What are the Key Benefits of Online Appointment Scheduling?
The population of the United States is growing at a rapid pace, and it’s not surprising that the demand for excellent healthcare services is also increasing dramatically. According to projections by a market research agency, population of United Stated will increase to 337.1 MM by 2020. This will lead to a drastic growth in number of patients seeking professional care at hospitals, medical facilities, wellness centers, holistic groups, and physicians’ practices. This will definitely give arise to fresh challenges for healthcare providers to deliver superior customer experience and also streamline their claims management process. And this is where cutting-edge online scheduling tool plays an integral role in helping providers to assist their patients efficiently. Scheduling appointments over phone is certainly a time and resource consuming process, and is also remarkably inconvenient for the patients. This is more so in today’s web-driven society where more and more people prefer accomplishing common tasks on the Internet rather than waiting in queue over the phone. Rapid technological advancements such as online scheduling software have made it remarkably easier and hassle-free to book appointments and manage the same efficiently. The impact of technology has also been witnessed in the area of medical coding and billing, where advanced software is used to accurately fill up UB04 form for facilitating the payment process, with minimum denials. Flexibility of Use Online appointment scheduling systems not only help in prompt and hassle-free scheduling of appointments over the web, but also come with added features such as text message reminders and automated emails. The system sends out notifications to the booked patients prior to their scheduled appointment. Recording and record-keeping functions also make it remarkably simple and quick to access valuable information associated with a particular appointment. Flexibility of the software helps healthcare organizations to utilize it across different applications such as scheduling patient appointments, services and treatments; booking inoculation clinics and vaccines; and fixing onsite events, seminars and activities. Time savings With cutting-edge software, healthcare staff needs to spend less time on booking and managing appointments on phone, thus, saving valuable time that can be utilized for more important functions. Since the software helps the patients to view available doctors during a preferred time period, it also saves the time of medical staff to call their physicians for booking appointments that further add to the scheduling process. Harnessing the potentials of advanced software solutions also help in filling up UB04 claim form accurately and quickly, saving significant time and effort for healthcare facilities. Superior Convenience Scheduling appointment over phone typically means calling only during the office hours as most medical facilities don’t offer round-the-clock phone booking. This might be an inconvenience for the patients as well. Online appointments scheduling software allows booking appointments 24x7, and not merely during office hours. Monetary Savings The time a healthcare facility can save by using online scheduling tool can be efficiently translated into lucrative monetary savings. As the online scheduler can now be utilized for other integral business functions, it minimizes the need for making fresh recruits or paying for overtime.
With fantastic benefits, online scheduling has become a reality for healthcare service providers today.
Published on Mar 3, 2014
The population of the United States is growing at a rapid pace, and it’s not surprising that the demand for excellent healthcare services is...