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Ki ngs t onsar e: Peopl eManag er s Pr oper t yCons ul t ant s Mai nt enanc eCoor di nat or s L e ngs&Sal esNeg o at or s I nv es t mentandPl anni ngAdvi s or s

Wear emember sofUKAs s oc i aonofL e ngAg ent s , t hi st og et herwi t hov er10Y ear s ’ ex per i enc e hasal l owedust ogui deandpr ot ec tourL andl or dswi t hi nt hemanyr ent al r egul aons . Wi t hs pec i al i s edt eamsf orAc c ount s , Mai nt enanc e, I ns peconsandNeg o at or s , y ouc anbe as s ur edt hatdedi c at ed mei sbei ngs pentonobt ai ni nggr eat es tv al uef ory ouandens ur i nga s uc c es s f ul r et ur noni nv es t ment . Gener al l yas uc c es s f ul i nv es t mentr el i esongr eatc ommuni c aon. Eac ht eam wi l l c or r es pondwi t h y ouonev er yas pec t–noni nt r us i v eemai l s , t ex t s , c al l s , L e er sandr epor t swi l l bes entonar egul ar bas i s . Asanag entofy our s , weai mt ol ooka erev er yas pec tofani nv es t ment . Thi sgui dewi l l gi v ey ouani ns i ghtofourwor ki ngpr oc es s es .


Depos i t s Abond/ depos i t , us ual l yequi v al entt oonemont h’ sr ent , but c anbeasmuc hast womont hsr ent ; wi l l behel dbyKi ngs t on’ s Res i denal t hr oughoutt het enanc y . Thi sc anbeus edi nt he c as eofar r ear s , l os sordamag ec aus edt opr oper t y . Al l depos i t sar er egi s t er edwi t hMyDepos i t sorDPSi nl i newi t h t heT enanc yDepos i tS c hemeg ov er nmentr egul aons . Al l l andl or ds ’ moni esandt enant ’ sdepos i t sar ehel di na s epar at ec l i entac c ount , whi c hi sv er i fiedannual l y . RentCol l econ Wec ol l ec tt her entony ourbehal font hefir s tt ofit hda y oft heMont hbys t andi ngor der . OurAc c ount sdepar t ment wi l l t henpr oc es sal l pa y ment sandt her emai ni ngamountwi l l bef or war dedt oy ourBankAc c ountv i aBACsbyt he15t hof ev er ymont h. Y ouwi l l bet hens entar ent al s t at ementwi t haf ul l br eak downof al l pa y ment st hr ought hepos t , onr eques tv i aemai l . Payi ngf ormai nt enanc e I nor dert omak el i f eeas i erandl es sex pens i v ef orourc l i ent s wefindt hati ti sus ual l ybenefic i al f orust opa yt hec ont r ac t or s di r ec tandt odeduc tt hec os tf r omt hemont hl yr ent al i nc ome. Thi si st hens hownc l ear l yont hemont hl ys t at ementpr oduc ed byourac c ount sdepar t mentev er ymont h. Thebi gg es tbenefitoft hi ss y s t emi st hatev er y t hi ngi sc l ear f oral l t os ee, s a v i ngpaper wor kony ours i de, wewi l l ev en s endmont hl yc opi esorF i nanc i al Y earEnds-di r ec tt oy our ac c ount ant( i fas k ed) , ag ai natnoex t r ac os tt oy our s el f .


I nv ent or i es Bef or ey ourt enant smov ei n, wewi l l or g ani s eanex per i enc ed pr oper t yi ns pec t orul i s i ngt hel at es tt ec hnol ogyf r omKi ngs t on’ s t opr epar eac ompr ehens i v eI nv ent or yandS c hedul eofc ondion oft hec ont ent sofy ourpr oper t y . Thei nv ent or ywi l l beaf ul l anddet ai l edr epor toff ur ni t ur e, c ont ent sands t at eofr epai roft hepr oper t y . I twi l l l i s tev er y s i ngl er oomandi t smaj orar eas , gi v i ngc ompl et edet ai l sofev er y k noc k , mar k , s t ai nandbi tofdamag et hati sa v ai l abl et ot he nak edey e. I ft her ear eanyfix t ur es , fi ngs , f ur ni s hi ngsorot herc ont ent s t hatar ebei ngmadea v ai l abl ewi t ht hepr oper t y , s uc hasc r oc k er y ork i t c henwar ef orex ampl e, t hent hes ewi l l bel i s t edi ndi v i dual l y . Wedoal wa y sadv i s et hatany t hi ngofahi ghs enment al or i nt r i ns i cv al ueber emov edf r omt hepr oper t ypr i ort or enng. I f y ouar euns ur epl eas eas kt headv i s eofy ourPr oper t yI ns pec t or . Wewi l l t ak et her eadi ngsf ort heg as , el ec t r i c i t yandwat er( wher e appl i c abl e)bef or enewt enant smov ei natt hi s me. Weas kt het enant st or ev i ewt hi sr epor tonc et heyha v emov ed i nt ot hepr oper t yt of or mabas i sf oranydeducons , l os sand damag euponv ac aon. Thi sv i t al r ec or da v oi dsanydi ffer enc esofopi ni onoc c ur r i ng dur i ngoratt heendofat enanc y . Pl eas ei nf or musofany addional i t emsar epl ac edi nt hepr oper t yaert het enant s ha v emov edi ns ot hatwec anamendt heor i gi nal i nv ent or y . I ti si mpor t antt hatal l floor s , c ar pet s , c ur t ai nsandpai nt wor kar e c l eanedbef or eoc c upanc y . Pl ugsandwi r i ngs houl dbec hec k ed. Al i s tofus ef ul i nf or maons houl dbepr ov i dedt oouroffic e andwewi l l ens ur ec opi esar el e att hepr emi s ef ort het enant s . Thi ss houl di nc or por at edomescappl i anc ei ns t r uconsand manual s , s er v i c ec ont r ac t s , mai ns t opc oc kandmet erl oc aons , us ef ul hi nt sr eg ar di ngt hepr oper t y , dus t bi nc ol l econs , et c .


Heal t handSaf et y Aspar tofc ompl i anc ef ort heHous i ngAc t2004ands pec i fic c ont r ac tt er ms , Ki ngs t onswi l l c ar r youtaF i r eS af et yChec kand T enantc ont r ac t edagr eementi ns pecon. I ti sadv i s edt hatt hemi ni mumheal t hands af et yas pec t sar e t ak enc ar eof , bef or eaT enantt ak esoc c upanc y . I ff oundupon ourpr emov ei ns pecon, t hatanyi t emsnotc ompl et ed, t hen Ki ngs t onswi l l endea v ourt oc ompl et et hes eony ourbehal f . Pl eas er ef ert oourL andl or dCompl i anc eBook l etf ormor ei nf o Mai nt enanc e Thr oughourdedi c at edMai nt enanc eT eamandas s i s t edby c omput eroper at edmanag ements o war e, wear eabl et o offery out hef ac i l i t yt opi c kandc hoos ewhi c hi t emsof mai nt enanc ey ouory ourpr ef er r edt r adespeopl ewi s ht o t ac k l eandt hos ey ouwoul dr at herl ea v eust oor g ani s e. Pr ov i deuswi t hal l y ourwar r enes , r ec ei pt s , andwi l l neat l y s t or edi gi t al c opi esandc ont ac tt hemdi r ec t l yi fanappl i anc e ori t emwast of ai l . Upgr adi ng, r ef ur bi s hment sandhous i ngl egi s l aon Wear ehappyt odi s c us sandadv i s eonma er sofupgr adi ng andr ef ur bi s hmentwi t ht heai mofac hi ev i ngt hehi ghes t pos s i bl emar k etr entands us t ai ni ngt hepr oper t ys t andar d. Ex per i enc ed, dedi c at eds t affar eal wa y shappyt oi ns pec tand mak es ui t abl e, c os teffecv er ec ommendaons , ac c ommodangupt odat eHous i ngL egi s l aon. I fy ouneedadv i s eonHous i ngL egi s l aon, Hous esofMulpl e Oc c upaon, Hous eS har i ng, t her ewi l l beamemberofs t affabl e t ol i ght ent hel oad. I fl ar g es c al ewor k ss uc hasfir epr ec auonsar er equi r ed byc ons ens usoft heCounc i l t henweha v eex per i enc ed c ont r ac t or sa v ai l abl eatv er yc ompe v epr i c es . Wewi l l gl adl yl i ai s ewi t ht heCounc i l andc ont r ac t or sony our behal ft oar r ang ec ompl eonoft hes ewor k s .


I nv es t ment s Anyi nv es t mentr equi r esg oodduedi l i g enc e.Pr operesonal ongt er mbas i si sr eg ar ded asapi l l arofanyporol i o. Ki ngs t onspr ov i deas pec i al i s ts er v i c et oas s i s ti nv es t or si n dec i di ngonapur c has e. Uponr eques taKi ngs t onspr oper t yc ons ul t antc anc ompl et ear epor tf ac t or i ngr et ur non i nv es t ment , bef or ey ouev enpur c has et hepr oper t y . Thes amer epor twi l l beul i s edi f y ouwi s ht os el l apr oper t y , andasweha v eanex i sngc l i entbas e-wewi l l mar k et i mmedi at el yt omanyi nv es t or s . TheRepor twi l l i nc l ude: L oc al demand T y peofT enantmar k et Requi r edr ent al r egul aons Compar i s onL e ngsandS al eI nc ome Pos s i bl epl anni ngr out esbas edonnei ghbour i ngpr operes *ProposedDrawi ngofr edev el opmentofL l aneder y n, Car di 


Member s hi pBodi es TheWel s hAc c r edi t aoni sas c hemei mpl ement edbyt he22 L oc al Wel s hAut hor ies , bac k edbyt heWel s hAs s embl yand par t ner edwi t hPr i v at eS ec t orHous i ngandEnv i r onment al S er v i c es . Thes t andar dwasi nt r oduc edonav ol unt ar ybas i s , t hatdi dn’ t needt oc onc ent r at eonpr oper t ys t andar ds , butr at her s t andar dsofk nowl edg eandpr of es s i onal i s mwi t hi nt hes ec t or . Asamemberoft hi ss c heme, wec ompl ywi t ht hec odeof c onduc tt hatagr eesc er t ai ns t andar dsandpr oc edur esf or r epai r s , managi ngt enant s , i ns peconsandHMOL i c enc i ng. Wi t ht hev i ewoft r eangal l paresf ai r l y , i mparal l yand pr of es s i onal l y . AsamemberofUKAL Aweagr eet oobs er v eac odeofpr acc e bas edont hehi ghl yr es pec t ed“ CodeofPr acc ef orRes i denal L e ngAg ent s ”publ i s hedbyThePr oper t yOmbuds man( TPO) . Ki ngs t onsagr eet o: Ac ti ng oodf ai t ht owar dsl andl or ds , t enant s , andanyot hert hi r d par t ywi t hwhomy oudobus i nes st r eangt hemf ai r l yandwi t h r es pec t . Ens ur et r ans par enc yi nr es pec tofy ourt er msofbus i nes s , f ees t r uc t ur eandc ont r ac t s . Manag edat ar es pons i bl yands ec ur el y , ens ur i ngappr opr i at e c onfidenal i t y . Keepc l earandc onc i s ewr ienr ec or ds . Handl eal l c l i entmoneyr es pons i bl yandi nac c or danc ewi t h appr opr i at el aws , pr of es s i onal s t andar dsandnor ms . Oper at eac l earandac c es s i bl ei nhous ec ompl ai nt spr oc es s .


Poi ntofCont ac t s L e ngsandSal es-Car di ffEas t

L e ngsandSal es-Car di ffWes t

L e ngs @Ki ngs t ons c ar di ff. c o. uk 02920409999Opt1

L e ngs @Ki ngs t ons c ar di ff. c o. uk 02920404000

Ac c ount sDepar t ment

106Cl ar eRd Gr ang et own Car di ff CF 116RU

Ac c ount s @Ki ngs t ons c ar di ff. c o. uk 02920409999Opt2 Mai nt enanc e&I ns pecons Mai nt enanc e@Ki ngs t ons c ar di ff. c o. uk 02920409999Opt3 I ns pecons @Ki ngs t ons c ar di ff. c o. uk 91Wy ev er neRd Cat hay s Car di ff CF 244BG

Wi t hadedi c at edt eamf oreac has pec t ofpr oper t ymanagement , al l owss pec i al i s t s t odeal wi t hma er sonyourbehal f , wi t hf ul l c onfidenc et hatt he bes tknowl edgei sbei ngappl i ed.


L andl or dChec kl i s t Pl eas ear r ang ef or : Mor t g ag el ender sand/ orHeadl eas er ’ sper mi s s i oni nwr ing, i fappl i c abl e, t obeobt ai ned Y ourpr oper t yandi t sc ont ent st obes uffic i ent l yi ns ur ed AnEner gyPer f or manc eCerfic at et obec ar r i edout . GasF i r es , Boi l er set ct obet es t edands er vi c ed. Saf et yChec ksonal l el ec t r i c al appl i anc esandequi pment AnyF i r eAl ar mswi t hi nt hepr oper t yf ul l yt es t ed Y ourmai l t ober edi r ec t ed F ul l s etofmas t erk ey st obef or war dedt ous , I ncal l r earex i s t s , g ar ag es , mai l box , f obset c Ther ef r i g er at orandf r eez ert obet ur nedoffanddef r os t ed Ens ur eGar deni si nor derands uffic i entg ar deni ngequi pment neededt omai nt ai n I ns t r uconManual sandBookl et s-Copi est obel ei n pr oper t yandi nKi ngs t ons Appl i anc eCov er , War r an esandRec ei pt s-Copi est obel e wi t hKi ngs t ons No f yal l ul i t yc ompani esofy ourdepar t ur eandens ur eal l ac c ount sar ec l os ed Ens ur et hehous ei sl ec l eanand dy Compl et eands i gnourManag ementAgr eementand Confir maonofi ns t r ucons Pr ovi det wof or msofi den fic aont og et herwi t hpr oofof owner s hi p


" I t ' snothow muchmoneyyoumake, buthow muchmoneyyoukeep, how har di twor ksf oryou,andhow manygener at i onsyoukeepi tf or . " -Rober tKi yos aki

" Propert yi st hef rui tofl abor;propert yi s des i rabl e;i ti sapos i t i vegoodi nt heworl d. " -Abraham Li ncol n "Pr ope r t yi sani nt e l l e c t ualpr oduc t i on. Theg amer e qui r e sc ool ne ss,r i ghtr e asoni ng,pr ompt ne ss, andpat i e nc ei nt hepl aye r s. " -f r omTheConduc tofL i f e " P va

r

wa in s r Is i i tm b p . " -W l L p m

ed

.


Kingstons Guide to Lettings  

Guide on the services Kingstons provide in relation to lettings and property management

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