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Appreciation to the Prince of Quality We can not talk about quality at work without creative leaders who instill hope in the way of everyone... As flowers and trees that delight the soul and sight... and herein the real creativity is reflected when these leaders become interested in breeding human beings for that.King Fahd bin Abdulaziz quality center presents sincere thanks and gratitude to His Royal Highness Prince Mohammed bin Fahd bin Abdul Aziz - Governor of Eastern Province, the Honorary Chairman of the Advisory Board of King Fahd Bin Abdul Aziz quality center –for his continued support of the center, starting from the approval of the Prince's establishment of the center and his continued financial and moral support to the plans and programs of the center in the Eastern Province .

General Supewrvision Dr . AbdulRhman AL-Medaires Chairman of the Advisory Board of the Center Mr. Ahmed Balghunaim Executive Director /President of the Center Team Mr./Abdullah AL-Okasi Mr./Riyadh AL-Haidar Supervision in the Cented Translated by: Mrs. Amaal Al-arjan Mrs.Safiyah Al-ahmed Coordination: Mrs.Fatimah Al-mulla The Quality Centre is interested in the deployment and the application of the aspects of total quality management in schools and administrative facilities in accordance with the policy and objectives of education in Saudi Arabia to achieve a quantum leap in education Our Vision to be a major turning agent for the community of education tow ards TQM Our Massage

The establishment of King Fahd bin Abdul Aziz Quality Center tells profound implications for

the strategic vision of His Royal Highness Prince M ohammed bin Fahd bin Abdul Aziz Al Saud, Governor of the Eastern Province, that reflects the aspirations of His Highness to support the Kingdom's shift towards a knowledge society, which requires intelligence, creativity and outstanding performance. Also, this requires educational institutions which have the ability to build creative minds that produce knowledge.

This was under the name of Prince M ohammed bin Fahd bin Abdul-Aziz Quality Center in (26/10/1420 H). His Royal Highness Prince Mohammed bin Fahd bin Abdulaziz Al Saud, Governor of the Eastern Province has announced changing the name of the center to become (King Fahd bin Abdul Aziz of quality center) during the opening event of the first forum of quality in education in 25/12/1427 AH.

Working on the dissemination and the application of comprehensive quality system to raise the level of educational services in order to achieve the aspirations and expectations of the beneficiaries in the light of the policy and objectives of education in Saudi Arabia. From global to local Fahd Bin Abdul Aziz of Quality Centre started its journey towards excellence by looking to keep pace with global developments in the field of quality and a different philosophy of non-traditional.The traditional trend of a shift in many institutions started from local to global change But this trend has changed its course in light of the challenges of globalization, which requires smart response that benefits from the positive side of globalization. By changing the pattern of thinking and acting according to the principle "think globally and implemented locally" while maintaining the national and the Islamic constannts and values

King Fahd Bin Abdul Aziz quality centre has started using the latest literature on quality management and the best practices in the quality of education.

1. Developing methods disseminating a culture of quality in the educational field. 2. Establishing a framework of quality assurance for schools and working guides related to it. 3. Preparing educational leaders to conform their practices with the philosophy of Total Quality Management. 4. Supporting the participation of schools and education departments in the quality awards. 5. Training improvement teams in schools and education departments. 6. continuing contact with the local, Arabic and global agencies interested in quality.

From Quality to Excellence

2. Three schools in Al-Ahsa received Hamdan bin Rashid Al Maktoum Award for Distinguished Academic Performance in competitions GCC for the category of distinct school: Prince Mohammed bin Fahd bin Abdul Aziz Elementary School , Mecca Elementary School and Ammar Ibn Yasser primary school. 3. Many teachers and students received Hamdan bin Rashid Al Maktoum Award for Distinguished Academic Performance for the category of distinct teacher and distinct student. 4. Members of the Center received certificates accredited resident and a guide which are approved for the European excellence model from King Abdullah II Center for Excellence in Jordan

From Theory to Practice In order to translate the vision of His Royal Highness Prince Mohammed bin Fahd bin Abdul Aziz to bring about a qualitative shift in institutional performance , the centre has developed a strategic plan for thw application of quality focusing on six strategic objectives:

Because high expectations and aspirations lead to high performance, the center worked to support and encourage the initiatives of educational and non-educational institutions to participate in the local, Arabic and international distinct awards. This resulted in the following: 1. Seven schools in Al-Ahsa received the certificate of conformity of the quality system (ISO 9000).

Achievements of the Center  Organizing the First Forum for "Quality in Education" Within the center's plan to promote the culture of quality in the educational field, the Center held, in collaboration with King Faisal University and the National Committee for Quality, the first forum of quality in education under the title Alternative Evaluation for Quality at School. It was held with the honor and support of His Royal Highness Prince Mohammed bin Fahd bin Abdulaziz Al Saud, Governor of the Eastern Province. The Forum witnessed an overwhelming response from employees and affiliates of education in all regions of Saudi Arabia , Bahrain and Kuwait.

* Promoting a culture of total quality in the educational field in the Eastern Province and across Saudi Arabia in general by introducing booklets and brochures about TQM, including the following: *Bulletin of the oasis of quality and dealing with themes of total quality management education in the subject matter involved in the writing of a group of researchers interested in the level of quality on the Persian Gulf and the Arab States *Oasis of Quality brochure which deals with TQM themes in education written by researchers interested in quality at the level of the Arab Gulf and the Arab States. *Introducing many papers in conferences, meetings, lectures, seminars and specialized meetings organized by the Center.The Center's Web site. And receive

o The Exhibition of the Ninth Meeting for the charities entitled with (quality and charity work) "khubar" The Center provides the latest training programs in all the fields interested in the application of QTM in education and other areas in all departments of education in the Kingdom. the most important programs offered include the following: o Managing the transition to quality management. o staff training and selfimprovement teams. o quality applications in the classroom. o Guarantee the quality of education o quality management systems. o Effective use of (PDSA) to achieve excellence in quality o How to set standards and signs for quality?

The team work of the Centre has access to best practices in the quality of education at the global level. It is released on CD or brochures, after translation. so far the first issue which was about the Australia's experience in the quality of education has been issued as a start. • Supporting researchers interested in quality

*Receiving delegations visiting the Centre from within and outside the Kingdom for the experiments. Center has developed a set of versions of the manuals and

The center offers its services to researchers and graduate students in Saudi universities interested in the subject of quality applications in education, either directly or indirectly.

• Publications The Centre has issued a set of booklets and manuals. Some evidence from the most recent: o Mutual Evaluation Program for Quality at school o A trip for Business and HopeI o TQM journey in education transformation o A trip for Business and Hope II o The best practices standards in the quality of school education • Training the quality training , based on the experience and Appropriate for the needs of education, is a strong foundation to support the successful implementation of quality in education.

Monitoring the best international practices in quality

 Participation in exhibitions and conferences related to quality o Standards for Best Practice in the Quality of School Education o Mutual Evaluation program for quality at schools o The Polls o Quality Readings o Monitoring the Reality of Operations in the Administration • Field Visits The team work of the Centre makes periodic field visits to schools to support strategies of the correct transition to TQM and counseling. Such visits are part of an integrated action plan.

The Centre is keen to participate in exhibitions, meetings and conferences related to quality in all parts of the Kingdom. Among the most important posts: o The First International Conference on TQM in public education, "Riyadh". o The First and The Second National Conference for Quality " Riyadh Khubar." o The Ninth Meeting of the Private Education, "Ahsa." o The Exhibition of the Saudi Society for Educational and Psychological Sciences , " Ahsa - Qassim." o Heritage Festival, Hajer market, " Ahsa."

The most important figures who visited the center • His Highness Prince Faisal bin Abdullah Al Saud – former Vice President of the National Guard The western sector, currently Minister of Education. • Dr. Mohammed bin Ahmed ALRashid , former Minister of Education • Dr. Abdullah Bin Saleh Al-Obaid former Minister of Education. • General Consul of the United States of America - Dhahran. • Mr. Hassan Sobhi al-Hamwi General Director of the Arab quality makers Damascus, Syria. • Mr Ziad Bin Abdullah Al-Drees, former editor of Knowledge Magazine . • A number of unde r secretaries at the Ministry of Education. • A number of general managers at the Ministry of Education. •A number of directors of Education in the Kingdom. • Visitors from the Arabian Gulf countries. • Many of the researchers, supervisors, school principals and teachers from different regions of the Kingdom.

Future aspirations of the

3 - Supporting the initiatives of Excellence - the participation of a school in Hamdan Bin Rashid Award for Educational Excellence

4 - One of the posts of the Centre in various events

1 A student during his participation in the Mutual Evaluation Program for quality at school

2 - A bag of ideas - from the creative ideas applied in the center

center • We see students gathered under the banner of the Islamic faith and the love of their homeland  We see our educational institutions achieving the highest degree of efficiency and effectiveness in their performance to reach the happiness of the beneficiaries of its services.  We believe that our students, teachers and administrators are working in the team for continuous improvement in the performance of their schools.  We see our students working in a team to improve their performance and life-long learning.

Contact info Ki ng Fahd bin Abdul aziz, Quality Center, General Directorate for Education, Ahsa Tel / Fax: 966 - 3-5807301 E-mail: Web page: J

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