kimikogreen™ playbook
volume 2.0 a practical guide to sustainable furniture planning and procurement a sustainable initiative by
scan the QR code above to learn more and join the kimiko green community
“It gives me hope for humanity, when I see how much collaboration happens in the sustainability space.”
dianne murata accidental environmentalist, kimiko designs
letter from dianne dear furniture friends,
Just One Thing (JOT) is a multidimensional theme for kimiko green, this playbook and my vision for this community.
It was a mantra at the beginning of kimiko green when we, as a small team of furniture nerds + friends, were trying to solve a really big problem (landfill diversion for a $20B industry, anyone?)
Soon, it became a thread that runs through our monthly roundtables, where we challenge facility owners and managers to do Just One Thing differently to impact our industry. Every step forward is a win.
I’m proud to say that JOT is now a rally cry for the over 250 facility managers and owners who are kimiko green members and contributors.
As I reflect on the unexpected-yet-glorious snowball that has become kimiko green, there are two things that stand out for me:
Firstly, while Playbook 2.0 focuses on the beginning of the furniture life cycle, there’s still a significant thirst for education and solutions focused on landfill diversion, regardless of where an organization is in its journey to circularity. As we continue this work through kimiko green, it’s become clear that this will be my professional legacy. What do you want yours to be?
Secondly, my heart explodes when I think about all of our shared wisdom, creativity, introductions and education, but it is the meaningful friendships that humble me to my core. Our new and decades-old furniture friends are bad-ass!!
There’s universal agreement that commercial furniture is in need of a green glow up, and we can no longer ignore it. We must speak for the Earth because she can not speak for herself. Whether you are a manufacturer, interior designer, commercial real estate professional or facility manager, let’s talk about how together, we can change the world, one chair at a time.
Sincerely,
email us here
community roundtable and playbook
Amegy Bank
Ameriprise Financial
Aflac
Athenian
Austin Community
College
Coca-Cola
BIFMA
BMO
California
Polytechnic State
University
Charles Schwab
Conoco Philips
Cradle to Cradle
Certified
Hewlett Packard
Hilcorp
Honda HungerRush
Indeed
Insperity
International Living
Future Institute
Kinder Morgan
Los Alamos
National
Laboratory
Marathon Oil
MD Anderson
Cancer Center
mindful MATERIALS
Miro
Oxy USA
Raymond James
Red Hat
Regeneron
Pharmaceuticals
Shell
Sobeys
Sony Pictures
Entertainment
State Farm
Stephens
TDECU
Technip Industries
Telligen
The Houston Zoo
Toyota Motor of North America
TruStage
University of
Pennsylvania
University of Texas
Health – San Antonio
U.S. General Service
Administration
Vectra Bank
VM Ware
Walter P. Moore
Worley
creative team
all things kimiko green
kimiko green team
Dianne Murata
Kris Burns
Amanda Epplin
Lydia Moya
Gabby Nguyen
Caryn Ogier
Heidi Sluzewski
Eloise Viscardi
Sarah White
contributors
Joanna Friesen Toler
Natashia Dunham
Bill Fedun
Katelyn Hutchins
Jenny McMath
Giancarlo Perossa
Stefanie Reynolds
Kathleen Romano
Lelitha Williams
speakers
Lauren Ascolese
George Bandy
Amy Becker
Laurel Christensen
Ren Decherney
Eric Corey Freed
Jane Hallinan
Lauren Humphries
Mike Johnson
Steve Kooy
Doug Shapiro
the journey
We’re excited to bring you kimiko green’s Playbook 2.0! It’s packed with easy-to-use intel designed to help you drive greener practices and processes at the beginning of the furniture life cycle.
beginning of life
• materials
• manufacturing
• specifications
• procurement
• change management
you are here
series 2 series 3
kimiko green framework
extending life
• daily operations
• furniture programs
• life cycle cost analysis
• business case
end of life
• reuse
• reconfiguration
• resale
• donation
• recycle
series 1
Learn how to keep furniture out of the landfill TODAY. Playbook 1.0 offers actionable strategies for sustainably decommissioning furniture.
Keep an eye out for series 3.0 on extending furniture life. It’s on the horizon!
scan QR code to download playbook 1.0
introduction: the journey
“Instead of selling people on sustainability, sell them on the outcomes and benefits that sustainability brings.”
Eric
Corey Freed Co-Author, Circular Economy for Dummies
the problem an environment in crisis
Today’s environmental crisis demands our attention. The issues are complex and we’re zooming toward some red lines. Fortunately, the furniture industry is in a unique position to change things up, but we need your help.
The US EPA estimated that in 2018 more than 80% of furniture and furnishings was sent to landfills.
linear economy
Kids born today will face 7x heat waves, 2x wildfires and 3x droughts than their grandparents did.
The US EPA has estimated that the majority of existing landfills will reach capacity in the next 20 years.
The linear economy, sometimes referred to as the take-make-waste economy, is a system where resources are extracted to make products that eventually end up as waste. Products and materials are generally not used to their full potential and, as the name suggests, they always move in one direction – from raw material to garbage. This is not ideal, nor sustainable.
challenges at the facility level
The furniture you specify and buy has a direct impact on indoor and workspace health. So why is it so hard to do better?
non-standardized sustainability practices
“fast furniture” and consumer culture
short-term profit valued over long-term sustainability
inadequate waste management strategies
lack of environmental awareness
“The role of sustainability has gotten more strategic and intentional. It’s not just about checking boxes, but about the impact on our community, our people, and future generations to come.”
George Bandy Jr Chief Sustainability Officer
circularity a smarter strategy for furniture
In a circular economy, products are made and consumed in a way that minimizes our use of the world’s natural resources, cuts waste and reduces carbon emissions. Products are kept in use for as long as possible through maintenance, repairs, recycling and repurposing.
what it will take
A circular economy will require designers, manufacturers and consumers to think differently about furniture and make different choices. Embracing a sustainability mindset benefits your facility, the furniture industry and our environment.
circular benefits
environment
• reduces dependence on raw materials
• avoids further environmental damage caused by resource extraction
• replenishes nature and earth’s resources
industry
• creates new green industries and jobs
• promotes resource independence
• increases supply chain stability
• fosters innovation and collaboration
facility
• promotes healthier work spaces and productivity
• reduces capital expenses through increased furniture longevity
• attracts and retains employees
It is estimated that the circular economy could yield as much as $4.5 trillion in economic benefits over the next decade.
Source: World Economic Forum
sustainable furniture planning + procurement from basic 101 to a green PhD
This playbook offers five practical, go-atyour-own-pace mini-courses designed to help you promote sustainability as you develop new furniture programs. We recommend a quick read-through first, then jump in where it makes the most sense. You’ll find lots of study guides and ideas to get you started.
Within each chapter, you’ll find the following:
overview masterclass kimiko green insights tools just one thing case studies
According to the EPA’s data on durable goods, furniture is currently one of the least recycled goods in the U.S., with 17 billion tons of office furniture sent to landfills every year.
step up your impact
Every journey begins with a single step, or as we like to say, it begins by doing Just One Thing. If you’ve opened this book, you’ve taken the first step toward building a strong foundation in sustainable planning and procurement. You’ll become one brilliant force for good.
Ready to get inspired? To empower your organization to embrace circular principles? To drive positive change in the furniture industry and for the planet? Let’s get started.
defining what is good in green
definition
[ muh-teer-ee-al-i-tee ]
[ sur-tuh-fi-kay-shuhn ]
noun
Certifications ensure that products comply with regulatory requirements and industry best practices, often covering aspects like material makeup, durability and ecofriendliness.
Chemicals used in the furniture manufacturing process can pose significant long-term risks to both people and the environment. Numerous substances have been linked to severe long-term health complications, including cancer, decreased fertility, hormone disruption, obesity and immune deficiencies. Understanding the chemistry and material composition within each product may appear daunting, underscoring the importance of seeking certifications.
kickoff Q+A
who can I trust?
• manufacturers who
» have third-party-verified certifications
» openly communicate sustainability commitments
» share measurable data, metrics and goals
• partner organizations focused on transparency what do I need to know?
• how to avoid toxic materials
• how to spot greenwashing
• furniture specific certifications
• self-declared vs. third-party verified where can I find more information?
• mindful MATERIALS
• Ecomedes
• Metropolis Climate Toolkit
• The Center for Environmental Health
when should materiality and certifications enter the discussion?
• when evaluating; categorize vendors on sustainability before a project starts
• during initial project planning to align with sustainability goals
• when selecting and specifying products why do certifications matter?
• helps facilities comply with regulations
• combats greenwashing through data and fact-based decision making
• demonstrates an organization’s social and environmental priorities how does transparency result in a more sustainable future?
• prioritizes the environment throughout the supply chain
• verifies that products meet recognized environmental criteria
• promotes shared responsibility among stakeholders
• educates and raises awareness about sustainable practices
materiality masterclass
Enhancing your organization’s furniture for safety and sustainability is crucial for influencing industry standards. By assessing current inventory and engaging manufacturers for material transparency, you’ll make informed decisions aligned with and contributing to ESG goals, showcasing a strong commitment to environmental responsibility and improving safety outcomes.
protect your organization evaluate your existing product
• Products without flammability labels and manufactured before 2016, likely do not contain flame retardants.
• Ask manufacturers for ingredient and material transparency documents.
• To reuse existing products, switch out the foam and fabrics with newer and healthier options.
specifying new product
• Opt for textiles that do not contain vinyl or are treated with PFAS, antimicrobials, or flame retardants.
• Prioritize certifications that scan for chemical avoidance.
• Educate your organization, especially those selecting products, to avoid purchasing new products with the industry’s top offenders.
One of the biggest dangers of some flame retardants is that they bioaccumulate in humans, causing long-term chronic health problems as levels of these toxic chemicals build up in our bodies.
Source: EWG
furniture’s top offenders
These six classes of frequently used chemicals are considered harmful to our health and should be avoided.
01 PFAS per-and polyfluoroalkyl substances commonly found in:
• stain-resistant textiles
02 antimicrobials
03 flame retardants
• water resistant surface materials commonly found in:
• textiles
• pathogen resistant surface treatments commonly found in:
• seating foam
• textiles and applied coatings
04 bisphenols + phthalates commonly found in:
• polyvinyl chloride (PVC) plastics
05 toxic solvents
• edge banding + vinyl commonly found in:
• glues + adhesives
06 VOCs volatile organic compounds
• pressed wood products commonly found in:
• composite wood
• paints, lacquers, faux leather
materiality biobased products are on the rise
Biobased materials are inherently better for the environment because they are renewable, less toxic and more friendly to our planet. More investment in innovation and research will take biobased materials to the next level.
plant based
Carnegie’s Xorel biobased textiles are made from the rapidly renewable sugarcane plant.
bioresin
Instead of petroleumbased material, Model N° uses a bioresin made from plant waste.
bioplastic
The hemp-based Peel Chair by PROWL can be industrially composted in just six months.
greenwashing
Companies who make false or exaggerated claims about the environmental benefits of their products or actions are participating in greenwashing. This leads consumers to believe that these companies are more eco-friendly than in reality.
vague terms + slogans use of natural imagery
lack of transparency + proof
5 signs of greenwashing the solutions
irrelevance + simplicity lack of modesty
look for certifications, which provide transparency choose thirdparty-verified certifications over selfreporting select vendors that enlist a multiattribute approach seek companies that have a humble and transparent attitude don’t get discouraged; there’s a lot to learn on the path to sustainability
top certifications
With over 400+ eco labels, it is difficult to identify which certifications to prioritize. Let’s take a deeper dive into four certifications that focus on furniture and will help inform data-driven decision making.
alignment with ESG goals
Based on the mindful MATERIALS Common Materials Framework (CMF), these five categories enable companies to align their efforts toward meeting ESG goals.
what to look for
multi-attribute vs. single-attribute
Multi-attribute certifications and labels evaluate more than one metric or category of sustainability performance, while single attribute certifications look at only one.
third-party verified vs. self-declared
Third-party certifications are verified by outside accredited professionals, while self-declared certifications are simply disclosed by the company without an audit.
social health + equity
human health
climate health
circular economy
social health + equity
eco-system
certification: BIFMA level
the basics Evaluates criteria such as material selection, energy usage and social responsibility throughout the product’s lifecycle, from raw material extraction to end-of-life disposal. levels database https://level.bifma.org/ # of products 5,100+ for owners Given the widespread adoption of furniture-specific certifications in the industry, you’ll discover a multitude of options available.
Source: BIFMA
human health
climate health
circular economy
social health + equity
eco-system health
multi-attribute
single-attribute
third-party verified
the basics Verifies environmental performance based on 5 categories:
• material health
• product circularity
• social fairness
• water & soil stewardship
• clean air & climate protection
categories four ascending levels of achievement: Bronze, Silver, Gold and Platinum, according to the product’s performance in each category
database https://products.ecomedes.com/
# of products 1,000+
for owners Due to the holistic nature of this certification, limited furniture options may be available.
self-declared take note
The Think chair from Steelcase was the first furniture product in the world to be Cradle to Cradle certified. Recycled content makes up roughly a quarter of the chair’s weight.
Source: Cradle to Cradle Certified
human health
climate health
circular economy
social health + equity
eco-system health
multi-attribute
single-attribute
third-party verified
self-declared
certification: Declare label
the basics Known as the ‘nutrition label’ for furniture:
• LBC Red List plus ingredient disclosures
• VOC content/emissions
• embodied carbon
• responsible sourcing categories
• LBC RED LIST FREE–100% of ingredients; no Red List chemicals
• LBC RED LIST APPROVED–at least 99% of ingredients are Red List free
• DECLARED–100% of ingredients disclosed
database https://products.ecomedes.com/ # of products 16,000+ for owners Offers optional program for third-party verification.
Source: Declare
human health
climate health
circular economy
social health + equity
eco-system health
multi-attribute
single attribute
third-party verified
self-declared
certification: EPDs
the basics Based on the standard ISO 14025, EPDs provide transparent information about the environmental performance of a product, including its carbon footprint, energy consumption, water usage and other relevant metrics.
database https://www.environdec.com/library
# of products 500+
for owners
EPDs provide transparency, but do not imply that the declared product is environmentally superior to alternatives.
Source: EPD International
statistic
One study showed that people working in environments with lower levels of VOCs significantly improved their cognitive function, including decision making ability.
Source: Environmental Health Perspectives
“The continuous work of architects and designers is to do what we must, stand for what is right, and dream of a better way to design and live in harmony with one another and with nature.”
Avinash Rajagopal Editor in Chief, METROPOLIS
materiality + certifications kimiko green insights
ask more from manufacturers
To create a healthier workplace, demand manufacturers’ adoption of green certifications.
seek scientific-based certifications
Work with manufacturers who are willing to share their data and environmental impact goals.
filter out greenwashing
Specify certified products with attributes that are supported by third-party verification and metrics.
learn from others
To make the RFP process easier, seek out best practices and guidelines from other related industries leading the sustainability effort.
collaboration
You are not alone! Look for opportunities to partner with like-minded organizations to pilot new initiatives.
tool: certifications at a glance
Refer to the chart below for a snapshot of additional certifications that apply to commercial furniture.
materiality + certifications getting started with JOT
It’s time to take your new knowledge out of the classroom and into the real world. How? By doing Just One Thing! It’s the easiest way to set circularity in motion.
small effort
request and review material transparency and product certification from vendors environmental benefit financial investment time commitment
medium effort develop minimum sustainability criteria for your organization’s furniture program large effort
create a certificationbased scorecard to evaluate manufacturers
landfill decomposition
How long does it take for materials to decompose? Well, it depends on the material. This is an important conversation, because Styrofoam, which is often used to pack furniture as it is transported, possibly NEVER decomposes. That large piece of Styrofoam used to protect furniture edges will be around until the end of time.
2–12
1–3
materiality + certifications case study
how ChopValue is chopping their carbon footprint
discarded chopsticks engineered into furniture
ChopValue manufactures premium wood alternative products that save carbon emissions, made locally through their global microfactory network.
Today, more than 350,000 of these are collected, and transformed each week to make furniture products and desk accessories.
ChopValue’s comprehensive approach to drive circularity
promotes multiple product life cycles leverages carbon storage through materiality targets zero waste in manufacturing decentralizes sourcing & manufacturing utilizes biodegradable packaging
474,018 kg landfill diversion
global impact as of may 2024
158,006,128 chopsticks recycled
7,692,370 kg of CO2 emissions avoided and stored
2
from factory to future
definition
[ man-yuh-fak-cher-ing ] noun
The making of products on a large scale; industrial production.
Manufacturers have the power to directly reduce carbon emissions and toxins through the materials and production methods they choose. As facility owners and managers, you can influence their decisions. In fact, these makers are looking for your feedback. After all, satisfied customers make them more competitive. By working with companies committed to sustainability and transparency, you can create healthier indoor workspaces and a greener footprint for your supply chain, and drive significant industry change.
kickoff Q+A
who should I consider for my projects?
• manufacturers who:
» demonstrate a strong commitment to sustainability
» prioritize responsibly sourced materials
» invest in innovation and research what should I look for?
• transparency
» ESG reports
» third-party-verified certifications
» material and labor sourcing
• customer engagement
» partnership mindset
» open and honest discussion
» product and sustainability roadmap
» participation in R&D efforts
• sustainable operations processes and continual improvement
where can I find more information?
• manufacturer websites and annual sustainability reports
• certification websites
• industry publications and reports
• direct inquiries with manufacturers through customized surveys
when should I consider a new partnership?
• to meet quality and sustainability goals
• to diversify suppliers
• to stand out in the industry as a supporter of green initiatives why is my feedback important?
• drives manufacturers to produce healthier, circular products
• demonstrates demand for responsible manufacturing
• creates more opportunities to meet sustainability goals
how do I leverage my buying power?
• understand your organization’s need and projected spend
• hold alignment conversations with manufacturers
• put your money where your mouth is by establishing green guidelines for purchasing
• hold manufacturers accountable for walking the walk to be considered for partnership
an open letter to manufacturers
Hello, furniture manufacturing industry friends!
We’re kimiko green, a group of over 100 North American corporate real estate professionals, representing over HALF BILLION square feet of real estate, committed to driving furniture circularity. We identify ways to more sustainably source, recycle and dispose of workplace furniture. We love the incredible strides the furniture industry has made thus far, so We’d like to explore opportunities sustainability goals through three key action areas: material transparency, recycling opportunities and driving of authenticity, transparency, accountability and collaboration, we know we can achieve win-win outcomes. holistic, environmentally friendly solutions across corporate real estate worldwide.
email us
For more information on kimiko green.
material transparency
What criteria do you measure today and what data can you share? Transparency around product content and total Life Cycle Assessment will assist buyers in understanding how they can accomplish their ESG goals.
recycling opportunities
Our ask is simply this: Let’s start the conversation and get to know each other! We invite you to schedule time with us to see how we can unite efforts.
green@kimikodesigns.com
Our hope is to collaborate with furniture and product designers on recyclable furniture solutions with easier disassembly requirements, and to increase education and safety. We’d also like to partner in recycling programs that can be built into the RFQ/RFP/ contract process (e.g. leasing vs. buy-back/take-back programs), and help improve communication throughout planning and execution.
driving cross-disciplinary awareness
Together, we can optimize the value chain across all stakeholders. Understanding every player’s role in the circular economy will help owners create more circular furniture programs.
collaborating across the industry spectrum, we can make a positive environmental impact in materiality, recyclability and cross-disciplinary awareness. Thank you again for all you do to make furniture more sustainable today and tomorrow!
Sincerely,
Your friends at kimiko designs and members of kimiko green
manufacturing moving toward sustainability
Manufacturers are looking at new ways to make products and processes more sustainable. When evaluating and selecting partners, look for those manufacturers who are taking steps toward sustainability.
Ask manufacturers to use eco-friendly alternatives to Styrofoam:
• biodegradable packing supplies
• corrugated paper wrapping
• reusable blankets pro tip
improvements in manufacturing
product design
• environmentally friendly and biodegradable materials
• increased recycled content
• elimination of harmful materials & toxins supply chain
• screening and reporting process for supplier transparency
• code of conduct agreements + audits
product packaging
• no single-use plastics
• biodegradable or reusable materials
• optimized for reduced waste
• package recycling programs transportation
• plans for carbon neutral shipping
• optimized route planning through data analysis
• knock-down solutions to maximize truckloads
• renewable energy sources
• waste diversion
• responsible material sourcing plant operations
• reduced greenhouse gas emissions
• development of remanufacturing options
end of life
• partnerships for sustainable furniture decommissioning (see playbook 1.0!)
• take-back programs
• opportunities for recycling
“In a series of pilot projects, reducing and reusing furniture was about ten times more impactful to carbon reduction than all of the other initiatives from our study combined.”
Lisa Adams Interiors Principal & Sustainable Design Leader, HKS
manufacturing kimiko green insights
value-driven conversations
There are many avenues for impacting sustainability. Identify the pillars that are most important for you to guide conversations with manufacturers.
culture is key
Look beyond the data and metrics. A culture of environmental stewardship throughout the organization, even down to the factory level, demonstrates a strong commitment.
broaden your selection criteria
Move away from 100% cost-based decision making. Select manufacturing partners based on their values.
approach matters
Adopting a holistic approach to products, processes and culture is the best way to address climate change.
small changes = big reward
Manufacturers and organizations should consider starting with small scale changes. Adding these up will result in significant environmental impact.
manufacturer survey takeaways
01 ESG is top of mind for all, and most manufacturers tie ESG goals to overall company performance.
02 This survey represents a point in time. The achievements and targets for manufacturers will evolve.
03 Sustainability resources and priorities vary among the respondents, from shared to dedicated.
tool: survey snapshot
We invited a handful of major manufacturers and asked them to participate in an online survey to give owners a quick overview of where they are in their sustainability journey.
1.1
1.2
1.3
manufacturing getting started with JOT
Which solutions suit your organization’s goals and values? Start with Just One Thing. You’ll take an important step toward a greener, cleaner world.
environmental benefit financial investment time commitment
small effort
develop a list of potential partners based on conversations, research and sustainability strength
tour a manufacturer’s facility to learn how sustainability is incorporated into the furniture making process medium effort leverage your buying power to demonstrate your organization’s commitment to sustainability large effort
Clients who are trying to source materials for LEED & ILFI seek materials and products within a 500 mile radius. It is also a boost for the local economy.
Source: ThinkLab take note
kimiko green playbook volume 2.0
The switch from 3mm to 2mm edge banding netted an annual reduction of plastics by 75,374 lbs. take note
manufacturing case study
how OFS created a big impact through a tiny reduction
When OFS slimmed its work surfaces from 1.125” to 1”, they cut wood consumption immensely. 1.125” 1”
Reduces fuel 200–500 gal per transport truck.
annual savings
Achieves 109,324–273,309 gal biofuel savings.
Source: OFS - common ground
Saves 290,111–727,275 kg of CO2e.
Decreases wood consumption by 1,639,656 lbs.
3
the joy of specs: green edition
definition
[ spe-suh-fuh-kay-shun ] noun
Identifying and stating a precise requirement; in furniture, the selection of a specific product, incorporating attributes like fabric, mechanisms, components and features.
To support human health and the environment, it’s important to use products that are less toxic and more circular. How you specify products communicates your musthave sustainability requirement to manufacturers and suppliers, increasing demand for greener goods. And that’s good for workspaces and everyone who uses them.
kickoff Q+A
who can specify sustainable products?
• anyone responsible for selecting products for their workplace (e.g. YOU)
• design professionals with green goals
• sustainability consultants
» including your friends at kimiko green
• manufacturer and dealer representatives what criteria should be considered?
• sustainable certifications
• product life-cycle costs
• manufacturers with strong sustainable practices and goals
• alignment with project program and schedule
• materiality, including recycled content where can I find additional resources?
• furniture specialists and consultants
• manufacturer websites and reps
• online databases, such as Ecomedes and mindful MATERIALS
when should product specifications be reviewed?
• in advance of planning for moves, renovations or furniture upgrades
• at key points during the fiscal year planning process
• during facility audits and assessments for continuous improvement why do sustainable product specifications matter?
• contributes to ESG and sustainability goals
• supports a healthy workplace and environment
• ultimately saves furniture from the landfill
• encourages a circular economy how can I feel more confident in my selections?
• understand available options
• develop sustainable standards to guide decisions
• evaluate suppliers and vendors on sustainability strength
• seek advice from kimiko green members
specification masterclass
Specifying sustainable products is a fantastic way to influence our industry. By making informed, eco-friendly decisions upfront, you’ll have better options at the end of a product’s lifecycle. It not only helps you achieve your ESG goals, but also underscores your commitment to doing what’s right for the planet. ready, set, spec!
define your organization’s sustainability priorities
consider current inventory and opportunities for reuse or reconfiguration
begin with highest volume item for most impact
incorporate pre-owned product for a lower carbon footprint
identify a pilot group/product/project
decision tree
for lowering your carbon footprint
can existing furniture be reconfigured?
can verified, 2nd-life contract furniture be incorporated? yes! no
can the furniture be refinished or reupholstered?
specify new furniture that meets the sustainable criteria outlined in this playbook
Source: Jane Hallinan
specification
Let’s take a peek into evaluating sustainability at the product, vendor and project levels. Use this intel to increase sustainability performance and impact. First up: products.
study guide: products
systems + hoteling
• natural materials and finishes
• easily reconfigured (e.g. non-handed components, kit of parts)
• recyclable components
• integrated greenery to enhance indoor air quality and well-being
task seating
• length of warranty
• recycled content + easily recycled materials
• ease of disassembly
• field replaceable parts to reduce transport carbon ancillary
• modular pieces that allow for easy repair
• durable materials that minimize replacement
• multifunction applications
conference + training
• mobile pieces for flexibility
• locally sourced tabletops
filing + storage
• recycled content
• modular storage that is easily reconfigured
• digital storage solutions that reduce paper consumption
accessories
• energy-efficient lighting
• non-integrated technology to extend longevity textiles
• graded-in textiles to reduce shipping costs and emissions
• flame-retardant and toxin-free textiles
study guide: vendors
To maximize the sustainability of your project, partner with top-tier, eco-focused suppliers to provide high-impact items. What defines a top sustainable vendor? Here’s our perspective.
company stance incorporates ecofriendly practices and offers a limited selection of sustainable products
certifications minimal use of sustainable certifications
product design + materiality
• paint/powder coating with zero VOCs
• nontoxic glues & materials
• recycled content
circularity considerations
• replacement parts program
robust sustainability policies, certifications and transparent operations
single-attribute certifications
• annual impact report
• ethical practices
• supplier transparency and code of conduct agreements
• disassembly and recycling instructions
industry leaders in sustainability striving for carbon neutrality, zero waste and social equity
multi-attribute & third-party-verified certifications
• renewable/ recyclable materials
• Red List free
• carbon neutral shipping
• take-back programs
• sustainable decommissioning partnerships
study guide: projects
Let’s zoom out now and take a look at what you can do on a project level to improve environmental outcomes. These solutions can be implemented regardless of the materials, products or vendors you use.
assess
Before ordering new furniture, first evaluate your project for reuse opportunities.
coordinate
Limit the phases and number of deliveries to minimize transportation costs and carbon emissions.
maintain
Professionally clean furniture on a regular basis to extend its life after move in.
recycle
Recycle trash and cardboard when possible. Reuse plastic chair protection as trash bags.
reduce
Purge and recycle filed paperwork prior to moving. You’ll save on packing, moving and fuel costs.
decommission
Sustainably decommission surplus furniture (need strategies? Read Playbook 1.0 to get you started!)
reuse
Move all personal and business contents in reusable moving crates.
be a wrap star
Request blanket wrapping from your vendor. Blankets can be reused and are much better for the planet than shrink wrap!
specification kimiko green insights
keep it simple
Specification doesn’t have to be overly complex or expensive. If it feels daunting to start with everything, start with your high-volume item or just one thing.
lessons in chemistry
Beyond function, ergonomics and price, consider the chemical makeup of the products you intend to purchase.
look for certifications and ecolabels
Prioritize sustainable certifications and ecolabels when specifying commercial furniture and vetting materials. Tell your manufacturers these certifications are important to you!
reuse perceptions are shifting
Online marketplaces and resale companies are making it easier to find and receive verified, contract-grade pre-owned options. Transfer of titles and warranties can be addressed.
carbon conscientiousness
Every furniture decision impacts carbon footprints. Make meaningful furniture decisions to contribute to the health of your organization and the planet.
tool: a go-to guide for greener specs
spec this
• ecolabels and certifications
• wood & natural materials
• biobased materials
• metal (for increased recyclability)
• polypropylene edge banding
• graded-in fabrics
• flat packaging
• made in the USA (or your country)
• manufacturers with take-back programs
not that!
• zero third-party certifications
• plastic laminate
• inorganic materials
• non-recyclable plastics
• PVC edge banding
• COM fabrics
• shipped fully assembled
• imported furniture
• knock-offs + fast furniture
Source: Jane Hallinan
pro tip
Join the club of healthy purchasing leaders
A great way to gain support for the procurement of healthier furniture is by having your administration sign the Center for Environmental Health’s “Purchase Pledge to Prefer Healthier Furniture.”
Source: CEH
photo credit: Haworth
80% of all contract furniture ends up in a landfill. In our experience, furniture is often disposed of before the warranty even expires.
Source: EPA statistic specification
specification getting started with JOT
How will you green up your furniture specs? Remember, it only takes one action (Just One Thing) to get started. Here are some of our favorite, high-impact options.
small effort
when purchasing new, evaluate high-volume items for maximum sustainability
large effort
incorporate furniture reuse to reduce the amount of items needing specification & purchase medium effort develop a furniture standards program that values and incorporates sustainability practices
ECO-nomics: dollars and sense 4
RFP definition
[ are-eff-pea ] noun
Request For Proposal is a formal document issued by an organization seeking to purchase a product or service.
procurement definition
[ proh-kyoor-muhnt ] verb
The act of obtaining something.
Sustainable procurement is more than a trend, it can be a competitive advantage for your organization. When your RFPs align with your company’s sustainability goals, they can contribute to both environmental and economical goals. Tell manufacturers that clean indoor— and outdoor—environments matter by moving beyond boilerplate language and tailoring requests to align directly with sustainability goals.
kickoff Q+A
who can influence purchasing decisions?
• sustainability committee
• workplace and facilities teams
• subject-matter experts and consultants
• procurement team
• chief sustainability officer and executive leadership what should be requested of vendors in an RFP?
• product data and information, including certifications
• vendor and supplier sustainability practices
• services that extend the furniture life cycle
• don’t forget to ask for pricing where are my efforts best spent?
• setting expectations with project team, procurement and vendors
• including sustainability standards and requirements in the RFPs
• incorporating sustainable criteria in the RFP evaluation process
• building a data driven-business case for sustainable projects and programs
• uh, like yesterday!
• at key project reviews and checkpoints
• throughout product and vendor selections
• prior to RFP issuance to ensure requirements are integrated why is the RFP process important?
• products purchased today directly impact landfill diversion rates tomorrow
• communicates sustainability priorities to potential suppliers
• provides objective financial data when dimensional criteria are evaluated how does this contribute to a more sustainable future?
• demonstrates worldwide demand for more sustainable products
• healthier product = healthier workplace = healthier environment
• procurement of sustainable goods directly impacts landfill diversion
• enrolling sustainability champions when should sustainability be discussed?
Purchasing used furniture and equipment can result in significant cost savings, often as much as 60-80%.
Source: RecyclingWorks
RFPs + procurement masterclass
Reducing environmental impact across the furniture supply chain requires your vendors to be aligned with your goals. Be sure to clearly state your green intentions in your RFP documents!
what to include vendor
• ask for buy-back opportunities
• understand day-2 support capabilities
• require post-project reporting
• EPDs and certification documentation product
• require certifications as part of submittals
• provide minimum sustainability standards for alternates
• prioritize items that are easily disassembled installation
• require waste and cardboard recycling documentation
• utilize blanket wrapping where possible
• seek out innovative logistics and practices (ex: electric delivery vehicles)
how to evaluate
selection drivers
• understand your organization’s ESG goals and priorities
• consider project-specific requirements
scorecard
• utilize a weighted evaluation process that emphasizes sustainability
• evaluate sustainable practices in addition to products
response quality
• watch for outlier bids priced too high or too low
• look for clearly presented, complete and well-organized data
support
• hold an alignment session to set the stage for the evaluation
• include a sustainability champion in the development and review of the RFP
RFPs + procurement masterclass
Combat the perception that sustainability costs more by thinking beyond the initial purchase price. Consider costs over the entire furniture life cycle to make the most of your investments. Here are a few tips to reduce expenses and extend the life cycle.
upfront costs
Standardize high-volume or frequently purchased items (e.g. task chairs) to negotiate larger discounts.
Use fewer vendors and combine orders to minimize the carbon footprint associated with transportation costs.
Utilize accessories to add color, branding and a modern look, especially in a project with heavy reuse.
Incorporate existing furniture assets through reuse, repurposing and refinishing.
life cycle costs
When you want power (and who doesn’t?) opt for add-on power solutions rather than built-ins for flexibility over time.
Prioritize reuse, reconfiguration and ongoing maintenance to maximize your original investment.
Evaluate real estate strategy to align furniture purchases with lease timelines, optimize your investment and avoid premature disposal.
Invest in flexible furniture pieces, such as non-handed items or kits of parts for long term versatility.
tool: criteria crash course
So many factors impact sustainability, but here are some big ones. By weighing these environmental and social considerations in addition to corporate values, you’ll make more informed decisions.
least impact most impact
certification
recycled content
recyclability
biobased materials
warranty
packaging transportation reusability
install/disassemble
durability
RFPs + procurement
kimiko green insights
look for alignment
Evaluate vendors’ sustainability strength and onboard them early to align with your organization’s sustainability and ESG goals.
reduce emissions
Life cycle assessment analysis, low VOC certifications and material transparency can help reduce GHG emissions.
green glow up
Give your reused furniture a makeover by incorporating pillows and other add-on pieces to align with new branding or color palettes.
prioritize sustainability
Include a sustainability champion in the RFP process to ensure your organization’s goals stay front and center.
require reporting
Capturing data over time will help demonstrate your progress and build the case for additional initiatives.
RFP sample statements
use one or all of these in your next RFP
statement of green intent
[Your company name] is committed to purchasing furniture in a manner that is better for our economy, our environment and our communities. Our intent is to partner with manufacturers and dealers who are as committed to sustainability as our organization.
product environmental summaries
Source: Gensler pro tip
Simple reuse of an office desk can reduce a carbon footprint by 36%.
All furniture, including fabrics used for upholstery and reupholstery of furniture, supplied under this Price Agreement, shall include product environmental summaries including one or more of the following:
• certifications
• ecolabels
• declarations
• material transparency
• recycled content
• recyclability
• embodied Carbon Scope
• life cycle assessments
• carbon footprint
• disassembly instructions
installer recycling requirement
As part of our commitment to sustainability, we require all vendors responding to this RFP to responsibly recycle cardboard and packaging waste generated during the installation process.
post-project environmental reporting
In line with our dedication to environmental stewardship and transparency, we expect all respondents to this RFP to provide comprehensive post-project environmental summaries and reporting. These summaries should detail the environmental impacts of the project, including metrics such as energy usage, water consumption, waste generation and carbon emissions.
RFPs + procurement getting started with JOT
Ok, so you’re inspired by what you’ve learned so far, and the ideas and successes of others. Now it’s your turn. Choose Just One Thing and GO!
environmental benefit financial investment time commitment
small effort
set the intention for a greener response to your RFP
medium effort
workshop ways to collaborate on sustainable initiatives with other departments
large effort
conduct a furniture program audit & assessment to benchmark current status and implement recommendations
“Let the knowledge you gain empower and motivate you on your sustainability journey, turning challenges into opportunities for positive change.”
Joanna Friesen
Toler
Space, Design and Construction Manager, Amegy Bank
photo credit: Steelcase
RFPs + procurement case study: how
to turn green into gold
Indeed’s workplace team was challenged with transforming their office environment during and post-Covid. After emerging from a project hold and buying freeze, this tech leader intentionally used sustainable practices as a way to meet a significant budget reduction. Indeed’s goal was to use only best-inclass vendors for certain high-visibility furniture categories. Since this came with an increase in cost however, the company found other places to save and stay within budget.
By decommissioning furniture from its other offices, Indeed was able to meet its remaining furniture needs at their headquarters, saving seven figures through reuse of existing assets.
building overview
36 stories
683,000 sf class AA
20K sf of green space
LEED Platinum - shell
Indeed’s space
top 7 floors
186,841 sf
3 floors for sublease 700 workstations
LEED V4 ID+C Goldinteriors
overall furniture reused strategically partnering with vendors to reuse both wired & ancillary furniture project satisfaction successfully executing the Indeed Tower build with a major emphasis on sustainability $$$ 70% 10/10
budget saved reusing furniture and removing non-critical design elements from the build
5
all in for moving forward
definition [ cheynj man-ij-muhnt ] verb
The approaches taken to prepare, support and help individuals, teams and organizations create change.
Change can be challenging—and it can be an opportunity for growth and progress. Think of change management as your secret sauce to building the relationships, trust and motivation you need to drive progress and make a PhD-level impact.
kickoff Q+A
who should be engaged in the change management process?
• change management lead
• departments in your organization that plug into the furniture process
• sustainability committee
• marketing and communications teams
• human resources
• executive leadership and management what makes change so hard?
• fear of the unknown
• concerns about disrupting existing business processes and relationships
• limited financial resources
• connection to the “why”
• responding vs. proactive planning where can I find more information?
• best practices and case studies
• industry events, conferences and seminars
• professional networks and peers (e.g. Association of Change Management Professionals)
when is the right time to consider making a change?
• to align with long-term goals or required sustainability performance
• before starting a new project
• in response to executive vision or mandate why do I need alignment with leadership?
• facilitates clear communication and consistent messaging
• fosters a culture of collaboration and mutual support
• enables effective decision making and problem solving how can I communicate the change?
• create channels for feedback and questions
• provide adequate training and resources
• encourage employee participation and ownership through consistent messaging
• celebrate successes!!!
change management masterclass
Change is a given, and if our industry and our planet are going to thrive into the future, we need to embrace and manage it. So how do you successfully shift mindsets and behaviors toward more sustainable practices? Here are some of our fave ideas.
Executive buy-in may be more critical than the investment dollars themselves.
Source: Deloitte pro tip
1. start with the experts
Call on those in the know, from within and outside of your organization.
2. get executive buy-in
Who’s leading the change? The top? The bottom? Someone or something outside of the company?
3. optimize team resources
Establish green teams by making sure that all stakeholder groups are represented. Identify representatives from each who will champion and help own your cause.
4. prioritize employee engagement
According to Harvard Business Review, companies that successfully transform themselves share a common focus: prioritizing employees. And today’s employees are asking for more sustainability!
5. target your messaging
Tailor communications to different stakeholder groups and be clear about how the change will impact them.
6. make it easy with microlearning
Offer self-paced learning and engagement options to deliver information in digestible bites.
7. showcase the ROI
Sustainability and profitability are linked. Crunch the numbers to demonstrate 3D wins. (planet, people, profit)
Source: Amy Becker, ERM
change management kimiko green insights
find your change agents
Not all change initiatives start with topdown directives. They can be influenced by bottom-up employee advocacy as well.
collaborative environment
Engage various departments, such as HR and corporate communications, to tap into diverse expertise and resources.
shift mindset
Embracing a people-centric approach to shift mindsets and behaviors will help you build a culture of continuous improvement.
utilize microlearning
Cultivate stakeholder understanding and advocacy by offering small bits of tailored content.
understand stakeholders
Map stakeholder groups to boost commitment and ensure alignment with organizational goals.
photo credit: Allsteel
tool: checklist for change
When it comes to making lasting, sustainable change, often it’s as simple as asking better questions. Here’s our checklist for end-to-end success.
explore
Determine which strategies and tactics are culturally appropriate for your organization.
Examine the impact of the change with a thorough risk assessment.
Identify the stakeholder groups most at risk or averse to adoption.
design
Encourage your teams to think creatively about implementation tactics.
Share a clear and compelling narrative to build trust and drive willing action.
Identify who can best represent key stakeholder groups.
involve
Personalize solutions and content for each stakeholder group.
Identify additional change champions to communicate the benefits and spread awareness.
Share progress updates and discuss challenges to promote transparency.
evolve
Evaluate what’s working (and what’s not) and adjust your plan accordingly.
Be prepared for people’s tendency to revert to old habits remind them of the “why”.
Continue to engage leaders and influential stakeholders to maintain adoption.
“Stop looking for others to take the first step. Instead, look for ways to become your own change maker.”
Doug Shapiro Host, Imagine A Place Podcast
change management getting started with JOT
We’ve talked a lot about buy-in, but this may still feel like a herculean endeavor. Fear not! Here are another three actions to build your change management muscles at your own pace.
environmental benefit financial investment time commitment
gather a sustainability committee and begin meeting quarterly small effort
distribute a monthly newsletter highlighting sustainability achievements and initiatives medium effort
create workplace recycling or composting programs large effort
change management case study: driving change (literally)
Looking for ways to support Toyota’s Environmental Challenge 2050, a workplace strategist at Toyota Motors North America came across a quote in Playbook 1.0 that inspired her to take action. She identified the opportunity to clear Toyota’s furniture warehouse, colloquially referred to as the “above ground landfill.”
Toyota sustainably decommission 7,100 square feet of furniture that no longer aligned with current standards. Although this endeavor cost ~$28,000, Toyota estimates they will save $50,000 annually in storage fees.
What do Aflac, Amegy Bank, Sobeys, Sony Pictures Entertainment, Toyota and TruStage have in common? They are active participants and members of kimiko green. Interested in learning more?
Scan here:
stay tuned roadmap
This playbook focuses on the beginning of the furniture life cycle and how you can nudge processes and practices into the green zone. We also invite you to check out Playbook 1.0, which provides end-of-lifecycle alternatives to sending commercial furniture to the landfill.
what is your legacy?
Over the past two years, kimiko green has grown to over 100 professionals who are collectively taking action in their organizations to improve sustainability through furniture practices. Join our community. Join our movement. Join us in changing the world, one chair at a time!
what is your just one thing?
definitions
BIFMA
Develops standards for furniture safety, performance and sustainability to help owners and others make better decisions.
biobased materials
Products that mainly consist of, or are derived from, living matter (biomass), or are made by processes that use biomass.
biophilic
An adjective that describes our desire to interact with the world around us; it’s in our nature.
bioresin
Natural alternatives to traditional polyurethane-based plastics, and they’re on the rise!
C2C
Cradle to Cradle Certified® is used to innovate materials and products using the world’s most advanced science. We love the book “Cradle to Cradle,” too!
carbon neutral
No net release of carbon dioxide into our atmosphere, often achieved through offsets like planting trees. Let’s do even better!
COM fabrics
“Customer’s Own Material” refers to a common furniture industry practice where customers provide their own upholstering fabrics.
Declare
Like a nutrition label for furniture products, Declare labels list product “ingredients” and flag dangerous chemicals.
embodied carbon
Also known as embodied greenhouse gas (GHG) emissions, this is the carbon footprint associated with upstream production, from material extraction through manufacturing.
EPD
Environmental Product Declarations provide transparent, verified comparisons of products’ environmental impacts.
ESG report
Provides information about a company’s environmental, social and governance activities and their impacts.
FSC
A certification that ensures products come from responsibly managed forests.
GHG
Greenhouse gasses trap heat in the Earth’s atmosphere, contributing to global warming.
graded-in fabrics
Upholstery fabrics that are pre-selected by manufacturers as standard options.
greenwashing
Making unsubstantiated claims to deceive consumers into thinking products are more environmentally friendly than they actually are. Thumbs down!
ILFI
With its compelling vision for humanity’s relationship with the natural world, the International Living Future Institute sponsors the Living Building Challenge (LBC), and oversees the Declare label and RED List programs.
LEED
A certification for buildings that offer environmental, social and governance benefits.
life cycle cost analysis
LCCA assesses the total cost of ownership across a furniture product’s life cycle, from purchase to disposal.
off gassing
When toxic, volatile organic compounds (VOCs) are released into the air we breathe.
PFAS
Often used in stain repellents for commercial fabrics, perfluorinated and polyflorinated alkyl chemicals never break down. Hence their nickname, forever chemicals.
RED List
A list of the “worst-in-class” chemicals used in the furniture industry; those posing significant risks to people and planet.
VOCs
Human-made volatile organic compounds are used and produced in paints, pharmaceuticals and refrigerants and lead to adverse health effects. Sadly, concentrations are up to 10 times greater in indoor spaces.
WELL
A global rating system that focuses on how buildings, and everything in them, can make life healthier and just plain better.
