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Maintenance News North Region Issue 8



Kier and JTL

October 2011



Apprenticeships on Offer

Gas Safety Week

Staff news and thanks

North Tyneside Council, Kier North Tyneside and E.ON have announced a joint project to fit solar panels to council homes and buildings – saving tenants money and reducing carbon emissions. Around 3,000 houses will benefit, cutting tenants’ fuel bills by up to £120 a year, while the borough’s carbon footprint will fall by more than 75,000 tonnes over the project’s lifetime. The installation work, which will be carried out by Kier North Tyneside, started in September and will be completed by March 2012. Kier North Tyneside regional director, Mike Furze, said: “Renewable energy is ever becoming more important as fossil fuels run out and people look for alternative ways of heating and lighting their homes. “By providing the people of North Tyneside with a cost effect way of installing environmentally friendly technology in their homes we hope, along with our partners North Tyneside Council and E.ON, to be able to make a positive contribution to the people who live in the communities in which we work”. It is estimated that tenants will save between £70 and £120 a year by making use of the free daytime electricity generated by the panels. Meanwhile, the council will receive revenue over the course of the project for effectively renting out the roof space. It will use this money to set up a Green Fund which will be targeted towards energy efficiency measures for those tenants who don’t directly benefit.

If you have any stories or questions relating to this newsletter please contact regional marketing communications

Around 100 of the council’s public buildings, such as leisure and community centres, will also be fitted with solar panels, which will reduce these buildings’ energy costs.

manager Gemma Sanderson: Solar Panels will be fitted 0191 643 7823

to 3000 homes across the

07875 995 155


Trainees Fired up by Gas Centre Kier North Tyneside and JTL partner to provide unique training opportunities Young people working towards a career in gas engineering will be able to gain valuable hands on training thanks to a new contract between Kier North Tyneside and leading training provider JTL to tackle youth unemployment in the region.

The contract will see all JTL gas trainees carry out their appliances assessments in a centre local to them at the company’s brand new gas assessment centre in Killingworth which provides state of the art gas training facilities to the whole of the north east.

The contract, which began in September and will run until September 2012, will see trainees carrying out training modules including CCN1 (core safety), CPA1 (combustion performance analyser) and appliance training based on individual requirements. Appliance training can include HTR1 (fires and space heaters), CKR1 (cookers), CENWAT1 (central heating boilers and water heaters) and DAH1 (domestic air heater). In return for providing assessment opportunities for its students, JTL will be providing all Kier North Tyneside operatives with manual handling courses to equip them with valuable skills and know how to help them carry out tasks safely and without risk of injuring themselves or others. All candidates carrying out plumbing apprenticeships with Kier North Tyneside will also receive their classroom training with JTL.

JTL regional manager, Rob Moore, said of the partnership: “We are delighted to be working in partnership with a company like Kier North Tyneside. We are highly committed to providing high quality apprenticeships and training opportunities to local young people and working closely with Kier is a great way to be able to do this.”

Kier North Tyneside is currently recruiting for ten apprentices to work across a number of professional trades as part of its commitment to supporting local young people into employment. Interviews are taking place in September and successful candidates will start with the company in October. Kier has expanded it’s work into Yorkshire after winning a repairs and maintenance contract worth more than £6m. Kier and Richmondshire District Council have entered into a contract to procure planned refurbishment works to council owned homes across the district worth £6.35m. The new 4 year deal that started in September will see Kier carry out refurbishments including external doors and windows, kitchens and bathrooms, roofing, central heating and rewires. The contract marks Kier’s first contract in the region and Kier will recruit a new workforce from the local area to work on the project.

Gas Safety Week As the first national Gas Safety Week got underway in September, NTC are reminding tenants of their responsibilities to keep safe from gas related risks. North Tyneside Homes manages 14,660 council homes across the borough and it is Kier North Tyneside’s responsibility to ensure every home receives an annual gas safety check. Every week we complete 300 gas services for North Tyneside council tenants and we have offered tenants an improved gas safety service. Across the borough there are currently no tenants with overdue gas service appointments thanks to more flexible working arrangements and a commitment by us to use legal options as a last resort to ensure the borough’s council homes remain gas safe. Councillor Paul Mason, Cabinet member for Housing said, “As a Council we take gas safety very seriously and have made significant improvements in the service we offer to tenants around gas safety with the creation of the joint venture arrangements. “We are giving tenants more flexibility around appointments to make safety checks convenient for tenants, and we are robustly monitoring our performance to ensure every home is checked every year.”

Training for Success The region is currently recruiting for ten apprentices to work across a number of professional trades, continuing the company’s long standing commitment to supporting local young people into employment. Interviews will be taking place soon and successful candidates will start with the company in October. The full-time twelve-month appointments will combine onthe-job work experience with supporting classroom sessions for the ten trainees including two plumbers, two plasterers, three administration staff, two customer services representatives and one within IT applications. The trainees will gain a wide variety of experience while working towards professional qualifications in their chosen field. Regional director for maintenance, Mike Furze, said: “The number of apprenticeships being offered to young people generally is decreasing in the current climate and young people aren’t being given adequate opportunities. At Kier, we are committed to making a positive contribution to local economic well-being as well as benefiting local people by providing them with high quality work experience and training opportunities. We look forward to welcoming these apprentices as a new generation of Kier team members.”

Well Done! To all staff who took part in the Macmillan coffee morning on the 30 September. In total you raised £397 which is a fabulous achievement!

Congratulations! To Laura Roberts who gave birth to a baby boy, Evan, on 7 October 2011. He weighed 8lb 10.5 oz. I'm sure you will join us in wishing her and the new family all the best.

Mrs Reid of 2 Appleby Gardens Wallsend,

Mrs Forster of 33 Stoneleigh Avenue

would like to pass over a big thank you to

wanted me to pass on her thanks to the

Paul Leslie who called her regarding her

contact centre and to Don Sansom. She

plumbing work. She wasn’t feeling well,

said that Don is a credit to the company

but the lads did a good job and cleaned up

and she is over the moon with the result.

after themselves. THANKYOU!

The tenant of 14 Murray Road wanted me

Mr Flint from 15 Burdon Main Row is very

to pass on her thanks for sorting her

grateful to us for altering an appt to an

heating out for her so quickly, she is really

evening time at such short notice so he

pleased with the service from both the

told me to give Paul Leslie a BIG

contact centre staff and the operative

THANKYOU and the same to the

in her words “A BIG THUMBS UP.”


Mrs Speedy of Collingwood avenue would

Mrs Hogarth of 14 Palm court would like to

like to say she is delighted at the excellent

thank George Surrey for his prompt

and fast response to the problem with her

attendance and pleasant attitude when

floorboards and says the workmen did a

dealing with her heating repair. Well done

fantastic job. Well done to everyone



08 Maintenance North Newsletter Oct 11  

Around 100 of the council’s public buildings, such as leisure and community centres, will also be fitted with solar panels, which will reduc...

08 Maintenance North Newsletter Oct 11  

Around 100 of the council’s public buildings, such as leisure and community centres, will also be fitted with solar panels, which will reduc...