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Laurie A. Branch President, the Iroquois Group After graduating from Dartmouth and working a stint at Proctor and Gamble, Laurie A. Branch joined her father’s company. Soon she was given the reins to the business, and she quickly whipped it to a gallop. Under Branch’s guidance, the Iroquois Group has grown from a small cluster of agencies to one of the largest networks in the country, boasting more than 2,250 member agencies in 39 states. Branch also has a passion for education. She teaches finance at St. Bonaventure University, where she also serves on the board of trustees. She’s served as the president of her local board of education and is currently pursuing a PhD.

Tam Duong

Michelle Marquez VP of sales, PCG Agencies, Inc. When Michelle Marquez took the reins as vice-president of sales for PCG Agencies, Inc., only 40 percent of the production force was making its annual goal. Under Marquez’s leadership, that number has spiked to 90 percent. In addition to pushing her team to excel, Marquez consistently hits her own annual sales goal. “Michelle is also an outstanding trainer and mentor to all sales people in the organization,” says CEO Bruce Humphrey. “Michelle’s firm belief is that leaders must have credibility. If she is not selling, she has little credibility with her sales team.”

Charlotte Moscardelli Director of marketing and communications, Ironshore When Charlotte Moscardelli began her career at Ironshore in 2005, the company was still considered a startup and had virtually no marketing apparatus in place. Moscardelli soon built a robust brand for the company, spearheading a marketing initiative that helped to create a global brand for the company. Moscardelli is also committed to women’s leadership and advancement in the workplace, attending several conferences for women in business each year and personally providing guidance to women in the Ironshore family as they advance in their careers. “With Charlotte’s industry experience, commitment to women’s leadership and ability to inspire, she embodies a true female leader in the marketplace,” says Ironshore COO Joe Boren.

Assistant Vice-President of Commercial Lines, Networked Insurance Agents Tam Duong’s collaborative goals have set the bar for the insurance industry. Her attainable initiatives and constant team-building allows Duong’s team to excel in gaining skills and increasing productivity. “She has motivated individuals to challenge themselves and to discover skills they didn’t know they had, like cross-selling or data analysis,” said Natalie Flightner, Corporate Marketing Director at Networked Insurance Agents, “while taking overall customer service to a whole new level.” Per Duong’s recommendation, the Small Business Unit (SBU) was created to offer targeted marketing for small BOP and workers’ comp accounts. Duong’s research into staffing, operational needs and service benefits shaped the implementation of the entire unit. The online submission tool allows an average of a three-hour turnaround for quotes for complete applications. Launched in February of this year, the program has increased the company’s quote ratio by 25 percent.

JULY/AUGUST 2014 | 37

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1/07/2014 10:05:35 PM

Insurance Business America issue 2.03  

The magazine for America’s insurance broking and advice community.

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