EMPLOYERS OF CHOICE: OVERALL WINNERS 1-99 EMPLOYEES
Cigna PKF-CAP Aluzinc Asia HRD CHATS with Christine Koh, senior HR manager, Cigna, winner of the gold award (1–99 employees). HRD: What does this award mean for you personally, and the company as a whole? Christine Koh: Personally, this award is timely, measuring the pulse of our employees and the effectiveness of policies that we have put in place. As a company, this marks a significant milestone for us as we’ve only been in operation for six years. HRD: What do you put your success in these awards down to? Is there anything you can highlight that you believe might have connected particularly well with employees? CK: It’s open communication, constantly hearing the voice of our employees. Employees see Cigna’s sincerity in bringing value to its customers, in improving their health, wellbeing and sense of security. HRD: How would you describe the corporate culture at Cigna? CK: Cigna, a global health service leader, is steered by strong leadership that believes that its people are the company’s strongest assets. Cigna builds a culture of collaboration and strongly encourages a growth mindset. We invest in quality people and equip them with
Cigna’s senior HR manager, Christine Koh
the necessary tools which allow them to succeed. HRD: As a smaller organisation, do you ever feel frustrated that you need more resources to do good things for your employees, or is being smaller actually a benefit, as you can devote more personalised time to each employee? CK: Being smaller is actually a benefit. We know each of our employees on a personal level and we are able to build deep connections with each of them. At Cigna, we have an open communication culture and we encourage dialogues with our employees. HRD: Cigna is also a ‘top performer’ in our remuneration subcategory. What does the company do to ensure employees are paid at or above market rates? CK: Bonuses reflect the way an employee impacts and adds value to the organisation. The rewards employees receive are reflective of their ability to reach business goals.
“Personally, this award is timely, measuring the pulse of our employees and the effectiveness of policies that we have put in place. As a company, this marks a significant milestone for us as we’ve only been in operation for six years” Christine Koh, senior HR manager, Cigna
25/08/2016 2:22:07 PM