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The Connection Kennebec Telephone Co., Inc.

Volume 6 Issue 5 May 2011

Manager’s Moment Jesse Palmer-Inventory Manager We continue to strive to meet the needs of our customers, and stocking a large amount of inventory at our warehouse building is one way we try to do just that. Because of that, we must take at least one annual company-wide inventory. This year the inventory is scheduled for the second week in June. We will take our physical count of material in our buildings and on our service vehicles, and get back to business as usual as soon as possible.

New Employee Welcome Jordan Miller to the KTCI staff. Jordan is a Senior at LHS and admitted “gearhead*” He has already joined Beau, Sam, and Charley at Charley’s Welding and Auto Repair as a mechanic, on a part time basis. After graduation, when he will become a full time mechanic. Jordan tells us two things he is interested in are cars and money. *Someone who is totally into cars and is very knowledgeable about how to modify and fix them.

Dates To Remember Sunday, May 8.........................Mother’s Day Saturday, May 14............Lyman Graduation Monday, May 30....................Memorial Day

Inside this Issue: Page Article 2 3 3 4

Changes at Charley’s! rfd tv faq’s winners!


The Connection

CHANGES AT CHARLEY’S Since Kennebec Telephone has opened Charley’s Welding and Auto Repair, we have been making constant changes. Some of the most obvious changes are the windows, doors, and painting. There are more new changes coming that we are very excited about. The first change is the hiring of Jordan Miller, as a mechanic. Check out the story on the front page. Another change in staffing is Dean Reumann moving from the construction team to the new position of Parts Advisor at Charley’s. He will be the guy behind the counter handling walk in traffic, orders, billing and some scheduling. We believe this is a necessary change from how things are handled at this time, because Charley’s will become a Napa AutoCare Center in the very near future. Becoming a Napa AutoCare Center is a very exciting change for us. Because of this affiliation with NAPA, we will be carrying more auto parts than ever before, including belts, hoses, air filters, oil filters,

windshield wipers, and practically anything else our customers may need! Some really exciting news for our Ag customers: The Napa AutoCare Center affiliation also gives us access to Gates hydraulic hoses and ends. We will have the tools and training to be able to custom make hydraulic hoses specifically to your needs. We will have the ability to make hoses at Charley’s or in the field with a portable machine, to get those costly breakdowns fixed even sooner. The last change we are making is to Charley’s phone number. Soon you will be able to call 869-NAPA or 869-6272, to get in direct contact with the charley’s shop. We will still transfer calls from our main office if you prefer calling in that way. Charley’s hours run from 8:00am to 6:00 pm Monday through Friday and from 8:00 am to 1:00 pm on Saturdays. We are open over lunch so stop in any time to check things out.

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The Connection

Welcome to America’s heartland on TV! RFD founder is a former farmer, who while selling satellite TV dishes in rural areas, heard his customers complaining about a lack of rural programming. Westerns like Gunsmoke had become a rarity, overtaken by shows about urban cops or suburban housewives. From it’s rough beginnings with livestock auctions, HeeHaw reruns and Porter Wagner show, RFD’s

diverse lineup now includes shows in four categories: agriculture (This Week in AgriBusiness), equine (Training Mules and Donkeys), entertainment & music(Marty Stuart to Big Joe’s Polka Show), and rural lifestyle, including SDPB’S Dakota Life and R5Sons Alaska. . RFD’s programing is targeted to the roughly 27 million U.S. households outside cities and towns, and the lucrative over-50 demographic. So if your tastes run from Bluegrass to Rodeo, and you haven’t found it already, take a look at RFD TV. on KTCI Basic Cable, Channel 59.

Frequently Asked Questions Q: Why does Kennebec Telephone have a Facebook page? A: Kennebec Telephone has a Facebook page because more and more of our customers are using Facebook to keep in touch with friends and family. While they are logged onto Facebook it takes only a couple seconds to check out what’s happening in our company, ask a question, or even win something if we are having a contest. Q: If I sign up for Automatic payment, when does the payment get charged to my credit card or be taken out of my bank account? A: customers who are set up for Automatic payment receive their bill on the first of the month like everyone else, but credit card payments aren’t made until the fifth of the month, and automatic (ACH) payments are taken on the tenth of the month. This gives you some time to check over the charges.

5 GB $4.50 PER MONTH 50 GB $9.00 PER MONTH 250 GB $17.50 PER MONTH Call the office for more information.

Q: I have friends/family members who would be interested in receiving “The Connection” newsletter, can we have it sent to them? A: Of course, if someone is interested we would be happy to mail them a copy of the newsletter. It is also available monthly on the Facebook page, and on Kennebec Telephone Company’s Web Page. We also have a list of subscribers who prefer to get it sent to them by e-mail. Contact us either by phone or by e-mail with the mailing information.

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Kennebec Telephone Co., Inc. Kennebec Long Distance Kennebec Telephone Construction Kennebec Telephone Internet PowerCom Electric and Communications Technology & Communications Specialists Charley’s Welding & Auto Repair 220 S Main PO Box 158 Kennebec, SD 57544 Phone: 605-869-2220 Fax: 605-869-2221 Email: knbctel@kennebectelephone.com Website: www.kennebectelephone.com

Our mission is to provide the highest quality telecommunications and information service to our customers at an affordable price. We will strive to offer prompt, friendly, and dependable service along with the latest technology to attain the highest possible customer satisfaction.

Easter Coloring Contest Winners

Kellen Griffith Age 4

Ambrus Brakke Age 7

If you would like more information or have questions about anything in this newsletter, feel free to contact us at 605-869-2220.

Winner! Winner! Thank you to all who entered our “Question of the Month” Contest. Monthly winners were given a discount on their phone bill last month, then all the entries were entered back into the drawing for the Grand Prize! So the more entries you sent the better your chances of winning were. The Grand Prize Winners are........

Don & Carmen Miller Congratulations! Page 4


May 2011 - The Connection