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The Connection Kennebec Telephone Co., Inc.

Volume 7 Issue 3 March 2012

Manager’s Moment Matt Collins-Outside Plant Manger Due to the mild winter, Kennebec Telephone Construction is expecting to get started on digging projects early this year. With projects ranging from installing underground water lines, tanks, and hydrants to designing and installing a lawn sprinkler system, we want to remind you that the earlier you let us know about a project, the sooner we can get it done. Whether you need a basement dug or water lines trenched, give Kennebec Telephone Construction a call. With summer quickly approaching, it is not too early to think of electrical repairs and maintenance. After

the changing temperatures, moisture, and drying, electrical problems may present themselves. Loose connections, broken conduits and wire, and animal damage are just a few of these problems. Not only do these problems cause you an inconvenience, but could also be a potential danger to you. We can also help you check your equipment to ensure it will be ready to use; more importantly we can check it to be sure it is safe to use. Give us a call for any spring projects you may have at 869-2220 or 1-888-868-3390 for a free estimate.

Easter Coloring Contest Time!

Mark Your Calendars...

This contest is open to young artists ages 3-6 years old. The sheets will be available for download at kennebectelephone.com, from our Facebook page, or you can pick up a copy at our office. To be eligible, pictures need to be into our office by March 23. Good Luck!

Directory Changes Ty Uthe ................................869-2526 Cody & Kiley Volmer ..........895-2393 Norma Willier ......................895-2420

Daylight Saving Time Begins.....March 11 St. Patrick’s Day.........................March 17 Spring Begins.............................March 20

Inside this Issue: Page Article 2 Tell Me How... 2 Discovery Channel 3 Changes in D.C. 4 FAQ’s


The Connection

Tell Me How to.... Attach a file to an Email Have you ever wanted to send a recipe or some other document to a friend via email without retyping the whole thing over? This is where the attachment feature comes in handy. The screen shots used in this article will be using Outlook mail program. But most of the directions will be very similar on any email program. First: Open your email program. Click on “New E-mail.” In most email programs you will find either a picture of a paperclip or simply the words “attach a file” on the tool bar at the top of your computer, or it may be down near the subject line. Click on either the picture or the words appropriate to your program. This click will take you to your document files. Now, if you’re like me, these can be a little confusing, so I always try to remember to write down what I’m meaning to send. If it’s a picture, look under your pictures. If you have a “Recipe file” that’s where you’ll look for the recipe to send. Once you find the file you want to send, you should be able to either simply double click on it or, choose insert at the bottom of the page, and voila! Your document is inserted to send to a friend. Any document that you have saved to your files can be sent as an attachment. If you have any questions, please feel free to call us at our office.

Channel of the Month Channel 321 Discovery Channel, one of the most widely distributed cable networks in the U.S., is dedicated to creating the highest quality non-fiction content that informs and entertains its viewers about the world in all its wonder, diversity and amazement. Launched in 1985, the Discovery gained popularity with programs including “Dirty Jobs” and “American Chopper”. And “Shark Week” has been an ongoing phenomenon! “Dirty Jobs” features Mike Rowe,who takes on the less than glamorous work that unsung heroes perform every day. It is often disgusting, but Mike is always entertaining!

Programs currently popular on Discovery include “Gold Rush” and “Sons of Guns”. Gold Rush Alaska follows six men who risk everything to strike it rich mining for gold in the wilds of Alaska. Sons of Guns showcases one of America's most skilled and creative gun works, Red Jacket Firearms, and its owner Will Hayden. And....They're baaack. Dive into “Shark Week” which returns the end of July! Discovery airs on channel 321 KTCI Cable TV. Page Page 2 2


The Connection

Changes in Washington That May Impact Your Telecom Services The “Universal Service Fund” – a program overseen by the Federal Communications Commission (FCC) and funded by telecommunications providers across the country – has been essential in ensuring that rural consumers like you (living in difficult to serve areas) have access to high-quality networks and affordable services. But, new Federal regulations, and others under consideration, put rural networks and services at risk. Like electricity and telephone service, reliable, highspeed broadband is becoming an essential part of daily life for businesses and consumers. Access is critical commerce, civic participation, health care, and education across the far reaches of rural America. The new FCC rules, however, do not promote these objectives. Although the FCC has stated its intent to ensure that all of America has comparable access to the Internet, new FCC regulations will reduce support for many smaller, locally-based cooperatives and commercial telecom providers such as ours. Among other things, under the new rules, our company will face: •New limitations on our ability to recover investments made years ago; •New rules that will be subject to changes every year, making it difficult to for companies to plan ahead in accordance with unknown regulatory requirements; •Federal requirements to increase consumer rates in order to qualify for full Universal Service Fund support; and •Reduced payments from other (often larger) carriers who use rural networks. Even where carriers and rural consumers can adapt to these changes, however, the FCC is considering further rule changes that threaten to reduce the ability of rural carriers to recover their costs. The additional changes now being considered include: •Reducing the opportunity for returns on rural telecom investment and operations;

•Applying additional limitations on the ability to recover costs; and •Reducing Universal Service Fund support if a competitor serves even just a small part of a our serving area. The Universal Service Fund cuts arising out of the new rules will put existing investment in rural broadband at risk, and they will discourage future investment in new broadband-capable networks by small companies such as ours. The FCC’s cuts could also lead to increased rates for many customers for telephone, broadband and other services. From the earliest days of telephone service, Congress has enforced policies that require affordable access to reasonably comparable communications services throughout the Nation. The Universal Service Fund is essential to fulfilling this policy. But rather than supporting true universal service, the new FCC rules now being considered promise better service to some Americans at the expense of lesser service, and at higher cost, for others. Help our company continue to provide you with the services you need at an affordable rate. Don’t let the FCC keep our rural community on the slow side of a broadband digital divide. Don’t let the FCC adopt policies that will require rural consumers to pay higher rates for telephone service and slower broadband. Contact your congressional representatives and urge them to support regulatory action that ensures equal and affordable access to broadband for all Americans. Ask your representatives to help make sure that the new rules are implemented in a manner that is fair for all rural consumers and consistent with true universal service. Ask your representatives to tell the FCC to stop pressing for new rules that will only make matters worse.

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Kennebec Telephone Co., Inc. Kennebec Long Distance Kennebec Telephone Construction Kennebec Telephone Internet PowerCom Electric and Communications Technology & Communications Specialists 220 S Main PO Box 158 Kennebec, SD 57544 Phone: 605-869-2220 Fax: 605-869-2221 Email: knbctel@kennebectelephone.com Website: www.kennebectelephone.com Charley’s Welding & Auto Repair 605-869-6272

Our mission is to provide the highest quality telecommunications and information service to our customers at an affordable price. We will strive to offer prompt, friendly, and dependable service along with the latest technology to attain the highest possible customer satisfaction. If you would like more information or have questions about anything in this newsletter, feel free to contact us at 605-869-2220.

Frequently Asked Questions Q: Sometimes my DVR Box just gets a black screen when I record a program and try to watch it later on. What’s going on with that? A. There is an encoding problem with some of the boxes and the Satellite companies that they get their information from. The manufacturers and satelillite providers are aware of it, and are working on a fix. Sorry for the inconvenience... and thanks for your patience. Q: Will Kennebec Telephone ever be able to provide CATV out in the country? A: We are working towards this in the future, however, it will probably not happen in 2012. Q: Why do you need to have telephone service to get internet? A: Technically you don’t . But due to regulations that we have to follow, it is less expensive to the customer to have dialtone and the internet than it is to have internet alone.

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March 2012 THE CONNECTION