About the Office

Parking

There are limited three hour street parking spaces available on Reinekers Ln. It is strictly monitored by Parking Enforcement so please keep track of your meter. Garage Parking is available and accessible through the rear of the building, or across Reinekers Ln for hourly, daily, and unlimited monthly passes. Contact Yonas Assefa for details on monthly parking or to purchase pre-validated stickers: Yonas Assefa / yassefa@oneparking com / 571 447 1581

Attire

This is a place of business so please dress professionally when coming in to the office This is especially important when working with customers/clients We want to portray a professional image at all times

Agent On Duty Sign Up

From time to time we get leads via phone or have walk-ins (yes we really do!) In order to accommodate these clients as quickly as possible, we have an Agent on Duty Sign Up In order to be fair to everyone, sign ups are on a daily basis (you cannot sign up in advance) and you MUST BE PHYSICALLY in the office to receive the lead If it is a lead you do not want, the lead must go back to the front desk to distribute to the next agent on the sign up list

Please note we always check to ensure that the property a lead is inquiring about is not one of our own office listings If a lead comes in for a property listed by one of our own agents, we always send the lead to that agent If it is a KW listing from a KW agent in another KW office, the lead is then distributed out

Team Meetings

Team meetings are held every Tuesday from 11 am to 12 pm Each meeting includes items such as: a presentation by a vendor or service provider, market statistics, market center statistics, awards and recognition, announcements, broker moments and more They are a great opportunity to network with your colleagues and to stay current on market conditions and is also streamed via Zoom if you cannot attend in person

Computers

There are multiple computers for everyone ’ s use. Agents may use any and all of the programs installed on the computers. Agents MAY NOT install any programs or change any settings without the permission or supervision of the MC. If there is a program you would like to have available, please contact the front desk with your request.

Printers

To set up your printer, please ask your Director of First Impressions at the front desk

To print:

Username: first initial + last name

Password: a + last four of your SSN ex ot1234

* Computer login will be the same

WIFI

Agent WIFI Network: KWMetroCenter

Password: donot$hare

Guest WIFI Network Name: KWMC Guest

Password: welcome2kw