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Informer Issue 16 Autumn 2010

• Exciting new KCS Webshop update • BEST VALUE: you can count on KCS to save you money • Wall Storage “More than just space” NEW Informer AUTUMN 10.indd 1

27/10/2010 13:14


2 In This Edition

Dear Customer,

Flash Ahh! Ahh! New KCS 4GB Flash Drives

Welcome to the Autumn 2010 edition of the KCS Informer. All of our minds are focused on getting best value, whether that be at home or at work and KCS is keen to help in this quest. In addition to launching our 2010 Schools Customer Care Survey, this survey focuses on ways of ensuring that you receive best value.

Product Code: 19 000 004 Qty 1–29 £7.50 Qty 30–99 £6.95 Qty 100+ £6.50

Our section on our Conversion Service and the benefits of switching to a KCS Own Brand alternative, highlight where simple savings can be made immediately, while still following procurement guidelines. Our completely new, FMS compliant KCS Webshop, was demonstrated for the first time in October and an extended pilot will run through to January. This edition will give you a feel for the site and some of its functionality. Once again, thank you for your continued support and if you have any further ideas or suggestions in relation to KCS, please do not hesitate to contact me.

Ultrawhite

Best regards, Steven Munday KCS General Manager T: 01622 605485 E: steven.munday@kent.gov.uk

05

14

22

This edition contains articles on:

Competition 2010

24

KCS for Best Value

14-15

Christmas Closing Dates

3

NEW KCS Art & Craft Catalogue

16

KCS Customer Care Survey

3

Cleaning Chemicals Promotion

17

News

4

Cutting Copier & Printer Costs

18

NEW KCS Webshop

5-7

Wall Storage

KCS Supplier Event

8-9

Stationery Competition Winners

KCS Meat Contract

10

Paper Price Increases

NEW Informer AUTUMN 10.indd 2

12-13

School Shout KCS Customer Care Pledge

20-21 22 24-27 28

Every time you purchase KCS Ultrawhite copier paper (01 977 075), between October and February, you will be entered into a monthly prize draw to win a £100 voucher to be redeemed on KCS stock products of your choice.

WIN

Your DPN or Account Number

? ? ? ? ? ? Please quote this on every order to ensure that it is processed speedily every time!

27/10/2010 13:14


Customer Care 3

Christmas Closing Dates

KCS Schools Annual Customer Care Survey Autumn 2010

WIN

08:30 – 12:00 Last date to place orders for pre Christmas deliveries. DECEMBER JANUARY Deliveries as DECEMBER normal.

22 23 24 04 DECEMBER

KCS delivery date. 22 23 Last 24offices 0417:00. KCS shut DECEMBER

DECEMBER

DECEMBER

JANUARY

As an added incentive, return your completed survey to us by Friday 17th December for your chance to WIN 1 of 20 Laminators for your school.

2 23 24 04

BER

Offices closed from 24/12/10 – 03/01/11.

DECEMBER

DECEMBER

3 24 04

BER

DECEMBER

JANUARY

JANUARY

Offices re-open 08:30 First post Christmas deliveries for orders placed before 12:00 on the 23rd December.

A4 Home-Office Laminator

469 014 390

RRP £19.95

KCS would like to thank Swordfish for their support.

This is the sixth year of the KCS Schools Customer Care Survey, your chance to give us your thoughts and suggestions. The 2010 edition follows a similar pattern to previous years with a mixture of tick box selections and response questions to cover your views on; • Our 2010/11 Catalogue • Our Sales Office • Our Customer Care Pledge

• Our Deliveries • Our Own Brand Range

This is our chance to fully understand what you require from KCS and how we are performing against your expectations. Please make every effort to put aside 5 minutes to complete either a paper copy or an electronic copy. A paper copy should be contained within this edition of the KCS Informer and we will email out the survey twice during November. Results will be published in February 2011. To obtain your copy of the survey, please do not hesitate to contact your Sales Executive or our Customer Care Team.

Tel: 0845 270 8811 Fax: 0800 243 732 Email: kcscustomercare@kent.gov.uk

NEW Informer AUTUMN 10.indd 3

27/10/2010 13:14


4 News

In Memoriam

Thank you for your kind donations of books to our school library here at Erith School. We know that Rob Cox, our KCS Sales Executive, got to know Steve Featherstone, our senior caretaker, over a number of years through his visits to the school and was very saddened by his sudden death, as were all of the staff at the school. The books will be very useful for our students and will each contain a label saying that they have been donated by yourselves in memory of Steve.

Lucky Winners The lucky winners of the LYRA primary and secondary art sets are: St Josephs Catholic Primary School - Bromley Little Horsted Church of England Primary School - East Sussex Farringtons School - Chislehurst

PRIZE

Congratulations West Byfleet Infant School - Surrey Are the proud new owners of this practice green mat, donated by Kit for Kids, a specialist early years supplier.

STEINBEIS PURE Competition

For those curious about the answer, it was “sand�.

PRIZE NEW Informer AUTUMN 10.indd 4

Winners June Winner - Sydenham School, London July Winner - Kidbrooke Secondary School, London August Winner - Deanes Secondary School, Essex September Winner - Hale Primary School, Surrey

27/10/2010 13:14


e Procurement 5

e-procurement - New KCS Webshop Great news for all schools looking to make procurement efficiency savings! The new fully FMS compliant KCS webshop is due for launch in early 2011. KCS supports the DFE’s view of the benefits to a school from using e-procurement. The new KCS webshop will be fully compatible with the latest version of FMS and features a punchout capability, enabling greater control and efficiency for your purchasing.

The new KCS webshop will have a new address (www.kcswebshop.co.uk) and is designed with the user in mind, with all of the functionality that web users expect of a modern e-trading site. The webshop will link directly with your FMS system. Unlike the current arrangement where schools receive a disk from KCS each year to update the catalogue on FMS, schools will simply log on to the website where realtime prices will be displayed.

The KCS webshop looks very similar to most modern e-trading sites and is designed to be both intuitive and easy to use. The FMS link will result in considerable efficiencies from using the system, rather than the traditional phone, fax and post methods. The period between now and April 2011, will be spent conducting a pilot trial, with roll-out planned for the start of the busy summer term. The following screen shots give a feel for how the new site will look.

NEW Informer AUTUMN 10.indd 5

Some simple changes are required within your FMS system. The important area to note, is the ordering method. Currently this will be set to “print “- orders are inputted in FMS and then printed and faxed to KCS. Setting your order method to “web service”, allows the order to be placed on the webshop and this will then be uploaded to FMS. These changes can be completed by your school with our help. In Kent, the EIS team will offer support.

27/10/2010 13:14


6 e-Procurement

Once FMS is set up, users can log onto KCS webshop on a specific URL, which identifies them as an FMS user. Log ons can be given varying degrees of access rights, depending on the permissions the school wishes to set.

Items can then be selected from the online catalogue.

Each category contains products arranged to replicate the paper catalogue, to make shopping as easy as possible.

Once a product is selected, it can be checked to make sure it is the correct product required.

After selecting the amount required, a real time costing will appear.

You can then select a delivery address, date and contact name before you submit the order.

NEW Informer AUTUMN 10.indd 6

27/10/2010 13:14


e-Procurement 7

Key Functionality Some of the things the site will do for you... • FMS Compliant - able to communicate with your system seamlessly • Single Key In - no double entry, orders need only be entered once • Authorisation of Orders - complete control by the budget holder to sign off any orders placed • Quick Cart - orders can be keyed into a list, without having to search for individual products • Log On - varying degrees of access, based on authority • Search Function - superior search capability, to find that elusive item The system then generates an order confirmation and sends a pdf to your nominated e-mail address.

• Buying Lists - saved lists for regularly bought items • Live KCS Data - the details regarding a product are accurate and all new products are on the system, before they appear in the paper catalogue • Intuitive - replicates the paper catalogue, so you know where to look

Key Benefits of using KCSwebshop What the new webshop will mean to you... • Time Saving - single entry of data onto FMS • Consumables Saving - no requirment to print a hard copy or to send to a fax • Devolved Authority - allows teachers to enter product details, creating an unauthorised order ready for authorisation Our internal KCS system then communicates with your FMS. You will need to upload the order and authorise it. It is only at this point that the school FMS system allows the order to be released to KCS for delivery.

It is intended that the new www.kcswebshop.co.uk will launch site in April next year. The DFE continues to encourage schools to move to electronic procurement and KCS’s new webshop will allow you to make full use of the functionality of FMS to start to use e-procurement regularly.

NEW Informer AUTUMN 10.indd 7

• First Time Accuracy - real time data, ensures that all the product information is correct at time of purchase • Regular Order Savings - create a buying list once and use it for regular orders • Useability - quick and accurate search of over 20,000 products guarantees finding the product you want • Peace of Mind - read the product reviews and customer comments • Best Value - when added to our free next day delivery and market leading customer care, you can guarantee best value

If you would like to know more about the KCS Webshop please email either Steven Munday on steven.munday@kent.gov.uk or Martyn Nicholls on martyn.nicholls@kent.gov.uk

27/10/2010 13:14


8 Supplier Event

KCS Supplier Event... Back in May, KCS held its first stock supplier event. 63 suppliers attended, bringing with them various product samples and literature. The event was attended by the whole KCS team. The feedback from both suppliers and the KCS team was excellent and everyone felt that customers will benefit. Buoyed by the success, KCS plans to make this an annual event.

All you wanted to know about paint, but never dared ask! s, wood e h t n to rise t dow a big surp n e w If you ere in for you w

Free ca kes alw ays a d raw!

Think you r roots ne ed doing !

NEW Informer AUTUMN 10.indd 8

, so struments in y n a m o S ... little time

Mmmmmmm Lunch!

27/10/2010 13:14


Supplier Event 9

ox! Wow, it’s a b

Freshen up!

there t fi s doe Yes, it

NEW Informer AUTUMN 10.indd 9

So many pens!

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Mingle , ming le, min gle

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Informer c ontributor

27/10/2010 13:15


10 Catering

Where’s your meat coming from? If you have a kitchen producing food, then purchasing the right products is of very real concern. With your time limited, why not rely on KCS to do all the work for you! Using our fully OJEU compliant contract, you are assured that the suppliers listed opposite meet all the relevant national laws, codes of practice and EU legislation.

Framework of 6 suppliers: Supplier Details

Areas Supplied To East Sussex

Essex

Kent

London

Surrey

West Sussex

British Premium Meats Weston Wright Tel: 01707 361370 Email: Weston@britishpremiummeats.com

4

4

4

4

4

4

Heathfield Meats Kerry Emery Tel: 01323 511191 Email: kerryemery@heathfieldmeats.com

4

4

For extra piece of mind, all companies meet the ‘Red Tractor’ label criteria or equivalent, wherever possible.

Hunts Foodservice Ltd Christine Friday Tel: 01935 810245 Email: Cfriday@huntsfoodservice.co.uk

4

4

So, when next looking to order meat or meat products, please contact us to find out more.

Rother Valley Organics Sam Gaunt Tel: 01730 821851 Email: sam@rothervalleyorganics.co.uk

As part of the contract, suppliers need to meet stringent criteria relating to quality standards, health and safety, GM foods and delivery criteria.

Contact Janet Brown on 01622 605436 or email: brownj02@kent.gov.uk or speak to your KCS sales executive

NEW Informer AUTUMN 10.indd 10

Salvatori Robert Salvatori Tel: 01227 263888 Email: salvatoributcherboys@btconnect.com Solent Butchers Mark Cristofoli Tel: 02392 669228 Email: mark@solentbutchers.co.uk

4 4

4 4

4

4

4

4

4

4

If contacting the supplier direct, please quote the following: CBC/KENT/Y900127

27/10/2010 13:15


11

NEW Informer AUTUMN 10.indd 11

27/10/2010 13:15


12 Stationery

Quake & Strike affect paper prices... The economic aftershocks of events happening in countries far away from British shores are having very real effects on the business environment in the UK. On February 27th 2010 central Chile was ravaged by an 8.8 richter earthquake. Aftershocks continued for weeks, interrupting power and water supplies. Unfortunately, it has created a problem for the paper industry. Chilean pulp mills account for over 8% of the world’s output. Though the pulp manufacturers have done much to protect their factories against just this type of event, the

damage to the local infrastructure, such as the main port at Concepcion, has meant that pulp has been slow in reaching the world market. To add insult to injury, yet another problem forced paper suppliers to review pricing. Finnish stevedores went out on strike on the 4th March 2010 over better severance pay for workers who lose their jobs. The ports affected by the strike serve two of Europe’s largest paper makers, effectively closing down 60% of the Finnish paper making capacity. These events have combined to produce an adverse effect on world paper prices and supply. For KCS, this has led to unavoidable price increases (detailed in the rest of this article) which have taken affect from the 1st October 2010.

White Copier Paper Product

New Price as of October 1st

Code

Tinted Office Paper - 80gsm Product

Code

New Price as of October 1st

A4 Pastel, Box 5 Reams Sky Blue

01 998 227

19.65

Polar Green

01 998 238

19.65

Rose Pink

01 998 246

19.65

Vanilla

01 998 268

19.65

Sulphur Yellow

01 998 271

19.65

A4 Mid, Box 5 Reams Salmon

01 999 038

20.45

Amethyst Lilac

01 999 069

20.45

Dolphin Grey

01 998 228

20.45

Ice Blue

01 998 229

20.45

Sunrise Pink

01 998 230

20.45

Aquamarine

01 998 231

20.45

A4 Strong, Box 5 Reams Coral Red

01 999 052

20.79

Pumpkin Orange

01 999 090

20.79

Emerald Green

01 998 732

20.79

Kingfisher Blue

01 999 085

20.79

Golden Yellow

01 999 041

20.79

Poppy Red

01 999 042

20.79

Meadow Green

01 999 043

20.79

Azure Ocean Blue

01 999 044

20.79

22.42

Buttercup Yellow

01 999 047

20.79

12.30

A4 Pastel, 1 x Reams

1+

20+

40+

KCS Ultrawhite A4, Box 5 Reams

01 977 075

12.10

11.55

11.05

Branded A3, Box 5 Reams

01 977 077

24.10

23.52

Steinbeis Pure White A4, Box 5 Reams

01 977 076

14.20

13.35

Steinbeis Pure White A3, Box 5 Reams

01 977 086

30.65

29.60

28.55

Sky Blue

01 998 284

4.35

Berga Speed A4, Box 5 Reams

01 977 024

14.20

13.35

12.30

Polar Green

01 998 280

4.35

Berga Speed A3, Box 5 Reams

01 977 039

30.20

29.15

27.55

Rose Pink

01 998 282

4.35

Berga Focus A4, 90gsm, Box 5 Reams

01 998 900

19.90

18.85

17.80

Vanilla

01 998 283

4.35

EP4 A4, Box 5 Reams

01 977 089

14.60

14.15

13.55

Sulphur Yellow

01 998 285

4.35

Data Copy Colour Printing A4, 100gsm, Ream

01 981 457

6.30

Berga Image A4, 100gsm, Ream

01 981 321

6.40

Silver Digital A4, 115gsm, Ream

01 981 573

12.59

01 981 200

7.30

01 998 279

21.90

01 999 094

27.50

A4 Pastel, 1 x Reams Mixed Colours

Berga Focus A4, Box 5 Reams

051 001 313

18.20

A4 Pastel Rainbow, Box 5 Reams

Berga Focus A3, Box 5 Reams

051 001 314

36.70

Mixed 5 Pastel Tints

Berga Focus A3, 90gsm, Box 5 Reams

051 192 088

44.49

A4 Strong Rainbow, Box 5 Reams

Berga Image A3, 160gsm, 1250 Sheets

051 192 099

47.85

Mixed 5 Strong Tints

NEW Informer AUTUMN 10.indd 12

27/10/2010 13:15


Cleaning 13

Paper Hygiene

A3 Pastel, 1 x Reams Sky Blue

01 995 022

8.75

Polar Green

01 995 011

8.75

Code

New Price as of October 1st

Smartone system, 2 ply, 1111 sheet, 200m, 6 rolls

06 100 101

17.99

Ensure compact coreless, 2 ply, 900 sheet, 36 rolls

06 567 100

38.99

Compact universal, 200 sheet, 24 rolls

06 567 119

5.75

11.15

Bulk pack, 1 ply, 520 sheet, 30 packs per case

06 655 026

19.99 13.69

Rose Pink

01 995 099

8.75

Vanilla

01 995 033

8.75

Sulphur Yellow

01 995 000

8.75

A4 Strong, 1 x Reams Coral Red

01 995 067

Product Toilet Tissue

Kingfisher Blue

01 995 045

11.15

Bulk pack, 2 ply, 270 sheet per pack, 30 packs per case

06 966 254

Meadow Green

01 995 058

11.15

Conventional, 2 ply, 320 sheet, 4 rolls, case of 36

06 222 511

7.49

Buttercup Yellow

01 995 050

11.15

Conventional, 2 ply, 200 sheet, 2 rolls, case of 36

06 567 073

5.49

Conventional, 1 ply, 500 sheet, 2 rolls, case of 36

06 567 031

9.49

01 998 000

5.05

Conventional luxury, 2 ply, 240 sheet, case of 40

06 225 988

16.79

Mini jumbo, 2 ply, case of 12

06 655 037

16.49

Jumbo, 1 ply, case of 6

06 567 019

18.99

Jumbo, white, 2 ply, 1575 sheet, case of 6

06 222 522

16.99

EnMotion roll, 2 ply, case of 6

06 036 569

40.99

NextTurn, 2ply, case of 6

06 900 103

24.99

Single fold hand towel, blue, 240 sheet, 15 pks per case

06 566 009

15.29

Single fold hand towel, white, 240 sheet, 15 pks per case

06 567 115

16.99

Z-fold, blue, 1 ply, 12x250 per case

06 222 500

12.49

A4 Day Glo, 100gsm, Pack 100 5 Fluorescent Colours

Office Card - 160gsm Product

Hand Towels / Wipers Code

New Price as of October 1st

A4 White, Pack 250 White

01 978 025

5.55

A4 Pastel Tints, Pack 250 Sky Blue

01 978 036

4.79

Z-fold, white, 1 ply, 12x250 per case

06 575 020

17.99

Polar Green

01 978 047

4.79

Reflex, blue, 2 ply, 429 sheet per roll, case of 6

06 467 666

20.49

Rose Pink

01 978 069

4.79

Centrefeed, white, 2 ply, 429 sheets per roll, case of 6

06 567 134

20.99

4.79

Mini centrefeed, white, 1 ply, 357 case of 12

06 567 112

16.29

4.79

Centrefeed, white, 1 ply, 857 sheets, 300m, case of 6

06 567 123

17.99

Centrefeed, blue, 2 ply, 429 sheet, case of 6

06 222 566

17.99

Texicell quarter fold pack, white, 1 ply, 40 sheet, 30 pks per case

06 575 010

36.99

High capacity wipers, blue, 2 ply, 280x350mm

06 696 364

23.49

Kitchen towels, white, 2 ply, 56 sheets, 20 roll case

06 566 098

7.99

Vanilla Sulphur Yellow

01 978 081 01 978 058

A4 Mid Tints, Pack 250 Dolphin Grey

01 978 059

5.25

Aquamarine

01 978 060

5.25

Coral Red

01 978 132

5.45

Pumpkin Orange

01 977 115

5.45

Emerald Green

01 978 151

5.45

Kingfisher Blue

01 978 162

5.45

Golden Yellow

01 977 107

5.45

Meadow Green

01 978 061

5.45

Buttercup Yellow

01 978 199

5.45

A4 Strong Tints, Pack 250

NEW Informer AUTUMN 10.indd 13

If you have any questions, please contact your own sales executive or speak to Jaki Smith on 01622 605459, regarding copier paper or David Hussein on 01622 605444, regarding paper hygiene.

27/10/2010 13:15


14 Best Value

You can count on KCS for savings! With the prospect of increased pressure on budgets over the coming months, money will be tight.

KCS Own Brand v Competitor own brands

£94.26

£101.29

GLS would cost you £19.64 more

Consortium would cost you £26.67 more

£74.62 KCS has always sought to provide its customers with best value and this was the driving force behind the creation and expansion of the highly successful KCS Own Brand Range. Seeking the best price and quality, this range represents a real cost saving for those most commonly purchased items. Our detailed comparisons are based on real school requirements. They clearly show that by switching to KCS Own Brand you will save money against continuing to buy a branded product but, more importantly, it shows the savings achievable over similar own branded ranges from GLS and Consortium. If you can see the savings but are concerned about the time it takes to switch your order, the KCS Conversion service can help. All you have to do is fax, post or e-mail an order that you would have sent to your current supplier and we will convert it to our codes and pricing. The conversion will show the savings you can make and you also have all the KCS codes to be able to place the order with ease. If you would like further details then please contact with your KCS Sales executive or our Customer Care Team.

NEW Informer AUTUMN 10.indd 14

Consortium Basket

GLS Basket

KCS Basket

Own Brand Products

KCS

GLS (Classmate)

Consortium

Ballpoint Pen Bx50

£1.89

v

£2.49

£2.99

Black Drywipe Markers Bx50

£12.25

v

£13.99

£15.99

Document (Pocket) Wallets Pk50

£4.29

v

£4.29

£4.79

Fineliner Bx10

£1.89

v

£2.99

£3.25

Glue Stick 40g

£0.39

v

£0.39

£0.51

Handwriting Pen Pk200

£24.99

v

£34.95

£36.99

HB Pencil Bx12

£0.35

v

£0.39

£0.85

Lever Arch Each

£1.19

v

£1.29

£1.89

Multipunched Pockets A4 Pk100

£1.29

v

£1.49

£1.49

Multipurpose Labels Bx1000

£4.99

v

£8.05

£8.99

Paper Clips Assorted Colours Tub500

£1.25

v

£1.39

£2.29

Ready Mix Paint Pk20

£13.50

v

£16.17

£15.99

Refill A4 Pad Pk5

£3.50

v

£3.29

£3.25

Sticky Notes (127x76mm) Pk12

£2.85

v

£3.09

£4.29

£74.62

v

£94.26

£101.29

Total Cost

27/10/2010 13:15


Best Value 15

KCS Own Brand v Branded products TOTAL

TOTAL

£68.11

£130.05

Branded Products

Own Brand Products

Saving

Pritt Glue Stick, 40g

82p

v

KCS Glue Stick, 40g

39p

43p

Blu-Tack, 120g

52p

v

KCS Sticky Tack, 140g

39p

13p

Bic Cristal Pen Pk50

£6.19

v

KCS Ballpoint Pen Pk50

£1.89

£4.30

Tippex Bx10

£7.49

v

KCS Correction Fluid Bx10

£2.35

£5.14

Tipp-Ex Shake 'n’ Squeeze

£2.05

v

KCS Correction Pen

35p

£1.70

Berol Handwriting Pen Pk200

£36.99

v

KCS Handwriting Pen Pk200

£24.99

£12.00

Avery Labels Pk100

£16.99

v

KCS Multipurpose Labels Pk100

£4.99

£12.00

Post-it notes Pk12

£7.99

v

KCS Sticky Notes Pk12

£2.29

£5.70

Stabilo Highlighters Pk48

£19.99

v

KCS Highlighters Pk48

£10.99

£9.00

Sellotape Original Pk6

£5.59

v

KCS Easy Tear Tape Pk6

£1.75

£3.84

89p

v

KCS HB Graphite Pencil Pk12

35p

54p

Bic Velleda Marker Pk4

£2.05

v

KCS Drywipe Marker Pk4

£1.05

£1.00

Berga Speed Copier Paper Bx5 Reams

£14.20

v

KCS Ultrawhite Copier Paper Bx5 Reams

£12.10

£2.10

Tippex Correction Mouse

£1.75

v

KCS Correction Roller

95p

80p

Stabilo 88 Fineliner Pen Bx10

£3.49

v

KCS Fineliner Pen Bx10

£1.89

£1.60

Edding 380 Flipchart Marker Bx4

£3.05

v

KCS Flipchart Marker Bx4

£1.39

£1.66

Total Savings

£61.94

Staedtler Norris HB Pencil Pk12

NEW Informer AUTUMN 10.indd 15

27/10/2010 13:15


16 Art & Craft

NEW

Art & C r Catalog aft ue

Welcome to the KCS specialist Art & Craft Catalogue, produced in partnership with Creativ Company.

Creativ are an award winning company with over 10 years of trading experience. They carefully choose and source art and craft products to deliver fun across all ages. The catalogue dramatically broadens and deepens the KCS range of art and craft products, with a selection that is certain to be popular with schools. The ordering process is very simple. You can order via the telphone, fax or e-mail and deliveries take between

NEW Informer AUTUMN 10.indd 16

1-2 weeks. All deliveries are FREE, but please note that your order value must be over £35 excluding VAT. “We are very excited by our new specialist Art and Craft Catalogue” commented Steven Munday, KCS General Manager, “it has been very well received by our customers”.

To receive your personal copy of this catalogue in future, please contact our Customer Care Team on:

0845 270 8811

With over 400 pages of great ideas, good quality materials and equipment it is the ‘must have’ Art and Craft catalogue of 2010.

27/10/2010 13:15


Cleaning 17

Wash & save up to 50%

1

2

3

4

7

8

Getting real savings on branded products can be a real drag with busy staff simply not having the time to check around for the best deal. This is where KCS can really help - using our close relationship with suppliers we regularly negotiate great discounts on everyday products. Detailed below is our latest cleaning products offer. Product

Code

Sell Was

Sell Now

% reduction

5

6

Laundry save up to 25% 1

Daz 90 Wash

06 985 100

17.50

13.99

20.1

2

Lenor Concentrate

06 966 379

10.69

7.99

25.3

3

Lenor Sleep Sensation

06 966 381

4.59

3.59

21.8

4

Lenor Spring Fresh

06 966 452

4.59

3.59

21.8

9

10

11

12

Cleaning save up to 50% 5

Flash All Purpose 5L Lemon

06 100 526

9.69

7.69

20.6

6

Flash All Purpose 5L Pine

06 100 515

9.69

7.69

20.6

7

Flash All Purpose 5L Sea Minerals

06 990 401

9.69

7.69

20.6

8

Flash All Purpose 5L Apple

06 100 535

9.69

7.69

20.6

X

Flash All Purpose 2L Lemon

06 100 490

4.09

2.99

26.9

X

Flash All Purpose 2L Pine

06 990 398

4.09

2.99

26.9

9

Flash Clean & Fresh Spray 750ml

06 300 156

1.79

0.89

50.3

10

Flash Clean & Bleach Spray 750ml

06 200 533

1.85

0.99

46.5

11

Flash Anti-grease Spray 750ml

06 987 355

2.99

1.49

50.2

12

Flash Clean & Shine 750ml

06 985 031

1.99

0.99

50.3

13

Viakal Scale Remover 750 ml

06 985 333

2.59

1.59

38.6

14

15

13

16

17

Dishwashing save up to 40% 14

Fairy Original 5L

06 966 553

8.99

6.99

22.2

15

Fairy Lemon Zest 5L

06 987 822

8.99

6.99

22.2

16

Fairy Original 750 ml Pk6

06 987 823

9.49

6.99

26.3

17

Fairy Active Bursts Pk64

06 100 031

9.69

5.69

41.3 18

19

20

Air care save up to 25% 18

Febreeze Fabric Spray 1L

06 585 269

5.09

3.99

21.6

19

Febreeze Mist & Refresh 400ml

06 585 271

4.09

2.99

26.9

20

Febreeze Tough Odour Aerosol 400ml

06 585 272

4.50

3.49

22.4

X Not illustrated

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18 Office Equiptment

Cutting Copier & Printer Costs Recently, a local grammar school who currently does not use the KCS contract and who had not dealt with Ricoh, approached David Copping, the Government Account Manager, to review their copier & Print requirements. David did a cost comparison for the school which showed that the school could save a staggering £57,777 over 5 years by changing to the KCS contract from their existing supplier. The exercise also highlighted further savings which were difficult to quantify, but which also needed to be considered, as they could provide additional significant savings.

Current annual spend on print cartridges & photocopiers (not including capital cost of outright purchased printers)

£36,407.47

1

Less wastage - documents are only printed when the user collects them. Typical waste reduction is around 15%

Annual rental of new Ricoh devices (17 in total)

£9,269.36

2

Auto doublesiding & mono printing - by setting the rules to default to these settings, again makes savings on consumables

Annual rental of Ricoh software (inc. support and maintenance)

£2,042.84

Annual print costs on new Ricoh devices - £5,213.36 from current copy volumes - £7,800.00 from current print volumes

£13,013.36

3

Facilities used more efficiently - students are forced to use the system properly, so saving consumables

4

Admin time saving - office staff need to spend less time on all the processes associated with consumables

5

Hardware reduction - Desktop printers are no longer required

If you would like to look at the possible savings your school could enjoy, then...

Call the KCS photocopier team or contact your sales executive... we’re here to help! t: 01622 605458 e: kcsphoto@kent.gov.uk

NEW Informer AUTUMN 10.indd 18

Total estimated annual costs of new devices (Rental, toner, staples, maintenance service, parts, installation and training)

£24,325.56

Total estimated annual savings available

£12,081.91

Percentage saving against current expenditure

Total savings available over 5 years (after paying installation and training)

33%

£57,777.05

27/10/2010 13:15


19

EAGLE/FAIRTRADEVENDING Fairtrade Vending, the UK’s leading fairtrade supplier of Fairtrade products and ingredients as recognised by the Fairtrade Foundation, and Eagle Vending, an innovative forward thinking company producing ‘First to Market’ vending concepts, are offering a free review of your vending needs. Fairtrade hot drinks machines exclusively branded • Freestanding and table top systems • Chilled snack machines and combination snack/cold drink vendors • Fresh food vendors • Unique and exclusive food vending solutions for ‘eat on the go’ and 24/7 food service vending • Cold drinks vendors • Water Coolers • Fill and cleaning service • Technical and maintenance support services • Tailor made finance packages to meet with your exact specifications upgrade your old machines for new • We offer a unique “All Inclusive” Master Vend Plan from as little as 18p per drink (Including equipment, consumables and service) • Free loan equipment available

Whatever your need, we can offer a cost effective solution to match your exact requirements. Call us now for a free review with no obligation

01634 722999 www.fairtradevending.co.uk www.eaglevending.co.uk

NEW Informer AUTUMN 10.indd 19

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20 Furniture

Wall Storage More than just space... 1

Storage is something that is always in short supply and there never seems to be enough to go round, especially in a school environment. Your pupils’ valued work, your own precious teaching resources and every day consumables all fight for space in today’s classroom; so it is no wonder it all gets spread over every surface and put on shelves, only to be damaged, misplaced or ultimately lost.

2

Just think how much calmer you would be if you had the storage to achieve “a place for everything and everything in its place”?

2

1 S torage solutions, including an interactive whiteboard, where the cabling is neatly stored away. Around the whiteboard, in traditionally ‘dead’ space, storage opportunities have been created.

Storage space is rarely considered or even fully planned into new and refurbished schools and classrooms, but in these pound conscious times, it has never been more important to get the right products for the job.

2 Varieties of locker storage, with a huge range of colours

featuring robust hinges, so doors remain firmly attached. The locking mechanism comes with a 5 year warranty.

3 This storage unit acts as a classroom divider, with

With many satisfied customers and an array of innovative storage solutions, we are confident in providing you with the options and advice to help you choose the best products to resolve your storage needs.

cupboards accessible from either side if required. Even the doors themselves potentially double up as whiteboards.

4 Inside the cupboards, accessories and adjustable shelving allow a wide range of items to be stored safely.

2

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Furniture 21

Below are some topics to consider... It’s not just about space! 1 Space efficiency - how to make the best use of the available space? It is not just about width, but depth, height and door accessibility too. Could your new storage be readily redeployed in the future to another classroom, staffroom, office or corridor without resorting to a carpenter? 2 Aesthetics - how does it look? There needs to be a range of suitable finishes and colours which will help provide a “lift” to the area in which it is located. 3 C  ost Effectiveness - how about lifetime value? How long do you need this to function and still look great? Spending a little more on good furniture that may have more features than are currently needed may mean a better return on the financial investment over the product life. 4 Durability - how the storage performs in the day-to-day “rough and tumble” of school life is important. Good quality materials, robust accessories and, being well constructed, will mean it will last for years without looking “tired”. 5 F lexibility - the changing needs of school environments mean that any furniture purchased must be able to satisfy changes in the future. Can the selected solution house interactive white boards, lockers, Gratnell trays etc? Can it be used to divide rooms? Try to consider the “what if” as well as the immediate need.

3

So if you are considering your storage needs, it’s not just about space... give KCS a call.

Call us at KCS or contact your sales executive... we’re here to help you! 4

NEW Informer AUTUMN 10.indd 21

4

t: 01622 605304 e: furniture@kent.gov.uk 27/10/2010 13:15


22 Victor Stationery Competition Winners

We’re going on a rhino hunt... we’re not scared! Issue 15 of the KCS Informer offered, courtesy of Victor Stationery and Save the Rhino, a trip to Port Lympne Wild Animal & Safari Park and, on the 18th of October, Year 1 from St Thomas of Canterbury RCP School, accompanied by teaching staff, arrived for their wild day out. The October morning didn’t keep the animals inside the gorillas, monkeys and lemurs were out and about and as keepers made their rounds, the wild dogs and cats made their appearances. Come lunchtime, stomachs weren’t the only thing growling - just metres away, the park’s Bengal Indian Tigers were on the prowl. “Our day at Port Lympne did not disappoint. The children were very excited to go and so happy to be there. I think it will be a day they will never forget. Since we have been back at school, most of the talk has been about Port Lympne and all the animals we saw. A particular highlight for the children, was seeing the Atlas lions - a very exciting moment for them. One of the children said “I liked seeing the lions best. It was a little scary, but I wasn’t frightened!!!” My TA Katalina DeSouza said “It was a lovely day. Taking the children out for a day of fun and relaxation has been a highlight of the term.”

“Victor Stationery is delighted the children of Year 1 from St Thomas of Canterbury RCP School so enjoyed themselves,” commented Diane Finlay, educational sales manager, “now they can use RHINO exercise books in a more invigorated way than ever before! “

TM

USING RHINO SAVES RHINOS

reg. charity no. 1035072

Thank you so much for some lovely memories and such a fun time!”

Theresa Bigwood, Class Teacher

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23

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24 School Shout

Bright and New “Griffins” Building - Now Open!

! t u o h S School

“After a busy year of choosing colour schemes and deciding how we wanted our new premises to look, we finally moved into our lovely new building called ‘Griffins’ in June 2010. The new building replaced an old hut and brings together the whole of the ‘Sensory Support Service’ into one place; including the Darrick Wood Primary Provision for Hearing Impairment, the peripatetic teams for HI (Hearing Impairment) and VI (Visual Impairment), plus support staff. Griffins is a place where parents can come to meet other parents, access information and meet the range of professionals who support them. To fit in with our modern building, we selected a bright colour scheme for both the carpets, blinds and furniture. We chose the furniture with the help of Rob Cox and the outcome is a smart modern place to work. Both the children and the staff are extremely happy to be here!” Di Blackmore - Headteacher Sue Di Iorio - Senior Admin Officer Griffins - Sensory Support Service

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School Shout 25

Business as usual at Stillness School - despite fire in annexe!

F ire crews arrived at Stillness Junior School, Brockley Rise, on August 28th 2010, to find the school annexe already well alight. Half the ground floor, first floor and roof were on fire and it was spreading, when the 50 fire fighters managed to get the blaze under control. Crews did not leave the incident until round 11am the next day, when they had fortunately managed to stop the flames from damaging any other part of the building. The blaze is under investigation, but the cause is still unknown. Headteacher Selina Sharpe said “The annexe building was severely damaged and cannot be used�, but fortunately the school was open, as usual, at the begining of term.

Photo credit by Rob Finn

After hearing about the fire, Kim Norman - KCS Sales executive for the area, visited the school to see if there was anything that could be done to help and managed to successfully source some items for the school library and art room, which were both devastated in the blaze.

NEW Informer AUTUMN 10.indd 25

Selina Sharpe - Headteacher Stillness Junior School

27/10/2010 13:15


26 School Shout

New library at Sutton-at-Hone – FAB! Sutton-at-Hone Church of England Primary school now has a library to be proud of. An old classroom was converted to house a new range of books and reading areas. “We are delighted with our new library and are very excited about the facilities and opportunities it will give us”, commented Miss Leah Goulding, Head of School, “ We are sure it will help children to develop a love of reading and an enjoyment of books.” KCS were pleased to assist in the project, with Victoria Stroud liaising with Diane Hall, the Bursar and organising for a supplier to help with free space planning, to utilise the available area and create a library fit for all. The end result has really impressed the children. Here is a selection of their comments:

NEW Informer AUTUMN 10.indd 26

“We are lucky at Sutton-at-Hone C of E Primary School, as we have a fantastic new library being put into place. It has a wide variety of up-to-date books, ranging from religion to interesting non-fiction books. With spacious new bookstands and a large new area it is certainly for all to enjoy.” Madoc (Year 6, St John Class)

“It is fab. I think it is good. I like the books. It is smart.” Chloe (Year 2, Ahlberg Class)

“It is pretty and quiet.” Jasmine (Year 2, Ahlberg Class)

“The library is now nicely furnished and well looked after. The library has a good range of Foundation to Year 6 books.” Edward Money (Year 6, St John Class)

“The new library looks fantastic, I really love it and I like the shelves and furniture.” Molly (Year 3, Dahl Class)

“The library is really tidy and got loads of books. It’s great!” Eren (Year 3, Dahl Class)

“The new library is amazing; the floor is new and polished. I like the beige cupboards and furniture.” Zane (Year 3, Dahl Class)

“I like it because it’s refreshing.” Ruby (Year 3, Wilson Class)

“Lots of room, lots of books and looks really good.” Roman (Year 1, Donaldson Class)

“Beautiful soft shelves. I love the quiet area.” Evie (Year 1, Donaldson Class)

“There is no doubt that the library will see great use and be enjoyed by the pupils of the school over the coming months and years.” Leah Goulding - Head of School Sutton-at-Hone C of E Primary School

27/10/2010 13:15


School Shout 27

St Dominic’s colourful new playground mural

Freshfields are one of the ELBA companies supporting the Hackney School Mentoring programme. When they contacted St Dominic’s Catholic Primary School in Hackney with the offer of 14 volunteers looking to help out, the school had just the project for them. A wall in the playground required livening up. Simon Harper, a year one teacher with a flair for art was immediately put in charge, along with Nuno Gomes, the school caretaker. Simon came up with six designs for a mural. The two most popular designs voted for by Key stage 1 and Key stage 2, had themes of ‘respect’ and ‘the sea’. By combining the two choices, he came up with a new design that would please everyone. The volunteers arrived to find the mural marked out on the wall, the paint and equipment supplied and following a health and safety brief, they commenced with the painting. “We have had a plethora of heartfelt thanks from the parents and a overwhelming thumbs up from the kids for brightening up their playground: it makes the whole experience worthwhile”. Simon Harper - Year 1 Teacher St Dominic’s Catholic Primary School

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28 Customer Care Pledge

The 2010/11 KCS Customer Care Pledge

We pledge... • Telephones are answered within 3 rings. • Telephones are answered not by a machine but by our friendly, well

trained sales staff.

As you will know, we take Customer Care very seriously indeed. We believe that we have to:

• No telephone or fax queues.

• Understand your needs.

• No quibble stock returns up to 30 days after purchase.

• Meet and at times, surpass your needs in terms of product choice, quality, pricing and delivery.

• Your own KCS sales rep to advise you on all purchase decisions in

• Be able to demonstrate the value we add.

• Enquiries are resolved speedily:

To ensure that you can continue to see and feel the difference in our Customer Care compared to our competitors, we have revamped our KCS Customer Care Pledge.

– Fax/Email: within 24 hours.

the comfort of your school. – Telephone: either during the call or within 24 hours. – Post: within 5 working days. • We will provide ongoing training for all our staff to ensure that they

are polite, respectful, knowledgeable and able to help. • We have informed all of our suppliers of our pledge and have

received their support to ensure success. • We will deliver all stock orders over £30 ex VAT placed with us by

12:00 noon, on the following day (an industry leading 98.4% success rate in 2009/10). • We will involve customers in new product selection through focus

and testing groups. • We will expand our KCS Own Brand range to ensure that we can

guarantee you ‘a quality product at a competitive price from a supplier that you can trust!’

KCS... putting you first! FREE Delivery

Best Value

Customer

Care

Easy

Ordering

KCS – A division of Commercial Services

Printed by County Print & Design 01622 605 368

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KCS Informer Autumn 2010