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fresh ideas welcome guide


table of contents 3

introduction to kayzoe solutions

4

our packages

5

our design process

6

questionnaire

7

faq

Kayzoe Solutions 5426 Sheldon Park Drive Burlington, Ontario L7L 5X4 Canada t: 1-888-634-2449 f: 1-888-634-2449 info@kayzoesolutions.com www.kayzoesolutions.com

Copyright Š Kayzoe Solutions. Do not reproduce without written permission.


introduction to kayzoe solutions

profile

about us Kayzoe Solutions specializes in building e-commerce and informational websites based on content management applications. This means the client is in total control to update their own website without having to know HTML or pay designer maintenance fees. We are a one-stop shop for all of your website and design needs. Let us take your business to the next level!

our team

Cher - Technical Services/Operations Cher brings your websites to life. Her application of HTML and CSS means that your site will always display correctly on the major browsers, and her integration of content management systems will make you think your website can think for itself! Cher takes pride in producing top-quality sites for her clients. Marina - Designer Marina is a 10 year guru of Graphic Design, with an Honour Bachelor of Fine Arts Degree. She has worked with many companies ranging from print houses, multimedia design firms, large corporations, publishing, and photo and video studios. Her designs are clean, cool and modern.

our portfolio

We stand behind our work. To view our current portfolio, visit our website at www.kayzoesolutions.com CLEAN, STYLISH, MODERN we don’t do frou frou QUALITY we provide top sites everytime FUNCTIONAL BEAUTY technical expertise and creativity are not mutually exclusive PASSION we love what we do and it shows FAST RESPONSE quick like lightening CUSTOMER SERVICE our customers are number 1 and we mean it!

our clients “It has been a real pleasure working with Kayzoe Solutions. I am able to handle my website myself now and the system is extremely user friendly. Impeccable customer service! Looking forward to continuing our services with you!” Joyce Ho, Booda Bellie www.boodabellie.com “Cher and the Kayzoe team are truly outstanding. Simply put, they deliver real results! They are always professional, creative to the max, focused on the goal and with super sonic speed, deliver creative solutions that ensure maximum impact and brand recognition. Kayzoe is an invaluable extension of our Greystone team and their ability to deliver winning solutions is huge. Go Kayzoe Go!” Georgia Mouka, Greystone Communications www.greystonecommunications.com “What an amazing team to work with. Kayzoe’s team was professional, highly skilled and their customer service is unbeatable. I can’t get over how easy they made the process of setting up my new web site. They really listened to my wants and needs and created a site that exceeded my expectations. Every time I have a question or need additional web support they are always willing to help out and respond to my needs quickly. I would highly recommend Kayzoe solutions. Thanks.” Shaindy Alexander, Ringley www.ringley.ca

Copyright © Kayzoe Solutions. Do not reproduce without written permission.

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our packages

web

e-commerce website

For businesses who wish to sell products and services online using an online shopping cart. >> packages at $175.

information website

Tells a story about your business and the products and services you offer without a need for a shopping cart. >> packages at $175.

maintenance YOU MAINTAIN

or

All of our web packages work together with a Content Management System (CMS). This means that we put control in your hands. Once your website has been built by us, you maintain your own website from then on. In the long run, this puts money back into your pocket instead of paying a web designer to maintain your information.

WE MAINTAIN

If you are simply too busy and would like us to maintain your company website for you, we would be more than happy to do so. You can purchase a standard maintenance package or pay our hourly rate.

print

branding

“My sister knows a co-worker who’s son does logos on the side” You get what you pay for. Company branding isn’t just a logo. It’s everything ranging from the consistency of your look to the reputation of your company. Building your brand is crucial to your business. It creates customer loyalty and immediate recognition. Whether you need a hip and coming logo, business cards, or a promotional brochure, let us help you build your brand aesthetically. From logo design to business cards, from brochures to letterheads, let us help you design your brand. >> packages starting at $450.

Visit www.kayzoesolutions.com to see full packages and pricing.

introducing monthly payments plans contact us for a custom quote 4

Copyright © Kayzoe Solutions. Do not reproduce without written permission.


our design & coding process

simple. easy.

1

purchase your desired package

2

online project manager

Visit www.kayzoesolutions.com. Choose your package and purchase online. You will receive a contract from us. Simply sign and fax/email back to us at info@kayzoesolutions.com.

Once your order has been put through, you will receive an email with a link, username and password to login to our online Project Manager. This is where all the conversations, file uploads etc. will take place regarding your entire project from beginning to end.

3

questionnaire

4

design stage

You will be required to fill out a questionnaire (see page 6). This will give us a better understanding of your design style and what types of web functionality you would like (if you have purchased a website). We also ask that you supply us with your logo and any photos that you may have. Please see page 7 for our comment on Stock Photography at www.istockphoto.com.

Whether you have purchased a website, a business card, or a logo, you will receive your proof within 7 business days (depending on our current production schedule at that time). If you have purchased a website, you will receive a proof of your home page. The rest of the website will be built upon this design. With this stage, two sets of changes are allowed. print project Once the design is approved, it will be finalized and the files will be uploaded to the project manager. You will receive a sign off form stating that the project is now closed. web project your design will be finalized and the files will be perpared for coding (building of your site) * Any further changes after the 2 sets will incur a modification fee of $40.00 and up.

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coding stage

Once your site has been coded, it will be uploaded to a temporary server for you to view and test. If you are using a Content Management System, the site will be set up with a demo system. If you have purchased an Information site or if we are building all of the pages for you, all pages will be uploaded at this time. * Any major structural DESIGN changes to your website (i.e. template colour change, top category changes, home page graphics) AFTER coding stage has been completed will incur extra charges of $80.00 and up. You will receive a form to sign to consent that the site has been completed. An invoice for your final payment will be sent. Once payment and the form have been received, your site will be uploaded to your live server. If training is required, a mutually convenient time will be arranged to go through our system either via phone or live chat. We provide 2 hours of training to learn our system. For further information, please see our manual.

Copyright © Kayzoe Solutions. Do not reproduce without written permission.

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questionnaire

to answer: simply copy and paste this into a word editor

your business 1. 2. 3. 4. 5. 6.

Year your business was established Types of services or products your company provides Who are your major direct competitors? Please describe your company in 4 words Who is your target market (eg. students aged 13-18) How did you come up with your company name?

web design and function 1.

List the pages you would you like to have on your website

2.

Describe your desired style: a) Modern/Clean/Simple b) Professional/Corporate c) Fun/Artsy d) Other

3.

Provide 3 websites you like in terms of style and list the reasons why you like them: a) b) c) What 3 colours would you like to see? a) b) c)

4.

logo design (if applicable): 1. 2. 3. 4.

What would you like to see in your logo? Provide 3 logos that you like in terms of style (you can add URL) What colours would you like to see in your logo? Describe your desired style: a) Modern/Clean/Simple b) Professional/Corporate c) Fun/Artsy d) Other

flash intro design (if applicable): 1.

What would you like to see in your ash logo?

e-commerce (if applicable): 1.

Approximately how many products will you be selling on your website?

other 1.

6

List any other questions you may have.

Copyright Š Kayzoe Solutions. Do not reproduce without written permission.


f.a.q general how long does it take to complete a project? First Proof: within 5-7 business days from date of signed contract Completed Website: 5-7 business days from approval of first proof Print Projects: 5-10 business days depending on scope of project what are your hours of operation? Our regular office hours are Monday - Friday 9:30 am - 5:30 pm EST what methods of payment do you accept? We accept most major credit cards as well as Paypal. what is stock photography? We believe that pictures can make or break your design. We encourage our clients to use royalty free stock photography at www.istockphoto.com. Depending on whether or not your design project is web or print, they are as little as $1.00 each. You can supply us the actual images or you may give us the file numbers where we will download it for you and apply it to your final invoice.

fees what are your hourly rates? Our hourly rates are $40/hour. design change fees and allowable changes We generally allow 2 sets of changes after your initial proof (web or print) has been presented. Any further changes will incur an extra cost of $40 and up. If you have purchased a web project, we work in 2 stages. The Design Stage and the Coding Stage. If you require structural changes to your design AFTER the coding stage, fees start at $80 and up.

web what is a domain and hosting? A domain is www.kayzoesolutsions.com. Hosting is a physical remote location where your files are stored so it is viewable on the Internet. how do I manage my web site? We will train you on the use of our Content Management System.It is an application which allows you (our client) to manage your own website/shopping cart after we have built it without having to know any HTML. what is an e-commerce and informational website? E-commerce is the selling of goods and services over the Internet. An informational website is one without the use of a shopping cart. what are pre-designed websites? For those on a budget, our pre-designed websites are already designed for you. You can customize it with your logo and colours. To see our pre-designed templates, visit www.kayzoesolutions.com/website_templates.html

If you have any other questions, email us at info@kayzoesolutions.com

Visit www.kayzoesolutions.com for more information. Copyright © Kayzoe Solutions. Do not reproduce without written permission.

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Kayzoe Solutions Welcome Package