Personas
Martin Henry -Aged in his late 30’s. -Lives with his wife and children. -House husband. -Suffers from asthma. -Has a problem in communication. -Has recurring chest pains; urges him to rush to emergency. -Not too many friends in close proximity. -Attends all the recommended follow up’s. -Nurse or GP doesn’t matter; a quick and reassuring service is all he seeks. -Wife plays a key role towards his health decisions. -Would be obliged for GP telephone consultation. -Usually makes his appointments through nurses/GP’s. -He is located close to both GP and A&E.
Insights 49