The experience I had when downloading the software for creating PDF documents was quite simple. I used the http://www.microsoft.com/downloads site and all I had to do is find the Microsoft Add-In: Microsoft Save as PDF and click on it. Then you click on download and then double click SaveAsPDF.exe and the setup began to process. It automatically downloaded the program. You then create a file/document on Microsoft word program and when you want to save the file, you go ahead click file from the tool bar and after you name the document right underneath you choose what type of document you want to save it as and choose PDF file. In a world with an increase in e-learning, the process was extremely simple and easy to follow and it quickly converted the document as a PDF. This was the first I created a PDF this way and I found it to be informative and will now use this method in the future.