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BULLETIN

25.02.11 Issue 08

Why are your customers with you? Customers. You’d think that taking care of them would be top priority for all. However, many businesses out there struggle with the very basics and, although it’s nice for Mary Portas to have the work, Kleeneze Distributors are determined to ensure that their customers are given more care and attention than Michael Khatkar’s ties (bar the Nigel Smith incident of 2009). “Good customer service is about treating everyone in such a way that they feel special and valued and thus requires us to speak and act in a friendly manner at all times. Gaining and maintaining customers is vital to our business. You can cut prices and offer special rewards, but I feel the most significant way of retaining customers is by offering excellent service. If a customer feels you have gone beyond what is expected and you were happy to do so, they will really appreciate it. This, in turn, helps to promote trust and confidence in the distributor. Some Kleeneze customers feel awkward and embarrassed about asking for a refund or even exchanging an item. This is an area where prompt and friendly attention to the customer’s problem can reap rewards long term. In today’s world where everyone seems to be in a rush and never has time for anyone else it can be amazing when we stop and take the time to resolve someone else’s problem. When we show that we genuinely care, it is unbeatable.” Arthur and Maureen Nicholl, Gold Distributors “As many of our customers are elderly people, it’s important that we give more time when we are delivering to them as sometimes we are almost the only one they see that day. Also when the weather is bad, like when the snow was here, just ask if they have everything and that they are alright - that can be your good deed for the day And a smile can take you further then you think.” Harpa and Gunnar, Silver Distributors “I was out one windy morning collecting books, when an elderly customer came to the door. She was extremely upset as one of her new windows had been caught in the wind and blown right open and at an odd angle. She was unable to reach the catch to close it and told me that her partner was out at the moment and she had been unable to contact either him, or the company that had installed her windows. I offered to have a look for her and managed to close the window. She was so relieved and pleased that I was able to help she gave me a big hug. Since doing this small thing for her, I have been stopped in the street several times and asked if I was ‘the lovely Kleeneze lady who helped Dorothy?’ Needless to say I have picked up several new customers and had the pleasure of knowing that I had been able to help someone.” Jill Brown, Silver Distributor

See overleaf for some of the top customer service mistakes

560-068-02


Continued from p1

SOME OF THE TOP CUSTOMER SERVICE MISTAKES: RUDENESS

SILENCE IS NOT GOLDEN!

It’s common sense! Be polite at all times. We all have bad days, but you’ll have many more if you let your customers know about it!

Tick if you do this already

“I use the same skills as I use as a therapist, eye contact, remembering things that they have told you last time you saw them and asking them about it, turn up on time, body language and treat them in a way that you would want to be treated with respect, honesty and politeness.” Nikki Martin, Silver Distributor

It’s difficult to face criticism or complaints face on, but it’s vital if you’re to keep your reputation as being the best in customer service. If your customers take time to contact you, give them the time they deserve.

Tick if you do this already

“Do what you say you are going to do and handle returns efficiently and promptly with good grace! I always make an effort to get to know people if they are ok with this too. I have made some very good friends now who I met as customers.” Heather De La Croix, Silver Distributor

ONE HIT WONDERS Tick if you Indeed, schmoozing your customers on the first do this meeting is necessary. But you need to look at this already relationship as one that you want to last a lifetime. Look at ways of making each customer feel valued and wanted – make a note of their names, their likes and their dislikes on your round books. It’s easier to keep one customer than to find a new one.

“We should always strive to give excellent service by doing that little bit extra. Remembering small things that happened in their lives the last time we came, e.g. remembering they were going on holiday and asking if they had a good time or if their husband/wife was ill by asking how they are now.”

INACCESSIBILITY And speaking of contacting you, your customers should find it the easiest thing in the world to contact you. You can quickly lose business if they can’t, so make sure all your details are readily to hand.

Tick if you do this already

“Remember, customer service is an attitude - not a department.” John Clease, Bronze Executive Distributor

Heidi Davis, Silver Distributor

KEEPING YOUR PROMISES This is probably the most important one. If you promise to do something, or deliver something by a certain time or date, then do it! Try not to over commit when it comes to appointments or deliveries, so you can ensure that you’ll be there.

Tick if you do this already

“Provide the service your customers deserve. Remember, customers are kings and queens. And keep good records - it will pay dividends in the long run.” John McNally, Senior Distributor

Tweet talk Have you signed up to Twitter yet? You’re missing out if not! Every week, Managing Director, Jamie Stewart will be tweeting out his conversations with business leaders. Last week, he spoke to Distributor of the Year, Craig White about understanding why this is a numbers game and how this can help you reach your goals. This week he’s chatting with Platinum Premier Executive Distributor, Chris Mason-Paull. Want to catch up on the interviews? Visit our YouTube page at www.youtube.com/kleenezehq. Follow us on Twitter to be first to find out - @KlzEWB; @MrJamie_Stewart; @Michael_Khatkar; @lloydwbrown; @KleenezeNYC2011

25.02.11 Issue 08 ENTERPRIZE WEEKLY BULLETIN


PAVING THE WAY Senior Distributors Jenny and Martin Amos joined Kleeneze in 2006 when, after buying their first house, they needed a little extra spending money. Jenny, a marketing assistant for a charity, and Martin, a trainee personal trainer, were in a situation that many would find familiar – their incomes were the same amount as their outgoings. Now, four years on, they’re the 2010 holders of the Distributor Challenge Trophy and have some big plans for their future in the pipeline. At what point did you decide that you were going to try and qualify for the cup? We looked at our business at the start of 2010 and knew we had some fabulous people in our team to work with, who wanted to really move their business on. By sitting down with everyone individually and finding out what their goals were, we were able to put plans together with them to achieve the success they wanted. We were encouraged at the beginning of the year by our upline that we could achieve it as a team, if we believed and took the right actions in leading the way. When we came onto the charts in Period five, it became much more real! It was at that stage that even more excitement and belief grew amongst the team. How did you put a plan in place and what did that plan consist of? After the January Showcase, we had three distributorships who wanted to achieve Gold and qualify for Hong Kong, so our plan was to work closely with them through coaching, encouragement and massive activity. It’s just a case of doing the right numbers consistently, and being at every event with new team members coming along too. This is something we’ve always made a priority ever since joining the business, and we’ve found event attendance a huge benefit both for gaining knowledge, building relationships, and creating an environment where new people can grow and flourish. Obviously, the Period 13 figures aren’t published as to give everyone a little bit more competition! How did you know that you were doing enough? We had great support from our uplines, and kept focused each period, adjusting where necessary for the next to ensure we were tracking things very closely! The momentum had built through the year, and previous, so it was a case of doing the right things on a daily basis. Keeping track of the charts each Period gave us a rough idea what we’d need to do, so the last six weeks was a huge team effort for a final big push, whilst still taking responsibility ourselves of what we felt needed to be done.

ENTERPRIZE WEEKLY BULLETIN Issue 08 25.02.11

Did your journey to get the cup also help you qualify for Hong Kong? It was having so many of our team wanting to be in Hong Kong that led to the growth for the cup! The day we joined the business was when our journey began, which led to the success of 2010, so it’s the compound effect of consistency, focus and doing all those little things when no-one’s watching that you know you should be doing, Although it seemed we were creating invisible results prior to last year, it’s really about laying very strong foundations for the future. We knew through those times that if we kept on keeping on, with trust and with our blinkers on, that momentum would build. They say that you always remember your first conference with Kleeneze, but Hong Kong was your second. How did it measure up? Attending Marrakech in 2007 with the company was a completely different experience to Hong Kong. We were so new back then that we really were like rabbits in headlights! We’ve changed a lot since then, through a deeper understanding of the business and coaching, through personal development. We’ll never forget the feeling of arriving on the first conference, and our highlight in Hong Kong was seeing that same expression on our team members’ faces. The relationships and trust you build are very special, so sharing Hong Kong with three great couples in our team made the trip for us. What other benefits did you see off the back of qualifying for the cup? The biggest benefit is a feeling of belief through the team that they can follow and achieve the same within their own growing teams. It’s also increased confidence, both in the team and within ourselves. We know we can show any one of our leaders how to accomplish the same this year and beyond, and as we hear so often from Craig [White] you carry a lot of power when you totally understand and believe. This is so true of the journey we’re all on in this great business, and that has a knock-on effect for future growth too. How did you feel when your name was called out? Although we had visualised the moment a hundred times over, it was still a great shock as we knew how close it would be! The unforgettable and magical moment for both of us was being backstage with the other trophy winners, as four distributorships within the Imagine group; we were all very emotional so it was very special. Life, after all, is about those moments that take your breath away. What plans do you have for 2011? Very big ones!! The trophy was a great achievement and meant a huge amount but it’s so last year! It was wonderful to have eight of us in Hong Kong and we plan to double this for New York. With four of us already qualified, and two other distributorships in qualification, we are also working closely with others in the team to ensure they’re on the plane too! The trips are a great short-term goal and stepping stones to further success. We plan to triple our income by the end of the year, and help many of our team do the same. Moving up the sales plan by at least two places this year will give us stronger confidence in our own ability, ultimately paving the way for our team to follow.


25.02.11 Issue 08 ENTERPRIZE WEEKLY BULLETIN

POINTS)

£21

POINTS)

£21

£42

RETAIL PROFIT

£42

RETAIL PROFIT

£42

£42

RETAIL PROFIT RETAIL PROFIT

(170 BONUS POINTS)

(170 BONUS POINTS)

SALES

(170 BONUS POINTS)

SALES

£200

WEEK 4

(170 BONUS POINTS)

SALES

£200

WEEK 3

£200 SALES

WEEK 2

RETAIL PROFIT

£21

£21

RETAIL PROFIT

POINTS)

(85 BONUS

SALES

£100

WEEK 4

POINTS)

(85 BONUS

SALES

£100

WEEK 3

£200

DISTRIBUTOR 2

WEEK 1

RETAIL PROFIT

RETAIL PROFIT

(85 BONUS

(85 BONUS

SALES

£100

SALES

WEEK 2

£100

DISTRIBUTOR 1

WEEK 1

LOOK AT THESE 2 EXAMPLES OF HOW A DISTRIBUTOR CAN EARN. ONE DISTRIBUTOR IS AIMING FOR THE 10% BONUS, THE OTHER IS NOT.

For twice the work and hit your 10% Bonus Level

£800 SALES (680 BONUS POINTS)

Well done you achieved

BONUS Y/N?

= RETAIL PROFIT £168 + 10% BONUS LEVEL £51.19 = TOTAL £219.19

+

But you could have earned a 10% BONUS by retailing twice as many sales!

£84 £0 £84

For only a few hours work!

£400 SALES (340 BONUS POINTS)

Well done you achieved

BONUS Y/N?

= RETAIL PROFIT + 10% BONUS LEVEL = TOTAL

+

In order to qualify you need to reach 650 Bonus Points in any Period. The simplest way of doing this is to sell £200 worth of Kleeneze products every week for 4 weeks. That isn’t £200 of retail profit, but £200 catalogue price. This will guarantee 650 Bonus Points needed to achieve the 10% Bonus.

The 10% Bonus represents the very first target for all distributors and provides an additional cash boost, but how do you get there?

In this week’s telephone interview with Managing Director Jamie Stewart, Chris Mason-Paull explains that it is the ‘Magic of Volume Profit’ that is the real secret to success in Kleeneze. Listen to it at www.youtube.com/kleenezehq

THE MAGIC OF VOLUME PROFIT - ‘FREE MONEY’

CUT HERE TO KEEP FOR FUTURE USE




LOUISE WALMSLEY AND ANTHONY PEET

10%

QUALIFERS!

“We have just started Kleeneze and are already making money. We started with the Business Builder 200 and have gone round to our friends with the catalogues, as well as blanket dropping them. So far, we have placed two orders, which have come to just under £400. We have worked hard and now it’s paying off. If we want to earn more, we just work harder. It’s entirely up to you how much you earn. If you are new at Kleeneze stick with it because it’s worth it. And even if you have a really bad day, talk to your upline, because they are there to give you advice and guide you.” [Ed - Louise and Anthony have now qualified at 10%!]

ANDY LARGE “Andrew signed up with the Business Builder 250 kit with the 30% discount, costing him £130. He delivered all 250 catalogues in one drop and received orders of £373. With 22 orders in total, it was an average of £16.95 per order and gave him a commission of £76 – over half his original investment back. He’s also completed his first Fast Start Bonus, which Kleeneze has rewarded him for with a free box of catalogues. He now only needs to place another order of £400 in the next 18 days and he will receive his 10% bonus level and will have earned £210 plus the box of catalogues, which more than covers his original investment.” [Ed - Andy has now qualified at 13%!]

FOLLOW THE CODE How would you feel if everyone in the world could see that email you’ve just written? How about your latest status update? These are the questions you need to be asking yourself when advertising your business online – as everything you write about it, in whatever arena, is just that – advertising.

Up until now, we have all been adhering to the DSA Code of Business Conduct when it comes to advertising and marketing. However from Tuesday (1 March), everyone must now also comply with something called CAP (Code of Advertising Practice, Sales Promotion and Direct Marketing). This means, when it comes to anything you’re putting out into a public arena – even your emails and status updates – you must do the following: • Be honest, truthful and capable of being substantiated. So, if you’re going to say something, make sure you can back it up, especially when it comes to earnings.

• Do not imply you’re employing anyone, as this is a business where you work for yourself and not a boss. • Ensure you advertise a business opportunity and not a job. Please see pages 8 to 9 (points 2-5 & 9) of your Business Manual – Operations and Procedures (booklet 4) for a full run-down of what you need to take note of. However, please pay particular attention to these points: 2. No form of advertising should bring Kleeneze into disrepute. 3. Everything bearing the Kleeneze name must carry the words ‘Independent Distributor’ on it. 4. No references to imply territories are to be used, e.g. the words ‘local’, ‘established’, ‘your’, ‘area’ or ‘regular’. 5. No reference should be made to activity in any country unless Kleeneze has announced that Distributors may sponsor there. 9. You must not attempt to solicit any members of other networks that are competitors of Kleeneze.

NETWORK STARS Moving on up? Qualification for trips like the spectacular New York destination lined up for November this year, all start with one step up the Sales Plan. Congratulations to the Distributors listed for making that all-important first step. NEW GOLD DISTRIBUTORS Peter Allan Andrew and Deborah Titmuss Sheri-Lynn and Andrew Warburton Vanessa and Neil Scollen

ENTERPRIZE WEEKLY BULLETIN Issue 08 25.02.11

NEW SENIOR DISTRIBUTORS Peter and Caren Neesham


LEARN WHILE YOU EARN EVENTS COMPANY SHOWCASES AND TRAINING DAYS 5 Mar

Kleeneze LIVE! On Tour – STONELEIGH PARK, WARWICK (order on ticket code 02054 – limited availability)

16 Mar

Gold Day – Head Office, ACCRINGTON (email Lloyd.brown@kleeneze.co.uk to secure a place)

9 Apr

Kleeneze LIVE! On Tour – THE LANCASTRIAN SUITE, NEWCASTLE (order on ticket code 02089)

7 May

Kleeneze LIVE! On Tour – THE BRISTOL HOTEL, BRISTOL

4 Jun

Kleeneze LIVE! On Tour – PARK ROYAL, WARRINGTON

25 Jun

Kleeneze LIVE! On Tour – MACDONALD INCHYRA GRANGE HOTEL, FALKIRK

10 July

Kleeneze LIVE! On Tour – BLUE MOUNTAIN GOLF CLUB, BRACKNELL

23 July

Kleeneze LIVE! On Tour - RED COW MORAN HOTEL, DUBLIN

3 Sept

Kleeneze Xmas Showcase & Gala Dinner – THE NIA AND HALL 3, THE ICC, BIRMINGHAM (order tickets on code 00027. See the DSA for full information on how to book or to download the booking form)

10-16 Nov Kleeneze Destination – NEW YORK

TRAINING MEETINGS - 2011 COUNTRYWIDE 13 Mar (8/5; 21/8; 23/10) Gillian Nicholson’s Wealth Events Training - Garden Suite, Thurrock Hotel, Thurrock, ESSEX. Registration opens at 11.00am for prompt start at 11.30hrs. Finish 14.30hrs. £5 per distributor. For further information email Gillian Nicholson at wealthevents@btinternet.com. Arrive ready to learn, Leave ready to earn! Wealth of Income, Wealth of Knowledge, Wealth of Friendships. 19 Mar (19/3; 16/4; 14/5; 11/6; 16/7; 20/8; 17/9; 15/10; 19/11; 17/12) Going For Gold. At: The Globe Hotel, Tuesday Market Place, KINGS LYNN, Norfolk. PE30 1EZ (Use hotel entrance in Kings Street, opposite ‘Prezzo’). 7.30pm for 8.00pm prompt start. Business Dress only please £2.50 per person. Guests free. Everyone welcome. Contact Ann & John Coe on 01553 829241 or Ezereach 01553 888118. 27 Mar ‘The Big 1’ is here again! The East Midlands premier event is coming up soon, so book now to secure a place with top speakers – Doug Roper, Ian Crockford, Chris Hinds, Jaime de Caso and Lynn Macdonald. Knowledge is King will also be there on the day. Tickets only £8 per person for a fantastic afternoon of training with a fantastic raffle. Starts at 12 noon (Doors open 11am) Finish at 5pm. For further details contact Andy Buxton & Laura Kelly on 07830 190485. Make cheques payable to ‘The Big 1’ to 10 Cook Close, Belper, Derbyshire, DE56 0JJ. The meeting is at the Novotel, Long Eaton, NOTTINGHAM - Jct 25 M1. You cannot buy tickets on the day so don’t delay - book today - this will be a sell out event. See you there.

Chapel Lane, Stretford MANCHESTER, M32 9 AJ. 8.00pm - 10.00pm. Come and join us at our informal & friendly, open evening. Doors open at 19.30hrs for light refreshments, (free of charge). Easy to find - Just off Chester Road M60/J7 heading towards Old Trafford/Trafford Centre. £1 per Distributor, guests free. Everyone welcome. Dress code smart/casual. Contact Katrina & Ian Harvey-Winstanley on 07946 561274, katrina.kleeneze@gmail.com, EzeReach 0161 660 9867.

10 Mar (7/4, 5/5, 9/6, 7/7, 4/8, 1/9, 6/10, 3/11, 1/12) Success Showcase, the Grange Moor Hotel, St Michaels Road, Maidstone, KENT, ME16 8BS. Guest speaker, Steve Roper.7pm for 7.30pm start. £3.50 per Distributor. Guests free.

9 Mar

(6/4; 4/5; 1/6; 29/6; 27/7; 24/8; 21/9; 19/10; 16/11; 14/12) Leeds Open Evening, Holiday Inn Leeds Garforth, Wakefield Road, LEEDS, LS25 1LH. 7.30pm for 8.00pm. start. Dress code: Business Suit. Contact Stuart on 07792002402.

14 Mar (11/4; 9/5; 6/6; 4/7; 1/8; 29/8; 26/9; 24/10; 21/11) Norwich Business Opportunity Evening, Holiday Inn, Ipswich Road, NORWICH, NR4 6EP, 7.30pm for 8.00pm start. £3 per Distributor, guests free. Business dress please. Contact Stephen on 07810 126010.

9 Mar

New Business Opportunity Meeting at Dukinfield Masonic Hall, 62 Old Road, DUKINFIELD, SK16 4EN. 8pm. All welcome. As with everything in Kleeneze this is optional but this is a very special event as it’s our own team BOM away from a house meeting and a chance for you to meet the rest of our team in neutral surroundings. Bring as many prospects as possible. I plan to make this event every period so you have a local BOM to bring prospects to and if we have a good turn out I will hold an incentive for the person who brings the most prospects to the meeting. I hope you can all make this event. Contact Nick Sassanelli on 07789 222824; Ezereach 0161 660 9591 or nick@comeongeton.com

14 Mar (11/4; 9/5; 6/6; 4/7; 1/8; 29/8; 26/9; 24/10; 21/11) Business Opportunity Meeting at David Lloyd, Port Solent, PORTSMOUTH, Hants, PO6 4TP. Business dress. Everyone welcome. £2 per distributor. Guests free. 7.30pm for 8pm start. Contact Carol – 023 92 613034 or 07737 164621.

21 Mar (18/04; 16/05; 13/06; 11/7; 08/08; 05/09; 03/10; 31/10; 28/11) Titans Training and Opportunity Meeting, Cedar Court Hotel, Mayo Avenue, Off Rooley Lane, BRADFORD, BD5 8HW, 7.30pm for 8.00pm start. Everyone welcome. Business dress please. Contact Neil Young on Ezereach: 0113 350 8763, Mobile 07817 439 451. 22 Mar (four-weekly). Edinburgh Opportunity Meeting at Premier Inn Morrison Link Road, Haymarket EDINBURGH. 8.00pm until 9.00pm. Everyone welcome. £3 single, £4 joint distributor. Contact - Jim & Jane White Ezereach 0141 530 9724.

SOUTH/MIDLANDS/WALES 1 Mar

(First Tuesday of every month) Business Opportunity Meeting. St Leonards Hotel, Ringwood Road, St Leonards, RINGWOOD, Hampshire, BH24 2NP. 7.30pm for 8.00pm start, £3 per distributor, Guests Free! Business dress please. Hosts Bob Dalton and Sue Marshall on 01425 480675 or Ezereach 02380987429.

2 Mar

(30/3, 27/4, 25/5, 22/6, 20/7, 17/8, 14/9, 12/10, 9/11, 7/12) North London Open Evening and Opportunity Showcase, PLEASE NOTE, NEW VENUE! Edmonton Sports & Social Club, Church Street, LONDON, N9 9HL. A prospect focused, benefits led, presentation of the Kleeneze Business Opportunity. 7.30pm registration for prompt 8.00pm start. £3 per distributor (£5 per distributorship). Guests FREE. Dress code: Business. Everyone welcome! Hosts: Tony & Sue Peacham on 0208 521 4664 or Ezereach 0203 051 8333 or email: payitforward2004@aol.com and John Hawkes on 07767 620441 or email: jahawk1923@aol.com.

2 Mar

OPPORTUNITY MEETINGS - NORTH/SCOTLAND 2 Mar

8 Mar

9 Mar

(30/3; 27/4; 25/5 – Wednesday, every four weeks) The Bridge Inn, Altofts Lane, Whitwood, CASTLEFORD, WF10 5PZ. Motorway Junction: M62, Junction 31 Everyone welcome. 8:00 prompt start. Please note smart dress. Hosts Graham & Georgina Long. Eze 01937 858018. (second Tuesday of each month) BOM meetings at Carlisle. Border Gate Premier Inn, Carleton, CARLISLE CA4 OAD Tel: 01228 633311. 7.30pm for 8.00pm start. All distributors and prospects/guests welcome. Hosts Alistair Townsend and Malcolm Bullough and will feature a presentation of the opportunity and a guest speaker. For information, contact: Alistair Townsend 01228 528126 email: ali5kids@sky.com, Malcolm Bullough 01228 675553 e mail: malcolmbullough@hotmail.com. (four weekly) The Pirates of Plenty Manchester Open Evening, The Horrocks Room, St Matthew’s Hall,

7 Mar

(second Wednesday of every period – Blue) Mighty Oaks Opportunity Meeting. Ye Olde Bell, Barnby Moor DN22 8QS near A1, 5 minutes north of RETFORD. 7.30pm for 8.00pm start. Dress: Smart casual please. We promote Ed Ludbrook’s Coaching approach. Everyone welcome. £3 per distributorship, £1 per guest. Maria and Derrick Longwright (Ezereach 01522 718671). (4/4; 2/5; 30/5; 27/6; 25/7; 22/8; 19/9; 17/10; 14/11; 12/12) Essex Business Opportunity Meeting at the Holiday Inn, Brook Street, BRENTWOOD CM14 5NF, J28 - M25 7.30pm for 8.00pm start. Business Dress please. Everyone welcome, Hosts Richard & Vanadis. EzeReach: 01206 804 635.

8 Mar

(5/4; 3/5; 31/5; 28/6; 26/7; 23/8; 20/9; 18/10; 15/11) South West Training & Recognition Meeting. Ship Inn (next to Premier Inn), Thornbury Road, Alveston, BRISTOL, BS35 3LL. 8.00pm start. Business dress Please. Distributors £2.50 per head, guests FREE. Host: Andy Cooper, E/R: 0117 911 7561.

8 Mar

(5/4; 3/5; 31/5) Hemel Hempstead Opportunity Meeting, CHANGE OF VENUE - Ramada Hotel, Hemel Hempstead road, REDBOURN AL3 7AF. £3 per distributor, guests free. 7.30pm for 8.00pm start. Business dress please. Hosts: Rosina & Frank Pocock. Tel: 01442 256405.

9 Mar

(every other Wednesday) Swindon BOM, The Link Centre, SWINDON. SN5 7DL. Blades bar 7.45 for 8pm start, £2.50 per distributor guests free, Business dress please. Everyone welcome. Contact Steve or Debra Nell on 01793 238909 or debra@stevenell.com.

21 Mar (18/4; 16/5; 13/6; 11/7; 8/8; 5/9; 3/10; 24/10; 28/11) Business Opportunity Open Evening, Everyone Welcome, Supreme Inns, Bicker bar Roundabout, BOSTON A17/A52 junction, registration 7.30pm, £3 per person, Hosts:- Andy & Amanda Holland email: a.holland075@btinternet.com Eze-Reach number: 01553 886597. 21 Mar (18/4; 16/5; 20/6; 18/7; 19/9; 17/10; 21/11; 12/12) South East Open Evening Bracknell. Everyone welcome across the Network. Join us for an evening of fun, Opportunity Presentations & Kleeneze Stories – Huge Recognition for all groups Forest or Hospitality Suite, Bracknell Leisure Centre, Bagshot Road, BRACKNELL, Berks, RG12 9SE 7.45pm for 8.30pm start. Distributors £3 - Guests FREE Business dress please Contact Debbie Gee on 07782 345 935 or Kate Lee on 0118 9268540. 21 Mar (21/3; 18/4; 16/5; 13/6; 11/7; 8/8; 5/9; 3/10; 31/10; 28/11) Westcountry Open at Padbrook Park Hotel, Cullompton, DEVON EX15 1RU (just 5 mins from J28 on M5 sign posted). Distributors £3 per person or £4 per couple. Guests FREE. All from Red and Blue groups welcome. Prospect focused Business Opportunity Presentation, Training, Book Stall, Bids table, Testimonials, raffle and business related stands Ample parking. Accommodation, meals, coffee and bar available. Contact Sheelagh & Paul 01392 462710 (Ezereach 01803 898592) or Nigel & Lucinda 01392 874412 (Ezereach 01803 898652). 23 Mar (20/4; 18/5; 15/6; 13/7; 10/8; 7/9; 5/10; 2/11) Birmingham Open BOM. The Plough & Harrow Hotel, 135 Hagley Road, BIRMINGHAM. 7.45pm registration for an 8.00pm prompt start. Ample free parking, good reception areas & bar for team sizzles & meeting your guests. Unfortunately there is no wheelchair access to the room (upstairs). Only £3 per distributorship, guests free (bring loads & see your business grow). Hosts Gerard & Claire Tucker- Mawr (EzeReach: 0121 314 9785) and Geoff & Diane Owen (EzeReach: 0121 314 4870) www.birminghambom.co.uk. 26 Mar (23/04, 21/05, 18/06, 16/07, 13/08, 10/09, 08/10, 5/11, 3/12) NEW – Gloucester Opportunity Event, The Holiday Inn, Crest Way, BARNWOOD, GL4 3RX, 4pm to 5pm. Business Dress Only. Distributors £3 entry Guests FREE. Host Craig White. 26 Mar (26/4, 24/5, 21/6, 19/7, 16/8, 13/9, 11/10, 8/11, 6/12) Business Opportunity Open Evening, Everyone Welcome. Holiday Inn Express, Cheriton High St, FOLKESTONE, CT18 8AN Registration 7.30pm, £3 per distributor, Guests Free. Hosts:- Ian & Lorraine Balcombe, email:lorrainebalcombe@aol.com. EzeReach 01227 807928 Mobile: 07533 780414.

NORTHERN IRELAND 8 Mar

(5/4, 3/5, 31/5, 28/6) New Opportunity & Fast Start Meeting 7.45pm to 9.15pm, Templeton Hotel, 882 Antrim Road, TEMPLEPATRICK, Ballyclare, Co. Antrim N. Ireland, BT39 0AH. Hosts Harold & Minnie Fulton: Mobile: 07968 704 218. Email: home@haroldfulton.co.uk. Subscription to offset costs £5 per distributorship. Guests FREE! Do you have any Training or Opportunity meetings in your area? Let us know, at meetings@kleeneze.co.uk DEADLINE FOR WEEKLY SUBMISSIONS 4PM TUESDAY.

Issue 08 ENTERPRIZE WEEKLY BULLETIN


Kleeneze EWB 2011-08