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The energy to take you anywhere Valero Ambassador Program Volunteer Packet 2013-2014


2 / Volunteer Packet 2013-2014


CONTENTS VALERO OVERVIEW 4

Overview of the Company

VALERO AMBASSADOR PROGRAM 6 7 8 9

Valero Ambassador Program Outline Important Guidelines to Remember Steps to Take Once School Begins Suggestions/Ideas

VALERO INTERN PROGRAM - A Recruiter’s Inside Scoop 10 12 13

Valero Intern Program Qualifications Internship Descriptions Valero Key Points

RESOURCES 14 15 16 18

Common Questions Contact Information University Career Center Contacts Notes

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Overview of the Company

THE COMPANY Valero Energy Corporation, through its subsidiaries, is an international manufacturer and marketer of transportation fuels, other petrochemical products and power. Valero subsidiaries employ approximately 10,500 people, and assets include 16 petroleum refineries with a combined throughput capacity of approximately 3 million barrels per day, 10 ethanol plants with a combined

production capacity of 1.2 billion gallons per year, and a 50-megawatt wind farm. More than 7,300 outlets carry the Valero, Diamond Shamrock, Shamrock and Beacon brands in the United States and the Caribbean; Ultramar in Canada, and Texaco in the United Kingdom and Ireland. Valero is a Fortune 500 company based in San Antonio.

VISION STATEMENT Valero will be the best manufacturing and consumer-focused product provider in the global transportation fuels and petrochemical feedstocks business, generating industryleading sharholder returns in an employee-focused, socially conscious, communityminded, safe, reliable and environmentally responsible way. 4 / Volunteer Packet 2013-2014 / Overview of the Company


MAP OF OPERATIONS

VALERO FACTS Valero employees pledged $11.5 million to United Way in 2013

Valero ranked No. 9 in the Fortune 500 in 2013

1 2 3

7+ 10 10+ 11.5 16 131 137

Valero operates 33 wind turbines, producing 50 megawatts of electricity

North America’s largest independent refiner and marketer Continents Valero has refineries in: North America and Europe Million barrels of crude oil and feedstock being processed per day Seven thousand three hundred branded Valero sites Ethanol plants; Valero is one of the largest ethanol producers in U.S. Ten thousand five hundred Valero employees Million barrels of crude oil and feedstock being processed per day Refineries in the U.S., Canada and United Kingdom and Caribbean Thousand hours Valero employees donated to the community in 2012 Summer interns in 2013

Overview of the Company

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Valero Ambassador Program Outline PURPOSE

The purpose of the Valero Ambassador Program is to increase the company’s presence across college campuses. This voluntary opportunity allows former and current interns to promote the Valero Intern Program at their respective universities as well as show their commitment to the organization. There are two options to be involved with the Valero Ambassador Program: serve in the role as an Ambassador, or as a VIP.

QUALIFICATIONS • • • •

Must be a former or current intern of Valero Actively engaged in campus life or organizations Possess basic knowledge and enthusiasm of Valero and its culture Display strong communication, leadership and interpersonal skills

AMBASSADOR

VIP

BENEFITS

Every school year, the Valero University Recruiting team visits various schools across the nation. One Ambassador will be assigned to the university he or she attends, and will serve as a Valero representative, providing insight with peers on campus about the Valero internship experience. He or she will assist in the following: • Act as the liaison between the recruiting team and VIPs on campus • Inform Valero of networking opportunities • Coordinate with VIPs at assigned university Similiar to the Ambassador, the VIP(s) will represent, support and promote the Valero Intern Program at their university. However, multiple VIPs can be assigned to a university. The VIP(s) will assist in the following: • • • •

Support the Ambassador in their role Provide networking/recruiting ideas to Ambassador Attend recruiting events at school with recruiters Contact the Valero University Recruiting team directly if an Ambassador is not appointed at their school

Opportunity to expand your professional network and maintain a presence with Valero Enhance your resume and display your leadership skills Develop your communication, interpersonal and presentation skills Be eligible to win the Ambassador of the Year Award or VIP of the Year Award

• • •

6 / Volunteer Packet 2013-2014 / Valero Ambassador Program Outline


Important Guidelines to Remember

VALERO AMBASSADOR PROGRAM GUIDELINES Avoid answering questions relating to compensation. Compensation varies based on student classification and major. Compensation also may fluctuate from year to year. Due to these reasons, it is best to tell students inquiring about pay to speak with a recruiter. Please represent Valero in a positive and professional manner. While participating as a Valero Ambassador Program Volunteer, refrain from sharing inappropriate, unprofessional or negative information about the company with students. School comes first. If your participation in the Valero Ambassador Program begins to negatively impact your education or grades, inform the Valero University Recruiting team immediately. Remember, this program is voluntary, and Valero understands that your education comes first.

Do not accept any resumes or portfolios from students. All students should be directed to apply online through the company website at www.valero.com. In order for a student’s resume or application to be reviewed, he or she must apply online for a position. Do not share contact information. Refrain from handing out contact information to anyone who is not part of the Valero Ambassador Program, or a Valero employee. Do not provide a student with a Valero Recruiter’s specific email address or phone number. If a student has a question, refer he or she to the following email: University. Recruiting@valero.com. Be prepared. As a Valero Ambassador Program Volunteer, you are representing Valero and the internship experience. Be prepared to discuss your experience with others. If you are hesistant on what to say, talk to a recruiter prior to a campus event. The company wants you to do your best, and always remember to have fun.

Important Guidelines to Remember

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Steps to Take Once School Begins

STEPS TO TAKE AS AN AMBASSADOR

1

Contact the VIP(s) at your school to discuss semester goals. This is a good time to introduce who you are, and develop the team’s communication.

2

Introduce yourself to the campus career center representative. Inform the rep of who you are as well as some of your duties.

STEPS TO TAKE AS A VIP

1

If an Ambassador is not assigned to your school, make an effort to contact the VIP(s) to discuss goals. If you are the only VIP, create your own goals.

2

Introduce yourself to professors who may be interested in having a Valero Recruiter or employee speak to their class.

3

4

Introduce yourself to professors who may be interested in having a Valero Recruiter or employee speak to their class.

Contact Katharine Farmer with school dates that may work, or conflict, with upcoming recruiting events.

3

4

Introduce yourself to student organizations that may benefit from having a Valero representative speak at one of their events.

8 / Volunteer Packet 2013-2014 / Steps to Take Once School Begins

Learn of what dates a recruiter may come to your campus. Be available to help on career days if needed.


Suggestions & Ideas POSSIBLE RECRUITING EVENTS

Pick up the calendar of events at your campus career center. The career center at your university usually prepares a semester calendar of networking events and career functions. Being aware of their schedule at the beginning of school can help in coordinating events with the Valero University Recruiting team. Conduct a resume review session with a Valero Recruiter via video or conference call. Create a unique one-on-one resume review with your classmates through video or conference call. With the help of modern technology, a helpful resume overview can still be done with the help of Valero experts even if you are miles away. Coordinate an information session on the company with a class or student organization. Through the approval of the Valero Recruiting Department, invite an employee to share his or her company experience with the class. The event serves as a great way to inform others of Valero as well as meet potential candidates for the company. Coordinate a refinery or company tour. With the approval of the Valero Recruiting Department, a company tour is a great way for students to be introduced to our company and culture. A tour can allow your peers to meet various departments and become more knowledgeable of our business. Submit a request for Valero-branded supplies (pens, notepads, etc.) to distribute during a class or school event. At times, the Valero Recruiters may have extra networking supplies that can be used to promote Valero right in your classroom or at the next student event. As a Valero Ambassador Program Volunteer, you can schedule some time to visit a school event and pass out Valero pens or notepads.

Suggestions & Ideas

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Valero Intern Program Qualifications

Valero invests in the future by strategically recruiting on campuses throughout the U.S. The company seeks enthusiastic students to build our workforce. With the skills gained at your internship, hopefully, it will create the energy to take you anywhere. The Valero Intern Program provides college students with the opportunity to gain practical experience, knowledge of the company’s business operations and skills to help achieve your goals. Interns are actively involved in Valero’s training and development programs as well as community initiatives. Here are some of the benefits of being a part of the Valero Intern Program: • Work on important business projects that are used by the company • Be prepared for full-time employment upon graduation • Work with a mentor who will help in your career and personal development • Attend an annual intern symposium to meet interns, gain exposure with other departments, network with Valero executives and enjoy the local culture

INTERNSHIP POSITIONS Summer Intern Summer interns usually begin their internship in May and end in August. In this role, the intern will work 40 hours per week throughout the summer.

On-going Intern

Co-Op Intern

Co-Op interns are required to work 40 hours per week during a school semester. In this position, the co-op will remove themselves from school for a semester to complete the co-op rotation.

Usually starting in May, Ongoing interns work a year or more at Valero. During the summer, he or she will work 40 hours a week. Once classes resume, the intern will work 20 to 25 hours per week.

10 / Volunteer Packet 2013-2014 / Valero Intern Program Qualifications


INTERNSHIP REQUIREMENTS Engineering interns must meet the following qualifications: • Major in chemical, mechanical, environmental or electrical engineering • Maintain a minimum of 3.0 GPA • Attend a four-year accredited university, or graduate school • Complete at least 60 hours of college credit • Have the ability to work a 40-hour week during the summer, including some nights and overtime as necessary during peak times Accounting interns must meet the following qualifications: • Major in accounting or finance • Maintain a minimum of 3.0 GPA • Attend a four-year accredited university, or graduate school • Complete at least 60 hours of college credit Business interns must meet the following qualifications: • Major in Business, Marketing, Communications or in other various businessrelated degrees • Maintain a minimum of 3.0 GPA • Attend a four-year accredited university, or graduate school • Complete at least 60 hours of college credit Information Services interns must meet the following qualifications: • Major in Computer Science, Computer Engineering, Computer Information Systems or Management Information Systems • Maintain a minimum of 3.0 GPA • Attend a four-year accredited university, or graduate school • Complete at least 60 hours of college credit

Valero Intern Program Qualifications

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Internship Descriptions INTERNSHIP OVERVIEW

Engineering interns Engineering interns have the opportunity to work at one of Valero’s refineries/ethanol plants, or at the Headquarters location. As an intern at a refinery location, projects may include providing daily engineering support to all process units, catalyst loading, mechanical seal upgrades and salt filter designs. As a Corporate intern, the duties can range from creating Unit Health Monitoring Key Performance Indicator Reports to tracking process safety and optimization within an ALKY unit. Accounting interns Accounting interns participate in the Accounting Intern Rotation Program in order to gain various skills, learn the core business and receive an in-depth knowledge of multiple accounting areas at Valero. Some of the tasks an intern in this area may do are compile monthly forecasts and earnings reports, process invoices and assist with the company budget. The areas an intern will rotate in are: • • •

Inventory Accounting Budgeting and Forecasting Securities and Exchange Commission Reporting

• • • •

Bulked Finished Product Secondary Cost Accounting Refinery Accounting Tax

Business interns There are various opportunities for business interns at Valero. Some of the tasks may include writing/editing newsletters, organizing employee events, communicating with various departments, providing customers with resolutions to billing issues and gaining knowledge of the supply chain to the company. Internships might be available in the following departments: • Customer Support Services • Wholesale Economics and • Business Development Operations • Commercial Analysis • Wholesale Brands • Human Resources • Wholesale Business Analytics and • Trading Reporting

12 / Volunteer Packet 2013-2014 / Internship Descriptions


Information Services interns Information Services interns work on a variety of projects in which are essential to Valero. In this area, interns may be responsible of ensuring the technological processes and applications of the company are secure, efficient and reliable. A project can include coding in Advanced Business Application Programming for SAP as well as web service intergration. Internships are available in the following departments: • • • • •

Enterprise Architecture Application and Web Development Change Management Infrastructure Engineering Production Operations

Note: All intern projects mentioned may change depending on what internship you are selected for.

Valero Key Points

HELPFUL POINTS WHEN TALKING ABOUT VALERO

In a company with 10,500 employees, 16 refinery locations and 10 ethanol plants, it may be difficult to narrow down what exactly to focus on when representing Valero at a campus event. As a leading manufacturer and marketer of transportation fuels, other petrochemical products and power, Valero is committed to following a set of guiding principles called Commitment to Excellence, to achieve excellence in its business, industry and relationships with employees and communities. These principles are what help make Valero to be the company it is today. Commitment to Safety The safety of our employees, operations and communities is our highest priority. Commitment to Our Stakeholders We are committed to delivering long-term value to all stakeholders - our employees, investors, customers and suppliers - by pursuing profitable, value-enhancing strategies with a focus on world-class operations. Commitment to Our Employees Our employees are our No. 1 asset. We are committed to providing a challenging, enjoyable and rewarding work environment, which fosters respect, dedication, integrity, open communication, customer service, generosity and opportunity for individual professional growth and development. Commitment to Our Environment We are committed to producing environmentally clean products, while striving to improve and enhance the environmental quality of our operations within our local communities. Commitment to Our Communities We are committed to taking a leadership role in the communities where we live and work by providing company support and encouraging employee involvement.

Valero Key Points

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Common Questions FREQUENTLY ASKED QUESTIONS When should I wear my Ambassador Program name badge and T-shirt? You should wear your Ambassador Program name badge at any Valero event. As for your T-shirt, it can be worn for information sessions, informal recruiting events and around campus. What should I bring to a career fair? Valero is looking for enthusiasm, positive attitude, energy and your very own experiences. No other items are needed. You may want to wear comfortable shoes depending on how long you are at the fair. What if I lose my Ambassador Program name badge and/or T-shirt? Contact the Valero University Recruiting team at University.Recruiting@valero. com. What if I am no longer able to participate in the program? While the recruiting team values your participation, please remember the program is voluntary. You are free to discontinue participation at any time. Please inform the Valero Recruiters directly if you are not able to continue participating. As an Ambassador, I am not ‘connecting’ well with the VIP(s). What should I do? Notify the Valero University Recruiting team in order to create an alternative communication strategy. The Valero Recruiters should be contacted if this occurs with the VIP(s) as well. Will I be able to visit the other companies if I am asked to attend a career fair with Valero? Absolutely. Valero understands the career fair is an opportunity to network and learn about other companies.

Can I wear jeans during a Valero networking/recruiting event? You may wear jeans or khaki pants with your ambassador T-shirt at informal networking events. For formal events, please wear appropriate business attire. What should I do if I am given a resume on campus or at a career fair? Politely inform the person you are unable to accept any resumes. Direct the student to apply online at www.valero. com/careers/. If he or she has specific questions, the student can contact the Valero University Recruiting team. What are some sensitive topics I should defer to University Recruiting? Please do not discuss any topics regarding intern hourly pay or benefits. Notify the student to contact the Valero University Recruiting team at University.Recruiting@ valero.com. How do I communicate my ideas for an event that I’d like to have on campus? Send any ideas to your campus Ambassador. If there is no Ambassador assigned to your school, send your ideas to Katharine.Farmer@valero.com. How am I notified about events? How do I stay in contact with everyone? The Valero Ambassador at your school will inform you of upcoming events through email or phone. If you are having difficulty getting in touch with your Ambassador, feel free to reach out to the Valero University Recruiting team at University. Recruiting@valero.com.

14 / Volunteer Packet 2013-2014 / Common Questions


Contact Information The following information should be used by the Ambassadors and VIP(s) to communicate with each other. Ambassadors will use the VIP(s)’ contact information to inform them of any upcoming events Valero will be attending at their campus. The VIP(s) will use the contact information to provide the Ambassador with any ideas or suggestions to pass on to the Valero University Recruiting team.

Please refrain from sharing any contact information with individuals who are not a part of the Valero Ambassador Program. If you are a VIP, and there is no Ambassador assigned to your school, please contact Katharine Farmer at Katharine.Farmer@ valero.com or (210) 345-3595. Direct all applicants to apply at www.valero.com/ careers/.

VALERO UNIVERSITY RECRUITING CONTACTS Katharine Farmer HR Recruiter, (210) 345-3595, Katharine.Farmer@valero.com Sandra Aguirre HR Recruiter, (210) 345-3367, Sandra.Aguirre@valero.com Lindsey Pugh HR Analyst, (210) 345-3554, Lindsey.Pugh@valero.com Valero University Recruiting University.Recruiting@valero.com

AMBASSADOR AND VIP(S) CONTACTS Ambassador Name: Phone: ( ) VIP Name: Phone: ( ) VIP Name: Phone: ( )

-

Email: Email: Email:

Contact Information

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University Career Center Contacts

YOUR CAMPUS CONTACTS Brigham Young University Recruiting Services Dottie Jensen 2410 Wilkerson Student Center (WCS) Provo, UT 84602 (801) 422-4961 dottie_jensen@byu.edu Iowa State University Internship Coordinator Joely Sweson 308 Marston Hall Ames, IA 50011 (515) 294-9536 jswenson@IAstate.edu Lamar University Internship Coordinator Katrina Brent 4400 S. MLK Jr. Pkway Beaumont, TX 77705 (409) 880-8871 Katrina.brent@lamar.edu Lousiana Tech University Career Services Jan Grigsby Keeny Hall 337 Ruston, LA 71272 (318) 257-4336 jgrigsby@latech.edu

Mississippi State University Career Center Landon Summers - Engineering lsummers@career.msstate.edu Charlie Wilder - Business cwilder@career.msstate.edu 300 Montgomery Hall Mississippi State, MS 39762 (662) 325-3344 Oklahoma State University Career Services Senior Coordinator Jeff Grizzle 360 Student Union Stillwater, OK 74078 (405) 744-9721 jeff.grizzle@okstate.edu Prairie View A&M University Scheduling Clerk Shadia Washington Evans Hall 2nd Floor Rm 217, P.O. Box 519 Prairie View, TX 77446 (936) 261-3576 sfwashington@pvamu.edu Schreiner University Director of Career Services Cristina Martinez 2100 Memorial Blvd Kerrville, TX 78028-5697 (830) 792-7281 cimartinez@schreiner.edu

16 / Volunteer Packet 2013-2014 / University Career Center Contacts


St. Mary’s University Assistant Director, Employer Relations Lauren Sandoval One Camino Santa Maria San Antonio, TX 78228 (210) 436-3102 lsandoval12@stmarytx.edu

University of Nebraska, Lincoln Career Services Dr. Kelly Smith 230 Nebraska Union Lincoln, NE 68588-0451 (402) 472-3145 careerservices@unl.edu

Texas A&M University Senior Office Associate Career Center Dana Alexander 1233 TAMU College Station, TX 77843-1233 (979) 845-5139 danaa@tamu.edu

University of Oklahoma Associate Director, Employer Relations Robin Huston 900 Asp Ave., Room 323 Norman, OK 73019 (405) 325-1974 rhuston@ou.edu

Texas A&M University, Kingsville Career Services Christian Ferris 825 N. University Blvd. Kingsville, TX 78363 (361) 593-2131 Christian.Ferris@TAMUK.edu

University of Tennessee, Knoxville Career Services N/A 100 Dunford Hall Knoxville, TN 37996 (865) 974-5435 career@utk.edu

Texas Tech University School of Engineering Mackenzie Broughton Office of the Dean of Engineering 43103 Lubbock, TX 79409-3103 (806) 834-2845 mackenzie.broughton@ttu.edu

University of the Incarnate Word Coordinator of Career Services Clarissa Tejeda 4301 Broadway, Enrollment Ctr Ste. 210 San Antonio, TX 78209 (210) 829-3931 careers@uiwtx.edu

Trinity University Career Services Twyla Hough One Trinity Place Box 78 San Antonio, TX 78212 (210) 999-8321 Twyla.Hough@trinity.edu

University of Texas at Austin Engineering Career Assistance Center Denise Mendoza 301 E. Dean Keeton St., Stop C2102 Austin, TX 78712-1178 (512) 471-1915 hireutengineers@engr.utexas.edu

University of Arizona Student Union Memorial Center Susan Miller-Pinhey 1303 E. University Blvd, Ste. 411 Tucson, AZ 85721 (520) 621-1408 SLMiller@email.arizona.edu

University of Texas at San Antonio Career Center Maureen Wilson Main Campus UC 2.02.04 San Antonio, TX 78249 (210) 458-4589 CareerServices@utsa.edu

University of Houston Engineering Department Demetria Sampson 302 Engineering Bldg. 1 Houston, TX 77204 (713) 743-4550 dsampson@central.uh.edu

University Career Center Contacts

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Notes

18 / Volunteer Packet 2013-2014 / Notes


Notes

Notes

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