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CINDE

Costa Rican Investment Promotion Agency 

Private, non-profit, nonpolitical organization, founded in 1982. Declared of public interest by the Costa Rican government in 1984. Active promotion of foreign investment, local support, and post-establishment services. Medical Devices, Advanced Manufacturing and Services are the sectors CINDE focuses on.

INVESTING IN COSTA RICA / CINDE


Costa Rica’s value proposition: 

Proven Track Record.

Strategic Location.

Excellent Business Climate.

Quality Infrastructure.

Qualified Work Force.

Quality of Life.

INVESTING IN COSTA RICA


Let’s talk about success stories

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


In the last 10 years our country has seen consistent growth in its foreign direct investment...

Total FDI inflows have grown an average 22.3% every year since 2000 Source: BCCR

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Costa Rica has also experienced a consistent growth in its exports...

Source: Ministry of Foreign Trade, PROCOMER, BCCR, *estimated by CINDE

Exports growing at an average annual rate of 10 % INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Contact Centers

Back Office

ACE Aegis Communications Alienware (Dell) Amadeus Amazon Ba Continuum First Data Fujitsu Hewlett Packard (ITO) ICT Group Language Line Micraconsulting Omnex Pacific Interpreters Qualfon SP Data Stream Internnational SYKES Tech Data Teletech United Collection Bureau UPS Supply Chain Van Ru

Acces Personnel Amba Research APL Arcus BPO International Dakota Imaging Equifax Experian Marketing Services Hewlett Packard (BPO) IBM Ligtorm LL Bean Pacific West Project Resources Group CR Seton Centra Sistemas Galileo Trax Technologies Western Union


Shared Centers

Advertising and Marketing

Astra Zeneca SS Baxter Americas British American Tobacco Chiquita Brands Citi Business Services DHL Dole SS Hellman Logistic Intel SS Oracle Proter & Gamble GBS Lyon Resources

Aniden Interactive avVenta Digital Arbor Schematic (WPP) The Hangar Interactive (Critical Mass) Vias Luna Group

Shared Centers

Engineering Design

Agilis Engineering Aling Technologies Emerson Architecture and Cosntruction

Avionyx Fiserv Global Insurance Technologies JD Soft Lux Red Consulting Pangenesis Ridge Run Round Box Media Simple Software Solutions Slim Soft Via Informatios Tools

Design Scape Gensler Hollad Roofing Rehkemper and Sons


Telecomunications

Electronic Components

Smiths Interconnect L3 Comunications Multimix MicroTechnology Panduit Suttle

Astrolab Bourns/ Trimpot C&K Coactive Pharos Merlin VMS Marysol Technologies Controles de Corriente Magn茅ticos Toroid Hitr贸nicos Samtec RDF Sensors Group

Electric Assemblies

Phelps Dodge Schneider Havells Sylvania Bticino Eaton

Engineering and Software Semiconductors

Intel Triquint

Altanova Emerson Twin Engines


Constract Manufacturers

Metalwork

Camtronics IrazĂş Electronics Micro Technologies Tico Electronics

Oberg Industries Olympic Machining Prolex Daniels Manufacturera Penn United Weststar

Consumer Electronics

Conair/ Babyliss Vitec/ CPP Panasonic Saco International Engineering and PCB Repair

Teradyne KES System Microcell

Automotive

Bridgestone CML Continental AG Deshler Automotive Products Firestone Industrial Products Hutchings Automotive Products Seton


Medical Device Companies

Suppliers

Allergan Amoena Arthcare Baxter Healthcare Boston Scientific De Royal Hospira Hologic Horizons Intl. Koros USA St. Jude Medical

Advanced Thermoforming International Precision Molds MedConx Point Tech-A Veridiam Co. Precision Wire Components PPC Ind. Specialty Coating Systems Sterilization

BeamOne Dental Laboratory

Medicall Device Contract Manufacturers

Atek Medical MedTech Precision Concepts

Smith Sterling


Costa Rica is your platform to the world

Central Standard Time Zone. 2-3 days delivery time by major express services. Daily world-wide air cargo through 14 daily flights. Over 24 world cargo shipping lines with regular departures on Pacific Ocean and Caribbean Sea.

INVESTING IN COSTA RICA / STRATEGIC LOCATION


Your company will have exceptional access to the world’s greatest markets

Investment Promotion and Protection Agreements with 15 countries INVESTING IN COSTA RICA / STRATEGIC LOCATION


Real GDP growth is a sign of a healthy economy

Source: BCCR * Estimated

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


We have a strong and world renowned tradition of peace and stability 

Army abolished in 1948. Among the highest ranked in Political Stability and Absence of Violence index in Latin America (World Bank, 2008).

More than 100 years of democracy.

Presidential system.

3 independent powers.

4 year-term with reelection.

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE

FOTO: GLORIA CALDERÓN


Our democracy is recognized by international indicators

FOTO: GLORIA CALDERÓN

Source: Democracy Index 2008. The Economist

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


Foreigners have equal rights and obligations 

Foreigners have no limits of property handling and they can conduct business activities freely.

 Free capital movement, no foreign exchange controls.

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


Intellectual Property Protection IPR protection is guaranteed by the National Constitution. It is a priority for the Costa Rican Government. Costa Rica

has achieved international

standards for IPR protections –WTO & bilateral FTAs.

CAFTA contains a chapter on Intellectual Property Rights that further regulates and enhances current IPR legislation.

Protection of:

 Patents  Trade Marks  Geographical Indications  Encrypted Program-Carrying  Industrial Designs  Copyrights

Satellite Signals

Soon to be the first Latin American country to develop the “Intellectual Property

Administration System” to speed up the registration process of trade marks and patents.

Enforcement of IPR: civil, administrative and criminal proceedings.


Paying taxes in Costa Rica

Source: World Bank’s local consultants and law firms. Doing Business Report 2008.

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


The country’s free trade zone regime provides tax incentives

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


With certain requirements...

* Investments need to be of a certain size for a stand-alone parks.

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


Costa Rica currently has several industrial parks and business centers located in the Greater Metropolitan Area

Distance to San JosĂŠ International Airport (SJO) is specified for each park.

INVESTING IN COSTA RICA / EXCELLENT BUSINESS CLIMATE


Our people make the difference 

Population as of July 2008: - 4.53 million - 34.2% of population is 15 to 35 years old - Annual population growth: 2.0% - GDP / Capita: $5,821 (2007)

Labor force 2008: 2.05 million - Unemployment, 2008*: 6.0% - Underemployment, 2008*: 7.8%

- Annual labor pool growth: 2.7% Source: National Institute of Statistics and Census. * Year-end estimates

Universal Health Care and Education System - Pillars for the national stability - 6% of the GDP is allocated to education

INVESTING IN COSTA RICA / QUALIFIED WORKFORCE


We started in 1870 making education free and mandatory… 

Academic Schools: - Computer labs in 18% of the public elementary schools and 82% of public high schools. - English teaching in 38% of public schools and almost all of private schools.

Technical Education: - Technical High Schools: 95 - National Training Institute (INA).

Universities: - Total of 60: 5 public, 55 private. - Costa Rica Institute of Technology. - University of Costa Rica - National Technical University. - INCAE (Harvard University).

INVESTING IN COSTA RICA / QUALIFIED WORKFORCE


…and today we see the results: Type of service

Number of institutions

Preschools

2,731

Elementary Schools

4,039

High Schools Special Education Institutions Universities TOTAL

Source: Ministry of Education, CONARE, CONESUP, 2008.

INVESTING IN COSTA RICA / QUALIFIED WORKFORCE

792 1,813 60 9,435


Our educational system is ranked 32nd, the highest in Latin America...

Source: World Economic Forum. The Global Competitiveness Report 2008 - 2009

INVESTING IN COSTA RICA / QUALIFIED WORKFORCE


...this strengthens the high value our labor force already has

Average growth rate: 4.1 % Source: CONARE and Universities Registry Departments

Source: World Economic Forum. The Global Competitiveness Report 2008 - 2009

INVESTING IN COSTA RICA / QUALIFIED WORKFORCE


Now we are taking actions to speak to the world... Costa Rica Multilingual: a comprehensive effort to

develop language capabilities in the country’s labor market.

2017:

100% of high school graduates B1 to C1.

2012:

Goals

40,000 people at B1 to C1 level.

2009:

25,000 people at B1 to C1 level. * Common European Framework.

INVESTING IN COSTA RICA / QUALIFIED WORKFORCE


Stable environment employer-employees: “Asociación Solidarista”

Employer-sponsored workers’ association. All employees are welcome to participate voluntarily. It operates as a credit union, providing multiple benefits to the employees.

The employer contributes a portion of the severance provisions, and the employees contribute personal savings.

“Solidarista” organizations are not sector-wide bargaining instances, as American unions.

There are some similarities with a 401(k) retirement plan, without the stock options.


Costa Rica offers a solid utilities infrastructure... 

Electricity - 92% of electricity is generated from renewable sources (hydroelectric, geothermal and wind) - Competitive electricity rates (US$ / KWh) High Season Peak Period

0.06 – 0.12

Valley Period

0.03 – 0.05

Source: World Economic Forum. The Global Competitiveness Report 2008 - 2009

INVESTING IN COSTA RICA / QUALITY INFRASTRUCTURE


Costa Rica offers a solid utilities infrastructure... ď Ž

Telecommunications: - Redundant fiber optic submarine cables (Maya & Arcos; Pacific Global Crossing) - Satellite and terrestrial microwave network in place to meet demand in fixed, mobile and Internet services. - New multinational players are expected to enter the market in 2009, providing private networks, Internet and mobile phone services

ď Ž

Abundant water supply.

INVESTING IN COSTA RICA / QUALITY INFRASTRUCTURE


...and an advanced communications potential Project Frontera a Frontera (country-wide optic fiber network) International Connection (STM1 for submarine cables: 12 for Global Crossing & 9 for ARCOS/MAYA) International VoIP Multiservice access nodes and touristic solutions WiMax (125 access points) Metro Ethernet Network (More than 3,836 accessess) GDM/GPRS/EDGE (600 new cells) New generation advanced mobile services NAM multiservice access nodes Source: ICE & RACSA

INVESTING IN COSTA RICA / QUALITY INFRASTRUCTURE


Energy projects assure availability for continued industrial growth PROJECT CAPACITY (MW) 2010-2015 Garabito Thermal Project Pirrís Hydroelectric Project Pailas Geothermal Project Reventazón Hydroelectric Project Diquís Hydroelectric Project Pacuare Hydroelectric Project Savegre Hydroelectric Project Private Co-generation Projects Additional capacity Total country capacity

2016-2020

200 128 35 300 622 158 200 250 913 3,013

980 3,993

Sources: ICE, ACOPE INVESTING IN COSTA RICA / QUALITY INFRASTRUCTURE


The SIEPAC project (Central American Electrical Interconnection System)

INVESTING IN COSTA RICA / QUALITY INFRASTRUCTURE


Public infrastructure concessions move in a positive direction

Source: Ministry of Public Infrastructure and Transportation National Council for Public Concessions

INVESTING IN COSTA RICA / QUALITY INFRASTRUCTURE


n José ranks fourth among the cities Latin America with the best ality of life

The country’s capital maintains a leadership over its competitors, such as China, Brazil, Mexico and India.

Source: The Economist Intelligence Unit, 2008

INVESTING IN COSTA RICA / QUALITY OF LIFE


Great Potential 

“Central American Country of the Future” 2007-2008, FDI Magazine

2nd Most Globalized country in Latin America The Globalization Index 2007, A.T. Kearney and Foreign Policy

1st High-Tech exporter of Latin America World Development Indicators 2008, World Bank

4th High-Tech exporter of the world World Development Indicators 2008, World Bank

INVESTING IN COSTA RICA / QUALITY OF LIFE


Contact Us CINDE Costa Rica

CINDE New York

Toll free number from US: 1-866-577-4783 invest@cinde.org Ph: (506) 2201-2800 Fax: (506) 2201-2867 cindeny@cinde.org Ph: (212) 997-9662 Fax: (212) 997-9839

www.cinde.org

INVESTING IN COSTA RICA / CINDE / CONTACT


Let’s talk about success stories INTEL SS Start up operations: 2005 Service provided: HR, Finance and Procurement Shared Services Employees: 700 Languages: Spanish, English, and Portuguese.

INVESTING IN COSTA RICA / PROVEN TRACK RECORD

INTEL Manufacturing Start up operations: 1998 Products exported: Microprocessors and Chipsets Employees: 3,200 Exports Destination: Worldwide Industrial Building: 76,004 m2 / 818,100 ft2


Let’s talk about success stories SYKES Start up operations: 1995 Service provided: Customer service and technical support Employees: 2,500 Languages: English, German, Italian, Portuguese, and French

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories AVVENTA Start up operations: 2005 Service provided: Outsourcing operations for multimedia, web design and animation Employees: 450

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories VITEC Start up operations: 1986 Products exported: Tripods and Center Ball Head Employees: 120 Exports Destination : United States, Germany and England Industrial Building: 3,678 m2 / 39,589 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories TRIMPOT Start up operations: 1979 Products exported: Electronic & Electrical Components for Industrial, Automotive and Medical use Employees: 955 Exports Destination: United States, Europe and Asia Industrial Building: 14,610 m2 / 157,260 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories FUJITSU Start up operations: 2006 Service provided: Contact center Employees: 250 Languages: English and Spanish

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories BAXTER AMERICAS Start up operations: 2005 Service provided: Centralized Finance and Accounting for North America Employees: 125 Languages: English

BAXTER Start up operations: 1987 Product exported: IV Sets, Feeding Sets & Accessories Employees: 1,162 Exports destination: United States Industrial Building: 16,435 m2 / 176,904 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories P&G Start up operations: 1999 (GBS) / 2008 (BTC) Employees: 1,350 Service provided: Finance and Accounting, Shared Services and Business Transformation Center Languages: English, Portuguese, and Spanish

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories HP Start up operations: 2003 Employees: 6,500 Service provided: Finance and Accounting, Technical Support Languages: English, Portuguese, and Spanish

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories Continental AG Start up operations: 2008 Employees: 77 (550 to 2011) Products exported: Electronic Components for the Automotive Industry Exports Destination: United States and Europe Industrial Building: 17,000 m2 / 182,986 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories Boston Scientific Start up operations: 2004 Employees: 1,500 Products exported: Endoscopy devices (biopsy forceps and snares) Exports destination : United States Industrial Building: 9,700 m2 / 104,409 ft2 New Plant: 26,022 m2 / 280,098 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories WESTERN UNION Start up operations: 1998 Employees: 1,200 Service provided: Finance and Accounting Shared Services, global telecommunications networking, software development, contact center and service support. Languages: English, Spanish, German, French, Portuguese, Italian, Mandarin and Cantonese

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories HOLOGIC Start up operations: 2004 Products exported: Diagnostic devices for women´s healthcare Exports destination : United States Employees: 430 Industrial Building: 13,479 m2 / 145,086 ft2 (new plant)

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories HOSPIRA Start up operations: 1999 Products exported: IV Sets, Components & Accessories Exports destination: United States, Dominican Republic & Europe Employees: 2,400 Industrial Building: 46,781 m2 / 503,546 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories

IBM Start up operations: 2003 Employees: 700 Service provided: BPO, Human Resources Languages: English, Spanish, French and Portuguese

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories

ARTHROCARE Start up operations: 2002 Products exported: Minimally invasive electro surgical systems (wands) Exports destination : United States Employees: 546 Industrial Building: 4,036 m2 / 43,443 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories

EMERSON Start up operations: 2008 Employees: 30 Products exported: Design and Engineering Services Exports Destination: Worldwide Industrial Building: 1,051 m2 / 11,312 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Let’s talk about success stories ALLERGAN Start up operations: 1999 Employees: 439 Product exported: Breast implants and obesity control devices Exports destination: United States, Europe, Asia Pacific and Australia Industrial Building: 13,200 m2 / 142,083 ft2

INVESTING IN COSTA RICA / PROVEN TRACK RECORD


Country official