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ISSUE 70 - FEB/MAR 2016

INSIDE THIS ISSUE n Showers and Enclosures n Commercial Heating n Energy Efficient Products n RHI Reaction n Project Case Studies

Altecnic Ltd - Caleffi group For further details go to: or email: Chris Reilly, Country Manager NI & RoI +44 (0) 1785 218 208 or +44 (0) 7825 393605 email:



Issue 70 - Feb/March 2016

News & Views




NSAI certification success for

Geberit’s Dublin Academy

Sanbra Fyffe


MD Ireland appoints new Area

Training course dates at


Industry reaction to shock

closure of RHI closure


Introducing Plumbmaster


Dowds Group creates 46


SafeGas expands with


€70m investment creates

from Haldane Fisher

new highly skilled jobs

with new showroom

new jobs at Grant




OFTEC opens first solid fuel

training centre


Mark of quality from Heat


Experienced team at




Meet Altecnic’s new recruit

in Ireland


Geberit award presentation to Harvey Group

Ambitious plans by firmus energy brings installer



Sales Representative for Ireland

Plumb power heat Light

Feature highlights

28-38 Showers and enclosures Case study – C&F Quadrant 45 49 Case study – Warmflow Case study – Dublin Airport 53 profile – St Clare’s 60-64 Project Abbey PS, Newry 68-79 Energy efficient products THE TEAM: Managing Director Karen McAvoy Publication Director Jacqui Fairley | RoI Consultant Mairead Hendry Managing Editor Print & Digital Adam Hassin Editorial Diane Day | Editorial Denise Maguire Head Designer Julie Anne Guiney | Design & Digital Jo Wilson Accounts Michelle Owens | Business Support Gemma Sheppard Photography Gordon McAvoy | Printed by W&G Baird

Sean McBride fights 90-91 OFTEC’s for oil sector




CONTACT US: The Forge, 13b Lisburn Road, Moira BT67 0JR T: Moira: 028 9261 2990 T: Dublin: 01 696 8319 E:

Follow us on: plumbing & heating magazine @plumbingmag

Plumbing & Heating Magazine is published on a bi-monthly basis and distributed throughout Northern Ireland and the Republic of Ireland on a controlled circulation.




Cork heating control firm expands

Training dates announced for Dublin Training Academy Geberit, the leading manufacturer of piping systems and sanitary solutions for commercial and domestic premises, is looking forward to welcoming a record number of installers to its purpose-built Training Academy in Dublin in 2016. With products that are renowned for being simple to install, Geberit offers a variety of free training modules throughout the year, giving its customers the Know-How they need to fit and maintain them. Each training module, whether focusing on sanitary systems including Geberit Duofix and Geberit AquaClean, or piping solutions such as Geberit Mapress, gives installers the opportunity to get hands-on with the product at the company’s state-of-the-art facilties. Training dates at the Dublin Training Academy for 2016 are: Sanitary solutions Piping systems 24 March 10 February 12 May 9 March 15 September 12 October 24 November 16 November. All Geberit training modules are free to attend, with refreshments and lunch provided. For more details see or call 0800 077 8365.

Louth Co Co seeks partners for energy efficiency project Louth County Council is calling on local community groups, sports facilities, private businesses and public sector organisations with proposals for energy efficiency upgrade projects to contact it, with a view to partnering on a funding application to the Sustainable Energy Authority of Ireland. Around €20million in funding will be available under the SEAI’s 2016 Better Energy Communities scheme, which is due to open shortly. Funding of close to €1million was secured for the “Louth Smart Energy” project under the 2015 scheme. Interested organisations can visit Communities/ for further information or contact Barry Woods, Executive Engineer, Louth County Council, on 042 932 4247.


Cork firm, Accuflow, is planning to invest €1million in the manufacturing of new smart home heating controls which will save consumers an average of €300 a year. The move will also increase the company’s workforce from 10 to 40 people. According to the firm, the new product, called Smartzone, will allow consumers to manage their heating upstairs and downstairs independently. Hot water will be controlled at the touch of a button from any smartphone, tablet or PC. According to Accuflow founder Justin Mc Inerney: “Up until now smart home technology was limited to a very niche audience, mostly trade – but at Accuflow, we want to transform the home heating and water market by making it easy and affordable for everyone to see this incredible connectivity technology at work.” T: (RoI) 021 4966 248 or (NI) 0353 21 4966 248 E: W: Accuflow Founder and CEO Justin McInerney and Managing Director for Ireland, Ken O’Shea.

Surge in illegal gas work prosecutions The Commission for Energy Regulation (CER) has reported a significant jump in the number of successful prosecutions against unregistered and illegally operating gas installers during 2015. The CER prosecutes individuals or companies for illegally undertaking gas works while not registered or falsely portraying themselves as registered when they are not. It is illegal to carry out work on gas within a home unless registered with Registered Gas Installers of Ireland (RGII), which oversees the work of Registered Gas Installers (RGIs) with respect to safety on behalf of the CER. In total, the CER received 53 reports of potential illegal domestic gas works taking place in Irish homes in 2015. The CER initiated criminal proceedings against these reports and secured 15 prosecutions against individuals or companies. Illegal activity can be reported anonymously visit or call 1850 454 454.


Renewable Heat Incentive

Industry calls for a long-term plan after RHI closure Shock announcement brings incentive scheme brought to an early close and puts jobs on the line…


alls have been made for the Government in Northern Ireland to work closely with the renewables sector to create a sustainable, long-term plan for the industry following the decision to close the highly successful Renewable Heat Incentive Scheme a month early. With increasing uncertainty over the longterm future of the industry, many businesses have already said they will, at the very least, have to cut jobs or in some circumstances close completely. The only sliver of silver lining is that the sector may be able to use the positive engagement created by the shock decision to ‘plan ahead’ and ‘box clever’ to make the most of the limited opportunities available. But that will be difficult, given the lack of any clear strategic plan by the Government. Lisburn-based manufacturer, Warmflow Engineering, said that, despite the setback, the company remained committed to the renewables sector. Richard Thompson, Technical Sales Representative, said, “Over the past number of years Warmflow has invested heavily in developing class-leading biomass boilers and ground-source heat pumps in anticipation of providing the market with a new generation of locally manufactured products. “During the short time that the domestic RHI was active, Warmflow products received strong support from the renewables sector, with gaining momentum. The announcement of the suspension to the RHI has been hugely disappointing to Warmflow and its customers. “Despite this setback we will continue to


support home-owners and installers who still wish to purchase our class-leading renewables products with or without the Government grant support.” Ryan Turkington, Managing Director of the Cookstown-based engineering company, Turco, said that renewables work made up 20% of his business but we would now have to focus on fossil fuels again. “We employ 35 people and we’ll probably have to lose seven or eight staff,” he said. “We’re a small business and that is very tough. We have cancelled jobs because customers won’t go ahead without the incentive. We’ve been making oil boilers for 30 years, so once again we’ll find ourselves flying the flag for fossil fuels. The RHI scheme encouraged the renewables sector and now it’s gone.” Peter Lonton, Business Development Manager at Waringstown installation company, Green Energy Technology, said it had to turn away about £1.5million worth of work due to the announcement. “We just couldn’t guarantee that we could meet the new deadline so we had to give back deposits or simply turn the work away,” he explained. “We work closely with Austrian manufacturer, Hargassner, with a boiler manufactured specifically for a particular project and thankfully they pulled out all the stops to get the work we had booked in completed in time. “But by one minute past midnight on February 29 we lost 60% of our business. It’s a massive blow but we haven’t been hit as hard as most. I know of at least four

companies who are simply shutting the doors as they can’t see how they will survive.” He added, “Around 95% of our customers come through our door because they want to save money and the RHI was a huge part of this. I hope the Government learns from this situation, which was poorly managed. “We can cope with low levels of grant funding or support but what we can’t deal with is the lack of clarity from Government and the uncertainty they have created. We monitor the performance of every one of our boilers and are in regular contact with customers but we fear that, as other companies close, the required maintenance of systems will be overlooked and we will be back to a situation where renewables are getting bad publicity. We are desperate for a long term strategy.”

FUTURE That lack of clarity has been highlighted by Michael Doran, Managing Director, Action Renewables, who said that it remains “unclear what the future policy is for renewable energy in Northern Ireland”. His colleague Mark Compston, Senior Project Manager for Action Renewables, echoed concerns about this uncertainty but said that the industry would continue to lobby the Government. “The oil and gas industry in Northern Ireland receives Government support and we want to see a level playing field with the renewables sector, particularly as there is now no real strategy in place to meet the 2020 renewables targets,” he said. “The concern now is that many of the companies


Renewable Heat Incentive



“We’ve been making oil boilers for 30 years, so once again we’ll find ourselves flying the flag for fossil fuels.” Ryan Turkington, Turco

“Despite this setback we will continue to support home-owners and installers who still wish to purchase our class-leading renewables products with or without the Government grant support.” Richard Thompson, Warmflow

who diversified from oil and gas to move into renewables will now go back to fossil fuels and we will lose that skill base. “The RHI scheme was a victim of its own success and while no industry wants to rely on incentive schemes like this, we need to work with the Northern Ireland Executive to create a sustainable, longterm plan for renewables that builds on the appetite for this technology. “We will continue to look at the best practice of other regions, including the success of the renewables sector in the Republic of Ireland, and lobby the Government accordingly. We have an innovative renewables sector in Northern Ireland with people who are passionate about the industry, so we can’t lose that.” Maria O’Loan, Partner at legal firm, Tughans, said the change was not looking at the wider success of renewables in Northern Ireland. “This is taking a very short-term view. We have advised some of the leading green companies in Northern Ireland on best practice and have worked on the planning aspects of a number of large renewables projects. In our experience, the RHI scheme significantly boosted the industry and encouraged more people to consider renewables. “This has created a vibrant indigenous industry with companies carrying out important research and development work. We could now see both the skills and the investment that has created being lost.” Looking ahead, Maria believes that it is now up to the industry to take the lead. “Manufacturers, suppliers and installers need to box clever and create own


schemes and offer new ways that will allow customers to finance their renewables investment. I understand this could be complicated but given the success of renewables I feel it is an option worth exploring.”

Background Enterprise, Trade and Investment Minister Jonathan Bell shocked the industry when he announced that the RHI scheme would close on February 29 after a reported overspend of around £30million. Despite major concerns over job losses in the industry, the Minister was successful in his move to close the incentive schemes down early, with DUP and Sinn Fein seeing off opposition from the other parties to win the Assembly vote. In his original announcement, Mr Bell said that both schemes had been very successful, with the non domestic scheme, in particular, seeing “significant uptake during the last 12 months and more so in the run-up to the recent scheme changes introduced in November 2015”. He added, “However, this increased demand means the available budget for new applications has been exhausted. To meet RHI commitments for existing installations, significant levels of additional funding will have to be found from within the NI Executive’s budget for the next five years to address the current deficit. To prevent further overspend I must bring forward legislation to the Assembly to close both schemes to new applications.”

“We can cope with low levels of grant funding or support but what we can’t deal with is the lack of clarity from Government and the uncertainty they have created.” Peter Lonton, Green Energy Technology

“The RHI scheme was a victim of its own success and while no industry wants to rely on incentive schemes like this, we need to work with the Northern Ireland Executive to create a sustainable, long-term plan for renewables that builds on the appetite for this technology.” Mark Compston, Action Renewables

“Manufacturers, suppliers and installers need to box clever and create their own schemes and offer new ways that will allow customers to finance their renewables investment. I understand this could be complicated but given the success of renewables I feel it is an option worth exploring.” Maria O’Loan, Tughans


Company News - PLUMBMASTER - Haldane Fisher

Plumbmaster - your new plumbing and heating merchant introducing a new name in the plumbing and heating sector from a local company with a strong industry pedigree...


aldane Fisher has unveiled the company’s new vision for the plumbing and heating sector. Building on the strength of Haldane Fisher’s plumbing and heating division, Plumbmaster is the company’s new brand that will deliver an enhanced focus on the plumbing and heating sector. With its own dedicated trade counters, staff and delivery fleet, Plumbmaster’s nine branches across Northern Ireland will offer a superior service directly to the plumbing and heating sector. However, while it is a new name, customers will have the peace of mind that they are working with a company with extensive industry experience

and expertise. “We have been in the plumbing and heating business for over 50 years but our extensive research found that, when people think Haldane Fisher, they still think builders’ and timber merchant,” explained Ian Haldane, Managing Director of Haldane Shiells Group. “We want to change this mind-set in the plumbing and heating industry and we see this as a real statement of intent. “Through Plumbmaster we will be able to provide more of a specific focus on the plumbing and heating sector, with the aim of becoming the biggest independent plumbers’ merchant in Northern Ireland.”

A significant investment programme is already well underway, with the first Plumbmaster to be unveiled at Haldane Fisher’s Newry headquarters in March ahead of a company-wide roll-out to be completed in the next few months. In addition to new signage at Haldane Fisher branches, the company has also invested in an additional four vans to strengthen the dedicated delivery service already in place. There will be rebranding at the nine plumbing and heating trade counters across Northern Ireland with the majority of branches having a separate entrance for Plumbmaster customers. All staff will also have their own

“We have always been plumbing and heating specialists but the launch of Plumbmaster will take us to a new level.” 8 | PLUMBING & HEATING MAGAZINE


Company News - PLUMBMASTER - Haldane Fisher

“Through Plumbmaster we will be able to provide more of a specific focus on the plumbing and heating sector with the aim of becoming the biggest independent plumbers’ merchant in Northern Ireland, .” branded workwear. These changes will be backed by extensive marketing support, including the launch of a microsite ahead of the official launch of a new website in May, plus customer and supplier events in each branch. Most importantly, all these significant changes, however, will be backed up by a dedicated service that the company has worked hard to ensure is in place ahead of the official launch of Plumbmaster. “That was very important to us,” explained David Haldane, Managing Director of Haldane Fisher in Northern Ireland. “The launch of Plumbmaster has been in our plans for a number of years, but we wanted to ensure we had all the important pieces of the jigsaw in place first. “We already have the products and service,

so with the investment in the rebranding and the additional fleet, we have strengthened this further. But the most important emphasis was on having the right people. We have worked hard to get the right personnel in place and we have grown our team significantly over the last year. “This is all aimed at providing the best overall experience for our customers and we are confident that Plumbmaster will be a success.” With its own management structure, Haldane Fisher has made a number of significant appointments in the plumbing and heating division recently, including at senior management level. Eamonn McCarthy, who was appointed as the company’s Associate Director for Plumbing & Heating last April, feels that customers will be

Plumbmaster, Shepherd’s Way, Carnbane, Newry, BT35 6QQ Branches at Newry, Bangor, Portadown (Castle Street), Lisburn, Belfast (Ladas Drive), Belfast (Balmoral), Coleraine, Larne and Ballymena.


the big winners of the change. “This is an exciting time for the company, and the launch of Plumbmaster was one of the main reasons why I joined Haldane Fisher,” commented Eamonn. “We have always been plumbing and heating specialists but the launch of Plumbmaster will take us to a new level. We have a really strong team in place – not just through the recent appointments but through the experienced staff who have helped build such a strong plumbing and heating division. “We are a locally owned business, which allows us to be more flexible and respond to customers quickly. We have the people, the products and the service already in place and, through Plumbmaster, we can now expand this further.”



Ulster Wildlife warmed by CTS Project’s support

James Dowds, Managing Director, Dowds Group (left), and David Porter, Commercial Director Dowds Group (right), with Enterprise Minister, Jonathan Bell.

Dowds Group creates 46 new skilled jobs Enterprise Minister, Jonathan Bell has welcomed the creation of 46 new skilled jobs at Dowds Group, with support by Invest Northern Ireland. The Ballymoney company specialises in the design and build of mechanical and electrical services within large-scale education, healthcare, industrial and commercial facilities. To accommodate its growth in Great Britain and Republic of Ireland the M&E contractor has recently opened a second office in Belfast. “Dowds Group has devoted significant resources to its expansion, including strengthening its BIM/CAD facilities through the introduction of new staff and a major upgrade of 3D modelling Revit software and associated hardware,” said the Minister. “It has also established a new ‘Integrated Services’ division to expand its range of services to include construction, fit-out and facilities management.” Managing Director, James Dowds added, “The introduction of new staff gives us greater capacity and enhanced confidence to deliver on our strategy of long term growth. We have secured contracts which will see our turnover increase by 35% for 2016 and we will continue our investment in new talent to build a stronger company and further develop our customer base.” T: (NI) 028 2766 2789 or (RoI) 048 2766 2789 W:

Ulster Wildlife has welcomed CTS Projects as a Silver Level Corporate Member. As a corporate partner, the Warrenpoint company will play its part in helping Ulster Wildlife protect the environment from overdevelopment and biodiversity loss through staff volunteering days, sponsorship and education projects. CTS specialises in heating systems and energyefficient solutions for homes, including a full range of heating responses, repair and maintenance services for housing associations and private properties across Northern Ireland. CTS also spread some festive cheer in December at the Curzon Housing Complex, owned by Clanmil Housing Association. Each of the 60 apartments had their gas boiler upgraded as part of the annual maintenance carried out by the association. CTS also handed each tenant a £10 heating voucher for their gas heating just before Christmas. T: (NI) 028 4175 2299 or (RoI) 048 4175 2299 W:

Ken Brundle, Vice Chairman of Ulster Wildlife (left), and Vickie Chambers, Supporter Relationship Manager for Ulster Wildlife, with Connaire McGreevy, Managing Director of CTS Projects.

Local businesses up-skill at SERC

WIS Group Technician, Neil McCarthy and Software Engineer, Wayne Huntley, pictured during their training with SERC Engineering Tutor, Darren Anderson.


SMEs can benefit from specialist Programme Logic Controller (PLC) training at South Eastern Regional College (SERC), thanks to funding from the Department for Employment and Learning’s Skills Focus Training programme. One company which has already benefited is Mullusk-based Williams Industrial Services (WIS). WIS Group up-skilled four maintenance engineers in a specialist Level 3 qualification which gives learners an understanding of the use and applications of PLCs, their hardware and software and the interaction needed between the component parts. T: (NI) 028 9262 6778 - W:



a look at just some of the exhibitors and attractions at this year’s event at citywest hotel on may 25-26...

What’s on show at PlumbEx, Dublin


isitors to the PlumbEx Trade Event in Dublin this May have the perfect opportunity to learn, connect and network with world-class experts from the industry. This must-attend event will showcase companies from across this diverse sector and will be essential for plumbing and heating installers and engineers, plumbers’ merchants, distributors, consultants and architects as well as facilities management personnel, training centres and those from the Government and Public sectors. Here’s is a flavour of just some of what will be on show: • REMS (UK) Ltd M&E contractors and those in the maintenance sector can get first-hand demonstrations of the innovative REMS range. This includes press fit tools; pressure testing and filling machines; freezing machines; pipe threading and bending machines; and pipe inspection and unblocking tools. • EPH CONTROLS Learn more about the new EPH App as well as the company’s range of motorised valves, RF controls, thermostats and programmers. This product range will be of interest to

plumbers, electricians and builders as well as councils, housing associations and architects. • Stuart Turner Pumps This leading manufacturer will be talking to installers about the company’s core ranges Monsoon, Showermate and Techflo branded water boosting shower and whole house pumps. Also on show will be the company’s Flomate branded mains boost pump, for low incoming mains water supply and the Wasteflo range of easy to install macerators. • South Coast Sales Visitors from hardware stores, plumbers’ merchants, DIY/builder providers should stop by the South Coast Sales stand to see the company’s extensive range of fittings that includes Philmac water fittings and South Brass compression fittings. • Q Instrument Services LTD Boiler gas installers and service engineers as well as facilities managers can learn about the company’s range of portable boiler gas monitors from German manufacturer MRU GmbH. Q Instrument Services Limited will also have a range of personal and confined space entry gas monitors from BW Technologies by Honeywell on display.

• Chronotherm This is your chance to find out all about the innovative CTC Klik heating controls wiring system now available from Chronotherm. The company will also be displaying heating control products featuring Flash, CTC, Danfoss, Pegler and Sangamo. These products will be of interest to heating and plumbing merchants; builders’ providers; heating and plumbing contractors; electrical contractors; mechanical and electrical consultants; architects; and County Council electrical and plumbing engineers. • Herbst Software Merchants, suppliers and engineers can take advantage of Herbst Software - an all-encompassing business management solution (also known as ERP) that can handle all of a business’ operations including accounts, stock control, credit control, CRM, purchasing, sales, handhelds and more. All of this is fully integrated into this off-the-shelf package. • METAC Training Take a closer look at the complete course prospectus to find out how technicians and engineers in the energy industry can get in training with METAC.

For a full list of exhibitors visit 12 | PLUMBING & HEATING MAGAZINE



Date for your diar y!

Wed 25 M at 4 -9pmay Thurs 26 at 9:30a May m- 4pm Citywest Hotel, Sa Dublin




or simply call

01 696 8319 to register your details


The trade’s local plumbing and heating supplier • An unrivalled local level of service backed up by a national support network • Friendly, knowledgeable staff • Fast and efficient delivery service • Industry-leading brands NORTHERN IRELAND • BELFAST • DUNCRUE • ENNISKILLEN • LISBURN  • DERRY  • NEWRY 

SPARES AVAILABLE Our unique product identification system available to all our customers. Ask at trade counter for more details.

107-127 Grosvenor Road, Belfast, County Antrim BT12 4GL. 36-38 Duncrue Road, Belfast BT3 9BP. 131 Sligo Road, Enniskillen, County Fermanagh BT74 7JZ. Unit 1, Ballinderry Business Park, Ballinderry Road, Lisburn BT28 2SA. Unit 11a, College Business Park, 40 Springtown Industrial Estate, Derry BT48 0LY. Unit 8, Carnbane Business Park, Tandragee Road, Newry BT35 6QJ.

REPUBLIC OF IRELAND • DUBLIN Unit 1, Block K, Ballymount Industrial Estate, Dublin 1

T: 028 9027 1600 T: 028 9078 7700 T: 028 6632 3888 T: 028 9263 5330 T: 028 7130 6000 T: 028 3083 1340

T: 00353 (1)456 8530


Opening of new gas showroom, relaunch of the company’s website and the launch of Safe Solar develops a range of new services…

Safe Gas success continues as company expands


afe Gas continues to go from strength to strength with the company recently opening a new showroom, launching a new mobile-friendly website and expanding into the renewables sector. The changes are a long way from the company’s humble beginnings in the kitchen of husband-and-wife team Paul and Victoria Scott in 2004. The new showroom at 14a Carnmoney Road, Newtownabbey, showcases the latest gas fires, gas tumble dryers, gas hobs and gas boilers – all of which are supplied and fitted by Safe Gas to provide complete peace of mind. The range of gas fires includes a full range of contemporary and traditional designs suitable for a range of budgets and requirements. These solutions comprise gas fires for homes with and without a chimney and include ribbon fires, flueless gas fires, chimney fires, open flame fires, glass fronted fires, room sealed fireplaces, balanced flue gas fires, high efficiency gas fires. Showroom Manager, Perry Clements, is the latest addition to an experienced team that also includes Contracts Manager, Peter Lynch, and he is enjoying his role introducing customers to gas fires such as the Paragon Convector P1; Paragon 4 Series; Beckford Suite; Gazco Medium Marlborough Stove; Parogon P8 Modern Limestone Suite; Eko 55/30 Fire and Eko 50/70. The new showroom also displays the UC Living range of highly efficient tumble dryers. The opening of the new showroom has been followed by a revamp of the Safe Gas website to accommodate mobile usage and update the details of the gas appliance products the company provides.


Paul Scott (left) with showroom manager Perry Clements.

A recent radio campaign to promote the opening of the showroom, alongside the relaunch of the website, has worked superbly well and secured a marked increase in customers.

SOLAR PV The expansion has continued with the introduction of a new service, Safe Solar. The company was recently accredited to carry out PV solar panel installations and has already completed its first projects. These moves have strengthened a professional service that is backed by an experienced team. Paul has more than 16 years of experience in the plumbing and heating industry and, along with Victoria, the couple’s expertise has enabled the company to build a strong reputation for providing a fast and reliable boiler service and repair service to clients throughout Northern Ireland. Paul explained, “As we became more established and recognised within the industry, this opened up a lot of new opportunities, including the opening of our new showroom and the launch of Safe Solar. Our main focus remains on ensuring our plumbing engineers are capable of completing the work to the highest standard and having the right office staff in place to help maintain the workflow coming in at a fast pace. This same dedication to a high quality service will also be in place in our new showroom and through Safe Solar.” Victoria added, “We will also build our business by recruiting apprentices. As a local, family-owned business we endeavour to bring employment and training opportunities to our surrounding

communities. We believe in growing our own timber by training out staff from the ground up through apprenticeship programmes and then further industry training as required. “The opening of our new showroom and relaunch of the website alongside the launch of Safe Solar will offer even more opportunities.”

T: (NI) 028 9034 3665 or (RoI) 048 9034 3665 E: W:

UC Living – The UC Living range of natural gas tumble dryers on display at the new Safe Gas showroom not only offer energy ratings of A to A+++, but also provide astonishing savings compared to the costs of an electric dryer.

Paragon – Offering a well-established range of both traditional and modern styles, the Paragon range at Safe Gas includes a range of variations that ensure, no matter what the requirements, that there is a gas fire to transform any room into a warm, cosy living area.


Northern Ireland’s Plumbing & Heating Awards

Main sponsor and Overall Achievement Award

CATEGORY sponsors

Highly Commended, Apprentice of the Year

Winner, Best Marketing Campaign of the Year

Winner, Green Technology Project of the Year

Manufacturer’s Representative of the Year

Drinks reception

Domestic Gas Contractor of the Year

Winner, Domestic Project of the Year and Unsung Hero of the Year

Commercial, Industrial and Public Sector Contractor of the Year

Winner, Innovative Product of the Year

Plumbers’ Merchant of the Year

Domestic Gas Installer of the Year

Hurry – final chance to sponsor an award N

orthern Ireland’s Plumbing & Heating Awards provide the perfect opportunity for companies to demonstrate their support for excellence and high standards within our industry – but if you want to take advantage of this, you’d better be quick! The black-tie gala award night at the Hilton Hotel, Belfast, will take place on June 9 and will recognise the best plumbing and heating installers, contractors, merchants, people, projects and products. Sponsoring an award opens up a brand-new area of opportunity to reach important and influential people. The audience is made up of small and large installers, engineers, building and M&E consultants, architects, builders’ merchants, suppliers, public sector bodies, maintenance managers and many key decision makers within the industry. A limited number of sponsorship opportunities still exist.

For remaining sponsorship opportunities…

Mechanical Projectof the Year


Domestic Oil Contractor of the Year

Contact Jacqui Fairley on 028 9261 2990 or e-mail


S IE R T EN R O F e n i l d 6 a 1 0 De 2 l i r p A 11 Categories... • Apprentice of the Year • Manufacturer’s Representative of the Year • Best Marketing Campaign • Green Technology Project of the Year • Energy Efficient Product of the Year • Innovative Product of the Year • Domestic Project of the Year • Mechanical Project of the Year • Unsung Hero of the Year

• Installer of the Year (Companies with ten or less employees)

- Domestic/Gas - Domestic/Oil • Contractor of the Year

(Companies with ten or more employees)

- Domestic/Gas - Domestic/Oil - Commercial/Industrial/ Public Sector • Plumbers’ Merchant of the Year • Overall Achievement Award

For further information and for a full list of entry criteria, go to or Telephone Karen Jess on 028 9261 2990


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company news - grant engineering

(Pictured left to right) Stephen Grant, Founder and Managing Director Grant Engineering; Taoiseach Enda Kenny; and Marcella Corcoran-Kennedy TD announced a €7million investment as part of a major expansion plan for Grant’s facilities in Birr, Co. Offaly.

Demand for products at a local and international level leads to significant announcement…

Grant Engineering announces €7m investment and 50 new jobs


ne of Ireland’s leading manufacturing companies, Grant Engineering, has announced an investment of €7million as part of a major expansion plan for the company’s facilities in Birr, Co. Offaly, which will also see the creation of 50 new jobs. For almost 40 years Grant Engineering has been at the forefront of cutting-edge technology and product design and has led the way in manufacturing efficient, affordable and innovative heating appliances. This investment is in response to increased demand for the company’s products, both on a local and international level. The expansion will increase the size of the current facility and will include, a state-of-the art innovation centre, a new extension to the manufacturing facility, a customer services centre and a training school. Building works will commence in the coming months with completion of the investment programme over the next two years. During a visit to the company’s headquarters in Birr, Taoiseach Enda Kenny TD said, “It is only by growing jobs and the economy that everything else that we want to do becomes possible – reducing taxes to make work pay,


investing in the services that families around the country depend on. That is why the first step in our long term economic plan is to create more and better jobs in every region of the country. “Companies like Grant Engineering – innovative companies, making products and services in Ireland for sale in Ireland and export overseas – are driving the jobs recovery in every region of the country, and I am delighted to welcome this very welcome initiative.” Grant Engineering Founder Stephen Grant added, “Over recent years we have continued to grow our business and this investment will allow us to continue to increase capacity and expand into new markets and to develop new products. It also reinforces our commitment to innovation, the local community and the local economy.” “This is a very exciting time for Grant Engineering as we continue to build on our reputation of supplying reliable, affordable, forward-thinking home heating technologies, which enable our customers to save money and lower their carbon footprints,” added Stephen.

During peak season, between full and parttime roles, Grant Engineering employs over 320 people in Ireland and 70 in the UK. The 50 new jobs will include a range of part-time and full-time roles ranging from operative roles to highly skilled engineering roles and are being supported by Enterprise Ireland. T: (RoI) 057 9120 089 or (NI) 0800 2794 796 W: or

(Pictured Left to Right) Stephen Grant, Founder and Managing Director Grant Engineering, and Niall Fay, General Manager/Director of Grant Engineering.


Gas industry news

Pictured at the recent installer briefing hosted by firmus energy are local qualified installers from the North region of the network.

Local natural gas installers to benefit from further business opportunities available with firmus energy…

Ambitious plans will bring benefits to firmus energy installers


Paul Stanfield, Director of Sales, Marketing and Customer Services, at firmus energy, explains, “We have been operating in Northern Ireland for ten years and have already reached the 1,000km milestone of pipes laid. Our investment of £100million in our network has brought natural gas to towns and cities which hadn’t previously been able to access this sought-after fuel. “Our latest extension has been granted in County Tyrone where we are starting to connect customers in the Moy, Benburb, Blackwatertown, Loughgall and Charlemont areas, with the potential for 1,500 properties to switch to firmus energy. “As we value the support of local Gas Safe installers who undertake regular training and inspections for natural gas, we have been running a series of briefings across Northern Ireland to update them on our exciting future plans and network extensions. We are keen to continue to invest in and connect more customers to our network – which is great news for everyone, and these briefings allow us to let Installers from the firmus energy South region of the network who installers know about our attended a briefing event to find out about the existing and new opportunities the company can offer. plans for the future.

ith ambitious plans announced totalling £80million of investment between now and 2022, there has never been a better time to be a firmus energy qualified Gas Safe installer. If these plans are approved by the Utility Regulator, this would double the amount of pipe firmus energy has in the ground to more than 2,000km passing the properties of more than 100,000 potential new customers. firmus energy already has more than 78,000 customers across Northern Ireland, and has brought the convenient fuel to more than 30 cities, towns and villages and also competes in the greater Belfast market.


“One new initiative we have introduced as part of the enhanced benefits for customers planning to switch, is 0%* interest on the cost of installation* enabling home-owners, landlords and private renting tenants to install a fantastic, new high-efficiency, natural gas heating system.The cost can be spread over three years with interest free credit. In addition, there may also be a range of conversion grants for those meeting the qualifying criteria. “Many people already recognise the benefits that this practical and environmentally-friendly fuel offers to households, including constant hot water and never having to worry about running out of fuel. The availability of financial support will enable many households to make the change to natural gas sooner, which means more customers for firmus energy’s fully qualfied installers. “There has never been a better time for customers to make the switch, which opens up a wealth of new business opportunities available for local gas installers.” For more information on converting to natural gas, the 0% APR* finance offer and gas conversion grants, simply contact firmus energy on 0800 032 4567 or visit *Finance administered by Gas Safe Registered Installers (Regulated by the Financial Conduct Authority).


Push and Press Technology

Janette Henwood, Market Manager for Push-fit Systems at Pegler Yorkshire looks at how a combination of push and press technology is becoming a system of CHOICE…

Like two peas in a pod – push and press offer a combined approach


t is clear that today’s installer is much more likely to opt for a system that provides cost and time saving benefits over traditional forms of jointing. Both quality metal push and press systems offer these benefits in abundance! And, while the plumbing industry continues to debate the merits of both metal push and press, there has been a notable rise in the amount of systems being installed that now benefit from a combined approach. Research undertaken by Pegler Yorkshire, has shown that there are many reasons as to what influences an installer’s decision as to their preferred system of choice. These range from education and tradition through to time and cost saving and no heat requirements. Quality and the reduced risk of system failures still remains the main priority and as such metal push and press fittings are leading the way. Press-fit has a reputation for being a high performing solution. Since its inception in the late 1950s, its popularity has been paramount to the success of many projects. Because there is no need to use heat and solder it is a very clean and fast jointing method. It doesn’t leave carbon deposits or flux so there is less risk of corrosion and time required to flush the system. On the other hand push-fit is relatively new in comparison – introduced back in the 1980s it was originally classified as a light domestic solution used in conjunction with plastic piping. But today’s metal fittings have advanced so much that push-fit is now being used on a full range of projects from small domestic to large scale commercial, including The Shard. The technological improvements of quality push-fit fittings means they are now compatible with a

Press and push fit solutions from Pegler Yorkshire.


Pegler Yorkshire’s XPress unique Leak Before Press design.

variety of pipe materials and their range can easily dovetail with a wide choice from plastic to flexible metal, copper and even carbon steel. Compared to traditional methods the flameless installation offered by metal push or press fittings eradicate fire risk during the jointing process. It negates the requirement for a hot work permit and eradicates localised annealing from high temperatures. As well as potential fire hazards, traditional methods use flux and solder which can run inside the fitting. A metal push or press fit system does away with the need for additional substances in order to create the seal, therefore eliminating any flux deposits which can cause a corrosive build up and shorten the lifespan of a system. Plus, with no solder on the internal walls of the pipe and fitting, the system operates with a full bore and less time is required to rigorously flush the system on completion. Another reason as to why these two complementary methods of jointing have been preferred is the issue of working in confined spaces. It can be almost impossible to ensure a joint is made correctly, when using traditional techniques, if access to it is restricted. If the blowtorch for example, cannot be passed around the fitting completely there is a risk that jointing

is incomplete and a corresponding risk of leakage. Highly engineered quality modern systems now incorporate easily identifiable fail safe features such as Pegler Yorkshire’s XPress unique Leak Before Press design allows installers to instantly identify unpressed joints and Tectite’s patented TectSEAL, directional seals pre-lubricated for reduced insertion force and the provision of a reliable seal. Every installation will bring its own challenges but the key is being able to adapt. Today’s systems allow easy adoption of differing methods and products and offer a reliable and robust conclusion. Manufacturers are tuning into this combined approach and, according to the research by Pegler Yorkshire, there has been a significant upturn in the demand for press and push ended valves. There is now a variety of press, press union and push end connections penetrating the market which ensure installers are able to carry on adapting to their preferred installation method without compromising the overall system. T: George McGuire, Area Sales Manager, (NI) 07912 406 101 or (RoI) 0044 7912 406 101 W:


Over two-thirds of space booked!


ith two-thirds of space already booked, the leading names within the plumbing, mechanical and electrical industry have jumped at the chance to showcase their products and services to a whole new audience at the Plumb Power Heat Light Expo. This unique trade event will take place at the Titanic Exhibition Centre, Belfast, on September 7-8 and, in addition to visitors from across the plumbing, heating, mechanical and electrical sectors, it will attract anyone involved in delivering, specifying, maintaining or managing a building. This will include those from the


manufacturing, agriculture, agrifood, tourism, leisure, education and ecclesiastical sectors, amongst others, not to mention representatives from the Government and Public Sector. The building is at the heart of this exhibition. In addition to looking good, a building needs to perform well and run efficiently for users. With interactive product displays and dedicated zones, the Plumb Power Heat Light Expo will unveil innovative solutions from suppliers who understand that good functionality is at the heart of every successful building. If you are an exhibitor who can assist with any aspect of a commercial, domestic, new

build or upgrade project, this event offers you a unique opportunity to meet with anyone involved in delivering, specifying, maintaining or managing a building.

“This unique trade event will take place at the Titanic Exhibition Centre, Belfast, on September 7-8.�





0708 4-9PM 10-4PM

SEPTEMBER TITANIC exhibition Centre









tools and business zones 43 4x3 44 6x3

45 5x3 46 5x3

41 4x4

39 4x4

40 4x4

42 4x4

22 22 A B

4x2 4x2

22 22 C D

4x2 4x2


21 21 A B

38 38 A B 4x2 4x2 38 36 C D 4x2 4x2

24 24 A B

4x2 4x2

37 37 A 4x2 4x2 36 36 A 4x2 4x2

25 4x2

35 4x4

34A 4x4

34 4x4

26 6x2


23 6x4

28 28 A B

4x2 4x2

28 28 C D 27 27 A B

4x2 4x2

20 6x6

• Hager

• Altecnic Ltd

• Hanover Systems

• Bahco

• Harlequin Tanks

• Barrett Group Bosch • Bridge Commercials

30A 3x3 30C 3x3 29A 3x3 29C 3x3

19A 3x3 19C 3x3

modular displays

30B 3x3 30D 3x3 29B 3x3 29D 3x3

54 5x3 53 5x3

• Megger Limited

• CK Tools

• Myson

• C-Tec

• Mullan Training

• Chronotherm

• NICEIC • Pegler Yorkshire

Building Products • Copper Industries

14 7x6

16 7x4

15A 6x2

LIGHTING displays

heating ZONE

12 12A 5x3 4x3

15B 15C 5x3 5x3

18 18A 5x3 5x3 17 17A 5x3 5x3

47 5x3

10 7x5

2 6x2

1 6x5

2A 2B 6x3 6x3

9 8x5

4 6x4 3 6x3

49 5x3

8 7x5

7 8x6 52 5x3

5 6x2 5A 5B 6x3 6x3

6 6x5

51 5x3

• Plumbmaster/ Haldane Fisher • Principal Lighting Ltd

• Dan Agencies

• Quinn Radiators

• Danfoss Ltd

• Reliance Water Corp

• Electrotechnical

• Salamander Pumps

Certification Scheme/

• Sanbra Fyffe


• Saturn Heating

• Electric Heating Co FORK LIFT ACCESS

11 8x4

• Marco Cable

• CIP Insurance

• Cuthbertson Laird 13 13A 5x3 6x3

• Knipex


• Tec7/Contech

19B 3x3 19D 3x3

• John Guest Speedfit


Controls Ltd

9A 4x2 9B 4x2

48 5x3


• Calor

4x2 4x2

4x2 4x2

Exhibitors SO FAR



35A 4x4


• EPH Controls • Ferroli • Fike Safety

• Saturn LED • Solvall • Spares Direct


• Vaillant

• Fitzgerald Lighting

• VanLine NI

• Grant Boilers

• Warmflow

50 5x3

to BOOK STANDS contact PLUMBING / heating ZONE




T: (NI) 028 9261 2990 - T: (RoI) 01 696 8319 E: E: E:



BATHROOM, PLUMBING & HEATING SPECIALISTS Pennybridge, Ballymena, BT42 3HB Tel: 028 2564 5121

new showroom

A year after the Ballymena branch celebrates its 40th anniversary comes the unveiling of a newly extended bathroom showroom…

New look showroom for Beggs & Partners Ballymena


eggs & Partners has unveiled a new bathroom showroom in Ballymena following an extensive refurbishment and extension. The new look brings the Ballymena branch in line with refurbishments to the showrooms in Belfast and Lisburn and represents a significant investment that illustrates the company’s confidence in the marketplace. Reflecting a retail-driven approach, the complete remodelling includes a variety of room sets that showcase a wide range of designs, styles and budgets. That wide variety includes baths, showers, wetrooms, bathroom furniture, storage solutions, designer radiators and a range

of accessories. For the first time, new tile displays have also been included. Each room set includes a listing of how much each item costs, providing customers with a simple-yet-effective way of finding a solution that meets their budget. “While our focus has been on meeting the needs of the retail sector, we are encouraging our trade customers to utilise this beautiful new showroom,” explained Nicola Flynn, Group Sales and Marketing Manager for Beggs & Partners. “It is it perfect for plumbers to bring in their customers and give them ideas. It will also be of great interest to architects, interior designers, specifers and home renovators.”

In addition to an extensive product range, customers will benefit from the guidance of expert staff, with Beggs & Partners also offering a complete design planning service. In fact, the experience of staff at Beggs & Partners – not just in Ballymena but across all the branches – is one of the main factors behind the company’s success. Branch Manager, Sam Foster, commented, “Our team are highly experienced and have a sound plumbing and heating knowledge, so as well as the extensive range displayed in our showroom, customers can also talk to our expert team about more technical areas such as underfloor heating, wetrooms and designer radiators.”

Beggs & Partners, Pennybridge Industrial Estate, Ballymena T: (NI) 028 2564 5121or (RoI) 048 2564 5121 W: Branches in Belfast, Ballymena, Lisburn, Maghera, Newtownards and Portadown



Showers & Enclosures

FEATURE focus on...

Showers and enclosures From the latest showers and stylish enclosures to an insight into advanced pumps and shower seals, Plumbing & Heating Magazine’s guide to showers and enclosures has it covered…





Mobility showering solutions


athing aids have come a long way in the past five to ten years, meaning that making your bathroom mobilityfriendly can now be as simple as installing some new accessories. Designed to blend into any bathroom without compromising the look or feel, bathroom accessories specialist, Croydex has designed a range of accessories to make life both easier and safer. Product and Procurement Director, Peter Pegden, explained, “Showering can be problematic and potentially dangerous for


people with limited mobility, but we also understand that people don’t want their entire bathrooms converted permanently into somewhere that only works for them. Our new, inclusive products combine function and style, improving accessibility and independence without compromising on the look and feel of a bathroom.” Croydex’s innovative Grab ‘N’ Grip bars attach to the wall and provide the perfect solution for extra confidence and stability when showering. Combining function and style, these grab bars have a contemporary design

and feature a soft ribbed grip to provide additional comfort and support to prevent wet hands from slipping on the rail. Shower seats are another smart choice if you want to remove barriers to freedom in the bathroom. Croydex offers a range of shower and bath seats, including wallmounted seats such as the White and Chrome Shower Seat, or freestanding seats, such as the Modular Shower Seat which comes with arms or without.

T: (NI) 01264 365 881 or (RoI) 0044 1264 365 881 E: W:


Showers & Enclosures

Flair Frameless Saloon Door- suitable for wetroom or shower tray application.

Flair launches the new Flair Frameless range of shower doors to cater for the demands of modern living‌

The perfect blend of function and form Offset Corner Pivot Doors with shelves.

Pivot Door and Side Panel.



he new Flair Frameless range of shower doors encapsulates the trend towards modern and minimalist showering. The only 6mm frameless product on the market, each door is reversible for both left or right-hand installation and comes with easyclean glass as standard. To maximise use of space, the corner pivot doors and the saloon door are inward and outward opening. With no metal frame to hinder access, the range offers a truly easy-access shower door solution. The door style options are extensive, with corner pivot doors, offset corner pivot doors, saloon doors, pivot doors, inline panels and side panels all in stock and ready for customer delivery today. The inline panels are available with shelves and ideal for a busy bathroom where storage is a priority. With Flair’s unwavering commitment to customer care, the company hopes that

Flair Frameless will bring a new sense of enrichment to the bathroom and enjoyment to customers. The perfect blend of function and form. Designed for Life.

T: (RoI) 042 9665 294 or (NI) 00353 42 9665 294 E:


Showers & Enclosures

Redring’s new Expressions Revive electric shower range has revolutionised shower installations, making them faster and easier than ever before…

A new era for showers A

s well as sharp looks and a full chrome accessory kit, Redring’s new Expressions Revive range is the only shower available that offers a series of well thought through features including 14 power and water connection options, an easy access back plate and a bespoke compression fit elbow that comes as standard. Whether working on a new or replacement installation, the latest Redring shower offers installers the most flexible option on the market, making fitting and connecting a breeze. Commenting on the range, Nick Mawby, Redring Category Manager, said, “At Redring, we understand the importance of how simple a shower is to fit and service, as well as the features and performance it has. We maintain an ongoing programme of listening intently to installers and going the extra mile to meet their needs, as well as producing products that make end-users smile.” Based on this feedback, the Expressions Revive range has been designed with Redring’s new ‘Smart Fit 2’ connection system which includes significant access within a large and uncluttered back plate. This provides installers with more ‘working space’ for easier connectivity as well as a multitude of cable and water pipe entry options to cover almost any situation. All of the showers in the range come with six ideally positioned and sized cable entry points and eight pipe entry points as standard to replace virtually any previous installation easily, with minimal disruption to existing pipework and décor. In addition, installers will also find that the new product offers ultimate flexibility by virtue of having dual terminal blocks, allowing electrical connection from either the right or left hand side. Redring is also the only manufacturer to include a free compression fit elbow in the box for extra convenience, as well


as 100% compatibility with all common push fit plumbing connector systems or compression joints in virtually any orientation. The Expressions Revive range also features matching fitting points to the last two generations of Redring Xpressions/ Expressions showers, as well as many models sold by others in the market – minimising any drilling or repositioning required. The aesthetics of the shower have also been carefully considered; the range is noticeably slimmer than the model it replaces, providing a compact and stylish showering solution which is perfect for all sizes of bathrooms, en-suites and enclosures. New chrome highlights further enhance the appearance, as does the inclusion of a full chrome accessory kit (riser rail, hose and handset) as standard and one that features Flexi-Kit functionality.

Separate elevated dials for temperature and flow control make the appliances easy to operate, and the push start/stop button offers simple ‘set and forget’ convenience which allows users to retain their preferred temperature and flow settings. The ‘Expressions Revive Plus’ models also offer phased shutdown to flush out any residual hot water at switch off, ensuring a safe starting temperature for the next user and reducing the build-up of limescale in hard water areas. Designed and manufactured in Britain at Redring’s state-of-the-art facility the new range features two models, Expressions Revive and Expressions Revive Plus, both of which come in 7.2kW, 8.5kW and 9.5kW variants. All the models in the range come with a full 2 year UK warranty. T: (NI) 028 3833 7317 or (RoI) 048 3833 7317


Showers & Enclosures



Corner voids cause tile deflection

Fleeced strip/Butyl adhesive ‘stick-on’ upstand

Conventional EPDM/Butyl adhesive ‘stick-on’ upstand



Perimeter ponding feeds capillary action up wall behind tiles

Silicone/Butyl adhesive reaction

Gerry Robinson from Sealux investigates current upstand seals for trays and baths and takes a look at where the market is heading…

Spec-up on your shower seals! C urrently, upstand seals most often take the form of an EPDM strip with a high tack adhesive bed pre-applied on one side that allows plumbers to stick the strip onto a shower tray or bath side wall before final installation against the adjacent walls (see Figure 1). The part of the EPDM strip that extends above the ledge is intended to be sandwiched between the tile and wall.

Codes of Practice There is no dedicated British Standard regulating the design or quality of upstand shower seals and, consequently, there is no recognised benchmark to determine the ‘fitness for purpose’ of products promoted in the market. Relevant British Standards dealing with the sealing of movement joints in wet and damp conditions are BS 5385 (Tiling) and BS 6213 (Sealants).

‘Stick-on’ EPDM strips have gained good traction in the market because, in the eyes of plumbers, they are affordable, simple to install and they prevent leaks. However, plumbers are not tilers, and the installation of EPDM sealing strips by plumbers has adverse consequences for tilers and best tiling practices. There are two clear issues, as highlighted below. The first relates to the suitability of EPDM as a waterproofing material in tiling. The second relates to the ‘stick-on’ installation method, whereby the strip membrane is bonded to the shower tray or bath side wall.

tile adhesives and liquid waterproofing membranes. Fleece-faced polypropylene and polyethylene membranes are favoured by tile adhesive manufacturers because their fleece-roughened surfaces accommodate good mechanical adhesion with these tiling materials. The butyl adhesive bed on ‘stickon’ strips can react with a sealant applied into the tile/ledge joint, changing it from a high tack adhesive to a stringy soft cream (see Figure 3). While Aquastrap is ‘best in class’ in having factory-applied sealant isolation materials that protect against reactive sealants, the bottom line is that EPDM/butyl adhesive upstand strips are not tiling-friendly products.

• Problem 1: EPDM and butyl adhesive EPDM is not a suitable waterproofing material in tiling because it has a low surface energy that limits adhesion with sealants,

• Problem 2: the ‘stick-on’ installation method Sticking strips to shower tray and bath side walls can create a range of difficulties for tilers who must integrate

Current Practice

REPUBLIC OF IRELAND Sealux Ltd, 26 Upper Churchtown Road, Dublin 14, D14 CC96 Ireland T: (RoI) 01 298 9121 - E: -



Showers & Enclosures



Waterproofing Membrane


Sealux-N Sealant Adhesive or C2 Tile Adhesive

Sealux-N Sealant Backer Rod

Upstand Shower Tray


“HydroHALT combines a revolutionary upstand strip with Sealux-N and a backer rod. The HydroHALT sealing system complies with relevant best practices promoted in BS5385 and BS6213.” the protruding upstand into the shower wall tile/waterproofing detail. Strips bonded across the rounded side wall corners of shower trays and baths do not readily extend into the adjacent 90° wall corners, which causes tile deflection (Fig. 2). Likewise, where shower walls are not built square, an engagement of the off-set strip with the shower wall requires it to be bent back over the joint, which can also cause deflection in the bottom row of tiles. Rounded ledge corners result in perimeter ‘canals’ developing over the butyl adhesive upper face. This ponding effect feeds capillary action up the shower walls (see Figure 4). ‘Stick-on’ upstand strips are installed by plumbers. Full responsibility for the waterproofing of tiling of wet areas over shower trays and baths should rest with one installer – the tiler. These material compatibility and installation issues are inherent in the ‘stick-on’ upstand strip design. To eliminate these problems, a paradigm shift in the product design and installation practice is required.

Game Changer As a leading designer and manufacturer of movement joint seals committed to improving the state of art, Sealux has developed an upstand sealing system called HydroHALT that eliminates all the aforementioned problems associated with ‘stick-on’ butyl adhesive upstand sealing strips. The HydroHALT design sets aside the use of EPDM, butyl adhesive and the associated ‘stick-on’ installation method in favour of a more innovative solution that is superior in material composition, offers greater installation versatility and higher product performance. HydroHALT combines a revolutionary upstand strip with Sealux-N and a backer rod. The HydroHALT sealing system complies with relevant best practices promoted in BS5385 and BS6213 in respect of the designing of movement joints to relieve built up stress; joint substrate preparation for sealant compatibility and adhesion; the proper selection and dimensional application of sealant; and the use of backer material to accommodate sealant flexibility.

Low Profile Shower Tray

A wide range of advantages g HydroHALT eliminates the material incompatibility problems and installation limitations associated with butyl adhesive stick-on upstand strips. Advantages of HydroHALT include – It can be installed by: • Plumbers during installation of new trays and baths (Fig. 5) • Tilers into existing joints around new trays and baths (Fig. 5) • Tilers over tray and bath ledges in refurb projects • Tilers over trays and baths with integral up- stands (Fig. 6) • Tilers around low profile shower trays as low as 6mm (Fig. 7). Other advantages of HydroHALT include: • It extends 100% into 90° wall corners – no tile deflection • It eliminates ponding under tiles – no capillary action • It accommodates deviating joint widths caused by off-square shower walls • It’s compatible with both liquid and mat tanking systems.

NORTHERN IRELAND Kelso Agencies, Kilroot Business Park, Larne Road, Carrickfergus, BT38 7PR T: 028 9336 6560 – E: -



Showers & Enclosures


find out why the renowned monsoon range of pumps, available from hevac, continue to be an industry favourite...

Saluting the top brass S aluted as ‘The Top Brass’, Stuart Turner’s renowned Monsoon range of shower and whole house water pressure boosting pumps continue to be the product of choice for discerning bathroom designers, plumbers and installers across the country.

PERFORMANCE WITHOUT COMPROMISE The Stuart Turner Monsoon range is widely recognised for its uncompromising performance, precision engineering and superb reliability. In fact, many experienced plumbers won’t consider supplying and installing any other pump. Monsoon brass pumps are still the nation’s favourite brass shower pump, but what makes them stand out above other brass pumps on the market?


The working life of a Monsoon pump often stretches well past its normal guarantee period. So much so, Stuart Turner has had the confidence to extend the Monsoon product guarantee to an industry leading five years as standard. There is no longer any need to worry whether the consumer or the installer remembered to register the pump details to get an extra promotional extension to a guarantee. This guarantee extension is now offered as standard with every Monsoon product sold and sets a new benchmark in the industry. The superb reliability of the Monsoon range of pumps allows Hevac to offer an industry leading five-year guarantee as standard.

MONSOON – PERFORMANCE WITHOUT COMPROMISE All products within the Monsoon range use ‘peripheral pump technology’ and, as such, they are often considered to be more ‘plumbing system friendly’. For example, they are far less prone to performance and reliability problems caused by the formation of air locks when compared with pumps using ‘centrifugal technology’. At the core of every Monsoon pump is a high performance electric induction motor. These don’t use carbon brushes which wear with use and therefore do not require any maintenance. They are ‘continuously rated’ and offer reliable operation without overheating. Essentially, every pump in the Monsoon range is designed to run 24 hours a day,

“The superb reliability of the Monsoon range of pumps allows us to offer an industry leading 5-year guarantee.” 34 | PLUMBING & HEATING MAGAZINE


Showers & Enclosures

“Uncompromising performance, precision engineering and superb reliability.”

7 days a week, 52 weeks a year. In reality, a shower or whole-house pump is never required to do anything like that, but it does mean that a Monsoon pump will go on working reliably for many years to come. Some might call it over-engineered but Stuart Turner calls it ‘Engineered to Excel’. The pump heads and impellers used on all Stuart Turner Monsoon pumps are precision engineered from brass and extended life hard faced seals keep the motor separate from the water in the pump head, resulting in unequalled reliability. The high performance induction motor is rated for continual operation and requires no maintenance. The range includes variants capable of supplying pressures ranging from 1.5 up to 4.5 bar. Single and twin head options make the product suitable for pumping hot and cold water supplies independently or simultaneously, whilst ‘Standard’

and ‘Universal’ options are available for use in positive and negative head flow applications.

MONSOON – ONE OF THE QUIETEST PUMPS AVAILABLE All mechanical pumps will make some noise but minimising just how much noise they make is down to a combination of pump design, application specification, how the unit is installed and the characteristics of the environment in which it is installed. To this end, every Monsoon pump features heavy-duty anti-vibration rubber mounting pads and 300mm long flexible hoses featuring integral isolation valves. These simplify installation and also reduce vibration in the water pipes, making Monsoon pumps amongst the quietest available. In fact, independent testing at Salford University conducted in accordance with BS EN ISO 11203:2009 recorded a noise level of just 52.5 dBA – about the same noise level as a typical dishwasher.

• Muirfield Drive, Naas Road, Dublin 12 • Unit L, Furry Park Industrial Estate, Santry, Dublin 9 • South Ring West Business Park, Tramore Road, Cork


STUART TURNER ENGINEERED TO EXCEL As with all Stuart Turner pumps, Monsoon products offer tried and tested engineering designed and built to the highest standards of quality, innovation and reliability. As a renowned British manufacturer, Stuart Turner’s engineering excellence has earned it a market leading reputation both in the UK and internationally. When you choose a Stuart Turner pump you can be confident you are investing in a name you can trust to deliver quality, reliability, design innovation and industry-leading service. Stuart Turner offers an extensive range of pump solutions for low water pressure problems, waste water removal and water boosting across a broad spectrum of applications. You can enjoy all these benefits and more by purchasing yor Stuart Turner pumps at Hevac.

Tel: 353 1 419 19 19 Email:


GROHE Rainshower® System now with Smart Control push technology

AVAILABLE FROM showrooms at: NEW Belfast Portadown Bangor Coleraine Downpatrick Dungannon Lisburn L’derry Mallusk Newry Omagh

Boucher Crescent Mahon Industrial Estate Enterprise Road Bushmills Road Ballydugan Industrial Estate Brooke Street Hillsborough Old Road Victoria Road Mallusk Way Carnbane Business Park Dromore Road

T: 028 9066 8655 T: 028 3833 9438 T: 028 9146 5567 T: 028 7034 4552 T: 028 4461 3810 T: 028 8772 6952 T: 028 9262 9900 T: 028 7134 3218 T: 028 9084 7979 T: 028 3026 1626 T: 028 8224 9666

Visit us at

Showers & Enclosures

The perfect shower experience is now at your fingertips with the GROHE SmartControl, available from Bassetts...

GROHE Rainshower® system featuring innovative SmartControl push button technology.

Smart shower solutions from Bassetts


ow available at Bassetts branches across the province is GROHE‘s unique GROHE Rainshower® system featuring innovative SmartControl push button technology. Northern Ireland’s largest bathroom, heating and tile company prides itself on bringing customers the latest innovations and that is the case with the GROHE Rainshower® system, which is the the first of its kind on the market to offer on-off and volume control at the push of a button. Users simply select and start the spray pattern by pushing a button on the sleek, wall-mounted control. Turning the button allows them to then choose the strength and volume of the water flow - putting a perfect shower experience for all the family at your fingertips. The metal thermostat handle allows for the water temperature to be pre-set quickly and simply. It also features a SafeStop button which limits the temperature to a maximum of 38 degree Celsius, unless deliberately overridden. The GROHE TurboStat® technology ensures that the chosen temperature is reached within fractions of a second and maintained reliably until the user chooses to change it. GROHE CoolTouch® technology prevents the surface of the shower from heating up, thereby removing the risk of scalding. The smoothly rounded and modern shape of the shower system looks stylish in any shower. There is also a safety glass tray to hold shampoo, shower gel and other body care products.


GROHE SmartControl is available as part of a GROHE Rainshower® system, comprising an innovative head shower and a hand shower set. Measuring an impressive 360 by 220 millimetres, the lozenge shaped head uses a high quality metal shower base to produce a widebodied and uniquely soft GROHE Rain O2 or Rain spray. The choice between the two patterns is made at the time of installation, depending on user preference. The head shower also offers a relaxing TrioMassage spray, combining two powerful massage jets with the dynamically breathing‘ GROHE Bokoma Spray™. As the push buttons are positioned on the body of the shower system, it is easy for the user to choose their preferred head shower spray, or to switch to the GROHE Power&Soul® hand shower. The hand shower adds more variety to the shower experience by offering a choice between the GROHE Rain O2 or Rain spray. Concealed installation is also available as an optional solution. As an alternative to the exposed installation, the head shower can also be mounted directly on the wall and combined with a hand spray set.

The GROHE Rainshower® system is just one of the many innovative showers available from Bassetts branches across Northern Ireland. Take a closer look at the Bassetts shower range by visiting one of the company’s showrooms. Bassetts has branches in Bangor, Belfast, Coleraine, Downpatrick, Dungannon, Lisburn, L’Derry, Mallusk, Greencastle, Newry, Omagh and Portadown. T: Head office on (NI) 028 3833 9438 W:

Installer friendly... The GROHE SmartControl shower doesn’t only look good, but it is also easy to install. Features include: • The package comes with all the fittings required to support the shower valve • Simple adjustment from Rain to Rain O2 spray pattern • Offers the luxury of a head and hand shower spray without having to fit a concealed shower valve.


Showers & Enclosures

The premium Nemox collection by Geesa.

For projects where Details Matter, take a closer look at the Geesa offering…

Flair launches Geesa Accessories Soap dispensers from the award winning Wynk Collection.

Toilet brush holder and toilet roll holder from the Wynk collection.

Slender, compact towel hooks from the Thessa collection.



lair is delighted to partner with Geesa to bring this superior accessories brand to the market in 2016. Founded in Holland in 1885, Geesa has been a leading manufacturer of bathroom accessories for over 125 years. The Geesa product selection includes glass holders, towel rings, toilet roll holders, toilet brush holders, robe hooks, soap dispensers, mirrors and much more. Quality is of decisive importance for Geesa, with a 12-year warranty offered on all brass and stainless steel products. Keeping customers in mind, Flair has chosen core product ranges to launch Geesa in the market. • Nemox Collection - The lines of the Nemox collection are perfectly combined with soft and round shapes. This range has a subtle robustness that is ideal for the modern interior. With 40 items in this collection, each element offers a beautiful design with a functional application you will enjoy every day. • Wynk Collection - Refreshing like nature, the Wynk Collection is an exciting series of refined and organic shapes. The bold lines alternate with subtle curves to give the range a timeless elegance. Winner of a 2013 Good Industrial Design

Award, the Wynk collection works beautifully in numerous bathroom interiors. • Thessa Collection – Slender, compact and elegant- these are the words that typify Thessa. Thanks to its smart design and simplicity, this range offers true value for money to Flair’s customers. Constructed using chrome plated brass and ABS, it is an easily mounted and maintained bathroom accessory option. Flair also stocks a variety of baskets, hotel and public area accessories as part of a core offering of top selling Geesa lines. Geesa’s passion for quality and design ensures that its products feature in many deluxe hotels internationally. Important chains such as Radisson Blu (SAS), Intercontinental and Holiday Inn have all chosen Geesa as a preferred supplier. For a more comprehensive look at the Geesa brand, please check out the website at

T: (RoI) 042 9665 294 or (NI) 00353 42 9665 294 E:



Baxi’s new easy-to-use toolkit app is set to save installers time and money, while its relaunched online trade area makes information easier to access…

Mobile toolbelt keeps installers ‘appy!


he free Baxi Toolbelt app has been developed in response to customer feedback which found that heating engineers would welcome the support of an app when they are out and about installing, repairing and servicing boilers. Available on iPhone and Android, the app offers a raft of tools that work offline, ensuring access whenever, wherever. Features include an error code look up tool to help with fault finding, a gas flow rate calculator and single and multi-drop gas pipe sizing calculators, with more tools to be added over the coming months. For phones that include an LED flash, the Toolbelt also includes a built in torch. The fault finder allows installers to navigate a complete list of error codes for current Baxi products, helping engineers to diagnose faults more quickly. For extra support, the app links to the Baxi technical helpline, connecting installers with expert advice at the touch of a button. The gas flow rate calculator works with metric and imperial meters and includes a

built-in timer. The gas pipe sizing calculators have been designed to be quick and easy to fill out, saving time and money. A built-in safety check means that installers will receive a notification when their gas pipe sizing and single drop calculations meet safety requirements. Plans for the future include a dedicated area for the manufacturer’s loyalty scheme, Works. Including a barcode scanner for quick and easy boiler and warranty registration, it will also offer the ability to complete free Gas Safe notifications, request service reminders and view Works account statements. Engineers that have already downloaded the app will automatically receive the updated version as and when it’s available. Paul Clancy, managing director for Baxi Ireland, said: “These tools can be used

without phone data or Wi-Fi – meaning an end to frustration with signal black spots. With a bank of essential tools on offer from the word go, it also offers us a fantastic platform that we can add to as time goes on, making it easy for installers.” The app is now available to download from iTunes or Google Play. For more information, visit trade-resources/baxi-toolbelt-app.htm.

Relaunched online trade area is a success


axi has relaunched its online trade area to make finding information on training, technical support and promotions on its website fast and fussfree. The user journey for its site has been redeveloped, creating clear signposting to priority areas and making the overall experience more intuitive. The site now includes three clear sections: ‘Training’, making it easy to book a course; ‘Support’ which features a video explaining the importance of using Baxi Genuine Parts and links to the recently launched Baxi Toolbelt App; and ‘Promotions’ for information on current offers. A new look home page has also been unveiled, designed to drive more consumers to the ‘Find an Installer’ directory, with the aim of better supporting its loyal heating engineers. Contact information is also now more readily available, with phone numbers for technical support and customer support located at the top of each trade and consumer page respectively. Vincent Broderick, sales director at Baxi


Potterton Myson commented: “Our website is an important gateway for our customers when they need help and support, so it’s vital that we continue to evolve our online offering in line with installer and consumer feedback. The changes we’ve made will make important

information easier to access and ultimately give our customers a better experience.” T: (RoI) Baxi Potterton Myson 01 459 0870 or (NI) Sharon English 07966 585 902 E: (RoI) or (NI)


pipe and press-fit fittings

Pictured from Sanbra Fyffe are (from left) Deirdre Byrne, Assistant Commercial Manager; Philip Duffy; Maria Fowler; Padraig Corcoran, Sales; and Noel Conroy, Commercial Manager.

NSAI certifies Sanbra Fyffe’s INSTANTOR® PRESS SYSTEM to EN ISO 21003…

A first for Sanbra Fyffe with NSAI certification


anbra Fyffe Ltd, market leaders in the supply of plumbing and heating products in Ireland, is celebrating being the first Irish company to be awarded NSAI’s licence to use the Irish Standard Mark in connection with its new INSTANTOR® PEX-AL-PEX Multilayer Pipe and INSTANTOR® Press Fittings range. Awarded by the NSAI (National Standards Authority of Ireland), this certification is a genuine statement of quality and highlights Sanbra Fyffe’s ongoing commitment to the manufacture and supply of superior plumbing fittings. It also verifies that Sanbra Fyffe’s INSTANTOR® Press System conforms to EN ISO 21003, the defining standard and benchmark manufacturers strive to achieve in multilayer piping and press systems. Following two years of intensive product development and testing, the

INSTANTOR® Press System underwent a rigorous and thorough certification audit with the NSAI. The successful culmination resulted in the NSAI granting licence number 1.153.001 for International Standard EN ISO 21003 to Sanbra Fyffe. Commenting on the success, Noel Conroy, Commercial Manager at Sanbra Fyffe, said, “This is a great achievement for the company. Sanbra Fyffe are the only Irish company to be awarded a licence for this standard by the NSAI. “The industry has many similar product offerings that claim to be manufactured to the standard, but are not necessarily certified to the standard by a recognised Standards body. With our NSAI Certification, Sanbra Fyffe can differentiate completely from the competition. “The NSAI certificate provides proof for the builder providers, plumbing and heating stores and the plumbing trade as a whole that Sanbra Fyffe’s INSTANTOR® Press

“With our NSAI Certification, Sanbra Fyffe can differentiate completely from the competition.” 40 | PLUMBING & HEATING MAGAZINE


pipe and press-fit fittings

“Sanbra Fyffe is the only Irish company to be awarded a licence for this standard by the NSAI.”

A closer look at the certified INSTANTOR® press system

System conforms to the EN Standard while underscoring Sanbra Fyffe’s reputation as the market leading supplier of quality plumbing and heating products in Ireland.” Noel also paid tribute to his Sanbra Fyffe colleagues involved in achieving the standard and thanked the NSAI for their cooperation with Sanbra Fyffe engineering and quality control staff during the testing and audit process. Sanbra Fyffe Ltd, part of the Northstone group, is committed to the supply of superior plumbing products, hence the company motto is ‘Quality without compromise’. The extensive range of plumbing and heating products provided by Sanbra Fyffe includes other brands of note, such as TUCSON® pumps, motorised valves and expansion vessels; EIRLINE® taps; IMMERTEC® immersion heaters; SANKEL® central heating chemical treatments; and LEISURE and RANGEMASTER sinks.

INSTANTOR® PEX-AL-PEX (PE-xB/ Al/PE-xB) is a multilayer pipe which combines all the advantages of metal and plastic pipe. The pipe is constructed with a double inner and outer layer of Silane method crosslinked polyethylene PE-xB, then bound by quality adhesive to a longitudinally TIG butt welded 100% oxygen tight aluminium layer. It is this aluminium layer that allows the pipe to maintain its shape after bending. Total hygiene and high corrosion resistance is ensured as fluids come in contact with the inner PE-xB layer only. Available in: Coils - 16mm x 100M, 16 x 500M, 20mm x 100M, 26mm x 50M, 32mm x 50M Insulated Coils - 16mm x 100M, 20mm x 50M, 26mm x 25M, 32mm x 25M This is a more cost effective pipe system when compared with conventional piping systems in that it requires less fittings than traditional methods. The metal core within the pipe means it can maintain its rigidity

under temperature when installed in hot water applications and with noticeably less expansion, an advantage when being used in exposed pipework in central heating systems. INSTANTOR® Press fittings are manufactured using the same highgrade CW617N brass as Sanbra Fyffe’s market leading range of NSAI certified INSTANTOR® Brass Compression fittings. Each fitting features stainless steel sleeves and two EPDM ‘O’ rings on each connection which, when pressed correctly, delivers a water-tight seal in seconds. Quick to install in three simple steps – Cut, Calibrate & Press, saving on time and costs as less fittings are required when compared with traditional plumbing methods. INSTANTOR® Press fittings are designed for use in sanitary water supply and heating systems and are available in sizes 16mm, 20mm, 26mm and 32mm.

Sanbra Fyffe Limited, Conex Works, Santry Avenue, Santry, Dublin 9, Ireland. T: (RoI) 01 842 6255 or (NI) 00353 1 842 6255 – E:



new showroom

Miss NI Leanne McDowell pictured with staff from bassetts at the launch of the new-look Coleraine showroom from left, Roger Patterson; Alan Wright, Managing Director; David Glendinning; Alistair Taylor and Alastair Gillen, Branch Manager.

Latest expansion reflects the company’s optimism for 2016 and continued strong performance in the bathroom, heating and tiling sector…

Bassetts unveils new Coleraine showroom


assetts, Northern Ireland’s largest bathroom, heating and tile company, recently opened the doors of its newly expanded Coleraine branch, located on Cloyfin Road, with an exclusive launch event. Miss Northern Ireland, Leanne McDowell; Mayor Michelle Knight-McQuillan and the leading star of local Ballywilliam Drama Group’s Legally Blonde, Gillian Brown, were among the guests who came to celebrate the business growth in the area. The newly expanded store has seen the branch double in size to showcase its growing range of bathroom and tile designs, alongside a broad range of plumbing and heating products. Designed to provide a complete showroom

experience, the new showroom utilises the space to inspire customers to be able to visualise complete bathroom settings in their homes, whilst offering them a wider product selection. This includes dedicated tile displays showcasing a full range of the latest styles and trends. The showroom expansion is one of two extensions within the Bassetts network in the North West, with the L’Derry branch offering new bathroom displays and the first ever tile studio for the company. In addition, the company has opened a new showroom at Boucher Crescent within the heart of the thriving Boucher Road retail area in Belfast, with Bassetts now boasting a network of 14 branches across Northern Ireland.

Locally-founded in 1982, Bassetts - which is now part of the internationally renowned Saint-Gobain Group - has strengthened its operations significantly, almost tripling in size over the last ten years. Managing Director of Bassetts, Alan Wright, commented, “We are delighted to officially launch the extension of our Coleraine showroom which sees the branch double in size and offer our customers an increasing selection of bathroom, heating and tiling products. We continually strive to bring the best ranges and pride ourselves on our ability to meet the needs of our customers, including our many trade customers. “We are proud of the continued growth we have experienced in the province and we are delighted to reinvest this back in to the

“We continually strive to bring the best ranges and pride ourselves on our ability to meet the needs of our customers.” 42 | PLUMBING & HEATING MAGAZINE


new showroom

Visualise bathrooms with the Visualiser

business, particularly in the North West where we have expanded two key branches to offer our customers greater choice and service.” Bassetts is all encompassing and caters for every bathroom, plumbing and heating need, ranging from bathrooms, showers and tiles through to radiators and boilers. Bassetts’ extensive branch network provides residential and trade customers with bathroom solutions from the leading local and international manufacturers. The opening of the newly extended Coleraine branch is part of a number of major growth milestones, that reflects the company’s continued strong performance in the bathroom, heating and tiling sector and optimism for 2016. Alan added, “Despite the difficulties that many national retailers may be facing in the home improvement market, we have gone from strength to strength. “We believe this is down to our increasing investment into the company, as well as our unique approach and personalised service to both our trade and retail customers. “With the number of new homes being built

“As we look to the year ahead, we plan to build on our product offering throughout our extensive branch network in Northern Ireland.”

up by almost 50% in Northern Ireland, we are committed to offering our trade customers an expanded range of options and to plug the gap in offering stylish and affordable heating and plumbing solutions for new builds. “As we look to the year ahead, we plan to build on our product offering throughout our extensive branch network in Northern Ireland and continue this upwards growth trend through investment in both our branches and our people.” Bassetts has branches in Bangor, Belfast, Coleraine, Downpatrick, Dungannon, Lisburn, L’Derry, Mallusk, Greencastle, Newry, Portadown and Omagh. For further information, visit the website at or telephone head office on 028 3833 9438.

g Bassetts has considerably invested in cutting edge design technology with the Bassetts Visualiser – a state-of-the-art interactive touchscreen based software and the first of its kind in Northern Ireland. It allows home-owners, interior designers, contractors and other customers to imagine, design and visualise their own unique room setting and choose from hundreds of wall and floor tiles for bespoke bathroom and tile solutions. Initially piloted in the company’s Belfast Boucher Crescent branch, the Bassetts Visualiser technology will be incorporated within additional stores in 2016. The addition of the new technology offers customers a complete showroom experience with skilled staff, inspirational displays and the freedom to design your own look with the Visualiser, which is fully interactive and available for customers to use freely.

The Bassetts Visualiser has been an instant success at the Boucher Crescent, Belfast, branch.

COLERAINE BRANCH: 20a Cloyfin Road, Coleraine, BT52 2NU T: 028 7034 4552 F: 028 7035 6059 Visit us at



With the future in mind

A new generation of wall hung boilers Prestige Solo

50 - 75 - 100 - 120 High capacity condensing boilers

NOx Class 5 Wall mounted gas condensing boiler High efficiency and quiet operation Cascade installation from 100 to 920 kW Easy maintenance State of the art electronics Stainless steel heat exchanger

FOR ENQUIRIES (NI) C&F Quadrant, Unit 15 Abbey Business Park, Mill Road, Newtownabbey, County Antrim BT36 7BA T: +44 (0)28 9036 5555 - F: +44 (0)28 9036 5565 - E:

Case Study – C&F Quadrant

Ashwood House Nursing Home in Newtownabbey.

Michael Crymble of Geoff Castles Boiler Services Ltd and Michael Clarke from C&F Quadrant with the new ACV Prestige boilers installed at Ashwood House Nursing Home in Newtownabbey.

The two new ACV Prestige boilers from C&F Quadrant which were an emergency installation for Ashwood House Nursing Home.

Emergency installation at a Newtownabbey nursing home requires swift action from leading supplier and installer…

C&F comes to the rescue


&F Quadrant has again teamed up with Geoff Castles Boiler Services Ltd to ensure residents at a private nursing home remained warm and cosy over the winter. The Ashwood House Nursing Home in Newtownabbey is a purpose-built facility that opened its doors in 1990. With 36-bedrooms and boasting the most modern conveniences, comfortable accommodations, quality dining and extensive gardens, the family-run private care home prides itself on delivering the highest standards of care. So when the nursing home’s boilers failed, they faced a serious dilemma. Keen to avoid a repeat of investing in boilers that didn’t deliver, the owners of the home wanted a cost effective and reliable solution. For Michael Crymble at Geoff Castles Boiler Services Ltd the solution was easy and the company turned to C&F Quadrant to provide the solution in the form of two ACV Prestige MK4 120kw boilers. “The big challenge we faced was time,” said Michael Crymble. “We needed to keep the heating running so there was zero amount of downtime on the job. But C&F Quadrant


ensured a quick turnaround and we were able to keep the heating system operating successfully while we did the switchover. “We even had to create a new boiler room but, despite all the challenges, it all ran very smoothly. The client is delighted with the new system and said that he now knows that he has paid for quality.” Michael Clarke, Technical Manager at C&F Quadrant, said the company prides itself on providing reliable solutions. “Working on projects like these you see just how important a reliable heating system is. That is why we only supply products that meet the highest standards. Our systems are cost-effective over the long-term and will provide high levels of energy efficiency. “With no guarantees over fuel prices, everyone from the owners of care homes to office blocks are looking more long term and seeing the benefits of installing more energy efficient systems that will cut their bills. We can offer that alongside reliability.” The new generation ACV Prestige range falls into this category. A high efficiency, wall-mounted gas or propant condensing boiler, the Prestige MK4 range comprises three models – 42kW, 50kW and 75kW –

with cascading available for up to three units without additional controls. A heat-only boiler, the Prestige is compact and lightweight making it easy to manoeuvre while installation and service is enhanced with all components easily accessible from the front. With ACV’s highly successful self-staining stainless steel heat exchanger, this range offers versatile control (thermostat on/ off, Open Therm, 0-10 V input, alarm, Modbus); flue connections of Ø concentric 100/150mm and an integrated flue gas measurement point on the boiler. Finally, Prestige MK4 benefits from having the new ACVMAX control fitted as standard which includes a new graphic LCD and extended functionality. This all delivers added durability and, as a result, is more reliable and efficient – which is exactly what staff and residents at Ashwood House Nursing Home were looking for.

T: C&F Quadrant on 028 9036 5555 W:


Just some of the many market-leading brands available from MD Ireland

Ireland’s No. 1 Distributor of high-quality brand names in Plumbing, Heating and Bathroom products


✆ +44 (0)28 9262 0400 : +44 (0)28 9262 2939 e: Mark Crawford - Area Sales Representative ✆ +44 (0)7764 634144 e: SALES OFFICE:

Showers & Enclosures

Internal promotion of former Branch Supervisor will provide a smooth transition…

MD Ireland appoints new Area Sales Representative


ark Crawford has been appointed the new Area Sales Representative for Ireland by MD Ireland and he is relishing the new challenge. The company prides itself on internal promotion and Mark’s appointment is another example of this, as he takes over from Andy Erwin who has left the company to pursue a career outside the plumbing and heating industry. In fact, Mark has worked his way up the ranks at MD Ireland, joining the company eight years ago as a sales administrator before being promoted to Branch Supervisor last year. Those two roles provided the perfect foundations for Mark’s new position which will see him working directly with customers all over Northern Ireland and the Republic of Ireland. “I’m really looking forward to this new challenge and to meeting our customers and seeing how we can make a difference to their business,” he said. “As Branch Supervisor, I have already worked with many of our customers, dealing with them on the phone or via e-mail, so it has been nice to be able to put a face to the voice.” Mark’s appointment has ensured a smooth transition for the company, with it being very much a case of business as usual. “The fact that MD Ireland has a history of

Mark Crawford newly appointed Area Sales Representative MD Ireland.

promoting staff from within is a big positive,” added Mark. “As we have proved, it means that you can continue delivering the same high levels of customer service without too much disruption but, on a personal level, you know that, if you work hard, you have the chance to move up the ranks.” Despite the fact that MD Ireland already has a strong customer base in place, the company is always looking to expand its horizons. “First and foremost, we want to continue to

“Having worked there for eight years, I know the strength of the team we have at our head office and that brings us added confidence.”


deliver the same high level of service to our established customers,” explained Mark. “Having worked there for eight years, I know the strength of the team we have at our head office, and that brings us added confidence. “That will help as we move forward, as we see a lot of potential in the marketplace, particularly in the Republic of Ireland. Many people see us as simply a bathroom distributor, but we offer a lot more than that, with a wide range of plumbing supplies ranging from boilers to pipework making up our portfolio. It means that plumbers’ merchants and bathroom showrooms can deal with one direct supplier, which makes life easier. “But, more importantly, we listen carefully to the needs of our customers and we will continue to grow our product range to meet these demands.” T: Mark Crawford, Areas Sales Representative for Ireland, on (NI) 028 9262 0400 or (RoI) 048 9262 0400 or (NI) 07764 634144 or (RoI) 0044 7764 634144


Case Study – Warmflow

Ringing endorsement for highly efficient heat pump as local plumber selects it for his own home…

Damien’s delight at Warmflow Ground Source Heat Pump


here are few better endorsements in business than when someone who works in the industry chooses your product for their own home - and that is exactly what has happened to Warmflow recently. Damien Keown is Contracts Manager for O’Kane Plumbing & Electrics, which has offices in Dublin and Cookstown and carries out work in the domestic, commercial and renewable sectors. When he was researching how to cut the energy bills at his idyllic home outside Belleek, he opted for a tried and trusted manufacturer. “We have installed Warmflow products on retrofit upgrades all over Ireland so I was well aware that the company delivers in terms of a quality product and a great backup service,” he said. “When I started looking into new systems for my own home the first thing I wanted was a tried and trusted manufacturer and with Warmflow also being based locally and offering a great service, it all added up to a great package.” With additional land available to install the ground loops beside his home, Damien selected the Warmflow Ground Source Heat Pump. He has also added solar thermal and solar PV panels to the property, meaning his running costs for the heat pump are practically cost neutral. Damien added, “The overall efficiency of the Warmflow Ground Source Heat Pump is second to none and the inclusion of an inverter was very important, as I wanted to make sure the system was as efficient as possible. In terms of a quality product and a great service, Warmflow ticked all the boxes.” The project offered a slightly different challenge as it was a retrofit of an oil heating system but it was one that Warmflow took in its stride. “We were delighted to be working closely with Damien and that the system has proved


Damien Keown, Contracts Manager, O’Kane Plumbing & Electrics and Michael McGirr, Warmflow, with the Warmflow Ground Source Heat Pump recently installed at Damien’s home.

Damien Keown’s energy-efficient home includes a Warmflow Ground Source Heat Pump.

such a success,” explained Michael McGirr, Renewable Technical Sales Representative. “This project confirms that those looking for a highly efficient heat pump should look no further than Warmflow.” This also confirms that Warmflow has met the company’s original goal of designing a heat pump that is one of the most efficient appliances in its class. Independent tests have shown the efficiency of the Warmflow Ground Source Heat Pump to be 508% at B0W35. This means that for every 1kW of electricity consumed, 5.08kW of heat are produced. Under the new ErP Directive, the Warmflow Ground Source Heat Pump also has a Seasonal Coefficient of Performance (SCoP) of A+++. Unlike most other heat pumps which produce heat at a fixed output, the Warmflow Ground Source Heat Pump makes use of the latest variable speed compressor technology to produce heat at the required rate. This gives the heat pump a wide output range and it automatically modulates within this range depending on the heat demands. To optimise the efficiency of the appliance it is equipped with the latest EC motor variable speed circulating pumps, which matches its speed to the hydraulic resistance and the heat demand of the system and extraction rate of the ground loop.

For ease of installation, all pumps and sealed heating system components are conveniently housed within the heat pump casing. This speeds up installation and minimises wiring and plumbing needed on site. The unit also has an inbuilt monitoring system, which monitors flow temperature, flow rates and system temperatures for easy commissioning. A dedicated wiring centre greatly simplifies connection to external wiring and sensors making this heat pump very installer and service friendly. The Warmflow Ground Source Heat Pump is part of a wider renewables range from the company that includes wood pellet boilers and solar thermal tubes.

Manufacturer: Warmflow T: (NI) 028 9262 1515 or (RoI) 048 9262 1515

Installer: O’Kane Plumbing & Electrics T: (RoI) 01 497 9103 or (NI) 028 8675 1049



Rinnai products training Hamilton Gas Products, allIreland distributor for Rinnai, is offering training in Rinnai products, making it easy for professionals to experience tailormade, flexible courses that allow engineers the opportunity to explore first-hand the practical and energysaving benefits of continuousflow, gas-fired water heaters. They can also familiarise themselves with the technology, from system design and installation through to maintenance jobs. The training events, which are geared to the range of customers serviced by Rinnai, cover both traditional and new technologies for commercial water heating. The training is carried out by Ian Jenkins at locations still to be confirmed in Northern Ireland and the Republic of Ireland. To register your interest to attend, contact Hamilton Gas Products direct. T: (NI) 028 9146 1111 or (RoI) 048 9146 1111 E: - W:


A-rated Infinity range for infinite hot water Rinnai offers what is claimed to be the most energy efficient and cost effective range of A-rated energy labelled appliances with load profiles to cover domestic to large industrial applications. Among its latest models are Rinnai Infinity domestic and light commercial units, including the 24kW multipoint Rinnai Infinity 11i with push-fit fluem which is capable of 8.4 litres per minute and joins the 16i and the Rinnai Infinity 17e for external mounting. The Rinnai Tankless K26i internal domestic water heater delivers up to 107% net thermal efficiency. The latest models also include Rinnai’s heavy duty condensing (hdc) Infinity models such as the Infinity HDC1600i Low-NOx-tested to below 20ppm NOx that produces the lowest emissions on the market, with 107% net thermal efficiencies. Also included are Rinnai Infinity’s specific bespoke packages which have been created to provide better on-site efficiency and is supplied to site in bundles. The A-rated systems offer the highest efficiencies and can be G3 compliant and offers the best guidance to support legionella (ACOP L8). The package also includes scale protection options to maximise system efficiency. Rinnai products are available via all-Ireland distributor, Hamilton Gas Products. T: (NI) 028 9146 1111 or (RoI) 048 9146 1111 E: W:


oftec ireland news

Industry Digest - Latest News from OFTEC... Plumbing & Heating Magazine provides an insight into OFTEC Ireland’s work on behalf of the oil heating and cooking industry in Northern Ireland and the Republic of Ireland…

First Solid Fuel Training Centre in Northern Ireland launched


he first OFTEC approved training centre in Northern Ireland to offer training and assessment for OFTEC’s Solid Fuel Installation, Servicing and Commissioning (Dry) certification has now opened at Micon in Lisburn. Micon Distribution LTD is a leading distributor to the fireplace and stove industry throughout the UK and Ireland and is offering the new course to technicians to provide greater support for retailers and installers within the industry. In conjunction with North West Regional College, the specialist course aims to provide candidates with the knowledge and understanding to install dry stoves which meet the requirements of building regulations and standards. The new training centre in Lisburn brings the number of centres in Ireland offering solid fuel training to two, with METAC already established in the Republic of Ireland. The courses are open to technicians wanting to demonstrate their competence to customers and offers a recognised qualifications and registration with a trade association with an excellent track record. With trendy solid fuel stoves in vogue at the moment, it is important that householders know the risks and understand the importance of correct installation and proper maintenance. New and replacement solid fuel combustion appliances must be installed in accordance with regional building regulations and manufacturer’s installation instructions. If they are not installed and maintained correctly they can present a dangerous risk to life and property. Registering with OFTEC and becoming a

Launching the first Solid Fuel Training Centre in Northern Ireland are (from left) Nicola Curry, North West Regional College; David Knipe, Training Manager, OFTEC; Michael Farnon, MD Micon Distribution Ltd; David Blevings, Ireland Manager OFTEC; and Christine Murphy, Marketing Manager, Micon Distribution Ltd.

‘Competent Person’ means a technician can demonstrate their competence to consumers. This certification allows consumers to have peace of mind as the technician has been trained, assessed and inspected in the field and is deemed competent to work on their heating system. Additionally, technicians have full insurance and are part of a trade association with a proper complaints procedure in place, should something go wrong. The technician also has access to free technical advice seven days a week, the support of local inspectors on the ground and the use of control documentation for the benefit of consumers. Micon will initially offer installers the OFT15108(D) - Installation, commissioning and servicing of solid fuel burning appliances (dry space heating) and propose to offer the OFT15-108(W) – Installation, commissioning and servicing of solid fuel burning appliances (dry space heating and hot water heating) later this year. Under each scope of registration, technicians can install, commission and service solid fuel fired stoves, room heaters and associated equipment and systems in accordance with manufacturer’s instructions, industry practices and standards, and legislative requirements. Micon is a family run business that has been

operating within the industry for over 30 years and is led by brothers Michael and Conor Farnan. Managing Director, Michael Farnan, said, “The next step for us was to ensure we had the support in place for our retailers and installers within the industry. Becoming an OFTEC Approved Training Centre enables us to provide recognised training and assessment of installers.” David Blevings, OFTEC Ireland Manager, added, “We are delighted to welcome Micon as an OFTEC training centre in Northern Ireland. Their offering of the solid fuel course will complement the current oil courses being run by centres locally and, along with METAC in the Republic of Ireland, fills a welcome gap in the solid fuel market. “For too long there has been a limited offering of solid fuel training in Ireland and we are delighted to be associated with proactive providers like Micon and METAC. “For OFTEC registrants who have completed a solid fuel course in recent years they can add on the solid fuel scope of registration from just £50 (€65).” Book your place on a solid fuel course. Contact (NI) Micon - Kerry Hunter on 028 7127 6170, e-mail or Christine Murphy on 028 9262 0877. Contact (RoI) METAC on 057 8756540.

David Blevings, OFTEC Ireland Manager on T: 028 9186 2916 Sean McBride, Ireland Representative on T: 087 241 7041 W: or for solid fuel registration



plumbing & Heating

HAMILTON GAS PRODUCTS LTD 2 Balloo Place - Balloo Industrial Estate - Bangor. T: 028 9146 1111 - E:


Specialists in the repair and calibration of test and measurement equipment Fast efficient and professional service. Fully trained engineers and service centre is equipped with the latest calibration instrumentation. HAMILTON GAS PRODUCTS LTD 2 Balloo Place - Balloo Industrial Estate - Bangor. T: 028 9146 1111 - E: AUTHORISED DISTRIBUTOR AND CALIBRATION CENTRE FOR




The former Aer Lingus HQ building at Dublin Airport where three Rinnai HDC 1500i NG Condensing Water Heaters have been installed.

project success for Hamilton Gas Products and AirconMech Ltd…

Rinnai takes flight at Dublin Airport


ater heaters from Rinnai were specified for the refurbishment of Dublin Airport. Three HDC1500i NG Condensing Water Heaters have been installed at the newly refurbished Aer Lingus building, providing superior efficiencies and meeting the high hot water requirements. The system also includes one PLUS 500 Buffer (complete with accessories) and one common flue system to suit (200 mm flue with common header to suit). The system was designed, supplied and commissioned by Hamilton Gas Products and installed by AirconMech Ltd. Anthony Hayes is Technical Director at AirconMech Ltd, and was responsible for the full mechanical contract on the project. “The heaters supplied by Hamilton Gas Products were a small element of the project but an important one. The strategy we employed to install the heaters was an engineered solution with Delap & Waller, the project consultants, to the hot water provision on the project.” The hot water demand part of the design was, says Anthony, quite high. “They’re also very efficient in terms of space saving. Space was extremely tight so we had to try and devise a solution that was quite compact.” Rinnai offers some of the most energy efficient and cost-effective ranges of A-rated energy labelled appliances with load profiles to cover domestic to large industrial


applications, ideal for a large project like the Aer Lingus building at Dublin Airport. Non-condensing Infinity water heaters are ideal for the replacement market and the heavy duty condensing range, providing superior efficiencies for commercial operations of all sizes whether used to standalone or in Infinity Plus form, where banks of HDC units are combined to satisfy the high peak time demands of larger operations. The condensing process associated with the Rinnai HDC1500i internal water heater delivers up to 105% net thermal efficiency says Rinnai, which translates to significant energy savings when compared to their conventional counterparts. The product saves space, water, energy and time and applications are limitless. The HDC1500i boasts a compact design with internal and weatherproof external models and is also, importantly, renewables ready when you are - suitable for use as a temperature booster for solar thermal and heat-pump use. AirconMech also installed a 200mm flue with common header at the building. According to Rinnai, the common flue streamlines modular installation of its Infinity condensing continuous flow gas water heaters, making the whole process significantly more cost effective. Rinnai has also pioneered a common header flue system to streamline manifolded installations of its Infinity condensing continuous flow gas water heaters range.

Installation of the water heaters was challenging says Anthony. “The project required a lot of demolition works and it all happened in a very tight programme. Another challenge we faced was the fact that the demolition works weren’t straightforward and were quite complex. That led to areas not being released until quite late in the project so we only had a certain amount of time to get things done. “The building was an old, very large concrete building which made the demolition process an arduous one. In addition, the conversion aspect of the project was complicated. So small aspects of the job like that made the overall project challenging.” “The Rinnai water heater we installed is a great little machine. Coupled up with a buffer cylinder, they were able to meet the high hot water requirement demanded by the project. They really were the best fit for the project.” If you have engineers who need Rinnai training, e-mail for more information. Read more on page 50 Rinnai products are available via all-Ireland distributor, Hamilton Gas Products T: (NI) 028 9146 1111 or (RoI) 048 9146 1111 W: (NI) or (RoI) AirconMech Ltd - T: 00353 (0) 53 9238888 W:


company news - heat merchants

NSAI has certified Heat Merchants’ PRO Range of plumbing fittings to I.S. EN 1254-2…

Mark of quality for Heat Merchants range


eat Merchants and Sanbra Fyffe have been awarded a licence to use NSAI’s Irish Standard Mark in the manufacture of the Heat Merchants’ PRO Range of brass compression fittings. According to the company, this NSAI certification is a true statement of quality which highlights Heat Merchants and Sanbra Fyffe’s commitment to the supply of approved compression fittings conforming to I.S. EN 1254-2. During October and November the Heat Merchants’ Pro Range of brass compression fittings underwent a rigorous and thorough certification audit with the NSAI to International Standard EN 1254-2. The certificate is valid until December 8, 2018. Commenting on the success, Alan Hogan, Managing Director of Heat Merchants, said, “This is a great achievement for Heat Merchants and Sanbra Fyffe; with our NSAI approval we are ensuring that Heat Merchants is providing the highest possible quality compression fitting to the marketplace, especially during these times where there is a heightened awareness of such certification.”

Pictured at the presentation of the NSAI Certificate were (from left) Alex Cafagna and Denise Boland, Heat Merchants Group; with Noel Conroy, Commercial Manager, Sanbra Fyffe Ltd.

Alan paid tribute to his colleagues in the Heat Merchants product team and also Noel Conroy and his team in Sanbra Fyffe for their hard work in achieving the standard. He especially thanked Sean Balfe and Martin English of NSAI for their cooperation with both the teams’ engineering and quality control staff during the certification testing process.

NEW SERVICE In other company news, the Heat Merchants team of technical design engineers has introduced a commissioning, technical support and after sales service. The team has full professional indemnity insurance and can provide a comprehensive heating and plumbing specification service for both commercial and domestic projects. The team has also extensive experience in the domestic, multi-dwelling and commercial fields and will assess a project’s individual requirements and propose a best fit solution, which will be fully compliant with the Building Regulations and BC(A)R.

Technical Design Team - Charles Monahan; Stephen Sheridan; Patrick Farrell; Paul Kane, Technical Design Manager; and Owen Boyle. Absent from photo are Enda McGowan and Bernice Sheerin.


“This is a great achievement for Heat Merchants and Sanbra Fyffe; with our NSAI approval we are ensuring that Heat Merchants is providing the highest possible quality compression fitting to the marketplace.” Contact for more information on the services available. T: (RoI) 090 644 2300 or (NI) 00353 90 644 2300 W:

New service... g The new services on offer from the Heat Merchants team of technical design engineers include: • Equipment specification and sizing • Integrated heating system schematics • Radiator placements and underfloor heating • Hot and cold pipe work layout • Heat pump sizing • Solar photovoltaic, thermodynamic and thermal specification • Demand-controlled ventilation • Air conditioning for residential and commercial • Full equipment schedule • Commissioning and after-sales support


Company profile

Even though it has over 130 years’ experience in the industry, this leading plumbers’ merchant continues to look forward…

Service and experience from McCandless Plumbing Supplies


hile the plumbing and heating industry continues to change at pace, the two constants of experience and service continue to set McCandless Plumbing Supplies apart from the competition. Established in 1885, McCandless Plumbing Supplies has been in existence for over 130 years and that strong history in Coleraine remains as strong as ever. It is this solid foundation that has helped the company to go from strength to strength and now, as part of the Macnaughton Blair group, the branch at Lougestown Industrial Estate continues to flourish. This successful history is proof that the simple business ethos of good service delivered by knowledgeable staff makes all the difference, as Sales Manager, Eamonn Murray, explained. “We pride ourselves on great service and with such highly experienced staff, our customers know they can rely on McCandless Plumbing Supplies. “Many of our staff have over 40 years’ experience in the industry so we have been able to build strong relationships with our customers. We have customers who first used the branch when they were an apprentice and


The McCandless Plumbing Supplies and Watershed team (from left) Corin Campbell, Neil McCloy, Mervyn Millen, Stephen Scott, John O’Hare; Stephen Darragh and Eamonn Murray.

are now nearing retirement age, showing the strength of our customer relationships. “The craic at the trade counter is great but, at the end of the day, we still have to deliver the products customers want at a price that is competitive. “There is a lot of competition in this area so keeps us on our toes and ensures we continue to provide the best service possible.” That service is backed by a strong stock of products from the market leaders in the plumbing and heating industry. This diverse product range is required as McCandless Plumbing Supplies has a varied customer base, ranging from DIYers and self-builders through to plumbing contractors of all sizes. Yet, for a company with a tradition dating back over a century, there is nothing backward looking about McCandless Plumbing Supplies. “We have strong relationships with our suppliers so, by working closely with the manufacturer’s reps or taking part in training courses, we work hard to keep up with the latest innovations and changes within the industry. “That is where the experience of our team

really helps, as our customers know they can rely on us for advice and guidance. With the industry moving at such a pace that we have become a vital information source for customers.” McCandless Plumbing Supplies also benefits from being part of the wider Macnaughton Blair group which has six plumbing and heating branches across the province. As contractors are now moving outside their traditional localities for work, this cross-branch service is an area of growing importance. This inter-company working extends to the company’s neighbours at Lougestown Industrial Estate, with a Watershed Bathrooms showroom and a branch of Jacobs Building Supplies next door. Both these companies are also part of the Macnaughton Blair group and are seen as an added extra by customers. “We have crossover between all three branches and the recent refurbishment of the Watershed Bathrooms showroom has helped boost trade. We all work together very closely to help our customers.” T: 028 7034 4422 W:


Push-fit fittings

Find out how the latest innovation in metal pushfit fittings brought multiple benefits to a recent office redevelopment…

The fast and effective connections delivered by SharkBite fittings during a recent office redevelopment.

See how quick SharkBite is to install at

SharkBite® is perfect fit for residential conversion


was also easier and quicker than other hen a leading M&E firm alternatives,” added James. undertook a redevelopment of an “In fact, research has revealed that metal office building, converting it to push-fit fittings and valves with SharkBite 54 residential apartments, SharkBite was technology are twice as fast to install instrumental in helping to complete the as press fittings; three times faster than project ahead of the expected deadline. compression fittings and four times quicker James Bell, SharkBite Brand Director at that end feed fittings. Reliance Worldwide Corporation (UK) “Translated into real-time savings, one Ltd (RWC UK), explained, “When we first installer reported a saving of three hours’ showed SharkBite to the firm, they could labour on a combi boiler installation, immediately see how the range could work reducing the total installation cost for the and were keen to use it but we needed customer and releasing them to get to to convince the M&E consultant on this their next job. With this in mind, we were project that it was a reliable alternative confident that the potential time-saving on to traditional methods of making pipe the apartment conversion project would connections. prove to be significant and believe it “We worked closely with the Project and ultimately helped to deliver completion two Compliance Manager and demonstrated to three weeks ahead of schedule, leaving how the range could save a huge them free to move on to the next project amount of time on site and the additional quicker.” advantages this would bring.” A further advantage was that SharkBite The SharkBite range of ultra-low lead DZR enables flame-free jointing, so with no heat brass fittings enables installers requirements there is no need for a hot to make connections to works permit. In turn, this reduces risk on five different types of site and less time is wasted pipe for any domestic or because installers don’t have commercial hot and cold to wait for joints to cool - a water application, enabling major benefit from a health a significantly quicker and and safety, insurance and more efficient installation paperwork perspective. every time. “Many M&E outfits are always “On this particular project, keen to utilise cutting-edge the team of installers used technologies and innovations SharkBite for a range of so this represented a plumbing requirements but perfect opportunity for them mostly it made for a much more to trial the SharkBite range. robust and reliable solution for The WRAS approved The feedback we’ve received joining copper and PEX pipes that SharkBite fittings.


has been fantastic. “As part of our commitment to providing the best technical support and training, our local Area Sales Manager visited the site to train the installers on how easy and flexible the fittings are to use, especially because they’re fully demountable and instantly re-usable. They could all immediately see how much quicker and simpler this would make their job on a daily basis. “The project installers also used a variety of other products from the Evesham based manufacturer, including PEX pipe, Tenant Valves and Stop Cocks. “On a project of this scale, the time saving element alone justified the specification of SharkBite, but the additional benefits of a complete system solution, easy to insulate, ease of future maintenance and no hot works permit requirements made the range a clear winner on several different levels,” concluded James. SharkBite fittings and valves are WRAS approved and are pressure rated up to 10bar @1200C for domestic sizes (10-28mm). 35-54mm products are also available for commercial / industrial applications. SharkBite fittings are guaranteed for 25 years. T: Stuart Harron, Regional Sales Manager for Ireland, on (NI) 07909 532 133 or (RoI) 0044 7909 532 133. E: T: Garth Walsh, Product Manager, Northern Ireland, on (NI) 07881 274 917 or (RoI) 0044 7881 274 917. E: W:


project profile

St Clare’s Abbey Primary School, Newry MECHANICAL CONTRACTOR

A new name with an experienced team, Gilmore Engineering Services successfully completes the company’s first contract…

A first for Gilmore Engineering Services


ilmore Engineering Services has successfully completed the mechanical contract at the new St Clare’s Abbey Primary School in Newry. The company was only established in January 2015 and this was the first project that Gilmore Engineering Services successfully secured. “We are very proud to have been awarded this contract and I hope that is reflected in the high standards of work we have delivered at St Clare’s Abbey,” commented Managing Director, Andy Gilmore. “This has really got us up and running and, while it isn’t the first project we’ve completed, the fact this was the first job we won marked a significant milestone for us. As a Newrybased company it also means a lot to have this success on our doorstep.” While the company may be a new name in the industry, the fact that this project ran so smoothly is a reflection of the experience that Gilmore Engineering Services can offer.



project profilE

Andy has been in the industry for over 27 years and he has built a strong team around him. “We have built a very strong team and we are growing all the time,” said Andy. “We can call upon a lot of experience within the team but, at the same time, we are also a very forward-thinking company and we’re willing to adopt new technology alongside more traditional methods.” Working alongside Felix O’Hare and Company - the main contractor on the project - Gilmore Engineering Services provided a state-of-the-art mechanical solution for this £5million new-build primary school and nursery school. The project brings two former schools together onto one site. St Clare’s Primary School and St Colman’s Abbey Primary School previously operated on two singlegender sites. Now the opening of St Clare’s Abbey Primary School and Nursery marks the beginning of a new era.


Catering for 400-plus pupils and comprising 15 classrooms, including special needs accommodation, the new school incorporates school meals accommodation, an assembly/sports hall, office accommodation and a separate twoclassroom nursery. The mechanical contract delivered by Gilmore Engineering Services reflects the modern facilities of this new school. In addition to the domestic hot water system, the company installed an oil-fired boiler underfloor heating system, ventilation and air conditioning, and rainwater harvesting. The mechanical system also includes CO2 monitoring and is connected to the overall Building Management System. “Overall, the project ran smoothly,” added Andy. “The kitchen facilities are state-of-theart and required a lot of focus, while we also had to deliver a separate plant room for the nursery school but, overall, we didn’t face anything that gave us any real headaches.”

Winning the St Clare’s Abbey PS contract started the ball rolling for Gilmore Engineering Services and, since then, the company has made the most of its border location to secure work across both Northern Ireland and the Republic of Ireland. These projects have included work on factories, schools and universities, with Gilmore Engineering Services capable of working in the new build, retrofit and maintenance sectors. “It has been an exciting first year in business and we are looking forward to building on this success,” concluded Andy.

Gilmore Engineering Services T: (NI) 028 3082 5874 or (RoI) 048 3082 5874 – E: W: Twitter: @gilmore_eng


project profile

St Clare’s Abbey Primary School, Newry Underfloor heating

With over 125 years’ experience, these underfloor heating pioneers have added another education project to a growing portfolio…

Experience and quality from Willis


hen it comes to education projects there is little that Willis Heating & Plumbing needs to learn. Established in 1887, the company has been in business for over 125 years and was one of the first pioneers of underfloor heating technology in the province. Since establishing a relationship with Wirsbo in 1995 (which then changed its name to Uponor), Willis Heating & Pllumbing has installed in excess of 2.5million metres of Wirsbo/Uponor PEX20 pipe in Northern Ireland. The strength of that relationship was again on show at St Clare’s Abbey Primary School in Newry where Willis Heating & Plumbing designed and installed an Uponor underfloor system to the ground floor and first floor of this new-build school. “The project involved around 3,000sqm of Uponor PEX20 UFH pipe along with 16 manifolds, so it was a sizeable project,” explained Ian Steele, Director, Willis Heating & Plumbing. “With our experience on education projects we didn’t face anything out of the ordinary at St Clare’s Abbey and we are delighted to add this to our growing portfolio of school projects. This was also the first time we have worked with Gilmore Engineering and after such a positive


experience we are looking forward to building on this relationship.” The BBA-certified Uponor PEX20 is the ideal underfloor heating pipe for a variety of floor structures in the commercial sector, so it was perfect for this project. The BBA certification is a factor that has proved a vital ingredient for product manufacturers to help ensure acceptance with specifiers, building control, local authorities and insurers. Being able to deliver flexibility on each project while still ensuring quality is one of the key factors behind the success of WIllis Heating & Plumbing. “We pride ourselves on offering customers peace of mind and, with our long-standing relationship with Uponor, we know we can provide that,” added Ian. “People may opt for cheaper alternatives but, for us, it is all about the quality of the product. For that reason, we remain committed to only installing systems that will stand the test of time. Uponor’s 25-year product guarantee offers this peace of mind.” A look at the company’s project portfolio alongside Uponor further highlights the strength of this relationship. In addition to a wide range of National Trust projects such as Temple Of The Winds, the recently

refurbished Mount Stewart, Castleward, and the award-winning Giant’s Causeway Visitors’ Centre – Willis Heating & Plumbing and Uponor have worked on iconic projects such as the Lyric Theatre, Ulster Museum, Grand Opera House, the Royal Victoria Hospital and the almost completed NI Hospice. This is in addition to work in the education sector, where Willis Heating & Plumbing and Uponor have worked on projects at every level from nursery schools right through to universities. These projects have been provided as part of a complete service, with Willis Heating & Plumbing providing technical advice, full design, CAD drawings and quotations as well as the full installation and maintenance service from an experienced, loyal team with a combined work experience in the field approaching 200 years and a combined work experience of the technical/office team in excess of 100 years.

Willis Heating & Plumbing T: (NI) 028 9078 1236 or (RoI) 048 9078 1236 E:


project profilE


Warren Smyth, Uponor Specification Manager for the UK and Ireland (second left) pictured with the team from Gilmore Engineering Services - (from left) Ned Gray, Lisa Owens and Andy Gilmore.

From riser to tap, Uponor’s unique system provides all the advantages of metal and plastic along with a fast, efficient solution…

Uponor MLCP rules the school!


ll the unique advantages of Uponor’s Multi-Layer Composite Pipe (MLCP), press fittings and modular fittings were utilised by Gilmore Engineering Services at St Clare’s Abbey Primary School. Used for the fresh water, chilled water and grey water applications, including Cold Water Service (CWS), Hot Water Service (HWS) and Low Temperature Hot Water (LTHW), the project is the perfect illustration of the versatility of Uponor MLCP. “With dimensions of up to 110mm, the MLCP system enables the use of a wide range of pipe sizes to suit each area of a project. Our complete range allows for the entire installation from the riser to the tap,” explained Warren Smyth, Uponor Specification Manager for the UK and Ireland. “That’s exactly what we delivered on this project. We supplied a wide range of diameter pipes and fittings right up to four inches and including the riser modular fittings in the plant room, so this tested the complete range to the full.” This versatility is just one of the many reasons why more contractors are turning away from traditional copper and steel and opting for Uponor MLCP. For Andy Gilmore, Managing Director of Gilmore Engineering, the speed of


installation and the ease of use were two key factors when choosing Uponor MLCP. He said, “Using the Uponor range provided us with complete uniformity in all the pipework, which helped not only when sourcing the materials but also made for a cleaner, faster installation. Not having to worry about a Hot Works permit is also a huge advantage, and the 25-year warranty provides us with complete peace of mind. It all adds up to a lot of advantages.” With all of the benefits of copper and none of the disadvantages, MLCP enabled a quick installation at St Clare’s Abbey PS without compromising on quality, allowing the build and the construction to be completed on time. The modular fittings allowed for fast and safe installation of the larger diameter pipes, with minimal numbers of components stored on site. MLCP is also form stable, allowing the smallest possible bend radius, a reduced number of connections and, as a result, reduced liability. Crucially, this allows it to be bent into shape according to the build requirements. “We provided full training to the team from Gilmore Engineering Services and we find that, once customers see how easy it is to use, they are more than happy to convert

to MLCP,” added Warren. “Uponor MLCP combines all the advantages of metal and plastic pipe systems without having to deal with the disadvantages of having to worry about issues such as a fluctuation in copper prices and theft from site. The aluminium core of this five layer composite pipe prevents oxygen ingress, reduced expansion rates, and, due to the product’s full WRAS approval, it also fulfils all hygienic safety requirements needed for safe tap water installation. The excellent long-run behaviour has been tested and confirmed by certification bodies all over Europe. From an installation perspective, it couldn’t be simpler. Connections can be made within seconds with the patented Uponor press system which produces permanent watertight press, clamp and compression connections. Complicated connections such as welding or soldering are now a thing of the past.

Warren Smyth, Uponor Specification Manager for the UK and Ireland T: (NI) 07824 435 216 or (RoI) 0044 7824 435216 – E: W:


project profile

ST CLARE’S ABBEY PRIMARY SCHOOL, Newry Kitchen Extractor Canopy

High specification system from Stephens Catering Equipment


tephens Catering Equipment prides itself on delivering the highest standards, and this was again demonstrated on this project. The company supplied a state-of-the-art island kitchen extractor canopy system that was manufactured in accordance with leading industry standards such as the British Occupational Hygiene Service certification (BOHS) P601 (thorough examination and testing of local exhaust ventilation system) and P602- Basic design principles of local exhaust ventilation system. It also met the HCVA DW172 industry standard. The unit was manufactured in 304 grade stainless steel and incorporated baffle filters, recessed lighting, an Armaflex insulated plenum and air-in deflectors. “This was a high specification project that met the highest standards,” said Cameron McIntyre, Fabrication Manager at Stephens Catering Equipment. “We work on a lot of schools and have systems for every budget.”


T: (NI) 028 2586 1711 or (RoI) 048 2586 1711

Top class service from Sermet


illsborough company, Sermet (NI) Ltd supplied two Remeha Gas 210 Eco Pro 5-section compact floor-standing condensing boilers and a Remeha Quinta Pro 45 wall-hung boiler for the St Clare’s Abbey school build. The Remeha Gas 210 Eco Pro range is designed for central heating and indirect hot water production at working pressures not exceeding 6 bar. The boilers are suitable for both new and retro-fit applications, and with conventional and room sealed capability they can be installed in most situations. “The small footprint and high efficiency of the 210 made it ideal for this school build project,” said Andrew Boyd, General Manager, Sermet. The Remeha Quinta Pro Range are compact, wall-hung, condensing boilers which may also be installed free-standing on a suitable frame. “Remeha is one of the largest boiler manufacturers in the UK and is known for producing energy-efficient, sustainable and economical solutions,” continued Andrew.


With more than 45 years’ experience in the industry, the supply and installation service offered by Stephens Catering Equipment incorporates high quality kitchen equipment from world class manufacturers. Live test kitchens are available at the company’s showrooms in Broughshane in County Antrim and Maynooth in County Kildare. They are also available for demonstrations of equipment and to train staff. The company’s services include a free expert planning and design service using CAD; bespoke fabrication units; direct supply of CE approved equipment; Gas Safe and F Gas registered engineers; competitive pricing and dedication, experience and loyalty. The company also has its own in-house stainless steel fabrication plant.

Established in 1975, Sermet (NI) Ltd has developed a quality product portfolio for the building services industry. The company directly represents a range of products manufactured by UK and European based companies, and has been involved in many prestigious hotel, school, leisure and office developments in Northern Ireland and the Isle of Man. “After sales service is regarded as being an essential aspect of our business,” said Andrew. “Our service engineers are fully trained and qualified in all areas of commissioning and fault finding.”

Sermet (NI) Ltd - T: (NI) 028 9268 2531 or (RoI) 048 9268 2531 E: W: Remeha – T: (NI) 0118 978 3434 or (RoI) 0044 118 978 3434 E: W:


plumbing & heating



in profile

Chris Reilly recently appointed Country Manager for Northern Ireland and Republic of Ireland.

Altecnic Ltd’s new Country Manager talks about how he is looking forward to building on the company’s success…

Altecnic expands across Ireland


familiar face has taken up a new role at Altecnic Ltd, with Chris Reilly recently appointed as the company’s first Country Manager for Northern Ireland and the Republic of Ireland. This key appointment recognises the importance of Ireland and will support Altecnic’s dedication to market-leading support for our customers. Chris has been part of the plumbing and heating industry in Ireland for over 17 years and he is looking forward to getting to know the wide range of Altecnic customers. This move means Altecnic will have a fulltime employee based in the country for the very first time and signifies a very exciting time for both the company and Chris. “I have spent 18 years in and around the HVAC industry in Ireland and have been fully aware of how well Altecnic is known in the market as a leading manufacturer of quality plumbing and heating products. Once the opportunity came along to join, I jumped at the chance.” Originally from Bangor in Northern Ireland, Chris went on to graduate from Queen’s University in Belfast and now resides in County Kildare where he has lived for over 15 years. Chris commented, “I have a track record of working with OEM and distribution customers to solve issues, offer support and create a foundation for long-term partnerships. I look forward to using all of my experience with Altecnic Ltd. “My background has enabled me to become


very technically trained on a wide range of HVAC products, and I am really looking forward to using this to offer support, technical assistance and new business development.” Chris also cites the strong relationship that Altecnic Ltd enjoys with the leading OEM and Trade customers across the island of Ireland, together with the company’s team in place at head office to support his role. “My eyes have really been opened to how strong the people are that we have in place at our NDC in Staffordshire. This, together with our owners Caleffi having three dedicated manufacturing plants in Northern Italy, gives us the fantastic foundations to continue to grow our authentic, accredited, assured range of products.” Chris continued, “Caleffi, our owners, are certainly recognised and respected in the Irish market for the highest quality approved plumbing and heating products. Working together with our manufacturing partners, including IMIT Controls, our reputation for reliability will continue to grow. For over 25 years, our customers have relied on us to provide high quality products and the service backup they need.”

“I have a track record of working with OEM and distribution customers to solve issues, offer support and create a foundation for long-term partnerships. I look forward to using all of my experience with Altecnic Ltd.” Chris concluded, “I am really looking forward to the role and using my wealth of experience, knowledge and enthusiasm to continue to grow the highly respected and trusted Altecnic Ltd product portfolio.”

T: Chris Reilly, Country Manager, on (NI) 07825 393 605 or (RoI) 0044 7825 393 605 E: W:


Energy Efficient Products

FEATURE focus on...

ENERGY EFFICIENT PRODUCTS Meet the growing demand for energy efficiency with our special guide to the best products in this sector‌




Myson FLOORTEC is A-rated

Stylish space heater design and performance from Rinnai

A Myson FLOORTEC underfloor heating system has helped a new build property achieve an A-rated Energy Performance Certificate (EPC). Myson FLOORTEC is one of the most energy efficient and versatile heating systems on the UK market. As well as being designed to work with all floor types, including solid, suspended, and floating floors, Myson’s new MICROBOARD fixing system also allows underfloor heating to be retrofitted in existing properties. For extension and renovation projects Myson also offers FLOORTEC single room heating packs, which contain everything needed to provide additional warmth in rooms of up to 40m2, in one box. This allows single room extensions in places such as the kitchen or conservatory, where wall space can be at a premium, to be easily provided with comfortable warmth. T: Sean Leonard on (NI) 07766 730559 or (RoI) 044 7766 730559 W:

Rinnai Energysaver fanned convection powered flue gas-fired space heaters are designed specifically for use in schools, community centres, libraries, conservatories, churches and other large spaces where they offer fast heat-up at low running cost. The Rinnai Energysaver 309FT has had a stylish makeover to offer contemporary cabinet styling that matches its superior energysaving performance. The new, sleek good looks of this popular model bring it into line with modern minimalist tastes in interior aesthetics, and it is eminently suited for architects, specifiers and


installers tasked with projects demanding both top-end styling and performance. Rinnai Energysaver 309FT, with its low surface temperature (LST) casing to avoid any risk of burns, offers easy on/off operation and intelligent features such as self-diagnostics and a self-learning pre-heat time to maximise heat-up time and energy consumption. Rinnai products are available via all-Ireland distributor, Hamilton Gas Products T: (NI) 028 9146 1111 or (RoI) 048 9146 1111 E: W:

Stelrad launches Heavy Duty Planar radiator Due to customer demand, Stelrad has now introduced a new variation of its very popular Planar radiator, called Heavy Duty Planar. The product has been designed for heavy-duty commercial applications where rooms and corridors are used by trolleys, wheelchairs or other small vehicles and, therefore, require a more robust heating product to withstand potential higher impact situations. The new heavy-duty version offers the same slim, flatfronted good looks and exceptional performance as the standard Planar, and is supplied with a one-section, 2mm-thick integrated steel fascia, with side panels and top grille, designed to survive in a busy commercial area. T: Brian Hennessy, Stelrad on (RoI) 087 2102530 or (NI) 00353 87 210 2530 E: - W:


Energy Efficient Products

Boiler cashback schemes should be supported with effective system protection says John Vaughan, CEO at ADEY Professional Heating Systems…

It is important to adopt a best practice approach to heating system maintenance and protection.

Boiler cashback scheme must adopt best practice


he recently announced London boiler cashback scheme serves as a reminder that homes in Northern Ireland are eligible under a similar initiative and that this has been extended until March 31. The scheme is open to owner-occupiers whose household income is less than £40,000 and who have an inefficient boiler at least 15 years old. The grant of up to £1,000 is available to help with replacing an inefficient boiler with a more energy efficient condensing oil or gas boiler; switching from oil to gas; or switching to a wood pellet boiler. Funded by the Northern Ireland Executive, the scheme has been highly successful to date, with more than 18,481 old and inefficient boilers being replaced. It was given a cash injection of £2million in 2015 to extend it for another year, helping homes to become more energy efficient and also reduce annual energy bills. However, John warns that if these new boilers are fitted to dirty systems and aren’t properly protected by quality magnetic filtration and chemical water treatment, their performance will quickly deteriorate and the scheme will fail to deliver the long-term energy, cost and environmental goals expected.


“While boiler schemes are to be welcomed and provide an opportunity to highlight energy inefficient boilers, without adopting a best practice approach to heating system maintenance and protection, they will ultimately be unable to make a lasting impact on domestic carbon emissions,” he says. “For example, if a new A-rated boiler is fitted to a system that hasn’t been cleaned and is contaminated with black iron oxide sludge as a result of natural corrosion, its efficiency will quickly be reduced by as much as 12-15%. According to research, the presence of just 5kg of sludge within the system, which is not uncommon, reduces radiator heat output by up to 36%. To recover lost heat output, home-owners will naturally turn up the thermostat or use extra heating resources, resulting in more energy use to treat the symptom and not the cause. “Our MagnaClean filters have been independently proven to save up to 6% on household carbon emissions and energy bills year on year. The Energy Saving Trust also estimates that using a premium chemical inhibitor can increase boiler efficiency by a further 3% and prevent up to a 15% reduction in the effectiveness

“5kg of sludge within the system, which is not uncommon, reduces radiator heat output by up to 36%.” of radiators – bringing further savings for the household’s bill payers. “By adopting a best practice system approach of clean, flush, maintain, protect and test, total energy savings could amount to as much as 15% a year and help extend the life of a household boiler beyond the average lifespan of 12 to 15 years,” continues John. ADEY’s MagnaClean filters have already been installed in three million UK homes representing a potential carbon saving of 750,000* tonnes per annum, equivalent to removing 174,418** cars from Britain’s roads. T: Noble Distribution Ireland (NI) 07980 983708 or (RoI) 0044 7980 983708 E: W: *Figures based on independent research by Gastech showing that the installation of a MagnaClean filter can reduce household carbon emissions by up to 250kg a year. **Average annual car carbon emissions based on calculations using figures reported by BBC Online and


Energy Efficient Products


Worcester launches all-new Greenstar System Filter


orcester, Bosch Group, has unveiled a brand-new Greenstar System Filter, designed to make installation and servicing simpler than ever before. Available in 22mm and 28mm variants and developed with the help of over 200 heating engineers, Worcester’s new accessory has been engineered to allow a bi-directional flow, enabling it to be installed anywhere along the return circulation pipework between the last radiator and the boiler. This flexibility, added to the accessory’s sleek appearance, allows for a neater finish within the home. For further ease of installation, the Greenstar System Filter’s isolation valves can be activated using a single 90° turn, with red and green indicators showing when the filter is in operation. The design of the new Greenstar System Filter has been optimised by the inclusion of a wide top opening, which allows over 500ml of inhibitor fluid to be added without the need for injection. The removable lid has been designed to prevent over-tightening and damage to the O-ring seal, while a bottom drain valve and detachable body means that the filter can be cleaned thoroughly during a service. Crucially for the long-term protection of the heating system, a larger powerful internal magnet safeguards the boiler and wider system components by capturing

the contaminants often found within dirty system water, such as iron oxide and magnetite. Meanwhile, a separate internal mechanism harnesses nonmagnetic contaminants, such as flux and solder. With research having proven that a clean and well-protected heating system can help support reduced gas consumption (saving home-owners up to 6% on their heating energy costs), Worcester’s new filter is a must for home-owners looking to benefit from reduced bills, increased comfort, and a longer boiler lifespan. Martyn Bridges, Director of Marketing and Technical Support at Worcester, Bosch Group, commented, “The launch of our new Greenstar System Filter means we can now offer an accessory which is as attractive from an installation point of view as it is to the discerning home-owner. The market for system filters is growing rapidly, which is largely thanks to increasing awareness of the impact they can have on system performance, longevity and overall fuel efficiency.” T: Ray McClay on (NI) 07767 432567 or (RoI) on 0044 7767 432567. W:

“The launch of our new Greenstar System Filter means we can now offer an accessory which is as attractive from an installation point of view as it is to the discerning home-owner.”


Stay guaranteed until 2023 with Worcester g Worcester, Bosch Group has extended its hugely successful guarantee promotion, which will now run until the end of December. Offering a guarantee of up to seven years when installed, the award-winning Greenstar Si or CDi boilers with compatible controls and accessories, help installers to offer premium efficiency with longterm reliability assurance. While every Greenstar gas boiler already qualifies for a five-year guarantee as standard, further additional benefits are available to systems that couple boilers with one of Worcester’s cylinders, system filters and/or controls. The extended guarantees include: • Six years for a Greenstar gas boiler installed with a Greenstar System Filter. • Seven years for a Greenstar Si Compact or CDi combi boiler installed with Greenstar System Filter and a Wave, Greenstar Sense or Greenstar Comfort RF controller. • Seven years for a Greenstar CDi system and regular boiler fitted with a Greenstar System Filter and a Greenstore high efficiency unvented cylinder. The latest generation of weather and load compensating controls also provides a 4% uplift under the ErP Directive, meaning that those installing the most efficient products will also be rewarded with an A+ rated heating system. With the Greenstar Si and CDi Compact combi boilers all boasting certified efficiency levels of 94%, the simple addition of a Wave smart internet connected thermostat or Greenstar Sense II intelligent controller will not only secure a guarantee of seven years, but also the highest possible efficiency rating for the heating system.


Energy Efficient Products

Dedicated servicing, maintenance and spare parts now offered by a combination of exclusive merchants and trained Saturn installers…

Saturn Heating - spreading the word throughout Ireland


ow with the help of regionally exclusive merchants, Saturn Heating, is building an exciting network throughout Ireland with dedicated Saturn installers. This new approach has allowed the firm to bring its stainless steel oil boiler solution to every corner of Ireland. A combination of well-known merchants and specially trained Saturn installers (as showcased on the map opposite) means Saturn Heating can offer dedicated servicing, maintenance and spare parts throughout Ireland with exceptional response time for home-owners. Through its network of merchants, the firm has been able to hold several breakfast mornings around the country which have showcased the energy-saving attributes of the NHC Stainless Steel boiler along with the long service life it also boasts. According to Saturn Heating, when plumbers are looking for a top quality product it is important they have the opportunity to learn about Saturn Heating NHC Stainless Steel Oil Boilers. “It’s also important for us that merchants throughout Ireland become part of the Saturn Heating family to bring this product to all plumbers,” says Stephen Duffy, Saturn Heating Technologies. “It is quite incredible when you think that most of the condensing oil boilers on the market today use a combination of mild steel and stainless steel to produce their heat exchangers,” Stephen continues. “All condensing boilers produce a condensate or vapour that is highly corrosive and so not generally suited to mild steel. The Saturn NHC uses an all stainless steel high efficiency heat exchanger that is designed to handle the corrosive condensate. The NHC is also the only boiler to include a neutralising filter and trap to treat the corrosive condensate.” The resulting NHC condensing oil boiler range is like no other oil boiler on the market. Saturn Heating Technologies is confident that the NHC range will deliver a long service life, save Irish home-owners money and inspire people to think about this type of product before they have one installed in their home. The NHC Boiler uses an all stainless steel condensing


heat exchanger, the only one of its kind available on the market today. Saturn NHC condensing oil boilers also have intuitive controls that can be remotely located in the home to allow simple and energy-efficient management of the boiler and its controls. The company is currently planning to launch its new outdoor version and bring its exceptional build quality to the outdoor model. This more aesthetically pleasing solution brings consistency across the Saturn brand with all of its solutions finished to the highest standard, reflecting the build

quality on the inside, on the outside. The outdoor Saturn NHC Stainless Steel Oil Boiler will be available through Saturn’s merchant network in Q2, 2016. To request a free comprehensive energy-efficiency survey and quotation, go online at www. and find an installer local to you. T: (RoI) 042 969 2032 or (NI) 00353 42 969 2032 E: W:


Energy Efficient Products

Struggling to find quality water treatment products and techniques that protect heating systems from corrosion and limescale? Daniel Cheung, UK Trade Marketing Manager for Sentinel, gives his top tips on achieving reliable system protection…

Be smart about protection


ermanently preventing corrosion and limescale and all of the associated problems such as inefficiency, cold spots, premature parts replacements and boiler breakdowns is achieved when high quality protection products are introduced. System protection is also important with regards to compulsory energy labelling for boilers as it will help to maintain energy ratings for boilers, components and systems. Additionally, proper water treatment will help to keep boiler manufacturer warranties intact since many are dependent upon suitable protection procedures having been undertaken, such as inhibitor dosing. Unfortunately, corrosion and limescale are not limited to heating systems that have received no system protection; both occur in systems with inadequate system protection or where protection has been compromised. A statistic from a major boiler manufacturer states that approximately 87% of all boiler call outs are to boilers without correct water treatment. Many installers have first-hand experience of delivering – quite unintentionally – poor system protection, despite using inhibitors and system filters. This is likely to be due to introducing poor quality products which are unable to offer sufficient protection from corrosion and limescale. Sadly, not all protection products available deliver reliable results. Inhibitors, for example, are high in number, ranging from low-cost white label to premium brands. Are they all the same? In short, no. Inhibitors are subject to only one standard, BuildCert, which is a minimum quality benchmark. As a result, there are many inhibitors on the market that fail to deliver sufficient levels of protection, offer the correct pH balance, or protect all metals found in the system. Where low quality inhibitors are used,


Installers are best advised to check the boiler installation manual for OEM endorsed inhibitor protector.

corrosion and limescale can still result, often quickly and aggressively. For reliable inhibitor protection, installers are best advised to check the boiler installation manual for recommendations – boiler manufacturers are keen to promote maximum system protection so only endorse tried, tested and trusted brands and products. The inhibitor should also exceed the BuildCert standard and protect all types of metal. To ensure that inhibitor levels are sufficient to deliver adequate protection, a quick inhibitor test kit can be used. These test kits will confirm, within moments, whether a system is properly protected. To back up inhibitor protection, heating engineers should also consider fitting a filter to the system. This will ensure that, should a system fall foul of corrosion or debris for any reason, particulates will be removed from the circulating water. Importantly, the filter should be able to remove both magnetic and non-magnetic debris from system water (not just magnetic debris). Unfortunately, filters that rely on magnetic technology

alone are unable to filter out non-magnetic particulates. Furthermore, they can become covered in debris over time, losing their effectiveness, while many modern, compact magnetic filters have smaller magnets, meaning less particulates can be captured. Hydro-cyclone filters, on the other hand, do not rely on magnets and are able to capture both magnetic and non-magnetic debris from circulating water. These work by accelerating system water within the filter, expelling both magnetic and non-magnetic particulates from the water flow into a collection chamber below where it is ready to be simply flushed from the system. So when it comes to system protection follow the K.I.S.S. (Keep It Simple & Smart) approach; use high quality, boilermanufacturer endorsed products that exceed minimum quality standards and protect all system metals and always clean, protect and maintain heating systems for long-lasting, reliable protection. T: (NI) Gary Campbell 07738 416 735 or (RoI) John Lynch +44 7973 810 743


Energy Efficient Products

Neil Gaffney, Managing Director at Vokèra Ireland, talks about the advantages of adding heating controls to a home…


nstallers and home-owners are increasingly looking for ways to make their heating systems more efficient and provide them with energy and cost savings. If installers can make a boiler as efficient as possible by using no more fuel than is necessary whilst ensuring the property is kept at comfortable conditions, they can provide cost savings on energy bills. This is great news for home-owners and provides an opportunity for installers. By installing controls, installers can provide an effective way of making a boiler more efficient and they are simple to use when you know how. By incorporating controls into the heating system, installers can also provide property owners with better energy performance ratings for the Sustainable Energy Authority of Ireland’s Building Energy Rating (BER) Certificate, the Standard Assessment Procedure (SAP) or the European-wide Energy Related Product (ErP) Directive. Under ErP legislation, adding controls to a heating system can make it more efficient and will improve the energy rating. The ErP Directive has split controls into eight groups with each one adding an efficiency percentage to the space heating system rating. Each control class equates to a certain percentage uplift in system efficiency – eg a Class VI weather compensating


Taking control of energy

control and room thermostat will add 4% efficiency to the heating system. Take, for example, the Unica i32 combi boiler, which boasts a seasonal space heating efficiency rating of 94%. By following the ErP Directive guidelines, adding a weather compensation sensor and modulating room senor (such as Vokèra’s 711 OpenTherm RF programmable room thermostat) to a the Unica i32 gives a 4% efficiency uplift, taking the whole package to 98% space heating efficiency. This equates to an A+ energy rating and makes it one of the most efficient boiler and controls combinations available on the market. To achieve greater energy efficiency, homeowners and installers should consider the latest generation of Wi-Fi enabled smart thermostats. These provide up to Class VIII control, which gives an impressive 5% increase in space heating efficiency. For example, the new BeSMART thermostat from Vokèra will provide Class VIII control via an OpenTherm compatible Vokèra boiler. It is an internet-connected, multi-zone control that can manage up to eight different areas – Class VIII demands three or more zones to be created so BeSMART can far exceed the requirement. It is extremely easy to use and has its own App, which is available on both iOS and Android and works on a smartphone, tablet

or on a desktop computer via an internet browser. This means that users can set conditions wherever they are in the world. Using Class VIII controls will uplift most systems to an ErP A+ energy rating for space heating. By simply adding weather compensating control to a boiler, installers can achieve an increase in the efficiency rating. By using BeSMART, installers can offer their customers, with an OpenTherm compatible Vokèra boiler, weather compensation control in two ways. Option one is to install a physical sensor outside which, if placed correctly, will monitor weather conditions accurately and change the temperature settings accordingly. The second option is to use the BeSMART App and tell it where the boiler is located geographically. The App will then use an online weather service to define the ambient temperature. This is a huge benefit if an outdoor sensor cannot be used or placed in the right position to work correctly. Weather compensation is an important element in helping home-owners operate their heating systems more efficiently and reduce costs. T: (RoI) 056 7755057 or (NI) 00353 56 7755057 To find out more about energy legislation, the full range of Vokèra products or the new BeSMART thermostat, visit


Energy Efficient Products

Watch the new videos for an insight into how easy this range is to install and how it can deliver energy saving potential‌

Installation videos for JG Aura Heating Controls


ollowing the successful launch of the new JG Aura heating controls concept, JG Speedfit has reported a very positive installer response as per how quick the range is to install, how easy it is to operate and how effective its energy saving potential is. In line with the JG Speedfit Support package, which is dedicated to helping end-users with the design and installation of their underfloor heating and heating controls systems, JG Speedfit has recently launched a number of


videos guiding the installer throughout the JG Aura heating controls set-up process. Very user friendly and easy to navigate around, the videos are broken down into categories aiming to help customers make the most of the individual JG Aura features. The videos can be viewed on the JG Speedfit YouTube page, or at speedfitUFH., where additional UFH and heating controls installation advice can be found.

JG Speedfit has recently launched a number of videos guiding the installer throughout the JG Aura heating controls set-up process. T: (NI) Mark Mills 07753 832211 or (RoI) Ian Kelly 086 1734027. W:


energy efficient products


Annual boiler service? Don’t forget to check the inhibitor concentration!


e have all seen how the guarantee on new boilers has been increased to as much as 10 years, albeit with some conditions and small print. No doubt the extended guarantees are a result of intense competition between the boiler manufacturers, but they are fast becoming aware of the downsides of offering such long guarantee periods. Modern high efficiency boilers have smaller waterways that are more easily affected by any debris in the system water, and boiler manufacturers are stressing that the long guarantee is conditional on the heating system being thoroughly cleaned when the new boiler is installed. They are also concerned that the system water stays that way, and there is a drive from the boiler manufacturers to promote a check of corrosion inhibitor level when the annual boiler service is carried out, to ensure


that the inhibitor level is high enough to prevent corrosion and the formation of boiler blocking debris. Kamco, and other water treatment manufacturers, have been in discussions with the boiler companies to jointly promote an annual inhibitor check as part of best practice. You can quickly check whether a heating system has the correct treatment of Systemsafe-DM, or Systemsafe-DM Concentrate, with Kamco’s Systemsure water analysis test kit, which works with both Kamco inhibitors. As well as checking whether or not the system has been treated with the correct level of corrosion inhibitor, the Systemsure water analysis kit also enables engineers to make an immediate determination of the

quality of system water, allowing them to understand the causes of problems and to select the appropriate treatment to prevent future problems. T: (NI) 01727 875 020 or (RoI) 0044 1727 875 020 E: W:


new products

Great value BahcoFit screwdriver range n A great value, highly versatile screwdriver range ideal for professional use across the construction trades, including plumbing and heating, has been introduced by Bahco. Called BahcoFit, the new screwdrivers have been designed ‘for everyone, for everything’ and will adapt to the user’s hand in all working conditions. A wide choice of heads, including flat, straight slotted, Phillips, Pozidriv, Torx and Hex Ball is offered in up to 14 of the most popular sizes. For details of the new range visit

A rated

Sentinel’s SystemCare reduces boiler breakdowns n Since adopting SystemCare, Sentinel’s water treatment programme for specifiers, a major City Council has drastically reduced boiler breakdowns and boiler-related problems at more than 14,000 properties within its boundaries. The SystemCare schedule of chemical cleaners, corrosion and scale inhibitors, and test kits - in tandem with bespoke training - has proven a real success since it was first taken up by the local authority in 2006. SystemCare is a proven, added-value service that couples Sentinel’s high quality products with free audit, training and support packages customised to suit requirements. By promoting the implementation of water treatment best practice, SystemCare helps to deliver the dependable and efficient performance of boilers and heating system components - ultimately lowering maintenance, repair and associated labour costs. SystemCare truly encompasses the ‘Sentinel System’, a three-step programme of clean (to prepare for better performance), protect (to prolong system life and efficiency) and maintain (to ensure durable protection) for best practice treatment of heating and hot water systems and unrivalled protection across its lifetime. T: (NI) Gary Campbell 07738 416 735 or (RoI) John Lynch +44 7973 810 743



Copper Industries (Ireland) Ltd (NI) T: +44 (0)28 7965 9736






them up!


lumb7 from Contech Building Products is the ideal solution for dealing with leaks in closed and open heating systems Contech Building Products has introduced its latest solution to the independent, DIY and builders’ merchants market throughout the UK and Ireland. Plumb7 can be used to seal leaks in closed and open heating systems in both household and industrial applications. The new product offers an effective solution to leaks in radiators, convectors, circulation pumps, central heating pipes and underfloor heating systems, amongst others. It provides a quick and permanent seal that does not impair flow. Not only that, but in line with the innovative 7 Series, Plumb7 is


simple to use, prevents rust and corrosion and enhances the pump lubrication. According to Contech Building Products, it is perfect as either a fast and effective solution to stop a leak or as a preventative action to stop the occurrence of leaks in the first place. Plumb7 is extremely easy to use and one can is sufficient for use in a system containing 75 litres of water or 10 to 12 radiators. Always follow the instructions before adding to your heating system. Run the circulation pump and, if necessary, bleed the system and bring the water level up to standard. Plumb7 is the latest addition to the 7 Series, with Tec7 respected as the Number 1 choice for those working in the construction trades. As the exclusive

distributor of Tec7and the 7 series range of products, Contech offers a 24-hour technical and customer support service. T: (RoI) 01 629 2963 or (NI) 00353 1 629 2963 E: W:


decorative radiators


New focus from Stelrad with Aqua Series


telrad, a leading name in the heating sector, has been providing quality radiators and towel rails across the UK and Ireland to suit all price brackets. The combination of high quality manufacture, reliability, ease of installation and countrywide availability has always set Stelrad radiators in good stead, and now it’s developing a new stance – particularly with radiators targeted at the bathroom and the kitchen. One of the major trends in the radiator marketplace is the selection of standout radiators that make a statement in these two vital rooms in the home; not the same radiator that is used in the living room and bedroom, but a special decorative or designer radiator that adds to the ambience and says something about the room in which it is mounted. Stelrad has offered a range of decorative and designer radiators for the bathroom and kitchen for many years, but with the recent launch of its new Aqua Series, it is taking this increasingly important marketplace head on. Stelrad believes that a radiator shouldn’t simply be functional - it should add aesthetic appeal to the room in which it is installed, and to that end it is now offering a range of highly reliable, high-performance, good-looking radiators to grace any bathroom or kitchen under its Aqua Series branding.

Precision curves and fine tubes define the Wave.


The Concord towel rail offers a stunning alternative to tubular towel rails.

“One of the new trends in radiator purchasing in recent months has been the huge interest in the colour options available now.” Within the Aqua Series, specially selected products for kitchen and bathrooms are offered: the Decorative collection consisting of five stylish, yet cost-effective radiator designs, and the Designer collection, comprising six product options that help the home-owner looking for an individual statement radiator that delivers distinction to a room as well as warmth and comfort from the performance levels associated with it. The new Aqua Series includes a number of kitchen and bathroom products that have been available previously from the company, but now includes a number of new products, as Stelrad builds its targeting of this increasingly important market. The Decorative collection includes the classic towel rail, the STR towel rail, the hugely popular Caliente and Concord towel rails and the ultra-slim Esprit. The Designer collection welcomes the Vertical Ultra (a vertical version of the topof-the-range Vita Series radiator range); the part screen, part radiator, Excel; the beautiful Arc and Wave designs (with precision curves and fine tubes); Vistaline (an elegant design with neat, slim tubes),

Ellipse featuring C-shaped tubes; and the ever popular Optia range (featuring its unique shelves for stacking towels). One of the new trends in radiator purchasing in recent months has been the huge interest in the colour options available now. Many of Stelrad’s radiators are available in up to 35 different colours – ideal for interior designers or home-owners looking to see their radiators either blend in or contrast with the décor in the home. There is a delivery lead time associated with coloured radiators, but when built in to a redecoration schedule it is not a major inconvenience, with delivery for bespoke coloured radiators being around six to eight weeks. The new Aqua Series brochure can be downloaded from the Stelrad web site. Brian Hennessy, Stelrad on (RoI) 087 2102530 or (NI) 00353 87 210 2530 E: T: (RoI) Davies, 01 851 1700 or Heat Merchants, 090 64 91056 or (NI) 0844 543 6200 W: W: W:


company profile

Decision to expand into the electrical sector proves successful for this M&E expert…

Michael Nugent displays mechanical and electrical expertise


ichael Nugent’s prowess as a mechanical contractor is well known, but what many won’t realise is that the company is also making a name for itself in the electrical sector. Now officially known as Michael Nugent Mechanical & Electrical Services, the company first expanded into the electrical sector three years ago and since then hasn’t looked back. “Moving into the electrical sector is a natural expansion for the company,” explained Ryan Nugent, Operations Director. “Our expertise in the mechanical sector is

second to none and we are able to match this with our electrical expertise. For over five decades we have proved that we are capable of delivering projects to the highest standards, and now we can offer that in the mechanical and electrical sector.” Richard Gilmour, Senior Electrical Contracts Manager, added, “The expansion into the electrical sector was a suitable way to mark our 50th anniversary and opens the next chapter in the company’s success. Offering electrical installation and maintenance services has enabled us to offer even more to our clients and we are quickly reaping

Michael Nugent Mechanical & Electrical Services DERRY: 2 Carrakeel Drive, Maydown Industrial Estate, Derry, BT47 6UQ – T: 028 7186 1819 DUBLIN: 5 Bishopsmede, Lower Clanbrassil Street, Dublin 8 – T - 01 454 6861



company profile

the rewards of that.” The company works across the healthcare, education, commercial and leisure and tourism sectors. A number of recently completed projects on which Michael Nugent Ltd has successfully delivered both mechanical and electrical services include: • Hotel and office development in Maidenhead • University of Ulster, Coleraine, - Facility of Arts building • Audi workshops and showrooms, Leicester Moving forward into 2016, the company is currently working on a number of prestigious projects across the UK and Ireland which include: • Northern Ireland Hospice, Belfast • U.C.L. Facility of Law, London • Forthriver Innovation Centre, Belfast • 400-bed hotel, Cambridge As electrical services are the newest

addition to the range of disciplines offered by Michael Nugent Mechanical & Electrical Services means that the solutions the company provides are the most current and innovative in the industry. This is highlighted by the company’s commitment to Building Information Modelling (BIM). Coordination and communication are the key to a successful construction project – and with the requirements of BIM compliance becoming compulsory for all Government projects by 2016 – these processes will become even more critical. Richard added, “We currently operate at an early BIM Level 2 compliance, using 3D Intelligent BIM models and collaborating with external parties using the latest 3D software and techniques. This is just one example of the innovative techniques we employ to create tailored solutions for our customers.” The addition of electrical services provides an all-inclusive M&E service,

with customers able to see the variety of projects Michael Nugent M&E Services has completed by visiting the company’s website. Marc Nugent, Mechanical Contracts Director, concluded, “We are committed to a simple ethos: to provide ‘the best service first time, in time’. Our years of experience enable us to approach each contract with an unrivalled knowledge that sees every job – from large to small – completed to the highest standard. “Our excellent team of managers and engineers, trained to work across all kinds of disciplines, are exceptionally skilled and this ensures our company ethos goes into every service we undertake.”

“With us, every job is approached with the quality assurance and company values you expect.”

Michael Nugent Mechanical & Electrical Services HEAD OFFICE: 2 Tandragee Road, Pomeroy, BT70 3DS - T: 028 8775 8617





Harvey Group wins Geberit Award


he winners of the Geberit Awards for 2015 have been announced, with Belfast-based Harvey Group picking up the gong for ‘Best Commercial Installer Team’. Using Geberit products to overcome tricky challenges and achieve quality results, the Harvey Group team chose Geberit piping systems for their work on a highly complex project at the Welcome Wolfson Institute for Experimental Medicine at Queen’s University, Belfast. The team installed Geberit Mapress stainless steel in various sizes, from 15mm up to 108mm for the centre’s heating, chilled water, mist fire suppression and natural gas systems, and used Geberit Mapress copper and Geberit HDPE for the potable water, rainwater harvesting, Borwell extraction and high temperature drainage systems. The teamwork paid off, with the Harvey Group team able to ensure that this innovative bio-medical research and development facility was fully operational

in record time. Their quality workmanship has also resulted in the project winning a number of industry awards since its completion last summer. Commenting on their decision, the Geberit Awards judging panel Mr Robert Hall of Harvey Group receiving the Award for ‘Best Installer Team’ said, “This is an from Geberit. Also pictured are Danny Nugent, Brian Harvey, and Lucas Vogan, Geberit Sales Manager. impressive team who take into consideration all of the required elements for for our expert judging panel. The awards what is an extremely complex project – from recognise quality, excellence and innovation BIM modelling through to the right product and it is very encouraging to see so much for chemical waste applications.” of all three of these important virtues being Mark Larden, Managing Director, Geberit, clearly demonstrated in our industry.” added, “The level of competition this year T: (NI) 01926 516800 (RoI) 0044 1926 was extremely high and picking out the 516800 or Lucas Vogan on 07730 815463 winners was a very tough task indeed W:


Sign up for free local training in Danfoss heating controls


he latest programme of free one-day regional seminars offered by Danfoss is now available. The courses, some of them in Northern Ireland, cover all aspects of domestic central heating controls techniques, both theory and practice. They also highlight current regulations relating to domestic heating installations and recommend compliant solutions from the Danfoss range.


Installers who attend the one-day training sessions are guided through the various heating systems by an experienced instructor who also explains how these can be controlled more efficiently using Danfoss products, from electronic programmers and thermostats to TRVs and motorised control valves. In addition, each training day includes a useful heating controls workshop, which gives installers the chance to gain hands-on experience of wiring and fault-finding under expert instruction. Subject to availability, installers can reserve a place on a course that’s most convenient for them by clicking on the web link alongside their chosen date and venue, and completing an online booking form. T: (NI) 01234 364 621 or (RoI) 1800 930 243 or James Pollock on 07896 266787 W:

Danfoss Northern Ireland training seminars 2016 • Belfast: May 4 - CCTS, Unit 4-6, Tamar Commercial Centre, 25 Tamar Street, Belfast BT4 1HR. • Enniskillen: May 10 - SWC (South West College), Lough Yoan Road, Enniskillen BT74 4EJ. • Newtownards: May 19 - SERC (South Eastern Regional College), Ards Campus, Victoria Avenue, Newtownards BT23 7ED. • Derry-Londonderry: May 26 - Ramada Da Vincis Hotel, 15 Culmore Road, Derry-Londonderry BT48 8JB.



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Installer incentives

2016 will see an extensive advertising campaign along with new incentives for installers…

Strong support for gas installers from Calor


alor has launched a 2016 advertising campaign offering home-owners who switch to gas home heating real value and improved home comforts. This February and March, home-owners across Ireland will see and hear Calor’s message of a free boiler for new customers across TV, press, radio and digital advertising. The company will also be holding home energy roadshows across the country to talk to home-owners about all the benefits of switching to a LPG home heating solution – from cosy central heating, hot water on demand, real flame fires, controllable gas cooking and efficient gas tumble drying. As well as engaging with home-owners across the country, Calor is also offering installers an attractive range of incentives for working with them in identifying new domestic business opportunities. “We know that the first person a customer speaks to for advice about making the switch to LPG home heating is often the installer,” commented Oliver Kenny, Regional Sales Manager at Calor. “As a skilled professional in the local area, their opinion is of great value for a customer looking for information on installing gas central heating in a home which lies off the natural gas grid. Relationships with installers are a crucial part of our business, so we work hard to ensure we are offering marketing support and incentives that mean Calor Home Energy installers have the resources they need to bring Calor to their customers.” Calor Home Energy installers also benefit from the extensive experience and knowledge of the Calor team and their local Calor sales representative, as well as support throughout the switching process. Installers who want to help their customers make the switch to Calor can be sure of support from one of Ireland’s leading LPG suppliers. ROI: 1850 812 450 or NI: Andrew Sands on 07702 368074 or 028 9045 5588 W:




Sean McBride, OFTEC Ireland.

Sean McBride from OFTEC Ireland explains the importance of becoming OFTEC registered and the struggles facing the organisation…

Fighting the good fight


ou’d think that an association that places the utmost importance on issues like national safety, competence and environmental concerns would have the backing of Government and other relevant authorities. Not so with OFTEC, the trade organisation that represents manufacturers, suppliers and training providers while also managing a competent person registration scheme for technicians who install, commission and service oil, solid fuel and renewable heating and cooking equipment. OFTEC has been fighting an uphill battle for the past few years in trying to gain Government recognition. Sean McBride, OFTEC Ireland, explained, “A system for the regulation, certification, ongoing inspection of the work and assessment of competence of individual trained natural gas installers exists in Ireland yet homes heated by oil and solid fuel have the majority share of the home heating market. Why are individuals using oil or solid fuel not entitled to the same level of competence when they have a new boiler installed or serviced? “Stoves are now very fashionable and we are aware that many DIY installations have taken place that may not meet current building regulations – “We see this as a high risk area and have asked both the

Department of Communications, Energy and Natural Resources and the Department of Environment to legislate on this issue making registration with a recognised trade body mandatory, similar to the gas sector - but to date, our pleas have fallen on deaf ears.” Registering with OFTEC and becoming a ‘Competent Person’ means a technician can demonstrate their competence to consumers. The consumer then knows that the technician has been trained, assessed and inspected in the field - deemed competent to work on their heating system. The consumer has the satisfaction in knowing that the technician has full insurance and is part of a trade association with a proper complaints procedure in place should something go wrong. The technician has access to free technical advice seven days a week, the support of local inspectors on the ground and the use of control documentation for the benefit of consumers. OFTEC’s current scheme applies to oil, solid fuel and renewable technologies. Notwithstanding the serious lack of Government support, Sean’s been much luckier when it comes to local authorities. “When I came on board four years ago, I began approaching local authorities. Wicklow County Council was the first

local authority to register in the Republic; they will now only tender out work to OFTEC registered technicians. Cork City Council has also come on board, as has Cork County Council. Leitrim, Sligo, Louth and Monaghan have also recognised the benefits and will only contract out to OFTEC registered technicians.” Sean’s role in OFTEC is very much on the ground, working with technicians and drawing on his own years of experience in the trade. “I started out as a plumbing apprentice and served my time with a fantastic local business in Skerries. I worked in England for six years and when I came back I set up my own business but, unfortunately, when the downturn hit, it went pear-shaped. “If someone had said to me five years ago I’d be in the position I’m in today I wouldn’t have believed them. Once the business went, I got into retraining and started teaching oil installation to technicians to bring them up to a standard. When the OFTEC position came up, I took it and I haven’t looked back since.” He added, “There are a number of training centres offering the oil training course and it takes approximately 4 -5 days to complete and pass your assessments. It’s a huge commitment and I have a lot of respect for those people who make the

“We are noticing a bit of a turnaround at the moment, with technicians coming back to us and wanting to be registered with OFTEC.” 90 | PLUMBING & HEATING MAGAZINE



Sean McBride (centre) with his OFTEC colleagues David Blevings (left) and Norman Armstrong.

decision to register with OFTEC.” Sean says there’s a large proportion of people out there who are not registered or trained but are working on oil boilers. “This is a concern, as a lot of guys are ‘cleaning boilers’, not servicing them and the consumer is unaware of the potential danger that may exist if the technician is not using a flue gas analyser to check for CO spillage and may be missing out on better efficiency settings if the boiler is not set up correctly. “Modern condensing boilers are advanced pieces of heating equipment and a technician needs formal training and a working knowledge enabling them to install and service them correctly. “There are also some very good people out there who maintain a duty of care to the customer but don’t see why they should be registered with OFTEC and that’s because we’re not a legal requirement like RGII and RECI. At the moment we have around 600 registered technicians but we also have about 1,600 people sitting on the fence, waiting for Government to make it mandatory and come on board.” Carbon Monoxide is, of course, a concern with oil boilers and stoves, and Sean is currently dealing with a Carbon Monoxide issue on a stove in Cork. “There appears to be a lack of

communication and understanding between what the building regulations stipulate and what the local authorities say. If someone rings me and says I have a problem with an installation, I have to check to see if the installer is OFTEC registered. If he is, I can help the householder, if he’s not I can only advise them to go to the local authority building control officer. The officer will refer to the building regulations that apply but has no power to get involved with the installer to put any problem right and will advise the householder that it is a civil matter and they can’t get involved. It really is a serious situation.” It might be an uphill battle and a very slow process but Sean hopes the Government will come on board eventually - “It probably won’t be for five or six years but I’m hopeful they will follow the lead set in Great Britain where they have a competent persons scheme for oil and solid fuel. Northern Ireland is talking about a competent person’s scheme in 2019/20 and I hope Irish legislators will follow.” Sean believes Ireland requires anywhere between 4,500 and 5,000 OFTEC registered technicians. “We are noticing a bit of a turnaround at the moment, with technicians coming back to us and wanting to be registered with OFTEC. This is down to the local authorities demanding OFTEC

registered technicians. The majority of technicians are coming back due to the commitment they have. They want to provide a quality service to the customer and they’re passionate about their work. So it’s moving in the right direction but we’d be a lot happier if it moved a bit quicker.” Property management companies are also starting to use OFTEC registered technicians but insurance companies have proved difficult to deal with. “We’ve had communications with insurance companies in relation to specifying OFTEC technicians only and reducing house insurance premiums for installations/ servicing work carried out by competent persons but to date we have had a negative response.” Sean believes that, as an industry, many consumers (and installers) have become complacent when it comes to maintaining safety and environmental standards. ” Sean believes that, as an industry, we’ve become complacent when it comes to maintaining safety standards. “We always think we know what we’re doing. As it stands, anyone can go into a merchant, buy an oil tank, drag it home and put it in. I’ve seen oil tanks connected with garden hoses. That has to stop.” When Sean isn’t taking calls from technicians or investigating incidents of CO, he likes to hop on his motorbike and blow off some steam. “I’ve been motorbiking for 20-odd years. When I had my own business I was involved with road racing and I sponsored a motorbike in that. I also enjoy a bit of gardening so between that and my family, I’m kept busy.” Sean and his wife have two kids - “My daughter Megan is going to do beauty therapy in a college in London and my son Danny is in Sydney. He’s a plumber over there. He had to go abroad for work because, at the time, there was just nothing here for him.” For Sean and OFTEC, 2016 is all about pushing awareness and calling for Government support. “This year is already proving extremely busy as technicians continue to come back to us and we maintain our awareness campaign. “It’s a rewarding job but also one that’s very frustrating but we’ll continue to highlight the important issues and keep on asking the government why they refuse to do anything about them.”

David Blevings, OFTEC Ireland Manager on T: 028 9186 2916 Sean McBride, Ireland Representative on T: 087 241 7041



product news


Kingspan Titan

launches slimline ESSL2000


ingspan Titan, a global leader in Energy Storage Solutions, has just unveiled the very latest concept in slimline oil tanks. The new ESSL2000 has been designed to offer safe and secure heating oil storage at premises where space is limited and access restrictions may apply. The totally enclosed, bunded tank has a total footprint of only 2m² and was developed following consultation with key industry partners, including installer partners, oil distributors and heating oil consumers. “The ESSL2000 has one of the highest storage-to-footprint ratio of any oil tank on the market, so customers with limited space can now significantly increase the amount of oil they can store on-site,” said Adrian Gatford, Kingspan Titan Sales Director, GB. “What’s more, its slimline profile makes installation quick and simple, enabling contractors to manoeuvre and fit the tank into narrow spaces.” Titan EcoSafe tanks represent the most advanced range of integrally bunded oil storage systems available within Europe, and are designed to satisfy the needs of commercial facilities that require secure, fuel storage. They are also renowned for their robust construction and durability, which together with the integrated bund, helps safeguard oil supplies and prevents oil spills or ground contamination. Along with these attributes, the tanks feature a lockable lid for extra security. The ESSL2000 is the latest addition to


“The ESSL2000 has one of the highest storage-to-footprint ratio of any oil tank on the market.” the market-leading Titan EcoSafe slimline range, which currently includes the popular ESSL4000 and ESSL1400 tanks. All have the added-value features of the EcoSafe range, including the Watchman Alarm oil level monitor which is fitted as standard. The Watchman Alarm uses a transmitter on top of the tank and ultrasonic level techniques to measure the level of oil in a tank. The level of the oil is displayed on an LCD screen on a receiver, which can be located anywhere on the premises. Any sudden drop in oil levels will trigger an alarm, and supplies can be replenished in good time thanks to the system’s low level alert feature. “The Watchman Alarm is a state-of-theart system which enables companies to better manage their supplies and will in turn give managers greater control and visibility,” added Adrian. “It also offers a far more reliable solution than external oil gauges, which can be prone to damage, vandalism or failure.” T: (NI) 0333 456 44 55 or (RoI) 1890 20 16 90 W@:

Proven track record g All Titan’s plastic tanks are specifically designed to provide the user with full regulation and environmental compliance, and all are CE marked in accordance with the mandatory Construction Products Regulation 2011 (CPR). Kingspan Titan has a long and proven experience with storage systems for oil, diesel and other chemical solutions. Leading the way in tank design and in-tank technology, the Kingspan Titan brand from Kingspan Environmental is the market’s premier product range of fuel tanks and oil tank storage essentials. Kingspan Environmental is the UK’s leading manufacturer of environmental solutions specialising in renewable energy, water management and environmental management. The division’s comprehensive product portfolio includes rainwater harvesting, solar thermal packages, small scale wind turbines, off-mains wastewater and stormwater solutions, oil tanks, telemetry and monitoring, hot water storage solutions and servicing and maintenance packages for both domestic and commercial markets. It offers totally integrated design, installation and maintenance services for customers to support projects including solar energy, wind power, water management, storage systems and telemetry monitoring. Its technical experts can review the objectives of individual projects and provide a fully integrated proposal in response to a brief.


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hot topics

hot topics

Gary Perry, Technical Director at Altecnic, raises concerns about an increase in substandard, non-compliant products flooding the market…

Substandard safety relief valves flood market


on-compliant products create problems for everyone in the industry, and with a recent flooding of the market we all should be concerned. In particular, we have seen a sharp increase in the number of plumbing professionals reporting issues after specifying substandard Safety Relief Valves (SRVs). Although, at first glance, the SRVs look like accredited products, on closer inspection these so called ‘looky-likey’ products are made of low grade materials which cause them to fail quickly after installation. An investigation by Altecnic’s technical department showed that these looky-likey safety relief valves are manufactured from low quality brass, and are likely to fail before the valve discharges at its set temperature. The plastic is also not suitable for hot water conditions and becomes brittle, causing damage. The metal is not suitable for wholesome water and can lead to the contamination of the main drinking supply. It is not only substandard materials that are causing major issues. Inferior manufacturing mean these SRVs are difficult to install, with poor calibration causing valves to discharge early or, even worse, too late. There is absolutely no room in the industry for unaccredited SRVs. These valves are a


crucial safety device, defending a system from overpressure which can turn a normal water heater or heating system into a potential domestic bomb. If one of these valves fails, the implications for both the user and the installer could be disastrous, especially if the plumber has installed a non-compliant product. In response to the increase in nonaccredited products available on the market, Altecnic has recently launched its new Triple A awareness campaign: ‘Accredited.Authentic.Altecnic.’ As responsible manufacturers, we are raising awareness amongst plumbing professionals about the importance of only specifying fully accredited and compliant products which meet WRAS, Buildcert, Kiwi and TMV approvals. The law clearly puts the responsibility of compliance in the hands of the installer and pleading ignorance is not a defence in the eyes of the court. By looking for Altecnic products on merchants’ shelves, plumbers can be assured they are choosing equipment that has been rigorously assessed and meets all current legislative requirements which legally covers them and represents the safest and best value option for their customers.

“The law clearly puts the responsibility of compliance in the hands of the installer.”

g Altecnic has been successfully operating in Northern Ireland and the Republic of Ireland for over 25 years, delivering well-manufactured, high quality products for the plumbing and heating industry. Altecnic’s parent company, Caleffi, is recognised as being the market-leading manufacturer within the HVAC. The company also enjoys successful relationships with IMIT mechanical thermostats and Reflex Winkelmann GmbH. T: Chris Reilly, Country Manager, on (NI) 07825 393 605 or (RoI) 0044 7825 393 605 E: W:


plumbing & heating




























Verve 650 MVHR







New Business Development Manager for Stelrad in Ireland

The Real Value Consortium

Energy storage project shows ‘real value’ An Irish consortium led by Glen Dimplex has set up a major EU-funded home-energy project called RealValue. It’s expected the results of the project will be felt over the next three years and they are expected to have a significant international and economic impact. Funded by Horizon 2020, a total of 1,250 homes in Ireland, Germany and Latvia will have Glen Dimplex electrical storage systems installed in them as part of the project. The aim is to demonstrate how these small-scale energy-storage systems can provide benefits to the whole electricity supply chain, from generation to distribution and from suppliers down to the consumers. The entire energy supply chain is working together on the project, from ESB Networks to Intel (the heating system in the home will be controllable from an app) and from EirGrid to SSE Electricity. The RealValue project has a total of 13 partners on board, including energy economists from UCD and businesses from both the public and private sector. The results of the project can be divided into two parts, between the customers running their home off the electricity grid and then the industry, which is supplying the energy and ensuring its distribution. W:

Gas Networks Ireland’s 2016 Network Development plans As part of its 10-year Network Development Plan (NDP), Gas Networks Ireland (GNI) has sent a questionnaire to selected market participants so that the organisation can gather information for the preparation of the forthcoming NDP. Each year, GNI must make reasonable assumptions about the evolution of gas production, supply, consumption and exchanges with other countries for the NDP, which the questionnaire helps facilitate. The CER is asking persons or undertakings who consider themselves to be actual or potential system users and who have not been contacted by GNI at this stage to make themselves known. A CER consultation on GNI’s draft 10 year NDP will commence in July 2016. In the interim, any requests to be contacted by GNI regarding its questionnaire may be sent to


Brian Hennessy has joined Stelrad as Business Development Manager for Ireland. Brian joins Stelrad from Heat Merchants where he spent 12 years, having progressed from Senior Sales Assistant to Branch Manager. As a Heat Merchants’ Branch Manager with over 20 years of extensive sales and management experience in the heating industry, Brian will play a vital role in the Stelrad team in Ireland driving the business forward. “I’m delighted to be joining Stelrad at such an important time in the company’s development here in Ireland,” says Brian. “With the excellent product range, the incredible logistics expertise, quality manufacture, reliability and availability, you can only see Stelrad going in one direction in Ireland – very definitely forward! I’m looking forward to being part of the team here.” T: Brian Hennessy, Stelrad on (RoI) 087 2102530 or E: W:

Barnardos centres to save €30k in energy savings annually Ireland’s largest children’s charity, Barnardos, has received a donation and grant aid of €275,000 from SuperValu and the Sustainable Energy Authority of Ireland (SEAI), to improve the energy efficiency of its family care centres around the country. The funds have allowed 22 centres in Dublin, Cork, Limerick, Waterford, Westmeath, Offaly, Carlow and Tipperary to make much needed upgrades to boilers and heating controls, roof and cavity wall insulation, low energy lighting, and air-to-water heat pumps. It’s estimated that this will save the charity approximately €30,000 a year in energy costs. T: (RoI) 01 808 2100 or (NI) 00353 1 808 2100 W:




Plumb Centre is the new specialist Plumbing and Heating division of Grafton Merchanting in Ireland.



Why Chose Plumb Centre for Gas and Oil spare parts this heating season


• 34 branches nationwide holding the top 250 gas and oil spare parts. • Registered Gas installers parts policy. Plumb Centres only sell gas spare parts to RGI installers. • New spare parts App available to download now from i-Tunes or Android stores . Every technical manual for every boiler on the Irish market and live stock feeds to all branches • Dublin Parts warehouse stocking 2,500 lines of product. • UK Network Holding 50,000 lines of product. • I - basis spare parts identification system in all branches. • Daily logistics to all branches. • Drop box solutions for engineers.

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Manufacturers of the Instantor® brand of Compression fittings and superior plumbing & heating products since 1934.

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Primaflow is committed to supplying Merchants with quality products and a first rate service. The company specialises in tube fittings, valves, plumbers’ brassfoundry, taps, showers and related materials for plumbing and heating systems. Their sister company, Wednesbury, has a long and successful history as a manufacturer of copper tube. Regional Distribution Centre Bangor (Northern Ireland) Tel: 0044(0)2891274883 Fax: 0044(0)2891472233




Plumbing and Heating Magazine Issue70  
Plumbing and Heating Magazine Issue70  

A trade magazine for Northern Ireland and the Republic of Ireland