Patient engagement, acceptability and satisfaction! • Patient survey results indicated that patients experienced high levels of engagement, acceptability and satisfaction. This was an area of strength for the KCPCN. ! • 89.3% of survey respondents agreed or strongly agreed that they were satisfied with the care they received from their main provider. ! ! Increased knowledge about health and healthcare management! • Patients surveyed indicated experiencing increased levels of knowledge of health and health management although the results were lower regarding patients being encouraged to access other community supports.! ! Increased self-efficacy and action taking to manage health and health conditions! • While overall results were high, there were lower regarding patients knowing how to prevent or reduce problems with health and in patientsʼ action taking to make changes in their health. ! ! Improved and/or maintained functioning, health and/or quality of life! • Overall, 88.6% of survey respondents involved in the Chronic Disease and Complex Care programs reported either maintenance (46.6%) or improvements (42%) to their health over the previous year.! $ !
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