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We Need You. For the people who need us, Rochester General Health System is where compassion leads. We are committed to improving the health of the people who live in our region by providing high quality, comprehensive care, convenient and timely access, and extraordinary service, In order to ensure that we can provide this kind of healthcare to Rochesterians for years to come, we need your help.

The needs of the people we serve are constantly changing and growing. In order to continue our commitment of service, we are asking you, our friend and our neighbor, to help us invest in the facilities, equipment, programs, and people we need to make Rochester General Health System the place where compassion leads for decades to come. You have the power to do something today. Over 100 years ago, George Eastman’s generosity spearheaded a movement that revolutionized the way healthcare was delivered in Rochester. By supporting Rochester General Health System, you will join a group of modern-day philanthropists, leaders who, like those from Eastman’s era, transform the way your friends, family and neighbors receive healthcare. The Legacy of Hope Campaign is a historic undertaking that will continue what our distant predecessors started. This campaign will allow us to modernize our facilities, expand

Support a higher level of healthcare. Help carry our Legacy of Hope. We have many needs. Choose the one that best fits the passion of you and your family:

– Comprehensive modernization of facilities – Widespread expansion of critical care in Wayne County and the Finger Lakes – Extensive enhancements to our:

our services, and adopt the techniques and practices

Surgical facilities

necessary to provide the people of our region with the

Medical imaging capabilities

healthcare they need and deserve. These improvements

Oncology Center

are part of a long term plan that will cost our health system

Treatment facilities for chronic kidney disease

over $350,000,000 over the next 10 years. We need you to join this movement and continue our Legacy of Hope in Rochester! We are asking you, the community, to provide collective philanthropic support of $55,000,000.


Rochester’s First Hospital For over 160 years, Rochester General has represented

We have been:

our community’s commitment to caring for one another by bringing hope to the people who need us. As Rochester’s population surged in the middle of the 19th century, community leaders decided to take action.

A grateful steward in times of prosperity— thoughtfully investing in facilities, technology, knowledge and people for the long-term benefit of the community.

At the time, hospitals were largely misunderstood and for many, they were a frightening concept. Despite this general fear, in 1847 a group of concerned citizens decided that a hospital could help address the glaring need for healthcare in their growing city. This bold and thoughtful decision was the beginning of our Legacy of Hope. Rochester’s first hospital—inspired by need and brought to life by philanthropy—was born. Today, Rochester General Health System has evolved into one of our nation’s finest integrated healthcare systems. Although times and technology continue to change, we continue to work toward the same mission that inspired our hospital’s original founders. It is our mission and your generosity that continue to propel our legacy into the 21st century.

A resilient leader in times of unprecedented turmoil – wars, epidemics, local and national economic challenges. We conquer these events with innovative solutions and an unwavering commitment to our mission.

A brave pioneer and champion of progress. When society needed great advancements in healthcare, we have chosen to stand on the front lines of advancement.

A dedicated partner in times when we believed we could help our community by collaborating with other institutions.


Your Community, Our Promise. Rochester General Health System has grown into an integrated healthcare organization comprised of six affiliates, 40 Medical Groups, over 800 medical staff members, a workforce of 7,000 and an Auxiliary of over 600 volunteers throughout the Greater Rochester region. With so many different elements, we continue to honor one promise: to provide care for those who need it, where and when they need it most. Our promise is to remain the place where compassion leads. We extend this promise to everyone in our region, including: Our families... — The World Health Organization has designated RGH as one of only three “Baby Friendly” hospitals in New York State.

Our neighbors in need... — We are a leader in sharing the responsibility for undercompensated and uncompensated care, with almost seven percent (7%) of our budget, or $30 million annually committed to caring for the underserved. — We are a leader in providing service for vulnerable members of our community who do not traditionally receive care. Our mission based Clinton Family Health Center has decreased emergency room visits by 24% through the institution of Open Access Scheduling.

Our neighbors in Wayne County... — Our rural affiliate, Newark-Wayne Community Hospital, is the sole provider of care to the 90,000 residents of Wayne County and serves as the RGHS extension in the Finger Lakes Region.

Our seniors... — We provide both short and long term care through our three main non-acute geriatric care programs– Hill Haven, DeMay Living Center and Independent Living for Seniors.

Our children... — We operate five school-based health centers and provided both medical and mental care to over 16,000 students in 2008. — In December 2010, we opened the Louise and Henry Epstein Pediatric and Young Adult Emergency Department.

Our new neighbors... — Upstate New York became home to nearly 3,200 émigrés in 2010 alone, Rochester General Health System is the sole provider of health care services for new refugees entering the Greater Rochester area.

Our patients who need world-class care...

“Your staff at RGHS has an amazing ability to balance compassion and toughness. They appear to truly care about the patient as an individual. Perhaps your behavior and action are part of the job, but their ability to treat patients and concerned families as individuals with compassion and care is priceless.”

— We are the only hospital in the region among Thomson/Solucient Top 100 Heart Hospitals and have been honored nine times since 2000. — Becker’s Hospital Review named our Rochester Heart Institute a Great Cardiovascular Program. — Our Robotic Surgery Program was the first of its kind in Upstate New York. Currently it serves as a global observation center, and ranks in the top four percent (4%) in volume in the nation. — Our Lipson Cancer Center was named as an American College of Surgeon’s “Outstanding Cancer Program.” — We are a National Magnet Hospital for nursing excellence, an honor granted to fewer than three percent (3%) of hospitals.


Our Partnerships Our strategic partnerships with national leaders in the fields of biomedical science, technology, education and clinical care bring the most cutting edge medical practices, treatments, and technologies to our patients.

Our partners in cardiac care

Our partners in patient safety

Our partners in cancer care

Our partners in pediatric care, stroke care, and educating the physicians of tomorrow

Our partners in nursing education

Our Partnerships

Our partners in international humanitarian relief

RGHS was ranked in the Top 1% of U.S. hospitals in a national value data index study measuring clinical quality and financial efficiency.

Our partners in improving education and healthcare in our region

Our partners in educating the healthcare professionals of tomorrow

RGHS was named in the Top 100 Integrated Health Networks by SDI Health for the past five years.

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Your Needs, Our plan Looking towards the future, to keep our promise, we must constantly and relentlessly work to adapt to our community’s changing needs in the context of a rapidly changing healthcare landscape. Today, we face many challenges, all of which must be addressed for the future while still delivering high level of care in the present. — Patient comfort and dignity are directly connected to the modernization of our facilities. Most of our facilities are between 20 and 30 years old compared to the national average of 10 years old. We need to modernize, replace and expand our facilities to meet our high standards of care and exceed our patient’s expectations. — We need to bui ld surgical facilities for the future. Increasing demand for Ambulatory Surgery services is why we need facilities that will allow us to meet that demand expand and today’s state-of-the-art (OR) is between 400 and 800 square feet—large enough to accommodate the latest equipment and technology. The people of our community need and deserve to have access to the “OR of the future.” — Nationally and locally, the number of senior citizens is increasing and we are committed to caring for them. As the number of senior citizens continues to increase, so will the need to provide extraordinary healthcare for seniors. Rochester General Health System has three affiliates dedicated solely to senior care: Hill Haven Nursing Home, DeMay Living Center, and Independent Living for Seniors. — Wayne County is an underserved community. Newark-Wayne Community

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Hospital is the sole provider of hospital care for the 90,000 residents of Wayne County. The residents of rural Wayne County are counting on us to bring the same level of care that is provided at Rochester General Hospital to Wayne County. — There is a growing need for dialysis services in our community. As the number of patients with chronic kidney disease continues to grow, we need to have the ability to accommodate them. — Transformations in technology hav e resulted in less invasive therapies and improved diagnostic capabilities for treating patients. In order to remain on the cutting edge, Rochester General Health System is committed to bringing its patients the most advanced treatments and the best technology available to enhance patient safety, dignity and care.


Continuing Our Commitment to Western New York We are a health system nationally recognized for quality, value and clinical excellence. We constantly strive to effectively anticipate and plan so that we can provide the most cost efficient, high quality healthcare possible for patients. We also focus on preparing ourselves to embrace tomorrow’s advances in medicine and healthcare. With this in mind, we are now embarking on an endeavor

“Philanthropy must be a major part of the financing and planning of our health system. I cannot see any government windfall ever coming in to cover the growing and changing healthcare needs of this region. Philanthropy has always been important, but I think never more important than now.� Robert Dobies Chairman of the Board Rochester General Health System

that will allow us to continue our commitment of providing high level, compassionate care to the people who call Western New York their home. Because of our past success in building a cost efficient health system with a full continuum of care, we are well positioned for success in this historic undertaking. We have developed a strategic ten-year plan calling for an investment of over $350,000,000 for technology, facilities and programs. Our Trustees have commissioned the Foundation to raise $55,000,000 in philanthropic support over the next five years through the Legacy of Hope Campaign. The plan is multi-fold, encompassing a modernization of our facilities to make patient care even more safe, comprehensive, comfortable and efficient; an investment in innovative technology that will define the future of medicine; and a commitment to serving our community in areas of demand and necessity. By partnering with our stakeholders, we will move closer to being the healthcare provider of choice in our region. This campaign will strengthen and expand our presence in the community, and continue our mission of providing high quality, compassionate care to our patients.

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A Bold Future With Your Support The Legacy of Hope Campaign will strengthen and transform our health system. This extraordinary and fully comprehensive fundraising strategy is vital for our health system to continue its commitment to our community.

innovation in medical care, education, and research

Campaign Total: $55-60 Million

Comprehensive Modernization of Facilities

extensive Enhancements to Our clinical Programs

The campaign supports a wide range of clinical disciplines and medical specialties which includes a comprehensive modernization of our facilities, extensive enhancements to our clinical programs, and innovation in medical care, education and research–all to ensure we are advancing the hospital’s ability to respond to whatever situation may arise. Only with full philanthropic support can we implement all the advances identified in our vision. Please join the members of the Foundation and Health System’s Board of Directors, our esteemed physicians, well trained nursing staff, and the many friends and benefactors from within the communities we serve by making a gift to our Legacy of Hope Campaign. To make a pledge, please contact the Foundation Office at (585.922.4800). There are many naming opportunities available to designate a gift in honor or memory of a loved one or friend.


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