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Dear Colleagues, Greetings for the Year 2014!! I am pleased to present the first People Pulse @ISON to you . Since we are in the, People managing People Business , Employee First is the biggest agenda for all of us. Our endeavor is to create a world of happiness , transparency and empowerment at every level. The journey so far has been pretty encouraging , and the future looks very bright and promising. Focus will continue on Talent Development, People Connect and Employee Satisfaction to create a great place of work !! Warm Regards, Jyoti Mittal GM-Human Resources ISON BPO INDIA

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1902 1788

1706

1744

1648

1627

DDN 647

July

593

Aug

644

589

Sep

Oct

610

Nov

MOH

580

December

DDN MOH

24.73% 20.57%

18.75%

16.13% 13.58%

13.81% 16.01%

14.51% 12.15%

12.46%

July '13

Aug '13

Sep '13

11.17%

Oct '13

11.88%

Nov'13

Dec '13

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Employee Retention • • • •

EWS Trackers Retention % on site Backfill via IJP Exit Process ESAT

Employee Communication • • • • •

Skip Meeting Feedback sessions conducted at different levels Daily E-Sat survey – Meet at least 5 new members CEO Chat Town hall-calendar & Adherence

Employee Care

Employee Engagement • • • •

Impact teams created for employee representation Festivities and Celebration Fun @ work calendar Family Desk /Family Day

• •

Helpdesk-Employee Connect team available round the corner IJP- Posted for transparency and equal opportunities V care Board rolled out

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Employee Connect : Innovation Led Transformation

Joins on 29th

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Committed to Excellence : Innovation Led Transformation

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Jyoti hr