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Connections WINTER 2012/2013

Welcome to 2013. “A small group of thoughtful people could change the world. Indeed, it's the only thing that ever has.” - Margaret Mead


he New Year offers us the opportunity to renew our vigor and commitment to our students, and to determine how we can continue to influence their educational experience. I am greeting this year with anticipation and excitement! Winter term is often the calm after the storm, following months of orientation sessions, Wildcat Welcome, and parent’s weekend, our students are finally into a steady routine, and we can take a calming breath. It also serves as an appropriate time for reflection on past events, in preparation for the challenges that lie ahead. Our success is determined with each and every decision we make. You may recall a book written by Richard Carlson entitled “Don’t Sweat The Small Stuff.” While I believe the content of this book provides valuable insights for all, I also believe that too many take the title too literally. In fact, I believe if you sweat a little over the small stuff, chances are you won’t hyperventilate over big stuff! Take a moment and reflect on how individually, with some small gesture, we can make a positive impact on just one student’s experience. How can one team affect an individual, group, or department? How you can make the time spent with students both memorable and rewarding? Perhaps Booker T. Washington, the renowned educator and civil rights leader, summarized this point best when he said “Success in life is founded upon attention to the small things rather than to the large things; to the everyday things nearest to us rather than to the things that are remote and uncommon”. Cheers to 2013!

Facilities Manages Construction for New Parking Garage On October 15, JWU broke ground for a new 746-space parking garage on the corner of Pine and Richmond Streets. In addition to Chancellor Bowen and President Runey, Governor Chafee and Mayor Taveras attended the ceremony. “Today is a great day for Johnson & Wales and the Providence Campus,” said President Mim Runey. “It not only illustrates our investment in the community by improving the landscape of the Downcity area, but it also provides our students better access to the educational environment along with classrooms, labs and other amenities.” Expected

to be completed by mid-November

Michael Downing Vice President of Auxiliary Services

2013, the garage represents key elements of 2017: The Centennial Plan.

Visit the JWU Recipe Library Looking for new ideas for dinner or perhaps dessert? With over 1,100 recipes, the JWU Recipe Library found at is just the place for you. These tasty recipes contain information about allergens, photos and chef's notes. Most importantly they are developed by our students, faculty and distinguished chefs. So go ahead, try out a recipe and let us know what you think!

During construction, it is advised that pedestrians use Weybosset Street due to sidewalk closures and construction traffic on Pine Street.

Spotlight on.... Thanksgiving Dinner for 'Those in Need'

Steve Sandblom, director of campus dining


ovember 20, 2012 marked Johnson & Wales’ 21st Thanksgiving Dinner for ‘Those in Need’. Rhode Island Governor Lincoln Chafee and Providence Mayor Angel Taveras joined over 150 faculty, staff, and administration at Snowden Dining Center to make Thanksgiving happier and healthier for struggling Providence residents. Assisting in the elimination of hunger and homelessness are a prime focus of the university’s civic initiatives. Local soup kitchens, shelters, and community support centers distributed the meal tickets to those in need. To feed over 1,100 people, Snowden Dining Center’s staff, led by Chef Luke Arts, began the Thanksgiving meal preparation weeks before the event. Prior to the event, the turkeys were broken down, cooked, and portioned. Students in the College of Culinary Arts’ Baking and Pastry program prepared all the desserts. On the day before the event, 300 whole cakes and pies were plated into 2,800 individual servings by Snowden staff. Very early on Tuesday morning, preparation and cooking of all the other food took place by the team of well-organized staff. Campus Dining received donations of food and paper products from many of the university’s many purveyors. After the event, all leftover food was donated to local homeless shelters.

Pictured left to right: Governor Chafee, Chef Luke Arts, President Mim Runey, L.P.D.

Thanksgiving Dinner By the Numb3rs While planning for just the average Thanksgiving dinner can be overwhelming, this was what the Snowden staff planned for a successful event!

750 lbs. turkey

450 lbs. mashed potatoes

300 lbs. of butternut squash

300 lbs. of glazed carrots

200 lbs. salad mix

30 gal turkey gravy

30 gal turkey noodle soup

1500 2 oz. portion cups cranberry sauce

400 lbs. of stuffing

1500 pieces of whole fruit

2800 pieces of cakes and desserts

1500 half pints of milk

Spotlight on ...

Student Veterans

Student Veterans: Serving Those Who Have Served By the Numb3rs

Korina Anja Ramsland, director of the gender equity center


ccording to the US Department of Veterans Affairs (VA), there are approximately 875,000 undergraduate Student Veterans1 ; that is about 4% of the county’s entire undergraduate student population and the highest concentration of veterans entering institutions of higher education since World War II. The number of Student Veterans at JWU has more than doubled since 2010, largely due to the Post-9/11 GI Bill and the increasing number of returning military men and women. JWU is one of 1,770 schools that participate in the “Yellow Ribbon Program” nationwide. This is an optional program in which private schools split any cost remaining after the Post-9/11 GI Bill to the student with the VA (Veterans’ Administration), leaving the student with limited out-of-pocket tuition or fees to cover. Unlike other schools which have limited spots in this program, set financial caps or have deadlines for signing-up, JWU offers an unlimited number of Yellow Ribbon spots. Student Financial and Academic Services has two dedicated school certifying officials who automatically reapply Student Veterans each term after the initial application and JWU has no cap for the amount of tuition and fees split with the VA. In response to this burgeoning population, JWU formed the Supporting Student Veterans Committee (SSVC) “to heighten and engage veteran student awareness on campus, collaboratively implement resources, and promote creation of relevant programs” according to committee co-founder and Counseling Services clinician, Maureen Minarik, PhD. In initial surveys of student veterans, the committee found that they faced challenges transitioning to the less structured life of a college student, felt awkward being the “old one” in class (although they may only be a few years older than traditional students), were frustrated with some younger students, and were more likely to be married or have children. For some, there were further complications in the transition to civilian life due to the intense life experiences they have had, some of which may have caused physical and/or emotional trauma. SSVC committee member, Beth O’Day, associate director of New Student Orientation, helps with their transition at JWU by including specialized orientation sessions and individual check-ins with them. According to Student Academic Services school certifying official, Rebecca O’Connors, many students do not self-identify their veteran status, ask for accommodations, or know what programs they may qualify for, limiting their access to many different benefits. She reminds everyone that if you know or are working with a Student Veteran, be sure to ask if they have spoken with Student Academic and Financial Services to receive the benefits they are entitled to. Referrals for accommodations should be directed to Ann Rocco, disability specialist, Center for Academic Support. Student Veterans have served their country well and faithfully, now it is every citizen’s turn to support them in achieving their new goals in life. 1

Student Veterans include both Veterans and military Service Members on active duty or in the reserves enrolled in post-secondary education

159: Number of Student Veterans using benefits this fall School of Arts & Sciences - 2 College of Business - 34 College of Culinary Arts - 69 The Hospitality College - 16 School of Technology - 8 Continuing Education - 24 Graduate School - 2 Doctoral Program - 4 Post 9/11 GI Bill financial benefits:

$22,000: Maximum amount of tuition & fees paid by VA ($18,000 plus half of remaining balance split with JWU) $1,000: Maximum amount of assistance for books paid by the VA directly to students $1,600: Housing stipend paid by VA per month directly to the student (applied only between term start and end dates)

Campus Dining's Nutritional Initiative Phase I Steve Sandblom, director of campus dining


ince the beginning of the academic year, Campus Dining has been focusing on making nutritional information available for the food served on campus. By the end of the Winter term, nutritional information will be available for Red Sauce and City Burger. Nutritional information for Snowden, Marketplace, and Harbor View is planned for completion by the fall term 2013-2014. Tarah Warner, nutritional analyst for

Campus Dining, is diligently working to complete this project. With this information, students, staff, and faculty will be able to identify healthy choices within those dining locations.

Tarah is also planning nutritional information sessions in the dining centers to help students make healthier choices. As Campus Dining completes Phase I of the project, they will turn their attention to the next phase which includes providing digital links to nutritional information through mobile apps and the internet. Stay tuned!

JWU Study Abroad - Be a Visionary Elizabeth Allsworth, study abroad program manager


tudy Abroad’s mission is to provide international experiential learning opportunities that foster global competencies, broaden academic perspectives, and facilitate the development of relevant skills for the global workforce. JWU’s emphasis on experiential learning provides a great environment for students to take advantage of this great opportunity. When compared with master’s institutions nation-wide for the 2010-2011 academic year Open Doors* report, JWU is ranked 20th based on the 512 total US students who participated in international programs (including 23 international internships) and ranked 13th based on the 396 students who chose short-term programs specifically. While Open Doors only tracks domestic students, JWU also sent an additional 32 international students abroad. For historical comparison, in 2008 JWU was ranked 27th and 16th respectively. In Fall 2012, Study Abroad experienced the strongest university-wide enrollment ever with applications through October totaling 412, an 18% increase over last year at the same time. This increase, largely focused in the Hospitality College and the College of Culinary Arts, has been attributed to two new methods of outreach. The Study Abroad Ambassador program, launched two years ago, allows past participants to use their overseas experience to promote international awareness on campus and encourage other students to study abroad. Empowering student ambassadors in North Miami, Charlotte and Denver has been vital. In addition, the second initiative launched this year is the appointment of Regional Study Abroad Advisors. The regional advisors are local staff who plan recruitment events, review applications and serve as a local resource for students inquiring about study abroad.

Ultimately, this academic experience is made possible by tremendous faculty and staff support system-wide. Anyone who provides support services guiding students through their JWU careers is positioned to encourage students to consider this uniquely collegiate opportunity. Sometimes all a student needs is a visionary who tells them, “You can do this.” Be that visionary for a student – encourage Study Abroad! *The Institute of International Education (IIE) is an industry cornerstone in the exchange of people and ideas across the globe. IIE’s annual Open Doors report is the standard statistical resource to document the flow of international students into the US system of higher education and the flow of US university students traveling overseas to study abroad.

Stars of the Industry Celebrating the Best in the Hospitality Community Rhode Island Hospitality Association and RI Hospitality Education Foundation present an award ceremony each year to honor industry “Stars”. People within the hospitality industry nominate those people they feel excel in their various roles. Once the nominations are made, their peers within the hospitality industry select the people they feel best exemplify excellence in each category. There was an awards ceremony on November 28, 2012 at the Rhode Island Convention Center. With over five hundred people in attendance, two from JWU's Auxiliary Services received honors. From the Radisson Providence Airport Hotel, Jose Estrompa, general manager, won ‘Hotelier of the Year’, and the ‘Hospitality Employee of the Year’ award went to Cheryl LaBanca, sales manager. Congratulations to both!

Recognizing New Student Orientation Talent

Civility Week 2012 The Student Conduct office hosted "Civility Week 2012: Your Kind Act Counts" during the first week of November. Throughout the week students participated in various programs and events that highlighted the values of respect and courtesy on the Providence campus. This year's initiative focused on respect in communication and dialogue. Many departments from across the campus (both in student and academic affairs) co-hosted programs that challenged students to think about these values in their day-to-day interactions and recognize others in the community who they feel demonstrate civility at Johnson & Wales. This week-long initiative was the beginning of many future programs that will celebrate and highlight civility within the JWU community!

By the Numb3rs

Congratulations to the New Student Orientation & Support Services' "Reality 101" video for being awarded Outstanding Multi-media/Emerging Technology at the October 2012 NODA (National Orientation Association Directors) national conference in Las Vegas.

35: Number of hours that students volunteered to help with tabling, programs, or events

Reality 101 is a series of four video shorts shown at Orientation; each focusing on a specific issue. The videos are followed by a small group discussion and then allgroup take away points regarding roommate conflict, alcohol and other drug use, sexual assault, and diversity. The videos are acted out by Orientation Leaders with contributions from Counseling Services, Health Services, Gender Equity Center, Intercultural Center, Nondiscrimination Coordinator, Residential Life, Student Conduct, and Campus Safety & Security.

13: Number of posters submitted for the poster competition 526: Number of students, faculty and staff that were acknowledged for their civility on campus 32: Number of Foundation in Technology class projects selected for the Civility Showcase

Student Affairs Restructures Ronald Martel, PhD, vice president of student affairs Student Affairs, in supporting the Centennial Plan 2017, spent the last year reviewing how to become more efficient and effective in delivering services to students while enriching their overall experience. The support and services provided by Student Affairs play an essential role in assisting students to discover their strengths and talents, develop social skill sets, as well as achieve personal and professional aspirations. The department spent considerable time evaluating, affirming and aligning purposes, policies, practices and organization structures, all with a forward approach to provide clear direction to build on a solid foundation of excellence. As a result, on December 3, 2012, Student Affairs on the Providence Campus was restructured to include the creation of four Associate Dean positions reporting to the Vice President of Student Affairs. Associate Dean for Athletics Mary Ellen (Mel) Graf, formerly Executive Director of Athletics, will continue to oversee the Department of Athletics which is also in the initial stages of reorganizing its organizational structure. It is anticipated that this new structure will be finalized and formally approved during the winter term and instituted as of July 1, 2013. Associate Dean for Counseling, Health and Wellness Dr. Joseph Barresi, Jr., formerly Director of Personal Counseling, will assume direction of the Counseling Center, Gender Equity Center, Health Services and Health Education. Associate Dean for Student Development Dameian Slocum, formerly Director of Residential Life, will continue to manage Residential Life in addition to Off-Campus Student Services and Transportation (moving from the Facilities Department). Associate Dean for Student Life Dr. Christopher Zacharda, formerly Director of Student Conduct, will assume oversight for Student Activities, Student Conduct and New Student Orientation & Support Programs. Director of Community Relations Everett Brooks will continue to report to the Vice President of Student Affairs; his role remains unchanged. These changes reflect Student Affairs’ unwavering commitment to engage in and improve the student experience. As you work with your colleagues in their new roles, be sure to congratulate them!

Late Night Breakfast  Tara McGee, director of student housing operations

On Monday, November 19, Residential Life welcomed almost 500 on-campus students into Snowden Dining to have Late Night Breakfast, which opened at 9pm. From eggs and bacon to music and friends, students were invited in to hang out and have fun before finals began! The event had several volunteers, including hall councils, faculty, and staff across the institution, including Dr. Ron Martel (Vice President of Student Affairs) as well as Marie Bernardo-Sousa (Senior Vice President of Student Services). Wildcat Willie greeted students and posed for pictures with residents. The price of admission for the event was a canned food item which went to the Rhode Island Food Bank, as well as to relief efforts for Hurricane Sandy (SGA also stopped by to hand out information about relief efforts for the hurricane). Residential Life will have another Late Night Breakfast in the second term – watch for information on the event in February!

JWU's Athletic Teams Focus on Service Jamie Benton, men's head basketball coach


or years, the various Athletic teams have been involved in a wide range of community service activities. Recently, in keeping with 2017: The Centennial Plan, the department assessed their service initiatives and implemented some changes to strengthen their efforts. After meeting with the Feinstein Community Service Center, they have refocused their community service activities to more closely align with President Runey’s focus and strategic vision for service – education, hunger and homelessness. To that end, the Athletic coaches and administrators have been working to build longstanding relationships in the local community. Now, rather than holding a service event or activity and then sending a check to a national organization, the focus is on aiding local initiatives and communities. During the Fall term, the Men's Wrestling Team participated in the Gloria Gemma 5k, supporting breast cancer research, while the Hockey Team volunteered at the CVS Caremark Downtown 5k benefiting the Make-a-Wish Foundation. In the wake of Hurricane Sandy, all 16 teams were organized to prepare care packages that were sent to the stricken areas. Additionally, the Sailing Team aided other boaters to prevent losses due to the storm. Similar efforts will continue throughout the winter and spring terms. Both Men’s and Women’s Basketball have volunteered on behalf of The Amica Marathon and Meals on Wheels, the Women’s Basketball team teaches a weekly basketball clinic at the Burch School and the Cheerleaders formed Santa’s Little Helpers to assist victims of Hurricane Sandy. All of the teams will make service contributions during the 2012-2013 academic year. It is clear to see from this work, that JWU’s student athletes are making a significant impact on the local communities, spreading their influence beyond the bounds of competition.

Get Fit with JWU Athletics Johnson & Wales Athletics is committed to a strong focus on promoting a healthier lifestyle within the JWU community. Athletics is excited to offer aerobics classes to all students, faculty and staff for FREE! In addition, the department is offering a new spin class that will really get those holiday calories burned! The Wildcat “100 Mile Club”, launched at the end of November, challenges participants to complete 100 miles of cardiovascular activity in 10 weeks. For more information about any fitness program, visit the Athletics Fitness Programs website. To help everyone achieve their fitness goals, the Wildcat Center’s weekday hours of operation are now expanded, open Monday – Thursday, from 6 a.m. to 11 p.m.

Winter Term Intramurals Winter Term Intramural play is off and running, offering FREE league play to all students, faculty and staff in six different sports. Each league consists of 5-7 weeks of league play and culminates with two weeks of playoffs and championships. Unable to participate in the winter? Keep an eye out for registrations dates for the spring term or contact Corey Boilard at 401-598-1606 or The wrestling team participated in the Gloria Gemma 5K Run For A Cure on October 10, 2012. The run is held every year to raise funds for breast cancer research.

Exciting News from Wildcat Athletics Mel Graf, director of athletics

Field Hockey and Lacrosse Come to JWU JWU will be hiring a Head Field Hockey Coach shortly after the first of the year, and adding field hockey as a varsity sport – playing a non-traditional season this spring and an independent schedule in Fall 2013. Look for men’s and women’s club lacrosse, both of whom will play a competitive club schedule this spring prior to going live as an NCAA sport, competing in the Great Northeast Athletic Conference in Spring 2014.

Academic Achievement a Recurring Theme During the fall term, the Johnson & Wales athletics teams continued to excel academically as the department achieved its highest overall GPA (3.17) in the 18-year history of the varsity athletics program. With 352 student-athletes participating on 17 teams, a remarkable 157 athletes (44.6%) attained Deans List status with a term GPA of 3.40 or higher, including 44 athletes who achieved a perfect 4.00 GPA. The freshman class contributed to the department’s success as 114 newcomers combined for an overall GPA of 3.06. In addition, 12 of the 17 teams attained a team GPA higher than 3.00, led by the women’s volleyball team with an impressive 3.54 GPA.

Athletics and Facilities in Final Stages of Readying New Athletic Fields After a few bumps in the road, the new athletic fields at the Wildcat Outdoor Athletic Complex are expected to host baseball and softball on campus shortly after the first of April, depending on the severity of winter of course. The artificial turf field will also be ready for non-traditional soccer seasons, as well as intramural and recreation programming. Join the Athletics department in hoping for an early arrival of spring!

Women's Volleyball Places Three on All-GNAC Squad JWU Website (November 7, 2012)


he women’s volleyball squad had three players named to the 2012 All-Great Northeast Athletic Conference squads, including Defensive Player of the Year Giselle Cram Ortiz (Vega Alta, Puerto Rico). Joining Cram-Ortiz, who also received first-team All-GNAC accolades, was senior Karlie Haack (Kelkirk, N.Y.) who was selected as a third-team honoree while sophomore Carey Kirk (Purcellville, Va.) also garnered third-team accolades. Cram Ortiz ranked tops in the GNAC and 17th in the NCAA Division III leaders in digs per game with 5.97 per set. She had five contests with at least 30 digs, including 43 against intra-state rival Salve Regina. She was also nearly flawless in serve receive in the back row, committing just 32 reception errors on the season. Haack led the team and ranked 11th in the GNAC in kills per set with 2.42. She also added .89 digs and .25 blocks per set for the Wildcats. The talented outside hitter recorded double-figures in kills in 10 matches on the year, including a season-high 20 in the Wildcats 3-2 win against Lasell. She also tallied a double-double in the teams 3-0 upset against Emerson, the eventual conference champion. Kirk, a third team selection at middle hitter, made an immediate impact on the team during her first season in a Wildcats uniform. She averaged 1.50 kills per set for the season while her .78 blocks per set was the third highest average in the conference. She recorded five or more blocks on seven occasions, including 13 in the teams victory against Lasell. Haack was also named to the conference’s All-Sportsmanship team while sophomore Alyssa Drapeau (Biddeford, Maine) earned GNAC All-Tournament accolades. Drapeau averaged 2.17 kills, 4.17 set assists and 3.17 digs per set to help JWU to the semifinals of the conference tournament. Johnson & Wales finished the 2012 season with a 14-19 overall record and a 8-4 mark in the GNAC. The Wildcats reached the conference semifinals before losing to eventual champion Emerson.

Welcome to JWU Auxiliary Services

• Craig Maillard, front desk manager, Johnson & Wales Inn • Katrina Tharin, restaurant manager, Johnson & Wales Inn

Institutional Research

• Dr. George Rezendes, director (starts Jan. 28)

International Services

• Katherine Zmed, international student advisor, on the birth on her son, Casimir August, on December 2.

Student Academic & Financial Services • E lizabeth Barry, academic counselor, on the birth of her twin boys, Evan and Patrick, on October 2.

Residential Life

• Courtney Greene, financial planning counselor, on the birth of her daughter, Josie, on October 13.

Student Academic & Financial Services

Student Academic & Financial Services

• Becky Budynkiewicz, assistant director of residential communities, Downcity campus • Douglas "DJ" Osier, resident director, South Hall • Francesca Savella, student financial planning counselor, Downcity Campus

Student Activities

• Matthew Gilsbach, assistant director of Greek life

Student Conduct

• Diane Pronto, assistant director

Promotions and Position Changes Residential Life

Farewell & Best Wishes • Rebecca O'Connor, student services associate

Campus Happenings Athletics

Triple Headers-Triple your fun with JWU Athletics. Come to all three home events on the same day and be entered into a drawing for valuable prizes. Saturday, January 19:

• Candace Dennig, director of residential education • Tara McGee, director of student housing operations

• Women's Basketball at 1 p.m. vs.Emmanuel • Men’s Basketball at 3 p.m. vs. Suffolk • Men’s Hockey at 7:45 p.m. vs. Nichols

Student Academic & Financial Services

• Women's Basketball at 1 p.m. vs. Albertus Magnus • Men’s Basketball at 3 p.m. vs. Albertus Magnus • Men’s Hockey at 7:45 p.m. vs. Curry

• J aime DiPaola (from Admissions), Student Services Associate, Harborside Campus • Kim Buxton-Hamel, Student Academic & Financial Services created a new position at the Harborside campus to support the growth of the Culinary and Graduate School populations, Associate Director of Student Academic & Financial Services; Kim BuxtonHamel from the Denver Campus accepted this new position. Kim lead the Academic & Financial Service team in Denver for a number of years before relocating back to Rhode Island.

Student Conduct

• Claire Hall, J.D. has been appointed the new Director of Student Conduct succeeding Dr. Christopher Zacharda who has been promoted to an Associate Dean of Student Life. Claire joined the University in 2008 and assumed her position as Assistant University Counsel a year later. In her new role she will oversee the administration of the Student Conduct process to include all elements of the Code review; Hearings, proceedings, program implementation and assessment.

Congratulations Auxiliary Services

• Jean Smith, harbor view dining room attendant, retired this year after 23 years of service to the university.

Saturday, February 16:

• •

Wrestling hosts the New England Wrestling Association Champions at the Wildcat Center, Sunday, Jan. 27 at 10 a.m. Men's Volleyball hosts the JWU Invitational, at the Wildcat Center, March 15-16. Action starts Friday at 4 p.m.

Gender Equity Center

• •

JWU 2013: The Vagina Monologues Thursday, Feb. 7 at 7 p.m., Pepsi Forum Sunday, Feb. 10 at 3 p.m., Pepsi Forum Monday, Feb. 11 at 7 p.m., Wildcat Center V-Men Workshops, Wednesday, Jan. 30 at 7 p.m., Harborside Village Community Bldg. • One Billion Rising, Thursday, Feb. 14 at 6:30 p.m., Pepsi Forum • Campus Reads: She's Come Undone by Wally Lamb - start reading now! Wally Lamb visits on April 17 (employees encouraged to attend)

Health Services •

HIV Testing for Students Tuesday, Jan. 29, 12:30-2:30 p.m., Downcity Health Services Wednesday, Jan. 30, 12:30-2:30 p.m., Harborside Health Services

International Student Services

• Interviewing Workshop, Friday, Feb. 1 at 11 a.m. • Tax Workshop for Int'l Students with IRS Rep., Friday, Feb. 15 & March 22 at 9 a.m. and 1 p.m., Schneider Auditorium • ESL Transition Workshop, Friday, Feb. 15, from10 a.m.-12 p.m. (Undergrad); 1-3 p.m. (Graduate), White Center, Rm. 306 & 307 • Networking Workshop, April 5

New Student Orientation

OTEAM 2013 Interest Session Dates: • Monday, Jan. 14, 8-9 a.m., Wildcat Center • Tuesday, Jan. 15, 8-9 a.m., Pepsi Forum • Thursday, Jan. 17, 2-3 p.m., Wildcat Center • Friday, Jan. 18, 10-11 a.m., Pepsi Forum

Residential Life • • • • • • • • •

New Student App Opens in StarRez, Jan. 13-14 Centenniel House Marketing Campaign Kicks Off in the month of January RA In-Service with Roger Williams Univ., Jan. 18 Student Satisfaction Survey Deployed System-wide, Jan. 14 RA Group Process Weekend & Interviews, Jan. 25-26 Residential Life Week, Feb. 3-9 Residential Life Rumble-Winter Redemption, Feb. 8 Residential Life Musical, Feb. 8-9 Late Night Breakfast, Feb. 18 life/

Student Academic Services • •

Spring Term Course Cancellation Date: Friday, Jan. 25 Summer Term Course Registration Date: March 15 (undergrad day & CE; Graduate) life/ academic services/course registration/ registration dates.

Student Activities

• Winter Week, Jan. 28 - Feb. 3 • SnoBall 2013, Feb. 2 at 6 p.m., Twin River Casino • SuperBowl XLVII Party, Feb. 3 at 6 p.m., Wildcat Center

Student Conduct • •

Peer Mediators of JWU Training, Jan. 18 & 19 Civility Debates, Jan. 22, at 9:30 a.m. and 11:45 a.m., Schneider Auditorium

Student Financial Services

• Spring Term Payment Deadline: Friday, Feb. 1

Study Abroad

• Study Abroad Mini-Fair, 10 a.m.-3 p.m., Thursday, Jan. 10 Student Services Center Lobby • Providence Student Orientation for Spring Programs, 9:30 a.m.-12 p.m. Friday, Jan. 18, Culinary Museum • Study Abroad Summer Applications Deadline: Friday, Feb. 1

New Employees Experience Great Beginnings

Diane Riccitelli, student services training coordinator

“The beginning is the most important part of the work.” - Plato, The Republic


tarting a new job can be both exciting and stressful. New employees may feel anxious about learning new job functions, feelings that can be compounded if they do not have the resources to be successful. Besides learning about the specific functions of the job, it is important to also get an overall picture of the organization, its goals and the people who work there. Studies show that managers agree onboarding, the process by which new employees are prepared for their new positions, is important, but there usually isn’t enough time to approach it properly. Well, in Student Services, there are resources available to managers and their new hires. Student Academic Services (SAS) first conceived the idea of a department onboarding program about five years ago when they assessed their new employee training program. Not surprisingly, they found that a new employee’s success depended upon both acquiring a certain level of skill and knowledge and knowing when, where, and how to use the tools and resources available within and outside SAS. The department responded by pulling together existing information along with creating its own documents, such as SAS policies and procedures, and placing them in a binder, becoming the employee’s first point of reference from day one. This binder, referred to as "Great Beginnings" to reflect the spirit in which it was created, today contains documents related to the university mission and strategic plan, staff handbook and other JWU human resources documents, department content such as

policies and procedures, employee directory, seating chart and organizational chart, just to name a few. Within a year of its inception, the Great Beginnings binder was embraced by Student Financial Services. Today, Student Affairs, Student Communications, International Center and Study Abroad have also adopted the practice of providing a new employee with either the Great Beginnings binder or its equivalent on their first day of employment. The binder content is periodically reviewed to assure it remains relevant and to also determine if any helpful items might be missing. A new item currently under development will be the addition of “fact sheets” for all student service areas, enabling new employees to better understand the larger organization of which they are a part. In addition to the Great Beginnings binder, Student Academic and Financial Services created a formal new employee training program consisting of a pre-arrival preparation checklist, function/job training agendas, training modules, outlines and assessments. The Student Services Training office can provide student services departments with any of the Great Beginnings university-level content as well as a general pre-arrival checklist. For more information, contact Diane Riccitelli at or (401) 598-4904. Hopefully these tools will make a manager’s job of starting off a new employee not only easier, but more effective as well!

At YOUR Service CREATING POSITIVE IMPRESSIONS People form first impressions about others within seconds of meeting, therefore, it is critical to always be properly prepared to present a professional image. Here are some guidelines for building a long-lasting, positive impression. • Learn names quickly. A good way to remember a name is to use it at least two to three times within the first conversation. People know when someone doesn't remember their name and may construe that as a sign of indifference. • Sharing personal information is a choice; however, be careful. Remember, what you say may come back to hurt you. Moreover, do not ask others to share their personal information; this makes some people uncomfortable in the workplace. • Do a self-assessment on how you treat students, managers, peers, subordinates and guests. Would this behavior cause others to have a negative opinion? If so, find where that disparity is and start to rebuild that particular relationship dynamic. • Speak to everyone in the workplace regardless of his or her title or position. Everyone from the maintenance worker to the receptionist to the executive deserves time and respect.

Social Media Zone

Tips from Sierra Barter, social media coordinator

Know the platform. Make sure to use the correct site to get a message out in the most efficient and clear way possible.


Great for a business or department. Facebook is a place to post videos, status updates, create events and more. Businesses and organizations should create a page, not a personal account.


A microblog (each post is less than140 characters) for people who post frequently. Twitter is 90% babble but also a fantastic venue to reach out to those you couldn’t communicate to otherwise (like celebrities, journalists or “big wigs” in the industry). Twitter is helpful for directing users to other avenues such as a link to a website, a photo or connection with another user using the "@" sign.


A blogging platform that is best for high-media posts. It is super user friendly and free to use. You can also “re-blog” other users’ posts and “like” a post. Many celebrities and brands are on Tumblr, too, such as Beyonce, Ann Taylor or Newsweek.


A very popular photo-sharing platform (recently bought by Facebook for $1 billion) allowing users to upload photos. Users can “like” and comment on their followers’ photos and search the hashtags on Instagram’s 2 million users’ photos. Instagram also provides a one-click share button to post photos directly to Facebook, Twitter and Tumblr.

Social Media by the Numb3rs It seems everyone uses at least one social media tool like Facebook, Twitter, YouTube or Instagram. But really, how prevalent is social media? Consider this: Facebook - One out of every seven minutes spent online is spent on Facebook (Source: ZDNet) - Over 2.5 billion likes are made every day on and off the Facebook site (Source: C|Net) - Over 300 million photos are uploaded onto the site every day (Source: C|Net) - Over 550 million mobile users (Source: Simply Zesty) - The biggest brand on Facebook is Coca-Cola with 55 million fans. It’s followed by Disney and Red Bull which have 39 million fans and 34 million fans respectively (Source: Social Bakers) Twitter - Over 400 million monthly visitors (Source: TechCrunch) - More than 1 billion tweets sent every 2.5 days (Source: Twitter) - President Barack Obama’s victory tweet was the most retweeted message on the site with over 817,000 retweets (Source: Slate) YouTube - Over 800 million unique users visit every month (Source: YouTube) - Over 4 billion hours of video watched each month (Source: YouTube) - 72 hours of video are uploaded every minute (Source: YouTube) - The most popular video is Gangnam Style with 887 million views and counting (Source: YouTube) Instagram - Over 100 million registered users (Source: Forbes) - More than one billion photos have been uploaded (Source: AllThingsD) - During Hurricane Sandy, over 800,000 photos were posted and tagged with the hashtag #sandy (Source: Forbes)

Johnson & Wales University to Offer Two New Arts & Sciences Degrees: Communications and Liberal Studies

Madeline Parmenter communications & media relations specialist


ohnson & Wales University will be offering two new undergraduate degree programs in the John Hazen White School of Arts & Sciences (A & S) beginning in September 2013: Communication Studies and Liberal Studies.

Students working toward the Bachelor of Science degree in Liberal Studies will acquire knowledge and experience in cultural studies, history, philosophy, the behavioral sciences, math, and science. All students will be required to minor in either general business or project management. This will prepare the student to enter the workforce in business, non-profit, government, and arts/cultural organizations, as well as preparing them for further graduate studies. The program will include experiential learning through an internship, service-learning or an optional study abroad. The Bachelor of Science in Communication Studies will prepare students for a career in communications, with a specific emphasis on media studies. The program will include a strong emphasis on writing skills through practical-based courses in a wide variety of professional writing styles. Students will take a set of related professional study courses in areas such as marketing, public relations, advertising, technical writing, and law. Angela Renaud, dean of the School of Arts & Sciences, hailed the development of the two new majors. “These two new majors will expand what we offer in the School of Arts & Sciences by building on the strengths of our established College of Business and School of Technology curriculum,” said Renaud. “Many students begin in Arts & Science majors without a clear chosen career path. That is why career advising is so important and why the university has dedicated so many resources to guide students through career placement. By requiring our communication and liberal studies majors to take business or technology classes and complete internships in their area of interest, our students will graduate with the educational foundation and professional skills to begin successful careers.” The JWU School of Arts & Sciences currently offers a four-year undergraduate degree program in counseling psychology. Starting in 2014, the university will offer a Master of Science in Counseling Psychology.

NEASC Fifth-Year Interim Report Cindy Parker, director of academic accountability and initiatives t was over four years ago in October 2008 that JWU had its last comprehensive evaluation visit from the regional accrediting agency, the New England Association of Schools & Colleges (NEASC). NEASC accreditation provides the university with many reputational and operational benefits, not the least of which is access to the Title IV funding through the U.S. Department of Education that helps to make a JWU education affordable for students. Since the 2008 visit, several reports have been submitted to NEASC, including a substantive change report on


online learning in 2010 and a 2011 report recapping the university’s success with its strategic plan, FOCUS 2011. The university’s next comprehensive evaluation visit is scheduled for fall of 2018, and JWU will begin developing the written self-study for that visit in 2016. A Fifth-Year Report is required of all institutions at the mid-point of the decennial comprehensive evaluation schedule and requires narrative reflection on the university’s progress on each of the 11 NEASC standards since its last comprehensive review in 2008, as well as projections for areas of focus for the next five years leading up the 2018 comprehensive review. A committee was recently appointed and has begun work on developing JWU’s Fifth-Year Interim Report to NEASC, which is due to the Commission in mid-August 2013. Marie Bernardo-Sousa and Ken DiSaia are

JWU Votes - A Success Nancy Northrup Wolanski, community service center project coordinator


ore than 1,000 students participated in JWU Votes activities this Fall! Students watched presidential and mock debates and learned from visiting speakers, including an ACLU representative for Constitution Day, and RI General Treasurer Gina Raimondo as part of the Social Action Speaker Series. Through the JWU Votes initiative, approximately 250 students either registered to vote or requested absentee ballots, almost 150 students were given rides to the polls on Election Day and many more were walked to the Dunkin’ Donuts Center to cast their ballots. Later that day, over 100 students watched the election results at the Election Party in the Intercultural Center. Students entered a poster design contest to promote voting among their peers, and JWU social media was filled with encouragement to get involved. The programming culminated with Civility Week, which challenged students to communicate in positive and constructive ways. JWU indeed “rocked the vote,” thanks to the efforts of staff in Student Activities, the Feinstein Center, Student Communications and Student Conduct.

overseeing the drafting of the report section on Standard 6 – Students, and may be connecting with student service areas in the next few months for information about the many ways that meaningful support has been provided for students. Once the report has been finalized and reviewed by the Commission, it will be made available to everyone in the university community in the Public Folders at Public Folders> Administration>Academic Administration>NEASC, where copies of the other reports discussed above are also available. Additional information about NEASC and its accreditation process is available at Have questions about the accreditation process at JWU? Please contact Cindy Parker (Cindy.Parker@jwu. edu), or by phone at 401-598-1345).

CONTEST WINNER ANNOUNCED We asked you to tell us how many tweets were scheduled for the @Providence Twitter Account during Wildcat Welcome. The actual number of tweets was 50. The winner of the fall contest is Heather Kessler from New Student Orientation with a guess of 55. Congratulations Heather! You won a $10 Starbucks gift card. Please contact Diane Riccitelli at to collect your prize.

I've Heard of IPEDS-But What Is It? Kris McNamara, director of student communications  Jim Olick, senior financial aid systems analyst


ach year JWU is required to submit information for the annual IPEDS (Integrated Postsecondary Education Data System) report. This national report collects information from about 7,500 institutions that provide postsecondary education. The information is used at the state and federal level for policy analysis and development. Colleges and universities are able to see how the data they submit compares to the same information from other schools. IPEDS information is public and, often, parents and students review it during the college search process. To assist families the Department of Education has created several websites using the IPEDS information, College Navigator and College Affordability and Transparency Center. Coming soon they will release a new product called the College Scorecard. These are all efforts to provide clear and consistent information to the public on higher education institutions. Eileen Richardson, through Institutional Research, compiles all the various data for the report-a time-consuming and detail-oriented task. The IPEDS Data Feedback Report that JWU receives from the organization provides the university with the ability to compare the data submitted with the same data from the other schools. The comparison information for JWU is made up of 14 other schools across the United States. Here is a quick idea of what some of the data shows: • Generally speaking, JWU is more ethnically diverse than its peer institutions (Fall 2011) • A higher percentage of JWU students receive financial aid in the three types of aid categories listed, (Pell grants, federal loans, any grant aid) (aid year 2010-2011) • JWU students completing their bachelor’s degree in four years is higher than its peer institutions; students completing their bachelor’s degree in either six years or eight years is the same (2003 cohort) These are just a few samples of the information that is available to JWU through IPEDS reporting. Anyone wanting to know more about IPEDS or how JWU uses the information can contact

Winter Health Tips Colby Zongol, coordinator of health & wellness It's About Balance With holiday celebrations over, start thinking about adding balance back into your diet by eating nutrientrich, healthy food. Stock up on local, fresh, delicious seasonal produce like beets, cranberries, leeks, parsnips, pears, and winter squash and Google recipes to try out. Avoid the Flu It's cold and flu season! Avoid the misery of sniffling, fever and fatigue by preventing sickness. The first step is to get a flu shot. Then remember basic practices – get enough sleep and wash hands. When the body doesn't get the necessary 7-9 hours of sleep per night to rejuvenate itself, immune functioning decreases, making the body more susceptible to colds and the flu. Most germs are passed through hand-to-hand contact, so wash hands after eating, drinking, touching your hair or face, using the restroom, smoking, touching someone else or other highlyused surfaces like doorknobs, light switches, and computer keyboards. Stay Home When Sick When sick, STAY HOME! It's that simple. While all of jobs are important to the university, coming to work when ill does more harm than good. Studies show that productivity when working while sick plummets and the risk of infecting others increases. Stay home, get adequate rest, and come back to work when the cold/flu has passed.

Wildcat Willie will be receiving a makeover, just in time for JWU’s Centennial Celebration. Your costume makeover design may win you $1000! Show off your Wildcat spirit and creativity and be sure to submit your entry. Visit for full contest details. JWU Alumni, faculty, staff, and students from all regional campuses are eligible to participate. You can submit your design through the website Tuesday, January 15 — Friday, March 15, 2013.

JWU Brings New Tradition to Campus Ashley Slater, ’16; campus herald staff writer


WU’s first Celebration of Lights Ceremony took place on Wednesday, December 5 in Gaebe Commons. Clubs and organizations throughout campus were invited to set up tables with holiday crafts, snacks and treats. Cupcakes and hot chocolate were available for all who attended. A group of carolers dressed in festive costume walked around singing holiday classics. Performances were done by the Pom Squad and JWU’s Gospel Choir. It was an evening of unity, not only for the students but also for the variety of religions and beliefs that came together to celebrate as one. JWU student leaders Emily Greagori, Emily Ciliberto and Sean Bufalo briefly spoke on peace and the significance of the event. Each of these students worked on a committee representing UIB, the Student Government Association and the Alumni Association to ensure the event would be a success. Following these season’s greetings, President Mim Runey was warmly welcomed to the microphone. She emphasized that the holidays are celebrated differently by different cultures around the world. “This event signifies us coming together as a community to celebrate the holiday season and to celebrate peace,” she said. As candles were passed around, students began lighting them, one-by-one quickly illuminating the green space. Following President Runey’s speech, each of the trees in front of Snowden Dining Hall lit up, brightening the entire event. The Celebration of Light is an event that will take place annually. Considering this was its first run, the event received wonderful feedback from both students and administration. We invite you to view a short video of that night featuring the JWU Celebration of Lights singers here

Thank you to everyone who took the time to write articles and contribute information to the newsletter. We appreciate your support! Newsletter Team: Diane Riccitelli, student services training coordinator Kathy DeCotis, director of auxiliary services training Korina Ramsland, director of gender equity center Kris McNamara, director of student communications

Connections Newsletter (Winter 2012-2013)  
Connections Newsletter (Winter 2012-2013)  

JWU Student Services Employee Newsletter