S O A
The SOA is professionally managed by FirstService Residential. Onsite office is located at The Club at Town Center. CUSTOMER CARE: 775-624-9152 ASSESSMENT MAILING ADDRESS: PO Box 54089 Los Angeles, CA 90054-0089
ACCOUNT INFORMATION: www.nevada.fsrconnect.com/somersett ASSOCIATION HOURS: Monday – Friday: 8 am to 5 pm The SOA office will be closed on Thanksgiving, Black Friday (November 23), Christmas, and New Year’s Day.
Assessment Reminder
by e-check. For an extra fee, you may arrange to have a payment posted within one business day. You may also submit payments to the SOA office, via check or money order only.
Assessments are due on the first of each month. A late fee of $25 will be posted to accounts not paid by the 30th of the month. Accounts 60 days past due will lose clubhouse and/or Canyon Nine privileges. Accounts 75 days past due will be sent to collections.
Assessment Payments Submitted Online (via Paylease) You can pay your monthly assessments online from the FirstService Residential website through ClickPay, a third-party payment processing company. Payments submitted through ClickPay typically take up to three business days to be credited to your assessment account. Please keep this in mind since payments received after the 30th are subject to a $25 late fee. ClickPay charges a fee for its payments made by debit or credit card. There is no fee if you pay
Rules & Regulations Spotlight 26
Compliance Information To report a non-compliance, please email Chrissy Parker at christine. parker@fsresidential.com or call 787-4500, ext. 327. Please note that while we do investigate and document each complaint received, we cannot disclose the status of anyone’s account. Should a homeowner not respond to or correct a violation, he or she will be summoned to a hearing and could be suspended from the Club and assessed fines. At this time the Association has a policy not to enter a property unless it is bank owned, and then only to repair front-yard landscaping.
DECEMBER DECORATIONS Holiday decorations may be installed up to 10 days before a holiday and must be taken down within 10 days after the holiday, with the exception of the December holidays. December decorations may be installed beginning at Thanksgiving and must be removed by January 31.