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HRD Instructor’s Roadmap

Career Readiness

For the Workplace

Career Development & Continuing Education Human Resource Development Written by Julie Laytham


HRD Instructor’s Roadmap Table of Contents Formation of Knowledge ................................................................................................................................ 2 Course Specs ..................................................................................................................................................... 3 Lesson Plan One ............................................................................................................................................... 5 Recommended Resources .............................................................................................................................. 8

Formation of Knowledge Purpose

To convey my methodology in creating an Instructor Led Course

Things to consider

A D D I E

How to determine current knowledge

Participant pre-questionnaire Observation

How to determine knowledge gaps

Research Workforce Development Interview HRD Instructors Interview Job Link Coordinator

How will the content be presented

Chunked Reinforce frequently | built in summaries

How will the course be implemented

24 hours of instruction

How will HRD evaluate the results

Short Term

Long Term

Informal Qs & As Practice exercises Simple rubric In-class audits

Course feedback Interviews Testimonials Reports

Career Readiness for the Workplace

What do the participants know now? What do the participants need to know? How will the content be presented and practiced? How will the course be implemented? How will HRD evaluate the results?

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HRD Instructor’s Roadmap Course Specs Course Outline Course Name Course Prefix & Number Program Level Length of Class Target Audience Prerequisites Days & Times Location Topics

Career Readiness for the Workplace HRD3004 Intermediate 24 Hours Unemployed, underemployed, workers notified of layoff, PT workers, and Federal EITC recipients Keyboarding, Resumes and Job Searching Skills and Technology Awareness for the Workplace Two consecutive weeks: Monday through Thursday, 8:30am – 11:30am SPCC, OCH, Building A, HRD Department, Room 328 1. Processing business documents. 2. Creation of career portfolio. 3. Mock interviews.

Course Administration Day One Participants complete  Class roster  SPCC CE registration form (instructor signs and dates)  HRD tuition waver  Pre-questionnaire Day Two Instructor turns in first day paperwork to HRD office Last Day Participants complete  Surveys  Post-questionnaire Instructor completes  Signed attendance roster  Timesheet Instructor turns in last day paperwork to HRD office

Course Materials Instructor provides handouts – see Appendix A Participant supplies  Resume´ and certificates of education  Portfolio of choice  20 non-glare protective sheets  Set of 8-tab clear dividers  Flash drive Career Readiness for the Workplace

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HRD Instructor’s Roadmap Course Goal The goal of this course is to increase employability of job seekers by engaging them in building a career portfolio while at the same time developing their word processing skills.

Course Description Using word processing software, this project-based course provides participants with experiences to develop their skills and enhance their confidence as they:   

Create, save, edit and print business documents Build a Career Portfolio Practice interviewing

Course Learning Outcomes Upon completion of this course participants will be able to:  Apply prioritization knowledge when selecting career accomplishments  Utilize organizational skills to assemble a career portfolio  Demonstrate ability in managing time when completing business documents

Measurement of Outcomes For each learning outcome, a simple rubric will be used to measure performance at three levels: Rubric defined as… 3 “I’ve mastered it”

2 “I’ve got it”

1 “I’m working on it”

Prioritization Knowledge 3 logical order > three “best work” examples

2 informal order three “best work” examples

1 loosely ordered < three “best work” examples

Organizational Skills 3 additional sections included advanced formatting used

2 required sections included consistent formatting used

1 section(s) missing inconsistent formatting

Time Management Ability 3 early to class and ready to start work turned in prior to due

2 on time to class work turned in on time

1 late to class work turned in late

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HRD Instructor’s Roadmap Day One Lesson Plan Arrival

Display day one power point presentation so that early arrivals can engage in warm-up exercises by viewing:  Career tools and services at: http://www.doleta.gov/jobseekers/  Jobs at mySkills myFuture at: http://www.myskillsmyfuture.org/

8:30a.m.

Welcome participants and complete day one administration. Also guide each participant in creating a folder on a flash drive for saving files.

8:50a.m.

HO

Introduce the course curriculum by utilizing day one participant handout. Key points for review include:  Course description  Course goal  Learning outcomes  Measurements of outcomes Go over logistics of class by reviewing:    

Certificate guidelines (70% attendance required) Computer use is for the completion of career portfolio and/or job searching only Cell phones – no texting during training (TDT) Break time is from 10:00am – 10:10am

Share with the class the common definition to be used for time management. “Time management: completing tasks within a designated timeframe.”

HO

Review time management checklist

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HRD Instructor’s Roadmap 9:00a.m.

Ask, “What’s changed in the way we get jobs?” Answers are recorded on page 3 of the participant handout and examples include:  Job boards  Online applications  Surveys that check knowledge  Additional background checks  Panel interviews Summarize discussion and emphasize the key point in chart below. Education Also Aids Job Stability 20%

US

18%

North Carolina

17.5%

Unemployment Rate (2009)

16% 14%

15.2%

12%

12.0%

10%

10.6%

9.4% 8%

9.3% 8.4%

8.3%

6% 4%

4.5%

4.2%

2% 0% Less than High School

High school graduate

Some college or Bachelor's degree or associate's degree higher

Total

Source: ACS 2009

Say, “If we know that in 2014 the methods for getting a job have changed, and we choose not to change our ways for seeking a job, what consequences might we experience? Why is it hard to change are job seeking methods? Today, job seekers can use a career portfolio to set themselves apart from other applicants by presenting tangible evidence of their knowledge, skills and abilities. Originally, portfolios were used primarily by visual artists.” Show portfolio visual aid examples. “In this course, I will help you to develop a career portfolio, a tool, which will benefit both you and an employer.” 9:30a.m.

Pair and Share Exercise Explain this exercise by saying, “Pair up with the person next to you and interview them. Find out… Their name The career field they work in or would like to work in Their top three skills in the workplace: 1. 2. 3. ” Let class network by completing another round of pair and share.

Career Readiness for the Workplace

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HRD Instructor’s Roadmap 10:00a.m.

Take a break

10:10a.m.

Facilitate guided discussion on the following. Have participants record answers on page 3 of the participant handout. “What are three personal benefits to making a career portfolio?” Answers may include:  I will be prepared for interviews - all documents in one place  Being organized will help me answer questions in a timely manner  I can begin the habit of keeping a record of my accomplishments “What are three benefits for an employer if you share your portfolio?” Answers may include:  Employers can save time in the interview  Employers can view evidence of your knowledge, skills & abilities  Employers will have a lasting impression of your experience “Why might a portfolio fail? Answers may include:  False information  Using cutesy sayings, conversational language, or slang  Including photographs of yourself which do not convey a skill  Items are not well kept or protected Source: The Florida State University.”Portfoliotips2010.pdf”. http://career.fsu.edu/portfolio/portfoliotips2010.pdf 11 March, 2010.

10:30a.m.

Share with the class the common definition we will use for organization. “Organization: arranging elements into a functioning whole.” Instruct participants in the logical order of an effective career portfolio by completing the “match” exercise on page 4 of the participant handout. Functional Resume´ Certificates of education Knowledge Skills Abilities References

Career Readiness for the Workplace

Chronological By Date

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HRD Instructor’s Roadmap 10:40a.m.

HO

10:50a.m.

Review organizational checklist. Share with the class the common definition we will use for prioritization and have them fill in the blanks on page 4 of their participant handout. “Prioritize: to arrange or deal with in order of importance.” Discuss the method for selecting “best work”. Share, “The method for selecting your best work consists of linking your knowledge, skills and abilities to specific competencies an employer is looking for. The career accomplishments you choose should add value and enrich the experience for the employer by meeting their needs.” Complete the “Best Work” exercise by sharing, “Common competencies employers are looking for include things like safety, customer service, teamwork, continuous learning, communication skills, problem solving, and others depending upon the industry.” Ask participants to consider what three “best work” examples they will feature in their career portfolio. Have participants pair and share.

HO

Review prioritization checklist.

11:10a.m.

Ask the participants, “How will you know if you have been successful in this course?” Answer: “I will have completed my prioritization organizational, and time management checklists according to the instructions.” Participants record answers on page 4 of their handout.

11:15a.m. 11:30a.m.

Review recommended resources and supplies for the class. Dismiss class

Recommended Resources    

National Career Development Center http://ncda.org The Florida State University Career Center http://career.fsu.edu/portfolio Espresso Work http://espressowork.com My Scrap Nook http://myscrapnook.com

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HRD Instructor’s Roadmap Appendix A

Day

Topic

Exercises

Computer Application

One Power Point 1 - Welcome HO 1 - Participant H-O HO 2 - Pre-Questionnaire HO 3 - Microsoft Short-Cut Keys CK 1 - Time Management Checklist CK 2 - Organizational Checklist CK 3 - Prioritization Checklist HO 4 - Document Your Skills Worksheet Two HO 5 - Business Letterhead Headers & Footers Meeting Minutes At A Glance (Decision Making Chart) Formatting – Personal Letterhead Formatting – STAR Template Formatting - Watermark

Word - Tables Word - Insert Word - Rows Word - Columns Word - Tables Word - Tables Word - Page Layout

HO 7 - Answers to Common Interview Questions Headers - 1st Page Different Reference List Meeting Agenda

Word - Insert Word - Columns Word - Rows

Table of Contents Reference Letter Time Study

Word - Tabs Word - Tabs Word - Tabs

Labels Report Covers Work Readiness - Time Management

Word - Mailings Word - Templates

HO 8 - Mail Merge 1 HO 9 - Mail Merge 2 HO 10 - Mail Merge 3 HO 11 - Mail Merge 4

Word - Mailings & Excel Word - Mailings & Excel Word - Mailings & Excel Word - Mailings & Excel

Three HO 6 - Common Interview Questions

Four

Five

Six

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HRD Instructor’s Roadmap Seven Envelopes HO 12 - Mail Merge 5 Fax Cover Sheet Organizational Chart

Word - Mailings Word – Mailings & Access Word - Templates Word - Smart Art

Timed Exercises

Word

Eight HO 13 – Interview Preparation HO 14 - Quick Tips - The Interview HO 15 - Quick Tips - Researching HO 16 - Quick Tips - Elevator Pitch HO 17 - During The Interview HO 18 - Interview Mistakes HO 19 - Post-Questionnaire HO = Handout (student keeps) CK = Checklist (student turns in for feedback)

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