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REFERENCE

GUIDE Use this guide to find the appropriate resource partner or most suitable mentor based on area of expertise, industry background experience, or preferred business stage.

Reference index based on Industry Experience

Reference index based on Area of Expertise

Finance and Accounting Strategy and Planning Government and Regulations Human Resources and Internal Communications Intellectual Property Sales, Marketing and Public Relations Operations Legal Non-Profit Manufacturing and Product Development Supply Chain Management Technology and IT Services

Agriculture and Farming Arts and Entertainment Banking, Financial Services and Insurance Car Repair and Maintenance Construction, Industrial and Utilities Consulting, Research and Business Services Educational Services Environmental Services Forestry, Fishing and Hunting Government Contracting Health Care and Services Home Owner Services and Home Improvement International Trade, Imports-Exports Manufacturing and Mining Marketing, Advertising and Creative Services Media and Communications Nonprofit, Public and Professional Organizations Personal Services and Wellness Real State, rental Services and Leasing Recreation and Travel Restaurants and Hospitality Retail and Wholesale Trade Technology and Web-Based Services Transportation and Warehousing Waste Management

Reference index based on Business Life-Cycle Stage Pre-launch Startup Growth Exit

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I

am constantly asked: are SCORE services really completely free? How does it sustain itself? why do people volunteer at SCORE? what’s in it for them? and my favorite one: why do SCORE volunteers stay with SCORE for so long?! The questions do not surprise me, I asked myself the same questions when I first learned about the organization, but the answers do. The truth is that each volunteer has their own answers, but here are mine.

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ARE SCORE SERVICES REALLY COMPLETELY FREE? Yes, they are! Our incredibly experienced mentors do nor charge for their time, SCORE does not charge for the services of its mentors either. There are no strings attached whatsoever. In fact, our mentors renew an annual commitment to SCORE’s strict conflict of interest policy as well as an ethics training that prevents them from promoting their self-interest. Our mentors will not steer you in any direction, will not sell you a product or service, and are not for hire. At SCORE you will find honest, transparent, FREE advice and support. HOW DOES SCORE SUSTAIN ITSELF? SCORE receives a very small amount of tax payer funding (our 2018 FY budget is only $20,500.00) and the rest of the funds we receive come from the Salt Lake County office of Economic Development, the State of Utah, an SBA grant to train entrepreneurs who are members of our military or veterans, sponsors, and individual donors. But the main secret of SCORE’s sustainability lays in the generous time donation of our volunteers who donated 1,282 mentoring sessions to 740 clients, delivered 243 workshops attended by 4,889 entrepreneurs in our area! Considering the high value of an hour of our average mentor, this represents a donation to our chapter of almost $200,000!

WHY DO PEOPLE VOLUNTEER AT SCORE? While the answer to this question will depend on who you ask, for me it’s the kind of people that are attracted to SCORE, the opportunity to give back and be an active contributor to the local economy by sharing my experience as a serial entrepreneur, plus the benefit to stay connected with such a vibrant sector of our local community. WHAT IS IN IT FOR THEM? SCORE volunteers enjoy a variety of personal, local and national rewards. SCORE volunteers: Enjoy the satisfaction of contributing to the success of others, share great experience with other SCORE volunteers, provide leadership in the business community, gain recognition and respect as business mentors, grow professionally and personally, participate in lifelong learning, and make new friends! WHY DO SCORE VOLUNTEERS STICK AROUND FOR SO LONG? I handed recognitions this year to mentors who have been with us for 5, 10, 15, 20, 25, and 30 years! I joined in 2009 and most of the mentors I met when I joined are still with us! When I asked them why they stayed for so long, without exception, they each told me they could not see themselves without SCORE. “its energizing!’ said one of my amazing mentors the other day. I agree! Entrepreneurs are a rare breed. Most are visionary, proactive, smart, disciplined, focused, genuine, self-directed, dreamers who dare to ask why not? In the words of the late Steve Jobs: “Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes… The ones who see things differently — they’re not fond of rules… You can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things… They push the human race forward, and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do”


BOARD OF

DIRECTORS 1. Chairman, Juan Manuel Ruiz, President of Ibero American College

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2. Assistant District Director, Wayne Stocker, Former Sales Manager for IBM 3. Treasurer Ron Tucker, Broad experience as Division General Manager, Vice President Operations, Manufacturing Plant Manager and Distribution Manager. 4. Board Secretary, Ludy Leveille, SCORE Office Administrator 5. Volunteer Engagement Director, Diane Rosenberg, Board Member at Utah Clean Energy 6. Workshops Director, Aga Merx, Vice President/ SBA Department Manager at Bank of American Fork 7. Fundraising Director, ToNhu Tran, CRA Business/Financial Analyst at American Express 8. Marketing Director, Paula Sageser, Owner PCS Creative Services LLC 9. SBA Liason Board Member, Melinda Workman, , Economic Development Specialist, Women’s Business Representative, International Trade Representative 10. Board Member, Beth Colosimo, Executive Director, Goldman Sachs 10,000 Small Businesses & Business Development Resources, Salt Lake Community College 11. Board Member, Jim Herrin, Sandy SBDC Director 12. Board Member, Ann Marie Wallace, Executive Director Salt Lake Chamber Women’s Business Center, Business Consultant & Entrepreneur 13. Board Member Doug McNeil, SCORE mentor for over 5 years and has over 19 years of experience as a business owner. 14. Board Member Eric Marx, Retired Senior executive with broad leadership experience. 15. Board Member and Kaysville Office Director, Jim Carrol, CEO of e2 Total Solutions 16. Board Member and Ogden Office Director, Aaron Burgin, Pinterest Partner Solutions

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Mentor Reference

Guide EDUCATION:

Wayne obtained his bachelor’s degree from the University of Utah in Industrial Engineering. He received his MBA from UCLA. Wayne coursed the Presidents/CEO Class at Harvard University

CAREER SUMMARY:

Wayne worked for IBM for 34 years in Sales and Marketing Management and traveled extensively all over the world training teams for IBM. His areas of expertise are wholesale management, product placement, value added chains, and logistics. He prefers to help companies in the growth stage of their lifecycle.

WAYNE STOKER

ASSISTANT DISTRICT DIRECTOR

JUAN MANUEL RUIZ PRESIDENT

EDUCATION

Mr. Ruiz got his Bachelor’s Degree from Utah Valley University and he is a Certified Six Sigma Master Black Belt, a postgraduate degree obtained in 2004 from Pacific Rim Business review taught at Brigham Young University. He also received a certificate in Chamber administration from the Chicago Booth University and a Post-Graduate Certificate from the University of Utah in Non-Profit Management, and in 2016, Mr. Ruiz was honored by the Claustro Iberoamericano with an Honoris Cause Doctorate Degree.

BUSINESS

Juan has started, owned and operated

several small businesses: •Elite Countertops, Inc., Owner. Manufacturing company. Sold. Still active. •Business Managerial Accounting, Owner. Accounting firm. Still operating. •Xpectra Marketing Group, President. Marketing Firm. Sold. Still active. •Civix Learning Center, Owner. Educational institution. Converted. Still active. •Empresas Magazine, Editor in Chief. Business magazine. Still operating. •Ibero American College is an institution of higher education.

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Education:

B.S. Industrial Management, Rensselaer Polytechnic Institute MBA Courses, University of Connecticut

Career Summary:

GENERAL MANAGER / OPERATIONS EXECUTIVE Proven senior manager with unusually diverse background encompassing distribution, manufacturing, international sourcing, supply chain, information systems and general management. Product lines including tools, hardware, office, craft, school, lawn & garden, and recreation products.

Broad experience as Division President/ General Manager, Vice President Operations, Manufacturing Plant Manager and Distribution Manager. Also owned and operated a small commercial printing business. Proven success in driving profit, quality and customer service initiatives across plant, division and corporate levels. Resourceful and innovative leader, team builder and mentor. Strong communicator, equally effective in the boardroom or on the shop floor.

RON

TUCKER TREASURER 8

LUDY

LEVEILLE

OFFICE ADMINISTRATOR Ludy is SCORE Salt Lake’s amazing Office Administrator. She handles all volunteer appointment books, monitor’s all client relations, creates most of the reports submitted to SCORE national, and oversees all of the 5 offices of our chapter in Ogden, Kaysville, Salt Lake, and Sandy.

EDUCATION

Business Management Degree

EXPERIENCE

Ludy is a successful, responsible mother of three boys

Ludy has started, developed and ran successfully two home-based businesses She also able to launch product sales to several grocery store retail chains Ludy has earned the recognition of “Employee of the Month” on multiple occasions in her lifetime and has provided service as a volunteer humanitarian for over 18 months

Mentor Reference Guide


SKILLS

Business Operations Business Strategy & Planning Non-Profit Supply Chain Management

EXPERIENCE

Consulting, Research and Business Services Homeowner Services/Home Improvement Marketing, Advertising and Creative Services Nonprofit, Public and Professional Organizations Restaurants and Hospitality Technology and Web-Based Services

BLANE

HEMMERT

VOLUNTEER OF THE YEAR

MARLIN

SHELLEY

EDUCATION:

Bachelors Electrical Engineering University of Utah 1972 Masters Engineering University of Utah 1974 Masters Business Administration University of Utah 1976

CAREER SUMMARY:

Let me help with by sharing 30 years experience in the start-up, growth, and exit of a closely held technology company. My Background: “Technology geek” from High School (Electronics) Pursued passion in electronics to complete a BS and Masters in Engineering followed by an MBA. Good fortune to start-up and grow a technology com-

pany largely self-funded to $9 million in sales. Early adopter of Lean Manufacturing and Agile Software VOLUNTEER Development. 4 US Patents Recipient of Utah Governors’ Medal in Science and Technology Company recognized as a Best Place to Work by Utah Department of Workforce Services. Successfully exited with the company becoming 100% employee owned in 2013 and continuing to grow and prosper. Served for 18 months in Atlanta LDS Employment Center as Center Coordinator Seeking for opport unities to mentor others.

Professional Experience:

Strengths in Finance including Tax and Investing, Product Development (Software, Electronics, Mechanics), Patents,Trademarks, Business Transitions, Company Culture, HR, Hiring, Marketing, Lean Manufacturing.

OF THE YEAR

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Education:

Weber State University Bachelors Degree in Business Administration and Finance Pacific Coast Banking School - Graduate Degree in Banking

Career Summary:

If you have any questions regarding capital or how to obtain financing, I can help. I can help you prepare to meet the lender. In fact, if you have any banking questions, I will be able to address them. I breathe in and out small business loans daily at work as I manage SBA department at Bank of American Fork. I myself am a small business owner so I can

AGA

hold your hand through opening a business, picking the right entity, running best ideas for marketing and lead/client generation. I also can help you with clientele retention ideas. I can also provide you with some introductions if I have any connections in the areas of your business.

PROFESSIONAL EXPERIENCE:

SBA loan officer for over a decade. Every day I look at loans and at small businesses to see if they would qualify for a small business loan, so I have a lot of street smarts and exposure as to what works and what does not work for a small business owner. I own three small businesses in three different industries, one of them being a franchise. Thus, I have vast experience in business operations, lead generation, order fulfillment, managing day-to-day operations of the business and managing the business from bird’s eye view.

MERX

Director of Workshops 10

TONHU TRAN

Fundraising Director

ToNhu has over 15 years of experience in the financial industry, with 10 of those years working at American Express. She holds a Bachelor’s degree in Finance and an MBA from Colorado State University. ToNhu enjoys managing the grant space at American Express in the Community Development department, and helping nonprofit organizations focus on affordable housing, essential community

services, revitalization and stabilization, and economic development. ToNhu is also the director of fundraising and corporate relations of the SCORE Salt Lake chapter and a certified mentors who enjoys mentoring nonprofits and their administrators or managers

Mentor Reference Guide


Education:

University of Southern California, M.B.A. and B.A. Psychology

Career Summary:

I bring brand management, strategy and marketing expertise to leading consumer products and technology companies as well as the nonprofit sector. I have developed results-driven Branding, Marketing and New Product initiatives for Procter & Gamble, Dell Computer, Open Energy Corporation, Del Monte Foods, HuntWesson, Weight Watchers Frozen Foods, and Ernst & Young. I worked directly with the CEO of Procter & Gamble to create the company’s first internal communications program. Within the nonprofit sector, I serve on the board of Bike Utah and Utah Clean Energy.

Professional Experience:

Mentoring Skills: Business Strategy & Planning, Human Resources & Internal Communications, Marketing, & Public Relations Areas of Interest: Mentoring, Facilitator, Marketing, Community Relations Industry Experience: Marketing, Advertising and Creative Services, Nonprofit, Public and Professional Organizations

DIANE

ROSENBERG

Director of Volunteer Engagement

PAULA

SAGESER DIRECTOR OF MARKETING

EDUCATION:

Graduated in 1993 from the University of Utah, Salt Lake City, Utah B.S. Organizational Communications

CAREER SUMMARY:

Paula has over 28 years of professional work experience ranging from operations management, technical writing, communications consultant, up to her current role as a website designer. She has held several volunteer positions including webmaster, newsletter editor, social media/ communications outreach, and safety

officer. Her background includes working for universities, small businesses, federal agencies, and owning her own small business. In her role as a guide for small business owners through the Wild World of the Web, she provides training in a variety of digital tools including social media and email marketing. “I love creative work--writing blogs, making graphics, solving communications problems, fixing tricky websites issue or sharing news and information. I enjoy teaching people to get the most out of online tools. I believe in usability and websites with purpose.”

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EDUCATION

Master of Business Administration Bachelor of Science University of Utah

EXPERIENCE:

Dynamic Executive who offers a background in Global Financial Services Operations, Strategic Analysis/ Planning, Global Payment Processes, Risk Management, Regulatory Compliance, Product Development, Sales/Marketing, Competitive Positioning, Pricing, Communications, and Client / Business Relations. Professional Synopsis D&H Merchant Services Strategic Business Unit Executive • Global Transaction Banking FundTech Executive Vice President

DANNE

– Merchant Services • North American Operations BankServ Senior Vice President Zion’s Bank Executive Vice President – eBusiness Solutions • CEO – NetDeposit Executive Vice President • CIO •Vice Chairman – Zions Management Services \Corporation Senior Vice President General Manager – Information Technology. Chairman, WesPay Board of Directors and Vice Chairman, NACHA Patent Holder, Five Patents – Check Imaging Remote Deposit Capture Represented and testified on behalf of the U.S. Banking Industry – U.S. Senate Hearings Former Member, Federal Reserve Committee – Drafting Check Truncation Act (Check 21) Represented the Utah Bankers Association – Drafting World’s First Digital Signature Law Represented and testified on behalf of the American Bankers Association – U.S. Senate Hearings on Federal eSign Law

BUCHANAN 12

JIM

CARROLL Kaysville Office Director

Education:

University of Utah Career Summary: Owner: e2 Total Solutions: Internet Marketing, Internet Optimization, Facebook Marketing, Social Media, Link Building, Blogging, Search Engine Optimization, Client Growth, Client Retention

Professional Experience:

VP at a Digital Marketing Company: Retired Owner at a Web Development Company: Retired Started a Web Hosting Company: Retired CEO e2- Total Solutions: Current

Mentor Reference Guide


MINI BIO

of Commerce and as a trainer and public

Mickey Adams Grames is a financial

speaker. She has been a member of and chai-

professional with over 40-year experien-

red several non profit and for profit Boards.

ce first in corporate America rising to the position of CFO and then over 20

EXPERTISE

years as a consultant to small business.

Business Finance & Accounting, Business Ope-

Mickey also has 7-years’ experience as

rations, Business Strategy & Planning, Sales,

a commercial loan officer with Zions

Marketing, & Public Relations

Bank and as Program Manager for a

Areas of Interest: Mentoring, Workshop Instruc-

nonprofit providing loans to businesses

tor

that do not qualify for traditional loans.

Industry Experience: Banking, Financial

Her experience includes developing

Services and Insurance, Consulting,

business plans, financial projections, loan

Research and Business Services,

underwriting and QuickBooks accounting

Nonprofit, Public and Profes-

with a high degree of success in assisting

sional Organizations

clients gain access to capital. She is well connected in the small bu-

MICKEY

siness community through associations with several Chambers

ADAMS-GRAMES

MEHER AYESHA

MENTORING SKILLS:

Technology & IT Services Areas of Interest: Administration, Facilitator, Marketing, Community Relations, Workshop Instructor, Volunteer Development & Training, Other

PROFESSIONAL EXPERIENCE:

Industry Experience: Agriculture and Farming, Technology and Web-Based Services Professional Experience: I run a digital solution business catering to small business owners Languages: English, Mandarin, Hindi, Urdu

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EDUCATION:

I attended BYU in Provo Utah pursuing a degree in Elementary Ed. (1986-1988) I attended U of U in SLC Utah and obtained my certificate for CES training (1999) GIA institute of gemology-California (2004) Completed 10K Small Business MBA program through Goldman Sachs and Babson College (2015)

CAREER SUMMARY:

I began Pearls With Purpose Foundation (501c3) a nonprofit, in 2002

in conjunction with Pearl Partners an LLC which works synergistically to create long term self-reliance for disadvantaged women. To date I have trained over 300 women in Philippines, India, Thailand and Cambodia. The international work alongside with operating a business in America has given me a unique niche in the entrepreneurship world. Professional Experience: I have successfully trained over 300 women in micro-enterprise development in Philippines, India, Thailand and Cambodia. I have negotiated supply chains, imported/exported, certified gemology, appraisals, worked with educational leaders in the school system to support disadvantaged children in educational pursuits. Shipped over containers into Philippines and educational supplies into India, sent books to rebuild libraries for elementary schools in Philippines.

WENDY BIRD 14

STERLING BATEMAN

Served in the Utah National Guard and the Reserve

EXPERIENCE

Facilitating complimentary solution-focused help for career and self-employment. Coaching and teaching principles such as how to discover or confirm the right career, where to spend time networking, how to transfer skills, interviewing,

informational interviewing, and salary negotiations--all of which lead to staying career self-reliant the rest of one’s life. As a self-starter, I helped my furniture dealers by training their employees how to accessorize, display, and sell. As a result, the furniture dealers’ sales increased. One of my furniture factories even saw its gross sales increase from $450,000 to $1,200,000 in one year.

Mentor Reference Guide


EDUCATION:

1990-1994 East High School in Salt Lake City, Utah 1994-1998 Slippery Rock University in Slippery Rock, Pennsylvania

CAREER SUMMARY:

Nine years in high school math education. Nine years owning and operating up to six children’s hair salons in the Salt Lake Valley. Currently the Franchisor of Cookie Cutters Haircuts for Kids as well as FranNet Utah.

PROFESSIONAL EXPERIENCE:

After switching careers from Mathematical Education to Small Business owner, I have opened six small business location under the same franchise. In the past year I have sold and helped others open franchises in Utah. I currently work for myself as the Franchisor and President of Cookie Cutters Haircuts for Kids. I also work with FranNet, a company that offer the free service of matching clients with the best Franchise opportunity.

ALEXIS

COURTNEY

LEE HUSSEY PROFESSIONAL EXPERIENCE: MENTORING SKILLS:

Business Operations, Human Resources & Internal Communications, Non-Profit, Technology & IT Services Areas of Interest: Administration, Computer & Web Support, Mentoring, Recruiting Industry Experience: Forestry, Fishing & Hunting, Health Care and Services, Retail and Wholesale Trade, Technology and Web-Based Services

Results oriented Information Technology professional with more than 20 years of progressive industry experience across diverse markets and industries offering broad experiences and proven abilities with a record of developing and supporting successful high ROI IS / IT projects and solutions incorporating a wide range of applications and technologies. Successfully lead large strategic initiatives such as new product development, advanced analytics and support. Managed all aspects of IT decisions, such as ERP selection, implementation and maintenance, Customer facing application, Web and mobile, Business Intelligence dash boarding and reporting design and implementation, process simplification, and innovation.

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CAREER SUMMARY:

Mentoring Skills: Business Operations, Business Strategy & Planning, Sales, Marketing, & Public Relations Areas of Interest: Mentoring

PROFESSIONAL EXPERIENCE:

Industry Experience: Consulting, Research and Business Services, Marketing, Advertising and Creative Services Professional Experience: www.linkedin.com/in/ davidrfox

DAVID FOX 16

MAGDA FOX

SKILLS:

Business Operations, Business Strategy & Planning, Sales, Sales strategy, Hiring, Onboarding salespeople and setting them for success, Reducing turnover, Increasing sales and revenue. Areas of Interest: Mentoring, Workshop Instructor Industry Experience: Construction, Industrials and Utilities, Consulting, Research and Business Services, Health Care and Services, Homeowner Services/Home Improvement, Franchising

PROFESSIONAL EXPERIENCE:

worked for several years as a sales professional. I was one of the best. I received several awards for reaching great results. I

slowly move to management, and eventually to director of sales and to VP of Sales. Over the years, my husband and I owned several different companies (insurance, coffee shop, lead generation company). I have been on both sides of the fence, as an employee and employer. I hired, trained and managed hundreds of people. I am very passionate about business owners. I know how much work, faith and worry it takes to start and continue business. I am very passionate about helping other people grow their business. Over the last 7 years, my husband and I have been providing business owners with invaluable information how to grow their business through sales, marketing, and operations. My specialty is helping existing businesses to grow to the next level.

Mentor Reference Guide


EDUCATION:

BS, Mechanical Engineering, University of Utah MBA, University of California at Berkeley

PROFESSIONAL EXPERIENCE:

his passion for entrepreneurship. After a few years, Mr. Cova decided to attend Berkeley, receiving his MBA, with emphases in entrepreneurship and finance. The experience and education lead to Mr. Cova having a successful career in high-tech entrepreneurship, holding executive roles in strategy, products, marketing, and operations – and doing business throughout the globe.

Mr. Cova graduated with honors in engineering from the University of Utah, with a penchant toward entrepreneurship, at which point he co-founded an industrial design firm. That experience lead to him to being recruited to the San Francisco Bay Area to further pursue

NICK

COVA

SPENCER CRIDDLE

CAREER SUMMARY: Business Finance & Accounting, Business Strategy & Planning, Supply Chain Management

PROFESSIONAL EXPERIENCE:

Areas of Interest: Mentoring, Fundraising, Leadership Industry Experience: Construction, Industrials and Utilities, Consulting, Research and Business Services, International Trade, Imports / Exports, Manufacturing & Mining, Technology and Web-Based Services,

Transportation and Warehousing Professional Experience: I have more than 15 years of progressive finance experience working in a variety of companies ranging from small local businesses to large multinational corporations. I have extensive experience developing budgets and the corresponding analysis. I have also worked in a small business undergoing bank transformations, software conversions and many other finance related challenges.

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EDUCATION

I have over 20+ years’ experience in Sales & Customer Relationship Management with diverse industries including Merchant Services, Technology, Telecommunications and Business Compliance and Ethics. For several years I have owned and operated my own business and I am familiar and can empathize with the daily struggles of both new and existing business owners.

PROFESSIONAL EXPERIENCE

I have experience working with new and existing businesses and have a vast

group of business partners that I currently network with. In my professional career, I have over 20+ years in sales and customer management and experience working with Federal, State and local/national governments, K-12/higher education, SMB, retail, wholesale and restaurants industries.

EXPERTISE

Merchant Services Business Strategy and Planning Business Networking Sales, Marketing and Public Relations Technical and web based services Customer management, development and retention Mentoring: Any size of business in the prestartup, startup and growth lifecycle stages.

BRIDGETTE GERMER 18

JULIAN

GUZMAN CAREER SUMMARY:

As an entrepreneur, entrepreneurship and business consultant I have helped people and organizational units in areas of business management, managerial and finance accounting. Likewise, I’ve provided business development assistance include those startups organizations. My experience in my native country as a university professor made me a sound mentor and entrepreneurial coach, helping people to get the best version of themselves I can help improve business performance in marketing, operations and finance.

Professional Experience: Throughout the years I’ve lived in the U.S.A., particularly in this beautiful state of Utah, I’ve had the opportunity to work in the banking industry from personal banker to an electronic bankcard manager. It helped me to understand the American banking system, this experience and knowledge I share with my mentored people. Also, I worked for other profit and non-profit organizations, and since year 2000 I work in my company I did develop: Taxes and Accounting Solutions, providing services not just in the accounting/finance/ tax areas but in the business administration as well.

Mentor Reference Guide


EDUCATION:

• Applied mathematics and computer science (Belarus) • Computer Science (Salt Lake Community College)

CAREER SUMMARY:

Successful entrepreneur. My first ecommerce company was acquired by one of Fortune 500 companies. My strong sides are in Digital Marketing and IT. But also have a lot of experience in many fields from accounting, distribution to web and application development, analytics, management etc. Mentoring Skills: Business Operations, Business Strategy & Planning, Sales, Marketing, & Public Relations, Technology & IT Services

PROFESSIONAL EXPERIENCE:

Areas of Interest: Computer & Web Support, Mentoring, Fundraising, Marketing, Workshop Instructor, Volunteer Development & Training Industry Experience: Marketing, Advertising and Creative Services, Retail and Wholesale Trade, Technology and Web-Based Services Professional Experience: Founder of e-commerce company that was recently acquired by Whole Foods Market.

ALEXANDER

HEDREVICH

DOUGLAS HAWKS

CAREER SUMMARY: Mentoring Skills: Business Finance & Accounting, Business Operations, Business Strategy & Planning, Human Resources & Internal Communications, Non-Profit, Supply Chain Management Areas of Interest: Mentoring, Facilitator, Leadership, Workshop Instructor

PROFESSIONAL EXPERIENCE:

I’ve worked in the public and private sector as a process improvement auditor, consultant, and manager. Most recently I’ve

worked as an Assistant Dean for Finance and Administration and a Vice President for Finance and Administration in Higher Education. I have an MBA from Indiana University, an MPA from Southern Utah University, and a PhD from the University of Tennessee (higher education administration). Consulting, Research and Business Services, Educational Services, Nonprofit, Public and Professional Organizations, Retail and Wholesale Trade.

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EDUCATION:

I studied at the LDS Business college

CAREER SUMMARY:

I am a self-employed Social Media Marketing agent. I specialize in graphic design and project management.

PROFESSIONAL EXPERIENCE:

I have managed projects for COMV productions, 3Key Elements, Blitz Metric, and Sails to Success Cruises.

JASON

ROGERS 20

HOLLY REED

CAREER SUMMARY: PROFESSIONAL Current student and self-employed. Volunteering as class requirement - 15 hours. EXPERIENCE: Writing is a large part of social justice – moving a cause forward. May stay with SCORE afterwards. Mentoring, Facilitator, Marketing, Workshop Instructor Industry Experience: Marketing, Advertising and Creative Services, Media and Communications, Technology and Web-Based Services

I have worked in graphic and web design since 1996. My areas of expertise are branding, user interface design, content marketing, content writing and business writing. Professional Experience: Sales, Marketing, & Public Relations

Mentor Reference Guide


EDUCATION:

JD - Law (2009) - Arizona State University MS - Materials Science Engineering (2005) - Arizona State University BS - Materials Science Engineering (2004) - Arizona State University

CAREER SUMMARY:

PROFESSIONAL EXPERIENCE:

I am an intellectual property attorney with over a decade of experience counseling clients regarding all aspects of patent, trademark, copyright, and trade secret matters.

Mentoring Skills: Intellectual Property Areas of Interest: Mentoring, Workshop Instructor Industry Experience: Arts and Entertainment, Consulting, Research and Business Services, International Trade, Imports / Exports, Manufacturing & Mining, Technology and Web-Based Services

PAUL

JOHNSON

KATHRYN EDUCATION:

B.A. Sociology from Portland State University with an unofficial focus in food systems and leadership

CAREER SUMMARY:

I provide training and expertise on business development and technical assistance to individuals starting or in early stages of their food business. My skills and experience range from understanding and conveying regulatory requirements, up-to-date food safety information including food safety manager certifications, HACCP and FSMA. Additionally, I teach both one-on-one and in a classroom setting on topics of marketing, product development, financial

IDZOREK

projections and analysis, and compliance/regulations at both the state and federal level. I have experience with all types of food businesses from packaged products, food trucks and carts to restaurants. Professional Experience: June 2016 - Present: Program Coordinator: Spice Kitchen Incubator. We are a non-profit specializing in assisting refugees, immigrants and low-to-moderate income individuals in starting food businesses. We provide training on business planning before launch of the business and run a commissary/incubator kitchen along with provision of complimentary services and technical assistance through the first 5 years of their business operations.

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EDUCATION:

MBA - University of Pittsburgh (Finance/Accounting concentration) BS - Resources Management (SUNY College of Environmental Science and Forestry & Syracuse University) AAS - Forest Technology (NYS Ranger School & Syracuse University) Additional: Strategic Marketing Management (Certificate Program at University of Virginia/ Darden Graduate Business School; Doctoral level coursework in Econometrics/Finance at University of Pittsburgh Graduate School of Business.

CAREER SUMMARY: BANK CFO: including decades

ERIC J. MARX 22

of senior executive experience in finance, risk mgt, real estate, investments, accounting, internal controls at financial institutions including Fed Home Loan Bank, Capmark, Mellon, Chevy Chase banks. ENTREPRENEUR: Partner/Investor: Family entertainment centers and restaurant operations. 100+ employees. Heavy branding and multi-channel marketing strategies leveraging TV, radio, outdoor ad, direct mail. Guestcentric staff training, incentive/motivational plans, restaurant controls. NON-PROFIT LEADERSHIP: English Skills Learning Center (training volunteers to teach English to adults) Board member/President emeritus; Utah Microenterprise Loan Fund/ Credit Committee member; Mentoring Partnership of SW Pennsylvania Board member; Financial Executives Institute chapter director; Established career youth mentoring program at FHLBank and served as mentor for numerous participants. Served as a Trustee/Board Director for many other non-profit organizations throughout the years.

NANCY

PAVELONIS

EDUCATION:

Bachelor of Science, Journalism and Mass Communications - University of Utah, Salt Lake City, UT

CAREER SUMMARY:

Accomplished and results driven marketing leader with progressive experience in the financial services, online local search, consulting, agency, multi-level marketing, consumer products and not-for-profit industry sectors. A proven track record in building brand recognition, constructing and managing marketing plans and budgets while developing and evolving robust business relationships with a wide range of business stakeholders. Highly skilled marketing professional who can deliver strong rapport with existing and prospec-

tive clients, increasing customer satisfaction and driving new market opportunities. Recognized abilities to manage B2B, consumer and employee integrated marketing and communication projects supporting business objectives in alignment with tactical and strategic initiatives focused on improved margins and expanding the business model. Demonstrated cross-functional leadership in developing, driving and launching online, digital and mobile platform promotions while managing 3rd party vendor relationships and creative agencies to assist in successful delivery of marketing projects. Polished interpersonal communication skills assist in the articulation of the company’s marketing and brand awareness goals and corporate objectives spanning all levels of the organization.

Mentor Reference Guide


MINI BIO –

Chortney is a Certified Public Accountant and Chartered Global Management Accountant that has worked with small businesses and Fortune 500 companies. He graduated from the University of Utah with a degree in accounting and a master’s degree in taxation. He owns and runs Ruesch and Company, LLC a CPA firm in downtown Salt Lake City providing customized fullservice accounting and tax services coupled with education and business coaching for a fixed monthly fee. He enjoys seeing his customers succeed and learn and grow along the path. He has been a SCORE mentor since December 2016. Business Cycle Preferences – Pre-Start Up, Start Up, Growth, and Exit

EDUCATION:

CAREER SUMMARY:

I can help with setting up a small business, accounting and record keeping, business planning and budgeting and helping with an understanding of tax impacts and considerations that many businesses overlook. As a Certified Public Accountant, a Certified Global Management Accountant and an entrepreneur, I have worked in public accounting performing business valuations, fraud investigations, economic loss determination, litigation support and forensic accounting. I have worked in the controllership and finance and planning functions for Fortune 500 companies helping with complex budgeting and forecasts, accounting systems design, internal controls, capital spending analysis, finance, planning and analysis as well as key metric and lean office setup. I currently own and operate a CPA firm specializing in tax, accounting and small business consulting.

Masters of Professional Accountancy with Emphasis in Taxation, University of Utah Bachelor of Arts in Accounting, University of Utah

CHORTNEY RUESCH

JEFFREY

MINI BIO:

Currently- President/Director of Scott Machinery Company dba Intermountain Bobcat in Salt Lake City. Prior to that Mr. Scott was employed with the American Express Company, in sales, marketing and management roles in several operating divisions, in Salt Lake City, San Francisco, and Sydney, Australia. Mr. Scott also has business experience in the Travel and Tourism, Financial Services IT and Plastics industries. He has served in Leadership roles in many civic and professional organizations, including; Board Member, Rocky Mountain Region- AED Associated Equipment Distributors, past President of the of AED Utah chapter, Chairman of the College of Social and Behavioral Science Advisory Board and member of the Presidents Club, both at the University of Utah. He is also a past

member of the Salt Lake Community College Foundation, Utah Big Brothers Big Sisters, Utah Crimson Club. In addition, he is a founding Board member for the Utah Bicycle Coalition and is a United Way Leadership Circle member. Mr. Scott has a Bachelor’s of Arts degree from the University of Utah, and holds a Master’s in Business Administration, from Thunderbird School of Global Management. Active as a sports enthusiast, Nordic skier and Bicycle racer, Mr. Scott spends his free time raising three wild sons with his wife Sarah Shepard Scott.

EDUCATION:

MBA, speak French, some Spanish Member of Utah Consular Corps

PROFESSIONAL EXPERIENCE:

Business owner. Family biz consulting. 35 years industrial distribution, payment systems, small business.

SCOTT

23


MINI BIO

Leesa Myers has been a business owner with extensive experience in customer service and retention. In the beauty industry, Leesa’s clients stayed with her for more than 15 years because of her dedication to service. Leesa’s passion is to help business owners be successful and grow. Life Cycle pre-startups

CAREER SUMMARY:

I have been a business owner, coach, school owner, sales associate and relationship coach.

I know the struggles business owners have when then do not understand all the hats they are wearing. Through hard knocks, trainings, mentors and education I have vast experience in startup businesses, for profit and non-profit. teaching effective communication skills, direction, mindset, motivation, and setting and attaining goals. Some of my experience: • 25+ years entrepreneur • Started two associations • Founding board member for a local chamber • Founding member of a spiritual center • Published author of Inspired to Greatness • Contributing author to # 1 Amazon Best Seller- The Gratitude Book Project and Salt Lake Community College - Sin Cera • Former Columnist for QSalt Lake • Speaker • Trainer

LEESA MYERS 24

MARK

NORMANDIN

CAREER SUMMARY: Business Finance & Accounting Workshop Instructor

PROFESSIONAL EXPERIENCE:

Industry Experience: Banking, Financial Services and Insurance, Restaurants and Hospitality Professional Experience: Currently working as AmeriCorps VISTA member for Microbusiness Connection Center (MCC) Former Investment Advisor to individuals with Merrill Edge

Mentor Reference Guide


CAREER SUMMARY: Mentoring Skills: Business Operations, Sales, Marketing, & Public Relations, Manufacturing & Product Development, Supply Chain Management Areas of Interest: Mentoring, Marketing, Community Relations, Other

PROFESSIONAL EXPERIENCE:

Industry Experience: Manufacturing & Mining, Marketing, Advertising and Creative Services, Retail and Wholesale Trade Professional Experience: 32 years with Lane Furniture, 7 years with Southern Motion, both furniture manufacturers. I have been a sales representative, regional sales manager, key account manager and merchandise manager.

ROBERT

PHILLIPS

BRIAN

MCCOY

PROFESSIONAL EXPERIENCE:

Captain, USSF responsible for collating and disseminating operational intel and planning and performing tactical training and operations. Attorney, private practice emphasizing personal injury, malpractice, insurance, civil litigation (started and grew my own firm from scratch). Member of good-will delegation of lawyers and judges to Cuba to interface and promote mutual understanding with our

professional counterparts. Candidate for WA state senate. Board of Directors -- Pierce County (WA) Chamber of Commerce. Adjunct professor of law, Pacific Lutheran University (taught business law). Official representative of the LDS Church performing humanitarian and educational service in Argentina.

25


EDUCATION:

University of Utah - Mathematics - 1971 University of Utah - Juris Doctor (law) - 1976

CAREER SUMMARY:

I’ve practiced law since 1976, as a solo since 1993. I have a general practice including business formation, business governance, buy-sell agreements, buying and selling professional service businesses, leases, landlord/tenant relations, taxes, estate planning,

probate and trust administration, non-profits, and civil litigation. I have a little background in intellectual property (patents, copyright, trademarks) but only enough to be dangerous to myself and others. I have taken a recent course on California’s Prop 65 (The State of California knows something in this product may give you cancer or 2 headed children). From 2013-2016, I was a member of the Utah legislature, serving as a representative in the House.

EARL

TANNER JR. 26

LARRY

STEVENSON EDUCATION:

• Certified Zenger-Miller Trainer from AchieveGlobal • Master of Public Administration from the Romney Institute for Public Management in the Marriott School of Business at Brigham Young University • Coursework in Public Administration at the University of Southern California • BA in Political Science from Brigham Young University

CAREER SUMMARY: 39 years’ experience as a professional trainer. 38 years’ experience as an operations

manager for an international non-profit organization. Experience training management teams in 32+ countries. Took over one operation and increased productivity by 87% in 4 months and 230% in 2 years. Providing the training and evaluation component to a team that opened 30 operations in 22 countries over a 3-year period and achieved our 12-month goals 3 months early. Opened 2 market niches in 2 years that increased results by 28%. While working for one organization for 36 years, I started and operated 4 small businesses on the side.

Mentor Reference Guide


EDUCATION:

I have a BA from USU in Business Administration Minors in: Economics, Spanish and Portuguese. I am a constant learner and feel my BA was only the beginning of my education. I am currently enrolled in a yearlong Continuous Improvement Program that is truly incredible.

difficult to veer from. My focus has been in the financial area with an emphasis on problem solving. My philosophy of leadership has changed dramatically in the past two years and I feel much more capable as a CEO than ever before. I am currently CEO of Unlimited Designs, a casting company that focuses on producing architectural designs. We manufacture from many materials that fit the needs of our clients.

CAREER SUMMARY: I have been a business owner for over 20 years and an Entrepreneur for the past 10. I didn’t realize the difference initially. I had parents who were business owners and that started me down a path that is

JENNIFER

OLSEN WELDING

ROBERT

WANGERIEN EDUCATION:

MBA, Terry School of Business, University of Georgia, Athens, Georgia BS, Social Sciences, Clarkson University, Potsdam, New York

CAREER SUMMARY: Mentoring Skills: Business Operations, Business Strategy & Planning, Sales, Marketing, & Public Relations Areas of Interest: Mentoring, Leadership, Marketing, Community Relations Industry Experience: Agriculture and Farming, International Trade, Imports / Exports, Marketing, Advertising and Creative Services, Media and Communications

PROFESSIONAL EXPERIENCE:

Extensive sales and marketing of food and poultry products. Product development, packaging, and pricing. Sales to Retail, FoodService, and Club channel. P&L management.

27


EDUCATION:

Jim has a MBA from Utah State University and a bachelor’s degree in meteorology from Lyndon State College. He holds certifications as a Master of Competitive Intelligence Professional (CIP-II), Project Management Professional (PMP) and is Level III certified in Program Management from the Defense Acquisition University. Jim Van Kovics, PMP, is currently President of Altocumulus Analytics a consulting firm providing competitive assessment and new business capture strategy analysis to Fortune 500 companies in the aerospace and information technology sectors. Prior to retiring in March 2015, he worked for Northrop Grumman Aerospace Systems where he led competitive assessment and price-to-win (CA/PTW) activities in support of corporate priority new

JIM VAN KOVICS

business captures. His competitive strategy recommendations to corporate leadership were instrumental to new contract “wins” totaling almost $90 billion. Additionally, he was responsible for developing and presenting CA/PTW strategy training, advancing CA/PTW practices and techniques and mentoring CA/PTW practitioners. Other assignments at Northrop Grumman include program manager for a $150 million development and production program, business manager, and cost engineer. Prior to joining Northrop Grumman, he owned and operated a successful Big Apple Bagels franchise and was responsible for all aspects of business operations including finance, marketing, staffing and employee relations, procurement and production. Between 1995 and 1998 when he sold the business, he grew a startup business from scratch to a highly profitable operation with annual revenue approaching $400,000. For 10 years prior to starting his business, he was the manager of finance and administration for Computer Sciences Corporation’s Utah operation. He started his career serving four years as a weather officer in the U.S. Air Force.

28

Mentor Reference Guide


EDUCATION:

PROFESSIONAL EXPERIENCE:

Brigham Young University - MBA University of Utah - BA College of Health, Owner of an Anytime Fitness franchise. I develoemphasis in Hospitality Managment. ped & grew the franchise until I sold it four years after starting. I was part-owner of a $10 million senior living company with five locations. My last position was Vice President of Sales & Marketing. I can help with feasibility, marketing & business operations. As a part-owner & franchisee in the senior living and health club industries, I have grown businesses through marketing, sales & business systems creation.

CAREER SUMMARY:

KYLE

TAYLOR

29


ARE YOU TRYING TO GROW YOUR BUSINESS?

LET US TEACH YOU HOW

Minimum Requirements:

Owner or co-owner of your business • 4 full-time employees • $150,000 in revenue • 2 years of operation

Be one of the Goldman Sachs Elite Small Businesses 3 COHORTS HELD PER YEAR:

WINTER, SPRING, & FALL GO TO MBRCSLCC.COM/10KSB TO FIND A DETAILED SCHEDULE

OR APPLY AT:

Miller Business Resource Center

10KSBAPPLY.COM

SALT LAKE COMMUNITY COLLEGE

9690 S 300 W Sandy, UT 84070 | 801-957-5232 | mbrcslcc.com


As a business owner, you’re smart. You’re savvy. And when the time comes for an SBA loan*, you’re going with the leader — Zions Bank. When you’re ready for a small business loan, we’re here to provide you with resources and expertise to take your company to the next level. It’s what has made us the No. 1 lender for U.S. Small Business Administration 7(a) loans in Utah for the past 24 years and in Idaho’s Boise District for the past 16 years — and counting. We’re passionate about helping you succeed in business.

BECAUSE IT’S NOT JUST BUSINESS, IT’S PERSONAL.

*Loans subject to credit approval. Terms and conditions apply. See your local Zions Bank for details. A division of ZB, N.A. Member FDIC.

Equal Housing Lender


SBA Utah District OfďŹ ce

The dream of owning and operating a small business can be your reality. The U.S. Small Business Administration will help your small business start, grow and succeed. The SBA has developed many small business loan and assistance programs, special outreach efforts and initiatives to aid and inform small businesses. The following describes briefly all the services and information available through SBAs Utah District Office: Financial assistance for new or existing businesses through guaranteed loans made by area bank and non-bank lenders. Free counseling, advice and information on starting, better operating or expanding a small business through (SCORE) Counselors to America’s Small Business. Assistance to businesses owned and controlled by socially and economically disadvantaged individuals through the Minority Enterprise Development Program. Women's Business Ownership Representatives are available to advise women business owners. Special loan programs are available for businesses involved in international trade. If you're a veteran or native american, you can get business counseling and information about SBA guaranteed loans.

For further information, call 801-524-3209 or email utahgeneral@sba.gov All SBA programs and services are extended to the public on a nondiscriminatory basis.


BUSINESS

Community Resources STATE AGENCIES • Doing Business in Utah www.utah.gov/business • Department of Agriculture and Food ag.utah.gov • Department of commerce commerce.utah.gov • Division of Occupational and Professional Licensing dopl.utah.gov • Utah Film Commission film.utah.gov • USTAR ustar.org • Utah Education Network uen.org • Board of Education schools.utah.gov • Higher Education Assistance Authority uheaa.org • Insurance Department insurance.utah.gov • Tax Commission tax.utah.gov • Commercial Driver’s License dld.utah.gov/licensingid-cards/commercial-driver-license-cdl/ • Department of Transportation udot.utah.gov

33


BUSINESS

RESOURCE 1

CENTERS http://business.utah.gov/start/brc/

Tooele County BRC USU Extension Campus 88 S. Tooele Blvd. Tooele, Utah 84074 Mark Walker 435-248-1895 mwalker@tatc.edu

2

Park City BRC

1100 Snow Creek Dr. Park City, Utah 84060 Jon Beutler 435-714-0713 jon.beutler@parkcitybrc.com

34

Heber Valley BRC

3

475 N. Main Street Heber City, Utah 84032 Ryan Starks 435-654-3666 ryanstarks@gohebervalley.com

Miller Business

Resource Center 9750 S. 300 W. Sandy, Utah 84070 Beth Colosimo 801-957-5232 beth.colosimo@slcc.edu www.mbrcslcc.com

4


SBA

LOAN PROGRAMS https://www.sba.gov/partners/lenders

7(a) loan program

CDC/504 loan program

Microloan program

If you’re a member of a financial institution authorized by the SBA to issue 7(a) loans, use this page to access SBA forms, get program updates, and more.

If your organization is designated by the SBA as a CDC authorized to issue 504 loans, use this page to access SBA forms, get program updates, and more.

If your organization is designated by the SBA as an intermediary in its Microloan program, use this page to access SBA forms, get program updates, and more.


9690 S 300 W Sandy, UT 84070 | 801-957-5232


INTERNATIONAL SHIPPING MADE SIMPLE

STREAMLINE YOUR BUSINESS SHIPPING WWW.WORLDOPTIONS.COM

Brent Sanders

International Shipping Specialist (801) 638.7358 brent.sanders@worldoptions.com


2018 SCORE WORKSHOP MONTH DATE DAY TIME

CATEGORY

TOPIC

JANUARY 11TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE GOALS JANUARY 13TH SATURDAY 10AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SECTION 1 JANUARY 17-18 BOOTS TO BUSINESS JANUARY 20TH SATURDAY 10:00-12:00PM BUSINESS GROWTH STRATEGIES NETWORKING FEBRUARY 8TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE SOCIAL MEDIA FEBRUARY 10TH SATURDAY 10AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SECTION 2 FEBRUARY 17TH SATURDAY 10:00-12:00 BUSINESS GROWTH STRATEGIES FINANCIALS MARCH 10TH SATURDAY 10AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SECTION 3 MARCH 14-15 BOOTS TO BUSINESS MARCH 17TH SATURDAY 10:00-12:00 BUSINESS GROWTH STRATEGIES FRANCHISING/ MARCH 21-22 EVENING BOOTS TO BUSINESS MARCH 8TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE APPS APRIL 12TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE NETWORKING APRIL 14TH SATURDAY 10AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SECTION 4 APRIL 18-19 BOOTS TO BUSINESS APRIL 21ST SATURDAY 10:00-12:00PM BUSINESS GROWTH STRATEGIES EMPLOYMENT MAY 10TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE PRODUCTIVITY MAY 12TH SATURDAY 9AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SECTION 5 MAY 16-17 BOOTS TO BUSINESS MAY 19TH SATURDAY 10AM-1PM BUSINESS GROWTH STRATEGIES SOCIAL MEDIA MARKETING JUNE 9TH SATURDAY 9AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS BUSINESS PLAN JUNE 13-14 BOOTS TO BUSINESS JUNE 14TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE BOOKS JUNE 16TH SATURDAY 10:00-12:00P BUSINESS GROWTH STRATEGIES SALES JULY 12TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE FINANCIALS JULY 14TH SATURDAY 10AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SPANISH SECTION 1 JULY 18-19 BOOTS TO BUSINESS JULY 21ST SATURDAY 10:00-12:00PM BUSINESS GROWTH STRATEGIES CLIENTELE AUGUST 9TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE FRANCHISING/ AUGUST 11TH SATURDAY 10AM-1PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SPANISH SECTION 2 AUGUST 15-16 BOOTS TO BUSINESS AUGUST 18TH SATURDAY 9AM-11AM BUSINESS GROWTH STRATEGIES EXPORTING SEPTEMBER 8TH SATURDAY 9AM-12PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SPANISH SECTION 3 SEPTEMBER 13TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE LEGAL SEPTEMBER 15TH SATURDAY 10:00-12:00PM BUSINESS GROWTH STRATEGIES BARTERING SEPTEMBER 26-27 BOOTS TO BUSINESS OCTOBER 10-11 BOOTS TO BUSINESS OCTOBER 11TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE EMPLOYMENT OCTOBER 13TH SATURDAY 9AM-12PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SPANISH SECTION 4 OCTOBER 20TH SATURDAY 10:00-12:00P BUSINESS GROWTH STRATEGIES FINANCING NOVEMBER 7-8 EVENING BOOTS TO BUSINESS NOVEMER 8TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE GOALS NOVEMBER 10TH SATURDAY 9AM-12PM SIMPLE STEPS FOR STARTING YOUR BUSINESS SPANISH SECTION 5 NOVEMBER 17TH SATURDAY 10:00-12:00PM BUSINESS GROWTH STRATEGIES FINANCIALS DECEMBER 5-6 BOOTS TO BUSINESS DECEMBER 8TH SATURDAY 9AM-12PM SIMPLE STEPS FOR STARTING YOUR BUSINESS BUSINESS PLAN DECEMBER 13TH THURSDAY 6:30-8:30PM SMALL BUSINESS ROUNDTABLE GOALS DECEMBER 15TH SATURDAY 10:00-12:00PM BUSINESS GROWTH STRATEGIES GOALS


LOCATION

SETTING UP GOALS, HOW TO MEASURE THEM AND STAY ON TRACK SANDY LIBRARY READY TO START GLENDALE HILL AFB HOW TO INCREASE YOUR ROI FROM NETWORKING MARMALADE HOW TO USE LINKEDIN AND SOCIAL MEDIA TO BRAND THE BUSINESS SANDY LIBRARY GREAT IDEA MARMALADE HOW TO INTERPRET BALANCE SHEET AND INCOME STATEMENT GLENDALE MARKETING YOUR BUSINESS FOOTHILL UVU OREM SYSTEMS MODEL YOUR BUSINESS AFTER A FRANCHISE, SET UP SYSTEMS AND SOPS GLENDALE SLCC MBRC DIGITAL TOOLS AND APPS FOR BUSINESS SUCCESS SANDY LIBRARY WHAT EVENTS TO ATTEND, HOW TO MAXIMIZE THE VALUE OF NETWORKING SANDY LIBRARY GLENDALE HILL AFB EMPLOYMENT COMPLIANCE, HR, PAYROLL, EMPLOYEE BENEFITS MARMALADE LIFE HACKS FOR PRODUCTIVITY AT WORK AND AT HOME SANDY LIBRARY MAIN UVU OREM HOW TO MARKET ON FB, INSTAGRAM, LINKEDIN ETC. SWEET MAIN SLCC MBRC BOOKS EVERY SMALL BUSINESS OWNER SHOULD READ SANDY LIBRARY HOW TO INCREASE YOUR SALES MARMALADE INTERPERTING FINANCIAL STATEMENTS, WATCHING THE METRICS AND TRENDS SANDY LIBRARY DAY-RIVERSIDE HILL AFB HOW TO MAINTAIN LISTS OF YOUR CLIENTELE AND MARKET FOR REPEAT BUSINESS MARMALADE SYSTEMS MODEL YOUR BUSINESS AFTER A FRANCHISE, SET UP SYSTEMS AND SOPS SANDY LIBRARY MARMALADE UVU OREM HOW TO GET INVOLVED IN INTERNATIONAL TRADE AND EXPORTING MAIN MAIN LEGAL AND COMPLIANCE ISSUES AND QUESTIONS SMALL BUSINESS OWNERS HAVE SANDY LIBRARY IS BARTERING AND OPTION FOR YOU AND IS IT BENEFICIAL FOR BUSINESSES MARMALADE SLCC MBRC HILL AFB WHERE TO FIND EMPLOYEES, WHAT BENEFITS TO OFFER, HOW TO TRAIN AND RETAIN THEM SANDY LIBRARY MAIN HOW TO FINANCE YOUR BUSINESS, WHAT FUNDING OPTIONS ARE BEST FOR YOU SWEET UVU OREM HOW TO SET UP GOALS FOR YOUR BUSINESS SANDY LIBRARY MAIN BOOKKEEPING TIPS, TIPS ON READING THE TRENDS IN THE BUSINESS FINANCIALS MARMALADE SLCC MBRC MAIN ACCOMPLISHMENTS OF 2018, WHAT DO YOU WISH YOU DID DIFFERENTLY IN YOUR BUSINESS, WHAT DID YOU LEARN IN 2018 SANDY LIBRARY HOW TO SET FINANCIAL GOALS AND GROWTH GOALS FOR YOUR BUSINESS MARMALADE

2018 SCORE WORKSHOPS

TITLE

39


VOLUNTEER

Your expertise. Your skills. Your passion.

Join SCORE to help small businesses succeed through: Small Business Advice Local Workshops Online Mentoring Visit us at www.score.org now to find out how you can volunteer. Or call 1-800-634-0245.

WWW.SCORE.ORG

This material is based on work supported by the U.S. Small Business Administration (SBA) under cooperative agreement number SBAHQ-07-S-0001. Any opinions, findings and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the SBA.

2018 SCORE Resource Guide  

Salt Lake SCORE's annual mentor directory and small business guide that includes our resource partners.

2018 SCORE Resource Guide  

Salt Lake SCORE's annual mentor directory and small business guide that includes our resource partners.

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