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Your complete Home Guide

FREE

Wi-Fi instore

www.jtglobal.com Follow us, search ‘JTsocial’


Why choose JT?

SUPERFAST

FIBRE IBR BROADBAND The Island’s fastest internet

Access to over 20 million free wi-fi hotspots worldwide

Receive FREE extra data to help you stay in control

Monitor when your children are online

Plus... Best value We strive to develop innovative products to help you get the best out of your services. FLEXIBLE PLANS

Flexible plans Add new devices, change your usage and select bolt-ons to suit you.

Friendly, accessible customer support Speak to our Customer Service Team on Facebook, Twitter and live chat through the ‘JT My Account’ app.

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Always here to help View and pay your bills on the go, monitor your usage and live chat with advisors with the ‘JT My Account’ app.

Get quick and easy access to your account online at www.jtglobal.com/myaccount

Speak to our Customer Service Team on Facebook, Twitter and through the ‘JT My Account’ app. JTHelp

@JTGlobalHelp

JT My Account app

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JT One Lite Your flexible complete home service packages 1. The package GREAT VALUE STARTER PACKAGE

Mobile

175 minutes + 175 texts Worldwide destinations

Just

Broadband

25GB

Landline

Landline

of home broadband data (250Mb/50Mb)

£39 p/m

monthly rental included

2. Personalise your perfect package with the following bolt-ons: Mobile

Broadband

Add data to your mobile

Upgrade your broadband

1GB Mobile data + £5 10GB Mobile data + £10

1Gb Fibre Broadband

300GB home broadband data

Data Share + £4

Boost your landline

Mobile Talk 1000 Local mobile minutes + £4

+ £35

25GB Mobile data + £20 100GB Mobile data + £30

Landline

250Mb/250Mb Fibre Broadband 150Mb data allowance + £20

National Talk 1000 UK landline & mobile minutes + £5 Super Talk 2000 Local landline & local mobile minutes + £10

• Keep your existing numbers • Add multiple devices you can pay for monthly • Exclusive My Account app to manage your account and monitor usage in real-time. 4


JT One

1. The package PERFECT ALL ROUNDER

Mobile Broadband Landline

Unlimited

CI mobile & landline minutes and worldwide texts

One Million Mb

Just

of home broadband data (250Mb/50Mb)

£59 p/m

Unlimited

Local landline minutes plus landline rental

2. Personalise your perfect package with the following bolt-ons: Mobile

Add minutes and data to your mobile CI & UK minutes & texts + £10 CI, UK & Top 10 International minutes & texts + £15

Broadband Upgrade your broadband

1Gb Fibre Broadband One Million Mb home broadband data

+ £37

Landline Boost your landline

UNLIMITED Jersey mobile minutes + £5

1GB Mobile data + £5 10GB Mobile data + £10 25GB Mobile data + £20

250Mb/250Mb Fibre Broadband One Million Mb data allowance + £23

UNLIMITED CI & UK mobile & landline minutes + £10

100GB Mobile data + £30 Data Share + £4

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JT Broadband How do you use your broadband at home? With the average household in Jersey now connecting up to 15 devices at the same time, it can be difficult to know how much data you use and the speed you need. Use our handy guides to help you choose the right broadband for you.

20GB

50GB

100GB

Suitable for 1-2 average users

Suitable for 1-2 average users with multiple devices connecting to the Internet

Suitable for a family with multiple devices connecting to the Internet

100 hours of browsing

115 hours of browsing

150 hours of browsing

+

150 emails

+ 37 hours of TV

+

150 emails

+

72 hours of TV

+

200 emails

+

72 hours of TV

+

+

160 music files

200 music files

+

30 hours of gaming

+

10 movie downloads

+

100 hours of gaming

+

20 movie downloads

Please note data usage varies by device, this guide is based on averages and estimates only. The actual amount of data used in every activity can and will vary.

Enjoy using all of your smart home tech with the Island’s fastest fibre, a guaranteed 1Gb speed delivered to your router, only with JT Fibre. 6


Download speeds To help you choose the ideal JT Broadband plan that matches your needs, here are a few examples of the average download times of some popular content files.

Download

Size of file

Speed of broadband 0.03s

Music

4MB

0.3s 1.0s 0.3s

Album 10 tracks

40MB

3s 16.0s 0.2s

5 Minutes Video

30MB

2.5s 12.0s 12.0s

2 Hour Movie (SD)

1-1.5GB

2m 9m 36.0s

2 Hour Movie (HD)

3-4.5GB

6m 27m 8.0s

1 Hour TV Programme (SD)

1GB

1 Hour TV Programme (HD)

2-2.5GB

1 Hour TV Programme (4K)

6.7GB

1m 20s 7m 18.0s 3m 15m 54.0s

These timings are indicative and should be used only as a guide as a number of factors can affect the actual speeds experienced.

9m 44m

1GB Speed of Broadband 100MB Speed of Broadband 20MB Speed of Broadband

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FREE Connection or FREE router available

1. Select your broadband plan JT Fibre Broadband JT Fibre Plan

Download speed

Upload speed

Peak time usage

Off peak usage

Standard monthly price including landline rental

250Mb

250 Mbit/s

50 Mbit/s

20GB

UNLIMITED

£38.75

250Mb

250 Mbit/s

50 Mbit/s

100GB

UNLIMITED

£43.75

250Mb

250 Mbit/s

50 Mbit/s

150GB

UNLIMITED

£48.75

250Mb

250 Mbit/s

250 Mbit/s

150GB

UNLIMITED

£57.50

1Gb

1 Gbit/s

100 Mbit/s

300GB

UNLIMITED

£72.49

Additional usage outside of peak time allowance is charged at 30p per GB. Peak usage is during the hours of 8am and midnight. Usage is UNLIMITED during the off peak hours of midnight and 8am.

2. Add extra usage If you would like to increase your monthly usage, either permanently or for just a short period, why not add one of our additional usage bundles. Additional monthly usage

Monthly price

50GB

£5

100GB

£10

200GB

£15

£50 connection or reconnection broadband fee may apply.

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Plus ...

Receive FREE extra data to help you stay in control of your spend with our new automatic usage control.


JT Hub Use your tech to its full potential with JT Fibre, powered by the JT Hub Router.

• Powerful Wi-Fi signal throughout your home • 1Gb compatible router • JT Fon – access to over 20 million Wi-Fi hotspots worldwide.

To find out more about JT Fibre visit www.jtglobal.com/Fibre

JT Fon With NEW JT Fon Wi-Fi you can now get unlimited access to Wi-Fi hotspots all over the world. Move effortlessly from one FREE Wi-Fi zone to another and avoid being caught out by data roaming charges. As a JT Fibre customer you will automatically benefit and join the Fon community.

JT Fon Wi-Fi Benefits: Stay connected worldwide with FREE unlimited access to JT Fon Wi-Fi hotspots. Avoid data roaming charges by connecting for FREE when you’re out and about and across the world.

Are you an existing JT Fibre customer? If so simply search for the FREE ‘JT Fon Wi-Fi’ App from the Apple App store or Google Play store and enter your JT Fon Wi-Fi login details. Which can be found on your ‘JT My Account’ App.

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JT Landline Our landline plans and call bundles let you choose the plan best suited to you. 1. Choose your landline plan

Coreline Coreline & International

Monthly price

Cost per minute

£12.50

0p*

Local landlines and CI mobiles at all times.

5p*

Portugal, Ireland, Spain, Germany, New Zealand, Madeira, Australia, South Africa, Belgium, Italy, Poland, USA, Canada, Netherlands, France at all times.

£14.10

To

2. Add your call bundle Monthly price

Includes

Mobile Talk

+ £4

1000 local mobile minutes

National Talk

+ £5

1000 UK landline & mobile minutes

Super Talk

+ £10

2000 local landline & local mobile minutes

Our Call Rates

Call charges for Coreline Day

Evening

Local landlines

0p at all times*

Local mobiles

0p at all times*

Other Channel Islands landlines

3.5p

Other Channel Islands mobiles

Weekend

3.5p 0p at all times*

National landlines

4.5p

4.5p

4.5p

National mobiles

37p

23p

20p

For more information on all other call charges please see www.jtglobal.com T&Cs apply, see www.jtglobal.com *7p connection charge applies. There will be a £52.60 connection charge for new landline connections.

10

3.5p


Getting Connected It’s easy to get connected, simply follow these steps: 1. Choose the landline plan and call bundle that’s best for you.

2. Select the JT broadband plan that matches the way you use the internet.

Alternatively, combine your mobile, broadband and landline with our JT One Plan.

Existing JT Customer: Simply call us on 882 882 and we will arrange for your services to be connected. or New Customer: Complete a new account application form in the JT store at 18 Queen Street. (Please bring a valid form of photo ID such as a passport or a full driving license and proof of address such as a utility bill or a bank statement with you.)

Moving from another provider? Switching is quick and easy, plus you keep your number. Ask in store today.

For the full list of engineer charges please visit www.jtglobal.com


JT My Account App Enjoy the freedom to manage your account on the go

Download the FREE App by searching ‘JT My Account’

£18.89

View and pay your bills

View your usage on the go

Get real time usage alerts

Manage add ons for mobile, landline and broadband

Live chat with us

All prices, charges and information correct at the time of print. Terms & Conditions apply to all JT products and services. For full details and up to date information please visit www.jtglobal.com. Price plans and all call charges exclude GST which will be added at the time of billing, GST is charged at 5%. Je_HSG_May18

JT Jersey Home Services Guide  

Everything you need to know about broadband and landline services on the Island’s FASTEST network

JT Jersey Home Services Guide  

Everything you need to know about broadband and landline services on the Island’s FASTEST network