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2011 Training Brochure


Africa & Middle East (AME) Regional Office Alexander Brookes Associates Limited Suite 330 3rd Floor, Lagos House Ralph Sodeinde Street Central Business District Abuja, Nigeria Telephone: +234(0)70 5182 8892 Contact: Toyin Akinwunmi (toyin@alexanderbrookes.com)

Head Office Alexander Brookes Associates Limited 24, Greville Street London EC1N 8SS United Kingdom Tel/Fax: +44(0)2071479989 Email: info@alexanderbrookes.com Web: http://www.alexanderbrookes.com


Welcome Dear Colleague , I would like to extend a warm welcome to our 2011 Workshop Directory. Over the years, Alexander Brookes has developed learning solutions to address the many challenges facing modern day administration, management, leadership and policy – in fact, all our programmes are developed to support leaders in delivering organisational success across all sectors and all walks of life. We do this through our Open Training Programmes run at either our training centre here in the heart of London, UK or Dubai, UAE. These Workshops are the current programmes we run, but are by no means a definitive list. We take a proactive approach in utilising our diverse mix of skills and depth of international experience, designing and developing solutions that focus on transforming critical issues and obstacles into positive results. In addition we also provide bespoke and customised learning solutions, either in London or in your own country. We have the capacity and capability to deliver our programmes and services across the globe and are happy to discuss specific support with you and your staff that will fully meet your needs.

Consultancy Alexander Brookes’ highly qualified and experienced consultants can provide the skills to address the specific requirements of your organisation. At Alexander Brookes we differentiate our client engagements by working closely alongside each client to understand in detail their individual needs. This ensures that our specialist consultants are able to deliver bespoke solutions of the highest quality, enabling our clients to see significant business benefits:

• Tailored to understand and meet your needs • Collaborative and transparent • Knowledge transfer with positive cost / benefits • Proven expertise and methodologies • Global clientele • Highly successful project implementation Through our shared knowledge, experience and expertise, we act as a catalyst for change, development and improvement. We are committed to a vibrant and diverse working community, and creating a rewarding work and learning environment. We aim to equip our clients with the practical tools and resources necessary to continually enhance and build capacity across your organisation and strive to provide achievable solutions that measurably support goal-focused business priorities and objectives. We will provide the training intervention and on-going support to ensure the desired change. Yours Sincerely


Contents Welcome

3

Courses Leadership

5

Project & Programme Management

6

Advanced Certificate on Public Policy

7

Strategic Policy Development Workshop - “Rethinking Policy�

8

Senior Government Executives Programme

9

Training the Trainer

10

Leading Strategic Change

11

Managing Issues & Crisis in the Workplace - Alternative Dispute Resolution

12

Human Resources Management

13

Managing the Training & Development Function

14

Effective People Management

15

Effective Secretaries & Personal Assistants Workshop

16

Public-Private-Partnership & Concessioning Workshop

17

Finance for Non-Finance Managers

18

Risk Management

19

PRINCE 2 - Project Management

20

Econometrics Modelling & Forecasting

21

Econometric Analysis of Panel Data

22

Fundamentals of Petroleum Economics

23

COBIT Foundation Certification Prep

24

ITIL Foundation - V3

26

ITIL V3 Capability - Operational Support & Analysis

28

ITIL V3 Capability - Release, Control & Validation

30

Fundamentals of Energy Economics

32

Testimonials from Recent Clients

33

2011 Training Calendar

36

Booking Form

38

Terms and Conditions

39


Leadership (LDS 9000)

Programme Overview Great leadership is usually the result of average people who did small things to motivate others toward significant accomplishments. When your leaders understand how small steps can lead to big results, they will be inspired to improve the effectiveness of themselves and their team. The objectives of this programme are to assist participants in leadership position or those who are aspiring to a leadership position to develop practical strategies for establishing, promoting and sustaining change in their organisation. The programme also seeks to develop the mindset and skills required to lead effectively and get immediate benefit in productivity. The programme is ideal for senior managers, managers and officers in an executive capacity, including those responsible for corporate planning and strategy.

Benefits of Attending At the end of the programme, participants will be able to: • Reflect on current standards of quality and output in their own organisations, and levels of customer satisfaction with the services they provide • Analyse current business systems and practice and compare them to the desired future state • Enhance understanding of methods to establish and communicate core values and codes of conduct for all employees

Programme Outline • The role of strategic planning and management • Initiating the strategic planning process • Exploring the role of leadership and management to ensure effective strategy development and implementation • Analysis of the external and internal factors driving change and diagnosing organisational readiness for change • Review of various strategies for change

• Explore alternative methods of promoting and maintaining ethical and professional behaviour

• Analysis of the current state and desired state of the organisation

• Identify areas of risk and develop techniques for monitoring, evaluating and adjusting strategies as they are implemented

• Developing structures, systems and administrative procedures to support change culture and behaviour

• Develop practical strategies for initiating relevant and sustainable change to improve standards of integrity in the public service and private sector.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily.

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Cost £3,500/Delegate

5


Project & Programme Management (PRM 9001)

Programme Overview Recognise when a project needs to be managed as a specific, rather than an ongoing activity. The failure to do so can be costly on both your time and your bottom line. This programme is designed to enhance participants’ skills in providing effective strategies and practical tools and techniques for the management and development of public and private sector programmes and projects. These tools and techniques are designed to be highly flexible and wideranging in order to meet organisational needs across the project and programme spectrum, from relatively simple performance improvement projects through to complex multi-million pound national capacity-building programmes.

Programme outline • How to initiate and scope projects, aligning them to strategic organisational and programme goals • How to manage single and multiple streams and relatively straightforward through to more complex programme and projects • Project appraisal; how to forecast requirements, source funds and effectively manage finances, ensuring transparency and accountability • How to select and apply relevant methods and techniques of effective project planning, scheduling, supplier management, logistics and control including PRINCE 2 and Project Gateway methodology • The role of project management software applications • Using Microsoft Project to create and configure the required outputs of the project plan • Using Microsoft Project to track project progress • How to conduct feasibility studies, assess and manage risks • Effective quality management of programmes and projects.

Benefits of Attending

Who Should Enrol?

At the end of the programme, delegates will be able to:

Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

• Conceptualise, define, appraise, plan, implement and successfully conclude programmes and projects • Provide effective management techniques for programme and project teams • Supervise, monitor and evaluate a diversity of programmes and projects • Apply best practice and avoid common pitfalls in programme and project management • Receive a laptop computer.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

6

£3,500/Delegate


Advanced Certificate in Public Policy

(LDS 9002)

Programme Overview A constantly changing world requires flexible and innovative leaders. Today’s senior managers in government face a variety of complex challenges, ranging from the effects of globalisation to quantum leaps in information technology. Successful performance in this dynamic context demands skill, insight, and an ever-expanding range of talents and tools. The Advanced Certificate in Public Policy (ACPP) program provides senior executives in the federal government, other national governments, and international organisations with the cutting-edge skills necessary to thrive. Participants from across the world come together with expert from Alexander Brookes and its Associates for intensive sessions that enhance the core leadership skills needed to address public sector concerns within large organisations.

Benefits of Attending

Programme outline

During two very intense, transformative weeks, you will broaden your core knowledge in areas such as policy development, political strategy, performance management, and negotiations as you benefit from the expertise of global participants from a wide variety of industries, functional areas, cultures, and geographical regions. The knowledge you gain in group discussions led by our faculty, strategy simulations, the leadership workshop, and peer mentoring will have immediate relevance and impact when you are back on the job.

The program focuses on the multi-dimensional issues faced by senior managers including:

The ACPP Program class sessions are purposely designed to capture the years of experience in the room. Learning groups provide opportunities for exploring issues across business and cultural boundaries, and social activities promote a spirited camaraderie that leads to deep and lasting connections.

• Policy development: Structuring a decision-making process that draws on knowledge from all parts of an organization and designing policies to optimize implementation. • Political strategy: Mobilising the support of key parties in an environment of shared responsibility to build support for a policy. • Performance management: Defining, assessing, and improving organizational performance. • Organisational design: Building authority and communication structures to optimise performance in an organisation. • Negotiation: Creating win-win outcomes, resolving differences, and breaking stalemates. • Leadership: Evaluating and improving leadership styles, including leadership in crisis situations.

Cost £5,500/Delegate

7


Strategic Policy Development Workshop – “Re-thinking Policy” (LDS 9004)

Programme Overview This workshop will look at the environment in which policy is created, how it is shaped and some of the key characteristics of good policy such as outcome-focused, innovative and joined-up policy making. It will also provide practical workshop-based training to look at the essential skills for policy development.

Benefits of Attending Participants will: • improve their understanding of the origins, environment, and the different stages of policy development • identify the principles of good policy making • learn basic skills required to design innovative, joinedup and outcome-focused policy • be better placed to assess a problem and identify policy options

Programme outline • The Policy/Strategy Environment • A Framework for Policy Development • Practical work using a case study • Presenting the case for a policy

Who Should Enrol? This workshop is for anyone contributing to the design and development of policy and seeking to improve their skills and abilities in this area. The workshop is designed primarily for public sector staff as reference will be made to the role of Ministers and Senior Officers and the scrutiny of Parliament - Senate and the House of Representatives. However, senior private sector executives will also find it useful if dealing with the public sector or wanting to increase their knowledge of good practice in policy making.

Course Structure and Venue Delegates will attend this 5 days course between 08:00 and 17:00 daily. Cost

8

£5,500/Delegate


Senior Government Executives Programme (LDS 9003)

Programme Overview

Benefits of Attending This three-week program is designed specifically to challenge assumptions about how you can exercise leadership in the public sector. During the course of this program, you will learn strategies for establishing meaningful, attainable organisational objectives. You will also investigate the process of developing and evaluating policy alternatives and consider your options for organising and deploying resources to achieve these objectives. One of the most frequently cited problems of public officials is how to create and engage in public discourse about difficult subjects – religion, race, ethnicity, class, gender, sexual orientation. Using our classroom as a laboratory, you will be in an environment where you are encouraged to raise difficult issues, and practice how you create and maintain a conversation that leads to change.

Programme outline The program focuses on the multi-dimensional issues faced by senior managers including: • Develop new conceptual frameworks for addressing program and policy issues • Explore the relationship between citizens and their government • Examine the ethical and professional responsibilities of leadership • Exchange ideas with experienced faculty as well as a extremely diverse group of participants

Today’s elected and appointed Senior Executives in federal, state and local government are under more pressure than ever to take on increasingly complex problems with fewer resources and a greater degree of public scrutiny. In order to get people in organisations and communities to face these difficult challenges, public officials must strengthen their ability to exercise effective leadership in rapidly changing political and social environments, hone their diagnostic skills about complicated social and group dynamics, and find the confidence to speak about the difficult realities of economics, race, resources and politics that we all face. In a tough and uncertain environment, leadership is more important than ever in giving your organisation a competitive edge. Organisational restructuring and globalisation place leaders and managers in more demanding roles, requiring skills beyond their areas of disciplinary training or expertise. The Senior Government Executives Program (SGEP) at Alexander Brookes provides experiences for participants both inside and outside the classroom to ensure that public officials are equipped on a daily basis to manage and lead results-driven government agencies and non-profit organisations.

Cost £5,500/Delegate

9


Training the Trainer

(HRM 9003)

Programme Overview Put your people first. It is critical for businesses to make the training and development of its people a top priority. This programme aims to equip those involve in training with essential know-how to make a real contribution to the success of their organisation in the role of an in-house trainer. Participants will acquire up-to-date skills to be more effective in the delivery of training programmes – especially in the design and use of presentation and facilitation technique.

Benefits of Attending At the end of the programme, participants will be able to:

Programme outline • Approaches to Training Needs Assessment

• Identify the latest training techniques

• Presentation and facilitation techniques

• Conduct needs analysis and write training objectives based on performance needs

• The different learning styles and training delivery

• Design and use leading edge training and learning strategies • Develop a process for designing, implementing and evaluating training techniques • Deliver structured and confident presentations • Facilitate discussions and simulation exercises

• Designing programmes and sessions to meet training objectives • Personal learning, preferences, strengths and weaknesses in presentation • Developing individual and group action plans • Practice sessions

• Recognise the role of information technology

Prerequisite

• Develop a personal training style and delivery approach

Excellent knowledge of Microsoft office applications, such as Microsoft Office PowerPoint 2007

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

10

£3,500/Delegate


Leading Strategic Change (LDS 9001)

Programme Overview Times of change often require a leader to take their department through an uneasy transitioning period. In such times a leader needs to be aware that no matter how great the vision, they will not get there without the buy-in of their people. This programme focuses on developing the fundamental skills required to lead strategic change in your organisation. It looks at ways to clarify the need for change and examines the barriers and pitfalls. It will also identify the framework of implementing successful change. Participants will be introduced to new concepts and be involved in exercises to understand key change theories.

Benefits of Attending At the end of the programme, you will be able to: • Successfully deliver a change strategy in your organisation. • Be systematic and methodical in your attempt to achieving change. • Plan the key stages of a change process, using proven techniques. • Engage others to build their commitment to the required changes • Track progress, measure and communicate results.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost £3,500/Delegate

Programme outline • The role senior management during throughout the change cycle. • Initiating teamwork in a change environment and assigning management responsibilities. • Communications plan – how to engage the stakeholders. • Communicating the need for change, managing resistance to change. • Creating opportunities for change and dealing with emerging opportunities. • Understanding the nature and dynamics of change, different types of change, managing through uncertainty, planned versus emergent change • The effect of the external environment • Organisational Culture - Managing change in a multicultural society. • Tools and Techniques for Managing and Implementing Change. • Planning the change, implementation, monitoring and review. • Performance management; sustaining and reviewing performance. • Evaluating and utilising the power and influence of those involved including stakeholders. • Development of an action plan & setting strategic goals. • Planning and project management techniques – how to manage the transition. • Change progress review – reporting and tracking progress. • Post implementation review – for continuous improvement.

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

11


Managing Issues & Crisis in the Workplace – Alternative Dispute Resolution (HRM 9006)

Programme Overview In the chaos and confusion of workplace issues, problems, and crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! Alternative Dispute Model (ADR) has proven to be effective in analysing and assessing complex work issues to determine appropriate and effective intervention responses. Discover how to utilise this model to diagnose critical work issues and implement effective interventions. Also, learn to manage issues, problems, and crises with confidence and poise under pressure.

Benefits of Attending At the end of the programme, delegates will be able to:

Programme Outline • Problems and Crises and Conflict Management Theory

• Enhance understanding of issues, problems, and crises in the workplace

• Conflict Styles, Issue Escalation, and Problem Zones

• Recognize opportunities for intervention and resolution in these situations

• Intervention Options for Resolution

• Develop a framework for effectively assessing and analysing complex workplace situations • Learn how to best train line managers to recognise and control potential conflict triggers • Increase confidence in recommending responses and interventions in crisis situations • Reduce workplace stressors and improve workplace wellness through appropriate issue management • Ensure that organisation’s policies and procedures are robust, thorough and legally accurate

• The Business Case: Examining the ROI of Mediation • The Dispute Resolution Challenge • Giving your Employees a Voice: Mutually Beneficial Dispute Resolution • Group Mediation and Team Assessments, the Future of Resolution • Litigation Versus Mediation: A Lawyer’s Perspective • Assessing the reasoning for adopting mediation • Real life insight: The practicalities on the ground • Implementing mediation on a large scale: The benefits and challenges

• Enable a smooth transition from external suppliers to cost effective in house mediation connections.

Who Should Enrol?

12

Delegates are expected from Government departments and Regulatory agencies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and ministries.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost £3,500/Delegate


Human Resource Management (HRM 9001)

Benefits of Attending At the end of the programme, delegates will be able to: • Suggest new performance management systems to enhance your organisation’s output, • Assess and review your delivery of personnel functions • Apply innovative approaches to the management of your training and development function • Assess and review the process of recruitment and selection within your organisation • Suggest new approaches to ensure value for money from your training and development expenditure

Programme Overview Organisations increasingly expect their HR department to act as a high-value strategic function. If HR does need to be able to deal with strategic issues it cannot be mired in minutiae of detail or lengthy administrative processes. In some cases, outsourcing the HR function could be the answer. This programme gives a thorough foundation in modern Human Resource Management and aims to show you how organisations can secure the best value from employees through better understanding of appropriate management systems, development, communication and leadership.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily.

• Assist with your recruitment needs by developing the tools and know how to assess the competence of your candidates for recruitment purposes • Facilitate meetings, discussions and problem-solving groups to help with change.

Programme Outline • Modernising the Human Resource Function • Performance and Reward • Managing Training and Development • Recruitment and Selection • Assessment Centre Development • Change Management

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Cost £3,500/Delegate

13


Managing the Training & Development Function

(HRM 9002)

Programme Overview Developing talent is a crucial part of any organisation’s remit, and attention to leadership development a number one priority. It is a leader’s role to help people understand what their best talents are, and how these can best be deployed to mutual benefit within the organisation. The main objective of this programme is to examine the key issues facing Human Resource Managers as new developments and techniques emerge. It highlights the importance of training to organisational success; the use of presentation and facilitation techniques that meet operational needs and the skills required of professional trainers.

Benefits of Attending At the end of the programme, participants will be able to: • Raise the credibility of your T and D Function to take on a change agent role

Programme Outline • Introduction: Role of the Training Administrator, Qualities, Skills and Attributes Required

• Apply a consistent approach to the management of your Training and Development Function

• Training Plans: Organisational and Individual Needs Analysis, Inputs to the Training Plan, Structure and Administration of the Training

• Prioritise and use appropriate resources to achieve effectiveness and efficiency in the training and development budget

• Team Focus: Choosing the Team and Support Network, Co- operation From Others and Raising Awareness for Training

• Show ways to harness training and development, and learning initiatives to raise individual and organisational performance

• Training Records Management: Keeping a Records System for Training Activities, Data Protection, Using Computer Software

• Design leading-edge training, development and learning strategies, policies and events, marketing approaches, and evaluation processes

• Promoting Training Activities: Identifying Training Needs and Their Possible Solutions

• Advise managers and staff on how to address performance problems • Deliver structured and confident presentations.

• Administration: Setting the Right Procedures, Pre and Post Course Administration • Internal and External Communication Systems: Listening and Questioning Effectively

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

14

£3,500/Delegate


Effective People Management (HRM 9000)

Programme Overview To empower your people you must create a common vision of what you want to achieve, and then show them how they can make that happen. Once people understand what their contribution is, they will feel much empowered. This programme is designed to improve the ability of line managers to manage their people successfully and boost productivity. Participants will develop advanced interpersonal skills and strategies to bring out the best in people through innovative techniques and strategies.

Programme Outline • Contemporary approaches to people management • Leadership styles – with direct reports and peers • Achieving a high performance workforce

Benefits of Attending At the end of the programme, you will be able to: • Improve your ability to manage people • Use communication and intervention techniques more purposefully

• Recruitment, selection and promotions methods • Learning and Development for organisational success • International trends in people management • Changing organisational culture • Making performance management work in practice

• Recruit, select, develop and promote the right people

• Career progression and succession planning

• Operate performance management effectively

• Discipline and grievance procedures

• Ensure new ideas are well received and strategies well executed

• Alternative methods of conflict resolution

• Give people a compelling reason to do their best at all times and achieve organisation’s objectives

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily.

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Cost £3,500/Delegate

15


Effective Secretaries & Personal Assistants Workshop (HRM 9004)

Programme Overview Modern day Secretaries and Personal Assistants must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional secretarial skills. Your executive assistants must be aware of the principles of management, leadership, human behaviour as well as communication skills, in both the written and spoken word with their contacts at all levels. This Global Best Practice Seminar draws on the experience of both manager and support staff the world over to provide your support staff with the skill they need to do their job more effectively.

Benefits of Attending At the end of the programme, you will be able to: • Juggle multiple responsibilities • Learn better ways to think on their feet with powerful techniques

Programme Outline • The changing role of the secretary • Office organisation • Business writing skills • Report writing • Managing your work, your subordinates and your boss • Working in teams • Arranging meetings and taking minutes • Event management • Personal effectiveness, time management • Management appreciation • Presentations: theory and preparation • IT tips and tricks • IT: presentations using PowerPoint • Personal communication skills • Introduction to public relations • Introduction to human resource management

Who Should Enrol? •

Senior secretaries, executive secretaries and personal assistants to top-level management

Secretaries aiming for promotion to executive positions

• Create win-win solutions that leave everyone feeling positive • Become a strategic partner to your boss • Understand difference team player style for more effective collaboration • Control your time and workload with advanced timemanagement skills

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

16

£3,500/Delegate


Public-Private-Partnership & Concessioning Workshop (HRM 9005)

Programme Overview Due to the observed inadequacies of government in the funding and management of community projects, the bias of late has been for the adoption of the Public-Private Partnership structure in the financing, implementation and maintenance of major projects that have developmental impact on the citizenry. This program assists delegates to appreciate the importance of this recent phenomenon and its growing importance. Delegates will be taken through the rudiments and through observes successes and failures in Nigeria and other countries.

Programme Outline • Introduction • Dynamics of Public Private Partnership in global economic development • The Roles of Private Equity Companies • PPP principles and constrains • What makes PPPs go right and wrong? • Globalised PPP Formats and best practices

Benefits of Attending

• Financing PPPs

At the end of the programme, delegates will:

• Risk factors in PPP transactions

• Understand and be able to apply the core principles of PPP to projects

• Costing and valuation issues under Public Private Partnerships

• Understand the planning and implementation strategies as well regulatory issues involved in PPP transactions

• The role of host communities and government perception

• Be able to analyse and execute PPP projects with better efficiency and appreciation.

• Implementing PPPs

• Planning PPPs • Regulatory issues in PPP transactions

Who Should Enrol? Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost £3,500/Delegate

Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

17


Finance for Non-Finance Managers (FIN 9002)

Programme Overview Delegates on this programme will gain a clear understanding of business finance, how to interpret financial statements such as profit & loss, the balance sheet, cash flow forecasts, risk analysis and break even figures. It will highlight the key financial areas you should be addressing as a manager and know when to look out for warning signals. Understand how, why and when you may need to raise capital for your business.

Programme outline •

• • • • •

Benefits of Attending At the end of the programme, participants will:

• Be familiar with the content of the three basic

• understand how they can be used to manage performance.

• appreciate the contribution that financial information • be able to ask more informed questions. • be encouraged to want to explore your own

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Ratio Analysis and Key Indicators Profitability Liquidity Gearing and Financial Structure Investor Ratios

Tools for Management Decisions

• • • •

organisation’s finances in more depth.

Objective of Financial Statements Elements of Financial Statements The Balance Sheet The Profit and Loss Account The Cash Flow Statement

Interpretation of Financial Statements

• • • • •

accounts.

makes to business decisions.

Financial Statements

Break-Even Analysis Payback Spend Time Value of Money NPV

Valuation Concepts

• Asset-Based Valuations • Earnings-Based Valuations

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

18

£3,500/Delegate


Risk Management

(PRM 9003)

Benefits of Attending At the end of the programme, participants will be able to: • Review your organisation’s risk exposure • Develop a sustainable risk management framework • Prepare your organisation for better risk management • Prepare management actions to mitigate risk • Track, monitor and control risks • Develop action plans using your new skills and knowledge to your organisation’s needs and objectives.

Programme Outline • How to develop a risk management framework • Identification of different aspects of risk to the business

Programme Overview The successful management of risk helps organisations to increase speed of change, improve management control and service delivery. The programme will provide a comprehensive guide to risk management at the strategic level, focusing on business, programmes and projects. It will show how risk management can be implemented and operated successfully within a public and private sector organisation.

• Risk management processes • How to identify, analyse and manage risk • Consequences if not undertaking pro-active risk management • How a disaster recovery stand-by facility works • Key elements of business continuity • Aspects of security risk • Project and programme risk • Visiting practitioners who share their experiences and particular expertise of risk management with you • A variety of exercises to assist your learning experience • Site visits.

Who Should Enrol? Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily.

Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Cost £3,500/Delegate

19


PRINCE 2 Project Management (PRM 9002)

Programme Overview This five day Project Management Workshop is an opportunity for delegates to look at the way they handle and manage their projects. This programme is aimed at managers who wish to become qualified practitioners in PRINCE 2 Project Management. PRINCE 2 has a strong practical element and as the process is not prescriptive, it can be tailored to meet your requirements. Delivered over five days with a multiple choice foundation exam and written practitioner exam included.

Benefits of Attending At the end of the programme, participants will be able to: Understand the project, the process & the management • Defining exciting project outcomes • Generating ideas • Motivating the project management team • Communication as a project management tool • Practical tools and techniques • Which stages of the process to use them • Giving effective feedback

Programme outline • Essential background and project management overview

• What to do when things are going well

• Planning, controlling and initiating projects using PRINCE 2

• What to do when they’re not

• The value for organisation

• Moving projects on to a successful outcome

• The PRINCE 2 structure outlining its processes, components and techniques

• Value for money - cost includes foundation exam and practitioner exam entry.

• Tailoring and implementation • Day-to-day project work including change and quality issues • Controlling the stages and boundaries

Who Should Enrol?

• Closing a project

Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

• Foundation and practitioner exams.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

20

£3,500/Delegate


Econometrics Modelling & Forecasting (ECM 9001)

Programme Overview This programme is of an applied nature and focuses on hands-on experience in estimation, interpretation and evaluation of economic relationships. The aim is to reconcile economic theory with practice, thereby empowering delegates with analytical skills and a handson approach to decision making processes. The course begins with a basic introduction to the concepts of regression and statistical inference. Thereafter, attention is given to the violations of the classical linear regression model that are often encountered in applied econometric work – the consequences of these violations are discussed, as well as practical ways of detecting (diagnostic testing) and solving these problems. Various applications of regression analysis, such as forecasting and policy simulation are discussed and applied. This course also includes the discussion of the practical implications of employing non-stationary data in estimation, the detection of unit-roots in the underlying data-generating processes and concepts of cointegration and error-correction modelling.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost £3,500/Delegate

Benefits of Attending At the end of this programme, delegates should be able to apply regression analysis, use dummy variables, deal with structural breaks, and deal with violations of the basic assumptions of regression analysis. They should also be able to apply the techniques of cointegration and error-correction modelling in the case where time-series data contain unit roots.

Programme Outline • Principle & methodology of econometric analysis • Introductory statistics • Basics of regression analysis • Single equation estimation • Multiple regression analysis • Violations of the classical assumptions • Regression on dummy variables • Stationarity • Unit root testing • Introduction to Cointegration & error-correction modelling • Practical modelling sessions

Application Software Econometric Views (EViews version 5 or 6)

Prerequisite Basic knowledge of economic theory and exposure to empirical economic analysis

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Reference materials Enders, W. 2005. Applied Econometric Time Series, 2nd Edition Gujarati, D.N. 2003 Basic Econometrics (International Edition) Fourth Edition.

21


Econometric Analysis of Panel Data (ECM 9005)

Programme Overview This programme is of an applied nature and focuses on hands-on experience in estimation, interpretation and evaluation of economic relationships, within a panel data context. The course covers techniques applicable to both stationary and non-stationary panel data sets, and includes an introduction to both one-way & two-way error component models (either including individualspecific and period-specific effects or both). Hypothesis testing – including tests for fixed and random effects, specification, serial correlation and heteroscedasticity tests as well as a discussion on the correction thereof. Seemingly unrelated regressions are also discussed, along with topics specific to non-stationary panel data such as unit root testing, estimation non-stationary panels and cointegration.

Benefits of Attending

Application Software

At the end of this programme, delegates should be able to estimate regression models for data organised in a panel and deal with violations of the basic assumptions of regression analysis. They should also be able to apply the techniques of unit root testing and cointegration in the case where the panel contains unit roots.

Econometric Views (EViews version 5 or 6)

Programme Outline • Review of Time Series Econometrics • Introduction to Panel Data Analysis

Stationary Panel Data

Prerequisite Applied Econometrics Modelling

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

• One-way & two-way error component model • Hypothesis testing • Heteroscedasticity and serial correlation • Seemingly unrelated regression (SUR) models

Non-stationary Panel Data • Unit root tests • Estimation of non-stationary time series Cointegration tests

Reference materials Batalgi, B. 2005. Panel Data Econometrics 3rd Edition Wooldridge, J.M. 2005 Econometric Analysis of Cross Section and Panel Data

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

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£3,500/Delegate


Fundamentals of Petroleum Economics (ECM 9002)

Programme Overview A practical Energy Training course enabling delegates from all technical and commercial disciplines to understand the theories and methods used to value oil and gas prospects. The one week training will reveal the fundamental aspects of upstream petroleum economics and risk analysis.

Benefits of Attending At the end of the programme, participants will be able to: • Study upstream petroleum economic discounted cash flow evaluation methodologies • Understand the derivation, calculation & application of economic metrics • Learn the components of an oil/gas field cash flow • Evaluate investment opportunities in exploration, development & production • Construct production sharing contract, tax & royalty concession models • Learn about international fiscal systems

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

• Understand uncertainty & risk in exploration & economic evaluation

Programme Outline • Introduction: World oil and gas industry • Fundamentals of production and end-use characteristics

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily.

• The evolution of the oil and gas industry • The price of oil • Future issues

Cost £3,500/Delegate

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Cobit Foundation Certification Prep (ITP 1000)

Programme Overview The COBIT Foundation course is an interactive, classroom-based learning experience. Participants learn about the need for an IT control framework and how COBIT addresses this need by providing a globally accepted IT governance and control framework. This course explains the elements and supporting materials of the COBIT framework in a logical and example-driven approach for everyone interested in obtaining foundation level knowledge of COBIT. Practical classroom exercises support the classroom presentations. Candidates learn the true meaning of COBIT by practicing the use of COBIT in a case-based scenario. The course includes an exam preparation module, preparing participants to take on the COBIT Foundation exam. COBIT速 is a registered trademark of the Information Systems Audit and Control Association and the IT Governance Institute.

Course Description The ISACA COBIT Foundation course addresses the benefits of a sound IT governance framework and explains how to realize effective IT governance using the COBIT best practices framework. It explains the COBIT framework using practical examples and a case-study-driven approach. It also addresses all other components of the COBIT toolkit, such as audit guidelines and management guidelines. The course helps professionals understand how to use COBIT in a logical and understandable manner and validates this knowledge in an interactive manner.

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Prerequisites There are no formal prerequisites for this course, but it is recommended that the participants have some experience in the IT governance domain.

Audience The COBIT Foundation course and the COBIT Foundation exam are equally applicable to IT auditors, IT managers, IT quality professionals, IT leadership, IT developers, and process practitioners and managers in IT service providing firms. Anyone interested in learning more about COBIT will find value in the COBIT Foundation course and the COBIT Foundation exam.


Learning Objectives: By the end of the course, you will be able to identify:

Course Outline Introduction

• How IT management issues affect organizations.

Session 1:

• The principles of IT governance, how IT governance helps address IT management issues, and who should be responsible for IT governance.

IT Challenges

• The need for a control framework driven by the need for IT governance.

IT Governance and Control Framework

• How COBIT meets the requirement for an IT governance framework.

Session 3:

• How COBIT is used with other standards and best practices. • The COBIT framework and all the components of COBIT, which are control objectives, control practices, management guidelines, and audit guidelines. • How to apply COBIT in a practical situation. • The benefits of using COBIT. • The products and support that ITGI provides.

Session 2:

COBIT: A Control Framework Session 4: Overview of the COBIT Framework Session 5: COBIT: Framework and Components Session 6: COBIT and Other Standards Session 7:

Course Student Materials:

COBIT: Resources and Benefits

Each delegate receives a copy of the visual aids used and the reference material that can be used after completing the course, plus the practice exam. It is recommended that students acquire a copy of the COBIT 4.0 publication that can be downloaded free from the ISACA Web site.

Session 8: COBIT Exam Preparation Optional COBIT Foundation Exam

Location Dubai Cost £3,500/Delegate

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Itil Foundation - V3

(ITP 1001)

Programme Overview The ITIL Foundation V3 training course provides a detailed, modular introduction to the concepts, terms, definitions, benefits, objectives, and relationships within core IT service management processes and functions, according to the ITIL best practice framework. The course is based on principles described in ITIL’s Service Support and Service Delivery Standards. The course prepares participants for the examination leading to the Foundation Certificate in IT Service Management. ITIL Foundation is an instructor-led course which: • Provides a practical understanding of ITIL version 3 key concepts, principles, processes, and functions • Prepares students to pass the ITIL Foundation exam Examination Includes the exam leading to the Foundation Certificate in IT Service Management (40 questions, multiple-choice).

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Course Outline Introduction to Service Management

Objectives and Basic Concepts of: • Demand Management • Financial Management

• The importance of Service Management

• Service Catalogue Management

• Definition of a Service and Service Management

• Availability Management

• The Need for a Service Culture

• Capacity Management

• Service Management as a Practice

• Supplier Management

The Service Lifecycle Objectives and Business Value for Each Phase of the Lifecycle Main Goals and Value to the Business Provided by Each Lifecycle Phase:

• Information Security Management • IT Service Continuity Management • Service Asset and Configuration Management • Release and Deployment Management

• Service Strategy

• Event Management

• Service Design

• Problem Management

• Service Transition

• Request Fulfillment

• Service Operation

• Access Management

• Continual Service Improvement

• The 7 step improvement process

Key Principles and Models of ITSM

Overview of the Functions:

• Types of Service Providers

• Service Desk

• Five Major Aspects of Service Design

• Application Management,

• Service V model • Continual Service Improvement Model • Processes and Functions • Characteristics of a Process

Objectives, Business Value, Basic Concepts, Roles and Interfaces of:

• Operations Management • Technical Management

Organization Structure and Key Roles Technology and Architecture

• Service Portfolio Management • Service Level Management • Incident Management • Change Management

Location Dubai Cost £3,500/Delegate

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Itil V3 Capability Operational Support & Analysis

(ITP 1002)

Programme Overview The ITIL® V3 Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL V3 Service Lifecycle Core publications. The ITIL V3 Certificate in Operational Support and Analysis (OSA) is intended to enable the holders of the certificate to apply the practices during the Service Management Lifecycle.

Course Objectives The ITIL V3 Capability Module Operational Support and Analysis (OSA) will provide the following learning outcomes: • The importance of Service Management as a Practice concept and Service Operation principles, purpose and objectives • The importance of ITIL Operational Support and Analysis while providing service • How all processes in ITIL Operational Support and Analysis interact with other Service Lifecycle processes • The processes, activities, methods and functions used in each of the ITIL Operational Support and Analysis processes • How to use the ITIL Operational Support and Analysis processes, activities and functions to achieve operational excellence • How to measure ITIL Operational Support and Analysis • The importance of IT Security and its contributions to ITIL Operational Support and Analysis • Understanding the technology and implementation considerations surrounding ITIL Operational Support and Analysis • The challenges, Critical Success Factors and risks associated with ITIL Operational Support and Analysis

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Prerequisites

Course Outline 1. 1. Introduction

ITIL V3 Foundation Certificate It is strongly recommended that candidates read the ITIL V3 Service Lifecycle core publications in advance of attending training for the certification, and in particular the Service Transition and Service Operation books.

• Overview of exam objectives • General ITIL V3 theory

Day 1

2. 2. Service Asset and Configuration Management

Audience The target group of the ITIL V3 Qualification: Release, Control and Validation includes IT professionals, business managers and business process owners: • Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role based capabilities.

• Scope of Release, Control and Validation

• Assignment 1

1. Review • Change Management Assignment 2

Day 2

2. Release and Deployment Management • Assignment 3

1. Review Day 3

• Service Validation and Testing Assignment 4

2. Service Evaluation Assignment 5 3. Request Fulfilment Assignment 6 1. Review • Knowledge Management Assignment 7

Day 4

2. Roles and Responsibilities Assignment 8 3. Technology Implementation Considerations Assignment 9

Location Dubai

Day 5

Exam Preparation/Mock Exam

Cost £3,500/Delegate

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Itil V3 Capability Release, Control & Validation

(ITP 1003)

Course Objectives The ITIL V3 Capability Module Release, Control and Validation (RCV) will provide the following learning outcomes. Following completion of this unit, the candidate will know: • The importance of Service Management as a Practice concept and Service Transition Principals, Purpose and Objective • The importance of ITIL Release, Control and Validation while providing service • How all processes in ITIL Release, Control and Validation interact with other Service Lifecycle Processes • What are the processes, activities, methods and functions used in each of the ITIL Release, Control and Validation processes

Programme Overview The ITIL ® V3 Intermediate Qualification: Release, Control and Validation (RCV) Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL V3 Service Lifecycle Core publications. The ITIL V3 Certificate in Release, Control and Validation is intended to enable the holders of the certificate to apply the practices during the Service Management Lifecycle.

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• How to use the ITIL Release, Control and Validation processes, activities and functions to achieve operational excellence • How to measure ITIL Release, Control and Validation • The importance of IT Security and its contributions to ITIL Release, Control and Validation • The technology and implementation considerations surrounding ITIL Release, Control and Validation • Challenges, Critical Success Factors and Risks associated to ITIL Release, Control and Validation associated with ITIL Operational Support and Analysis

Prerequisites ITIL V3 Foundation Certificate It is strongly recommended that candidates read the ITIL V3 Service Lifecycle core publications in advance of attending training for the certification, and in particular the Service Transition and Service Operation books.


Audience

Course Outline

The target group of the ITIL V3 Qualification: Release, Control and Validation includes IT professionals, business managers and business process owners: • Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role based capabilities.

1. 1. Introduction • Overview of exam objectives • General ITIL V3 theory

Day 1

• Scope of Release, Control and Validation

2. 2. Service Asset and Configuration Management • Assignment 1

1. Review • Change Management Assignment 2

Day 2

2. Release and Deployment Management • Assignment 3

1. Review Day 3

• Service Validation and Testing Assignment 4

2. Service Evaluation Assignment 5 3. Request Fulfilment Assignment 6 1. Review • Knowledge Management Assignment 7

Day 4

2. Roles and Responsibilities Assignment 8 3. Technology Implementation Considerations Assignment 9

Location Dubai

Day 5

Exam Preparation/Mock Exam

Cost £3,500/Delegate

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Fundamentals of Energy Economics (ECM 9003)

Programme Overview A practical Energy Training course enabling delegates from all technical and commercial disciplines to understand the theories and methods used in energy policy. The one week training will reveal the fundamental aspects of energy economics and technology.

Benefits of Attending At the end of the programme, participants will:

Programme outline • Introduction: concepts, energy balances and statistics

• Understand energy economic fundamentals, concepts and statistics

• Economics of Electricity & Gas Network Industries

• Be introduced to appropriate economic theory applied to the energy arena in addition to empirical studies and policy issues

• International Oil & Gas Market

• International Coal Market • Economics of Electricity & Gas Network Industries

• Gain an understanding of energy technology fundamentals

Who Should Enrol? Delegates are expected from Government departments and Regulatory Agencies, Private and Public Companies, Central Banks, Commercial Banks, Mortgage Banks, Multinational donor agencies and other government departments and agencies.

Course Structure and Venue Delegates will attend this 1 week course between 08:00 and 17:00 daily. Cost

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£3,500/Delegate


Recent Clients • Central Bank of Nigeria (Nigeria)

• Mayo Associates Limited (Nigeria)

• Debt Management Office (Nigeria)

• MOS Solutions Limited (UK)

• Jacob Taylor Limited (UK)

• Grace Consulting (Nigeria)

• JM Associates (UK)

• Cavendish Economics Limited (UK)

• Joseph Daniels Limited (UK)

• Nighthawk Services Limited (UK)

Testimonials from Recent Clients ‘(Alexander Brookes) is an outstanding outfit whose training on leadership needs to be extended to others (in my organisation) to bring about the much needed change in our organisation and personal endeavours. All administrators are encouraged to have a feel of this training.’ (Deputy Director, Central Bank of Nigeria) – Delegate, 2010 Leadership Program

‘The facilitators have a good understanding of econometrics. They have the rare skill of combining theories with practical applications in the process of imparting knowledge. I commend their diligence, professionalism & enthusiasm to build capacity of participants’. (Deputy Director, Central Bank of Nigeria) - Delegate, 2009 Econometrics Modelling Program

‘This is a very good course with excellent facilitators having thorough knowledge of the subject matter. The mode of delivery was simply fantastic & the facilitators were experts in ensuring full participation.’

‘This course is highly relevant and the delivery perfect. The resource persons are very skilled & willing to impact knowledge as well as collaborate with our organisation in capacity development.’

(Partner, R&G Herbs, UK) – Delegate, 2009 Leadership Program ‘The whole training has been very educating, self building and very rewarding. The facilitators have performed outstandingly well and I’m very sure that Alexander Brookes would be able to build future leaders.’ (Managing Director, Cornerstone Savings & Loans Limited) – Delegate, 2009 Risk Management Program

(Managing Director, Nighthawk Limited, UK) – Delegate, 2009 Leadership Program ‘The whole training has been very educating, self building and very rewarding. The facilitators have performed outstandingly well and I’m very sure that Alexander Brookes would be able to build future leaders. Opportunities should be given to more staff of my organisation to be part of this unique training’. (Assistant Director, Central Bank of Nigeria) – Delegate, 2010 Leadership Program

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‘It will be highly recommended if Alexander Brookes would organise these programmes on a regular basis, to update our knowledge on a continuous basis. This programme will be very useful for all staff in my organisation’. (Senior Manager, Cavendish Economics Limited, UK) - Delegate, 2009 Risk Management Program ‘The course was very impressive. It has truly broadened my depth of knowledge.’ (Executive Director, Joseph Daniels Limited, UK) - Delegate, 2009 Financial Derivatives Program ‘The course was well organised & the facilitators were well seasoned trainers that demonstrated their full understanding of the subject matter. Alexander Brookes’ effort is quite commendable.’ (Director, Jacob Taylor Limited) - Delegate, 2009 Project & Program Management ‘The facilitators have a good understanding of project management. They have the rare skill of combining theories with practical applications in the process of imparting knowledge. I commend their diligence, professionalism & enthusiasm to build capacity of delegates.’ (Project Controller, MOS Solutions Limited, UK) - Delegate, 2009 Project & Program Management

‘Alexander Brookes has done excellently well. The exposition by the faculty and the courtesy were quite great.’ (Partner, Grace Consulting Limited) - Delegate, 2009 Excellent Customer Service Program ‘This is well organised & facilitated course. The course has met my expectation & cleared all ambiguities regarding econometrics analysis. It will definitely enhance my potentials. Please keep it up.’ (Partner, Grace Consulting Limited) - Delegate, 2009 Excellent Customer Service Program The facilitators were very good, willing to share knowledge, able to accommodate the different levels of participations & skill of participants. (Manager, ACL Consulting Limited) – Delegate, 2009 Risk Management Program ‘Alexander Brookes have demonstrated very strong capacity to deliver in their areas of competence. The team has the capacity to impart the requisite skills that the staff of the economic policy directorate needs to become top class professional researchers. I strongly recommend that my organisation establish a long term relationship with Alexander Brookes. We should collaborate to design a modular programme for the economic policy directorate.’ (Director, Central Bank of Nigeria) - Delegate, 2009 Econometrics Modelling Program

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Scope and Duration of the Training The duration of each of the training programmes shall be approximately 1 week (or as agreed with your organisation) and the delegates will follow the proposed schedule: • Orientation and identification of structures to assess competency levels during training, and (possible) refinement of curriculum. • Hands-on training, by consulting with the group to identify their skills gap. • C onducting the training, reviewing materials, and providing ongoing assistance to delegates.

Training methodology The proposed programmes shall mainly be delivered through instructor led lectures. Presentations and practical hands-on sessions will be integrated with interactive group discussions. The hands-on sessions (usually done in small groups) will give practical application of the programme using real life data. Relevant case studies will ensure a firm understanding of the training course using current international practical experience, regulatory and industry developments, and likely future trends and expectations. A detailed training course notes will be provided to the delegates for future reference.

For more information on these workshops and other high value training workshops, please contact

Africa & Middle East (AME) Regional Office Alexander Brookes Associates Limited Suite 330 3rd Floor, Lagos House Ralph Sodeinde Street Central Business District Abuja, Nigeria Telephone: +234(0)70 5182 8892 Contact: Toyin Akinwunmi (toyin@alexanderbrookes.com)

Head Office Alexander Brookes Associates Limited 24, Greville Street London EC1N 8SS United Kingdom Tel/Fax: +44(0)2071479989 Email: info@alexanderbrookes.com Web: http://www.alexanderbrookes.com

Certification At the end of the training programme, each participant will be presented with a certificate summarising the skills they have acquired during the course, signed by the Course Director.

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Alexander Brookes 2011 Training Calendar January 2011 Course

Course Code Duration Dates

Fees

1. Project and Programme Management 2. PRINCE 2 - Project Management 3. Managing the Training & Dev. Function

PRM 9001 PRM 9002 HRM 9002

£3,500 London/Dubai £2,500 London/Dubai £3,500 London/Dubai

2 Weeks 1 Week 2 Weeks

03 Jan 11 - 14 Jan 11 03 Jan 11 - 07 Jan 11 10 Jan 11 - 21 Jan 11

Location

February 2011 Course

Course Code Duration Dates

Fees

1. Human Resources Management 2. Effective People Management 3. Risk Management

HRM 9001 HRM 9000 PRM 9003

£3,500 London/Dubai £3,500 London/Dubai £3,500 London/Dubai

2 Weeks 2 Weeks 2 Weeks

31 Jan 11 - 11 Feb 11 31 Jan 11 - 11 Feb 11 07 Feb 11 - 18 Feb 11

Location

March 2011 Course

Course Code Duration Dates

Fees

Location

1. Leadership 2. Leading Strategic Change 3. Advanced Cert. In Public Policy

LDS 9000 LDS 9001 LDS 9002

2 Weeks 2 Weeks 2 Weeks

07 Mar 11 - 18 Mar 11 07 Mar 11 - 18 Mar 11 14 Mar 11 - 25 Mar 11

£3,500 London/Dubai £3,500 London/Dubai £5,500 London/Dubai

4. Senior Officer Govt. Dev. Workshop 5. Strategic Policy Development

LDS 9003 LDS 9004

2 Weeks 2 Weeks

14 Mar 11 - 25 Mar 11 14 Mar 11 - 25 Mar 11

£5,500 London/Dubai £5,500 London/Dubai

April 2011 Course

Course Code Duration Dates

Fees

Location

1. Project and Programme Management PRM 9001 2. PRINCE 2 - Project Management PRM 9002 3. Effective Secretaries & Personal Asst.Prog HRM 9004

2 Weeks 1 Week 2 Weeks

04 Apr 11 - 15 Apr 11 04 Apr 11 - 08 Apr 11 11 Apr 11 - 22 Apr 11

£3,500 London/Dubai £2,500 London/Dubai £3,500 London/Dubai

4. Econometrics Modelling and Forecasting 5. Econometrics of Panel Data

2 Weeks 2 Weeks

11 Apr 11 - 22 Apr 11 11 Apr 11 - 22 Apr 11

£3,500 London/Dubai £3,500 London/Dubai

ECM 9000 ECM 9005

May 2011 Course

Course Code Duration Dates

Fees

Location

1. Leading Strategic Change 2. Finance for Non-Finance Managers 3. Econometrics Modelling & Forecasting 4. Econometrics of Panel Data

LDS 9001 FIN 9002 ECM 9000 ECM 9005

£3,500 £3,500 £3,500 £3,500

London/Dubai London/Dubai London/Dubai London/Dubai

2 Weeks 2 Weeks 2 Weeks 2 Weeks

02 May 11 - 13 May 11 02 May 11 - 13 May 11 09 May 11 - 20 May 11 09 May 11 - 20 May 11

June 2011 Course

Course Code Duration Dates

Fees

Location

1. Training the Trainer 2. Leadership 3. Human Resources Management 4. Effective People Management 5. Managing the Training & Dev. Function

HRM 9003 LDS 9000 HRM 9001 HRM 9000 HRM 9002

£3,500 £3,500 £3,500 £3,500 £3,500

London/Dubai London/Dubai London/Dubai London/Dubai London/Dubai

3

2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks

06 Jun 11 - 17 Jun 11 13 Jun 11 - 24 Jun 11 06 Jun 11 - 17 Jun 11 13 Jun 11 - 24 Jun 11 20 Jun 11 - 01 Jul 11


July 2011 Course

Course Code Duration Dates

Fees

Location

1. Project and Programme Management 2. PRINCE 2 - Project Management 3. Fundamentals of Petroleum Economics 4. Fundamentals of Energy Economics 5. Risk Management

PRM 9001 PRM 9002 ECM 9002 ECM 9003 PRM 9003

£3,500 £2,500 £3,500 £3,500 £3,500

London/Dubai London/Dubai London/Dubai London/Dubai London/Dubai

Fees

Location

2 Weeks 1 Week 2 Weeks 2 Weeks 2 Weeks

04 Jul 11 - 15 Jul 11 04 Jul 11 - 08 Jul 11 11 Jul 11 - 22 Jul 11 11 Jul 11 - 22 Jul 11 18 Jul 11 - 29 Jul 11

August 2011 Course

Course Code Duration Dates

1. Leadership LDS 9000 2. Econometrics Modelling and Forecasting ECM 9000 3. Managing Issues in The Work Place (ADR) HRM 9006

2 Weeks 2 Weeks 2 Weeks

01 Aug 11 - 12 Aug 11 £3,500 London/Dubai 08 Aug 11 - 19 Aug 11 £3,500 London/Dubai 15 Aug 11 - 26 Aug 11 £3,500 London/Dubai

4. Econometrics of Panel Data

2 Weeks

08 Aug 11 - 19 Aug 11 £3,500 London/Dubai

ECM 9005

September 2011 Course

Course Code Duration Dates

Fees

Location

1. Leading Strategic Change LDS 9001 2. Effective Secretaries & Personal Asst.Prog HRM 9004 3. Risk Management PRM 9003

2 Weeks 2 Weeks 2 Weeks

05 Sep 11 - 16 Sep 11 12 Sep 11 - 23 Sep 11 05 Sep 11 - 16 Sep 11

£3,500 London/Dubai £3,500 London/Dubai £3,500 London/Dubai

4. Public-Private-Partnership Workshop

2 Weeks

12 Sep 11 - 23 Sep 11

£3,500 London/Dubai

HRM 9005

October 2011 Course

Course Code Duration Dates

Fees

Location

1. Project and Programme Management 2. PRINCE 2 - Project Management 3. Human Resources Management

PRM 9001 PRM 9002 HRM 9001

2 Weeks 1 Week 2 Weeks

03 Oct 11 - 14 Oct 11 03 Oct 11 - 07 Oct 11 10 Oct 11 - 21 Oct 11

£3,500 London/Dubai £2,500 London/Dubai £3,500 London/Dubai

4. Effective People Management 5. Managing the Training & Dev. Function

HRM 9000 HRM 9002

2 Weeks 2 Weeks

10 Oct 11 - 21 Oct 11 03 Oct 11 - 14 Oct 11

£3,500 London/Dubai £3,500 London/Dubai

November 2011 Course

Course Code Duration Dates

Fees

Location

1. Econometrics Modelling and Forecasting 2. Econometrics of Panel Data 3. Training the Trainer 4. COBIT Foundation 5. ITIL Foundation 6. ITIL – OSA 7. ITIL – RCV

ECM 9000 ECM 9005 HRM 9003 ITP 1000 ITP 1001 ITP 1002 ITP 1003

£3,500 £3,500 £3,500 £3,500 £3,500 £3,500 £3,500

London/Dubai London/Dubai London/Dubai Dubai Dubai Dubai Dubai

2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks

01 Nov 11 - 12 Nov 11 01 Nov 11 - 12 Nov 11 08 Nov 11 - 19 Nov 11 TBC TBC TBC TBC

December 2011 Course

Course Code Duration Dates

Fees

Location

1. Leadership 2. Advanced Cert. In Public Policy 3. Senior Officer Govt. Dev. Workshop 4. Strategic Policy Development

LDS 9000 LDS 9002 LDS 9003 LDS 9004

£3,500 £5,500 £5,500 £5,500

London/Dubai London/Dubai London/Dubai London/Dubai

2 Weeks 2 Weeks 2 Weeks 2 Weeks

05 Dec 11 - 16 Dec 11 12 Dec 11 - 23 Dec 11 12 Dec 11 - 23 Dec 11 12 Dec 11 - 23 Dec 11

4


Alexander Brookes Booking Form Please complete and submit the following information. Please note that all fields must be filled in as they are all required to make a booking. Once completed, please send completed booking form by fax to +44 (0)20 7147 9989. For any enquiries please contact us by email at info@alexanderbrookes.com or by telephone on +44 (0)20 7147 9989.

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Telephone: Fax: Email URL:

24, Greville Street, London EC1N 8SS United Kingdom +44 (0)20 7147 9989 +44 (0)20 7147 9989 info@alexanderbrookes.com http://www.alexanderbrookes.com

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Copyright Š 2011 Alexander Brookes

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info@alexanderbrookes.com


Alexander Brookes Booking Terms and Conditions How to Book

Complimentary Laptops

Book online at www.alexanderbrookes.com

Laptops will be provided on some of our courses. Should a delegate book on more than one course that offers a laptop, the delegate will be entitled to only one laptop at any given time within a course year. However, a limited discount can be applied to the second and subsequent courses. For all other courses without complimentary laptops; laptops can be included as an option on individual booking forms.

Fax attached booking form to: +44 (0)20 7147 9989 Call Client Services on: +44 (0)20 7147 9989

Bookings Bookings can be made by fax, email, post or online. All bookings will be regarded as confirmed once received. Online bookings can be made via our website www.alexanderbrookes.com

Telephone Bookings Bookings can also be made by telephone, but these bookings will be regarded as provisional. Please note that the bookings will remain provisional until we have received written confirmation.

Cancellations

Payment All course fees must be paid in full not later than 14 days prior to the start of the course (or immediately for late bookings). All payments will be received in British Pound Sterling. Alexander Brookes will not be responsible for any financial shortfall if fees are changed from another foreign currency.

A written notification of cancellation should be sent at least 14 days prior to the start of the course, should circumstances prevent the delegate from attending the course concerned. A cancellation charge may be applied pending on individual circumstances and refusal to send written notification.

Other Terms

Postponements and Transfer

Alexander Brookes is a member of the Learning Practitioners Association (LPA) of United Kingdom.

Attendance on a course can be postponed once bookings have already been made. However, intention to postpone has to be sent in writing 14 days prior to the start of the course concerned. Written notification is required to transfer a booking to another course. This can be applied without charge (if the course fees for both courses are identical), but the new booking cannot be subsequently cancelled. Copyright Š 2011 Alexander Brookes

Alexander Brookes reserves the right to remove any delegate from their programme should their behaviour be deemed inappropriate by Alexander Brookes or its partners. This will result in no refund of course fees or other expenditure incurred.

www.alexanderbrookes.com

Ways of Booking a Course By Fax: Copies of the attached booking form can be sent by fax to: +44 (0)20 7147 9989

Online You can also book any of our courses by logging on to our website at www.alexanderbrookes.com Complete the booking form online and click the submit button. For any enquiries, please contact us by email at info@alexanderbrookes.com or by telephone on: +44 (0)20 7147 9989

Payment Details Alexander Brookes will require payments in GBP sterling before the course commences.

By BACS (money transfer) Account Name: Alexander Brookes Associates Ltd Bank: Barclays Bank PLC 147 Holborn London, EC1N 8DN United Kingdom Sort Code: 20-41-41 Account No: 53486591

By Bankers Draft Drawn in GBP sterling, made payable to: Alexander Brookes Associates Ltd and posted to: Alexander Brookes Associates Ltd 24, Greville Street, London EC1N 8SS United Kingdom info@alexanderbrookes.com


Africa & Middle East (AME) Regional Office Alexander Brookes Associates Limited Suite 330 3rd Floor, Lagos House Ralph Sodeinde Street Central Business District Abuja, Nigeria Telephone: +234(0)70 5182 8892 Contact: Toyin Akinwunmi (toyin@alexanderbrookes.com)

Head Office Alexander Brookes Associates Limited 24, Greville Street London EC1N 8SS United Kingdom Tel/Fax: +44(0)2071479989 Email: info@alexanderbrookes.com Web: http://www.alexanderbrookes.com


2011 Alexander Brookes Brochure