BRYCE JORDAN CENTER PRODUCTION GUIDE
Welcome to the bryce jordan center your fun is our business
we are penn state and so much more
The Bryce Jordan Center is central Pennsylvania’s premier entertainment facility located on the University Park campus of Penn State University. As well as drawing top-name performers in the music entertainment industry, the Bryce Jordan Center hosts sports exhibitions, family shows, commencements, lectures, and Big Ten Basketball. The Bryce Jordan Center is also a favorite place to kick-off world tours having hosted Billy Joel, Jay Z, The Backstreet Boys, Bruce Springsteen, John Mayer to name a few. The Bryce Jordan Center features a 15,451-seat arena, a 17,000-square-foot practice and multi-purpose facility, catering kitchens, conference rooms, offices, locker rooms, dressing rooms, strength conditioning and training rooms, a ticket office and an arena concourse.
A message from the general manager Welcome to the Bryce Jordan Center, a 15,700-seat multi-purpose arena. We are home to the Penn State men’s and women’s basketball teams, numerous family shows, concerts and other special events. We pride ourselves on being a promoter and show friendly building. Reasonable rates for service, equipment, labor and media have been negotiated in the hopes of increasing your profits. We also have the aility to co-promote with you, as well as promote our own shows. Looking for a more intimate setting? Try our Bryce Theatre. The main arena can be magically transformed into a beautiful theatre-setting. This is not a “cut down” fix. We spent countless hours and the right money to make this a must play (check out our pictures later in this guide). Not only is the Bryce Jordan Center a beautiful building, we have a reputation for impeccable service. Our staff is dedicated to making every visit here a pleasurable and memorable one. We take price and ownership in every event. Your show is our show and your success is our own. Our professional staff is here to provide expertise and help in any way we can. If you are considering or have decided on making the Bryce Jordan Center a stop on your tour, we have assembled this guide as a reference tool. Please contact us for clarification or for any additional questions you may have. Thank you for considering Penn State and the Bryce Jordan Center for your events. We look forward to working with you and making your event a success! Best wishes, Al Karosas, General Manager
General Manager www.bjc.psu.edu
al karosas general manager
table of contents Welcome 2 Table of Contents 3 Arena Contacts 4 Maps & Routing 5 Directions 6 Booking Procedures 7 Ticket Office Information 8 Overall Capacities 9 Centre Stage 10 End Stage
360 (Reserved) 360 (General Admission) 270 (Reserved) 270 (General Admission) 240 (Reserved) 240 (General Admission) 180 (Reserved) 180 (General Admission) 180 Lower Bowl (Reserved) 180 Lower Bowl (General Admission)
11 11 12 12 13 13 14 14 15 15
Bryce Theatre (Side Stage)
60 (Reserved) 60 (General Admission) 60 Lower Bowl (Reserved) 60 Lower Bowl (General Admission)
16 16 17 17
Basketball 18 Arena Floor Dimensions 19 Building Map (Concourse Level) 20 Building Map (Mezzanine Level) 21 Building Map (Event Level) 22 Backstage 23 Parking & Building Access 24 House Equipment (staging, lights, etc.) 25 Rigging & Rigging Maps 26 Power 27 Equipment List 28-32 Building Safety 33 General Building Information 34-36 Building Policies 37 Marketing 38 Advertising & Promotions 39 Catering 40 About Our Market 41-42
contact us AL Karosas, general manager
OFFICE) 814-865-1824 CELL) 814-441-1824 E-MAIL) email@example.com
david snyder, assistant general manager finance visit us online:
OFFICE) 814-863-1597 CELL) 814-404-7908 E-MAIL) firstname.lastname@example.org
phil stout, assistant general manager OFFICE) 814-863-5501 CELL) 814-777-4438 E-MAIL) email@example.com
bernie punt, director of marketing contact us via e-mail: BJCBooking@psu.edu
OFFICE) 814-867-4591 E-MAIL) firstname.lastname@example.org
kevin kozak, director of ticketing
OFFICE) 814-863-5502 CELL) 814-441-1688 E-MAIL) email@example.com
Chad swires, production manager like us on facebook:
OFFICE) 814-863-1543 CELL) 814-441-1543 E-MAIL) firstname.lastname@example.org
greg conroy, event manager
OFFICE) 814-865-7215 CELL) 814-441-1715 E-MAIL) email@example.com
john holzerman, director of retail operations follow us on twitter: @jordancenter
OFFICE) 814-863-1572 CELL) 814-777-4439 E-MAIL) firstname.lastname@example.org
ed mcintosh, catering manager
OFFICE) 814-867-1231 CELL) 814-441-1703 E-MAIL) email@example.com
kate clarke, marketing stratgey specialist follow us on instagram:
OFFICE) 814-863-1570 CELL) 814-441-1772 E-MAIL) firstname.lastname@example.org
ideal tour stop on the circuit TD Garden, Boston 460 Miles Dunkin Donuts’ Center, Providence 442 Miles XL Center, Hartford 355 Miles Times Union Center, Albany 275 Miles Madison Square Garden, New York 245 Miles Prudential Center, Newark 225 Miles Quickens Loan Arena, Cleveland 247 Miles Wells Fargo Center, Philadelphia 193 Miles
close to major cities Did you know that Pennsylvania is called the Keystone State? A keystone is a central wedge in an arch that locks all other pieces of an arch in place. It is the part of an arch that all other parts depend on. Let the Bryce Jordan Center be the “Keystone” to your tour!
New York City
Verizon Wireless Center, Washington, DC 187 Miles www.bjc.psu.edu
The Bryce Jordan Center and Penn State University are located at the geographic center of Pennsylvania. Use these guides to find your way to your Center.
From New York City
George Washington Bridge to I-80 West. In PA, exit from I-80 (the Keystone Shortway) at Exit #161 (Bellefonte) and follow I-99/Route 220 South to State College exit #74. Take exit #74 towards Penn State University. You will take a slight right toward E. Park Avenue. Continue straight on Park Avenue. Take a left onto University Drive.
Take the Philadelphia Schuylkill Expressway to the Pennsylvania Turnpike, leave the Turnpike at Exit #247 (Harrisburg East), and follow I-283 to I-83 and proceed North on I-83 to the I-81 interchange. Then follow I-81 West to Route 322, 22 West Exit. Proceed West on Route 322 through Lewistown to State College Exit #74. Take exit #74 towards Penn State University. You will take a slight right toward E. Park Avenue. Continue straight on Park Avenue. Take a left onto University Drive.
Follow Route 22 East to Duncansville, I-99/Route 220 North to Route 322 East to Mt Nittany Expressway/State College Exit #73.Take the exit toward Penn State University. Merge onto E. Park Avenue Continue straight on Park Avenue. Take a left onto University Drive. .-OR- Follow Route 22 East beyond Duncansville to Water Street, Route 45 East to Pine Grove Mills and Route 26 North to State College.
From Washington D.C.
Take Route 270 to Frederick then Route 70 to Breezewood - PA turnpike (Exit #161) - and go one Exit West to Bedford (Exit #146); Take I-99 North to Rt. 220 to Route 322 East to State College Exit #74 Take exit #74 towards Penn State University. You will take a slight right toward E. Park Avenue. Continue straight on Park Avenue. Take a left onto University Drive.
Take I-95 or the Baltimore-Washington Parkway to Baltimore, West loop I-695 to I-83 North. Continue on I-83 North to the I-81 interchange. Then follow I-81 West to Route 322, 22 Exit. Proceed West on Route 322 through Lewistown to State College Exit #74. Take exit #74 towards Penn State University. You will take a slight right toward E. Park Avenue. Continue straight on Park Avenue. Take a left onto University Drive.
From the West
Take I-80 to Exit #161 (Bellefonte) and follow I-99/Route 220 South to State College Exit #74. Take exit #74 towards Penn State University. You will take a slight right toward E. Park Avenue. Continue straight on Park Avenue. Take a left onto University Drive
University Park Airport
The University Park Airport is located 5 miles from the doorstep of the Bryce Jordan Center. The airport has a commercial segment (Delta, United Express & American/ USAirways) and a private/general aviation terminal. Check them out at www.universityparkairport.com.
booking procedures scheduling a date
If you have questions regarding the availability of the arena, please contact the General Manager.
Looking to co-promote an event? We can help. The Bryce Jordan Center has the ability to promote its own events as well as team up with you to co-promote your event.
Rental structure is based on established rental rates and determined by the type of event, the space and the equipment used. Further information can be obtained by contacting the General Manager.
All arrangements are considered to be tentative until a license agreement has been fully executed and returned. A deposit may be required upon execution of license agreement to secure your date.
At the conclusion of an event, the licensee is responsible for settling all outstanding facility expenses. Any questions regarding the settlement procedure should be directed to the General Manager.
From the moment your event is under contract, our team is ready to help in any we can. Please refer to the Arena Contact page for our department contact information.
Did you know? Walking with Dinosaurs, the dazzling, 10 million pound arena spectacle of unprecedented size and quality, wowed spectators of all ages with seven showings at the Bryce Jordan Center.
Bryce Jordan Center Ticket Office 240 Bryce Jordan Center University Park, PA 16802
bryce jordan center ticket office Our in-house Archtics ticketing system provides complete flexibility regarding manifest design, ticket formatting, house scaling and reporting. Inventory management through Ticketmaster’s designed Archtics software allows for inventory to be available to both in-house agents and Ticketmaster classic users. Customers have the option of purchasing in person at the Bryce Jordan Center, select Penn State outlets, online at www.Ticketmaster.com, or through Ticketmaster’s phone centers or network of ticket outlets. Special marketing opportunities exist in conjunction with a student presale for Penn State students, including student ticket sales through the Ticketmaster Account Manager product.
Hours of operation
There are eight interior windows, including one that is ADA accessible.
*Additional evening and weekend hours scheduled as needed for sales and events.
There are eight exterior gate windows. All gate windows are ADA accessible for day-of-event sales.
Online sales and auctions are available through www.Ticketmaster.com.
ReportPro access is available through Ticketmaster, giving promoters 24 Hour access to event reporting.
Ticket outlets are located on the Altoona campus, the University Park campus and downtown State College.
Visa, MasterCard, Discover, and American Express are all accepted.
Penn State students, faculty, and staff can also pay with LionCash via their id+ card.
9am to 6pm, Monday through Friday
phone numbers General information: (814) 865-5555 Ticketmaster Phone Sales: (800)-745-3000
outlet locations • • • •
Altoona Campus: Housing & Food Services Building University Park: Eisenhower Auditorium and the HUB State College: Downtown Theatre Ticketmaster: outlets locations can be found at: www. ticketmaster.com/retail-outlets
group sales Group sales are available to approved groups at promoter’s request and processed by our Group Sales Manager, Sherren McKenzie, (814) 865-5340.
overall capacities typical event configurations Center Stage End Stage 360 (Reserved) End Stage 360 (GA Floor) End Stage 270 (Reserved) End Stage 270 (GA Floor) End Stage 240 (Reserved) End Stage 240 (GA Floor) End Stage 180 (Reserved) End Stage 180 (GA Floor) End Stage Lower Bowl (Reserved) End Stage Lower Bowl (GA Floor)
total capacity 15,451 14,903 15,389 13,151 13,637 12,691 13,177 10,474 10,960 5,864 6,350
Bryce Theatre configurations Side Stage 60 (Reserved) Side Stage 60 (GA Floor) Side Stage 60 Lower Bowl (Reserved) Side Stage 60 Lower Bowl (GA Floor)
4,121 4,821 2,200 2,900
360 degree Center Stage Total Capacity (Reserved Floor):
Concourse: 7,282 Event: 5,107 Lower Event: 2,312 Floor: 750
360 degree EnD STAGE Total Capacity (Reserved Floor): Concourse: 7,282 Event: 5,107 Lower Event: 1,604 Floor: 910
Total Capacity (GA Floor):
Concourse: 7,282 Event: 5,107 Floor: 3,000
270 degree EnD STAGE Total Capacity (Reserved Floor): Concourse: 6,238 Event: 4,339 Lower Event: 1,604 Floor: 910
Total Capacity (GA Floor):
Concourse: 6,238 Event: 4,399 Floor: 3000
240 degree EnD STAGE Total Capacity (Reserved Floor): Concourse: 5,994 Event: 4,183 Lower Event: 1,604 Floor: 910
Total Capacity (GA Floor):
Concourse: 5,994 Event: 4,183 Floor: 3,000
180 degree EnD STAGE Total Capacity (Reserved Floor): Concourse: 4,610 Event: 3,350 Lower Event: 1,604 Floor: 910
Total Capacity (GA Floor):
Concourse: 4,610 Event: 3,350 Floor: 3,000
180 degree EnD STAGE Lower bowl Total Capacity (Reserved Floor): Event: Lower Event: Floor:
3,350 1,604 910
Total Capacity (GA Floor): Event: Floor:
60 degree theatre Total Capacity (Reserved Floor): Concourse: 1,921 Event: 1,300 Lower Event: 660 Floor: 240
Total Capacity (GA Floor):
Concourse: 1,921 Event: 1,300 Floor: 1,600
60 degree Theatre lower bowl Total Capacity (Reserved Floor): Event: Lower Event: Floor:
1,300 660 240
Total Capacity (GA Floor): Event: Floor:
basketball center court Total Capacity:
Concourse: 7,282 Event: 5,107 Lower Event: 2,312
arena floor dimensions Stage is usually located near SECTION 131 (Lower Event Level) Total length of the floor is 245 feet A-B
concourse level guide 1. 2. 3. 4.
Private Suite ADA Box Merchandise Point of Sale Women’s Restroom
5. 6. 7. 8.
Men’s Restroom BJC Concession Stand Pretzel Revolution Stand Police Command Post
9. EMS Command Post 10. Ticket Office
mezzanine level guide 1. 2. 3. 4.
Meeting Room A Meeting Room B Founders Meeting Room (C) Meeting Room D
5. 6. 7. 8.
Mezzanine Kitchen Meeting Room E Meeting Room F Board Room
event level guide 1. 2. 3. 4. 5.
Guest Locker Room #1 Guest Locker Room #2 Guest Locker Room #3 Guest Locker Room #4 Star Dressing Room
6. 7. 8. 9. 10.
Event Level Kitchen Guest Locker Room #7 Guest Locker Room #8 Green Room/Catering Press Room/Production Office
11. 12. 13. 14. 15.
South Annex (Practice Gym) Star Dressing Area (One Person) Promoter Office Dark Room West Truckway
16. 17. 18. 19. 20.
Docks Docks East Truckway (rollup door) Weight Room Training Room
backstage rooms The Bryce Jordan Center provides an array of rooms that can be used as locker rooms, tour or production management rooms and/or meet and greet rooms.
Team Locker Rooms (4) • • • •
224 square foot plus private shower and restroom facilities Can be grouped in pairs of two (interconnecting door with lock) Telephone, cable and fax jacks are available Wireless internet access
Team Video/Locker Rooms (2) • • • • •
224 square foot plus private shower and restroom facilities Can be grouped in pairs of two (interconnecting door with lock) Telephone, cable and fax jacks are available Wireless internet access Access to large dry erase board and pull down video screen
Artist STAR Dressing Room (1) • • • • •
614 square feet plus private shower and restroom facilities Telephone, cable and fax jacks are available Wireless internet access Decorated with classic furniture Equipped with HDTV
Private Dressing Rooms (4) • • • • •
80 square feet plus private shower and restroom facilities Telephone, cable and fax jacks are available Wireless internet access Large, lighted make-up mirror Furnished with love seat, chair, end table and television
Green Room/Catering Room (1) • • • • •
792 square feet Equipped with three (3) wall-mounted LCD televisions Can be set with rounds or rectangle banquet tables Telephone, cable and fax jacks are available Wireless internet access
Press Room/Production Office (1) • • •
792 square feet Telephone, cable and fax jacks are available Wireless internet access
Promoter/Show Office (1) • • •
100 square feet Telephone, cable and fax jacks are available Wireless internet access
parking & building access TOUR PARKING
The Bryce Jordan Center was designed to help make show days more efficient for touring acts. The parking lot directly behind the arena (OLS – Orange L South) is approximately 40,000 square feet and can easily accomodate large tours. The lot is fenced-in and includes seven (7) locations for shore power for your busses, etc. There are several overflow lots if needed that are conveniently close to the venue. The arena has a total of three (3) accessible loading docks and two (2) truckways that can be used for loan-in/ out. The majority of touring events use our truckways to pull their trucks directly into the arena minimizing the push to the arena floor. There is approximately a 300 foot push from the loading docks and around a 75 foot push from the truckway to the arena floor.
The Bryce Jordan Center has ample and convenient parking located near and around the building. Several Penn State campus parking lots are used on show days for easy access and departure. Patrons also enjoy the convenience of multiple ticket outlets and on-line purchasing. The primary lot for accessible parking spaces is located immediately east of the Bryce Jordan Center. Access to this lot is available off of Porter Road. Overflow accessible parking spaces are available in the northwest corner of Parking Lot 44, located adjacent to the east side of the Jordan Center. Access to Lot 44 is gained off of Porter Road. Overflow accessible parking is also available immediately north of the Bryce Jordan Center in Stadium West. Access to this lot is available off of University Drive. The drop-off and pick-up only area is located in the front turnaround off of Curtain Road. No parking is available at this location during Bryce Jordan Center events. For the convenience and safety of all Jordan Center guests, pick-up will be delayed until pedestrian traffic is clears on Curtin Road at the end of all events.
Parking is available to accommodate guests for any event that is hosted by the Bryce Jordan Center.
44 & 44S Orange “A” Orange “E” Orange “L” East Orange “L” West Porter North Porter South ADA Lots
1,947 1,137 342 113 47 372 105 58 (4,148)
Other TOTAL EVENT PARKING: 6,148
Given an average of three (3) people per vehicle, total event parking available can accommodate 18,000 people, which is more than the capacity for Bryce Jordan Center events.
house equipment Whether it is our StageRight staging & barricade, our in-house forklifts or our own rigging & lighting packages, the Bryce Jordan Center is equipped to help make your event a successful one. Below is a list of some of the equipment we have in-house. • • • • • • •
StageRight black Techstage (4’ x 8’ sections StageRight CC500 Blowthru barricade (black) Two (2) 5000lbs forklifts (one electric, one propane) 10 Lycian 1290XLTs with 2K Zenon Lamps EOS Lighting Console Two (2) Sanyo PLC-XF46N projectors Front and Rear Projection video screens
See pages 28-32 for a full list of inventory and/or contact us for more information.
Rigging A. B. C. D. E.
32’ 32’ 32’ 32’ 32’
F. G. H. I. J.
22’ 6” 22’ 6” 45’ 135’ 67’ 6”
K. L. M. N. O.
45’ 22’ 6” 33’ 9” 7’ 6” 16’
P. Q. R. S.
99’ 6” 22’ 6” 21’ 45’
power The following is a summary of amp services available in the Bryce Jordan Center. • • •
StageLeft: (1) 200A, (1) 400A and (1) 1,000A StageRight: (1) 400A FOH: (1) 800A •
This amp service currently has a cable run to StageLeft to provide 400A isolated from the power sources.
East Dock: (1) 200A Shore Power: (2) 200A located next to the building, (3) 100A located in the parking lot
See pages 28-32 for a full list of inventory and/or contact us for more information.
stage Crew equipment inventory staging & barricade
stage Crew equipment inventory lighting
stage Crew equipment inventory audio (page 1)
stage Crew equipment inventory audio (page 2)
stage Crew equipment inventory video
Building safety The Bryce Jordan Center takes pride in ensuring the safety of all of its guests (both front and back of house). From fire lanes to pyrotechnic regulations, the following are some of the policies the building enforces to maintain a safe environment. Please contact the Bryce Jordan Center for details on each policy to ensure the success of your show.
CABLES AND CORDS
Any cable or cord that is in an area on the floor that is accessible to a guest, employee or member of a visiting tour must be covered by a yellowjacket, cable ramp or some kind of tape in order to minimize a tripping hazard.
The use of arena equipment, such as the forklift can only be operated by individuals certified to use that piece of equipment. All equipment should be operated and stored in a safe fashion.
Whether for an aisle in front of the house or in a backstage hallway, a six foot fire lane will be strictly enforced.
Fire Extinguishers & Water Fountains
Building fire extinguishers (mostly located on the walls) and arena water fountains must be kept clear. They can not be covered or blocked in any way.
The Bryce Jordan Center complies with OSHA regulations.
All shows must contact the Events Coordinator or Production Manager and provide all technical information prior to any rigging or pyrotechnics. All pyrotechnicians must be licensed and are subject to testing by the Fire Marshal for final approval. Failure to provide the necessary equipment will result in the inability to use the pyro during the show. All pyrotechnicians must contact Environmental Health & Safety at (814) 865-6391 prior to installation.
Only experienced riggers are permitted on the rigging steel. All riggers are required to use safety cables while rigging. A complete Bryce Jordan Center Safety Manual is available at your request.
general info Creating a convenient stop for those touring arenas throughout the Northeast, the Bryce Jordan Center has answered many promoters’ prayers. The closest building of this size is 140 miles away, making the Bryce Jordan Center the largest arena between Pittsburgh and Philadelphia. Just a three-to-five hour drive from 11 surrounding major arenas and numerous mid-size arenas, the Bryce Jordan Center holds tremendous routing potential. The Bryce Jordan Center is a “promoter friendly” facility. Reasonable rates for service, equipment, labor, and media have been negotiated in the hopes of increasing profits for the promoter. Food and beverage services are handled in-house. There are ten concession stands in the building. Each stand has three or four points of sale, making waiting time minimal. Two catering kitchens are available for food services in the luxury boxes, backstage, and for special events. Not only is the Bryce Jordan Center a beautiful building, it has a reputation for impeccable service. Its staff is dedicated to making every visit here a pleasurable and memorable one. Amenities, location and size all combine to make the Bryce Jordan Center a strong facility. The Bryce Jordan Center opened its doors in 1996 with unparalleled expectations for success and incomparable levels of customer service and promoter respect. Our reputation speaks for itself.
Bryce Jordan Center Specifications • • • • • • • • • • •
Total of 360,000 square feet Seating capacity of up to 15,451 for concerts Seating capacity of more than 14,000 for basketball Intimate theatre setup Comfortable 19” to 22” seat width 34 concourse boxes (18 dedicated to handling ADA needs) Grid height of 92 feet 17, 325 square foot auxiliary gym 140 offices and 6 conference rooms Two full-service kitchens 22 televisions located throughout the concourse
general info (cont) ADA
The Bryce Jordan Center is designed to meet and exceed all Americans with Disabilities Act (ADA) standards. There are a number of facilities and services located throughout the arena. All of the main gates, Gates A-D, are accessible entrances that are equipped with automatic door openers for convenience. All restrooms located throughout the building are accessible. Restrooms are available on all three levels of the building. Accessible elevators are located between Gates A and D and Gates B and C. All concession stands are wheelchair accessible, with lowered counters on either the far left or the far right of each stand. Assisted listening devices area available at Guest Relations booths, located at Gates A and C on the Concourse. Two types of devices are available (both are compatible with most hearing aids): • Headset • Loop The Bryce Jordan Center takes great care to ensure that all guests have a safe, enjoyable experience in our facility. Our staff is readily available at all events to offer assistance, and policies have been developed for the benefit of all.
Restrooms are located throughout the Concourse and are all ADA accessible.
Eighteen concourse boxes are dedicated to handling the needs of persons with disabilities and all arena seating configurations exceed ADA standards.
The Bryce Jordan Center Door Guard Corps are uniformed in blue. At the show’s request, any equipment, dressing rooms, or parking lot (Orange L South Parking Lot) can be monitored for safety. Overnight security is available upon request. All security is in-house. The police command post is located near Portal 22.
Signage is posted throughout the Bryce Jordan Center to inform patrons of convenient access and exit points from each location.
Please check with Guest Relations for additional information. www.bjc.psu.edu
general info (cont) Service
A Guest Relations Associate will assist and accompany the guest with a disability and answer any questions during the visit to the Bryce Jordan Center. Curbside and personalized service for guest with disabilities can be arranged.
Doors generally open one (1) hour prior to show time.
Should medical attention be required, contact the nearest event staff personnel or report to the First Aid room located on the Concourse level between Gates C and D at Portal 23. Medical Services is always on duty and available during sporting events and show dates by qualified EMTs.
We are also committed to giving the fans a great experience. Our tuxedo-clad ushers and ticket takers set the stage for an exciting event. At every event, we show our patrons that we live by our motto, “Your Fun is Our Business!” You’ve got the act, we’ve got the audience – a campaign slogan that helped launch an award-winning season at the Bryce Jordan Center still rings true today. In fact, in a region that is experiencing significant growth, the Bryce Jordan Center target market is larger than ever before. Performers from all genres have brought their shows to sell-out crowds in Central Pennsylvania. Our well-informed and gracious event staff will serve the needs of our spectators. If a situation happens to develop, contact the nearest event staff personnel for assistance and immediate rectification.
The Guest Relations Offices are located on the Concourse level at Gates A and C. Our professional and friendly staff is there to help answer any questions and assist in meeting any requests you might have.
Lost and Found
The guest relations staff maintains the Lost and Found service. Items lost may be claimed at the guest relations office, located on the Concourse level at Gates A and C the night of the show. The day after an event you may pick up any lost items at the Bryce Jordan Center administrative office.
A merchandise manager and staff will assist in the coordination of inventory and sales of show products. Merchandise booths are located directly inside each main gate. There are five (5) permanent merchandise booths and two (2) temporary stands all with credit card capabilities. Additionally, there are two (2) outside stands available.
When you work with the Bryce Jordan Center, you can expect attentive, qualified service from a professional staff. “Our” people are “your” people at the Bryce Jordan Center. Our trained, business-minded staff are here to handle every need of our performers and patrons. Ingenuity and knowhow mean that details will be take care of with the utmost dedication and creativity. From the backstage offices to the arena floor, we will help you have a spectacular show.
If you have questions about Bryce Jordan Center policies, please contact the Bryce Jordan Center Ticket Office at 814-865-5555.
LIMITED BAG POLICY
Fans attending events in the Bryce Jordan Center will be permitted small purses, fanny packs, diaper and medical bags (all subject to inspection). Large bags, backpacks, totes and coolers are strictly prohibited. The Bryce Jordan Center’s Limited Bag Policy is subject to change. Please check the event details for any additional restrictions.
Flash photography, professional cameras or recording equipment (including cameras with detachable lenses, any form of camera stand or audio/video recording devices) laser pointers or other electronics are strictly prohibited. Small, non-professional cameras (eg: camera phones) are permitted. The Bryce Jordan Center’s Camera Policy is subject to change. Please check the event details for any additional restrictions.
CELLULAR PHONE POLICY
Use of cellular phones is permitted in the Bryce Jordan Center. Wifi through AT&T is available throughout the building. The Bryce Jordan Center’s Cellular Phone Policy is subject to change. Please check the event details for any additional restrictions.
For the safety of all our guests, the throwing of any objects is prohibited in the Bryce Jordan Center. Anyone throwing objects will be escorted out of the arena. All laser pointers are prohibited and will be confiscated upon entry of the building or during a show.
Smoking is prohibited in the Bryce Jordan Center in accordance with Pennsylvania law.
Video/Audio Recording Policy
Video/audio recorders are prohibited in the Bryce Jordan Center unless specified by the show promoter. Policies can be amended/added (within legal constrictions) to accomodate specific show-day needs.
marketing Located in the heart of Central Pennsylvania, the Bryce Jordan Center has a target market of more than 1.1 million people including 82,000 Penn State students and alumni who live within 90 minutes of State College. Centre County already offers an agenda of activities rivaling those of larger metropolitan cities. Every home football game draws nearly 110,000 fans and each summer the Central Pennsylvania Arts Festival attracts over 250,000 enthusiasts. People already enjoy a variety of superb restaurants, interesting museums, and performing arts shows, and with the Jordan Center, the opportunities are endless. An easy commute from major cities such as Philadelphia, Pittsburgh, and Baltimore makes State College an ideal location. State College and the surrounding areas offer numerous media outlets to use to your advantage. The Bryce Jordan Center marketing team is prepared to create their special blend of magic that has helped to provide incredible turnouts time and time again. This group of creative, PR-minded individuals combines experience and sound judgment with fresh ideas to conjure an ideal marketing mix. When you book an act here, they become a part of your team, working toward the same goals of success.
Advertising & Promotions The Bryce Jordan Center’s marketing team provides a wide variety of media and advertising services for all events booked at the facility. Our staff has extensive experience in media planning and buying, creative services, sponsorship sales, promotions, publicity and public relations. This experience has allowed us to form unique partnering relationships with local companies and organizations. We are here to assist you with every aspect of your event marketing.
Each event booked at the Bryce Jordan Center receives significant exposure through existing facility programs. The following resources are available for your event: •
• • • • • • • • • • •
30 second spot (provided by show promoter) to run on interior 4-sided video boards at Jordan Center events when video boards are in use. Video also appears on all concourse televisions. Event message posted on LED ribbon boards during events Event listing on arena telephone message system Event listed on Bryce Jordan Center’s web site Press release announcing event to all local print and electronic media Event included in printed event calendar distributed throughout the arena Event listed on exterior 4-sided marquee 30 second spot (provided by show promoter) to run on video boards at Beaver Stadium football games when available 30 second spot (provided by show promoter) to run on video boards at State College Spikes when available Event information emailed to Bryce Jordan Center Insiders (25,000+ subscribers) and on Penn State Newswire (around 650,000 subscribers) Event listed/promoted on social media networks Facebook, Twitter, Instagram, Snapchat & LinkedIn Event advertisement created exclusively for Social Media
• • •
Flyers created and delivered to all Undergraduate dorm mailboxes reaching more than 8,000 on-campus students for student priced shows Bryce Jordan Center Street Team visiting local and outlying areas with posters and flyers Event artwork can be made into decals displayed on the Bryce Jordan Center van
In addition to media placement, advertising, promotions and public relations, the Bryce Jordan Center marketing department can also assist in coordinating: • • • • • • • • •
Photography Coordination of promotional tickets and passes Trade for advertising Media and market research Social media research Promotional event planning Coordination of press conferences and interviews Local sponsorship opportunities Charitable donations to local organizations and agencies
All fees, unless requested, are due at event settlement. Advertising documentation will be presented at settlement. A complete listing of media policies is available upon request.
catering Bryce Jordan Center Catering is the in-house provider of private event food and beverage services at the Bryce Jordan Center. We can help you plan every detail of your event from menu selections to event layout and rental procurement.
The “Burn Center”
We are pleased to have a professional and dedicated kitchen staff that is headed by Chef Jeff Dover. Chef Dover’s decades of food service experience can aid you in creating a custom menu with special dietary needs as well as an out-of-the-box menu with fresh and innovative elements incorporated into it. We also have a standardized catering menu which is a great starting place for idea creation and budget planning. Even Chef Dover’s soup and sandwich luncheons are a step above the rest in freshness and flavors.
Logistical Planning Services
As the Bryce Jordan Center is a unique venue in its ability to house large events, the sales and event management staff is highly experienced with planning the details of managing very large guest counts. From layout considerations to appropriate menu and beverage components, you can trust our staff to make the event not only memorable but also unforgettable!
Bryce Jordan Center Catering is tasked, on a regular basis, with providing services for backstage hospitality (including dressing rooms, green rooms and artist rider fulfillment). BJCC is also kept busy with meeting catering (breaks, luncheons and dinners), large scale banquets and fundraisers as well as boxed lunch options for events onthe-go. We pride ourselves on our flexibility with budgets, menus as well as service styles. How can Bryce Jordan Center Catering assist you with your next event?
about our market Located in the heart of Central Pennsylvania on the campus of The Pennsylvania State University, the Bryce Jordan Center has a target market of more than 1.1 million people including 80,000 Penn State students and alumni who live within 90 minutes of the town of State College. Centre County already offers an agenda of activities rivaling those of larger metropolitan cities. Every home football game draws nearly 110,000 fans and each summer the Central Pennsylvania Arts Festival attracts more than 250,000 enthusiasts. People already enjoy a variety of superb restaurants, interesting museums, and performing arts shows, and now with the Jordan Center, the opportunities are endless. An easy commute from major cities such as Philadelphia, Pittsburgh, and Baltimore makes State College an ideal location.
State College Spikes
Since 1927, there has been a July 4th celebration in Centre County…in 2004 people witnessed what the Travel Channel called “one of the best fireworks displays in the world.” A celebration like this only happens with a huge commitment from the hundreds of volunteers who work to make the show a huge success each year. The Central PA 4th Fest is a non-profit 501(c) (3) corporation with an all-volunteer board and staff.
Centre County Grange Fair
A family tradition more than 130 years in the making, the Grange Fair is the largest and touted as one of the last encampment fairs in the country. It has grown to almost 1,000 tents--sites passed down to family members as prized possessions, generation after generation; 7,000 exhibitors and more than 1,300 RV’s…the fairgrounds in Centre Hall become a town within itself for the week-long August event. Campers haul in sofas, rugs, lawn decorations…you name it. Competitions are sparked to see whose tent is a true home away from home. This is a must see to believe!
The State College Spikes are a Class-A Affiliate of the Pittsburgh Pirates located next door to the Bryce Jordan Center. Season tickets, group outings and other ticket packages are currently available by calling (877) 99-SPIKES, or by visiting www.statecollegespikes.com. New official team merchandise and souvenirs are also available. Fans visiting State College can shop at Off the Rack Outfitters at Medlar Field at Lubrano Park.
First Night State College Central PA Festival of the Arts
Founded in 1967, the “Arts Festival,” as it is known locally, is nestled in Downtown State College and on the Penn State University Park campus featuring the work of approximately 1,000 visual and performing artists including a nationally-ranked Sidewalk Sale & Exhibition featuring more than 350 booths. Arts Fest is held annually starting Wednesday of the first full week after the fourth of July.
Penn State Ag Progress Days
Penn State’s annual August event held in Rock Springs, is an event for agriculturalists to showoff what’s new in the world of Agriculture. There are field demonstrations, farm safety demonstrations, farm tours, pesticide education programs, equine exhibits and educational programs, environmental exhibits and programs, equipment dealers and more.
Founded in 1994, First Night is a communityoriented, alcohol-free New Year’s Eve celebration of the visual and performing arts. It is best known for the Commonwealth of Pennsylvania’s largest ice sculptural display. Find out what else you can do while you’re in town at www.visitpennstate.org.
about our market Average Temperature (Month by Month) January February March April May June
High 34 High 37 High 47 High 61 High 71 High 80
Low 22 Low 25 Low 28 Low 38 Low 48 Low 57
July August September October November December
High 84 High 82 High 74 High 63 High 50 High 38
Low 61 Low 60 Low 53 Low 42 Low 32 Low 23
PENN STATE UNIVERSITY
Twenty-four campuses; 17,000 faculty and staff; 100,000 students; a teaching hospital that provides care to more than a million patients a year; over one-half million active alumni; an online World Campus that empowers anyone to pursue an education—anytime, anywhere; and the largest student-run philanthropic organization on the planet. That’s what makes Penn State ... Penn State. Inspiration meets perspiration ... here. Head meets heart ... here. On our campuses, across our country, around the world.
The word “Nittany” seems to have been derived from a Native American term meaning “single mountain.” Since a number of Algonquian-speaking tribes inhabited central Pennsylvania, the term can’t be traced to one single group. These inhabitants applied this description to the mountain that separates Penns Valley and Nittany Valley, overlooking what is today the community of State College and Penn State’s University Park campus. The first white settlers in the 1700s apparently adopted this term, or a corruption of it, when they named that mountain, i.e., Mount Nittany or Nittany Mountain. Thus by the time Penn State admitted its first students in 1859, the word “Nittany” was already in use.
The Nittany Lion Shrine
The Class of 1940 presented a gift of a Nittany Lion sculpted from a large block of Indiana limestone to Penn State in 1942. The work of noted sculptor Heinz Warneke, the crouching, powerful figure is now the popular Nittany Lion Shrine, located near the Recreation Building on the University Park campus. It is said to be the most photographed site on campus.
thank You venue information
127 Bryce Jordan Center Pennsylvania State University University Park, PA 16802 Phone: (814) 863-5500 Fax: (814) 863-5705 www.bjc.psu.edu
Ticketing Compay Ticketmaster
Please contact us for updated information.
time zone EST
Doors open one hour prior to showtime.
High speed wireless internet available. www.bjc.psu.edu
Published on Sep 1, 2016
The Bryce Jordan Center, located on the campus of the Pennsylvania State University, is centrally located within the state of Pennsylvania a...