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A Consumer’s View of Multi-Currency Processing As consumers, our availability to online e-commerce has greatly expanded our horizon of availability of products and services from just about anywhere in the world. If our only purpose in traveling to Tahiti was to purchase a supply of monoi oil (a popular skin moisturizer and hair conditioner extracted from dried coconut meat and infused with Tiare flower, vanilla or sandalwood extracts), we should certainly take advantage of enjoying the culture for a few days, but the purchase can now be made online from the comfort of our computer desk in Marrakesh (or anywhere else). Even when it was necessary to travel to Tahiti to purchase monoi oil, or anything else, we were likely still required to convert our Moroccan Dirhams (MAD) to French Polynesia Francs (CFP). We had no advantage of such concepts as multi-currency processing without going to a bank or a currency exchange office to make the transaction. Today, these standards no longer apply. Consumers around the world have been liberated both from the necessity of travel to make purchases as well as the added necessity of currency exchanges. Travel is still a desirable activity and multi-currency processing is not going to change that. While travel is still a viable industry, the purchase of goods and services in foreign countries is greatly enhanced by the facility of multi-currency processing, making the travel experience all the more satisfying. As for e-commerce, there are obvious advantages to the advent of multi-currency processing. What is it, how does it work and what are its features and benefits to the virtual world-hopping consumer from a desk, laptop or smartphone? Multi-currency processing is a system available to brick-and-mortar and e-commerce merchants to accept payment for products and services in most currencies (typically of 170 or more countries) and have those payments automatically processed into the merchant's own currency for his/her local financial handling. Providers of multi currency processing services either have direct links to merchants whereby check or credit card purchasing funds are processed, including any necessary fees, taxes and tariffs, and converted to the merchant's local currency, or application software and virtual terminals are provided to the merchants to negotiate the processing transaction on site. Consumers are benefited because they can shop almost in any country and purchase products and services without the hassle and delay of manual currency exchange. Their available market of products and services is expanded worldwide regardless of their physical location.

Consumers have the availability of protection against fraudulent transactions because most multi-currency exchange services provide online fraud protection. If consumers are dissatisfied with the product or service purchased, returns, exchanges and refunds are as easily processed as the original purchase. In most cases, the refund, if that option is engaged, would transact according to the currency exchange rate on the date of original purchase. Services provided by most multi-currency processing companies include fluency in many languages in case a direct personal contact is required to resolve any issues encountered in a purchase transaction.

About the Author Consumers have been liberated from the hassles of shopping in countries around the world by multi currency processing whether they are physically traveling or shopping from anywhere in the world.

A consumer’s view of multi currency processing  

As consumers, our availability to online e-commerce has greatly expanded our horizon of availability of products and services from just abou...