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Cisco CODE: 500-051 Exam Name: Unified Communications Contact Center Express Implementation 15% Discount Coupon Code: 52192S1005

Click the link below to get full version http://www.testsexpert.com/500-051.html

Type Demo

Microsoft

1

IBM

HP Cisco Oracle Instant download after purchase

http://www.testsexpert.com/500-051.html

Symantec


Question: 1 Agent Email is a Cisco Unified CCX feature available in which of these packages? A. Premium, Enhanced, and Standard B. Premium only C. Premium and Standard D. Premium and Enhanced

Answer: B Question: 2 A preview outbound dialer uses which source and destination resources? A. a CTI port to the customer B. the ACD line of the agent to the customer C. the personal line of the agent to the customer D. a CTI port to the agent, then redirected to the customer

Answer: B Question: 3 You are designing a Cisco Unified Contact Center Express system with four requirements: 250 configured agents 150 agents maximum logged in at any given time 30 agents able to make outbound calls 20 agents able to answer emails How many premium seats should be purchased? A. 150 seats B. 180 seats C. 200 seats D. 250 seats

Answer: A Microsoft

2

IBM

HP Cisco Oracle Instant download after purchase

http://www.testsexpert.com/500-051.html

Symantec


Question: 4 An organization wants to collect an account number from a customer via IVR prompting. Then, using a keystroke macro, the customer wants to insert the account number into the account number field in the agent’s CRM desktop application. The keystroke macro will also initiate the CRM desktop application, executing a database lookup from the CRM Database server to retrieve the customer record. Assuming the organization wants the lowest cost solution, what product does this organization need for this capability?

A. Cisco Unified CCX Standard B. Cisco Unified CCX Enhanced C. Cisco Unified CCX Premium D. Cisco Unified CCX Enterprise E. Cisco Unified IP IVR

Answer: B Question: 5 What is the maximum round-trip time between Cisco Unified CCX servers in a WAN deployment? A. 2 ms B. 10 ms C. 50 ms D. 80 ms

Answer: D

Microsoft

3

IBM

HP Cisco Oracle Instant download after purchase

http://www.testsexpert.com/500-051.html

Symantec


Cisco CODE: 500-051 Exam Name: Unified Communications Contact Center Express Implementation 15% Discount Coupon Code: 52192S1005

Click the link below to get full version http://www.testsexpert.com/500-051.html

Microsoft

Cisco

MB6-871 MB6-872 MB6-884 MB6-886 MB7-702 70-410 70-413 70-417

640-692 642-584 642-742 642-993

642-427 642-637 642-983 642-999

642-980

644-068

70-461 70-463 70-465 70-481 70-483 70-485 70-497 70-685 70-687 74-322 77-881 98-361

644-066 646-206 650-153 650-196 650-297 650-474 700-101 646-048 640-722 500-005 646-365 500-005

70-462 70-464 70-466 70-482 70-484 70-486 70-498 70-686 70-688 74-324 77-885 98-365

Microsoft

4

500-005 646-580 650-179 650-292 650-473 500-254 640-803 642-998 500-254 200-101

648-266 100-101

IBM

IBM 00M-617 LOT-440 LOT-442 000-N12

000-176 000-283 000-670 000-N19

00M-513 00M-620 00M-667 LOT-929 00M-639 00M-645 000-N28 00M-512 00M-668 00M-646 00M-648 000-N23

00M-617 000-N40 00M-222 00M-245 00M-643 00M-249 000-N31 00M-513 00M-638 00M-647 00M-662 000-N25

HP HP5-Z01D HP2-N43 HP2-N28

HP5 K02D

HP5-K01D HP5-H01D

HP0-D12 HP0-M57 HP0-Y43 HP2-B87 HP2-E43 HP2-E46 HP2-E50 HP2-E53 HP2-H24 HP2-K24 HP2-K31 HP2-N33

HP0-D15 HP0-S35 HP2-B82 HP2-B91 HP2-E45 HP2-E47 HP2-E51 HP2-H23 HP2-K23 HP2-K28 HP2-N31 HP2-Q06

HP Cisco Oracle Instant download after purchase

http://www.testsexpert.com/500-051.html

Others CMA CPIM E20-553 CFA-Level-III 1Z0-460 IIA-CGAP M70-301 CHFP

1Z0-466 CMQ-OE 1Z0-593 IIA-CFSA CSSGB CTAL 1Z0-465 CPFO PSP CFE CQIA RHIA 00M-617 CTFA MSC-431 CFA-Level-I CPEA AFE CRCM 1Z0-559 CTAL-TA 002ARXTROUBLESHOOT

Symantec

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