Page 1

Your Ideas Power TEP and UES in the Innovation Center

A Message from Dave Hutchens In today’s tough economic environment, businesses must strive to do more with less. This is especially apparent in the utility business where we are seeing flat sales levels and increasing costs at the same time.

Your Inspiration In order to respond to this tough business challenge, we need new ideas - it’s never been more important for us to tap into the vast knowledge and potential of our people. Fortunately, our company is filled with smart, innovative people. It’s your ideas and insights that will move us forward as a company.

Your Participation We now have a new tool to capture your ideas faster and evaluate them more efficiently. Today on InsideUNS online we are launching the Innovation Center, which includes an interactive online tool for submitting ideas. We are looking for process improvements and products and services we can offer our customers. No idea is too big or small. The ideas that get the most votes will be evaluated carefully.

Your Company I told you last summer that our Strategic Plan set the framework for moving us forward, but that where we go from here is up to you. You asked that we listen to your ideas – and here’s your chance to be heard. Our company’s best ideas will come from you ...that’s why "Innovation starts with U."