CULTURAL FUSION IN BUSINESS Celebrating multicultural diversity
International Rally of Queensland Caloundra South takes centre stage
SCAN to find out more!
BUSINESS, COMMUNITY, EVENTS, LOCAL SUCCESS STORIES, TOURISM AND MORE
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INSIDE THIS ISSUE
4 President’s Pen – baby boomers 5 Out & about 6 Cover story Cultural fusion in business 8 Queensland Air Museum Open Cockpit Weekend 10 Caloundra South takes centre stage 12 Maybe it’s time for a history lesson preparedness safeguards – 14 Fire life property and business
15 Meet Jamie Hazelden 4WD expert and rising star 17 Caloundra Foreshore Fun Run 20 Custom-Made Costume Designer REGULARS
16 18 21 22 22
Tourism update New members
Proudly supporting the Chamber
The Caloundra Street Fair feature Members directory 2014 Networking events 49 Bulcock St, Caloundra 07 5491 2000 EMAIL firstname.lastname@example.org
CALOUNDRA CHAMBER OF COMMERCE AND INDUSTRY INC. A Office 11, 51-55 Bulcock St (PO Box 177) Caloundra 4551 P 07 5492 5977 F 07 5499 7633 E email@example.com ADVERTISING AND CONTENT SUBMISSIONS To enquire about advertising space, or to submit an article for consideration please contact the editor of Caloundra Buzz magazine Jo Anne Haywood firstname.lastname@example.org GRAPHIC DESIGN AND PRODUCTION BY: Alliance Media Group (07) 5444 0152. FRONT COVER: Vicki Taylor from Red Hot Chilli Pepper www.caloundrachamber.com.au
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A BOOMING POPULATION SECTOR The local business community needs to focus on the best ways to attract and accommodate baby boomers. he Sunshine Coast is one of the destinations of choice for the baby boomer generation to work, live and play. It is a demographic we must tap into and understand because, in general, baby boomers (those born between1946-65) are healthy, wealthy and wise.
Recent data points to the Sunshine Coast as one of the Top 10 places in Australia for baby boomers to retire. They love the laid-back, low-stress lifestyle we offer. They are the largest and richest demographic in the nation. They have time on their hands and money in their pockets. They travel more often and more widely. They socialise, they go to the gym, they enjoy eating out. The local business community must pay
attention and look at the positives, not the negatives, associated with baby boomers. Therefore, our retailers, hospitality, health and lifestyle services should focus on providing exactly what they want. In a restaurant, that might mean changing the background music from top 40 to jazz, changing portion sizes not prices, or offering group packages. If we offer goods and services that fit in perfectly with what baby boomers want, then business can cash in for many years to come. We have seen that with the grey nomads. We have five caravan manufacturers and 12 retailers in the region, who are taking advantage of the middle-aged travellers. There is another aspect to consider: recent research points to the “encore career” – the
By Mike Shadforth – Chairman of the CCIQ Sunshine Coast Chambers Alliance and President of the Caloundra Chamber of Commerce.
new career path adopted by workers aged 55 to 65, providing them with a greater degree of autonomy and flexibility. So, in a word, baby boomers mean a boom for the region. Let’s not miss out on a chance to embrace this demographic and be part of their lifestyle. We want baby boomers to be “town proud” because as they socialise and travel, they meet people and bring them to the Sunshine Coast. Word of mouth goes hand-in-hand with this generation.
Call us now and see how your business can lock into our niche market
Tune into 106.5FM today! 4
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OUT & ABOUT
NETWORKING EVENT Business After Hours Daisy’s Place 13 May 2014 75 different business and over 110 guests enjoyed the Caloundra Chamber of Commerce Business after Hours event featuring guest speakers Daisy’s Place owner Sue Joseph and Jamie Hazelden, TV personality and owner of Jamie’s Touring Solutions. Photos courtesy of Brian Rogers Photographics
Paul Higgs (Fuji Xerox Business Centre Sunshine Coast), Leanne Layfield (Caloundra Chamber of Commerce), Jamie Hazelden (Jamie’s Touring Solutions)
Mandy Napier (Mindset for Success), Paul Higgs (Fuji Xerox Business Centre Sunshine Coast)
Ian Clark & Tim Marchesio (Telstra Shop Caloundra)
Sue Joseph (Daisy’s Place/Bassett Barks) , Hon. Jarrod Bleijie MP (Member for Kawana|AttorneyGeneral & Minister for Justice)
Heather Bradeley (Employment Services Queensland), Cheryl McGrath (STEPS Group Australia), Creina Holland (STEPS Disabilty Qld)
Rita Walker (HMT Consulting), Jo Anne Haywood (Caloundra Chamber of Commerce), Carmen Wyld (Carmen Wyld Personal Development Coaching)
Anne Donnarumma (Demi International Beauty Academy), Mark Oliphant (Skin Kandy)
Kristy Ogden (The Events Centre), Dean Sherwell (Gold Recruitment and Training), Peter Casey (Sunshine Coast DJ Hire & Photo booth)
Gary Mears (The Events Centre), Rod Wakefield (Purpose Driven Consulting)
Amy Ratcliffe (Caloundra Chamber of Commerce), Vicki Taylor (Red Hot Chilli Pepper)
Kerri Mace (Hair 4 Brides Sunshine Coast South), Shona Andersen (Shona Andersen Celebrant)
Matt Rayner, Hutchison & Beau Laing (Snap Fitness Caloundra)
Rachel Aarts, Steph Peters, Tanya Chandler (Booom Property Management)
Rob & Laraine Corbett (Caloundra Power Boat Club)
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3 Waterview St Warana (Behind Subway) T: 5493 6133
PAWN BROKER www.caloundrachamber.com.au
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COVER STORY CULTURAL FUSION IN BUSINESS
CULTURAL FUSION IN BUSINESS We celebrate cultural diversity in Caloundra as it weaves a unique flavour into the fabric of our community. ver the past few decades, the Sunshine Coast has undergone an extraordinary change in multicultural diversity. Migrants from 30 different countries have improved the mosaic of the local economy, weaving their unique flavour into our business community, enriching it on so many different levels.
In 2011, when the Census was conducted on the Coast, it revealed the majority of residents’ ancestry (apart from Australians), consisted of 67.5% United Kingdom, 6.4% Germany, 2.8% New Zealand, and 2% Italy. There were another 28 countries listed.
“Migrants have brought a wealth of culture, new ideas and experience to the community, business and – excuse the pun – restaurant table,” says Paul. Chair of Caloundra Chamber of Commerce and Industry, and CCIQ Sunshine Coast Chambers of Commerce Alliance, Michael Shadforth said Caloundra’s great location had attracted top notch talent from all corners of the globe. “By embracing the talents of migrants we will deliver a diverse and sustainable economy that flourishes in the global market place” says Michael.
In 2014, we celebrate the fusion of cultural diversity and the strengths business owners bring with them, making Caloundra the vibrant place it is today – an enticing environment to do business, shop, and a destination to dine on international cuisine.
Significant population growth and urban development have led to an influx of new residents from across the globe Chamber of Commerce & Industry Queensland General Manager Nick Behrens said migrants skills and experience were proven and highly desirable to business enhancing customer service, strengthening existing markets or expanding into new markets overseas. “Migrants are renowned for their creativity, innovation, work ethic, friendliness and ability to think of new ways of doing things.” Council’s Economic Development Manager Paul Martins said the Coast had experienced significant population growth and urban development during the past 30 years and with that had come an influx of new residents from across the globe. 6
In 2012, Vicki won Small/Micro Business Woman of the Year from the Sunshine Coast Business Women’s Network, while her business won an Innovation award from Westpac. In 2013, Vicki received a Pride of Workmanship award from the Caloundra Rotary Club, as well as the “Business Achiever of the Year” award from the Caloundra Electorate Community Awards. She is also the instigator of the Caloundra Connect networking group and a member of the Chamber Management Committee. Vicki’s business advice to new entrepreneurs looking for the “right ingredients” to make their business a success, is do your research to find out who is your preferred customer and network, network, network! For more information Phone (07) 5491 8870 or visit www.redhotchillipepper.com.au
RETAIL BUSINESS Red Hot Chilli Pepper New Zealand owner t award-winning, Red Hot Chilli Pepper – a boutique spice emporium established in 2011, in Bulcock Street Caloundra, owner Vicki Taylor, a New Zealander is conceiving new ideas to expand her brand, at the same time as engaging customers and getting their feedback. The newest addition to her stable is the “Licensed to Spice Cooking School,” which is popular with locals and visitors.
Vicki has fond memories of New Zealand, where tourism is one of the main industries along with farming meat, fish, dairy, fresh fruit and vegetables. So she feels at home in tourist-friendly Caloundra and is passionate about improving the flavour of fresh produce by using spice blends at her hands-on classes. Vicki’s classes conducted at Golden Beach State School, feature Persian, Moroccan, Mexican, Mediterranean, Sri Lankan and Fusion styles. “Spice is the cheapest ingredient in any dish, yet it has the biggest impact on flavour,” says Vicki.
AWARD-WINNING BUSINESS Her passions for cooking with spices, empowering people and business acumen have been recognised with a swag of awards.
MANUFACTURING BUSINESS Free Spirit Caravans English & German Owners etworking at Chamber of Commerce events is a refreshing break for Elaine Foster originally from the UK and Ralf Brosch from Germany, who run a busy manufacturing business Free Spirit Caravans (FSC) in West Caloundra, which employs almost 30 staff. They love to hear what other businesses are experiencing, as well as enjoying the café culture, and beautiful sea landscapes on their doorstep.
When it comes to cuisine, they appreciate a mixture of traditional favourites from Roast Beef and Yorkshire Pudding, to Fish and Chips and Sauerkraut, complemented by delicious Black Forest Gateau and Apple Strudel for dessert. Both England and Germany are renowned for engineering and car manufacturing industries. Ralf brings his engineering and design skills to their manufacturing business,
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COVER STORY CULTURAL FUSION IN BUSINESS
SERVICE BUSINESS Bartercard Singapore owner which are supported by the skills of their two sons, Ben (Production Manager), and Oliver (Media Site Manager). These family business owners are proud of winning an Innovation Scholarship from the Australian Institute of Commercialisation and new manufacturing skills acknowledgment from Manufacturing Skills Queensland. They were also in the top three businesses in the Sunshine Coast Business Awards in 2012, in two categories Manufacturing and Innovation. “Our motto is ‘With FSC expect excellence’,” says Elaine. Their future plans are to manufacture a higher number of caravans in the factory, and one day get out on the road with their customers! For more information phone (07) 5438 9898 or visit www.freespiritcaravans.com.au
hen it comes to dealing with customers, Sunshine Coast Bartercard Brokerage Principal Nantha Lingam, who was born in Singapore, is excellent at developing productive relationships. Through his strong customer relations skills in Queensland and Western Australia, Nantha has directly and indirectly generated more than $300 million in ‘business to business’ trading!
In Singapore, there is a highly developed trade-oriented market economy. It is one of the most pro-business countries in the world, with low tax rates and boasts the third highest per capita Gross Domestic Product. After migrating to Perth in 1987, Nantha wanted to learn how business was done in Australia. So he went to university and graduated with a Bachelor of Laws and Commerce, majoring in Accounting.
After being part of a successful Bartercard franchise in Western Australia, Nantha moved to the Sunshine Coast in Queensland, where he encourages Caloundra business people to maximise trade through Bartercard. Through Bartercard they can attract new customers, increase sales, improve cash flow and stretch their dollars further. Nantha said many people who went into business wanted to grow their business, build assets, have a better lifestyle and, in many cases, create a legacy. “My passion is to help business owners to achieve that,” says Nantha. Nantha often combines business with dining out, enjoying spicy Singapore dishes like Chilli Crab, but after living in Australia for almost 30 years, he has been known to enjoy a hearty meat pie and lamingtons! For more information phone (07) 5493 6162 or visit www.bartercard.com.au
OPEN COCKPIT WEEKEND
5 - 6 JULY 2014
Put yourself in the Pilot’s Seat at the Open Cockpit Weekend on 5 and 6 July at the Queensland Air Museum. Museum visitors are invited to sit in cockpits of helicopters and aircraft, including iconic F-111 and a 1937 vintage Douglas DC-3. Aero engines will be run, also children’s activities and featuring a new antique aircraft flight line display. Remembering 40 excellent years from 1974 to 2014!! Image; John GastaroƩo
Entry Prices Adults $15, Concession $10, Child $8, Family $35 For any more details please contact email@example.com
Phone 5492 5930 or visit our air museum in Pathfinder Drive at Caloundra Aerodrome. Check out our website www.qam.com.au or find us on Facebook Queensland Air Museum. www.caloundrachamber.com.au
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QAM OPEN COCKPIT WEEKEND Put yourself in the pilot’s seat of an iconic F-111, vintage Douglas DC-3, or Iroquois helicopter at the Queensland Air Museum’s Open Cockpit Weekend in early July. Aero engines will be running and cabins open, everyone is welcome. ichael Veitch, author of “Flak – True stories about men who flew in WW II,” and former Fast Forward comedian will be a special guest at this year’s Queensland Air Museum (QAM) Open Cockpit weekend, from 5 to 6 July.
Once a year at QAM the canopies are slid back and cabin doors are opened for a close-up look inside many historic aircraft at the museum, in Pathfinder Drive, Caloundra. This year QAM is also celebrating its 40th anniversary. QAM president Cameron Elmes said there would be more than 60 aeroplanes on display at their Open Cockpit Weekend, from 5 to 6 July. “Each year in winter, QAM visitors have the opportunity to sit in an F-111 pilot’s seat or inside the cabin of an airliner,” says Mr Elmes. “Over 12 months, our museum attracts about 20,000 visitors from all states of Australia and overseas.”
Open Cockpit Weekend, runs from 5 to 6 July.
Mr Elmes said the museum showcased a large variety of military and civil aircraft, including jet fighters, helicopters, trainers, transport aircraft and a prized F-111. “Some of the larger aircraft, like the 1937 vintage Douglas DC-3 are accessible for the, Open Cockpit weekend, so visitors can experience an aisle that goes uphill, sit in the cabin and see what air travel was like in days gone by,” he says. Mr Elmes said their annual projected attendance figures for 2020 were 35,000, while for 2030 they envisaged 55,000 visitors. “To achieve this, we need to construct protective facilities, develop resources to
preserve threatened airframes, acquire additional exhibits, develop high calibre displays to engage visitors, improve our profile, and secure funding,” says Mr Elmes. To celebrate QAM’s 40th anniversary and Open Cockpit Weekend, as well as Michael Veitch’s show in Caloundra, The Events Centre is offering a combination ticket to Michael’s Flak performance on Saturday night 5 July and the QAM Museum Adult $42 for tickets ($5 discount) and Concession $33 ($5 discount). This covers entry to both venues.
For more information phone 5492 5930, www.qam.com.au Or book online: www.theeventscentre.com.au/ queensland-air-museum
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DUAL CAREER IN AVIATION AND RADIO Arthur Bray has “piloted” everything from Tiger Moth aircraft over the Victoria Falls in Zambia to radio stations in the Philippines, Africa and the Sunshine Coast. Somehow he has successfully squeezed two lives into one! When Arthur Bray played “Stairway to Heaven” on lead guitar to a standing ovation at the Caloundra Pub in the 1970s, he had no inkling he would fly the heavens in a Tiger Moth and become manager of a Christian radio station.
As a young 20-year-old musician in the Beatles look-a-like band “Cyandra,” the world was Arthur’s oyster. However he decided not to become a “rock star,” and went on to have a dual career in radio and aviation for more than 30 years. This aviation enthusiast, who has a commercial pilot’s licence and flight instructors licence, recently unexpectedly co-piloted and landed a light twin-engine aircraft, while holidaying in Fiji. When it comes to picking a favourite aircraft at QAM, without hesitation Arthur says the Douglas DC3, because of his youthful “business dream” to fly backpackers in DC3s to places like Carnarvon Gorge and Longreach. Arthur also has a soft spot for Tiger Moths, due to a memorable experience in Africa. “While my then teenage daughter Vanessa, now 29, was Bungee jumping off the Victoria Falls, I was simultaneously banking left and using the rudders of a Tiger Moth to complete a ‘Wing Over’ manoeuvre in the sky right above her,” says Arthur.
went onto an international radio station in the Philippines, where Arthur and staff were surrounded by 30 rebel soldiers during the Philippine revolution. When he returned to the peaceful Sunshine Coast, Arthur was part of the team who established an international short wave/online radio station at Kunda Park, Maroochydore. It broadcast in English Chinese and Indonesian and went on to become CVC MEDIA, a visual production enterprise for the Internet. Now as Radio 106five fm General Manager, Arthur “pilots” the station into the airways of the Sunshine Coast, through programs like “Brekkie Boost,” which has developed quite a following due to the gender and age balance and enthusiasm of its presenters. “In the radio industry, there is a growing trend nationally for listeners to move away from commercial radio, due to the offensive content and language, so they are tuning into broadcasters like us,” he says.
For more information phone 5442 2833 or visit www.106fivefm.com
Arthur also has a soft spot for Tiger Moths, due to a memorable experience in Africa
Arthur’s passion for great music and flying the airways, have complemented his amazing life-time career broadcasting on the air waves.
This adventurous pilot then worked at an FM radio network in Zambia and
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CALOUNDRA SOUTH TAKES CENTRE STAGE The large-scale development right on our doorstep provides unprecedented opportunities for Caloundra to grow. By Mark McArdle MP – Member for Caloundra Ph: (07) 5491 2780 In fact, it is a city the size of Gladstone.
n less than two years, it’s expected the first lots of residential and commercial property at the Caloundra South development will be sold. (Stockland’s Bells Reach Estate property lots, at the gateway to Caloundra South have been sold since the end of 2011.)
Did you know Caloundra South will incorporate seven public and five private schools, a TAFE, University, Kindergartens, 10 sporting and 14 community facilities?
This project heralds a major milestone in both Caloundra’s and the Sunshine Coast’s economic futures and has the opportunity to positively impact our local families, workers and various institutions. Just like the multi-billion-dollar Sunshine Coast Public University Hospital being built at Kawana and to open in late in the 2016/17 financial year, it is well worth the effort to weigh up how we as a community can benefit from such a major investment in our region.
Caloundra South is expected to house up to 50,000 residents within 10 years beyond, providing more jobs than the resident population will require. It’s estimated 18,500 direct and indirect jobs will be created in the first 10 years. This is fantastic news for our local construction industry, technical and trade schools, as well as a host of other
As you may have heard, Caloundra South is expected to house up to 50,000 residents within 10 years. That is a city in itself!
Did you also know this project is expected to generate 39,000 jobs during construction and
WED N ES DAYS D
industries with flow-on effects benefiting those in landscaping, hospitality, property rentals and purchases and even tourism. In the first 10 years 3,500 new homes are to be constructed. This will help cater for the Sunshine Coast’s increasing demand for new housing. Economic and Statistical Research data shows a population growth forecast to 500,000 by 2031. Our existing important businesses in Bulcock Street and surrounds will not be forgotten. But now is the time to capitalise on foresight and recognise this is the opportunity to strengthen the heart of Caloundra’s unique presence and ensure it remains a boutique beachside precinct, which will attract even more visitor numbers and business opportunities in the future. The opportunity is here now and it’s ours for the taking.
T HU R S D DAYS
Buskers playing live
Open mic night ((First Thursday each month)
Partnership with Bulcock Busking Festival
Couples Deals eals – Tap Ta Tapas apas for 2 2, bottle of wine, sh shared ed desser dessert $45
Rock test trivia (Every other Thursday)
$5 menu food and beverage verage
Candlelight ht and flowerss
Dinner and sho show ow de dea deals
Sit down comedy medy cl club (Third Thursday) ay) Food and drinkk speci specials
F RIDAYS YS
S AT U R DAY DAYS
S U NDAYS
Arvo Club 4 to 6pm
Arvo Club 4 to 6 6pm
Cider tasting flights
Tapa specials Tapas ecials Cocktails, Cockta ails, craft beer, wine a and nd cider
Tapas sspecials Cocktails, craft beer, wine and cider
Live music from 2.30pm $5 pizzas
Brewery of the month deal
Cocktails Cockta ils of the month m deal
A taste of tapas special
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MAYBE IT’S TIME FOR A HISTORY LESSON Setting the right balance for future development means not repeating the mistakes of the past. By Bill Darby MBA MAICD, Caloundra Chamber Of Commerce Tourism & Events Chair
nyone picking up a newspaper or tuning into ABC Coast radio lately will be hard pressed not to notice the attention Caloundra is receiving. Well get used to it, because Caloundra is where nearly all the Coast’s future development is going to happen and with this will come controversy.
The rapid growth potential of Caloundra into the future is going to really test the mettle of Council and the community. We are sitting in the middle of one of the important growth corridors in Queensland and how Council manages this has never been more important. If the recent past is anything to go by, the way we plan for the future needs to change. The concoction of knee jerk decisions and mind-numbing consultation periods of the past are no longer acceptable. Credible research, creative thinking and ambitious goals need to be the hallmarks of the way we do business. Aside from Caloundra’s amazing coastal geography, for which none of us can take any credit, the town has become vanilla at best and is not aging gracefully. In saying 12
that, the potential for Caloundra to thrive is limitless. By looking back into history Caloundra’s progressive roots reveal a far different mindset. In a few short years, the Caloundra that we know today will turn 100. It was back in 1917, that the son of State Legislative
Somewhere along the line planners, and in turn many developers, stopped challenging themselves to innovate Council member Robert Bulcock shared his vision for Caloundra. Robert Jr was a Landsborough Shire Councillor and the
developer of 404 lots comprising Bulcock Beach and the Caloundra CBD. As the founding family of Caloundra, the Bulcocks were bold decision makers and were all about building a great Caloundra. Bankrolling the town’s first major subdivision would have been a very ambitious project, considering the population at the time was measured in double digits. In the 1960s, the second generation Henzell family were busy designing one of Queensland’s first canal estates. The master plan aimed to convert 800 hectares of swampland, purchased 20 years prior, into the award winning Pelican Waters development Caloundra proudly claims today. This project has advanced Caloundra by essentially converting unusable and low-lying land into a premium residential community. For Caloundra to progress and for businesses to flourish, population growth in these affluent socio-demographic market segments has been essential. Over the past 30 years, the examples of great development in Caloundra are somewhat
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harder to find. Somewhere along the line, the planners (and in turn many developers), stopped challenging themselves to innovate. Big thinking made way for six-pack unit blocks and uninspiring urban sprawl. For some reason the bar had been set low for Caloundra, and as a result the area has failed to attract the level of innovation and entrepreneurship needed to remain ahead of the game. As recently as 2002, local developer Nick Bevacqua was petitioning Caloundra Council to allow vibrant cafes and restaurants into the new Rolling Surf Resort on Kings Beach. As we see it now, this concept was a no-brainer and a great tourist offering - right on the beach. Unbeknown to many, Bevacqua had to battle against the broadly held view that hospitality infrastructure was unsuitable for the site. After jumping through a number of time-consuming and very expensive hoops, a watered down version of what was first proposed was finally built. Amazingly, in 2007 the same argument took place over the proposed Rumba Beach Resort. Council had no intention of supporting the
development of a hospitality and retail precinct along Bulcock Beach. It was only through Bevacqua’s persistence and a steadfast belief in what was right, that Bulcock Beach now presents as the exemplar of Sunshine Coast beachfront lifestyle. A few short months ago, the media’s focus was turned to the Caloundra Aerodrome, when traffic increased following Noosa Council’s decision to disallow helicopter training at Teewah (on Noosa’s North Shore). This sparked public outcry in Caloundra, because proper planning failed to balance residential development alongside the pre-existing amenity. In fact, the more you learn about the Caloundra Aerodrome, the more recent planning failures are exposed. The inability of
the “powers that be” to make timely decisions about the facility’s future has come at great financial cost to just about everyone involved. The headlines in the news today are focusing on Stockland’s Caloundra South development and the now infamous Halls Creek Investigation area. In debating this issue and its value to the Caloundra of the future, perhaps we need to take the blinkers off and think “Big Picture.”
SPICE BLENDING CLASSES
7th June - Sri Lankan 12th July - Persian 9th August - Moroccan
21st June 26th July 23rd August
Tajines | Artisan Salts | Herbs | Spices | Gifts | Gourmet Foods Open 7 days a week | Phone 5491 8870 Shop 4, “Monaco”, 92 Bulcock Street, Caloundra www.redhotchillipepper.com.au
Let your senses entice you... www.caloundrachamber.com.au
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F E FIRE PREPAREDNESS SAFEGUARDS LIFE PROPERTY AND BUSINESS As the cooler weather approaches, it is important for local businesses to ensure their heating measures are safe and in line with fire safety regulations.
Peter and Teresa travel up to 30,000 km each year advising business owners from Bundaberg to the Gold Coast about fire safety regulations and assist them to achieve compliance. “Pleading ignorance is no excuse when it comes to fire compliance,” says Peter. “Failure to comply with government fire safety
“Staff must also know how to use extinguishers effectively in times of fire and other emergencies.”
Peter said fire safety and compliance was probably the last priority on a start-up business checklist and might not even be on the radar of some established businesses.
He said it was also essential to conduct regular workplace drills and have portable fire equipment needed to be checked every six months by a QBSA licensed contractor.
“Businesses need to have a checklist of compliance items they check off on a regular basis,” says Peter.
“If business owners have more than 30 employees they also need a fire safety advisor,” says Teresa.
“Checklist items include displaying evacuation diagrams, fire evacuation plans and procedures for customers and staff to follow, installing up-to-date extinguishers, clearly marked Exit signage and much more.
For more information phone Peter 0402 427601 or visit www.chillifire.com.au
Join the Caloundra Chamber today for… Intelligence, support & advice Business promotion Networking, training & development opportunities Free subscription to a posted copy of Caloundra Buzz and fortnightly e-news
$120 inc gst for sole traders without staff
regulations, could mean up to three years jail or fines because the lives of staff and the public are at risk.”
wners of Caloundra-based Chilli Fire Services Peter and Teresa Durie, encourage all businesses to ensure Fire Preparedness to safegard lives, property and business operations, by starting with an audit on everything from their office heating to the condition of fire extinguishers.
$240 inc gst for businesses with staff
Membership from now through til 31/12/2014
For more info call (07) 5492 5977 or visit caloundrachamber.com.au/join 14
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MEET JAMIE HAZELDEN 4WD EXPERT AND RISING STAR R On Caloundra Road and on the move. aloundra’s very likeable, Jamie Hazelden, a 4WD touring expert, is a rising star with a growing audience and reputation amongst 4WD, caravan and camping aficionados domestically, that will hopefully turn international.
This modest entrepreneur, who has 20,000 fans on social media, already attracts visitors like a magnet to his business here in town. “Our customers travel from all over Australia to have our team fit out their 4WD or caravan ready for a big trip and while their vehicle is with us, they bed down in Caloundra for a few days of leisure time,” says Jamie. His vibrant blue JTS shop at 47 Caloundra Rd, nestling between Hungry Jacks and Mitsubishi, has a dedicated installation workshop. Jamie is a leading supplier and professional installer of 12 volt, solar, and 4WD accessories. He has come a long way from running panel-beating business Topgun
at Beerwah. This down-to-earth bloke, a mixture of Paul Hogan’s Crocodile Dundee, and Shane Jacobson’s Kenny, wears an iconic akubra hat. In fact, Jamie wears many hats – he loves to
Jamie is also a regular 4WD presenter on The Offroad Adventure Show, which will screen nationally on Channel 10 this year promote Caloundra, advocate for charity Unlock Australia, campaigning to reduce red tape and keep Australia open for recreation,
and is a celebrity with heart, granting Starlight Foundation children’s wishes. His TV career is growing. Jamie’s a regular 4WD presenter on “The Offroad Adventure Show,” which is going nationally via Channel 10 this year, and his sights are set on anchoring an American TV show, featuring everything from exploring remote locations to Australian wildlife, and Aboriginal bush knowledge. Jamie enjoys Caloundra’s surf and bushland, but he is also at ease in a swag under the stars, somewhere between Tasmania’s highlands and the remote Kimberly Ranges. And wrestling a crocodile….not a problem!
For more information phone (07) 5492 5071 or visit www.jtsonline.com.au www.caloundrachamber.com.au
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RALLY CARS RACE TO THE COAST 20 – 22 JUNE 2014 The International Rally of Queensland is back in Caloundra, and locals are encouraged to come and join in the fun. o you remember the 1970s rivalry between Formula One drivers Niki Lauda and James Hunt or the V8 Supercar rivalry between Craig Lowndes and Mark Winterbottom?
In 2014, the rivalry between MRF Team Skoda drivers, Indian Gaurav Gill and Czech Jan Kopecky, will be one of the highlights of Round Three of the International Rally of Queensland (IROQ) at Caloundra. Kopecky is the current European Rally Champion and Gill is the defending FIA Asia Pacific Rally Champion. Gill has experience racing in Australia and Kopecky has no experience of Australian conditions nor the Queensland forests around Imbil and Kenilworth. Thousands of participants and spectators are expected to travel to Caloundra to see Kopecky and Gill as well as other racing teams compete in June. Event HQ is the Oaks Oasis Resort at Golden Beach.
plenty of food and entertainment with spectators welcome to inspect the cars and talk with the competitors. Drivers from as far afield as Europe, India and Japan, plus others from Malaysia, New Zealand, New Caledonia and Australia will battle for the FIA Asia Pacific Rally Championship on scenic stages in the Sunshine Coast Hinterland. The International Rally of Queensland will be the third round in the Asia Pacific Rally Competition, and will follow rounds in New Zealand and New Caledonia. Last year the Queensland Rally was won by experienced Queensland duo, Simon and Margot Knowles. The Rally of Queensland has been staged annually since 1968, and this year’s event is supported by the Sunshine Coast Regional Council and Tourism and Events Queensland. The Caloundra Chamber of Commerce and Industry is pleased to sponsor the Ceremonial Start event.
The Rally will officially launch on Friday 20 June, with the drivers and cars on display at Kings Beach, Caloundra. There will be
India’s Gaurav Gill who drove his Skoda S2000 to victory in New Zealand recently will be one of the contenders on the Sunshine Coast.
Tickets for the weekend spectator locations are on sale on www.rallyqueensland.com.au
UPCOMING EVENTS WORLD ENVIRONMENT DAY FESTIVAL
CALOUNDRA CELTIC FESTIVAL
THE GLENN MILLER ORCHESTRA
CALOUNDRA CUP RACE DAY
University of the Sunshine Coast, 8 June
The Caloundra Power Boat Club, 13-15 June
The Events Centre, 28 June
The World Environment Day Festival, celebrating its 35th year on Sunday 8 June from 10am to 4pm, attracts more than 7000 people each year to the grounds of the University of the Sunshine Coast. The festival offers information about Cleantech businesses and innovative practices, fashion, art, entertainment, craft, games, wildlife and much more.
Join in “The Craic” for food, laughter and song at Golden Beach’s Caloundra Power Boat Club. Festival visitors can immerse themselves in Celtic culture through the music of Murphy’s Pigs, Irish Bagpipes, Mick McHugh on the Shamrock Stage. Guests will also have the opportunity to sample delicious Celtic fare like Scottish Cullen Skink Soup and Galway Atlantic Salmon.
The most popular and sought after big band in the world today for both concert and swing dance engagements. With its unique jazz sound, the Glenn Miller Orchestra is considered to be one of the greatest bands of all time. The present Glenn Miller Orchestra was formed in 1956 and has been touring consistently since, playing an average of 300 live dates a year all around the world.
About 6000 patrons are expected to attend the Ross Maclean Fellowship Caloundra Cup Race Day featuring live racing, fashions on the field and roving entertainment. Punters can expect full fields with high-class horses and the best Australian jockeys. The Race Day is part of a week of Cup Carnival events including Caloundra Cup Breakfast with the Stars, Silks & Sparkles Ladies Luncheon, Calcutta Sportsmans Luncheon and the $99,000 Sky Racing Race Day.
Sunshine Coast Turf Club, 28 June
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FUN RUN CELEBRATES MILESTONE 10TH YEAR Caloundra’s Coastal Pathway is set to come alive when runners hit the pavement for the upcoming Stockland Caloundra Foreshore Fun Run. The Caloundra Chamber of Commerce is proud to again sponsor this event. bout 1500 participants are expected to flock to the annual 22 June Stockland Caloundra Foreshore Fun Run, which is celebrating its first decade of being one of the state’s most scenic running events.
In 2014, the organisers have introduced a team category in the 10km run, which kicks off at Bells Creek at 7.15am. Each team’s fastest three runners are the times to be used to calculate the placing of the team. The 3km fun run starts at Moffat Beach at 7:15am; and the 3km family walk starts at Moffat Beach at 8:30am. The Fun Run originated from humble beginnings, when a group of Our Lady of the Rosary School parents proposed hosting a Fun Run as a great way to raise funds for the school, while engaging the broader community in the process.
of six and the first event had 150 participants in the 10km run. The 3km run and family walk were added in subsequent years to involve the school’s students and parents. “We live in such a wonderful part of the world, the runs and walk showcase just how blessed we are,” says Sean Lever. “There are no other events in Caloundra that bring so many families together in such a healthy and positive environment that utilises our spectacular Coastal Pathway.”
Register online www.caloundrafunrun.com
Event spokesperson Sean Lever said they started with a volunteer organizing committee
We live in such a wonderful part of the world, the runs and walk showcase just how blessed we are
RUN SUNSHINE COAST Kawana Waters Surf Lifesaving Club Pt Cartwright, 29 June
CALOUNDRA CITY BOWLS CARNIVAL
BINDI IRWIN’S BIRTHDAY
Australia Zoo, 24 July
Caloundra, 21 to 25 July
Australia Zoo’s “Wildlife Warrior” Bindi will celebrate turning Sweet 16 with a Jungle Adventure-themed party. Dress code is Animal Onesie and fun activities will include drumming, laser tag, jumping castle and much more. All children get in free. Come and celebrate with Bindi and enjoy all the activities at Australia Zoo.
Bells Creek Caloundra South, 16-17 August
Run, walk or roll! Register for the University of the Sunshine Coast Run Sunshine Coast event at Kawana Surf Life Saving Club. This charity run kicks off at 7am on Sunday 29 June and finishes at 11am. You can register as an individual, family, corporate, school or virtual runner. 100% of every registration goes straight to growing child development services on the Sunshine Coast.
More than 1300 bowlers from throughout Australia and New Zealand will compete in the 51st Sunshine Coast Bowls Winter Carnival from 31 May to 30 July 2014. The total prize money is $83,000. Part of this overall carnival is the local Caloundra City Bowls Carnival which includes: Mixed, ladies and men’s pairs, triples, fours and an open mixed singles knockout
Tough Mudder Sunshine Coast event is a hardcore 18-20km obstacle course designed by British Special Forces to test all around strength, stamina, mental grit and camaraderie. It has already challenged half a million participants worldwide. Tough Mudder is more than an event, it’s a way of thinking.
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CALOUNDRA CHAMBER OF COMMERCE NEW MEMBERS BECK & CALL DESIGN
A boutique interior design colour consultancy service offering beautiful quality homewares and accessories, along with design advice to help you achieve your perfect interior style. We custom make stunning curtains, cushions and upholstery for both indoor and outdoor living. Phone 0499 660 029 www.beckandcalldesign.com.au
Eclectic Dreams is a dynamic gift and clothing shop situated in Landsborough. We design our own clothing range with an emphasis on a colourful, relaxed style. We also offer a vast range of unique giftware, crystals, jewellery, massage and reiki. Phone (07) 5494 1244 www.eclecticdreams.com.au
KBAS Bookkeeping provides professional small business bookkeeping, training and support, empowering owners with insight into their business performance. Servicing Xero (Certified Advisor & Partner), MYOB (Professional Partner). Member Institute Certified Bookkeepers Did you go into business to do bookkeeping? We Did. Phone 0418 750665 www.kbasbookkeeping.com.au
HINTERLAND TIMES CARMEN WYLD Powerful personal development coaching for business owners. Brainstorming sessions to gain clarity and expanded perspectives. Positivity workplace training for your staff - excellent team building guaranteed to reduce stress and improve productivity. Meetings, conferences, energisers, laughter, and yoga for groups. Phone 0497 604588 www.CarmenWyld.com
The award-winning 100% independently owned newspaper (Best News magazine Country Queensland 2011- 2013) is a reflection of the amazing creative diversity of the Sunshine Coast hinterland and its communities. HTâ€™s strong local focus makes it a must read for residents and visitors alike. Phone: 07 5499 9049 www.hinterlandtimes.com.au
COFFEE CAT ON KINGS
Where else can you shoot a few waves and order a coffee within 30 seconds of leaving the water. The Coffee Cat on Kings serves one of the best coffees in the world - Lavazza Top Class, at Kings Beach Caloundra. Phone (07) 5438 1773 www.coffeecatkings.com
Izba Espresso is a unique, Russian themed espresso bar which operates out of a shipping container on the Nicklin Way, at Currimundi. We pride ourselves on our love of coffee and people and wish to thank our biggest supporters and cooperatives, Dâ€™lish Gourmet burgers, and Salt Health Club. Phone 0406 235275 www.izbaespresso.com
DCT SOLUTIONS DCT Solutions has more than 15-years of experience working with organisations to optimise their business results by building their people capability. We are a dedicated and dynamic bunch of instructional designers and strategists who take pride in building tailored solutions. Phone 0488 955885 www.dctsolutions.com.au
JUNGLE FIT Jungle Fit offers adventure training, beach boxing, military boot camps, obstacle course training and one-onone personal training. At Jungle Fit, you will find a unique place where likeminded people come to train hard and push each other to their limits. First session FREE! Phone 0423 808922 www.facebook.com/JungleFitPT
KNOTT A PROBLEM PROPERTY SERVICES Lawn care, bond and ongoing cleaning, rubbish removal, pressure cleaning, ironing service, and handyman. Phone 0400 531103 firstname.lastname@example.org
MANICA INTERNATIONAL We are a unique engineering and construction consulting company specialising in project management and business advice for clients. Our company combines a broad range of professional talent and disciplines, with the capability to assemble any additional specialised personnel. Phone 0419 704 572 email@example.com
MOBBS BAKER WEALTH Mobbs Baker Wealth is a full service financial planning firm and the financial advice arm of Mobbs & Company Accountants. They provide advice on superannuation, investment,debt reduction and insurance, as well as offering a complimentary, no obligation appointment. Phone 07 5408 0872 www.mbwealth.com.au
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MORTGAGE CHOICE SUNSHINE COAST SOUTH Mandy Kelly at Mortgage Choice Sunshine Coast South gives you access to hundreds of home loans from a wide panel of lenders including leading banks. We make recommendations based on your needs - and the final choice is always yours. Phone 0412 925577 www.mortgagechoice.com.au/mandy. kelly
PICKERING BOOKKEEPING & ACCOUNTING SERVICES Not just an ordinary bookkeeper, but a qualified accountant and his team, who specialise in all aspects of business from managing your accounts, to the paperwork involved. Certified Xero Consultant | MYOB specialist | Quickbooks as well as business administration. Phone 0401 717630 www.pickeringbookkeepingand accounting.com.au
PENELOPE WATSON MARRIAGE CELEBRANT Penelope is a young, easy-going marriage celebrant, who works with couples from all walks of life to create and deliver fun, creative, heart-felt and memorable wedding ceremonies. Phone 0429 198369 www.queenofheartscmc.tumblr.com
PRODIGY PROMOTIONAL MERCHANDISE & WORKWEAR If you want GREAT PRICING, SERVICE and QUALITY, and want to work with a multiple Australasian industry award winner, with proven skills in custom design, unique merchandise and work wear, you need to talk to us! Phone (07) 5492 7345 www.prodigymerchandise.com.au
REJUVENATE MARKETING Rejuvenate your business with effective online marketing. Our Australian team provides online marketing services for small business including social media management, websites, SEO and online marketing strategies. Email CEO and Marketing Strategist, Megyn Carpenter, for a complimentary assessment firstname.lastname@example.org Phone 0410 584537 www.rejuvenatemarketing.com.au
TILE SOLUTIONS SUNSHINE COAST One of Australia’s leading suppliers of premium fashion floor and wall tiles for commercial, domestic and exclusive home market. We assist architects, interior designers, and developers to select the right tile for specific projects. We source, supply and provide service. Phone (07) 54 377 299 www.tilesolutions.com.au
SPARX DIGITAL At Sparx, we’re building a business for the future. One that understands the trends and is on the front foot with innovative thinking. We’ve tasked ourselves with solving many key problems faced by businesses and developing real world solutions. Phone: 1300 447 513 www.sparx.com.au
SUNSHINE COAST DJ HIRE & PHOTO BOOTH We provide a professional DJ service for weddings, parties and business events on the Sunshine Coast. Modern DJ equipment and amazing lighting. Photo booth is one of the best available and can fit up to 12 people. Easy online bookings. Phone 0418 879 262 www.sunshinecoastdjhire.com.au
SUNSHINE VALLEY GAZETTE Sunshine Valley Gazette is an independent, free community newspaper distributing 10,000 copies across the hinterland fortnightly. The Gazette promotes hinterland businesses and reports hinterland stories ONLY. Locally owned and operated, the Gazette is a local parochial paper strengthening and connecting the hinterland community. Phone (07) 5442 1672 www.svgazette.com.au
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CUSTOM-MADE COSTUME DESIGNER Susanna Nairn from By George She’s Got It is brightening up Caloundra, one outfit at a time.
A former costume and stage designer at The Royal Opera House and Convent Garden in London, Susanna is an expert at whipping up custom-made outfits
ll things French are popular in 2014! Bastille Day celebrations are on the horizon in July, the French accent and tv chef Manu Feildel are at the height of their popularity. Ooh La La!
Whether you need a French Bastille Day outfit, a maroon jersey to celebrate Queensland Week, or a fancy dress birthday party outfit, Susanna Nairn at By George She’s Got It (near the Caloundra cinema) at shop 5, 11 Bulcock Street will find it or make it especially for you. “I love to create,” says Susanna.
Susanna, a former costume and stage designer at The Royal Opera House and Covent Garden in London for 14 years, is an expert at whipping up custom-made outfits. But as an occupational hazard, she has had her share of pricked fingers, (about 100 more times than Sleeping Beauty), dyed her skin every colour possible and accidentally stuck her fingers together with glue. However on a positive note, Susanna has taken great pride in sewing thousands of individual sequins onto Royal Ballet tutus for Swan Lake and created hundreds of costumes
out of fabulous fabrics from silk dupion, to Indian silk, satin, silk taffeta, tuelle, brocade, stamped velvet, lace and even fur! “Now, I am keen to assist dance schools, theatre groups, local people and visitors with everything from costume choice and design to party planning and photo booths,” says Susanna.
For more information phone (07) 5438 9650 or visit www.bygeorgeshesgotit.com
For employers, employees and independent contractors in the local government and public sectors plus the trade and commercial sectors. We help with workplace matters, agreements, awards and authorities | Job classification and restructure Servicing the Northern Territory for more than 20 years, and now the Sunshine Coast LUCIO MATARAZZO PTY LTD - INDUSTRIAL RELATIONS CONSULTANTS www.WorkplaceResource.org | mob: 0429 780 135 HEAD OFFICE: 10 Stokes St Parap NT | 08 8941 0868 | office@WorkplaceResource.org | PO BOX 2116 Parap NT 0804 | ABN/ACN: 90/151 371 765 Peace of mind. Protection. Perception - Industrial Relations is everything we do 20
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CALOUNDRA STREET FAIR
S t a llholder I n the
FRENCH VINTAGE IMAGES AND KITCHENWARE
Debra and Doug Palmen have turned their passion for French antiques into a vibrant business. umundi couple Debra and Doug Palmen are the only market stall holders in Australia to sell original vintage French magazine cover advertisements and images – many of which are original Art Deco pieces. They also market vintage French kitchenware and household décor, at The Caloundra Street Fair in Bulcock Street, held every Sunday, between 8am and 1pm.
The Palmens developed a passion for antiques about 26 years ago, while working as public servants in Melbourne, Canberra and overseas. Now they are “Living the Dream” – turning a hobby into a sustainable business. Their attractive stall offers rustic and semi-industrial style wooden chopping boards, dough troughs, jelly moulds, copper pots, bright enamelware, metallic angels and country baskets for eggs, fruit and flowers.
Despite their limited ability to speak French, they regularly travel in the European Autumn and Spring to Calais, Dieppe, and Normandy. “We really enjoy travelling to France every six months, to source beautiful and unique stock not found in Australia,” says Debra. “On our return we love to see the positive response from our Caloundra customers. “Even in times of financial hardship, people still buy affordable luxuries. We have been told that we make it easy for people to enjoy little indulgences.” Debra’s tips when buying antiques are: don’t assume everything made by a ‘big name’ is necessarily worth a lot, high quality antiques can be a good investment over a long period of time, and lots of old things are just old – they need to have a particular design to be worth something.
For more information go to www.Facebook.com/ContinuumAntiques www.caloundrachamber.com.au
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MEMBER’S DIRECTORY The Caloundra Chamber of Commerce is proud to have members from a broad variety of businesses. So many, that we just can’t list them all on one page! Our next edition will feature members in the sectors of Hospitality and HR Recruitment. The full list of members and their contact details is always available online at www.caloundrachamber.com.au EDUCATION Australian Drug Detection Agency - Sunshine Coast
(07) 5493 9631
Caloundra Christian College
(07) 5436 6777
Caloundra City Private School
(07) 5437 5800
Caloundra State High School
(07) 5436 8444
Carmen Wyld Personal Development Coaching/Presentations
0497 604 588
Currimundi Childcare & Education Centre
(07) 5492 6688
0488 955 885
Demi International Beauty Academy
(07) 5309 6635
MEGT Apprenticeship Centre
(07) 5409 8333
Mindset for Success
0408 666 176
Our Lady of the Rosary School
(07) 5491 4522
STEPS Group Australia
(07) 5458 3000
TAFE QLD East Coast
0428 819 421
(07) 5490 5777
Jarrod Bleijie MP
(07) 5478 1189
Mark McArdle MP
(07) 5491 7740
2014 NETWORKING EVENTS MONTH
Smart Lunch Club
Monaco Resort, Caloundra
New Members Briefing
Chamber office, Caloundra
Business After Hours
Caloundra Regional Gallery, Caloundra
Smart Lunch Club
Monaco Resort, Caloundra
New Members Briefing
Chamber office, Caloundra
Business After Hours
New Members Briefing
Chamber office, Caloundra
Better Business Breakfast
The Events Centre Caloundra
The Caloundra Chamber of Commerce provides networking opportunities morning, noon and night to suit members needs.
*Visit the Chamber website for more information on events closer to their dates.
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Bartercard: helping businesses grow on the Sunshine Coast for over 22 years Thanks Bartercard for the last four years. I have bought so many fantastic things on Bartercard including tickets to motivational speakers, holidays, computers, even a pedigree kitten. I pay rent on Bartercard and just recently purchased a property paying the deposit on Bartercard. I can honestly say it has been great for my business. Thanks again for your service and always smiling demeanour.
The more we investigate the opportunities in Bartercard the more doors open, especially within the hospitality sector. Taking the time to better understand the Bartercard system has shown us how to access revenue previously lost in room nights that would otherwise have expired valueless. Bartercard for us simply means more business.
Vickie Magic Editor, Business Matters Magazine
Bill Darby Director, Rumba Beach Resort
Iâ€™m a firm believer in the concept of bartering and saving cash for better uses and I believe that using Bartercard has helped us to keep ahead of the competition and improve our business. We now primarily use Bartercard to win cash contracts as itâ€™s an effective method to close a deal.
I use Bartercard trade dollars to satisfy my travel bug, but I do recognise the value of using them in a way that benefits me financially. I spend trade dollars on services for my rental property that are tax deductible and also allows me to offer a well maintained property to maximise cash rental returns
Martin Pettifer Big Screens Australia
Judy Bartlett Rapid Response First Aid Training To discuss how Bartercard can help your business, contact our friendly team
1300 BARTER bartercard.com.au
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REAL PEOPLE â€˘ REAL SERVICE â€˘ REAL ESTATE Being the longest standing commercial agency in Caloundra with a proven track record for the past 80 years, Henzells Commercial are a full service agency offering commercial leasing and sales as well as property management. If you are in the commercial market looking to lease, sell or buy contact the market leaders in local commercial real estate. Paul Bell Speclialising in Commercial Leasing and Sales m. 0400 711 969 e. email@example.com
Christine Hotop Speclialising in Commercial Property Management p. 07 5491 2000 e. firstname.lastname@example.org
49 Bulcock Street, Caloundra | Phone 07 5491 2000 View our current listings on www.henzells.com.au 24.indd 24
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