Strategies for Improving Business VoIP Quality VoIP is the acronym for Voice over Internet Protocol and these are voice calls routed using the internet protocol. VoIP is a big milestone in the technological advancement in the field of telecommunications. VoIP offers numerous benefits including low cost voice communication. But, it cannot be denied there are some significant shortcomings that hinder large scale adoption of VoIP. Business VoIP systems are critically dependent on a reliable internet connection, if many computers are connected to the network and all of them are using the internet at the same time, then the quality of VoIP audio will definitely be poor. If there is a power outage and internet ceases to function, then VoIP will be disrupted. When a call is made to 911, the operator communicates the address of the caller in order to send help to the correct location. This feasibility does not exist with VoIP system.
High speed internet connection is highly recommended. Some service providers offer VoIP for dial up internet connection but this may result in poor audio quality. Even with the high speed internet connections, if very high data transfer takes place, the VoIP quality will suffer. No matter what frills are associated with a VoIP phone, the basic function of any phone is voice communication. If the audio quality is poor, then it is purposeless using VoIP phones. Torrential rains, thunderstorms and snowstorms can cause increased static on broadband lines. Sometimes switching off the VoIP setup and re-starting can solve this problem. The other solution is for the VoIP service provider to replace the standard cables with higher quality cable to minimize the static. VoIP compresses the voice data packets before sending them. The reason for compression is that the compressed data packet transmitted is not heavy so that the transmission will not be too slow or less ineffective. Codec is the software that is used for such data compression purposes. If the codec is not of good quality, then audio quality will be poor.
As a VoIP call is basically a packet of data being transferred via the internet, your connection to the internet and the devices used to connect to internet can help improve VoIP performance. Here a few more strategies to improve your VoIP functioning: You must upgrade your Internet connection as VoIP is critically dependent on upload and download speeds. If you do not succeed in getting a free upgrade, then you should either consider paying for more speed or switch over to another ISP who offers greater connection speeds for the same price. Your next aim should be to improve the Contention Ratio. At any given time there will be several other customers connected to the same server. The more users there are connecting to a server at the same time, the slower your connection and the higher your contention ratio. Seek a contention ratio that is as low as possible. Take steps to optimize your computer for broadband. A typical computer, fresh off the manufacturing line, is not optimized for broadband. By optimizing your OS for broadband it will be capable of handling more traffic and help improve your call quality. Upgrade Your Software - particularly if you are a soft phone user. There area lot of benefits in keeping your software up to date as most new releases will have improvements in the compression technologies used for your calls. If you are using a WiFi phone for your calls then to improve the call quality is to improve your WiFi signal. There are numerous ways to achieve this. You can search online to find out ways to improve WiFi signal. If you are not able to improve your wireless network, you should consider a DECT VoIP phone. These phones do not need a wireless network and function like cordless phone. Reduce as far as possible the number of simultaneous calls as multiple simultaneous calls on the same network will add to the overhead.
Published on Feb 16, 2012
VoIP compresses the voice data packets before sending them. The reason for compression is that the compressed data packet transmitted is not...