Difference between Cloud-based phone system and business phone system Business telephone system: Business telephone system generally has multiple extensions to facilitate all key employees of an organization to intercommunicate amongst themselves and make outbound calls to suppliers, field personnel, customers and other stakeholders. The simple fact is a business telephone system is indispensible for any enterprise regardless of its size and scale of operations. Present day business phone systems have several standard as well as advanced optional features such as Auto Attendant, Speed Dialing, Conferencing, Call Forwarding, Find-me-follow-me, Do not Disturb, Call Transfer, Toll-Free Numbers, Caller ID Blocking, Multi-Ring facility, Distinctive Ringing, Enhanced Voicemail, Area Code Selection, Anonymous Call Block etc. A business phone system can range from a key pad system meant for small businesses to an intermediate hybrid system to a PBX (private branch exchange) for large corporations.
Business telephone systems can function using the PSTN (Public Switched Telephone Network) and/or over the Internet (called Internet telephony or VoIP). Business phone systems can also be availed as a hosted PBX system - where the entire hardware will be located at the service providerâ€™s place. The major advantage of a Hosted PBX is the user need not invest in the equipment nor bother about managing and maintaining the system. Perhaps you can also consider adding unified messaging and online fax facility. The onus is on you to select the right business phone system that will help your employees to make become more efficient and improve their productivity.
Cloud Based Phone System: Cloud based phone system is the latest innovation and it simply means phone service that is delivered through the internet. In todayâ€™s highly competitive scenario, business enterprises to stay and thrive should completely focus on business developmental activities and not waste time in less productive work like managing and maintaining the communication system. Cloud PBX recognizes this fact as it is Internet-based voice and data communications and all telecommunications applications, switching and storage are hosted by a thirdparty service provider at his premises. Cloud PBX has all the features of a traditional telephone system and a lot more. One more valid reason why companies may opt for a Cloud based phone system will be the cost factor. The Cloud based phone system has the potential to deliver calls over the internet, route incoming calls to the right extension within a company, and provide all standard as well as advanced telephone features including voicemail and call recording.
A major benefit of Cloud-PBX is scalability. You can initially buy the basic system and add extensions and optional advanced features as your business grows. As Cloud PBX uses the internet, you can have a telephone connected to the Cloud PBX sans geographic boundaries. A Cloud PBX phone system also allows users to get connected to VoIP handsets. The concept of Cloud PBX has truly caught on amongst the business community and there is a sourt in the number of Cloud PBX service providers. The concept of Cloud PBX has truly caught on amongst the business community and there is a spurt in the number of Cloud PBX service providers. In view of this, you can expect competitive pricing and efficient 24X7 service.
Published on Nov 27, 2012
The simple fact is a business telephone system is indispensible for any enterprise regardless of its size and scale of operations.