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APRIL 2021




CollisionRepairer News, views & information for the Collision Industry Professional ACKNOWLEDGED BY THE INDUSTRY AS THE LEADING MAGAZINE

Meet Steven Brett, CEO Axalta Coating Systems, Australia and New Zealand We introduce John Karlaganis, Managing Director, Chelsea Autobody Full report from Kangan Institute’s inspirational Industry Excellence Awards



CollisionRepairer Special Reports

Latest News Local News


Get all latest news from around the country as the industry fires up.

Global News


Keep up to date with the latest news and information from around the world.

Insurer News

Movers and Shakers



Updated Events and Training Contacts

The BMW announces its exclusive member-only competition to win a BMW R nineT roadster motorcycle.


Technology 45

Some of the latest products specifically designed to enhance your business.



Full coverage of the Kangan Institute’s Industry Excellence Awards held in Melbourne last month.

BMW and MINI Trade Club

Van Nationals RockyNats Hot Rod and Custom Expo

Regular Features

We chat with Steven Brett, Axalta Managing Director ANZ about the changes within the business in recent years.”

Overview of the 2019-20 IAG Quality Report.

Product Showcase



ADVERTISING SALES ENQUIRIES: Joe McFadries 0458 588 333 joe@nationalcollisionrepairer.com.au

DIGITAL EDITOR: Josephine McFadries 0406 421 902 josephine@nationalcollisionrepairer.com.au

Josephine McFadries 0406 421 902 josephine@nationalcollisionrepairer.com.au

SUB EDITOR: Joanna Dolan

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Future Leaders


We reconnect with Andrew McCormick of PPG and discuss his journey since becoming a qualified spray painter.


Owen Webb takes us on a retrospective of Summernats 24 from a decade ago.


We take a peek into BASF’s digital world and find an intriguing link to automotive technology.


We meet John Karlaganis, Director of Melbourne’s latest prestige body shop, Chelsea Autobody.

Custom Corner 24

EDITOR: Joe McFadries 0458 588 333 joe@nationalcollisionrepairer.com.au

ART CONSULTANT: Chris Stone (Stone Dezine) 0407 939 668 chris@stonie.com.au

Talking Shop


John visits Artistic Autobody in Portland, who has established an EV-only repair centre.


CollisionWeek HAMMER



Collision Repair A s s o c i a t i o n the benchmark for quality

DISCLAIMER The National Collision Repairer is published by JMF Solutions Pty Ltd, PO Box 1258, Kyneton Victoria 3444. This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism and review under the Copyright Act (1968), no part may be reproduced by any process without written permission. Enquiries should be addressed to the publisher. The publisher believes all the information in this publication to be correct at the time of printing, however is not in a position to make a guarantee to this effect and accepts no liability in event of any information proving inaccurate. Prices, addresses and phone numbers were, after investigations and to the best of our knowledge and belief, up to date at the time of printing. It is also not feasible for the publisher to ensure that advertisements which appear in the publication comply with the Competition and Consumer Act (2010). The responsibility must therefore be on the individual, company or advertising agency submitting the advertisement for publication. Whilst every endeavour has been made to ensure complete accuracy, the publisher cannot be held responsible for any errors or omissions. Copyright © JMF Solutions Pty Ltd ACN 117 914 235



with Joe McFadries

Imagination Forming new ideas, images and concepts Most of us are now aware that the modern motor vehicle is an extremely complex beast, and that it now requires more lines of code than a modern aircraft to make it function. This is all very well, but do we ever think about how this came to be? Before we can build anything, first we must design it, and before we design it, first we must imagine it. One definition that I really like is: “imagination extends our experience and thoughts, enabling a personal construction of a worldview that lowers our sense of uncertainty.” We are where we are today because of the imagination of all the visionaries who have gone before us. It is widely accepted that there will be more change in our industry in the next five years than in the past 50 years, so as we look to a future that has yet to be written, we turn to today’s visionaries and rely on their collective imagination to help us understand what our industry will look like. We turn to these people to “lower our sense of uncertainty”. So, in this issue we introduce several people who, as visionaries in their own way, have already imagined the future and, more importantly, are setting their organisations up to succeed in this future world. On page 14, we chat with Steven Brett, Managing Director Axalta

Coating Systems for Australia and New Zealand, who shares his journey with an organisation that in its own way has shaped the collision repair industry at a global level and continues to reimagine the future through innovation, technology and reinvention. We also meet John Karlaganis of Chelsea Autobody on page 20. John is a relatively new entrant to the collision repair industry who had the vision and drive to establish a prestige facility during the pandemic, with a view to working with the increasingly influential prestige car manufacturers. In a similar vein, on page 42 John Yoswick visits an established collision repairer in Portland, Oregon, who has created a new facility designed to repair only electric vehicles, well ahead of the point where such an investment is commercially viable in its own right. Owen Webb shows that you can’t keep a good man down during this time of limited car events, as on page 40 he keeps the focus on great custom cars with a retrospective of Summernats 24, held a decade ago. In our technology feature this month on page 34, we feature BASF Automotive Solutions’ two great initiatives: joining Catena-X, an alliance for secure and crosscompany data exchange in the automotive industry, and launching THE

a virtual car to showcase chemistrydriven solutions for future mobility. We also hear from BMW Australia on page 24, about their latest exclusive member-only competition to win a BMW R nineT roadster motorcycle. On page 18 we have the full report on the Kangan Institute’s Industry Excellence Awards held in Melbourne last month and we revisit Andrew McCormick of PPG, a former Future Leader of the Industry, on page 36 and reflect on his career development. We also bring you all the latest local, global and product news from across the industry.

Stay safe and well, and as always, happy to chat.

The National Collision Repairer magazine – Making a difference in our industry


CollisionRepairer To receive our weekly e-newsletter sign up at www.nationalcollisionrepairer.com.au or email: josephine@nationalcollisionrepairer.com.au

“Staying Connected”

The National Collision Repairer – 3



Give yourself a tax break with Capricorn Capricorn, Australasia’s largest automotive co-operative, can assist its Members to take maximum advantage of the Australian Government’s taxation incentives to purchase new equipment. For several years, the Australian Government has offered the instant asset write-off scheme that allows businesses to claim an immediate deduction for the business portion of the cost of an asset in the year the asset is first used or installed ready for use. Following the numerous COVID-19 outbreaks experienced across the country over the past year, changes have been made to the scheme to extend eligibility to more businesses, increase the threshold amount for assets, and introduce temporary full expensing. Without these schemes, businesses would only be able to claim depreciation on any assets purchased. That is, the reduction in value of the asset over its life span. Under that system, it may take many years before a business can recoup the full cost of any equipment purchased and installed. The changes to thresholds result in more businesses and assets being eligible to immediately claim the business portion of the cost of new and second-hand equipment purchased and installed on their next tax returns through the instant asset write-off and temporary full expensing schemes. Therefore, many workshop owners who purchase and install

equipment in the lead up to the end of the financial year will not be left out of pocket for long with their expenses being reimbursed as a tax deduction. In terms of the maximum value of equipment that can be claimed by a business, this largely depends on when the item was purchased and first used or installed. This taxation deduction has proven to be a tremendous opportunity over the past few years to purchase new hoists, spray booths, wheel balancers, diagnostic scan tools, solar panels and other workshop equipment needed to stay competitive and to ensure business growth. Of course, not every business has thousands of dollars lying around that can be easily diverted from paying wages and other regular expenses to invest in new equipment. To help Members take advantage of the incentives available and to help grow their businesses, Capricorn Finance may be available. Many Capricorn Members have

Norton PREP IT winner Norton is proud to announce the first monthly winner of the PREP IT! apprentice competition, which is designed to encourage, support and engage with the next generation of automotive talent and be part of their learning journey, both in the workshop and at TAFE college. PREP IT! aims to showcase the skills that apprentices learn in perfect preparation, using sanding techniques such as manual blocking, machine sanding, wet sanding and de-nibbing and polishing. The competition requires the apprentice to show their preparation skills and

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knowledge in any process step (or combination) from bare metal through to final defect removal and polishing of paint work, using a Norton Abrasives product. The team at Saint Gobain congratulates Lochlan Morgan, a 1st year panel beating apprentice at Kangan Institute Victoria. Lochlan prepared a door panel utilising Norton Cyclonic Blaze sanding discs. The PREP IT competition is running until December 2021, so to enter or find out more, visit www.saint-gobain.com.au

been pre-approved for loans up to $30,000 to fast track the application process, making it easier for them to purchase new equipment before the end of the financial year. In relation to the taxation incentives currently available and referred to in this article, there are eligibility criteria in relation to business turnover and asset value as well as exclusions and limitations in place on certain items, including a maximum value for passenger vehicles purchased. It is important for Capricorn Members to seek the advice of their taxation accountant to check whether their businesses are eligible for any of the incentives that are currently in place. For more information on temporary full expensing or instant asset writeoff, visit the Australian Tax Office website https://www.ato.gov.au/. Capricorn Members can find out more about the finance available to them by visiting Capricorn online at www.capricorn.coop/eofy.

We’ve W e’v ve e seen se een en th tthe he next next big b tthing hing a thousand tho ou usand ttimes. ime es. It’s It’s never never too too big. big. g We’ve been in the industry long g enough en to understand th hat change is inevitable. It’s why we identify fyy and develop se ervices so Members have the stren ngth to overcome toda o y’s challenges, as well as tomorr omor ow’s.


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Shake-up at AMA Group Following the departure of Andy Hopkins and the subsequent appointment of Carl Bizon as Group CEO it appears that the inevitable reorganisation is now underway at AMA Group. It has been confirmed that several key executives of the Panel Division, Steven Bubulj Chief Executive Officer, Peter Bubeck Chief Commercial Officer and Stephen Harding Smith Chief Financial Officer have all moved on, in what appears to the next phase of the changing of the guard. While sources are adamant all three executives left of their own accord as Bizon looks to implement cultural changes and greater corporate governance, it has also been suggested that there is more to this than meets the eye, which is consistent with my own commercial experience. The shake-up comes on the back of the recently-released half year results, that show that the profit was significantly propped up by JobKeeper. The half year investor presentation indicated that the group’s strategy would be a combination of organic growth and growth by acquisition, supported by several internal initiatives such as: margin expansion, operational excellence, operational accountability and people-related initiatives. Interestingly, the company has outlined several governance initiatives that bring greater focus to an area that

has come under severe scrutiny in recent months. These include: a transition in leadership style from “Entrepreneurial and Big Picture” to “Operations and Outcomes”; a focus on governance, declaring that what should be in place, will be (as it always should have been); enhanced systems, processes and controls; culture transformation from a private operating style to one of public company governance (clearly also long overdue); and a declaration of greater risk assessment and mitigation strategies. Of particular interest was the performance of AMA’s Panel Division, which delivered a year-on-year increase in revenue and EBITDAI largely due to the benefit of a full six months of trading from acquisitions such as Capital SMART, the impact of the additional nine sites acquired in the prior half-year and, of course, circa $28 million in government wage subsidies. The business also reported a strong performance by the Heavy Motor business, increasing its contribution from 10% to 15% of the division’s EBITDA, and that the integration of Capital S.M.A.R.T’s paint and consumables was substantially complete and is – apparently – wellpositioned to achieve its synergy targets in the second half. The investor presentation also contained indicators of several headwinds and tailwinds but did not

provide an update on its full year forecast, and no dividend was declared for H1 once again. It is not our intention to decipher the group’s financials as we will leave that to the financial press, however, the share price dropped on the announcement of the results, suggesting that investors have yet to be convinced. Clearly, this is a great opportunity for Bizon to instil greater market confidence in this industry-leading organisation, a cause that will be greatly enhanced by greater transparency. In addition, while the departure of key executives with extensive industry experience is a short-term blow, it does clear the way for Bizon to select his own team and implement his own strategy. Once again, I suggest – watch this space. For the complete half year presentation, visit: https://amagroupltd.com/investorcentre/financial-reports/

Kilburn Crash Repairs achieves I-CAR Gold I-CAR Australia is pleased to announce that Kilburn Crash Repairs in Adelaide has been awarded the prestigious I-CAR Gold Class Collision status. “The Gold Class accreditation has been a great achievement for us at Kilburn Crash Repairs. Our whole team have gotten behind us and proven their passion in I-CAR Training,” said Johnny Zollo of Kilburn Crash Repairs. “The I-CAR training has become quite flexible with their virtual delivery. By having our staff undergo constant training, it gives our customers a peace of mind knowing that their cars are being repaired by knowledgeable and skilled technicians in our workplace who are not compromising

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their safety. “Our I-CAR industry training partner AkzoNobel has also delivered high quality on-site training, which has been excellent and beneficial. We thank all of our instructors for delivering such high standards in their courses,” concluded Zollo. Congratulations to Kilburn Crash Repairs, who are part of the Car Craft group, for joining the growing number of businesses that have recognised the benefits of regular training, not only for their staff members, but also their valued customers. Their training to achieve Gold Class accreditation, which also completes AMBRA Category 2 training requirements, places them in

a very strong position to overcome the challenges presented by the everevolving body repair industry. For further information, contact I-CAR Australia at goldclass@ i-car.com.au or on 07 3219 9088.

The Kilburn Crash Team.








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North Shore BMW Body Shop An innovative leader now with Glasurit 100 Line North Shore BMW Body Shop, located in Artarmon, NSW, continues to lead the market by adopting the latest technology in the automotive repair market – BASF’s new waterborne basecoat system Glasurit 100 Line. Glenn O’Donnell, General Manager Body Shop at North Shore BMW, has been a loyal BASF customer for three decades and it is the long-time relationship that he has with approved Glasurit distributor, The SAPE Group and BASF, that solidified his decision to install BASF’s latest refinish technology. “I have been with Glasurit a long time and I really like the people that I deal with,” said O’Donnell. “They put all their cards on the table and said, ‘we really want to move forward with you, and this is what we want to do’. They are good to deal with.” Being a manufacturer-owned business, North Shore BMW Body is no stranger to accessing quality training for new and rapidly advancing technology and ensuring its staff are well prepared and highly skilled to carry out the quality repair work each day. This is particularly true with the growing number of electric vehicles that are entering the Australian market. “Staying abreast with new technology is what we aim to do, and we are really well poised to do that,” said O’Donnell, “Panel beaters are highly skilled people, and we are about to find out how highly skilled they are: they have to do so many tasks now and we need to attract curious, clever, and innovative people to our trade.” With the support of BASF and The SAPE Group, head painter Lindsey Jones attended the Glasurit Refinish Competence Centre for training by BASF National Head Trainer, James Green. Soon after Jones successfully

completed training on Glasurit 100 Line products and processes, O’Donnell committed to installing the new system and his team of expert technicians have been refinishing vehicles with this waterborne technology since January 2021. “It was refreshing to put 100 Line in, and it has been everything we expected, and more. We are fortunate that we sent a young painter for 100 Line training and he has really embraced the new technology and become efficient at using the product. It creates a really good finish and that’s what our customers expect.” Australia was one of the first markets in the world to introduce 100 Line in September 2020 as the appetite for the latest technology from customers such as North Shore BMW Body Shop is strong. Collaborating with the customers, distributors and suppliers is crucial to ensure mutual success. The ability to deliver on the promises is always of the utmost importance to ensure customer satisfaction.

IAG appoints top Australia and NZ executives IAG has appointed top executives for its Australian intermediated and direct businesses after last year announcing it was splitting the local division and introducing a new structure. Jarrod Hill, who has been Chubb’s Australia and New Zealand President, will join IAG in September as Group Executive Intermediated Insurance Australia. Chubb recently announced that Hill was leaving the company. “Jarrod is a seasoned commercial insurance executive with a strong background in technical underwriting and brings with him more than 30 years’ experience,” said Nick Hawkins, IAG CEO. “We have an opportunity to build a strong intermediated business

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and I look forward to welcoming Jarrod to the team to drive that work.” Julie Batch will take over immediately as Group Executive Direct Insurance Australia after acting as leader of the intermediated business since November, while also leading Strategy and Innovation. Batch was previously Chief Customer Officer. IAG added that Amanda Whiting has been appointed CEO IAG New Zealand, after acting in the Direct Insurance role since November, and will take over from Craig Olsen in August. Whiting will have accountability for intermediated insurance in Australia until Hill joins, while Mr Olsen will continue to report to Hawkins after August, working on corporate priorities as Group Executive Strategic Projects. IAG also announced that Neil

Morgan has been appointed Chief Operating Officer, effective immediately, and will retain his accountability for technology and digital.

IAG'S Nick Hawkins.



Ford Design Studio in Australia undergoes multi-million-dollar update Ford Australia is positioning for a busy 2021 and beyond, recently expanding its high-tech design studio to accommodate more than 200 designers working on Ford vehicles for Australian and global markets. The multi-year, $12 million facelift continues Ford’s ongoing investment in Australia, where more than 2,500 of the company’s engineers, designers, technical and automotive specialists are based. It will also benefit from another $2.3 million in additional studio technology infrastructure by the end of 2021. As the home of some of the most iconic Ford vehicles ever produced in Australia, the Ford Design Studio in Melbourne plays an important role in Ford’s global business portfolio. Max Wolff, Design Director for Ford International Markets Group and China, said: “The design studio underwent a minor refurbishment in 2012. This time around, the whole building has been redesigned. It has been structured around supporting our design process and our team, enabling them to work in a modern, creative environment.” The design studio was originally built in the 1970s and has been the birthplace of some iconic Fords, such as the XA Falcon, XD Falcon, FG Falcon and, of course, the Australian designed and engineered Territory SUV. Today, it is the global lead studio for the Ranger pickup and Everest SUV. The studio also had significant input into the design of vehicles sold in other markets, including South America, China and India. While acknowledging the studio’s important historic past, Wolff said the new facility looked to the future, incorporating improved leading-edge technologies. “We have a new virtual reality review space, which is a key tool for the visualisation team, and a five-axis gantry mill that is integral to the work of the clay modelling team.” Clay modelling, the backbone of vehicle design for years, has been given a new lease of life at Ford Australia. The studio’s team of 40 clay modellers can now use cutting-edge digital technologies to speed up the design process. “The new five-axis

gantry mill is an interface between the physical and digital worlds, taking information from the computer and quickly and accurately translating it into the physical with a greater level of detail. We can also feed that information back into the computer’s digital models,” added Wolff. Critical to the facility’s overall design were new break-out areas and collaborative spaces, fewer individual offices and more natural light, which Wolff said helped the creative process and collaboration. With natural light an important part of the design process, Genton designed a 1,110 m2 internal courtyard where vehicles could be privately viewed outdoors. The Ford Australia Design Centre has fostered some incredible Australian design talent over the years and continues to be an important part of the company’s annual graduate program, with more than 10 design graduates coming from the country’s leading universities currently working in the studio. Also, some of the designers are now working throughout the Ford global organisation. The company has invested more than AU$1.9 billion in research and development in Australia between 2016 and 2019. In 2020 alone, Ford invested more than AU$500 million in R&D and the company is on track to spend a similar amount in 2021.

Centenary for Mustang at Sandown Cam Waters led the celebrations as Ford scored its 100th podium finish for the Mustang Supercar at the second round of the 2021 Repco Supercars Championship. Waters was second in heat one and first in heat two at the Sandown SuperSprint, then second in races three and four of the season with his Monster Energy Tickford Racing Ford Mustang, as David Reynolds secured a third place in the final race with his Penrite Racing Ford Mustang. “For Mustang to have achieved 100 podiums at the start of just its third season in Supercars racing is an incredible achievement, and a testament to the hard work of all Mustang teams.

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Our thanks and congratulations to all the teams and drivers for continuing to raise the bar higher and higher,” said Andrew Birkic, president and CEO, Ford Australia and New Zealand. Changeable Melbourne weather meant the Ford teams had to cope with a huge range of track conditions, from

sun-drenched heat on Saturday through to a rain-lashed chill on Sunday evening. The best result for the Mustang posse was on Saturday, with five Fords in the top 10 places, and Waters is the best placed of the Mustang runners in the championship standings, moving up the order to fourth.

New life for electric vehicle batteries On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has announced $1.49 million in funding to Melbourne battery technology company Relectrify to advance their commercial scale battery and inverter system using repurposed second-life electric vehicle (EV) batteries. Relectrify is launching a 36 kW / 120 kWh commercial scale modular battery product, utilising second-life electric vehicle battery packs. The $3.3 million project will see Relectrify finalise development and undertake certifications ahead of the roll out of 20 battery units across commercial and industrial customer applications throughout Australia. Relectrify’s advanced BMS+Inverter battery control technology can boost lifetime and performance of batteries while reducing battery system costs. The technology, which was developed with support from ARENA in 2018, combines both hardware and software.

EV batteries are often considered to have reached end of life when their batteries have degraded to 80% of their initial capacity. While EV drivers may seek a new battery to improve driving range, the second-life battery remains a valuable and useful asset in stationary storage applications. The project will showcase the capability of its technology to extend the lifetime of batteries, while also highlighting the opportunity to reduce battery cost using second-life batteries. Relectrify will offer these batteries to selected Australian customers including utilities, industry and communities, both gridconnected and off-grid. Darren Miller, ARENA CEO, said the project will also help to reduce costs and improve pathways for battery storage to be installed at commercial scale, particularly in industrial settings. “Battery storage is already playing a crucial role in supporting the transition to renewable energy within industry. However, we need to do

more to make it commercially viable. Second-life batteries have significant potential to drive down costs, and Relectrify’s battery management and inverter technology can provide what is needed to transform them into valuable assets for businesses looking to make the switch,” said Miller. “This new commercial-scale battery (roughly ten times the size of a Tesla Powerwall 2) will provide a costeffective form of battery storage for use in commercial and industrial settings. Relectrify’s battery technology could be rolled out in a range of applications such as solar integration, providing backup power on farms and to microgrids, deferring the need for network upgrade and replacing diesel generators,” he concluded.



Hyundai’s hydrogen Fuel Cell EV, NEXO to hit ACT roads Twenty zero-emission Hyundai NEXO hydrogen fuel-cell electric vehicles have been registered and are set to hit the road this month as part of the ACT Government’s fleet. The NEXO fleet represents the first deployment of fully certified, ADR-approved fuel cell electric vehicles (FCEVs) in Australia, as well as the first use of hydrogen vehicles by a government in Australia. The arrival of NEXO on ACT roads is a milestone in the march towards a new era of vehicle transport, further developing opportunities for a hydrogen economy in Australia. ACT Minister for Climate Change and Sustainability, Shane Rattenbury, said that the NEXO fleet deployment is a positive step towards mitigating climate change. “Tackling climate change means tackling transport pollution, and zero-emission vehicle technology is a key part of this.” Australia’s first publicly available hydrogen station is scheduled to open in Canberra later this month and will provide the capability for 700-bar rapid refuelling of the NEXO fleet. The Lennock Hyundai dealership in the ACT suburb of Phillip is the first dealership in Australia capable of servicing hydrogen-powered vehicles, as the provider of service and support for the government NEXO fleet.

The initial 20 ACT Government NEXO vehicles will be followed by a fleet of five of the FCEVs for the Queensland Government, which are presently on a ship to Australia. Queensland Treasurer, Cameron Dick, said the aim is to demonstrate the viability of an FCEV for normal road use, whether for private motorists or the government. “We want to demonstrate to the Queensland community that these vehicles can be on the road like any other vehicle,” Treasurer Dick said. “They’ll be seamlessly introduced into the QFleet range of vehicles to show the public that hydrogen can be used safely.” The futuristic NEXO is Hyundai’s second-generation mass-produced FCEV from the company that pioneered the mass production FCEV. NEXO has a range of 666 km (WLTP), with a refuelling time of three to five minutes, in an SUV that emits only water vapour from its exhaust and purifies the air as it drives. With drive from a near-silent electric drivetrain, NEXO creates far less external noise than a conventional vehicle, which is an especially important benefit in urban environments. NEXO features the latest autonomous driving capabilities and is extremely safe – it is the first

FCEV to score the ANCAP maximum five-star safety rating. “The deployment of 20 NEXO fuel cell electric vehicles for the ACT government is a significant milestone in Hyundai’s long-term commitment to hydrogen as a key to zeroemissions transport solutions for Australia,” said Jun Heo, Hyundai Motor Company Australia Chief Executive Officer. “As part of a line-up that includes the hybrid and plug-in hybrid IONIQ, and the pure electric IONIQ and Kona models, NEXO also underscores Hyundai’s leadership in eco-mobility. As a co-founder of the Australian Hydrogen Council, Hyundai is proud of the work carried out to date to help develop and grow a sustainable hydrogen industry in Australia.”

The NEXO Fleet.

Simmos strikes Gold with I-CAR I-CAR Australia Gold Class Coordinator Gary Wood has announced that Simmos Accident Repair Centre in Byron Bay, NSW has been awarded the prestigious I-CAR Gold Class Collision status. Simmos Business Manager, Tony Dimmick said: “Simmos Accident Repair Centre would like to thank the team at I-CAR for helping us on our journey to achieving Gold status. The whole team has benefitted from the ability to do the courses as a group online, which made the whole process quick and easy.” Simmos is a well-known and respected business in the Byron Bay area of NSW. Over the past 12 months, they have committed to achieving the I-CAR Gold Class accreditation to

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further establish their status and reputation within the industry. Along with participating in various online courses, they have also taken advantage of I-CAR’s training alliance with Axalta to deliver product specific training to their staff members and have had their structural technicians complete both the steel and aluminium welding certifications as part of their Tesla-approved Body Shop requirements. “The pledge by Simmos to continue training after accreditation is something that all our Gold Class repairers have undertaken because they recognise the value and importance of training to meet the ongoing technological advancements

and changing demands of the collision repair industry” added Wood. For further information, contact I-CAR Australia at goldclass@ i-car.com.au or (07) 3219 9088

The Simmos Team.




Steven Brett Managing Director Axalta Coating Systems, Australia and New Zealand WE MEET STEVEN BRETT, WHO CELEBRATES ALMOST TWO DECADES IN THE REFINISH COATINGS INDUSTRY, AND FIND A STRONG-WILLED AND DETERMINED LEADER WHO IS COMMITTED TO BOTH HIS ORGANISATION AND TO OUR COLLISION REPAIR INDUSTRY. NCR: By way of introduction, tells us a bit about yourself, who you are and where you’ve come from. SB: I began my career almost 40 years ago as an engineer in the oil industry – with Ampol in Queensland. Over the subsequent 20 years, I had a variety of technical and commercial roles with Ampol and then DuPont, essentially in the chemicals sector, which is very much a corporate business-tobusiness environment.

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I have always been interested in the business-to-small-business sector, so I was really pleased when I got the opportunity to move into DuPont’s refinish coatings business at about the turn of the millennium. It has been everything I expected it to be, and I’ve had no regrets.

years prior to undertaking a range of strategic projects for our rapidly growing business across Asia-Pacific, whilst being based in Sydney. Key projects included process improvements in many different countries across many different businesses, which I did for about five years.

NCR: I believe you have had several roles within the refinish business unit? SB: My first role was brand manager for the Spies Hecker product line shortly after it was acquired by DuPont, which was a great introduction to the industry. I then moved into a national sales manager role for the refinish business, which I did for several

NCR: So, how did you find your way into your current role? SB: The final strategic project that I led across Asia-Pacific was the transition from DuPont to Axalta Coating Systems following the Carlyle Group’s completion of the acquisition of DuPont Performance Coatings in 2013. I was appointed to my current role in 2015 for a variety of reasons, including that Axalta was looking for someone who was more in tune with the new business culture. Having been integral in the transition in AsiaPacific, I had a solid understanding of what the organisation was looking for and how we could make it happen in Australia and New Zealand. I found it really great to reconnect with the local market and also renew relationships both within our distributor network and our end-user customers.

NCR: And how would you best describe your primary responsibilities? SB: Similar to any country manager role at Axalta, the key areas of focus include driving growth, but not just growth for growth’s sake – profitable growth; fostering innovation, not only in product development but in areas such as our business model; and stakeholder management, which, in addition to employees and customers, includes our distributors and the industry as a whole. We are becoming increasingly prominent in industry matters that are well beyond the boundaries of simply delivering a financial result for our shareholders.

NCR: While you were well-placed to manage any subsequent transition if there had been another change in ownership, what approach did you take to ensure the business would be able to make any such transition? SB: The Australia team had already successfully managed through a number of significant change events, such as the opening of our new distribution centre at Marsden Park, and I knew they would be able to adapt to whatever scenario played out. Throughout these times of change our focus was, and continues to be, on the customer and the success of their businesses.

NCR: Now, Axalta seemed to be in a state of flux in the early years – how has that impacted your business? SB: As is normal with any change in ownership, Axalta went through a period of growing pains while we established the brand, developed our short and long-term strategy, put the right leadership team in place, and explored a range of options including potential sale, to increase shareholder value. Globally, these issues impacted some markets more than others but, in our case, we had an experienced local team in place that was the right size and fit for our business. Irrespective of what may have happened, we maintained a mindset that we needed to put our customers first, focus on our business and support the industry.

NCR: So, what can the market expect from a more stable organisation?

Steven with CEO, Robert Bryant.

SB: Axalta has solidified a long-term strategy focused on growth, operational excellence, and innovation. Our CEO, Robert Bryant, publicly committed to a two-fold growth agenda: organic growth and sensible, strategic growth-by-acquisition. The latter will be driven at a global level so, for us locally, it means that we continue to focus on the things we do best. Firstly, product renewal by focusing on the fundamental chemistry of the product in the can, which we believe gives our customers the most effective solution without the need for additional capital investment, such as drying technology. Secondly, enhancing our high levels of service by optimising

Opening the 2019 Axalta Symposium.

The state-of-the-art facility in Sydney.

The National Collision Repairer – 1 5


business models and the use of digitisation, by which I mean not only spectrophotometers per se, but how they integrate with our colour tools and equipment. And finally, we are absolutely committed to a full distribution model, where we are constantly working with our distribution partners to maximise value to our end-user customers. Our field technicians are of the highest calibre and are an integral part of our value proposition when it comes to the coalface. NCR: What are the key challenges facing your local leadership team? SB: Each of our functional leaders, sales, marketing, services, operations, technology, finance and HR, have a key role to play in the success of the business. In the short term, it’s all about instilling the confidence in our customers that the industry is well and truly on the road to recovery and will indeed bounce back stronger than ever. In the longer term, there are a few challenges we’ll continue to solve. Talent is always front of mind for the leadership team. We have a strong, experienced organisation today, but there is always opportunity for renewal, fresh thinking, and scaling as we grow. More broadly, the Australian (and New Zealand) refinish coatings market has not grown in several years, predominately due to the improvements in coating technologies, so delivering on our organic growth objective will mean taking “a larger

The Axalta Services Value Proposition.

1 6 – M OV E R S & S H A K E R S



piece of a smaller pie”. To do this, we will attract new customers based on our product and colour capabilities, our value-added services and our distribution strength. In addition, our global organisation has realigned along business lines rather than geographic lines, which brings what we do at a local level onto the global radar. With the significant portion of our ANZ revenue coming from refinish, we can expect even greater support from our global colleagues, due in no small part to the greater focus on the business unit. NCR: So, what will success look like for Axalta in Australia and New Zealand in the post-COVID-19 world? SB: Based on our strategic growth objectives and the above-mentioned areas of focus, our success will be measured by the net customer growth across the business. We measure the wins and losses (as we all know, there is always an element of customer turnover), but we will need to move more new customers across to our brands. During 2020, body shops “battened down the hatches”, although we are already seeing a propensity for body shops to entertain alternatives to their current supplier. Our job is to demonstrate that we are that alternative if we are to deliver on our organic growth. NCR: And a closing comment for our readers? SB: Every now and then we all need

to stop and think about how important the collision repair industry is to the overall community. We all know that a new vehicle is the second largest investment we are likely to make, so repairing it correctly is very important. However, I fundamentally believe that safety is first and foremost our primary concern, and the quality of the repair is paramount. It is all too easy to get distracted by our day-today issues, but it is important to remember that we are in a vitally important service industry. Editor: It was such a pleasure to meet Steven and get to know what makes him tick. He is, in every sense of the words, a real mover and shaker in our industry.

Opening the state-of-the-art Training Centre.



with Kangan Institute

Kangan Institute’s Industry Excellence Awards 2021 The Kangan Institute once again held its annual awards presentation in the last week of summer. The awards recognise their elite apprentices across the full spectrum of trades, and the National Collision Repairer was invited to report on the young talent from the Automotive Centre of Excellence. The event was again held at Zinc in Melbourne’s Federation Square, in COVID-19-friendly conditions, beginning with cocktails and canapes to allow the guests time to mingle with the Kangan Institute’s staff, special guests and celebrities. The formalities got underway with an Acknowledgement of Country, recognising the Wurundjeri peoples of the Kulin Nation as the traditional owners of the land on which the event was held. The MC for the evening was TV celebrity and successful businesswoman Elise May, who spoke about her background and drew parallels between her journey and that of an apprentice, highlighting the sacrifice, dedication and commitment required to be successful in the modern world. May also thanked the sponsors, business owners and, of course,

The Sheen Group's Tony Todaro presents to Matthew Bowers.

1 8 – TA F E TA L K

Kangan Institute for their support of our next generation of tradespeople. May introduced Bendigo Kangan Institute’s CEO, Sally Curtain, who congratulated all the award recipients, acknowledged the challenges of 2020 and recognised how important it is to have the support of friends and family. She also highlighted the dedication and commitment of the teachers and trainers, who go “above and beyond” to prepare the apprentices with jobready skills. Curtain also reminded the apprentices that this is just one of the steps on their journey during their careers, wherever they may lead, and spoke of the upcoming 67th Victorian Training Awards. Curtain also took the opportunity to congratulate Phil Murphy, Executive Director – Student Journey Transformation at Bendigo Kangan Institute, on his award of the Public Service Medal for outstanding public service to vocational education and training in Victoria, which he was awarded in the Australia Day Honours 2021. In summing up, she elaborated on the importance of collaboration, saying that TAFE and industry are inextricably linked, and the ongoing collaborative partnerships are what create the highly trained professionals of the future.

the Sheen Group's Dylan Hoskins and Lachlan Cheney.

Now onto the main event – the award presentations. Industry leading coatings company PPG Industries once again sponsored the Automotive Refinishing Technology Apprentice of the Year award, which was won by Braydon Dekert of Unique Body Smash Repairs in North Sunshine. Similarly, with their history of innovation, 3M continued their sponsorship of the Automotive Inspirational Student of the Year, which was won by Jayden Blum of Bendigo Marine and Outdoors. The Sheen Group, a key client of Kangan Institute’s Automotive Centre of Excellence, was once again present in numbers and sponsored the Automotive Body Repair Apprentice of the Year, which was won by Matthew Bowers of Dwyers Toyota in Bairnsdale. The Sheen Group also recognised their own apprentices, with Dylan Hoskins from Box Hill being awarded the Sheen Group Refinishing Apprentice of the Year and Lachlan Cheney from Glen Waverley being awarded the Sheen Group Body Repair Apprentice of the Year. Tony Todaro of the Sheen Group, who presented the awards, said: “It’s always a great pleasure to support these awards as we recognise those who are the future of our industry.”

Chris Edwards of PPG presents to Braydon Dekert.

The other prestigious automotive award presented on the night was the Sir Henry Royce Foundation Award for Excellence, won by Patrick Gammoh of Austruck Truck Bodies in Seaford. Jason Trewin, Director – OEM & Industry Relations at I-CAR Australia, the pre-eminent training provider to the collision repair industry, said: “It’s always exciting to see the future technicians of our industry recognised for their achievements at such a fantastic event. Congratulations to all those who received awards and those who completed their training through the difficult times of 2020.” May introduced the keynote speaker (by Zoom due to border restrictions), Josh Richards, one of six Australians on the short-list of 100 potential astronauts to go on a oneway mission to colonise Mars. Richards spoke about the mission to Mars, adding some context about the first moon landing. It took eight to nine days to go to the moon and back in a space capsule the size of a large SUV, with a lunar module the size of a Holden

Barina. However, it will take six to seven months for a one-way trip to Mars in a space capsule the size of a school bus. The technology has been focused on getting to Mars, with no investment in how to get people back home –thus the one-way nature of the mission. The initial stages of the mission will send supplies and equipment to establish a colony all before anyone leaves the Earth. The colony will be fully sustainable, recyclability will be of paramount importance, and the food source will be strictly vegetarian, except for protein-rich insects such as crickets and grasshoppers! So, who is really suited to go on such a mission? Practical, hands-on, adaptable and team-focused are all critical characteristics – someone with a rich and varied background. This is where Richards comes in, with his experience as a physicist, combat engineer, explosive expert, cave diver and even stand-up comedian. If selected, he would bring so much to the mission. So, what’s this all got to do with Kangan Institute’s apprentices? Well, Richards wrapped it up by

encouraging the students to find their passion and chase their dreams: “Remember, you can do anything if you put your mind to it.” May wrapped up proceedings, thanking the special guests, teachers and staff, award recipients and, most importantly, the families and support networks of all the apprentices who, she again emphasised, are the future of their respective industries. Gavin Cribb, Education Manager at the Automotive Centre of Excellence, summed up the evening: “It has been so great to be able to hold a live event, which once again has been a tremendous success. We congratulate the students and their families, as well as the teachers and trainers who have been instrumental in the development of these young men and women.” The National Collision Repairer congratulates all the award recipients, the teachers and the support staff at Kangan Institute for what was, once again, a truly inspirational experience and an extremely professional awards evening.

Elise May with CEO, Sally Curtain.

Josh Richards.

Chris Edwards, Phil Murphy PSM and Jason Trewin.

Team Saint Gobain.

The National Collision Repairer – 1 9



Chelsea Autobody A vision to service the prestige sector AT A TIME WHEN MANY IN OUR INDUSTRY ARE CONSIDERING THEIR FUTURE, MECHANIC JOHN KARLAGANIS HAS ESTABLISHED A PRESTIGE COLLSION REPAIR FACILITY IN MELBOURNE’S SOUTH EAST WITH THE SUPPORT OF CAR-O-LINER’S LINDSAY BATTEN. John Karlaganis, Managing Director, takes us back to the beginning of his automotive career and we find he is actually a new player in the collision repair industry. John has a Bachelor of Commerce degree from La Trobe University, and then went on to complete his apprenticeship as a mechanic in 2000. He subsequently spent 17 years working in the mechanical trade before his first foray onto the collision industry. “I bought my first panel shop, Chelsea Accident Repair Centre, as a going concern in 2017. It is still operating, literally down the road. The work is predominantly supplied by Platinum Towing, our family business that operates within the allocation system in Melbourne, which avoids multiple tow trucks arriving at an accident scene and ensures that accidents are attended to as quickly as possible.” John believes he can bring more to the table than the “normal” panel shop,

as evidenced by the quality of the facility, from the reception area all the way to the vehicle delivery bay. His drive to succeed, combined with his commitment to hard work and a passion for cars, give him every confidence in the future of his business. “My parents emigrated from Greece in the mid 1970s and my brother and I were born here in Melbourne. My dad started his mechanical workshop, which my brother manages to this day, and the family business now has several mechanical, towing and collision businesses.” John has always been one to look for a new challenge and he saw the potential in our great industry. However, he

A true partnership – Lindsay Batten of Car-O-Liner with John Karlaganis.

2 0 – TA L K I N G S H O P

was frustrated when he could not keep up with the demand at Chelsea Accident Repair Centre and was particularly concerned that he was losing prestige work. He decided this was the area he needed to address. “We initially bought a new site and began the fit out in late 2019, but on Christmas Eve I saw this pre-existing factory come up for sale, so we stopped the fit out and re-located our equipment to where we are today.” John first met Lindsay Batten of Car-O-Liner at the 2017 Collision Repair Expo and was immediately drawn to the

Car-O-Liner brand, which he always believed was the best in the industry. They built a strong relationship to the point that when it came time to set up the new facility, Lindsay was there to meet his every need. “We opened the business at Easter 2020, by which time COVID-19 was clearly becoming major issue in the community, but John was already committed to the venture. My dad always told me: ‘when you’re already dancing, keep dancing’, and so we stayed true to the strategy. It is beginning to pay off, but only through the hard work and dedication of our family and our staff, together with the unerring support from Lindsay and Car-O-Liner. We put the huge Car-O-Liner light box on the front of the building as a way to say thank you for the support. “We now have 11 people in the business and currently put through 12 cars per week, all of which are heavy

been in the industry his entire career and with Car-O-Liner for the past 23 years. Lindsay tells us about the CarO-Liner range of equipment already installed in the shop: “We have installed two Quick 42s, three Speed Benches, a full EVO 1, 2 and 3 wall system, a 4WD bench and range of welding equipment, including the fully automatic CTR 9.” John adds: “It is the quality of the equipment, ease of use, reliability, and ongoing service and support that makes all the difference. The combination of pulling, straightening, measuring and welding equipment makes our life so much easier and leads to a better repair, first time, every time.” In addition to Car-O-Liner, Chelsea Autobody uses other premium brands such as Cromax coatings from Axalta Coating Systems and 3M ancillary products. It’s all about being premium in everything they do.

hits. However, as our reputation grows, we are attracting interest from several insurers and expect the numbers to increase in the not-too-distant future. In addition, as business starts to get back to normal, OEM training will resume and drive further demand in our business.” We turn our attention to John’s “first impressions” about the industry and find that as he becomes a more serious player, he is more exposed to the influence that insurers and the OEMs have on the industry, However, he reinforces that he is developing good working relationships with several insurers and is also working towards prestige OEM approvals. “The investment in Car-O-Liner equipment is part of the overall strategy to create a prestige business so that we have all the necessary tools, equipment and training to become an OEM-approved repairer across several prestige brands.” I turn to Lindsay Batten, who has

John (centre) with dad, Steve and brother Paul.

CA's main workshop.

The prestige reception area.

Customer delivery.

The National Collision Repairer – 2 1


Minutes with ...

Gavin Armstrong Capricorn Society Limited When did you join the industry? I have been in the industry my whole life. You could say from the age of 2 when I was running around my parents Crash Repair shop. Officially 1986.


We turn our attention to the issue of electronic technology in today’s cars, especially at the prestige end, and John is quite clear: “We use the Snap-on scan tool, which does 60 to 70% of what we need to do, but when it comes to post-repair calibration, I rely on the local dealers with whom I’ve built really strong relationships over the years from my decades in mechanical repair.” John is also very clear on what differentiates his business from those in the local area. He takes a holistic approach to business, by which he means that although he manages his costs on every repair, he takes a bigger picture view of the business overall. “We go the extra mile every time, even to the point where I am very hands-on when it comes to returning the vehicle to the owner. We strive for excellence in everything we do. As long as our customers are satisfied and the business is profitable

What was your first job in the industry? Apprentice, Coach & Motor Body Painter as it was known back in the day. What do you do now? Area Manager Capricorn - Panel QLD. What do you like about the industry? People and New Technology What don’t you like about the industry? Any negativity What music do you like? Aussie pub bands from the 80’s. Inside the mixing room.

Your Favourite Artist? Hoodoo Gurus Your favourite food? Italian Your favourite drink? Rum Your hobbies? Boating, Fishing, Motor Racing, RC Boats, Bike riding Who in the world would you most like to meet? Triple F1 world champion, Jackie Stewart The Car-O-Liner Speed Bench.



at the end of the month, we are happy.” John also cites the fact that they are starting to receive rectification work, which he sees as a reflection of their growing reputation. Regarding his future plans, John says he is looking to grow, but not at the expense of quality. “The aim is to become a prestige approved repairer, which we will achieve with our focus and commitment to quality repairs. After all, what we do is a reflection on the manufacturers’ brands.” John also says that in going the extra mile he often does little things for which the insurer will not pay. This, as we know is not uncommon, not only in Australia but in prestige shops in the USA. “I will not compromise my reputation to save ‘a few dollars’. We are in this for the long haul,” he said. Editor: It’s so refreshing to hear from someone who is relatively new to the industry speak so positively about the great opportunities ahead.

! e v a S o t e m i t It’s


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Make life a ride with BMW Your chance to win a BMW R nineT Roadster with BMW & MINI Trade Club The BMW & MINI Trade Team is excited to announce their exclusive member-only prize draw competition to win a BMW R nineT motorcycle. The BMW R nineT, which has received a raft of updates for the 2021 model year including extensive standard features, updated styling and increased pulling power, makes an immediate statement with its combination of classic motorcycle design and modern technology. You could be the lucky winner of this roadster by simply purchasing a qualifying amount of Trade Club Parts on one invoice and entering the prize draw. The more you spend, the more chances you have to win. It's easy to enter. Visit https://bmwtradeclub.com.au/motor cycle-competition-entry and enter your invoice details into the form. The

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2 4 – I N D U S T R Y I N I T I AT I V E



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Scott McLaughlin’s IndyCar debut in PPG colours With the NTT IndyCar Series season set to kick off on 18 April at Barber Motorsports Park, Alabama, Kiwi star Scott McLaughlin is ready and raring to go! After making the monumental decision to swap his three-times championship-winning Supercar for a shot at IndyCar glory, McLaughlin is hoping to emulate the feats of fellow Kiwi, Scott Dixon, who has captured six IndyCar titles (2003, 2008, 2013, 2015, 2018, 2020). Although he acknowledges it’s going to be a steep learning curve, McLaughlin has been methodically putting the runs on the board and showing good pace during pre-season IndyCar test sessions. As he begins his rookie season with the legendary Team Penske, the 27-yearold native of Christchurch, New Zealand, will do so in PPG colours – an association that goes right back to his early karting days. “It is surreal to think my first full season in the IndyCar Series is almost here. I am truly living out my dreams and to have PPG on board as our primary partner is amazing. I watched the beautiful blue and white PPG cars compete over the last few years and

they look amazing on the track. It is going to be an honour to represent PPG in the No. 3 Team Penske Dallara/Chevrolet this season,” he said. PPG is also one of Team Penske’s longest-active partners and this year the pair celebrate their 37th season together. Roger Penske, Penske founder, Chairman and CEO said: “PPG is a global, industry-leading brand that has been a terrific partner with Team Penske for more than three decades. Our relationship with PPG has continued to grow and reach across all areas of our business.” Throughout an incredibly successful four years at DJR Team Penske, McLaughlin helped secure three team championships, while also winning the driver’s title in each of the last three seasons. Over the course of his nine-year Supercars career, he won 56 races and 76 poles, which already ranks him amongst the team’s all-time leaders in career victories (third) and poles (second). With the resources of Team Penske, PPG, and Scott McLaughlin’s incredible skills behind the wheel, it’s looking like an epic season, says Bill Shaw, PPG Director, Strategic

Accounts, Automotive Refinish. “The relationship with Team Penske has been extremely successful for PPG, both on and off the track. We are excited to add another chapter to our history with Scott McLaughlin and the No. 3 PPG Dallara/Chevrolet team. Scott has proven himself to be one of the most talented race car drivers in the world and we know success in his new opportunity with the team is just around the corner. PPG is excited to be a part of that.”

Scott McLaughlin.

Colourful quarter mile partnership continues One of the most recognisable forces in the US NHRA Drag Racing Series, Tasca Racing, is set to continue with its winning paint design featuring PPG. Led by team president and driver, Bob Tasca III, Tasca Racing will run a full schedule in the “Funny Car” category with its 11,000-horsepower PPG Ford Shelby Nitro Mustang. As well as being onboard as a secondary sponsor throughout the season, PPG will serve as Tasca Racing’s primary sponsor for two key races – the New England Nationals on 11–13 June and the Mile High Nationals on 16–18 July. “We are thrilled to sponsor Tasca Racing again this year,” said Bill Shaw, PPG Director, Marketing and Strategic Sales, Automotive Refinish. “PPG and Tasca Racing have had a strong relationship for more than 25 years, ever since Bob’s grandfather began using PPG products in his Ford dealership collision centre in Cranston, Rhode Island. It was only natural that PPG would help sponsor the Tasca team when it decided to take to the track.” Tasca Racing’s Mustang regularly reaches speeds in the 325 mph zone and beyond in just over 3.8 seconds, which has seen it snare victories at six national NHRA events. “It is great to have PPG as a sponsor again. Seeing the PPG logo

2 6 – G LO B A L N E W S

on our car says it all about our partnership. With five collision centres – and soon to be six – spraying PPG, I am thrilled to continue that relationship,” said Tasca. Bob Tasca III is also vice president of the Tasca Automotive Group, which operates multiple locations, including new car dealerships, collision centres and service centres, throughout New England and Florida. PPG Envirobase High Performance waterborne basecoat system is the brand of choice in the company’s collision centres.

PPG Tasca Racing.

AkzoNobel and McLaren Racing extend F1 partnership McLaren Racing’s 2021 Formula 1 car will again feature AkzoNobel’s high-performance coatings following an extension to the long-standing partnership that debuted in 2008. As Official Paints and Coatings Partner, AkzoNobel is providing its Sikkens vehicle refinish products for all painted parts of the MCL35M, as well as the team’s transport, garage and accessories. In addition, the company’s Marine and Protective Coatings business is also supplying Intertherm 50 heatshielding from its International product range for critical components surrounding the engine and exhaust. “We’re very proud to extend our successful partnership with McLaren Racing, which is driven by collaboration, innovation and the pursuit of high performance,” said Patrick Bourguignon, Director of AkzoNobel’s Automotive and Specialty Coatings business. “The McLaren F1 team’s spirit and dedication to success inspires us in our endeavour to continue delivering the best products and services to all our customers.” Mark Waller, Chief Commercial Officer, McLaren Racing added: “A partnership that has spanned over a decade, AkzoNobel’s passion to continue to explore and innovate aligns directly with our team. We are delighted to continue our partnership and the development of outstanding innovation through AkzoNobel’s paints and coatings products to help further our race cars’ performance on track.”

The McLaren F1 team will be looking to build on a remarkable 2020 campaign, when they finished third in the constructor standings. Meanwhile, a dynamic new driver lineup sees Australian Daniel Ricciardo join Brit Lando Norris. Scientists and technicians at McLaren Racing and AkzoNobel have been working together for well over a decade now, with the partnership having been extended in 2012 to include McLaren Automotive. As well as helping to accelerate innovation in coatings technology and colour development, the collaboration has also paved the way for future exploration of new opportunities. “We are all extremely enthusiastic to see our Sikkens and International coatings in action on the MCL35M this season and can’t wait for the scheduled return of F1 racing to the Netherlands in September,” concluded Bourguignon.

Daniel Ricciardo and Lando Norris.



Two major announcements for Axalta in China Axalta has announced the launch of its Spies Hecker Waterborne Full system, its latest full-layer waterborne solution for refinish customers in the Chinese market. The announcement was made on 3 March during the grand opening ceremony of its Southern Refinish Training Centre (RTC) in Guangzhou. The new auto refinish coating system brings world-class technology to the Chinese refinishing industry while providing excellent colour performance and also meets the new GB24409 – 2020 national mandatory standards in China. The Spies Hecker Waterborne Full system was unveiled and demonstrated to refinish customers at the opening ceremony, where John Fei, Axalta Refinish China Business Director, said: “For over three decades, Axalta has continued to invest in the Chinese market through facilities such as the RTC and bringing our latest innovative and environmentally responsible products and applications to customers across China. Today, the

introduction of the Spies Hecker Waterborne Full system underscores Axalta’s commitment to the sustainable development of customers in China as part of our long-term growth strategy for the country.” The new RTC is a strategic investment in Axalta’s growth trajectory, with the new facility providing customers in South China with greater access to advanced coating technologies and value-added services. In recent years, Guangzhou’s automotive production capacity has been growing steadily – Guangzhou ranked first in the country with 2,922,600 vehicles produced in 2019. Guangzhou is ramping up auto production with a goal of five million units by 2025. Following years of development, Guangzhou has gradually developed three major automotive industry clusters in the north, south and east, highlighting the huge potential for future growth of the automotive industry in South China. “Building a new Refinish Training Centre is part of Axalta’s commitment

to the South China market and an important component of our growth strategy in China,” said Simon Lee, Interim President of Axalta China and President of Refinish Business of Asia Pacific. “The addition of the South China facility, together with the other three Refinish Training Centres across the country, will form a national service network to enable Axalta to more effectively serve auto body collision and repair shops in China with high quality paints, sustainable applications, and customised value services.” This article courtesy of Russell Thrall III, publisher CollisionWeek. Check out their website at: www.collisionweek.com

Mercedes-Benz AG approves Axalta’s refinish brands until 2025 Axalta’s premium global refinish brands re-approved for Mercedes-Benz network across eight Asia-Pacific markets Mercedes-Benz AG has renewed its approval of Spies Hecker and Standox, two of the premium global refinish brands of Axalta Coating Systems, a leading global manufacturer of liquid and powder coatings. Effective 1 April 2021, Spies Hecker and Standox are once again approved for use across the Mercedes-Benz network in eight Asia-Pacific (APAC) markets until 31 March 2025. This agreement is in addition to MercedesBenz approvals already in place with Spies Hecker and Standox in over 60 countries globally. Additionally, Standox is awarded Mercedes-Benz Preferred Partner Status in Australia, India, Japan and Taiwan and for Spies Hecker in mainland China. Simon Lee, Managing Director for Axalta’s Refinish business in APAC, said:

2 8 – G LO B A L N E W S

“Car manufacturers need paint brands they can trust to deliver a high-quality finish for repairs and Axalta’s Spies Hecker and Standox brands have been approved for just that by Mercedes-Benz for over 20 years. We are very proud to continue our successful alliance with Mercedes-Benz in 2021 and beyond.” Spies Hecker’s Hi-TEC and Standoblue from Standox, the brands’ third-generation waterborne basecoats, are particularly well-suited to the Mercedes-Benz network as they provide excellent colour matching and customised solutions for superior and durable finishes.

Under the terms of the agreement, Spies Hecker and Standox will not only supply Mercedes-Benz body shops with refinish paint but also will provide the highest quality technical training, colour management assistance and general consulting and support. The newly signed approval covers mainland China, Indonesia and South Korea for Spies Hecker. For Standox, Australia, India, Japan, Taiwan and Thailand are covered. For more information, please visit www.spieshecker.com and www.standox.com.



BASF partners with BMW for Fit4Paint in 18 countries The two-year agreement for paint-related products complements BASF’s exclusive paint supplier status for ColorSystem. BASF has become the exclusive global supplier to Fit4Paint, BMW’s private label paint-related products (PRP) offering. Fit4Paint is an optimised portfolio of protection, cleaning, sanding, masking, mixing and painting, and polishing accessories put together by paint experts. It can easily meet the specific needs of BMW painters and is aligned with BMW’s ColorSystem paint portfolio. The agreement, which runs for two years, is exclusive to BMW authorised dealers and body shops in 18 countries across Europe, Asia and Africa. The agreement offers ordering, consultation and service for paint and paint-related products from a single source and is provided by experienced experts from BASF Coatings. This ensures optimum integration into the existing BMW

ColorSystem service and training concept, and access to a comprehensive, customisable product portfolio. BASF became the exclusive coatings partner for BMW’s ColorSystem refinish system in EMEA early last year until 2022 with an option to extend for another two years. “BMW body shops utilise the full suite of training, advanced business management solutions, including audits and digital colour management,

to ensure their teams stay ahead. Fit4Paint seamlessly completes the offer for the body shop with OEM recommended paint accessories, which ensures a higher and safer standard of refinish work,” said Martina Fischer, Global Strategic Account Manager BMW Group, BASF Automotive Refinish Solutions Europe. The two companies have collaborated for more than 36 years in the refinishing sector.

BASF extends its commercial supplier agreement with Mercedes-Benz BASF has recently secured a multi-year contract with Mercedes-Benz in the Asia Pacific (APAC) region that extends its longstanding commercially approved supplier status with the car company to Australia, Japan, Malaysia, South Korea, Taiwan and Thailand. The agreement, which builds upon its success with Mercedes-Benz in the Europe, Middle East and Africa region, includes its Glasurit and R-M premium automotive refinishing brands and RODIM paint-related products. The agreement includes efficient digital colour solutions, world-class training solutions and technical support, as well as a suite of exclusively branded Vision360 advanced business management solutions designed to increase body shop performance and efficiency. "We are both proud and excited to be able to extend our proven partnership with Mercedes-Benz to this dynamic region. Our focus on product innovation, eco-efficient solutions, digital business

3 0 – G LO B A L N E W S

management solutions and training dovetails well with Mercedes-Benz’s own vision of innovation and sustainability, and the agreement positions both companies well to grow together. Mercedes-Benz has also been one of our earliest test customers for our new digital solutions, which has helped drive business efficiency throughout the body shop network," said Chris Jackman, Director of Global Strategic Account Management, BASF Automotive Refinish Coatings Solutions. As part of the agreement with Mercedes-Benz, BASF will deliver a complete offering of digital and data solutions including its highly efficient digital colour management tools that help body shops to speed up workflows. Its digital portable spectrophotometers precisely measure the colour on the car and quickly and easily takes the painter to the desired mixing formula. For more than 100 years, BASF’s premium automotive refinishing

brands have supported body shops with professional solutions and bestin-class quality. To meet the increasing demand from the automotive refinish industry to improve overall levels of efficiency, productivity and sustainability, BASF recently launched its eco-friendliest automotive refinish solutions line. The innovative product line further boosts body shop efficiency while reducing their environmental footprint. With the lowest VOC content and the highest eco-effectiveness ever, it revolutionises the global premium waterborne automotive refinish market.

Mario Dimovski appointed first IBIS global ambassador Mario Dimovski, who was also named one of the industry’s leading lights last year, has been appointed by IBIS as their first Global Ambassador in recognition of the ongoing pioneering work in automotive plastic sustainability and digital transformation within the collision repair industry. Dimovski started as a 16-year-old plastic repair apprentice and has become one of the most active trailblazers in the key areas of plastic repairs, sustainability, 3D printing and immersive technology, such as virtual reality used in skill-based training. Over the past six years, Dimovski has taken part in most of the industry’s leading global conferences as a speaker or panellist, with his projects being covered by most of the industry’s leading media organisations, making him one of the most recognisable faces in the collision repair landscape. Dimovski said: “I am honoured by the appointment and look forward to working with the IBIS team and other ambassadors. We work in a great industry and I feel blessed I have the opportunity to take part in so many exciting projects with other passionate people making a difference for generations to come.” The IBIS ambassadors will provide unique and innovative content and will continue to be at the heart of improving the worldwide collision repair sector. “It’s a great initiative which brings together like-minded people to help IBIS become an even stronger voice for the ever-evolving global collision industry,” said Dimovski. As managing director of Plastfix and CEO of Tradiebot,

two companies that have led the way in their specialised area under his guidance, Dimovski has been instrumental in breaking new ground and orchestrating industry leading projects. These include Repair Bot (using 3D printing and automation to assist in plastic repair processes), Waste Motive (focusing on better managing the industry’s plastic waste) and Women in Plastic Repairs (a program aimed at attracting women to the industry). The recently launched Ready Tradie Go is the latest initiative. Virtual reality technology is used to engage with school kids, providing a link to automotive based trade career opportunities through a network of platforms developed by Tradiebot.

Automechanika Frankfurt will be an in-person event in September Trade fair to take place with a new online program including livestream of in-person Collision Talk event. This year’s Automechanika Frankfurt will take place as a hybrid event for the first time on 14–18 September in Frankfurt, with the primary focus being on the physical event and all the advantages it offers. Automechanika will be supplementing these by providing all exhibitors with new opportunities to network digitally with those members of the international B2B audience who cannot travel to Frankfurt due to the pandemic. Digital features that are made available to all exhibitors free of charge maximise their reach while opening up entirely new possibilities for product presentations and communication with customers. Michael Johannes, Automechanika Brand Manager, said, “We want to bring industry players from different countries and continents together – be it live in Frankfurt or virtually from afar – to satisfy their need to network. Based on the good experience we’ve had over the past six months providing digital services for our customers not only in German-speaking countries, but also in Russia, Dubai, Shanghai and beyond, we have decided to hold Automechanika Frankfurt as a hybrid event.” According to Olaf Mußhoff, Director of Automechanika

Frankfurt, “Thanks to a digital matchmaking and scheduling tool and facilities for live chats and 1:1 video calls, exhibitors will be able to communicate directly with their customers and generate new leads. This year we are making these services available free of charge to the approximately 2,000 exhibitors who have already confirmed that they are taking part.” Exhibitors’ product information and company profiles will also remain online after the event has finished. Exhibitors can also present their product innovations via livestream, explained Johannes: “We have used these months to invest in our employees’ technical skills and establish our own web studio for our customers here on the Frankfurt exhibition grounds. I am already looking forward to the videos and live streams that our exhibitors will be creating to supplement the supporting program.”

The National Collision Repairer – 3 1



IAG Quality Report 2019–2020 IAG’S MOST RECENT QUALITY REPORT COVERING MOTOR AND PROPERTY REPAIRS WAS RELEASED LAST MONTH. WE FOCUS ON THE MOTOR REPAIRS SECTION AND FIND SOME INTERESTING INFORMATION. The report is headlined by IAG’s purpose, “We make your world a safer place,” which they state is underpinned by their belief that they can make tomorrow safer than it is today. Luke Gallagher, Executive General Manager Short Tail Claims, provided the following executive summary. From the summer’s devastating bushfires to hailstorms and the COVID19 pandemic, the past year has challenged the nation in extraordinary ways. These disasters have had deep impacts which are still being felt. But what has shone through is the resilience and spirit across our communities, and the dedication of our people in supporting our customers and partners through these challenges and doing everything we can to keep them safe. Although COVID-19 restrictions had a significant impact on the number of quality inspections that could be conducted across both Motor and Property repairs, we remained focused on delivering the best possible outcomes for our customers. Our Quality Framework is an integral part of our Promise to Customers to deliver repairs to the highest possible standards, which benefits all road users. For the eighth consecutive year, we lead the industry in conducting quality inspections and providing the results to reinforce our dedication to ensuring all repairs meet our quality and safety standards. The principles and values which underpin our dedication to quality and safety are embedded across our entire business, as our expert teams are the most highly trained in the country. In


the motor vehicle industry, the latest developments by manufacturers and the increased use of advanced technology, are making the motor vehicle not only safer, but smarter. This year’s Quality Report also features the IAG Research Centre’s insights on Advanced Driver Assistance Systems (ADAS), the uptake across the nation and the opportunities and challenges this presents. We’re focused on ensuring our Assessors and Partner Repairers continue to build their knowledge, keep up to date with the latest technology and are suitably trained to make your world a safer place. Motor repair quality snapshot The quality repair framework provides customers with confidence in their vehicle repairs, which is backed

Luke Gallagher.

by a lifetime guarantee, and brings together a 10-point plan to monitor and control quality performance. This year the COVID-19 restrictions limited the IAG teams’ ability to perform on-site quality inspections; however, more than 25,000 quality inspections were conducted by the motor assessors, who identified 1,923 quality issues, with an average repair quality score of 96.8%. IAG works with its repairers to rectify any issues identified during inspections. Advanced driver assistance systems Automated vehicles are one of the most discussed automotive trends these days and even though it might still be quite a while until they hit the road outside of trials, people can already experience some significant building blocks that will finally lead to a new driverless travel experience. Advanced driver assistance systems (ADAS) are already available today and are the foundation of any higher level of automation. Almost every new car that hits the market today is equipped with some kind of ADAS, and an ANCAP 5-star safety rating requires good levels of performance across several ADAS systems. However, with an average age of vehicles in Australia of 10.4 years, it will be quite some time until we see ADAS deployed in significant numbers across the country. According to Austroads, by 2026 roughly half of the Australian parc should be equipped with ADAS that go beyond a reversing camera or parking sensors. This is in line with other forecasts we see from overseas markets. It is IAG’s purpose to make your world a safer place, and they closely

monitor all new technologies that can make driving safer and can mitigate or even prevent collisions. In addition, as Australia’s leading general insurer, IAG also takes a more holistic perspective on these technologies and tries to determine the potential side effects on the overall operating risk of a vehicle. This includes potential new challenges to the repairs of ADAS themselves or more generally, repairs of high-tech equipped vehicles. The IAG Research Centre thoroughly tests all new vehicles that hit the Australian market and assess the performance of any ADAS against their contribution to safety and their potential to reduce collisions. Next to the focus on the main function of these systems, IAG researches the impact of these technologies on the wider repair industry. Assistance systems work with highly sophisticated sensors placed around vehicles and add an additional level of complexity to a vehicle repair, resulting in an increased

demand for time, repair infrastructure and the knowledge of the person who carries out these tasks. To ensure that when IAG customers get their vehicles back they are repaired to the highest quality and safety standards, the IAG Research Centre investigates repair methods, tests equipment and develops well founded technical expertise around new additional tasks like the necessary calibration of these systems before the vehicle is handed back to the customer. These insights are used to educate and qualify their repair network and to inform and advocate on behalf of their customers. Work Health and Safety Contractor Management Program IAG’s key safety initiative, the Motor and Property teams’ Workplace Health and Safety Contractor Management Program continued to mature and is improving workplace health and safety for IAG colleagues, contractors, customers, partners, suppliers, visitors

and other people who may be impacted by their work activities in the community. Over the past year, IAG partners have achieved a high level of compliance in the program, along with positive audit results. To view the full report, visit: www.iag.com.au/iag-qualityreport-2019-20.

Quality Inspection.


with BASF Automotive Solutions


BASF becomes member of Catena-X Automotive Network The alliance for secure and crosscompany data exchange in the automotive industry is picking up speed, and BASF joins Catena-X as the alliance takes a leading role. A recent event known as “Durch Kooperation an die Spitze. Die Automobilbranche gestaltet den digitalen Wandel”, or “To the top through cooperation: the automotive industry is shaping digital transformation”, was hosted by the German Federal Ministry for Economic Affairs and Energy and the German Association of the Automotive Industry (VDA). It was held to share a progress report on the alliance, as well as further details on the initiative. The founders of the partner network, including BMW, Deutsche Telekom, Robert Bosch, SAP, Siemens and ZF Friedrichshafen, have been joined by the likes of BASF, MercedesBenz, Henkel, Schaeffler, German Edge Cloud, ISTOS, SupplyOn and the German Aerospace Centre, as well as several small and medium-sized companies. The Automotive Alliance, known as Catena-X Automotive Network, will be registered as an association in Germany and will be an implementation-oriented network and aim to ensure openness and neutrality. Catena-X sees itself as an extensible ecosystem in which automotive manufacturers and suppliers, dealer associations and equipment suppliers, including the providers of applications, platforms

3 4 – T E C H N O LO G Y

and infrastructure, can all participate equally. The purpose of the association is to create a uniform standard for information and datasharing throughout the entire automotive value chain. Dr Markus Kamieth, a member of the BASF board, said: “We are proud to join the automotive alliance as an inaugural member. Building on our broad and deep industry know-how, we are committed to drive forward the collaboration towards a more efficient and sustainable automotive value chain.” All of the companies involved want to increase the automotive industry’s competitiveness, improve efficiency through industry-specific cooperation, and accelerate company processes through standardisation and access to information and data. A special focus is also on SMEs, whose active participation is of central importance for the network’s success, which is why Catena-X has been conceived from the outset as an open network with solutions ready for SMEs, where these companies will be able to participate quickly and with little IT infrastructure investment. Moreover, the European automotive industry’s existing structures, such as processes in the field of parts logistics, are to be integrated into the network and further optimised. Alongside the benefits of greater efficiency in the supply chain, the network participants expect more efficient quality and logistics processes, greater transparency in terms of sustainably reduced CO2 emissions, and simplified master data management. In this way,

continuously connected data chains make it possible to create digital twins of automobiles on the basis of which innovative business processes and service offerings can be developed. With the International Data Spaces (IDS) standard for data sovereignty, which also lays the foundation for the European cloud data infrastructure GAIA-X, the companies involved have already agreed on essential infrastructure foundations for project implementation. In the first phase, the Catena-X pilot projects are focused on five areas of application that have been jointly defined as: quality management, logistics, maintenance, supply chain management, and sustainability. Applications supporting production and development are planned for future phases. With the help of a networked data infrastructure, these application areas can significantly help to boost productivity and improve sustainability

Alex Horisberger.

along future value chains. The data network will create an important starting point for the industry to respond more efficiently to the challenges of digital transformation and to make better use of the opportunities offered by digitalisation.

BASF’s new virtual car showcases chemistrydriven solutions for future mobility BASF Automotive Solutions is excited to announce the launch of their virtual car. From engineering plastics and coatings to cathode materials, fuels and lubricants and more, this new interactive tool presents BASF’s broad portfolio of automotive solutions to help customers continue to innovate and drive the mobility industry forward. With the virtual car, automotive OEMs, engineers, designers and developers can explore by specific materials or material properties, across vehicle segments, by different powertrains, or by industry topic to determine which BASF solutions will best address their needs. Alex Horisberger, senior specialist design consultant at BASF, helped lead the development of the virtual car. With a background in product design and experience working with engineers, Alex coordinated across BASF’s global teams to ensure the virtual car is a functional, technical and aesthetically pleasing tool. He shares his thoughts on the virtual car and how it can inspire those who are helping transform the industry.

The BASF Virtual Car.

What the virtual car offers automakers The virtual car is designed to show automakers how BASF materials can help solve the challenges facing the industry. Beyond its technical function, the elegant design is intended to motivate and inspire designers and engineers to explore new ways to leverage BASF’s material know-how against their toughest challenges. We know that the current rate of change in automotive is intense, which is why you won’t see any fleeting or trendy elements found in cars today. It was important to create a balance to show which BASF solutions can help answer the question, “what now?”, while also providing a glimpse into how they can help answer the question, “what’s next?” It’s also intentionally not a real vehicle that can be built, but more of a long-term proxy. We already know OEMs are experts in making cars, and our competency lies with material and chemical solutions. Our virtual car is like a playground for automakers to explore and realise all the possibilities to innovate using our products. And the biggest challenge in developing the virtual car? One of our biggest challenges was to make a vehicle that is not related to any specific brand or market, but one that is truly a “world’s car”. There is no branding to ensure the car is a blank slate from which customers can draw inspiration. We consulted with markets in North America, Europe and Asia, and

the overall feedback was that a subcompact SUV is the preferred model. With customer demands for certain types of vehicles or components we can show – through the virtual car – that BASF can deliver broad solutions to meet their needs. The modular shape is also intentionally part of the design concept to offer customers a variety of entry points into the car. Customers can look at the car holistically or filter though the different segments for solutions to meet their requirements in a targeted way. For example, if a customer is looking at the fuel tank or battery packs, the virtual car can easily be switched from an internal combustion engine to an electric vehicle or filtered by solutions for e-mobility. Did industry trends influence the virtual car? When designing this virtual car, we took automotive industry trends and challenges into consideration. For example, we understand that the interior of a vehicle is becoming increasingly important as consumers are looking for a more comfortable and customisable cabin. The virtual car shows how BASF can support transforming interior spaces, such as providing cushioning material to create softer passenger seats or NVH solutions to reduce unwanted sound interference in the cabin. We also like to show how our materials can be used in unusual applications, like the backrest of the seat, to help generate ideas for future products. To encompass the entire mobility ecosystem, you’ll see there is equal weight given to the exterior and interior of the vehicle, as well as the powertrain and chassis. With an extensive range of products and technical expertise, BASF is here to help customers develop answers to current automotive industry challenges and inspire new innovations for future mobility. Editor: It is clear that the growth of our industry is greatly enhanced by inter-company and inter-industry cooperation, and BASF is truly at the forefront of such initiatives.

The National Collision Repairer – 3 5



Proudly sponsored by IAG


It all began for Andrew several years ago when he attended a trade night in western Sydney, which led to him doing a night course two days per week at Mount Druitt TAFE while also doing Year 12. He was so taken by the skills required to be a spray painter that he dropped out of school and began looking for a job in the trade. He was interviewed by Steve Simpson at Parramatta Smash, who was so impressed with Andrew’s

Andrew McCormick.


passion that he offered him a job and the opportunity to commence his apprenticeship. Andrew returned to Mount Druitt TAFE where Terry Teremoana (now with Campbelltown TAFE) was a key figure in his development. As a second-year apprentice, Andrew qualified for the WorldSkills Nationals in Sydney, where he earned a gold medal and a place on the Australian team to go to the international event in Leipzig, Germany. He was mentored by 2020 Lifetime Achievement Award Recipient Brad Franklin, and he finished 5th overall, only 6 points behind the tied bronze medallists. “I didn’t think I had done as well as I had so I was very pleased with the result,” he said. On his return to Australia, Andrew focused on being the best spray painter he could be and honed his skills at Parramatta Smash using PPG’s Envirobase High Performance waterborne basecoat system. “I completed my apprenticeship and continued to work at Parramatta Smash until 2016, when an opportunity came up at PPG and I jumped at it. I knew the product and the PPG people really well and I knew it was the right move for me.” Andrew’s initial role was as technical demonstrator, which was predominantly focused on prospective clients to highlight the features and benefits of the PPG portfolio. “I never dreamed that I’d be

working for a global multi-national in my early twenties – it was really my dream job.” Interestingly, when we looked back at Andrew’s initial interview, he nominated that a role where he could teach others would be a preferred direction. For the past two years Andrew has continued his technical role in the field as MSO Support Specialist, working for John Hristias, Business Support Manager, Asia Pacific. The role initially involved supporting Capital S.M.A.R.T and has since evolved to include, but not limited to, looking after the expanding RepairHub network. We discussed the “state of the industry” today and Andrew laments the dearth of young talent coming into the trade. “Clearly we have some very capable and highly talented young apprentices coming through. The problem is that there just isn’t enough to meet the demand today, which will manifest itself in the years to come. We as in industry need to address this perennial issue.” Editor: It is self-evident that Andrew was indeed a Future Leader of the Industry back in 2012 and is a great example of how a career can develop in our great industry.

IAG’s commitment to our next generation and their ongoing support and sponsorship of this program is greatly appreciated.

Advanced Technology Our purpose is to make your world a safer place. IAG is committed to supporting our customers to better understand the impact of new and emerging technology.



Criteria for induction into the National Collision Repairer Lifetime Achievement Honour Roll 1. 2. 3. 4.

A minimum of 10 years in the collision repair industry Contributions to the collision repair industry beyond the scope of their local area Contributions to the collision repair industry beyond the scope of their direct employment Nominations shall come from within the collision repair industry on the nomination form with supporting rationale.

A nomination form can be obtained from: The National Collision Repairer PO Box 1258, Kyneton Victoria 3444 Email: joe@nationalcollisionrepairer.com.au Tel: +61 458 588 333

The National Collision Repairer thanks and acknowledges the ongoing support of our sponsors


3 8 – L I F E T I M E AC H I E V E M E N T AWA R D S

Honour Roll Richard Nathan ................................ David Weatherall ................................ Terry Flanagan OAM ................................ Marshall Duncan ................................ Graham Winter ................................ Jeff Hendler (Int) ................................ Max Chanter ................................ John Howes ................................ Robert Renwick (Int) ................................ David Newton-Ross ................................ Wayne Phipps ................................ Richard Pratt ................................ Bob Rees ................................ Lance Weiss ................................ Mark Brady ................................ Don Wait OAM ................................ Tony Farrugia ................................ Bob Christie ................................ John Zulian ................................ Tom Vukelic ................................ Robin Taylor ................................ Ray McMartin ................................ Colin Edwards ................................ Ian Wilkinson ................................ Julie Thomas ................................ Brian Johnson ................................ Terry Feehan ................................ Owen Webb OAM ................................ Phil Nixon ................................ Trevor Parkes ................................ Tony Warrener OAM ................................ Brenton Abbott ................................ Michael Killen ................................ Carl Tinsley ................................ Per Madsen (Int) ................................ Rex Crowther (Int) ................................ Michael Wilkinson ................................ Garry Clear ................................ Cec Simpson ................................ Mark Czvitkovits ................................ Martin Stone AM ................................ Julie Wadley ................................ Walter Zuber (Int) ................................ Brad Franklin ................................ Jeff Williams ................................ Jim Vais



CollisionRepairer 15th July 2021

SYMPOSIUM2021 Keeping you informed and helping you reconnect, Symposium 2021 will be an afternoon session, commencing with a light lunch, followed by panel discussions and keynote speakers.

We celebrate the 15th anniversary of this great initiative with a presentation dinner, commencing at 6:00pm with pre-dinner drinks, followed by some great entertainment throughout the evening.




with Owen Webb

From the archives –

Summernats 24 FOLLOWING YET ANOTHER ROUND OF COVID-19-RELATED POSTPONEMENTS TO THE CUSTOM CAR SHOW SCENE, OWEN TAKES A LOOK BACK AT SOME OF THE GREAT EVENTS FROM YESTERYEAR, BEGINNING WITH SUMMERNATS 24 FROM A DECADE AGO. After a few years of uncertainty, Summernats 24 was shaping up really well, with increased entries and a lot of positive talk, and crowd figures were reported to be marginally up on the previous year. While this was a positive trend, the real difference was in the number of entries and the quality of the cars. There are always great cars at the event, but with Summernats 24 being the end of a three-year cycle, we unveiled nine cars and had the best Top 60 ever. I had previously stated the Elite presentation would be the best ever Top 20 and Summernats 24 may well have been defined by the cars that missed out – cars such as the previous year’s Grand Champion, two hot rods that made Meguiars Superstars at

MotorEx 2010 and several other top elite cars. Although these cars missed the Top 20, the majority embraced the new successful cars. There were several trends at Summernats 24, from orange/tangerine paint, more streetable cars and several father-son teams building cars. There were three second generation cars in the Top 20: Wayne Gima’s 56 Chev, Aaron Fitzpatrick’s Datsun, and Nick Bartrop’s HQ Monaro. This was great for the custom car industry and shows a real coming of age and acceptance. This was such a huge festival with so many events happening each day. As I’ve already stated, the elite cars were awesome, judging took place over three days, with Peter

Father and son team Tim and Nick Bartrop’s HQ Coupe.

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Fitzpatrick’s Trilogy FC Holden taking out a whole raft of awards: Top Engine Bay, Custom Paint, Pro Street, People’s Choice and Top Judged car overall. With all that, Peter still decided to compete in the driving events, in which he place highly, and also took out the Grand Champion Sword. From my recollection, that remains the most successful car ever at Summernats. There were also some other great cars, with Sam Caruana unveiling his Cinnamon HJ sedan and taking several trophies, Wayne Grima’s teal and black 56 Chev, and King Kong Cuda was back, along with heaps of new and older cars. The street section was well attended too, with an awesome red LJ Torana, and a 350 Chev taking the top gong. Another feature event was the

Sam Caruana’s HJ Sedan unveiled.

increased focus and prize money on the all-new Liqui Moly Burnout Masters. Liqui Moly Oil and Additives got behind the Burnout and Go Whoa driving events at Summernats. This was an event where 20 cars qualify throughout the year at regional events and the Top 5 from eliminations at Summernats qualify for the masters. The runoffs were held on the Saturday with the five finalists closing the Summernats on the Sunday. What a shootout it was, with the King, Gary Myers, claiming the inaugural Burnout Master with an awesome burnout and receiving a $15,000 cheque. Summernats will always be about the cars, but there were some good stories at Summernats 24, with people going out of their way to make the event. One participant brought two cars from Cairns, going 2,000 kms out of his way to miss the floods, while someone else left Mackay two days earlier so he could get through. We also unveiled a car whose owner lost his son only two days before Christmas. Another couple had a

mishap on the way down when the battery caught fire and burnt the rear quarter panel but they still made it down and the car made the Top 20. Bernt Karlsson, the spray painter from Boyd Coddington’s American Hot Rod also visited the event. He had a stand where he was signing posters of the cars he painted at Boyd’s, and his choice at the Summernats 24 event was Wayne Gima’s 56 Chev and Tom Keves’ bare metal HQ Holden. This car was built by Chad Ackland, the winner of the Troy Trepanier Scholarship, which went on to be one of the best HQs at subsequent custom shows around the country. Bernt could clearly see the potential. He also went for a ride in several cars, including Victor Bray’s Burnout machine, and told me that Summernats 24 was the greatest car event he has ever attended anywhere in the world – high praise indeed. He even suggested it should be called Summernuts! Tuff Street was well supported at Summernats 24 with some real tuff cars, the Supercruise went off well, ending with a great firework display

and then the iconic Australian rock band The Angels rocked the place till close. Summernats caters for so many different tribes, it truly is a unique event and Summernats 24 was indeed one for the ages. It was really interesting looking back on Summernats 24. The new owners had just taken over and there was a lot of discussion: will it be better, the same, or perhaps not as good? However, as the last few years have shown, Summernats has gone on to be an even better event with much more variety and part of a bigger program with MotorEx, Red Center and Rockynats. We have plenty of ideas bouncing around after this COVID-19 period so it will be interesting to look back in another 10 years. Owen is a leading figure within the auto re-styling and vehicle modification industry and a Lifetime Achievement Award inductee. He is Technical and Training Manager at Concept Paints.

Bernt Karlson’s pick of the event, Wayne Gima’s 56 Chev.

Tom and Karen Keeves HQ Coupe in bare metal.

Steve Stogenoski’s awesome Capri painted in mix of HoK Root Beer and Pagan Gold.

Peter Fitzpatrick’s FC Holden Trilogy.

The National Collision Repairer – 4 1


with John Yoswick

Artistic Auto Body: set for an expanding electric vehicle population with stand-alone EV facility FOLLOWING LAST MONTH’S COLLISION INDUSTRY CONFERENCE DISCUSSION ON “THE FLOOD OF EVS”, JOHN VISITS A BODY SHOP THAT’S TAKING STEPS TO GET AHEAD OF THE GAME. Count Artistic Autobody as among the shops geared up and ready for the coming wave of electric vehicles (EVs). “That’s what we’re trying to do: anticipate where things are going, and try to get there before we have to,” said shop owner Terry Mostul, standing outside the stand-alone EV centre he’s established next to his company’s original body shop in Portland, Oregon. “I like to be proactive rather than reactive.” He acknowledges that some of his colleagues have questioned whether his investment in an EV-only centre almost two years ago wasn’t premature, at best. But the growth of EVs in Mostul’s market on the west coast of the United States coupled with the almost weekly automaker announcements in recent months of new electric-powered models are an indication he made the right move. “I can already see that specialising makes sense not only from what we’re

Blueprinter Sophia Goodrich prepares an estimate.

4 2 – S TAT E S I D E

doing today, but certainly as you look to the future,” he said. Artistic Autobody’s two shop locations had ample experience with EVs prior to segmenting those vehicles to a stand-alone centre. The company holds a dozen EV automakers’ certifications, including OEMs such as Audi, Jaguar, Nissan and Tesla. It’s that experience trying to incorporate EV repairs into the company’s other production that prompted Mostul to think about segmenting it out. “There’s a long list of things we learned that motivated this,” Mostul said. “One of those things is a focus on parts. Here we have space and loading docks to receive all our parts for this location, even the EV parts that arrive by semi-trailer. We have a couple of golf carts with beds on the back where we can deliver parts from here right to the technician, just in time. And when you take an EV apart, you often have to remove much of the

Technician Kyle Liddane performs a structural repair on a Tesla Model 3.

interior to disconnect certain things. So there are lots of interior parts that have to be taken out of the car and stored. Previously, all those parts were put on carts, and that’s just not a safe place to put seats and trim, or the glass you may need to remove just to get door handles out.” The Artistic EV centre includes a large storage area of stacked and labelled bins where such parts can be safely stored and kept clean. Damaged parts to be replaced are stored on carts near the parts delivery area – all the Tigard location parts are now delivered to the EV centre, reducing truck and part congestion at its two other buildings – to be mirrormatched as new parts are delivered. The space the EV centre offers also enables Artistic to expedite repairs by stocking some of the most common EV vehicle fasteners and other parts – even some bumpers, rebars and fenders – that may not be immediately

The five charger-equipped stalls for blueprinting.

5 available locally for some models. Parts delays, though far less of an issue than they were in the past, were another consideration Mostul had in mind when adding the EV centre. “I just don’t like having an electric vehicle sitting outside in the wet and the cold, even if covered in plastic,” said Mostul. “It’s bad for the battery. So, having inside storage here in the EV centre has been wonderful for keeping them much, much safer. And the customers also love knowing the vehicles are stored inside.” Mostul said EV repair production also has a slightly different “tempo” than work on other vehicles. There’s more involved in disassembly for blueprinting, more diagnostic work upfront, for example. For everyone involved in working on the vehicles – estimators, technicians, parts staff and even detailers – there’s a learning curve that only steepens if they’re working on EVs only occasionally amongst a regular flow of other vehicles, he said. The EV centre allows those employees to specialise in those vehicles. “We started with a blueprinter, taking them out of the other building and saying, ‘You’re just going to focus on these vehicles,’” Mostul said. “And the minute we did that – boom, things really started getting traction.” The EV centre includes five stalls for blueprinting, allowing for a midtech to be disassembling one vehicle as an estimator prepares the paperwork for another. Parts and OEM procedure research can be being completed on the other vehicles before they are moved to storage or into production. All the cars can be fully charged via charging stations in that area, as well as connected to the automaker via a standalone Wi-Fi network that is separate from that used to run the business or provide connectivity for customers. “We want to leave them there in that area until we are done with all those preliminary processes,” Mostul said. “Having it separate allows us not to jeopardise accuracy by trying to maintain the same flow we use elsewhere in production.” Scheduling of EVs is also done

differently. “Every incoming drivable job gets put on a list, and instead of scheduling by date, we’ll notify them when we have all the parts, and then bring them in for repairs,” Mostul said. “That may mean an EV listed later may jump ahead of one brought in earlier. But we keep in contact with our customers throughout the process.” While actual repair and paint work are currently done in the shop’s other buildings, that will change as the company plans to build the capability to do it within the EV centre. While some of the company’s other mechanical work is done in its other buildings, its lead mechanic, and its scanning and calibration work, are in the EV centre. “We want to do as much as we can in-house, both so we can control it to make sure it’s done right, and also for cycle time, so we don’t have to take something to a dealership, which has extra days and costs associated with it,” said Mostul. The EV centre’s charging stations are programmable, allowing charging to generally take place overnight when energy rates are lower. All vehicles are fully charged the night before they are to be delivered. “Because of how we’ve positioned ourselves, it’s not unusual to have someone come from 400 kilometres away have their car fixed here, so it’s important we return the EV to them fully charged and triple-checked to make sure everything is like new.” Mostul said he sees his company’s EV centre as a logical step in the changing nature of the collision industry’s work. “Being a body man is now so much more than it used to be,” he said. “A bigger and bigger portion of the bill is related to the work you do with a computer at the diagnostic rate. You really need the right facility with people who are good at that. That’s what we’ve tried to build here.” John is a freelance writer based in the United States who has been writing about the automotive industry since 1988, he is also the editor of the weekly Crash Network www.CrashNetwork.com

The National Collision Repairer – 4 3

Minutes with ...

Scott Croaker, Fix Auto When did you join the industry? I’ve been in the automotive industry for over 30 years, but have been involved in the accident repair industry more heavily in the last 6 years. What was your first job in the industry? Apprentice technician, but quickly moved into the heated and airconditioned front office soon after completing my apprenticeship. What do you do now? Head of Operations for Fix Network Australia, which covers both the Fix Auto and Novus Auto Glass brands. What do you like about the industry? The integrity and authenticity of body shop owners who have a genuine passion for the industry. What don’t you like about the industry? The impact of consolidation, the pressure on repair costs, increased complexity of repairs and increasing labour and parts costs are all conspiring to create difficult environment for many small businesses. What music do you like? Not the music my kids listens to. Your Favourite Artist? Really depends on the mood I’m in. Your favourite food? Thai or Japanese Your favourite drink? Water. Your hobbies? I currently enjoy the mountain biking, dog walking, mowing the lawn and most domestic hobbies. Who in the world would you most like to meet? David Attenborough.





Proudly sponsored by Suncorp

Training contacts 3M Australia George Di Scala Tel: 0400 382 649

Calendar of events KNOWING WHEN IT’S ON AND WHAT’S COMING UP Van Nationals 2nd – 5th April 2021 Parkes RockyNats 2nd – 5th April 2021 Rockhampton Hot Rod and Custom Expo 29th and 30th May 2021 Sydney

Suncorp update Monday 8 March was International Women’s Day and was a time to celebrate the achievements and contributions of women everywhere. This year’s International Women’s Day theme, #ChooseToChallenge, campaigned to challenge gender bias and inequality in order to forge a more equal world, where the contributions of women are championed. Suncorp helped celebrate 2021’s theme #ChooseToChallenge by reinforcing that through challenge comes change; challenging gender bias, inequality and encouraging action on forging equality in the workplace; something at Suncorp we support. We are incredibly proud to be an industry leader in gender equality, having been acknowledged as an Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for the past seven years. We continue to strive for workplace equality and Nimi Bhagat, People & Culture Consultant. inclusivity, knowing that our business, our people, and our customers flourish when our workplace best reflects the diversity of the communities we serve. We asked women at Suncorp what 'Choose to Challenge' means to them on International Women's Day, and how they choose to challenge themselves, and others, every day. Unica Jiang, Corporate Development Manager.


AkzoNobel Paul Horvath Tel: (03) 9644 1711 Axalta Coating Systems Product training Axalta services Tel: 1800 292 582 BASF Australia Ltd James Green Tel: 0402 110 378 Dents R Us Training Academy Laury Chibnall Tel: 0438 383 555 iBodyshop E: seminars@ibodyshop.com Tel: (03) 9548 7444 I-CAR Australia Brisbane Office Admin Tel: (07) 3219 9088 STORKAWD Pty Ltd (Fusor and Farecla) Tel: (03) 9560 6060 Mipa Australia Pty Ltd Tel: (03) 9739 8800 PPG Australia Pty Ltd www.ppgrefinish.com.au/training VIC/TAS: (03) 8586 0000 NSW/ACT: (02) 9854 6600 QLD/NT: (07) 3823 8000 SA: 0412 832 919 WA: 0437 902 125 Protec Tel: 1800 076 466 Saint Gobain Customer Service - 1300 007 650 Michelle Morgan - 0425 516 894 SAPE Automotive Training Academy Tel: (02) 9772 9000 sia Abrasives Tel: 1300 742 123 Thatcham-Escribe www.thatchamescribe.com.au 1300 769 348 U-pol Tel: 0400 366 483 Valspar Automotive Tel: (02) 4368 4054



BRUNOX Rust Stop epoxy primer Now available in Australia from U-POL BRUNOX is well known in Europe as a leading rust treating epoxy primer. The product, developed in Switzerland, is unique because it contains epoxy resins, making it compatible with most 2K topcoats. With BRUNOX, you can treat rust and prime with one product. BRUNOX is an amber-coloured, clear liquid that forms a metal-organic iron compound through converting the neutralised rust and provides 7 to 10 times deeper rust penetration than emulsion-based rust treatment products. After application, BRUNOX dries black, forming a very compact and corrosion-resistant protective layer, which guarantees long-term corrosion protection while creating a perfect prime coat because of the epoxy-resin components. Being compatible with many commercially available topcoats, BRUNOX is ideal for vehicle restoration work. A typical application starts with first removing loose rust, grease, dirt,

and paint residues with a wire brush, grinding wheel, or sanding. One of the many advantages of using BRUNOX is avoiding the need to wash off free acids, a process that might introduce further moisture. BRUNOX can be sprayed, rolled, or brushed and comes in 250 ml, 1 litre and 5 litre packs, and the most popular pack, the 400 ml aerosol. Two coats are usually sufficient when applied with a brush or roller, although a few extra coats may be needed when using the aerosol. After application, the surface dries to an even finish ready for applying the topcoat. Of course, for automotive use, to achieve a first-class final coat you may want to either sand it back and/or apply a second primer coat to fill in any uneven surfaces, although this is not required for product performance. BRUNOX therefore simplifies painting underbodies, boot, and bonnet areas. Across Europe, it is also used extensively in heavy industry to protect machinery, treat structural

steel, and is used around the home for general maintenance and restoration. BRUNOX is particularly good for restoring and protecting rust affected architectural steel in corrosion prone coastal areas, and for vehicle towbars and boat trailers. BRUNOX is available through leading automotive products company U-POL Australia, through both trade and retail distributors. For more information, visit: www.brunox.com, call 02 4731 2655, email sales@u-pol.com.au or contact your local U-POL representative.



nd primes all in one!  ,<DSSOLFDWLRQV


Protect and Prime

NEW to Australia

in 3 easy steps:


Sand/brush off loose rust.


Apply 2 coats of BRUNOX Epoxy to the porous rust (no washing or sanding necessary).


After it has fully dried, apply a coating system



Converter for the better from MaxMeyer By deleting a whole step from the refinish process, 6041 MaxMeyer Plastic Primer Converter from Protec is the simple new way to add speed and slash cycle time. Nowadays, a large proportion of refinish jobs involve plastic components as well as conventional metal panels, so wouldn’t it be a handy productivity boost to be able to deal with both at the same time? Thanks to the launch of the innovative 6041 MaxMeyer Plastic Primer Converter it’s now possible to do just that! Forget using the traditional method of having to apply an adhesion promotor to the plastic components and letting it flash-off before applying primer. In contrast, 6041 MaxMeyer Plastic Primer Converter uses clever, up-to-theminute coatings technology that streamlines the priming process and removes an entire, time-consuming step. Despite its high-tech formulation, 6041 MaxMeyer Plastic Primer Converter is incredibly easy to use. When preparing MaxMeyer VOC HP

Wet-On-Wet Primer for a job that includes plastic components, simply substitute 6041 MaxMeyer Plastic Primer Converter for the recommended amount of thinner in the mix. For example, if 100 ml of thinner is required, instead add 100 ml of 6041 MaxMeyer Plastic Primer Converter and no thinner. After adding the recommended hardener, the primer formulation can be applied over plastics and other recommended substrates (including ecoat panels) in the usual manner and cured as per normal. Note: preparation of plastics and other substrates is carried out via the recommended method. At the molecular level, 6041 MaxMeyer Plastic Primer Converter goes to work delivering the necessary adhesion promoting properties to any commonly used plastics. As well as deleting an entire step from the refinish process, it’s easily learnt, leaves little room for error, and needs no new investment. As if that is not enough, because 6041 MaxMeyer Plastic Primer

Converter replaces the thinner that would normally be used, material cost is actually significantly reduced. Available now from your Protec distributor, 6041 MaxMeyer Plastic Primer Converter is another example of utilising the latest technology to slash cycle time and drive profitability by providing the opportunity to process more jobs in a given time.

The BenchRack 5000 and 6300 from Car-O-Liner The unsurpassable BenchRack combines drive-on convenience with a hydraulic lift and removable ramps. Add to this the tilt feature, which makes loading easier when approach space is limited, and you have the most versatile repair bench on the market. You will be able to repair each collision damaged vehicle that enters your shop, from slight cosmetic work to full-frame repairs. Efficiency at its best With BenchRack you can lift the vehicle when loaded on the ramps or lift the frame on lifting pads, leaving the wheels and wheel wells free. All service and repair operations can be performed quickly and effectively using a single setup. You avoid the unnecessary interruptions that arise when moving the car between different workstations for steps such as disassembly, alignment, welding, sanding and filling. Speed up your repair process by using the innovative Car-OTronic Vision2 X3 measuring system. Safety and accessibility BenchRack systems increase not only the productivity of your equipment, but also of your technicians. Assisted by the integrated lift, technicians will always work at the most comfortable height. A generous amount of space between the vehicle and bench offers greater accessibility to underbody work. Our special cam locks make it easy to lock BenchRack components onto the bench, ensuring secure mounting of the vehicle.

4 6 – P R O D U C T S H OW C A S E

Features and benefits • With the versatile four lengths, you can choose a perfect BenchRack for you. • The 10-tonne draw aligner pulls from almost any angle, 360º around the vehicle. • The ergonomic design combined with removable ramps allows better access. • Accurate, real time measuring when used with the Car-OTronic Vision2 X3 and Car-O-Data database. • The EVO universal system allows you to perform effective holding and clamping without specific vehicle fixtures. • Flexible installation (fixed or pit mountings) for all workshop sizes. • Meets various OEM requirements/approvals. Car-O-Liner – when only the best will do! For more information, contact www.car-o-liner.com.au or call Car-O-Liner Australia on Tel: (02) 4271 6287.

Vision Measuring Systems

everyday jobs. This can include everything from prepping for a blend or polishing prior to a spectro reading, through to de-nibbing and polishing out de-nib scratches or polishing small items such as mirror casings. For example, The Mirka AOS-B 33 mm de-nibbing tool precisely targets and removes dust nibs using a circular random orbital motion. These fine denibbing scratches can then be quickly and effectively polished out with the ARP-B 77 mm polisher or AROP-B 77 mm random orbital polisher. Utilising advanced Li-ion battery technology not only makes these Mirka tools powerful, high torque and long lasting, but they are also not tied down to a power point. As a result, the robust Mirka Systainer case can easily be carried anywhere, and because it makes it simple to keep everything in one place, you won’t have to waste time searching for items. Forget being restricted to the detailing bay: this portable de-nibbing and polishing arsenal can be used wherever it’s needed, from a quick job in the carpark to somewhere down the street or across town. Simply take the Mirka Systainer to the vehicle, polish the affected area, and it’s “job done”. The Mirka Systainer is available now from authorised Mirka distributors across Australia and New Zealand.



Mirka – all boxed up and ready to go By packing all the hi-tech tools needed for de-nibbing and targeted polishing into a handy carry case, the new Mirka Systainer offers a simple, convenient and productive solution. The concept for the Mirka Systainer is simple. It aims to give collision centres access to a costeffective, cutting-edge option that supplies everything needed to quickly and conveniently target de-nibbing and polishing operations wherever and whenever they want, while minimising the affected area to save valuable time. The centrepiece is Mirka’s latest battery powered tools, which are proving to be game changers. Created by Mirka’s in-house development team, this range of battery powered tools are both compact and portable and deliver big performance. The three tools that come with the new Mirka Systainer are: the AOS-B 33 mm de-nibbing tool, the ARP-B 77 mm polisher and the AROP-B 77 mm random orbital polisher. In addition, this handy kit contains two batteries, as well as de-nibbing roses, a selection of polishing pads and polishing compounds and other accessories. It’s all about using battery powered tools with a compact footprint, along with specialised accessories, to save valuable time on a wide range of

The Car-O-Tronic Vision Measuring System can be adapted to almost every bench on the market! ADVANCED SYSTEM FOR UPPER AND LOWER BODY MEASURING Experience Car-O-Tronic Vision2 – the fastest, most accurate and easiest to use electronic measuring system on the market today! Special Trade-in Deals available – contact your nearest outlet for further information

The Mirka Systainer kit contains: • Carrying case (400x300x158 mm) • AOS-B 33 mm de-nibbing tool, including battery • ARP-B 77 mm polisher (tool only) • AROP-B 77 mm random orbital polisher (tool only) • Spare heavy duty 5.0ah battery • 100 pack of POLARSTAR SR 32 mm Channel PSA 5μ • 100 pack of POLARSTAR SR 32 mm Channel PSA 7μ • Polarshine 5 Finishing Compound – 250 ml • Polarshine 15 Polishing Compound – 250 ml • Polarshine 35 Polishing Compound – 250 ml • Polarshine Liquid Wax – 500 ml • Two pack of 80 mm lambswool pads • Two pack of 85x25 mm yellow foam waffle pads • Two pack of 85x25 mm black foam waffle pads • Two pack of 400x400 mm microfibre cleaning cloths • 60 ml finessing damper

The National Collision Repairer – 4 7




Head Office: Unit 1, 25 Industrial Road, Unanderra, NSW 2526 Ph: (02) 4271 6287 ▲ Fax: (02) 4271 7899 Website: www.car-o-liner.com.au ▲ Email: julie@car-o-liner.com.au ▲ NSW & Tas: Ph: 0412 559 208 ▲ NT & Vic: Ph: 0412 372 988 ▲ Qld & SA: Ph 0403 455 914



Two great new products from SAPE Spanesi Twister Vacuum System Spanesi offers a range of customisable dust extraction systems including centralised systems, wall turbine systems and mobile vacuum systems, with the chosen system analysed and positioned according to the specific needs of each body shop. The Spanesi system permits an increase in productivity thanks to an arm reach of 6.7m or 8m, allowing the technician to have constant, nearby access to air, current and suction. In addition, the Spanesi system results in a clean, dust-free workplace, which is not only safer (there are no more cables and tubes on the floor) but means far less work in the long run. Systems are taken care of with ease thanks to the clever industrial design that allows functionality while retaining user ergonomics. Features of the Spanesi Twister Vacuum System include: • Power: 1,1 KW (Turbine) • Air Flow Rate: 100 m3/h • Filter Surface Area: 0.28 m2 • Negative Pressure: 1250mm H2O • Height: 1650mm • Width: 380mm • Length: 350mm • Weight: 50kg. Celette Rhone XL Celette’s Rhone XL is an extra-long bench with 4,200kg lifting capacity to repair all types of light commercial vehicles and long-wheelbase passenger cars. The unique feature of this bench is the lifting height of 1.32m that enables you to work at a very comfortable height for better productivity. Features of the Celette Rhone XL include: • Length: 5.8m • Lift height: 1.32m • Lift capacity: 4,200kg • Anchoring: 360°

For further information on both these great products, visit https://shop.sape.com.au/ or contact the SAPE Group on Tel: (02) 9772 9000 for all your equipment needs.

sia Abrasives Automotive X-LOCK range Cut down time with one click and go! The sia Abrasives range of X-LOCK accessories, with cutting and grinding discs that are backwards compatible, was developed by Bosch Professional Power Tools to not only fit your X-LOCK angle grinder but also fit your old angle grinder. This way, everyone can experience the sia difference when it comes to your general fabrication needs. With the X-LOCK mount accessory, changes are up to five times faster than conventional interfaces and weld removal is up to 40% faster. There is no need for a spanner, wrench or flange nuts – designed by professionals for professionals. We know our customers, so we’ve designed the tools to get the job done with improved speed and efficiency! It’s a tool-free accessory change – just click the accessory onto the tool, which is impossible to attach the The X-LOCK range includes: Flap discs 2824 siaflap Fibre discs 4560 siabite Cutting discs 8913 siacut Grinding discs 8933 siagrind Strip disc (nonwoven) 6300 siastrip

4 8 – P R O D U C T S H OW C A S E

Zirconia Ceramic Aluminium Oxide Aluminium Oxide Silicon Carbide

wrong way. Simply detach by pulling the lever, so no risk of touching a hot cutting disc. Fast, simple and safe! To order your new X-LOCK products, contact your nearest sia distributor or call our friendly customer service team on 1300 SIA 123 and we can help you find your nearest distributor!


Aussies know a thing or two about how to take a good thing and make it better. From smashing a bit of avo for brekky, to chucking your beers in an icy esky, there are some things that just work better together. At Fix Auto Australia, we’re all about building partnerships so that your business goes from good to great.


Fix Auto is the world’s largest independent repair network, with over 700 locations in 13 countries taking advantage of our systems, resources, training and global buying power, coupled with the strength of leading collision industry brands. If you’re ready to go one better, call the team on 1300 FIX AUTO or visit fixauto.com.

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Products sold through Capricorn Risk Services Pty Ltd (ABN 93 111 632 789) are: (i) discretionary risk protection products issued by Capricorn Mutual Ltd; and (ii) general insurance products issued by a range of insurers and brokered through Capricorn Insurance Services Pty Ltd. Before deciding to acquire any product you should consider the Product Disclosure Statement available from Capricorn Risk Services Pty Ltd to see if the product is appropriate for you. Capricorn Risk Services Pty Ltd is a Corporate Authorised Representative (No. 460893) of Capricorn Mutual Ltd (AFSL 230038) and Capricorn Insurance Services Pty Ltd (AFSL 435197).

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