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HR Books, DVDs, Software & Accessories The World’s Largest HR Bookstore


The SHRMStore

Benefits ................................................ 1

The World’s Largest HR Bookstore

Business/HR Management .................. 1 Compensation...................................... 3 Employee Relations ............................. 4 Global HR ............................................. 5 HR and the Law.................................... 6 Organizational Development ............... 7 Recruiting & Selection.......................... 8 Research, Studies & Surveys............... 8 Software, DVDs & Videos .................... 9 Workplace Diversity ............................11 SHRM-Published Books ................... 12 Accessories........................................ 16 General Ordering Information .............17 Order Form ..........................................17

The SHRMStore has a large selection of books, DVDs, videos, software and accessories to choose from on a variety of HR topics. Shop online for everything you need to stay in compliance with state and federal employment laws, conduct effective performance appraisals, manage your HR department, and train yourself and your staff. Plus, show your pride in your profession and reward employees with SHRM, HR Certification Institute and “I Love HR” accessories. The SHRMStore is dedicated to helping you find the right products you need to do your job effectively. E-mail with any questions or if you would like more information on any of our products.

Receive 10% off your first purchase of $25 or more. Enter promo code WOCAT10 at checkout at Expires on June 30, 2011

Dealing With Problem Employees, 5th edition Even the most diligent managers will one day have to deal with a problem employee. Whether it’s poor performance, misconduct, or simply a poor fit between the worker and the job, employee problems can lead to serious trouble. This must-have resource provides a summary of workplace problems and strategies for handling them, as well as legal basics every HR professional should know. Amy DelPo and Lisa Guerin (544 pp., paperback, 2007) Item # 48.23091-4: $38.95 member/$44.99 nonmember

The Essential Guide to Family & Medical Leave, 2nd edition Navigating the ins and outs of the FMLA is no small task. This comprehensive guide provides all of the state-by-state information and forms HR professionals and managers need to comply with the FMLA. The completely revised 2nd edition covers major legal changes, including military family leave and new regulations. The CD-ROM contains sample dialogues to help guide effective communication with employees. Lisa Guerin & Deborah C. England (448 pp., paperback, 2009) Item # 48.12088-2: $45.95 member/$49.99 nonmember

Healthy Employees, Healthy Business, 1st edition Healthy Employees, Healthy Business draws on the expertise of an advisory board of doctors, lawyers, benefits specialists, workplace wellness planners and other experts to offer struggling small business owners and managers like you the essential advice you need to implement a low-cost or even free wellness program for your employees. Ilona Bray (368 pp., paperback, 2009) Item # 48.12088-2: $45.95 member/$49.99 nonmember

The Manager’s Legal Handbook, 5th edition The Manager’s Legal Handbook is a must-have resource for anyone supervising employees. Ideal as both an introduction for new supervisors and a desk reference for seasoned HR professionals, it helps you safely and legally apply the law to your workplace. Combining checklists, lessons from the real world, quizzes, dos and don’ts, and 50-state charts, this comprehensive handbook covers everything from hiring to fi ring. Amy DelPo & Lisa Guerin (330 pp., paperback, 2005) Item # 48.14074-4: $36.95 member/$39.99 nonmember

BENEFITS Human resource professionals oversee the various forms of indirect employee compensation—commonly referred to as “benefits”—that employers use to attract, recognize and retain workers. The SHRMStore carries over 50 books and software products that include designing and administering benefits such as paid leave, insurance, retirement income and various employee services, as well as various benefits mandated by federal, state and local laws and regulations. Plus, our library of products helps keep you in compliance with state and federal benefits laws.

Top-Selling Benefits Items 2010 Multistate Guide to Benefits Law Item # 48.12089-10: $289.00 member/$309.00 nonmember The Handbook of Employee Benefits, 6th edition Item # 48.11043: $114.95 member/$129.95 nonmember Mandated Benefits: 2010 Compliance Guide Item # 48.11078-10: $275.00 member/$289.00 nonmember U.S. Master Human Resources Guide 2010 Item # 48.25046-10: $105.95 member/$115.95 nonmember

BUSINESS/HR MANAGEMENT Managing an HR department from an enterprise perspective requires the processes and activities used to formulate objectives, practices and policies aimed at meeting short- and long-range organizational needs and opportunities with a focus on human capital issues. It includes the strategic planning process coupled with the tactical process of aligning the human capital management plan with the company’s strategic plan. The SHRMStore carries hundreds of books on topics such as human resource audits, business plans, HR metrics and measurement, operations management, technology and strategic HR.

Top-Selling Business/HR Management Items The HR Scorecard: Linking People, Strategy and Performance Item # 48.15026: $24.95 member/$29.95 nonmember

Auditing Your Human Resources Department: A Step-by-Step Guide Item # 48.16047P: $45.95 member/$49.95 nonmember

Human Resource Management: 12th edition Item # 48.24586: $157.95 member/$174.95 nonmember

Employee Labor Law Audit (ELLA®) Book Only: Item # 48.13065: $179.95 member/$199.00 nonmember Web Subscription Only: Item # 48.13065S: $225.00 member/$250.00 nonmember


Rethinking Strategic HR: HR’s Role in Building a Performance Culture Item # 48.36579: $75.95 member /$79.95 nonmember

Financial Intelligence for HR Professionals Item # 48.25061: $21.95 member/$24.95 nonmember How to Measure Human Resources Management, 3rd edition Item # 48.15002: $46.95 member/$54.95 nonmember SHRM PUBLICATION

Investing in People: Financial Impact of Human Resource Initiatives Item # 61.15007: $37.95 member/$44.99 nonmember

HR Competencies: Mastery at the Intersection of People and Business Item # 61.15006: $22.95 member/$26.95 nonmember


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BUSINESS/HR MANAGEMENT The Brave New World of eHR: Human Resources Management in the Digital Age The Brave New World of eHR is an important r e s ou r ce, f i l le d w it h t he mo s t c u r r e nt information and practical advice on eHR for human resource professionals, and industrial and organizational psychologists. Written by an expert group of scholars, practitioners, and subject matter experts, this book offers an overview of the major technological trends in eHR, and shows how to use technology to enhance organizational effectiveness. Comprehensive in scope, the book includes information on a wide variety of topics. Hal G. Gueutal, Dianna L. Stone, Editors (352 pp., paperback, Wiley, 2005) Item # 48.25063: $60.00 member/$65.00 nonmember Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results This book provides all the key assessment methods required by the HR professional to mon itor the hea lth, cont r ibut ion a nd performance of every company’s largest asset— its people. For each defi nition, there is not only a description of the measure but also why it has vital significance to managing business better. It is written as a basic text book in easy-to-read language but with a powerful underlying message—HR managers must measure the main features of HR in order to get their voice heard at the executive table and make demonstrable impact on business operations. Hugh Bucknall, Wei Zheng (250 pp., hardcover, Wiley, 2005) Item # 48.25022: $25.95 member/$29.95 nonmember

Economic The New HR Analytics: Predicting the Investments ital Cap an Value of Your Company’s Hum

Usi ng auth or Dr. Jac Fitz -en z’s proprieta ry analytic model, you’ ll learn how to mea sure and evaluate past and current returns on hum an cap ita l inve stm ents . Com bine those resu lts with focused busi ness intelligence and apply the exclusive anal ytic al tool s in this book, and you’ ll be able to: • Build an agile workforce through flexible capabilit y plan ning. ulate and • Determ ine how the orga nization can stim ter. mat that s reward behavior • Apply a proven succession plan ning strategy. • Recogn ize risk s and formulate responses. , The New HR Ana lytic s Packed with real -world exam ples futu re hum an capital reve als how to pred ict the value of 8 pp., ha rdco ver, (36 z en i nve st men t s. Dr. Jac Fitz AM ACOM, 2010 ) ember Item #48.25065: $26.95 member/$ 29.95 nonm


The ROI of Human Capital : Measuring the Economic Value of Employee Performanc e, 2nd edition Th is completely updated edit ion of the grou ndbreak ing boo k prov ides a reli able way to qua ntif y the con trib utio ns of peo ple to corp orat e prof it. Gauge human costs and pro duc tivi ty at thre e crit ical levels: • Org anizational (contribution s to corporate goals). • Functional (impact on proc ess improvement). • Hum an resources managem ent (value added by five basic HR depa rtment activ ities). The ROI of Human Capital cont ains new materia l on topics that have dram atic ally chan ged the way orga niza tion s mea sure the bottom-line effect of emp loyee perform ance. Dr. Jac Fitz-enz (336 pp., hardcover, AM ACOM, 2009) Item # 48.15024: $25.95 member/$ 29.95 nonmember

No Boundaries: How to Use Time and Labor Management Technology to Win the Race for Profits and Productivity Showing you how to take your business from reactive to proactive and improve per for m a nce, No B oundar ies prov ides a vendor-neutral guide to how your company can use workforce management systems to improve productivity and prof its. Drawing upon years of experience implementing these systems, author Lisa Disselkamp offers numerous case studies illustrating how organizations have used workforce management systems to solve their business problems. Lisa Disselkamp (314 pp., hardcover, Wiley, 2009) Item # 48.53576: $41.95 member/$45.00 nonmember One Strategy: Organization, Planning and Decision Making One Strategy provides a unique combination of real-world experience managing a largescale organization with academic research in strategy and innovation to describe what it takes to align an organization around one strategy, manage its execution, and reach for “strategic integrity.” One Strategy describes how to drive innovation by connecting the potential of strategic opportunities to the impact of operational execution. Steven Sinofsky, Marco Iansiti (304 pp., hardcover, Wiley, 2009) Item # 48.53581: $35.95 member/$39.95 nonmember Organization, Planning, and Decision Making

STEVEN SINOFSKY Microsoft Corporation | MARCO IANSITI Harvard Business School


COMPENSATION Employee pay. It’s a critical part of what employers use to attract, recognize and retain workers. It includes designing and administering compensation systems including base pay, differential and incentive pay, and overtime. The SHRMStore carries a variety of publications that help HR professionals with the various forms of direct compensation and help you stay in compliance with the Fair Labor Standards Act (FLSA) and other wage and hour laws.

Top-Selling Compensation Items Building Pay Structures: How-to Series for the HR Professional Item # 48.12001-2: $24.95 member/$26.95 nonmember

Survey Handbook & Directory: A Guide to Finding and Using Salary Surveys Item # 48.11085: $65.00 member/$75.00 nonmember

The Compensation Handbook: A State-of-the-Art Guide to Compensation Strategy and Design, 5th edition Item # 48.12036-05: $84.95 member/$99.95 nonmember

U.S. Master Payroll Guide 2010 Item #48.16037-10: $99.95 member/$109.95 nonmember

The Complete Guide to Executive Compensation, 2nd edition Item # 48.11082: $115.95 member/$129.95 nonmember SHRM PUBLICATION

Wage and Hour Answer Book, 2009 edition Item # 48.12066-09: $220.00 member/$230.00 nonmember

Solving the Compensation Puzzle: Putting Together a Complete Pay and Performance System Item # 61.11001: $35.95 member/$41.95 nonmember

Fair Pay, Fair Play: Aligning Executive Performance and Pay

Fair Pay, Fair Play offe rs orga niza tion s, including board F A I R P AY members, exec utives, F A I R P L AY HR and compensation pr ofe s s ion a l s , a nd Aligning Executive investor s a new way to PERFORMANCE and thin k about executive PAY compensat ion. It sugg ests a mod el for ROBIN A. establish ing com mon FERRACONE stan dard s of fair ness a nd pro pr iet y a nd e efficient market mor a lop deve show s how to adheres for executive talent. Fair Pay, Fair Play shou ld es utiv exec to the over riding objective— orm perf they well how be paid on the basi s of rnal exte the to tive rela s, lder for thei r shareho s of dard stan y ar por tem con in with mar ket, (288 e acon Ferr fairness and propriety. Robin pp., hardcover, Wiley, 2010 ) ember Item #48.11094: $31.95 member/$ 34.95 nonm dvisors E x e c u t i v e C h a i r , Fa r i e n t A

Emotional Intelligence 2.0 Drs. Trav is Bradberr y and Jean Gre aves reve al Tale ntSm art’s proven strategies for increasing EQ , u nve i l i n g a d et a i le d blu e pr i nt t h at sho w s you step -by- step how to incr ease you r emo tion al inte llige nce via 66 proven stra tegi es that targ et sel f-aw aren ess, sel fman agement, social awa rene ss and relat ionship man agement. E m o t i o n a l I n t e l l i g e n c e 2 .0 a lso incl ude s acce ss to the new and enh anc ed ed itio n of the wor ld ’s best -sel l ing emotion al intelligence test—the Emo tional Intelligence Appraisal ®. Brad berr y and Gre aves explore the way s in which emotion al intelligence has chan ged in the five year s since they unveile d thei r grou ndbreak ing rese arch on mor e than 500,000 people wor ldw ide. New fi ndin gs shed ligh t on some of the toug hest questions facing us today, including : • Gender differences in emo tional intelligence. • Generat iona l differences in emotional intelligence. • Cultura l changes in emotion al intelligence. • Societal shift s in overall emo tional intelligence. Trav is Bradberr y, Jean Greaves (192 pp, hardcover, TalentSm art, 2009) Item # 48.58065: $17.95 member/$19.95 nonm



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EMPLOYEE RELATIONS Employee relations deals with maintaining a positive, productive and cohesive work environment. It includes the processes of analyzing, developing, implementing and administering the employer-employee relationship; performing continuing evaluation of it; managing employee performance; ensuring that relations with employees comply with applicable federal, state and local laws and regulations; and resolving workplace disputes. The SHRMStore carries over 400 products dedicated to this critical HR function.

Top-Selling Employee Relations Items SHRM PUBLICATION

101 Sample Write-Ups for Documenting Employee Performance Problems, 2nd edition Item # 61.13507: $29.95 member/$35.00 nonmember 2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases that Really Get Results Item # 48.33564: $9.95 member/$10.95 nonmember Create Your Own Employee Handbook: A Legal & Practical Guide Item # 48.23092: $44.95 member/$49.99 nonmember Dealing with Problem Employees: A Legal Guide Item # 48.23091-4: $38.95 member/$44.99 nonmember Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage Item # 48.36553: $27.95 member/$29.95 nonmember How to Design, Implement and Interpret an Employee Survey Item # 48.17065: $31.95 member/$34.95 nonmember New Employee Orientation Training Item # 48.16623: $46.95 member/$49.95 nonmember The Progressive Discipline Handbook: Smart Strategies for Coaching Employees Item # 48.33048: $27.99 member/$34.99 nonmember SmartPolicies Item # 48.29004: $269.00 member/$299.00 nonmember The Talent Management Handbook Item # 48.15090: $47.95 member/$55.95 nonmember

Giving Notice: Why the Best and the Brightest Are Leaving the Workplace and How You Can Help Them Stay A groundbreaking book that offers approaches for changing the hidden biases in the workplace, G i v i n g N o t i c e p r ov i d e s a n e ye - o p e n i n g examination of the causes and dynamics of bias in the workplace, offering a psychological, political, and societal analysis of the actual cost of bias to the bottom line. The authors make the hurdles that women and minorities face in the workplace as personal to the reader as they are to those who face them. Giving Notice is fi lled with sensible approaches for solving the current imbalance and challenges us to rethink unconscious ideas about stereotypes and commonly accepted business practices. Freada Kapor Klein (240 pp., hardcover, Wiley, 2007) Item #48.61516: $24.95 member/$27.95 nonmember High Commitment High Performance: How to Build a Resilient Organization for Sustained Advantage This book focuses on three additional issues outside of the typical HR management arena, including how to help managers create and sustain outstanding performance in their organizations; how employees’ behav ior has a sig n if icant impact on the organization’s ability to impact and sustain high performance; and how to adapt, develop and transform organizations in response to an increasingly dynamic competitive environment. Michael Beer (416 pp., hardcover, Wiley, 2009) Item # 48.56534: $35.95 member/$39.95 nonmember Leading the Virtual Workforce: How Great Leaders Transform Organizations in the 21st Century Leading the Virtual Workforce reshapes leadership LEADING models to best serve worldwide organizations VIRTUAL WORKFORCE in the 21st cent ur y and paves the way for future leaders to create unmatched competitive advantage and performance improvements in the growing world of virtual work. Karen Sobel Lojeski (155 pp., hardcover, Wiley, 2009) Item # 48.33595: $26.95 member/$29.95 nonmember THE


Karen Sobel Lojeski

Best Practices in Talent Management: How the World’s Leading Corporations Manage, Develop, and Retain Top Talent This book offers lessons from the world’s best organizations in various industries and sizes, and TALENT MANAGEMENT shows how to identify the key elements of leading successful, results-driven talent management; access the tools, models, instr uments and strategies for leading talent management; apply practical “how-to” approaches to diagnosing, assessing, designing, implementing, coaching, following up on and evaluating talent management; and measure critical success factors and critical failure factors of a program. Marshall Goldsmith, Louis Carter (336 pp., hardcover, Wiley, 2009) Item # 48.34557: $81.95 member/$90.00 nonmember Essential resources for training and HR professionals









Linkage Inc.’s Best Practices for Succession Planning T h i s book meet s t he dem a nd for proven guidelines that help organizations understand the depth of their growing talent pool as well as the increasing need to achieve superior growth and performance through the systematic identification and development of top talent. Including studies from the world’s best companies, it tells the story of successful succession planning activities and initiatives and includes templates, instruments, and other helpful tools. Proven and practical guidance derived from Linkage’s vast resources is also included. Linkage, Inc. (288 pp., hardcover, Wiley, 2007) Item # 48.34525: $82.00 member/$90.00 nonmember


EMPLOYEE RELATIONS Onboarding: How to Get Your New Employees Up to Speed in Half the Time “Onboarding,” a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and eff iciently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job done. Learn how to inspire and encourage your new employees to deliver better results faster. Onboarding helps ensure that your new employees are productive and efficient from day one. You’ll learn how to help them assimilate into your corporate culture and accelerate their learning. George Bradt, Mary Vonnegut (272 pp., hardcover, Wiley, 2009) Item # 48.34556: $24.95 member/$27.95 nonmember Performance Appraisals and Phrases for Dummies This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quickhitting expert tips on making the most out of the process. You’ll also receive online access to writable, customizable sample evaluation forms and other timesaving resources. Ken Lloyd (360 pp., hardcover, Wiley, 2009) Item # 48.63523: $14.99 member/$16.99 nonmember

Ties to Tattoos : Turning Generational Differences into a Competitive Advanta ge

For the f ir st t ime in h i s t o r y, t he A m e r ic a n wor kfor ce is mad e up of four disti nct generations— Tr a d i t i o n a l i s t s , B a b y Boomers, Generat ion Xer s and M i l len n ia ls. A d d i t i o n a l l y, t o d a y ’s wor kforce brin gs with it a new set of chal leng es and opportunities including the loom ing labo r sho rtag e, s a g g i n g p r o d u c t i v i t y, k now ledg e tran sfer , the lang uag e bar r ier and ster eoty pes. Ties to Tatt oos offe rs innovati ve way s to recr uit, rew ard, man age, mot ivat e, trai n and reta in, all with in a generationally dive rse workplace. Endorsed by Susa n Meisinger, SPH R, past president and CEO of SHR M, alon g with a number of other busi ness leaders, Ties to Tattoos delivers sound advice on brid ging the gaps in today’s wor kfor ce. She rri Elliott, SPH R (144 pp., paperback, Brown Books, 2009) Item # 48.22509: $14.95 member/$16.95


GLOBAL HR Global human resources requires that an HR professional deal with all aspects of HR within the worldwide context— including U.S.-based entities doing business internationally and non-U.S.-based entities operating in their own locale or worldwide. The SHRMStore carries books on topics such as management of global workforces, expatriation and repatriation, HR practices and laws around the world, and those arising in specific countries and regions.

Top-Selling Global HR Items SHRM PUBLICATION

Benchmarking International Assignment Programs Item # 61.15506: $14.95 member/$18.95 nonmember The Best of Global HR Item # 48.25529: $21.95 member/$24.95 nonmember International Labor & Employment Laws, 3rd edition Item # 48.15559-3J: $910.95 member/$970.95 nonmember


Official GPHR Certification Guide

Published by the HR Certification Institute, th is thorough test-preparat ion g uide is an ideal tool for HR professionals with cross-border, international and/or global HR responsibilities who are preparing for certification as a Global Professional in Human Resources (GPHR). (89 pp., paperback, HR Certification Institute, 2009) Item # 34.81506-9: $20.00 member/$25.00 nonmember


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HR AND THE LAW Being, and staying, in compliance with state and federal employment law is not an option for businesses. Without this compliance, companies are at risk for lawsuits and penalties that could cripple the organization, and in some cases, close their doors for good. HR professionals are the ones that keep their companies in compliance and out of court. The SHRMStore carries top guides, manuals, software, DVDs and videos covering topics such as state-by-state laws, federal employment laws, the Family and Medical Leave Act (FMLA), union organizing, immigration and benefits.

Top-Selling HR and the Law Items 2010 State by State Guide to Human Resources and the Law Item # 48.16030-09: $265.00 member/$275.00 nonmember


The Complete Guide to Human Resources and the Law, 2010 edition Item # 48.23036-10: $165.00 member/$175.00 nonmember The Employer’s Guide to Union Organizing Campaigns Item # 48.25054: $255.95 member/$269.00 nonmember SHRM PUBLICATION

The Employer’s Immigration Compliance Desk Reference Item # 61.15505: $79.95 member/$99.95 nonmember

The Essential Guide to Workplace Investigations Item # 61.15005: $35.95 member/$39.99 nonmember Family and Medical Leave Handbook Item # 48.43013: $369.00 member/$389.00 nonmember The Manager’s Legal Handbook Item # 48.14074-4: $36.95 member/$39.99 nonmember U.S. Master Employee Benefits Guide 2009 Item # 48.12087-10: $82.50 member /$89.50 nonmember

Employment Law Answer Book, 7th edition Item # 48.23012-10: $255.00 member/$275.00 nonmember SHRM PUBLICATION

The Essential Guide to Federal Employment Laws, 2nd edition Item # 61.14000-2: $35.99 member/$44.99 nonmember

Switch the Focus from Employee Rights to Employee Accountability Instead of concentrating on the rights of employees, Harassment-Free Workplace – Take Control focuses on their responsibilities. This attorney-approved program clearly explains that it is part of the employee’s job to avoid and report harassing behaviors. This DVD also includes several modules — general harassment, manager obligations, sexual harassment and diversity — so you can customize the program to your audience. Provides 20 true-to-life workplace scenarios Explains all the protected characteristics under federal law ■ Trainer’s guide gives step-by-step instructions ■ Includes a CD-ROM with reproducible attendance logs, handouts and more

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ORGANIZATIONAL DEVELOPMENT Organizational development deals with organizational performance and the means by which it develops its human resources. The SHRMStore provides resources to address improving organizational effectiveness and employee training to meet current and future job demands as well as resources that address change management, coaching, leadership development, succession planning, social networking, knowledge management, measurement systems and outsourcing employee development.

Top-Selling Organizational Development Items Social Media at Work Item # 48.56533: $26.95 member/$29.95 nonmember

Complete Guide to Mergers & Acquisitions Item # 48.16530: $46.00 member/$48.00 nonmember Effective Succession Planning: Ensuring Leadership Continuity and Building Talent from Within, 3rd edition Item # 48.14508: $59.95 member/$65.00 nonmember ASTD Handbook for Workplace Learning Professionals Item # 48.26610: $119.95 member/$139.95 nonmember How to Measure Training Results Item # 48.17043: $36.95 member/$39.95 nonmember Official PHR and SPHR Certification Guide Item # 34.81505: $20.00 member/$25.00 nonmember

Awesomely Simple: Essential Business Strategies for Turning Ideas into Action What do the world’s most successful companies and organizations have in common? And what AW E SO M E LY can you actually take away and use from their SI M P L E examples? Distilling the best fundamental business strategies, trusted adviser and strategist John Spence helps you take a hard look at your business and together develop specific plans and action steps that will allow you to dramatically improve the success of your company. John Spence (208 pp., hardcover, Wiley, 2009) Item # 48.56538: $21.95 member/$24.95 nonmember

Official PHR and SPHR Certification Guide Published by the HR Certif ication Institute, this thorough test-preparation guide is an ideal tool for human resource professionals preparing for certif ication as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR). (112 pp., paperback, HR Certification Institute, 2009) Item # 34.81505: $20.00 member/$25.00 nonmember

Designing the Smart Organization: How Breakthrough Corporate Learning Initiatives Drive Strategic Change and Innovation This book provides a framework for a more comprehensive and strategic perspective of Designing Smart the corporate learning agenda that puts special Organization emphasis on integrating learning interventions with the strategic process of the f irm. With ca se st ud ies f rom lead ing compan ies and organizations, these studies reveal how leading large-scale and cutting-edge global corporations are using the power of dynamic corporate learning approaches to drive innovation, enhance cultural values, master post-merger integration, transform business models, build technological expertise, foster strategic change processes, and ultimately increase bottom-line results. Roland Deiser (352 pp., hardcover, Wiley, 2009) Item #48.56539: $40.00 member/$45.00 nonmember

Psychologists have discovered that ou r m i nd s a re r u led by two diff eren t syst ems — the rati ona l m ind and the emotional m ind—that com pete for con trol . The ratio nal min d wan ts a grea t bea ch bod y; the emo tion al mind wants that Oreo cook ie. The ratio nal min d wan ts to cha nge som ethi ng at wor k; the emo tion a l m ind love s the com fort of the exis ting ge effort—but if rout ine. This tension can doom a chan Switch show s kly. quic e it is overcome, change can com ds and, as a min both ed unit how ever yday people have p and Dan Heath resu lt, achieved dram atic resu lts. Chi 2010 ) (320 pp., hardcover, Random House, nonmember Item # 48.56540: $23.00 member/$ 26.00




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Switch : How to Change Things When Is Hard

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RECRUITING & SELECTION Your organization’s workforce is your first force against the competition. Building—and keeping—this workforce is key to remaining one step ahead in business. The SHRMStore’s recruiting and selection section deals with strategies, tactics and processes for sourcing, recruiting, hiring and retaining the human resources needed to support business objectives at home and abroad. It includes books, DVDs, videos, and software on pre-employment screening and testing, contingent staffing, retention strategies, recruitment technologies, recruitment process outsourcing and workforce planning. Plus, these resources will help keep you in compliance with hiring laws.

Top-Selling Recruiting and Selection Items 96 Great Interview Questions to Ask Before You Hire, 2nd edition Item # 48.13545-2: $15.95 member/$17.95 nonmember SHRM PUBLICATION


The EQ Interview: Finding Employees with High Emotional Intelligence Item # 61.14504: $14.95 member/$16.95 nonmember



Reinventing Talent Management: How to Maximize Performance in the New Marketplace Item # 61.13506: $24.95 member/$29.95 nonmember Strategic Staffing: A Comprehensive System for Effective Workforce Planning, 2nd edition Item # 61.16508: $39.95 member/$49.95 nonmember

Legal, Effective References: How to Give and Get Them Item # 61.14531: $21.95 member/$25.95 nonmember Recruiting, Interviewing, Selecting & Orienting New Employees Item # 48.14563: $45.95 member/$49.95 nonmember

RESEARCH, STUDIES & SURVEYS SHRM’s Research Department creates top research and survey products based on SHRM member data. Reports cover important HR topics such as benefits and compensation, ethics, global talent sourcing, technology, corporate culture, and job satisfaction. The SHRMStore provides this important research along with other industry research reports.

Top-Selling Research, Studies and Surveys 2009 Employee Benefits Survey Report Item # 62.17001: $79.95 member/$99.95 nonmember 2009 Employee Job Satisfaction Survey Report Item # 62.37008: $79.95 member/$99.95 nonmember Research Quarterly

Research Quarterly

Research Quarterly: Successfully Transitioning to a Virtual Organization: Challenges, Impact and Technology Item # 62.37009: $19.95 member/$29.95 nonmember

Published by the Society for Human Resource Management

Published by the Society for Human Resource Management

The Multigenerational Workforce: Opportunity for Competitive Success

Leveraging HR and Knowledge Management in a Challenging Economy


Sponsored by

HR Department Benchmark and Analysis Report 2009 Item # 48.19506-09: $975.00 member/$1,295.00 nonmember


A Survey Report by the Society for Human Resource Management

Research Quarterly: Leveraging HR and Knowledge Management in a Challenging Economy Item # 62.37007: $19.95 member/$29.95 nonmember

Benchmarks 09 HR Department Benchmarks and Analysis 2009

Research Quarterly Published by the Society for Human Resource Management

2009 Employee Benefits Examining Employee Benefits in a Fiscally Challenging Economy

Research Quarterly: The Multigenerational Workforce: Opportunity for Competitive Success Item # 62.37004: $19.95 member/$29.95 nonmember


Successfully Transitioning to a Virtual Organization: Challenges, Impact and Technology

Sponsored by

Sponsored by



SOFTWARE, DVDS & VIDEOS Managing your HR department, creating important guides and training your staff can be made easier using software, DVDs and videos. The SHRMStore carries DVDs and videos on HR topics ranging from sexual harassment to diversity training—which help HR professionals facilitate companywide employee training programs—to videos on manager skills, team building and performance reviews. Software selections include resources for writing employee manuals, creating job descriptions, designing policy manuals, keeping accurate personnel records and implementing effective performance appraisal systems.

Top-Selling Software, DVDs and Videos Descriptions Now Item # 48.19092: $179.00 member/$199.00 nonmember

this entertaining video provides eight specif ic, reliable solutions. Kantola (DVD) Item #48.43035: $179.00 member/$199.00 nonmember Descriptions Now Using Descr iptions Now and its l ibrar y of thousands of jobs, you can easily create the exact job descriptions you need—today. Add specific job requirements by answering relevant questions about qualifications, physical demands, super v isor y responsibi l it ies, per for mance competencies and work environment. The software converts your job descriptions to HTML format instantly. Administaff (Software) Item # 48.19092: $179.00 member/$199.00 nonmember

FMLA Tracker Software Item # 48.23055: $379.00 member/$419.00 nonmember From Sex to Religion: And Everything in Between Manager version: Item # 48.19031MD: $129.95 member /$139.95 nonmember Employee version: Item # 48.19031ED: $129.95 member /$139.95 nonmember Handbook Manager Software Item # 48.29018-9: $249.00 member/$279.00 nonmember

FMLA Tracker Software Ful ly functioning soft ware automates the process of track ing inter m ittent leave for employees. It automatically calculates available FMLA time based on federal regulations. Allows users to personalize to fit company policies and generates eight customizable reports. Gradience Software (Software) Item # 48.23055: $379.00 member/$419.00 nonmember

Harassment and Diversity: Respecting Differences Manager Edition: Item # 48.19080: $149.95 member /$169.00 nonmember Employee Edition: Item # 48.19080E: $149.95 member /$169.00 nonmember Legal Survival Skills for the Modern Manager Item # 48.18093D: $152.95 member/$169.00 nonmember Performance Appraisals: Getting Results Item # 48.19035: $125.95 member/$139.00 nonmember The Power of Positive Discipline Item # 48.23557: $149.00 member/$159.00 nonmember Sexual Harassment: A Commonsense Approach Item # 48.29022D: $170.95 member/$189.00 nonmember 12 Mistakes Managers Commonly Make This training program addresses management pitfalls and offers potential solutions to improve your management team’s effectiveness and legal compliance. Perfect for fi rst-time managers and seasoned professionals alike. GNeil (DVD) Item # 48.19084D: $186.95 member /$207.95 nonmember Conflicts in the Workplace: Sources & Solutions NEW Conf licts are a part of life. And they can cause stress. But confl icts in the workplace do not have to be destr uctive. In fact, constructive disagreement can add value, as employees compromise and reach better decisions based on input from others. While acknowledging common sources of confl ict, ONLINE ORDERS: WWW.SHRM.ORG/SHRMSTORE

Demos! Previews Online!

From Sex to Religion: And Everything in Between These DVDs will get your employees’ attention right away, with true-to-life examples of harassment that could happen at any workplace. These entertaining and educational videos challenge viewers to identify harassing behaviors, and suggest appropr i at e way s to h a nd le va r iou s situations. GNeil (DVD) Manager version: Item # 48.19031MD: $129.95 member /$139.95 nonmember Employee version: Item # 48.19031ED: $129.95 member /$139.95 nonmember Handbook Manager Software Create, edit, update and print a customized handbook right from your desktop. Includes more than 100 recommended, legally reviewed policies that comply with federal and state laws for all 50 states. Also available in a bilingual edition. Create an employee handbook in English and Spanish with one software title. Gradience Software (Software) Item # 48.29018-10: $264.00 member/$294.00 nonmember English and Spanish Edition: Item # 48.29018-10S: $329.00 member/$369.00 nonmember

PHONE ORDERS: 800-444–5006, OPTION #1


SOFTWARE, DVDS & VIDEOS Harassment and Diversity: Respecting Differences Harassment is not just about sex. It can also be about race, religion, age, disability and other protected characteristics. This dramatic story shows an all-too-common s it u at ion , where f r ic t ion bet ween employees grows from “ just kidding around” into illegal harassment. Kantola (book and DVD) Manager version: Item # 48.19080M: $149.95 member/$169.00 nonmember Employee version: Item # 48.19080E: $149.95 member/$169.00 nonmember Both versions: Item # 48.19080C: $275.00 member/$295.00 nonmember

Harassment-Free Workplace: Take Con trol


Thi s easy-to- use, four -mo dule DVD train ing prog ram uses the remote control as a met aphor to help you r employees underst and h ow t h e y c a n “p a u s e , f a s t for war d, rew ind and stop ” to take responsibilit y for thei r own actions. GNeil (book and DVD ) Item #48.25066: $369.99 member/$ 399.99 nonmember

It Takes All Kinds … Diversity in the Workplace This 25-minute training program, narrated by an attorney, is a powerful tool for teaching the value of diversity in the workplace. Using a true-to-life scenario, it presents a revealing story about the negative effects prejudices can have on workplace relationships. GNeil (books and DVD) Item # 48.19076D: $135.00 member/$149.00 nonmember Legal Survival Skills for the Modern Manager It’s not easy to be a supervisor these days. You’ve got to get the job done— often w ith fewer employees and a tighter budget. Plus, you’re expected to know exactly what to do or say every time a “people problem” comes up. This video was created to help you fi nd your way through the maze of employment laws and regulations, while at the same time maximizing the performance of your workers. Kantola (books and DVD) Item # 48.18093D: $152.95 member/$169.00 nonmember Successful Termination Available in DVD and VHS formats, Successful Termination helps managers terminate problem employees properly and legally. In addition, it will help managers avoid terminations by teaching performance management techniques that can help problem employees improve. Kantola (DVD) Item # 48.34522D (for DVD), 48.34522V (for VHS): $143.95 member/$159.00 nonmember


Performance Appraisals: Getting Results In th is DV D, you’ l l fol low t wo dramatic stor ylines. One involves a smal l business, tak ing steps to formalize a review process for the fi rst time. The other presents a large corporation, attempting to energize an existing system. Watch as two very different managers prepare for challenging review meetings—and see them apply skills that defuse tension and achieve the desired results. Kantola (books and DVD) Item # 48.19035: $125.95 member/$139.00 nonmember The Power of Positive Discipline This new program gives you six steps of positive, progressive discipline, which beg in w ith coaching and esca late to stronger measures only as needed to solve the problem. In many cases, employees will respond early in the process. But if not, the later steps help you address continuing performance shortcomings calmly and professionally. 2009 Telly Award Winner! Kantola (books and DVD) Item # 48.23557: $149.00 member/$159.00 nonmember Winning Workforce Series J. J. Keller’s Winning Workforce: Raising Your Employees’ Awareness DVD/Video Series helps you train your employees on sensitive issues that may affect productivity, create a hostile work environment, or pose a legal threat to your organization. It packs vital infor mation into four attentiongrabbing videos, each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference. J.J. Keller (Books, Skill Cards and DVD) Individual DVDs: $169.00 member/$179.00 nonmember Set of DVDs: Item # 48.29003: $475.00 member/$495.00 nonmember Workplace Violence: The Early Warning Signs NEW Workplace violence is an issue that can affect any organization, of any size, in any industry. This training DVD takes on this important topic without sensationalizing, but by approaching the subject directly and honestly. Kantola (DVD) Available in Spanish. Manager version: Item # 48.43036M: $179.00 member/$199.00 nonmember Employee version: Item # 48.43036E: $179.00 member/$199.00 nonmember Both versions: Item # 48.43036C: $325.00 member/$355.00 nonmember


SOFTWARE, DVDS & VIDEOS Sexual Harassment: A Commonsense


ever yone. Use thes e Sex ual hara ssment train ing is for you r man age r s ure ens ente r ta in ing pro g ra m s to al hara ssment sexu of ents irem requ understa nd the lega l e s u nde r st a nd t he pre ven t ion a nd A LL emp loye them to mai ntai n atm osph ere of civi lity you exp ect with in your orga nization. $170.95 member/ Manager ’s version: Item # 48.29022DM: $189.00 nonmember .95 member/ Employee version: Item # 48.29022DE: $170 $189.00 nonmember $325.00 member/ Buy Both and Save ! Item # 48.29022DCA: $345.00 nonmember Version, Trai ner Span ish Versions, Cali forn ia Man ager lable. avai also oks kbo Guides and Student Wor

Award Winner

Stanford Executive Briefings

You’re an HR prof essio nal and you know you r f ield . But you’re read y to take it to the nex t level, and thes e presentations from the Stan ford Exe cutive Briefi ngs series will help you get there. Each 10-DVD collection prov ides you with cutt ing- edg e trends and adv ice, delivere d at Stan ford University by today’s lead ing experts. • Executive Leadership Collection: Item # 48.25071 • Influence and Negotiation Collecti on: Item # 48.25068 • Strategy and Change Collection: Item # 48.25067 • People and Productivity Collection: Item # 48.25069 Sub s t a nt i a l s av i n g s ! Eac h 10 -DV D coll ecti on is spec ially pric ed at $ 625 for SHR M mem bers ($695 for non mem bers ). Save up to $32 5 on 10 pop ular prog ram s norm ally priced at $95 each.

WORKPLACE DIVERSITY Understanding the differences that make individuals unique, such as individual and organizational characteristics, values, beliefs, experiences, backgrounds, preferences and behaviors—as well as how organizations can leverage those qualities in support of business objectives—is critical to a successful business. The SHRMStore provides resources to help ensure this success.

Top-Selling Workplace Diversity Items Diversity Toolkit Item # 48.12515R: $235.00 member/$250.00 nonmember

SHRM Diversity and Inclusion Suite Item # 70.50662: $79.95 member/$99.95 nonmember

Diversity Principles Item # 48.22594: $54.95 member/$60.00 nonmember SHRM PUBLICATION


HR and the New Hispanic Workforce: A Comprehensive Guide to Cultivating and Leveraging Employee Success Item # 61.12503: $33.95 member/$39.95 nonmember Igniting Gen B & Gen V: The New Rules of Engagement for Boomers, Veterans and Other Long-Termers on the Job Item # 61.12503: $21.95 member/$24.95 nonmember


PHONE ORDERS: 800-444–5006, OPTION #1


SHRM-PUBLISHED BOOKS 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination, 2nd edition NEW EDITION

Now completely revised and updated, this bestselling book covers dozens of problems likely to occur in the workplace, from substandard work quality, absenteeism and poor attitude to sexual harassment, insubordination and more. Paul Falcone (390 pp., paperback with CD, 2010) Item # 61.13507: $29.95 member/$35.00 nonmember Human Resource Essentials: Your Guide to Starting and Running the HR Function, 2nd edition NEW

Rohini Anand, senior VP and global chief diversity off icer for Sodexo, said of Leading with Your Heart, “… makes a compelling case for adding leadership from the heart to strong functional knowledge and business acumen in order to strengthen and deepen the sustainability of diversity and inclusion culture change to achieve business outcomes.” Now you can too. Cari M. Dominguez and Jude Sotherlund (162 pp., paperback, 2010) Item # 61.12504: $16.95 member/$19.95 nonmember


The revision of this SHRM classic explores and reinforces the idea that the HR profession is a broad one, encompassing many different activities and having an impact on every level and ever y function of organizations. H R professionals need to have expertise and to understand their responsibilities. They not only must have the knowledge and information necessary to oversee the HR function, but also must be prepared to guide others within the organization who have line responsibility for the organization’s human resources. Lin Grensing-Pophal (275 pp., paperback, 2010) Item # 61.16501-2: $37.95 member/$44.95 nonmember The Essential Guide to Workplace Investigations, 2nd edition

nnel Management


“Clear, no-nonsense writing style that breaks investigative steps down clearly.” Jathan Janove, AUtHOR Of Managing to Stay out of Court



Management (SHrM) is the association devoted to human resource management. Our mission is to serve the needs of Hr professionals by providing the most current and comprehensive resources, and to advance the profession by promoting Hr’s essential, strategic role. Founded in 1948, SHrM represents more than 225,000 individual members in over 125 countries, and has a network of more than 575 affiliated chapters in the united States, as well as offices in China and india. Visit SHrM at

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Proper investigations are one of the most important tools for maintaining a safe and productive workplace — and keeping your company out of legal trouble. This thoroughly revised book gives you the tools and information you need to conduct a successful investigation. Part I describes the 10 steps to a successful investigation of any kind of workplace problem. Part II examines five common workplace problems—discrimination, harassment, theft, violence, and in a new chapter, drug and alcohol abuse—and explains how to handle the special investigation challenges posed by each. Lisa Guerin (470 pp., paperback with CD, 2010) NOLO

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policies, ces and audio a CD-rOM.

Leading with Your Heart: Diversity and Ganas for Inspired Inclusion NEW


how to handle employee Complaints & Problems • Treat everyone fairly • Keep morale up • Avoid legal trouble

Lisa guerin, J.D.

Free Legal Updates at

Item # 61.15005: $38.95 member/$44.99 nonmember Managing Diversity: A Complete Desk Reference & Planning Guide, 3rd edition NEW EDITION

A one-stop diversity primer full of information, context, examples, user-friendly tools and provocative questions for your organization. The book provides guidelines for implementing diversity initiatives from a strategic perspective, i nclud i n g a r a n g e of su g g e st ion s a bout measurement and evaluation. Lee Gardenswartz and Anita Rowe (600 pp., paperback with CD, 2010) Item # 61.12505: $100.00 member/$125.00 nonmember

The Cultural Fit Factor: Creating an Employment Brand That Attracts, Retains, and Repels the Right Employees NEW

Tony Hsieh, CEO of, said of The Cultural Fit Factor, “At Zappos, our culture is built on attracting and retaining employees whose personal values match our corporate core values and weeding out those that, while talented, simply won’t mesh with our values. The Cultural Fit Factor explains why this is so critical for organizations and provides practical tools for getting it done.” Lizz Pellet (160 pp., paperback, 2009) The

Creating an Employment Brand

That Attracts, Retains, and Repels

the Right Employees LIZZ PELLET

Item # 61.16510: $15.95 member/$19.95 nonmember Corporate India and HR Management: Creating Talent Pipelines, Leadership Competencies, and Human Resources NEW

“This book has zeroed in on the HR essentials, and the breadth of the research is impressive. Moreover, it regularly lets Indians tell their own story in their own words in these pages, which not only brings the text alive but grounds observations and fi ndings in everyday reality,” said Craig Storti, author of Speaking of India: Bridging the Communication Gap When Working with Indians. “If you need to quickly get up to speed on HR in India, this book will be the answer to your prayers.” SHRM (90 pp., paperback, 2010) Item # 61.15509: $17.95 member/$21.95 nonmember

COMING SOON Got a Minute? The 9 Lessons Every HR Professional Must Learn to Be Successful

This is a book about mistakes, challenges and the day-to-day frustrations faced by HR professionals and people managers in organizations ever ywhere. Each chapter deals with a particular challenge faced by typical HR folks: substance abuse, chronic liars, culture clashes, sexual issues, invasion of privacy, policy violations and much more. The stories— many are funny, others are head-scratchers, and a few are even creepy—are used as examples to demonstrate the issues or challenges, as well as to indicate mistakes that might have been made in handling them. The authors then take a look at what might have been the cause of those mistakes and what all of us can learn from them. Dale J. Dwyer and Sheri A. Caldwell (160 pp., paperback, 2010) Item # 61.15011: $19.95 member/$24.95 nonmember



SHRM-PUBLISHED BOOKS The HR Immigration Pocket Reference


HR professionals have long sought relevant information presented in a practical format to help them navigate through the many changing and complex immigration laws and regulations that impact their daily responsibilities. This pocket-sized reference serves as that navigation tool. Peter F. Asaad and Jing Yeophantong (400 pp., paperback, 2010) Item # 61.15508: $33.95 member/$39.95 nonmember The Manager’s Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know

The Manager’s Guide to HR gets right to the point on dozens of major topics, hot-button issues and common misconceptions. The book provides a litany of do’s and don’ts and offers step-by-step instructions for documenting everything and keeping bulletproof records. Max Muller (300 pp., hardcover, 2009) Item # 61.15008: $21.95 member/$24.99 nonmember Never Get Lost Again: Navigating Your HR Career

Jack Greaf, president & CEO, Mitsubishi Electric Power Products Inc., said of Never Get Lost Again, “The authors make it clear that talent development and business sense are crucial to the success and survivability of every organization and that these skills have never been more important for HR professionals than they are today. This is a must-read for anyone in HR and for leaders in other business functions as well.” Nancy E. Glube and Phyllis G. Hartman (200 pp., paperback, 2009)

Stop Bullying at Work: Strategies and Tools for HR and Legal Professionals

Stop Bullying at Work, “astutely compels businesses to shatter the silence that shrouds bullying, to take control before it controls the company,” said Gary Namie, director, Workplace Bullying Institute. “With clear practical steps to follow, organizations can improve their own bottom line and eff iciency, hold abusers accountable, and toss a life and career preserver to bullied employees.” Teresa A. Daniel (150 pp., paperback, 2009) Item # 61.16512: $15.95 member/$17.95 nonmember Smart Policies for Workplace Technologies: Email, Blogs, Cell Phones and More

Well-formulated and -executed technolog y policies can help your company protect its trade secrets, preserve customer and employee privacy, conserve company resources, manage electronic documents, avoid problems caused by employee mistakes, limit liability for employee misconduct, and, if necessar y, lay the groundwork for discipline and termination. Lisa Guerin (300 pp., paperback with CD, 2009) Item # 61.15009: $24.95 member/$29.99 nonmember

Item # 61.13505: $21.95 member/$25.95 nonmember

SHRM’s Staffing Strategically Series


references brief handbooks gives readers quick in Brief ” colu mn, this series of five oks “Bo Gul ly e’s M. azin ley Mag Stan HR and in lips ured Phil Feat their HR career. Jean M. in s time y man r unte enco will ly for staffi ng issues they like : $67.95 member/$ 84.95 nonmember Purchase the 5-Book Set: Item # 61.14512K Staf fing Forecasting and Planning

Or individual titles: Assessing External Job Candidates

best able to perform How to identify the job cand idates help you r com pany to able best the open position and ance its competitive execute its business strategy and enh adva ntage. ember Item # 61.14508: $14.95 member/$18.95 nonm Assessing Internal Job Candidates

els and way s of Con side rs inte rnal asse ssm ent mod rnal asse ssment inte an evaluati ng the effe ctivenes s of system. ember Item # 61.14507: $14.95 member/$18.95 nonm

leng es to an orga niza tion’s Add ress es curr ent and futu re chal right place at the right time. ability to get the right talent in the ember Item # 61.14506: $14.95 member/$18.95 nonm Staf fing to Support Business Strategy

deci sion s a company must Disc usse s the nine strategic staffi ng talent philosophy to the make to link its busi ness strategy and egy. strat ng HR strategy that guides its staffi ember Item # 61.14509: $14.95 member/$18.95 nonm

The Legal Context of Staf fing

regu lations exist and The reasons employment laws and ng with them. plyi com of ns the benefits and obligatio ember Item # 61.14505: $14.95 member/$18.95 nonm


PHONE ORDERS: 800-444–5006, OPTION #1


SHRM-PUBLISHED BOOKS The Employer’s Immigration Compliance Desk Reference

Written for HR professionals and others charged with the complex task of guiding employers t h rou g h t he ch a l len g e s of i m m i g r at ion compliance, this timely reference addresses nearly 500 questions. Gregory H. Siskind (300 pp., hardcover, 2009)

Reinventing Talent Management: How to Maximize Performance in the New Marketplace

Keith Lawrence, director, HR for Procter & Gamble, said of Reinventing Talent Management, “Bi l l Sch ieman n has developed a un ique innovative framework on how to do this, as well as provided a broad array of practical approaches to putting the theory into action.” William Schiemann (256 pp., hardcover, 2009)

Item # 61.15505: $79.95 member/$99.95 nonmember The Essential Guide to Federal Employment Laws, 2nd edition

This book explains all of the major federal employment laws: whom they protect, who has to follow them, what they require, what they prohibit, the obligations and rights employers have u nder each l aw, dead l i nes, post i ng requirements, and recordkeeping rules. Lisa Guerin and Amy DelPo (510 pp., paperback, 2009) Item # 61.14000-2: $35.99 member/$44.99 nonmember Rethinking Retention in Good Times and Bad: Breakthrough Ideas for Keeping Your Best Workers

Rethinking Retention is “very practical, thoughtprovoking and, I have to admit, occasionally aggravating … as in, ‘Why didn’t I think of that? ’ ” said Mimi Breeden, director of Human Resources at SunTrust Banks Inc. “Dick Finnegan has blended solid research with his extensive personal experience and an entertaining writing style to produce a terrific resource full of ideas we can use TODAY to start improving retention.” Richard P. Finnegan (240 pp., hardcover, 2009) Item # 61.14510: $27.95 member/$34.95 nonmember

Item # 61.13506: $24.95 member/$29.95 nonmember Investing in What Matters: Linking Employees to Business Outcomes

Investing in What Matters “will push the HR profession in a great direction, to show its value, and get organizations to demand more of HR leaders in continuing to drive business outcomes” said Lea Soupata, retired senior VP of Human Resources and board member of UPS. Scott P. Mondore and Shane S. Douthitt (180 pp., paperback, 2009) Item # 61.16513: $21.95 member/$27.95 nonmember Becoming the Evidence-Based Manager: Making the Science of Management Work for You

“Latham delivers a well-reasoned and highly pract ica l approach to del iver ing super ior results through more scientif ic management approaches,” said Donald Guloien, president and CEO of Manulife Financial. “Having seen some of his ideas implemented in our organization and others, I can easily testify to their effectiveness.” Gary P. Latham (200 pp., hardcover, 2009) Item # 61.15010: $20.95 member/$25.95 nonmember

ies by Roger Herod SHRM’s Global HR Management Ser ”— Ray Wil helm , “… a mus t read for HR prof essio nals t Man age men t, man age r, Inte r nati ona l Ass ign men Chr ysler LLC : Purchase the 7-Book Set: Item # 61.15500K r embe nonm 5 $93.95 member/$118.9 Or individual titles:

ent Programs: Benchmarking International Assignm ess tiven Effec all Assessing Over ember Item # 61.15506: $14.95 member/$18.95 nonm

International Assignment Programs: Tackling the Critical Issues ember Item # 61.15502: $14.95 member/$18.95 nonm ent Process: Managing the International Assignm ion triat Repa ugh thro ction From Sele ember Item # 61.15507: $14.95 member/$18.95 nonm : Short-Term International Assignments ies Polic tive Effec Implementing ember Item # 61.15501: $14.95 member/$18.95 nonm

Expatriate Compensation Strategies: Applying Alternative Approaches ember Item # 61.15503: $14.95 member/$18.95 nonm Sheet Approach Expatriate Compensation: The Balance ember nonm Item # 61.15500: $14.95 member/$18.95 Global Compensation and Benefits : s Developing Policies for Local National ember nonm 18.95 ber/$ Item # 61.15504: $14.95 mem



SHRM-PUBLISHED BOOKS HR and the New Hispanic Workforce: A Comprehensive Guide to Cultivating and Leveraging Employee Success (2007) Item # 61.12503: $33.95 member/$39.95 nonmember

Employment Termination Source Book (2006) Item # 61.14500: $51.95 member/$59.95 nonmember

Human Resource Transformation: Demonstrating Strategic Leadership in the Face of Future Trends (2008) Item # 61.16509: $30.95 member/$34.95 nonmember HR Competencies: Mastery at the Intersection of People and Business (2008) Item # 61.15006: $22.95 member/$26.95 nonmember

Igniting Gen B & Gen V: The New Rules of Engagement for Boomers, Veterans and Other Long-Termers on the Job (2007) Item # 61.12503: $21.95 member/$24.95 nonmember Investing in People: Financial Impact of Human Resource Initiatives (2008) Item # 61.15007: $37.95 member/$44.99 nonmember Outsourcing Human Resource Functions: How, Why, and When Not to Contract for HR Services, 2nd edition (2006) Item # 61.15002: $41.95 member/$45.95 nonmember

The Comprehensive, All-in-One HR Operating Guide: 539 Ready-to-Adapt Human Resource Letters, Memos, Procedures, Practices, Forms ... and More (2006) Item # 61.16000: $124.95 member/$155.95 nonmember

Performance Consulting: A Practical Guide for HR and Learning Professionals, 2nd edition (2008) Item # 61.13504: $24.95 member/$29.95 nonmember Proving the Value of HR: How and Why to Measure ROI (2005) Item # 61.16503: $38.95 member/$44.95 nonmember

Performance Appraisal Source Book (2003) Item # 61.73502: $47.95 member/$59.95 nonmember

Strategic Staffing: A Comprehensive System for Effective Workforce Planning, 2nd edition (2008) Item # 61.16508: $39.95 member/$49.95 nonmember Supervisor’s Guide to Labor Relations (2001) Item # 61.73001: $11.95 member/$14.95 nonmember Weathering Storms: Human Resources in Difficult Times (2008) Item # 61.16511: $13.95 member/$17.95 nonmember

Solving the Compensation Puzzle: Putting Together a Complete Pay and Performance System (2007) Item # 61.11001: $35.95 member/$41.95 nonmember

For more information about these books and other SHRM-published books, visit the SHRMStore at

Additional SHRM-Published Books Building Profit through Building People: Making Your Workforce the Strongest Link in the Value-Profit Chain (2006) Item # 61.16506: $25.95 member/$32.95 nonmember The EQ Interview: Finding Employees with High Emotional Intelligence (2008) Item # 61.14504: $14.95 member/$16.00 nonmember The Essentials of Finance and Budgeting (2005) Item # 61.11500: $34.95 member/$39.95 nonmember The Essentials of Managing Change and Transition (2005) Item # 61.16504: $34.95 member/$39.95 nonmember

Interested in writing a book for SHRM, reviewing book proposals, purchasing bulk quantities, requesting examination/desk copies, or exploring foreign rights? Contact Christopher Anzalone, manager, Book Publishing, at Christopher.Anzalone@ or 703-535-6429.

The Essentials of Strategy (2006) Item # 61.16507: $34.95 member/$39.95 nonmember


PHONE ORDERS: 800-444–5006, OPTION #1


ACCESSORIES Show your pride in your SHRM membership and the HR profession. Choose from SHRM logo wares as well as “I Love HR” mugs, padfolios, pens, polos, T-shirts, jackets, key chains, tumblers and more. Plus, the HR Certification Institute has a variety of items adorned with the PHR, SPHR and GPHR certification designations.

“I Love HR” Accessories and Wearables

SHRM Accessories and Wearables

“I LOVE HR” KEY CHAIN Item # 37.50594: $6.95 member/$8.95 nonmember

SHRM LARGE COFFEE MUG Item # 37.50596B: $10.95 member/$15.95 nonmember

“I LOVE HR” TEDDY BEAR Item # 37.40598-08: $8.95 member/$10.95 nonmember

SHRM LOGO LAPEL PIN Item # 37.50574: $4.95 member/$5.95 nonmember

“I LOVE HR” T-SHIRT Item # 37.50584: $15.95 member/$16.95 nonmember

SHRM LOGO T-SHIRT Item # 37.50583: $15.95 member/$16.95 nonmember

“I LOVE HR” JUNIOR PADFOLIO Item # 37.50599: $19.95 member/$21.95 nonmember

POCKET JOTTER WITH PEN Item # 37.50570: $7.95 member/$9.95 nonmember

“I LOVE HR” LAPEL PIN Item # 37.60530: $2.95 member/$3.95 nonmember

WOMEN’S POLO SHIRT Item # 37.50576WB (light blue) and 37.50576WW (white): $24.95 member/$27.95 nonmember

LADIES PINK AND CHOCOLATE 3/4 SLEEVE T-SHIRT WITH “I LOVE HR” Item # 37.60534P: $19.99 member/$23.99 nonmember “I LOVE HR” PAPER CUBE Item # 37.60524: $7.95 member/$9.95 nonmember “I LOVE HR” WATER BOTTLE Item # 37.60525: $8.95 member/$9.95 nonmember

MEN’S POLO SHIRT Item # 37.50576MB (dark blue) and 37.50576MW (white): $24.95 member/$27.95 nonmember WOMEN’S LONG-SLEEVE SHIRT Item # 37.50578B (light blue) and 37.50578W (white): $32.95 member/$37.95 nonmember MEN’S LONG-SLEEVE SHIRT Item # 37.50579B (dark blue) and 37.50579W (white): $32.95 member/$37.95 nonmember WOMEN’S ALPINE BLUE PORT AUTHORITY JACKET WITH SHRM LOGO Item # 37.051808W: $69.95 member/$79.95 nonmember MEN’S ALPINE BLUE PORT AUTHORITY JACKET WITH SHRM LOGO Item # 37.051808: $69.95 member/$79.95 nonmember

Certification Accessories TEA INFUSER TRAVEL MUG WITH CERTIFICATION IMPRINT Item # 34.072307: $15.95 member/$19.95 nonmember WAVE PORTFOLIO WITH CERTIFICATION DESIGNATION Item # 34.042009: $24.00 member/$27.95 nonmember




If you would like to receive e-mail informing you of new releases and products being added to the web site, send an e-mail to shrmstore@ with “SHRMStore e-mail” in the subject line. Payment by credit card only (VISA, MasterCard or American Express).

Phone Orders

Gift Certificates:

If you have a SHRMStore Gift Certificate that you would like to use toward your purchase, please send in your order along with the gift certificate, following the “Mail Order To” instructions. We cannot accept gift certificates online, via fax or by phone.

Member Discounts:

Join SHRM and receive our member discount rate at the SHRMStore. For membership information, go to

Return Policy & Guarantee:

Please visit for details.

Item Number

Online Orders


800-444-5006, option 1 or 770-280-4188 The order form must be sent with your fax. Payment by credit card or government purchase order only. Please complete the order form and fax it, designating your method of payment.

Fax Orders 770-442-9742 The order form must be sent with your fax. Payment by credit card or government purchase order only. Please complete the order form and fax it, designating your method of payment.

Mail Orders SHRM Distribution Center PO Box 930132, Atlanta, GA 31193-0132 USA The order form must be enclosed with your payment. Be sure to enclose your check (company or personal), money order, credit card information (VISA, MasterCard or American Express) or government purchase order with your order. After the order form is completed, mail it with your payment to the address above.






1 2 3 Shipping, Handling & Insurance If your order totals: up to $50 .......................................................................add $5.95 $50.01–$75.00 ........................................................... add $7.95 $75.01–$150.00 .......................................................... add 12% $150.01–$250.00 ........................................................ add 11% $250.01 +........................................................................ add 10% Residential Shipments ...............................................add $2.25 Outside Cont’l USA or Int’l orders, call 770-280-4188


Please note: All orders will be shipped ground service. International shipping fees are estimates. If the fee changes, you will be notified by fax, phone, or e-mail. Prices are subject to change without notice.

Shipping, Handling & Insurance (please see Shipping/Insurance) Outside Cont’l USA/Int’l Shipping (call 770-280-4188)

Expedited rates: To order expedited shipping, your order must be placed by calling customer service at 1-800-444-5006, option 1.

Residential Shipping add $2.25 Total Due

Ordered By

Method of Payment

Your package will be shipped to the address below unless otherwise noted. ____________________________________________________________________________ Last Name First Name M.I. ____________________________________________________________________________ Title Company ____________________________________________________________________________

Please select payment method:

____________________________________________________________________________ City State/Province Zip/Postal Code ____________________________________________________________________________ Telephone Fax ____________________________________________________________________________ E-mail SHRM Member ID#


Street Address (Please provide street address, not a PO Box – UPS will not deliver to a PO Box)

Ship To (Only if different from “Ordered By”) ____________________________________________________________________________ Last Name First Name M.I. ____________________________________________________________________________ Title Company ____________________________________________________________________________

Street Address (Please provide a street address, not a PO Box – UPS will not deliver to a PO Box)

____________________________________________________________________________ City State/Province Zip/Postal Code



NY add 8.9 %, IL add 6.8%, VA add 5% tax MN add 6.5% tax/GA add 7.0% tax NJ add 7% tax/CA add 7.25% tax


�Check* – payable to the SHRMStore �Money Order* – payable to the SHRMStore �Government PO# ____________________________________ *U.S. Funds/U.S. Bank �MasterCard

�American Express

______________________________________________________ Card Number (be sure to include all numbers) ______________________________________________________ Expiration Date ______________________________________________________ Name ______________________________________________________ Today’s Date ______________________________________________________ Cardholder’s Signature

PHONE ORDERS: 800-444–5006, OPTION #1


About SHRM The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India. Visit SHRM Online at

SHRM is dedicated to your satisfaction. If for any reason you are not satisfied with your purchases from the SHRMStore, please return the item(s) in the same condition as received within 15 days of receipt. We will replace your purchase or, if you prefer, issue a refund (less shipping and handling). Returns after 15 days will be refunded at 50% of the purchase price. Returns are not accepted after 30 days. We are unable to accept returns on software, audio, DVDs or videotapes. Prices listed are current as of May 14, 2010, but are subject to change without notice. For the most up-to-date information, check the SHRMStore web site at All orders are subject to stock availability as books go out of print.


Receive 10% off your first purchase of $25 or more. Enter promo code WOCAT10 at checkout at Expires on June 30, 2011

2010 SHRM Store Catalog  

2010 SHRM Store Catalog