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H eartcry Compassion in action An initiative of the Jesus Fellowship Church /modern Jesus army

JESUS ARMY CHARITABLE TRUST

EVERY PERSON IS VALUED A strategy document for Jesus Centres

Jesus Army Charitable Trust, Nether Heyford, Northampton, NN7 3LB Tel: (01327) 344511 Fax: (01327) 344521 www.jact.org.uk Email: info@jact.org.uk Trust Chairman: John Campbell, MA (Cantab); Trust Secretary: Ian S. Mason, M.A (Oxon); Trust Treasurer: Michael J. Farrant, M.A (Oxon); Bankers: Lloyds TSB Bank PLC, George Row, Northampton NN1 1DJ Registered Charity Number 1091912. Jesus Army Charitable Trust is a Faithworks Affiliate. Jesus Fellowship Church is a member of the Evangelical Alliance.

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JESUS CENTRES - A STRATEGY DOCUMENT Introduction This document sets out the current strategy of the Jesus Army Charitable Trust for opening and running Jesus Centres in fulfilment of their charitable objects. It will be reviewed from time to time. Jesus Centre Mission Statement Expressing the love of Jesus daily in worship, friendship and help for every kind of person. Jesus Centre Ethos Statement All activities, policies and practices at Jesus Centres must comply with the Ethos and Values statement of the Jesus Army Charitable Trust. Jesus Centre Vision The vision is for: 1. Showing the heart of Jesus in the heart of the locality through spiritual, social and practical provision at Jesus Centres serving God, the local Jesus Fellowship Congregation and the local community. 2. Running as full a programme of activities as possible during the weekdays, evenings and weekends to make Jesus Centres places of vibrant life and action. 3. Displaying and promoting the Jesus Fellowship strengths of radical Christian faith, informal down-to-earth friendship and non-judgemental acceptance of every kind of person. 4. Meeting the needs of those who use Jesus Centres by resourcing them with sufficient space, facilities, staff, volunteers, skills, understanding and finances. 5. Opening and running Jesus Centres in major UK cities and towns where the Jesus Fellowship congregation is large enough to support them by adding to the Jesus Centres already opened in Coventry (2002), Northampton (2004) and London (2008) with further Centres in Sheffield (2011), Birmingham (2013) and then other places as we are able. Jesus Centre Aims and Objectives Jesus Centre Aims and Objectives to contribute towards meeting JACT Charitable Objects AIMS: 1) To reduce the personal suffering associated with economic or social deprivation by meeting material, social and emotional needs on a holistic basis, without prejudice to any. 2)

To build capacity on a non prejudiced holistic basis to help individuals to make significant progress in their lives including reduction of addictions and rehabilitation of offenders.

3)

To promote the advancement of the Christian religion by facilitating Jesus Fellowship activities and by provision of appropriate spiritual services.

4)

To increase social skills and cohesion through the provision of recreational and community facilities.

5)

To operate as an effective and efficient charity complementing and working constructively with other agencies and benefiting volunteers and staff by utilising and developing their skills and experience.

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OBJECTIVES: Objectives to meet Aim 1: a Provide safe and welcoming day time shelter. b Provide items of basic necessity including cheap nutritious food and drink, hygiene resources and clothing. c Provide basic health care. d Provide advice, listening services and emotional support. Objectives to meet Aim 2: a Work towards improving social skills, constructive relationships, and personal development. b Provide assistance and training in financial management, debt reduction and budgeting. c Provide training in basic skills such as literacy and numeracy. d Provide opportunities for the unemployed to access employment opportunities. e Provide employment related training and employment opportunities. f Provide support for the rehabilitation of offenders g Work towards overcoming homelessness and associated suffering and distress. h Work towards reduction in substance abuse. j Provide support for the rehabilitation of those suffering substance abuse. k Provide opportunities for women to gain support with pregnancy and related issues. Objectives to meet Aim 3: a Provide facilities and resources for Jesus Fellowship events. b Provide opportunities for Christian activities and spiritual development. c Provide opportunities for spiritual expression within a wide range of activities. d Ensure ethos and values of the Centres are maintained and communicated effectively. Objectives to meet Aim 4: a Provide a programme of events and opportunities for meaningful and constructive activities for the general public to promote social inclusion. b Provide facilities for the local community to use for social events. c Provide low cost cafĂŠ or similar with additional facilities to promote social integration. d Provide ICT facilities for use by visitors and members of the general public Objectives to meet Aim 5: a Work with other agencies to signpost individuals to their services. b Provide outreach opportunities for other agencies to provide their services to Jesus Centre visitors. c Provide support, training and varied opportunities for staff and volunteers. d Deliver all services in as an effective manner assessing outcomes and impacts. e Deliver all services in as efficient a manner as possible.

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Typical Jesus Centre Outcomes Outcomes arising from Aim 1 a Personal safety and comfort b Nutrition, self respect, dignity and reduced ill health c Access to health care, reduced ill health d Self respect, self understanding, increased motivation Outcomes arising from Aim 2 a Improved social skills, increased numbers and quality of constructive relationships, self-respect, self-understanding, motivation b Training undertaken, increased understanding, increased skills, reduced debts c Training undertaken, increased skills, certificates of learning d Employment related information provided e Employment related training undertaken, employment gained f Improved social skills, increased numbers and quality of constructive relationships, self respect, self understanding, motivation g Accommodation secured h Drug, drink or other substance abuse reduced j Improved social skills, increased numbers and quality of constructive relationships, self respect, self understanding, motivation k Pregnancy advice given Outcomes arising from Aim 3 a Progress in spirituality through attending Jesus Fellowship events b Progress in spirituality through participating in other Christian activities c Progress in the Christian faith through spiritual expression and experience in other activities d Christian identity of the Centre and its services expressed and communicated Outcomes arising from Aim 4 a Improved social skills, increased social inclusion, increased numbers and quality of constructive relationships, self respect, self understanding, motivation b Community cohesion through local groups and networks holding events c Healthy/wholesome nutrition combined with sense of community and interaction d ICT use to help communications, training opportunities, etc Outcomes arising from Aim 5 a Positive networking with other agencies for mutual support and greater effectiveness b Greater impact on individual visitors through an appropriate range of services c Personal development for staff and volunteers d Effective service development in the light of evaluation of outputs and outcomes e Cost effective service

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Jesus Centre Activities Jesus Centres will run as comprehensive a programme as feasible of spiritual, social and practical activities during weekdays and as much of the evenings and weekends as possible. It is envisaged that each Jesus Centre will provide most of the following services in the light of the above objectives: 1) Meeting Need  Drop in facility to include: shelter and warmth; cheap food and drink; shower and wash facilities; clothing and laundry facilities; haircutting; provision of basic necessities; phone and message/mail access; ICT access, storage of belongings  Basic medical care  Information desk and referrals  Friendship, mentoring and listening services

2) Building Capacity  Basic skills training such as literacy, numeracy, ESOL, parenting, confidence building, money management  Support to reduce debt  Access to employment opportunities and advice  Access to advice and support for overcoming addictions  Advice and support in obtaining suitable accommodation  Specialist groups for training and social interaction to build individual capacity 3) Promoting Christian Faith  Meeting place for Jesus Fellowship activities  Opportunities for Christian worship and activities such as midweek service, healing prayer, bible studies and Christian literature/resources. 4) Developing Social Skills and Cohesion  Recreation facilities and activities  Café/tea room facility  ICT facilities for the public 5) Developing Volunteers and Working with other Agencies  Outreach services  Referrals  Volunteer support and training Jesus Centre activities are planned and delivered with a view to being effective, efficient and economical and local Centres will seek to be self-financing. Activities are generally low cost or free of charge and timed and tailored to reflect the needs and circumstances of visitors, including provision for people with disabilities as needed so that as many people as possible can take part in them. Activities and services are provided on an Equal Opportunities basis, without regard to religious belief or lack of it. Most activities are resourced and staffed by Jesus Fellowship members. Using and developing their abilities is an important part of the Jesus Centre vision. Some activities are provided by others, using the facilities available at the Centres.  2006-2010 Jesus Army Charitable Trust

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Evaluation measures will be set up: 1. To track the number, breadth and effectiveness of the range of activities developed to meet the aims and objectives. 2. To record statistics on outputs and outcomes for each activity. Outputs will include such measures as the number of people accessing the service, the number of specific items given such as showers, laundry, etc. Outcomes will range through measures of progress such as skills certificates and positive feedback to specific hard outcomes such as obtaining accommodation, employment or freedom from substance dependencies. 3. To track impacts by gaining an understanding of the value to individuals of activities in which they take part in terms of improvement to their quality of life through client feedback using surveys, questionnaires, and interviews. 4. To seek information as far as possible on impacts on the wider community from the effectiveness of services delivered to individuals from, for example, networking with other agencies or local government statistics. Jesus Centre Strengths In our fragmented society, there is widespread need for spiritual help, social support and practical care, provided on a holistic, easily accessible, non-discriminatory basis. Experience of Jesus Fellowship members in providing pastoral support makes them well placed to get alongside visitors to the Jesus Centres to make services and activities effective in helping people make a difference in their lives. Activities reflect the Jesus Fellowship’s inclusive, friendly, down-to-earth style, and build on its proven ability to get alongside people from many walks of life. Existing agencies tend to be specialised, and referral processes are only partially effective for those with multiple needs. Success in reaching target groups is variable. Jesus Centres therefore provide a one-stop-shop that can address the basic needs and develop the capabilities of the whole person and also act as a “gateway” to more specialist services. Jesus Centres work constructively with statutory authorities and other service providers whilst remaining true to their particular calling and strengths. The services Jesus Centres offer are based on the needs the Jesus Fellowship has identified and, in part, met over many years, but the specific needs in each Centre’s locality will be researched and their offering adapted in response to feedback and ongoing developments. Jesus Centre Visitors Jesus Centres aim to promote themselves as places that are there to serve every section of the local community. The existing Jesus Centres in Coventry, London and Northampton are proving themselves worthwhile additions to the local service provision and helping many hundreds of visitors annually. In other locations, the Jesus Fellowship already has many “satisfied customers” amongst its members, relatives, friends and those who have been helped by its meetings, community houses and street outreach. They, and others, will be better served by the Jesus Centres’  2006-2010 Jesus Army Charitable Trust

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wider, more structured range of activities; more user-friendly location, hours and facilities; and larger pool of trained staff and volunteers The services of Jesus Centres are promoted at Jesus Fellowship events and by a range of literature and websites. New visitors generally come through “word of mouth” recommendations and referrals from other agencies. Jesus Centres also advertise the availability of their services through other agencies and local media. Each Centre draws together a Council of Reference from respected figures in its locality to supplement the national Council of Reference. Jesus Centre Teams The overall direction of Jesus Centres is in the hands of the Trustees of the Jesus Army Charitable Trust, who are all respected members of the Jesus Fellowship with relevant experience. An advisory Steering Group of Trustees together with a Working Party of local Jesus Fellowship members is formed to set up each new Jesus Centre. Each operating Jesus Centre has a Management Committee drawn mainly from local Jesus Fellowship members, which is responsible for all aspects of the Centre. The Management Committee includes at least one Trustee and reports to the Trustees. The Centre Manager and appropriate paid staff run the Centre and co-ordinate its daily activities, most of which are provided and supported by volunteers on a sessional basis. Staff and volunteers at the Centre are trained so that their skills and qualifications match the requirements of activities. . The spirit and standards of the Centres reflect the Jesus Fellowship’s unashamed Christian faith and care for the whole person. Jesus Centre Premises Jesus Centres are centrally located for easy visitor access and large enough to meet the needs of all potential users. They will be purchased outright or on long leases. Jesus Centre premises provide function/training rooms, drop-in facilities and ancillary space. Some form of public catering and a meeting hall/ auditorium is included where possible. The local Jesus Fellowship congregation hires part of the premises for worship and other activities. Parts of the premises may also be available to outside hirers so long as this does not impair the functioning of the Centre nor conflict with the JACT ethos. Adjacent or linked premises providing accommodation to members of the New Creation Christian Community may be provided when this is possible. The fabric and decor of the buildings is brought up to an appropriate standard for the proposed services during the adaptations and refurbishment, and kept there by means of planned maintenance. As far as possible, the premises include full access to those with disabilities including the visually and hearing impaired. Jesus Centre Equipment Appropriate equipment is provided to enable the services to be delivered effectively, such as washing machines, dryers, showers, desks, chairs, dining tables and chairs, easy chairs, PCs and peripherals, educational games and toys.  2006-2010 Jesus Army Charitable Trust

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There is a fully equipped kitchen as appropriate. Meeting halls/auditoria are equipped with seating and appropriate PA systems, but musical instruments, portable PA and special effects lighting are provided by hirers. Each Centre has a telephone system, security cameras and alarms, fire alarms and extinguishers, office equipment, janitorial items and storage. The Centres’ transport needs are met by cars and minibuses brought by staff and volunteers, and specialist transport hired or purchased as necessary, which can be parked on-site or nearby. Jesus Centre Policies The Trustees enlist the help of actual and potential visitors, volunteers and other agencies to research needs and to develop services to meet those needs in the best way possible within the resources available. The Trustees have put in place policies and procedures to make sure the Centres comply with the ethos of Jesus Army Charitable Trust and with all legal and regulatory requirements, and respect the human rights of all involved with them. Policies are reviewed regularly. The Trustees have taken steps to protect and develop the value of Jesus Centre resources premises, equipment, systems, funds and above all staff and volunteers. The Trustees have established financial systems and internal controls and will monitor compliance. All transactions are recorded, reconciled, reported and audited. Annual reports are filed with the Charity Commission. Jesus Centre Finances The cost of purchasing, repairing, adapting and equipping each Jesus Centre is expected to be around £2m, although this will vary considerably depending upon location and size of the Centre. The annual cost of operating Jesus Centres will similarly vary considerably depending upon the scale and nature of the services and activities provided. It is expected to average £150,000 per Centre including property depreciation and interest costs. Funds for purchasing, repairing and adapting Jesus Centre premises are obtained from a range of sources including Jesus Fellowship members, the general public and charitable trusts. An important element is prayer and faith in God. Each Centre has its own budgets and bank accounts, and is responsible for its own fundraising efforts. Each local Centre is expected to cover its own expenses. The prior approval of the Trustees is, however, required for significant commitments. A local fundraising team, utilising professional help where necessary, will raise funds for equipping and running each Centre. They will seek funds from Jesus Fellowship members and friends, other members of the public, grant-making trusts, businesses, and statutory funders. Revenue from hiring parts of the premises and any public catering facilities covers their specific costs through appropriate charges to their users and may provide some additional revenue to subsidise other activities of the Centre.  2006-2010 Jesus Army Charitable Trust

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Other revenue generating activities are being developed as far as possible to contribute towards the running costs of each Centre. The national Heartcry Appeal is an umbrella which includes these local appeals to cover the expenses of individual Centres, as well as a central appeal, largely for capital expenses for new Jesus Centres. As the Trust expands with new Centres, the capital fundraising requirement is significant and is shown by the excess of fundraising income over expenses and the corresponding increase in its charitable assets shown in the balance sheet. Some of the Trust’s funds may be earmarked for the proposed development of a particular Jesus Centre in the near future, with the aim that the Trust should have a real level of free reserves sufficient to cover around six to nine months' expenditure in line with its Reserves Policy.

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http://www.jesus.org.uk/gallery/albums/books_and_booklets/documents/Strategy_Document_Nov_2010