ResQCX ResRules Reference Guide
As we mentioned, there are several Data Items that are preconfigured for you ahead of time…the rest are available Data Items that various customers from the past have requested and found useful. They are there for you to use or not, strictly at your discretion. If you do want to use them, you will have to configure and test them yourself prior to their use. Once configured, Data Items is used as a variable in ResRULEs. For instance, the PNR Data Item BRANCH ID will show up as a subfield selection for a Variable and will appear as %BRANCH ID%. If you select this, the value for %BRANCH ID% has already been evaluated ahead of time so you can now compare it to other values or use it as input for another condition. For a complete list of the current PNR Data Items, reference Appendix 1 in the back of this manual. Along the bottom the screen are four buttons, Add, Change, Delete, and Exit and are described below: Add: Choose the Add button if you want to create and add your own PNR Data Item. If the Data Item is going to return a Yes/No answer, we recommend you enter that as part of the name. For example, ROUND TRIP (YES/NO). Change: To modify an existing Data Item, click on the Change button. This will open the Data Item to where you can make changes to the conditions or actions. Delete: To permanently remove a Data Item, highlight the Data Item and click on Delete .
NOTE: Deleting a Data Item you’ve created completely removes it from the list, so be sure before deleting. Deleting a Data Item that we’ve supplied only blanks out the conditions and actions, but does not remove it from the list.
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