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UTILITYFleet Essential advice for essential fleets

NOV/DEC 2017

Utility Fleet Forum : Review and gallery

NEW VANS ARE THE SMART CHOICE FOR SSE read more in our special case study INDUSTRY NEWS Fleet updates from across the sector

LEGAL UPDATE News on serious and fatal road traffic offences

ALTERNATIVE OPTIONS Fleets look to a greener and cleaner future

ADVICE Managing downtime and vehicle loading

Axle Load Indication & On-Board Weighing systems

Contact us today: t: 01527 526112 e: w: Visit us on: Stand 4G02

WELCOME Utility Fleet Magazine Issue: NOV/DEC 2017

Editor’s note


Available FREE to all fleet and transport professionals working for Utilities, Contractors, Essential Services and members of The ESFO Group.

This month we focus how organisations are ‘looking to the alternatives’ and taking part in various trials looking at ways to replace older, less efficient vehicles with greener, cleaner fuel types. There is so much great work going on that we've gathered some examples together in a special six-page feature to inspire others to join in. As part of this feature we look at how Cadent are using CNG to operate specialist vehicles and we also find out how the 'Cleaner Air for London' trial is progressing.

This magazine is published bi-monthly by: JDM Web Publishing Ltd VAT Reg: 131 648 426 Company Reg: 07514160

elcome to the latest issue of Utility Fleet magazine. Its been a very busy few months at JDM Publishing as we’ve hosted our second Utility Fleet Forum event. It was a fabulous day that was well-received by fleet professionals from across the industry – see our event report on pages 20 and 21 for more information.

COVER STORY: New Ford Transit Custom vans are the Smart choice for SSE – see page 14

In our latest Legal update Tim Ridyard from Ashtons Legal highlights how the Ministry of Justice intends to make two changes to the law relating to serious and fatal road traffic offences and what the introduction of these offences mean. He also looks at insurance when it comes to Automated Vehicles and the intended solution.


Energy giant SSE features this month in a special case study. Fleet Manager (Van & Truck) Gemma Trew speaks to Utility Fleet magazine about new vehicles that are currently arriving at the organisation for the smart meter installation teams and other matters when it comes to fleet compliance and risk.

Editor: Sue Hurst Mobile: 07789 113767 or

As well as our usual round-up of industry news we have a comprehensive advice section within the magazine that looks at a variety of issues including minimising downtime, vehicle loading, managing work-related road safety and using the correct oil.


Copy/features: Debbie Cheadle

Sales Director: Mark Cheadle Tel: 0161 792 3223 or Mobile: 07703 772989

Finally, a reminder that our recently-launched Essential Service Fleet Operators (ESFO) Group is growing in membership. You can join by visiting our website Membership is free* and will ensure that the vital industry-relevant information we share in print, online and at our conferences is made available to those who wish to engage with us. Sue Hurst, Editor

MAILING LIST & CIRCULATION If you would like to receive a copy of the magazine please join the ESFO group. Visit for further details.

*T&Cs apply


The views expressed by contributors are not necessarily those of JDM Web Publishing Ltd. Every effort is made to ensure the content of Utility Fleet is accurate. Information is published in good faith, but no responsibility can be accepted for loss or inconvenience arising from error or omission. Contributors must ensure that all material submitted is not in breach of copyright. While every care is taken with submitted material, no responsibility can be accepted for loss or damage.

DO YOU have some interesting news or innovative developments to share with other like-minded professionals? Would you like to raise the profile of your fleet department and organisation through sharing best practice? Then why not take part in one of our Fleet Interviews? We would love to hear from you. Lots of fleet managers from a wide variety of companies from the Utility and Essential Services sector have already taken part and provided readers with an interesting insight into how their own fleet operation runs. All it takes is an hour of your time to respond to a series of questions either by email or over the phone. The interview is then proofed and nothing is printed until approval is gained...simple! THE FLEET INTERVIEW



Group Fleet Manager

Fleet Numbers 1,033 Light Commercial Vehicles • 401 Cars

Wates’ fleet delivers best practice and best-value


Fleet safety contributes to a healthy and productive workforce at Clancy Docwra

The all electric Nissan e-NV200 van in use on the Wates’ Birmingham City Council social housing contract have an ample firms in the UK. With They highly practical. The Clancy Group Plc is one ofCell the largest privately owned construction are also Vehicles Fuel

made Vehicle sure that the team has engaged with members of staff at all through ourquickly. leasing companies and dealer networks. As a result, very and can be refuelled cruising range How can a Fuel Cell almost sixtytheyears’ workforce of 2500,consists it hasofworked hard to develop levels throughout processexperience to discuss theirand viewsaand explain ourover fleet mainly Vauxhalls and Renaults – the smaller environment? contribute to a better whyreputation certain changes necessary. This positive that dialogue meant vans include Renault Kangoo vehicles, in addition to aswere a well-run business can be trusted to deliver valueand forTraffic money essential OF VEHICLES A NEW AGE

Wates Group Ltd

Clancy Group Plc

we had better support and were able to make improvements offers the Vauxhall and Vivaro models. There are also some larger features exceptional ofCorsa kind Toyota Mirai The to address services that help UKnew running. with this ethos, Colin Knight, head of fleet used being are THERE are two strategiesacross the board from vehiclekeep designthe to driver safety. This In-keeping vehicles on the fleet, including exterior Renault Masters and Vauxhall of drivers expect of a next-generation car: distinctive by mass environmental issues caused alsomanagement helped us consumption greatly inand our goal to streamlinetalks our systems, Movanos. Wemanaging currently havedrivers, no requirement for HGVs. compliance to Utility Fleet about reducing risk and design, excellent acceleration and unmatched quietness fossil fuels. Wates most definitely in to the idea of using electric processes and operations. We hope that, by mid-2017, everything addition This is inbuys speeds. at allculture. motor drive getting everyone to buy-inthanks to the company’s safety to electric a textbook arecan vehicles Hybrid One is to use less petroleum. will be in place and we focus our efforts on the day-to-day pleasure vehicles. Indeed, we have already of taken on two Nissan centre by a low provided to the kind of driving of high thermal combination way of doing this, with their eNV-200 vans for the Birmingham City Council contract and running of the fleet. stability. ofHead of Fleet gravity, and outstanding a hostas and role enginesyour and handling are experiencing benefits to driver safety and efficiency, low fuel consumption A Describe particularly significant change has been toManagement source all of comes areWe also atfeatures taking tangible another 10 (both Nissan eNV-200 and comfort withlooking packed vehicle also at The Group.Thepackages. cost reduction. use data influence our KPIs and advanced technologies. ourCompliance vans on contract hire, Clancy with maintenance Lease Renault Kangoo ZE We vans) to be used onto various contracts around top anow It can reach vibrations. few with car, quiet a is and alternative of range wider a use drive continual improvement across business. We The second strategy is toagreements have also been extended from four to five years,Acceleration with thetois country. This well with the prospect ofour a new Ultra Low powerful, andfits smooth and speed of 111mph. field,Fleet a broad use a combination of being financial and behavioural My role isisto lead the energy sources. Energy diversification Emission Zone indriving London introduced, with othermetrics cities each van averaging 60,000 miles.Safety Management & and steadily progressive comfortable giving development the on decades team at the Clancy Group and to deliver allows to translate dataare firstly into strategy Toyota has been working forCompliance setwhich to follow suit. us Providing these the vehicles fit for purpose, start performance. Acceleration to 62mph from a standing and powertrains. • Mark will be travelling to the forthcoming of new and alternative automobile What typefuels of vehicles do you run onassistance the Wates on fleet and are which in terms ofasrange, power and space, we are happy expert guidance and technical policy and andthey thenare ownership the data guides the content of our seconds. 9.6 Toyota Mirai takes and Toyota the characteristics, own Utility Fleet Forum event in Each alternative fuel has its to in-house operate them. In and support of this training we are rolling out charge you ‘buying in’ to the idea of EVs? Clancy Docwra. the solution development across driver manager interventions. Mirai’s aerodynamics is up there with the best. Because Myth Barn, Leicestershire of the technologies that is confident that hydrogen is one points at a number Wates fully and sites. All of this beoffices reminder that we must do on 27th September at could My main objective is delivering anvehicle end-to-end return floorof the gases, heated any emit diesel cars will be banned by 2040 is a stark doesn’t is future. Wates Group Ltd is one of the UK’s largest privately-owned construction, developmentcan andbring the prospect ofItaiscleaner important for Hydrogen us to ensure that our coreand fleetculturally. comes from a is reduced only our green fits the company’s efficiency; fueldo on fleet investment Safety In improves what ways youcredentials manage and driver risk? to boost Air resistance more if we are to meet the 2050 Climate Change Challenge. can befinanciallycovered. that both of energy source environmentally efficient environmental smaller number of are manufacturers thatorganisation’s we get the best terms the use of aero property services companies and employs over 4,000 people. The business also works an with lamps andethos. interventions in line withsothe Fleet of the clearance even the design materials including solar and produced from a variety of raw lamps combination Safety Strategy, whilstisproviding Werear firmly believe that a healthy workforce is a productive side of the on theon therefore a quantifiable over 10,000 supply-chain operatives and partners to successfully deliver a variety of projects stabilising finsreturn The company gas. wind power, biofuel, and natural performance. Continued >>> investment. and aerodynamic safe workforce and the board recognises the role it contribute to the overall excellent hydrogen. throughout the UK – many of which include contracts across the construction, development investing heavily in Fuel Cell Vehicles powered by adjusts Eco mode modes. has in ensuring that whilst at work our employees’ health There are two selectable drive and lightweight fuel cell system and property services sectors. Group Fleet Manager Ted Sakyi speaks to Utility Fleet aboutMirai hisuses Toyota’s compactWhy fuel efficiency, performance is it important to take a hands-on approach to to prioritise and wellbeing is notwhile adversely impacted upon and this of in high powertrain to generate electricity on board from hydrogen stored pedal inputs. accelerator fuel cell in role and his plan to meet future challenges including reviewing Wates’ entire fleet operation, Power mode sharpens the response coursetoexpands to occupational driving. managing risk? pressure tanks. Hydrogen reacts with oxygen in the four-door, practical perfectly a in eco-car Mirai is an emissions – Over the past two years we have invested significantly in with a focus on delivering best practice and best-value across the Group. a process that is silent and produces no harmful Toyota’s success in locating four-seat saloon package, we thanks fleettosafety technologythe and recruited highly qualified fleet the only by-product is water.Although we value and utilise our third party providers under components unit power other and , or SO2 through the FC stack as CO2approach substances have taken asuch hands-on transforming safety professionals to assist us with our 2020 vision and to Describe your role as Group Fleet Manager at Wates Since then, we have been bringing the entire fleet It doesn’t emit any harmful floor. vehicleour when driven, the wayzero weemissions collect, collate and distribute fleet data. CONTINUED OPPOSITE >>> operation together to improve efficiency and establish NOx. In addition to producing andbest I joined the Wates Group in January 2016 as Group Fleet practice. We have looked at everything from our supply chain 16 UTILITYFleet Magazine Manager, following eight years as Transport for London’s to operating frameworks, KPIs to support terms and have UTILITYFleet Magazine 23 Road Fleet Manager. This is a newly created position. now made inroads towards establishing consistency across Previously vehicles were managed at a local level by various the Group. 22 UTILITYFleet Magazine fleet administrators but, as more contracts were secured by the Group, it became evident that someone was needed to Why was it important to centralise the fleet operation oversee the entire fleet and establish a centralised operation. and what significant changes to the way the fleet is I was ready for a new challenge and this role certainly managed have been made? provided one. The first task that the new team was immediately tasked with was to source a new fleet for Wates Centralising the fleet operation means that Wates’ reputation Living Space’s brand new £50 million Birmingham City for quality, safety and sustainability is second-to-none. Council social housing maintenance contract. In less than Now, no matter where a vehicle is located in the country, three months we had to source, equip and brand a new fleet the company’s vehicles are managed in the same way and of more than 200 vans, which we achieved in time for the everyone is aware of the high standards that we expect. start of the contract on 1 April 2016. We have implemented significant changes but have also

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UTILITYFleet Magazine 19

To that end, we aim to provide a systematic, methodical and sensible approach to managing our road risk by ensuring we implement data driven driver safety interventions. We use a third party online driver risk management system which includes a driving licence check and risk assessment. This initial screening is now THE FLEET linked INTERVIEW strategically to our adoption of the GDE Matrix and the HSE Plan-Do-CheckAct cycle of continual improvement both of which form the framework of our interventions. We also conduct drug and alcohol screening for all new drivers as well as conducting drug and alcohol tests after road traffic collisions.


CONTINUED from page 17

team to create data driven performance improvement KPIs and training interventions to our wider business.


At Fault Collisions

All Collisions

Collision Frequency Rate




June 2015 May 2016

What kind of improvements June 2016 294 580 2.3% have you seen in terms of May 2017 accident reduction and business, identifying drivers, vehicles and cost savings? any associated costs to the business. A Key Performance Indicator for this With driver and other road user safety We have fitted forward facing cameras metric is the Collision Frequency Rate. paramount, car-derived vans are fitted in company cars and a selection of This is calculated as the percentage of with speed limiters governed to 70mph commercial vehicles with telematics/ drivers in the fleet that are involved in a and other light commercial vehicles black box technology fitted to nearly Working with a large of suppliers to meet very tight has meant that collision in a month. to 62mph. Speedalimiters weredeadline every company owned vehicle withinnumber the limited For to comparison, the annual figure in the almost seven years ago and,was key all involved have had to workintroduced well together and communication this success fleet. We also have speed limiters fitted the percentage of drivers to our van fleet and utilise reversing aids. in the first 12 months, delivered fuel TED SAKYI, table GROUPabove FLEET is MANAGER in the fleet that are involved in a collision savings of about £300,000. We have employed a full time Fleet in a year, divided by 12. Collision data is analysed on a daily Safety How Datamuch Performance Analyst,affect who your role does technology and what economy. Vehicles are also fitted with speed limiters which Our telematics service provider basis, high collects, collates have and distributes data initiatives you rolled out recently – or planand to roll outrisk – groups are setidentified. to 68mph. generates a driver score for each vehicle A monthly summary is generated from allutilising of our new systems allowing the technology? in the fleet which is evaluated and communicated back the wider Fleet Safety Management & Compliance Doesto Wates Group have any fleet accreditations and haveon a monthly basis. In this instance, a lower Technology is key to everything we do. Our fleet could not be you achieved any industry recognition? score indicates a better driving style (see managed in such a cohesive way if it wasn’t for the electronic We are looking to FORS astable a benchmark left). of best practice. This systems we have in place to support our operations. is very important to us, especially as we’re working with so on the The score is calculated based We use Jaama’s Key2 fleet software that is a totally many local authorities andnumber social housing providers. Although of speeding, harsh braking, integrated vehicle, asset and driver management solution. synonymous with HGVs, the same model can be used vans as We also have a vehicle tracking system fitted to all vans, steering and acceleration for events, as the same principles apply. supplied by MATRIX. This monitors driver activity such as well as time spent idling and time and From a personal point ofdistance view, I amdriven. proud to have been harsh braking, acceleration, speed, cornering etc. We analyse Have you fitted your vehicles with any additional technology to help reduce the amount of low level incidents/ insurance claims?

If you would like more information or to take part, please contact Sue Hurst, Editor either via email: or by phone: 07789 113767.

data from this system and take proactive action with drivers accordingly – for example, by offering driver training. We have recently started trialling a PDA system that requires drivers to complete a daily vehicle defect check on their vehicles. The means that they cannot download their daily work schedule until the defect report has been submitted. Additionally, we are also looking at fitting forward-facing cameras to our vans to assist in accident reporting and settling ‘at fault’ claims as quickly as possible. How have you worked with suppliers to deliver the right fleet solution in terms of the Birmingham City Council contract?

Working with a large number of suppliers to meet tight

deadlines has meant that all involved have had to work together, with excellent communication. Arval showed huge commitment during this process and worked collaboratively with us to identify the right vehicles for the job, before fitting them out. My experience working for leasing companies in the past helped greatly and enabled me to understand things from the suppliers’ point of view. How do you manage fuel use within the organisation?

From a fleet perspective, we currently use the All-Star fuel card and monitor miles per gallon via our Matrix database. We have also recently reviewed the racking on our vans, which led to a decision to remove roof racks to help boost fuel

20 UTILITYFleet Magazine

Utility Fleet magazine is a JDM Web Publishing Ltd and ESFO Publication. The Clancy Group picksGroup up

recognised over the years by various organisations for work that I have been a part of. In particular, I picked up the award How important is communication – for Green Fleet - Public Sector (250+ vehicles) in 2012, won with drivers, other departments and Van Fleet of the Year in 2013 and Best Fleet of the Year in 2015 management – when managing and (1001+ vehicles). We were also been presented with Most implementing changes? Improved Commercial Fleet of the Year at the Commercial Fleet Awards 2016 Wehighly havecommended increased communication of Most recently, we received in the Most scores back toFleet employees Improved Fleet of the Yeardriver category at this year’s news and across wider business, Awards – proving that all the hardthe work was worth it. which has

driven the average score across the

What key issues will affectfleet the consistently managementdownwards of your fleet CONTINUED OVER >>> in the future? Keeping a lid on costs, driver safety and mitigating risks Magazine UTILITYFleet will always be on-going issues. Additionally, wondering where Brexit will take us is also on my mind, as I am sure it is for many people. However, until we know exactly what the Government’s plans are and how new policies and procedures will be handled it’ll be business as usual! n Ted Sakyi will be speaking at the next Utility Fleet Forum on 27th September at Mythe Barn, Leicestershire. For more information - see page 7


Furthermore, the number of ‘at fault’ claims and overall claims has dropped by 20% and 15% respectively over the last 12 months.

the vehicle must be kept locked at all times. In addition, all drivers and their managers have been reminded to ensure the security of their vehicle and any additional deadlock fitted to the cargo doors is correctly locked before leaving the vehicle unattended overnight. Break-ins and attempted break-ins are a problem for us that we are always working to fix.

prestigious RoSPA award What types of vehicles make up your fleet?


HE Clancy Group has achieved the Gold Fleet Safety Award Awards are the most prestigious in the world of occupational health Weannual manage a fleetrun of by approximately 2060 vehicles fleet have accreditations, and do you see in the prestigious scheme the Royal Society and safety, and heldDoes in highyour regard around theany world, as winning from:(RoSPA). Company cars; Privately ownedone cars; Light this as important? for the Preventionranging of Accidents demonstrates an organisation’s commitment to maintaining an health and safety record. Achieving the standard required is The business will be presented with the award a ceremony commercial vehicles (LCV);during Car driver vans; 7.5excellent tonne cargo at the ExCeL, London on Tuesday, June 20, 2017. The26 award waswagonsno mean units; 32 tonne tipper grabs; tonne and; 18feat. The Clancy Group was awarded the Gold Fleet Safety achieved during a special for family-safety “This is a special year in the history RoSPA,inand we congratulate all reinforces tonneyear beavertail trucks. charity RoSPA, as it accolade fromofRoSPA June this year which celebrates its centenary. of our winners in this, ourfleet centenary year”. that safety management and compliance is engrained Through the RoSPA Awards scheme, is open The majority of awards are DNA non-competitive and mark Do you run any which pure EVs andtoifbusinesses so does The Clancy into the of our business. Through the RoSPA Awards and organisations ofGroup all types and the sizesinfrastructure from across the UK achievement at merit, bronze,which silver and goldto levels. Gold medals, have to and support these scheme, is open businesses and organisations of president’s awards all andtypes ordersand of distinction presented to and overseas, judges overseas, judges consider entrants’ overarching occupational vehicles on sites? sizes fromare across the UK health and safety management systems, including practices such organisations sustaining the high standards of the gold level over consider entrants’ overarching occupational health and as leadership and workforce involvement. consecutive years. For the first time in 2017, the Patron’s Award Presently an all-diesel fleet, pure electric and hybrid safety management systems, including practices such as Colin Knight, Head of Fleet Safety and Compliance for Clancy has been presented to those organisations that have achieved electric vehicles have been investigated but a consecutive combination leadership and workforce involvement. It was a double Plant, said: “The Clancy Group is delighted to be awarded the Gold gold awards for 25 years or more. battery payload them celebration for the Clancy atsectors the RoSPA Awards as Fleet Safety accoladeoffrom RoSPArange as thisand reinforces that constraints Fleet Safety make Competitive awards go to the best entries in 24Group industry operationally unsuitable for the group at this moment we also pickedtransport up a Gold Award for Health & Safety. Management & Compliance is engrained into the DNA of our business. including construction, healthcare, and logistics, in time. However, trials on-going The Clancy Group has recently been successfully audited Not only are we looking forward to providing ourare award winningwith various engineering, manufacturing and education. manufacturers. forawards reassessment to FORS (Fleet Operators Recognition training and consultancy to all of our employees, this latest industry There are specialist for occupational health, environmental Scheme) also accredited award provides a seal of approval that the Clancy Group are industry management and fleet safety,and andisexcellence trophiesunder for the the bestFTA Van Have your at any other of alternatively Excellence Scheme. experts in Fleet Safety and we canlooked provide this service to all types of our new international, new entry, workforce involvement and organisation fuelled vehicles such as hydrogen or CNG –operating perhapsor based in Scotland. RoSPA’s top accolade is the Sir and potential customers. ” Julia Small, RoSPA’swith headaof awards and events, diesel? said: “The RoSPA George Earle Trophy. view to replacing Do you have any issues when it comes to finding the


Clancy Group Plc

alone as “We simply can’t do that with electric and hybrid vehicles (NGN), the North of England’s fleet, or ORTHERN GAS NETWORKS THE FLEET INTERVIEW they aren’t a viable option for heavy vehicles and commercial gas distributer, has taken delivery of a new hydrogenlong distance driving.” distance of powered car at its Thorpe Park offices in Leeds. The Toyota Mirari can travel almost three-times the facility minutes to The car will be officially launched at the new inTEGReL the average electric vehicle and takes less than five with vehicle. near Newcastle this month, which, led by NGN, working refuel in comparison of up to four-hours for a plug-in in partnership Newcastle University and Northern Powergrid and an electric car, that uses fossil fuels to produce the Unlike Integration, Systems Energy for with the EPSRC National Centre hydrogen makes up 75% of the – removing energy required to charge the car, to fossil fuels aims to become a UK leader in integrated technologies universe we live in and is in abundance compared heat to create the traditional barriers between gas, electricity and and produces no harmful exhaust emissions. store and of altogether more fluid and efficient ways to generate, Mr Horsley continued: “For Britain to have a real chance to invest in the transport energy. achieving its clear air quality targets, we must start just like vehicles a truly The car has an electric motor that drives the wheels supporting infrastructure to make hydrogen fuel cell electricity is versatile an electric car but the difference lies in where the viable and sustainable option. Hydrogen is an extremely that is delivered generated from. The Mirai is fuelled by hydrogen the evidence so far from our H21 project, all and energy, of source react chemically to it.” to the ‘fuel cell,’ along with oxygen from the air, indicates existing gas networks can be used to transport and produce power in the form of electricity. project provides compelling H21 Networks’ Gas Northern natural The car will be refuelled at ITM’s filling station in Rotherham, evidence to support UK gas grid conversion from turbine source, which is powered directly from a renewable wind using the city of Leeds as drinkable water. gas (methane) to 100% hydrogen, with the only tailpipe emission from the car being a blueprint. Gas Networks, green fleet of Mark Horsley, Chief Executive Officer for Northern The hydrogen-powered Toyota Mirai will join NGN’s of petrol and internally and to said: “The Government’s announcement that the sale cars and will be used to promote hydrogen both heating and external stakeholders as a fuel of the future for both transport. gas) vehicles NGN currently has three CNG (compressed natural fuel that are used to promote providing a cleaner, greener diesel. and petrol to alternative Gas Mark Squires, Fleet and Facilities Manager for Northern Networks are Networks said: “This is truly trailblazing. Northern Gas This forward thinking, early adopters of this incredible technology. fuel cell is not a bolt on to a combustion engine, it is a true hydrogen that this really effectively powering an electric power train. We believe range the have doesn’t It diesel. for is the long-term replacement cars either.” limitations or charge time hassles of the full electric


Fleet Numbers : 2060 vehicles

and cleaner future for transport

Wates Group Ltd

Head of Fleet Management and Compliance

Northern Gas Networks promotes clean air for the North with hydrogen-powered car Toyota Mirai joins NGN’s fleet to promote a greener


defend three main areas of our operations: • Our drivers and other road users • Our Brand • The financial implications of neglected fleet safety management


© JDM Web Publishing Ltd 2017 All rights reserved. No part of this magazine may be reproduced in any form without prior permission from the copyright owner.


As a business we are aiming to reduce our carbon emissions by 25% by 2020, so alternatively-fuelled vehicles are of interest and we could use them on contracts in ENSWAY Engineering andif Rioned urban areas they were viable.

right staff – such as HGV drivers?

do not have any issues finding the right staff to drive More efficiency for South West WaterWe with new AquaJets our HGVs as the Clancy Group is a desirable company to


work for. We have our in-house Driver CPC training team

UK Ltd have handed over 15 brand so we can ensure we deliver the highest driver education new vans with Rioned AquaJet van How do you address the issue of vehicle security, in to our new and existing drivers. Our brand image is very packs to South West Water at an event particular with respect to break-ins - is it an issue only important to the business and everyone who works for us at Roadford Lake indrivers Devon. who take vehicles home in the evening? for knows it. We recently had a horse rider post some footage On the 1 March, South West Water on our Clancy Plant Facebook account praising the actions operatives got together In lightfor of the thehandover recent terrorist atrocities in London and of one of our beavertail drivers in Northumberland. In three and for training. Manchester, drivers and their managers have been given days the video had been viewed and ‘liked’ 113,260 times. Ken Burton, Proprietor at Kensway a tool box talk to ensure the security of our vehicles is Our driver spotted the horse rider in the distance on a rural Engineering who are the appointed maintained as best as possible. Drivers are required to road and pulled over immediately and turned his engine dealer for the Rioned product in the that such a small machine performed of mind and a fixed price. ensure all the doors are locked when driving in towns and off. Needless to say, the horse rider was very thankful and south west of the UK, and Mark Cox, so well and because improving service Radenko Danilovic, Project Manager When public highway, all doors to shared the video. Our drivers are a credit to our Business. n UK Sales Managercities. at Rioned UKworking were on the and efficiency was a top priority an for South West Water said: “We chose the involved in the project. The initial request order for 15 vans was placed. Kensway Rioned AquaJet because of its compact from South Water was to discuss the Engineering then customised all the 18 West UTILITYFleet Magazine size and high power. Because the total possibility of designing a drainage van vans with aluminium storage spaces and weight being less than 3500 kgs, the that could carry all the kit needed but to waterproof spray lining. operatives can drive these vans with a keep under the 3500kgs vehicle capacity. With the introduction of the new Rioned standard driving licence.” Ken and Mark carried out a live demo AquaJets complete with Riomote remote Andrew Roantree, Director of Waste for the project team with the Rioned control, eControl, 100m high pressure Water Services at South West Water, said: AquaJet using a smaller than normal hose and full nozzle kits, it allows the ‘’This represents a significant investment in jetter in a smaller than normal van to South West Water team to work with the Customer Service and Networks team in show that it is all about design and single man operation from now on. terms of equipment and the development minimal pressure loss, rather than ‘’the South West Water also decided to take of our people. I’m confident that it will bigger, the better’’. advantage of the five years repair and really help us deliver a responsive, reliable The demo was a success and the South maintenance contract offered to them by and resilient service for our customers and West Water team were very impressed Kensway Engineering, giving them piece the environment.’’

UTILITYFleet Magazine 21

UTILITYFleet Magazine 03


In this issue 06 News TfL releases interim Direct Vision star ratings. Government drives forward green transport revolution. Drivers’ hours: changes to fines.

10-11 Legal update

New careless driving offence and fatal driving offence life sentences – an update from Ashtons Legal.

14-15 Case Study

Utility Fleet speaks to SSE's Gemma Trew,

Fleet Manager (Van & Truck) about new additions to the fleet and other compliance matters.

20-21 Utility Fleet Forum

Conference and exhibition event review and gallery.

24-29 Looking to the Alternatives

A special feature exploring various

ways different organisations are promoting and adopting alternative technology including a special report on how Cadent are reducing CO2 by using Compressed Natural Gas.

34-39 Advice

Essential advice for fleet managers including

managing downtime, vehicle loading, managing work-related road safety and the importance of using the correct oil.

44-45 Events Dates for your diary. 04 UTILITYFleet Magazine

Mayor’s new £10 ‘T-Charge’ begins in central London THE world’s toughest emission standard, the £10 Toxicity Charge (T-Charge) to help tackle London’s lethal air pollution and get older more polluting cars off the roads has been introduced (Monday 23rd October 2017) by the Mayor of London, Sadiq Khan. Drivers of older, more polluting petrol and dirty diesel vehicles will pay the new T-Charge plus the Congestion Charge (C-Charge) - a total of £21.50 (£10 T-Charge and £11.50 C-Charge) every weekday they drive in the zone from 7am-6pm. Up to 34,000 polluting vehicles every month could be liable for the T-Charge, which affects those that do not meet the Euro 4 standards for both PM and NOx emissions. Since 1st January 2017 these polluting vehicles have made around 2.6 million trips within the zone, contributing to London’s toxic air. Pre-Euro 4 vehicles are typically those registered before 2006 that are approximately over 12 years old, but TfL advises anyone who has a car registered before 2008 to check if their vehicle is eligible for the charge. To help motorists TfL have a free online vehicle checker available on their website Over the last six months more than 153,000 people have already checked to find out if their vehicle will be affected. The Mayor of London, Sadiq Khan, said: “As Mayor I am determined to take urgent action to help clean up London’s lethal air. The shameful scale of the public health crisis London faces, with thousands of premature deaths caused by air pollution, must be addressed. “London now has the world’s toughest emission standard with older more polluting vehicles paying up to £21.50 a day to drive in the centre of the city. The T-charge is a stepping stone to the Ultra-Low Emission Zone, which could be introduced as early as 2019." The T-Charge is just one of the wide range of measures the Mayor is introducing to improve London’s toxic air quality – from doubling funding spent on tackling air quality to £875million (over the next five years) and consulting on an earlier introduction of the central London ULEZ in 2019, to developing proposals for a London-wide Euro VI standard for heavy vehicles in 2020 and expanding the ULEZ up to the North/South Circular roads for cars, vans and motorcycles in 2021.


W E ’L L CO M E T O YO U Wh eth e r yo u r u n a s m all o r l ar ge f le et, yo u c an n ow b e n ef it f ro m o u r F o r d M o b ile Se r v i ce, in clu d in g ve h i cle s e r v i cin g, ge n e ral m ainte nan ce an d war rant y re p air s, all at a lo c ati o n that s u it s yo u. F o r d M o b ile Se r v i ce is avail ab le n ow f ro m p ar ti cip atin g d e ale r lo c ati o n s nati o nw i d e. To f in d o u t m o re v is it fo r d .co.u k /m o b ile - s e r v i ce


Consultation to open in the autumn on all proposed interim star ratings and a new Direct Vision Standard HGV safety permit

TfL releases interim Direct Vision Standard HGV star ratings


RANSPORT For London (TfL) has released interim direct vision star ratings for Euro VI Heavy Goods Vehicles (HGVs) as part of the development of its proposed Direct Vision Standard (DVS). The DVS will be the first initiative of its kind to categorise HGVs depending on the level of a driver’s direct vision from a cab. HGVs will be given a rating between ‘zero-star’ (lowest) and ‘five-star’ (highest), with only those vehicles rated ‘three-star’ and above, or which have comprehensive safety systems, able to operate in London from 2024. The development of the proposed Direct Vision Standard forms part of the Mayor of London and TfL’s Vision Zero approach to reducing road danger. Research by TfL shows that during 2014 and 2015, HGVs were involved in disproportionately high numbers of fatal collisions with cyclists (58%) and pedestrians (22.5%) on London’s streets, despite only making four per cent of the miles driven in the Capital. The release of the interim star ratings for individual Euro VI HGV models will help give confidence that vehicles being manufactured, purchased or leased can be compliant with both Ultra-Low Emission Zone requirements and the DVS. We will

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continue to work with manufacturers to ensure interim star ratings for other HGV models will be released later this year. Industry views have helped shape the proposals which now include plans for an HGV safety permit scheme based on the DVS ratings, and industry-recognised safety systems to reduce road danger. If approved, the proposals will require all HGVs over 12 tonnes to hold a safety permit to enter or operate in the Capital from 2020. Those rated ‘one star’ and above would automatically be granted a permit, while those rated ‘zero star’ (lowest) would have to include specific recognised safety systems, such as sensors, visual warnings and comprehensive driver training, before a permit is granted. The safety permit scheme would evolve over time, taking into account advances in technology. The details of this ‘safe system’ will be included in the autumn consultation, and the expertise of both industry experts and vulnerable road user representatives will continue to be an important part of developing the plans. Confirmed star ratings will subsequently be published. It is proposed that from 2024 only those rated ‘three star’ and above, or which have an advanced safety system, would be allowed on London’s streets.

The introduction of these measures provides a comprehensive approach to reducing road danger for all road users. Alongside developing the Direct Vision Standard and the proposed safety permit scheme, TfL is also lobbying the European Commission for changes in international vehicle safety and design regulations to push for long term improvements to future HGV fleets. In 2016 TfL consulted on further improving lorry safety in London, which included consideration of mandating clear side panels in lorry doors to increase visibility. In order to legally require clear side panels TfL would have had to go through the same process of creating a Direct Vision Standard. Subsequent independent research has shown this proposal would have little impact on cyclist safety and no impact on pedestrian safety - and due to the requirements for enforcement - would be delivered at the same timescale as the Mayor’s proposals. You can view the star ratings for Euro VI vehicle models by visiting: Further information on the Direct Vision Standard concept can be found by visiting:


Boost for electric and driverless car industry as government drives forward green transport revolution Automated and Electric Vehicles Bill will mean more electric car chargepoints and enable insurance for driverless cars


OTORWAY services and large petrol retailers will be required to install chargepoints for electric cars, under plans announced in the House of Commons (18 October 2017) by Transport Minister John Hayes. The Automated and Electric Vehicles Bill will increase the access and availability of chargepoints for electric cars, while also giving the government powers to make it compulsory for chargepoints to be installed across the country and enabling drivers of automated cars to be insured on UK roads. Automated vehicles have the potential to greatly reduce road traffic accidents - in 2016 85.9% of collisions causing injury involved human error, while official research estimates that the market will be worth £50 billion to the UK economy by 2035. Transport Minister John Hayes said: “We want the UK to be the best place in the world to do business and a leading hub for modern transport technology, which is why we are introducing the Automated and Electric Vehicles Bill in Parliament and investing more than £1.2 billion in the industry. “This bill will aid the construction of greater infrastructure to support the growing demand for automated and electric vehicles as we embrace this technology and move

into the future.” Drivers of electric vehicles will be able to easily locate and charge at any chargepoint, using information from sat navs or mobile apps, regardless of the vehicle make or model - making running an electric vehicle even easier. All chargepoints will have to be ‘smart’, meaning they can interact with the grid in order to manage demand for electricity across the country. Roads Minister Jesse Norman said: “Automated and electric vehicles will help improve air quality, cut congestion, boost safety and create thousands of skilled jobs in the UK. We have already supported the purchase of 115,000 ultra-low emission cars and there are already more than 11,500 publicly available chargepoints, but the demand continues to grow as more people purchase electric vehicles to cut fuel costs and boost the environment.” Steve Gooding, Director of the RAC Foundation said: “We are pleased to see the provisions of the Automated and Electric Vehicles Bill re-starting their passage through the Parliamentary process. “It is clear that government needs to do more to accelerate the take-up of electric vehicles, tackling the issues that are currently persuading motorists to sick with conventional fuels, as well as paving the way

for autonomy. The test, though, will be how effectively those powers are exercised.” All drivers of automated vehicles will be required to be insured and victims of collisions involving an automated vehicle will have quick and easy access to compensation, in line with existing insurance practices. James Dalton, ABI, said: “Insurers wholeheartedly support the development of automated vehicles, as they have the potential to significantly reduce the large number of road accidents caused by driver error. We support the approach the government has taken in the bill, as this will give the industry time to prepare for the commercial rollout of fully automated driving technology.” • For further information on this subject turn to our transport legal update from Tim Ridyard on pages 12 and 13.

DVSA EARNED RECOGNITION PILOT WHAT YOU NEED TO KNOW THE DVSA’s earned recognition for vehicle operators is a new way to prove that you meet driver and vehicle standards. If you regularly share performance information with DVSA, in return your vehicles are less likely to be stopped for inspections. It’s a voluntary scheme that’s designed to work for operators of all sizes. The DVSA is now looking for operators with a track record of compliance to join the pilot. If you join now, they’ll give you more help to get through the process. This level of support won’t be available later, so it’s a good idea to take advantage of it now. DVSA has published a new guide about how to join the pilot of DVSA earned recognition for vehicle operators. It tells you

everything you need to know to get started. When you successfully complete the pilot you’ll get automatic entry to the DVSA earned recognition scheme. This will give you the full benefits, such as being: • An exemplary operator, and being able to prove this when you bid for contracts. • Recognised as a DVSA-approved operator on a list on GOV.UK. • Less likely to have your vehicles stopped at the roadside for inspections, saving you time and money. • Less likely to have DVSA enforcement staff visit your premises. To find out how to get involved visit dvsa-earned-recognition-for-vehicle-operators-join-the-pilot

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Drivers’ hours: changes to fines for commercial drivers L TRL provides clear view on blind spot detection THE global centre of innovation in transport and mobility, TRL, has developed a unique blind spot simulator rig which utilises virtual reality to help improve the design of truck cabs and road layouts, as well as aiding accident investigations. The simulator demonstrates TRL’s commitment to innovative technologies and its focus on safer transportation methods. The precision of the system is based on a physical rig developed and calibrated by TRL in collaboration with Volvo, to ensure a highly accurate representation of direct vision from a real-life Volvo vehicle cab. The calibrated rig allows all combinations of seat and steering wheel adjustments available in a real-life vehicle to be accurately replicated for each driver. The virtual reality experience is then reconfigured for each driver to reflect their unique physical dimensions and their individual seating positions. The resulting VR experience is an accurate replication of the view they would see when driving, as if they were in the vehicle.  This approach stands in contrast to a traditional VR experience, where a camera is randomly placed within a scene in the hope that a rough representation of the vision is provided. Unfortunately, from the perspective of direct vision simulation, the variance between a rough and accurate representation may equate to the difference between seeing a cyclist or not. Ceki Erginbas, Senior Researcher at TRL, commented: “VR technology is increasingly being used throughout the industry to create immersive visual experiences. However, immersion or high-quality computer graphics does not necessarily mean accuracy. We wanted to take VR technology one step further than just a visually appealing experience, and create a scientific tool for virtual testing.” More information about the simulator can be found in TRL’s latest Quarterly Research Report, which can be viewed at

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ORRY, bus and coach drivers must now follow rules on how many hours they can drive and the breaks they need to take. The Driver and Vehicle Standards Agency (DVSA) can fine drivers up to £300 if they’re caught breaking the rules. They can also be prosecuted or have their vehicle immobilised. At the moment, DVSA can only fine drivers for: • offences committed that day • ongoing offences, like manipulating tachograph records, which record drivers’ hours DVSA traffic examiners will be given new powers to issue on-the-spot fines for any drivers’ hours offences committed in the last 28 days. In a single roadside check, DVSA traffic examiners will be able to issue fines for up to five drivers’ hours offences. It means you could be fined up to £1,500 in a single check if you’ve consistently broken the rules. The exact date the rules will change be confirmed nearer the time. DVSA says that the change will be well-publicised so drivers and vehicle operators are fully aware of the penalties. Guidance about drivers’ hours rules will also be updated. As well as giving fines to drivers for recent offences, DVSA traffic examiners will start issuing fines to deal with drivers who don’t properly rest. Lorry, bus and coach drivers must take a 45-hour rest break at least every fortnight. From 1 November 2017, DVSA will fine drivers up to £300 if they spend their full weekly rest break in their vehicle in places where it causes a problem. For example, if a lorry driver spends their full break in the cab of their lorry in a layby. DVSA traffic examiners will target places where this is causing the biggest problems, such as residential areas and laybys.

FORS AFFIRMS ROBUST COMPLIANCE WITH AUDIT RE-STRUCTURE FORS, the Fleet Operator Recognition Scheme, has announced it is to reduce the period between mandatory FORS Bronze re-approval audits from three down to two years for Gold accredited members from 1 January 2018. FORS Gold members are required to undertake periodical FORS Bronze re-approval audits as part of their FORS accreditation. The move to reduce the time period between Bronze re-approval audits was announced to delegates at the recent FORS Members’ Conference in Solihull, and will be implemented from 1 January 2018. From this date the change will affect members applying for Gold for the first time, and to existing Gold members as and when their current Bronze accreditation expires. The decision was taken by the FORS Executive Group (part of GSAG, the scheme’s Governance of Standards Advisory Group), after it deemed a three-year period between on-site audits was, it said, ‘simply too long’. The annual process to renew FORS Gold and FORS Silver accreditation through the online evidencing system remains unchanged. Anne Johnson, FORS Operations Director, said: “After reviewing the details of the accreditation process, the FORS Executive Group felt a threeyear gap between FORS Bronze audits was simply too long. The change,” she said, “will ensure high levels of safety, efficiency and environmental protection are better maintained and evidenced.”

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New careless driving offence and fatal driving offence life sentences The Ministry of Justice intends to make two changes to the law relating to serious and fatal road traffic offences, Road transport lawyer Tim Ridyard from Ashtons Legal explains what the introduction of these offences mean


T has been announced that The Ministry of Justice intends to make two changes to the law relating to serious and fatal road traffic offences (16 October 2017): • a new offence of causing serious injury by careless driving • increasing the maximum term of imprisonment from 14 years to life for offences of: a) causing death by dangerous driving and b) death by careless driving when unfit through drink/drugs There is to be no change in the legal definition of careless or dangerous driving and the government will be giving further consideration to reviewing minimum disqualification periods. ‘SERIOUS INJURY’ CARELESS DRIVING The introduction of this offence was expected. An offence of causing serious injury through dangerous driving came into force some years ago. The new offence fills a gap in the law between death by careless driving (an imprisonable offence) and careless driving (non-imprisonable.) Currently there are instances of non-fatal careless driving where there is very significant injury – but a court can only impose a fine, couple with the imposition of three to nine penalty points unless the driver is disqualified for the offence.

What amounts to “serious injury” is defined for existing driving offences as GBH i.e. “... physical harm which amounts to grievous bodily harm for the purposes of the Offences Against the Person Act 1861.” The test will no doubt be the same for careless driving cases. The maximum penalties for the new offence of serious injury by careless driving are still to be determined and will be published when the offence is formally brought into law. A maximum term of custody of two years may well be the likely outcome. The impact on what might be termed ‘ordinarily careful’ drivers may be quite significant. There are a significant number of offences of careless driving - covering the briefest momentary lapse to conduct falling just short of dangerous driving. It is possible for serious injury to arise from a low level of driver fault, albeit it is still careless and hence unlawful. Once in force prison and community sentences will be applied in suitable offences where there are higher degrees of carelessness involving serious injury. Before only fines could be imposed - unless the driver was convicted of dangerous driving. This led to frustration and this is the gap the new offence and sentencing power seeks to close. The court will be assessing the degree of sub-standard driving – one essential part of the offence - but also the impact in terms of injury. One fear raised during the consultation is that this offence will be used more readily than dangerous driving when the latter offence should be charged, because careless driving is much easier to prove. This remains to be seen. INCREASING THE MAXIMUM TERM OF IMPRISONMENT FROM 14 YEARS TO LIFE The number of those cases of appalling dangerous and drink/drug careless fatal driving that may attract very long prison terms under the law change will be relatively low but the change in sentencing powers is a response to significant concern that some very bad offending does not always result in adequate and appropriate terms of imprisonment.

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Automated vehicles: what about insurance? WITH “automated vehicles” a driver can hand over control to the vehicle that is then driven by the on-board technology, for part or whole of the journey. Entire journeys may increasingly be conducted by the automated vehicle itself. Accidents involving non-automated vehicles are normally caused by human error. In 2016 85.9% of collisions causing injury involved human error. But what happens if an automated vehicle has a fault and there is an accident after driving has been handed over to the vehicle by its driver? Who will pay compensation for injury and damage? The manufacturer? The driver who handed over control to the vehicle? A simple way of addressing this is needed and is in the anticipated Automated and Electric Vehicles Bill 2017 introduced to Parliament on 18 October 2017. The intended solution is to extend the compulsory motor vehicle insurance that already exists to cover the use of automated vehicles when they are driving themselves. This will mean that where the automated vehicle has a fault and an accident is caused by it, the situation will be covered by the insurance policy, the

insurer paying out compensation to any affected party – this may be not only to passengers, pedestrians or other road users but indeed the “driver” who had transferred over control of the vehicle from himself or herself to the automated vehicle. It will thereafter be possible for the insurer to recoup the costs it has had to pay out back from the manufacturer. This avoids what would be otherwise highly complicated alternatives. The Automated and Electric Vehicles Bill also addresses some related issues. It provides that insurers will not have liability to the insured in some situations such as where an insured person alters the vehicle software contrary to the insurance policy or where there is a failure to ensure safety-critical software has been updated on the automated vehicle. One obvious change in the insurance position is that currently a driver must have an insurance policy to protect third

parties, as a minimum requirement. The additional compulsory insurance required for an automated vehicle will cover not only third parties but the driver of the automated vehicle itself. Much has been written about the understandable fears drivers may have in using automated vehicles in fully automated mode but it is worth repeating that the overwhelming majority of accidents in non-automated vehicles are caused through human error. Many of us already deploy some elements of automated driving in parts of our daily vehicle usage such as cruise control or brake assist. Development of the technology is moving very quickly – and this includes the commercial sector - but we are not quite yet at the stage where fully automated vehicles can be deployed on the public highway. And many other changes to existing road traffic legislation will be needed for that to take place.

For further information contact Tim Ridyard on 01284 732111 or email Visit

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NEWS IN BRIEF ACFO EVOLVES WITH NEW STRUCTURE AS IT SEEKS TO BOOST MEMBERSHIP ACFO, a fleet decision-makers’ organisation, is evolving with a series of changes designed to better inform existing members and recruit newcomers, while taking advantage of 21st century technology. Previously, the organisation held meetings and networking focused around nine regions of the UK, now it is to reduce to one region and introduce regional webinars in addition to continuing to hold its popular twice-a-year seminars on key issues.

JAAMA LAUNCHES APP DELIVERING BENEFITS TO FLEET MANAGERS FLEET innovation-focused Jaama has launched a game-changing smartphone app delivering benefits to fleet managers thanks to ‘auto-triggering’, as well as simplifying tasks for drivers. Unlike other apps, ‘My Vehicle App’, developed by the leading fleet and asset management software company, not only provide drivers with information. Critically, data/information uploaded by drivers via the app automatically updates Jaama’s multi awardwinning Key2 asset management system. That in turn ‘auto triggers’ processes such as service, maintenance and repair procedures. ‘My Vehicle App’ is available from the App Store and can be deployed to Android and iOS devices.

EURO NCAP TO HOLD CAR MAKERS ACCOUNTABLE FOR AUTONOMOUS SAFETY WITH ITS ‘ROAD MAP 2025’ EURO NCAP’s Road Map 2025 has been launched and will lay the foundations for safety assessment of autonomous vehicles. New safety tests will provide first assessments for consumers around autonomous driving – these will address accidents involving vulnerable road users. Responding to the launch, Peter Shaw, chief executive, Thatcham Research said: “Euro NCAP’s ‘Road Map 2025’ is a significant message of intent, and marks a watershed in vehicle safety assessments and ratings. It is no longer about just protecting car occupants in an accident, but also assessing how capable a car can brake and steer automatically to avoid other vehicles, pedestrians, cyclists and motorcyclists. It lays the foundations for safety assessment of autonomous vehicles.”

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New TruckSmart training programme now available from FORS Professional F

ORS Professional, the training brand from the Fleet Operator Recognition Scheme, has launched ‘TruckSmart’ which is part of a series of publications developed by Transport for London (TfL). The toolkit includes guidance for managers, training for drivers and is supported by an eLearning module. As with other FORS Professional training, the TruckSmart toolkit is provided free of charge to FORS members and courses will be offered nationally. The approach outlined in the toolkit can be used by all staff members involved in operating, servicing, maintaining or driving HGVs. The TruckSmart toolkit contains tools, resources and materials for internal communications to help managers adopt industry best practice, and implement an HGV safety system within their organisation. TruckSmart CPC driver training focuses on all the skills needed to achieve full compliance with regulations and keep vehicles safe and roadworthy at all times. The classroom training is a seven-hour course suitable for all commercial HGV drivers, which is Driver Certificate of Professional Competence (DCPC) accredited. It is vitally important that HGV operators are confident that their vehicles are legally compliant, safe and roadworthy at all times. TruckSmart training will cover practical skills for drivers, including how to secure a load effectively, the importance of checking the vehicle, what to look for and how to effectively report problems.  The TruckSmart eLearning module is designed to complement the broader toolkit and classroom training. It acts as a means of both refreshing and testing key information taught in the face-to-face training, and aligns fully to the toolkit messages. It also can be used as an optional extra training resource. The module is designed specifically for HGV drivers, but will benefit van and commercial vehicle drivers or operators across all sectors. It can also be used by fleet managers to gain a first-hand experience of the material they are asking their drivers to study. For more information visit: trucksmart-toolkit/ 

LIFE-SAVING DRINK DRIVE LAW TURNS 50 THOUSANDS of lives have been saved since the Department for Transport (DfT) introduced the maximum legal drink drive limit 50 years ago. The landmark Road Safety Act 1967 made it an offence to drive a vehicle with a blood alcohol concentration of over 80mg of alcohol per 100ml of blood - a limit which remains in place today. This law made an important impact and since 1979, when official statistics first began, the number of drink drive deaths per year has plummeted from 1,640 right down to 200 in 2015 – a fall of 88%. We strive to further reduce this number by launching a new THINK! drink-drive campaign at the end of November 2017. THINK!, which reached its own 50th birthday in 2014, has successfully challenged a number of behaviours and attitudes to improve road safety, including drink driving. The iconic campaigns have helped reduce the number of deaths on British roads from 22 per day in the 1960s to the current level of five.

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SSE makes smart choices when it comes to fleet matters Energy giant SSE is involved in producing, distributing and supplying electricity and gas along with other energy-related services in a reliable and sustainable way. Presently, it invests £1.5bn a year and employs 20,000 people in order to develop and maintain the UK’s energy infrastructure so it’s important that the company has a reliable fleet that is run efficiently and safely. Gemma Trew, Fleet Manager (Van & Truck) speaks to Utility Fleet magazine about new vehicles that are currently arriving for the smart meter installation teams and other matters…



HERE’S never a dull moment when it comes to looking after a large fleet of vans and trucks – especially when it’s for one of the ‘big six’ energy suppliers. Gemma Trew, Fleet Manager (Van & Truck) for SSE has been kept incredibly busy recently with the implementation of a new fleet of vans for the organisation’s smart meter installers. Gemma has headed up the energy supplier’s switch to the Ford Transit Custom as the preferred workhorse, with 507 specially equipped examples joining SSE’s fleet. “We chose the Ford Transit Custom for this role for a number of reasons,” said Gemma. “It was not simply a question of economics – although the Transit does offer excellent whole-life costs – driver comfort and load area convenience were significant factors too. The Transit’s load space shape is ideal for the job.” SSE’s Transit Customs are equipped with the powerful yet economical

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2.0-litre 130PS Ford EcoBlue TDCi engine with Auto-Stop-Start technology. The first vehicles, in their striking livery, have already hitting the road as part of SSE’s nationwide smart meter roll-out programme. Their arrival on the SSE fleet will increase Ford’s share of the company’s 6,000-vehicle light commercial fleet to nearly 30%. This was a big order for Ford and one which helped to underline the competitiveness and desirability of the Transit Custom for major companies seeking a reliable and cost-effective solution. Of course, it’s not just the type vehicle that needs to be taken into consideration when purchasing for a specific job. Ensuring that the vehicles are fitted out correctly with internal storage and racking by a trusted converter is essential. Gemma continued: “When it came to organising conversions for the vehicles to create mobile workshop facilities for

the installation teams we turned to Qi Van Systems of Telford, Shropshire. They are experts within the industry and their Order Management Tracking System (OMTS) gave us a holistic view of the conversion process. Everyone involved (from vehicle suppliers to the livery company) had access to be able to keep information up-to-date and give the us accurate timelines for the project.” When it came to vehicle livery Gemma turned to Mediafleet, based in Whitney – a company that she’d worked with before when she had the task of rolling out SSE’s new identity across the fleet between 2014 and 2016 when some 3,500 vehicles, that included both new vehicles and in-fleet re-brands, were commissioned. “At the time, my challenge was to ensure the highest quality of service and brand visibility in rolling out our new identity across the SSE vehicle fleet. I recognised early on that I would need a responsive, innovative and most of all reliable


organisation to do this,” said Gemma. “Working with an external branding team can sometimes lead to conflict; but I felt confident in my decision to engage with Mediafleet. Their listening and learning approach and no-nonsense attitude has been refreshing and I now know that my intuition was spot on.” The decision to work so closely with Mediafleet through this process reinforced SSE’s brand – the vehicles are striking, smart and recognisable around the country. Delivery of the 507 Transit Customs will be completed this month (November) when the vans will be in service across the UK. FLEET COMPLIANCE & RISK When it comes to compliance and driver risk, SSE has a very proactive approach. It targets road safety issues through advanced driver analysis and action planning. Its Permit to Drive Scheme provides temporary or full authorisation to operate a car or van on work business and engaging with line managers encourages them to take responsibility for the performance of drivers. The company has recognised that employees are most at risk whilst out on

the road, and many accidents occur as a result of drivers failing to adequately risk assess their journey. Possibly one of the biggest challenges with a fleet such as that of SSE, is the variety of vehicles across the light commercial fleet, heavy goods vehicles, and specialist plant. Bringing about consistency in procedures can be hard to achieve. One example is the potential issue of wheel detachment and the SSE fleet team took the approach that prevention was better than cure by adopting Wheel Sentry® from ATE. Gemma said: “Wheel safety is important to SSE. With a large fleet of LCVs, HGVs and plant trailers that cover a huge number of miles, we know that wheel safety issues are inevitable. Wheel Sentry® was a bit of a revelation - it allowed us to fit one product in a standard way across our entire fleet. “In addition, Wheel Sentry provided the extra security of retaining the wheel nut even if it had loosened, which the previous product we were using did not.” Running a variety of vehicles also means that vehicle payloads vary considerably and need to be adhered to in order to protect drivers from accidents, fines

and convictions. In 2015 Gemma contacted Stuart Richardson, Senior Sales Engineer at Red Forge, to help review the vehicles and available payloads for their divisions. Richard was asked to attend one of the SSE sites and complete some weight checks on what were then SSE’s current vehicles, to start the process of specification for the next fleet. Stuarts’ findings were supplied to SSE and Lex Autolease (who procured the vehicles), with recommendations of layouts and weights of vehicle. The procurement process was then set in motion. Red Forge were then contacted when the first vehicle was ready for installation. On completion of the installation of the system it was calibrated to the vehicle’s plated weights and this information was then sent through to Lex Autolease for the vehicle records. To complete the process, driver training is offered to all users of the Red Forge system, with a train the trainer course also available. SSE Drivers, and depots, have the ability to contact the Red Forge office directly if they so wish, to check details or ask any questions they may have.


Brake recognises the best of the best at annual Fleet Safety Awards Utilities and contractors win big at this year’s annual Awards proving the sector’s commitment to health, safety and innovation


RAKE, the road safety charity, has recognised organisations for their contribution to improving the safety of at-work drivers, at its annual Fleet Safety Awards. Winners were announced at a prestigious ceremony held on Thursday, 28 September at Hilton Metropole in Birmingham. The awards, sponsored by ARI and ProVision, were attended by almost 400 guests, making it Brake’s biggest safety awards to date. Big winners on the night were British Gas, who picked up two awards, both Company Driver Safety (large fleets) Award and the Fleet Safety Partnership Award. Morrison Utility Services scooped the Safe Vehicles Award while Carillion won the Fleet Safety Innovation Award. The prestigious Kevin Storey Award for Outstanding Commitment to Road Safety was awarded posthumously to Dr Will Murray. THE 2017 FLEET SAFETY AWARD WINNERS ARE: Company Driver Safety Award (small fleet), sponsored by FleetMaster: National Vehicle Distribution Ltd Company Driver Safety Award (medium fleet), sponsored by FleetMaster: Bibby Distribution Company Driver Safety Award (large fleet), sponsored by FleetMaster: British Gas Eco Fleet Award, sponsored by Telogis: Gateshead Council Dr Will Murray Award for Analysis and Action, sponsored by e-Driving Fleet: FM Conway Fleet Safety Innovation Award, sponsored by Johnson & Johnson: Carillion Fleet Safety Partnership Award, sponsored by TTC Group Ltd: Fleetmaster & British Gas Fleet Safety Product Award (road safety), sponsored by QBE: Reflex Vans Carillion won the Fleet Safety Innovation award

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British Gas picked up two awards on the night Jeremy Harrison from Morrison Utility Services

Fleet Safety Product Award (in-vehicle technology), sponsored by QBE: Safety Shield Systems Road Safety in the Community Award, sponsored by Ocado: Stephensons Solicitors LLP Global Road Safety, sponsored by Intelligent Telematics: Johnson & Johnson Safe Vehicles Award, sponsored by Checkpoint:
 Morrison Utility Services Road Risk Manager of the Year Award, sponsored by Licence Bureau: Rory Morgan, Iron Mountain Kevin Storey Award for Outstanding Commitment to Road Safety, sponsored by Arriva: Dr Will Murray

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Arcola Energy powers innovative Orkney Surf & Turf Project ARCOLA Energy has completed delivery and installation of a unique hydrogen fuel cell system, as part of an innovative energy storage project in the Orkney Islands. The completed project, launched today, sees Arcola Energy provide its technology and regulatory compliance know-how to enable its German project partner, Proton Motor, to collaborate on its first ever UK project. Arcola Energy and Proton Motor joined forces to design, build and install a 75kW hydrogen fuel cell system, as part of the innovative Surf ‘n’ Turf project in Orkney. The project sees excess renewable electricity converted into hydrogen on the

island of Eday, which is then stored and transported to Kirkwall, on the Orkney mainland. Here the fuel cell converts the hydrogen back into electricity to provide renewable power to ferries while they are in port and heat to buildings on the harbour, with zero local emissions. Later in the year a fleet of hydrogen-powered vans, supplied by Arcola Energy, will also use Orkney’s new hydrogen supply. The ‘walk-in’ hydrogen fuel cell system is unique in that it is configured as a training facility, allowing local people to develop the skills required the future operation and maintenance of hydrogen fuel cells on boats. Arcola Energy will initially provide training to the operators of the

fuel cell and later support the training of local maintenance staff and crews of marine vessels. Dr Ben Todd, Managing Director of Arcola said: “We are delighted to have played a part in the delivery of this unique renewable energy project, which demonstrates the central role that hydrogen can play in our future low carbon energy mix. "The unique ‘fuel cell as training facility’ will have a positive impact on the local economy and help to upskill the local workforce for new jobs in these cutting-edge technologies. "We’re particularly pleased to have collaborated with Germany’s Proton Motor in this UK project, providing our longstanding fuel cell and hydrogen technical and regulatory compliance expertise. As an independent system integrator and project developer we are always interested in new partnerships with hydrogen and fuel cell technology suppliers in energy generation and transport markets."

New lighting sets are illuminating for BAM Nuttall BAM NUTTALL has invested in twenty X-ECO lighting towers from Trime (UK) Limited. Plant manager, Andy Haythorne said: “This is our first venture into LED lighting for our sites and we needed a set that helps to maintain our strong commitment to becoming a more sustainable and responsible business”. The X-ECO brings immediate benefits to logistics operations. Up to thirteen X-ECO sets can be loaded on one truck increasing the utilisation of the vehicle fleet. Trime engineers have calculated that the X-ECO uses approximately £336 less in fuel each month and a reduction in CO2 by around 888kg when compared to many lighting sets currently available.

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MEY, the leading infrastructure support services provider, has appointed Applied Driving Technique (ADT) to implement a risk management programme for its 12,000 car and van drivers within the UK and Ireland. ADT will provide a fully-managed solution that covers all road risk assessments, licence checking and targeted driver training to further support the programme aimed at improving the safety culture within Amey. The programme were officially launched at Amey’s annual transport conference in October, when ADT held a series of workshops to update attendees on the company’s road safety and duty of care commitments. This enabled ADT to engage with a team of 100 Transport Managers that are based at locations nationwide to ensure that they have access to the required support to aid them in their responsibility for the performance of Amey drivers. The risk assessments cover four areas of fleet safety – Driver, Driver Attitude, Journey and Vehicle – to enable ADT to analyse results and identify employees’ exposure to risk. Real-time and historical data will enable fleet performance to be analysed and highlight areas of performance improvement. Targeted training and learning programmes will be developed based on the results of the risk assessments, the culture of Amey’s business, and clearly defined safety objectives. It will combine a range of options including e-learning, in-vehicle/simulator training and classroom work, which will be tailored to the individual needs of the driver and monitored on an ongoing basis to measure success. ADT has also introduced an electronic licence monitoring service to ensure that

Amey selects risk management and driver training partner employees are legally entitled to drive and also to reduce the administrative workload associated with licence checking. Additionally, a grey fleet management service will confirm that employees who drive their own vehicle on work-related journeys are doing so in a compliant manner. This will include a series of checks covering the vehicle, maintenance, insurance, legality and documentation. Tom Lawless, Fleet and Plant Director

at Amey commented: “We have worked closely with ADT to create a wide-ranging and innovative programme that is closely aligned with our safety objectives. ADT’s targeted, flexible and managed approach means we are able to overcome the varying challenges of different driver groups to maximise results. Moving forward, this will enable Amey to build on its commitment to occupational road risk and ensure we are working with a partner that shares our values.”

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Utility Fleet Forum delivers superb event for delegates S

EPTEMBER 27th saw the second annual Utility Fleet Forum event take place at Mythe Barn, Leicestershire, which was well-attended by fleet professionals from across the industry. Delegates who came along to the conference were provided with lots of relevant and industry-specific information allowing them to keep up-to-date and compliant. The day counted towards individuals’ Continual Professional Development and a certificate was issued to everyone as proof of attendance. Mark Cheadle, Managing Director at JDM introduced a varied range of speakers to delegates from within the industry. Duncan Webb, Commercial Director at Royal Mail Fleet kicked off proceedings to spread the word that they have opened up their UK-wide network of vehicle workshops to external customers.

Other speakers provided compliance, safety and operational advice including the FTA’s Mark Cartwright, Colin Knight from The Clancy Group, Martin Clark from Balfour Beatty and Ted Sakyi from Wates Group. Each provided food for thought when it comes to running large fleets and keeping ahead of the game in terms of safety and risk management. Decarbonisation of the transport sector (especially HGVs) was a big topic on the day too and David Jones, Sustainable Transport Strategy Manager at Cadent provided an insight into adopting CNG. The company also brought along a CNG Suction Excavator in conjunction with Hitachi Capital which was on display in outside exhibition area. As always, Tim Ridyard from Ashtons Legal, provided attendees with a valuable transport law round-up that covered

A Cadent Gas CNG excavator from Hitachi Capital was on display

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the latest legislation pertinent to fleets including information on licencing, drivers hours plus testing and plating changes. The day was made complete with various suppliers providing information on solutions specific to the industry including Steve Bradshaw from ATE who spoke on the subject of wheel detachment and Nick Bridle from Assetworks LLC who provided an insight into capital asset management. One particular highlight of the day was the fantastic outside workshop run by Gardner Denver showcasing on-board power solutions – a real crowd pleaser. The event allowed people to develop new business relationships with key suppliers and strengthen existing ones. Utility Fleet Forum provided lots of opportunities for attendees to discuss experiences with other like-minded individuals and share best practice.

NGN’s Mark Squires arrived in his hydrogen Mirai



Colin Knight from the Clancy Group spoke about driver risk

Delegates listening to a workshop from Gardner Denver


Mark Cartwright speaking about Van Excellence

Tim Ridyard and Tim Norris from Ashtons Legal with Colin Knight from the Clancy Group Quartix exhibiting

David Jones from Cadent speaking about adopting CNG

Allan Eyre from Calor won a hamper from Ashtons Legal

Pipe trailers on display from ATE

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E3R showcases its Automotive Team at Utility Fleet Forum Help was on hand from E3 Recruitment’s specialist Automotive Team at the recent Utility Fleet Forum for industry delegates, to show how the challenging task of finding good, qualified members of staff to fulfil roles within fleet can be made easier.


3 Recruitment, the UK’s leading manufacturer, engineering and technical recruitment specialist, has extensive experience working with fleet operators and modifiers, recruiting and building their teams. This is why two members of E3 Recruitment’s Automotive Team attended the Utility Fleet Forum conference and exhibition - Director James Soden and Recruitment Consultant Rodger Morley. There was a great turnout for the event from individuals involved with the fleet industry, working within the utilities and construction sectors – as this unique event specifically caters for this specialised discipline offering delegates tailored advice and solutions. Being a niche specialist in this area operating across the UK, E3 Recruitment is able to add value to many of our clients’ recruitment processes, whether it’s temporary or permanent labour, covering the entire design, build, maintenance and repair processes. E3 Recruitment also provides a Consultancy Service for businesses which offers Competitor Analysis, Salary Benchmarking, Behavioural and Psychometric Assessment Services, Legislation Guidance and Training. The Utility Fleet Forum was a great opportunity to meet with a range of existing clients and also an opportunity to network and meet new potential clients. Thank you to all those who attended and visited the E3R stand – it was a pleasure to meet with you and E3R received a number of enquiries which have already been followed up, some with client meetings, and as a result the agency already has a number of jobs with new clients. E3 Recruitment would like to congratulate Chris Charlton from Northern Powergrid for winning the business card drop competition and winning the 5-supercar track day experience. Chris plans to use his prize next spring. He already takes a keen interest in performance cars having experienced a couple of track days before and is looking forward to getting behind the wheel of a Ferrari, Lamborghini and Aston Martin. Prior to working in the fleet sector Chris was a Roads Policing Officer for a large part of his 30 year Police career so has lots of first-hand experience of driving at speed. Like E3R, it was the first time Chris had attended Utility Fleet Forum and he found the event very informative receiving lots of new information. In particular he found the legal

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E3R Director James Soden (left) presents Chris Charlton from Northern Powergrid with a 5-supercar track day experience

presentation to be of great interest. Chris’s employer, Northern Powergrid operates throughout North Lincolnshire, Yorkshire and the North East of England. It employs about 2500 direct staff which comprise of field based roles, (crafts people and engineers), management, admin and support staff. It operates from 29 depots and runs a varied fleet of over 800 commercial vehicles, over 700 employee car ownership cars and around 600 drivers use privately owned “grey fleet” cars for business purposes. One of the biggest employment issues the company faces is the age profile of its workforce, particularly across its field based staff. The company projects how many employees are likely to retire, and is taking on between 50-100 trainees and apprentices each year, but it is still very challenging to maintain the correct headcount. If Northern Powergrid don’t get it right they could end up with a skills gap because the trainees and apprentices have to embark on a two or three year training programme, before becoming fully qualified in their particular roles. This is an issue that a lot of companies working within the fleet sector are experiencing. E3R knows this first hand as the Automotive Team works hard to build strong working relationships with its clients to gain a good understanding of the company’s issues, needs and requirements, which is why E3R becomes a preferred supplier for many of its clients.

RECRUITMENT E3R Recruitment Consultant Rodger Morley ready to meet delegates at Utility Fleet Forum

WHY VLS USE E3R “Our consultant Riz Haider provides us with great candidates. He knows everything about the jobs we recruit for and the company, so he knows what we’re looking for – skills and experience and the type of people who will match VLS’ company culture. I haven’t got time to read through hundreds of candidate’s CVs, so Riz does the hard work for me and makes my job easier. When we have a post to fill he’s on with it straight away and places good quality people. “Every job that has been advertised with E3R, we have taken somebody on. Riz also sends across candidates he comes across when we are not recruiting, that he knows would be right for VLS, and as a result we have brought forward the opening of roles to take these individuals on. He goes the extra mile for us, which is why we always use E3 Recruitment.” Michele Foot, Recruitment Partner, VLS

WHY GARDNER DENVER USE E3R “To cope with spikes in the order book due to large fleet orders and demanding delivery times, we manage this by the use of temporary labour as and when required. We put our trust in E3R to provide temporary staff who have the skills, knowledge and mind-set to hit the ground running with minimum intervention and often takes this labour on E3R’s recommendation without requiring interviews. “We use E3Recruitment because of their in-depth knowledge of our industry requirements and their ability to source the correct calibre of candidate for a wide range of roles within demanding timescales. We store great trust in their professional, dynamic and friendly staff and appreciate their flexible terms of business.” David Houston, Operations Director, Gardner Denver

Through E3R’s on-going recruitment activities, solely focusing on the automotive and fleet sectors, the company is able to effectively target, vet and deliver suitability qualified and experienced individuals for its clients; Its mission is to ensure both clients and candidates experience the best service and results possible. For more information visit: call 0808 178 2523 or email:

TYPES OF ROLES E3R RECRUITS FOR • Account Managers • Account Executives • Auto Electricians • CAD Technicians • CANBUS Engineers • Coachbuilders • Customer Service Advisors • Design Engineers • Diesel Fitters • Electronics Engineers • Fabricators/Welders • Field Service Engineers • Fleet Sales • Fleet Administrators • General Managers • HGV technicians               • Hydraulics Engineers • LCV Technicians • Maintenance Controllers • Maintenance Engineers • Mobile Plant Fitters • Operations Directors • Operations Managers • Plant Fitters • PSV Technicians • Service Advisors               • Service Managers • Telemetry Technicians • Van and Truck Technicians • Vehicle Body Builders • Workshop Controllers • Workshop/Depot Managers       SERVICES E3R OFFERS • Executive Search Recruitment • Permanent Recruitment • Managed Service Provider • Consultancy Services: Training Legislation Competitor Analysis • Interim and Contract Recruitment • Temporary Recruitment • Behavioral and Psychometric • Assessment Services • Payroll Services

UTILITYFleet Magazine 23



BCGA video sets out the road ahead for hydrogen H

YDROGEN fuel celled vehicles offer a range of compelling benefits for UK motorists, and wider society. The key benefit is their ability to can cut emissions and reduce our dependency on fossil fuels. Hydrogen vehicles also provide a comparable range and performance to combustion engine vehicles, Doug Thornton, Chief offering a rewarding driving Executive of BCGA experience with a range of 400 miles between benefit for drivers looking to make longer refuelling. There are also journeys using alternative-fuel vehicles. no recharging issues. “The refuelling process is also very similar Now, a national trade body is to traditional petrol and diesel engines broadening the debate on green transport with the development of a new at the pump, with no need for recharging points and infrastructure. Crucially, they video setting out the value of ultra-low emission hydrogen powered vehicles for also release no Nitrogen Oxides (NOx) and particulates, which is a problem associated UK roads. with diesel cars. The British Compressed Gases “This means they can have a significant, Association (BCGA), has produced the positive impact on air quality, particularly short film to highlight the range of compelling benefits hydrogen fuel celled in towns and cities, and help address the health issues associated with air pollution. vehicles offer. “As a result of these benefits, uptake of Available to view at http://www. hydrogen fuelled cars has made significant progress across parts of the world, id=105&title=technical_expertise including mainland Europe, America the film sets out how the vehicles can and Japan. But despite the success of help tackle air pollution, provide a Hydrogen Fuel Cell Electric Vehicles (FCEVs) comparable range and performance to around the globe, a lack of refuelling combustion engine vehicles - and need opportunities nationally has hampered no recharging. their introduction in the UK. Doug Thornton, Chief Executive of “The landscape is starting to change with BCGA, said: “Current discussions about initiatives including the Government’s green transport tend to centre around announcement earlier this year of a new hybrid and battery electric options, with £23 million fund to accelerate the take-up hydrogen powered vehicles largely under of hydrogen vehicles and roll out more the radar. cutting-edge infrastructure. “However, the substantial benefits “We hope this video will help generate associated with hydrogen vehicles in more interest in the issue and give insight areas including air quality, competitive for audiences including fleet companies, performance and convenience public transport and car-buying are starting to become increasingly consumers who will be better informed recognised in the UK. to choose the vehicle which best suits “They have a realistic driving range their needs.” in excess of 400 miles, which is a major

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QUALITY & SAFETY Industrial gases perform a wide-ranging role, supporting the manufacture of information technology, as well as key UK industrial sectors including steelmaking, refining, welding, chemical processing and electronics. They also help keep homes warm, water clean and food nutritious, appealing and affordable - while medical gases play a critical role in applications including respiratory care, pain therapies and anaesthesia. The British Compressed Gases Association (BCGA) is the UK membership body for this critical industry. With a commitment to stringent quality, safety and environmental measures, BCGA members employ 19,000 people directly and account for an annual turnover of £2.7 billion. Members of BCGA operate in a highly-regulated industry and work together on technical, safety, health and environmental issues to achieve high standards of integrity and environmental care, both within their own and customers’ working environments. You can find news of the Government’s £23 million boost for hydrogen powered vehicles on their website: news/23-million-boost-for-hydrogenpowered-vehicles-and-infrastructure



ORD’S new plug-in hybrid electric (PHEV) Transit Custom van, designed to help improve local air quality by running solely on electric power for the majority of city journeys, has made its dynamic debut at the Cenex Low Carbon Vehicle 2017 event in Millbrook, UK. The vehicle made its first appearance as Ford prepares 20 PHEV Transit vans for the 12-month fleet customer trial in London that begins in late 2017, which will explore how the hybrid electric vans can contribute to cleaner air targets and enhanced productivity in city use – the toughest working environment for vehicles. Scheduled for volume production in 2019 as part of Ford’s global promise to provide customers with affordable and capable electric vehicles, the Transit Custom PHEV has an advanced hybrid system that targets a zero-emission range in excess of 31 miles, and features the multi-award winning Ford EcoBoost 1.0-litre petrol engine as a range extender. The EcoBoost engine charges the on-board batteries when longer trips are required between charging stops, providing operators with outstanding efficiency and flexibility. Commercial vehicles in London make 280,000 journeys on a typical weekday, travelling a total distance of eight million miles (13 million kilometres). Vans represent 75% of peak freight traffic, with more than 7,000 vehicles per hour driving at peak times in Central London alone. “Cleaner vans, like those being used in this trial, will be vital in helping the freight and fleet sector to reduce the emissions and play its part in tackling the Capital’s air quality crisis. We are also using the data from the trial, which will be an invaluable resource for our LoCITY programme that encourages commercial businesses to use greener vehicles,” said Lilli Matson, Transport for London’s Director of Transport Strategy. The London fleet trial project is supported by Transport for London, and features a cross-section of city-based businesses, including Metropolitan Police, British Gas and Clancy Plant, that will integrate the vans into their day-to-day operations. To help understand how the benefits of electrified vehicles could be maximised, the 20 PHEV Transits will use an advanced telematics system to collect real-time data on the vans’ performance. In addition, the vehicles will feature geofencing technology, which is capable of automatically modifying vehicle settings based on each van’s current location. This could be used, for example, to ensure the hybrid system is switched to electric-only mode when a

Ford Transit plug-in hybrid van makes dynamic debut ahead of ‘Cleaner Air for London’ trial vehicle enters a low-emission zone within an inner-city area. Ford is the first volume manufacturer to offer PHEV technology in this segment of the van market. The technology enables the vehicle to be charged with mains electricity for zero-emission journeys, while the compact and fuel-efficient EcoBoost engine generates additional charge for the batteries when required. The Transit Custom PHEV uses a series-hybrid driveline configuration, with the vehicle’s wheels driven exclusively by an electric motor, rather than by the combustion engine. The battery pack is a compact liquid-cooled lithium-ion design located under the load floor, preserving the full cargo volume offered by the standard Transit Custom van. The PHEV approach provides city-based commercial vehicle operators with a range of benefits. In addition to the zero-emission capability exceeding 31 miles, the Transit Custom PHEV uses petrol fuel for a target total range of more than 310 miles (500 kilometres) to eliminate range anxiety. The PHEV also has an increased payload capacity compared with battery-only electric vehicles, and the ability to offer quick and easy recharging from a standard electricity supply. Development of the 20 Transit Custom fleet trial vehicles has been supported by a £4.7 million grant from the U.K. Governmentfunded Advanced Propulsion Centre. The vans are being designed and engineered at Ford’s Dunton, UK, technical centre, and at Prodrive Advanced Technology in Banbury, U.K., with programme support from Revolve Technologies.

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LowCVP publishes report on deploying E10 petrol A co-ordinated introduction of E10 petrol can benefit UK: New fuel helps meet transport carbon targets and support the UK economy


N SUPPORT of the UK government’s decision to increase the Renewable Transport Fuel Obligation, the LowCVP has published the report ‘Successfully Deploying E10 Petrol’. The expert group convened under the auspices of the Low Carbon Vehicle Partnership concluded that the introduction of petrol with a 10% bioethanol content (E10) would be one of the most cost-effective means of rapidly reducing carbon emissions from road transport currently available to the UK. It would also make an important contribution to the UK’s efforts to reduce CO2 from road transport by displacing 10% of fossil petrol with renewable bioethanol in transport by 2020. However, its introduction needs to be thoroughly and carefully planned to ensure effective market transition. The UK has committed to an 80% greenhouse gas (GHG) reduction by 2050 and currently the transport sector contributes around a quarter of these emissions so must play a significant part in the reduction. In the long-term, dramatic reductions will be achieved through road transport electrification and complementary decarbonisation of the grid, but the UK will remain reliant on liquid fuels for some decades to come. The LowCVPled Transport Energy Task Force (TETF) identified E10 petrol as being an immediate low risk, lower carbon and sustainable fuel step to help decarbonise petrol-powered vehicles in the shortest possible timeframe.  All modern petrol cars are designed, certified and optimised to use E10.  There are still a small number of older non-classic cars, particularly those produced in the 1990s and before, which are not warranted for E10 use, but the majority of these are expected to be scrapped by 2020. The LowCVP E10 Group finds that there are a number of key challenges in the introduction of E10 petrol, but which the Group agrees can be overcome by working together. These challenges include: • While over 93% of petrol vehicles are

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suitable to use E10 petrol, a minority of older vehicles are not. Therefore, E10 petrol must be introduced and labelled as a completely new fuel grade. • The UK fuel supply chain is efficient and optimised to provide two petrol grades, which already contain up to 5% bioethanol. ‘Regular’ 95 E5 and ‘Super’ 97 E5. Converting the “regular” volume grade to 95 E10 would be the most cost effective and rapid way to introduce the new lower carbon fuel. • Bioethanol has a lower energy content than petrol and, consequently, the volumetric fuel consumption using E10 petrol is expected to be slightly (1.5%) more than E5 petrol. • The current volumetric basis for fuel duty may discourage lower carbon and future fuels with different energy characteristics. • Consumers must be empowered to make informed decisions, based on robust data, following the introduction of E10 petrol. The E10 Group agreed that 95 octane E10 should ideally be introduced and deployed rapidly to achieve a high market share (85%) due to the nature of the UK fuel supply chain and for the UK to benefit environmentally and economically. Its successful, rapid deployment will require fully coordinated action from all stakeholders involved and it will require Government to play a leading role. To ensure a successful launch of the fuel, the E10 Group identified that: • Consumers must be able to make effective choices and understand the rationale for introducing 95 E10; to increase the sustainability of transport fuels, reduce the carbon intensity of petrol and secure UK jobs. A public information campaign delivered in collaboration between DfT and industry is needed to inform and empower consumers. The campaign needs to be combined with resources enabling drivers to easily check their vehicle’s suitability to use E10 and ensure clear pump labelling. • Government should lead the introduction of E10 by establishing a clear timeframe and communicating the actions it will take to support its introduction. Most

of the Group believes this would be most effectively achieved through mandating the introduction of E10 in addition to amending the RTFO. • The supply of sustainable bioethanol increases sufficiently to support a 95 E10 petrol market, the RTFO obligation will need to be increased with an appropriate crop cap. The launch of 95 E10 petrol would need to be aligned with the amended RTFO legislation and the existing supply chain processes. • There should be a compelling case for motorists to switch rapidly to E10 petrol, including robust data on the true fuel economy. If the introduction of the fuel is not mandated, then a significant duty differential may be needed to incentivise a rapid transition. • Every new petrol car sold since 1st January 2011, has been required to be fully warranted to use E10. The vast majority of new cars since 2000 are also fully warranted. In 2015, over 92% of petrol cars on UK roads were fully warranted to use E10 and the number is increasing rapidly as older cars reach the end of their economic life. Older cars which were either not warranted to use E10 (or it’s not known if they can use E10) together with historic vehicles, can be catered for through the Super 97 E5 petrol grade, acting as a legacy grade. The E10 Group recommended that 95 E10 fuel should be deployed to make a material contribution to the achievement of the UK’s Carbon Budgets. It also recommends introduction in sufficient time to contribute to meeting the UK objective to ensure that at least 10% of the country’s transport fuels come from renewable sources by 2020 and immediately secure jobs in the renewable sector in the UK.




EVERN Trent has pledged to replace its 2,200 vans, cars and tankers with alternative fuel vehicles as soon as possible as the water and waste water company continues to embrace green energy. The company is launching the drive to alternative fuels on its light commercial vehicle fleet and its first fully electric vans will hit the roads in November this year. Severn Trent then plans to convert its entire fleet in the coming years as the right technology comes on stream. Liv Garfield, Chief Executive of Severn Trent, said: “We’re really clear that this is where the future lies for us. Our colleagues clock up a lot of miles every year helping customers and using alternative fuel vehicles will greatly reduce our environmental impact, as well as saving customers money. “As far as we’re concerned, this is the right thing to do as a company and for the environment, as we move to make our business as sustainable and as efficient as possible in the years ahead.”

Alongside the pledge to use alternative fuel vehicles, Severn Trent is also sector leader in renewable power and is on track to selfgenerate the equivalent of half of the energy it uses by 2020. The company uses a combination of anaerobic digestion, solar power, smallscale hydro and wind turbines across its estate. “Generating green power is a key priority for us, and we’re looking forward to not only producing power for our treatment works but also for some of our vehicle fleet,” said Liv. Severn Trent has just completed its second food waste anaerobic digestion facility in Worcester and is currently building another, similar facility in Derby. Both sites take contaminated food waste and turn it into renewable gas which will contribute towards its 2020 target. The company will be taking delivery of its first batch of four Nissan e-NV200 electric vans this month. The vehicles have a range of 106 miles and charge in just 30 minutes.

VENSON Automotive Solutions is urging fleet decision makers to future proof their vehicle operation decisions against a changing legislative and taxation background and drive company car choice firmly along the ‘green road’, including incorporating Clean Air Zones. However, it warns that company car selection decisions must be primarily based on whole life costs and fitness for purpose, and not to the detriment of diesel. Ultimately, there will be a shift in the makeup of the vast majority of fleets and this should include a mix of vehicles fuelled by petrol and electricity, with diesel continuing to have its place, particularly for high mileage drivers. Simon Staton, Client Management Director of Venson Automotive Solutions explains: “In the company car sector, fleet decision-makers and drivers have a clear choice of petrol, hybrid, plug-in as well as diesel, which has been the mainstay of corporate travel operations for 15 years. However, the media continues to demonise diesel, calling time on the fuel prematurely. “We share the SMMT’s belief that today’s range of Euro6 emission diesel cars are a completely different technical offering to the models of yesterday and are the ‘cleanest’ in history. “In the commercial sector, we anticipate that diesel will remain dominant...Whilst emission standards and taxation will continue to tighten over the coming years, with government encouraging adoption of plugin vehicles, for the short and medium terms, best practice dictates that fleets will operate a mix of fuel types, including diesel.”

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Compressed Natural Gas (CNG) has provided a viable solution for Cadent and Hitachi Capital has helped every step of the way



LEANER transport isn’t just good for the planet, it’s also good for business. After all, legislators around the country are now imposing extra fees and penalties on the dirtiest vehicles and fleets. London’s newly introduced T-Charge is just one example of this. It will soon be followed by a stricter Ultra-Low Emission Zone in the capital, as well as by Clean Air Zones in other cities. The national Government has even indicated that it may hike taxes for diesel vehicles in its forthcoming Budget. Of course, everyday motorists have plenty of options for avoiding these charges – the number of hybrid and pure electric cars is growing by the week. But what about fleets doing highly complicated and demanding work? The truth is that these fleets have plenty of options too. HGVs and specialist vehicles aren’t just diesel-powered any more. One of the most exciting alternatives is Compressed Natural Gas. This is similar to the gas that fuels our boilers and cookers at home, yet it has a number of other benefits for specialist fleets, not least its convenience. CNG can be used to power any vehicle, from the smallest scooter to the largest truck. And, because it is practically as light as air, it doesn’t compromise a vehicle’s payload in the same way that heavy batteries can.

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Vehicles can be converted to run on CNG, or manufactured to use it in the first place. What’s more, CNG is also cleaner than both petrol and diesel. It emits less greenhouse gas, including CO2, than the former. And it emits less NOx and other air pollutants than the latter. There’s even a cleaner, renewable form of CNG, known as Bio-CNG, sourced from decomposing food and other forms of waste. This Bio-CNG is as environmentally friendly as gas can be, turning waste into a fuel and capturing the methane that would otherwise have been released into the atmosphere. At which point, an accountant might start worrying: surely all this cleanliness comes at a cost? But gas can actually save money for fleets. Even ignoring the charges that are being imposed on dirtier vehicles, Bio-CNG is currently around 40% cheaper than diesel. The best thing about these benefits is that they don’t just exist on paper. Hitachi Capital Vehicle Solutions has put them into practice. A couple of years ago, Cadent, formerly known as National Grid Gas Distribution, came to us with a challenge. They wanted to reduce their CO2 and noxious gas emissions, but they also wanted to use their own product – gas – to power their fleet. We thought that this would be a perfect opportunity


The trial delivered a 48% reduction in fuel costs, along with a 44% reduction in CO2 emissions

to put our Total Asset Solution to the test. What is Hitachi Capital Vehicle Solutions’ Total Asset Solution? In short, it means that we don’t just lease out vehicles. We also help our customers to design, custom build, fund, manage and maintain their fleets – and more. It was what Cadent’s challenge required. After a period of research, our team linked up with Prins Autogas in Eindhoven. We sent them a new 18-tonne Suction Excavator on a Mercedes Antos Euro VI chassis, which they converted to run on a dual-fuel mix of CNG and diesel. It is the first Mercedes Antos in the world to be powered this way. Cadent would have preferred a gas-only solution, but no chassis was available that could deliver the necessary horsepower. This converted vehicle entered Cadent’s fleet in mid-2016, and has been performing admirably ever since. The trial delivered a 48% reduction in fuel costs, along with a 44% reduction in CO2 emissions. 17 more of these Suction Excavators will be entering Cadent’s fleet by January 2018. This doesn’t mean that CNG is a miracle solution for every fleet. Indeed, in our recent survey of fleet managers – the results of which will be published soon – many respondents

expressed concern at the relative lack of filling stations for gasfuelled vehicles. However, time and investment are likely to ease some of these worries. As more and more filling stations are opened, the benefits that Hitachi Capital Vehicle Solutions and Cadent have witnessed should become apparent to everyone. CNG is clean, cheap and effective. It’s time for policymakers and fleet operators to give this fuel the attention that it deserves.

There’s even a cleaner, renewable form of CNG, known as Bio-CNG, sourced from decomposing food and other forms of waste.

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Hitachi Capital Vehicle Solutions

Your Total Asset Solutions provider Operating and managing large specialist fleets is an extremely complex challenge, making ever-increasing demands on your operational teams. Hitachi Capital Vehicle Solutions can meet all your fleet and asset needs; providing the funding, management, maintenance and consultancy for a wide range of vehicles, including complex mission-critical vehicles and equipment, across a diverse range of markets. To learn more or to get in touch, visit


New utility vehicle app transforms fleet management for Lanes A

NEW app being used by drivers to carry out and digitally record daily vehicle safety checks has transformed the effectiveness of Lanes Utilities’ wastewater fleet management. The Vehicle Check-Out app allows drivers to complete the mandatory checks quickly and effectively, and report defects in a way that is fully compliant with latest vehicle inspection legislation. Lanes Utilities, part of Lanes Group plc, is using the app to manage 350 specialist vehicles operated to fulfil its role as Thames Water’s wastewater network services maintenance partner. Andy Brierley, Lanes Utilities’ Director, said: “The Vehicle Check-Out app has been transformational for us, as an organisation that operates a fleet of vehicles, many of them HGVs. “Our drivers cover 9.125 million miles a year, a distance to the moon and back 19 times, in the carrying out of our wastewater network maintenance responsibilities for Thames Water, so road safety is of paramount importance. “The app has been designed to be simple and intuitive to use, so up to 75 checks can be carried out in full compliance with the minimum 15 minutes timeframe advised by the Driver and Vehicle Standards Agency (DVSA). “It is a powerful tool that is contributing greatly to ensuring our vehicles are safe, legally-compliant, and defects are quickly identified and corrected. That is good for our drivers, us as a business, and, most importantly, for the safety of other road users, and the wider public.” Vehicle-Check is the latest element of Lanes Utilities’ award-winning FieldViewer operational management system, developed with its digital systems partner Techfinity. It takes drivers step-by-step through the

daily vehicle checks they must make before taking a vehicle onto the road. Defects can be logged and reported in real-time to a central management system through a hierarchy of responsible fleet and people managers. A minimum amount of time is allocated for each check. If drivers attempt to do them too quickly, they are required to repeat the checks. When completed, the app informs the driver if the vehicle is safe to drive, and gives further safety guidance based on the condition of the vehicle. If it is not road-compliant, the driver is told not to use it. Once the vehicle inspection has been carried out, the driver self-certifies with a signature drawn on the phone screen with their fingertip. The system also prompts drivers to carry out simpler onthe-road checks, as required. If the vehicle is inspected at the roadside under routine checks by the police or the Driver and Vehicle Standards Agency’ (DVSA), a vehicle history screen can be shown at the roadside to prove the vehicle had been properly checked. Members of Lanes Utilities’ fleet management team can monitor VehicleCheck activity in real time. The app will automatically alert them if a vehicle is driven without authorisation. Andy Brierley said: “Vehicle-Check has all standard checks required, and others specific to the specialist vehicles we operate. It is already proving to be an immensely useful tool to drive down vehicle defects. “Vehicle safety and road safety is of paramount concern to us. This app is a key response to that priority. In 2016, DVSA carried out nearly 60,000 road-side vehicle checks, and issued more than 20,000 prohibition notices. Our target for such notices is zero. Vehicle-Check is a fundamental driver to achieve our ambitious objective.”

SKANSKA ONE OF BRITAIN’S HEALTHIEST PLACES TO WORK SKANSKA has been recognised as being one of Britain’s healthiest workplaces. It is also one of the top performers for making the best efforts to improve employee health. The findings come in one of the largest employee health and wellbeing surveys in the UK, Britain’s Healthiest Workplace. It studies the link between employee health and lifestyle choices, the work environment, and business critical outcomes such as productivity and engagement. The study, now in its fifth year, recognises organisations with the healthiest workforces that also make the best efforts to improve employee health. It was developed by VitalityHealth and is delivered in partnership with the University of Cambridge, RAND Europe, the Financial Times and Mercer. This year, 31,950 employees from 167 organisations participated in the survey, covering large, medium-sized and small companies — defined as those employing more than 1,000 people, between 250 and 999, and less than 250 — from across the public and private sectors. Skanska was recognised as being in the top quartile of ‘large’ companies, alongside the likes of Johnson & Johnson and Dell Corporation. The company was also highly commended for the ‘Most Improved Workplace’ award, which is presented to repeat participants that have most improved their performance year-on-year. Skanska UK’s Director of Health, Safety and Wellbeing, Dylan Roberts commented: “We are delighted to be recognised in this year’s survey. At Skanska, we place a huge emphasis on preserving, protecting and promoting the health and wellbeing of our employees and those that work with us. “We are particularly proud to see improved scoring in the area of mental health. This is one of our focus areas and we have been working hard to raise awareness and reduce the stigma. This has included training over 200 mental health ‘ambassadors’ to recognise common mental health problems, while also providing an informal network for anyone needing to talk or find support.”

UTILITYFleet Magazine 31

SAFETY LIGHTING The Banksman is an essential lighting aid to any commercial vehicle

Bring your fleet out of the dark and improve safety for your drivers and vehicles

Labcraft Banksman safety lighting solution passes 5,000 installs L

ABCRAFT, Europe’s leading designer and manufacturer of LED Lighting for the commercial vehicle sector, is pleased to announce that its innovative Banksman safety lighting system has now been installed in over 5,000 vehicles. “Over 5,000 customers have installed Labcraft’s Banksman solution to proactively protect the driver, protect the vehicle and protect the public,” David Frew, Head of Marketing for Labcraft, commented. “We see our Banksman solution being adopted across many sectors from Commercial Vehicles to Construction”. The Labcraft Banksman solution provides a bright carpet of white light around the vehicle, significantly improving visibility to reduce damage to the vehicle, to property and reducing the

A number of different types of vehicles can successfully deploy the Banksman solution

32 UTILITYFleet Magazine

risk of serious injury to third parties. Mounted at various points around the underside of the chassis, the Labcraft Banksman delivers bright, white light into the areas around the vehicle when manoeuvring, into areas that traditional reversing lights cannot cover. The Banksman is an essential lighting aid to any commercial vehicle that is required to manoeuvre in areas of insufficient or poor lighting. Earlier this year Labcraft strengthened the Banksman range with the new BM3: The world’s first Regulation 23 compliant manoeuvring light. This innovative light can be fitted as standard to new vehicles or retrofitted to an existing fleet enabling operators to be safe and Regulation 48 compliant. The BM3, is constructed from Polycarbonate with toughened lenses

to protect the long life CREE LEDS. It is supported with a five-year warranty, and like all Labcraft products, is manufactured by Labcraft in the UK. Customers who have installed the Banksman system have found significant reduction in costs attributed to vehicle repairs and time off the road due to accidental damage. This has led to collaboration with industry bodies and leading vehicle manufacturers focusing on reducing deaths, damage and injury by commercial vehicles. Temperature controlled units, rigids, trailer units, curtain sides, vans and construction vehicles have all successfully deployed Labcraft’s Banksman solution reducing personal injury and damage to the vehicle and property, keeping staff safe and increasing uptime on the road.

The innovative light can be retrofitted to an existing fleet

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The Banksman is a manoeuvring ai of bright white light around the vehic lighting to the areas where traditio not cover. IMPROVE SAFETY INCREASE PRODUCTIVITY ■ 10 YEAR WARRANTY ■ ROBUST CONSTRUCTION ■ PIR SWITCH OPTIONS ■ MADE IN THE UK Labcraft offer the widest range of white LED van lights to suit all applications and environments. All lights are manufactured in the UK, and supported by Labcraft’s market leading 10 year warranty.


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For more information and to arrange your on-site the Commercial Show; Ha demonstration, contact Labcraft ofVehicle 01799 510077 or TCS&D 2016 Health and Safety Award


A guide to minimising LCV downtime H

AVING a van unexpectedly off the road, even for a day, may cost you and your business hundreds or thousands of pounds in lost revenue. Light Commercial Vehicle (LCV) operators in one survey estimated the average cost to a business in terms of unplanned vehicle off-road time (VOR) per day was £727. Further research, by the Freight Transport Association, suggests that unplanned VOR averages five or six days per vehicle per year on top of an average of three days’ planned downtime for scheduled maintenance and repairs. Minimising VOR, whether it’s caused by mechanical problems, incident damage or scheduled maintenance could have a potentially dramatic effect on drivers’ productivity and on your fleet budget. Given the myriad of factors involved, many LCV operators ask “where is the best place to begin?”   START WITH YOUR VEHICLE SUPPLIER Your leasing company may not be the first place you might think of to contact in relation to tackling scheduled and unexpected off-road time, however there is a surprising amount that they can do to help you keep it to a minimum. Starting with vehicle selection, the level of engagement your

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Prevention plays a crucial role in ensuring van downtime is kept to a minimum. Here, commercial vehicle leasing expert Alphabet examines how vehicle providers can contribute to keeping your light commercial vehicles on the road

vehicle supplier has with your business, the manufacturers and the converters can have a big influence on your vehicles. Vehicles should be carefully considered and correctly specified in the first place, otherwise it could have a major effect on the level of unplanned VOR. Acquiring vans that are simply not up to the job in terms of size, payload, specialist equipment or power can place extra strain on the vehicle, which inevitably could lead to more breakdowns. A good way to identify and pre-empt potential downtime hotspots is to bring all the parties, including drivers, together during the selection and specification process. SCHEDULED REPAIRS Optimising scheduled work on vehicles is another effective tactic in reducing VOR. Whilst servicing and repairs will always involve a degree of necessary downtime, advances in fleet management systems, mean that it’s often possible for the leasing company to identify due-dates for servicing up to six weeks in advance. For example, Alphabet contacts its customers, giving them plenty of notice and will give them the opportunity to co-ordinate servicing and testing on-board items (as necessary) without them incurring separate and additional downtime.

ADVICE : MINIMISING DOWNTIME SPARE TYRE POLICY During the early stages of the contract and specification negotiations you may wish to discuss the issue of spare wheels. Although the trade-offs between load capacity, driver safety and minimising downtime may be hotly debated, carrying a spare does ensure the correct wheel/tyre combination is always available, should it be required. If safety is a concern, your leasing company’s contracted roadside service network can carry out wheel changes, getting drivers on their way without having to change the wheel themselves. ENGAGING DRIVERS Drivers have a great deal of influence over downtime levels. How they drive and how they use specialist equipment determines wear and tear levels, incident rates and unscheduled repairs to equipment and fittings. Whilst, telematics and ‘traffic light’style in-cab feedback devices may have a good track record of deterring excessive driving behaviour, they only go so far. As vehicle specifications and conversions become more complex, it is becoming more important to take time to familiarise drivers with new vehicles. This may mean interrupting their schedules for a briefing. An alternative approach, and one that Alphabet provides, is to give drivers a ‘virtual handover’. The company emails you and your drivers including a link to a video guide all about their new LCV approximately two weeks before the vehicle is due to be delivered. If a driver doesn’t have the link for any reason, they can point their phone at a quick response (QR) code in the vehicle to call up a virtual tour of its controls and equipment. Virtual Handover is designed to limit driver downtime when new vehicles arrive but also to provide subsequent drivers with quick access to information about important safety features and routine maintenance requirements of the vehicle.   SUPPLYING STANDBY VEHICLES A major question for every LCV fleet operator is how many vehicles they should operate on their permanent fleet to cover anticipated fluctuations in activity throughout the year. Running a lean fleet keeps overheads low but leaves operators exposed when vehicles are unexpectedly taken off the road. For each fleet, there

is a different balance to be struck between permanent leased/ purchased LCVs and back up rental vehicles. Your leasing provider, who understands these issues, will take time to analyse your needs carefully before proposing a vehicle funding solution which strikes the optimum balance. Flexible, medium-term hire packages, which can include maintenance, livery and common vehicle modifications, offer to bridge the gap between contract hire and daily rental. Standby vehicles, if used, may need to cover several depots in which case the question arises of where they should be located. Alphabet, in certain circumstances, has arranged for a manufacturer to put standby vehicles into hubs across the country to provide customers with immediate cover for unscheduled downtime. MANAGING SERVICE AND REPAIR NETWORKS Once a vehicle has gone into the service or repair centre, the duration of the downtime is largely out of the fleet manager’s hands. Keeping to service schedules and booking workshop visits well in advance help to keep VOR time down by ensuring the workshop has the necessary parts are in stock. While-you-wait servicing is increasingly common for LCVs, as are maintenanceinclusive contracts. However, there may be cases where the most convenient or trusted outlet for you isn’t within their network. Your leasing provider should be willing to honour your existing supplier relationships as doing so contributes to reducing downtime costs. This kind of proactive engagement by your supplier can be brought to bear across all areas of downtime – daily rental, repairs, out-of-hours maintenance, etc. For instance, Alphabet’s repairer network alerts them the moment a customer’s vehicle comes into it. So even if the customer hasn’t had a chance to tell us that their vehicle is off the road, we will be working with the repairer to get the vehicle back in action again as quickly as possible.   UNDERSTANDING YOUR BUSINESS Ultimately, the more deeply your leasing provider tries to understand your business and the pressures on your fleet, the more effectively they will be able to use their capabilities – proactively and reactively – to reduce and eliminate, where possible, your vehicles downtime. n

UTILITYFleet Magazine 35


Overloading – is burying your head in the sand the answer to LCV payload issues? R

ED FORGE LTD has been designing, manufacturing, installing and servicing axle load indication equipment since the early 1980s. It has been noticed that there is an ever increasing popularity in the use of the LCV (Light Commercial Vehicle 3.5tonne GVW and below). This has, unfortunately, highlighted a problem in vehicle overloading within this category of vehicle. There are a few reasons why downsizing is happening, some of which are as follows: Firstly, organisations trying to use LCVs in place of higher capacity vehicles to avoid the added costs and inconvenience of driver training and CPC licence costs. Secondly, the addition of added weight in the manufacture of Euro 6 specification engines reduces available payload. Thirdly, the lack of meaningful payload information given by vehicle manufacturers and body shops, especially with respect to axle payloads. Lastly, purchase cost. Red Forge is finding that many organisations, because of this, are purchasing axle load indication equipment, then realising they have a serious overloading problem. Strangely, subsequently purchased vehicles are then not specified with an axle load indication system, make of this what you will! Consequences of this action that come to mind are: lack of duty of care to employees, lack of vehicle stability, lack of braking, lack of insurance, added licence points, fines, public liability, employee liability, added vehicle wear and tear and inconvenience etc. If a customer specifies an LCV with a crew cab, pick up body and tail lift, due to the added ancillary weight you can guarantee that the limited remaining vehicle payload will render the vehicle practically unusable. One of the biggest issues within this weight category is the front axle loading and the lack of payload capability on the axle. Most crew cabs cannot be used to carry the number

36 UTILITYFleet Magazine

of passengers that the cab is designed for due to front axle payload. Many cannot carry more than two to three people before front axle overload occurs. Red Forge has even witnessed vehicles that are already up to weight on the front axle before any payload has been added! Careful consideration by organisations during vehicle specification can avoid these issues to a certain extent, and being realistic about the payload capabilities also needs much consideration. If the vehicle is having extras added, ask the body shops/supplier to provide predicted axle payloads of the completed vehicle to ensure the vehicle can be use safely and within legal limits for the job the vehicle is being used for. Use body shops to advise you on vehicle configuration, for instance, simply altering a vehicle wheel base can make a lot of difference to axle loadings. Try and use light weight bodies for tipping vehicles, only install accessories on the vehicle that are needed, look at the weight of tail lifts, any cranes, tipping gear, bodies etc that may be required and specify ratings correctly, do not over specify. Choose makes and models of vehicle that offer the best axle payloads for the application, as these can vary considerably. This combined with a fully functioning axle load indicator should provide an organisation with a suitable compromise. Companies that supply axle load indicators such as Red Forge Ltd have many years of experience in advising as to what vehicle body combinations tend to work for an LCV and which do not. Take advice at the vehicle specification stage, not when the vehicles have been ordered. Use of an axle load indicator allows you to make full use of the limited payload available without overloading. Are vehicle operators trying to bury their head in the sand and avoid the dangerous issue of overloading? Red Forge would suggest this is not the path to follow.



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Driver Overload Prevention for to Tonnes Affordable overloaded protection for vehicles of upup to 8.2 Tonnes DriverFriendly Friendly Overload Prevention forvehicles vehicles up to8.2 8.2 Tonnes TM TM The ininthe the has Limitlite Plus is the next generation inrange, Axle Load Indication display for Light Thelatest latestdevelopment development theLimitlite LimitliteTM range, theTradesman Tradesman display has TM been created at customer request, in order to provide a simple visual guide Commercial Vehicles. A totally new design based on the original Limitlite been created at customer request, in order to provide a simple visual guide , to condition of your Using the same and which has been installed on thousands vehicles over tothe theloading loading condition ofsuccessfully yourvehicle. vehicle. Using the sameoftried tried andtested tested TM TM sensor technology as the market leading Limitlite range, which has had nearly 25 years, the all new Limitlite Plus not only features Axle and GVW TMPlus sensor technology as the market leading Limitlite Plus range, which has had thousands of units installed across many years, the Tradesman allows an ‘at protection for all vehicles up to 8.2 tonnes, but also Remote Fault Reporting thousands of units installed across many years, the Tradesman allows an ‘at aaglance’ check front rear through usefor of both VTS glance’the check for bothsystems frontand and**. rearaxle axleloads, loads,as aswell wellas asGross GrossVehicle Vehicle Weight. Weight.suitable for new or retrofit applications and accurate to within 5% Equally TM TM Plus is the economic meanshas of the total vehicle weight, Limitlite Equally suitable for applications, the Limitlite TMTradesman Equally suitable fornew newor orretrofit retrofit applications, themost Limitlite Tradesman has available reducing the riskinstallation of prosecution the Road via Traffic Actor the of thanks to transfer theadded addedofbenefit benefit ofquicker quicker installation thanksunder todata data transfer vialaptop laptop or handheld programmer. display smaller than the existing meaning and subsequent fines. The ItThe also helpsisisensure loaded to its handheld programmer. display smallerthat thanthe thevehicle existingisrange, range, meaning easier away and requires driver maximum capacity for from profitability, andarea, helps reduce theno carbon footprint easierinstallation installation away fromthe theswept swept area, and requires no driverinteraction. interaction. Vehicle Telemetry (VTS) output comes as standard and allows for remote and ‘wear and tear’ caused by running an overloaded vehicle. Vehicle Telemetry (VTS) output comes as standard and allows for remote overload overloadwarnings warningsand andfault faultreporting. reporting.

**aVTS Capabilities:

(advanced Vehicle Telemetry System) Increasing numbers of fleet users are checks, specifying Accurate to the guidelines for spot Accurate towithin within theVOSA/DVSA VOSA/DVSA guidelines forroadside roadside TM spot checks, Vehicle Telemetry Systems (VTS). When combined with the Limitlite Plus unit Red this economic means of ensuring thatfrom a driver thislatest latestapplication applicationis isthe themost ensuring driver Forge, itmost is noweconomic possible tomeans monitor of your vehicle’sthat load acondition protects and the company from or of license. protectsboth bothhimself himselfremotely. and theProviding company fromfines, fines,penalties penalties orloss loss ofthe license. a signal output to the Telemetric unit, TM TM InInaddition, the Limitlite Tradesman benefits from a lifetime warranty on TM Plus allows for datafrom capture of overloaded events, with Limitlite addition, the Limitlite Tradesman benefits a lifetime warranty onparts parts and regular service meaning long damping toand only calibration*, indicate true overloads if that the condition is andlabour, labour,subject subjectto tobuilt-in regular service and calibration*, meaning that longterm term such for a given length of time. This avoids false readings caused costs minimum. costsare arekept keptto toaabare bare minimum. by sloped or rough ground or severe braking. Also, subject to * For more information pleasethe contact. VTS suppliers’ capabilities, it is now possible to transfer * For more information please contact. data packets containing percentage weights and fault reporting information. Red Forge Limited Red Forge Limited 9 Palmers Road, Moons Moat East, Redditch, Worcestershire. B98 ORF. England. 9 Palmers Road, Moons Moat East, Redditch, Worcestershire. B98 ORF. England. Tel: +44(0) 1527 526112 Fax: +44(0) 1527 523862 email: Tel: +44(0) 1527 526112 Fax: +44(0) 1527 523862 email:

KEY FEATURES AND BENEFITS KEY FEATURES AND BENEFITS n Monitors Monitors GVW GVW plus plus Front Front and and Rear rear n n Monitors GVW plus Front and Rear Axles n Easy Axlesto use – no button pressing required n Easy to interpret display giving simple n Easy to interpret display giving simple ‘Traffic Light’ representation n LED High visibility cab-mounted LCD of LED ‘Traffic Light’ representation of load condition display load condition n Easy useaudible – no driver input warning required Visualtoand overload n Easy to use – no driver input required signal with Mute option n Visual and Audible alarms n Visual and Audible alarms n In-built dynamic display damping to n In built display damping to help n reduce In built display damping to help false readings avoid false readings from uneven avoid false uneven n surfaces Heavy duty readings cast alloyfrom sensors for surfaces optimum reliability and an extended n Heavy duty cast alloy sensors from life cast alloy sensors from n working Heavy duty the tried and tested LimitliteTM TMrange the tried and tested Limitlite n Dedicated after-care service range n Dedicated aftercare service Dedicatedtoaftercare service nn Accurate within the same n Accurate tolaid within the in same tolerances down DVSA n Accurate to within the same tolerances laid downchecks* for VOSA/DVSA guidelines for spot tolerances laid down for VOSA/DVSA spot checks** spot checks** n Single axle version available if n Vehicle Telematics as standard (VTS) required n Vehicle Telematics as standard (VTS) n In-built fault reporting Telemetry System (aVTS) n Vehicle In-built fault reporting compatible ** n Single Axle version available if n Single Axle version available if n required In-built fault reporting required

**Reference Lacors **Reference Lacors


Undertaking a fleet risk audit is just one way for fleet managers to address the issues surrounding compliance and managing workrelated road safety says Adrian Hide at TTC Driver Protect...


Employers must do more than just photocopy an employee’s driving licence to comply with their duty of care.


ROM a Health and Safety perspective, a workplace is not just a building, it extends to the vehicle being driven for work too. Businesses therefore must have an effective policy covering their work-related driving activities. With a quarter of all road collisions involving someone driving for work, the responsibility is with employers to manage and reduce the risks of road traffic incidents for their employees. “Health and safety managers and those responsible for fleet drivers have admitted that their lack of knowledge about legal responsibilities for their staff who drive for work is a cause for concern when they speak freely at fleet events and expos,” says Adrian Hide, a senior consultant for TTC DriverProtect. “A good place to start for Health and Safety Managers, HR Managers and Fleet Managers is to try out our free TTC Driver Protect fleet risk audit. The audit is a structured questionnaire that covers all aspects of managing business drivers and gives free advice and feedback. “There is usually a great response from businesses both large and small when they are invited to take the free online audit. “Fleet managers often ask how they can make compliance and managing workrelated road safety part of daily work activities,” says Adrian. “Our TTC DriverProtect system helps employers to manage work-related road safety and meet their duty of care responsibilities. We are able to spend time with businesses conducting in-depth fleet

Managing work-related road safety

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audits, policy creation and management, and then arrange driving licence checks, driver risk profiling, e-Learning, in-house workshops, on-road driver training and grey fleet management. “A commonly occurring theme when meeting with delegates at conferences and expos is grey fleet. Some are aware of the need to manage grey fleet but don’t know where to start. Others are doing it to a certain extent but some just do not realise they actually have grey fleet drivers.” Grey fleet is “a grey area” for many businesses. Some managers revealed they only knew which staff were driving on their behalf when expense claims were submitted. “The rule is simple. If you are driving at work you are driving for work and grey fleet drivers must be treated in exactly the same way as company vehicle drivers,” says Adrian. The law treats an individual using their own vehicle for work-related purposes the same as a company vehicle. Not knowing whether you have a fully compliant driver and vehicle is an area that poses the greatest risk in workrelated road safety. Employers have to ensure that the personal vehicle being driven for work must have a current road fund licence, MOT, be serviced and maintained to manufacturers recommendations

and have business class cover on their insurance. One in six businesses do not carry out any safety checks at all for their grey fleet drivers, which is a “very worrying” statistic, says Adrian. He also highlighted that more than one fifth of drivers and 8% of vehicle owners use out of date documents, which means they are illegal to drive. TTC DriverProtect has a wealth of experience in driver risk management and driver training. It is part of the TTC Group, which has more than 20+ years of experience delivering police and court-referred courses such as speed awareness and drink drive rehabilitation courses to over 330,000 clients annually. In 2017, the TTC Group was chosen for the third year running by the London Stock Exchange as one of the top 1,000 “most dynamic” small and medium sized enterprises with high growth potential in the UK and Europe. • For more information call TTC DriverProtect on 03330 113 113, email or visit


Could the wrong oil be costing you money? Fleet Manager meets Andrew Goddard, Chairman of the Verification of Lubricant Specifications (VLS) to discuss their work to protect and uphold standards in the lubricants industry... FM: Tell us a bit about VLS - the organisation’s background, history etc.

AG: In 2013 the lubricants industry faced a problem. Some

lubricant products were being sold on the marketplace with claims that were simply unrealistic. Closer inspection found that occasionally sub-standard formulations were being passed off as the latest specifications, or even failing to perform effectively at low temperatures. Although this occurred in the minority of cases and the vast majority of lubricants available in the marketplace met the exacting standards of market and OEM specifications, it still gave cause for concern. Out of this concern, reputable lubricant blenders and manufacturers came together to launch the Verification of Lubricant Specifications (VLS). VLS is an industry-led service that independently validates complaints regarding the technical specifications and performance claims of products. Since its inception in 2013, VLS has arbitrated over 50 different lubricant complaints covering issues such as cold weather properties through to compliance with industry standards and market regulations. Verification of Lubricant Specifications is an independent organisation providing a credible and trusted means to verify lubricant specifications.

FM: How does this affect fleet managers? AG: Although the service is aimed at resolving product

complaints that are often made between different lubricant companies, the overall objective is to protect all those working in the supply chain. Using the wrong lubricants leads to accelerated wear in bearings and gears, risking increased maintenance costs and even in extreme cases, malfunction. With ever increasing pressure on fleet managers to minimise costs and maximise value, oil choice is of heightened significance. VLS’s role is to ensure that lubricants being sold are fit for purpose and deliver what is claimed. Fleet managers can be assured that lubricants are what they say they are and can do what is being claimed. Everything from engine to transmission and gear oil is covered by the scheme.

FM: How does VLS remain impartial when adjudicating on cases?

Andrew Goddard product solely on its technical merits. Following validation and any physical external testing required, the panel makes its recommendation to the VLS Board comprising of industry leaders whose membership is distinct from that of the technical panel. The Board considers the panel’s recommendation and makes a final decision. Even at this stage the company, brand and product are still confidential. Once the Board decides on a case the Named Party responsible for the product will be contacted with details of the complaint, any technical evidence for the basis of the decision, and requests that the company sets out its steps for bringing the product into compliance. The company has twenty-eight days to respond. It is likely that VLS will enter into a period of dialogue with the Named Party as it is our intention to encourage greater compliance in the marketplace and not to penalise non-compliance. The steps taken by the Named Party will be reviewed by the Technical Panel and agreed. Only at the end of the process, final and full details of the case published on the VLS website as a matter of public record.

FM: Is membership of VLS open to anyone? AG: Membership is open to any lubricant manufacturer,

marketer, agent, distributor, service provider, commercial or industrial end-user or Industry trade association. We welcome new members to join VLS and be part of our lubricant industry initiative to bring transparency to the lubricant market place and protect and educate the end user. Details of all current members are published on our website so you can check to see if the oils currently being used on your fleet are produced or distributed by a registered member. Members are also proud to display their membership logo on their websites and in their marketing communications.

AG: When VLS receives a case the product details are

anonymised and sent to an independent Technical Panel for review. The panel is composed of technical experts from across the industry who review the specification of a product against relevant industry and Original Equipment Manufacturer (OEM) standards. They review a technical specification and the performance characteristics of the lubricant, assessing the

To find out more about VLS please visit their website: or call 01442 875922

UTILITYFleet Magazine 39


Isuzu’s magnificent seven take centre stage in the Trad Midlands Scaffolding Contractor fleet W

HEN a subsidiary of the Altrad Group, Trad Midlands Scaffolding Contractor (formerly MTD Midlands) was looking to replace seven incumbent vehicles within their fleet, the Oldbury based company decided to switch to Isuzu for the first time for this fleet replacement programme. Seven new Isuzu URBAN 7.5 tonne N75.150 rigids, fitted with aluminium drop side bodies, have now gone into service with Trad Midlands, as part of an 18 strong fleet supplying, erecting and dismantling scaffolding nationwide. Explaining the decision to switch to the Isuzu marque, Paul Rothero, transport manager at Trad Midlands said: “After researching the current marketplace for 7.5 tonne vehicles, we felt that the Isuzu would be ideal to meet our operational requirements. We worked very closely with the local Isuzu truck dealership, Aquila Truck Centres, to identify a high spec quality

vehicle that will provide us with maximum payload as well as FORS accreditation.” “In addition, much of our work involves social housing where the street locations are incredibly tight. The Isuzu is easy to manoeuvre around this type of urban environment, plus the triple seated Isuzu cab Is big enough to accommodate our three-man operation,” added Paul. The Isuzu Forward 7.5tonne chassis has been specified with a high spec aluminium drop side body with side guards, nearside lights, 4-way CCTV camera system, reversing sirens, pedestrian notification, and handrails around the complete body as well as an aluminium step up at the rear. All the new Isuzu vehicles went on the road last month. Trad Midlands anticipates that these new Isuzus will have a five-year working life.

NISSAN WORLD PREMIERE OF NEW LONGER RANGE E-NV200 VAN NISSAN, the world’s leading electric vehicle manufacturer has today announced its new longer range, zeroemissions van that goes further than ever on a single charge. The new 40kWh battery for the 100% electric e-NV200 offers a 60% extended range of up to 280km (174miles) NEDC. And, with no increase in size of the battery itself, customers will face no compromise in either load space or payload. Crucially, it can help make 100% electric last miles delivery achievable for businesses and professional drivers

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everywhere, with customers now able to drive more than 100 km (62 miles) further on a single charge. The new longer range e-NV200 was unveiled in October at Nissan Futures 3.0 in Oslo, Norway – Europe’s Green Capital for 2019. As well as helping business customers enhance their green credentials, the van represents a key pillar in Nissan’s wider commitment to cutting the level of CO2 emissions in city centres caused by professional drivers making deliveries and/or collections. Gareth Dunsmore, Electric Vehicle

Director, Nissan Europe, said: “With its longer range and excellent cargo capacity, the new e-NV200 is the perfect last mile delivery solution for urban deliveries and collections. Given the huge impact that business deliveries/collections and professional drivers have on air quality and traffic congestion, especially in city centres, helping cut the level of CO2 emissions they create is a vital part of creating a more sustainable future.” The new e-NV200 equipped with upgraded 40kWh battery will be available to order before the end of 2017.


Volkswagen Crafter appeal widens with addition of new models



ENAULT UK has announced pricing and specification for the New Renault Kangoo Van Z.E. 33 that has increased its range to 170 miles (NEDC) on a single charge. Available in four variants, the New Kangoo Van Z.E. 33 is on sale now and will arrive in UK showrooms from November 2017. With a 170 mile (NEDC) range, New Kangoo Van Z.E. 33 offers the best range of any pure electric van. In real-world driving, Renault estimates the Kangoo fitted with the new Z.E. 33 battery has a realworld range of up to 124 miles. The Z.E. 33 battery replaces the previous battery which offered a range of 106 miles (NEDC). The new battery boasts 33kWh of useful energy, equivalent to almost double the storage capacity of its previous battery. The New Kangoo Van Z.E. 33 remains available to purchase with a monthly battery lease agreement or outright with no battery lease agreement. The New Kangoo Van Z.E. 33’s increased range is mainly thanks to a new higher density 33kWh battery, offering a battery that is the same dimensions as the previous version, ensuring little impact on payload whilst greatly improving range. Battery performance has been optimised not by adding extra modules but instead by improving the chemistry of the battery cells themselves in order to increase energy density. This major improvement was achieved without sacrificing reliability, safety or payload. Kangoo Van Z.E. 33 also benefits from a new, more efficient motor based on the version that powers ZOE Z.E.40, featuring an optimised electronic battery

management system. The R60 motor delivers 44kW (60hp) and is manufactured at Renault’s Cléon plant in Normandy, France – the Groupe Renault’s flagship facility for the production of high addedvalue engines, motors and transmissions. The vehicle also receives an upgraded charger that reduces charging times and is twice as powerful as its previous one. The single phase 7kW AC charger can take the new 33kWh battery to a full charge in just six hours, with the ability to ‘top-up’ the vehicle by up to 21 miles in just one hour. This compares to eight hours for less range with the previous version. New for the Kangoo range, New Kangoo Van Z.E. 33 is available with optional permanent ECO mode. ECO mode is already available as a driver operated selection, increasing range up to 10% by modifying the throttle response and applying ECO engine maps whilst allowing drivers to access rapid acceleration when required. The mode can now be permanently activated to ensure drivers are always achieving the optimum range. In a first for an electric LCV, New Kangoo Van Z.E. 33 is available with an optional heat pump, incorporated into the air conditioning – improving range during cold temperatures.

THE appeal of Volkswagen Commercial Vehicles’ all-new multi-award-winning Crafter has widened today, with a raft of new model derivatives now available to order in Van Centres across the UK. Panel vans with 4MOTION allwheel drive, rear-wheel drive and an eight-speed automatic gearbox are now available, along with open body models in single and double cab variants. At its launch at the Commercial Vehicle Show in April, front-wheel drive versions with gross vehicle weights up to 3.5 tonne were available with three engines and a manual gearbox. The expansion of the range sees available gross vehicle weights now up to 5.0 tonnes. The addition of open body models to the range opens the door to conversions via Volkswagen Commercial Vehicles’ Recognised Converter scheme, meaning customers in the market for a Luton, dropside, tipper or other more unusual adaptation have the perfect base vehicle. Further derivatives will continue to join the line-up in 2018, including a 122 PS engine which will join the current 102, 140 and 177 PS powertrain options. The all-new Crafter, which is built at an all-new factory in Wrzesnia, Poland, and designed from the bottom up to meet the needs of van operators, now offers maximum flexibility as well as a comprehensive suite of innovative technologies. As on all Volkswagen vans, the Crafter comes as standard with autonomous emergency braking and automatic post-collision braking systems – a first in the van sector. Cross wind assist (for closed bodies) and a driver alert system are also standard.

UTILITYFleet Magazine 41




ITH a cold weather warning sweeping the nation, now is the right time for drivers to pay particular attention to tyre safety for the coming wintry months, says TyreSafe. That’s especially relevant to fleets and those who drive significant distances as the weather increasingly turns to the classic British experience of ‘all four seasons in a day’. That makes winter tyres an option for many but all road users should at least ensure tyres are in good condition and ready to face all possible road conditions. As the UK’s average mean temperature is below 7°C throughout the winter months, winter tyres become the optimal choice for motorists. Even at low temperatures, they stay supple and provide the best levels of grip unlike summer tyres which harden in these conditions. Winter tyres also have an increased number of ‘sipes’ or grooves in the tread allowing more contact with the road in icy or wet conditions. All-season tyres are an increasingly popular option as they provide better

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performance than summer tyres in winter and are designed to be driven all yearround. However, they do not offer the optimal performance of summer tyres in warm weather or winter tyres in the cold. When deciding whether winter or all-season tyres are their best option for the months ahead, TyreSafe is recommending fleets and owners consider their own driving requirements and, most importantly, ensure they and their tyres are prepared for winter driving. The daily walk around check should include checking the tyres are in good condition and free of visible signs of damage, they are inflated to the pressures recommended by the vehicle manufacturer and they have good tread depth above the 1.6mm legal minimum limit. Tread depth is especially important when driving in the wet as it clears water from between the tyre and the road, keeping grip levels at an optimum. However, drivers should also be prepared for unexpected tyre-related incidents, especially with high winds scattering debris on the roads and

increasing the risk of punctures. While only 8% of new cars are sold with a spare tyre as standard, many owners are not aware their vehicle doesn’t have one. This is in part due to the number of run-flat and ‘space saver’ tyres being fitted, allowing the car to be driven to the nearest tyre retailer for inspection. Emergency puncture repair kits may also be found in the boot of many cars. TyreSafe recommends all drivers familiarise themselves with what their car is equipped with in case they suffer a puncture. Stuart Jackson, chairman, TyreSafe, said: “The weather across Britain varies substantially, not just between regions but even by the hour. We’re now facing our first proper cold snap and being prepared is the universal advice for all drivers. In some instances that will mean winter tyres, in others all-season are an option but even those using summer tyres will enhance their safety by checking they’re roadworthy and knowing how to deal with a puncture if it does happen.” For more information visit


Increased speed limits announced by Highways England for motorway roadworks HIGHWAYS England has announced increased speed limits for motorway roadworks in order to increase traffic separation and driver comfort. Limits in some sections will be raised to 60mph from next year after the head of Highways England admitted that the network was reaching a tipping point with the number of works taking place. 16 road building schemes including upgrades to the M25 have been delayed in order to avoid overcapacity, with 30 large scale and 150 smaller projects already in process. Research using heart rate monitors found that car drivers were less stressed with the speed limit set to 60mph as it allowed them to safely overtake HGVs limited to 56mph and reduced the amount of time spent looking at the speedometer. The increased limit will improve traffic flow and reduce congestion, a benefit for car users and commercial vehicles alike. Highways England undertook two trials this year using section of the M5 and M3 motorways where roadworks were in place. Volunteers were fitted with heart rate monitors, dash cams and GPS trackers to monitor their responses to an increase in speed limit from the normal 50mph. In the 60mph trial 60 per cent of people were found to have a reduced average heart rate compared to 56 per cent for the 55mph trial. The conclusion drawn from the experiment was that car drivers were more comfortable as they had more room to accelerate past HGVs limited to 56mph. Simon Williams, of the RAC, said: “This is good news for motorists as it should help to improve the flow of traffic, which often builds up well ahead of motorway roadworks . . . Increasing the speed limit to 60mph where appropriate also enables motorists who feel threatened by the close proximity of HGVs in roadworks to free themselves.”

Shell adds rapid chargers to London forecourts SHELL is increasing the availability of recharging points for electric van users with the introduction of rapid charge points at selected petrol stations in London. Under the banner of ‘Shell Recharge’, three forecourts at the Holloway, Wyteleafe and Derby points already have the points installed with a further seven to be opened before the end of the year, including sites in Surrey, Kent, Hertfordshire and Reading. The locations have been chosen specifically to serve main driving routes and maximise reach to EV drivers, while Shell has collaborated with Transport for London with the programme as a move towards the London Mayor’s target of a zero-emission capital by 2050. Shirley Rodrigues, the Deputy Mayor of Environment and Energy commented: “It is great news that Shell is introducing electric vehicle charging services on its forecourts as thousands more Londoners switch to zero emission cars. It’s vital to have charging points for electric vehicles in service stations, car parks and on our streets. As the Mayor moves towards making London’s transport system zeroemission by 2050, TfL are working with boroughs to increase charging infrastructure across our city. The expansion we require will continue to demand strong collaboration with industry, private landowners and greater investment from government.”

FTA PROVIDES CLEAR VISION ON LONDON SAFETY PROPOSALS WITH safety of paramount importance to all of the capital’s road users, transport managers from businesses of all sizes will have the chance to understand the very latest information on the Mayor of London’s safety proposals for HGVs – the Direct Vision Standard (DVS) – at a conference to be held in London on 22 November. The Freight Transport Association’s Transport Manager conference, sponsored by Iveco, at the Kia Oval in SE1 will provide delegates with the latest information on the DVS and how best to plan for its introduction. The DVS will be introduced for all HGV operators across the capital from 2020 using a “star rating” from 0-5 to rate HGVs based on the level of vision from the cab. Under the latest proposals announced by Transport for London (TfL) on 22 September, technological solutions such as in-cab cameras and sensors around vehicles could be recognised as part of a ‘safe system’ for those that do not meet the 1-star rating that will be mandated from 2020 – an approach that FTA has campaigned for. Natalie Chapman, FTA’s Head of Policy for London, who will be leading the city centre truck restrictions session at the Transport Manager conference said: “Lack of clarity over which vehicles will be permitted to operate under the DVS is creating huge uncertainty for businesses, who need to know which vehicles will be eligible to work in the capital and what equipment will be required in less than three years’ time. Whether you operate a single vehicle, or a fleet of trucks, the Transport Manager conference will give you the most up-to-date information about the scheme to help you start planning for the 2020 start date.” The Transport Manager conference will also give delegates the chance to hear direct from the Traffic Commissioner for London and the South East, Sarah Bell, and ask her about her priorities for the region’s road users. Other sessions during the event will cover a broad range of subjects, including enforcement priorities and roadside stops, apprenticeships and skills, employment law, preventing vehicle use in terrorism activity and vehicle technology and in-cab cameras. The conference is part of FTA’s Transport Manager series, which is also supported by Brigade Electronics, Goodyear Tyres and Microlise. The 2017 conference series has broken all previous records for the number of attendees, with over 1,200 delegates already taking the opportunity to keep up-to-date with the very latest operating requirements for their businesses, and five events in the series still to go. For further information on FTA Transport Manager and a full list of dates and venues, or to book a place, visit or call 03717 11 22 22.

UTILITYFleet Magazine 43


Fleet Events and Conferences in 2017/18r FTA TRANSPORT MANAGER CONFERENCES VARIOUS DATES & VENUES UNTIL THE END OF 2017 1 Nov 8 Nov 14 Nov 22 Nov 29 Nov

Doncaster, Doncaster Racecourse Dunblane, Doubletree by Hilton Dunblane Hydro Southampton, Hilton at the Ageas Bowl London, The Kia Oval Coventry, The Ricoh Arena

There a still a number of dates available for FTA’s popular Transport Manager Conferences, sponsored by Iveco. For over 16 years these conferences have been providing transport managers across the industry with the very latest information, guidance and best practice advice surrounding legislation and enforcement changes. FTA addresses the real issues transport managers will be faced with so they can ensure they have the necessary plans in place to mitigate their impact. Over 1200 delegates attended the organisation’s 10 nationwide venues last year, hearing from key industry speakers and experts, such as their local Traffic Commissioner and the Driver and Vehicle Standards Agency (DVSA), understanding the latest and future issues affecting their operation. Indeed, FTA has been supporting the interests of the transport industry since 1889. FTA specialises in delivering safe, sustainable and efficient logistics. We do this in the following ways: • Representation - we represent the needs of the logistics industry at local, national and European level. • Campaigning - FTA’s campaigns raise awareness of the logistics industry. • Compliance - FTA informs and prepares its members about the latest compliance requirements. • Training - FTA’s training schemes improve the skills and knowledge of drivers and managers in the industry.


FREIGHT IN THE CITY EXPO 7th NOVEMBER 2017 ALEXANDRA PALACE, LONDON The third annual Freight in the City Expo will move into the Great Hall as more vehicles, equipment and technology emerge onto the market to make urban deliveries cleaner, safer and quieter. A packed seminar programme will bring you top industry speakers focused on exploring practical examples of sustainable city logistics operations from around the world. Transport for London’s LoCITY progress event will be hosted too.






The Skills Show is the nation’s largest skills and careers event helping to shape the future of a new generation, by helping young people to go further, faster in their careers. Over 200 national and local employers and training organisations will be on on-hand to engage with young people, their parents and educators. There are hundreds of great career ideas to explore, including jobs of the future. The centrepiece of the show is the WorldSkills UK Competitions finals where almost 600 trainees and apprentices compete in public to win a coveted place representing the UK on the international stage.

The Annual GreenFleet Awards will once again present 20 Awards across a variety of categories, recognising the very best in low-emission motoring and fleet management. The 2017 GreenFleet Awards are now open for entry to fleets of all sizes, in both the public and private sector and the winners will be announced at a glittering black tie ceremony. It takes place at the Ricoh Area, a new venue for this year.


Visit: the-skills-show 44 UTILITYFleet Magazine



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UTILITYFleet Magazine 45


Chevin unveils first phase of brand-new user interface experience CHEVIN Fleet Solutions, a leading global provider of fleet management software, has launched the first phase of its brandnew user interface development, for its flagship FleetWave product. FleetWave is used across the globe to simplify every part of fleet, driver and maintenance management – from the financial overview of vehicles and equipment, to policy and supervision of drivers, technicians and shops. The new interface includes a completely redeveloped login system, as well as aesthetic improvements to the core stylesheet that is used throughout the whole fleet system. The new experience retains all of FleetWave’s existing functionality, but extends the user experience through a number of technological enhancements, including: • A responsive log-in system that is fully compatible with any desktop, laptop, tablet or smartphone • The ability to white label screens with logos and background images for custom branding • An improved and more logical content layout, making tools more coherent and easier to navigate • Updates for consistent crossbrowser functionality Many software providers still rollout clunky interfaces running outdated technologies, but FleetWave’s utilisation of the latest internet technologies, with brand-new user experiences, sets it apart. FleetWave is designed to deal with modern-day fleet challenges – such as connected cars – but still also reaps the benefits of legacy of tools and functions that providers new to the space do not offer, making it a true next-generation fleet management system. Chevin’s new user interface experience will be deployed in stages over the coming months – to ensure a smooth transition – and will feature upgrades across numerous software areas, including the menu navigation system; dashboard; and KPI wizard.

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S London launches its T-Charge Clean Air Zone for cars and commercial vehicles, the British Vehicle Rental and Leasing Association (BVRLA) has today published a blueprint for delivering a costeffective transition away from diesel vehicles in urban areas. BVRLA members provide car sharing and vehicle rental and leasing to businesses and consumers across the UK, operating a fleet of more than 4.7 million vehicles, representing 1-in-8 cars, 1-in-5 vans and 1-in-5 trucks licensed to operate on UK roads. Switching from vehicle ownership to vehicle usership can provide drivers of older vehicles with a cost-effective transport solution as members’ fleets are already compliant1 with the T-Charge emissions standards and will enable drivers to avoid the £10 daily charge placed on pre-Euro 4/IV diesel and petrol vehicles travelling in the zone. Diesel vehicles are responsible for most of the roadside air quality issues faced by UK towns and cities, and their use in these areas needs to be phased out in a way that can improve public health while minimising the impact on local businesses and the wider economy. The BVRLA welcome the fact that the T-Charge does not penalise drivers of newer cleaner diesel vehicles and instead focusses on older, higher polluting vehicles. Using the same methodology used by government policymakers to assess their national air quality plan, the BVRLA has produced a high-level blueprint for a managed transition that reduces diesel market-share in the most environmentally and economically effective way. Produced by Ecuity Consulting, the report2 Diesel vehicle market-share reduction analysis has four main conclusions. The government should focus its efforts on reducing diesel car use in urban areas. Around one-third of car use is on urban roads and electric and hybrid cars represent an increasingly

affordable alternative. A steady transition away from using diesel vehicles will enable the supply chain and consumers to move to alternative technologies without incurring too many costs. Government policy should focus on trying to reduce car ownership instead of just choosing alternative vehicles. A scrappage scheme that provides mobility credits for public transport, car club and car rental journeys could stimulate this behaviour change. The government needs to provide a consistent clean air zone policy framework across the UK to avoid placing extra burdens or costs on people and businesses driving between urban areas. “Diesel vehicles play an essential role in transporting goods and people around the country, but the emissions they produce on low-speed urban roads means they have no long-term future in our cities,” said BVRLA Chief Executive, Gerry Keaney. “We need a carefully blended set of incentives and restrictions that removes the oldest, most polluting diesel vehicles without crippling our economy or punishing people for decisions they have already made. “The vehicle rental and leasing industry has a huge stake in this transition and we look forward to working with local and national government to deliver a workable solution.”







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