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Essential advice for Public Sector & Housing fleets

FM17 FLEET SURVEY RESULTS See page 16 INDUSTRY NEWS Fleet updates from across the sector

LEGAL UPDATE The industry must not be complacent

OPERATIONAL ADVICE Tips on vehicle security, risk and vehicle down time

EVENT NEWS CV Show review and upcoming events


THE BMW PLUG-IN HYBRID RANGE. Using a combination of petrol and electric power, our iPerformance range delivers all the styling and performance you’d expect from a BMW, with the fuel efficiency of a plug-in hybrid. Available across the 2, 3, 5, 7 and X5 models, the range includes intelligent adaptations such as Predictive Energy Management and optional eDrive mode. And as the largest selection of plug-in hybrids on the market, iPerformance means you can benefit from BIK rates as low as 9%, without compromising on model. Visit

Official fuel economy figures for the BMW iPerformance range: Combined 83.1-148.7mpg (3.4-1.9l/100km). CO2 emissions 78-44g/km.

BMW Fleet & Business Sales

The Ultimate Driving Machine

Figures are obtained in a standardised test cycle using a combination of battery power and petrol fuel after the battery has been fully charged. They are intended for comparisons between vehicles and may not be representative of what a user achieves under usual driving conditions. The BMW iPerformance range is a selection of plug-in hybrid electric vehicles that require mains electricity for charging.

Life is in the details THE NEW V40 D2 R-DESIGN With its distinctive 17" diamond cut alloys, Adaptive Digital Display, Thor’s Hammer headlights and more, the new Volvo V40 D2 R-Design is crafted down to the last detail. And when you experience all these details working in harmony, the car truly comes to life. CONTACT THE VOLVO CAR BUSINESS CENTRE ON 0345 600 4027 OR VISIT VOLVOCARS.CO.UK / V40BUSINE SS TO BOOK YOUR TEST DRIVE

94g/km CO2

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Official fuel consumption for the Volvo V40 D2 R-Design manual in MPG (l/100km): Urban 74.3 (3.8), Extra Urban 88.3 (3.2), Combined 84.1 (3.4). CO2 emissions 94g/km. MPG figures are obtained from laboratory testing intended for comparisons between vehicles and may not reflect real driving results.

WELCOME Fleet Manager Magazine Issue: June/July 2017

Editor’s note

Available FREE to all fleet and transport professionals working within the Public Sector and Housing Associations and members of The ESFO Group.


elcome to the latest issue of Fleet Manager magazine. As we are heading towards a General Election an uncertain future lies ahead when it comes to policy. However, it is essential that the next Government, regardless of who comes into power, understands the needs of our industry. We will, of course, keep you informed of any news that affects fleet managers and the transport industry as a whole in the pages of Fleet Manager magazine and via our website

This magazine is published bi-monthly by: JDM Web Publishing Ltd VAT Reg: 131 648 426 Company Reg: 07514160

We have now held our second FM17 Conference of the year, which took place at Whittlebury Hall near Towcester. The event was a great success and we welcomed lots of fleet professionals from across the public sector and housing associations. Delegates were kind enough to undertake a fleet survey during the conference. The purpose behind this was for our editorial team to gain a better insight and awareness into the issues currently relevant to both sectors and we've highlighted the responses given on pages 16 & 17.

COVER STORY: FM17 Fleet Management Conference success and survey results – Pages 15, 16 & 17


In our legal update, Tim Ridyard from Ashtons Legal covers one of the topics discussed at the recent FM17 fleet management conferences by addressing issues surrounding Operator Licensing. He also provides an update on the higher speeding fines that have now come into force.

Editor: Sue Hurst Mobile: 07789 113767 or Copy/features: Debbie Cheadle

As well as our usual round-up of news we have an issue packed full of fleet management advice including information on operational road risk, safety and security issues and grey fleet management. A handy 'walk around check' guide and advice on minimising vehicle downtime completes the picture. There’s also a review of the recent Commercial Vehicle Show and a great feature on Vauxhall Conversions.

ADVERTISING Sales Director: Mark Cheadle Tel: 0161 792 3223 or Mobile: 07703 772989

In our last issue we announced the launch of the new Essential Service Fleet Operators (ESFO) Group that is open to all fleet professionals working within the Essential Services sector. I urge all our readers to join the group – membership is free* and will ensure that the vital industry-relevant information we share in print, online and at our conferences is made available to those who wish to engage with us. It’s our way of bringing together the sectors we publish for and to form a more cohesive way of sharing best practice.

MAILING LIST & CIRCULATION If you would like to receive a copy of the magazine please join the ESFO group. Visit for more details.

*T&Cs apply

Sue Hurst, Editor

The views expressed by contributors are not necessarily those of JDM Web Publishing Ltd. Every effort is made to ensure the content of Fleet Manager is accurate. Information is published in good faith, but no responsibility can be accepted for loss or inconvenience arising from error or omission. Contributors must ensure that all material submitted is not in breach of copyright. While every care is taken with submitted material, no responsibility can be accepted for loss or damage.

WOULD YOU LIKE TO BE FEATURED? DO YOU have some interesting news or innovative developments to share with other like-minded professionals? Would you like to raise the profile of your fleet department and organisation through sharing best practice? Then why not take part in one of our Fleet Interviews? We would love to hear from you. Lots of fleet managers from a wide variety of Public Sector organisations including Local Councils, NHS Trusts, Universities and Housing Associations have already taken part and provided readers with an interesting insight into how their own fleet operation runs. All it takes is an hour of your time to respond to a series of questions either by email or over the phone. The interview is then proofed and nothing is printed until approval is gained...simple! majority of vehicles across NHSS. A key function of the department is the assessment of Road Risk and the formation of long-term strategies and plans to reduce it as effectively as possible. The unit will develop with the Boards all fleet strategies and supporting policies for NHSS, and will implement and manage the national fleet management and telematics systems that will be used to provide management information to the Regions/Boards.

What is your role within the NFSU and how big is your team? In April 2016, I took on the role of General Manager and was asked to establish and lead the new National Fleet Support Unit (NFSU) and provide strategic leadership and professional technical / managerial advice on fleet management services across

PROFILE Name: Michael Jackson Job Title: General Manager Organisation: National Fleet Support Unit, NHS National Services Scotland Time at organisation: 15 years in NHSS FLEET NUMBERS Cars: Circa 7k LCVs: Circa 3k HGVs: Circa 100 Other: Circa 400

Working together achieves ‘best value’ for NHS Scotland set up in Scotland to A new National Fleet Support Unit (NFSU) has been efficiency across the NHS. maximise fleet acquisition, utilisation and operating all to Fleet Manager... Michael Jackson, its new General Manager, explains

When and why was the National Fleet Support Unit set up? The NHS Scotland (NHSS) Facilities Shared Services Programme Board was established to explore opportunities for NHS Boards to utilise resources in more effective and innovative ways. A National Fleet Management review was one of the Board’s early work streams. The aim of the review was to investigate and identify the potential synergies to be gained from greater collaboration of fleet management between the 22 NHSS Health Boards, in order to maximise efficiency without compromising operational effectiveness, and ultimately achieve Best Value. The National Fleet Support Unit (NFSU) was created in April 2016 as a result of the national review, which recommended that NHS Boards form Regional Fleet Management Operations supported by a national support function.

26 FLEET Manager

How have you, personally, been involved in the National review? In 2011 I was asked to write a report for the Scottish Government Health Department on Vehicle & Equipment Funding and Fleet Management within NHSScotland. The high level paper advised on the options that were available for funding the replacement of vehicles within the NHSS fleets. Due to the pressures that currently exist with regard to revenue budgets, the paper also advised on ways in which the NHSS fleets could collaborate more effectively in order to improve the delivery of services and reduce revenue expenditure. Following on from this report, I was asked to carry out the National Fleet Management review. How are NHS fleets in Scotland supported by the unit? Collectively, NHSS has a huge fleet of vehicles – circa 10.5k, which are currently

managed by in excess of 30 different Fleet/ Transport operations, with a total net revenue expenditure of circa £62.5m/annum and a capital replacement value of circa £226m. The National Fleet Support Unit (NFSU) will be undertaking key fleet management and engineering duties on a national basis for NHSS and will support the development of a regional fleet management structure. This will help to ensure that the NHSS Fleet/Transport structure and operation is flexible, resilient and has an appropriate skill mix, in order to maximise service improvement, efficiencies and opportunities and ensure that the operation is responsive to the future needs of NHSScotland. The NFSU will provide support to NHS Boards through the planned Regional Fleet Management Operations, provide administrative support, develop national technical specifications for vehicles with the various Boards’ representatives and develop contracts with our National Procurement colleagues that will be used to procure the

NHSScotland. We will initially have a team of six people and we have recently recruited Shelley MacKay who has taken on the National Fleet Manager role and Trevor Perry who has taken on the role of National Fleet Engineer. Shelley’s previous position was a joint role where she managed both the Local Authority and NHS fleets within Dumfries and Galloway, and Trevor’s previous role was Regional Fleet Manager for The Scottish Ambulance Service. What are the key benefits expected from the creation of the NFSU? The main benefits that will be realised by the creation of the NFSU include: • Reduction in risk - through the introduction



The aim of the review was to investigate and identify the potential synergies to be gained from greater collaboration of fleet management between the 22 NHSS Health Boards

of systematic analysis of national systems and the pro-active reporting, it is hoped that there will be a significant reduction in the levels of risk for NHS Board in relation to their fleets.

structures and ensure that transport governance standards are achieved.

• National visibility and robust management information; will provide a wealth of information including how well vehicles are driven, utilisation, fuel consumption, vehicle location, etc. allowing for proactive decisions to be made based on real-time management information allowing NHS Boards to manage local fleets more effectively.

What type of vehicles do you run on the fleet and why? Across NHSS, we operate a very wide range of vehicles. These range from 38 tonne artics down to small car-derived vans. Our specialist vehicles include a fleet of Breast Screening trailers, the Blood Transfusion fleet, a wide range of estates and grounds maintenance vehicles and items of plant and of course there is the Scottish Ambulance fleet.

YAS looks to new technology when it comes to carbon reduction

• Reduce variation; a common national approach to fleet management through adoption of consistent practices and procedures across NHSScotland. We are introducing common fleet management and telematics system across NHSScotland, which will provide the ability to analyse data consistently across all 22 NHS Boards.

Do Electric Vehicles have a presence on any fleets?

You have introduced solar-power to some of the front line emergency A&E vehicles, what are the benefits?

Standardisation of vehicle specifications for NHS Scotland will result

in greater buying power

use? The solar panel trickle charges the manage batteriesfuel with natural How do you have approximately 150k employees; one daylight and artificial light. These solar panels mean that the of the options is for our FMS to have a fuel is purchased via of vehicle majority Across NHSS, there are currently around 60 Licence batteries can always beThe fully charged and there is no need for to Driver direct link to DVLA, similar fuel card contract. Once the new FLEET PROFILE a national low carbon vehicles, 51 of which are electric engines to be run to keep the batteries charged to support all checking agencies. • National Joint Fleet Procurement; FMS is operational, we plan to download and nine are hybrid. These are mostly cars the life-saving devices required in the vehicles. This also means Names: and small Alexis Environmental is one Patientand Co-ordination and standardisation of vehicle and there all fuel data from the Card provider into the vans Keech, Is fleet maintenance and various thatservicing there are no tailpipe emissions so no diesel fumes, or to theNOx be allocated Sustainability Manager are currently where it will specifications for NHSScotland will result in FMS ambulance. There Transport you outsource? operated in-house or do order, which carbon emissions. on Manager greater buying power, better utilisation of vehicles within the fleet. This will allow us Jeff vehicles Gott, Fleet carbon nine lowand vehicle assets, reduced operating costs etc. to profile and benchmark fuel usage across a further three electric vehicles and includesYorkshire Organisation: Ambulance Service NHS Trust This is very mixed across the Country. The management produce and vehicles. fleets cell NHSS fuel all six hydrogen Scottish Ambulance Service have a network • Operational resilience and control; the Fleet size: 1,350 vehicles reports for local review. of 16 workshops and they carry out the introduction of national systems and for the NHS in issue Is Grey Fleet Breakdown: • 303an A&E Double Crewed Ambulances (DCAs) majority of their work in their in-house a central support unit will give NHSS and (if so) how do you Scotland What key issues will affect the • 144 Rapid Response Vehicles (RRVs) workshops. the ability to consistently manage fleet manage this? of your fleet over the next road risk is an integral part of of the vehicles within management Reducing proportion regional large A local, a at operations • 416 Patient Transport Service (PTS) vehicles management five years? the plan, why? the NHSS fleets are leased with maintenance, is and training and national level. Local resilience will be PLUS Support estates Fleet, which Grey services, a huge NHSS has where the leasing companies are responsible improved through a larger joint operation, just cars We havelease level.officers’ school vehicles, at a local managed As with all fleets, acquisition and operating Business mileage across NHSS is around for the vehicle maintenance and this is working closely with a national support finished a tendering exercise for the provision carried out at locally agreed garages/ costs – Fuel, Maintenance and Leasing 120 million miles/annum and we therefore Fleet mileage function that can draw on a wider range of a National Fleet Management system and – continue to rise, which is creating cost recognise that driving is an essential part of workshops. There are a number of Territorial per annum: plan51 million kilometres of shared expertise. Recognition of gaps to utilise this to help local Boards we pressures on budgets. There are a number CONTINUED ON PAGE 28 >>> Health Boards who own their fleets and the and weaknesses within current operating manage their Grey fleet. The system will of reviews planned within NHSS, which will maintenance is sub contracted out as is the allow for all drivers to be detailed, record and have a direct impact on the operational maintenance of our other specialised owned and Driver’s What steps have Yorkshire Ambulance Service been of ambulance design toMOTs, reduce the impact of our vehicles Insurance when advise requirements of the NHSS fleet and it fleets that are operated by the Scottish checking. requireand taking to reduce vehicle emissions? in relation toLicences air pollution carbon emissions. is, therefore, imperative that the Fleet/ Blood Transfusion Service and the Breast options considering are currently We working We have been hard to cut fuelthe use to achieve Screening Service. Transport structure is flexible and resilient and as NHSS licence driver Yorkshire Ambulance Service NHS Trust (YAS) embarked cost savingsfor and reduce ourchecking carbon footprint. We have and is able to respond positively to any planned changes that are required. on a carbon reduction programme in 2009. In line with assessed and consolidated our fleet to ensure that the The newly formed NFMU will have a big the Climate Change Act, the NHS as a whole has been correct number of vehicles are used for the correct purpose. part to play in helping to achieve this and challenged to reduce its carbon emissions by 10% by 2015 The vehicle type is essential to ensure fuel efficiency.  Our the new structure has been designed to help and 35% by 2020 until an 80% reduction is in place by vehicles are serviced up to six times a year to ensure that maintain our duty of care to staff, patients 2050. As an emergency service, stopping the use of our they are always running to the best of their capability. and the public; introduce governance 109 Double Crewed Ambulances fleet is not an option so alternative solutions have had to be We have increased our bunkered fuel use on our resilience into the operation; ensure andon have had solar panels fitted compliance with legislation; deliver service sourced. Our fleet is in more demand than ever with a 4% ambulance stations, which has reduced the miles travelled their roofs to help keep batteries improvements in areas which are weak; and, increase in emergency calls annually. to local refuelling stations. charged to support life-saving devices better utilisation of the staffing through Over the past few years YAS has been at the cutting edge Our staff assess the inflation of their tyres as part of their resource, implement and realise potential savings and cost avoidance in the various 38 FLEET Manager functional areas. The introduction of national telematics and fleet management systems alongside national driver licence checking and training strategies, will have a big part to play in our Risk Management strategy and will help to realise potential savings from managing the fleet more effectively and efficiently. n Specialist vehicles include a fleet of Breast Screening trailers • National expertise; provide the ability to develop dedicated national expertise to carry out fleet management and fleet engineering duties, currently undertaken multiple times, once nationally and consistently for NHSScotland. The formation of a dedicated professional service specialising in functional areas, such as, telematics analysis and reporting, development of technical specifications, vehicle procurement etc. to meet current and future operational requirements.

Yorkshire Ambulance Service has been taking giant steps when it comes to carbon reduction thanks to new technology. Environmental and sustainability manager Alexis Keech and fleet manager Jeff Gott have helped the organisation embrace innovation which has resulted in ground breaking new vehicle design, utilisation of solar power and hydrogen fuel. Here, they share their approach with Fleet Manager readers...

The NHS Scotland fleet is diverse and has to be ready for anything

the job description for many staff. We have a duty of care to ensure that our staff and the public in general are as safe as possible and reducing road risk within NHS Scotland is therefore an integral part of our plans.

daily vehicle assessment. This ensures the optimum efficiency for the vehicle as underinflated or overinflated tyres can affect fuel efficiency. We have also implemented ‘greener’ tyres across the fleet. We have worked with Leeds University and Manchester University as well as ambulance fitters to design an incorporated aerodynamic light bar, which actually improved the efficiency of vehicles over the standard design by 1mpg. We have run trials with a variety of different electric and hybrid vehicles. We tried a methanol fuel cell to eliminate the issue of idling within the fleet. YAS obtained funding from the Department for Transport for disruptive technology to reduce NOx emissions from our RRVs in 2016. During a normal shift, the vehicles could be stationary for 65% of the time with their engines idling to keep essential equipment functioning. It was also decided that it would be appropriate for the new fleet of DCAs to be fitted with solar panels and lithium ion batteries. Through a redesign and lightweighting project these vehicles are now some of the most efficient diesel ambulances in the country. YAS will have electric hydrogen vans in the fleet from June 2017. These have been financed by the Office of Low Emission Vehicles (OLEV) through its hydrogen Fuel Cell Electric Vehicle (FEV) Fleet Support Scheme. YAS will be using the ITM Power hydrogen refuelling station located in Sheffield, one of the most northerly English hydrogen stations at present.

FLEET Manager 27

What made you apply for grant funding for Hydrogen vehicles? The World Health Organisation classified diesel fuel as carcinogenic in 2012. The vast majority of ambulance service vehicles in the UK are run on diesel. YAS wants to be at the cutting edge of new fuel technology. We have the advantage of a hydrogen refuelling station in Sheffield at the ITM Power site which is solely wind powered, ensuring that the hydrogen generated is entirely green fuel. Our PTS vehicles travel between 150 and 200 miles a day. Our A&E vehicles travel between 400 and 800 miles a shift. At present the EV battery technology is not advanced enough for our daily mileage needs. Also the recharging downtime is limiting for an active service. Hydrogen has the capability of filling this gap with a refuelling time of around three minutes for 2-3kg of hydrogen. What will the vehicles be used for when they arrive in June this year? Our hydrogen vehicles will be used as ambulance fleet manoeuvre support vehicles to test the boundaries of the technology. As there is at present only one hydrogen refuelling station in the region; the electric capacity of the Kangoo vehicles will provide a fail safe back-up for the vehicles if the hydrogen runs out. The support vehicles travel a maximum distance of up to 250 miles a day which is the capacity of the Kangoo hydrogen electric conversion (100 miles on electric and 150 miles on hydrogen). As more hydrogen refuelling stations are installed CONTINUED ON PAGE 40 >>

Fleet Manager magazine is a JDM Web Publishing Ltd and ESFO Group Publication. How have you been working with other public sector organisations to establish a refuelling infrastructure?

We have 109 DCAs in the YAS fleet which have had solar panels fitted on their roofs in the factory. These will then feed into new lightweight lithium batteries that we have fitted.

across the region we will move the vehicles around to so more staff can use them. As Leeds is set to have a clean air zone implemented in 2017, we will be looking to locate this vehicle and similar vehicles in the city centre.

We have been working with Leeds City Council, York City Council, Bradford City Council, East Riding of Yorkshire Council and the local enterprise partnerships (LEPs) to ensure that a sustainable low to zero emission refuelling infrastructure is in place for the future. We are also working with a variety of organisations including Zero Carbon Yorkshire to look at the infrastructure across the region and see where there is the need to implement and install alternative refuelling technologies. Yorkshire missed out on the electric vehicle infrastructure funding through the Plugged in Places grants a few years ago so there is very little publicly-accessible electric vehicle infrastructure across the region. It is essential that local councils engage with the fleet users, like ourselves, who do not return to base regularly and will rely on recharging and refuelling infrastructure to ensure that we can continue to drive our vehicles throughout the day.

When the Hydrogen vehicles arrive do the drivers need any special training?

Why is it important for public sector organisations, in particular, to lead the green revolution?

The YAS driver trainer will have vehicle specific familiarisation training carried out by Arcola Energy prior to the vehicles being delivered, this will then be passed down through the normal training protocols. Training on how to operate the self service refuelling station will be given directly to the drivers by ITM Power, the owners of the refuelling station. Drivers will be trained how to refuel the vehicles at the hydrogen refuelling station as well as the safety aspects associated with the technology. As these vehicles are an electric hybrid, drivers will be trained how to plug in and recharge the battery within the vehicle as well as where to recharge if required. Driving the new generation of vehicles is exactly the same as driving any other vehicle on the road but the refuelling and recharging process is different. Regeneration technology means there is the capacity to recharge the electric batteries whilst driving the vehicles.

It is essential that the public sector leads in the green revolution as we have a responsibility to spend the British public’s money efficiently and we have an obligation to reduce and eliminate the emissions from our vehicles as well as our impact on climate change.

YAS has been working with other public sector organisations to ensure refuelling infrastructure is in place


FLEET Manager 39

What are your plans for the future in terms of increasing the number of ‘green’ vehicles on your fleet?

We are in the process of assessing mileage and travel range and what technology is most applicable to our fleet. We are looking to work with hospitals to implement charging points for EVs. We need to ensure that the public infrastructure is in place before we can commit to new ‘green’ vehicles as our vehicles need access to refuelling across the region. We are part of a successful bid from Innovate UK with ULEMco to implement an innovative hydrogen dual-fuel technology hybrid system to one of our non-emergency Patient Transport Service (PTS) vehicles ( government/news/low-emmission-freight-and-logisticstrial-competition-winners-announced) on our PTS vehicles. Our vehicle will be converted and on the road by summer 2017. This vehicle will have up to an 80% reduction in tailpipe emissions. In the future, we are hoping to build a prototype hydrogen electric ambulance that will have zero emissions. The next generation of electric vehicles with a longer range have the capacity to fit into our fleet cycle. n


How will the Hydrogen vehicles be serviced and maintained?

If you would like more information or to take part, please contact Sue Hurst, Editor via email: or by phone: 07789 113767. 28 FLEET Manager


How are the vehicles adapted to carry this technology?

Yorkshire Ambulance Service


Yorkshire Ambulance Service


© JDM Web Publishing Ltd 2017 All rights reserved. No part of this magazine may be reproduced in any form without prior permission from the copyright owner.

The hydrogen-electric vehicles have two elements regarding service and maintenance, the Renault Kangoo ZE will be serviced through a standard Renault service contract with the local main dealer, any repairs will be carried out by the same dealer under the vehicle’s standard warranty. The fuel cell system will be serviced and maintained by Arcola Energy and the software systems maintained remotely by the Symbio FCell in France via 3G or WiFi. Basic maintenance instruction will be given to the YAS Motor Vehicle Technicians. This will be mainly safety related in order to carry out initial assessment of a defect. At present there are very few specialist mechanics in the UK who maintain and service hydrogen vehicles. We will have an agreement in place with Arcola (hydrogen vehicle converters) and Renault for the maintenance programme. We are looking to get our YAS mechanics trained up to maintain hydrogen vehicles in the longer term.

40 FLEET Manager

USEFUL INFORMATION Yorkshire Ambulance Service NHS Trust – ITM Power – Arcola Symbio – Arcola Symbio vehicle - ULEMco -

FLEET Manager 05


In this issue 08 Industry news TfL drives forward £18 million electric vehicle scheme.

12-13 Legal update Fleets must not be complacent, says Tim Ridyard from Ashtons Legal.

15-17 ESFO Group news

FM17 Towcester event review plus fleet survey results.

18-27 Public Sector news Alphabet delivers new van fleet to HTS for property and environmental services.

26-37 Grey fleet management

How Public Sector organisations can tackle

the issues surrounding grey fleet by providing viable solutions for staff.

39-41 Vehicle downtime

How fleets can minimise vehicle downtime

plus a handy guide to walk around checks.

42-46 Commercial update

News from across the industry plus a

special feature on Vauxhall Conversions.

48-53 Focus on cars BMW’s intelligent 330e provides the best of

both worlds plus Volvo’s superb V40.

54-61 Fleet Events in 2017 06 FLEET Manager

BVRLA sets out its manifesto for the next Government WITH the nation heading to the polls on 8 June, the BVRLA has published its Fleet and Mobility Services Manifesto. The manifesto covers six key areas - emissions, air quality, road safety, Brexit, red tape and connected cars. The BVRLA has called for the new administration to: • Carry out a wholesale review of company car taxation, recognising the benefits of company cars in terms of reduced emissions and revenue to HM Treasury. • Build on the recently published Clean Air Zone Framework for England by providing additional guidance to ensure consistency in terms of standards, enforcement, timescales for introduction and penalties for non-compliance. • Introduce a flexible and targeted diesel scrappage scheme, which provides assistance for companies looking to replace or retrofit older, more polluting commercial vehicles. This scheme should also incentivise private car owners to swap their existing car for a pure electric alternative, or give up their vehicles to use more sustainable modes of transport, such as car rental and car clubs. • Encourage and incentivise the fitment of Autonomous Emergency Braking and other technology proven to have a demonstrable impact on reducing road accidents. • Remove the need for commercial vehicle examiners to be directly employed by the Driver and Vehicle Standards Agency, and provide HGV testing via the same MOT testing model available for private cars and light commercial vehicles. • Set up a Mobility Data Hub to provide a neutral voice advocating and providing guidance to realise the full potential of connected vehicles and their data. This would ensure fleet operators, OEMs and third-party suppliers can share data in an open, secure and fair way. Commenting on the launch of the manifesto, BVRLA Chief Executive Gerry Keaney said: “It is essential that the new government understands the vital role our members’ huge purchasing power can play in delivering safer, sustainable and more cost-efficient road transport. Policymakers face a real challenge, not just in terms of Brexit, but also in how the UK embraces the move towards datadriven mobility services. We believe this manifesto will ensure the big issues for our industry aren’t forgotten about – regardless of the make-up of the government after 8 June.”



For Essential Services Sector Fleet Professionals

About the event Venue: Mythe Barn,Sheepy Magna,Leicestershire CV9 3PF


27 2017

Transforming Transport Services through Integration, Efficiency and Cutting-Edge Tec

When Wakefield Council realised their existing fleet syst of their fleet and transit operations, they recognised an would bring together all vehicle, workshop, plant and dr

The conference is FREE* to attend for all those involved with fleet management and procurement working within the Utilities, Contractors and Essential Services Sector.

“We needed a system that could cover all transport-related matters as Transport Services Manager, “In our case, the end users also consisted Purchasing Organisation and West Yorkshire Police LGVs.”

The OJEU tender process selected AssetWorks as the preferred supplier of this software solution. AssetWorks FleetFocusTM fleet management software solution manages every aspects of fleet vehicles from cradle to grave, and includes comprehensive preventive maintenance (PM) schedules, work requests, work orders, labour tracking and inventory management.

Utility Fleet Forum is the unique event that will provide the very best advice and solutions, tailored specifically for this sector.

“This decision was based upon [AssetWorks] not only offering a leading edge solution, but also understanding the complex challenges faced in the integration of a number of our different systems and databases,” said Tom Shipp, Project Manager.

Places will be limited to 70 and FREE* registration for the event is now open.

“[AssetWorks] had a proven track record within the public sector in fleet solution design to reduce costs, increase productivity and improve the quality of service. The AssetWorks solution provides a fully integrated solution that will meet all our fleet needs.”

Register for your FREE* place at:

*FREE places are subject to approval from the event organiser

Since the Council implemented the AssetWorks FleetFocus solution, it has realised a number of measurable achievements in service, staff and compliance, including: • Vehicle turnaround time was improved by 3% in the first year of implementation • Customer complaints reduced from almost daily to near zero

W co fo ev re an Th sa fu

M w to of Sp

• Full compliance with health and safety regulations • KPIs generated automatically to assist in management of council prosecutions for speeding, vehicle turnaround, driver performance and many more efficiencies • Cost savings amounted to over 10% during the first financial year


an an As As sy W on ab

In addition to FleetFocus, Wakefield also moved forward with AssetWorks’ FuelFocusTM fuel management system and KeyValet automated motor pool management system. FuelFocus is a fully integrated component of FleetFocus. It employs real-time, automated radio frequency communications for vehicle

A i m e s s a


ACFO calls on HMRC to publish Advisory Fuel Rates for plug-in cars ACFO, the UK’s premier fleet decision-makers’ organisation, has called on HM Revenue and Customs (HMRC) to publish Advisory Fuel Rates for plug-in cars after providing it with real world mileage reimbursement figures. The figures for 100% electric vehicles, range extended electric vehicles, and plug-in hybrid petrol and diesel models have been submitted to HMRC by ACFO after it hosted a fleet industry summit. It included representatives of the British Vehicle Rental and Leasing Association, contract hire and leasing companies, motor manufacturers producing plug-in vehicles and fleet managers operating zero emissions and plug-in hybrid cars. Advisory Fuel Rates apply where employers reimburse employees for business travel in their company cars, or require employees to repay the cost of fuel used for private travel. Published quarterly, they provide a range of rates based on engine size and fuel type (petrol, diesel or LPG), and when used, are deemed to be tax-free. For many years, ACFO has been calling on HMRC to publish official tax-free company car Advisory Fuel Rates for plug-in vehicles. It remains ACFO’s belief that the absence of defined mileage reimbursement rates is a handicap to some organisations including plug-in vehicles on their choice lists. ACFO chairman John Pryor, who chaired the industry summit, said: “ACFO acknowledges that it is possible for businesses to calculate rates themselves and then obtain permission from HMRC to use them to reimburse drivers. “However, it can be extremely time consuming and difficult to obtain all the relevant data to undertake those calculations.”

TfL drives forward £18 million electric vehicle scheme TRANSPORT for London (TfL) has appointed the suppliers who will provide the rapid charging points that the capital needs to make it easier than ever before to use electric vehicles. After a competitive bidding process, the Centrica Consortium, BluepointLondon, Chargemaster, Electricity Supply Board (ESB) and Fastned were successful. They will fund, maintain, operate and install the network. The operators will move quickly to install the charge points, with the first being operational within a matter of months. They will power vehicles in close to 30 minutes, compared with the three to four hours when using a standard unit. The initial aim is to see 75 charging points in the ground by the end of this year, with the network growing to 150 by the end of 2018 and 300 fully functioning by 2020. TfL is working with the boroughs and investing £18million to unlock potential sites, including upgrading the power supply. Strategic hubs are also being evaluated on arterial roads, owned and maintained by TfL, and on private land, including Heathrow Airport and multiple Shell service stations. These are off-road locations that have potential to house a number of rapid charge points. New taxis licensed after 1 January 2018 will need to be zero-emission capable, to help clean up London’s dirty air. This charging network will be vital in assisting the greening of London’s iconic black cab fleet, with many charging

points dedicated exclusively to their use by the end of next year. Ben Plowden, TfL’s Director of Surface Strategy and Planning, said: “Urgent action needs to be taken to clean up London’s toxic air and rid the Capital of the most polluting vehicles. An extensive rapid charging network is fundamental in helping drivers make the shift from fossil fuels to electric. This is particularly important for the taxi and private hire trades and the fleet and freight sector, which over the next few years will be looking to dramatically increase the number of journeys made with zeroexhaust emissions.” The creation of a competitive market is aimed at keeping prices low and a maximum rate will be guaranteed for pay-as-you-go users for the first two years. The contract is set up to create the best possible experience for customers. Drivers will be able to pay at the charge point using a credit or debit card and it will not be compulsory to sign up to a membership or subscription scheme. The integrated network means drivers can use all five suppliers at no additional cost, making it easier to do business when using a zero-emission vehicle. Customers will be supported by 24hour, seven-day-a-week call centres and have the latest information at their fingertips, such as the location and availability of charging points, both on the web and through apps. The location data will be made available, tapping into the creativity of the app-developing community.

• For more information on the latest advisory fuel rates turn to page 62.

08 FLEET Manager

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MATT DYER NAMED AS NEW BVRLA CHAIRMAN THE BVRLA is pleased to announce Matt Dyer as the new chairman of the association. He takes over from Hitachi Capital Corporation’s Simon Oliphant, who has stepped down to the position of vice-chairman after completing a two-year term. Matt has been with LeasePlan for over 20 years including roles with LeasePlan Corporation and LeasePlan International. He joined the BVRLA’s Committee of Management in August 2014, and was appointed to the position of vicechairman in May 2016.  Commenting on his new position, Matt said: “As the new Chairman of the BVRLA, it is an honour to be in a position to drive positive change within the industry I have been associated with for more than 20 years. The BVRLA has been dealing with changes in the industry already with thoughtful and innovative ways and I will endeavour to help contribute to the purpose and vision of this group. “My first priority is to ensure we continue the excellent work that has been overseen by Simon, Gerry and the BVRLA’s committee members. The association has really grown in its presence in recent years, developing stronger relationships with government, enhancing its authoritative voice and growing its diverse membership.”  Matt has already identified some key aims in his new position. “I am looking forward to helping the association and our members navigate the dynamic mobility landscape we work within. We will be at the heart of the discussion on the big issues of the day – and whatever’s on the horizon; from the challenges surrounding air quality and emissions, to the opportunities surrounding connected data. Informing our members and helping them to understand the positive impact the sector can have underpins everything we do.”  As BVRLA Chairman, Matt is responsible for leading the BVRLA Committee of Management – essentially its board of directors – which gained one more appointee today. Ian Tillbrook, Fleet Director at VW Financial Services, is now Chair of the BVRLA’s Leasing & Fleet Management Committee. 

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Brake publishes essential guidance for organisations with at-work drivers


RAKE, The road safety charity, has published a crucial guidance report for fleet managers and HR professionals, in collaboration with Quartix. ‘Managing road risk: a guide for senior managers’ is essential reading for all professionals with responsibility for ensuring the safety of vehicles and atwork drivers. The guidance outlines how to make the business case for fleet safety, including cost saving, legal compliance, and moral and social responsibility. Practical advice on how managers can shape their workplace driving culture is also presented through best practice case studies. In addition, advice laid out in the report shows the vital need for company policies and procedures to be implemented and enforced by those who supervise at-work drivers. This useful new resource is available free of charge to all Brake Professional members through Non-members can order the resources

from the Brake shop, or join Brake Professional online, to access these and other resources. Zari’aat Masood, professional engagement officer at Brake, said: “Driving is the most dangerous activity most employees engage in, and it is vitally important that organisations are making positive steps to manage their at-work road risk. This report provides best practice guidance, and I would encourage anyone involved in managing occupational road risk to draw on the knowledge shared in it. I’d also encourage people to sign up to Brake’s low cost membership scheme to receive regular advice and guidance on key road risk topics.” Andy Kirk, Sales and Marketing Director at Quartix, said: “Quartix is delighted to be supporting Brake. This guidance report is an excellent tool for both employers and employees; it will help them adopt safer driving practices and reduce the number of collisions on our roads. We’ve designed our Safe Speed contextual speeding alerts with health and safety in mind, so teaming with Brake is a natural partnership.”

GMC UPDATES DVLA ADVICE FOR DOCTORS THE GENERAL MEDIAL COUNCIL (GMC) has responded to calls to make reporting concerns to the DVLA mandatory for doctors. Charlie Massey, Chief Executive of the General Medical Council, said: “Our guidance is clear that doctors should disclose information about individual patients to protect the public from potential harm. Our updated advice on reporting concerns to the DVLA, which came into force in May, also states that doctors should disclose information to the agency if others may be at risk – even if the patient does not agree to this. We don’t agree that reporting should be made mandatory. There is a clear public good in having a confidential medical service and we would be concerned about the wider implications if the trust between a doctor and their patient was eroded. We should let doctors use their professional judgment, in conjunction with our guidance, to the individual situation.’


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Ashtons launches Regulatory and Road Transport team ASHTONS LEGAL is delighted to announce the addition of a niche Regulatory and Road Transport team to its Business Legal Services group, having just appointed two new specialist solicitors. Many readers of Fleet Manager magazine will already be familiar with Partner Tim Ridyard who, along with solicitor Tim Norris, have recently joined Ashtons having worked together for a number of years previously. They are specialists in providing advice to those seeking to operate HGVs, passenger vehicles (including taxis) and agricultural vehicles. They cover applications or variations of licences, advice on prosecutions by enforcement agencies such as the DVSA, HSE, Environment Agency, Border Force, HMRC, Trading Standards, Local Government or the Police. While the majority of their work is for businesses, they are also able to assist privatelypaying individuals who require support in relation to motoring or other offences. Both solicitors will be based at Ashtons’ Bury St Edmunds office and will serve clients across East Anglia and beyond. Due to the nature of transport and regulatory work they will represent clients at Public Inquiries and Courts across the UK. Ed O’Rourke, CEO of Ashtons, said: “As we strive to ensure that we can help meet all the legal needs of our commercial clients, it is important for us to seize opportunities to expand our service areas. Tim Ridyard and Tim Norris are a great addition to Ashtons and I’m delighted to welcome them on board.” Tim Ridyard said: “Tim Norris and I have assisted many businesses across East Anglia in recent years. The regulations governing not only road transport but all sectors are ever-changing and it is frighteningly easy for businesses inadvertently to fall foul of the law. Some business owners come to us for advice early on as to how they should proceed but more often than not our first contact from a business is when something has gone wrong and they are facing a prosecution of some sort for a breach of the regulations. We look forward to working with Ashtons’ clients in both regards.”

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The industry must not be complacent

Tim Ridyard covers one of the topics discussed at the recent FM17 fleet management conferences by addressing issues surrounding Operator Licensing...


OLLOWING several high-profile cases, including sentencing of those involved in the Bath Tipper tragedy, it seemed appropriate to revisit the basics when it comes to the subject of Operator Licensing. Although failings within public sector organisations are few and far between it does not mean that mistakes and complacency don’t exist. I have recently presented legal updates at two FM17 fleet management conferences and part of my presentation focussed on Operator Licensing and the objectives of the Traffic Commissioners...

Three of four major objectives of the Traffic Commissioners are to: • Modernise the operator licensing regime: law, systems and processes. E.g. better technology (VOL), streamlined systems/shorter applications times. • Concentrate resources on those

operators who pose greatest risk to road safety and fair competition. Review and modernise the regulation of commercial vehicle drivers.

The matters that lead operators and transport managers to Traffic Commissioner hearings tend to be one or more of recurring themes - and they occur in the very largest operators as well as small ones. • Maintenance providers - failure to monitor and manage non notifications. • Failure to audit drivers (driver defect sheet audits and via PMI records). • Maintenance records (signing off, missing information, out-of-date sheets, etc.) • Brake tests not in place with DVSA Guide to Maintaining Roadworthiness.


Higher speeding fines now in place B

IGGER speeding fines have now been in place since 24 April 2017 so now some drivers can expect to receive significantly higher fines for speeding. The changes relate to more serious speeding offences and come as the result of changes in the sentencing guidelines rather than in UK road traffic laws. The maximum fine for speeding will remain at £1,000 (or £2,500 for motorway offences). In addition drivers will receive between three and six penalty points unless a period of disqualification is ordered. When a driver is convicted of speeding in the Magistrates’ Court (or on appeal in the Crown Court), the Court considers the speed limit in force Speed limit (mph) 20 30 40 50 60 70 Sentencing range Points/disqualification

• • •

Recorded Speed (mph) 41 and above 51 and above 66 and above 75 and above 66 - 75 91 and above 101 and above Band C fine Disqual of 7-56 days or 6 points

and the degree by which the limit has been exceeded to determine within which Band any offence falls. The Band for the offence determines the starting point for any fine and is linked to the driver’s disposable weekly income. The Court adjusts any fine upwards or downwards according to the aggravating features and the mitigating features of the case. For example, the Court will consider speeding near a school or carried out in a commercial vehicle as an aggravating feature. Since 24 April there are three starting points: Band A offences - 50% of weekly disposable income; Band B offences - 100% of weekly disposable income; Band C offences - 150% of Recorded Speed (mph) 31 - 40 41 - 50 56 - 65 51 - 65 81 - 90 91 - 100 Band B fine Disqual of 7-28 days or 4-6 points

Transport Manager issues (absent, ineffective, unsupported, disconnected). Management: missed annual test, wrong licence, lack of Driver CPC etc. Absence of drivers’ hours management systems (digital downloads, meaningless infringement report generation).

Preliminary hearings are now widely used. These are not the same as public inquiries, are not advertised and the Traffic Commissioner does not have power to take action against operators. They are used to determine whether a public inquiry is required. Meetings between Senior Team Leaders and operators are now also being deployed to look at compliance issues. Operators should note that when contemplating a licence increase or new licences this should be thought through thoroughly – often hearings take place after applications have been made and the Office of the Traffic Commissioner looks at recent compliance only to uncover issues. When making changes, look at: • Transport manager arrangements (hours/ vehicles/ locations). • OCRS scores. • Expect to be asked how systems will be managed.

Recorded Speed (mph) 21 - 30 31 - 40 41 - 55 61 - 80 71 - 90 Band A fine 3 points

weekly disposable income. Previously the maximum was 100% of disposable weekly income. The table below shows, for example, how a driver exceeding a speed limit of 50mph by travelling at 75mph or more will now receive a fine based around 150% of weekly disposable income. A driver exceeding 100mph on a motorway will also be dealt with in this way. Drivers should consider what that might mean for their pockets if prosecuted and convicted. The above does not affect fixed penalties for speeding which will continue to be dealt with by way of a £100 penalty and three penalty points. This is a very simple version of the new procedure and you should take formal advice about any individual case. Penalty points and disqualification can in many case be avoided by taking such advice. Road traffic legislation contains very specific provisions that can be used to avoid driving bans and the imposition of points – often these are not deployed when they could be, leading to unnecessary penalties being imposed.

Vehicle Operator Licensing” improved licence processing (VOL) Originally referred to as OLCS (now called VOL) is the project to deliver a new business system that supports goods and passenger vehicle operator licensing for GB and NI. “Vehicle Operator Licensing” is a self-service system by which operators can make changes to their licence(s) digitally. VOL will feed data into DVSA/DVA systems, including mobile compliance used at the roadside. It is far to say that operators have been frustrated with the cumbersome process of making applications to Office of the Traffic Commissioner in terms of delay, an unstreamlined processing and unnecessary administration. Some of the intended benefits are: • Reduction in time between receipt of new application and a decision e.g through weekly publication of As & Os etc. • Reduced burden on operators. • Quicker action against companies going into administration, receivership and “under the radar” changes of company. directors (automatic cross­checking in Companies House). • Ability for all operators to do all licence changes digitally. • Uploading of financial standing info and other document.s To get ready to use this service ensure you are signed up for operator self­service and your licence details are all correct visit:­ new-service/

FLEET Manager 13

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Whittlebury Hall welcomed FM17 delegates for the third year running T HE final FM17 Conference with headline sponsor Alphabet took place at Whittlebury Hall, nr Towcester on the 16 May. This year’s events welcomed delegates from across the whole of the Public Sector and it was also great to see more Housing Associations attending, making up more than 30% of the total attendees. We always judge how successful an event is by the feedback we receive on the day and this year was no

exception, with 98% saying they would attend again and 98% rating the conference content at least four out of five, with 51% of those rating it as five out of five. As a company we are so grateful to all those who get involved with our events, whether that be as Delegates, Speakers or Exhibitors and Sponsors we couldn’t do what we do without you, so thank you again to all those involved. We will be back next year with FM18.

Fleet Survey 2017 During the last few month’s we have been asking our conference delegates to fill in a Fleet Survey, not only to ensure that we continue to provide great content at our events, but also to make sure that our editorial content in our printed magazines reflects topics that are of most concern or interest to our readers. Over the next few pages we have published the results of the survey from FM17 Delegates. You can take part by downloading and completing the Fleet Survey by visiting: fleet-survey-2017.html

FLEET Manager 15


Tackling grey fleet is still an issue for fleet managers

At our recent FM17 Public Sector and Housing Fleet Conference events we asked the delegates attending the fill out a fleet survey. The purpose behind this was for our editorial team to gain a better insight and awareness into the issues currently relevant to both sectors. Here we highlight the responses given – not all delegates responded and the surveys were completed and submitted anonymously.

FLEET PROFILE What is your Fleet Size? 16% have a fleet of between 16% have a fleet of between 38% have a fleet of between 30% have a fleet of more than

1-50 50-100 100-250 250

The survey results are based on the following split of organisations: 39% Council 30% Housing Association 8% NHS 8% Fire 8% Government 7% Police

RUNNING YOUR FLEET vehicles vehicles vehicles vehicles

Is managing Grey Fleet a real issue within your organisation? 88% agreed YES it is an issue How do you maintain your vehicles? 54% maintain vehicles in-house 46% use an external provider

Do you hold an Operator’s Licence? 65% answered YES

Do you have Telematics installed in your fleet? 87% answered YES

What type of vehicles do you operate? 25% operate Cars / LCVs / HGVs / Motorcycles / Plant 21% operate Cars / LCVs / HGVs / Plant 3% operate LCVs / HGVs / Plant 12.5% operate Cars / LCVs / HGVs 14% operate Cars / LCVs / Plant 20.5% operate Cars / LCVs 4% operate LCVs only

If you have Telematics installed in your vehicles what are your main reasons for use?

Are your vehicles mostly: 46% answered Leased/contract hire 54% answered Purchased outright Does your organisation utilise car sharing schemes or car clubs for your staff / pool car provision? 29% answered YES 16 FLEET Manager

The answers below reflect the number of organisations choosing each reason e.g. more people chose Asset Tracking as the main reason for installing their system.

1st 2nd 3rd 4th 5th

Asset tracking Evidence for insurance claims Monitoring driving behaviour Improving fuel efficiency Monitoring mileage

Does your organisation have Vehicle Working Groups to define vehicle standards and specifications within your fleet? 38% said YES they did have a Vehicle Working Group Do you utilise any vehicle re-marketing services to dispose of your vehicles? 49% said YES they did use these services


EV / HYBRID VEHICLES Do you operate? • Pure Electric powered vehicles • Hybrid vehicles

38% YES 21% YES

Do you have the infrastructure to support Electric Vehicles installed on your premises: 38% answered YES If you answered NO, are you considering doing this in the future? 66% Y ES they were considering installing EV Charging There is now increasing pressure being put on Operators of diesel fleets centered around NOx emissions. Are you currently actively seeking to find alternative fuelled vehicles? 51% answered YES


Do you utilise Framework Agreements to purchase / lease or hire your vehicles? 88% answered YES Do you procure LCV Conversions? 92% answered YES Do you procure Minibuses? 54% answered YES


Do you offer apprenticeships within your department? 58% answered YES Do you provide your drivers with further driver training? 80% of organisations answered YES Of the Delegates who answered YES they said they implemented driver training as follows: 37% achieved this In-house 47% used an External provider 16% stated they used both of the above

Is the HGV driver / LCV driver shortage affecting your recruitment? 100% Councils answered YES Do you operate a vehicle salary sacrifice scheme within your organisation? 42% answered YES

Do you provide a driver’s handbook? 83% answered YES

What safety/security measures have you implemented to protect your fleet and drivers? 87% have implemented Vehicle tracking 71% have implemented Speed limiters 70% have implemented Lone worker monitoring 50% have implemented CCTV / Dash-cams 38% have implemented Wheel nut securement devices 25% have implemented Personal Alarms 21% have implemented Alcohol / Drug testing equipment 21% have implemented Cyclist safety initiatives 17% have implemented Catalytic convertor locking devices 12% have implemented Body cameras

Do you have a requirement to check vehicle weights? 71% answered YES If YES, do you use an on-board weighing system? 82% answered Yes 18% answered NO

Does your organisation utilise any mileage capture devices to aid HMRC compliance? 43% answered YES

How do you organise Driver Licence Checking? 58% did this In-house via DVLA 42% utilised and External Provider


Do you monitor fuel use by utilising fuel cards? 84% answered YES

From a legal perspective what issues are important for you to understand? The answers below are listed in order of popularity. • Health & Safety • O Licence issues • DVSA Enforcement • Drug/drink driving issues • Driver conduct • Driver’s hours • Employment law • Sentencing/fines


20% of respondents do see a place for autonomous vehicles within their fleets in the future. 92% of respondents feel their use of alternatively fuelled vehicles will increase in the future. FLEET Manager 17


Essential supplies Mellor Orions for council’s Phone’n’Ride service Harrogate takes the OppCharge route ABB has won a contract to supply electric bus charging infrastructure for a fleet of Volvo electric buses that will be operated by Transdev Blazefield from 2018. ABB will supply three HVC 300P charging stations and an electricity substation for installation at a bus station serving Harrogate. The contract is significant as it is the first electric bus project in the UK that will use OppCharge for ‘opportunity charging’, where buses are charged while they wait at the terminal bus stops, which are equipped with fast-charging infrastructure at each end of the bus line. 

 Charging will take only three to six minutes, eliminating the need to wait for long charging periods. The innovation is the latest technology that Transdev Blazefield has introduced to reduce emissions and improve other aspects of bus travel. As well as enabling zero emission public transport, opportunity charging allows the size of batteries on board the electric buses to be reduced. This reduces the overall weight of the buses and therefore improves energy efficiency of the bus network. 
 The buses will connect automatically to ABB’s HVC 300P chargers, which feature a pantograph coming down from the overhead charging mast that charges the buses. A key advantage is that the HVC 300P units are compatible with the OppCharge interface, so will be compatible with other brands and models of electric buses that use opportunity charging. 

 Because ABB has developed its fast-charging technology in partnership with leading vehicle manufacturers, it has been designed to meet future requirements for electric vehicles. This represents good value for money for operators as charging infrastructure will be flexible as their fleets evolve.  
The project is the latest in ABB’s history of UK firsts for electric bus charging, which includes supply of the charging infrastructure for the first full electric buses in Coventry in 2011. 

18 FLEET Manager


S part of North East Lincolnshire Council’s ongoing partnership with Essential Fleet Services, for the funding and maintenance of their Phone ‘n’ Ride vehicles, NELC in partnership with ENGIE have taken delivery of three Mellor Orion’s on a Fiat Ducato chassis. The Phone ‘n’ Ride service provided by North East Lincolnshire Council in partnership with ENGIE covers both urban and rural areas, with no fixed route, passengers simply contact the team to say when and where they want to go. The service provides a solution to the North East Lincolnshire Local Transport Plan challenge to enable disadvantaged groups or people living in disadvantaged areas to connect with employment, health, social and leisure opportunities. Essential Fleet Services has worked with the Council since 2008 providing this important front line service, with the latest vehicles part of a seven year contract covering the operation of this vital service.    The Mellor Orion vehicles support the passengers requests for low floor vehicles, meet the requirement of being more environmentally friendly and their suitability to deliver a service that is safe and accessible for all. In line with North East Lincolnshire 2016 Highway strategy, the Mellor Orion offers class leading fuel economy of up to 22mpg and is fitted with a Fiat eco-conscious Euro 5 V+ engine. This supports NELC’s commitment to “manage air quality and reduce transport related emissions”. 

It’s not just emissions where the Mellor vehicles stand out, they also utilise low energy consumption systems such as continuous strip LED lighting to passenger and external lighting. ACCESSIBILITY & SAFETY   North East Lincolnshire Council in partnership with ENGIE are committed to providing a service that is accessible and safe for all and the Mellor Orion vehicles come with an ultra-flat full length low floor with a wide aperture wheelchair accessible entrance and are equipped with fold out ramps. To ensure passenger safety each seat is fitted with seatbelts and “cant rail fittings” allow three-point wheelchair passenger harnessing. Safety of pedestrians as well as passengers remains paramount as such the vehicles are fitted with an audible warning with the latest technology in reversing camera to aid the driver during reversing manoeuvres.  Built on a tried and tested Fiat Ducato chassis with an incredibly high quality conversion by Mellor these vehicles are built to stand the daily rigours of this much loved and relied upon service. In addition the vehicles come with class leading recyclability at the end of life.  Essential Fleet services are delighted to have delivered these important front line vehicles. With a full maintenance package by Essential Fleet they will now be maintained, serviced and MOT’d for the next seven years ensuring they deliver the very best service to the population and visitors of North East Lincolnshire.









Alphabet delivers new van fleet to HTS for property and environmental services F

LEET leasing and mobility expert Alphabet has announced that it has commenced deliveries of a fleet of 69 Light Commercial Vehicles for new environmental and property maintenance company, HTS (Property & Environment) Ltd, who commenced trading in February 2017 by Harlow Council. The fleet of 69 vehicles includes a mix of Ford vehicles from Couriers and Connects through to Transit Customs and Vans which will be delivered in April and May. The first 10 vehicles were delivered to HTS in April. HTS have procured a fleet of Ford commercial vehicles through Alphabet following a mini competition which was run by The Procurement Partnership Ltd (TPPL) in conjunction with HTS, using the Hertfordshire County Council Contract Hire Framework. TPPL have supported and advised HTS throughout the project. Neil Rowland, Commercial Director for HTS (pictured top) said: “As a new company which has only been in existence since February this year, it’s crucially important that we hit the ground running to service the needs of our customers, the people of Harlow. For us, this new fleet of 69

20 FLEET Manager

commercial vehicles provides our employees with the right tools to do their job in the most efficient and effective way. “We provide vital property management Dean Hedger, and environmental Head of services that the Public Sector for tenants, leaseholders Alphabet and residents of Harlow rely upon so it is critical that we work with a partner who can live up to their promises and deliver a quality result within tight timeframes. “Alphabet have been a new supplier to us but I’ve been really impressed with their collaborative approach and can-do attitude in terms of understanding our needs and providing an excellent, cost-effective solution.” Dean Hedger, Head of Public Sector for Alphabet explained further: “This new relationship with HTS is another demonstration of the value that Alphabet can deliver to both Public and Private Sector customers. “We believe that our offering is unparalleled with the breadth of products

and services that we can deliver across both sectors. These days the challenges that Public Sector decision makers face in terms of mobility are complex and solutions need to be achieved under real financial or efficiency pressure. So you need a broad selection of tools and real innovation in your toolkit to be able to meet current and future needs. “Whether a customer is looking for a new LCV fleet like HTS, or alternatively seeking a Rental Services provider, Car Sharing platform or more conventional company car offering, increasingly fleet decision makers in the Public Sector are seeing the benefit of working with Alphabet”.

This new relationship with HTS is another demonstration of the value that Alphabet can deliver to both Public and Private Sector customers

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Royal Borough to run innovative trial to develop electric refuse truck technology THE Royal Borough of Greenwich has been successful in securing funding as part of a consortium which will see a 26 tonne electric refuse vehicle trialled in Greenwich. Funding for the project comes from Innovate UK. Royal Greenwich worked on a bid in order to implement the project and develop the technology to bringing 26 tonne electrically powered refuse vehicles into mainstream refuse collections. The project comes from a bid as part of an open competition called the Low Emission Freight and Logistics Trial – Stream 2, funded by Innovate UK and the Office for Low Emission Vehicles (OLEV). The technology will be developed by Magtec, a company that designs and manufactures electric drive systems and components for a wide range of vehicle types. The 26 tonne Refuse Collection Vehicle (RCV) will be fitted with a newly developed configuration of electric drivetrain and electric hydraulic actuators for the compressor and bin lifts. The batteries will deliver a full double shift without the need to recharge during the day. The new technology means that the vehicle will have zero emissions. The vehicle will be taken off the fleet in May 2017 and be back around December 2017 for the start of trials on full duty in early 2018. It will be powered by a standard three-phase 32 amp, so no special charge station is needed. Zero carbon refuse collection vehicles will reduce emissions and noise during operation.  This research project accelerates market availability by developing the specialist hydraulics systems and combining them with battery packs previously only used on electric buses. 

22 FLEET Manager

Phil Hendry, Business Centre Manager at W R Davies Citroën in Stafford, pictured with Barry Machin, Stoke-on-Trent City Council’s Workshop Operations Manager

Six of the best: Stoke-on-Trent Council takes delivery of new C3s


TOKE-ON-TRENT City Council has taken delivery of a fleet of six new Citroën C3 models, which is part of an order for ten in total. This is one of the first major deliveries of this new vehicle to a public sector organisation. The cars will be used to assist Stoke-on-Trent City Council team members working with vulnerable residents. The fleet is finished in a wide range of colours, taking full advantage of the manufacturer’s bi-tone colour schemes for new C3, which provide a contrasting roof colour to compliment the chosen body colour. All models are powered by Euro-6 diesel engines, which meet the most stringent European emissions regulations yet. On-board equipment includes satellite navigation for each car. Citroën secured the order following a competitive tender process. The new model met all the requirements specified by Stoke-on-Trent City Council. The exacting tender document included a range of factors from price and technical specification, to particular requirements for aftersales support and maintenance.  Each vehicle has been specified with an extended warranty, providing cover for five-years/100,000 miles – the expected service life of the cars with Stoke-on-Trent City Council. These are not the first Citroën models to be supplied to Stoke-on-Trent City Council. This order follows two earlier fleet deliveries of Grand C4 Picassos and Relay vans.

Bournemouth invests in clever reversing tech THANKS to the success of trials carried out by Bournemouth Council, Innovative Safety Systems Ltd (ISS) has been refining and developing its revolutionary new reversing device, Reaclear, ready to go into full production this Summer. Vehicle safety technology company and the creators of Cyclear®, ISS, designed Reaclear specifically for the waste management sector, to eliminate accidents caused during reversing manoeuvres. It works by ensuring that every reverse manoeuvre is ‘authorised’ before it occurs.  For the past 12 months Bournemouth

Council has been trailing Reaclear on its largest 32 tonne Refuse Collection Vehicle. Paul Hancock, Principal Fleet Engineering & Depot Services Manager, Bournemouth Council said: “Having used Reaclear for nearly a year our crews agree that it has definitely enhanced our safety procedures. Essentially Reaclear ensures that the reversing assistant is doing what they are trained to do.” Following successful trials of the technology and positive feedback from crews at Bournemouth, ISS has been able to refine the design of Reaclear in advance of the product going into full production.



EVON County Council has enhanced its community transport vehicles with the installation of a series of wheelchair lifts to support its users. Commissioned through Courtside Conversions the Faiveley Vapor Ricon Europe lifts were part of a scheme for six, brand new nine seater Citroën Relay vehicles to become wheelchair accessible. “We were selected as the preferred supplier to Devon County Council and had no hesitation in specifying the S2038X Vapor Ricon lift to fulfil the brief which required an internal passenger lift with a walk-through platform and a minimum platform length of 1500mm,” said Emmie Birchmore Courtside Conversions. “It has proved to be reliable in other conversions and we felt it was ideally suited to this vehicle and its intended uses.” The S Series wheelchair lift gives unrivalled access to vehicles for passengers and its space saving and easy operating credentials mean that transport staff can help passengers in and out of vehicles with simplicity and dignity. The lifts benefit from leading Faiveley Vapor Ricon technology, anti-slip platforms, easy power assisted controls with manual back-up for complete peace of mind, and appropriate restraints and locks to ensure maximum passenger and user safety. “We have an excellent relationship with the team at Courtside Conversions and are happy to have supported them and their client through the commissioning of our S series lifts,” said Michael Dickinson sales manager Faiveley Vapor Ricon. “Community vehicles play a vital part in helping people go about their daily

lives including accessing education, social groups and healthcare appointments and we are delighted to assist the people of Devon with their community transport requirements.” The S Series lift can be fitted to new vehicles or as a retrofit product. An ultra-lite version is also available giving users unrivalled choice. The latest commission for Devon County Council brings the total of vehicles converted by Courtside Conversions for Devon County Council to 25 with Courtside commissioning over 100 Faiveley Vapor Ricon lifts on many other conversions. Faiveley Vapor Ricon is proud to offer a wide range of domestic and commercial products to aid vehicular access for those with limited mobility. A total of six, nine seater Citroën Relay vehicles have been successfully converted to become wheelchair accessible

The Community vehicles being used in Devon will play a vital part in helping people go about their daily lives including accessing education, social groups and healthcare appointments

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The grass is greener for one council’s new mowing fleet NORTH Lincolnshire Council has invested in a new fleet of lawn mowers to keep parks neat and verges tidy as spring arrives in our area. The nine new mowers will be put through their paces by the council’s grounds maintenance teams across the area over the coming weeks now that we have started our spring and summer rota for grass cutting. During the warmer months the organisation aims to mow all the grass it maintains in its towns and villages at least every 15 days. The weather is monitored closely and the schedule edited accordingly, so that they can keep on top of the grass cutting. The new mowers have three independently operated flail cutting heads that are designed the tackle long and wet grass. Grounds maintenance staff have already been trained on the new mowers so they are ready to be put straight to work. As part of the council’s three-year plan to update all of its mower fleet, these new machines replace a number of older mowers that are all between nine and 14 years old. Cllr Neil Poole, cabinet member for Environment at North Lincolnshire Council, said: “Keeping our mowing equipment up to date helps us stay on top of all the work that needs to be done to keep our parks and green spaces looking lush and inviting. Older machines can be costly to run and maintain so we have invested in upgrading the fleet to be more efficient. “A great testament to how hard our maintenance teams work is the Green Flag Awards for Kingsway Gardens and Woodlands Crematorium that we have won for the past nine years running. This year, we have also applied for Central Park to be judged by the team at Green Flag; we will see if we can achieve a green hat-trick!”

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Contractor ready to support public sector as fleet renewal strategy moves up a gear H

MS is an experienced and award winning building and maintenance contractor based in the North West of England. Established in July 2011 as a wholly owned subsidiary of Liverpool Mutual Homes (LMH). The original brief was to undertake responsive repair and maintenance operations across LMH’s entire property portfolio. Since then, the organisation has diversified its client base and expanded across the North West with clients including housing associations, largescale commercial enterprises and public sector organisations. Now the HMS’ fleet renewal strategy has moved up a gear this spring with the arrival of brand-new fuel efficient vehicles, to support increased operations and by July, the company will have welcomed 105 new fleet vehicles - 77 Ford Transit Customs, 25 Transit Connects and three Transit 350 Diesels. Each comes with a range of innovative engine technologies and larger vehicles also meet strict Euro 6 emissions legislation. Benefits include improved fuel consumption, lowest possible impacts on air quality and a reduced carbon footprint. Lightweight internal and external racking systems have been installed in every new vehicle and are individually designed to suit each work stream. This solution is fully crash tested to Level

N1 enhancement, keeping colleagues as safe as possible in the event of an accident or the need to break sharply. Made from space frame aluminium, with plastic shelving and fitted storage containers, they can also be re-fitted several times and at end-of-life are 100% recyclable. Chris Carlsen, business lead for Fleet at HMS, said: “We’re proud to operate some of the cleanest, most efficient commercial vehicles on the market. “HMS has gone a step further to make sure all possible efficiencies are realised. Each vehicle is fitted with a speed limiter, start/stop control and tracking system, giving us the ability to analyse overall engine performance, driving styles and locations, from our desktops. “The lightweight racking helps with fuel efficiency and carbon saving, extends intervals between servicing with less wear and tear. This means we can run vehicles efficiently for longer whilst saving money and other resources.” HMS Managing Director Paul Worthington added: “Our fleet renewal strategy is designed to match future business requirements with our longstanding commitment to energy efficiency and the highest environmental standards. “HMS strives to achieve continuous improvements in environmental performance and we encourage partners and communities to join the effort to work sustainably.”

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New police vehicles to be converted by MacNeillie

EST Midlands Police and Crime Commissioner David Jamieson has visited MacNeillie in Walsall, one of Europe’s leading specialist vehicle converters and part of Babcock International Group, to see the coming together of over 30 police forces and agencies in the purchase of more than 100 new state of the art publicorder vans. The Protected Personnel Carriers will be long-bodied, high roof Mercedes-Benz Sprinters which will be taken apart and rebuilt by MacNeillie to create a vehicle which is secure, protected and durable. West Midlands Police is expected to buy around 60 vehicles under the framework agreement, which will provide economies of scale savings of over £800,000 for the wider purchasing group. Richard Semmens, Managing Director of MacNeillie, said: “We’re proud that our business has now grown to encompass a strong international footprint – but our heritage is very much rooted in the West Midlands. We’re delighted to have been chosen to support this initiative alongside Mercedes-Benz, working in partnership with the Commissioner and one of the country’s leading police forces. We look forward to producing a finished vehicle that will serve our police forces and the public well.”   The Commissioner was given a special tour of the site to meet local workers and see the conversion process. West Midlands Police and Crime Commissioner David Jamieson said: “Not only is this great value for money, because police forces and agencies from across the country have come together to drive down costs, but this contract is also good for the West Midlands economy as all of the vehicles will be converted in the region. “I have made it a key priority of mine to ensure wherever possible that West Midlands Police’s budget is used to support the regional economy, as well as keep people safe and reduce crime. It is encouraging to see so many employees from the Midlands that will be involved in this significant project that will ultimately also benefit the people of the region and across the country.” He added: “The new Mercedes-Benz vehicles are excellent addition to our fleet that will serve the force well over the coming years.” The majority of MacNeillie employees, and those deployed on the vehicle conversions will be from the Midlands region and will

West Midlands Police and Crime Commissioner David Jamieson visits the MacNeillie site to meet workers and see the conversion process TECHNICAL CONVERSION All the vans will be received by MacNeillie as standard road Sprinters but will then be completely stripped and rebuilt as part of the specialist conversion in order to create a vehicle which is secure, protected and durable. • Each van will have the standard window glass taken out and replaced with protected glass that can withstand attacks. • Tyres will have a special internal mechanism fitted which will allow police drivers to continue their journey for up to 30km in the event of punctures. • MacNeillie will also install the locking systems and people cells as well as built in storage units to hold police items. cover a variety of roles ranging from electrician, coach builder, and trim worker right through to livery applicators. Additionally, apprentices will be used on the project. MacNeillie has been running an apprenticeship scheme for over 20 years. Apprentices joining the business enrol in a combination of practical work experience and also attend local colleges in areas such as Walsall, Sandwell and Dudley, where a National Vocational Qualification (NVQ) is studied up to a Level 4.   

ALL-TERRAIN FIRE ENGINES WILL HELP KEEP SUFFOLK SAFE FIRE chiefs in Suffolk have can now deal with incidents in difficult-to-access locations by commissioning three allterrain Mercedes-Benz Unimogs fully kitted out as fire tenders. The14.0-tonne Unimog U423s will be used to undertake large animal rescues and fight fires on heaths and scrubland. The new 4×4 chassis are powered by advanced 231bhp Euro 6 engines and

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are fitted with dropside bodies. They also come with Palfinger PK 9001-EH high performance cranes and 6.0-tonne Bushey Hall winches. The cranes are used primarily to rescue horses and other large animals that have become trapped in water or other hazards, with equipment such as strops, harnesses and skid boards, all of which is carried in a dedicated locker.

There are two core variants: an implement carrier – as chosen by Suffolk Fire and Rescue – with front, side and rear attachment points, and a base truck for a range of other bodies. All Unimogs have 4×4 chassis with single rear wheels, which follow the track created by the front wheels. Gross weights vary from 7.5 to 16 tonnes and engine outputs from 156bhp to 300bhp.

PUBLIC SECTOR NEWS The UHNM Transport Department were keen to take a lead on reducing the impact of their travel on the environment and an extensive review of the fleet showed that when replacing its vans, electric vehicles were a better choice for some uses

New fleet of electric vehicles helps UHNM move away from diesel


NIVERSITY Hospitals of North Midlands (UHNM) has recently taken delivery of nine new fully electric vehicles to help move away from higher polluting diesel vehicles. An important priority of the Trust’s Sustainable Development Management Plan is to reduce the environmental impact from transport.  The Trust’s transport department were keen to take a lead on reducing the impact of their travel on the environment and an extensive review of the fleet showed that when replacing its vans, electric vehicles were a better choice for some uses.  Running costs are lower and the purchase costs included a government grant making them even more cost effective.  The Nissan eNV-200 vans have a range of around 100 miles, making them ideal for our high frequency but short journeys, for example notes deliver.  Reducing diesel use for this type of journey in our fleet makes a positive contribution to the local community and the environment through the reduction in CO2 and particulate emissions which have been shown to have adverse health

outcomes. They are noiseless and at speeds of under-19 miles per hour the vans produce their own artificial white noise so that they can be heard by pedestrians. Michelle Harris, Sustainability Manager, said: “Electric vehicles are generally advertised as “zero emissions” vehicles on account of the fact that they do not emit any exhaust fumes, in particular CO2.  Our vans are charged using grid electricity which has a much lower level of CO2 emissions than a conventional petrol or diesel vehicle.”  Driver, Pete Cookson, has been using one of the new vehicles to deliver records on site and said: “The van is extremely pleasant to drive and fantastic on a cold winters morning when the timer is set up to defrost and warm the van so that’s it ready to use straight away”.  The next step in improving the fleet is to install a C-Track system on each vehicle which will allow us to more clearly understand the activity and needs of the fleet, fulfil our duty of care and achieve efficiencies to further reduce the impact of our fleet on the environment.

Michelin now #1 fitment choice for ambulance service EVERY UK public sector ambulance service now fits Michelin tyres on a first-choice policy, with the premium tyres delivering long lasting performance and maximum safety for the lifesaving ‘blue light’ services, whilst helping to deliver better value for the taxpayer. All 10 NHS ambulance services in England have signed a first-choice policy, alongside those of Wales, Scotland and Northern Ireland – each agreed under the Crown Commercial Service (CCS) Supply and Fit Tyres framework. NHS Ambulance fleets fit a crosssection of tyres from the Michelin range to cars, 4x4s and light commercials. This includes growing numbers of Michelin CrossClimate+ tyres – the manufacturer’s unique, multi-award-winning summer tyre with winter capabilities. Michelin CrossClimate+ tyres have won particular praise from blue light services since their 2015 launch, with North West Ambulance Service NHS Trust becoming one of the latest fleets to fit the tyres across its 160-strong ‘rapid response’ paramedic fleet. Under the first-choice policy, national tyre and vehicle maintenance provider ATS Euromaster handles the tyre distribution and fitting requirements of all 10 English NHS ambulance services, alongside those of Wales and Scotland. The Northern Ireland Ambulance Service Health and Social Care Trust’s tyre requirements are managed under a separate agreement with Modern Tyre Group.

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The telematics route to workflow efficiency As fleet operators strive for excellence in service delivery, Beverley Wise, Director UK & Ireland at TomTom Telematics, examines how telematics technology can help tackle operational challenges when faced with budgetary constraints.


FFECTIVE planning, route scheduling and customer responsiveness are prerequisites for most fleet organisations as they strive to achieve higher standards of operational efficiency. For fleets within the public sector, and its wider supply chain, struggling to balance budgetary constraints with maintaining quality standards, the significance of these objectives will strike a particular resonance. Pressures continue to bear down on the public purse, with the Local Government Association predicting that councils will face a funding gap of £5.8 billion by 20201. And for the social housing sector, stakeholders will be aware that the compulsion to drive improvements in operational performance has been reinforced by the Homes and Communities Agency (HCA). The HCA has told how it will “increasingly challenge registered providers on their approach to efficiency” 2.

delays were cited by 42 per cent of drivers, as the biggest contributory factor. Systems, incorporating traffic information, can help companies plan around delays and dispatch employees to jobs based on quickest arrival times, not simply who is closest to the customer. Having this capability, with jobs or orders dispatched directly to drivers’ in-cab terminals, can help businesses to

WORKFLOW PRESSURES IN THE SPOTLIGHT A recent study by TomTom Telematics has shone a spotlight on the topic of workflow efficiency, lifting the lid on the pressures that mobile workers face as a result of challenging work schedules. Almost half of UK van drivers (47 per cent) have claimed that daily job schedules ‘always or regularly’ put them under excessive time pressure. In addition, 50 per cent said time pressures result in them turning up late for job appointments. Organisations must consequently look to box smarter in a bid to boost logistical efficiencies. Technological aids can play an important role in this respect by helping alleviate some of the time pressures on drivers. THE TELEMATICS ROUTE TO LOGISTICAL EFFICIENCY Modern telematics systems can help for example, in the first instance, by maximising the time employees spend actually doing jobs and minimising their time spent on the road. More than a quarter (27 per cent) of the mobile workers surveyed said they were regularly unable to complete daily job schedules. Traffic-related

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Systems, incorporating traffic information, can help companies plan around delays and dispatch employees to jobs based on quickest arrival times


By feeding accurate GPS location, traffic and route data into specialised routing and scheduling platforms, operators can benefit from improved levels of dynamic planning.

respond more rapidly to customers as job requests are made. Moreover, smarter navigation and routing helps drivers to avoid congestion, and the associated cost burden, with up-to-date traffic information automatically relayed to their navigation devices en-route. CONNECTED WORKFLOW Almost one-in-five of drivers (19 per cent) surveyed said they were unable to complete their daily job schedules due excessively demanding work schedules while 11 per cent blamed bad planning by the office. Fleet operators can raise their workflow efficiency bar, however, by integrating fleet management functionality with software such as routing and scheduling or workflow management. By feeding accurate GPS location, traffic and route data into specialised routing and scheduling platforms, operators can benefit from improved levels of dynamic planning. When delays occur or the traffic situation threatens the timely completion of jobs, schedules can be more easily adapted on the fly, helping firms to work around delays by ensuring jobs are reallocated. Field workers no longer have to be contacted to be informed of schedule changes as they can, instead, be automatically notified via their in-vehicle driver terminals. Navigation instructions will be adapted accordingly. Customers can be kept up to date with order progress and

their expectations managed in the case of delays. Automatic email or text notifications can be sent to them, making them aware of any changes to schedules as they happen. Organisation are also benefitting from an increased number of automated processes in the field where a range of mobile hardware – from barcode scanners to cameras – can be integrated with telematics to help streamline service delivery. Field service apps on telematics-integrated, tablet-sized, driver terminals can not only save time but also reducing the possibility of human error by connecting different streams of data. Daily workflow can be automatically loaded onto these devices and on arrival at jobs, specific instructions can be sent to the worker’s device to help them with their tasks before proof of completion is collected using the app’s signature capture functionality, in-built camera, or NFC (Near Field Communication) chip. By utilising such fleet solutions to unlock new efficiencies in workflow processes, organisations can help tackle some of the key operational challenges voiced by mobile workers. Furthermore, by doing so they may find themselves better placed to effectively balance cost management with first-class service delivery. 1 The LGA response to the Local Government Finance Settlement. 2 HCA, Delivering better value for money: understanding differences in unit costs.

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Keeping vehicles and their contents secure is a rising problem for organisations, especially housing associations whose staff take vans home. Here we look at a smart solution that has the power to deter thieves...

A FORENSIC approach to security is needed


HEN it comes to security, Housing Associations maintenance vehicles are particularly at risk as they are frequently taken home by maintenance crews overnight. Especially in cities, vehicles may not able to be parked directly outside a worker’s house – they may live in a flat or have parking restrictions that mean vehicles have to be left some distance away. This makes the vehicles vulnerable to vandals who seek to steal the valuable tools inside. It is this type of crime many Housing Associations are desperately trying to find solutions to help tackle. Cameras and alarms are a good deterrent but if the criminal hides their identity the security footage can be of no use. If an alarm is triggered is usually goes unnoticed and if criminals access the vehicles quickly they are streets away before most people would attempt to alert the police. Extra security locks can be added to prevent locks being drilled out but this again doesn’t stop a thief who will resort to using a crow bar or an angle grinder to access the side or the rear of the van. So why don’t Housing Associations insist on vehicles being kept in a secure

work compound? Well this is because Housing Association maintenance crews have to cover a wide area and if they all have to collect their vehicles in the morning from a depot they will not be able to carry out as many jobs as required as they won’t be in the right area. This means vital repairs cannot be carried out on time. Once a vehicle has been vandalised it can cost between £2-£5k to repair, this means not only that the vehicle is off the road but a hire vehicle may be required, otherwise teams are left at the office waiting for a complex repair to be completed to their vehicle. This type of crime also impacts on vehicle insurance with higher excesses being imposed. The replacement of the tools then has to be factored in and before long the Housing Association is thousands of pounds out of pocket all because one criminal wanted to steal a set of tools to sell on for a few pounds. The solution of compound storage may ultimately mean increasing the number of vans and employees but again this is a costly exercise. So Housing Associations need to think which is the most cost effective solution. One solution is to provide stronger

storage boxes inside the vans that would contain the tools, but the thieves would already be inside the van before realising that they couldn’t steal them – the vehicle has been vandalised but no tools have been taken – but the costly repair costs still need to be met. The best option is to make the tools stored inside the vans worthless by marking them in such a way that they are difficult to sell on easily without being traced which ultimately would lead to convictions. In effect, if you take away the value it takes away the reason for thieves to steal the items. We have recently approached a company who is at the forefront of this technology, and their solution has had proven success in reducing this type of crime. SmartWater uses an extremely robust form of ‘nanotechnology’ to encrypt data, with water being the application medium. As a security tool, SmartWater technology is unique in having helped law enforcement agencies secure hundreds of convictions. And that’s why criminals fear SmartWater so much. Phil Cleary, FRSA, Chief Executive and Co-founder explains more about this innovative product and why it is so effective on the following two pages...

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SmartWater offers a solution to reduce vehicle crime O

K, what’s so different about SmartWater? Last month, the Metropolitan Police in London published a press release that highlighted the fact that burglaries were down 27.5% in areas of Greater London where SmartWater was being used to protect homes, against 5% in other areas. This is a staggering statistic that not only has made both the policing and security world sit up and take notice but also provides positive encouragement to victims of theft, including tradesmen, who are currently suffering from an epidemic of tools being stolen from their vehicles. However, these results stimulate a recurring question – what is different about SmartWater that makes it such a powerful deterrent? The answer is relatively straightforward

By Phil Cleary, FRSA, Chief Executive and Co-founder, SmartWater

– the criminal fraternity fear SmartWater because of our extensive and, frankly, peerless track record of using our technology to help police convict criminals in Court. We have a team of dedicated staff, comprising of former detectives, forensic scientists, special forces and police intelligence analysts that work alongside

law enforcement agencies on a 24/7 basis, who ensure that we maintain our reputation as a potent threat to the criminal fraternity. Hundreds of criminals have been convicted because of police use of our technology, for offences ranging from armed robbery through to the theft of tools from a tradesman’s vehicle. In addition to the award-winning SmartWater ‘traceable liquid’ – each water-based solution contains a unique forensic signature and, although difficult to see with the naked eye, it glows bright yellow under UV light - they have at their disposal a range of specialist technical equipment, which they make available to the police, including ‘trap’ vehicles, especially designed to catch thieves who

Yafate Askale originally denied the offence until he went under the UV light

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ADVICE : VEHICLE SECURITY steal from vehicles. One such case occurred in Brent, where there had been a spate of thefts from motor vehicles, so police deployed a SmartWater trap car with an array of valuable items left on open display, including tradesmen’s tools. Within a few hours, the trap was sprung, the vehicle was broken into and the thief was sprayed with a unique SmartWater solution. Even worse for him, the tools he stole were marked with a different SmartWater forensic marker, providing irrefutable proof for the police. 28 year old Yafet Askale was traced and arrested, whereupon SmartWater scientists provided evidence that resulted in his conviction in Court. The news of our many successes in Court established SmartWater’s credibility within the criminal fraternity and a powerful deterrent was thus created, which not only deterred thieves but also their ‘Receivers’ too – also known as ‘fences’, these are the people who fuel crime by turning a blind eye and buy stolen property from the thieves, despite knowing or believing it to be stolen. A perfect illustration of the impact of SmartWater as a deterrent is provided by an ‘Operation Agena’, which took place during the height of the metal theft contagion a few years ago. West Midlands Police sent undercover operatives into a couple of scrap metal dealers with track records of buying scrap copper ‘no questions asked’. The operatives had with them thick strands of valuable copper and offered them for sale to the dealer who showed concern that cable may be marked with SmartWater. After a few cursory questions, the worker turns off the lights

Still frame from the video of an undercover operation by West Midlands Police

in the workshop and proceeds to scan the copper cable with a UV light. ‘It’s got SmartWater all over it mate, sorry, can’t touch it’ and sends the operatives packing. In the next yard, the worker helpfully showed the operatives a warning sign and explained that if they were caught with SmartWater on any of the metal in the yard the police would close them down ‘instantly’. A video of this operation, redacted for security reasons, can be viewed on SmartWater’s Youtube TV channel The upshot is that the deterrent ‘halo’ effect of SmartWater extends across many types of crime, including theft of tools from the tradesman’s vehicle. Academic research conducted by

Tool clearly showing the SmartWater logo

a team led by Professor Martin Gill from Perpetuity Research found that 74% of the criminals they questioned stated that they would avoid property bearing a SmartWater warning sign and rated SmartWater the most powerful crime deterrent from a list of security technologies, including alarms and property marking etc. As well as a proven track record in Court and our resultant well-established reputation with the criminal fraternity as a potent ‘thief catcher’, the other advantage SmartWater has is that it doesn’t use DNA (which fades in sunlight) and therefore doesn’t need to use microdots (which are fiddly to apply and difficult to locate). So along with being arguably the most powerful crime deterrent in the UK today, SmartWater’s Tools and Equipment packs come with sufficient unique forensic solution to protect dozens of items, which is guaranteed to last five years and simply dabbed on to the tools, an array of warning signs and an undertaking that SmartWater scientists will attend Criminal Court on behalf of the tradesman to help them get their tools back. All this for a special promotion price of £60 inclusive of VAT and postage - the cost of a decent, but ultimately useless, padlock. We think that’s good value. To take advantage of this offer please visit our website shop and enter the promotional code 3QUIP60.

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Vehicle weighing and safe loading E

VERY vehicle on the road, from cars to articulated trucks has what is known as a ‘plated weight’. It is illegal to exceed this plated weight. The DVSA and the police both have powers to stop, weigh, and restrict any vehicle on a UK road. This means that an operator who is running their truck illegally could find themselves on the receiving end of a stiff penalty, in addition to the inconvenience of not being able to continue their journey. If you run a large fleet of vehicles, it is likely that you have an ‘O’ Licence. When you signed up for this licence, you agreed to meet a number of conditions to do with the safe running of your fleet. One of these was “Vehicle and Trailers are not overloaded”. In addition to this, an ‘O’ Licence holder has an obligation to notify the Traffic Commissioner of any convictions which are not spent – and this includes fines and prohibitions for overloading. This will harm your OCRS (Operator Compliance Risk Score). Even if you don’t require the above licence, you must still comply with the law. Overloading a vehicle will result in contravention of health and safety legislation, which could lead to a negligence claim if it is proven an employer failed in its Duty of Care to its employee. As such, you have a Duty of Care to yourself, your employees and

the general public to ensure that your vehicle (and those of the people who work for you) are safe and used in a legally compliant fashion. Overloading is an absolute offence – which in extreme cases could lead to charges of Corporate Manslaughter. SOLUTIONS It is important to start with the specification of the vehicle and ask the question: Is it correctly sized to do the job? Many vehicle manufacturers now produce small vehicles with large carrying capacity at their customer’s request. You then need to look at your monitoring capabilities. When was the last time you check weighed a vehicle? Do your drivers have a list of public weigh bridges? Do you have a procedure in place? Training is also important. Do the appropriate staff know the correct weight limits for your vehicles? If your drivers carry out multi-drops, have they been trained in how best to redistribute a load? Finally, provide your drivers with a means to monitor their load condition. There are systems available suitable for almost any vehicle configuration including axle load indicators and onboard weighing. These systems make it really simple to identify any overloading issues and take the hassle away from visiting weigh bridges.

VEHICLE WEIGHTS & LICENCES According to the Department for Transport vehicle categories on driving licences can depend on the weight of the vehicle - the different terms you might see are explained below. UNLADEN WEIGHT The unladen weight of any vehicle is the weight of the vehicle when it’s not carrying any passengers, goods or other items. It includes the body and all parts normally used with the vehicle or trailer when it’s used on a road. It doesn’t include the weight of: • fuel • batteries in an electric vehicle - unless it’s a mobility scooter or powered wheelchair MAXIMUM AUTHORISED MASS Maximum authorised mass (MAM) means the weight of a vehicle or trailer including the maximum load that can be carried safely when it’s being used on the road. This is also known as gross vehicle weight (GVW) or permissible maximum weight. It will be listed in the owner’s manual and is normally shown on a plate or sticker fitted to the vehicle. The plate or sticker may also show a gross train weight (GTW), also sometimes called gross combination weight (GCW). This is the total weight of the tractor unit plus trailer plus load.

TIPS FOR SAFE LOADING • • • • • • • • •

Ensure that your vehicle is suitable for the load you want to carry. Use the correct equipment to secure the load. Make sure your load is stable before you tie it down. Don’t load heavy items on a roof-rack Put heavy items on the bottom of the load if it is going to be stacked. Make sure those heavy items are along the centre line of the vehicle, and within the wheelbase. Spread the load evenly to ensure you do not exceed the legal maximum weight for each axle. Changes in the load distribution will occur as you go along your delivery route. Be prepared to move the load around to maintain an equal weight distribution. Use the proper anchorage points on your vehicle. Check the load restraints at regular intervals.

34 FLEET Manager



Approved for EMC Approved for EMC



Driver Overload Prevention for to Tonnes Affordable overloaded protection for vehicles of upup to 8.2 Tonnes DriverFriendly Friendly Overload Prevention forvehicles vehicles up to8.2 8.2 Tonnes TM TM The ininthe the has Limitlite Plus is the next generation inrange, Axle Load Indication display for Light Thelatest latestdevelopment development theLimitlite LimitliteTM range, theTradesman Tradesman display has TM been at request, order provide simple visual guide Commercial A totally newinindesign based onaathe original Limitlite beencreated createdVehicles. atcustomer customer request, orderto to provide simple visual guide , to condition of your Using the same and which has been installed on thousands vehicles over tothe theloading loading condition ofsuccessfully yourvehicle. vehicle. Using the sameoftried tried andtested tested TM TM sensor technology as the market leading Limitlite range, which has had nearly 25 years, the all new Limitlite Plus not only features Axle and GVW TMPlus sensor technology as the market leading Limitlite Plus range, which has had thousands of units installed across many years, the Tradesman allows an ‘at protection for all vehicles up to 8.2 tonnes, but also Remote Fault Reporting thousands of units installed across many years, the Tradesman allows an ‘at aaglance’ check front rear through usefor of both VTS glance’the check for bothsystems frontand and**. rearaxle axleloads, loads,as aswell wellas asGross GrossVehicle Vehicle Weight. Weight.suitable for new or retrofit applications and accurate to within 5% Equally TM TM Plus is the economic meanshas of the total vehicle weight, Limitlite Equally suitable for applications, the Limitlite TMTradesman Equally suitable fornew newor orretrofit retrofit applications, themost Limitlite Tradesman has available reducing the riskinstallation of prosecution the Road via Traffic Actor the of thanks to transfer theadded addedofbenefit benefit ofquicker quicker installation thanksunder todata data transfer vialaptop laptop or handheld programmer. display smaller than the existing meaning and subsequent fines. The ItThe also helpsisisensure loaded to its handheld programmer. display smallerthat thanthe thevehicle existingisrange, range, meaning easier away and requires driver maximum capacity for from profitability, andarea, helps reduce theno carbon footprint easierinstallation installation away fromthe theswept swept area, and requires no driverinteraction. interaction. Vehicle Telemetry (VTS) output comes as standard and allows for remote and ‘wear and tear’ caused by running an overloaded vehicle. Vehicle Telemetry (VTS) output comes as standard and allows for remote overload overloadwarnings warningsand andfault faultreporting. reporting.

**aVTS Capabilities:

(advanced Vehicle Telemetry System) Increasing numbers of fleet users are checks, specifying Accurate to the guidelines for spot Accurate towithin within theVOSA/DVSA VOSA/DVSA guidelines forroadside roadside TM spot checks, Vehicle Telemetry Systems (VTS). When combined with the Limitlite Plus unit Red this economic means of ensuring thatfrom a driver thislatest latestapplication applicationis isthe themost ensuring driver Forge, itmost is noweconomic possible tomeans monitor of your vehicle’sthat load acondition protects and the company from or of license. protectsboth bothhimself himselfremotely. and theProviding company fromfines, fines,penalties penalties orloss loss ofthe license. a signal output to the Telemetric unit, TM TM InInaddition, the Limitlite Tradesman benefits from a lifetime warranty on TM Limitlite Plus allows for datafrom capture of overloaded events, with addition, the Limitlite Tradesman benefits a lifetime warranty onparts parts and labour, subject to regular service and calibration*, meaning that long term built-in damping to only indicate true overloads if the condition is and labour, subject to regular service and calibration*, meaning that long term such for a given length of time. This avoids false readings caused costs are kept to a bare minimum. costs are kept to a bare minimum. by sloped or rough ground or severe braking. Also, subject to * For more information pleasethe contact. VTS suppliers’ capabilities, it is now possible to transfer * For more information please contact. data packets containing percentage weights and fault reporting information. Red Forge Limited Red Forge Limited 9 Palmers Road, Moons Moat East, Redditch, Worcestershire. B98 ORF. England. 9 Palmers Road, Moons Moat East, Redditch, Worcestershire. B98 ORF. England. Tel: +44(0) 1527 526112 Fax: +44(0) 1527 523862 email: Tel: +44(0) 1527 526112 Fax: +44(0) 1527 523862 email:

KEY FEATURES AND BENEFITS KEY FEATURES AND BENEFITS n Monitors Monitors GVW GVW plus plus Front Front and and Rear rear n n Monitors GVW plus Front and Rear Axles n Easy Axlesto use – no button pressing required n Easy to interpret display giving simple n Easy to interpret display giving simple ‘Traffic Light’ representation n LED High visibility cab-mounted LCD of LED ‘Traffic Light’ representation of load condition display load condition

n Easy useaudible – no driver input warning required Visualtoand overload n Easy to use – no driver input required signal with Mute option n Visual and Audible alarms n Visual and Audible alarms n In-built dynamic display damping to n In built display damping to help n reduce In built display damping to help false readings avoid false readings from uneven avoid false uneven n surfaces Heavy duty readings cast alloyfrom sensors for surfaces optimum reliability and an extended n Heavy duty cast alloy sensors from life cast alloy sensors from n working Heavy duty the tried and tested LimitliteTM TMrange the tried and tested Limitlite n Dedicated after-care service range n Dedicated aftercare service Dedicatedtoaftercare service nn Accurate within the same n Accurate to within the same down DVSA n tolerances Accurate tolaid within theinsame tolerances laid spot downchecks* for VOSA/DVSA guidelines tolerances for laid down for VOSA/DVSA spot checks** spot checks** n Single axle version available if n Vehicle Telematics as standard (VTS) n required Vehicle Telematics as standard (VTS) n In-built fault reporting Telemetry System (aVTS) n Vehicle In-built fault reporting compatible ** n Single Axle version available if n Single Axle version available if n required In-built fault reporting required

**Reference Lacors **Reference Lacors


GREY FLEET : The Public Sector should continue to tackle the issue ‘Grey fleet’ is the term used to describe any vehicles that do not belong to an organisation, but which are used for business travel. This might include a vehicle purchased via an employee ownership scheme, a privately rented vehicle or a vehicle privately owned by an employee. Some great work has been done already in the Public Sector to reduce grey fleet and organisations should continue to look at solutions...


HE Department for Transport (DfT) and Health & Safety Executive (HSE) both make it clear that organisations have a Duty of Care towards all employees that make workrelated journeys regardless of vehicle ownership. This means that grey fleet needs to be managed in exactly the same way as the owned or leased fleet. There is plenty of advice available to help organisations manage grey fleet and last year Fleet Manager published extracts from a report from the BVRLA, put together with the Energy Saving Trust, which was particularly informative and provided lots of working examples and case studies. This was also highlighted at our recent FM17 conferences by guest speakers from the EST Ian Featherstone and Paul Gambrell. To read the report in full go to: files/documents/research/bvrla_grey_fleet_final_0.pdf. Here we reiterate some of the points that we feel are very useful. Although, it is possible to manage grey fleet vehicles effectively, many public sector organisations and housing associations struggle to do so on grounds of resource, expertise and the greater difficulty in monitoring vehicles not directly owned or managed by the organisation. Grey fleet vehicles are generally older than company owned cars and are known to contribute the bulk of the road transport CO2 emissions in some organisations. Tackling grey fleet vehicles will help reduce an organisation’s carbon footprint and contribute towards achieving CO2 reduction targets. Grey fleet mileage re-imbursement rates are normally considerably higher than alternative modes of travel and a focus on grey fleet vehicles helps employees make conscious decisions about the journeys they make. This typically results in a reduction in unnecessary business journeys and reduces the strain on travel budgets. In the absence of a structure for mileage verification or claim submission, drivers may claim mileage expenses for journeys

36 FLEET Manager

undertaken at irregular intervals, lumping claims together and based on ‘guesstimated’, often exaggerated journey length. As an example, a driver rounding up a claim from eight to 10 miles increases the journey cost by 25%. The financial case for tackling grey fleet is, on the face of it, compelling. There are, however, many competing factors, predominantly financial but not solely limited to reimbursement, which can limit progress. Employees in the public sector have been subject to pay restraint for a number of years, which makes negotiating any perceived cut in benefits difficult. The level of business mileage reimbursement has become part of the overall compensation package in the eyes of many employees including union representatives arguing their case with employers. With the average grey fleet car being 8.2 years old, depreciation is low and once fuel is taken into account, cost per mile is typically around 15 pence per mile. As a result, there is a strong incentive to drive and claim potentially unnecessary mileage. The responsibility for grey fleet management is often poorly defined in the public sector, with HR having responsibility for terms and conditions of employment, but with payments made against expenses claims. Quite often, the department responsible for and with expertise in vehicle fleet management has little, if any responsibility for grey fleet.


FINDING A SOLUTION There are a number of alternatives to grey fleet vehicles. Telephone or video conferencing, public transport, car rental, car clubs, car leasing and encouraging the take-up of salary sacrifice schemes are the most popular options and ones that are easy for Public Sector organisations to implement. CAR RENTAL Daily rental is a serious option and provides the newest, cleanest and safest vehicles for employees on a flexible basis. Cars can be delivered to the office or home and rented for as little as one hour to one month. Employers can be provided with detailed management reporting information to help monitor usage. Rental allows an employer to monitor vehicle emissions, costs and the health and safety of employees. LEASE CARS For high mileage grey fleet users, particularly those travelling more than 10,000 miles per annum, a company or lease car becomes cost effective. Low emission cars will minimise Company Car Tax exposure for the employee and be a cost-effective and fuel efficient alternative for the employer. Lease cars are offered by certain NHS bodies once regular users reach a particular mileage threshold, however Local Authorities – once large users of leasing for staff travel – have discontinued most schemes, often as a result of political pressure and the arguable belief that staff should not be seen driving around in new cars. For the employer the benefits of lease vehicles include: • Extensive vehicle choice. • Fixed vehicle costs for the term of the lease. • Reduced vehicle administration. • Improved cash flow. • Tax efficient if low emission vehicles are chosen. • A range of additional services available from supplier. For the employee benefits include: • New, safe reliable transport. • No financial risk, driver only pays for private vehicle use. CAR CLUBS There are also a number of types of car clubs but all involve the shared use of vehicles. A booking system enables users to check vehicle availability online and access the booked vehicle with a membership card or smartphone app. Corporate membership of car clubs can be used for publicly available vehicles or for organisations who are heavy users, vehicles can be reserved during working hours for exclusive use of employees. Car clubs can provide travel at a lower cost than grey fleet or a traditional pool car, particularly for short duration trips. Migrating an element of grey fleet travel to a car club contributes towards meeting duty of care requirements as driver licences are checked and the vehicles are maintained by the club.

Where employers do allow own vehicle use it is important that the use is managed to comply with duty of care obligations, this includes areas such as: driver licence status, insurance validity, vehicle condition and mileage audit. SALARY SACRIFICE Why is opting for a new vehicle via a Salary Sacrifice Scheme a good option? It is for the tax advantages? Recent surveys suggest not. The vast majority make their choice based on the all-inclusive nature of the package available to them. Staff never having to worry about increased garage costs because all maintenance is included is a major plus point. The idea of just add fuel and fixed cost motoring helps people with monthly budgeting and takes away the worry of meeting unforeseen bills. Changes made in the Autumn budget last year have been effective since 6 April. Now the Government is encouraging drivers to opt for an Ultra-Low Emission vehicle. Not only are they exempt from the new (SSVS) rules, but they help to reduce environmental impact and have lower running costs. It is also important to understand that new Benefit in Kind (BIK) tax rates have just been introduced and they may also influence choice over the next three to four years (see table opposite). For drivers selecting sub-100g/km vehicles, the tax burden will be eased in 2020/21 as bills reduce with the introduction of a more granulated system. Simultaneously, the government is introducing a mileage range element to the tax system for plug-in hybrid cars. Tax changes can be confusing for company car drivers so we have tried to simplify what they mean... As there are no current plug-in hybrid cars on sale in the UK with an electric mileage range of 40 miles or more this means these cars are excluded from the three lowest CO2/electric mileage range tax brackets in 2020/2. By way of an example if a plug-in hybrid car was to be launched with a range of 130 miles or more and the CO2 emissions were 1-50g/km, the benefit-inkind tax burden in 2020/21 would be 2% - a 7% point saving versus 2017/18 and a 14% point saving versus 2019/20. If you think this is complicated to comprehend, later in 2017 we will see the introduction of the new Worldwide Harmonized Light Duty Vehicles Test Procedure (WLTP). The new test procedure aims to provide a more realistic picture of fuel consumption than the existing New European Driving Cycle (NEDC), however if fuel efficiency figures start to better reflect real world driving conditions this may also result in CO2 emission increases. In 2017/18 the driver of a pure electric car such as the BMW i3, Nissan Leaf, a Tesla or a Volkswagen e-Golf will be taxed at 9% rising to 13% in 2018/19 and 16% in 2019/20 before reducing to 2% in 2020/21. But the savings that can be made on the cost of motoring coupled with the benefits that can be derived from having a car through a Salary Sacrifice Scheme will help to balance this cost. Drivers of plug-in hybrid cars such as the Mitsubishi Outlander PHEV will incur similar tax increases over the next three years before tax levels are linked to electric mileage range as well as CO2 emissions (1-50g/km). However, drivers will save tax due to a 2% cut versus 2019/20 levels.

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Getting to grips with Managing Occupational Road Risk W

HEN employing staff that will take part in ‘at work driving’ it falls within your duty of care responsibilities to ensure that your drivers have the correct level of competence to apply their skills, and that any vehicle they may potentially drive is correctly maintained, is safe and fit for purpose. Health and safety law applies to work activities on the road in the same way as it does to all work activities and you need to manage the risks to your drivers as part of your health and safety arrangements.

THE LAW Employers have duties under health and safety law for on-the-road work activities. The Health and Safety at Work etc. Act 1974 (HSW Act) 2 states you must ensure, so far as reasonably practicable, the health and safety of all employees while at work. You must also ensure that others are not put at risk by your work-related driving activities. Ignorance is not a defence, so it is vital that your drivers are kept safe, not only to protect them from potential harm but also to protect the wider public who they will come into contact with. In order to do this you must put systems in place to ensure drivers and vehicles are monitored. Here are some checks / ideas that you are advised to make as part of your regular driver assessments:

Check that your drivers have the correct categories listed on their driving licence to drive the vehicle they will use as part of their job. For example if they need to tow a trailer or drive a minibus.

• Check the validity of their driving licence on a regular basis. • Check for endorsements and points on the driving licence that might indicate a potential issue for the driver or your insurance policy. • Driving ability test - when recruiting ask the driver to show their competence by driving with you out in the road. • Ensure the correct training has been given for the vehicles used by your drivers. •

Check with the driver to make sure you are aware of any health issues that may effect their ability to drive. You obviously have to think about a person’s right to privacy here so you should take this into consideration.

• Ask drivers to keep up-to-date with their eyesight tests? •

Think about the well being of your drivers, and if they are generally happy in their role. It is important to listen to staff, grievances that go unnoticed can lead to other problems make your drivers feel valued and they will repay you by looking after their vehicles.

Reward and incentivise drivers to make them feel part of your organisation, involve them in some of the decision making when it comes to vehicle replacements - take on board feedback and incorporate it into your plans.

• Driver training should be ongoing and further training should be encouraged. • Mobile phone use - make sure you have a strict policy in place that is communicated to all drivers. • Accident reporting - even near misses need to be reported as they happen. • Drug and drink policies at work need to be clearly defined and drivers need to be aware of your testing and appeals processes. New Health & Safety sentencing guidelines are now firmly in place and the risk of higher penalties (see legal pages 12 and 13) for being found in breach of your duty to employees is being profoundly felt, so it should be a top priority for all organisations to get to grips with Managing Occupational Road Risk.

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VER the life of your fleet costs can become easy to predict and budget for. Most fleets have a repair and maintenance budget, which can be adjusted year-to-year based on the age of the fleet and any obvious upcoming maintenance needs. Having a vehicle off the road for repairs adds more demand on the other vehicles in your fleet, which in turn will increase their wear and tear. If certain vehicles are not available for use, you may not be able to offer your full line of services. You also may have employees who cannot get to customers or to site to complete vital work. When you can’t meet your deadlines because vital parts of your fleet are unavailable to you, you will risk incurring penalties and overrun costs - not to mention the severe impact on your established business reputation. Fleet and Transport Managers therefore need to be proactive and focus on preventive maintenance instead of reactive maintenance. Make sure your maintenance is automated, but as the same time don’t forget the daily visual checks your drivers should be making before taking a vehicle out from your premises. If drivers are trained to look out for simple visual clues that indicate minor defects it could save that vehicle from needing expensive repairs that would occur if overlooked. It also reduces the chances of a fine, for example for a broken brake light. Obvious checks are tyres, fluid levels and visual damage to light clusters, bumpers etc. Vehicle body condition checks are also a way of identifying if a vehicle has been involved with a minor collision, drivers should in effect sign-off the vehicle condition before use each day.

Reducing your exposure to VEHICLE DOWNTIME It is widely accepted that any company that relies on a fleet of vehicles cannot cope with excessive downtime. The costs associated with vehicle downtime are usually the repairs necessary to get the vehicle back on the road again, but the loss in productivity, unlike repair costs, is a cost that is connected to but is more challenging to measure. You will find a full vehicle checklist on the following two pages. A plan for vehicle replacement is also an important way to stop the increased costs of vehicle downtime. Vehicles have a limited lifetime, and the number of breakdowns and costs of repair go up significantly as the age of the vehicle increases, so you need to assess each vehicle and consider do you repair or replace. Another consideration is that older vehicles tend to be less fuel efficient so replacement could lead to greater fuel savings, that could offset some of the cost

of replacement. Older vehicles also pose a greater risk to drivers especially if they have been in heavy use. The extra wear and tear can lead to issues such as brake and engine failure which could potentially lead to a more serious incident involving your drivers - increases your exposure to risk as their employer. If you run more complex vehicles ask yourself are all drivers who potentially could use these vehicles properly trained, improper use can lead to greater wear and tear and expensive maintenance. Bearing in mind the problems associated with vehicle downtime, short term or long term vehicle hire could be a solution. This service can be arranged for you by your fleet maintenance provider or vehicle hire partner. Hire vehicles tend to be replaced every 12- 24 months so your fleet would always be running the most fuel efficient vehicles. During certain times of the year, demand on your fleet may fluctuate and you need to ensure you have sufficient vehicles to cope, so again, vehicle hire can eliminate seasonal downtime and will ensure you always have available vehicles on the road. If you implement the correct initiatives, you will to minimise vehicle fleet downtime and as the ultimate responsibility falls with you as the fleet or transport manager it is important to consider all options that are available to you.

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Improve safety levels and unscheduled downtime with a simple vehicle walk around check Make it part of every driver’s daily routine...

1 2


BATTERY • Battery is secure and cables are connected correctly. • Battery is not leaking.


LIGHTS • All internal and external lights, indicators and dashboard lights work correctly. • All lenses are clean and the right colour. • Brake lights work when the brake is applied and off when released. • Registration plate lights are clean and working properly. • Headlights are adjusted to aim light correctly.


Wipers operate when switched on. Wiper blades are undamaged and clear windscreen effectively. Washer fluid is topped up and sprays correctly onto the windows. All fluid levels are correct, including brake fluid, engine coolant, engine oil, power steering and water. There are no leaks under the vehicle when the engine is running.

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All mirrors are secure, aligned and undamaged. All windows and mirrors are clean. Your view of the road is not obscured by discoloured glass, stickers or load.


All doors open and close correctly. All doors are secure, with functioning locks. No body panels are seriously damaged or loose.

SEATS AND SEATBELTS • Your seat is secure and positioned properly for comfort. • You can reach and operate all controls properly. • Seatbelts are undamaged and fully operational.

LOAD • •

All loads are secure and not over the legal limit for the vehicle. Van doors are secure and locked.


Remember, whatever size your fleet, you have a Duty of Care to protect your drivers and the people they come into contact with.

8 9 10

11 12

13 14

FUEL • There is a full tank of fuel or enough to complete the journey. • Check the fuel cap seal for signs of fuel leakage. • Fuel cap is securely fitted.

BRAKES • Brakes work correctly and do not have any excessive pedal travel. • Handbrake works properly.

TYRES AND WHEELS • All tyres are legal (with a minimum tread depth of 1.6mm) and are correctly inflated. • There are no deep cuts or damage to the tyre walls. • No cord is visible on the tyres. • All wheel nuts are secure and tightened properly. • The spare tyre or inflation kit is present. • There is no irregular wear and tear on the tyres.

TOWING AND TAIL LIFTS • All lights are working. • Trailer and tow bar are secure. • Tail lift is undamaged and works correctly.

EMERGENCY EQUIPMENT • Your mobile phone is charged, in case of emergencies. • You have emergency breakdown numbers in the vehicle. • You have an emergency sign/triangle. • You carry water, particularly during hot weather. • You have high visibility clothing available at all times.

EXHAUST • The exhaust has no visible blockages. • The exhaust doesn’t emit excessive amounts of smoke.

HORN AND STEERING • Horn works and has a continuous tone. • Steering works correctly and has no excess play.

All checked and ready to go...

FLEET Manager 41

COMMERCIAL NEWS Renault Trucks UK, working in partnership with Veolia, has delivered a class-leading lowest entry Range D day cab as part of a £5 million investment over the next two years to improve driver direct vision while increasing productivity for multiple collection operations

CHALLENGING CONVENTION: Class-leading low-entry Range D Day Cab delivers enhanced safety and efficiency for Veolia C

HALLENGING the conventional approach to low-entry, high-vision vehicles, Renault Trucks UK – working in partnership with Veolia – the UK’s leading resource management company, has delivered a class-leading lowest entry Range D day cab, as part a £5 million investment over the next two years, that improves driver direct vision while increasing productivity for multiple collection operations. “Transport for London’s CLOCS programme has made low-entry, high-vision vehicles a priority to minimise work-related road risk, underlined by the London Mayor’s Direct Vision Standard system,” said Nigel Butler, Renault Trucks UK’s Commercial Director. “By working with Veolia we have been able to gain a real insight into the complexities of their operating environment and to deliver a cost-effective, ex-factory low-entry vehicle solution that requires no additional conversion and is designed around their urban cycle to improve both on road safety and operational efficiency.” With a class-leading ground step height of just 375mm (some 75mm lower than

42 FLEET Manager

traditional crew cab models in this sector) the Range D Low cab is accessed via two steps that sit slightly inside the cab for easy use. For Veolia’s crews, often undertaking more than 100 collections in a day, the classleading entry and exit height, achieved by fitting 315/60 tyres and air suspension front and rear, is highly valued. An additional ‘kneel’ function drops the front of the vehicle a further 50mm. The day cab also improves the driver position, supporting primary awareness by giving more direct vision of other street users. It also provides a more flexible option for logistics management when vehicles only have a crew of two. Currently operating the second biggest self-managed fleet in the UK, Veolia manage many contracts that involve vehicle collections in busy urban areas. With a central focus on maintaining health & safety and the environments where they work, the company continuously look for ways of advancing their operating capability. Highlighting this latest innovation Estelle

Brachlianoff, Senior Executive Vice President for Veolia UK and Ireland said: “Work safe, home safe, is our guiding principle for both our teams and for the communities where we work. By introducing this development for our fleet we will help to protect other road users and help our crews. This will also help us to operate more productively for our many customers, and extend the safety aspects of our operations.” Renault Trucks’ new low-entry solution is based on a Range D Wide (2.3m) cab, and is available as a 4x2 18-tonne rigid or 26-tonne 6x2 rigid tag with fixed or steered rear axle. Equipped with Renault Trucks’ fuel efficient DTI 8-litre engine, with a choice of power ratings (250hp, 280hp or 320hp), the Range D Low can be specified with a manual, Allison (automatic) or 12-speed Optidriver automated gearbox, making the vehicle suitable for multi-drop operations as well as regional and national use. • The Direct Vision Standard is causing quite a stir for HGV operators in and around London – see concerns raised in a comment from the BVRLA opposite.


TfL needs to do more to justify Direct Vision Standard plans


HE trade body for the vehicle rental and leasing industry in the UK has opposed Transport for London’s proposal for a new Direct Vision Standard (DVS) for trucks entering London from 2020. Responding to TfL’s online consultation on the DVS, the British Vehicle Rental and Leasing Association said the proposals were unworkable and unsupported by clear road safety evidence. Mayor of London Sadiq Khan wants to create a rating system from zero to five stars to grade HGVs based on the level of direct vision the driver has from the cab. Mr Khan has proposed that lorries with a zero star rating are banned from London by 2020. Furthermore, from 2024, only lorries that achieve a star rating of three stars or more would be permitted entry into the capital. In order to achieve a five star rating, trucks must either be fitted with a Low Entry Cab (LEC), or have a transparent panel in the passenger door. The mayor justified his decision with the claim that HGVs were involved in 22.5%

of pedestrian fatalities and 58% of cyclist fatalities on London’s roads in 2014 and 2015. Commenting on the proposals, BVRLA Chief Executive Gerry Keaney said: “We welcome the Mayor’s attempts to improve road safety in London, but while his intentions are noble, he’s approaching this the wrong way. Installing a window in the door panel of every truck our members operate is just not feasible, and there is only a limited number of LEC vehicles currently on sale. TfL needs to provide more robust safety evidence to justify the changes needed – it should clearly explain how this new standard will work. BVRLA members are already improving road safety in the capital, as they have invested heavily in cyclist detection systems, sideguards and cameras. While rental and leasing companies are unable to endorse the DVS proposals as they stand, we have told TfL that we want to help the Mayor meet

his goals.” BVRLA members are responsible for one in every five HGVs on UK roads, and the association highlighted that road safety is not a matter for TfL alone. “Road deaths are not just an issue in the capital,” Keaney added. “We feel that any new standard should be applicable for all cities in the UK, not just London. Our members hire out HGVs across the country to enable companies to conduct their business. One day a vehicle might be needed in Birmingham, and the next it could be required to travel into London. Companies should not be forced to make separate considerations solely for work in the capital.” Going forward, the association has called for policymakers to consult the industry and put together a nationwide road safety framework that is backed up by a clear cost benefit analysis and forms part of a national type approval scheme.

Flush and clean, lean and mean Isuzus ISUZU TRUCK UK and Milner Industrial, the UK agents for Dutch built ROM sewer cleaning machinery, have partnered together to manufacture the latest Isuzu ROM combination truck specification. Two new Isuzu Forward N75.190 7.5tonne rigids, featuring ROM high pressure jetting/vacuum bodies for reactive sewer cleansing work,  have been supplied by Milner Industrial to one of its national account customers. “We are finding that customers in the UK are moving away from the mainstream choice of bodywork and require a product with a proven higher pedigree for reliability and productivity. The choice of ROM Smartcombi equipment, married to the Isuzu N75.190 chassis, is the ideal specification. The Isuzu is an all-round exceptional chassis, especially with its three-year warranty included,“ said Chris Milner, director, Milner Industrial. Unlike other products, ROM bodywork is completely hot dipped galvanised so they have excellent anti-corrosion benefits, enabling them to have a second life on a replacement chassis when necessary.  “At 7.5 tonnes, these two Isuzu vehicles are some of the most powerful combination trucks on the market at that weight category, they combine precision engineering  with state-of-theart technology and proven reliability, having been sold for many years for some of the most hostile environments throughout the

world,” added Chris Milner. “The ROM  Smartcombi is a highly versatile machine and we are the only manufacturer to have the same performance package you get in a 7.5 tonne truck also available in a 3.5 tonne chassis option, giving  all size companies access to the latest vacuum and high-pressure jetting technology.” With the lightweight Isuzu 7.5tonne chassis and ROM combination body, the vehicles carry a 3,000 litre tank capacity for fresh and waste water, whilst still having enough room to carry all the camera equipment and tools legally within the 7.5 tonne GVW. The jetting pump has options of 150 bar/100 litres per minute to 200 bar/72 litres per minute and the vacuum pump can handle up to 7,500 litres per minute, making this combination ideal for intensive reactive work. Coupled with a 120m hose reel with a ½” hose reel, full radio remote control and unrivalled storage options, the Isuzu ROM combination provides power and performance to handle the most challenging of jobs.

FLEET Manager 43


VAUXHALL CONVERSIONS: MOVANO Big on choice and reliability 4X4 – Approved Conversion

European Whole Vehicle Type Approval e1*2007/46*1191*00

Vauxhall Movano 4X4 conversion from specialist converter Oberaigner offers perfect solution when conditions Conversions are somethingThe that Vauxhall takes very seriously because they make up a the large part of public prove just too much for a single-driven axle. Developed for a wide range of vehicle applications such as fire and rescue, police sector and housing fleets. Inand order toforestry provide solid choiceplus fornumerous customers the manufacturer has developed military, and a utility companies professional applications, the conversion is fully approved by the a range available from recognised converters so that organisations can get theWhole rightVehicle vehicle the job Vauxhall Special Vehicle Engineering team and is covered by European Typefor Approval.


N order to provide a versatile set of options for its customers, Vauxhall Conversions are specifically designed and manufactured for just about any kind of use, no matter what the requirement. When it comes to public sector and housing fleets it is essential that there are choices available to suit precise specialist needs. Of course, the success of any vehicle conversion stems from the thought put in at the planning stage. Vauxhall’s conversions encompass a vast range of Movano chassis and crew cabs plus both Vivaro and Movano platform cabs provide the ideal base for the vehicle converter. With front-wheel drive, rear-wheel drive and heavyduty twin rear-wheel drive variants available there’s also one for any kind THE APPROVED CONVERSION PROCESS Key selling points Typical conversion features of operation, no matter how diverse. Each conversion supplied by third party converters must meet Vauxhall > Switchable All-Wheel Drive (AWD) for > New front axle Completing the factory-based picture requirements. Warranty and support ofand the conversion matches the base useAftersales under poor road conditions > Driveline adaptation featuring new prop s are three conversions – tipper, dropside off-road driving (Except Oberaigner whichjoint case and front axle drive vehicle but is covered by the Converter is 2transfer years/75k miles.) and box van models in a number of > Additional weight kept to a minimum by use of > Lengthwise locking rear differential lightweight components configurations. > New engine cross member Benefits of an Approved Conversion: > Minimal vehicle lift due to compact > 90-litre fuel tank and replacement/re-rou All Vauxhall factory conversions carry AWD system • Greater flexibility and variance than Factory Conversions fuel lines the full Vauxhall three-year/100,000 > Switchable 1:1.42 gearing ratio (Terrain gear) • Reassurance of knowing it has been technically assessed and> approved Extended fuel filler flap with facia-mounted control panel for mile warranty on both the chassis and • Options offered by converters may not have a matching warranty, > Raisedand chassis frame with additional AWD system Vauxhall approved conversions mounting brackets, spring strut adaptatio the conversion. should be checked > Extensive use of existing components helps to These conversions have been tested to ensure shock absorber fixings and spacing blocks reduce conversions costs However, as well as the factory-based they meet the technical standards required by > 65mm increased ground clearance > Standard servicing requirements through the General Motors UK Limited. ONE-INVOICE APPROVED CONVERSIONS AVAILABLE ON SOME OPTIONS conversions there’s a range of Vauxhall Vauxhall retail network chassis cabsApproved plus One-Invoice Conversions aremiles a relatively addition to the approved specialist conversions Movano 4X4 panel vans, > Two-year/75,000 conversion new warranty tipper and dropside core conversions Vauxhall conversion portfolio. They are carefully selected conversions chosen available too. From Combo through EC WVTA e1*2007/46*1191*00. to complement the existing range of Factory Conversions. They can be ordered to the Vivaro and Movano ranges. By through Vauxhall and will be delivered to the Retailer as a complete having ‘recognised converters’ Vauxhall With overconverted 20 years’ experience in the design and production of 4X4 conversions, the vehicle. Warranty and Aftersales support of the conversion matches the base can provide customers with their brand Please note Oberaigner Group is one of the leading supplie vehicle but is covered by the Converter. but enable them to choose something off-road vehicles in this sector of the commer Typical conversion examples shown. vehicle market. Designed and manufactured Conversions on other model variants are more specific from a trusted converter the most exacting standards, their products available please consult the converter. Full Benefits of a One-Invoice Approved Conversion: such as Trucksmith, Ingimex , Clarks or marketed worldwide and are also supported specification, option and colour availability • Transparent ordering conveniently managed by one-invoice the very best in technical support and servic details of the Movano range appear in the Red Forge, for example. Movano brochures available from your • Carefully selected from established converters that are approved by Vauxhall Converter contact details: From a versatile lightweight tipper Vauxhall retailer or Lo-call 0845 600 1500. • Conversions type approved to ECWVTA (European Whole Vehicle Type Approval) Alternatively, details can be found on our For conversion pricing, option and warranty details contact: through to a robust and heavyweight website at Thomas Wendschuh, Oberaigner Automotive GmbH, Roman-Oberaigner-Allee 1, 18299 Laage, Germ 4X4 Movano, there’s a breadth of For full details of all One-Invoice Approved Conversions Website: refer to the latest Email: Tel: +49 38454 3290 Vauxhall Approved Conversions copy of the Commercial Vehicle Price Guide available to download from available, designed to meet a range of specialist requirements.

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Just some of the recognised converters... MOVANO LUTON VAN

The Vauxhall Movano Luton van from Ingimex has been specifically designed for the transport of dry freight or secure loads. What’s more, the extensive use of aluminium construction methods gives the conversion an outstanding payload capacity while the body structure and shutter have been designed to meet the very latest in European design standards. Contact: Ingimex Limited Telephone: 01952 585833 Email: Website:


The Vauxhall Movano 4X4 conversion from specialist converter Oberaigner offers the perfect solution when conditions prove just too much for a single-driven axle. Developed for a wide range of vehicle applications such as fire and rescue, police and military, forestry and utility companies and many other professional applications, the conversion is fully recognised by the Vauxhall Special Vehicle Engineering team and is covered by European Whole Vehicle Type Approval. Contact: Oberaigner Automotive GmbH Telephone: +49 38454 3290 2290 Email: Website:


This lightweight tipper, designed and developed by VFS using lightweight, high strength steel, for an optimised payload capacity. It also has a lowered deck for a more ergonomic working height. The body is powder coated and made from a wax injected box section construction. The five-stage, chromeplated under floor ram provides a 50° tip angle employing a high performance, 2kW electro-hydraulic power pack which can be operated via a cab-mounted, spiral wander lead. Contact: VFS (Southampton) Limited Telephone: 02380 613612 Email: CONTINUED ON PAGE 46 > Website:

STEP UP WITH TRUCKSMITH’S KNEEHI® LOW-LOADING Luton vans provide a practical solution for fleet buyers looking for an accessible LCV with maximum payload. Trucksmith has been a pioneer of the type for 30 years, and its Vauxhall Movano KneeHi® is a popular choice available through Vauxhall retailers. The KneeHi is designed around a platform cab principle rather than the more traditional chassis cab. In this design the body is wrapped around the base vehicle with each depending on the other to provide the vehicle’s structural integrity. It is created using aluminium as standard rather than composites, which significantly reduces body weight, is stronger and achieves a payload of 1300kg, with the driver, fuel, spare wheel and toolkit taken into account. Fuel consumption averages at 27mpg fully laden but can be significantly more on a run. Operators also like the fact that these vehicles do not require a specialist operating licence as they do not exceed 3500kg. Further innovative features include double rear doors that open to 270 degrees, anti-slip plywood flooring, opalescent glass fibre roof panel to improve internal visibility and an interior lamp and strong steel bulkhead to provide additional cab security. Trucksmith was recently voted Van Converter of the Year 2017 by readers of What Van? Magazine, and as you may expect they also create specialist and adapted low-loading vehicles for unusual deliveries, support vehicles, food retail, mobile showrooms and more. All KneeHi® conversions are Vauxhall approved and have been tested to ensure they not only meet the technical standards required by General Motors UK Limited, but also European Whole Vehicle Type Approval. Trucksmith vehicles are also included in the Vauxhall single invoice process for converted products, providing fleet managers with one central invoice and fleet history, regardless of which retailers they have visited. Trucksmith mirrors the Vauxhall 100,000 mile or four-year warranty, and is authorised to carry out full pre-delivery inspections on completed vehicles. Vauxhall retailers benefit from 365-day interest-free stocking, and Trucksmith supports their rolling stock programme to significantly reduce lead times.

Contact: Trucksmith Limited Telephone: 01884 33001 Email: Website: or

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Recognised converters (cont)... MOVANO MINIBUS

The lightweight Vauxhall Movano minibus has been designed so that it can be driven on an ordinary car licence (subject to conditions). Extensive engineering development, has resulted in a truly lightweight 17-seater minibus. Contact: GM Coachwork Limited on tel: 0626 834333 Email: Website:


UE platforms offering solutions to a wide variety of applications, including street lighting, CCTV, facilities maintenance, signage, municipal operations, telecommunications and electricity infrastructure. Contact: Utility Equipment Limited on tel: 0161 850 0456 Email: Website:


In co-operation with Winton Engineering Vauxhall offers on-vehicle power systems for both front and rear-wheel drive drivetrains in both van and chassis cab bodies. The Winton on-vehicle power systems are used and relied upon by the first response teams of many of the UK’s leading utility and civil engineering companies to run pneumatic road drills and breakers hand tools and other site equipment. Other applications include mobile tyre fitting operators, emergency services vehicles, high pressure jetting and other bespoke systems. Additionally, Winton Engineering works with partner Tevo Limited to create bespoke workshop solutions to meet any number of requirements. Both systems can be purchased independently of each other. Tevo Limited is a European Market leader in vehicle racking with over 30 years experience. They are considered innovative working with high-strength steel to maximise strength and minimise weight. Contact: Winton Engineering Ltd on tel: 01483 770121 Email: Website: Contact TEVO Limited on tel: 01628 528034 Email: Website:


Vauxhall works closely with three leading manufacturers of vehicle racking and storage systems to provide cost-effective design solutions whatever the requirement. Contacts: Bott Limited on tel: 01530 410600 Website: BRI-STOR Limited on tel : 01889 271202 Email: Website: Sortimo International Limited on tel: 01925 848232 Email: Website:

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MOVANO WELFARE VEHICLE The Movano welfare vehicle from Clarks offers the perfect conversion to take care of a transient workforce providing canteen seating for up to four people at a time, More importantly the conversion meets the very latest whole vehicle type approval regulations and features a robust interior, fully lined in a light grey phenol-laminated ply to provide a durable quality finish. Unique/key selling points: • Second stage series approved • 12-36 months conversion warranty covered by a network of national garage facilities Typical conversion features: • Dynamically crash tested seat installation • High-backed vinyl-covered seats with integral seat belts • Separate diesel heating for mess area • Auxiliary power sockets • Hand wash basin • Water boiler • Microwave • Bonded side windows with sliding facility • Grey phenolic-lined robust interior for ease of maintenance • Anti-slip coated flooring and steps • Interior grab handles • First aid kit • LED interior lighting Contact: Clarks Vehicle Conversions Limited Telephone: 01302 784490 Email: Website:


The Limitlite™ Plus axle load indicator system from Red Forge features axle and GVW protection for all vehicles up to 8.2 tonnes. • Easy to use with no button pressing required. • Monitoring of overall GVW plus front and rear axles • Accurate to within the same tolerances outlined by DVSA • Vehicle telemetry and system compatible • High visibility cab-mounted LCD display • Visual and audible overload warning signal with mute option Contact: Red Forge Limited on tel: 01527 526112 Email: Website:








MINI model upgrades broaden marque's appeal

Captur the moment in Renault's new crossover THE Renault Captur has reinvented itself to feature more distinctive styling and new advanced technologies, without sacrificing any of its user-friendliness. It is bolder, has a more assertive look and is now much closer in style to its siblings Kadjar and Koleos resulting in Renault's most comprehensive line-up of crossovers. Captur was Europe’s best-selling B-SUV in 2016 with 215,679 vehicles sold. Now it offers five trim levels across a 24-strong version line-up making it even more appealing to customers. Inside there is now a more luxurious and refined interior. In particular in the new top-of-therange Signature S Nav version. Features of the new Captur include front parking sensors, Blind Spot Warning, Hands-Free Parking and fixed panoramic sunroof. The vehicle's CO2 emissions come in as low as 95g/km and it has impressive fuel economy of up to 78.5mpg (on the combined testing cyc Ordering is now open with deliveries to commence from this July.

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THE MINI brand is further enhancing the appeal of its model line-up in summer 2017 with a range of new design, functionality and infotainment improvements. From July 2017, all new MINI models will feature an enhanced cockpit instrument with a new night design and a fuel level display that offers greater precision. Operation of MINI Driving Modes and MINI Head-Up Display will also be revised. In a brand first, MINI Clubman and MINI Countryman will offer Apple CarPlay and an alertness assistant will be introduced on MINI 3-door Hatch, MINI 5-door Hatch and MINI Convertible models. APPLE CARPLAY FOR MINI CLUBMAN AND MINI COUNTRYMAN. MINI Countryman and MINI Clubman customers who choose Media Pack XL or MINI Tech Pack will now benefit from Apple CarPlay preparation included. This new functionality allows MINI customers a range of new intelligent connectivity and infotainment options. Apple Carplay integration offers customers a convenient, wireless connection to compatible Apple iPhone apps, including iMessage, Phone, Apple Music, Apple Maps and selected third party apps. Apps are displayed and operated on the 8.8” high resolution MINI central display, and controlled using either the MINI Touch Controller or the touchscreen. NEW COCKPIT DISPLAYS: NIGHT DESIGN IN WHITE AND FUEL LEVEL DISPLAY OFFERING GREATER PRECISION. As of July 2017, the cockpit instrument on the steering column of all current MINI models will offer improved clarity and an enhanced graphics display. At night time, the numbers and letters will appear in white rather than orange in future. This new colour scheme will also apply to the Head-Up Display whilst driving in the dark. Individual

height setting for the Head-Up Display will now be stored in the personal profile on the vehicle key, as will the settings for the exterior mirrors and the electrically adjustable seats. The new fuel level display on the righthand section of the cockpit instrument features an enhanced and more precise display, making it easier to read fuel level details. NEW OPERATION FOR MINI DRIVING MODES AND MINI HEAD-UP DISPLAY. Operation of the MINI Driving Modes will be modified in all current MINI models as of July 2017. Changing from the standard setting to SPORT mode or GREEN Mode and will now be facilitated by means of a toggle switch positioned underneath the air conditioning controls. Head-Up Display controllers will be managed from a separate menu item in the MINI operating system from July 2017 onwards. ALERTNESS ASSISTANT NOW AVAILABLE ACROSS THE RANGE. The alertness assistant will be introduced on the MINI 3-door Hatch, MINI 5-door Hatch and MINI Convertible as of July 2017, enhancing safety on lengthier trips. Included with the optional MINI Visual Boost screen, MINI Navigation or MINI Navigation XL, the system continuously analyses how the vehicle is driven. If the distance covered or the driver’s behaviour indicates that the driver may be losing concentration, the system encourages the driver to take a break with a graphic displayed on the central display screen.


HERE COMES THE NEW FIAT 500L The latest 500L incarnation provides a unique combination of spaciousness and personality


AVING dominated its segment, across Europe, for five years, the new Fiat 500L is now on its way – with first deliveries expected in September. The roomiest 500 of all is now even more full of technology and has even more character and personality. These characteristics combine in the three distinct versions of the car: Urban, Cross and Wagon, offered with a choice of petrol and diesel engines to delight different people and serve their individual needs. All three share outstanding safety features and a flexible internal configuration, enabling customers to create up to 1,500 internal customisations and the Fiat 500L combines all the style and excitement of the Fiat 500 with the spaciousness and functionality of an MPV. The more adventurous character of the Fiat 500L is represented by the Cross version. This has a one-of-a-kind crossover look with new bumpers and skid plate, new two-colour diamond-finish 17inch alloy wheels and a bold grille to give it a sporty appearance. The Urban version is available in Pop Star and Lounge trim levels. In Pop Star trim, the new Fiat 500L Urban come complete with ABS, ESP, 6 airbags, air conditioning, cruise control, multifunction Techno-leather steering wheel, electrically adjustable & heated door mirrors, 3.5-inch colour TFT display, 5-inch Uconnect™ radio with Bluetooth, voice control, USB port and Aux-in, rear seat with 60/40 split, LED daytime running lights and 16-inch alloy wheels. The Wagon, available in a seven seat configuration, is the ideal solution for combining spaciousness and versatility with the distinctive 500 style. Available in Pop Star or Lounge trim, the new Fiat 500L Wagon is the most compact seven-seater on the market at 4.38m long. The interior of the updated model is completely new, starting with an updated dashboard to give a more high-tech and iconic look. The passenger compartment offers comfort, convenience, versatility and is filled with light, while being rich in distinctive 500 touches, such as the bright "500" signature on the dashboard. Internal space is top of its class, thanks to the passenger compartment's generous length. Boot volume with the rear seat in the forward position is 455 litres for the Urban and Cross models. The boot on the Wagon offers up to 493 litres when the

two additional seats are folded. With the rear seats folded and tumbled, capacity rises to 1480 litres for Urban and Cross and 1509 for the Wagon. The engines most suited for the specific needs of customers were picked for the different identities of the model. The petrol engine line-up includes the 1.4-litre 16V, delivering 95hp, and the 1.4-litre 16V T-Jet, delivering 120hp. The offering is completed by two diesel engines: the 95hp 1,300cc 16V MultiJet, also available with Dualogic transmission, and the 120hp 1,600cc 16V MultiJet. All engines comply with the Euro 6 standards and combine optimal performance with impressive fuel economy. Exclusive packs are available across the new Fiat 500L range to enhance the driving experience, comfort and safety. Every version can customise its style, connectivity, comfort and safety features by adding one of these great value packages; City, Comfort, Safety, Style and Style Plus packs. 500L is now more connected than ever - with new advanced smartphone integration systems debuting. Smartphone apps can be accessed directly on the 7-inch high-resolution touchscreen of the Uconnect™ HD Live system integrated in the dashboard. The system is also available with Apple Car Play and Android Auto™. The new FIAT 500L Cross

FLEET Manager 49


BMW DELIVERS THE BEST OF BOTH WORLDS Fleet Manager road tests the BMW 330e and finds it provides the cost-effective and eco-friendly choice for Public Sector fleets with the clever use of both electric and petrol power


VER the past six weeks staff at Fleet Manager have been driving the latest ‘all- electric’ and ‘Plug-in-hybrid’ models from BMW and we found one of the smartest ways to enjoy this new technology was in the BMW 330e M Sport. This is not only because it is styled in the more conventional sense, as any other 3 Series, but its use of both petrol and electric power. The BMW 330e can give an optimum combined fuel consumption of 134.5 to 148.7mpg, with CO2 emissions of 44 to 49g/km making it the perfect choice for fleets with essential lease car drivers and for those who’s organisations run salary sacrifice schemes enabling them to take advantage of the tax benefits of running an Ultra Low Emission Vehicle (a vehicle emitting under 75g/km CO2).  It’s a car that feels like authentic BMW sports saloon with a forward-thinking electrified-concept built in. It is amazing how quickly technology is advancing and BMW are at the forefront of this. To produce a car with this type of efficiency and performance would have been just fantasy only a few years ago.  The BMW 330e is a ‘plug-in hybrid’ petrolelectric car which is driven primarily by

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BMW’s 182bhp 2.0-litre TwinPower Turbo 4-cylinder petrol engine which sends its power to the rear via an eight-speed automatic gearbox. This is combined with a high-efficiency eDrive electric motor located under the boot floor which can deliver 25 miles on battery power alone. Using both petrol and electric the BMW 330e can achieve 249bhp and can power to 62mph from rest in just over six seconds. The BMW 330e iPerformance Saloon can be recharged directly from the electricity mains, whether at home or on the road, so journeys can be made free of emissions, particularly in urban areas, and fuel consumption is reduced on long distances. But you can also recover or save the electric power as you drive, but this will have an inevitable effect on the overall fuel consumption. Having had lots of miles to cover over the last few weeks we have really been able to put the BMW 330e through its paces not only in town but for longer motorway journeys and we found it to have outstanding refinement and comfort. It’s all you would expect from a performance saloon and it is a ‘no compromise’ drive. When you first switch on there are

three modes to choose between - AUTO eDRIVE, MAX eDRIVE and SAVE BATTERY – as well as the usual Sport, Comfort and Eco Pro modes selected via the Driving Experience Control toggle switch located in the centre console. Its a bit like a pre-flight check but it only takes a few seconds and means that you can get the most out of this clever tech. In the MAX eDRIVE mode, you can enjoy purely electric driving at speeds of up to 120 km/h. At higher speeds or when the acceleration potential should be exhausted, the combustion engine switches on automatically.Switching to AUTO eDRIVE mode means the intelligent BMW Efficient Dynamics system determines the most efficient combination of electric motor and combustion engine. Opt for the SAVE BATTERY mode and it enables the battery to be charged by the combustion engine or it will allow the charging status to be maintained. In this way, the driver can save the battery capacity for purely electric driving later or to combine the motor with the engine for open road performance. Most of the time you will choose the Auto eDrive mode which allows the car to manage its own battery condition.

FOCUS ON CARS We found the 25-mile electric-only range was a little optimistic during our testing, but it does depend on the speed driven and road conditions. It did, however, deliver real economy over the two weeks we had it on test. When driving the BMW 330e the blend of electric and petrol power is seamless. The electric motor is managed so that it’s always available delivering precise initial control over the car’s rate of acceleration. Whilst all the “headline” features of the 330e refer to the Plug-In Hybrid category, it should be remembered that this is a 3 Series BMW and has all the core characteristics of performance, faultless handling and joyful driver engagement. For example, Plug-In Hybrids will always be heavier than their conventional siblings, but BMW has made use of materials to make it as light as possible, giving the car a great sense of balance and poise. Inside the BMW 330e has a great range of tech to play with and most of the clever stuff under the bonnet you won’t even notice working on your behalf. It’s a bit like having you own efficient driving trainer onboard at all times. The Sat Nav has voice control – a feature that most drivers have dreamed about for years.  This is a really good time saver and also it is much safer to be able to speak commands that are actually understood. Many other cars we have had on test over the years boast about this feature, but rarely are you able to communicate effectively. Once the destination has been set the predictive energy management analyses the planned

The BMW 300e offers all you’d expect from a performance saloon

route using constant data such as speed limits and real-time information on the current traffic status so effectively the system uses the electric energy efficiently and appropriately. In other words the car knows and predicts when to use electric or petrol power given the route set. This is a brilliant combination of recent technology with the absolute state-of-the-art! In terms of cockpit storage BMW 330e  has plenty of pockets and the centre console contains a holder for two

OUR TEST DRIVE MODEL : BMW 330e M Sport ENGINE : 2.0-litre CO2 : 44 g/km ECONOMY : EV range of 25 miles (149 mpg equivalent) 0-60MPH : 6.1 secs TOP SPEED: 140 mph BIK: 9%

drinks, and its roller cover, when closed, can be used as an additional storage surface. In the back there is 480 litres of luggage space which is roomy enough to satisfy your everyday day needs and when travelling. When it comes to safety, the BMW 330e is packed with features that are aimed at minimising the risk of accidents – highstrength steel is used throughout to ensure maximum rigidity and overall weight is kept to a minimum. n


Would we recommend this plug-in hybrid? The answer has to be yes.  All that we have come to expect from a 3 Series is delivered, albeit in a new way. It has a mix of refinement, economy, safety, and driveability that makes the BMW 330e a very desirable car indeed. It is true to say that to get the very best out of the 330E, or any other PHEV for that matter, you do need to take every opportunity to charge the battery and drive in electric mode only whenever possible. However, the learning curve is a short one and there is now such pressure on improving air quality and reducing diesel emissions that this type of vehicle will only become more common.


Volvo has introduced a Business Edition Lux variant to its S60/V60 models to further increase choice for company car and fleet drivers alike...

The Volvo V60


OLVO CAR UK is increasing its offering of fleet-friendly S60 and V60 models with the introduction of the Business Edition Lux variant. Replicating the current Lux upgrade already available on Volvo’s SE, R-Design and Cross Country variants, the Business Edition Lux provides some added luxury to the S60 and V60 models. The standard S60/V60 Business Edition is equipped with a host of executive perks, including City Safety autonomous emergency braking, Sensus Connect with satellite navigation, DAB radio and Bluetooth, dual-zone climate control, cruise control and LED daytime running lights. The Lux package brings attractive 17-inch Rodinia alloy

wheels, while the interior gets residual-value-enhancing leather upholstery along with Piano Black inlays and an active information display, which clearly presents the most important information to the driver at all times. As well as these upgrades, the S60/V60 Business Edition Lux also benefits from a rear parking camera. This helps make parking and low-speed manoeuvring easier and safer, particularly if a towbar is also fitted to the car. The D2 diesel versions of both attract a BIK tax rate of just 22%. With the BIK advantages of low CO2 emissions and their excellent fuel consumption, the Business Editions are already high on the choice lists of many drivers. 

New premium XC60 is now on a roll PRODUCTION of Volvo Cars’ new XC60 mid-size SUV have now begun at the company’s Torslanda plant in Sweden. The new car replaces Volvo’s highly successful original XC60, which in the nine years since its launch became the best-selling premium mid-sized SUV in Europe, with nearly a million units sold globally. The XC60 today represents around 30% of Volvo’s total global sales. The new XC60, one of the safest cars ever made, is loaded with new technology. Steer Assist has been added to the ground-breaking City Safety system. A new safety system called Oncoming Lane Mitigation uses Steer Assist to help mitigate head-on collisions, while Volvo’s Blind Spot Information System (BLIS) now uses Steer Assist functionality to reduce the risk of lane-changing collisions. Pilot Assist, Volvo’s advanced semi-autonomous driverassistance system, which takes care of the steering, acceleration and braking on well-marked roads up to 130 km/h, is available in the new XC60 as an option. The new XC60 offers Volvo’s award-winning T8 Twin Engine petrol plug-in hybrid at the top of the powertrain range, delivering 407 hp and acceleration from 0-100 km/h in just 5.3 seconds. But it is not just under the bonnet that the new XC60 delivers

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healthy performance. The new CleanZone four-zone climate control system removes harmful pollutants and particles from outside the cabin to deliver Scandinavian-fresh air on the inside. Volvo Cars’ driver infotainment and connected services offer, Sensus, and the Volvo On Call app both receive a graphical update with improved usability. As in the 90 series cars, smartphone integration with Android Auto and Apple CarPlay is also available.

The new XC60 is one of the safest cars ever made


V40: THE THINKING PERSON'S CHOICE Volvo's V40 is a smart fleet buy with lots of practical features and an air of quality


AVING Being branded 'the thinking person's premium car' Volvo can confidently take great pride in its V40 hatch. From first impressions its easy to see that the manufacturer takes care in even the tiniest of details to provide one of the most user-friendly vehicles available. Not only is the V40 extremely good looking on the outside – an essential credential of a premium vehicle – but the interior has been developed with a strong emphasis on ergonomics, comfort and an engaging driving experience – yes, V40's premium credentials come from its exceptional performance too. Since the introduction of model year 2016 all versions of the Volvo V40 have been equipped with Drive-E powertrains – offering a world-class blend of driveability and low CO2 emissions – making it a clever choice for fleets. To deliver the desired responsive, smooth and fuel-efficient ride, the Drive-E engines are teamed either with Volvo Cars’ new eight-speed automatic gearbox, six-speed automatic gearbox or a six-speed manual tuned for improved fuel economy. Versions with the automatic gearbox have paddles on the steering wheel for manual gear shifting when desired. There’s a really good range to choose from including a D4 turbo diesel comes with 190hp and 400 Nm of torque. Fuel

consumption in a V40 with a manual gearbox is up to 74.3mpg, which corresponds to CO2 emissions of 99 g/ km. In addition there is the D3 producing 150hp and 320 Nm of torque, while the Drive-E D2 has 120hp and 280 Nm. It’s this version with manual gearbox, that is our top choice as it comes with CO2 emissions as low as 94 g/km - corresponding to fuel consumption of 79mpg. In particular, the Momentum edition is a good choice as it raises the comfort and safety of V40 to new heights by including: Active Xenon Headlights, Electric folding mirrors with ground lighting, front scuff plates, interior lighting with mood lighting with selectable colour theme, dimmable LED daytime running lights front, sound system high performance with 5 “ colour display and Bluetooth. The V40 is available with a fully graphic instrument cluster that expresses emotional functionality, always displaying the most important information in any given situation right in front of the driver. The driver can choose between three graphic themes: Elegance, Eco and Performance. One of the most widely appreciated features related to the Sensus offer, Volvo On Call, allows Volvo drivers to communicate directly with their car via a smartphone application to lock, unlock, check fuel levels, locate and check mileage on the car.

For individuals and fleets alike it is great to see Volvo right at the forefront of innovative technology when it comes to safety. There is a whole host of features that give peace of mind to the driver including a Blind Spot information System and Pedestrian and cyclist detection technology. n


The beautiful V40's design creates a spacious, “large-car” feeling that provides a relaxing atmosphere with a true Scandinavian flavour. But our real love for this car comes from its exceptionally low emmisions and good fuel efficiency.

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THE CV SHOW DELIVERS great event for the industry T

A wheelchair accessible Central Bedfordshire minibus was on display

HE CV Show 2017 took place at the NEC, Birmingham, from 25-27 April, and certainly delivered what was promised by the organisers – the biggest and best show yet. It attracted over 400 exhibitors and over 21,000 visitors came through the doors during the three days. The team from Fleet Manager magazine went along on day one to check out the displays, meet up with familiar faces from across the industry and to find out more about new vehicles and products coming to the market. There was a real buzz around all of the halls this year which quickly filled with visitors keen to find out more. The quality of the stands and the products on show really stood out too enabling companies to truly showcase their vehicles, equipment and products. For fleet managers working within public sector organisations and housing associations visiting the show was the perfect way to find out more about specialist vehicles and how suppliers can work to find the right solution for the job. Heavy truck manufacturers, such as DAF and MAN really stood out with their large stands. Meanwhile, MAN also used the show for the UK public debut of its new van, the TGE, alongside its range of heavy trucks. The MAN TGE fills the requirement for a light commercial vehicle with a gross weight rating between 3 tonnes and 5.5 tonnes and, says the manufacturer, will be ideal for everyday light transport tasks in

the transport and haulage sector. Isuzu’s stand was impressive too showcasing the new generation D-Max pick-up and its versatility for essential services fleets. Converting to greener options when it comes to running commercial vehicles poses many problems for operators. So we were pleased to witness the launch of the world’s first fully-low floor electric bus. Mellor Coachcraft showed off the Orion E, a fully-electric 16-seat bus which has taken two years to develop. The Orion E is unique as it has single step entry and a completely flat, low-floor saloon which offers flexible seating configuration and space for up to four wheelchairs with passenger access through either a rapid sliding side entry door or the double doors at the rear. The good news is that Mellor expects a 100mile range with relative ease, more in some patterns of use. On many of the stands working partners had joined forces to present certain products. For example, Trucksmith, an approved converter partner of Renault UK vans, launched a new product on their stand. The Target is based on the low roof Renault Trafic platform cab and introduces a clever secure loading space to the traditional dropside flatbed van. Clarks Vehicle Conversions exhibited on the Webasto stand and also had a lot to shout about at this year’s show. Taking pride of place in hall 5, was the company’s new

Isuzu presented its D-Max pick-up as a versatile work-horse

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9-seat Crew Carrier. One message that came across from the show was the importance of commercial vehicle operators needing to embrace new technology in order to keep efficient and compliant – especially with the introduction of the DVSA’s new Earned Recognition Scheme. The FTA’s presence at the show gave visitors the opportunity to find out more about how they can support the industry. In response to industry concerns over fragmentation, administration and the potential cost of pulling together the maintenance data required for Earned Recognition, FTA discussed its intention to create an independent, industry-wide solution to this data challenge. The show also included two dedicated zones - Workshop and Cool – that made it easy for visitors to find sector suppliers. Of particular interest was the Workshop zone that showcased everything from OE components and replacement parts to maintenance management systems, garage, workshop and bodyshop equipment – a brilliant place for those with service and maintenance responsibilities. Overall a fantastic event that covered every aspect of commercial vehicle operation. It was great to see enthusiasm and optimism from the industry and a keenness to embrace technology and future proof fleets.

For fleet managers working for public sector organisations, visiting this year’s Commercial Vehicle Show was the perfect way to find out more about specialist vehicles and how suppliers can work to find the right solution for the job such as this new electric Orion E from Mellor.

Essential Fleet are the UK’s leading provider of specialist fleet management and the team were on hand to explain more

The LDV showed off its capabilities with a wide range of vans

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Van Excellence operational briefings help raise standards Fleet Manager speaks to the FTA’s Head of Vans Mark Cartwright about their recent Operational Briefings and raising the standards in van operation...


HE number of vans operating in the UK topped four million for the first time last year and looks set to continue on its growth trajectory. But along with their runaway growth comes a corresponding compliance and safety risk. The topic of risk and specifically the management of risk within van operational scenarios was the theme for our series of three Van Excellence Operational Briefings 2017 that have taken place recently. Vans represent about one in 10 of road traffic accidents at the moment and I would hazard that during rush hour in major cities that figure is even higher. Vans power UK plc. Our lives revolve around the various services delivered to us on vans. They have become absolutely intrinsic to the way that we live our lives from home grocery deliveries to being essential tools for tradespeople. But with this great power comes great responsibility. Van operators have a terrific flexibility in the way they can operate, thanks to the light legislative touch that they enjoy, certainly when compared to the operation of trucks. But realistically, with the number of vans on the road it would not be a stretch to imagine that the legislators are beginning to consider vans as an area ripe for regulation. We all have a responsibility to operate our vans in a safe, compliant and efficient manner. And we have a responsibility to spread the word to other operators, our contractors, suppliers, franchisees

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that we interact with. Because if we can’t demonstrate that the industry is capable of self-regulation in the meaningful sense, the legislators will step in. It really is as straightforward as that. The flexibility that you enjoy with the operation of your van fleet, with some drivers taking their vehicles home at night, is all at risk if the legislators start sizing us up. So it is up to us to demonstrate that we can operate in a safe and proper manner. We wanted to deliver our safety and compliance message in an unexpected way, so we decided to tell a story that unfolds throughout the event. It is a story involving a seemingly well run, corporately responsible SME. On the face of it, it is running smart vehicles and the company itself takes health and safety – and its corporate responsibilities – very seriously. But as we see so often that expertise doesn’t extend to the operation of a van fleet. The story is a dramatisation, drawn from some real-life stories, and I’d like everyone to think about how it applies in your own organisations. We also had a number of expert speakers who shared their thoughts on the issues that arise from the story. At the end of the briefing we held a mock court case involving the driver, the ops manager and the MD of our mythical Paradise Gas Heating. Van Excellence aims to professionalise UK van fleets by creating a straightforward step-by-step process to compliance and road safety. We want to provide the resources, support and services companies need to make compliance

ABOUT VAN EXCELLENCE Launched in 2010, Van Excellence has been developed by FTA with van operators to establish and promote high standards of van operations and driving by accrediting operators against an industry code of best practice. Designed to show ‘what good looks like’ in van operations, Van Excellence provides managers with the tools they need to improve their working practices and offers them the opportunity to become accredited by an industry-respected body. For further information visit both simple and foolproof. Above and beyond that we want to change the culture of van fleets, not just among drivers or their managers, but at board level too. We heard a lot of different thoughts and ideas at the Van Excellence Operational Briefings, but for me they all boil down to one simple message – the importance of safety and compliance for van operators. We’ve seen the repercussions, we’ve seen what can go wrong in these scenarios. The industry that we’re working in deals with a large workforce of van drivers who probably don’t see themselves as professional commercial vehicle drivers. So there is a mindset issue there, but it’s not just the drivers. It is about people. It is about the drivers. And it is about their managers, directors and supervisors creating the right culture in which compliance can flourish. It’s easy to blame the driver because they are the one sitting there in the event of an incident. But from the dramatisation we held at our briefings, which we based on some real-life incidents, we saw that not giving the driver the skills to do the job properly, and the managing director not creating the right tone and tempo within that organisation, were major contributory factors.


Coach & Bus UK at the NEC, Birmingham, is the UK’s biggest dedicated coach, bus and mini-vehicle trade show this year; and you need to be there!

Trade show is a must-attend event for fleet managers


REE registration for the UK’s premium coach, bus and accessibility exhibition is now open. Coach & Bus UK will take place on 4-5 October at the NEC, Birmingham. The new name of the biennial show, previously called Coach & Bus Live, more accurately represents the ultimate domestic showcase for the coach, bus and mini-vehicle sectors. Around 200 of the industry’s leading suppliers will display the very latest vehicles, alongside an abundance of technology and service innovations for the UK market. The free-of-charge trade show is a must-attend event for fleet managers, operators, suppliers and industry stakeholders. Every link of the supply chain will be represented and many of the innovations on show will define passenger transport design, developments, and solutions for years to come. With two packed days dedicated to business development and networking, visiting Coach & Bus UK will set your business up for a successful year.

SPECIALIST SHOW FEATURE This year, the leading trade magazine for the minicoach and minibus sector, miniplus, will host an area dedicated to small and medium PCVs. miniplus will bring together exhibitors to showcase the very latest equipment and vehicles available for this growing sector of the market. Suppliers will display purpose-built vehicles fitted with modern accessible equipment including lowfloor entry, seating, tail-lifts and safety aids, alongside conversion services for bespoke requirements. It is set to be the first port of call for fleet managers, local authority planners, Accessibility solutions will be on display

operators, stakeholders and community transport providers looking to refresh their offering and provide improved passenger facilities. Confirmed exhibitors in the miniplus area include: Cogent Passenger Seating, GM Coachworks, London Hire, NMI Safety Systems, Nu-Track, Phoenix Seating, Rescroft, TBC Conversions, Treka Bus and Unwin Safety Sytems. The full exhibitor list is available to view at THE THEATRE, SPONSORED BY SMARTDRIVE SYSTEMS While new vehicles and technologies remain a practical draw for many visitors to the show, The Theatre, sponsored by SmartDrive Systems, will once again provide a broad spectrum of perspectives on the key issues and challenges affecting today’s public transport community from a range of leading industry figures. The full 2017 line-up is due to be unveiled in the coming months. If you want to be part of this ultimate business event for the passenger transport industry, and meet and do business with key decision makers involving coaches, buses, mini vehicles, community transport, accessible vehicles, passenger information technology and much more – then register today. For more information, visit

Suppliers from across the UK’s coach and bus sector will be exhibiting

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BRAKE EXTENDS DEADLINE FOR ENTERING ITS 2017 FLEET SAFETY AWARDS DUE to a high level of last minute interest, the deadline for entering Brake’s 2017 Fleet Safety Awards has been extended to Friday, 9 June 2017. Fleet operators and suppliers who want to be in with a chance of winning should enter online at The awards, which honour the achievements of fleet operators and suppliers working to help reduce the number of road crashes involving atwork drivers, will be presented during an evening ceremony at the Hilton Birmingham Metropole, on Thursday, 28 September 2017. This year’s awards will be offered in the following categories: • Company Driver Safety Award • Eco Fleet Award • Fleet Safety Analysis and Action Award • Fleet Safety Innovation Award • Fleet Safety Partnership Award • Fleet Safety Product Award • Road Safety in the Community Award • Global Road Safety Award • Safe Vehicles Award • Road Risk Manager of the Year Award • Kevin Storey Award for Outstanding Commitment to Road Safety Visit the event website,, where you can download the awards entry form, together with guidance notes for entrants, and book tickets for the awards ceremony.

Call for nominations to 2017 LowCVP Low Carbon Champions Awards now open! T

HE Low Carbon Vehicle Partnership (LowCVP) has opened the call for nominations to the 2017 Low Carbon Champions Awards. The awards are for organisations that have made a real difference in the area of low carbon road transport and the winners will be recognised at a gala celebration event to be held in the autumn. The deadline for submissions is Friday, 16 June. The LowCVP Low Carbon Champions Awards celebrate examples of outstanding and innovative practice in accelerating the shift to lower carbon vehicles and fuels and reducing road transport emissions. There are seven award categories – plus two special awards - ranging from cars to innovation, from fuels to publications. The Award categories are: • Low Carbon Car/Van Manufacturer of the Year • Low Carbon Heavy Duty Vehicle Manufacturer of the Year • Low Carbon Vehicle Operator of the Year • Low Carbon Fuel Initiative of the Year • Award for Low Carbon Innovation by an SME • Low Carbon Road Transport Initiative of the Year • Outstanding Low Carbon Publication or Report

Special Awards include: • Outstanding Individual in Promoting Lower Carbon Transport • Grand Prix Award (“winner-of winners”): Outstanding Achievement in Low Carbon Transport 2016–17 This year a new, streamlined nominations process means organisations and individuals will submit a brief ‘expression of interest’ which will be assessed by the LowCVP and then – providing the proposal is deemed suitable – be invited to complete the full nomination form and advised the most suitable entry category. Any organisation or initiative that has made a contribution to the low carbon vehicle or fuels agenda in road transport is eligible to enter the Champions Awards regardless of whether or not they are a LowCVP member. There is no cost to enter the awards and finalists will receive a complimentary invitation to the celebration event.  The LowCVP Low Carbon Champions Awards are accredited by the Royal Society of Arts (RSA), which means the winners are eligible to enter the highly prestigious biannual European Awards for Business and the Environment (EBAE). For further information visit

NEW EVENT THROWS A SPOTLIGHT ON THE FUTURE OF LCV FLEET MANAGEMENT EXPERTS and visionaries will uncover the trends and upcoming challenges facing van fleets at a new event – Let’s Explore: LCV Fleet 2017 – aimed at helping businesses better prepare for the future. The event, to be held in Birmingham on July 4, will include industry insights and advice from futurologist Dr James Bellini, automotive financing expert professor Colin Tourick and Freight Transport Association’s Head of Vans Mark Cartwright. British racing driver and television presenter Vicki ButlerHenderson will also share inspirational stories from her life in motor racing and the media. “The LCV sector is set for wide ranging changes over the next five years and beyond, from Brexit implications and new regulations to disruptive technologies and emerging risks,” said Beverley Wise, Director UK and Ireland at event organiser, TomTom Telematics.

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“Fleet operators need to plan ahead and future-proof their strategies to ensure they remain competitive in this new business landscape.” Speakers at the event will also include representatives from BP, HDI Gerling, LeasePlan and TomTom Telematics. Topics to explore will range from the future of vehicle financing, leasing and compliance to connected vehicle technology, managing fuel and insurance. The Technology Village exhibitor area will offer delegates an opportunity to network and discover how technology and data will play an increasingly important role in helping them manage their mobile workforce in the future. If you are interested in attending the event please register via: landingpages/lets-explore-lcv-fleet-event-2017/


Fleet solutions at The Emergency Services Show T

he Emergency Services Show takes place at Hall 5 in the NEC, Birmingham again this year on 20 and 21 September. Vehicle and vehicle equipment suppliers are prominent among more than 400 organisations exhibiting at the UK’s biggest emergency services event. It is the perfect place to research the latest innovations, products and services for anyone in the public sector responsible for specifying and procuring vehicles and fleet equipment for the emergency services and allied organisations. Leading vehicle suppliers at the show include BMW, Jaguar Land Rover and Volvo Trucks as well as a wide range of chassis manufacturers and specialist vehicle converters. BMW will be showcasing its all electric and hybrid range extender vehicles suitable for emergency use by police, fire & rescue and NHS ambulance services. Emergency and rescue vehicles of virtually every type, including fire appliances, ambulances, fleet cars, motorbikes, boats and UAVs or drones will be on display throughout the indoor and outdoor exhibition areas. Among vehicle leasing specialists will be DLL, a subsidiary of Rabobank. Fire appliances will be on show from Emergency One, Volvo Trucks and John Dennis, as well as the latest generation of smaller incident vehicles from the likes of Iveco. Primetech will exhibit its latest demountable MultiPod + system for pick-up vehicles with the Cobra high pressure lance-based firefighting system. Among the many ambulance suppliers exhibiting this year are AMZ Vehicles, BAUS and Was UK. Wheelchair transport specialist Unwin will showcase a range of mobility solutions including lifts, ramps and doors in the Outside Area. Nielsen Chemicals will be promoting its Ambulance Cleaning services, which free up valuable paramedic time and skills to enable them to concentrate on core medical emergency tasks. Excelerate and WH Bence will again be showing the latest vehicles equipped with advanced satellite and cellular communications technology. Unmanned aerial vehicles or drones, remain an important feature of the exhibition and the free seminar programme, with prominent providers at the show including Consortiq. The Emergency Services Show also features providers of all types of in and on-vehicle ancillary equipment, lightbars from companies like RSG; vehicle livery; battery management; driver training and more. Specialist ancillary electrical equipment installers at the show include FCS and Halls Electrical. West Midlands Fire Service (WMFS) will host an Extrication

Emergency vehicles of every type will be on display Challenge judged by United Kingdom Rescue Organisation (UKRO) officials. Teams of firefighters from WMFS as well as other brigades across the UK will be briefed on road traffic collision scenarios and then compete in extrications from two car wreckages using the latest kit and rescue techniques. WMFS Road Casualty Reduction Team (RCRT) will be demonstrating virtual reality goggles which simulate a car journey, showing drivers the consequences of their choices and actions. Together with the Central Motorway Police Group, WMFS RCRT will be offering road and motorway safety advice and there will be a presentation from an emergency services blue light response driving instructor. Entry to the exhibition and seminars, as well as parking, is free. The NEC is linked to Birmingham International Station and Birmingham Airport and directly accessible from the UK motorway network.

To register for free entry visit

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Fleet Events and Conferences in 2017r PLANTWORX




The UK’s live showcase event for construction professionals interested in Construction Equipment, Plant, Tools & Services; highlighting new construction equipment, on-site services, alongside live machine and tool demonstrations.

The new and improved National Refuse Championships are returning! Formerly known as the World Refuse Championships, this exciting charity event last took place in 1995, and involves 32 teams and 160 participants competing in a relay race of strength, fitness and endurance. All proceeds from the event will be donated to Alzheimer’s Society. A highly competitive and sociable event The National Refuse Championships provides a great opportunity to recognise drivers and loaders for their effort and hard work throughout the year.



LET’S EXPLORE: LCV FLEET 2017 4th JULY THE VOX, RESORTS WORLD, BIRMINGHAM Experts and visionaries will uncover the trends and upcoming challenges facing van fleets at a new event – Let’s Explore: LCV Fleet 2017 – aimed at helping businesses better prepare for the future. The event will include industry insights and advice from futurologist Dr James Bellini and Freight Transport Association’s Head of Vans Mark Cartwright. Speakers at the event will also include representatives from BP, HDI Gerling, LeasePlan and TomTom Telematics. Topics to explore will range from the future of vehicle financing, leasing and compliance to connected vehicle technology, managing fuel and insurance.


BVRLA FLEET TECHNOLOGY CONGRESS 2017 5th JULY WILLIAMS F1 CONFERENCE CENTRE, OXFORDSHIRE OX12 0DQ The 2017 Fleet Technology Congress will explore the latest developments in connectivity and autonomous technology Speakers will discuss which technology will help vehicle rental and leasing companies offer smarter, safer and more efficient road transport. Delegates will hear about the big issues, the main challenges and the opportunities for presented by these technological developments. A series of interactive panel debates and keynote presentations will share the latest strategic thinking in this fast moving environment.






RWM is the most established resource management trade show in Europe, with a heritage stretching back nearly 50 years. This year the event will host more than 500 exhibitors and over 200 hours of free to attend CPD accredited seminar content covering every aspect of the industry. In addition to the near endless opportunities for product research and upskilling, visitors can also benefit from a number of show features designed to entertain and inform.

This show gives emergency responders access to the very best knowledge, training, technology, kit and support networks to prepare for future incidents. It will feature a host of new learning opportunities including CPD-accredited seminars. Around the indoor and outdoor exhibition visitors will be able to see and handle the latest kit and discuss their needs with over 400 suppliers. Communications, IT, PPE, public safety, training, rescue kit, fire safety, vehicles, emergency planning, road safety, medical kit and operational equipment will all be covered. Many exhibitors will be demonstrating solutions and technology on their stands, while water rescue demonstrations will take place on the Pendigo Lake outside the exhibition hall.



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27 2017

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The Fleet Safety Awards recognise the achievements of those working to help reduce the number of road crashes involving at-work drivers. Entries to these prestigious awards are invited from organisations running any type of fleet and from companies that provide products or services to fleets, who have worked to improve safety.


UK CONSTRUCTION WEEK 10th - 12th OCTOBER 2017 NEC, BIRMINGHAM UK Construction Week is the UK’s largest construction trade show. It is FREE to attend for trade visitors and consists of a number of shows including: Timber Expo, Build Show, Civils Expo, Plant & Machinery Live, Energy 2017, Smart Buildings 2017, Surface & Materials Show and HVAC 2017 running from 10-12 October. For those interested specifically in Plant & Machinery Live, there will be an area at UK Construction Week allowing exhibitors the opportunity to showcase their latest equipment along with live demonstrations.


02/05/2017 12:28

Coach & Bus UK: the new name for Coach & Bus Live, which more accurately represents the ultimate domestic showcase for the coach, bus and minivehicle sectors. Almost 200 of the industry’s leading suppliers will display the very latest vehicles, technology and service innovations and will showcase everything needed to successfully operate a fleet of passenger vehicles. This year, the leading trade magazine for the minicoach and minibus sector, miniplus, will host an area dedicated to small and medium PCVs. miniplus will bring together exhibitors to showcase the very latest equipment and vehicles available for this growing sector of the market. Suppliers will display purpose-built vehicles fitted with modern accessible equipment including low floor entry, seating, taillifts and safety aids, alongside conversion services for bespoke requirements. A ​ programme of top-quality speakers will be a key feature of the show once again, giving you the opportunity to learn from and interact with industry leaders The freeto-attend trade show is a must-attend 2017 event for fleet managers, operators, suppliers and industry stakeholders. Join over 6,000 operators, local authorities and transport planners for two packed days of business development and networking.

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Advisory fuel rates updated for next quarter HMRC has released its latest advisory fuel rates (AFRs), to come into force from June 1. There is only one change - the rate for petrol engined vehicles above 2000cc has decreased by a penny per mile. All other rates are unchanged. The following rates below take effect from June 1, 2017: Engine size 1400cc or less 1401cc to 2000cc Over 2000cc

Petrol amount per mile 11 pence 14 pence 21 pence

Engine size 1400cc or less 1401cc to 2000cc Over 2000cc

LPG amount per mile 7 pence 9 pence 14 pence

Engine size 1600cc or less 1601cc to 2000cc Over 2000cc

Diesel amount per mile 9 pence 11 pence 13 pence

New edition of FTA Van Drivers’ Handbook now available T

O provide van drivers with a quick and easy reference guide to help them stay legally compliant, the Freight Transport Association (FTA) has published a new, fully-updated edition of its Van Drivers’ Handbook, sponsored by Brigade Electronics. The 84-page handbook is an essential guide to ensuring the safe, legal and efficient operation of vans and light commercial vehicles. It contains practical advice and information and covers topics such as legal requirements, defensive driving, safe use of vehicles, drivers’ hours and records, driving licences and offences, speed limits and much more. Mark Cartwright, FTA’s Head of Vans, said: “It’s important for van operators to provide their drivers with the information they need to stay safe and compliant, and the Van Drivers’ Handbook is the ideal quick reference guide to the main driving rules and requirements. We would advise all drivers to carry a copy with them in their cab, so that guidance is on hand whenever they need it.” Emily Hardy, Brigade’s UK Marketing Manager, said: “As a Van Excellence Gold Partner, Brigade Electronics is pleased to sponsor the FTA Van Drivers’ Handbook. This is a useful guide to compliance and best

practice to promote safety, which is at the core of Brigade’s business. We continue to work closely with FTA to drive up standards in the commercial vehicle industry.” The new edition includes fully-updated information on: • Concessions to drivers’ hours and records (GB Domestic driver’s hours) • Smart cards (application for driver’s digital card contact updates) • Recording other work (advice on setting a digital tachograph unit to ‘out of scope’) • Penalties for drug driving • Penalties for mobile phone use • Production of records on driving and non-driving days (see above ‘out of scope’) • Contact details for relevant agencies • Emissions surcharge (London only) and penalties • Modification of Instructions in Writing (electronic cigarettes) The Van Drivers’ Handbook can be ordered from the FTA Shop at or by calling 03717 11 11 11, quoting product code 4273. FTA member price £6.75, nonmember price £8.00, bulk discounts apply.

AUTONOMOUS REFUSE TRUCK BEGINS LIVE TRIALS A SWEDISH waste and recycling company has begun trials of a fully autonomous dustbin lorry, which it claims will increase the safety and environmental benefits of weekly waste collections. The truck, which is being tested in Gothenburg by waste and recycling operator Renova, attains autonomy by first being driven on a refuse collection route manually and then ‘remembering’ the route. As a result, the truck knows when to start, stop, turn and reverse, allowing operatives to go about the task of waste collection without having to continually jump on and off the truck. The system, developed by Volvo Trucks in conjunction with

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Renova, uses similar autonomous systems to those fitted in an autonomous tipper the truck maker developed for the Kristineberg stone mine last November. The first time the automated refuse truck is used in a new area, it is driven manually while the on-board system constantly monitors and maps the route with the help of sensors and GPS technology. The next time the truck enters the same area, it knows which route to follow and at which bins it has to stop. The project will continue until the end of 2017 and will be followed by an extremely thorough evaluation of functionality, safety and how well the vehicle is accepted by drivers, waste operatives, other road users and local residents.

® © 2015 TomTom Telematics B.V. TomTom ® and the logo are among the trademarks or registered trademarks owned by TomTom N.V. and its affiliates. Our limited warranty applies to this product. You can review it at


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Fleet Manager magazine  

June-July 2017