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Essential advice for Public Sector & Housing fleets



with Norman Harding, London Borough Hackney INDUSTRY NEWS Fleet updates from across the sector

LEGAL UPDATE Tougher sentences announced

SUSTAINABLE TRAVEL Hydrogen - a cost effective future fuel

EVENT NEWS RWM and other upcoming events

Life is in the details THE NEW V40 D2 R-DESIGN With its distinctive 17" diamond cut alloys, Adaptive Digital Display, Thor’s Hammer headlights and more, the new Volvo V40 D2 R-Design is crafted down to the last detail. And when you experience all these details working in harmony, the car truly comes to life. CONTACT THE VOLVO CAR BUSINESS CENTRE ON 0345 600 4027 OR VISIT VOLVOCARS.CO.UK / V40BUSINE SS TO BOOK YOUR TEST DRIVE

94g/km CO2

84.1 MPG combined

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Official fuel consumption for the Volvo V40 D2 R-Design manual in MPG (l/100km): Urban 74.3 (3.8), Extra Urban 88.3 (3.2), Combined 84.1 (3.4). CO2 emissions 94g/km. MPG figures are obtained from laboratory testing intended for comparisons between vehicles and may not reflect real driving results.

WELCOME Fleet Manager Magazine Issue: Aug/Sept 2017

Editor’s note


elcome to the latest issue of Fleet Manager magazine. Since our last edition the political landscape has seen considerable turbulence and things are only just starting to settle down. Meanwhile, confusion over Brexit looks set to continue for the foreseeable future! In fact, it's been a confusing few months all-round, as motorists have been bombarded with conflicting reports over the future of diesels. Now, the Government’s plans on how to tackle air quality have been published which include putting an end to the sale of new petrol and diesel vehicles by 2040. This might, at first thought, sound alarming but when it comes down to it manufacturers are already looking to the future with the development of hybrid and electric vehicle technology. In our Legal pages, Tim Ridyard from Ashtons Legal, provides an update on recent fatal accident figures that have just been published and tougher sentences for fatal negligence offences that have been announced. He also highlights proposals from the new EU Mobility Package and suggests it’s ‘business as usual’ when it comes to EU law until Brexit occurs and legislation can be domesticated piece by piece.

Copy/features: Debbie Cheadle

ADVERTISING Sales Director: Mark Cheadle Tel: 0161 792 3223 or Mobile: 07703 772989

Finally, I am happy to report that our recently-launched Essential Service Fleet Operators (ESFO) Group is growing in membership. You can join by visiting our website Membership is free* and will ensure that the vital industry-relevant information we share in print, online and at our conferences is made available to those who wish to engage with us.

MAILING LIST & CIRCULATION If you would like to receive a copy of the magazine please join the ESFO group. Visit for more details.

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The views expressed by contributors are not necessarily those of JDM Web Publishing Ltd. Every effort is made to ensure the content of Fleet Manager is accurate. Information is published in good faith, but no responsibility can be accepted for loss or inconvenience arising from error or omission. Contributors must ensure that all material submitted is not in breach of copyright. While every care is taken with submitted material, no responsibility can be accepted for loss or damage.


majority of vehicles across NHSS. A key function of the department is the assessment of Road Risk and the formation of long-term strategies and plans to reduce it as effectively as possible. The unit will develop with the Boards all fleet strategies and supporting policies for NHSS, and will implement and manage the national fleet management and telematics systems that will be used to provide management information to the Regions/Boards.

What is your role within the NFSU and how big is your team? In April 2016, I took on the role of General Manager and was asked to establish and lead the new National Fleet Support Unit (NFSU) and provide strategic leadership and professional technical / managerial advice on fleet management services across

PROFILE Name: Michael Jackson Job Title: General Manager Organisation: National Fleet Support Unit, NHS National Services Scotland Time at organisation: 15 years in NHSS FLEET NUMBERS Cars: Circa 7k LCVs: Circa 3k HGVs: Circa 100 Other: Circa 400

Working together achieves ‘best value’ for NHS Scotland set up in Scotland to A new National Fleet Support Unit (NFSU) has been efficiency across the NHS. maximise fleet acquisition, utilisation and operating all to Fleet Manager... Michael Jackson, its new General Manager, explains

When and why was the National Fleet Support Unit set up? The NHS Scotland (NHSS) Facilities Shared Services Programme Board was established to explore opportunities for NHS Boards to utilise resources in more effective and innovative ways. A National Fleet Management review was one of the Board’s early work streams. The aim of the review was to investigate and identify the potential synergies to be gained from greater collaboration of fleet management between the 22 NHSS Health Boards, in order to maximise efficiency without compromising operational effectiveness, and ultimately achieve Best Value. The National Fleet Support Unit (NFSU) was created in April 2016 as a result of the national review, which recommended that NHS Boards form Regional Fleet Management Operations supported by a national support function.

26 FLEET Manager

How have you, personally, been involved in the National review? In 2011 I was asked to write a report for the Scottish Government Health Department on Vehicle & Equipment Funding and Fleet Management within NHSScotland. The high level paper advised on the options that were available for funding the replacement of vehicles within the NHSS fleets. Due to the pressures that currently exist with regard to revenue budgets, the paper also advised on ways in which the NHSS fleets could collaborate more effectively in order to improve the delivery of services and reduce revenue expenditure. Following on from this report, I was asked to carry out the National Fleet Management review. How are NHS fleets in Scotland supported by the unit? Collectively, NHSS has a huge fleet of vehicles – circa 10.5k, which are currently

managed by in excess of 30 different Fleet/ Transport operations, with a total net revenue expenditure of circa £62.5m/annum and a capital replacement value of circa £226m. The National Fleet Support Unit (NFSU) will be undertaking key fleet management and engineering duties on a national basis for NHSS and will support the development of a regional fleet management structure. This will help to ensure that the NHSS Fleet/Transport structure and operation is flexible, resilient and has an appropriate skill mix, in order to maximise service improvement, efficiencies and opportunities and ensure that the operation is responsive to the future needs of NHSScotland. The NFSU will provide support to NHS Boards through the planned Regional Fleet Management Operations, provide administrative support, develop national technical specifications for vehicles with the various Boards’ representatives and develop contracts with our National Procurement colleagues that will be used to procure the

NHSScotland. We will initially have a team of six people and we have recently recruited Shelley MacKay who has taken on the National Fleet Manager role and Trevor Perry who has taken on the role of National Fleet Engineer. Shelley’s previous position was a joint role where she managed both the Local Authority and NHS fleets within Dumfries and Galloway, and Trevor’s previous role was Regional Fleet Manager for The Scottish Ambulance Service. What are the key benefits expected from the creation of the NFSU? The main benefits that will be realised by the creation of the NFSU include: • Reduction in risk - through the introduction



The aim of the review was to investigate and identify the potential synergies to be gained from greater collaboration of fleet management between the 22 NHSS Health Boards

of systematic analysis of national systems and the pro-active reporting, it is hoped that there will be a significant reduction in the levels of risk for NHS Board in relation to their fleets.

structures and ensure that transport governance standards are achieved.

• National visibility and robust management information; will provide a wealth of information including how well vehicles are driven, utilisation, fuel consumption, vehicle location, etc. allowing for proactive decisions to be made based on real-time management information allowing NHS Boards to manage local fleets more effectively.

What type of vehicles do you run on the fleet and why? Across NHSS, we operate a very wide range of vehicles. These range from 38 tonne artics down to small car-derived vans. Our specialist vehicles include a fleet of Breast Screening trailers, the Blood Transfusion fleet, a wide range of estates and grounds maintenance vehicles and items of plant and of course there is the Scottish Ambulance fleet.

YAS looks to new technology when it comes to carbon reduction

• Reduce variation; a common national approach to fleet management through adoption of consistent practices and procedures across NHSScotland. We are introducing common fleet management and telematics system across NHSScotland, which will provide the ability to analyse data consistently across all 22 NHS Boards.

Do Electric Vehicles have a presence on any fleets?

You have introduced solar-power to some of the front line emergency A&E vehicles, what are the benefits?

Standardisation of vehicle specifications for NHS Scotland will result

in greater buying power

use? The solar panel trickle charges the manage batteriesfuel with natural How do you have approximately 150k employees; one daylight and artificial light. These solar panels mean that the of the options is for our FMS to have a fuel is purchased via of vehicle majority Across NHSS, there are currently around 60 Licence batteries can always beThe fully charged and there is no need for to Driver direct link to DVLA, similar fuel card contract. Once the new FLEET PROFILE a national low carbon vehicles, 51 of which are electric engines to be run to keep the batteries charged to support all checking agencies. • National Joint Fleet Procurement; FMS is operational, we plan to download and nine are hybrid. These are mostly cars the life-saving devices required in the vehicles. This also means Names: and small Alexis Environmental is one Patientand Co-ordination and standardisation of vehicle and there all fuel data from the Card provider into the vans Keech, Is fleet maintenance and various thatservicing there are no tailpipe emissions so no diesel fumes, or to theNOx be allocated Sustainability Manager are currently where it will specifications for NHSScotland will result in FMS ambulance. There Transport you outsource? operated in-house or do order, which carbon emissions. on Manager greater buying power, better utilisation of vehicles within the fleet. This will allow us Jeff vehicles Gott, Fleet carbon nine lowand vehicle assets, reduced operating costs etc. to profile and benchmark fuel usage across a further three electric vehicles and includesYorkshire Organisation: Ambulance Service NHS Trust This is very mixed across the Country. The management produce and vehicles. fleets cell NHSS fuel all six hydrogen Scottish Ambulance Service have a network • Operational resilience and control; the Fleet size: 1,350 vehicles reports for local review. of 16 workshops and they carry out the introduction of national systems and for the NHS in issue Is Grey Fleet Breakdown: • 303an A&E Double Crewed Ambulances (DCAs) majority of their work in their in-house a central support unit will give NHSS and (if so) how do you Scotland What key issues will affect the • 144 Rapid Response Vehicles (RRVs) workshops. the ability to consistently manage fleet manage this? of your fleet over the next road risk is an integral part of of the vehicles within management Reducing proportion regional large A local, a at operations • 416 Patient Transport Service (PTS) vehicles management five years? the plan, why? the NHSS fleets are leased with maintenance, is and training and national level. Local resilience will be PLUS Support estates Fleet, which Grey services, a huge NHSS has where the leasing companies are responsible improved through a larger joint operation, just cars We havelease level.officers’ school vehicles, at a local managed As with all fleets, acquisition and operating Business mileage across NHSS is around for the vehicle maintenance and this is working closely with a national support finished a tendering exercise for the provision carried out at locally agreed garages/ costs – Fuel, Maintenance and Leasing 120 million miles/annum and we therefore Fleet mileage function that can draw on a wider range of a National Fleet Management system and – continue to rise, which is creating cost recognise that driving is an essential part of workshops. There are a number of Territorial per annum: plan51 million kilometres of shared expertise. Recognition of gaps to utilise this to help local Boards we pressures on budgets. There are a number CONTINUED ON PAGE 28 >>> Health Boards who own their fleets and the and weaknesses within current operating manage their Grey fleet. The system will of reviews planned within NHSS, which will maintenance is sub contracted out as is the allow for all drivers to be detailed, record and have a direct impact on the operational maintenance of our other specialised owned and Driver’s What steps have Yorkshire Ambulance Service been of ambulance design toMOTs, reduce the impact of our vehicles Insurance when advise requirements of the NHSS fleet and it fleets that are operated by the Scottish checking. requireand taking to reduce vehicle emissions? in relation toLicences air pollution carbon emissions. is, therefore, imperative that the Fleet/ Blood Transfusion Service and the Breast options considering are currently We working We have been hard to cut fuelthe use to achieve Screening Service. Transport structure is flexible and resilient and as NHSS licence driver Yorkshire Ambulance Service NHS Trust (YAS) embarked cost savingsfor and reduce ourchecking carbon footprint. We have and is able to respond positively to any planned changes that are required. on a carbon reduction programme in 2009. In line with assessed and consolidated our fleet to ensure that the The newly formed NFMU will have a big the Climate Change Act, the NHS as a whole has been correct number of vehicles are used for the correct purpose. part to play in helping to achieve this and challenged to reduce its carbon emissions by 10% by 2015 The vehicle type is essential to ensure fuel efficiency.  Our the new structure has been designed to help and 35% by 2020 until an 80% reduction is in place by vehicles are serviced up to six times a year to ensure that maintain our duty of care to staff, patients 2050. As an emergency service, stopping the use of our they are always running to the best of their capability. and the public; introduce governance 109 Double Crewed Ambulances fleet is not an option so alternative solutions have had to be We have increased our bunkered fuel use on our resilience into the operation; ensure andon have had solar panels fitted compliance with legislation; deliver service sourced. Our fleet is in more demand than ever with a 4% ambulance stations, which has reduced the miles travelled their roofs to help keep batteries improvements in areas which are weak; and, increase in emergency calls annually. to local refuelling stations. charged to support life-saving devices better utilisation of the staffing through Over the past few years YAS has been at the cutting edge Our staff assess the inflation of their tyres as part of their resource, implement and realise potential savings and cost avoidance in the various 38 FLEET Manager functional areas. The introduction of national telematics and fleet management systems alongside national driver licence checking and training strategies, will have a big part to play in our Risk Management strategy and will help to realise potential savings from managing the fleet more effectively and efficiently. n Specialist vehicles include a fleet of Breast Screening trailers • National expertise; provide the ability to develop dedicated national expertise to carry out fleet management and fleet engineering duties, currently undertaken multiple times, once nationally and consistently for NHSScotland. The formation of a dedicated professional service specialising in functional areas, such as, telematics analysis and reporting, development of technical specifications, vehicle procurement etc. to meet current and future operational requirements.

Yorkshire Ambulance Service has been taking giant steps when it comes to carbon reduction thanks to new technology. Environmental and sustainability manager Alexis Keech and fleet manager Jeff Gott have helped the organisation embrace innovation which has resulted in ground breaking new vehicle design, utilisation of solar power and hydrogen fuel. Here, they share their approach with Fleet Manager readers...

The NHS Scotland fleet is diverse and has to be ready for anything

the job description for many staff. We have a duty of care to ensure that our staff and the public in general are as safe as possible and reducing road risk within NHS Scotland is therefore an integral part of our plans.

daily vehicle assessment. This ensures the optimum efficiency for the vehicle as underinflated or overinflated tyres can affect fuel efficiency. We have also implemented ‘greener’ tyres across the fleet. We have worked with Leeds University and Manchester University as well as ambulance fitters to design an incorporated aerodynamic light bar, which actually improved the efficiency of vehicles over the standard design by 1mpg. We have run trials with a variety of different electric and hybrid vehicles. We tried a methanol fuel cell to eliminate the issue of idling within the fleet. YAS obtained funding from the Department for Transport for disruptive technology to reduce NOx emissions from our RRVs in 2016. During a normal shift, the vehicles could be stationary for 65% of the time with their engines idling to keep essential equipment functioning. It was also decided that it would be appropriate for the new fleet of DCAs to be fitted with solar panels and lithium ion batteries. Through a redesign and lightweighting project these vehicles are now some of the most efficient diesel ambulances in the country. YAS will have electric hydrogen vans in the fleet from June 2017. These have been financed by the Office of Low Emission Vehicles (OLEV) through its hydrogen Fuel Cell Electric Vehicle (FEV) Fleet Support Scheme. YAS will be using the ITM Power hydrogen refuelling station located in Sheffield, one of the most northerly English hydrogen stations at present.

FLEET Manager 27


We have 109 DCAs in the YAS fleet which have had solar panels fitted on their roofs in the factory. These will then feed into new lightweight lithium batteries that we have fitted. What made you apply for grant funding for Hydrogen vehicles?

The World Health Organisation classified diesel fuel as carcinogenic in 2012. The vast majority of ambulance service vehicles in the UK are run on diesel. YAS wants to be at the cutting edge of new fuel technology. We have the advantage of a hydrogen refuelling station in Sheffield at the ITM Power site which is solely wind powered, ensuring that the hydrogen generated is entirely green fuel. Our PTS vehicles travel between 150 and 200 miles a day. Our A&E vehicles travel between 400 and 800 miles a shift. At present the EV battery technology is not advanced enough for our daily mileage needs. Also the recharging downtime is limiting for an active service. Hydrogen has the capability of filling this gap with a refuelling time of around three minutes for 2-3kg of hydrogen. What will the vehicles be used for when they arrive in June this year? Our hydrogen vehicles will be used as ambulance fleet manoeuvre support vehicles to test the boundaries of the technology. As there is at present only one hydrogen refuelling station in the region; the electric capacity of the Kangoo vehicles will provide a fail safe back-up for the vehicles if the hydrogen runs out. The support vehicles travel a maximum distance of up to 250 miles a day which is the capacity of the Kangoo hydrogen electric conversion (100 miles on electric and 150 miles on hydrogen). As more hydrogen refuelling stations are installed CONTINUED ON PAGE 40 >>

Fleet Manager magazine is a JDM Web Publishing Ltd and ESFO Group Publication. How have you been working with other public sector organisations to establish a refuelling infrastructure?

How are the vehicles adapted to carry this technology?

across the region we will move the vehicles around to so more staff can use them. As Leeds is set to have a clean air zone implemented in 2017, we will be looking to locate this vehicle and similar vehicles in the city centre.

We have been working with Leeds City Council, York City Council, Bradford City Council, East Riding of Yorkshire Council and the local enterprise partnerships (LEPs) to ensure that a sustainable low to zero emission refuelling infrastructure is in place for the future. We are also working with a variety of organisations including Zero Carbon Yorkshire to look at the infrastructure across the region and see where there is the need to implement and install alternative refuelling technologies. Yorkshire missed out on the electric vehicle infrastructure funding through the Plugged in Places grants a few years ago so there is very little publicly-accessible electric vehicle infrastructure across the region. It is essential that local councils engage with the fleet users, like ourselves, who do not return to base regularly and will rely on recharging and refuelling infrastructure to ensure that we can continue to drive our vehicles throughout the day.

When the Hydrogen vehicles arrive do the drivers need any special training?

Why is it important for public sector organisations, in particular, to lead the green revolution?

The YAS driver trainer will have vehicle specific familiarisation training carried out by Arcola Energy prior to the vehicles being delivered, this will then be passed down through the normal training protocols. Training on how to operate the self service refuelling station will be given directly to the drivers by ITM Power, the owners of the refuelling station. Drivers will be trained how to refuel the vehicles at the hydrogen refuelling station as well as the safety aspects associated with the technology. As these vehicles are an electric hybrid, drivers will be trained how to plug in and recharge the battery within the vehicle as well as where to recharge if required. Driving the new generation of vehicles is exactly the same as driving any other vehicle on the road but the refuelling and recharging process is different. Regeneration technology means there is the capacity to recharge the electric batteries whilst driving the vehicles.

It is essential that the public sector leads in the green revolution as we have a responsibility to spend the British public’s money efficiently and we have an obligation to reduce and eliminate the emissions from our vehicles as well as our impact on climate change.

YAS has been working with other public sector organisations to ensure refuelling infrastructure is in place


FLEET Manager 39

What are your plans for the future in terms of increasing the number of ‘green’ vehicles on your fleet?

We are in the process of assessing mileage and travel range and what technology is most applicable to our fleet. We are looking to work with hospitals to implement charging points for EVs. We need to ensure that the public infrastructure is in place before we can commit to new ‘green’ vehicles as our vehicles need access to refuelling across the region. We are part of a successful bid from Innovate UK with ULEMco to implement an innovative hydrogen dual-fuel technology hybrid system to one of our non-emergency Patient Transport Service (PTS) vehicles ( government/news/low-emmission-freight-and-logisticstrial-competition-winners-announced) on our PTS vehicles. Our vehicle will be converted and on the road by summer 2017. This vehicle will have up to an 80% reduction in tailpipe emissions. In the future, we are hoping to build a prototype hydrogen electric ambulance that will have zero emissions. The next generation of electric vehicles with a longer range have the capacity to fit into our fleet cycle. n


How will the Hydrogen vehicles be serviced and maintained?

If you would like more information or to take part, please contact Sue Hurst, Editor via email: or by phone: 07789 113767. 28 FLEET Manager

© JDM Web Publishing Ltd 2017 All rights reserved. No part of this magazine may be reproduced in any form without prior permission from the copyright owner.

Yorkshire Ambulance Service


Yorkshire Ambulance Service


COVER STORY: The Fleet Interview with London Borough of Hackney's Norman Harding – Pages 18,19 & 20

Editor: Sue Hurst Mobile: 07789 113767 or

As well as our usual round-up of news we have an extended events section towards the back of the magazine highlighting the upcoming RWM show, Coach and Bus UK and our own Utility Fleet Forum event.

DO YOU have some interesting news or innovative developments to share with other like-minded professionals? Would you like to raise the profile of your fleet department and organisation through sharing best practice? Then why not take part in one of our Fleet Interviews? We would love to hear from you. Lots of fleet managers from a wide variety of Public Sector organisations including Local Councils, NHS Trusts, Universities and Housing Associations have already taken part and provided readers with an interesting insight into how their own fleet operation runs. All it takes is an hour of your time to respond to a series of questions either by email or over the phone. The interview is then proofed and nothing is printed until approval is gained...simple!

This magazine is published bi-monthly by: JDM Web Publishing Ltd VAT Reg: 131 648 426 Company Reg: 07514160


We have a superb interview with Norman Harding, Corporate Fleet Manager at the London Borough of Hackney. Norman talks about how their sustainability plans are moving closer to a fossil fuel-free fleet. We also provide a case study on sustainable travel and how the University of Birmingham has turned scientific research and the adoption of a hydrogen-fuelled vehicle to its advantage.

Sue Hurst, Editor

Available FREE to all fleet and transport professionals working within the Public Sector and Housing Associations and members of The ESFO Group.

The hydrogen-electric vehicles have two elements regarding service and maintenance, the Renault Kangoo ZE will be serviced through a standard Renault service contract with the local main dealer, any repairs will be carried out by the same dealer under the vehicle’s standard warranty. The fuel cell system will be serviced and maintained by Arcola Energy and the software systems maintained remotely by the Symbio FCell in France via 3G or WiFi. Basic maintenance instruction will be given to the YAS Motor Vehicle Technicians. This will be mainly safety related in order to carry out initial assessment of a defect. At present there are very few specialist mechanics in the UK who maintain and service hydrogen vehicles. We will have an agreement in place with Arcola (hydrogen vehicle converters) and Renault for the maintenance programme. We are looking to get our YAS mechanics trained up to maintain hydrogen vehicles in the longer term.

40 FLEET Manager

USEFUL INFORMATION Yorkshire Ambulance Service NHS Trust – ITM Power – Arcola Symbio – Arcola Symbio vehicle - ULEMco -

FLEET Manager 05


In this issue 08 Industry news A green revolution in transport? Lorry emissions checks about to begin.

12-13 Legal update Recent fatal accident figures and tougher sentences - Tim Ridyard provides an update.

18-20 The Fleet Interview

Fleet Manager magazine speaks to Norman Harding, corporate fleet manager, London Borough Hackney.

21-22 Public Sector news Ford secures fleet deal with Harlow Council and Slough takes on its first electric pool car.

24-25 Sustainable travel

How the University of Birmingham

turned scientific research into a reality through hydrogen.

29 Be phone smart

Why drivers should kick the habit. 30-31 Commercial update

News from across the industry.

32-35 Focus on cars BMW’s 330e on the road to success and

Volvo’s XC60 praised for its style and quality.

38-47 Fleet Events in 2017

An extended feature.

06 FLEET Manager

Government publishes Plan to reduce roadside NO2 Plan includes an end to the sale of all new conventional petrol and diesel cars by 2040 and a new Clean Air Fund THE Government has confirmed that it will end the sale of all new conventional petrol and diesel cars by 2040, as it unveiled new plans to tackle air pollution. The UK Plan for Tackling Roadside Nitrogen Dioxide Concentrations produced by Defra and the Department for Transport outlines how councils with the worst levels of air pollution at busy road junctions and hotspots must take robust action. The announcement is focused on delivering nitrogen dioxide (NO2) compliance at the roadside in the shortest amount of time. This is one part of our programme to deliver clean air – next year the Government will publish a comprehensive Clean Air Strategy which will address other sources of air pollution. Air quality in the UK has been improving significantly in recent decades, with reductions in emissions of all of the key pollutants, and NO2 levels down by half in the last 15 years. Despite this, an analysis of over 1,800 of Britain’s major roads show that a small number of these 81 or 4% - are due to breach legal pollution limits for NO2, with 33 of these outside of London. To accelerate action local areas will be asked to produce initial plans within eight months and final plans by the end of next year. The Government will help towns and cities by providing £255 million to implement their plans, in addition to the £2.7 billion we are already investing. Due to the highly localised nature of the problem local knowledge will be crucial in solving pollution problems in these hotspots. The government will require councils to produce local air quality plans which reduce nitrogen dioxide levels in the fastest possible time. Local authorities will be able to bid for money from a new Clean Air Fund to support improvements which will reduce the need for restrictions on polluting vehicles. This could include changing road layouts, removing traffic lights and speed humps, or upgrading bus fleets. Air pollution continues to have an unnecessary and avoidable impact on people’s health and CONTINUED ON PAGE 8 >>>









A green revolution in transport? The Government’s Plan to reduce NO2 CONTINUED FROM PAGE 6 evidence shows that poor air quality is the largest environmental risk to public health in the UK, costing the country up to £2.7 billion in lost productivity in 2012. The UK is one of 17 EU countries breaching annual targets for nitrogen dioxide, a problem which has been made worse by the failure of the European testing regime for vehicle emissions. The government will also issue a consultation in the autumn to gather views on measures to support motorists, residents and businesses affected by local plans - such as retrofitting, subsidised car club memberships, exemptions from any vehicles restrictions, or a targeted scrappage scheme for car and van drivers. Measures considered will need to target those most in need of support, provide strong value for the taxpayer and be resistant to fraud. Environment Secretary Michael Gove said: “The plan sets out how we will work with local authorities to tackle the effects of roadside pollution caused by dirty diesels, in particular nitrogen dioxide. “This is one element of the government’s £3 billion programme to clean up the air and reduce vehicle emissions. “Improving air quality is about more than just transport, so next year we will publish a comprehensive Clean Air Strategy. This will set out how we will address all forms of air pollution, delivering clean air for the whole country.” Transport Secretary Chris Grayling said: “We are determined to deliver a green revolution in transport and reduce pollution in our towns and cities. “We are taking bold action and want nearly every car and van on UK roads to be zero emission by 2050 which is why we’ve committed to investing more than £600m in the development, manufacture and use of ultra-low emission vehicles by 2020. “Today we commit £100m towards new low emission buses and retrofitting older buses with cleaner engines. “We are also putting forward proposals for van drivers to have the right to use heavier vehicles if they are electric or gas-powered,

08 FLEET Manager

making it easier for businesses to opt for cleaner commercial vehicles.” Local authorities will have access to a range of options to tackle poor air quality in their plans such as changing road layouts to reduce congestion, encouraging uptake of ultra-low emissions vehicles and retrofitting public transport. If these measures are not sufficient to ensure legal compliance, local authorities may also need to consider restrictions on polluting vehicles using affected roads. This could mean preventing polluting vehicles using some of these roads at certain times of the day or introducing charging, as the Mayor of London has already announced. The Government is clear that local authorities should exhaust other options before opting to impose charging. Any restrictions or charging on polluting vehicles should be time-limited and lifted as soon as air pollution is within legal limits and the risk of future breaches has passed. Plans will be assessed by government to make sure they are effective, fair, good value and will deliver the required improvements in air quality in the shortest time possible. If local plans do not meet that test, government will require councils to take action to achieve legal compliance.

air quality in the shortest time possible;

Government is supporting councils to develop these plans through: • A £255 million implementation fund for all immediate work required to deliver plans within eight months to address poor

• Manufacturers found to be using devices on their vehicles to cheat emissions tests could face criminal and civil charges, with fines of up to £50,000 for every device installed, under proposed new laws.

• A Clean Air Fund for councils to bid for money to introduce new measures such as changing road layouts to cut congestion and reduce idling vehicles, new park and ride services, introducing concessionary travel schemes and improving bus fleets. More details will be announced later this year. • A £40 million Clean Bus Technology Fund grant scheme - part of a £290 million National Productivity Investment Fund announced in the Autumn Statement - to limit emissions from up to 2350 older buses. Government remains committed to putting the public finances back on a sustainable footing: so all money spent on air quality measures will be funded through changes to the tax treatment for new diesel vehicles or through reprioritisation within existing departmental budgets. Further details will be announced later this year. Also announced: • Van drivers are set to be given the right to use heavier vehicles if they are electric or gas-powered, in measures that will help improve air quality in towns and cities across the country.

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Innovative vehicleto-grid technology to receive £20 million A £20 million government investment will help develop electric vehicles capable of returning electricity to the grid. The new investment will support vehicle-to-grid projects as part of the government’s Industrial Strategy and create a smarter energy system, while increasing the numbers of electric cars on UK roads. The projects will investigate technology that allows plug-in electric vehicles to not only draw power from the grid when charging but return it to people’s homes or back to the grid. There are already 100,000 electric cars and 11,000 chargepoints thanks to government support. As this number grows they become a resource for a smart electricity grid – bringing benefits for drivers and creating a more flexible and efficient energy system. Minister of State for Climate Change and Industry, Claire Perry said: “Vehicle to grid technology provides another opportunity for the UK to showcase to the world our leading expertise in research and development which is at the heart of our ambitious Industrial Strategy. This competition could unlock significant economic benefits for the UK - helping to create jobs in this burgeoning sector while helping to reduce our emissions.” The new funding from the Department for Business Energy and Industrial Strategy and the Office for Low Emission Vehicles (OLEV) underlines the government’s commitment to innovative technologies. Financial support for energy innovation will double by 2021 and over £600 million is already being invested to accelerate the transition to ultra-low emission vehicles. The £20 million will be awarded to three types of innovative vehicle to grid projects: • Feasibility studies – investigating the ways vehicle to grid technology can be used in the future. • Industrial research or experimental development - for example, to develop vehicle-to-grid charging equipment. • Demonstrator trials in the real-world environment - projects that trial vehicle to grid technology in different locations across the country. The competition process will start in the next few weeks with the aim of winners being notified in December and projects starting in early 2018.

10 FLEET Manager

Lorry emissions checks to start at the roadside FROM August 2017, roadside checks of lorries carried out by the Driver and Vehicle Standards Agency (DVSA) will include an emissions check. DVSA will be targeting lorry drivers and operators who try to cheat vehicle emissions. The new checks will target those who break the law and will help to improve air quality. This is in support of the Government’s Plan to improve air quality by reducing nitrogen dioxide levels in the UK. This includes looking at ways to reduce emissions produced by vehicles, including those used commercially. DVSA’s enforcement staff, and their European counterparts have found evidence that drivers and operators use emissions cheat devices to cut the cost of operating. These include: • • • • •

Using devices designed to stop emissions control systems from working. Removing the diesel particulate filter or trap. Using cheap, fake emission reduction devices or diesel exhaust fluid. Using illegal engine modifications which result in excessive emissions. Removing or bypassing the exhaust gas recirculation valve.

DVSA enforcement officers will give the driver and operator 10 days to fix the emissions system if they find a vehicle with tampered emissions readings. If the emissions system isn’t fixed within 10 days, DVSA will issue a fine and stop the vehicle being used on the road. DVSA enforcement staff can insist that a vehicle is taken off the road immediately if they find a driver or operator is repeatedly offending.

Europe on the move: Commission takes action to modernise mobility and transport THE European Commission has announced that it is taking action to modernise European mobility and transport. Whether this will have an impact here remains to be seen, however we must take a ‘business as usual’ approach until we hear differently and there is a final break from Europe. ‘Europe on the Move’ is a wide-ranging set of initiatives that hopes to make traffic safer; encourage fairer road charging; reduce CO2 emissions, air pollution and congestion; cut red-tape for businesses; fight illicit employment and ensure proper conditions and rest times for workers. The sector is undergoing a number of technological, economic and social transformations whose pace is accelerating so the Commission has adopted a long-term strategy to turn these challenges into opportunities and deliver smart, socially fair and competitive mobility by 2025. It will drive this transition through targeted legislation and supporting measures, including infrastructure investment, research and innovation. It is accompanied by a first series of eight legislative initiatives specifically targeting road transport. In our legal update on pages 12 and 13 of this issue, road transport lawyer Tim Ridyard takes a closer look at some of the proposals that could affect fleets.


Brake publishes essential guidance for organisations with at-work drivers B

RAKE, The road safety charity, has published a crucial guidance report for fleet managers and HR professionals, in collaboration with Quartix. ‘Managing road risk: a guide for senior managers’ is essential reading for all professionals with responsibility for ensuring the safety of vehicles and at-work drivers. The guidance outlines how to make the business case for fleet safety, including cost saving, legal compliance, and moral and social responsibility. Practical advice on how managers can shape their workplace driving culture is also presented through best practice case studies. In addition, advice laid out in the report shows the vital need for company policies and procedures to be implemented and enforced by those who supervise at-work drivers. This useful new resource is available free of charge to all Brake Professional members through Non-members can order the resources from the Brake shop, or join Brake Professional online, to access these and other resources. Zari’aat Masood, professional engagement officer at Brake, said: “Driving is the most dangerous activity most employees engage in, and it is vitally important that organisations are making positive steps to manage their at-work road risk. This report provides best practice guidance, and I would encourage anyone involved in managing occupational road risk to draw on the knowledge shared in it. I’d also encourage people to sign up to Brake’s low cost membership scheme to receive regular advice and guidance on key road risk topics.” Andy Kirk, Sales and Marketing Director at Quartix, said: “Quartix is delighted to be supporting Brake.

This guidance report is an excellent tool for both employers and employees; it will help them adopt safer driving practices and reduce the number of collisions on our roads. We’ve designed our Safe Speed contextual speeding alerts with health and safety in mind, so teaming with Brake is a natural partnership.”

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Recent fatal accident figures and tougher sentences for fatal negligence offences Another wake-up call for individuals and organisations to create and manage safe working environments as tougher sentences are announced, says Tim Ridyard


HE Health and Safety Executive has published work-related fatal accident figures for April 2016 to March 2017. There were 137 fatalities in that period though this is the second lowest year on record and a 50% reduction over 20 years. The self-employed fatal injury rate is more than double that of employees. Of interest are the main types of incident that led to the deaths and the sector within which they took place: • Struck by moving vehicle: • Falls from height: • Struck by moving object: • Trapped by something collapsing/overturning: • Contact with moving machinery: • Contact with electricity:

31 deaths 24 deaths 20 deaths 10 deaths 8 deaths 8 deaths

In the statistics certain prominent sectors feature: • • • •

Construction sector: 30 fatalities (the lowest recorded; 5-year record is ca. 4 times that of all sectors combined) Waste and recycling: 14 fatalities (this sector is small but over five years the fatal injury rate is 15 times as high as all industry sectors) Transport and storage: 14 fatalities Agricultural sector: 27 fatalities (the highest fatal injury rate for all main sectors and 18 times the all sector rate)

The general trend to 2016/17 (137 deaths) is downwards with a recent levelling off: • • • • •

171 workers died in 2011/12 150 workers died in 2012/13   136 workers died in 2013/14 142 workers died in 2014/15   147 workers died in 2015/16

Because a fatality occurs it does not automatically follow that any offence has been committed. However, the penalties imposed on businesses and individuals for breaches of health and safety laws leading to fatalities have increased significantly since changes in sentencing guidelines introduced in February 2016 – there has been a massive rise in the fines imposed in excess of £1M. The Sentencing Council has now announced (4 July 2017) that it is consulting on the sentencing of manslaughter offences, with a view to increasing custodial sentences. There are no existing guidelines for most types of manslaughter.

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WHAT IS MANSLAUGHTER? In criminal law there two types: involuntary and voluntary manslaughter. Within the voluntary manslaughter category is manslaughter by gross negligence where, for example, own employees of third parties have lost their lives through serious negligence. Safety failings – an example of this was the prosecution in the ‘Bath tipper case’. It is proved by the Prosecution demonstrating all of the following: • there has been a breach of the duty of care to the victim • the breach caused the death • the offender’s conduct was so bad that it amounts to a criminal act or omission. The Sentencing Council has concluded that increased sentences are appropriate for some situations e.g. where an employer is engaged in prolonged disregard for employees’ safety and/ or there is a profit motive via cost-cutting. The proposed guideline divides the culpability of any Defendant into one of four categories (A,B,C or D); it suggests a starting point and then a range of penalties upwards or downwards depending on the facts of the case. Prison sentences imposed for gross negligence manslaughter currently tend to sit within the ‘C’ category with a starting point of 4 years custody from which the sentencing Judge will be able to go up to 7 years or down to 3 years. Under the new scheme the starting point for Category A (most serious) would be 12 years custody (with a 10-18 years range) whilst at the least serious starting point would be two years custody (1-4 years custody range). Where there is a Guideline relating to sentencing defendants in a criminal case this must be followed by the Court unless it is satisfied it would be contrary to the interests of justice to do so. There are already guidelines for health and safety offences. The Court must assess the degree of culpability and categorise it. It must also assess harm - in manslaughter cases the offence will always be regarded as one with high level harm, of course, given that one or more death has occurred. The consultation closes on 10 October 2017 and the draft Guideline will no doubt be adopted in its entirety. One can then anticipate lengthier custodial sentences. This is yet another wake-up call to individuals and businesses that they must create and manage safe environments and carry out their work with due diligence.


Tim Ridyard examines the recently released EU Mobility Package and proposals that could affect fleets...


HE prospect of goods vehicles not exceeding 3.5 tonnes coming under the scope of operator’s licencing has become a possibility, amongst other changes affecting different parts of the road transport sector. If it does not ultimately happen in due course the issue of the extent to which the small commercial vehicle sector should be more greatly regulated than at present still remains a matter of debate; whilst there are many highly compliant operators acting entirely responsibly, the other part of this sector is highly non-compliant, conversely, with very poor maintenance standards that simply would not be tolerated by Traffic Commissioners who oversee +3.5 tonne vehicles. This possible development is one of eight measures forming part of the EU Mobility Package announced at the end of May 2017. Some of the proposals may have little potential impact on the UK domestic situation but others are more significant. The purpose of the initiative is to create a long-term vision for competitive, fair and eco-friendly mobility in Europe. The proposals most pertinent to the public sector relate to operator licensing for vans (though o-licensing changes for larger vehicles are under consideration). OPERATOR LICENSING FOR VANS? EU Regulation 1071/2009 governs those who wish to access the occupation of road transport operator for hire or reward. Vehicles not exceeding 3.5 tonnes are currently exempt but this threshold would disappear. Part of the rationale behind this move is EC research highlighting the increase in the proportion of sub 3.5 tonne operations, fair competition and the attraction of operating in that less regulated sector: in other words, the lack of a more regulated regime is an incentive for operators to use smaller vehicles. Of course, the reality is that in the UK there is indeed a perceivable benefit: a

EU MOBILITY PACKAGE includes O-licence proposals for smaller vans cynical view might be that unless there is a significant incident or accident there is no real Sword of Damocles hanging over a business threatening consequences for routine non-compliance. Fixed penalties (issued to a driver not the operator) and fines (e.g. for overloading or defective brakes/ steering/ tyres) may be imposed but the criminal courts have no real power to put an operator out of business, unlike a Traffic Commissioner who can revoke or suspend or curtail a licence for larger vehicles. A small goods vehicle operator has no formal regime for maintenance inspections or driver defect reporting or drivers hours or driver licensing. Given limited DVSA/ police enforcement resources it is easy for such operators’ vehicles to sail (or drive!) under the radar. There is scepticism amongst trade associations and concern as to the real merits of bringing smaller goods vehicles into the scope of operator licensing. It will be a couple of years before this may come to fruition if indeed it does. It is still an alert to small vehicle operators who should be operating their fleet as though o-licensed anyway. The FTA states that it has ‘continuously objected to proposals to increase regulation of the van sector.’ Along with others it believes the real problem lies not with there being a need for widening the scope of operator licensing but with the lack of proper policing of van operators and drivers. DRIVERS’ HOURS Some proposed changes to the EU drivers’ hours rules more likely to impact on operations carried out domestically (many will impact more in international operations) relate primarily to arrangements for reduced weekly rest and the interplay of regular/reduced weekly rest e.g reduced weekly rest

compensation would not be able to be attached to a daily rest period. There is additional guidance and clarification in areas where the regulations have not been clear or express: breaks in multi-manned operations, the recording of other work, the defining of ‘non-commercial carriage’ of goods and also Article 12 situations (where a driver cannot comply with the drivers hours rules due to unforeseen circumstances endorsing the reason for this and proceeding to the nearest safe stopping place; here it will be possible for drivers to commence daily/ weekly rest periods late though correct rests must be taken.) There is also some change in the use of new generation of tachograph in mandatory use for new vehicles from 2019. This centres on the global positioning function of the new tachograph. The bigger point here for operators is to be reminded that at the start and end of each driving day the new smart tachograph will record the location of the vehicle. This will be of use to enforcement agencies such as DVSA/ police and also could be a tool in investigation with regard to use of authorised operating centres. BREXIT Where does Brexit fit in? Of course this is the major question not only for these proposals but for all other regulations affecting the sector. Given the volatility and unpredictability of the last year best advice is undoubtedly that one should anticipate no change for the foreseeable feature and continue under the umbrella of existing and incoming EU-linked legislation. When Brexit occurs all EU law will have been domesticated to be unpicked thereafter. Much will remain untouched and any changes will unquestionably be years away. Work on the basis of ‘business as usual’ until further notice may be best advice.

For further information contact Tim Ridyard on 01284 732111 or email Visit

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London Mayor sets out ambitious Transport Strategy

On June 21 the Mayor of London, Sadiq Khan, published a draft of the Mayor’s Transport Strategy that sets out policies and proposals to reshape transport in London over the next 25 years


HE Mayor of London, Sadiq Khan, has published his first draft Transport Strategy to set out bold plans to reduce the capital’s dependency on the car – transforming the experience of walking, cycling and public transport in London over the coming decades. The Transport Strategy will also affect those organisations that run vans and HGVs in the capital as it contains plans to explore the next generation of road user charging. A target has been set out to increase the proportion of people walking, cycling and taking public transport to 80% of journeys by 2041, compared to 64% now, meaning an average of 3 million fewer car journeys in London each day. This at a time when London’s population is set to expand from 8.7 million to 10.5 million over the next 25 years, generating more than five million additional trips each day across the transport network.  A key focus of the Draft Transport Strategy is the Mayor’s Healthy Streets Approach, creating a fairer, greener, healthier and more prosperous city, with Londoners doing at least the 20 minutes of active travel each day that they need to stay healthy. Most of the main causes of early death in London are linked to inactivity, including the two biggest killers – heart disease and cancer. Motorised traffic is also overwhelmingly responsible for the greatest environmental challenges we face as a city, with road transport responsible for half of the main air pollutants in London. • With TfL and the boroughs, The Mayor will deliver a Londonwide network of cycle routes, with new routes and improved infrastructure to tackle barriers to cycling. The Mayor’s new aim is for 70 per cent of Londoners to live within 400 metres

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of a high quality, safe cycle route by 2041. TfL will also work to expand and improve ‘Legible London’ pedestrian wayfinding maps, and use new data to develop and improve online journey planning and navigation tools for walking and cycling trips.   • The Mayor, through TfL and the boroughs, will create high quality public realms across London. This includes creating ‘Liveable Neighbourhoods’ to improve the public’s experience of walking and cycling, and providing ‘Healthy Routes’ to create attractive, safe and accessible walking routes to schools and local shops. This could include creating more vehicle-free zones, where traffic is physically prevented from using specific streets, and more car-free days.      • The Mayor will look to restrict car parking provision within new developments, with those most accessible to public transport expected to be car free. Secure cycle parking and storage will be expected to be built into all new developments, and where car parking is considered appropriate in new development, provision should be made for electric vehicle charging points.   • The Mayor, through TfL and the boroughs, will seek opportunities for densification of developments around public transport stations and stops, with unprecedented investment in improving station environments, interchanges, and local walking and cycling networks. The Mayor and TfL will also support the provision of car clubs for residents, enabling more Londoners to give up their cars.

INDUSTRY NEWS • The Mayor, through TfL, will keep existing and planned road user charging schemes, including the Congestion Charge under review, ensuring they tackle the congestion challenges London faces. Transport for London will explore the next generation of road user charging that could harness new technology to better reflect distance, time, emissions, road danger and other factors in an integrated way. This could include a single ‘per mile’ charge which takes into account both congestion and emissions objectives.   • The Mayor, through TfL, will work with boroughs who wish to develop local traffic demand management measures, for example exploring local road charging or workplace parking schemes, as part of traffic reduction strategies.    • The Mayor, through TfL and the boroughs, will transform the quality of bus services so that they offer a faster, more reliable, and convenient alternative to car use. This includes reviewing and extending the operating times of bus lanes, and making greater provision for bus priority lanes.    Sadiq Khan, Mayor of London, said: “As London’s population is set to increase beyond 10 million, our future health and prosperity is more and more dependent on us reducing our reliance on cars. “We have to be ambitious in changing how our city works. While there will be five million additional journeys being made across our transport network by 2041, at the same time we’re setting ourselves a bold target of reducing car journeys by 3 million every day. “In launching my first Transport Strategy, I’ll be setting out wideranging plans for making cycling and walking safe and accessible in every neighbourhood, transforming our bus network, and ensuring new housing is built not around car use, but designed directly around access to public transport links instead. “We have to make not using your car the affordable, safest and most convenient option for Londoners going about their daily lives. This is not only essential for dealing with congestion as London grows, but crucial for reducing our toxic air pollution, and improving the health of all Londoners.”   Consultation on the new strategy runs until 2 October, with a final plan launched in early 2018. The full consultation can be read here: You can also email your comments to, or call 0343 222 1155.

NEWS IN BRIEF CHEVIN TO SUPPORT DVSA IN NEW ‘EARNED RECOGNITION’ SCHEME CHEVIN Fleet Solutions, a leading global provider of fleet management software, will provide support to the Driving & Vehicle Standards Agency’s (DVSA) new ‘Earned Recognition’ pilot scheme. Chevin’s advanced reporting system FleetWave® can already be used to manage a number of functionalities including vehicle servicing, MoT renewals, driver and maintenance compliance and the management of online data, however, the software will be extended to automate reporting processes for the new DVSA Scheme.

REGISTER FOR UK ROAD SAFETY WEEK AND HELP THEIR DRIVERS SPEED DOWN SAVE LIVES ORGANISATIONS can now register for Road Safety Week 2017 (20-26 November), the UK’s biggest road safety event. Road safety charity Brake, which coordinates the event, is encouraging organisations to go to and register for a free action pack to help them raise awareness and promote safer road use to staff, contractors and the wider community. Road Safety Week has been inspiring people for 20 years and is co-ordinated with the support of headline sponsors Aviva, and the Department for Transport. It’s a great time for employers, especially those with staff who drive for work, to develop and promote safe travel internally, raise awareness in their local community and link with other organisations to run road safety campaigns.

ALPHABET ROLLS OUT NEW ONLINE TYRE SERVICE PORTAL FOR DRIVERS DRIVERS of vehicles leased from Alphabet won’t be left feeling flat after they visit the company’s new online Tyre Replacement Portal, delivered in collaboration with Kwik Fit. In what is believed to be a first-to-market for the leasing and mobility industry, corporate drivers can arrange a quick, timed appointment to replace their tyres online or via an app. What’s more, the new approach guarantees drivers get the right tyre at the right time – so no more wasted time hanging around or needless journeys. The system not only ensures that drivers have the correct tyres available to them at the first visit, it also offers a choice of timed appointments at convenient times and locations for the driver. Crucially, it checks that the tyre the customer requires will be in stock when they get there to avoid delays or wasted trips.

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Fleets improve operating efficiencies with Jaama’s award-winning Key2 system E

NSURING that fleet industry asset management software systems are forever at the cutting-edge of best practice driving vehicle operating efficiencies and business effectiveness is critical. That’s why Jaama’s multi award-winning web-based vehicle, driver and workshop management solution Key2 is the most recommended fleet software. UK organisations collectively managing more than 900,000 vehicles, company car and commercial vehicle drivers and ownvehicle drivers and their own workshops currently use Key2 and that number is expected to grow significantly in the second half of 2017. Collectively there are now more than 10,300 registered Key2 users across the company’s client base. Jaama, an Associate member of the Fleet Operator Recognition Scheme (FORS) and a partner to the Freight Transport Association’s Van Excellence scheme, is firmly focused on helping commercial vehicle fleets achieve compliance best practice through implementation of Key2. Many Jaama customers have already achieved FORS bronze, silver or gold accreditation and are also Van Excellence accredited. With both standards becoming evermore crucial in the battle to win business and show compliance requirements are being met, alongside employers being a member of the Construction Logistics and Cyclist Safety (CLOCS) community to revolutionise the management of work-related road risk, Key2 is being used by organisations to meet legislative standards. A certified Microsoft Gold® development partner, Jaama uses the latest technology to provide customers with cost control, improved integration, operational and administrative efficiencies, simplified management reporting and legislative compliance. Jaama invests more than £2 million per year on software development that keeps Key2 at the cutting edge of management solutions and that continues with the recent introduction of vehicle inspection sheets within the Workshop touchscreen module.

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Martin Evans, managing director, Jaama The touchscreen application allows technicians to view their work allocation and record their time against each vehicle work item. In addition, a technician is able to complete a vehicle service/inspection checklist sheet, which is fully configurable/customisable. Each check on the list has three options - completed, requires attention or not applicable and if a technician’s work on a vehicle service/inspection is interrupted the sophisticated technology will return to the appropriate page on resumption. On completion, checklist sheets are stored against the Key2 Workshop job sheet. A further development by Jaama is its new ‘My Vehicle App’. A genuine fleet and transport industry game-changer, it delivers benefits to managers thanks to ‘auto-triggering’, as well as simplifying tasks for drivers. Unlike other apps, ‘My Vehicle App’ not only provide drivers with information. Critically, data/information uploaded by drivers via the app automatically updates data/information and populates records held within Jaama’s Key2 asset management system. Current app functionality notably includes a ‘Daily Checks’ page displaying a driver’s selected allocated vehicle. It contains a scrollable list of vehicle internal, external and fluid inspection checks that must be performed daily prior to any journey. A ‘comments’ box appears for any notes to be entered

alongside each check to indicate any rectification required. Once recorded by the driver, the information automatically populates the vehicle/asset record within Key2 and triggers in-house rule sets and notification such service, maintenance and repair procedures. Finally, an unrivalled level of personalisation gives each fleet via their own Key2 Today ‘dashboards’ a graphical headline view of all commercial vehicle and driver business critical data which can quickly and easily be drilled into via the graphs. Jaama managing director Martin Evans said: “Commercial vehicle fleets have invested in our Key2 technology to improve operating efficiencies and compliance as they realise current practices are no longer suitable due to ever changing business and legislative demands.” Organisation’s using Jaama’s Key2 system in the UK and overseas include: British Transport Police, BCA, Days Fleet, DHL Express, DHL International, Hertfordshire County Council, Interserve, JCT600 Vehicle Leasing Solutions, Merrion Fleet Management, MITIE, Ogilvie Fleet, Prohire, Sheffield Insulation Group, Serco, Seven Asset Management, Skanska and Speedy. Contact information: Tel: 0844 8484 333) Email: Website:


Hackney’s sustainability plans move closer to a fossil fuel-free fleet NORMAN HARDING

Corporate Fleet Manager, London Borough of Hackney 10 THE FLEET INTERVIEW

We last interviewed Norman Harding back in 2012 when he discussed strategies and initiatives underway within Hackney Council’s fleet department. Since then he has been working hard to ensure that sustainability stays embedded in the way the council operates its fleet vehicles by adopting new ways of running cleaner, greener technology...

London Borough of Hackney

Describe your general role at Hackney Council I work at a corporate level providing the policy and strategic direction for fleet operations in terms of compliance, safety, efficiency and environment – all within tight budgetary constraints. I am responsible for 470 road registered vehicles/plant and approximately 800 drivers across 25 internal departments. I also hold both our Freight and PCV Operator Licences. How has your role changed within the last five years? Being very proactive and tremendously successful with our environmental strategy I’m now doing much more collaborative work with other

organisations such as the Greater London Authority (GLA)/ Transport for London (TfL) and LoCITY to promote alternative fuel technology. I also network with the other London local authorities and participate with organisations such as FTA, LowCVP and Cenex. How is the Hackney Council fleet embracing the Government’s drive for us to adopt cleaner, greener technologies? In the past we’ve been very successfully using high blend biofuels made from waste vegetable oil saving us hundreds of tonnes of CO2 each year. Our work with biofuels was recognised by the GLA and I was drafted into

Hackney Council leads the way in cycle safety Norman Harding, Corporate Fleet Manager at Hackney Council, enjoys the variety his role brings and highlights strategies and initiatives underway in his department to Local Authority & Government Fleet Manager What is the most rewarding aspect of your role as Corporate Fleet Manager at Hackney Council? It has to be the sheer variety of work encompassed within the role covering all aspects of fleet, engineering, transport, procurement and many others which can be quite pressurised and challenging but exciting and rewarding. I work with other areas within Hackney not directly related to Fleet, such as Road Safety where Hackney has made major progress with cycle safety, and other external groups such as the Association of London Transport Officers (ALTO) network. Are you running any carbon-cutting initiatives and will electric vehicles ever have a significant presence on your fleet? Hackney has taken a number of steps to ensure sustainability is embedded in the way the council operates its fleet vehicles including green procurement strategies, vehicle allocation management, route analysis and mileage reduction technology, data monitoring, driver monitoring and low carbon fuel assessment. We currently have nine fully electric vehicles, which include some road registered plant, and a further 11 hybrid technology vehicles on fleet. However, our main approach to cutting CO2 from fleet vehicles is operating them on 100% biodiesel (B100) which has been made from used cooking oil – a waste product with no food crop displacement issues as associated with plant based biodiesel. Our biodiesel has been certified as 84% carbon efficient by the RFA and we regularly get it independently tested to EN14214 criteria. We have been running a trial on five HGV’s since 1 January 2011 which has achieved a CO2 saving of 108 tonnes in the 10 months to end of October. We have also conducted engine oil analysis from the trial vehicles and so far everything is working fine. As part of our replacement strategy we are specifying vehicles to operate on B100 biodiesel and have 13 new vehicles being delivered in the New Year. I acknowledge it can’t be used on all our fleet vehicles but we are looking to roll B100 out to most of our HGVs in the next 12 months and possibly to most of our LCV fleet. When we get to that stage we forecast a CO2 saving of over 1400 tonnes per year.

fitted audible and visual warning devices activated by the left turn indicator that informs cyclists when the vehicle is turning left. The audible device speaks the words ‘This vehicle is turning left’ and an LED screen displays the same written message. We also work in partnership with Transport for London and our PROFILE local Police on a ‘Driver Exchange’ Name: Norman Harding campaign whereby several times Job: Corporate Fleet a year close to high density cycle Authority: Hackney Co routes we encourage cyclists to Time in role: 5 years get in the cab. They are shown what the HGV driver can see, and Fleet Profile more importantly what he cant LCVs: 26 7 see demonstrating how vulnerable HGV & PCV: 70 cyclists can be if they are in the Cars: 12 White fleet & drivers’ blind zones. Specials : 27 Thirdly, we have liaised with a Plant: 250 couple of other London Councils and Transport for London to get a hands-on cycle awareness course approved by JAUPT as a Driver CPC module. We have now rolled this Government Departm module out to most of our HGV drivers, who and other profession were initially sceptical of the learning value associated with riding cycles on the UK streets. benefit the work of th members. But in the classroom session afterwards We have been doin they all expressed an appreciation of how benchmarking and m dangerous it can be for cyclists and learned to identify areas for s how to share the road space with them to unification of vehicle avoid accidents. Hackney Council is the first in the country to provide this particular CPC module to all its HGV drivers. We are also offering this course free to any freight operator based in Hackney. If money were no be your ideal car? You are chair of the Association of London Transport Officers (ALTO), what Unfortunately, I spen does this group do? travelling to and from important to me. I w This is simply a collaborative networking Jaguar XF 2.2 diesel group for the transport officers working in somewhere around 5 any of the London Councils. ALTO has been something interesting established since the early 1980s and its aim is to promote, discuss and support any matter Impala. of mutual interest to the senior transport If you were stuck managers and colleagues of the London be your ideal pas Boroughs. ALTO can act in an advisory capacity to I would choose Lee E other associations or bodies as appropriate man ever and much and attempts to maintain a close liaison and the radio! make representations as necessary to

Article from 2012

a working group with them and TfL as part of the ‘Mayor’s Biodiesel Programme’ where the London Mayor at the time was working to create a ‘circular economy’ for London where all the waste fats, oils & greases (FOGs) from London’s restaurants, fast food outlets, etc. were collected and refined as a road fuel to be used by Londonbased freight operators – initially targeting the London local authority fleets and TfL red bus fleets. We created You mention cycle safety. What is Hackney Council’s apprach here?

We have taken a three point approach to cycle safety. On our larger vehicles we have

Norman Harding (second left) and Councillor Feryal Demirci standing either side of a Tesla with operatives from the council’s Library Service and Parks Service that both operate electric vehicles.

Fleet Numbers

96 HGVs • 265 LCVs (25 EV/3 Hybrid) • 34 PCVs • 15 Cars (3 EV/5 Hybrid) • Road Resistered Plant 50 (7 electric)

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On a lighter


These particular vehicles are for Hackney’s Library, Parks & Hygiene Services. It also has a few cars including a Tesla, Nissan Leaf and Peugeot iON. Additionally, the fleet also includes a number of Nissan eNV200s that are in service with the council’s Couriers, Waste Services, Parking Control, Fleet, Hackney Housing and Temporary Accommodation.


Total annual CO2 produced if no biofuels used (tonnes)

2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17

2876.74 2939.2 3160.77 3429.46 3448.24 3361.62 3422.83

Total annual CO2 produced using FAME biofuels (tonnes) 2843.32 2798.76 2973.09 2884.12 3094.56 3054.08 2572.88

a number of guidance notes on the GLA website and even created a video to promote the programme: com/watch?v=V5-KVcmrunI Whilst all this is excellent for CO2 reduction the focus for Hackney started to change to local air quality, particularly NOx reduction. To this end Hackney are working in two directions simultaneously. We are now looking to introduce a third generation biofuel called Hydro-treated Vegetable Oil (HVO) which is also made from waste vegetable oil and therefore very carbon efficient. The fuel is getting established in USA and Europe but it is not yet readily available here. We have been doing some emissions testing of the fuel at Millbrook Proving Ground on one of our Euro VI refuse trucks with outstanding results. Not only did we achieve nearly 70% NOx reduction but also achieved reductions in CO2, particulates and a further reduction of CO2 at the tail pipe. Millbrook have been doing detailed monitoring of our day-to-day use of a refuse truck to establish a ‘real world drive cycle’ for our refuse collection vehicles as we are keen to do further emissions testing to really establish the credibility of the fuel. Through the working group and in liaison

CO2 savings achieved from using FAME Biofuels (tonnes) 33.42 140.44 187.68 545.34 353.68 307.54 849.95

% 1.16% 4.78% 5.94% 15.90% 10.26% 9.15% 24.83%

with the LoCITY programme we have created another video to promote the use of biofuels, particularly Hydro-treated Vegetable Oil (HVO) and the importance of robust emissions testing (of any alternative fuel). What other alternative fuels projects are being undertaken and what are the outcomes? In parallel to biofuels we are introducing electric technology in a big way. We’ve operated electric vehicles for some time from lead/acid battery vans in the late 1990s to various electric van conversions since then. More recently we carried out some long-term trials of electric vans and have introduced the Nissan eNV200 to services with relatively low mileages and a few of our pool cars are now fully electric. We are also proud to be the first UK local authority to have a Tesla as a fleet vehicle. Clearly electric vehicles are excellent for local air quality as they produce zero exhaust emissions. However, for these vehicles, including the Tesla, if calculated on a ‘whole life’ cost basis they are cheaper than their diesel predecessors. We also operate a few fully electric items of road registered plant. Hackney now has a total of 35 electric vehicles on fleet. We are

awaiting delivery of four more vans and look to develop this further. We originally set a target of 40 vehicles before this financial year closes but we should easily surpass that. Where practical to do so electric will now be our first choice of vehicle technology. Where it is not practical to do so then we will attempt to operate vehicles on some form of high blend biofuel. At our main operating depot we have a 50,000 litre bulk fuels storage facility capable of holding three blends of fuel at any one time. We are so confident of our biofuels that we no longer hold normal diesel. All my vehicles utilising this facility, approximately 240 HGVs vans and plant, are using a B30 or B100 blend of biofuel. If I can establish a cost effective supply chain for HVO I would look to run all my non-electric vehicles on a 100% blend potentially saving 1000’s tonnes of CO2 and NOx each year. It is feasible that our fleet could be totally fossil fuel free within 18 months. What kind of infrastructure is being put into place to support this? We have installed 41 depot-based charging points across 13 sites. Most of these are 7kw units which should charge a small van from 0 to 80% in less than four hours but we have also installed a few 22kw charging points in anticipation of larger electric vans becoming available in the foreseeable future. The installation was largely done by Chargemaster who I have to say were excellent. They did a fantastic job and have been extremely helpful throughout. The charge points are ‘intelligent’ units meaning I will be able to monitor power

Continued >>> FLEET Manager 19

THE FLEET INTERVIEW usage by vehicle and/or charge point through the ChargeYourCar ‘back-office’ system. Drivers use a touch key to unlock the point and plug in. The charge cable cannot be removed unless the touch key is activated on the charge point again. How are the vehicles funded? Generally, we purchase all our vehicles but are leasing the electric vehicles until we get a better understanding of end of life battery disposal issues and we lease our mechanical sweepers because of the high level of risk associated with maintenance cost.

London Borough of Hackney

How are the vehicles serviced and maintained? We currently contract out our vehicle maintenance to Riverside Truck Rental. The contract works very well in that we benefit from the flexibility of an external contract but with the control of an in-house Direct Labour Organisation. The contract stipulates they use our owned workshop premises which keeps the labour rates low and that they utilise our fleet management software so that all digital records are kept in-house and they liaise directly with our internal user departments ensuring responsive action when necessary. How do London local authorities collaborate with each other on the fleet issues that must affect all authorities? The London local authorities participate in a networking group called ‘Association of London Transport Officers’ (ALTO). ALTO has been in existence for decades and I have chaired the group for the last five years. It provides the officers of each authority the opportunity to discuss forthcoming legislation, technical, operational or any other issues with each other and find collaborative solutions. Most people won’t be aware that the SUD Driver CPC training course was originally a collaborative concept from Hackney, Hammersmith & Fulham and Lambeth Councils. We were already doing SUD type internal driver training before we tried to make it a JAUPT- approved CPC training course. We turned to TfL for assistance and they got it approved by JAUPT and promoted it as the SUD supporting their FORS scheme. How much does technology affect your role and help with safety and efficiency? We use technology quite extensively across our fleet to be as

good as we possibly can. We have fleet and fuel management software, supplied by Merridale, along with a telematics system and we are currently trialling ‘geo-fenced’ speed limiters to control vehicle speed at specific locations. Many of our vehicles are fitted with sophisticated recordable camera systems and audible cycle safety systems from Innovative Safety Systems (ISS). Their Cyclear system helps to protect vulnerable road users by detecting passing cyclists and audibly alerting the driver. These are fitted to our wheelchair accessible buses, which are used to transport children with Special Educational Needs (SEN) and also to a number of our refuse collection vehicles. All of our HGVs are fitted with load cell equipment and/or axle overload equipment to prevent overloading. Additionally, we are trialling bin weigh equipment and we are also looking to implement a paperless ‘first use inspection’ software linked to a paperless fleet management and workshop maintenance software system but haven’t found the right package yet. You have long been an advocate of cyclist and vulnerable road user safety – what has Hackney Council implemented to improve safety? Some of the technology described in the previous paragraphs contribute to cyclist and vulnerable road user safety. Furthermore, all our truck and bus met the London Lorry Control Scheme long before it became mandatory. 90% of my HGVs at 18 tonne and over are low entry high vision cabs. I will be taking delivery of 12 7.5 tonne tippers later this year that have been specified with additional glass panels to the passenger doors to aid driver vision. All our buses are high vision vehicles. We were the first local authority to have all our HGV & PCV drivers complete the SUD CPC training. And we assist the Police with the ‘driver exchange programme’ to educate and raise cyclists awareness of the difficulties experienced by HGV drivers and the associated dangers by getting cyclists in the drivers seat of a large HGV. What other issues and challenges are currently facing your fleet operation? Finding good people with the necessary skills and experience is hard enough particularly with an aging workforce it’s only a matter of time before people retire. This is compounded by the high cost of living in London that makes it difficult to find replacements locally.

Electric vehicles are very important to Councillor Demirci (centre). Part of her responsibilities include neighbourhood renewal, waste management, recycling, street scene and highway infrastructure, environmental health and trading standards, parking, traffic management, markets and local air quality.

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London’s first electric car club launches in Hammersmith & Fulham


N electric car club where you can pick up a car from any local charging point has launched at Hammersmith & Fulham Council’s recent ‘eco fair’ bringing an incredible offer for residents so that everyone can make the switch to greener travel. The service, known as Bluecity, allows subscribers to pick up a car from any local charging point, using a club smartcard to unlock the vehicle. Cars can be reserved 30 minutes in advance or booked at the docking bay. Hammersmith & Fulham Council have partnered with the service provider and charging point operator Source London to offer more electric vehicle charging points than any other London borough to support the club. By the end of this summer, the council will have a network of 150 on-street electric vehicle charging points. Car club members can pick up or leave their car at these, or those in other London boroughs. Bluecity cars create no exhaust emissions, so you can drive

around safe in the knowledge you’re not contributing to local air pollution levels as well as helping to combat climate change. Wesley Harcourt, the council’s cabinet member for environment, transport and residents’ services, said: “We want to be the greenest borough in the country and this is a easy way for residents to play their part in helping us achieve this ambition.” Bluecity says its cars create no exhaust emissions and claims “you can drive around safe in the knowledge you’re not contributing to local air pollution levels as well as helping to combat climate change”.

FORD SECURES FLEET DEAL WITH HARLOW COUNCIL FORD has been selected by HTS (Property & Environment) Limited to provide 70 vans to join their fleet, making up one third of the company vehicles, with Ford vehicles now accounting for over 99% of the total fleet. The vehicles will be used by HTS (Property & Environment) Limited, a new organisation set up by Harlow Council to provide a range of environmental and property maintenance services around Harlow. Services include council house maintenance and repairs, street cleaning and public space landscaping.  HTS (Property & Environment) Limited has chosen, in conjunction with The Procurement Partnership Limited (TPPL), a combination of vehicles from across the entire Ford Transit range. The larger Transit, which includes two chassis cabs with tipper bodies, and Transit Custom models are fitted with Ford’s new EcoBlue 2.0-litre diesel engine. The Transit Connect and Transit Courier vehicles are both fitted with a 1.5-litre diesel engine and both meet EU Stage Six emission standards. Among the reasons for choosing Ford, HTS (Property & Environment) Limited and Harlow Council praised the five year warranty and the extensive support from Ford Transit Centres and service points, the nearest being only a mile from the depot.

Wheels in motion for European-first cycle hire scheme A European-first cycle hire scheme, which will help make cycling a more convenient and attractive way to travel in city centres, is coming to Manchester and Salford. Greater Manchester political leaders have welcomed news that urban bicycle sharing service Mobike has launched a six-month pilot scheme, which will see 1,000 bikes made available for public hire in central Manchester and Salford. Mobike is the world’s largest bike-sharing company, running cycle hire schemes in 100 cities across Singapore and China, and the Manchester and Salford trial is the first by the business outside Asia. The scheme’s unique bike design, built-in smart lock and cashless smartphone app system allow cyclists to pick up and drop off hire bikes at any convenient legal cycle parking location, rather than needing to be parked at dedicated docking stations. The scheme has been welcomed by the Greater Manchester Combined Authority and Transport for Greater Manchester (TfGM), with the potential to support the region’s Cycle City strategy, helping boost the number of journeys made by bicycle, contributing to regional targets to improve air quality, reduce emissions and improve public health. The Mobike app enables users to rent a bike nearby, locate it using inbuilt GPS mapping and unlock it automatically by scanning a QR code on the bike. Journeys are charged per 30-minute period, starting once the bike has been unlocked and ending once it has been locked again. Bikes will initially be available at popular sites such as railway stations and university campuses and Mobike will use usage data analysis to redistribute them efficiently on an ongoing basis to meet user demand. The Manchester and Salford pilot is the first non-docking station scheme of this scale in the UK and will not be publicly funded or subsidised.

FLEET Manager 21



FORS Gold accredited and a CLOCS champion, the City of London Corporation is a leader in health & safety compliance and committed to finding new ways to improve its risk management. Testament to this the Authority is trialing the latest Van Overload Protection System, VOPS™2 from Vehicle Weighing Solutions (VWS), on a tipper vehicle, with a view to installing the technology to its entire fleet. Vincent Dignam, Business Improvement and Performance Manager, City of London: “Good fleet management means not putting drivers or the public at risk. We have looked at other enclosed measurement systems but until now none were reliable or robust enough for smaller vehicles. We like innovation but increasingly drivers are being overwhelmed with the sheer number of driving aids, side sensors and different mirrors, used to mitigate the risks to vulnerable road users. This onboard weighing system takes some of the headache away. It’s one less thing for drivers to worry about and managers can be reassured that vehicles won’t get stopped (and fined) for overloading. It also provides us with good reporting and good information.” The VOPS™2 system can be fitted to most types of commercial vehicle ranging from 3.5t GVW, and helps to prevent overloading from occurring. Load sensors are installed between the axle and the body of the vehicle to detect the load applied to the axles. The system provides continual data via an in-cab indicator display, giving drivers clear weights for the front and rear of the vehicle.  An integral intelligent junction box helps to determine the stability of the load by indicating if the weight is held equally. Vince Dignam added: “If the trial is successful we plan to make this technology standard on the rest of our fleet operating across London, from vans to refuse trucks and other HGV’s.”

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HE Renault ZOE is helping Slough Borough Council to progress on its Journey to Clean Air, as part of its Low Emissions Strategy to improve air quality for people living in the area. The council has purchased an initial three ZOE Dynamique iNav R90 Z.E.40 models for staff to use as pool cars as it starts its journey towards a greener future. The pool car scheme is part of the Slough’s wider Fleet Challenge programme, providing more environmentally friendly solutions for staff travel to meetings, site inspections and client visits, and decarbonising the council’s fleet. This will not only reduce the effect of their travel on air quality, but also save the council money by reducing business mileage claims costs. Renault’s award-winning supermini was chosen as the first electric pool car because of its outstanding range, low running costs and positive feedback from staff following a test drive. The ZOE, fitted with the new Z.E.40 battery, has a range of 250 miles (NEDC), which translates to a real-world range of around 186 miles in temperate conditions and 124 miles in extreme cold. The three cars are ZOE Dynamique

iNav models, sourced through Renault Croydon. Their comprehensive equipment includes a 7-inch touchscreen housing Renault’s easy-touse R-LINK2 infotainment system with TomTom® satellite navigation; climate control, electric windows and electric heated mirrors, cruise control, speed limiter, keycard, Bluetooth connectivity and ample storage throughout the cabin. Slough Borough Council has also ordered the optional rear-view parking camera. Cllr Sohail Munawar, Leader of Slough Borough Council said: “The Fleet Challenge is just one of the ways we are making a difference to our communities and our environment. With more than 43,000 commuters travelling into Slough daily and many of our staff out and about on a regular basis, it is really important that the way we travel is as environmentally friendly as possible – and cost effective. By introducing a pool of both ultra-low emissions electric cars and e-bikes, we are moving towards that goal. “Forty staff tried the Renault ZOE and the feedback was excellent. They found it easy to drive and the controls clear and simple to understand. The charging lead is easy to connect and the range the car offers makes it ideal as a pool car.”

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SUSTAINABLE TRAVEL Pictured l to r: Robin Hayles Product PR Manager at Hyundai Motor UK; Stuart Richards, Director of Hospitality and Accommodation. University of Birmingham; Monica Guise, Sustainable Logistics Manager. University of Birmingham; Clair Haury, Customer Relationship Manager. Lex Autolease; and Chris Chandler, Associate Director at Lex Autolease

The Hyundai ix35 Fuel Cell vehicle is helping the university promote hydrogen as an attractive and cost-effective option as a future fuel

Turning scientific research into reality: The University of Birmingham leases hydrogen fuel cell car T

HE University of Birmingham is renowned for its research into fuel cell technology and what the organisation started as a research project has grown into a new institutional approach to greener vehicles, fuel technology and every day sustainable travel options. Back in 2008 the university opened its own on-site hydrogen fuelling station which supported ongoing research at the Centre for Fuel Cell and Hydrogen Research. Then a research project in 2009 saw five hydrogen powered vehicles trialled on campus, which ultimately led

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to the University leasing the UK’s first hydrogen fuel cell car, the Hyundai ix35 Fuel Cell, for day-to-day campus use in 2016. The vehicle is being leased to the university by Lex Autolease, and is being used for staff transport and as part of the chauffeur service for visitors. Now the University is leading the way in sustainable vehicle technology with over 16 fuel alternative vehicles, including electric, hybrid and hydrogen. The University of Birmingham’s commitment to pushing boundaries and trailblazing new technology resulted in the lease of the Hyundai ix35

Fuel Cell car. Bolstering its reputation as a pioneer in the field of hydrogen fuel cell research, the University’s Centre for Fuel Cell and Hydrogen Research focuses on development, applications and demonstrations of hydrogen and fuel cell systems; and has numerous patents in fuel cell technologies. The fuel cell vehicle will use the onsite hydrogen fuelling station and will continue to play a part in the work carried out at the Centre as it looks to make hydrogen an attractive and cost effective option as a future fuel.

SUSTAINABLE TRAVEL ABOUT THE CAR The ix35 Fuel Cell was the first hydrogen car to go on sale to the public in the UK - it has a range of 369 miles but emits only water and has a refuelling time to match a combustion-engined car. Indeed, at first glance, the Hyundai ix35 Fuel Cell looks just like every other car. Of course, there are a few subtle changes – the blue-tinged badging, the grille and the lack of an exhaust pipe for example – but essentially it looks identical to the petrol and diesel-models. And that is as it should be. The design philosophy behind the world’s first series production ix35 Fuel Cell vehicle is that it should look, drive and behave just like a conventional car, demanding no compromises from its driver. It should also offer similar performance (100mph maximum, 0-62mph in 12.5 seconds) and a similar range (almost 370 miles) of any other conventional petrol

or diesel model. The one big difference, however, is that it produces no tailpipe emissions. The ix35 Fuel Cell demonstrates Hyundai’s technical expertise and commitment to ultra-low emission motoring. Hyundai’s engineers have ensured that the installation of the fuel cell stack, hydrogen tanks, batteries and other key control systems of the drivetrain have not impacted on the usability of the car. There are also now other of other public sector organisations utilising hydrogen as a real solution including Transport for London and Aberdeen City Council who have taken on four ix35 hydrogen Fuel Cell vehicles and made them available for pay-asyou-go public use through car club Co-wheels and available for Aberdeen businesses to trial.

The features putting the Hyundai ix35 Fuel Cell Car in poll position for The University of Birmingham include: • Travels up to 369 miles on a full tank of hydrogen fuel • Reaches top speeds of 99.3mph • 0 to 62mph in 12.5seconds • Zero carbon emissions • Virtually silent

FLEET Manager 25


400th Peugeot van joins Millbrook Healthcare fleet M ILLBROOK Healthcare has taken delivery of 27 new Peugeot vans, marking the 400th Peugeot to join the company’s fleet. The 27 new vans are mostly Boxer 435 models, with the addition of two Expert vans and a Luton-bodied Boxer. The vans will be used for delivering and collecting community equipment on behalf of local authorities and the NHS. Community equipment helps individuals to stay active, comfortable and independent in their own homes. Equipment supplied includes a wide range of items from walking sticks and crutches, to beds, hoists and pressure care equipment. To help transport these items,

COUNTRY’S FIRST FOR DELEGATED DRIVING EXAMINER A STAFFORDSHIRE Fire and Rescue Service delegated driving examiner has passed a course to become the country’s first driving examiner trainer outside of the Driver and Vehicle Standards Agency (DVSA) or Ministry of Defence. Rowan Kitton recently completed an intensive five week course at the DVSA’s training centre in Cardington, Bedfordshire, and is now qualified to train emergency service examiners. Rowan has worked as the Service’s delegated driving examiner for over 10 years, testing numerous firefighters.

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Millbrook’s latest vans are fitted out with a selection of specialist equipment including load area lining, access ramps and racking. Conversion work is carried out by Bristol-based Motor on Services. Millbrook Healthcare has 30 sites across England, from Cornwall to Kent and as far north as Coventry. The latest 27 additions to the fleet will operate from Millbrook’s newest centre near Exeter, which opened its doors in June. Millbrook Healthcare delivers over 800,000 items of community equipment every year and handles 50,000 orders per month. The family-owned company is based in Southampton and celebrated its 70th anniversary last year. “We are really pleased to be part of the

growing Millbrook Healthcare success story and delighted to be supplying the company with its 400th Peugeot”, commented Martin Gurney, Director of Fleet at PSA Group UK, “Millbrook Healthcare transports a wide range of equipment, helping to improve the lives of many people and the Peugeot light CV range provides vans ideally suited to the company’s unique needs.” Gary Burnham, Group Transport and Assets Manager, Millbrook Healthcare said: “We value our on-going relationship with Peugeot, which provides us with a wide range of vehicles to meet our specialist needs. The latest additions to our fleet will help us to improve the service we can offer our clientele across Devon and the West Country.”

NISSAN LEAF ANSWERS THE CALL FOR PIONEERING KENT MEDICAL SERVICE A PIONEERING Kent medical practice is using the all-electric Nissan LEAF to deliver on-the-doorstep care and improve its service to patients while freeing up valuable GP time. In what’s believed to be a national first, Whitstable Medical Practice has equipped its 30kWh LEAF with high-tech medical equipment, including a portable ECG machine for measuring heart traces and a GP-linked computer system to send information back to surgery in real time. Operated by three skilled paramedics employed specifically for the scheme, the LEAF will also prove to be a vital lifeline in the winter months when more

patients will be unable to get to their appointments in icy weather. And, because the Nissan LEAF is 100% electric, as well as offering zero emissions mobility, it’s cost-effective too. George Blandford, Clinical Systems Manager at Whitstable Medical Practice, said: “Essentially what we can offer is somewhere between a GP visit and an ambulance call-out with this service, and for that reason it’s been hugely popular. It’s too early to say how cost-effective the car is to the practice, but we know it’s going to make us plenty of savings in the long term. We are delighted this 100% electric Nissan LEAF is helping us provide such a comprehensive service to our patients.”


G D Chalmers transporting its way through Scotland with Volkswagen Vans The Transporters will be used to help the company deliver its public sector housing contract agreement across Scotland


OLKSWAGEN Commercial Vehicles has supplied electrical contractor and building services company G D Chalmers with six Transporters, with a further 30 planned throughout the year as part of its fleet replacement. Working in partnership with local councils in Scotland, Paisley-based G D Chalmers, specialises in the rewiring of council owned housing estates, and has rewired over 80,000 houses to date. The six Transporters will be travelling the length and breadth of the country, and are the perfect vehicle in which to carry the engineers’ equipment, with an impressive load area and functional design. The Transporters were chosen for their reliability, build quality and firstclass economic performance over long distances. The vehicle has recently been named Best Medium Van at the Trade Van Driver awards. Director of G D Chalmers, Paul Morrow, said: “We’re delighted to have taken on six Transporters. Volkswagen Commercial Vehicles is a brand that speaks for itself and we’re proud to be associated with

them and for our tradesmen to be driving such a reliable vehicle. They will be driving thousands of miles a week and the Transporter is the ideal vehicle for us to use, as it fits all needs of the business and is a tried and tested product. “We look forward to taking on 30 more Transporters before the end of the year to aid all of our workers in our contract work across Scotland. The acquisition of the Transporters also includes maintenance and servicing from Volkswagen Commercial Vehicles and we couldn’t be happier with the vans.” The Transporters have been fitted with tracking systems and variable speed limit systems and are the first Volkswagen Commercial Vehicles to be supplied to the company. G D Chalmers has been synonymous with electrical contracting for over 50 years and has specialised in the rewiring of council owned housing estates. They have successfully completed contracts throughout Scotland, ranging in size from 100 homes, up to their largest commitment of 85,000 homes on behalf of Glasgow City Council.


HUNDREDS of people turned out at Weston-super-Mare seafront on Saturday, 10 June to watch crews from across the UK compete in the National Refuse Championships. It was such a success that organisers have already confirmed that the event will go ahead next year - 15 and 16 June 2018. Aylesbury Vale District Council won the coveted National Refuse Champions 2017 trophy and the event raised over £12000 for the Alzheimer’s Society. Spencer Law, Founder of the new National Refuse Championships and Managing Director of Refuse Vehicle Solutions Ltd (RVS) said: “It was a fantastic weekend of fun and we drew a big crowd. “I have wanted to recreate the National Refuse Championships for around 10 years but I would never have achieved it without the support of friends, family, my staff and industry colleagues, along with the superb organisational skills of Tracy Standing. We are already planning next year’s event and I hope it will become a regular fixture on the waste management calendar!” Over 17 teams took part in the Championships including Biffa, Amey, Simply Waste, Kier, Aspect solutions, Hills Waste, Devon Contract Waste, Swindon Borough Council, Weir Waste, Pirtek, Equinox Recycling, Grist Environmental, FCS Cleaning and Cartwright Skips. Staff from Gullivers Truck Hire and Dennis Eagle also participated in a fun run. Each team consisted of five people, including one driver, working in pairs and taking turns to run, load wheelie bins (240 litre and 1100 litre) with stones and push them 50 metres before emptying them into an awaiting refuse vehicle. Formerly known as the World Refuse Championships, this charity event last took place in 1995. Sponsors included Epic Media, NTM, Boughton, Gullivers Truck Hire and Vehicle Weighing Solutions Ltd (VWS) led by headline sponsors, Dennis Eagle.

FLEET Manager 27


Spelthorne ‘means business’ with new fleet


PELTHORNE Borough Council has awarded Specialist Fleet Services Ltd (SFS) a 6-year contract to replace its waste, recycling and street cleansing fleet. The contract involves the provision of over 17 vehicles, comprising refuse vehicles and sweepers, and SFS has a dedicated workshop on-site to maintain the vehicles. The new fleet was delivered to the council last month. Jackie Taylor, Group Head Neighbourhood Services, Spelthorne Borough Council: “During the tender process we undertook a full and thorough evaluation of all the bids that were received and scored each according to a set of criteria. SFS won the most points and offered the best solution in terms of quality and price.  The vehicles will also be equipped with the latest safety and weighing technology.  We look forward to working with the team at SFS and we are confident they will help us to further improve our service to residents.” The council is committed to improving recycling rates and the new vehicles will be sign-written to promote sustainability. SFS is a well-established specialist contract hire, fleet and workshop management company with particular

expertise in helping local authorities maximise the efficiency of their fleet operations. Bob Sweetland, Managing Director, SFS said: “This is the first time we have worked with Spelthorne Borough Council and we hope this will be the beginning of a long-standing partnership.”

Caerphilly County Borough Council awards ‘biggest ever’ fleet contract to SFS CONTRACT hire and fleet management provider, Specialist Fleet Services Ltd (SFS) is celebrating winning a seven-year fleet replacement contract from Caerphilly County Borough Council. The contract involves the provision of over 350 vehicles. Bob Sweetland, Managing Director, SFS said: “We are looking forward to working with Caerphilly and delighted to be providing their new fleet as well as assisting them in the running of their workshop. We have a proven track record in the successful provision of large, diverse fleets as well as assisting councils to make their operations more efficient. We are confident we can add value to the council’s service provision.” The contract comprises a wide range of vehicles including vans, tippers, gully machines, sweepers, tractors and grounds maintenance equipment. Whilst a small number of vehicles will be delivered during May and June, the first big tranche of 180 vehicles will arrive in September. The new ‘fit for purpose’ fleet will have the correct specification and interior design, as well as the latest

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lighting and safety equipment, to improve service and efficiency. Mary Powell, Fleet Manager, Caerphilly County Borough Council said: “This is a very exciting time for us as an authority and we are looking forward to the future. SFS has the perfect combination of skills, knowledge and resources to help us improve the efficiency of our operations and the delivery of services. The contract is very flexible and there are a host of community benefits such as future proofing our workshop, apprenticeship

schemes, and improving health and safety standards. It isn’t just about vehicles and maintenance.” SFS has been delivering contract hire, fleet and workshop management solutions to the public and private sector since 1992. With a network of workshops and its own municipal vehicle hire division, SFS can provide the full range of vehicle and plant solutions from short-term vehicle hire to meeting the most complex fleet requirements. Mary Powell added: “We will be taking advantage of SFS’s expertise across workshops, vehicles, safety and back office, as well as adopting their fleet management system to control and monitor vehicles.”

For more information about Specialist Fleet Services tel: 01604 234601, email or visit


DRIVERS SHOULD KICK THE HABIT AND ‘BE PHONE SMART’ Only three in five drivers who use a handheld phone say causing an accident would make them kick the habit – this is a worrying finding of RAC research...


OT even the thought of causing an accident appears to be enough for some drivers to permanently break the habit of illegally using a handheld phone at the wheel, research for the RAC’s Be Phone Smart campaign has found.* While 60% of drivers said causing an accident would make them stop for good, the RAC is surprised the figure is not significantly higher given that the consequences can be so severe in terms of the impact on human life. When given a range of scenarios which might make a driver immediately stop using a mobile phone illegally, being personally responsible for causing an accident came top, followed by being caught or the threat of being caught by a police officer (55% and 54% respectively), knowing the victim of an accident where handheld phone use was a factor (54%), and causing a near-miss (53%). The findings suggest a sizeable minority of drivers still do not see anything wrong with using a handheld phone illegally because they believe they are not likely to cause an accident or be stopped by the police. This is despite the clear risk of distraction while using a handheld phone – as shown by a number of high profile cases reported in the media – and the fact that police forces are now much more visible in their enforcement of the law on mobile phone use. The penalties for using a handheld phone at the wheel got tougher from 1 March 2017, and followed findings from the RAC’s most recent Report on Motoring which shone a light on how the number of drivers using handheld phones while driving had increased alarmingly across the UK in recent years. Eighty six per cent of those motorists who admitted to using a handheld phone claimed they would be willing to give up the illegal habit for good. Drivers cited the police as being the group that would have the biggest positive influence on them stopping (25% of respondents), suggesting that enforcement of the law is key to getting motorists to change their ways. Family members were also seen as having an important role in making drivers rethink how they use their phone in the car, with 18% of respondents saying this group would have greatest impact on them giving up. A similar proportion said that they thought the work of road safety campaigners would encourage them to kick the habit, followed by government (8%) and friends (6%). The figures also highlight how being sat in stationary traffic increases the likelihood of drivers reaching for their phone and using it at the wheel with over half (57%) of those who admitted to using a handheld phone saying this was when they were most likely to do so. This suggests that addicted motorists are struggling to resist the temptation to use their phone, and perhaps use it to seek relief from the boredom of traffic jams. Pete Williams, spokesperson for the RAC’s Be Phone Smart campaign, said: “It seems reasonable to expect that causing an accident while using a handheld phone would be enough to force

POSSIBLE DETERRANTS What drivers said would make them permanently stop using a handheld phone at the wheel: • Being responsible for causing an accident while using a handheld phone (60%). • Being stopped by a police officer (55%). • The threat of points and a fine (54%). • Knowing the victim of an accident where the person responsible was using a handheld phone (54%). • Causing a near-miss while using a handheld phone (53%). • Being the victim of an accident themselves (51%). • Knowing someone who had caused an accident while using a handheld phone (48%). • Seeing footage of a driver causing an accident (41%). • Media coverage of drivers being sentenced for using a handheld phone at the wheel (36%). • Fear of losing their job if they got caught (34%). • A national awareness campaign highlighting the risks/ penalties (33%). • A family member asking them to stop (32%). • Availability of a free ‘drive safe’ app for their smartphone that limits its operation while driving (30%). every driver to change their ways. But our data suggests otherwise – while six in 10 motorists told us they thought that would motivate them to kick the illegal habit, that indicates a remarkable four in 10 didn’t think it would.” The Be Phone Smart campaign encourages drivers to rethink their relationship with their phone whenever they’re driving. It has the backing of a wide range of organisations and initiatives including the National Police Chiefs’ Council, THINK!, IAM RoadSmart, the Road Haulage Association, Road Safety GB, Transport Scotland and a number of UK police forces. At its core is a website,, offering hints and tips to drivers and provides an opportunity to make, and share via Facebook and Twitter, an online promise to not use a handheld phone at the wheel. The campaign hashtag is #BePhoneSmart. * Source: RAC Opinion Panel research. 35% of base of 2,137 admitted to having used a handhed phone while driving.

FLEET Manager 29


FORD REVEALS NEW TRANSIT CUSTOM FORD has revealed the new Transit Custom one-tonne commercial vehicle, delivering bold new design, an all-new interior and enhanced productivity to European businesses. The new vehicle will be available to order later this year, and is scheduled for customer delivery in early 2018. Powered by the Dagenham-built Ford EcoBlue 2.0-litre diesel engine, Transit Custom has been re-engineered to offer significant new features and capabilities. The UK’s best-selling commercial vehicle now sports a bold new front-end design with three-bar Transit grille, a completely new cabin that offers bestin-class stowage, improved comfort and ergonomics, and easy connectivity with SYNC 3 or MyFord Dock options. Further technologies introduced to commercial vehicles for the first time include Intelligent Speed Limiter. The new generation Transit Custom sets the scene for Ford’s next major commercial vehicle innovation, with the introduction of the zero-emission capable Plug-in Hybrid (PHEV) derivative scheduled for 2019. The PHEV Transit Custom will begin trials with fleet customers in London later this year - see story right. The updated model now offers a new ECOnetic variant, available for the 300 Series short-wheelbase van, which comes with a 105PS engine with a unique calibration and Auto-Stop-Start, low rolling resistance tyres, Ford’s innovative Acceleration Control feature, and a fixed 62 mph speed limiter. The ECOnetic variant delivers 148 g/km CO2 emissions and 49.6 mpg, a further six per cent improvement over the most efficient current vehicle.

First wave of fleets confirmed for autumn start in ‘Cleaner Air for London’ project


HE first wave of fleets participating in the Ford Transit plug-in hybrid van (PHEV) London trial, starting this autumn, have been confirmed with the Metropolitan Police, Transport for London involved alongside Clancy Plant, British Gas and Addison Lee. The multi-million pound project, supported by the UK Governmentfunded Advanced Propulsion Centre, is designed to explore how loweremission plug-in hybrid electric vans could support cleaner air targets, whilst boosting productivity for operators in urban conditions – the toughest working environment for commercial vehicles. The project features a 12-month trial of 20 new Ford Transit Custom PHEVs that reduce local emissions by running solely on electric power for the majority of inner-city trips. Equipped with range extenders, the fleet is not limited by battery range, making them capable of the longer journeys that may be required by businesses and “blue light” services. The participating fleets represent a cross-section of city-based businesses which will integrate the vans into their day-to-day operations. Using a Ford telematics system, each Transit PHEV will collect data on the vehicles’ financial, operational and environmental performance to help understand how the benefits of electrified vehicles could be maximised. Jiggs Bharij, Head of Fleet Services, Metropolitan Police said: “The Metropolitan police are committed to a sustainable fleet of vehicles. We’re delighted to be working with Ford on this innovative PHEV Transit trialworking towards a cleaner London.” Andy Barratt, Chairman and Managing Director, Ford of Britain, said: “Over the past 50 years, the Ford Transit has been the UK’s favourite commercial vehicle. Our customers have always been at the centre of our development, so working directly with our fleets is vital in delivering an electrified CV that adds value to the many different businesses going in and out of our cities every day.” In addition, Mark Harvey has been appointed Director of Urban Electrified Van programme – a new position at Ford in the UK. In the role, Mark will work directly with Transport for London, the participating fleets, and the Ford development team, to bring manufacturer, consumer and city together to better understand CV use in a megacity.

Essential Fleet Services completes the acquisition of Go Plant ESSENTIAL Fleet Services Limited, the specialist vehicle contract hire business, is delighted to announce that it has completed the acquisition of industry peer Go Plant Limited for an undisclosed sum, to create one of the UK’s largest providers of specialist and commercial vehicles. The transaction brings together two

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highly complementary businesses with customers across the public and private sectors that will be able to access specialist vehicles and managed commercial services from one day to more than a decade. Andrew Cope, Executive Chairman of Essential Go Plant, said: “This is a really exciting time for our new company, our

people and our customers.” “Our combined business is now the UK leader in the provision of specialist and commercial vehicle contract hire, maintenance, rental and driver operated vehicles, delivering a consistent UK-wide service powered by our network of dedicated workshops and knowledgeable teams.”


Volkswagen tippers its hat to Ingimex

Gordon Bryce, Transport and Operations Manager, Enterprising DG, Christopher Haugh, James Haugh Dumfires and Steven Trotter, Building Maintenance and Construction Manager, Enterprising DG

Vauxhall completes extension of Dumfries and Galloway Council’s van fleet E

NTERPRISING DG, the commercial arm of Dumfries and Galloway Council, has welcomed 17 new Vauxhall commercial vehicles to its fleet. The Vauxhall vans will help to support the work of the building and maintenance teams across the area. Vauxhall retailer, James Haugh in Dumfries, worked with the transport and operations team at Enterprising DG to bolster the hardworking fleet with the Vauxhall models. The new additions include nine Combos, six Brit-Built Vivaros and two Movanos, and join the Vauxhall vehicles already being operated by Enterprising DG to provide services to the rural communities of Dumfries and Galloway. Enterprising DG is the commercial partner of Dumfries and Galloway Council and offers a wide range of services to residents and businesses across the region, including in-road maintenance, commercial waste, building and construction, vehicle

maintenance, cleaning and catering and hospitality. Gordon Bryce, Transport and Operations Manager, Enterprising DG, said:“Dumfries and Galloway is an extremely large rural region and the Vauxhall product and service have proved a great partner to Dumfries and Galloway Council. “These new Vauxhall vans will be welcomed by our Building Maintenance and Construction Manager Steven Trotter. We’d also like to thank the team at James Haugh Dumfries, including Christopher Haugh, for their continued support and mutually beneficial local supply.” Andy Savage, Vauxhall’s National Commerical Vehicle and B2B Sales Manager, said: “We are proud to continue our work with Enterprising DG and support them with all their fleet needs. With such a wide scope of work across such an expansive rural area, we are pleased to provide them with the reliable vans they need to bolster their vehicle fleet.”

A NEW tipper body chassis cab variant for the multi-award winning Transporter has been created by conversion specialists Ingimex, in partnership with Volkswagen Commercial Vehicles. Available for both the T30 and T32 (3,000 kg and 3,200 kg GVW) versions of Transporter, the new tipper body, known as the ‘Tip-Up’ has been designed to meet the needs of customers, reinforcing Volkswagen Commercial Vehicles’ Working With You promise. Although tippers are more commonly seen on Volkswagen’s larger van, the Crafter, Ingimex has created this one for the smaller chassis of the Transporter. The compact Transporter provides a strong platform for an urban load carrying solution, with the new Tip-Up body offering payloads of around 800 kg (for T30) and 1,000 kg (for T32). Ingimex can also offer dropside bodies for the T6, referred to as its ‘Pick-Up’ range, which boast payloads of around 1,000 kg and 1,200 kg. The Transporter chassis is also available with a 4MOTION all-wheel drivetrain which can be supplied to the Pick-Up and Tip-Up body, making it a highly capable vehicle for use on- and off-road. Ingimex Ltd is the UK’s largest manufacturer of light commercial vehicle bodies and offers a complete range of dropside, tipper and Luton van conversions.

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The BMW 330e i-Performance Saloon has been put though its paces by the Fleet Manager team – and its enabled us to experience incredibly low consumption from a high performance car


HE BMW 330e M Sport is a plugin hybrid that truly delivers on every level. Of course it oozes true BMW style, as any other 3 Series, but its use of both petrol and electric power enables you to nip around on electric with the back-up of petrol for longer journeys. Our road test model provided everything you'd expect from a performance saloon with a ‘no compromise’ drive. The BMW 330e can give an optimum combined fuel consumption of 134.5 to 148.7mpg, with CO2 emissions of 44 to 49g/km making it the perfect choice for business users. It’s a car that feels like authentic BMW sports saloon with a forward thinking electrified concept built in. It is amazing how quickly technology is advancing and BMW are at the forefront of this. To produce a car with this type of efficiency and performance would have been just fantasy only a few years ago.  The BMW 330e is a ‘plug-in hybrid’ petrol-electric car which is driven primarily by BMW’s 182bhp 2.0-litre TwinPower Turbo 4-cylinder petrol engine which sends its power to the rear via an eight-speed automatic gearbox. This is combined with a high-efficiency

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eDrive electric motor located under the boot floor which can deliver 25 miles on battery power alone. Using both petrol and electric the BMW 330e can achieve 249bhp and can power to 62mph from rest in just over six seconds. The BMW 330e iPerformance Saloon can be recharged directly from the electricity mains, whether at home or on the road, so journeys can be made free of emissions, particularly in urban areas, and fuel consumption is reduced on long distances. But you can also recover or save the electric power as you drive, but this will have an inevitable effect on the overall fuel consumption. When you first switch on there are three modes to choose between - AUTO eDRIVE, MAX eDRIVE and SAVE BATTERY – as well as the usual Sport, Comfort and Eco Pro modes selected via the Driving Experience Control toggle switch located in the centre console. Its a bit like a pre-flight check but it only takes a few seconds and means that you can get the most out of this clever tech. In the MAX eDRIVE mode, you can enjoy purely electric driving at speeds of up to 120 km/h. At higher speeds or when the acceleration potential should be exhausted, the combustion engine

switches on automatically. Switching to AUTO eDRIVE mode means the intelligent BMW Efficient Dynamics system determines the most efficient combination of electric motor and combustion engine. Opt for the SAVE BATTERY mode and it enables the battery to be charged by the combustion engine or it will allow the charging status to be maintained. In this way, the driver can save the battery capacity for purely electric driving later or to combine the motor with the engine for open road performance. Most of the time you will choose the Auto eDrive mode which allows the car to manage its own battery condition. We found the 25-mile electric-only range was a little optimistic during our testing, but it does depend on the speed driven and road conditions. It did deliver real economy over the two weeks we had it on test. Additionally, when driving the BMW 330e the blend of electric and petrol power is seamless. Inside the BMW 330e has a great range of tech to play with and most of the clever stuff under the bonnet you won’t even notice working on your behalf. It’s a bit like having you own efficient driving trainer onboard at all times. The


BMW Group announces next step in electrification strategy ELECTRIFICATION is one of the central pillars of the BMW Group’s corporate strategy and the company has announced that all brands and model series can be electrified, with a fullelectric or plug-in hybrid drivetrain being offered in addition to the combustion engine option. Additional electrified models will be brought to market in the coming years and beyond 2020, the company’s next generation vehicle architecture will enable further fully-electric vehicles. For example, the BMW Group has announced that the new batteryelectric MINI will be a variant of the brand's core 3 door model. This fully electric car will go into production in 2019, increasing the choice of MINI powertrains to include petrol and diesel internal combustion engines, a plug-in hybrid and a battery electric vehicle. The electric MINI’s electric drivetrain will Sat Nav has voice control - a feature that most drivers have dreamed about for years. This is a really good time saver and also it is much safer to be able to speak commands that are actually understood. Many other cars we have had on test over the years boast about this feature, but rarely are you able to communicate effectively. Once the destination has been set the predictive energy management analyses the planned route using constant data such as speed limits and real-time information on the current traffic status so effectively the system uses the electric energy efficiently and appropriately. In other words the car knows and predicts when to use electric or petrol power given the route set. This is a brilliant combination of recent technology with the absolute state-of-the-art! In terms of cockpit storage BMW 330e has plenty of pockets and the centre console contains a holder for two drinks, and its roller cover, when closed, can be used as an additional storage surface. In the back there is 480 litres of luggage space which is roomy enough to satisfy your everyday day needs and when travelling.

be built at the BMW Group’s e-mobility centre at Plants Dingolfing and Landshut in Bavaria before being integrated into the car at Plant Oxford, which is the main production location for the MINI 3 door model. The new, fully-electric MINI is one of a series of electrified models to be launched by the BMW and MINI brands in the coming years. In 2018, the BMW i8 Roadster will become the newest member of the BMW i family. The allelectric BMW X3 has been announced for 2020, and the BMW iNEXT is due in 2021. Today, the BMW Group offers the widest range of electrified vehicles of any car manufacturer in the world, with nine models already on the market. These include the full-electric BMW i3 to the company’s newest electrified model, the MINI Cooper S E Countryman ALL4, a plug-in hybrid version of the MINI Countryman. When it comes to safety, the BMW 330e is packed with features that are aimed at minimising the risk of accidents – high-strength steel is used throughout to ensure maximum rigidity and overall weight is kept to a minimum.


All that we have come to expect from a 3 Series is delivered but this i-Performance model has a mix of refinement, economy, safety, and driveability that makes it very desirable. It is true to say that to get the very best out of the 330e you do need to take every opportunity to charge the battery and drive in electric only whenever possible.

BMW i brand boasts innovative services THE BMW i brand has become a pioneer in the field of sustainable and individual mobility, not only thanks to ground breaking vehicle concepts and drive technologies but also with the innovative services on offer. The latest innovation is unique to the BMW Group and offers customers the opportunity to take advantage of favourable electricity tariffs or a high proportion of self-generated solar energy during the battery charging process of BMW i and BMW iPerformance vehicles. The BMW Digital Charging Service takes into account not only tariffs with a variable price in the daytime, but also those that include predetermined highest and lowest prices. As a result, customers can take advantage of particularly favourable overnight rates. It works by automatically scheduling the start and finish times of each charging process with a view to achieving the best possible cost efficiency or maximum proportion of green electricity. The charging schedule always ensures that the vehicle has the maximum battery capacity at the desired departure time and that the interior is also fully pre-conditioned. Another exciting innovation is BMW's A-Call – a new, free of charge service which sits within the BMW teleservices offering. It provides instant assistance, 24 hours a day whenever the vehicle detects a low speed accident or collision prior to airbag deployment. Once detected, the customer can connect to BMW Accident Assistance Agent in just one click via the iDrive system. BMW A-Call will be available on the new BMW 7 series and BMW 5 Series models from July 2017 and all new models thereafter.

FLEET Manager 33



The new XC60 has already been praised for its style, quality, technology and comfort. It is available now in petrol, diesel and petrol-electric plug-in hybrid form


RODUCTION of the new XC60 mid-size SUV has now begun at Volvo’s Torslanda plant in Sweden. The new car replaces Volvo’s highly successful original XC60, which in the nine years since its launch became the best-selling premium mid-sized SUV in Europe, with nearly a million units sold globally. The new XC60, one of the safest cars ever made, is fully loaded with new technology. Steer Assist has been added to the ground-breaking City Safety system. A new safety system called Oncoming Lane Mitigation uses Steer Assist to help mitigate head-on collisions, while Volvo’s Blind Spot Indication System (BLIS) now uses Steer Assist functionality to reduce the risk of lane-changing collisions. The new XC60 offers Volvo’s award-winning T8 Twin Engine petrol plug-in hybrid at the top of the powertrain range, delivering 407 hp and acceleration from 0-100 km/h in just 5.3 seconds. But it is not just under the bonnet that the new XC60 delivers healthy performance. The new CleanZone four-zone climate control system removes harmful pollutants and particles from outside the cabin to deliver Scandinavian-fresh air on the inside. Volvo Cars’ driver infotainment and connected services offer, Sensus, and the Volvo On Call app both receive a graphical update with improved usability. As in the 90 series cars, smartphone integration with Apple CarPlay and Android Auto is also available. “The XC60 is an SUV not designed to look down on others but to drive. The exterior has an athletic sculpture with a subtle, timeless quality. The interior is a masterful composition of well-resolved

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architecture, beautiful materials and the very latest technology – all perfectly blended together. The XC60 provides a true Scandinavian experience, which will make our customers feel special,” said Thomas Ingenlath, Senior Vice President, Design at Volvo Car Group. The XC60 has also recently been voted ‘Best Premium SUV’ at the Auto Express New Car Awards 2017. The new XC60 won praise for its interior quality, design, technology, spaciousness and comfort-oriented approach. Auto Express’s expert testers also said the XC60 has “a level of safety, connectivity and autonomous technology that leads the sector” and that it “will be a very easy car to live with day-to-day”.

We have a strong heritage in designing stylish and dynamic SUVs that offer the latest in technology. The new XC60 will be no exception. It’s the perfect car for an active lifestyle, and it represents the next step in our transformation plan

’ ’

Håkan Samuelsson, President and Chief Executive, Volvo Car Group.

FOCUS ON CARS This second-generation model has all of the advanced connectivity and safety equipment introduced in Volvo’s award-winning range of large premium cars. It also brings Volvo’s latest elegant Scandinavian design to the mid-size SUV class, along with the brand’s ground-breaking Sensus touchscreen control system. The XC60 is available with a range of powerful yet efficient engines, including the innovative T8 Twin Engine plug-in hybrid. This combines a petrol engine with an electric motor, making it a near-silent zero-emission city car one minute and a high-performance family SUV the next. With CO2 emissions of just 49 g/km, the T8 is also exceptionally tax-efficient. Jon Wakefield, Managing Director of Volvo Car UK, said: “Winning the Auto Express ‘Best Premium SUV’ award is a fantastic testament to the quality and desirability of the new XC60. The XC60 brings all the style, sophistication and cutting-edge connectivity and safety features from our largest cars to our best-selling model, introducing the fruits of Volvo’s transformation to even more owners.”

VOLVO CARS TO GO ALL ELECTRIC VOLVO CARS, the premium car maker, has announced that every Volvo it launches from 2019 will have an electric motor, marking the historic end of cars that have only an internal combustion engine (ICE) and placing electrification at the core of its future business. The announcement represents one of the most significant moves by any car maker to embrace electrification, and highlights how, over a century after the invention of the internal combustion engine, electrification is paving the way for a new chapter in automotive history. “This is about the customer,” said Håkan Samuelsson, President and Chief Executive of Volvo Cars. “People increasingly demand electrified cars, and we want to respond to our customers’ current and future needs. You can now pick and choose whichever electrified Volvo you wish.” Volvo Cars will introduce a portfolio of electrified cars across its model range, embracing fully electric cars, plug-in hybrid cars and mild-hybrid cars. It will launch five fully electric cars between 2019 and 2021, three of which will be Volvo models and two of which will be highperformance electrified cars from Polestar, Volvo Cars’ performance car arm. Full details of these models will be announced at a later date. These five cars will be supplemented by a range of petrol and diesel plug-in hybrid and mild-hybrid 48-volt options on all models, representing one of the broadest electrified car offerings of any car maker. This means that there will in future be no Volvo cars without an electric motor, as pure ICE cars are gradually phased out and replaced by ICE cars that are enhanced with electrified options.

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Game-changing innovations from ISS help improve public sector safety The new reversing aid, Reaclear, helps to reduce accident rates for organisations and is just one innovation from ISS that can help improve Health & Safety in fleets


NNOVATIVE Safety Systems Ltd (ISS) was established to provide an ‘all under one roof’ answer to all vehicle safety technology including maintenance and service. Over the past eight years the company has built a reputation for supplying the most reliable, robust, over-engineered products available in the market place. ISS has already introduced some game-changing innovations to the industry such as Cyclear, arguably the most effective and popular cyclist warning device for HGVs in the UK. Now, its latest exciting product innovation, Reaclear, a device to prevent reversing accidents, is about to go into full production. Reaclear is a preventative device, designed to work with the driver and reversing assistant who carries a hand-held device with an integrated two-way Push To Talk (PTT) communications feature. Once it is safe to manoeuvre the reversing assistant presses the transmit button and this lets the driver know it is safe to reverse. In the event the vehicle is reversed without first receiving the signal, an alarm sounds in the cab along with flashing lights. A message is also sent to the transport office to determine if further action is required. The product came about initially when the company’s customers highlighted the challenges they, and their crews, faced during daily fleet operations. In this case an existing product helped to reveal another problem that needed addressing – footage from hard disk recording equipment fitted to customers’ vehicles revealed examples of bad safety practice such as vehicles reversing without the aid of a reversing assistant. This is not a reflection on the operators, who all apply the proper health and safety rules and train their staff correctly. It is only when there is CCTV coverage to prove it that they can see mistakes are being made. Therefore, partner work has been a crucial phase Reaclear product development and ISS often ask its ‘partners’ to trial the product within their own operations. Without the support of organisations such as Serco and Bournemouth Council, amongst others, the company would be missing a vital piece of the jigsaw. Feedback from their depot managers and crews has been invaluable to ISS.

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For the past 12 months Bournemouth Council has been trailing Reaclear on its largest 32 tonne Refuse Collection Vehicle. Paul Hancock, Principal Fleet Engineering & Depot Services Manager, Bournemouth Council said: “We totally endorse the whole concept of Reaclear. As the demographic of town centres across the UK gets tighter and tighter more safety measures need to be introduced. Having used Reaclear for nearly a year our crews agree that it has definitely enhanced our safety procedures. Essentially Reaclear ensures that the reversing assistant is doing what they are trained to do.” For Serco, one of the world’s leading public service providers, the safety of the public and its crews is a high priority and the company has worked us since it started up. Serco’s entire waste and recycling fleet in London, over 117 vehicles, is equipped with ISS’ cutting edge cyclist safety technology, Cyclear. In addition it installed ISS RX3 hard disk recording camera system to a large number of vehicles and uses LANlink WiFi technology, which enables the recorded footage to be downloaded immediately and automatically as vehicles return to depot. Phil Quelch, National Fleet & Plant Manager, Serco said: “We have been working with ISS for a number of years and we trust their engineering skills, industry knowledge and the quality of the products they produce. “Reverse manoeuvres are still very dangerous in this industry and voice communications between drivers and their reversing assistants are a must. That’s why Reaclear is a big step in the right direction to reduce or minimise accidents. We plan to install the equipment onto three vehicles at first and put the technology through its paces on our biggest contracts, where we have the greatest mix of drivers and locations. This way the feedback from crews will be a true reflection of how Reaclear performs in a real operational environments. Subject to the successful outcome of the trials we will look to install Reaclear onto more vehicles, and perhaps even our entire fleet.”  • ISS has produced short movies to explain its Reaclear and Cyclear products - these can be viewed at


A vehicle partner you can rely on

RWM is on a mission to help build a resource efficient future

Grounds maintenance equipment, passenger transport vehicles, road sweepers, refuse collection vehicles, service vans and more. We can source, maintain and dispose of any vehicle.

01604 234601

RWM is the leading community for the Waste, Energy, Recycling and Water sectors to network, learn and trade. With over 500 exhibitors and 11,000 visitors from retail, leisure, construction and demolition, manufacturing, and government organisations to name a few, RWM is the only place these markets can truly collaborate for building a more resource efficient future.


HE RWM Exhibition takes place from 12-14 September at the NEC in Birmingham. It is the coming together of four industry leading events – The Energy Event, The Renewables Event, The Water Event and RWM. Each of the events serves sectors that over time have become more intertwined. RWM’s mission is ultimately to build and enable a community towards a resource-efficient future by connecting the people, businesses and organisations who can make this goal a reality. As we look to move towards a One Planet Living solution both the original source and the management of the resources we have available must be considered. Energy, utility and procurement managers as well as facilities, waste and building managers are all responsible for the solutions available at RWM. With this in mind, the exhibition is bringing these key-players closer together, so they

Stand No. Hall 5 S52

can share, learn and grow together for a more efficient and more effective outcome. The new look RWM now has six zones that represent the Energy, Water, recycling and waste markets. Supply & Demand is a zone dedicated to the supply and management of Energy & Water. The Data, Technology and Services Zone showcases the latest technology, data services and professional services that bring the RWM industries together. Other zones include: Energy from Waste, Machinery and Equipment, Handling and Logistics and of course Recyclers and Reprocessors. There are lots of important suppliers exhibiting at this year’s show who will be on hand to provide help, advice and demonstrations more information on page 40.

MUNICIPAL VEHICLE HIRE Flexible and competitive Refuse Collection Vehicle hire packages for the short or long term.

• • • •


Wide range of 7.5t-26t RCV’s Narrow track, standard width & specialist collection vehicles Split or trade lifts 24 hr nationwide mobile engineer service | Tel: 01453 511050

38 FLEET Manager

Stand No. Hall 5 S52

A service you can trust



SOCIETAL: RWM is always conscious that resource management and usage can have a powerful impact on society. It is committed to helping build a community that is aiming to reduce the negative impacts and championing the positive. COLLABORATION: RWM is a fierce believer in the power of collaboration. It has a long history of bringing together different sectors - energy, water, waste management and more - to work together, learn from each other and find collaborative solutions in order to deliver better management of the planet’s resources. CHALLENGING: RWM challenges its community to stay focused on creating a resource-efficient future. 12-14 SEPTEMBER • NEC, BIRMINGHAM • VISIT

RWM seeks to build a community for a resource-efficient future. We connect innovators and influencers with businesses, public sector bodies, governments and not for profits to deliver solutions that are both environmentally sound and profitable. We do this because we want to play our part in One Planet Living


CONTRACT HIRE & FLEET MANAGEMENT A vehicle partner you can rely on Grounds maintenance equipment, passenger transport vehicles, road sweepers, refuse collection vehicles, service vans and more. We can source, maintain and dispose of any vehicle.

01604 234601 Stand No. Hall 5 S52

FLEET Manager 39


CONTRACT HIRE & FLEET MANAGEMENT A vehicle partner you can rely on Grounds maintenance equipment, passenger transport vehicles, road sweepers, refuse collection vehicles, service vans and more. We can source, maintain and dispose of any vehicle.

Just some of the big names exhibiting at this year’s RWM

01604 234601 Stand No. Hall 5 S52

SPECIALIST FLEET SERVICES LTD (SFS) & CTS MUNICIPAL VEHICLE HIRE - HALL 5 STAND S52 Contract hire and fleet management experts, SFS, and municipal vehicle hire division, CTS, will be joining forces again at RWM with a bigger stand featuring the latest Dennis Elite 6 4x2 Narrow Track Euro6 refuse vehicle. SFS has had a bumper year so far with record retention levels and new customer gains, which include Caerphilly County Borough Council’s biggest ever fleet contract involving the provision and maintenance of over 350 vehicles. CTS has opened an additional depot in the Midlands to facilitate its nationwide municipal vehicle hire service and has nearly doubled its hire fleet since last year’s show. CTS offers a wide range of high profile vehicles from 7.5T to 32 T Refuse Collection Vehicles, specialist recycling vehicles, self-drive hire sweepers, caged tippers, skip loaders, hook loaders and more. For more information about SFS visit or Tel: 01604 234 601 For more information about CTS visit or Tel: 01453 511 050 VEHICLE WEIGHING SOLUTIONS LTD (VWS) HALL 5 STAND S80-T81


The market leader in vehicle on-board weighing, wheeled bin weighing and axle load protection is returning to RWM following a successful year with an increasing number of waste operators and authorities adopting its ENVIROWEIGH bin weighing system, PurGo waste management software and its award-winning Vehicle Overload Protection System - VOPS™2. A simplified version of PurGo has been introduced, called PurGo Lite, for companies that don’t wish to change their entire processing systems but still wish to record and transmit weight data from every lift automatically to a web portal. Customers can log in and review the information including time, date, location, weight and RFID number, and no interaction is required from drivers. The City of London Corporation is currently trialling VOPS™2 with a view to installing the technology to its entire fleet in the city. Grundon, the UK’s largest privately-owned waste management company has installed the ENVIROWEIGH bin-weigher to its trade waste collection fleet and has now also adopted PurGo software to provide precise data for every collection.

RVS is bringing four vehicles to this year’s RWM - two of its RediTrucks flanking the main entrance to the show, a vehicle from its fast-growing hire fleet positioned on the roundabout and a 15T DAF truck with an immaculate 2008 remanufactured body showcased on the stand. As well as supplying new (RediTruck) & quality used refuse vehicles and remanufacturing services, RVS offers the full range of support services to its customers. These include contract hire, short to medium term hire, service & maintenance (Ad Hoc or contract), a mobile parts service, finance and a low loader service for vehicle transportation. The company also re-launched the National Refuse Championships in June this year raising over £12,000 for the Alzheimer’s Society. The date for next year’s event has been set (Weston-superMare 15 & 16 June 2018) and promises to become an annual fixture in the waste management calendar!

For further information visit; Tel: 0118 946 1900 or email

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For more information about RVS visit; Tel: 01453 899 131 or email


Latest vehicles and equipment at the The Emergency Services Show E

MERGENCY and rescue vehicles of virtually every type, including fire appliances, ambulances, fleet cars, motorbikes, boats and UAVs or drones will be on display throughout the indoor and outdoor exhibition areas at The Emergency Services Show taking place at Hall 5 in the NEC, Birmingham on 20 and 21 September. It is the perfect place to research the latest innovations, products and services for anyone in the public sector responsible for specifying and procuring vehicles and fleet equipment for the emergency services and allied organisations. Leading vehicle suppliers at the show include BMW, Jaguar Land Rover and Volvo Trucks as well as a wide range of chassis manufacturers and specialist vehicle converters. BMW will be showcasing its all electric and hybrid range extender vehicles suitable for emergency use by police, fire & rescue and NHS ambulance services. Volvo Trucks will display the new FL816 appliance in the livery of West Midlands Fire Service (WMFS). It is powered by Volvo’s Euro6 compliant D8K280 engine with 280hp and 1,050Nm of torque and matched to an Allison 3000 series automatic transmission with integral retarder. Other fire appliances will be on show from Emergency One and John Dennis, as well as the latest generation of smaller incident vehicles from the likes of Iveco. Terberg DTS Fire & Rescue Division will be showcasing its range of fire and rescue equipment including Leader PPV fans and thermal imaging cameras. Among the many ambulance suppliers exhibiting are AMZ Vehicles, BAUS AT and WAS UK. Ambulance converter BAUS AT will demonstrate its new British Red Cross vehicle. WAS will show its latest FIAT lightweight modular box A&E vehicle which has 20% more interior workspace than a panel van and is 6.5% lighter to improve fuel economy and bariatric capability. Also on display will be its all new VW Crafter based ambulance and new lithium battery technology. The Emergency Services Show also features providers of all types of in and on-vehicle ancillary equipment, lightbars; vehicle livery; battery management; driver training and more. WMFS will be running realistic and interactive Extrication and First Aid & Trauma Challenges in a new Road Safety feature. The show conference includes a dedicated Road Safety seminar programme. Speakers include the Road Rescue Recovery Association who will be explaining how road recovery firms use their knowledge, expertise and resources to assist the fire and rescue services at the scene of an RTC. Devon & Somerset FRS will present a new motorbike and road safety educational toolkit. An experienced Community First Responder will highlight the dangers within a car that can impact how rescuers respond to incidents. The Air Ambulance

Association will discuss the future of UK highways in the context of All Lanes Running. Entry to the exhibition and seminars, as well as parking, is free. The NEC is linked to Birmingham International Station and Birmingham Airport and directly accessible from the UK motorway network.

To register for free entry visit

FLEET Manager 41


PRAISE 2017: Save the date THE European Transport Safety Council (ETSC) is holding the 7th Annual European PRAISE Conference on work-related road safety in Brussels on 24 October. The conference will bring together fleet safety managers, EU institutions, government representatives, and road safety experts to discuss the latest developments and priorities in work related road safety. The winners of the ETSC PRAISE awards 2017 will also be announced. Using the roads is a necessary part of our working lives. But it’s an ordinary activity that leads to an incredibly high level of injury and death. It is estimated that in Europe six out of 10 work accidents resulting in death are road collisions, including both crashes while driving for work and commuting crashes (Eurogip). Also, according to the European Commission, road traffic collisions account for nearly 40% of incidents at work resulting in death. The PRAISE project addresses the safety aspects of driving at work and driving to work. APPLICATIONS ARE OPEN ETSC wants to hear from all organisations with a successful road safety programme, and the results to prove it. The competition is divided into three separate categories: SME (Small-Medium Enterprise), large company and public authority.    To find out more, and to download an application form, please visit The deadline for applications is 1 September 2017. For more information about how to make the business case for road safety at your organisation visit our website or email

42 FLEET Manager

Speed Down Save Lives – organisations urged to register for Road Safety Week and raise awareness with their drivers O

RGANISATIONS can now register for Road Safety Week 2017 (20-26 November), the UK’s biggest road safety event. Road safety charity Brake, which co-ordinates the event, is encouraging organisations to go to www. and register for a free action pack to help them raise awareness and promote safer road use to staff, contractors and the wider community. Road Safety Week has been inspiring people for 20 years and is co-ordinated with the support of headline sponsors Aviva, and the Department for Transport. It’s a great time for employers, especially those with staff who drive for work, to develop and promote safe travel internally, raise awareness in their local community and link with other organisations to run road safety campaigns. You can access free electronic resources and guidance to help them get involved. Visit organisations for ideas and to register for a free online action pack (available

from September). This includes downloadable and interactive resources aimed at both drivers and children, advice on how to promote slower speed limits, and case studies of what other companies have done. For this year’s Road Safety Week, Brake has chosen to focus on the important message of Speed Down Save Lives. In the UK speeding is still a major problem. It causes needless crashes, untold suffering and stops people living safe and healthy lives. Organisations can play an important role in making sure their staff keep their Speed Down, especially when driving for work, and show they care about those using the roads around them by running awarenessraising campaigns. Many also use the week to promote road safety within schools.

FREE WEBINAR ENCOURAGES FLEET AND ROAD SAFETY PROFESSIONALS TO TAKE PART IN ROAD SAFETY WEEK 2017 BRAKE is also running a free webinar for fleet and road safety professionals on the benefits of taking part in UK Road Safety Week, and providing advice on how to get involved. The online webinar, Taking part in UK Road Safety Week 2017, is an opportunity to hear from companies that took part in Road Safety Week 2016, and will provide employers with inspiration and advice on running successful activities and communication campaigns, both internally and as community events. The webinar takes place 10am – 11.30am on Wednesday 20 September. For more information, and to book, visit Katie Shephard, development director at Brake, said: “Road Safety Week provides companies with a great opportunity to engage their staff, suppliers, and customers with vital road safety messages, as well as the opportunity to run awareness raising campaigns in their local communities. Road Safety Week is free to take part in, and we provide all organisations who get involved with ideas, resources, and support, to help make their activities, whether internal or external, as successful as possible. I’d encourage anyone interested in getting involved in this year’s Road Safety Week to sign up for our free webinar to find out more about the many benefits of taking part.”


Fulfil your sourcing needs at Coach & Bus UK; the free-to-attend domestic showcase for the bus, coach and minivehicle sectors

Trade show is a must-attend event for fleet managers


OACH & BUS UK at the NEC, Birmingham, is the UK’s biggest dedicated coach, bus and mini-vehicle trade show this year. With an abundance of products and technologies geared towards compliant fleet management, you need to be there. Amongst all the very latest vehicles on display, the exhibition will bring together almost 200 of the industry’s leading suppliers. Every link of the supply chain will be represented and many of the innovations on show will define passenger transport design, efficiency, and solutions for years to come. Essential products and services for proficient fleet operation will be available, including – but not limited to; the latest in vehicle tracking and telematics, operational management software, driver monitoring, parts and service, recovery and repairs, insurance providers, fuel cards and the most up-to-date accessibility solutions. SPECIALIST FEATURE AREA Set to be the first port of call for fleet managers, local authority planners, operators, stakeholders and community transport providers, miniplus is the specialist area dedicated to small and medium passenger carrying vehicles. Hosted by the leading trade magazine for the minicoach and minibus sector, miniplus, the area is an essential visit for those looking to refresh their offering and provide improved passenger facilities. miniplus will bring together exhibitors to showcase the very latest equipment and vehicles available for this growing sector of the market. Suppliers will display purpose-built vehicles fitted with modern accessible equipment including low-floor entry, seating, tail-lifts and safety aids, alongside conversion services for bespoke requirements. Confirmed exhibitors in the miniplus area include: Cogent Passenger Seating, GM Coachworks, Kiel Seating, London Hire, NMI Safety Systems, Nu-Track, Phoenix Seating, Rescroft,

TBC Conversions, Treka Bus and Unwin Safety Sytems. The full exhibitor list is available to view at THE THEATRE, SPONSORED BY SMARTDRIVE SYSTEMS While new vehicles and technologies remain a practical draw for many visitors to the show, The Theatre, sponsored by SmartDrive Systems, will once again provide a broad spectrum of perspectives on the key issues and challenges affecting today’s public transport community from a range of leading industry figures. The full 2017 line-up is due to be unveiled in the coming weeks. FREE REGISTRATION To discover the latest fleet management solutions designed to improve operational efficiency, to meet and do business with leading suppliers – and to set your business up for a successful year – visit Coach & Bus UK. To be a part of the ultimate domestic trade show for the passenger transport industry – register now at

FLEET Manager 43


Fleet Events and Conferences in 2017r RWM




RWM is the most established resource management trade show in Europe, with a heritage stretching back nearly 50 years. This year the event will host more than 500 exhibitors and over 200 hours of free to attend CPD accredited seminar content covering every aspect of the industry. In addition to the near endless opportunities for product research and upskilling, visitors can also benefit from a number of show features designed to entertain and inform. More information on page 38.

This show gives emergency responders access to the very best knowledge, training, technology, kit and support networks to prepare for future incidents. It will feature a host of new learning opportunities including CPD-accredited seminars. Around the indoor and outdoor exhibition visitors will be able to see and handle the latest kit and discuss their needs with over 400 suppliers. Communications, IT, PPE, public safety, training, rescue kit, fire safety, vehicles, emergency planning, road safety, medical kit and operational equipment will all be covered. Many exhibitors will be demonstrating solutions and technology on their stands, while water rescue demonstrations will take place on lake outside the exhibition. More information on page 41.




27 2017

Venue: Mythe Barn,Sheepy Magna, Leicestershire CV9 3PF

Register for FREE* UTILITY FLEET FORUM ANNUAL CONFERENCE For Essential Services Sector Fleet Professionals

About the event utility fleet advert samll- May .indd 1



*FREE places subject to approval

*Subject to T&Cs

02/05/2017 12:28

12th - 14th SEPTEMBER MERCEDES-BENZ, WENTWORTH PARK, BARNSLEY The FTA Driver of the Year competition for 2017 is for professional drivers of 18 and 44 tonne trucks and vans. Three days of rigorous tests will reveal the country’s best drivers in each category, with an overall winner announced later in the year. Competitors will be tested on their driving skills, manoeuvring ability, legislative knowledge and their ability to identify pre-use defects of the vehicle.

Visit: 44 FLEET Manager






The Fleet Safety Awards recognise the achievements of those working to help reduce the number of road crashes involving at-work drivers. Entries to these prestigious awards are invited from organisations running any type of fleet and from companies that provide products or services to fleets, who have worked to improve safety.


UK CONSTRUCTION WEEK 10th - 12th OCTOBER 2017 NEC, BIRMINGHAM UK Construction Week is the UK’s largest construction trade show. It is FREE to attend for trade visitors and consists of a number of shows including: Timber Expo, Build Show, Civils Expo, Plant & Machinery Live, Energy 2017, Smart Buildings 2017, Surface & Materials Show and HVAC 2017 running from 10-12 October. For those interested specifically in Plant & Machinery Live, there will be an area at UK Construction Week allowing exhibitors the opportunity to showcase their latest equipment along with live demonstrations.


Coach & Bus UK: the new name for Coach & Bus Live, which more accurately represents the ultimate domestic showcase for the coach, bus and minivehicle sectors. Almost 200 of the industry’s leading suppliers will display the very latest vehicles, technology and service innovations and will showcase everything needed to successfully operate a fleet of passenger vehicles. This year, the leading trade magazine for the minicoach and minibus sector, miniplus, will host an area dedicated to small and medium PCVs. miniplus will bring together exhibitors to showcase the very latest equipment and vehicles available for this growing sector of the market. Suppliers will display purpose-built vehicles fitted with modern accessible equipment including low floor entry, seating, tail-lifts and safety aids, alongside conversion services for bespoke requirements. A ​ programme of top-quality speakers will be a key feature of the show once again, giving you the opportunity to learn from and interact with industry leaders The free-to-attend trade show is a must-attend 2017 event for fleet managers, operators, suppliers and industry stakeholders. Join over 6,000 operators, local authorities and transport planners for two packed days of business development and networking. More information on page 43.


PRAISE 2017 - European Conference on Work-Related Road Safety 24th OCTOBER BRUSSELS The European Transport Safety Council (ETSC) have the pleasure of inviting you to the 7th Annual European PRAISE Conference on work-related road safety. The conference will bring together fleet safety managers, EU institutions, government representatives, and road safety experts to discuss the latest developments and priorities in work related road safety. The winners of the ETSC PRAISE awards 2017 will also be announced. More information on page 42.






The Skills Show is the nation’s largest skills and careers event helping to shape the future of a new generation, by helping young people to go further, faster in their careers. Over 200 national and local employers and training organisations will be on on-hand to engage with young people, their parents and educators. There are hundreds of great career ideas to explore, including jobs of the future. The centrepiece of the show is the WorldSkills UK Competitions finals where almost 600 trainees and apprentices compete in public to win a coveted place representing the UK on the international stage.

The Annual GreenFleet Awards will once again present 20 Awards across a variety of categories, recognising the very best in lowemission motoring and fleet management. The 2017 GreenFleet Awards are now open for entry to fleets of all sizes, in both the public and private sector and the winners will be announced at a glittering black tie ceremony. It takes place at the Ricoh Area, a new venue for this year.



FLEET Manager 45


There’s nothing like being in a room of like-minded people T

HERE are many ways to update your knowledge and skills but live events such as Utility Fleet Forum provide a unique learning experience that may also lead to career building and networking opportunities that you just can’t find anywhere else. Social media and electronic communication keep us all connected these days. However, there’s no substitution for meeting people in person. Attending a conference can help develop new business relationships and strengthen existing ones. Utility Fleet Forum will provide opportunities for delegates to debate content, over coffee or lunch, and also to maybe make a connection with the new service provider. During the conference, you may find yourself sitting next to a person in the same role but from a different organisation who also faces the same issues as you – you may find common ground and talk through ideas. Conferences are also a place to take yourself out of your comfort zone, you may not be a born networker, and for many, it can be a challenge. But breaking out of our comfort zone is just the type of action we sometimes need to take, to break out of old ways to progress and refresh our approach, which can lead to a new way of thinking. If you’re not comfortable with the idea of going to a conference on your own, bring a colleague, they too will benefit and you may find it easier to approach other people knowing you both have comments to make.

You will discover that you are not alone in wanting to improve your skills and wanting to bring something back to your office or organisation. Most people who do attend in-person events are admitting that they still have things to learn, this is a quality, not a criticism. If you do invest the time in attending it’s an investment in yourself, your career, and even your organisation. Utility Fleet Forum is now in its second year and is aimed at transport, fleet and vehicle procurement managers who work for the Utilities and Construction sectors and for associated main contractors. The day’s programme covers all areas that involve developing an ‘effective fleet strategy’ such as; transport law, managing driver risk, the use of technology, commercial vehicle compliance, sustainability, and effective asset management. Utility Fleet Forum is an educational conference and exhibition that will be invaluable for any fleet professional. In the afternoon session there will be additional workshops and a chance to visit the main exhibition displays and stands. Attendance is FREE and you will also receive a certificate of attendance to add to your CPD file. If you would like to attend you can book your free place online by visiting where you will also find further information on travel arrangements and a list of nearby hotels. We can also arrange free transport to and from Atherstone Railway Station for the 27th September, if required. A buffet lunch and refreshments are provided.

The Grain Store: Exhibition Venue 46 FLEET Manager


Transforming Transport Services through Integration, Efficiency and Cutting-Edge Technolog




For Essential Services Sector Fleet Professionals Venue: Mythe Barn, Sheepy Magna, Leicestershire CV9 3PF

About the event

W H O S H O U L D AT T E N D • • • • • • • •


Head of Plant and Transport Managers Fleet Managers Workshop Managers ​Workshop Engineers Head of Fleet Provision Fleet Procurement Managers Fleet Service Contract Managers Fleet Administrators

• • • • • • •

Water Authorities Energy Suppliers Road Maintenance Contractors Rail - Road Fleets Construction companies Telecommunication providers Main Contractors


Transport Law and Compliance Contractual Requirements - Using Subcontractors Ensuring LCV Compliance

• • • •

Vehicle Safety Reducing Driver and Road risk Fleet Management Asset Management

The Oak Barn: Conference Venue

Register for your FREE* place at: *FREE places are subject to approval from the event organiser

When Wakefield Council realised their existing fleet system cou of their fleet and transit operations, they recognised an all-enco would bring together all vehicle, workshop, plant and driver ma


“We needed a system that could cover all transport-related matters as a total solu Transport Services Manager, “In our case, the end users also consisted of three fl Purchasing Organisation and West Yorkshire Police LGVs.”


The OJEU tender process selected AssetWorks as the preferred supplier of this software solution. AssetWorks FleetFocusTM fleet management software solution manages every aspects of fleet vehicles from cradle to grave, and includes comprehensive preventive maintenance (PM) schedules, work requests, work orders, labour tracking and inventory management.

“This decision was based upon [AssetWorks] not only offering a leading edge solution, but also understanding the complex challenges faced in the integration of a number of our different systems and databases,” said Tom Shipp, Project Manager.


“[AssetWorks] had a proven track record within the public sector in fleet solution design to reduce costs, increase productivity and improve the quality of service. The AssetWorks solution provides a fully integrated solution that will meet all our fleet needs.”

Since the Council implemented the AssetWorks FleetFocus solution, it has realised a number of measurable achievements in service, staff and compliance, including: • Vehicle turnaround time was improved by 3% in the first year of implementation • Customer complaints reduced from almost daily to near zero

and odomet and delay of As a Wakefie AssetWorks’ system for bi WMDC’s kno one system absolute min

With the help completely d for short term even includin remotely and and the keys This automa savings for th fully reportab

Moving forw with AssetW to mobile tec of mobile ap Special Inter

• Full compliance with health and safety regulations • KPIs generated automatically to assist in management of council prosecutions for speeding, vehicle turnaround, driver performance and many more efficiencies • Cost savings amounted to over 10% during the first financial year In addition to FleetFocus, Wakefield also moved forward with AssetWorks’ FuelFocusTM fuel management system and KeyValet automated motor pool management system.

AssetWo is design minimis efficienc solution schedule as parts

FuelFocus is a fully integrated component of FleetFocus. It employs real-time, automated radio frequency communications for vehicle

To learn or visit u

Do you manage driver risk, are responsible for fleet procurement or vehicle management and work within the essential services sector?

*T&Cs apply

Member Benefits •

Be a member of a group which is specific to your organisation and relevant to the essential services sector

​Join the group to network with like-minded individuals, take part in discussions and to get introduced

A FREE printed copy of Fleet Manager Magazine or Utility Fleet Magazine - 6 issues per year

A FREE monthly newsletter delivered directly to your inbox, including Legal and Operational Advice updates

A FREE delegate place at any of our existing and future conference events including FM17 and Utility Fleet Forum

Gain FREE access to all future member benefits as they are released in the future

For more details and to join visit: The ESFO Group is owned and administrated by JDM Web Publishing Ltd. T: 0161 792 3223 E: Company Reg: 07514160 Vat Reg No: 131648426

Fleet Manager  

Aug-Sept 17

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