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Drive Options Charging Grants Tax benefits

I S SUE 32



The new all-electric Corsa-e

Call 03305 878 222 or search Vauxhall Fleet Zero % BiK†| CO2 from 0g/km* Charging time from 30 mins# | Range up to 205 miles

Fuel economy# and CO2* results for the Vauxhall Corsa-e 100KW (136PS). Mpg (l/100km): N/A. CO2 emissions: 0g/km. Electric range up to 205 miles (WLTP). The Corsa-e is a battery electric vehicle requiring mains electricity for charging. Range data given is preliminary and has been determined according to WLTP test procedure methodology (R (EC) No. 715/2007, R (EU) No. 2017/1151). EG type approval and Certificate of Conformity are not yet available. The preliminary values might differ from official final type approval data. Everyday use may differ and is dependent on various factors. In particular: personal driving style, route characteristics, exterior temperature, heating/air conditioning, pre-conditioning and battery condition. †Zero % BiK applies to all vehicles registered after April 2020. Registrations prior to this date will be 16% BiK. Vauxhall Motors Limited does not offer tax advice and recommends that all Company Car Drivers consult their own accountant with regards to their own tax position. Please call 0330 587 8221 for full details. All figures quoted correct at time of going to press (November 2019). #DC charge time to 80% battery capacity, 100kw.


Electric Vehicle Special Feature About Battery Electric Vehicles (BEVs) 08 - 09 Energy Tariffs for EV Drivers 12 BEV options and ranges 13-15 Consider the Pros of driving a EV 16 Acoustic Vehicle Alerting Systems (AVAS) 17 Hybrid Electric Vehicles (HEVs) 18-19 Fuel Cell Electric Vehicles (FCEVs) 20-21 Plug-in Electric Vehicle Grant 24 Electric Vehicle Charging Scheme 25 BiK - news rates and changes 26-27 Time to act on fleet electrification 48-49

GMP Schemes

GMP Yourdrive - Personal Contract Hire 06 GMP Salary Sacrifice Scheme 28-29 GMP Salary Sacrifice - example quotations 32 GMP Driver portal www.gmpdrivercrae.com 30-31

Vehicle Options

Read the latest electric vehicle reviews

Stay updated


© JDM Web Publishing Ltd 2019 All rights reserved. No part of this magazine may be reproduced in any form without prior permission from the copyright owner.

60 61

Next issue (33) out Dec 2019



FEATURES & EDITORIAL To submit editorial or news for consideration to appear in Driverlink Magazine, please send to: production@jdmpub.co.uk

The views expressed by contributors are not necessarily those of JDM Web Publishing Ltd. Every effort is made to ensure the content of Driverlink Magazine is accurate. Information is published in good faith, but no responsibility can be accepted for loss or inconvenience arising from error or omission. Contributors must ensure that all material submitted is not in breach of copyright. While every care is taken with submitted material, no responsibility can be accepted for loss or damage.

GMP Autocare 33 Electric Vehicle Solutions 52-53 Optimum Scheme 54-55 Grey Fleet Management 56 - 57

Updating your details / contacts Senior Management Team

MAILING LIST & CIRCULATION If you would like to receive a digital copy of the magazine or join our digital mailing list please visit www.driverlinkmagazine.co.uk for further details.

ADVERTISING If you would like a copy of the media pack for Driverlink Magazine please contact: Mark Cheadle E: markc@jdmweb.co.uk

GMP Drivercare Business Services Contact details

DRIVERLINK MAGAZINE ISSUE (32) - 2019 Published bi-monthly in digital format by: JDM Web Publishing Ltd www.jdmpublishing.co.uk Company Reg: 07514160 In partnership with GMP Drivercare Ltd. www.gmpdrivercare.com



Issue 32: Driverlink Magazine

Gary Grace, Managing Director, GMP Drivercare Ltd. This is a “Special” issue of Driverlink. It is vital that vehicle emissions are reduced to improve air quality and fight the dangers of climate change. We need to act now and on a positive note, where there is a great need for action, there are also great opportunities with the increasing availability of hybrids and full electric vehicles. Manufacturers have developed vehicles that are truly desirable and with increased mileage, the choice to “switch on” to electric vehicles is becoming more and more appealing and practical. Therefore, In this special issue, we looking at the latest range of electric vehicles. We’ll explain the meaning behind the terminology to help you make the most informed choice and highlight the benefits of an EV, not just in terms of their zero emission status, but also some great benefits to the driving experience. There are some great EVs available right now and there are some fantastic new models yet to be launched. That will coincide with the new BIK tax regime that applies after April 6th 2020. There will be a 0% incentive for the tax year 2020/2021 and this is fully explained on pages 26 and 27. Page 32 shows the contrast and savings that can be achieved with the when these new rates are applied. We do need to act now and GMP Drivercare is dedicated to helping you making the transition as simple as possible. If you would like to find out more about any of our

schemes, don't forget to visit our website www.gmpdrivercare.com or alternatively speak to one of our friendly team, full contact details for each department can be found at the end of this issue of Driverlink. GMP Drivercare has always stressed that we look after “all of your motoring needs”. This has never been more true with schemes ranging from Essential Car User Leased Cars, through Salary Sacrifice vehicles and now new Personal Contract Hire Scheme - GMP Yourdrive which expands our portfolio even more. It is a scheme that is ideal for drivers who want to change their cars regularly or don’t want to buy a car outright and for Public sector employees who claim business mileage reimbursement for their business mileage travels. Currently we have a range of manufacturers offering preferential discounts, if you are interested in obtaining quotations see the page opposite for details and how to access. Vehicles can be used for private use as it fits in with the driver daily family life. Whatever your driving needs, GMP Drivercare will provide the most cost effective, straight forward option. We hope you enjoy reading this issue.

Regards, Gary.


www.gmpdrivercare.com www.gmpdrivercare.com



www.gmpyourdrive.com for live quoatations


Why Choose Us? Over 20 years of experience in providing fantastic solutions for NHS and other public sector employees. We focus on building long-term realtionships ensuring our drivers obtain best value for their new vehicles.


0330 100 4910 - Opt 2 info@gmpdrivercare.co.uk Jupiter House, Drumond Road Stafford, ST16 3HJ




ELECTRIC VEHICLES COME IN ALL SHAPES AND SIZES With ever increasing pressure on organisations to meet low-emmission targets, drivers are now being encouraged to choose fully electric and hybrid powertrains instead of the traditional petrol or diesel options. Drivers may have not paid much attention to EVs so far, but now they’re learning about the BIK tax and fuel on an EV may be as much as 95% cheaper than on a diesel after next April, this will have sparked genuine interest. With significantly more choice and higher ranges now available, drivers can be confident that driving an electric vehicle is a realistic and viable option. Choosing the best option that suits your needs as a driver really depends on a variety of factors – such as your budget, average daily mileage and access to private or public charging points. Like all new forms of technology there are many questions people have and terminologies used within the world of Evs that need further explanation, so within this feature you will find a set of articles aimed at explaining how Electric Vehicles (EVS) are defined, how they work, are charged and the current tax incentives and grants available to drivers. The main types of EV are 1. Battery Electric Vehicle (BEV) 2. Hybrid Electric Vehicle (HEV) 3. Plug-in Hybrid Electric Vehicle (PHEV) 4. Hydrogen Fuel Vell Electric Vehicle (FCEV)

1. Battery Electric Vehicles (BEVs) This is a vehicle powered entirely by an electric battery that is charged by plugging it in and taking electricity from the grid. These vehicles therefore emit no CO2 when compared to petrol or diesel powered cars and are classed as a zero-emission vehicles. BEVS have very few mechanical parts and basically consist of the electric motor, the motor’s controller and the batteries. The controller takes power from the batteries and delivers it to the motor. The accelerator pedal hooks to a pair of potentiometers (variable resistors), and these potentiometers provide the signal that tells the controller how much power it is supposed to deliver. The controller can deliver zero power (when the car is stopped), full power (when the driver fully depresses the accelerator pedal), or any power level in between. Electric cars can therefore accelerate more quickly due to the way power is delivered. There are now many 100% Electric vehicles available including the BMW i3, Renault Zoe and the soon to be available Vauxhall e-Corsa - an extensive range is listed over the next few pages.




How manufacturers of BEVS work out a new car’s fully-electric range All official range figures for electric vehicles come from the new Worldwide Harmonised Light Vehicle Test Procedure (WLTP), the same test applied that is applied to all new cars. WLTP measures fuel economy, electricity consumption, electric range and emissions using more sophisticated testing techniques and tougher procedures. It’s based on the types of journeys and way we drive today, giving you more realistic and reliable information. All-electric vehicles are given an electricity consumption figure. This tells you how far it will take you using one unit of electricity, expressed as ‘miles per kWh’. You can compare different electric cars using this figure. If you know the price of the electricity that‘s charging your car, then it’s simple to work out the cost per mile. But this is obviously more difficult if you are charging using different charge points. The WLTP combined electric range figure is an average, worked out in a laboratory measuring different types of journey, from urban to motorway. But the journeys you take everyday will differ and so will the road and weather conditions. So although the figures provide a guidance that is as accurate as possible, each driver will achieve different results. So the ranges quoted cannot be 100% relied on. For instance, Electric Batteries don’t like the cold and so you will find they take longer to charge and they are less efficient. You may find that the range you get during the summer months is much higher than in winter. The term getting to know your EV is used quite often and it really is true, there is a lot more to owning an EV than getting from A to B.

Simple tips to save power and range Heating your vehicle before use will drain the power, so try preheating or preconditioning the vehicle whilst it is still plugged in. This means you’ll have the best range possible before you actually set off and be nice and warm in the process. Many EVs now have this facility built in using connected technology, so it is possible to warm up your car before even leaving your house. All EVs have mode settings, Eco Mode is the best option to save on power - it’ will make your EV a little slower, but driving in this mode will give you a few extra miles. Driving Style, your EV works on power delivery - if you think about it, if you avoid harsh braking, fast acceleration, and higher speeds you will save on the amount of power needed. You need to adopt a more eco-style driving technique. This will also have the advantage of making you a safer driver.



















WLTP range:


Fuel cell

WLTP range:



Fuel cell

Hyundai NEXO

WLTP range:

100% Electric


100% Electric

Tesla Model S


300 to 420 mile range

Tesla Model X

WLTP range:

100% Electric

WLTP range:


200- 299 mile range

160 to 199 mile range

Toyota Mirai

100 to 159 mile range

0 to 99 mile range

WLTP range:

100% Electric

Jaguar I-Pace

Kia e-Niro

Pictures shown are for illustration purposes only - information taken from https://www.goultralow.com/




100% Electric

WLTP range:

WLTP range:



100% Electric

Hyundai KONA Electric 64 kWh

Audi e-tron

WLTP range:

100% Electric


100% Electric

WLTP range:


Peugeot e-208

DS DS3 Crossback E-Tense

300 to 420 mile range

200- 299 mile range

160 to 199 mile range

100 to 159 mile range

0 to 99 mile range


BMW i3

WLTP range:

100% Electric


WLTP range:

100% Electric

Hyundai IONIQ Electric

BMW i3

Pictures shown are for illustration purposes only - information taken from https://www.goultralow.com/





100% Electric

WLTP range:


100% Electric

WLTP range:


Nisaan Leaf

WLTP range:

WLTP range:



100% Electric

100% Electric

Volkswagen e-Golf

300 to 420 mile range


200- 299 mile range

160 to 199 mile range

Renault Zoe

100 to 159 mile range

0 to 99 mile range

NEDc range

100% Electric


WLTP range:

100% Electric

smart EQ forfour

Volkswagen e-up!

Pictures shown are for illustration purposes only - information taken from https://www.goultralow.com/





Consider the Pros...

EVS ARE MORE ENVIRONMENTALLY FRIENDLY For many drivers, simply knowing that electric vehicles are better for the environment is reason enough to make the switch, but it is worth noting that in the production of the electricity to charge the vehicles, especially if the power is generated using fossil fuels there are still emissions involved. But as we switch more to using power from renewals sources, this will lessen the impact. The other consideration is how the batteries will be recycled and the Lithium ion that goes into the production of the batteries - this is not a renewal resource. But in terms of achieving zero emissions, EVs will certainly help improve air quality especially in towns and cities so this has to be a major consideration. THE COST PER MILE IS SIGNIFICANTLY CHEAPER Electricity is far cheaper than either petrol or diesel so your pence per mile cost is significantly lower. Many of the companies that supply our power are now offering discounted and special tariffs for at home charging. More information is on page 12. MAINTENANCE IS LESS FREQUENT AND LESS EXPENSIVE Electric cars have very few moving parts, so the type of routine maintenance required is far less, making servicing much cheaper. QUIETER AND CALMER DRIVING EXPERIENCE EVs, are practically silent - apart from the requirement (see next page) to emit a noise when at low speeds and reversing. They all also have an automatic transmission and because drivers are more conscious of retaining charge, they tend to take a more calmer approach to motoring i.e avoiding harsh acceleration and braking. VERY TAX EFFICIENT BEV drivers will pay zero BiK from of April 2020, and very low rates for the following two years. As Road tax (Vehicle Excise Duty) is calculated based on the CO2 emissions of your vehicle, its list price and which year it was registered in, Pure battery electric vehicles (BEVs) are exempt from VED. Plug-in hybrid electric vehicles (PHEVs) pay reduced VED. It must be noted that any vehicle (including BEVs) with a list price of ÂŁ40,000 or above will incur an additional premium rate for the first 5 years THEY COULD POTENTIALLY SHORTEN YOUR COMMUTE TIME The Government is currently proposing issuing Green Number plates for low emission vehicles. The Government feels the new plates will help local authorities to identify ULEVs and bring in local incentives, including the use of bus lanes. HIGHER RANGES AND MORE CHOICE The second wave of EVs has now been released that offer higher ranges, more power output and faster charging. There is now also significantly more vehicle choice for drivers from a small hatch to a full sized SUV and even luxury saloons. Plug- In hybrid technology is also being introduced for fleet favourites such as the BMW 3 Series. With even more options being released in early 2020 and bearing in mind the tax incentives the adoption will increase dramatically over the coming years.




EVS MUST MAKE THEMSELVES HEARD! Car manufacturers are usually focused on removing noise through technology, rather than adding it. Stopping any kind of unwanted rattle inside the cabin is a major part of vehicle development, to which whole engineering departments called NVH – noise, vibration and harshness are dedicated. But as of the 1st July 2019, the EU introduced new regulations to ensure the safety of vulnerable road users and pedestrians. They have insisted that manufacturers mus add a realistic audible noise - termed an Acoustic Vehicle Alerting Systems (AVAS), to pure electric and hybrid electric vehicles capable of operating without their internal combustion engine running, to alert them to their presence when travelling at any speed under 12mph, or when reversing. The Transport Minister commented at the time:

“The government wants the benefits of green transport to be felt by everyone, and understands the concerns of the visually impaired about the possible hazards posed by quiet electric vehicles. “This new requirement will give pedestrians added confidence when crossing the road.”




2. HYBRID Electric Vehicles (HEVs) This type of vehicle uses battery technology combined with a traditional internal combustion engine (ICE) – either petrol or diesel. The battery is not charged by plugging it in, as with a BEV, but is charged using excess energy from the ICE. In addition, charge comes from reclaiming the car’s kinetic energy when it brakes. This means the battery keeps being topped up and the energy is re-used. A full or parallel hybrid uses both the combustion engine and electric motors to drive the car, either simultaneously or independently. There are several modes for the driver to select when driving a hybrid, these will differ from car to car. In a Toyota Prius for example they consist of Normal, EV, Eco and Power: • EV Mode - the car is powered by the battery only during city driving, running near-silent and with no tailpipe emissions. • Eco Mode - reduces A/C output and lessens throttle response to limit harsh acceleration. • Power Mode -boosts acceleration by

using the hybrid battery to assist the petrol engine. When you first start your hybrid, the car defaults to the Normal mode, which automatically manages the most efficient use of both the engine and the battery. It’s important to remember though, that driving in EV mode might cut pollution in town, but the electricity you’re using is mainly generated by burning fuel in the engine. That means driving in electric-only mode can sometimes be less fuelefficient than letting the hybrid system work in Normal mode. The advantage of a full hybrid is even if the batteries are completely empty, you can always drive on petrol or diesel. Along with mild hybrids, the parallel hybrid system is generally considered the best hybrid option for drivers that clock up high mileage. Above we mentioned mild hybrids, this type of hybrid vehicle cannot be plugged in, nor driven solely on battery power.

How to maximise range in a HEV • • • • • • • • •

Accelerate smoothly and gently. Braking early and not harshly will help regenerative braking harvest more energy, which means EV mode can operate for longer periods. Keep an eye on the dials and gauges to fully understand the hybrid system and manage the charge levels. Consider using cruise control if you have it, to maintain steady speeds. When using climate control, Re-circulate mode reduces energy usage. Keep your car well maintained and serviced regularly. Remove excess weight i.e. golf clubs, tool boxes and prams / push chairs. Ensure your tyre pressures are correct - low tyre pressure causes more drag. Take any unused roof or bike racks off, they too will increase drag.




3. PLUG-IN HYBRID Electric Vehicles (PHEVs) Plug-in Hybrid Electric Vehicles (PHEVs) are one of the main technology options for reducing vehicle CO2 emissions and helping vehicle manufacturers (OEMs) to meet the CO2 targets set by different Governments from all around the world. In Europe OEMs have introduced a number of PHEV models to meet their CO2 target of 95 g/km for passenger cars set for the year 2021. Fuel consumption (FC) and CO2 emissions from PHEVs, however, strongly depend on the way they are used and on the frequency with which their battery is charged by the user. A plug-in hybrid electric vehicle (or PHEV) is a hybrid which, as the name suggests, can be plugged-in to charge its electric batteries. The PHEV basically moves the full hybrid concept closer to that of a full-electric vehicle, by adding bigger on board batteries that can be charged from an external power source, and thereby provide a much better electric-only range than you would get from a full hybrid.




3. HYDROGEN FUEL CELL ELECTRIC Vehicles (FCEVs) There are so many versions of EVs out there. But there’s another alternative vehicle technology that’s less talked about, but that is slowly making more head-way in the marketplace. And it’s reliant on the most common chemical element in the universe, Hydrogen. In essense a FCEV is an electric vehicle that uses a hydrogen fuel cell, instead of a battery, to generate electricity. FCEVs emit no CO2 – only water. Essentially, it’s just the chemical reaction that ‘fuels’ the action. Hydrogen enters the fuel cell from a tank and is mixed with oxygen to create H2O in a chemical reaction, which generates electricity that is used to power the motors that drive the wheels. Hydrogen tanks are refuelled in a process that is much the same as with a petrol or diesel car. You just need to lock a pipe to the car and wait a few minutes, making it a lot faster than charging a BEV. There are a few examples of FCEVs currently available in the UK, the Hyundai NEXO and the Toyota Mirai. Both models have significantly more range than the more traditional BEVs. Both the Nexo and the Mirai have a range of over 300 miles making them more comparable to more traditionally fuelled vehicles. The downside to the adoption of this technology is the availability of the re-fuelling stations, they are growing in number, but there still needs to be more investment to make this technology viable for everyday use.





WLTP range:


Fuel cell

Hyundai NEXO

This year, Driverlink Magazine had the opportunity to test drive the Hyundai Nexo. Commentating on the experience Mark Cheadle said:

“The Nexo embraces all that is good in modern technology, driver aids, creature comforts and build quality, in a package that is completed with an engaging driving experience. “As an FCEV, there are no questions of range anxiety, and refuelling is as fast as a conventional vehicle. We need the infrastructure to develop significantly, but the Nexo clearly shows us what the future will hold”





HOW IT WORKS AND WHAT ARE THE OPTIONS Introduction The power that comes directly through the grid in the UK is AC power. In order for this power to be used to charge an electric vehicle, it has to be converted to DC power. The fundamenetal difference between AC charging and DC charging is whether the power gets converted outside or inside the vehicle. With AC charging the conversion is done inside the vehicle and with DC it is done in the charger itself. The UK has a large number of public EV charging networks, with some offering national coverage and others only found in a specific region. The major UK-wide networks include BP Chargemaster (Polar), Ecotricity, Pod Point and Charge Your Car.

Types of charge points There are three main types of EV charging – Rapid, Fast, and Slow which represent the power outputs, and therefore charging speeds. 1) There are two types of Rapid chargers either AC or DC. Rapid AC chargers are rated at 43 kW, while most Rapid DC units are at least 50 kW. Both will charge the majority of EVs to 80% in around 30-60 minutes (depending a battery capacity). Tesla Superchargers are also Rapid DC and charge at around 120 kW. However, rapid chargepoints are the most expensive to use and they cannot be installed at home. 2) Fast chargers include those which provide power from 7 kW to 22 kW,

which typically fully charge an EV in 3-4 hours. The speed your vehicle recharges will be affected by the chargepoint speed available and also how fast the vehicle itself can recharge. When buying or leasing an electric car, you should find out its maximum charging speed. 3) Slow units (up to 3 kW) are best used for overnight charging and usually take between 6 and 12 hours for a pure-EV, or 2-4 hours for a PHEV.

Cost of charging Usually regardless of whether the charger is AC or DC, the charging tariffs will go up with the increasing power of the chargepoint. It is worth noting that the chargepoint does not take into account the charging speed of your car. So if your car can not charge on high capacity, but you’re connected to a high output chargepoint, you may well end up paying a very high price for a low amount of energy. According to Pod Point the cost to charge an electric car in the UK varies between home, work and public charging. But for a typical electric car with a 60kWh battery and a 200 mile range: Charging at home: would cost about £8.40 for a full charge, this would typically be overnight. Rapid charging: Rapid charging points are normally found at motorway service stations and typically cost £6.50 for a 30 mins, giving you approx a100 mile charge.




Government perpective on making charge point easier to access and use If you already have a BEV or PHEV, you will have experienced the frustration of finding a charging point, and when you do, you find you are not a member or that you need to go through a complex process in order to use it. The Government has been listening to consumers and businesses and in July19 it said that it wanted to see all newly installed rapid and higher powered chargepoints provide debit or credit card payment by spring 2020. One year since the launch of the Road to Zero Strategy, the government signalled it expects industry to develop a roaming solution across the charging network, allowing electric vehicle drivers to use any public chargepoint through a single payment method without needing multiple smartphone apps or membership cards. Government and industry have supported the installation of over 20,000 publicly accessible chargepoints in the UK, including more than 2,000 rapid devices, making it one of the largest charging networks in Europe. There are now more locations where you can charge your car than there are petrol stations, with almost every motorway service area having at least one rapid chargepoint. To increase confidence in the charging network and reduce range anxiety the government is working with industry to make chargepoint data freely available, helping drivers easily locate and access available chargepoints. The government has made clear that if the market is too slow to deliver improvements across the entire network it is prepared to intervene to ensure a good deal for consumers by using powers in the Automated and Electric Vehicles Act. www.gmpdrivercare.com

Business and Industry Minister Andrew Stephenson commenting on the Government’s proposals said: “Initiatives like this are essential as we move towards a net zero economy, making it easier than ever for people to own and use electric vehicles. “Investing in batteries, technology and infrastructure through our modern Industrial Strategy and Faraday battery challenge will ensure the UK leads the world in the global transition away from fossil fuels while supporting the future of our automotive industry.”




ELECTRIC CAR GRANT EVs are now widely used throughout both the Public and Private Sectors as pool cars, as part of car sharing schemes, and as company vehicles. This has mainly been as a direct result of the Plug-In Grant Scheme run by The Office for Low Emission Vehicles (OLEV). OLEV consists of a team working across government to support the early market for ultra-low emission vehicles*. OLEV is part of the Department for Transport and the Department for Business, Energy & Industrial Strategy. The full list of eligible vehicles for the grant can be found here https://www.gov.uk/plug-in-car-van-grants/eligibility As of the 21st October 2018, Plug-in car grant levels changed. The changes now focus funding on the cleanest vehicles, and ensure that the grant remains sustainable as the UK market for ultra low emission vehicles develops.

Grant Categories have changed

Ultra low emission vehicles are placed into different categories on the basis of their CO2 emissions and their zero emission range. The only vehicles now eligible for a grant are BEVs who have CO₂ emissions of less than 50g/km and a zero emission range of at least 70 miles, these are classed as CATEGORY 1 vehicles. The grant will pay for 35% of the purchase price for these vehicles, up to a maximum of £3,500. CATEGORY 2 covers vehicles with CO₂ emissions of less than 50g/km and a zero emission range between 10 and 69 miles. CATEGORY 3 – covers vehicles with CO₂ emissions of 50 to 75g/km and a zero emission range of at least 20 miles. Following the changes to the grants CATEGORY 2 and CATEGORY 3 vehicles are no longer eligible. Eventually the Government my choose to phase out the subsidy for pure-electric cars but with the Government’s plans to reduce UK emissions and its Road to Zero strategy, which will require all new cars to produce “effectively zero” emissions by 2040, they will certainly have to keep the scheme in place for a while yet.

*ULEVs are currently defined as having less than 75 grams of CO2 per kilometre (g/km)






There are additional OLEV grants available to help cover the cost of electric vehicle charging infrastructure. The cheapest, fastest way to charge your EV is at home using a specially designed EV charging unit. This all-weather charging station can be installed inside or out and can charge your EV in a matter of hours. By charging your EV from home you could save significantly on fuel costs. OLEV provides grant funding of up to 75% towards the cost of installing a domestic charging station in your home. The benefits of this are huge as you’ll be able to charge your EV overnight for a fraction of the cost of filling up a conventional car with petrol or diesel. It is also easy to use, simple to run and safe. The electric vehicle charging scheme grant provides up to £500 towards the installation of a home charging station.






In July 2019, HM Treasury announced it’s intention to strongly incentivise full battery electric vehicles (BEVs). BIK for these zero-emission vehicles registered after April 2020 in the 2020-21 tax year will attract no BIK, and then a rate of just 1% will be applied for zero emission cars registered in 2021-22, rising to 2% for BEVS in the 2022-23 tax year. The Government has also introduced five new bands for plug-in hybrids and other electric vehicles which emit 1-50g of CO2/km from 2020/21. So there has never been a better time for you to opt for a BEV as a company vehicle or as a option under a Salary Sacrifice Car Scheme

BIK rates for cars registered pre-April 2020 Company cars registered before April 6, 2020, with emissions from 1-50g/km and a pure electric mile range of 130 miles or more attract a 2% BIK rate in 2020/21 and stay the same for the 2021/22 and 2022/23 tax years. From 2023/24, the rates will be realigned.

The P11D value of a car based on: • List price of the vehicle • Any optional extras added • Delivery fees • Value Added Tax (VAT) Benefit in Kind Tax (BiK) calculations are based on • BIK is calculated on: • Emissions • P11D Value • Employees income tax band




BIK RATES FOR CARS REGISTERED FROM APRIL 2020-2023 CO2 emissions (g/km) %

Electric range (miles)

2020 – 21 (%)

2021 – 22 (%)

2022 – 23 (%)

0 – 0 1 2 1 – 50 >130 0 1 2 1 – 50 70 – 129 3 4 5 1 – 50 40 – 69 6 7 8 1 – 50 30 – 39 10 11 12 1 – 50 <30 12 13 14 51 – 54 – 13 14 15 55 – 59 – 14 15 16 60 – 64 – 15 16 17 65 – 69 – 16 17 18 70 -74 – 17 18 19 75 – 79 – 18 19 20 80 – 84 – 19 20 21 85 – 89 – 20 21 22 90 – 94 – 21 22 23 95 – 99 – 22 23 24 100 – 104 – 23 24 25 105 – 109 – 24 25 26 110 – 114 – 25 26 27 115 – 119 – 26 27 28 120 – 124 – 27 28 29 125 – 129 – 28 29 30 130 – 134 – 29 30 31 135 -139 – 30 31 32 140 – 144 – 31 32 33 145 – 149 – 32 33 34 150 – 154 – 33 34 35 155 – 159 – 34 35 36 160 – 164 – 35 36 37 165 – 169 – 36 37 37 170 and above – 37 37 37




The Benefits... aNo Deposit aNo Credit Check aNo Additional Hidden Costs aTransparent, All-Inclusive Quotes Included in all quotations: • Road Tax • European Breakdown Services • Emergency Roadside Assistance • Fully Comprehensive Insurance • Annual Key Driver Licence Check • Mechanical Repairs And Servicing

Our Salary Sacrifice Car Scheme is delivered by highly trained and skilled staff, who recognise your needs and those of your Employer. Once you have chosen your vehicle, absolutely all the usual worries and expense are completely removed and you will only need to put fuel in the tank. GMP and our industry-leading affiliates will look after all servicing, maintenance, repair, tyres and a host of other services. You can be sure that you can rely on your vehicle for work and that you can relax and enjoy it at times of leisure.

Looking after all your motoring needs... At GMP Drivercare we are at the forefront of offering a complete peace-of-mind package that allows you to get the best possible prices, on the best vehicles available, achieved through close links with the leading manufacturers.

The GMP difference You retain all the benefits of owning the vehicle, whilst all the concerns or difficulties are removed by the fully managed package provided by the experts at GMP Drivercare and GMP Autocare. Even the quickest overview demonstrates not only substantial savings through use of our Salary Sacrifice scheme, but also the complete removal of many hugely stressful situations.

GMP Giving you that little bit extra With every new vehicle delivered we provide a Safety Pack that includes: A digital tyre tread depth and pressure gauge, hi-vis waistcoat, first aid kit, foil blanket, warning triangle, wind-up torch and accident form.



Helpful advice

When will my car be delivered? Opting for a new car via GMP Drivercare’s Salary Sacrifice or Lease Car Scheme, means you can be assured that the vehicle you order is brand new. We want you to be 100% satisfied, that is why we also want to be able to offer to you, a great choice of vehicles that can be specified to meet your exact requirements. At GMP Drivercare we fully manage and maintain your vehicle, we remove all the headaches normally associated with owning or leasing a car and when we hand over the keys to you, all you have to worry about is adding fuel. Your vehicle will be delivered usually within 12 to 20 weeks, it can take longer depending on the make and model chosen. But you are kept informed of the lead-time through your Employer’s portal and you are notified by email when your vehicle is ready for delivery. Manufacturers work to a ‘just-in-time’ model, which means they make your car to order; this is a more efficient production method and can make vehicles more affordable. At GMP Drivercare we have implemented the just-in-time inventory management model to allow us to serve our clients faster and more efficiently and to have a greater level of control over the entire order process. It also makes it easier for us to respond quickly when the needs of our clients change.


Stick to standard specifications and colour choice for a faster delivery time.

What if I need my car almost immediately? If there is an immediate requirement for a standard specified model we may be able to source your vehicle more quickly, call our team who will be able to advise you. www.gmpdrivercare.com

FAQs How is your Salary Sacrifice Tax efficient? Your tax and NI liability is reduced because it is based on the “sacrificed amount of salary”. You are still liable to BIK tax, but the most popular and highly efficient vehicles keep this to a minimum. The BIK figure is included in your quotation so there’s no need to worry that you will ‘sacrifice’ any more salary that is quoted.

Can my friends and family drive my lease car? Yes, (Subject to your Trust’s Terms & Conditions) additional drivers can be added to your Salary Sacrifice vehicle’s insurance. Firstly they will need to complete a Driver Licence Mandate form. Please note that drivers under 25 or inexperienced drivers will be subject to an increased insurance excess in the event of accidental damage to the vehicle.

Can I have a choice of vehicle within reason? Yes, within reason. However, your Employer sets the CO2 upper levels limit for the vehicles that you can choose.


DRIVER PORTAL Ready to order your new vehicle?

www.gmpdrivercare.com Our Driver-facing Portal Makes ordering your new vehicle simple.

When you are ready to order your new Salary Sacrifice or Lease Car from GMP this handy guide to the new website and driver portal will help. Clients have easy access and can benefit from: • Dynamic content

• Live pricing for Salary Sacrifice and Lease Car options

• Driver-led operation and focus

The Step-by-Step process...




DRIVER REGISTRATION using unique Employer Reference

to Driver Portal

MEMBER HOME PAGE Choose employer scheme




INITIAL QUESTIONS tax band, mileage etc

FILTERS • manufacturer • model • fuel type

ORDER VEHICLE with desired additional options








Ordering your new vehicle

Step 1 - Car Builder • • •

Customers can choose filters to select different car options (inc. CO2). Live prices are displayed for Salary Sacrifice and Lease Cars. Each page displays 16 cars – customer can click on to display 16 more.

Step 2 - Select your options Once you have selected additional options, the system will automatically update the price. NB: Standard specifications are included and will not be shown for selection.

Step 3 - Order Process Once you have selected your vehicle, click to proceed. You will then see your agreement and cost breakdown displayed. Please read the agreements carefully before accepting order. NB: Prices shown (right) are from demo account, and for illustration purposes only.

Step 4 - Authorisation Once you have accepted the order, it will go to your employer for authorisation. You can always view the status of your order on the portal by clicking on MY ORDERS.

After acceptance, GMP Drivercare will process your order and you will receive regular updates via email.




Plug-in HYBRID

MINI Countryman 1.5 Cooper S E Classic All4 PHEV 5 dr Auto

BMW 3 Series Saloon 330e SE Pro 4 dr Auto

Based on 80000 miles per annum, 3 year term, for a 20% tax payer who contributes 9.3% to their pension

Based on 80000 miles per annum, 3 year term, for a 20% tax payer who contributes 9.3% to their pension

£339.13 with OLD BIK

£307.30* with NEW BIK

£388.03 with OLD BIK

£342.97* with NEW BIK


100% Electric

Toyota Prius 1.8 VVTI Plug-in Business Edition Plus 5dr CVT

BMW i3 125kW 42kWh 5 dr Auto

Based on 80000 miles per annum, 3 year term, for a 20% tax payer who contributes 9.3% to their pension

Based on 80000 miles per annum, 3 year term, for a 20% tax payer who contributes 9.3% to their pension





with OLD BIK

with NEW BIK

with OLD BIK

with NEW BIK

*The quote shows monthly rate for vehicles delivered after 6 April 2020. For the very latest offers visit the GMP Drivercare portal for live quotes on your vehicle of choice. Pictures shown are for illustration purposes only



GMP AUTOCARE Employee & Family Benefit Scheme

Benefits of GMP’s Servicing and MOT Testing


“GMP Autocare appreciates the inconvenience of losing a vehicle through routine servicing, our service levels are aimed at providing minimum disruption.”

Book your Service today!

T: 0845 241 5445

All service centres are constantly appraised to ensure the highest possible standards and customer service. • Priority Booking • Complimentary collection from and delivery to home or work • Complimentary wash and vacuum after every service • National network of accredited independent service centres • Parts fitted to and above manufacturers’ specifications maintaining full manufacturer warranty cover • 12 months warranty in all work • Details provided of work carried out and placed in all vehicles (including tyre tread depth) • Customer satisfaction survey

For full terms & conditions visit:







If you are considering opting for a fully-electric vehicle, as your new lease car either as an essential car-user or via the salary sacrifice scheme, we have listed a few of the great options available now and coming soon in 2020. We can't cover every vehicle but it gives you a sense of what certain manufacturers have on offer. In terms of Hybrid choice, all vehicle options are listed in the GMP driver portal visit www.gmpdrivercare.com for more details. And, don't forget GMP have just launched Yourdrive (Personal Contract Hire) which can be found by visiting www.gmpyourdrive.com (see page 5), so whatever your requirements GMP Drivercare are certainly Looking After All Your Motoring Needs.




100% Electric

Nissan LEAF e+

Want a QUOTE? visit the GMP Portal

WLTP range:


THE LATEST versions of the highly successful Nissan LEAF family now includes the longerrange LEAF e+, which broadens LEAF’s appeal and ownership benefits. All new LEAF versions come as standard with Nissan’s new NissanConnect infotainment system, with features including Apple CarPlay® and AndroidAuto® allowing for seamless smartphone connectivity. Customers also benefit from an upgraded navigation system, which features TomTom LIVE premium traffic and route optimisation, as well as the inbuilt Online Map Update facility and Chargers Location functionality. With the all-new NissanConnect Services app users can send navigation routes from their smartphone to their car and from their car to their smartphones through the Door-to-Door Navigation facility, enabling an easier transition from navigation, to parking, and to final destination. The Remote Climate Control functionality, finally gives them the option to preset air conditioning or heating while their LEAF is still plugged to the garage, whilst information and analysis on trips and driving style can also be accessed from their smartphone. The new LEAF also offers a number of different design options, with a total of 10 body colours and seven two-tone body and roof colour combinations allowing owners to give their LEAF a bold visual presence.

Building on the 40 kWh LEAF’s already impressive performance and efficiency, the range-topping LEAF e+ offers even greater all-round driving capability with an upgraded powertrain. The model’s compact 62 kWh battery is both efficient and powerful, with a 25% increase in energy density and 55% boost in energy storage capacity, giving the LEAF e+ a power output of 217 PS and up to 239 miles (WLTP) of zero-emissions driving on a single charge. Alongside the increase in energy density, the battery retains a similar shape and size to the 40 kWh LEAF battery pack, allowing the e+ to retain the LEAF’s interior space and its defined exterior styling. Featuring multiple innovative driving assistance technologies, the new LEAF champions Nissan’s vision for Intelligent Driving, with the unique e-Pedal available on all LEAFs allowing drivers to start, accelerate and decelerate to a complete stop using only one pedal. LEAF is also equipped with ProPILOT, an advanced driving feature combining assisted steering, acceleration and braking to help the driver on long commutes and in heavy traffic, both on highways and in single lanes. LEAF is also equipped with ProPILOT Park, which parks the car automatically and with ease. These driver aids are designed to enhance the driver’s safety, comfort and control on the road.




100% Electric


e- CORSA CORSA HAS been Vauxhall’s best-selling car for many years, with over 2.1 million Corsas sold in the UK since it launched in 1993. The British buying public are familiar with its name and looks, and have a fondness for its compact dimensions and interior packaging. Corsa is just as popular in Europe with over 13.5 million sold. With the all-new Corsa-e, Vauxhall is hoping to normalise electric car ownership for many motorists who may still be cautious about switching to electric. The Corsa-e has a WLTP range of 205 miles and 0-62mph performance of just 8.1 seconds from its 50kWh battery. Vauxhall believes its punchy performance will appeal to a broad range of drivers and will show how easy and enjoyable electric motoring can be. The Corsa-e is as easy to charge as it is to drive. It charges via a cable that can connect to a wallbox or fast charger (and the battery is guaranteed for eight years). The fully-electric car is the flag-bearer for a completely new Corsa range, based on Vauxhall’s advanced, CMP Multi-Energy Platform. Corsa-e drivers can choose from three drive modes: Normal, Eco and Sport. In Normal mode, the 50kWh battery allows a driving range of 211 miles according to WLTP. Sport alters responsiveness and delivers more performance, which result in a moderate loss in driving range of

WLTP range:


around 10 per cent. In “Eco”, the Corsa-e becomes a long-distance runner. All the car’s systems and the electric drive are adjusted for maximum energy efficiency, without significant detrimental effect on comfort. Compared with “Sport”, range is increased by up to 40 per cent. In order to further improve efficiency, the Corsa-e features a regenerative braking system to recover the energy produced under braking or deceleration. This excess kinetic energy is converted into electrical energy and either used immediately or stored in the battery. The driver can choose between two levels. At the lower level, the Corsa-e’s deceleration is similar to the enginebraking of a conventional car. At the highest level of energy recuperation, the drag torque of the electric motor is much higher. The Corsa-e is a pioneer in every way thanks to its advanced technologies, driver assistance systems and connectivity, which are more familiar to premium car drivers. Numerous camera and radar-based assistance systems enable safer, more relaxed driving. The new Corsa’s infotainment systems up to and including the Multimedia Navi Pro are available with a 10-inch colour touchscreen. They are compatible with Android Auto and Apple CarPlay. Numerous advanced driver assistance systems, which enable safer, more relaxed driving, are based on camera and optional radar technology. Traffic Sign Recognition detects signs (including



LED signs) via the front camera. If the car is equipped with the navigation system, the system can use the speed limit in the map database to display the speed limit in the Driver Info Centre. Lane Keep Assist (a Corsa-first) applies gradual corrective steering and makes the driver’s seat vibrate if the car leaves its lane unintentionally. The system gives an additional Lane Departure Warning in the Driver Info Centre. Side Blind Spot Alert uses ultrasonic sensors in the front and rear bumpers to alert the driver to the presence of moving objects in the blind spots either side and to the rear of the car. A warning symbol lights up in the corresponding exterior mirror. The Corsa-e also offers two emergency braking systems: • Camera-based automatic emergency braking is activated if a collision threatens at speeds between 3mph and 25mph. Up to 18mph the car can be brought to a standstill. Between 30 and 52mph the car’s speed decreases by up to 13mph. The front camera can identify vehicles and pedestrians. • Camera and radar-based automatic emergency braking in an emergency reduces the car’s speed by up to 31mph in order to avoid or reduce the force of a collision. Depending on the speed, the system can


identify vehicles, pedestrians, bicycles and motorbikes. Drowsiness Detection warns the driver, via audio and visual signals at three levels, to take a break after two hours of driving at speeds higher than 40mph. The system can alert the driver to the need for a break at any time if it detects that the car is behaving dangerously, e.g. swerving. The Corsa-e helps the driver into and out of parking spaces by various means: • Parking pilots for the rear, and front plus rear. • Panorama Rear View Camera: additional parking assistance; increases rearward visibility by up to 180 per cent, enabling drivers to see traffic approaching from the right or left. With Navi as standard, the new Corsa’s infotainment ranges from the Multimedia Radio and Multimedia Navi with 7-inch colour touchscreen, to the top-of-the-range Multimedia Navi Pro with 10-inch colour touchscreen. Angled slightly toward the driver, each system is positioned for optimum ergonomics in the clearly arranged instrument panel.. The “Open & Start” keyless locking and start system (with anti-theft protection) recognises the driver via smart device. The engine is switched on a via the start button in the instrument panel.

Want a QUOTE? visit the GMP Portal




100% Electric

Hyundai IONIQ

WLTP range:


AS OF its launch in 2016, IONIQ was the world’s first car planned from the start to offer three electrified powertrains – hybrid, plug-in hybrid and full electric. The IONIQ is now already upgrading its offer, with added technological features and a refreshed look. Hyundai keeps leading the way in future mobility, as many other manufacturers are still planning or just launching their first eco-mobility vehicles. The new IONIQ Electric, as with the Plug-in and Hybrid versions, features advanced Bluelink® connectivity services, SmartSense™ active safety and driving assistance systems and state-of-the-art infotainment features. In addition, both the exterior and interior design receive updates, while drivers of the new IONIQ Electric can also enjoy 36% added energy capacity and real-world 311-km range of thanks to an upgraded 38.3-kWh battery. It is fitted standard with a 7.2-kW on-board charger

- an upgrade from current 6.6-kW – for Type 2 AC charging. Using a 100-kW fast-charging station, the battery can reach 80% charge in as little as 54 minutes. The new IONIQ Electric also features Eco+, which supplements the standard Eco, Comfort and Sport driving modes. By selecting the Eco+ mode, drivers reduce their energy consumption and the car’s remaining energy can be extended during unforeseeable emergency situations The front of the new IONIQ Electric has been updated also with a new distinctive pattern on the closed grille. Also featured is an updated front bumper design with a silver-coloured moulding at the bottom, and new anthracite seen on the rear bumper moulding and daytime running light bezels up front, creating a more refined and dynamic look. With the new IONIQ, Hyundai also introduces eCall,




automatically dialling emergency assistance if airbags are deployed or the call button located above the rear-view mirror is pressed. Relevant information (car information, time of accident, driving direction, airbag and impact sensor information) is sent to the local emergency service.The new IONIQâ&#x20AC;&#x2122;s standard safety package includes Front Collision Warning and Avoidance Assist with Pedestrian Detection and new Cyclist Detection ability and Driver Attention Warning.

Lane Keeping Assist and High Beam Assist also come standard. Optionally available as well are Lane Following Assist which keeps the car in the middle of a lane so drivers can navigate safely even in heavy traffic during rush hour, and Intelligent Speed Limit Warning that uses the front camera and information from the navigation system to identify road speed signs and displays the speed limit and no-passing signs in real time.

Want a QUOTE? visit the GMP Portal



100% Electric



WLTP range:


THE NEW all-electric Renault ZOE is now available to order with customer deliveries from January 2020. The new generation ZOE features increased power and range, a host of technological improvements, an overhauled interior and distinctive new exterior looks. The launch of the third generation of Renault’s flagship vehicle in its 100% electric range is a major milestone in Renault’s commitment to large scale electric vehicle development. The New ZOE gets a powerful 52 kWh Z.E. 50 battery that delivers a range of up to 245 miles (WLTP) – the best driving range in its segment and an increase of 32 per cent over the previous 41 kWh pack. Despite the increase in range and capacity, the battery has not increased in size physically, meaning no loss of interior space. ZOE now also offers fast direct current (DC) charging, in addition to the alternating current charging (AC) options already available at home or on the street. Thanks to this Combo plug, it is able to charge quickly with a direct current (DC) up to 50 kW, replenishing the battery in this way can add around 90 miles of range in as little as half an hour. The standard type-2 cable provided with the car and the Chameleon Charger™ are used for everyday AC charging use, such as at home with a wallbox, at work, in a car park or on public roads using anything up to a 22kW supply. Plugging the ZOE into a public 22kW roadside charger can deliver a

useful 78 miles of range in only one hour. When using a 7kW wallbox, supplied as standard to customers to charge easily at home, the New ZOE can charge from 0 to 100 per cent in nine hours and 25 minutes. This ensures that a complete recharge can comfortably be achieved overnight. Around 190 miles of range can be achieved in just eight hours. Users charging their vehicle at home can also benefit from the programming options, adjusting their recharge to correspond with tariff fluctuations from their electricity supplier. At the front of the New ZOE there is a redesigned sculpted bonnet. The new shape of the bumper incorporates chrome inserts in the grill and around the fog lights. Set in the centre of the chrome trimmed grille is the large Renault diamond logo, which now features an eye-catching “holographic” design that gives a 3D effect to the flat surface. The badge also doubles as a charging port, which flips open to reveal both a Type 2 AC plug and the connector for the new optional 50 kW DC (CCS) fast charger. All ZOE models now get full LED headlamps as standard, which feature chrome inserts and are framed by the trademark C-shaped daytime running lights. Other external changes include a completely revamped range of wheel designs, with three different diameters available, 15, 16 and 17-inches. Completing the exterior changes are the addition of three new metallic paint finishes – Celadon Blue,




Flame Red and Quartz White with a total of nine colours to choose from. The interior has also been completely overhauled with the designers paying attention to the interior quality, finish, comfort and ergonomics. . The new 10-inch TFT instrument cluster, which is standard across the range, displays the main driving information including an eco-meter that encourages eco-friendly driving habits. The driver can also customise the lighting and the layout of the different information on-screen and on versions equipped with sat-nav the instrument cluster also relays turn-by-turn instructions for safer, less distracting driving. The centre of the dashboard houses the Renault EASY LINK 9.3-inch portrait touchscreen multimedia system, standard on GT Line and optional on Iconic, with a 7-inch version on the entry level model. This system controls the main functions of the vehicle and can be enhanced with specific operations, such as the real time availability of charging stations. Smartphone connectivity is taken care of by Apple CarPlay and Android Auto. Standard across the range is a new electronic parking brake, which replaces the traditional handbrake to free twice as much storage in the centre console which now contains the new wireless smartphone charging, standard on Iconic and GT Line models. In the rear, passengers have access to two USB sockets that can be used to charge devices such as mobile phones, tablets and portable games. There is a whole suite of safety systems on the ZOE, including the Active Emergency Braking System (AEBS), Lane Departure Warning (LDW), Lane Keeping Assist (LKA), Traffic Sign Recognition (TSR), Blind Spot Monitoring (BSM) and Auto High/Low beam headlamps (AHL). Further driving assistance features include the hands-free Easy Park Assist (EPA), front and rear parking sensors, Hill-start Assist and an automatic parking brake. On a smartphone, the MY Renault application includes a variety of

useful services to manage a car remotely, such as a remote check on the battery range and charging status. You can also plan charging during off-peak hours, start or schedule heating or air conditioning to reach the ideal temperature of 21°C for the moment of departure without affecting the range. On board, Renault EASY LINK’s connected navigation beams the route to the multimedia screen and includes the location and availability of the nearest charging stations. The map is also enriched with real-time traffic information provided by TomTom, plus new features such as Google Search. The EASY LINK navigation map database is regularly updated, automatically and transparently for the user, via the “Map Auto-Update” function. The navigation and map can be displayed on the 10-inch instrument cluster ahead of the driver, which also houses the trip computer that provides information on regenerative braking performance and driving efficiency, helping to make the most of the battery’s range. The user can also choose the layout of the display, so that it shows their preferred information.


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100% Electric



THE multi-award winning I-PACE is the most high-tech Jaguar ever produced, featuring a fully-electric powertrain fitted with two electric motors. The I-Pace is also Jaguar’s first vehicle to include the Touch Pro Duo infotainment system, capable of over-the-air software updates, and uses artificial intelligence to adapt to a driver’s personal preferences, ensuring driving and infotainment settings are matched to each individual using the car. The I-PACE also has a suite of smart rangeoptimising technologies including a battery pre-conditioning system which, when plugged in, automatically increases or lowers the temperature of the battery to maximise range before driving away. Underneath the aluminium bodywork resides a state-of-the-art 90kWh lithium-ion battery which delivers 0-100km/h in 4.8sec (0-60mph in 4.5sec) with range of up to 470km/292 miles (WLTP cycle). Spread below the cabin floor its sits entirely within

WLTP range:


the car’s wheelbase for a claimed 50:50 weight distribution. It drives a lightweight permanentmagnet electric motor on each axle. The I-PACE is able to achieve a 0-80 percent battery charge in 40 minutes (100kW DC), while home charging with an approved Jaguar AC wall box (7kW) will achieve the same state of charge in just over ten hours – ideal for the overnight charging used by the majority of buyers. Owning the all-electric Jaguar I-PACE is now easier than ever before thanks to a pair of features focusing on use and cost; the new online range calculator and the Go I-PACE app. The new online range calculator gives users greater insight into the effects that factors such as wheel size, temperature and other features have on the vehicle’s maximum range of 292 miles (WLTP). By measuring daily use in any car, the Go I-PACE app, for iPhone or Android, allows would-be buyers to understand how the I-PACE would fit into their lives. The app calculates potential cost savings, how much battery would have been used per trip



and the number of full charges that would be required to cover the cumulative distance driven, all by tracking individual user journey data via the location services on a smartphone. The I-PACE’s dramatic, cab-forward profile, short overhangs and taut, muscular haunches give it a sense of drama which set it apart from other SUVs. The spacious interior – enabled by the bespoke electric vehicle architecture – is finished with beautiful premium details and exacting Jaguar craftsmanship. Rear passengers reap the benefits of the ‘cab-forward’ design and lengthy wheelbase too.The boot has a very useful 656 litre capacity, while under the bonnet there’s an additional small 27-litre storage space.


Want a QUOTE? visit the GMP Portal

www.gmpdrivercare.com DRIVERLINK www.gmpdrivercare.com DRIVERLINKMAGAZINE MAGAZINE• •3943

100% Electric



WLTP range:


FIRST introduced in 2013, the premium compact BMW i3 has powered commuters, families and switched-on drivers looking to reduce emissions without having to compromise on driving pleasure. Staying true to the BMW i ethos of combining emissions-free travel with dynamic handling and performance, the new, all-electric BMW i3 and i3s are once again leading the charge with a larger battery cell capacity and an increased range. The i3 and i3s are about innovation and cuttingedge technology, but they are also about style, comfort and practicality. The introduction of the new battery also brings a new exterior colour and a new colour for the optional interior world ‘Loft’ as well as optional Adaptive LED headlights featuring anti-dazzle functionality. Designed and developed independently by the BMW Group as an integral part of the eDrive technology, the batteries within the i3 and i3s are installed deep in the floor. The lithium-ion high performance cells are combined with a cooling system that constantly keeps the battery at optimum operating temperature, thus increasing output and service life. The latest range of highvoltage batteries on the new BMW i3 and i3s have

increased in capacity without any increase in size. In real terms, this enables the BMW and the BMW i3s to achieve a significantly further enhanced allelectric range. The WLTP range is 192 miles. During everyday use, the two models are now able to cover a distance of 160 miles – an increase of almost 30 per cent from the previous 94Ah models. The combined power consumption of the BMW i3 is 13.1kWh per 62 miles, while the BMW i3s has a power consumption of 14.6kWh per 62 miles. Maintaining reserves and charging the BMW i3 and i3s is fed through high-quality electronics to allow fast and flexible charging of the lithium-ion cells compatible with rapid-charging stations, public charging as well as charging at home. Using rapid-charging stations that run on DC power, the charging capacity is 50kW and this way the high voltage battery will reach 80 per cent of its total power in just 42 minutes. Charging via the BMW i Wallbox enables fast charging with a capacity of 7.4 kW. Here the time required to achieve an 80 per cent charge of the large-capacity high-voltage battery is 4.9 hours. The BMW i Wallbox Connect also extends the functionality of the globally unique BMW Digital Charging Service to provide intelligent




Want a QUOTE? visit the GMP Portal

charging for optimal cost efficiency and allows customers to make best use of self-generated solar energy. In addition, it is also possible to control the charging process using a smartphone app and manage usage by means of an access card. Drivers with a registered ChargeNow card have simple access to the UK’s largest network of public charging stations. Meanwhile, the standard charging cable, which is designed to be plugged into a conventional household socket, can be used to charge a BMW i3 to up to 80 per cent of its full power in approximately 15 hours with a charging capacity of 2.3 kW Consistent further development of BMW’s eDrive technology has improved the performance of both BMW i3 and i3s. The BMW i3, powered by a 170hp electric motor, completes zero to 62mph benchmark in 7.3 seconds, while the BMW i3s with its 184hp power completes the standard sprint in 6.9 seconds. This means that the two models both set the benchmark for sporty performance

within their segment. Both the i3 and i3s continue with the strong performance as they approach motorway speeds, accelerating from 50mph to 75mph in 5.1 and 4.3 seconds respectively. The unmistakable exterior of the BMW i3 styling has the trademark BMW i Black Belt running from the bonnet over the roof to the car’s rear end is now complemented by A-pillars and roof lines that also sport a black finish. The range of paint finishes include Jucaro metallic with accentuations in Frozen Grey. Mineral Grey metallic, Imperial Blue metallic, Melbourne Red metallic, Capparis White and Fluid Black paint finishes are still available. LED headlights are standard, while Adaptive LED headlights are now optionally available with an automatic selective dip function for the high beam. Innovative design and technology mean that the high beam will give the driver increased visibility range without dazzling other road users. Optional telephony with wireless charging and wireless LAN hotspot are also be available for the BMW i3 and BMW i3s.





• •

On collection, the vehicle must be in a safe and roadworthy condition, with all of the appropriate keys, equipment and documentation available. Returned vehicles must have a current MOT certificate. A charge will be levied for vehicles returned without a current MOT certificate. Vehicles should also be serviced to manufacturer’s serviced schedules and have stamped service books to document this. A charge will be levied for spare keys and missing standard items e.g. satellite navigation discs that are not returned with the vehicle. The vehicle should be sufficiently clean to allow a detailed inspection upon hand-over, this inspection does not form the basis of a re-charge it merely describes the condition. The collection agent is not a qualified vehicle inspector and will not be able to tell you if damage falls outside the BVRLA ‘Fair Wear and Tear’ conditions. It is in the interests of the customer to point out damage to the collection agent and retain a copy of the collection appraisal for their records. Qualified assessors can only undertake a re-charge inspection in good light after the vehicle has been cleaned.

LEASING companies will charge for vehicles affected with unsatisfactory in-life body repairs that require re-painting to meet manufacturer’s standards. The customer may also be charged for damage not recorded on collection notes, when damage is obviously not new but has been missed by the collection agent. When the leasing companies receive queries, the team reviews the evidence on both the inspection report and the collection note. If the evidence is shown on the inspection report, and supported by a digital image, whenever practical, the charge stands. (Poor previous repairs are often not clearly visible on digital images.)



EXAMPLES OF UNACCEPTABLE WEAR AND TEAR WINDSCREEN & LENSES: Any damage within the driver’s direct line of sight. WHEELS & TYRES: Scoring and other damage towheel surface. Damage to side walls or uneven tread wear. DOOR MIRRORS: Missing, cracked or damaged BUMPERS: Dented or cracked areas. Deep scuffs where paint surface has been broken. BODYWORK: Stone chips or scratches over 25mm in

length which have exposed the bare metal or primer or have rusted. Any impact damage. Multiply dents on a single panel. DECALS: Any damage caused by the removal of such badges and advertising. UPHOLSTERY: Burns, tears or permanent staining. Any damage caused by fitting of equipment such as mobile phones.

EXAMPLES OF ACCEPTABLE WEAR AND TEAR WINDSCREEN & LENSES: Small scratches outside of the driver’s line of sight. WHEELS & TYRES: Minor scuffing is acceptable up to 25mm in length. Tyres must meetminimum legal requirements. DOOR MIRRORS: Minor scuffing, providing paint is not broken. BUMPERS: Minor scuffing up to 25mm in length. BODYWORK: Small areas of chipping. Light scratches up to 25mm in length, relative to the vehicle’s age. Dents up to 10mm providing paint is not broken. DECALS: All decals need to be removed and all glue residue removed. UPHOLSTERY: Should be clean and tidy with only slight wear and soling through normal use.




Time to act on fleet electrification – here’s how By David Bushnell, Principal Consultant, Alphabet GB AS ANYONE who works in or around fleet and mobility knows, we are now firmly on the Road to Zero in the UK, with increasing pressure from within and outside of our organisations to enable more electric vehicles (EVs) and plug-in hybrids (PHEVs) into fleets. Meanwhile, other demands on modern fleets – the need to optimise fleet performance, find efficiencies, manage duty of care obligations, as well as complying with changing local and national regulations or legislation – are ultimately in addition to the overriding business objective of continuing to deliver effective, sustainable operational performance. These pressures and demands come from many sources. Company car drivers are keen to go electric or hybrid because they can reduce their personal Benefit-In-Kind tax burden, especially from April 2020. Following the Government announcement in July, company car drivers now have the option to choose a vehicle which is zero rated for BIK and rises only to one and two percent in subsequent years to 2023. For some company car drivers this tax saving could be worth hundreds of pounds per month and many thousands of pounds per year, so will clearly have appeal. What’s more, HMRC has set a fuel reimbursement rate, for business miles

completed in an EV, of 4p per mile - which is more than the actual average cost of the energy used. For those company car drivers who can’t or won’t make the switch to a full battery electric vehicle, the plug-in hybrid option will certainly be an increasingly attractive proposition in terms of BIK liability over the next few years until April 2023. Pressure also comes from company directors and managers, who are now in a position to share capital costs relating to EVs with their employees - as will be explained later in this article - and are more likely to favour pure EVs in light of the removal of Government purchasing incentives for plug-in hybrids with the Plug-In Car Grant (PiCG). There are also reputational and brand image benefits for an organisation – in addition to demands from customers and employees to be visibly and demonstrably committed to working in a cleaner, more sustainable, more responsible way. There is no doubt that many businesses now have a real focus on electrification of their vehicle fleets and that it offers significant benefits for fleet operators, decision makers and drivers alike. But these benefits can only be realised if organisations have the right electrification strategy, implement it correctly and clearly communicate any associated policy changes.




NO BiK in 2020/21

- for electric car drivers

The uncomfortable truth is that, even though companies are under huge pressures to electrify their fleet, regardless of driver and vehicle profiles, if EVs and Hybrids are given to drivers for whom they are unsuitable, the benefits may not apply and further costs may arise. In this article, we explain how you can avoid that trap. Does the EV fit the driver? Battery technology has improved greatly in the last few years and it’s now common for EVs to travel 150 to 200+ miles on a full battery. That means the often-cited complaint that ‘there aren’t enough charging points to make EV use realistic’ is largely irrelevant for many drivers on a daily basis, particularly given the average round-trip commute is between 45 and 100 miles. That doesn’t mean however that an employee’s 400 mile round trip to Manchester every month isn’t a concern to them and could potentially put them off taking an EV. What this also means is that the ability of the driver to charge the vehicle at home is crucial. There are, of course, examples where employees successfully use an EV and do not have home charging, but this requires a level of public charging infrastructure available which is currently the exception rather than the rule. So when allocating fleet EVs to drivers, the organisation must be satisfied that the driver can successfully charge that vehicle overnight. Most vehicle batteries are going to need 6–8 hours on a

7Kw feed to charge fully; this generally rules out the local supermarket or council car park, which often use ANPR cameras to enforce stays of less than 2–3 hours and effectively limits the charge point to wherever the vehicle stays overnight. Fortunately, if drivers have dedicated off-road parking, such as a driveway or nominated parking bay, they probably qualify for an OLEV grant that pays 75% (maximum £500) of the cost of installing a home charge point. What’s more, there is a good argument for the home-owner/employee to bear the additional cost – which is likely to be in the region of £300 to £400– as in the long run it will add to appeal and value of their property. Alternatively, some companies may wish to contribute on a shared cost basis but the provision by an employer of a chargepoint at the employees’ home does give rise to BIK. Either way, there are clear mutual advantages in terms of capital cost reductions for the company, as well as long-term fuel and tax savings for the individual. Clearly though, for employees who live in rented or leasehold properties – and even for those businesses who rent rather than own their premises – the situation is much more complicated. There is currently a Government consultation (closing 07 October 2019) proposing to amend building regulations for new residential and non-residential buildings to include requirements for electric vehicle infrastructure....continued on page 50.



EV SPECIAL FEATURE I THE ELECTRIFICATION OF YOUR FLEET Continued from page 49.... Workplace charging Drivers who cannot install a charge point at home may still want to choose an EV and wish to charge their vehicle at work. That sounds straightforward, but unfortunately it’s not. Any company installing workplace chargers must have rigorous employee policies and an EV charging strategy in place. For example, which employees are allowed to use the workplace chargers? When can they use it and for how long? How will your organisation manage ‘charge hoggers’ who park up to charge and leave their vehicle there all day? Even if an app is used to alert them, what happens if the owner of the car attached to the charger is off site, in a meeting or ignoring their phone? We currently hear of lots of organisations and employee groups using unofficial ‘Whatsapp’ groups to manage their EV charging needs and usage – but how sustainable and scalable is this if 20%, 40% or 60% of your workforce needs to use these chargepoints? Think of chargepoints like your company’s meeting rooms – they are shared company assets for all employees, so will require management, a booking system or at least some form of transparency and ability to self-serve. Another key question is perhaps obvious: how many chargers can you accommodate, how big is your fleet and ultimately what will it cost? If your fleet is 200 vehicles or more, you clearly need a strategy beyond simply installing workplace charging. Employers can also take advantage of the Workplace Charging Scheme (WCS) that provides support towards some of the up-front costs of the purchase and installation of electric vehicle chargepoints. There is also the thorny issue of the company knowingly or inadvertently paying for drivers’‘fuel’. After all, if you wouldn’t install a petrol pump for your ‘traditional’ company car drivers, why would you install chargers for your EVs? That’s not to say you shouldn’t – but you do need to know exactly why you’re doing it and how, or chaos and bad feeling will ensue. There is also a question around Benefit-in-Kind tax on ‘free’ fuel which you need to consider carefully. However the Government announced at Autumn Budget 2017 that employer-provided electricity, provided from workplace charging points for charging employees’ own electric vehicles, is exempt from being taxed as a BIK. But I can’t get there in an EV! For those fighting objections to EVs or yet to be convinced of their practicality, the question of range and employee mileage often comes up. The good news is that modern batteries should easily take an EV 180 miles or further. The bad news is that sometimes you have a small but vocal proportion of company car drivers who need many more miles than that. This is why businesses and fleet decision makers need to undertake a comprehensive analysis of current vehicle usage patterns as the first step in your electrification strategy and policy development. If a driver regularly exceeds 200 miles a day (assuming you have ensured overnight charging, as above) then you either have to look at roadside charging options or find another type of vehicle until battery technology catches up. But many drivers only travel long distances occasionally, in which case hire cars or pool vehicles might be a useful solution. This may sound inconvenient, but the more practical fleet managers make it, the more likely it is to be used. Fuel cardsFuel cards are very popular within fleets and with drivers so have to be a central consideration as part of any electrification strategy. In doing so, the incentivisation of charging the vehicle – particularly with PHEVs - must be kept in mind. Fuel cards should give drivers a choice of home charge/charging point/fuel as appropriate; the good news is that integrated cards are now starting to become available in the UK market. To summarise, the UK’s Road to Zero strategy, changing consumer and employee attitudes, as well as changes to taxation and regulatory frameworks mean that now is the time for organisations to act on fleet electrification, if they have not already started. In doing so, however, fleet decision makers must establish a comprehensive strategy that outlines precisely how they are electrifying, why they are doing it, the changes in real world behaviour required (reinforced by policy) and what the benefits are to the organisation and employees. If that is done, the business benefits of electrified vehicles and the competitive advantages it offers will be theirs for the taking.



Business Services

What GMP Drivercare can offer your business In recognising the changing needs of our Public Sector clients and their Duty Of Care responsibilities, GMP Drivercare, offer in addition to the traditional Lease Car and Salary Sacrifice Schemes, a Green Motoring Plan, the Optimum Solution Scheme, and full Grey Fleet Compliance Management. GMP Drivercare has developed its own Electric Hybrid Portfolio. This will enable Public Sector clients to reduce emissions whilst making savings to their budgets. Our proactive approach and continued investment enables us to offer a truly holistic transport solution. Another of our integrated services is GMP Autocare which has 450 affiliated vehicle service and MOT franchised dealers/centres across the UK. Thus enabling us to fully manage the service requirements of your complete fleet. On the following pages you will find further details of these business services.



Electric Vehicle and ULEV Solution

Why choose Electric Vehicles for your fleet?

Key benefits •

Businesses and Company Car drivers save thousands of pounds switching to plug-in vehicles.

The UK is legally committed to reducing emissions by 80% of 1990 levels by 2050 and the Government is clearly taking the impact of the technology seriously, having pledged to invest over £600M by 2020 to support the uptake of Ultra Low Emission Vehicles (ULEV).

Benefit-In-Kind (BIK), Vehicle Excise Duty (VED), capital allowances, and salary sacrifice regimes all incentivise electric vehicles.

Planned changes to company car tax rules will strengthen the case for going electric.

The advantages of moving to this technology are not only environmental, but the financial benefits to businesses adopting electric vehicles into their fleet are numerous. They are also cheaper to run, cheaper to maintain and safer to drive.

Eligible plug-in vehicles benefit from Government grants and tax incentives.

Reduced fuel expenditure and helps the Government achieve Clean Air Zones (CAZ).

Figures from the Society of Motor Manufacturers & Traders (SMMT) reveal that over 63,000 new electric or hybrid electric vehicles were registered in 2017 - an astonishing increase on the 2013 figures of around 3,500.



Electric Vehicle and ULEV Solution

Benefit-in-Kind & Class 1A National Insurance

Company car Benefit-In-Kind (BIK) tax rates are set in advance to enable businesses to plan their vehicle choice lists and calculate the financial cost to themselves and employees. Like BIK tax, employers' Class 1A National Insurance contributions, are linked to a car's CO2 emissions and P11D value.

Based on this P11D, At £30k P11D Value 2017/18 2018/19 2019/20 2020/21 Total (4 years) you would save your business a total of Zero Emission 373 538 662 83 1656 £2,028 in Class 1A NIC over a four year 869 993 1035 3684 Petrol 104 g/km CO2 787 period by choosing Saving 414 331 331 952 2028 the electric vehicle. On a fleet of just 10 models, that equates to a saving of more than £20,000. Employees will also benefit from tax savings, incentives and grants. The plug-in car grant provides a discount of up to £3,500 for eligible cars and generous grants available help towards the cost of home, workplace and on-street charge-points. There are significant tax incentives for making the switch to electric.

Fleet Consultancy GMP Drivercare can provide a Fleet Review for organisations considering or looking to expand the use of ULEVs within their fleet. The review includes: •

Looking for opportunities to successfully implement ULEVs - includes whole-life costing, and charging considerations.

Implementation Support - fleet support, to implement change.

Identify the vehicle opportunity - vehicle profiles and appropriate alternatives.

Fleet cost analysis - carry out whole-life cost v ICE, factoring in grants and tax benefits.

Driver acceptance - ensuring drivers are educated and fully informed.

Tailor Made Insurance GMP Drivercare in conjunction with GMG Risk Strategies has put together an Insurance Policy to cover all electric and hybrid vehicles. As the motoring experts, we searched a panel of approved insurers to give provide our best possible price. The cover is fully comprehensive to include Third Party, Fire and Theft. Included in this package are Accident Management, and management of the Motor Insurance Database- ensuring cover at all times. www.gmpdrivercare.com


Optimum Solution Scheme


“Guaranteed Reduced Grey Fleet Cost and Reduced Carbon”

Introduction to our Optimum Scheme GMP Drivercare’s Optimum Solution Scheme is for those employees who travel little or no business miles. The employer makes no contribution towards the cost of the lease and payment is taken from the employee’s net monthly salary and therefore has no impact on the employee’s pension. The scheme attracts little or no Benefit-In-Kind Tax, as the employee is covering the full cost of the vehicle. GMP Drivercare is an independent fleet management company offering a variety of Lease Car Schemes, all of which compare the market and offers best value to our drivers. Our user friendly online Portal makes it easy for employees to access thousands of vehicles and compare the cost, technical data and specification to ensure they choose the right car for them.

Key Benefits •

No Cost to the employer

Saves employers and employees time in selecting the right vehicle, our online Portal compares the market, and offers the best value to users.

No business mileage required to be eligible.

Reduce, Grey Fleet and Carbon Emissions.

Both vehicle and driver are fully compliant.

3 year contract on a fully maintained basis.

Comprehensive business insurance is included.

Includes breakdown cover to minimise downtime.



Optimum Solution Scheme

Optimum Solution Scheme

Why GMP Drivercare? Did we mention how simple the scheme is? There’s no deposit, no employee credit check. Cars are brand new and include absolutely everything but fuel! Once in place, our complete fleet management solution ensures that the vehicle and driver are fully managed. It includes licence checks, servicing, accident management, maintenance and reporting. GMP Drivercare provides complete peace of mind, for both the organisation and the driver, through our comprehensive and total fleet management solution. We take total responsibility.

Why GMP Drivercare? Thanks to over 20 years of experience in providing solutions and services to Local Authorities, the NHS, charities and the Private Sector across the UK, we can provide a scheme(s) to suit your needs. We are able to make the process of driving a new vehicle as simple and hassle-free as possible. Over time, we have forged strong, lasting relationships with large dealer groups, manufacturers and vehicle finance companies, enabling us to secure the best discount terms. We focus on building long-term customer relationships, ensuring that repeat customers and recommendations form a substantial part of our business.


I’ve always bought my car, why should I Lease one? Leasing or contract hire has always been a popular way of running a car for businesses, however, due to heavy depreciation and unexpected repair costs associated with car ownership, more and more private individuals are looking at the option of leasing as a more cost effective way of running a car. Vehicle Leasing means you can drive a new car or van every 2 or 3 years, avoiding MOT’s and unforeseen bills. You just hand the car back at the end of the contract and take out a new one, avoiding the hassle of having to sell your old car privately or the disappointment of low part exchange value. The inclusion of manufactures warranty, road fund licence and breakdown cover give you complete piece of mind.


Grey Fleet Management

“Employers pay more than £5.5 billion a year in mileage claims and car allowances”

What is Grey Fleet?

GMP Drivercare Solution

The 'Grey Fleet' is an important, but often neglected, aspect of fleet management. It consists of vehicles owned by employees in which business travel is carried out.

GMP Drivercare Grey Fleet Management Service will assist you in managing the financial, legal and environmental issues that surround an employee’s use of their privatelyowned vehicle for business use. We offer an ongoing service for the checking and upkeep of Drivers which includes:

Effective Management of the Grey Fleet is crucial with respect to three key policy areas; Duty of Care and Health and Safety, Financial Efficiency, and Corporate Environmental Responsibility. 14 million private cars are used for business journeys - 40% of all vehicles on the road. The average vehicle age is 8.2 years (older than the average UK car) - contributing to poor air quality.

aDVLA Licence Check with online access to 3 year driver mandate.

aMOT Check. aRoad Fund Licence Check. aBusiness Use Insurance Check,

through a database of recognised Insurance Certificate formats.

aGrey Fleet Policy Documents.



Grey Fleet Management

The Warnings

What Our Experts Say

Continuing the use of a 'Grey Fleet', can be an expensive option when compared to having company cars and there are two main reasons for this.

the latest round of checks for one a InGMP client, only 76% of their 'Grey

Drivers may round up their mileages if organisations don’t audit 'Grey Fleet' mileage claims.

'Grey Fleet' mileage is typically reimbursed using AMAP or greater than AMAP rates. Therefore it is more expensive for longer journeys.

Fleet' drivers could evidence compliance.

a 7% drivers did not have business use insurance cover.

a 1% did not have a valid MOT certificate. a Based on a 'Grey Fleet' of 3000 vehicles,

The HSE estimate that more than a quarter of all road traffic incidents may involve somebody who is 'driving for work'. In 2016, 529 people were killed, 5,269 seriously injured and almost 40,000 slightly injured in collisions involving a driver or rider, 'driving for work'. Between 2006 and 2014, over 62,000 people have been killed or seriously injured in accidents involving a driver on a work-time journey, and over half a million slightly injured in work-related road crashes.

700+ could potentially be non-compliant.

Case Study

Norfolk Community Health & Care NHS Trust (NCH&C) serves nearly 90,000 people and provides care to patients in their homes, places of care, community hospitals, outpatient units and health centres. With the assistance of GMP Drivercare, the Trust implemented a Travel Policy and saved £500,000 in its first two years, reduced carbon emissions and improved risk management. Our Latest analysis shows: Fleet' mileage fell by 19% a 'Grey (752,000 fewer miles driven)

What to consider? •

How large is your 'Grey Fleet'?

What existing compliance checks are in place?

Are you able to evidence the results of the existing compliance checks - is the data readily available?

Are you confident that your organisation has a defendable position should a 'Grey Fleet' driver be involved in an accident?


a Miles driven in company cars have increased by 42% (202,000 more miles)

a Miles driven in pool cars and daily hire has decreased by 19% (73,000 fewer)

a Total mileage decreased by 13% (623,000 fewer miles)

a Total spend on travel fell by 13% a At the 2017 Fleet Hero Awards, the

Trust won the Smarter Travel award in recognition of its excellent progress.



Guaranteed at GMP Our customers agree... Thank you for always being available when I have had a enquiry, its been lovely having someone I can contact whenever I have needed to ask questions. Cathy Brown Thanks very much for all your help with this, which has always been prompt, courteous and very effective Steve Tingle Many thanks for your exceptional efficiency. Natasha Berthollier The service in all areas was excellent. And thank you very much for all your help. Paul Bates

GMP welcomes your feedback Since GMP Drivercare was formed back in 1998, we have been appointed to manage in excess of 10,000 vehicles with a combined value of more than £158,000,000 on behalf of various NHS Trusts, Fire Services and Local Authorities throughout the UK. GMP Drivercare prides itself on its professional, friendly and quality service that it provides to both its clients and its end users. We never underestimate the personal touch and pride ourselves on our attention to detail. These points are always high on the Customer Service Indices. “Looking After All Your Motoring Needs” describes our fully comprehensive range of services and we strive to make everyone feel a member of the GMP Drivercare “Friends and Family”. At GMP, listening, understanding and endeavouring to offer our best advice in everything we do is part of our ethos and all of our members of staff are happy to be contacted at any time. That said, we welcome your feedback on our services, and therefore provide Questionaires for all our customers to submit.



GMP needs your feedback Customer Satisfaction scores Following receipt of a number of returned CSI Questionnaires, we are happy to confirm that our current customer satisfaction rate is 98.5% Our target for the next six months will be to keep up this excellent service and exceed a 95% customer satisfaction rate. Following confirmation of the delivery of your new vehicle, GMP will send you a CSI Questionnaire to complete. We invite you to complete this and return to GMP so that we are able to continue to monitor our progress and improve our services where required. ** All questionnaires received back will be entered into a prize draw to receive £50 worth of high street shopping vouchers.** The winner of this quarter’s vouchers has been notified. (The draw is actioned via inputting all driver names of received questionnaires into the below web page where a winner is randomly generated: http://www.mauvecloud.net/randomchooser.html)

We asked our customers to rate our service levels from ‘outstanding’ to ‘improvement required’. The average scores are represented below.






80 The level of advice given by the fleet advisors

The ease/ smoothness of the ordering process

Updates given to you on your order

Information received of any significant changes to the status of your new vehicle

Process for booking delivery/ collection of your vehicles


The completeness of the information contained in the Driver’s Pack

The courtesy with which you were treated by the fleet advisors

The promptness of response to any queries

How would you describe your overall experience?



HAS YOUR INFORMATION RECENTLY CHANGED? AT GMP Drivercare, we pride ourselves in the all-embracing, total peace-of-mind service provided to all our drivers. To ensure that this high level of service is maintained, it is absolutely vital that we have your up-to-date information. We must be informed of changes to personal circumstances, such as moving house or changing your role at work. We need to be able to contact you so you don’t miss out on vital reminders and so that important documents will not reach you efficiently.

HAVE YOU? Recently moved? We need your new address details... Changed your mobile? We need your new number... Recently got married? We need your new surname... Changed your role or transferred to a different Trust? We will need your new details... Received driving related penalty points/ convictions? We need to know... Been diagnosed with a medical condition that could effect your driving? Let us know any changes that might change your car Insurance premiums...

NEW .NET EMAILS Emails in the NHS are changing to .Net so make sure you update your email preferences stored on our system. You can then continue to receive regular updates, access the services in our online portal i.e for Accident reporting etc. If you have any questions contact a member of our team.


If you are interested in what GMP Drivercare can offer, please get in touch. Office opening hours are below. Outside of these periods you can leave a message via email and someone will get back to you as soon as possible.


Jupiter House, Drummond Road Astonfields, Stafford Staffordshire ST16 3HJ

Tel: 0330 100 4910 Option 1 Office Open Hours Monday to Friday (9:00am – 5:00pm)

BURTON OFFICE Repton House Bretby Business Park Bretby, Burton Upon Trent Staffordshire, DE15 0YZ

Tel: 0330 100 4910 Option 2 Office Open Hours Monday to Friday (9:00am – 5:00pm) Please feel free to email the relevant department directly. LEASE CARS info@gmpdrivercare.co.uk SALARY SACRIFICE salarysacrificeorders@gmpdrivercare.co.uk GREY FLEET greyfleet@gmpdrivercare.co.uk GENERAL EQUIRIES info@gmpdrivercare.co.uk






Gary Grace

Managing Director gary@gmpdrivercare.co.uk

Lorna Green

M Salman Hamid

Scott Felton

Emma Forster

Tiffany Leadbetter

Charlotte Jones

Morgan Jones

Siobhan Maren

Commercial Director lorna@gmpdrivercare.co.uk Employee Benefits Accounts Executive scott@gmpdrivercare.co.uk Special Projects Coordinator tiffany@gmpdrivercare.co.uk Accident Mangement Department morgan@gmpdrivercare.co.uk


Development Director salman@gmpdrivercare.co.uk Business Development Manager emmaf@gmpdrivercare.co.uk Lease Car Department Manager charlotte@gmpdrivercare.co.uk Accounts Department Manager smaren@gmpdrivercare.co.uk




Visit www.gmpdrivercare.com

I S SUE 32

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Driverlink Issue 32