Annual report 2022

Annual 2022 report

Content

Strategic directions

Youth Society

Community

Partners/Guardians/Friends

As we entered 2022, we hoped it would be calmer. We hoped, that after several pandemic psychologically hard years of pandemic, we will return to the usual routine of life, and especiallylively meetings, sincere conversations, hugs and other things important to our emotional health.

However, the Russian invasion of Ukraine shocked the whole world and forced the "Youth Line" community to refocus. When the war started, we realized that we could contribute and help by doing what we do best - providing emotional support. In the first days of the war, "Youth Line" received many more calls from young people full of fear, anxiety, insecurity, and despair. We continued to be on duty 24/7. Moreover, we did not hesitate to join the project of the Ministry of Health, which included the possibility of receiving emotional support over the phone for Ukrainian refugees. We also initialized the help for the Ukrainian national line “Lifeline Ukraine” and took over some of the calls when it was difficult for them to continue to work due to wartime conditions. I am immensely proud of the entire team of "Youth Line" who demonstrated leadership, focus and belief in the vision of our organization during a difficult period – that none would be left alone. I am happy that the clear strategic directions of our organization helped not to be distracted and to achieve the set goals even during the uncertainties and in a year full of tension. Emotional support tour "Don't be afraid to speak", campaign "Green light for living", project "Youth for youth", new season of the podcast "Talks from the heart", active and relevant content for young people on social media networks, the organization's annual conference "From Fear to Happiness", Leadership Academy, speeches and lectures at conferences "Mokonomika", "Pause" and discussion festival "Būtent", re-branding and updating the visual identity are just a few of the important projects we have implemented in 2022. And we did this alongside daily 24/7 vigils during which our volunteers responded to 37 thousand requests for help.

In 2023, the main and most important challenge of the "Youth Line" remains - that no young person is left alone in the face of emotional challenges, but for now we can only respond to 2/3 appeals. I sincerely believe that the amazing team, the trust of long-time partners and sponsors, positive feedback from the applicants and a clear understanding of our strategic goals - to be attractive and accessible space for young people, to be a reliable partner for the society in the field of emotional health of young people, and to be a strong and inclusive community for the people of our organisation – will inspire and energize us to reach the goals of 2023.

„Jaunimo linijos“ vadovė Diana Bukantaitė

YOUTH

Youth line – attractive space for young people in the presence of emotional barriers.

Strategic directions

• Speak in the language of youth about emotional support.

• Be accessible to young people and provide quality emotional support.

SOCIETY

Youth line – a reliable partner of society in the field of the emotional health of young people.

COMMUNITY

Youth line – strong and engaging community in a modern organization.

• Make an impact on society’s beliefs about youth emotional health.

• Strengthen an organisational culture in which staff and volunteers feel good to work and ealize themselves.

• Strengthen leadership and self-government in the “Youth line”.

• To create and effective infrastructure of the organization.

Youth

Speak in the language of youth about emotional support.

Rebranding of Jaunimo linija

Flowing brand at the age of flowing identities

Life is not a straight line

Educating young people about emotional support

Emotional support tours

Visited schools and open youth centres and taught how to recognise feelings and talk about them.

schools youth centres

on how to cope with emotional crisis.

As many as 9

participants

50

Created a free workbook participants

young people downloaded the workbook.

Podcast “From the heart” –

open and truthful conversations, personal stories, and tips on coping with troubles.

Available on:

PodBean Youtube Spotify

Social media presence –

direct interaction with young people.

We have renewed our social media accounts for the better recognition among young people.

Project “Youth for youth”

We organized a pilot project together with the Association for Integrative Neuroscience and the Shamiri Institute from Kenya.

We adapted it and tested it in three schools enhancing emotional and mental well-being program for students.

Youth

support

Be accessible to young people and provide quality emotional

We observe, measure, and improve emotional support quality to maintain callers' confidence.

We monitor and measure quality in two ways:

Applicants evaluation

Internal experts evaluation

4,1 / 5 4,3 / 5

Novelty! We started to interview callers automatically: after a conversation in which he shared his difficulties, the caller receives an SMS with reference to the evaluation form.

Quality team of volunteers

65

Joined organisation.

45

Left organization.

We are talking about:

Visuomenė

Darome įtaką visuomenės nuomonei jaunimo emocinės sveikatos klausimais

Green light for living

For the second year in a row, we commemorated the World Mental Health Day with the nationwide events, inviting to take care of our mental health.

30

organisations and communities joined the events

463 K

reactions on social media

We invited to pay attention to the mental health by lighting the green light on buildings, dressing in green and drinking green cocktails.

SOCIETY

After Russia invaded Ukraine, we joined the project of the Ministry of Health of Lithuania and gave emotional support for the Ukrainian refugees in Lithuania.

Also took over calls of the Ukrainian national line “Lifeline Ukraine”.

Over 3 months

300 hours of volunteering

over 440 calls from Lithuania and Ukraine

Actively talked about the mental health stigma in our society:

Organised over 50 public events.

Workplace emotional health at the discussion festival.

Volunteering day at Vilnius University.

Talk with actor M.Repšys.

Public discussion on burn-out.

Participation in the conference “Pauzė”.

Public webinar on war anxiety.

Sustainable and long-term partnerships make the society change easier.

Constant partnership with TELE2 on youth emotional health.

Took part in EIKA emotional health

A lecture at Swedbank “Mokonomika”.

hackathon.

SOCIETY

We are guided by sustainability, transparency and ethical principles.

DONATIONS RECEIVED:

WEAR

25% PUBLICITY AND MARKETING

Total €574K

Community

Strengthen an organisational culture in which staff and volunteers feel good to work and realize themselves

Community of “Youth line” are:

Valunteers

Administration employees

Members of the Board and Shareholders

Partners and donors

Employee survey: Volunteer survey:

shows how strong is the desire of the employees to heartily recommend organization

201 professional development activity for volunteers

Volunteers studied for 521 hours.

Webinar with military psychologist

Andrius Jurgaitis

Online seminar with the professor N. Žemaitiene

Online seminar on young people behavior with sociologist M. Pivoriūtė

By helping others, we also don't forget ourselves – we constantly learn and update our knowledge.

Here we not only help each other, but also build valuable friendships.

Community –is our strength!

Volunteer thanksgiving picnic in Vilnius.

Annual volunteer meeting at the Bebrusai lake.

Volunteer participation in “Žalgiris” match.

Sp for volunteers by LOW AI theatre.

Kaunas branch birthday.

Suicide prevention bicycle march in Vilnius and Kaunas.

Community

Strengthen leadership and self-government in the “Youth line”

Founded the "Leadership Academy"training program for current and future organizational leaders.

Held a strategic session about the community strengthening together with volunteers, administration, team, board members.

Communityt

To create and make effective the infrastructure of the organization

An e-learning platform available for volunteers with a free of charge access to the training sessions.

We have created a new position in the administration team - the IT manager.

We created an opportunity for volunteers to be on duty remotely.

“Youth line” partners and sponsorsimportant community part contributing to smooth and sustainable organization work.

Supporters from the heart

Partners:

Institutional Partners: Support with goods, services and knowledge:

Informational Partners:

Jaunimo reikalų departamentas prie Socialinės apsaug os ir darbo ministerijos

Guardians:

Friends:

Acetilenas plius Bonus Trade Elteros projektai Kauno tarpininkai MVP sprendimai Smart cafe LT

ACL Breolis Energetikos tinkl institutasKlaip dos statybos kompanijaNT valdymo koncernas LT Specialieji mokymai ir konsultacijos

ACO Nordic BTR Logistics Energotechus Knitas Oda LT Spedauta

Actas Buiteka LT Enodus Konstruktorius LT Oriksas Sprinteksas

Agoma Cela Evaldo baldai Lankava Ortima Stakm

Albodent Ciklopas Evaldo dar ov s Limos investicijos Ostas Stareka

Allive Europe CV-Online LT Excellent technologies Linkodas Panev io bi iulis Statmax

Alkante Danilla Farmo Lintera-bald technologijosPel dos baldai Strukta

Amidus Darbo psichologija Feratex LitBau Pinus LT Studija A+A

APS Grup Deals on wheels Finansai alia Litwest Lumber Platinex Tapybos studija

Apskaita visiems Deiremas Finovus Logintras Premiumstore Target Group

Apto IT Devoro Finway LTLAB Premus Tenesys

ARG Group DHL Lietuva Florinus M&M Trade LT Prien langai TES Baltics

Argenta Diagnostin s sistemos FTG Baltic Madvudus

Arvitra Baltic Dimeka Garbi meta Marginimas

Promaksa Tvarus mi kas

Proservis Tyto alba

Asa prekyba DK investicijos Gatvi ap vietimas MB 3 X IT Ridiva Ubara

Atenta DLG Gevirda MDPro

Autostarteris Domus valda Ginestra Medienos prekybos grup

Rio Lindo gifts Urdora

Saironas Vaidmarta

B.Braun Medical DR. Oetker Baltic Girvytis Medlinkas alia finans Vairema

B2B Baltic Dum aitien , Vosyli t ir partneriaiGMS Group Memelex

Baltic commerce Duovena Hanna Instruments Baltics Mikas ir KO

Baltic Meat Trading Eiginta Haupa Baltics Mikrum

Baltoji buhalterija Ekovalstyb Huslita Miromax

BE-GE Baltic Elprita Ilgai ir laimingai

Bio Sala Eltaka

Santavilte Versm s projektai

Saugi elektra Vilanus

Sedes Regia Vilniaus psichoterapijos studija

Seminga VIP apskaita

Mobilus tiekimas S km s laboratorija alias uodas

Kauno Logistikos Agent ra Mosta

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