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London 2012 Games Transport Hosting a great Games and ensuring London is „open for business‟ in 2012 Peter Hendy

London‟s Transport Commissioner December 2011

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Hosting a great Games and ensuring London is „open for business‟ in 2012 •

The Games transport challenge

Impact on London‟s transport network

London 2012 Games Transport Strategy

London‟s road network at Games time

London‟s public transport network at Games time

Our plan to manage transport demand during the Games

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The Games transport challenge • Britain's 'largest peacetime logistical exercise‟

• Olympic Games equivalent to 26 simultaneous world championships • 9 million Olympic Games spectators • 2 million Paralympic Games spectators • Almost 300,000 athletes, officials, media, other ‘Games Family’ members and workforce • All spectators to take public transport, walk or cycle 3


The Games will take place in the heart of London...

Wembley Arena Wembley Stadium

Wimbledon CENTRAL ZONE Earls Court Lordâ€&#x;s Cricket Ground Hyde Park Horse Guards Parade The Mall

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OLYMPIC PARK Olympic Stadium Aquatic Centre Other Park venues

RIVER ZONE North Greenwich Arena Greenwich Park The Royal Artillery Barracks ExCeL


...during a busy summer JUNE 2012

AUGUST 2012

JULY 2012

SEPTEMBER 2012

Planned events London working and moving

AUG Olympic JULY Games Torch Relay Departures London AUG 13 JULY Notting Official opening of 28 JULY - 12 AUG Hill Olympic Village Olympic Games Carnival

JUNE Venues open Media centre opens Soft opening of Olympic Village Diamond Jubilee

27 JULY Opening Ceremony

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29 AUG Paralympic Opening Ceremony

10-11 SEPT Paralympic Games Departures

30 AUG - 9 SEPT Paralympic Games

14 SEPT Olympic Park closes


Central London Zone • During the Olympic Games, Central London will host numerous sports events and be the heart of non-sport festivities (e.g. Hyde Park Live Site) • With so much happening, the area will require careful management to ensure the efficient and safe flow of people and vehicles

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Detailed analysis reveals impact „at certain times and in certain locations‟ • It is not a reduction in demand of 30 per cent every day, at all times or in all locations across London...

• Most of the road network and Tube stations are unaffected

Road traffic

Tube stations

Unaffected

Affected

65% 70%

65%

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London's transport system is well suited to hosting the Games • Already 1.1 billion Tube journeys per year, comparable to rest of UK rail network combined

• Half of all bus journeys in England take place in London • Olympic Park connected to four London Underground lines, the DLR, London Overground, numerous national rail services and a dedicated ‘Javelin’ shuttle service to St Pancras International • TfL highly experienced in major events – e.g. Royal Wedding, Tour de France Grand Depart, FA Cup Final, New Year’s Eve, London Marathon

London’s rail network

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All partners are working together to deliver London 2012 Games transport strategy • We have twin objectives; to deliver a great 2012 Games and keep London and the UK moving • London 2012 Games transport strategy has four main elements: 1. 2. 3. 4.

Invest in public transport capacity, reliability and accessibility Enhance public transport operations Manage the road network effectively for all road users Manage travel demand patterns to keep London moving

• TfL is working with the Mayor, GLA, the Government, LOCOG, ODA, boroughs, Network Rail, Highways Agency, Traffic Commissioners, transport operators and, of course, businesses, to ensure plans are implemented effectively 9


Public transport infrastructure investments for the Olympic Park...

Stratford Regional station

Stratford International DLR extension

Stratford International for Javelin

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...and across the Capital

DLR 3-car trains (from 2)

Extended and upgraded London Overground New Victoria line trains

New London Overground trains

Jubilee line upgrade 11


Walking, cycling and river transport • TfL has already transformed cycling and walking in London, with cycling up 150 per cent on 2000 levels • Even more is being done for the 2012 Games: – Over 4,000 new Barclays Cycle Hire docking points, many in East London, plus 2,000 more bikes – Improvements to walking and cycling routes to the Olympic Park and across the Capital

• River services cannot move large volumes of people, but will be an option for certain venues, so TfL is expanding Tower Pier and improving Greenwich pier 12


Making the Games accessible to all • Aim is to make London 2012 the most accessible Games ever • DLR, buses, taxis and piers are all already fully wheelchair accessible • New lifts installed at Green Park and Southfields, with 65 Tube stations to be stepfree by the Games • Temporary platform humps and ramps to be used on Tube and Overground to further improve accessibility • 2012 Spectator Journey Planner identifies wheelchair accessible routes • TfL is accelerating and enhancing accessibility training for volunteers and operational staff 13


Preparations are under way to deal with the distinct demands of the Paralympic Games • Though smaller and shorter than the Olympics, the Paralympics present some distinct challenges

Athletes and Team officials

Spectators

18,000

8.8m

• London venues will reduce to 15 from 24, but with increased focus on east London • Background demand will be higher, especially in week two, when schools return and larger groups are expected

Olympics

• Proportion of disabled spectators higher than Olympics • So, TfL is undertaking detailed planning to deliver suitable public transport, travel demand management arrangements and, of course, the Paralympic Route Network

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6,000

2.2m

Paralympics

Olympics

Paralympics


The reliability of the transport network is improving as the benefit of upgrades is felt •

DLR recently achieved record reliability figures – 95 per cent

London Overground is the most punctual rail service in the UK

Tube reliability continues to improve

All planned engineering works on the Tube will be suspended throughout the Games November 2011 July 2012

Excess journey time, minutes (measure of delays)

Train kms operated (millions)

Excess journey time, minutes (measure of delays)

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Train kms operated (millions)


And the resilience of London‟s transport system is proven • The density and number of public transport links in London means when problems do occur, alternatives are nearly always available • The strength of the network was also demonstrated by good performance during August 2011 civil disturbances

• Modelling by TfL, for every day of the Games, every 30 minutes, means performance of the network can be understood and managed properly

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Enhanced Games time services across London and the UK • Tube, DLR and London Overground services to run one hour later than usual • Last trains leave central London and key venues around 01:30 • Extra train services in the late evening to cater for venue ‘bump out’ • Around 200 extra buses in London • Javelin service with 8-10 trains per hour

• Park & Ride, direct coach services • Additional rail services across UK with special flexible ticketing arrangements • Extra staff and volunteers across London and UK transport system • Extra river services at certain times and places 17


Effective management of London‟s road network • School holidays reduce demand by 10%, road traffic often falls by 20% during major events (e.g. 28% during London Surrey Cycle Classic Road Race) • TfL’s London Streets Traffic Control Centre (LSTCC) continuously manages traffic across London • ‘Corridor Managers’ are now using advanced modelling techniques to optimise junction layouts and signal timings for the Games • £40m invested in state-of-the-art intelligent signal control technology is installed at 350 extra junctions for the Games, making 2,350 in total • LSTCC provides live traffic information to media and electronic road-side signs

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Olympic Route Network myths MYTH: “The ORN will be full of VIPs

MYTH: “There will be 100 days

travelling in limousines in special „Zil Lanes‟ ”

of disruption due to the ORN and road restrictions”

• Any vehicle can use the vast majority of the ORN • In London, it covers just 1% of the road network – and only one third of that is ‘Games Lanes’ for Games traffic only • Games Lanes are only implemented where more than one lane is available, are in the offside lane, and some replace bus lanes • Most users will be media, athletes, officials and workers, and only after that sponsors and IOC members

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• The ORN comes into operation just a couple of days before the Games and will cease to operate as soon as it is no longer required • The PRN, which is smaller, will also only operate when needed


So then, what is the ORN? • A feature of Host City contract, and in place at every Games since Sydney 2000 • The ORN is needed to ensure reliable journeys for athletes, officials, workers and media • Since the vast majority of journeys on the ORN will by bus or coach, it is effectively a mass transit system, which will actually help minimise the impact of Games traffic on the roads • Traffic measures are proportionate and removed when not needed. They include: – Changes to traffic signal timings

– Banned turns to and from some side roads – Removal of some parking and loading bays, and pedestrian crossings – Ban on planned road works on the ORN from March 2012, and on most A and B roads in London during the Games – Provision of ‘Games lanes’ for the sole use of Games Family and emergency vehicles, but only where absolutely necessary. They will comprise just one third of the whole ORN in London, or 0.3 per cent of London’s road network

• TfL has already completed an informal public engagement on the ORN, and is now most of the way through statutory consultation. Full details can be found at www.tfl.gov.uk/orn 20


Londonâ€&#x;s entire 9,200 mile road network

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Londonâ€&#x;s 678 miles of main roads

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The 109 mile Olympic Route Network

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Only 30 miles of Games Lanes

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Further information and advice for London‟s road users at Games time •

If you can avoid it, don‟t drive to or through road „hotspot‟ areas at Games time

If you do have to drive into or through these areas, plan ahead and allow more time for your journey

Try to drive outside morning and evening peak hours

Use TfL’s online road journey planning tool to calculate how much extra time you should allow for your journey

Check LOCOG‟s traffic and parking plans

Information, advice and journey planning tools available at: www.tfl.gov.uk/2012 and www.london2012.com/AccessandParking 25


2 weeks before Games begin • Olympic Park opens • Central London Media Hub and Games Family hotels active

Olympics Games -2 weeks

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Weds 25 July • ORN implemented a couple of days before Olympic Games begin • Olympic Torch Relay in North London

-2 days

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Thursday 26 July • Penultimate day of Olympic Torch Relay, in central London

-1 day

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Friday 27 July • Final day of Olympic Torch Relay, ending at the Olympic Stadium • Olympic Opening Ceremony in Olympic Stadium • Archery at Lord’s is first London event

Day 0

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Saturday 28 July • Venues across London active • Men’s Cycling Road Race in central and south-west London

Day 1

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Sunday 29 July • Venues across London active • Wembley Stadium active • Women’s Cycling Road Race in central and south-west London

Day 2

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Monday 30 July • First work day during Games • Venues across London still active

Day 3

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Tuesday 31 July • Venues across London active

Day 4

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Wednesday 1 August • Venues across London active • Men’s and women’s Cycling Time Trial in south-west London

Day 5

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Thursday 2 August • Venues across London active

Day 6

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Friday 3 August • Athletics begins in Olympic Stadium • Busiest week day of the Olympic Games • Venues across London active • White Water Centre ORN ceases operation

Day 7

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Saturday 4 August • Busiest day of the Olympic Games • Men’s Race Walk in central London • Women’s Triathlon in central London • Venues across London active

Day 8

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Sunday 5 August • Women’s Marathon in central London • Venues across London active

Day 9

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Monday 6 August • Venues across London active • Wimbledon ORN ceases operation

Day 10

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Tuesday 7 August • Men’s Triathlon in central London • Venues across London active

Day 11

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Wednesday 8 August • Venues across London active

Day 12

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Thursday 9 August • Venues across London active

Day 13

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Friday 10 August • Venues across London active

Day 14

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Saturday 11 August • Men’s and women’s Race Walk in central London • Venues across London active

Day 15

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Sunday 12 August • Last day of Olympic Games • Men’s Marathon in central London • Venues across London still active • Olympic Closing Ceremony in Olympic Stadium

Day 16

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Mon 13-Tues 14 August • Olympic Games departure period • Olympic Park and central London locations still active • Major movement to Heathrow

Olympic Games departure

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Transition between Olympic and Paralympic Games • ORN inactive • London remains busy

Transition

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Mon 27-Tues 28 August • PRN implemented a couple of days before Paralympic Games begin • PRN is smaller than ORN and concentrated in East London

Paralympic Games -2 days

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Wednesday 29 August • Paralympic Opening Ceremony in Olympic Stadium on 29 August • London venues active throughout Paralympic Games

Day 0

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Thursday 30 August • First day of Paralympic competitions • Venues in East London active

Day 1

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Friday 31 August • Paralympic competitions continue • Venues in East London and outside London active

Day 2

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Saturday 1 September • Busiest day of the Paralympic Games • Paralympic competitions continue • Venues in East London and outside London active

Day 3

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Sunday 2 September • Paralympic competitions continue • Venues in East London and outside London active

Day 4

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Monday 3 September • Busiest week day of the Paralympic Games • Paralympic competitions continue • Venues in East London and outside London active

Day 5

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Tuesday 4 September • Paralympic competitions continue • Venues in East London and outside London active

Day 6

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Wednesday 5 September • Paralympic competitions continue • Venues in East London and outside London active

Day 7

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Thursday 6 September • Paralympic competitions continue • Venues in East London and outside London active

Day 8

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Friday 7 September • Paralympic competitions continue • Venues in East London and outside London active

Day 9

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Saturday 8 September • Paralympic competitions continue • Venues in East London and outside London active

Day 10

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Sunday 9 September • Men’s and women’s Marathons in central London • Competition continues in Olympic Park • Paralympic Closing Ceremony in Olympic Stadium

Day 11

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Mon 10-Tues 11 September • Paralympic Games departure period • Olympic Park still active • Major movement to Heathrow

Paralympic Games departure

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The impact of the ORN on specific roads and junctions is being made available online

www.tfl.gov.uk/orn 62


LOCOG is also implementing local traffic and parking plans to keep the areas around venues moving •

Local Area Traffic Management and Parking (LATM&P) plans will: – Minimise disruption for local residents and businesses – Ensure Games Family can access venues safely and on time;

– Help maintain safety and security around venues – Protect resident and business parking •

Measures include parking restrictions, some road closures, some banned turns, one way operation in certain places, changes to junctions, and CCTV at key locations

Traffic and parking controls will only be activated when they are needed

Maps and information are already available on the 2012 website, with full details to be provided by early 2012 to give time to plan. Visit:

www.london2012.com/AccessandParking 63


Traffic and parking controls will be proportionate, and implemented where they are needed

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LOCOG is publishing detailed maps for each venue • Maps for Greenwich are already available, showing how local access and parking arrangements will integrate with the ORN and the spectator ‘last mile’ • Similar maps for all the venues will be published in early 2012

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Venue traffic maps – Trafalgar Road, Greenwich

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Venue traffic maps – North-east Greenwich

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Venue traffic maps – South-east Greenwich

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Venue traffic maps – South-west Greenwich

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LOCOG has also published parking protection maps around each venue – this one shows the areas of Newham near the Olympic Park

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Parking protection maps – Newham, around the ExCeL

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Parking protection maps – Tower Hamlets, around the Olympic Park

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Parking protection maps – Tower Hamlets, around the ExCeL

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Parking protection maps – Waltham Forest, around the Olympic Park

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Parking protection maps – Hackney, around the Olympic Park

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Parking protection maps – Greenwich, around the North Greenwich Arena, Greenwich Park and the Royal Artillery Barracks

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Parking protection maps – Camden, around the Bloomsbury Media Transport Hub

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Parking protection maps – Wandsworth, around Wimbledon

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Parking protection maps – Merton, around Wimbledon

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Freight and logistics at Games time • Given the impact on the road network, we know businesses need to think carefully about how moving essential goods around London works at Games time

• Businesses will be affected by: – No stopping on the ORN from 6am to midnight – Parking restrictions around venues

– Longer journey times in affected areas

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Detailed information is being made available, so businesses can plan deliveries in advance • TfL and London 2012 are: – Working with suppliers, operators, and receivers of goods and services, through industry groups, trade associations, Business Improvement Districts, shops and local authorities

– Running a working group chaired by an industry leader (Graham Inglis of DHL) – Working with the Traffic Commissioners to ensure operators consider their licence conditions to fully serve their customers

• TfL has released postcode data, which can be used with freight operators’ routing software, so businesses know which postcodes are affected • From early 2012, TfL will be running freight advice workshops for wholesale markets, key industry sectors and individual businesses

www.tfl.gov.uk/2012 81


What can businesses do about deliveries? • Arrange out of hours deliveries, when the roads will be quieter • Receive deliveries during the Games outside the busiest times

Re-time

• Stock up on non-perishable goods in advance of the Games • Postpone non-essential deliveries till after the Games • Carry out preventative maintenance in advance of the Games

Re-route

• Review postcode data and re-route deliveries – e.g. using alternative depots, where available • Consolidate multiple orders into a single delivery to reduce journeys

Reduce

• Coordinate with neighbouring businesses to share deliveries

• Try cycling or walking couriers for small deliveries

Re-mode

• Use a driver‟s mate to minimise drop off parking • Use secure drop boxes for smaller items 82


Out-of-hours delivery trials with London businesses have been successful • TfL has run out-of-hours delivery trials with businesses from various industries: – – – – –

Marks and Spencer, Earls Court Road The Dorchester Hotel, Westminster The Co-op, Wanstead Fortnum and Mason, Westminster The Swan Public House, Southwark

• The trials were very successful, with no complaints received from residents • They demonstrated the value of a code of practice, available on the TfL website, for quieter deliveries • TfL is now working with Traffic Commissioners to investigate temporary changes to Operator Licences, and with London Councils regarding the London Lorry Control Scheme, to permit out-of-hours deliveries during the Games

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TfL's wider business engagement programme • Businesses are being advised on how the Games may affect them, and encouraged to adapt staff travel, delivery, service and freight arrangements • Three strands are under way: – Free consultancy for firms employing over 200 staff in a location affected by the Games. Over 450 businesses now signed up, covering over 540,000 employees – Free advice for companies in multiple locations, e.g. retail outlets, restaurant chains. 100 companies have so far signed up – Free workshops for companies of less than 200 staff. 450 companies so far attended workshops

Business advice, maps and planning tools available at: www.london2012.com/traveladviceforbusiness 84


Refocusing on public transport during the Games • London’s public transport network is well suited to hosting the Games • 65% of Tube stations will be unaffected But of course... • Some stations and Tube lines will be busier than normal

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Influencing spectator travel patterns • Tickets holders are already being encouraged to start planning their journey to the Games

Spectators are advised of the quickest route, not necessarily the most obvious.

• TfL has modelled journey patterns to identify optimal routes from across London to all Games venues • These routes feed into the London 2012 Spectator Journey Planner, ensuring spectators reach their venues efficiently, and keeping the transport system moving

For example: Passengers arriving at Paddington are advised to reach the Olympic Park using the Hammersmith & City line, rather than the Bakerloo and then Central/Jubilee lines Spectator Journey Planner

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Managing London‟s public transport „hotspots‟ MYTH: “There will be queues of two or three hours to get into stations and onto trains in London during the 2012 Games” • TfL is modelling expected demand every 30 minutes throughout the Games • This shows that, at certain times and in certain locations, demand will exceed transport capacity – but we do not expect waiting times of that length

• Some changes in behaviour will be needed at certain times and in certain places. We will communicate these clearly to customers in the new year • Large parts of London will not require any reduction • School holidays will reduce demand on the Tube by ~17% anyway, with similar reductions on other parts of the public transport system

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The impact at 30 key business locations STATION

PRIMARY GAMES TIME CHALLENGE

STATION

PRIMARY GAMES TIME CHALLENGE

Canary Wharf

Work and leisure

Baker Street

Interchange

St Paulâ€&#x;s

Work and leisure

Canada Water

Interchange

Leicester Square

Work and leisure

Embankment

Interchange

Covent Garden

Work and leisure

Euston

Interchange

Bank

Work and leisure / interchange

Liverpool Street

Interchange

Bond Street

Work and leisure / interchange

Monument

Interchange

Moorgate

Work and leisure / interchange

Paddington

Interchange

Kings Cross St Pancras

Work and leisure / interchange

Tower Gateway

Interchange

London Bridge

Work and leisure / interchange

Victoria

Interchange

Oxford Circus

Work and leisure / interchange

Waterloo

Interchange

Tottenham Court Road

Work and leisure / interchange

West Ham

Interchange

Greenwich

Venue

Westminster

Interchange

North Greenwich

Venue

Fulham Broadway

Special Games time operations

Stratford

Venue

Marble Arch

Special Games time operations

Canning town

Venue / interchange

Green Park

Venue / interchange

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The impact at around 40 more stations, affected to a lesser extent, will be made available soon STATION

SIMILARLY AFFECTED STATION

STATION

SIMILARLY AFFECTED STATION

Euston Square

Baker Street

Clapham North

King’s Cross St Pancras

Great Portland Street

Baker Street

Clapham Common

King’s Cross St Pancras

Angel

Bank

Clapham South

King’s Cross St Pancras

Old Street

Bank

Knightsbridge

Leicester Square

Finchley Road

Bond Street

Piccadilly Circus

Leicester Square

Heron Quays

Canary Wharf

South Kensington

Leicester Square

Prince Regent

Canning Town

Leyton

Liverpool Street

Royal Victoria

Canning Town

Bermondsey

London Bridge

Charing Cross

Embankment

Southwark

London Bridge

Highbury & Islington

Euston

Hyde Park Corner

Marble Arch

Marylebone

Euston

Custom House

Marble Arch

Vauxhall

Euston

Goodge Street

Moorgate

Pimlico

Euston

Oval

Oxford Circus

Warren Street

Euston

Edgware Road

Paddington

East Putney

Fulham Broadway

Chancery Lane

St Paul’s

Gloucester Road

Fulham Broadway

Holborn

Tottenham Court Road

Parsons Green

Fulham Broadway

Mile End

Putney Bridge

Fulham Broadway

Earl‟s Court

Southfields

Fulham Broadway

Wembley Park

West Brompton

Fulham Broadway

Wembley Central

Bethnal Green

King’s Cross St Pancras

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Canary Wharf Tube station waiting times if no change in behaviour

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Canary Wharf Tube station waiting times, after initial change in behaviour Assumes around a 20 per cent change in behaviour, achieved BY FORECAST REDUCTION in journeys...

Impacts can be further mitigated through RETIMING, REROUTING & REMODING journeys

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Public transport „hotspot‟ information

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Bond Street Tube station waiting times if no change in behaviour

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Bond Street Tube station waiting times, after initial change in behaviour

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Oxford Circus Tube station waiting times if no change in behaviour

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Oxford Circus Tube station waiting times, after initial change in behaviour

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Leicester Square Tube station waiting times if no change in behaviour

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Leicester Square Tube station waiting times, after initial change in behaviour

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Covent Garden Tube station waiting times if no change in behaviour

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Covent Garden Tube station waiting times, after initial change in behaviour

100


Entertainment in London will be open for business

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Bank Tube station waiting times if no change in behaviour

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Bank Tube station waiting times, after initial change in behaviour

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Monument Tube station waiting times if no change in behaviour

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Monument Tube station waiting times, after initial change in behaviour

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Westminster Tube station waiting times if no change in behaviour

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Westminster Tube station waiting times, after initial change in behaviour

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Canada Water Tube station waiting times if no change in behaviour

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Canada Water Tube station waiting times, after initial change in behaviour

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Stratford Tube station waiting times if no change in behaviour

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Stratford Tube station waiting times, after initial change in behaviour

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London Bridge Tube station waiting times if no change in behaviour

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London Bridge Tube station waiting times, after initial change in behaviour

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Donâ€&#x;t interchange at London Bridge – continue to adjacent stations Charing Cross 8 minutes Blackfriars 7 minutes

Cannon Street 4 minutes

London Bridge

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If you have to get off at London Bridge, take a 5 minute walk across the river to the Tube at Monument

115


Or take a bus

116


In the evening, enjoy the attractions and entertainment of the South Bank

117


Enjoy a meal out...

118


Or have a beer with friends or colleagues

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With a little planning, at the busiest times, there will less of this...

120


...and more of this

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Communicating directly with the public • From early next year, we’ll begin communicating directly with Londoners, commuters and people right across the UK • Campaign of information and advice via ads, posters, emails and a new website offering travel tips • We’ll keep informing and advising right up to and during Games time, including announcements on TfL and other transport operators‟ networks

122


Effective Games transport coordination • The Games Transport Coordination Centre (TCC) will: – Have representatives from all transport operators nationally who are affected by the Games – Monitor transport conditions across the UK – Enable a coordinated and effective response to incidents • The TCC is already fully equipped and operationally ready, and is undergoing intensive testing

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Testing and readiness • Testing under way at all levels, from individual stations, to the whole transport system, and its connections with venues, security, and other aspects • In December 2011, a three day ‘table top’ exercise, involving 2,000 people, tested all aspects of Games operations – with more intensive ‘live’ tests planned for 2013

• TfL is also testing during 2012 sporting test events and non-Games events such as Diamond Jubilee • London Surrey Cycle Classic road race test event successfully put on by TfL in August 2011, including – 80km of spectator barriers, 1,200 road closures, 2,400 stewards, over 100,000 spectators

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In Summary... we are on track for 2012 •

We have twin objectives, to deliver a great 2012 Games and keep London moving

Infrastructure is complete and delivering an early legacy for London

Our detailed analysis shows that the impacts on the road and public transport networks are at certain times and in certain locations

We’ve now published the transport hotspot information, to enable businesses to plan ahead

From early next year we will communicate directly with public

Detailed plans mean we are confident London will host a great Games and we will be open for business in 2012

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tfl.gov.uk/2012

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