March / April 2020

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MARCH/APRIL 2020 VOL. 29 NO.2

LATEST ADVANCEMENTS MULTIPLY YOUR SECURITY WORKFORCE SLOW GROWTH OF MEDICATION-ASSISTED TREATMENT

CORONAVIRUS:

MANAGING SAFE BUILDINGS CHANGE SERVICE REQUESTED 69 Lyme Road, Hanover, NH 03755 Corrections Forum



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FORUM

Publisher & Executive Editor

Thomas S. Kapinos Assistant Publisher

Jennifer A. Kapinos

MARCH/APRIL 2020

Associate Publishers Peggy Virgadamo

Art Sylvie

4 8 16 24 32 40 49 50 52

(480) 816-3448 asylvie@cox.net

Coronavirus: Managing Safe Buildings

Detecting & Counteracting Drones

West

(718) 456-7329 pegpaulv@aol.com

Editor-in-Chief

Northeast

Donna Rogers

Contributing Editors Michael Grohs, M.J. Guercio, Bill Schiffner, G.F. Guercio Art Director

Jamie Stroud

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Advancements That Multiply Your Security Workforce

Staff Shift Scheduling Made Easy The Case for Corrections Medication-Assisted Treatment

Annual Directory & Buyer’s Guide

Ad Index

Profile Series: Digital Tablets for the Incarcerated Profile Series: Why Addiction Treatment Should be Standard

(ISSN10729275) is published bi-monthly by: Criminal Justice Media, Inc 565 Pier Avenue PO Box 213 Hermosa Beach, CA 90254 (310) 374-2700 Send address changes to:

CORRECTIONS FORUM Subscription Department 69 Lyme Rd. Hanover, NH 03755 (603) 643-6551 Subscriptions: Annual subscriptions for non-qualified personnel, United States only, is $60.00. Single copy or back issues - $10.00 All Canada and Foreign subscriptions are $90.00 per year. Free digital “issues” are available for qualified Canadian and Foreign Subscribers — Go to www.correctionsforum.net Printed in the United States of America, Copyright © 2020 Criminal Justice Media, Inc.

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BY DAVID N. REED

Keeping Buildings Safe & Healthy T

With a Managed Cleaning Program

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ith the emergence of Novel Coronavirus outbreak, it is important to revisit the guidance from the CDC on preventing the spread of infection. Since most infectious pathogens are primarily spread through person-to-person contact, hand hygiene is a primary

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part of preventing transmission. Facilities should ensure that adequate hand hygiene solutions are available and proper hand hygiene techniques are observed. Although microbiologically contaminated surfaces can serve as reservoirs of potential pathogens, generally these sur-

faces are not directly associated with transmission of infections. The transferal of microorganisms from environmental surfaces to people is largely via hand contact with the surface. Although hand hygiene is important to minimize the impact of this transfer, cleaning and disinfecting environmen-

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ILLUSTRATION BY JAMIE STROUD

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tal surfaces as appropriate is fundamental in reducing their potential contribution to the spread of viruses.

Selecting the Correct Disinfectant for the Job A one-step disinfectant has been verified by the EPA to be effective against named organisms in the presence of 5% blood serum solution. Remember to consult the product label to identify the correct product for the target bacteria or virus. Because the Novel Coronavirus is so new, the EPA has activated its Emerging Viral Pathogens Guidance for Antimicrobial Pesticides.

One-step Disinfectant Concentrate BNC-15 (EPA Reg # 6836-3485741) has demonstrated effectiveness against viruses similar to 2019 Novel Coronavirus (2019-

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nCoV) on hard, non-porous surfaces. Therefore, BNC-15 can be used against 2019 Novel Coronavirus (2019-nCoV) when used in accordance with the directions for use against Human Coronavirus on hard, non-porous surfaces. Refer to the CDC website https://www.cdc.gov/coronavirus/2019-ncov/index.html for additional information.

Ready to Use Disinfectant Cide Quat (EPA Reg # 1839-835741) has demonstrated effectiveness against viruses similar to 2019 novel coronavirus-Wuhan (also 2019-nCoV) on hard non-porous surfaces. Therefore, this product can be used against 2019 novel coronavirus-Wuhan (also 2019nCoV) when used in accordance with the directions for use against Human Rotavirus, Rhinovirus Type 39, Hepatitis A virus, Poliovirus Type 1, and Canine Parvovirus on hard, non-porous surfaces. Refer to the CDC website

(https://www.cdc.govcoronavirus/2019-ncov/ index.html ) for additional information. A managed cleaning program is the most effective weapon against the spread of viruses. Facility managers need to ensure that HTPs (High Touch Points) are being properly cleaned and disinfected. Hand washing and sanitizing solutions are your first line of defense against the spread of pathogens. Effective cleaners and disinfectants break the cycle of infection on high-touch surfaces. Training and education tools ensure safety, professionalism, and compliance. % Information supplied by David N. Reed, Vice President, Spartan Chemical Company, Inc. For more information go to spartanchemical.com. SEE CORRECTIONSFORUM.NET FOR LINKS TO RESOURCES TO FIGHT COVID-19.

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BY MICHAEL GROHS, CONTRIBUTING EDITOR

Detecting

Drones

Drone technology is advancing rapidly with faster, smaller drones with longer ranges and payload capabilities. Counteracting them can be complex. Here are some issues to consider.

here has never been a shortage of schemes to try to get contraband into prisons, but the sudden proliferation of drones probably caught everyone at least a little off guard. It’s not just a matter of contraband, either. In January 2019, a drone tried to capture footage of Bill Cosby as he was escorted around the prison yard at the State Correctional Institute Phoenix in Collegeville, Pa. (Officials and Cosby’s reps believe the device was a media drone.) In July 2018,

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Tarsier’s AirScout system can be used on a standalone basis with only Tarsier's artificial intelligence-powered cameras, or it can be integrated with other drone detection sensors such as radar, radio frequency, and acoustic.

Redoine Faid, a career-criminal, escaped from Reau Prison near Paris, France, with the help of a heavily armed team. In the

months before the escape, drones were spotted flying above the prison and are now believed to be linked to the breakout. He was apprehended a few months later. Drones bring a unique set of challenges. Obviously they can fly, but they are also inexpensive, easy to use, and there are a lot of them. As of 2018, Federal Aviation Administration (FAA) figures showed there were more than a million drones registered in the U.S. It is projected that by

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2021, there will be more than 3.5 million. Gary Andrews, general manager and CEO of DeTect, a Panama City, Florida-based company that specializes in advanced radar and other sensor technologies, notes that the problem is “quite prevalent and increasing.” He furthers, “New reports of drones used to smuggle contraband into jails and prisons appears almost daily.” Lexi Rinaudo, marketing manager at AeroDefense, a New Jersey-based provider of solutions to detect drones at correctional facilities, stadiums, and other “high value targets” says: “Since around 2017, contraband delivery attempts have become increasingly more prevalent. In some facilities, drugs are a significant problem, but the problem varies by facility and usually correlates with gang activity in the area. Many facilities act as known distribution hubs. Due to the increasing threat, drone detection technology has been deployed at facilities throughout the US.” The array of contraband is vast. In 2017, an inmate in a South Carolina facility escaped using a pair of wire cutters delivered by a drone, so while contraband is a safety concern for staff within the facility, it can also

clearly be a matter of public safety. Kyle Meloney, CEO of Tarsier, a San Francisco-based leader of camera-based detection and tracking system for rogue drones, explains how the threat continues to increase in sophistication. “At first it was simple contraband drops, using off-theshelf and widely-used DJI drones flown manually via the radio frequency communication between the drone and its pilot. The initial threat was followed by strategic contraband drops— including night drops and coordination with inmates inside. Currently, we're observing a move away from widely-available consumer drones towards lesser known manufacturers, custom-built drones, and self-piloted drones.”

Methods of Dealing with Drones

Technology makes it possible to fly a drone into a facility, so technology can be used to keep one out. One way DeTect supports the corrections industry is with its DroneWatcher™ (DW) detection and defense system, which Andrews describes as “an advanced, multi-level sensor system that detects, tracks and alerts of drones and small UAVs.” He

notes that DW includes advanced radio frequency (RF) sensors and radar that was developed specifically for detection and tracking small radar cross section (RCS) targets in high signal clutter environments. Furthermore, the DW radar also includes specialized algorithms in order to reduce false positive alerts from birds, a common flaw in drone-detection radars. The system also includes a powerful data server and command and control (C2) system that allows integration of other sensors including 4K cameras, advanced electro-optics, and drone interdiction jammers (in states where they are legal). DroneWatcher C2 also supports customized user displays and alerting by video, audio, and text messaging. AeroDefense’s AirWarden™ also uses radio frequency-based drone detection technology to prevent and respond to dronebased contraband introduction attempts. Says Rinaudo, AirWarden detects, locates, and tracks both known and unknown drones and their pilots simultaneously. The system offers audio/visual, text, and email alerts that are configurable based on role and type. For example, when a detection has started and stopped, the warden may want to

AeroDefense’s AirWarden detects, locates, and tracks both known and unknown drones and their pilots simultaneously. The system offers audio/visual, text, and email alerts. 10 CORRECTIONS FORUM • MARCH/APRIL 2020

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be alerted only by email and/or text while the response team may prefer text only notifications as the device’s location changes. Alerts can also be sent to local law enforcement for a coordinated response. Users with access to reporting functionality can select and download information about a specific detection event, multiple detection events, and a summary of all devices detected. Users can also easily create an incident report of multiple detections. AirWarden has been used with success at several correctional facilities across the US. For example, says Rinaudo, “Georgia’s proactive response plans along with the use of AirWarden as an early warning system has resulted in several key incident detections, the interception of over $500,000 in contraband, and suspect arrests. Most importantly, drone delivery attempts have essentially been eliminated.” Tarsier’s AirScout provides an

automated, reliable way to detect and track unwanted drones and protect officers, inmates, and the facility’s operations from droneborne contraband, the company notes. It can be used on a standalone basis with only Tarsier's artificial intelligence-powered cameras, or it can be integrated with other drone detection sensors such as radar, radio frequency, and acoustic.

Latest Developments

Recent developments, says Andrews, include bird target rejection algorithms and classification systems and non-RF interdiction systems. “DeTect’s bird classification technology is based on its avian radar products that have been used worldwide since 2003 to classify bird targets in real-time. Non-RF interdiction products include ‘drone catcher’ drones and other technologies to bring down non-authorized drones without damaging sur-

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rounding systems (e.g. electronics).” Rinaudo notes that the AirWarden system uses spectrumsensing technology to provide the data staff needs to respond to drone threats. Sensors that both detect and locate are distributed around the facility perimeter. Multiple sensors utilize a method called trilateration to determine the signal source and provide an estimated location. When a detection occurs, the signal is analyzed and run through several filters to ensure that it is in fact a drone or controller signal and to calculate its location. AirWarden provides an audio/visual command console alert and can be configured to send emails and/or text messages with pertinent information. The system now also offers a mobile drone detection solution that provides a variety of flexible, dynamic deployment options. Configurations can operate inde-

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pendently, as a mobile network, or in conjunction with fixed, permanently mounted deployments. Customers provide the command vehicle and AeroDefense supports the hardware and software installation. Says Rinaudo: “Once operational, moving to a new location requires little to no set-up time. Most, if not all, other current mobile solutions are bulky and very expensive, so we wanted to focus on a more cost effective and flexible deployment model.”

Problems and Considerations

When it comes to drones, Andrews points out that detection itself is complicated, and there is no silver bullet. “RF can detect most consumer and prosumer WiFi and RF controlled drones but requires constant updates to the hardware and software to detect and identify new drones and protocols as they come onto the market. For example, a system today that detects most consumer drones, a year from now may only detect 50% of the drones and can require major software and hardware upgrades to stay effective.” He furthers that radar will detect non-traditional RF emitting drones such as other frequencies and drones on preprogrammed flights (e.g., GPS Waypoint flight paths); however, radar is more costly, limited by line-of-sight, and susceptible to high false-alarm rates from nondrone targets such as birds of similar size to a drone. Virtually any radar can be adjusted to detect small drones, but then for every drone within a mile or two of the site, there will be hundreds or perhaps even thousands of birds that generate a high false-alarm rate. For radar to be effective in small drone detection, it must have special software and hardware to detect irregularly moving, small RCS targets in high clutter environments. Many might ask about simply installing jamming technology or physically destroying the drone, 12 CORRECTIONS FORUM • MARCH/APRIL 2020

but there are issues with both. Says Andrews, “RF Jamming is complex as the jamming system can impact other RF-based systems in the area (in addition to being illegal in most jurisdictions). Other physical interdiction methods also have issues related to risk to persons and property on the ground that may be injured or damaged when the drone is ‘brought down.’ “In most drone security applications today, including jail and prisons, the best practice is to have a multi-layer detection ‘net’ with well thought-out and implemented response plans, i.e., a comprehensive concept of operations or CONOPS that specifies facility response procedures that are activated when a threat is detected,” he concludes. Regarding multi-layer detection, Meloney furthers many of the previously mentioned lesser known manufacturers, custombuilt drones, and self-piloted drones render radio frequencybased detection technologies less effective. That's a problem, he says, because many technology providers (and as a result their customers) depend on the existence of radio communications their system recognizes. If a manually-flown drone uses a rare or a custom protocol, the odds an RF detection sensor will identify the protocol are “slim.” Furthermore, self-piloted drones don't emit RF, so there's no chance of RF detection; however, “Radio frequency detection is still an important piece of a multi-sensor solution. Without a doubt, layered systems that use multiple sensors (e.g., radar, optical cameras, radio frequency, acoustic) are best.”

Mitigation Issues

Rinaudo also notes how many correctional facilities inquire about technology with mitigation capabilities; however, “There are many issues with mitigation, and it is illegal for non-federal agencies and private entities, which is why we don’t offer it.” There are

myriad considerations: What happens to the shot that misses? What happens to the remains of the drone? How do you staff for someone with a net gun? What if a jamming device blocks local public safety or nearby businesses’ GPS timestamp on security systems or other? What if a jamming device falls into the wrong hands? A pilot can set the return to home coordinates to go to a malicious target if the signal is interfered with by a jamming device. “Even military grade electronic jamming “guns” have proven to be ineffective.” She furthers, “Correctional facilities frequently ask for regional integration with State Fusion or dispatch centers. This is something that is possible with AirWarden today. Any information AirWarden derives locally from a facility deployment can be automatically sent to a fusion/dispatch center.” She also notes that there are many regulations when it comes to drone technology. There are three main regulatory bodies that govern it: the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), and the Department of Justice (DOJ). According to the FAA, only the Department of Defense, Department of Energy, and Department of Homeland Security can affect the flight path of a drone in certain instances. “What some people fail to realize about drone mitigation like jamming is that it comes with significant liability, so even if it were legal for private entities, you could end up creating a more dangerous situation that your legal team and insurance company would not be happy about. The drone could fall out of the sky and injure someone or damage property. And how can a security team determine if the drone is an authorized flight or not?” The FCC prohibits interfering with a private radio network while the DOJ prohibits interception of radio communications or acquisition of the contents of

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electronic communications where “contents” does not include the existence of the communication. “AirWarden has no mitigation capability to affect the flight of a drone (FAA), does not interfere with someone else’s radio network (FCC), and does not intercept any private communications between the drone and controller (DOJ).” When it comes to mitigation, Meloney furthers, “Unfortunately it's still not legal to mitigate drones for almost everyone. Legacy legislation known as the “Aircraft Sabotage Act” classifies drones similar to manned aircraft and prohibits “damaging, destroying, disabling, or wrecking” of any aircraft. “In other words, anything you can’t do to a commercial jetliner in the continental United States, you can’t do to a drone,” though certain agencies including the Department of Defense, National Nuclear Security Administration, Department of

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Justice, and Department of Homeland Security have all received relief from restrictions, authorizing them to track, disrupt, control, seize or otherwise confiscate, or even destroy unmanned aircraft that pose a threat to certain facilities or areas. While jamming drones would raise Title 18 concerns, it also violates Title 47. “Even radio frequency detection operates in a legal gray area. Only radio frequency detection technologies that don't obtain information about a drone by demodulation of the command and control signal between the drone and the pilot’s ground station controller are legal. This technique violates federal wiretapping laws and also risks the demodulation of other signals like WiFi or cell phone signals.”

Future Considerations

Time marches on, and facilities need to try to anticipate the future. Says Andrews, drone tech-

nology is advancing rapidly with faster, smaller drones with longer ranges and payload capabilities. “DeTect’s approach to its DW line is to provide the technology through service programs under which DeTect not only supports and warrants the technology but also provides forward technology upgrades within the base pricing agreement to ensure the detection system remains highly effective.” Andrews furthers, “The key thing we and customers are experiencing is that the ‘drone security’ issue has created a ‘gold rush’ for new companies jumping in to capitalize on the market opportunities, many which are venture funded start-ups who are pouring a lot of capital into sales and marketing resulting in a lot of over promising but under performance. As noted above, drone security is complex and there is no ‘silver bullet.’ Effective solutions are complex and require an A to Z solution.” %

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BY G.F. GUERCIO, CONTRIBUTING EDITOR

Security Force Multipliers Multiply your security forces with the latest advancements in software and hardware.

B

eginning with software that analyzes data to ensure safety and alleviate threats, then going through the facility to find electronic tracking devices that constantly locate inmates, staff and objects, and ending at the fence with perimeter intrusion hardware, these safety measures multiply security factors exponentially. To start inside—not even the facility, but the inmates’ heads— means gathering information needed to best keep them, staff and visitors safe. The information combined with analytics can be used to assign housing, classify threat levels, and direct allowable movement and programs, all of which lead to greater safety overall. Security enhancement is one of the main motivations behind optimizing the assignment of the inmates at a correctional system, says Mohammad Shahabsafa. As 16 CORRECTIONS FORUM • MARCH/APRIL 2020

the CEO he says Optamo has developed what it describes as the first-of-its-kind inmate assignment decision support system (IADSS). The analytics enable a correctional agency to consider a multitude of factors affecting the assignment of inmates and scheduling their rehabilitation program. IADSS considers all the demographic information of the inmates and enforces all the inmate-inmate and inmate-staff separations, he explains, which in turn reduces the number of assaults within the facilities. Anshul Sharma, chief technology officer, delineates that IADSS can factor the distribution of each of the prominent gangs at the facilities. “By defining the ideal distribution of gang populations, IADSS works to minimize the deviation from the ideal distribution. This in turn helps to reduce gang-related activities that

adversely impact the security of the facilities.” And since inmate transportation is one of riskiest operations of a correctional system, he attests, by considering the needs of the inmates upfront IADSS also helps facilities reduce inmate transports. President Tamás Terlaky presents real-life scenarios based on the IADSS implementation at the Pennsylvania Department of Corrections (PADOC) since 2016. “More than 40,000 inmates are so far assigned to State Correctional Institutions (SCIs) through IADSS. It has assisted the PADOC to reduce inmate transportations by 35 percent since 2016 and has led to significant reduction in the number of assaults within the SCIs.” Expanding on comprehensive data collection usage, equivant/Northpointe provides classification and management programs to improve security.

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Snapshot of the Inmate Assignment Decision Support System (IADSS), a webbased system that assigns inmates and schedules treatment programs.

Manager Greg Eash describes its objective classification of inmates which is backed by its nationallyrecognized Decision Tree. “Classification is essential to the operation of an orderly and safe jail and it’s a prerequisite for meaningful program planning for your inmates.” Northpointe Suite Classification is an evidencebased tool that considers staff

and inmate safety, public safety, orderly and equitable processing, and compliance with inmate’s rights, protecting against potential litigation. “Objective classification helps identify specialized circumstances, mental health issues, keep-away considerations, etc., and provides your staff with a rational basis for their decisions.”

Another program offered, Northpointe Suite Custody Management, provides a platform to manage all aspects of facility operations and oversight. Bringing together data analytics, policy compliance, and decision support, Eash says it includes all the tools needed for objective inmate classification; compliancy tools for PREA; pretrial management; screeners for mental health, suicide, and PTSD; program eligibility criteria; complete resident tracking and progress; risk/needs assessments and reentry planning and management. He adds that based on years of experience, in an effort to assist jails in building their own evidence-based environment and inmate behavior management plan, equivant/Northpointe hosts focused workshops throughout the U.S. to help educate jails that have, or are considering, implementing a Classification unit. After collecting data to assign and classify inmates and manage all aspects of custody, technology

How Inmate Tracking Works Based on the TSI PRISM System manufactured by Black Creek Integrated Systems In deploying this type of technology, the subjects or objects users desire to track are equipped with body-worn or device-attached RFID tags. Subjects are mapped to unique tag I.D.s in the application software. The tags transmit a signal at configurable intervals consisting of packets of data that provide information about the tag. Examples of tag information include the tag’s unique I.D., the condition of its battery, whether the tag is moving, and, depending on the type of tag, whether it is installed properly on the wearer. In the case of the TSI PRISM Inmate Tag, the heart rate of the wearer is also included in the data packet and transmitted at user-configurable intervals. Tag signals are received by multiple location receivers which calculate the angle of arrival of the signal at the receiver and transmit that information, along with the information in the tag’s data packet, 18 CORRECTIONS FORUM • MARCH/APRIL 2020

over the system’s dedicated Ethernet network to a location engine executing on a dedicated location server. In Black Creek’s case, the location engine calculates the location of the tag in the facility in three axes with accuracies that range typically Black Creek’s TSI PRISM Inmate Tag secures with a stainless-steel clasp that requires a special tool for removal. Device removal or heart rate excursions above/below individual-configurable levels annunciates an alarm on workstations.

from one to two meters with available sub-meter accuracy if required. The tag’s location and data are transmitted to an application server executing the software. On receipt of tag information from the positioning engine, software stores the location of the tag in a Microsoft SQL Server database for display and later analysis. —Ike Newton, president, Black Creek Integrated Systems VISIT US AT WWW.CORRECTIONSFORUM.NET


advancements leave the desk and travel the halls to impact electronic tracking. “Imagine that you could know the location of every officer in an emergency, and have a 100 percent accurate history of every inmate movement within your facility—automatically,” describes Stephanie Barsella, national sales manager at Guard1—"plus complete, accurate documentation of every officer task and inmate activity.” Barsella explains: Officers, staff, and inmates have RF tags that transmit a signal once per second. The Guard1 system offers various types of wristband devices, ID badges, and personal alarms, that work with the system's receivers. Facilities can tag equipment, tools, and even kitchen utensils. Automatic inmate location technology also means immediate detection of keep-separate violations, she notes. Guard1 gets this information from its integration with the facility's offender management system, and signals an alert when designated individuals or groups are in the same zone. Benefits go beyond just tracking, she clarifies. Guard1 tags include a RFID tag that's readable with a smart mobile device. "Headcounts, meals, well-being checks, duty logs—all these are necessary but time-consuming tasks for officers and staff," says Barsella, “but Guard1 mobile devices take seconds to document." Notifications to administrators and supervisors is another much-appreciated benefit, she adds. Supervisors get e-mail or text notification of missed checks, alerts and other issues— direct to their mobile phones. The word mobile is key, according to Ken Dalley’s description of what SPARTAN can do as part of GUARDIAN RFID. Calling himself “Chief Warrior” there, he details mobile inmate tracking with an Android device running Mobile Command and managing a wide range of responsibilities. “Mobile inmate tracking helps

officers to identify offenders electronically, and collect data about what you see them doing, where you take them, and what you give them instantly,” Dalley affirms. GUARDIAN RFID translates these large data sets into actionable insights for staff, at every level, using Operational Intelligence, the secure, cloudbased business intelligence layer of GUARDIAN RFID. “Mobile Inmate Tracking by GUARDIAN RFID is a force multi-

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plier, helping teams work faster by eliminating manual logging that results in incomplete or inconsistent records, poor communication, and lack of staff accountability,” he says. Mobile inmate tracking streamlines processes, accelerates data collection and reporting, and optimizes accountability and security at all levels. Several features highlight safety aspects. Critical information can be lost in translation, Dalley says, the use of Google Translate

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An example of intelligent lighting with targeted fence line illumination and embedded intrusion detection sensors by Senstar.

on the mobile device allows for immediate open communication necessary to keep both staff and inmates informed and safe. And features such as video and photo capture evidence. With video, for instance, users can capture sight and sound to record non-compliant and threatening inmate behaviors, cell extractions, and more. With still images, users can log contraband during cell checks at the point of responsibility. He furthers that users are able to “securely view images and videos taken by staff for digital evidence from any device, including [a] smartphone, tablet, or workstation, with legally defensible data that cannot be modified, edited or deleted.” The combination of tracking hardware and software has accelerated a world of possible advancements in the field. Says Ike Newton, president of Black Creek, “Of the many new technologies that have impacted corrections since the ’90s, none have had the potential to reduce the risks and costs associated with operating a correctional facility as Real-Time Locating System (RTLS) technology.” Whether inmate or staff, he 20 CORRECTIONS FORUM • MARCH/APRIL 2020

Guard1 inmate wristbands send a tracking ping every second.

expounds, it is the nature of most humans to conform their behavior to established norms when they know that there is continuous oversight of their actions and that retribution will swiftly and consistently follow any misbehavior. “Based on that simple premise, an agency’s ability to precisely track and record the location of inmates and staff and analyze their movement histories over time has proven to have a significant beneficial impact on correctional facility operation.” In 2020, as the result of advancements in technology, Black Creek introduced a new generation of TSI PRISM RTLS which addressed initial introductory issues from the ’90s. The new generation includes a device the size of a watch with functionality that includes heart-rate monitoring and a battery life that can last up to five years. The new technology increased tracking precision with available sub-

meter accuracy that provides improved reporting including the ability to produce out-of-cell time summaries for inmates and the ability to perform watch tours without scanning fixed location devices. And the last change from the introductory products is a price point approximately half the cost of previous systems, Newton points out. “When one stops to think about what can be done with the location data produced by coordinate-based RTLS systems, the uses are limited only by one’s imagination,” he says. Some of the more obvious benefits, he summarizes: Improved overall safety from reduction of assaults, improved staff safety, potential for reduction of in-custody

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deaths due to ill-health or suicide, increased PREA compliance, reduction in use of force incidents, reduction in the length and cost of investigations, instantaneous headcounts, automated watch tours, reduced risk of exposure to lawsuits, and reduced risk of escape. The escape risk—as its own security battle—takes us to the edge of the facility’s protection zone, the perimeter. While inmates and their cohorts seem to constantly ratchet up their ploys for escape attempts, the continued improvements in technology surpass them. In recent years, Senstar has introduced several new technologies that change the security landscape, explains Stewart Dewar, product manager. Advances in embedded processing and communication technology have led to the adoption of new detection techniques (time-domain reflectometry and accelerometers, for example) for use in fence-mounted sensors. “These advances allow for highlyvalued features like environmental compensation algorithms, precision ranging, cut immunity, and low-voltage power over sensor cables to reduce electrical infrastructure costs.” Video analytics have greatly improved over recent years, he notes, benefiting from today's higher performance/lower cost computing resources, as well as HD cameras with impressive lowlight, IR and thermal capabilities. Advances in computer vision research have led to the development of sophisticated video analytic software optimized for outdoor/indoor people tracking, left/removed object detection, auto PTZ, face and license plate recognition, crowd detection, and much more. These software modules may be included as part of a Video Management System (VMS) or embedded on individual cameras. Another technology improvement is the widespread adoption 22 CORRECTIONS FORUM • MARCH/APRIL 2020

Inmate-specific data on supplies, including hazardous items such as razors, can be captured with a mobile device and shared between mobile devices using Guardian RFID.

of LED-based, low-voltage lighting, Dewar describes. When installed along the perimeter, LED-based luminaires can provide illumination along the fence line, which improves video assessment capabilities while dramatically reducing electrical consumption and maintenance costs. “Bringing intelligence to the perimeter enables new applications and enhanced multi-layer security, especially when video analytics are deployed alongside perimeter sensors,” he says. For example, consider a facility where a people-tracking analytic monitors the areas both inside and outside the perimeter fence. Under normal operation, Dewar relates, the video surveillance system records a low-bandwidth stream. When the analytic detects the movement of people near the fences, the software switches to a higher-quality stream and increases the intensity of the perimeter lighting. The improved lighting maximizes the performance of the analytic soft-

ware and ensures potential events are recorded (and ideally deterred) well before an intrusion is attempted. He adds, “A force multiplier, Senstar technology frees up officer resources and alerts staff to inmate escape attempts.” The perimeter intrusion technology, as well as other mentioned advancements, such as inmate assigning and classifying, custody management, and electronic tracking, are truly tools that are force multipliers for the forward-thinking corrections administrator and supervisor. %

For more information: Senstar Corporation, 613.839-5572, sdewar@senstar.com GUARDIAN RFID, 855.777-7343, Info@GuardianRFID.com, GuardianRFID.com equivant/Northpointe, info@equivant.com, www.equivant.com Guard1, Stephanie Barsella, sbarsella@guard1.com Optamo, info@optamo-llc.com Black Creek, www.blackcreekisc.com

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BY DONNA ROGERS, EDITOR-IN-CHIEF

SHIFT SCHEDULING

MADE EASY Software that automates corrections workforce scheduling and payroll operations.

SCHEDULING

a corrections workforce can be a challenging and time-consuming task. Overtime, staff vacancies and labor laws are part of the myriad considerations schedulers, administrators and staff must reconcile when scheduling shifts for all employees. Because of these complexities, employing a manual scheduling system can be detrimental to both employees and employers. Staffing vacant positions daily with well people and who have seniority—especially as a pan24 CORRECTIONS FORUM • MARCH/APRIL 2020

demic is occurring—can be daunting to supervisors. Taking leave time while using a manual system could often leave employees in the dark regarding how much time that had left or if they had no time available, and causing instances of docked pay. In contrast, automated scheduling software can reduce these inconsistencies, cut back on heavy manual administrative tasks and fill open positions with senior people while reducing overtime. The California Department of Corrections and Rehabilitation,

for example, in the past had been using standalone legacy and manual systems to staff 2,000 vacant custody and nursing positions daily as a result of sick calls, vacations, etc. Ensuring that overtime was allotted fairly and applied consistently based on seniority and the organization’s four collective bargaining agreements was challenging. With 34 adult institutions and two juvenile centers, each with a medical unit spread around the state, and 56,000 employees from correctional officers to medical staff, it was time consuming to get an

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ScheduleAnywhere, online scheduling software, is designed for public safety departments that schedule for around the clock shifts or create schedules for multiple departments, locations or divisions.

enterprisewide view of the workforce. After selecting and implementing Kronos TeleStaff to automate employee scheduling and connecting it to CDCR’s primary SAP time management solution, a new enterprise time and shift solution was deployed. Through this integration, more than 700 CDCR and CCHCS scheduling staff now use Kronos TeleStaff to pass assignment schedules and payroll data to SAP, which accurately captures scheduling data, processes time, and calculates overtime, notes Kronos. Automating employee scheduling has created scheduling uniformity and reduced grievances, with all department and union policies built into the solution. “Standardization helps ensure that everybody is treated the same,” says Paul Smith, program director, Business Information Systems. “Now there’s one set of seniority rules, so shifts and overtime are awarded consistently.” When legislation required reducing the inmate parole population and led to layoffs, standardized seniority guided a fair reduction in the workforce. 26 CORRECTIONS FORUM • MARCH/APRIL 2020

Integration across scheduling, time management, and payroll ensures employees receive accurate regular, overtime, and premium pay. “Whether they are at their home institution or another, we can track their work and make sure they are paid correctly,” explains Ken Ritzman, user project manager. Leave-time accountability has improved too. Before, employees who took leave could be unaware they had no time available and owed CDCR for this time. Now with real-time leave balances, if employees call in sick and have no leave time, they are made aware of this situation, reducing sick leave taken and instances of docked pay. Calculating overtime once took up to five HR staff at each institution four or five days every month. Overtime is now calculated automatically, creating potential savings of $1.5 million annually, and these employees can focus on other job activities, the firm details. The Kronos Workforce TeleStaff software deployed at CDCR is specifically designed for public safety. Corrections agencies use it

to automate employee staffing and communications, control labor costs, and minimize compliance risk. When integrated with Kronos’s Workforce Dimensions, a cloud-native, mobile-first, artificial intelligence-powered workforce management suite, Workforce Telestaff will empower real-time, reliable staffing decisions based on a holistic view of workforce insights, accruals, overtime entitlements, union rules, labor laws, and employee skills, to improve the speed and accuracy of managing scheduling operations. “Workforce Telestaff additionally expedites real-time scheduling and eliminates the need for manual phone calls to fill open shifts: It ensures the right employees are automatically contacted in the right order—a process that improves employee satisfaction, unburdens supervisors, and drives productivity,” according to Jennifer Dowd, senior manager, public sector practice group, Kronos Incorporated. Self-service features additionally enable users to swap a shift from their mobile phone, as needed. “Most importantly,” says Dowd, “Kronos is working with

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public safety and corrections organizations across the country to help them address employee fatigue. It’s a pressing challenge facing this industry and is directly associated with long shifts, overtime, and staff vacancies. Kronos technology provides realtime visibility into labor data, which empowers correctional agencies to assign open shifts most effectively, i.e. to the most qualified officer with the least amount of overtime or the lowest number of consecutive shifts.”

Cutting Payroll Processing & More COSS by Visual Computer Solutions (VCS) is a scheduling and time & attendance solution that provides customized software specifically for corrections agencies and jails. Designed to meet the real-world challenges facing criminal justice facilities, COSS automates all scheduling functions from relief factor management, training schedules, overtime, payroll integration functionality, and more. Overall, COSS calculates pay rules, manages minimum staffing levels, and configures a rules-based scheduling process while ensuring compliance with all mandated business requirements. The firm states that COSS can be utilized “to dramatically reduce the time it takes to efficiently create, access and manage error-free timecard and schedules, completely eliminate paper while cutting payroll processing time in half, and manage time to reduce overtime costs.” It notes that the size of its correctional agency customers can range in size from 50 employees to thousands. The company outlines a few of its top features as follows. The VCS Compliance Manager helps agencies to remain complaint with all collective bargaining agreements, contracts, state and federal legislative rules, internal regulatory and HR policies with the automated rules-based sched30 CORRECTIONS FORUM • MARCH/APRIL 2020

uling module. The system can be automated to grant or deny overtime based on specific requirements that you set. “Managing a diverse workforce that can include rotating schedules, exempt and non-exempt employees as well as part-time and full-time workers is a challenge if done manually,” says Cathy Leone, director of Business Development, VCS. Staff Selector, or rules-based scheduling, provides the ability to strategically match employees by skillset or any defined ruleset unique to your organization for any critical area of need. “Always ensure that the right employee with the right skillset is always working at the right time. As a result, see a reduction in overtime costs and staff shortages with real-time scheduling analytics at your fingertips,” she details. With COSS’s Timesheet Calculator, managers can “simplify payroll and take efficiency to the next level with the elimination of paper and the ability to easily generate electronic timesheets.” Overall, Leone furthers, “our clients have seen significant benefits in time management, improvements in efficiency, elimination of errors often associated with a manual system and reduction in officer fatigue—a common and serious problem among correctional agents. Our system ensures that shifts are allocated properly according to rules determined by the agency with the ability to automate time clock management within the platform. In doing so, elimination of unnecessary overtime saves manpower costs and allows the agency to operate more efficiently.”

Online and Mobile App ScheduleAnywhere, an online scheduling software developed by Atlas Business Solutions, Inc., manages employee scheduling and shift management, including time-off and schedule requests, proper shift coverage, skills and

Automated scheduling software can reduce some of the inconsistencies related to manual scheduling and fill open positions with senior people while reducing overtime.

certification tracking, messaging and custom reporting. It is designed for public safety departments that schedule for around the clock shifts or create schedules for multiple departments, locations or divisions, and is customizable for enterprises of all sizes with one or multiple locations and departments and any number of employees. Because ScheduleAnywhere is accessed online, the software allows correctional facilities to create and manage online schedules from any computer or mobile device with Internet access. Administrators, officers and staff can access work schedules remotely to effectively communicate and manage scheduling needs. Users can request and approve time off and review coverage and staffing needs anytime, from any location, details Jon Forknell, vice president and general manager of Atlas Business Solutions, Inc. “ScheduleAnywhere ensures proper shift coverage and fundamentally reduces scheduling errors and conflicts.” Managers and staff have 24/7 access to the most current schedules via ScheduleAnywhere’s Continues on page 51

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BY DONNA ROGERS, EDITOR-IN-CHIEF

The Case for MAT in Jails and Prisons

Research shows medication-assisted treatment for opioid withdrawal works, but challenges and obstacles slow its progress.

“J

ails represent perhaps the most unique place to get individuals off drugs and on the path to long-term recovery,” notes Jonathan F. Thompson, executive director and CEO, National Sheriffs’ Association. Jails have become a revolving door for individuals struggling with mental health and substance use disorders, he continues in a resource guide published in October 2018. “More than 10 million individuals pass through jails around the country annually, with at least half of those individuals having substance use disorders, half of whom are opioid abusers.” 32 CORRECTIONS FORUM • MARCH/APRIL 2020

He furthers: “Without effective intervention, this drives our nation’s crime rate dramatically, while those who are most vulnerable remain sick.” However, jails are in a unique position to initiate treatment in a controlled environment, he points out. The resource guide Jail-based Medication-Assisted Treatment, Promising Practices, Guidelines and Resources for the Field, sponsored by National Sheriffs’ Association and the National Commission on Correctional Health Care, outlines a course of action for MAT in jails, and includes jails that have successful MAT programs. (To find this resource online, visit www.ncchc.org/jail-based-mat.)

The publication makes clear that pharmacology—i.e., medication-assisted treatment—is widely held to be a cornerstone of best practice for recovery from substance abuse, according to James R. Pavletich, CEO of NCCHC. He notes: “Effective treatment, including MAT, particularly when coupled with evidencebased behavioral treatment, improves medical and mental health outcomes and reduces relapses and recidivism.” In 2016 the National Institute on Drug Abuse published authoritative research that MedicationAssisted Treatment, utilizing the U.S. Food and Drug Administration (FDA)-approved

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medications methadone, buprenorphine, or naltrexone, is considered a central component of the contemporary standard of care for the treatment of individuals with opioid use disorders (OUDs).

Advancing Addiction Science Evidence strongly supports that the use of MAT increases the likelihood of successful treatment for individuals with OUDs and reduces morbidity and mortality. Research has begun to show that adding MAT to the treatment of those involved in the criminal justice system confers the same benefits and also reduces recidivism. This was collaborated by many studies, including those published in the Journal of Substance Abuse Treatment, Addiction and Criminal Justice & Behavior. The NSA/NCCHC resource guide furthers that “These findings are particularly relevant for criminal justice decision makers— including sheriffs and corrections department officials—given that Bureau of Justice Statistics surveys found that nearly two-thirds (63 percent) of people in jail meet criteria for drug dependence or abuse. Many of these individuals have OUDs and could benefit from access to MAT, a combination of behavioral interventions and medications that have been shown to decrease opioid use, increase treatment retention, reduce overdose, and reduce criminal activity.” In fact, these programs reduce costs as well. According to a 2018 SAMHSA study Medications for Opioid Use Disorders, “Data indicate that medications for OUD are cost effective and cost beneficial.” Yet, MAT is not widely implemented in corrections and jails, according to the guide. It states: “Notwithstanding the increasing evidence and formal support from many prominent public health and public safety organizations (including the NSA and 34 CORRECTIONS FORUM • MARCH/APRIL 2020

NCCHC), substance use treatment providers—both inside and outside of the criminal justice system—have been slow to add MAT to their treatment regimens. In 2011, the Washington County, Maryland, jail became the first to introduce MAT for nonpregnant women and for men. Other county jails and state departments of corrections (DOCs) in Missouri, Pennsylvania, and Massachusetts followed suit. “However, as of January 2018,” the guide continues, “20 state DOCs did not offer MAT in their drug treatment programs for incarcerated individuals beyond limited methadone maintenance for pregnant women. Out of several thousand local and county jails, fewer than 200 in 30 states provide MAT, and the protocol is primarily limited to the provision

rectional facilities are not treated with Medications for OUDs (MOUD). “One in twenty opioid deaths in the U.S. involve a person who has been released from jail or prison in the prior thirty days,” he says. “There is growing recognition by national, state, and counties regarding the urgent need to close the gap between evidence and practice by developing systems that engage people entering jails and prisons in treatment and ensure continuity of treatment upon release including when they are involved in community corrections, i.e., drug courts, probation and parole.” Correctional health care companies are strong proponents of MOUD treatment and offer it as frequently as they are able. For example, says Wendelyn Pekich, vice president of Marketing,

“....Substance use treatment providers—both inside and outside of the criminal justice system—have been slow to add MAT to their treatment regimens.” —National Sheriffs’ Association/National Commission on Correctional Health Care guide

of injected naltrexone immediately before individuals are released back into the community. Jails that provide MAT for pregnant women typically discontinue it postpartum, although this is not the recommended standard of medical care.” Pharmacology is considered a best practice when treating those with OUDs, concurs Kevin Fiscella, M.D., M.P.H., who serves as Dean’s Professor Family Medicine at the University of Rochester Medical Center, and represents the American Society of Addiction Medicine (ASAM) on the Board of Directors of the NCCHC. Dr. Fiscella notes: “ASAM recently released updated treatment guidelines that summarizes the evidence.” Most people with OUD in cor-

Strategic Communications, and Proposal Development with Wexford, “Wexford Health has been providing medication assisted treatment for many years now. We believe that the MAT program greatly assists in the transition process from jail or prison system back to the community.” All patients with a substance use disorder should have access to appropriate treatment, including counseling, behavioral therapy and all relevant U.S. Food and Drug Administration-approved medications, concurs the firm Mallinckrodt. “For most of the more than 2 million Americans who are incarcerated, a substantial number of whom suffer from Opioid Use Disorder, this is not the case.” The firm adds that it “has been

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at the forefront of addiction treatment for decades and has relationships with a majority of the federally and state licensed opioid treatment providers across the United States.” The company manufactures a range of addiction treatment products, including finished-dose formulations of methadone, buprenorphine and naltrexone. “We applaud state and local governments who are now beginning to bring treatment within the walls of jails and prisons. In

notes Steven Descoteaux, M.D., statewide medical director, Wellpath MADOC and Kim Christie, BSN, RN, CCHP, VP of Partnership Operations. “We have been assisting our state and local government clients with MAT initiation for more than four years but we have always coordinated the assessment and enrollment of pregnant, opiateaddicted patients for MAT.” They note that Wellpath’s specialty is the provision of medical and behavioral health services to

“Strong executive leadership by jail sheriffs and prison wardens is critical to opening the door to providing MOUD within jails and prisons.” —Kevin Fiscella, MD, MPH, National Commission on Correctional Health Care

Rhode Island’s Department of Corrections, for example, mortality post-release improved by more than 60 percent. Statewide, this single public policy investment led to more than a 10 percent improvement in mortality among all Rhode Islanders,” according to Mallinckrodt. Other programs are also on the upswing. NaphCare for example, recorded a more than 200% increase in patients requiring medical care for opioid withdrawal in the more than 40 jails from the period from 2016 to 2019, says Jeffrey Alvarez, MD, CCHP, Chief Medical Officer, NaphCare. “Recognizing the significant impact of this epidemic on jails and local communities,” he notes, “NaphCare implemented advanced withdrawal protocols in 2017, as well as MedicationAssisted Treatment programs. The company offers some level of MAT services at each of our partner sites nationwide—in more than 40 jails across 14 states.” Others have followed suit. “Wellpath is passionate about Medication-Assisted Treatment,” 36 CORRECTIONS FORUM • MARCH/APRIL 2020

vulnerable patients in challenging clinical environments. The firm provides care in 33 states, and has developed a MAT division to provide subject matter experts to those who want to implement a program. “We are fielding weekly requests for our assistance and expertise in designing and operating MAT programs.” MAT programs continue to expand in both jails and prisons, says Dr. Fiscella of the NCCHC. “There is a steady and slowly growing interest. For example, two jails in New York State including one in my community Monroe County and another in Albany have recently begun offering all three types of MOUD in jail. The federal Bureau of Prisons is piloting MOUD in Alabama in partnership with OTPs [opioid treatment programs].” Unfortunately, current data is lagging. “Hard recent data are hard to come by,” Dr. Fiscella acknowledges. “However, my impression is that it is slowly improving.”

Hindrances to MOUD programs Very real obstacles make it difficult to implement a MAT program. “Strong executive leadership by jail sheriffs and prison wardens is critical to opening the door to providing MOUD within jails and prisons,” continues Dr. Fiscella. Providing MOUD is much more than dispensing new medication. It requires major changes in internal processes and partnerships with community agencies. “These leaders not only open the correctional doors to outside partnerships and new processes, but are also critical in changing cultural norms regarding treatment of OUD,” he furthers. But it is not only the executives in these correctional agencies who must adapt. “Internal champions who work under the direction of the sheriff or warden are also critical to driving internal processes including development of MOUs, trainings, treatment protocols, and policies and procedures.” Handling and administration of these treatment medications require care and adherence to regulations. One issue is inmates diverting the drugs to be used as contraband. “Though all facilities differ in their physical make up, we strive to incorporate all three forms of MAT in a way that is minimally disruptive of daily operations,” note Wellpath’s Descoteaux and Christie. “MAT in the form of buprenorphine comes with challenges related to minimizing diversion. There needs to be a medication pass for buprenorphine that is separate from the other medication passes. We are able to help our medical providers become specially licensed to prescribe buprenorphine, and to train nursing and security staff about handling and administration of this medication. “Providing methadone is even more challenging due to federal regulations and requires partnership with a facility that is

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licensed to do so. In most cases, this requires transportation of inmates to the local methadone provider, but our clients and communities are best served when MAT can be administered on-site. If desired, Wellpath or its security partner may be able to acquire its own license to provide methadone. Should this option be pursued, the greater challenge is to build dispensary for methadone on site. This is costly and requires extensive planning and coordination with DEA diversion control, SAMHSA, and other regulatory agencies.” To meet state and federal licensing requirements, especially to provide methadone, “NaphCare works with our partners to apply for full opioid treatment licensing, when feasible, to be able to dispense methadone ourselves in the jail facility.”

Another barrier is the lack of a definitive release date while court proceedings are still occurring. Not knowing when a patient will be released makes it difficult to ensure a connection to a community partner ahead of release, especially when most patients are in jail for a short period of time. In some of our facilities, we have partnered with a local community MAT provider to make access to appointments easier for our patients upon release so that they can maintain their recovery. While the way forward still remains unknown, Dr. Fiscella sees that doors are cracking open. More jails and prisons are exploring options for MOUD, he says. “During this process, it becomes apparent that partnerships are needed to coordinate care upon entry and upon release. Correctional health care person-

ACLU Wins Suit Over BOP In September 2019 the ACLU of Washington filed a civil rights lawsuit against the federal Bureau of Prisons (BOP) for denying people with opioid use disorder medications necessary to treat their addiction. The lawsuit, brought on behalf of Melissa Godsey, challenges BOP’s policy of refusing to provide people access to Medication-Assisted Treatment, including Suboxone (buprenorphine and naloxone), even though it provides other clinically appropriate medications to inmates. In December, in response to the lawsuit, the BOP agreed to provide MAT to Godsey, who has opioid use disorder and has been in active recovery with MAT for over a year. (Current BOP policies prohibit someone from continuing on MAT for treatment of opioid use disorder unless the inmate is pregnant.) The settlement in Godsey represents the third time in 2019 that BOP has agreed to provide MAT as part of a settlement agreement. 38 CORRECTIONS FORUM • MARCH/APRIL 2020

nel must be able to communicate with community prescribers to confirm doses and arrange follow-up to avoid interruptions in care. This requires much closer partnerships between corrections and community than has existed before. This requires correctional leaders reaching out beyond the walls of their facility to the community and vice versa. It is often a slow process of building mutual trust and an effective collaboration,” he concludes.

Programs in Place Wexford Health offers MAT to inmates upon arrival and at reentry, as needed. This includes pregnant addicted inmates, as well as other addicted inmates presenting with substance use disorders. The transition from jail or prison back to the community can be overwhelming for many inmates, Pekich says. In fact, Wexford Health has found that by offering MAT to willing inmates upon reentry, it has increased survival, improve treatment retention, and decrease criminal activity and illicit drug use in the community. This in turn results in reduced recidivism rates. “We have seen our buprenorphine taper reduce needless suffering with thousands of patients across the country undergoing opioid withdrawal,” says Dr. Alvarez of NaphCare. “Additionally, we have seen hundreds of opioid positive women stabilized with their pregnancy by starting and maintaining MAT during their pregnancies while in custody and upon transfer upon release to community partners.” Addiction is a disease, Mallinckrodt asserts. “Left untreated, we know that it leads to crime, recidivism and, worse, death. State and local governments have an opportunity to break the cycle of addiction while someone with the disease of addiction is in their custody. They must seize that opportunity and provide access to the full range of addiction treatment without further delay.” %

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DIRECTORY Companies by Category Apparel Armor Express Damascus Protective Gear Keefe Group Laundry Loops Architectural/Construction Services Epic Metals HDR JG Innovations Real-Tite Plugs STV Bedding/Mattresses & Pillows Chestnut Ridge Foam Body Scanner Nuctech US Cameras/Recorders Safety Vision Cleaning Supplies & Maintenance Real-Tite Plugs Commissary Products & Services Endur ID Keefe Group Communications Systems Buford Satellite Systems Correctional Cable TV Infax Keefe Group Computer Software / Systems Infax JG Innovations Detention Equipment JG Innovations Digital Signage Infax Drug & Alcohol Detection Autoclear Drug Impairment Detection ECSI Nuctech US Educational/Training Buford Satellite System Correctional Cable TV Infax Electronic Control Systems Doorking, Inc. Explosive Detection Autoclear

40 CORRECTIONS FORUM • MARCH/APRIL 2020

Eyecare Institutional Eyecare

Non Profit Charity Correctional Peace Officers Foundation

Facility Operations/Management Buford Satellite Systems Chestnut Ridge Foam Endur ID Epic Metals Hatco HDR Insinger Machine Company Laundry Loops Real-Tite Plugs Schedule Anywhere

Perimeter Detection & Security ECSI Senstar

Food Service/ Kitchen Equipment Hatco Insinger Machine Company Unified Brands Furnishings/Furniture Chestnut Ridge Foam Health Care Management & Services Centurion Diamond Pharmacy Services Institutional Eyecare Wexford Health Sources Inmate Products and Services Endur ID Keefe Group Kiosk & Tablet Applications Drug Impairment Detection Infax Kitchen Hatco Laundry Equipment Laundry Loops Mattresses, Bedding, Safety Pillows Chestnut Ridge Foam Medical/Healthcare Services Centurion Diamond Pharmacy Services Institutional Eyecare Medi-Dose, Inc/EPS, Inc. Wexford Health Sources Medical and Surgical Services Diamond Pharmacy Services Endur ID Wexford Health Sources

Personal Protection Armor Express Damascus Protective Gear Peerless Handcuffs Senstar Pharmacy Services and Distribution Diamond Pharmacy Services Plumbing & HVAC JG Innovations Real-Tite Plugs Satellite/Cable TV Buford Satellite Systems Correctional Cable TV Security and Safety Chestnut Ridge Foam Doorking, Inc Epic Metals Insinger Machine Company JG Innovations Peerless Handcuffs Safety Vision Security - Electronic Systems Black Creek Doorking, Inc. Insinger Machine Company JG Innovations KeyTrack Security - Physical Hardware Doorking, Inc. JG Innovations Nuctech US Real-Tite Plugs Software: Scheduling, Case Management, Commissary Infax Schedule Anywhere Video Applications Black Creek Safety Vison Senstar

Mental Health Services Centurion Endur ID Wexford Health Sources

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DIRECTORY DIRECTORY

CONTACT JOE LUNNY 443.566.3511 jlunny@abc-companies.com

www.abc-companies.com

4501 N.Fairfax Drive, Suite 720, Arlington, VA, 22203 tel: 202‐920‐0800 contact: Adam Spinniken, Marketing email: marketing@armorexpress.com website: www.armorexpress.com ...Armor Express manufactures and distributes high‐per‐ formance protective solutions for the Domestic and Federal Law Enforce‐ ment, Corrections, Fire and EMS, and Defense markets. The Company pro‐ vides Corrections departments nationwide innovative ballistic and spike‐resistant armor, carrier designs and accessory equipment that exceed their force protection requirements and give officers peace of mind.

Black Creek Integrated Systems 10A Bloomfield Avenue Pine Brook, NJ 07058 tel: 973‐276‐6000 contact: Sales email: info@autoclear.com website: www.autoclear.com

...Autoclear LLC specializes in the design, manufacture, and support of high quality, professional security X‐ray scanners and metal detection systems, as well as advanced detection of trace particulate and vapor explosives and narcotics.

PO Box 101747 Irondale, AL 35210 tel: 205‐949‐9900 email: sales@blackcreekisc.com website: www.blackcreekisc.com ...From Revenue‐ generating Video Visitation Systems to Enterprise‐class Jail Management Solutions, Black Creek Integrated Systems is your turn‐key source for modern Touchscreen‐based, correc‐ tional facility security control systems and security management software solutions that reduce the cost of correc‐ tions. Black Creek focuses only on the corrections market ‐ installing integrat‐ ed security and records management solutions in jails, prisons, courthouses and government facilities across the nation.

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443 Warehouse Drive Latrobe, PA 15650 tel: 800‐234‐2734 contact: Justin Head email: jhead@crfoam.com website: www.chestnutridgefoam.com ...Durable SAFGUARD® fire‐resistant mattresses and pillows. Mattress longevity provides lowest cost per inmate. Built‐in pillow mat‐ tresses also available. Optional ClearView® covering materials for locating and identifying contraband. SAFGUARD® avoids fire hazards asso‐ ciated with polyester fiber mattress alternatives. Excellent results for strin‐ gent mattress fire tests within ASTM F‐1870 and F‐1085 Annex A.

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DIRECTORY DIRECTORY

Correctional Peace Officers Foundation 1346 N. Market Blvd. Sacramento, CA 95834 tel: 916‐928‐0061 800‐800‐CPOF contact: Charleene Corby, CAO email: mail@cpof.org website: www.cpof.org ...The Correctional Peace Officers (CPO) Foundation is a national, non‐ profit charity for surviving families of Corrections per‐ sonnel killed in the line of duty. The CPO Foundation also operates an extensive Catastrophic Assistance Program for Corrections personnel in times of emergency, crisis or other great need. Announcing the CPO Foundation’s 31st Annual National Memorial Ceremony Friday June 12, 2020, Minneapolis, MN

194 Seward Rd. Rutland, VT 05701 tel: 800‐451‐4167 contact: Customer Service email: customerservice@damascusgear.com website: www.damascusgear.com

311 NNW Loop 323 Tyler, TX 75702 tel: 800‐477‐5219 contact: Dianne Huffstickler, General Manager email:

Dianne.Huffstickler@suddenlink.com website: www.correctionalcabletv.com ...CCT is the largest satellite provider in the correction industry serving over 150 sites across 21 states. You select the programming and leave the rest to us. No up‐front cost for equipment and installation‐‐just one low monthly rate for programming and service.

42 CORRECTIONS FORUM • MARCH/APRIL 2020

...Damascus® has been making pre‐ mium quality hand gear for the men and women of the US Armed Services and other facets of law enforcement worldwide, since 1955. Damascus® provides the highest level of personal protection including full body riot control gear, gloves, protective knee and elbow pads and more. Attention to design, function and the smallest of details, along with the use of only the finest quality leathers and materials have delivered consistent and trusted protection to our customers. Our line continues to swiftly evolve as new tech‐ nologies become available and are subsequently incorporated into our products.

645 Kolter Drive Indiana, PA 15701 tel: 800‐882‐6337 contact: Mark Zilner, COO email: info@diamondpharmacy.com website: www.diamondpharmacy.com ...Diamond is the nation's largest correctional pharmacy, providing comprehensive pharmacy services for approximately 640,000 inmates nationwide. Diamond offers overnight delivery, formulary management services, competitive pricing, med carts, free Sapphire eMAR software with barcode technology, and a full line of medical supplies.

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DIRECTORY DIRECTORY

DoorKing, Inc. 120 S. Glasgow Avenue Inglewood, CA 90301 tel: 800‐826‐7493 310‐645‐0023 contact: Richard Sedivy, Director of Marketing email: info@doorking.com website: www.doorking.com

Maximum Security Vehicular Gate Operators ...DoorKing’s maximum security vehicular slide gate operators feature anti‐tailgating, adjustable mid‐stop, adjustable speed control and emergency close on certain models. These operators are for vehicular gates up to 100 feet in length and weighing up to 10,000 lbs.

8 Merrill Industrial Dr., Unit 4 Hampton, NH 03842 tel: 603‐758‐1488 contact: Robert Chadwick, President email: info@EndurID.com website: www.EndurID.com ...Endur ID Inmate Identification Solutions. Endur ID’s solution includes Secur Max wristband media, Secur Loc clasps and software. Wrist‐ bands are in color, easy to produce and use, and require no tools. Use Secur Max Bands for Commissary, Healthcare or Inmate Management.

ECSI is a single source security technology provider; from design and manufacture through commissioning and servicing, for project specific application. For over 33 years, ECSI has provided high tech security systems to correctional facilities, airports, government and military installations, pharmaceutical and petrochemical plants, and nuclear power generating stations. ECSI designs and interfaces commercial-off-theshelf hardware, offering systems that are cost effective, flexible and state-of-the-art, to achieve a secure and normal environment for a facility.

790 Bloomfield Ave, Building C-1 Clifton, NJ 07012

Phone: 973-574-8555 Email: a_birch@ecsiinternational.com www.ecsiinternationalgov.com

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11 Talbot Avenue Rankin, PA 15104 tel: 877‐696‐3742, 412‐351‐3913 contact: Richard Fuller, Marketing Manager email: info@epicmetals.com website: www.epicmetals.com ...EPIC Metals’ Security Ceilings EPIC Security Ceiling Systems provide a combination of structural floor/ceiling or roof/ceiling, providing designers and architects reduced noise levels and security in one system. These panels can accom‐ modate a variety of utility systems, such as sprinklers, electricity, or moni‐ toring devices. Contact EPIC to discover all the advantages of a security ceiling.

P.O. Box 340500 Milwaukee, WI 53234 tel: 800‐558‐0607, 414‐671‐6350 contact: Mike Whiteley, SVP Sales & Marketing email: support@hatcocorp.com website: www.hatcocorp.com ...Since 1950, Hatco has a history of excellence in the quality design, production and servicing of warming, toasting, holding, cooking, sanitizing and cooling equipment. Today, Hatco has introduced the versatile Hot/Cold Built‐In Shelves and Rapide Cuisine® Induction Ranges into its extensive line of innovative foodservice equipment.

CORRECTIONS FORUM • MARCH/APRIL 2020 43


DIRECTORY DIRECTORY

SIMPLE. SAFE. SOLUTIONS.

8750 N. Central Expressway, Ste. 100 Dallas, TX 75231 tel: 972‐960‐4011 contact: Mike Brenchley, Justice Director email: mike.brenchley@hdrinc.com website:

www.hdrinc.com/markets/justice

...For over 40 years we’ve forged part‐ nerships and created tailored solutions to transform your pressing needs into specialized justice facilities. From implementing bond programs through design and partnered construction, we deliver justice one client at a time.

5900 Windward Parkway, Suite 525 Alpharetta, GA 30005 tel: 770‐209‐9925 contact: Jana Lattimore Director, Business Development email: sales@infax.com website: www.infax.com ...Infax is a leading provider of digital signage solutions to courthouses across North America. Our software allows courts to display wayfinding and facility information electronically, such as the docket, facility maps, public notices, and more. In an increasingly digital industry, Infax can assist with all of your technology needs.

Insinger manufactures commercial warewashing equipment specifically designed for corrections environments. The Insinger tray washers clean and sanitize compartment trays and are the only NSF approved tray washing systems in the industry. Tray washers remove debris that standard warewashers leave behind. Insinger’s security package is specifically designed for high risk facilities, the security package replaces standard parts on the dishwasher with theftproof components.

P.O Box 8128 Janesville, WI 53547 tel: 888‐933‐2248 618‐314‐8710 contact: Allen Stowers, President email: sales@jgius.com website: www.jgius.com

...JG Innovations’ Soffi‐Steel® and Interlock™ Concealment Systems are virtually indestructible, tamper and contraband resistant concealment systems that are designed to enclose pipe and mechanicals for security and anti‐ligature purposes. They are made in the USA, produced from A60/G90 galvannealed steel and carry industry approvals and certifications in the US and Canada.

FOR MORE INFORMATION: Harry Jang 800-344-4802 hjang@insingermachine.com 6245 State Road Philadelphia, PA 19135 www.insingermachine.com

Institutional Eye Care, LLC 27499 Riverview Center Blvd, Ste 429 Bonita Springs, FL, 34136 tel: 866‐604‐2931 contact: Jeffrey R. Lose, OD email: info@institutionaleyecare.com website: www.institutionaleyecare.com On-Site Optometry – Fully equipped On-Site Glaucoma Management/ Telemedicine – Eliminate Off Site Trips for medical management of routine glaucoma $14.95 Rx Eyeglasses Largest on‐site correctional vision ser‐ vice provider in the country, over 1,000 facilities in 44 states; Federal in all 50 states & US Territories and inter‐ national since 2000. Corrections Experience Since 1983.

...JonesZylon is introducing a new meal delivery system. The meal tray is a 5‐ compartment self‐stacking tray that seals off each compartment and has underside compartment height to keep food from getting on bottom. The trays are paired with small, medium or large heavy duty corrections grade carts that fit a surprisingly large number of trays. Long lasting casters. Can add a heat box right away or add one later to con‐ vert to a heated cart if you have temperature issues. For more info visit https://www.joneszylon.com/ServeSmart/

For a video to explain https://www.joneszylon.com/Media/ JonesZylon-ServeSmart-Products.mp4 44 CORRECTIONS FORUM • MARCH/APRIL 2020

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DIRECTORY DIRECTORY

Coming in May/June 10880 Lin Page Place St Louis, MO 63132 tel: 800‐325‐8998 contact: Missy Walker, Director of Marketing email: customerfirst@keefegroup.com website: www.keefegroup.com ...Keefe Group, through its affiliates, Keefe Supply Company, Keefe Commissary Net‐ work, Access Securepak, Access Corrections, ICSolutions and Advanced Technologies Group, is the nation’s leading supplier of food products, personal care products, electronics, clothing, technology, telecommunications and software solu‐ tions to the correctional market.

•Mental Health Issue •Facility Safety & Security •Top Reentry Programs •Dispensing Medications •Summer ACA Show Issue

PO Box 5167 Bozeman, MT 59717 tel: 888.246.5667 contact: Peggy Durney, Owner email: info@laundryloops.com website: www.laundryloops.com ...Laundry Loop with Sock Snare® “Clothes stay sorted while they wash & dry!”

Compared to mesh bags, Laundry Loops® improve sanitation and dry clothes in ½ the time. New! Contact us about Laundry Loops PLUS®, for EXTREME laundry demands. Five‐inches longer than the original Loop, with TWO Sock Snares.

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CORRECTIONS FORUM • MARCH/APRIL 2020 45


DIRECTORY DIRECTORY

Medi-Dose, Inc./EPS, Inc. 70 Industrial Dr. The Milton Building Ivyland, PA 18974 tel: 800‐523‐8966 contact: Robert Braverman, Director of Marketing email: info@medi‐dose.com website: www.medi‐dose.com ...Medi‐Dose is a tamper‐evident, solid oral unit dose packaging system that is ideal for correctional health facilities. Medi‐Dose features 13 types of blisters, including new Mini Medi‐Cup Blisters for small medications and Deep &

Jumbo blisters for larger or multiple meds. Medi‐Dose features 1‐year beyond use dating and tamper‐evi‐ dence protection. Our MILT soft‐ ware complements the Medi‐Dose system and provides a variety of innov‐ ative features for all medication labeling needs…solids, liquids, IV’s, syringes, ampules, even equipment.

PO Box 400 Kenner, LA 70063 tel: 504‐467‐9591 contact: Marketing Department email: milnorinfo@milnor.com website: www.milnor.com

...For over 70 years, Pellerin Milnor has been the leader in industrial laundry equipment quality and innovation. Our washer‐extractors range in size from 25 ‐ 700 lb and dryers from 30 ‐ 750 lb. Correctional facility models are avail‐ able with tamper‐resistant fasteners and Lexan(r) covers for enhanced secu‐ rity and safety. Controls range from very simple to quite sophisticated, depending upon your needs. Contact us today for a complimentary laundry planning file.

70 Blanchard Rd. Burlington, MA 01803 tel: 724‐464‐9182 contact: Barry Johnson National Sales Director email: jbjohnson1978@gmail.com website: www.nuctech.com ...Nuctech is a world leading security solution and service provider with presence in 150 countries and regions. We provide correction customers with customized and cost‐effective solutions for detection and inspection of drugs, weapons and contrabands such as low dose x‐ray body scanner, parcel scan‐ ner, narcotics trace detector, etc.

Join Today! www.texasjailassociation.com 46 CORRECTIONS FORUM • MARCH/APRIL 2020

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TM

VIRTUAL SPRING CONFERENCE ON CORRECTIONAL HEALTH CARE MAY 4-5 • FROM YOUR HOME OR OFFICE If you are responsible for health care in an adult or juvenile correctional setting, this educational opportunity will help you be more effective in 2020 and beyond. Session Topics • Employee issues

• Medical care

• Special populations

• Infection control

• Mental health

• Standards

• Jail-based MAT

• Nursing

• Substance abuse

• Juvenile care

• Opioids

• Suicide prevention

• Legal concerns

• Quality improvement

• Transgender care

Continuing education hours for physicians, nurses, psychologists and CCHPs.

Learn from the leaders in correctional health care. Presented by NCCHC — the preeminent organization committed to improving the quality of health care in jails, prisons and juvenile facilities.

REGISTER NOW Visit www.NCCHC.org/Spring-Conference For more information, contact info@ncchc.org or call 773-880-1460.


DIRECTORY DIRECTORY

181 Doty Circle West Springfield, MA 01089 tel: 800‐732‐3705 contact: Peter Gill email: info@peerless.net website: www.peerless.net

6100 West Sam Houston Pkwy, N. Houston, TX 77041 tel: 833‐566‐2303 email:

prisonertransportsales@safetyvision.com website:

www.safetyvision.com/ law‐enforcement/prisoner‐transport

... Setting the standard since 1914.

Offering a full line of restraining devices including: handcuffs, leg irons, security chains, high security restraints, color coated restraint and keys. All Peerless products come with a lifetime warranty for manufacturer defects.

Real-Tite® Plugs Hooked and Pinned Security Plugs Helps to address a common, fundamental and costly problem in correctional facilities - the flushing of items by inmates to create a disturbance!

...Safety Vision’s surveillance systems make sure every inmate is monitored and accounted for at all times. Docu‐ ment all behavior with continuous recording and built‐in microphones to provide clear audio and documentation of loading, offloading, and on‐board activity. Safety Vision’s solutions were built to protect guards and make pris‐ oner transporting more secure.

13800 Coppermine Rd. Fl 2 Herndon, VA 20171 tel: 1‐800‐390‐5796 email: info@senstar.com website: www.senstar.com ...With innovative perimeter intrusion detection sensors, personal duress sys‐ tems, intelligent video management software, video analytics, and access control, Senstar offers a suite of proven, integrated solutions to address a variety of security concerns. Senstar has over 35 years experience working with correctional institutions providing products tailored for their challenging environments.

STV 225 Park Ave. S. New York, NY 10003 tel: 212‐777‐4400 contact: David Miles Ziskind, FAIA website: www.stvinc.com website: www.stvinc.com ...Founded over 100 years ago, STV is a leader in providing architectural, engi‐ neering, planning, environmental, and construction management services for clients in the correctional industry, as well as those in the institutional, infra‐ structure, transportation, and energy sectors. It’s 2,200 professionals are located in offices throughout the United States and Canada.

ACA 150th Congress of Corrections August 6-10, 2020 Cincinnati, Ohio

*Seals iron or plastic openings, threaded or unthreaded. *No leak design incorporates a massive gasket.

800-877-0610 www.real-titeplugs.com

48 CORRECTIONS FORUM • MARCH/APRIL 2020

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DIRECTORY DIRECTORY

501 Holiday Drive, Suite 300 Pittsburgh, PA 15220 2016 Gees Mill Road, Suite 200 Conyers, GA 30013 tel: 888‐994‐7636 contact: Customer Service email: cs@unifiedbrands.net website: www.unifiedbrands.com ...At Unified Brands we solve the most difficult food‐preparation challenges by delivering unique and reliable food service solu‐ tions with an extensive portfolio of high‐quality, durable products. From cooking equipment to ventilation, and most any‐ thing in between – we would love to partner with you on your next foodservice project.

tel: 888‐MED‐MGMT

888‐633‐6468, Opt 1 contact: Wendelyn R. Pekich, MBA, CCHP, VP of Marketing & Communications email: info@wexfordhealth.com website: www.wexfordhealth.com ...With more than 28 years of industry experience, Wexford Health offers economic, clinically sound programs to manage inmate health care costs while maintaining quality of care. Con‐ tact us to learn how Wexford Health’s comprehensive clinical expertise, state‐of‐the‐art technological solutions, and innovative strategies can help improve your facility’s bottom line.

March/April Advertiser Index ABC Companies........................................................................41 www.abc-companies.com

Keefe Group ............................................................................56 www.keefegroup.com

Black Creek Integrated Systems Corp. ...................................15 www.blackcreekisc.com

Keytrak, Inc. ............................................................................21 www.keytrak.com/correctionsforum

Bob Barker ..............................................................................55 www.bobbarker.com

Laundry Loops.........................................................................14 www.laundryloops.com

Buford Satellite Systems ...........................................................9 www.bufordsatellitesystems.com

Medi-Dose Company ....................................................6, 11, 35 www.medidose.com

California Coast University .......................................................4 www.calcoast.edu/corrections

Securus Technologies ...............................................................7 www.tabletsimprovinglives.com

CEIA, USA. ...............................................................................19 www.ceia-usa.com

StunCuff Enterprises, Inc. .........................................................6 www.stun-cuff.com

Centurion Managed Care .........................................................2 www.centurionmanagedcare.com

STV Architects, Inc ..................................................................14 www.stvinc.com

Correctional Cable TV.............................................................23 www.correctionalcabletv.com

Swisslog...................................................................................33 www.swisslog-healthcare.com/corrections

ECSI International, Inc ..............................................................4 www.ecsiinternationalgov.com

TrinityServices Group, Inc. .....................................................37 www.trinityservicesgroup.com

Endur ID Incorporated............................................................45 www.endurid.com

Union Supply Group ...............................................................31 www.unionsupply.com

Hazelden Publishing ...............................................................28 www.hazelden.org

Vistar Corporate .....................................................................27 www.vistar.com

Insinger Machine Co...............................................................11 www.insingermachine.com

Western Detention .................................................................17 www.westerndetention.com

Institutional Eye Care..............................................................54

Western Union ........................................................................39

www.institutionaleyecare.com

www.westernunion.com

Jones-Zylon Co. .......................................................................13 www.joneszylon.com

Wexford Health Sources .....................................................5 www.wexfordhealth.com


BY PERLA JOHNSON PROFILE FROM SECURUS TECHNOLOGIES IMPROVING LIVES FROM THE INSIDE OUT

Family Bond Strengthened Using Digital Tablets for Incarcerated

Ex-offender Sean Statzer is using the same musical talents he had as kid to make a living, now working in the producing industry.

This profile series will feature interviews with incarcerated individuals who have been empowered with educational technology and communication tools provided by Securus Technologies to help prepare for successful reintegration to society upon release. This first profile highlights Sean Statzer, who has been released from a correctional facility. Imagine having a daughter 50 CORRECTIONS FORUM • MARCH/APRIL 2020

born just three months after you landed in jail. For Statzer, that was a harsh

reality, that was even harder, because it fell on Father’s Day. Those years, days, minutes, and seconds dragged on. Now, he is thrilled to be back at home with his daughter. When he was serving time, there was something he looked forward to each day that helped keep his relationships strong and filled him with hope.

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“My family and I emailed every day. It made a world of difference in my life. It was amazing. It gave me something to look forward to, a breath of fresh air. It was my support system,” Statzer stated. There are many digital solutions for users to stay connected with family and friends, including eMessaging on provided tablets to help maintain and nurture relationships between loved ones. The handheld devices also offer access to media entertainment and free eBooks and educational resources as well as additional programs. For safety, inbound and outbound communications are reviewed by correctional staff so they can reject and/or report inappropriate correspondents. The paperless solution also reduces the risk of contraband. For someone who has been sentenced to nine years, having that communication tool was a lifeline. Statzer was transferred to three prison systems. For three years, it was a 9.5-hour drive for his family to visit him. Instead, at first he communicated with his loved ones through letters, which was often difficult. Statzer says the lack of communication put a strain on his relationships. Improvement finally arrived when he was transferred to a facility with a fully functional communication system from Securus Technologies. “Once I got into a prison system that had eMessaging, I was thankful that I was finally able to communicate,” Statzer added. “Having eMessaging changes your focus. It helps you stay strong and keep hope.” While he was incarcerated, Statzer stayed positive with the educational videos, continuously watching those on his favorite subject, history. He also read hundreds of eBooks. These resources were available to him on the tablet to prepare him for reentry and a better life. “Nobody cares about my criminal history. What matters is that I’ve shown improvement. I’m valuable because of the time and energy I spent preparing for re-entry, which I couldn’t have done without the tablet,” Statzer said. He is using the same musical talents he had as kid to make a living, now working in the producing industry. Additionally, Statzer spends his time speaking to thousands of youth from underserved communities in hopes that they can learn from his life lessons and use their talents in productive ways. “I want to pave the way for these kids. I came from the same neighborhoods they’re from. You can make a legal way. I use music as a tool to reach youth. I want to make them job ready, not jail ready.”

Contributed by Perla Johnson, marketing communications manager, Securus Technologies. VISIT US AT WWW.CORRECTIONSFORUM.NET

SCHEDULING Continued from page 30 mobile app. The software provides instant communication. Administrators can communicate with staff via email or text message to relay schedule information or fill open shifts. Messages can be sent to individuals, all employees or a selects group of officers based on credentials, shift, skill or availability. ScheduleAnywhere also manages time-off and schedule requests. Officers can submit cover, swap, time-off and other schedule requests online. Administrators can accept or deny the request; the schedule is immediately updated to reflect changes, and affected officers are notified. Its integrated messaging system allows managers to instantly contact available and qualified individuals or groups of employees, explains Forknell. “This ensures shifts are covered with properly qualified personnel when a staff member calls in sick or if an emergency arises and the department requires extra manpower. The software also allows managers to message one another about shared employees, and it provides visibility of schedules across the entire organization to reduce overtime and safeguard against scheduling conflicts.”

Customer Results In 2017, the El Dorado County Probation Department in Shingle Springs, Calif., began using ScheduleAnywhere for its department of approximately 60 employees. Prior to that, the employee schedule was created on paper for employees across three offices. Using a manual schedule, there was no back-up schedule or online/sharing capabilities. This meant staff and supervisors could not access the most current version of the schedule when they were not at the department. Another challenge, the paper schedule often needed to be replaced and rewritten after continual use by employees. Now, ScheduleAnywhere allows employees to check their schedules, request time off, and review coverage/staffing needs from any computer or mobile device. Schedules can easily be shared with other divisions, giving managers an up-to-date, live look at which employees are on shift in each location and who is available for coverage needs. It gives deputies real-time, remote access to the current shift schedule. “This ensures proper shift coverage without the need for time-consuming phone calls, text messages and emails,” explains Forknell. El Dorado Supervising Deputy Probation Officer Kyle Heller says, “The response from staff has been excellent. They appreciate the ability to access the schedule, request time off and check their schedules when they are out of the workplace.” Management has a reason to like it too. Says Forknell: “ScheduleAnywhere reduces overtime up to 90% and cuts time spent on scheduling by up to 75%.” % CORRECTIONS FORUM • MARCH/APRIL 2020 51


PROFILE FROM HAZELDEN HOW THE MINNESOTA DEPARTMENT OF CORRECTIONS HAS REDUCED RECIDIVISM BY TREATING BOTH CRIMINAL AND ADDICTIVE THINKING.

Why Addiction Treatment Should Be Standard for Inmates

Addiction affects the majority of inmates. In the United States, 65% of inmates meet the DSM-IV criteria for substance use disorder, according to a 2010 report by CASAColumbia. However, state agencies like the Minnesota Department of Corrections report that number to be as high as 90%. Unfortunately, this widespread disease is often overlooked. CASAColumbia says only 11% of inmates with a substance use disorder receive the treatment they need. Due to the strong link between substance use disorder and crime, offenders who have not received treatment often relapse upon release—into drug use as well as criminal behavior—and reenter the justice system within 12 months. 52 CORRECTIONS FORUM • MARCH/APRIL 2020

Lack of treatment ultimately fuels the revolving doors of our correctional facilities, contributing to the rising costs of corrections throughout our country.

Evidence-based treatment reduces recidivism Substance use disorder treatment is shown to reduce recidivism—even when entered involuntarily, according to the

National Institutes of Health’s Addiction and the Criminal Justice System fact sheet. Forced abstinence during incarceration does not yield the same results. For decades, the Minnesota Department of Corrections has been providing addiction treatment to inmates at all custody levels except maximum. Treatment capacity has been expanded to over 1,000 beds in recent years. The department’s program uses evidence-based practices, including cognitivebehavioral therapy (CBT), to avert unhealthy thoughts and behaviors. The Minnesota Department of Corrections conducted and published a comprehensive study on the outcomes of the department’s treatment programs on inmates

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mented the curriculum and followed up with participants six months after completing the program. According to the Iowa Consortium for Substance Abuse Research and Evaluation’s 2012 Jail-based Substance Abuse Treatment Program: Final Outcome Evaluation Report, 93% of the participants who successfully completed A New Direction were abstinent from drug use and 96% had not been arrested. These results are significant considering the Bureau of Justice Statistics reported in 2014 that 77% of prisoners released in 2005 were rearrested within five years, with 29% of prisoners being arrested within the first six months of release.

with a substance use disorder. The results in the department’s 2010 Prisonbased Chemical Dependency Treatment in Minnesota Outcome Evaluation show program participation reduced all three recidivism measures: rearrest, reconviction, and reincarceration for a new offense. The research also concluded that longer treatment programs were not always more effective.

Three-month and six-month programs demonstrated better results than programs shorter than 90 days or longer than 12 months. Ultimately, the evaluation found successful completion of the substance use disorder program reduced recidivism by 23%. Several other facilities have adopted the Minnesota Department of Corrections’ treatment model, known as A New Direction, and documented successes with the program. The Iowa Department of Public Health imple-

Providing treatment saves money In addition to slowing the revolving doors of U.S. prisons and jails, providing substance use disorder treatment also reduces societal costs. The National Drug Intelligence Center estimated the U.S. spent $113 billion on drug-related crime, including criminal justice system costs, in 2007. According to the study Cost-Effectiveness of Connecticut’s In-Prison Substance Abuse Treatment, every dollar spent on prison-based treatment programs saves the public $2 to $6 due to reduced criminal behavior and reincarceration More information about the Minnesota Department of Corrections model, A New Direction, is available at Hazelden.org/AND. A New Direction curriculum is available for purchase through Hazelden Publishing.

VISIT US AT WWW.CORRECTIONSFORUM.NET

CORRECTIONS FORUM • MARCH/APRIL 2020 53


COMPLETE EYEGLASSES

$14.95

RX Eyeglasses On-Site Optometry On-Site Ophthalmology Testing Clearly identifying medications requiring special handling, such as those covered by USP <800>, is important for the safety of your staff and your patients. Available in 4 sizes and 2 thickness, these bags are latex free, manufactured from high quality low-density polyethylene, are economically priced and are ready for immediate shipment.

www.MediDose.com.

RapidPak® 3-in-1 Dissolvable Paks Saves Time and Money RapidPak is a 3-in-1 dissolvble pak that contains an individual portion of shower, shampoo and shave formula. The outer layer of a RapidPak single-use pak dissolves in water, leaving no waste behind, plus the paks make distribution quick and efficient quick and efficient.

JonesZylon is introducing a new meal delivery system. The meal tray is a 5compartment self-stacking tray that seals off each compartment and has underside compartment height to keep food from getting on bottom. The trays are paired with small, medium or large heavy duty corrections grade carts that fit a surprisingly large number of trays. Long lasting casters. Can add a heat box right away or add one later to convert to a heated cart if you have temperature issues. For more info visit https://www.joneszylon.com/ ServeSmart/ For a video to explain visit https://www.joneszylon.com/Media/ JonesZylon-ServeSmartProducts.mp4

1000 Facilities Nationwide 44 States - Federal in all 50 States Correctional Vision Care Since 1983

Institutional Eye Care LLC website: institutionaleyecare.com email: info@ institutionaleyecare.com

Flexible Silicone Bowl Keeps Officers and Inmates Safe FDA-Approved Silicone Bowl retains its original shape if bent, twisted, or stepped on. Cannot be crushed or melted down and turned into other shapes. Designed for maximum single-serving capacity and stacks together without sticking.

Jennifer Kapinos Assistant Publisher Corrections Forum • Courts Today

310-374-2700 www.correctionsforum.net www.courtstoday.com

1-800-334-9880 www.bobbarker.com

54 CORRECTIONS FORUM • MARCH/APRIL 2020

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