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Vol. 6 No. 1 February 2007

Assuring YOUR Information — DISA’s Richard Hale p10

Stepping Up the Bandwidth with SATCOM p5

Multinational Information Sharing p8

Operations Director Promoted p13

DISA and Netherlands Partnership p18


Teleport Program

deployed warfighters with multiband, multimedia,

Provides

and worldwide reach-back capabilities to DISN

Greater Capabilities

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that far exceed current capabilities. Teleport is an extension of the Standardized Tactical Entry Point

he second level of initial operating capability

(STEP) program, which currently provides reach-back

(IOC 2) for the DoD Teleport Program

for deployed warfighters via the Defense Satellite

was achieved Nov. 15, 2006, with the

Communications System (DSCS) X-band satellites.

successful implementation of ultra-high-frequency

This system provides additional connectivity

communications terminals and associated baseband

via multiple military and commercial SATCOM

equipment at four Teleport sites, located in Okinawa,

systems, and it provides a seamless interface into

Hawaii, Virginia, and Italy.

DISN. The system provides inter- and intra-theater

“The Teleport Program manager and his

communications through a variety of SATCOM choices

organization have worked diligently to ensure the

and increased access capabilities.

accomplishment of this major milestone,”

said Diann McCoy, DISA component acquisition executive. “They should be proud of this achievement as I am proud of their commitment to the DoD Teleport Program success and continued support to the warfighter.” The DoD Teleport Program integrates, manages, and controls a variety of communications interfaces between the Defense Information System Network (DISN) terrestrial and tactical satellite communications (SATCOM) at a single point of presence. The system is a telecommunications collection and distribution point, providing

The Grid is produced by the Corporate Communications Division of the Strategic Planning and Information Directorate (SPI), Defense Information Systems Agency (DISA), to provide information about agency programs, initiatives, activities, issues, and developments to customers, partners, and employees. The views and opinions expressed are not necessarily those of the Department of Defense or DISA. Send correspondence to Editor, The Grid, ATTN: SPI4, P.O. Box 4502, Arlington, VA 22204-4502. Phone DSN 327-6900 or commercial 703-607-6900. Send e-mail to CorporateCommunications@disa.mil. Director, DISA; Commander, JTF–GNO

Lt Gen Charles E. Croom Jr., USAF

Director, SPI

John J. Garing

Chief, Corporate Communications

Irene Ivone

Production Team

DISA Corporate Communications

The Grid February 2007

2


Defense Spectrum Summit Provides Information

provide the warfighter with the necessary spectrum

Exchange

director, and Army MG Marilyn Quagliotti, DISA vice

to perform his mission. Air Force Lt Gen Charles E. Croom Jr., DISA director, both provided keynote addresses during

By Dennis Love, Defense Spectrum Organization

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the summit. Quagliotti described the way ahead for spectrum management in four key areas: net-centric

he 2006 Defense Spectrum Summit was held

spectrum management transformation, emerging

Dec. 4 through 8 in Annapolis, Md., and was

spectrum technologies, review of spectrum polices

co-sponsored by the Office of the Assistant

and enforcement, and leadership role in managing spectrum transformation.

Secretary of Defense for Networks and Information

The summit provided a forum for the federal

Integration and the Joint Staff Director for Command, Control, Communications, and Computer

community, the international community, and

Systems (J-6).

industry to discuss spectrum issues and share ideas for solutions regarding spectrum challenges, both

“Spectrum Transformation: Full Partnership” was the theme for this year’s summit, and

policy-related and technical. The attendance of

the theme underscored the importance of the

senior DoD spectrum leadership, along with other

spectrum community working together to manage

government, industry, and international stakeholders,

the spectrum resource. The summit provided a

provided an opportunity to elevate critical spectrum

unique opportunity to bring together spectrum

access issues and to propose solutions and strategies

representatives from DoD, other government

for the future. Additional information on this summit can be

agencies, industry, academia, and the international community. The summit emphasized the need for

obtained at http://afcea.com/events/spectrum/

improved spectrum management and use of the

info.asp.

electromagnetic spectrum. The opening keynote address was provided by John Grimes, assistant secretary of defense for networks and information integration and DoD chief information officer. His presentation focused on the criticality of the spectrum resource, as demonstrated during Operation Desert Storm. “My biggest focus has been on the warfighter. One of the most important issues is spectrum,” Grimes said. “We cannot take equipment into any country and just turn it on. Our operators are very concerned regarding spectrum with coalition forces and [with] NATO in Afghanistan. Frequency management has become very important. We are looking for ideas to plow back into our policies and strategies.” Navy VADM Nancy Brown, director of Command, Control, Communications, and Computer Systems (J-6), provided a keynote luncheon address. She described spectrum as a limited resource, and she

“Spectrum Transformation: Full Partnership” was the theme for this year’s Defense Spectrum Summit. The event, held Dec. 4 through 8, provided an opportunity for a variety of spectrum representatives to discuss how they can support warfighters like those pictured above. Department of the Navy photo

discussed the need to work together to 3

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February 2007


Turning IA Certification and

different people in different military services within the IA community can access to learn and share

NetCentric Process Accreditation into a

information about the certification and accreditation of software. Applying the previous hypothetical example to DIACAP, assume the Air Force decides to implement new software onto its network. The Air

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Force can provide continual, real-time information

hen the Defense Information Assurance

regarding its processes from start to finish. When

Certification and Accreditation Process

the Army wants to implement that same software,

(DIACAP) became active in July 2006,

it merely signs onto DIACAP and does a search

it represented a new, net-centric way of sharing

for that specific software. The Army can pull the

information assurance (IA) certification and

information it needs quickly. The Army can also share

accreditation information among DoD services and

information it learns about the software, so that

agencies. Now all services can share information and

future generations can learn about it.

can build upon the IA certification and accreditation

Additionally, as software changes or as malicious

results of other services. “All systems that hook up to a network are at some risk [from malicious attacks]. DIACAP is a process that uses computer systems, processes, and tactics to look at IT systems’ information assurance capabilities,” said

users’ capabilities

better fit for a netcentric environment. We are moving

change, the online

from a paper-intensive environment to a net-

current information

centric environment.”

about certification and

— Air Force Lt Col Charles “Chuck” Allen, chief of DISA’s

accreditation of that

Information Assurance Branch

software. The most

“DIACAP is a

easily to reflect the most

current information

Air Force Lt Col Charles

available will be

“Chuck” Allen, chief of the Information Assurance

reflected in DIACAP. There will be no need to fill out

Branch of DISA’s Strategic Planning and Information

a new set of paperwork every time the software

Directorate.

changes or if something new is learned about

The old process, known as the DoD Information

malicious users.

Technology Security Certification and Accreditation

“DIACAP is a better fit for a net-centric

Process (DITSCAP), was a fixed, “stovepipe” process,

environment. We are moving from a paper-intensive

which generated a lot of paperwork. If, for example,

environment to a net-centric environment,” said

the Air Force decided to implement new software into

Allen. He also added that with DIACAP, DoD has

its network. The Air Force tested the software, and

“better situational awareness of its systems. We have

if necessary, it developed ways to counteract any

a better way to mitigate problems as they arise.”

weaknesses discovered.

“The cool thing is, DIACAP requires no new

If the Army wanted to use the same software,

system, no special software. You can be anywhere in

the Army could shuffle through stacks and stacks

the network and have access to everything you need

of paper to try and find information regarding the

to do your job,” said Allen, referring to those who

Air Force’s certification and accreditation efforts,

perform certification and accreditation services.

or the Army could conduct its own certification and

“People understand what we’re trying to do, and

accreditation process and find its own results.

that’s a good thing,” Allen said. “We’re adapting to

A July 2006 memorandum from the Department

a ‘change environment.’ We’re becoming better at

of Defense (DoD)’s chief information officer describes

presenting information that is more current. Our

a need for an “enterprise process for identifying,

[DISA’s] job is to lead the way.”

implementing, and managing IA capabilities and services.” DIACAP is designed to serve that need. DIACAP includes a Web-based portal that The Grid February 2007

records can be updated

4


Renovated Joint Operations Support Center Opens

Stepping Up the Bandwidth with SATCOM —

By Air Force Lt Chad Johnson, JSSC

An Overview of DISA’s SATCOM

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Program Management Office he Joint Staff Support Center (JSSC) marked

By Carol Scheina, Corporate Communications

the official opening of the newly renovated Joint Operations Support Center (JOSC) with a

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formal ribbon-cutting ceremony on Jan. 31, 2007 at the Pentagon. The JOSC is a state-of-the-art service desk designed to provide worldwide command,

hat does the Satellite Communications (SATCOM) Program Management Office (PMO) do? Joe Mansir, deputy program

manager for the SATCOM office, answered that

control, communication, and computer system (C4)

question by giving an overview of the office and

support through the Joint Staff to warfighters.

answering audience questions at a brown bag event

The JOSC represents a major milestone in

held Jan. 10 at Seven Skyline Place.

improving the JSSC’s quality of service to the Joint

“DoD has a critical need for satellite

Staff and the warfighting community, thus reducing overall costs. The JOSC is a single point of entry for

communications — and this need will continue for the

Global Command and Control System (GCCS) and

foreseeable future,” said Mansir. He noted that prior

other C4 outage alerts, new requirements, changes

to the Sept. 11 terrorist attacks, commercial SATCOM

to existing requirements, and requests for service.

satisfied 20 percent of DoD’s communications

The highly skilled JOSC subject matter

requirements. During Operations Enduring Freedom

experts use proven information technology (IT)

and Iraqi Freedom, commercial SATCOM satisfied 80

troubleshooting methods and problem-solving

percent of DoD’s requirements. The SATCOM PMO was organizationally

techniques within the new center, thus allowing the service desk to provide quality IT services in

restructured within the SATCOM, Teleport, and

response to requests. The JOSC is using industry’s

Services Program Executive Office under Rebecca

best practices, as reflected in the Information

Cowen-Hirsch. The office is led by Army COL

Technology Infrastructure Library (ITIL), which is

Allen Green, the SATCOM program manager. It is

a framework of best IT practices, and the center

organized into three branches: the Program Control

is integrating those techniques into current JSSC

Branch, the Current Operations Branch, and the

operations.

Acquisition Services Branch. Additionally, the Defense Information Technology Contracting Organization

Navy CAPT Anne Westerfield, the JSSC commander, was the host for the ceremony. She

(DITCO) branch located at Scott Air Force Base, Ill.,

presented the JOSC as a fully functional, improved

provides contract support for all commercial SATCOM

facility ready to service the warfighter in the most

services and is an integral part of the SATCOM PMO

efficient manner possible.

team. At the brown bag event, Mansir provided an overview of all the SATCOM PMO branches.

Air Force Lt Gen Charles E. Croom Jr.,

The Program Control Branch provides

DISA’s director, and Navy VADM Nancy Brown, the Joint Staff director for Command, Control,

administrative support, acquisition documentation,

Communications, and Computer Systems, also

resource management, and contract support. The

participated in the ceremony. Both leaders gave

branch that provides the bulk of direct support to the

heartfelt thanks to the men and women of the JSSC

customer is the Current Operations Branch. “The Current Operations Branch is our primary

as well as the civilians, contractors, and military

interface with the customer,” said Mansir. “People

personnel running the JOSC for their dedicated service in support of the warfighter.

6

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February 2007


 SATCOM cont.

Have you ever heard of anyone needing less

who need commercial SATCOM come in with a

bandwidth? Anyone want to go back to dial-up after

request, and this branch helps get them through the

high-speed?” But how do DISA and SATCOM fit in with

process.”

the need for more bandwidth and greater

Mansir noted that the customer base is very diverse, ranging from people who are extremely

communications capabilities? DISA is DoD’s only

knowledgeable about SATCOM to people who have

authorized service provider for mobile fixed and

little working knowledge. The Current Operations

mobile satellite services according to an Assistant

Branch team members need to be prepared to work

Secretary of Defense for Network Integration and

with all customers.

Information (ASD NII) memo dated Dec. 14, 2006. Additionally, the commander of U.S. Strategic

Lastly, the Acquisition Services Branch provides support for acquisitions planning. Members of that

Command has designated DISA as the commercial

branch research emerging technologies and develop

satellite system expert. The responsibility to provide

commercial satellite (COMSAT) reports and analysis.

satellite services falls on the shoulders of the SATCOM PMO. However, Mansir noted that even with

“To put things into our contracts, we need to be able to understand where commercial

the authorization to conduct all SATCOM operations,

satellite technology is going,” said Mansir. COMSAT

the program office doesn’t want to fall back on

is becoming a critical piece of the military

policy. “We want people to come to us because we’re

communications architecture, Mansir added. It is a

good,” Mansir said. “How will we do that? We will be

new way of doing things.

operationally responsive. We will deliver things when

“Industry is becoming smarter and smarter in how it provides bandwidth,” Mansir noted. Using

the warfighter needs it. We will be customer-focused

COMSAT is part of DoD’s overall strategy to meet the

and cost-effective.” Mansir spent some time at the brown bag

need for ever-increasing bandwidth. And, as Mansir

discussing the two contract vehicles that the SATCOM

asked, “Are we going to go back to less bandwidth?

The Grid February 2007

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PMO works with: Inmarsat Services, which provides

support simultaneous instead of doing one task at

mobile satellite services, and Defense Information

a time. As a result, the SATCOM PMO has had a

System Network (DISN) Satellite Transmission

73-percent reduction in time needed to provide a

Services – Global (DSTS-G), which provides fixed

contract award.

satellite services.

The SATCOM PMO is also planning to recommend

Since 2001, DISA has serviced 310 task orders

improvements to the Web portal that the warfighter

worth approximately $600 million for fixed satellite

uses to submit requests for SATCOM services. The

services. In 2006, there were 80 task orders worth

office is also working to improve its operational

approximately $161 million for fixed satellite

support to the warfighter by increasing support

services.

at the Global SATCOM Support Center from eight

“We are persuing capability enhancements

hours a day, five days a week to 24/7 support.

[with the Inmarsat contract],” Mansir said. “In the

Lastly, the office is standardizing the process and

future, the warfighter will have direct access into the

documentation required when requesting satellite

DISN. We are also perusing bulk L-band leasing and progressive pricing in our contract modification.” Lband frequencies are ideal for using between satellites and between terrestrialsatellite communications.

support and establishing

“We want people to come to us because we’re

We will be operationally responsive. We will deliver things when the warfighter needs it. We will be good. How will we do that?

contracts. It’s not just providing support that’s important to the SATCOM PMO; it’s also ensuring that DoD is spending its money

By leasing L-band satellite

customer-focused and cost-effective.”

capabilities in bulk, the

— Joe Mansir, deputy program manager, DISA SATCOM

and efficiently. Section

warfighter will have greater

office

803 of the National

access to that band of

on COMSAT effectively

Defense Authorization

spectrum, and, also, the

Act for fiscal year

cost will be cheaper because of progressive pricing.

2005 challenged DoD to procure COMSAT in a

A recent contract modification to DSTS-G was

more strategic way. In fiscal year 2006, DoD was

recently completed in December 2006 and added

challenged to spend more time on cost analysis, to

X-band coverage to the services that the satellite

leverage purchasing power as the primary buyer of

contract provides. X-band coverage is typically used

satellite services, and to seek out more multi-year

to assist in pinpointing weapons targets as well as

contracts.

long-range ground and weather mapping.

As the sole provider of fixed and mobile satellite

Currently, the provisioning process is extremely

services for DoD, DISA’s SATCOM PMO has to take

complex. Mansir emphasized that the SATCOM PMO

those challenges to heart. The amount of SATCOM

is working on streamlining its process. Improvements

bandwidth purchased is increasing, but the amount

in service are aligned with the SATCOM PMO’s goals

actually spent on SATCOM is constant. This means

to improve customer satisfaction and improve

that DoD, as the single buyer of commercial satellite

performance management. The office also aims to

services, is leveraging its purchasing power. The

reduce the time needed to process an order from

SATCOM PMO continues to research ways to keep

when the warfighter first requests satellite services

the costs down, the services improving, and the

to when the warfighter has those services at his or

customer happy.

her fingertips.

“COMSAT is very competitive and complex. Most

“Parallel provisioning should decrease the overall

people want to make it simple, but it’s not,” Mansir

provisioning time [needed to complete a contract],”

said.

Mansir said. Parallel provisioning involves conducting the tasks necessary to provide a contract a satellite

7

The Grid

February 2007


Multinational Information Sharing

available technologies to incrementally improve the

DISA Leads Efforts for

capabilities of MNIS, including collaboration services and cross-domain solutions.

By Miriam Moss, DISA Corporate Communications

A

The MNIS concept calls for an information-sharing environment that enables multinational commanders to

s U.S. and coalition forces wage an international

rapidly and effectively share and consume information

war on terrorism, the need to share information

from mission partners operating across the strategic,

and intelligence is crucial to the war’s success or

operational, and tactical continuum. Joint force

failure. The Multinational Information Sharing Program

actions will be integrated with government agencies,

(MNIS) plays a key role in facilitating the information

nongovernmental organizations, first responders,

exchange among coalition forces.

and private volunteer organizations in a multinational environment. This type of integrated network that MNIS

Operations in Afghanistan and Iraq have highlighted the need to construct information-sharing networks

aims to perfect will reduce the risk to the United States

that could incorporate specific coalition members and

and its partners of uncoordinated, counterproductive

partners, as well. With so many nations coming together

actions; fratricide; collateral damage to noncombatants;

and using varied networks, interoperability is a major

excess cost; and negative impacts on personnel,

challenge. Incompatible networks cannot provide critical

materials, national prestige, and international goodwill. A coalition networking strategy was developed to

information to all parties in a timely manner; therefore, network incompatibility endangers the warfighters and

outline how the coalition networks will work together.

hinders mission objectives.

The strategy describes the development of a two-tier concept to define different types of networks with

The MNIS program was developed to improve information sharing with coalition member nations such

which coalition partners will work. Tier 1 capabilities are

as Australia, Canada, New Zealand, the United Kingdom,

those with boundary protection service (BPS), which is

France, and Germany, according to Myra Powell, the

similar to a guard or firewall, and it allows connectivity

former MNIS program manager. The program also aids

to national command and control systems. Tier 2

users in understanding disclosure policy rules and helps

capabilities are those that do not have BPS solutions

with language translation.

and therefore need to run off standalone infrastructures to lessen the risk of malicious hacker attacks.

DoD, the military services, the combatant

MNIS has three fielded capabilities within its

commands, the Multinational Interoperability Council, and the Combined Communications-Electronics Board

portfolio that address specific information-sharing

(CCEB) convened in 2004 to develop information-

requirements in an effort to achieve a single, integrated

sharing capabilities at the multinational level. They

network for multination coordination. Those capabilities

reached a consensus that resulted in DoD Instruction

are: Combined Enterprise Regional Information

8110.1, “Multinational Information Sharing Networks

Exchange System (CENTRIXS), Griffin, and the

Implementation.”

Combined Federated Battle Lab Network (CFBLNet). CENTRIXS is a Tier 2 capability that allows the

The instruction stated that DoD needs to transition from an “as-is” state to a MNIS capability to cultivate

exchange of intelligence and classified operations

the sharing of operational and intelligence information

information at the secret, releasable level. It is a

with multinational partners over a single seamless

combination of separate multilateral and bilateral

multilevel information network within the global

networks, each with a global connectivity that allows

information grid (GIG).

the United States and coalition nations and their forces to securely share mission-specific operational and

The instruction also directed the establishment of the MNIS Program Management Office (PMO), which

intelligence formation. CENTRIX supports operations

is responsible for identifying, managing, sustaining,

Enduring Freedom and Iraqi Freedom and others, as

and transitioning fragmented systems and capabilities

well as the Global War on Terrorism. There are currently

toward an integrated multinational information sharing

77 participating nations, including the North Atlantic

network using the GIG. The PMO also investigates

Treaty Organization (NATO), involved with CENTRIXS.

The Grid February 2007

8


More than 26,000 people use the system at 150 sites

by cryptography; hence, information is passed over

worldwide.

different domains simultaneously using common

DISA serves and connects the command enterprise

communications and terminal equipment.

elements, which consist of servers, applications, and

Griffin provides capabiltiies to e-mail with

encryption systems that form autonomous service

attachments, shares common operational picture

environments interconnecting command enclaves

information, allows cross-domain Web and chat services,

through existing regional communications networks.

exchanges military messages, and accesses directory

This allows bilateral or multilateral access among

services.

cooperating nations and international organizations.

CFBLNet is a laboratory environment that uses

Griffin is a Tier 1 capability, originally developed

a distributed wide-area network to experiment with

by the CCEB and primarily designed to support the

new capabilities, assessing capability maturity and

strategic-operational levels of command. Planning,

applicability by conducting research and development

implementing, and executing multinational plans and

trials. CFBLNet has a strong correlation to the

operations are provided via Griffin. It permits classified

development of coalition interoperability, doctrine,

information sharing between participating nations

procedures, and protocols that can later be transitioned

from their national classified networks and command

to operational coalition networks in future contingencies.

and control systems by allowing different domains

The laboratory uses a string of network equipment and

from different nations to operate using a common

services from various national and international battle

architecture. Under Griffin, domains are separated

laboratories and experimentation sites. Results are used to identify and implement incremental improvements to CENTRIXS and/or Griffin. The DISA MNIS PMO is responsible for sustaining and maintaining the current MNIS portfolios of CENTRIXS, Griffin, and CFBLNet capabilities. The MNIS PMO will also explore the convergence of tier 1 and tier 2 capabilities. The DISA Defense Enterprise Computing Centers (DECC) will play a key role in MNIS in the future. A transition of MNIS operations to the DISA DECCs is in the planning stages. This centralization effort will create a partnership between DISA global operations, the DISA Center for Computing Services, and affected combatant commands. DoD is currently deciding if a new acquisition program is warranted as a follow-up to CENTRIXS and Griffin. The decision is linked to a recently completed capabilities-based analysis. This initiative is rooted in integrated priority lists and operational requirements conveyed by U.S. combatant commands. DoD’s decision will determine the next direction for MNIS, whether to sustain and incrementally improve the current program capabilities or to initiate an acquisition program for the

The Coalition Color Guard displays American and Afghan flags. Multinational information sharing is cruicial to the success of missions that involve multiple nations. Photo by Army SGT Laura E. Griffin

next generation of MNIS capabilities.

9

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February 2007


he pointed out that sharing information has posed some problems in the past. “Improving sharing is tricky because the more people with whom we share a secret, the less likely

Thwarting the Cyber Threat

a secret is to remain a secret,” Hale said. “On the other hand, what we found in the past is when we don’t share information, problems occur. When we

By Jerome W. Mapp, Corporate Communications

R

have not shared information appropriately, we’ve had some real disasters because consumers who needed information could not get it.”

ichard Hale has a tough job. As the DISA’s

Hale said that those in the information assurance

chief information assurance executive,

business are working hard to implement the DoD

he looks for threats to the Department of

data strategy, which stresses a need to switch to an

Defense’s (DoD) vast computer system.

access-control culture that is far more responsive to

DISA’s information assurance program employs

consumers’ changing and often unpredictable needs.

measures that protect and defend these systems

“Only a consumer can know when a consumer

in the face of sophisticated threats and daily attacks. Hale said that DISA’s role in keeping DoD’s

needs a piece of data, not a producer,” he added.

computers safe from outside threats relies on two

“This is a big shift in how we’ve thought about

components of the information assurance strategy.

information in the past. In the past, we said only

“Information assurance has two major pieces,”

the producer can know who needs the producer’s information.”

he said. “One is, we’re trying to make sure that

Hale described the shift as going from a

DoD can continue to do its mission in spite of a cyberattack, especially a cyberattack by someone

“need-to-know” state to one where the notion of a

who wants to gain military advantage via that

consumer-driven need gives that consumer greater

cyberattack. In that sense, this notion of mission

choice in deciding if he or she needs a particular

assurance is really dependability in the face of such

piece of data. “What this means is that we have got to drive

an attack.

identity,” he said. “The notion of identity is an

“One of our big challenges is figuring out how to make security protections that are as noninvasive as

important one in many other walks of life. We can’t

possible so that mission execution is as unaffected

transact business until somebody knows who we are,

as possible,” Hale continued. “Information assurance

knows our reputation, things like that.” Hale said that the answer to this is DoD public

written more broadly is dependability in the face of

key infrastructure (PKI), which DISA was responsible

anything happening. That includes making sure that

for designing, building, fielding, and

DoD missions continue in the face of everything associated with reliable operation of computer systems.” Hale described the second element

figuring out how to make security protections that are as noninvasive as possible so that mission execution is as “One of our big challenges is

unaffected as possible.” — Richard Hale, DISA’s chief information assurance executive

“PKI is an identity-credentialing system that we want to use for all sorts of things as they pertain to DoD information assurance,” Hale said. “We want to authenticate identities and hold people accountable for data accesses. PKI can also be used for other useful things such as encrypting

of information

information or signing information.”

assurance as

Hale said that all of DISA’s products and services

improving sharing of information while maintaining

have to consider those two primary information

DoD’s ability to keep a secret when it wants to. But The Grid February 2007

operating.

10


application that is composed of services, and figuring out the security needs and then building that service or that application so that the attack is unlikely to succeed.” Hale said that DoD’s computer systems are continually under attack, mostly by hackers that he describes as opportunistic — hackers with a profit motive. “They’re simply trying to compromise machines so those machines can be used to send spam or run Web sites,” he said. “These attacks are not specifically directed at DoD’s computers, but are directed at any vulnerable machine on the Internet.” Hale said that the opportunistic hackers pose a threat to DoD’s systems because they could likely provide cover for a more ominous threat generated by a real-world enemy who has a militaristic goal behind their cyber threat. “We’ve got to lower the background noise of opportunistic hackers so we have a chance of

Richard Hale, DISA’s chief information assurance executive. DISA photo by Donna Burton

spotting these national government hackers in their buildup phase,” he added.

assurance goals — make information assurance

One role of the Joint Task Force-Global Network

noninvasive and improve information sharing.

Operations (JTF-GNO) is to scan the cyber horizon

“Every product manager, or program manager,

for enemies who pose a huge risk to the global

or PEO [program executive office] in DISA is

information grid (GIG), according to Hale.

responsible for meeting these goals,” he said. “Our

“Another mission of the JTF-GNO is to practice

professional security workforce is a critical piece of

with various NetOps [network operations]

helping meet these goals, but the ultimate security

components throughout the GIG, which is a very

responsibility rests with those who are responsible

important part of our strategy,” said Hale

for the programs.”

He noted that DISA has to remain steps ahead

DoD’s ability to accomplish its missions is

of those who would attempt to compromise DoD

dependent on it’s ability to deliver the services. Hale

computer systems, be it a state-sponsored attack

noted that everything DISA does has to contribute

from a foreign enemy or a hacker seeking to attack

to the overall DoD mission, despite any adversary’s

the DoD network with the sole intent of making

attempt to keep DoD from doing that mission.

money.

Hale also emphasized that the primary information

Hale spends a lot of his time planning and

assurance goals always have to be in the back of

making sure that DoD has the right overall design for

DISA’s mind.

information assurance and that DISA has processes

“The business of information assurance is far

and programs in place to make sure that the agency

more than configuring operating systems correctly,”

does information assurance properly and provides

Hale said. “This business is thinking about how an

the necessary services to other DoD agencies.

adversary might attack a particular service that

“A lot of different parts of DISA provide these

DISA is standing up on the [network], or a particular

information assurance services to the rest of

11

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12

February 2007


RADM Hight Selected

 Information Assurance cont. DoD so that they can properly implement

as Next

DISA Vice Director

information assurance,” Hale said.

By Carol Scheina, Corporate Communications

He praised the DISA and DoD-wide effort of implementing information assurance, citing the team

N

effort involved in the various processes. He noted in particular John Grimes, assistant secretary of defense for networks and information integration and chief information officer; Air Force Lt Gen

avy RADM Elizabeth Hight, currently DISA’s principal director for Global Information Operations and the JTF-GNO’s deputy

commander, has been selected to serve as DISA’s

Charles E. Croom Jr., DISA director; and Army MG

next vice director following the retirement of DISA’s

Marilyn Quagliotti, DISA vice director. Hale said that

current vice director, Army MG Marilyn Quagliotti.

their leadership has been crucial to his efforts to

She was also promoted to rear admiral (upper half)

develop a solid information assurance strategy.

in a ceremony held Jan. 3 at DISA headquarters.

“We have the full support of the DoD

Air Force Lt Gen Charles E. Croom Jr., DISA

management team in the execution of this mission,”

director and JTF-GNO commander, hosted the

Hale said. “With their continued support, we can get

promotion ceremony. As Croom discussed Hight’s

this done.”

nearly 30 years of military service, he praised her

For more information on information assurance, visit http://iase.disa.mil/index2.html.

for being “joint all the way.” He noted that Hight’s

numerous assignments were not only diverse, but they also called for her to work with all military services in a joint environment. About a third of Hight’s career has been spent in joint duty assignments. She graduated from Huntingdon College in Alabama magna cum laude as a triple major in psychology, sociology, and social work, and she entered the Navy in 1977. Her early duties included serving as a human resources officer and a public affairs officer. Hight received her master’s degree in telecommunications systems from the Naval Postgraduate School in 1984. She began serving in information technology-related positions, including with the Command, Control, and Information Systems Division of the Office of the Chief of Naval Operations; U.S. Space Command; the Program Executive Office for Space, Communications, and Sensors; and the Joint Staff, J-6, among others. She received a second master’s degree in information systems from The George Washington University in 1997. “My experience, from operations and requirements to policy and

The Grid February 2007

12


acquisition, has given

confidence in

me a firm foundation,”

the patriotism,

Hight said when she

valor, fidelity, and

first entered the agency.

abilities of Rear

“We’ll be successful

Admiral (Lower

because we have a lot of

Half) Elizabeth M.

talent here at DISA and

Hight. In view of

the JTF-GNO.”

these qualities and

Hight came onboard

her demonstrated

DISA in September 2005.

potential for

As the principal director

increased

of the Global Information

responsibility,

Grid Operations

she is therefore

Directorate, she leads a

promoted to

worldwide organization

the rank of rear

of 3,100 military,

admiral (upper

civilian, and contractor

half).”

personnel responsible

Following the

for providing command,

reading of the

control, communications,

orders and the

computer, and

pinning of the

intelligence support to

new rank on her

the nation’s warfighters, and for operating global military information networks. As the deputy

RDML Elizabeth M. Hight, principal director of DISA’s Global Information Grid (GIG) Operations Directorate and deputy commander of the JTF-GNO, was recently promoted to rear admiral (upper half). DISA photo

commander for the JTF-

shoulders, Hight acknowledged the many people who have helped lift her up to

GNO, she provides direct support to U.S. Strategic

her current rank. She noted those who were in the

Command for global information grid network

audience, stating it was her honor and privilege to

operations and defense.

serve with them.

Hight noted that many of the current challenges

Hight also talked about the lessons she has

facing DISA and the JTF-GNO can be overcome

learned throughout her career that have helped her

by allowing smart, technically savvy people think

get where she is. She stated that the biggest single

through different warfighting situations.

lesson she’s learned is to listen to those she works

“We need open-minded people willing to

with.

cooperate and think outside the box. We need to help

“The more I’m quiet and listen, the better I

people understand what it means to transition away

hear,” she said.

from a circuit-based environment,” she said. “I think of someone who thinks of the future,” said Croom when describing Hight and her career and academic accomplishments. Hight’s promotion orders read, “The president of the United States has reposed special trust and

13

The Grid

February 2007


DISA Slidell Employees Honored at Closure Ceremony

means to be a success,” McCoy said. “The greatest

By Carol Scheina, Corporate Communications

circumstances,” she added.

T

testimony of a great organization is when everyone in that organization is able to perform in unknown

Hurricane Katrina Support

he DISA Slidell Continuity of Operations and Test Facility was closed Jan. 19 in a ceremony

One of the greatest “unknown circumstances”

that recognized the facility’s support to the

that the facility faced was when Hurricane

agency and the surrounding Slidell community, the

Katrina struck the Gulf Coast on Aug. 29, 2005,

agency’s strong desire to take care of its people,

and devastated large portions of Louisiana and

and the acknowledgement that DISA will continue to

Mississippi. The city of Slidell was severely damaged,

support the warfighter. The DISA Slidell location was

and many buildings suffered flooding or wind

elected to be closed by the Base Realignment and

destruction. The only building in the city that still

Closure (BRAC) committee in November 2005.

had power was the DISA Slidell facility, which had a

“To the many folks in this organization, we

power generator that kept the facility functioning.

thank you for this contribution,” said Diann McCoy,

The day after the hurricane, the DISA Slidell

component acquisition executive and principal

facility became the base of operations for an

speaker at the deactivation ceremony. “You can leave

estimated 280 city officials and workers. The facility

saying I’ve done my duty. Look what I’ve provided

also became the base of operations for 89 first

to my government. Look what I’ve done for the

responders and their equipment.

warfighter.”

“DISA opened its doors. Without that safe haven,

McCoy described the circumstances of when the

we’re not sure what would have happened,” said Ben

facility was first opened on June 17, 1995 with 70

Morris, the mayor of Slidell. “You have been great

employees. The city of Slidell leased the building to

partners. Thank you all so much for your service to

DISA at the cost of $1 a year, renewable annually. At

this community.”

the time, the agency was looking for a facility that

When the Joint Interoperability Test Command

would serve as a continuity of operations (COOP)

(JITC) in Fort Huachuca, Ariz., lost communications

location.

with the DISA Slidell facility, Air Force Col Deborah

Over the years, the facility’s mission included

Dexter, JITC’s commander, immediately ordered

providing COOP services to DISA computing centers

a rapid deployment team be sent to Slidell to

and testing services. It provided assistance to

provide assistance and work on re-establishing

the DISA migration to the Global Combat Support

communications. There were a total of 13 members

System (GCSS) by testing the Defense Information

from both Fort Huachuca and JITC’s location in

Infrastructure common operating environment. It

Indianhead, Md., who went to Slidell — 11 military

tested for developmental compliance and security

personnel and two contractors.

and information assurance. The facility partnered

“Our number one mission was to restore

with the National Security Agency (NSA) and

communications with the outside world,” said Army

performed certification test and evaluations for

MSG Ronald Ross, satellite systems chief and also

NSA’s systems. The roles and responsibilities of the

the senior enlisted advisor for JITC. The team packed

DISA Slidell facility were many and varied. Over its

communications supplies as well as emergency

11 years with DISA, the facility saw more than 300

rations, clothing, chainsaws, even a washer and a

personnel come and go.

dryer into a truck and began a difficult drive cross-

“You became dedicated to your job. You

country. They made the trip in only two days.

became dedicated to your customers. In the end,

Despite being worn out from the drive, the

this group took on every challenge that came you

team immediately began working on restoring

way. You became experts at what you do. Your

communications. In eight hours, the team had

example serves as an example to all of us what it The Grid February 2007

converted an office room into an Internet café for 14


people in the city of Slidell to contact the outside world and file claims with FEMA. “The best way to describe it is to close your eyes and imagine sitting in the middle of the city dump in July,” said Ross when describing what the city was like after the hurricane hit. Downed trees blocked transportation, mold was already setting in on homes, responders had to deal with mud and flooded areas, and through it all, the DISA Slidell facility served as a safe haven from the destruction. The DISA Slidell building itself wasn’t left untouched by the storm. Trees were downed around it, and insulation was knocked out in places. However, inside that building, the workers of DISA Slidell gathered with their families and began to support the first responders. The DISA Slidell cafeteria was transformed into “Club Fed & Breakfast” — a 24/7 cafeteria that cooked and fed first responders. DISA Slidell personnel also performed laundry service for first responders. “They played host to all the people who came here to help. The fact that people had a safe place to come back to, so they could get their clothes cleaned, take a hot shower, get a meal — that was such a peace of mind,” said Ross. Ross and the team from JITC stayed in Slidell for three weeks. During that time, the team did what they could to help people. They went on what Ross termed “Lil’ Bill runs,” in which they delivered food to families located in areas deemed too dangerous for the Red Cross to deliver. They also managed to track down birthday cakes — a next-to-impossible task, according to Ross — so that the children of Slidell could celebrate their birthdays. “I was extremely impressed with the attitude of the people here,” said Ross. “They adapted. They stayed busy.”

Human Resource Success The response to Hurricane Katrina showed that DISA employees care about each other and care about their community. Another way that DISA demonstrated its commitment to its employees is through its human resources efforts. The DISA Slidell human resources plan was

(Top, from left to right) Air Force Col Deborah Dexter, JITC commander; Air Force Lt Gen Charles E. Croom Jr., DISA director; and Ben Morris, Slidell mayor, stand at attention as the flag that flew over DISA Slidell is lowered. DISA photo by Carol Scheina

completed in December 2005. However, the human resources team was already at work

16 15

The Grid

February 2007


 Slidell cont.

Finance and Accounting Service; SERCO, a private

immediately following Hurricane Katrina.

organization that provided assistance in resume development, interview techniques, and other

The team began working “beginning the month of September 2005, at first as temporary safe-

workshops; employees at DISA Slidell who facilitated

haven placements, firming up some temporary

personnel actions; and an employee with the Center

placements as permanent, then quickly evolving into

for Computing Services, who assisted in placing a

a comprehensive out-placement effort,” said Monte

number of Slidell employees at DISA Headquarters. The process of taking care of 98 employees in a

Sills, a human resources specialist located in DISA’s

span of 17 months was challenging.

Oklahoma City location.

“Addressing on a long-term basis the multitude

The total human resources team contained seven members from the Manpower, Personnel, and

of issues, problems, and challenges facing the

Security Directorate. They facilitated and approved

workforce associated not only with their facility

buy-outs, conducted an employee job fair, provided

closing and an end to their employment with DISA in

training opportunities, set up a conference for New

Slidell, but also the situation created by the almost

Orleans personnel specialists, and also developed

simultaneous devastation to their lives and their

relationships with other area federal agencies,

families by Hurricane Katrina,” Sills described as the

according to Sills. Other members of the human

biggest challenge. “As a result, the workforce was

resources team included partners at the Defense

faced with many difficult decisions. Assisting them throughout this process demanded understanding, sensitivity, and compassion, but also sustaining a firm resolve to work toward the goal of zero involuntary separations.” The end result was that 100 percent of the DISA Slidell employees were either placed in a new position or accepted voluntary early retirement or voluntary separation incentive pay. All employees were taken care of.

Honoring DISA Slidell There were 11 employees remaining at DISA Slidell on the day the facility closed. Six were retiring, and the others were relocating to other positions. Many of them had kind words to say about their experiences at DISA Slidell. “There are a few honors that I note in my life,” said Michael Burns, a contracting specialist with DISA Slidell. He named one of those honors as the pleasure of serving with DISA Slidell. “I want to thank you all for the challenges, successes, and memories,” Patricia Sibernagel, an information technology specialist with DISA Slidell, said to her fellow co-workers. “It’s been a great ride,” said Beth Allen, an The entrance to the DISA Slidell location, which was closed in a ceremony Jan. 19. The DISA Slidell location was elected to be closed by the Base Realignment and Closure (BRAC) committee in November 2005. DISA photo by Carol Scheina

administrative support assistant with DISA Slidell who also led efforts to support Club Fed & Breakfast. Air Force Lt Gen Charles E. Croom Jr., DISA’s director, was in attendance at the closing ceremony

The Grid February 2007

16


President Bush Calls DISA Europe Servicemember

and honored the six DISA Slidell employees who were retiring. “I’d like to thank you all for a job well done,”

By Lydia E. Hutson, DISA Europe

said Croom, not only to the retirees, but to all DISA Slidell personnel. “It’s important to remember what

A

wonderful things that these people have done,” Croom told the audience. Morris also had several words of praise for the

s a special holiday recognition for troops, President George W. Bush called members of the U.S. military on Christmas Eve to

thank them for their service and wish them a happy

DISA Slidell employees.

holiday.

“Thank you all so much for your service to

Bush called DISA Europe’s very own Air Force

this community.” He described DISA and Slidell as

TSgt Mark Pleis, a systems control officer with the

wonderful, great partners. “They’ve been the best.” Several DISA seniors were in attendance at

Theater NetOps Center, at his home. During the call,

the ceremony to recognize the facility’s employees.

the president asked about the status of troop morale. “He said he wanted to call to let them know

Additionally, JITC at Fort Huachuca has dedicated a conference room to Slidell, and the flag that flew

how much he appreciates their service and how

over the facility during Hurricane Katrina, tattered

proud he is of each of them,” said Dana Perino, the

and ripped, currently rests in a shadow box in the

White House deputy press secretary. “He asked

new Slidell Conference Room.

them to please pass on his thanks to the men and women they serve with and to give his best, on this

Croom and Dexter handed over a ceremonial key

Christmas, to their families.”

to the facility to the mayor of Slidell. Following the

Pleis arrived at DISA Europe on May 5, 2005. As

ceremony, the flag in front of the DISA Slidell facility was lowered, folded, and given to Croom. Slidell

the systems control officer, he supervises 30 joint

police officers raised a new flag over the facility as it

military and civilian network controllers in the real-

was returned to the city of Slidell.

time management and operational direction of the European global information grid. His superlative

“Today that flag was lowered, but it was raised back up again,” said Dr. Claudette Millsap, former deputy

performance in managing more than 60 tactical

chief of the DISA Slidell facility. McCoy echoed that

missions has ensured that the warfighter have

sentiment of moving forward.

uninterrupted access to critical voice and video services.

“This is a new opportunity for us all,” McCoy said.

Pleis ranked first out of 18 DISA non-

The event closed with a New Orleans tradition known as a jazz funeral. During a

commissioned

jazz funeral, a slow, somber dirge is

officers from all

played, which soon changes over to a

services, and he

lively tune. The tradition recognizes

was selected as

both the sadness of the loss and

the DISA Europe

the celebration of a new life. DISA

noncommissioned

Slidell employees marched around

officer of the

the facility behind the band, waving

quarter in the

napkins and festive umbrellas in

first quarter of

recognition of a new beginning for

2006.

themselves and for the city of Slidell.

 President Bush made a call to Air Force TSgt Mark Pleis on Christmas Eve.

17

The Grid

February 2007


DISA and Netherlands Partnership is a Success

after the migration of the Unisys Ramstein workload to

By Kippy Romero, Computing Services, and Carol

a United States Air Force (USAF) Foreign Military Sales

Scheina, Corporate Communications

case agreement was discussed.

I

when further discussions were held between RNLAF

Oklahoma City. At this point, the possibly of placing a foreign government’s workload in Oklahoma City under

This possibility was revived in spring 2004, t took teamwork and cooperation spanning from

headquarters and DISA regarding the possibility of

the midwestern United States to the Netherlands,

moving the RNLAF IMDS to Oklahoma City. There were

but the two coalition partners recently established

numerous concerns regarding this move, especially

the Royal Netherlands Air Force (RNLAF) Integrated

about having enough experienced Dutch staff for the

Maintenance Database System (IMDS) at the Defense

increasing workload. However, the need for continued

Enterprise Computing Center (DECC) in Oklahoma City.

maintenance of computer hardware presented an

In a ribbon-cutting ceremony held in October

incentive to the move.

2006, Air Force Col James Tschudy, chief of the Global

The Dutch visited the Oklahoma City DECC in

Information Grid Combat Support Operations Division,

August 2004 to see firsthand the benefits that DISA

spoke on the importance of maintaining close ties

could offer. After viewing the DISA operations, it became

between allies and partners in defending freedom.

apparent that moving the IMDS was not only possible,

Other speakers at the event commented on how

but could benefit both the RNLAF and DISA. The USAF

the establishment of the IMDS at Oklahoma City has

and the RNLAF systems could be maintained at the

improved the computing services that the RNLAF

same site by the same staff.

receives.

A DISA proposal was developed and approved by

“The system is faster here [than when it was in

the Dutch team, and key participants began work on the

the Netherlands]. We prefer to be here,” said LtKol Jan

project. Participants included the RNLAF management

Janse of the RNLAF.

and technical team; the DISA Oklahoma City operations

The October event also involved a formal signing

team; the International Systems Support team from

of the foreign military sales service-level agreement

Maxwell Air Force Base, Gunter Annex; the DISA DECC

between DISA,

Europe team; the DISA Business Management Center

the U.S. Air

– Denver team; and technical support teams from DISA

Force 754th

headquarters.

Electronic

An engineering plan was produced and reviewed,

Systems Group,

topology diagrams developed, and equipment was

and the RNLAF.

modified and updated. Cooperation and teamwork were

RNLAF

essential in transitioning the IMDS system to DISA

and DISA

Oklahoma City.

representatives

Today, the partnership between DISA and RNLAF is

first met in

a reality, and the IMDS system is being run on American

March 2001.

soil.

The primary

The RNLAF is “really happy with the skilled help

purpose of the Air Force Col James Tschudy, chief of the Global Information Grid Combat Support Operations Division (left) and LtKol Jan Janse of the Royal Netherlands Air Force cut the ribbon on the new Integrated Maintenance Database System at the Defense Enterprise Computing Center in Oklahoma City. DISA photo

desk at Oklahoma City,” said Ton Blom, RNLAF technical

meeting was

support. He added that the system is available around

for the Dutch to

the clock and that online transactions fly through

obtain Ramstein’s

the system. Blom commented on the great working

excess Unisys

relationship between all parties involved.

mainframe equipment to set up their contingency site

The Grid February 2007

18


A Warrior Down —

of modern command, control, communications, and

DISA Remembers Lt Gen Paschall

computers.”

By Miriam Moss, Corporate Communications

information-enabled future and began the tradition of

A

Paschall is one of the, “visionaries [who] guided the Air Force toward a technological and excellence,” said Lt Gen John L. Woodward Jr., former Air Force deputy chief of staff for communications

DISA headquarters conference room was

and information and deputy chief information officer.

recently rededicated and and named the

During an interview conducted in August 2006,

Paschall Conference Room in honor of former

Paschall stated his life philosophy as showing

Defense Communications Agency (DCA) Director Air

“attention to duty. One subordinates oneself to the

Force Lt Gen Lee M. Paschall, who passed away Dec.

organization.”

17 of heart failure. He would have been 85 years old

His dedication and contributions to the

this January.

nation span several decades — notably impacting

Paschall served as director of DCA, DISA’s

communications and information

predecessor, from 1974

capabilities of the military. His

to 1978. During his time

service also reflects his attention

as director, Paschall often

to duty.

analyzed how the future of

Paschall began his military

warfare could be changed by

career in September 1940.

technology.

During World War II, he served

“[The] distinction between

in the 45th Infantry Division as

[the] tactical and strategic

a technical sergeant, battalion

tends to blur and disappear,”

communications chief and was

said Paschall in April 1976

commissioned as an infantry

when discussing the changes

second lieutenant in June 1942.

increased communications

After the war, he was released

capabilities bring. The

from active duty; however, he

blurring of these lines has

returned to active service in the

become more apparent to

Air Force in March 1951 during

military leaders recently with

the Korean War.

the adoption of a network-

He held numerous

centric information-sharing

positions throughout his

environment.

military service, including

Paschall’s contributions to the field of communications are recognized with an

A portrait of Lt Gen Lee Paschall that hangs in DISA headquarters conference room.

director of operations, 159th Air Control and Warning Group; chief, Signals Coordination

annual award in his name

Division, Headquarters of the Allied Forces Central

that is given to the top student in the Advanced

Europe; and commander of the United Kingdom

Communications and Information Officer Training

Communications Region, Air Force Communication

class at Keesler Air Force Base, Miss. Additionally,

Service.

in 1999, Paschall became the first recipient of the

Additionally, Paschall held positions with the

Air Force Communications and Information Hall of

DCA, including assistant director for the Defense

Fame Award. The award recognizes an elite list of

Communications System Programs and Requirements

individuals who helped ensure the Air Force has the

and executive officer to the deputy director of the

best communications and information capabilities in

Defense Communication System. He was chosen for

the world.

the position of DCA director in 1974.

Colleagues have deemed Paschall the “father 19

 The Grid

February 2007


REGISTER NOW! DISA customers are cordially invited to the DISA Customer Partnership Conference 2007 April 30 – May 3, at the Gaylord Opryland Convention Center in Nashville, Tenn. This year’s conference will feature the following tracks: Defense Message System (DMS) Defense Red Switch Network (DRSN) Defense Information System Network (DISN) Information Assurance (IA) Computing Services (CS) Joint Interoperability Test Command (JITC) …And many more!

Government employees will pay a $395 registration fee prior to February 28. Between February 28 and April 26 the registration fee will be $450. The onsite registration fee for government employees is $525. Industry partners will pay a $595 registration fee prior to February 28. Between February 28 and April 26 the registration fee will be $695. The onsite registration fee for industry partners is $825.

Register today to receive the best rate!

www.disa.mil/conference

DSN 327-6900 The Grid

February 2007

Phone 703-607-6900

www.disa.mil


The Grid