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Island usiness

2017

A Wight bulb moment: The Garlic Farm in the Company Profile Inside the new CECAMM The Studio School WightFibre Isle of Wight Day Chamber Business Awards Plus:

EXPO 2017 and Chamber member news, events and benefits

September


IWCHAMBER

Supported by Be part of the Islandʼs only Business Expo showcasing the best in Island business. Meet new clients, create new contacts. A day of seminars, workshops and presentations with great networking opportunities

iwchamber.co.uk/expo2017

13TH SEPTEMBER 10AM UNTIL 5PM, LAKESIDE PARK HOTEL, WOOTTON BRIDGE

OPEN TO THE PUBLIC - FREE ENTRY

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


PRESIDENT'S FOREWORD

In this issue...

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President’s

News Business news Events Chamber events

FOREWORD WELCOME TO THIS MONTH’S ISLAND BUSINESS! It’s September already and Autumn is just around the corner. I hope that your business has enjoyed a good summer. It’s been a time of uncertainty, meteorologically as well as politically, but I hope that you’ve been able to make the most of the clearer days and opportunities that they may present. For the Chamber we are about to enter one of the busiest parts of our year. Entries are open now for the Business Awards For Excellence which is always a brilliant night and a fantastic spotlight for Island businesses. Entries close on September 30th this year. I hope I’ll see you on the night. I hope I’ll see you sooner than that too. It’s the Chamber’s annual business-to-business event

Editor Tom Stroud tom.stroud@iwchamber.co.uk

this month. Expo is back at the Lakeside Park Hotel in Wootton on September 13th. It’s an essential day for the Island’s economy. If you’re exhibiting or attending (and I strongly advise you do at least one of them) I hope you have a great day and enjoy the superb networking opportunities on offer. I’d also like to thank all of our members who attended our recent Cowes Week Lunch. It was a great event and an encouraging one too. We heard positive things from Council leader Dave Stewart and I look forward to working with his administration in the future. You can read more about that day and many other things too in this month’s issue. See you at Expo!

GEOFF UNDERWOOD PRESIDENT, ISLE OF WIGHT CHAMBER OF COMMERCE

Advertising Sales Tel. 01983 520777 dee.becker@iwchamber.co.uk

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16 20 25

Company Profile The Garlic Farm Notes to Self John Irvine, WightFibre

Feature Expo 2017 Preview The Interview CECAMM's David Evans

Chamber Awards Enter now

Isle of Wight Chamber of Commerce Mill Court, Furrlongs, Newport Isle of Wight, PO30 2AA

Printing & Design Crossprint Ltd www.crossprint.co.uk

Island Business Magazine – Published by the Isle of Wight Chamber of Commerce While every care has been taken to ensure the accuracy of Island Business magazine the publishers do not accept any liability or provide any guarantee that the information is accurate, complete or up to date. The publisher and its employees and contractors have used their best efforts in preparing these pages and this publication but make no warranty of any kind, expressed or implied, with regard to the information supplied. The views of contributors do not necessarily represent those of the IW Chamber of Commerce. The IW Chamber of Commerce and its employees and contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the providing of the information offered here. Island Business magazine is printed by Crossprint, an ISO 9001 registered printer based on the Isle of Wight. Contains material sourced from responsibly managed forests, certified in accordance with the FSC (Forest Stewardship Council).

@iwchamber

SEPTEMBER 2017

/isleofwightchamber

Isle of Wight Chamber of Commerce

Isle of Wight Chamber of Commerce

01


NEWS

Apprentices in spotlight at Shine Awards The Isle of Wight has produced two of the five finalists in the Apprentice of the Year category in the 2017 Shine Awards. The two learners are from HTP Apprenticeship College and the finals will take place at 8 Northumberland Avenue in London in October. Adrienn Somogyi from the Ocean View Hotel in Shanklin, part of the Holdsworth Hotel Group and Lauren Dove from the Ale & Oyster Restaurant and Bar in Ventnor have been recognised in a category which received a remarkable number of outstanding entries. The Shine Awards, organised by The Caterer and People 1st, celebrate the contribution that women, and those who support them, bring to the hospitality, leisure, travel and tourism industry. The awards are judged by leading figures from hospitality, leisure, travel and tourism, which not only recognise the achievements of women, but also seek to celebrate the critical role businesses and mentors can play in changing workplace cultures to make the most of everybody’s skills.

Lauren Dove

Adrienn Somogyi

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Royal name for new Wightlink flagship The font used for the name above is based on Gill Sans but has been adapted in weight by the designer.

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Wightlink’s new £30million environmentally friendly car ferry for the

Victoria of Wight will be officially handed over to Wightlink early in 2018.

Portsmouth-Fishbourne route will be named Victoria of Wight. Work is well

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underway on the new ship at the Cemre shipyard in Yalova, Turkey and

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The new ship is part of a £45million investment in the route. New two-tier boarding ramps are already in use at Portsmouth and Fishbourne and have made loading and unloading of the ferry St Clare faster and more efficient. The name was chosen by a panel of staff who considered 186 suggestions from 73 members of staff. Victoria of Wight will be a hybrid vessel, powered by batteries as well as low sulphur marine gas oil. Environmentally friendly features will include the recycling of hot water from the engines to heat the passenger areas and low energy LED lighting. There will be a Costa Coffee store on board as well as a shop selling high quality Isle of Wight produce.

All markings to comply with relevant Lloyds Register and United Kingdom Maritime and Coastguard Agency, Rules and Regulations.

Record year and growth at WP Recruitment WP Recruitment and HR’s Kate Thomas has now achieved “Fellowship” status, the highest level of professional membership with the Recruitment and Employment Confederation. That’s the professional

REC qualifications herself later this year. “My motivation has always been to help people,” Kate says. “I am fortunate that I have a career that allows

body that sets the standards for UK Recruitment.

me to fulfil my aspirations by assisting others, be it

Kate has worked in recruitment on the Island for the last

that I have had the opportunity to develop along with

14 years. WP Recruitment & HR Ltd is also celebrating its

the business. I have always been passionate about our

busiest year to date, since 1989. Kate has expanded her

Island and my focus has always been on providing an

team to welcome new consultant Lorraine King who will

honest and customer centred service, knowing the client

be focused on client communications and undertaking

and providing quality candidates.”

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candidates or companies, facilitate their goals and

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


NEWS

New Red Jet “to inject £7m” into Island economy Red Funnel has placed an order with Wight Shipyard Ltd in East Cowes for another 41 metre highspeed catamaran. The order for Red Jet 7 will secure 85 highly skilled jobs and will be delivered by the team that built Red Jet 6 last year. “We are thrilled to announce that Red Jet 7 will be built on the Island,” says Red Funnel’s CEO Kevin George. ”The order represents a £7m investment in the local economy and will secure a wide range of skilled jobs in East Cowes and in the local supply chain. I am delighted that our new

investors are showing, at such an early stage, their commitment to the future of Red Funnel, the Island and local businesses.”

Island are healthy. We have over 100 local companies supplying us goods and services and whilst we have our challenges in finding a

permanent facility in East Cowes we are working with Local and National Government to resolve the issue.”

Peter Morton, Managing Director of Wight Shipyard added “I am extremely proud of my colleagues at Wight Shipyard who I am convinced now build the finest high-speed ferries in the World. This contract follows the two boats we recently completed for MBNA Thames Clippers in London and with final contracts for our first export order being negotiated, the prospects for the Wight Shipyard and the 85 jobs on the

Council consults on “The Wight We Want” The Isle of Wight Council is canvassing opinions on “The Wight We Want”. The results will be analysed and published to help inform the development of the vision for regeneration on the Isle of Wight, with a detailed strategy to be published in spring 2018.The strategy will set out the key Islandwide projects and how they will improve the Island quality of life, as well as a series of area regeneration plans developed in conjunction with town and parish councils tackling locally identified priorities. Councillor Dave Stewart, leader of the Isle of Wight Council (pictured), said:

“Our regeneration programme balances the desire and need to undertake improvements to the economic and social conditions of the Island, while being sensitive to protecting our precious environment, unique heritage and way of life. ‘The Wight We Want’ is an Island-wide conversation about the kind of Isle of Wight people would hope to see in the future, that will also seek feedback about what is important to people now. We want to speak to as many people from a breadth of backgrounds as possible and will be launching a programme of engagement over the coming weeks.”

Expo is back! Be there, September 13th The Island’s biggest businessto-business event returns to the Lakeside Park Hotel in Wootton on Wednesday September 13th. Expo 2017, organised by the Isle of Wight Chamber of Commerce, will see more than 50 businesses exhibiting to hundreds of visitors. Entry is free and the event is open to everyone. It’s a day of high quality networking with seminars and Expo offers from exhibiting businesses. This year Expo is supported SEPTEMBER 2017

by WightFibre, who will be providing free fast wi-fi meaning delegates can stay in touch with the office at all times. “WightFibre are delighted to be supporting the Expo as primary sponsor,” says WightFibre CEO John Irvine. “We see the Expo as one of THE business events of the year. It is a great day for networking and building relationships with other local businesses. As a truly local island company it makes sense for

WightFibre to support our island business community by helping the Chamber stage this event”. Expo is once again sponsored by the Isle of Wight County Press and Crossprint Media, with supporting sponsorship from Lifeline Alarm Systems, Swinton Business and the Island Tea and Coffee Company. See our Expo special feature starting on page 15 for more information.

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NEWS

Swinton Business host Cyber Seminar at CECAMM The team at Swinton Business are welcoming

funds, fraud, espionage or hacktivisim and I hope

Island businesses to the new CECAMM centre

this event will show how it could affect you, from

in East Cowes for a seminar on how to survive

the legal, financial and daily operational aspects.

a cyber attack. The breakfast event will feature

It is not a matter of if, but when – are you

experts from the legal, financial, IT technical

prepared should the worst happen? Protection

and insurance industries. The day is supported

of business and personal data is a complex ever

by Island businesses including ESID Consulting, Glanvilles Damant Legal Services and PC Consultants.

changing issue. Intellectual property, financial information and client data require the strongest levels of protection from theft or attack from

The seminar starts at 8.00am on 26th October 2017 and there will also be the opportunity to

“We want to make Island businesses aware of

both outside and inside the organisation so

network with other local business leaders and

the ongoing and growing Cyber threat,” says

please join us and ensure your business is safe

have a look around the new flagship CECAMM

Swinton’s James Foster. “It could be theft of

from cyber crime.”

building.

New look for law firm Glanvilles The Isle of Wight office of Glanvilles

“It is important that Glanvilles

National Expertise’ further signifies

LLP has undergone a total rebrand

Damant retains its established

the commitment of everyone at

which will be unveiled at the

values and history but at the same

Glanvilles Damant to the firm’s

beginning of October. The law firm

time develops a new and modern

clients. The rebrand supports our

is getting a new name, new logo,

identity,” explains Managing

continued evolution as the Isle of

tagline and website and will be

Partner, Raj Sangha. “The rebrand

Wight’s leading full service law firm.

known as Glanvilles Damant Legal

will ensure that we get the right

The new brand identity reflects

Services. It’s a nod to the firm’s

message out there. It is important

Glanvilles Damant’s commitment to

long history on the Island, having

to let people know what Glanvilles

provide the very best legal services

merged with another historic Island

Damant stands for and our

in order to meet the needs of its

firm Damant & Sons in 1989.

new tagline ‘Island Knowledge,

clients.”

Island businesses back UKSA’s new dinghy fleet for children and young people A new dinghy fleet for UKSA’s youth

and fun of watersports. Our programmes

important charity which helps many young

development programmes is being supported

give them the chance to experience the thrill

people on the Island, as well as further afield,

by four local businesses. Five new RS Quba

of being out on the water and thanks to the

and because of this WightFibre has supported

dinghies have been sponsored by Spinlock,

support from local businesses and the delivery

UKSA over many years. We are delighted to

Wightfibre, Red Funnel and Barton Estate and

of five new dinghies, we can continue to offer

further this with our dinghy sponsorship."

will be used by children and young people

them the best possible experience at UKSA."

getting out on the water at UKSA. Many of them will be taking part in UKSA's Test the Water programme or the National Citizen Service (NCS) programme, delivered at UKSA.

The dinghy sponsored by Wightfibre was purchased with money raised at 2015’s Wightfibre Star Wars Charity Premiere and has been named ‘Princess Leia'. Wightfibre's

UKSA CEO, Ben Willows, explains more:

CEO John Irvine said: "As a local, Isle of Wight

"There are many young people who will not

based company, WightFibre tries to give back

have the chance to experience the challenge

to our community where we can. UKSA is an

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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05


BUSINESS EXPO 2017 NEWS

IW Chamber Awards – Enter now! Entries close soon for the 2017 IW Chamber Business Awards For Excellence. If your business has had a great year and you have something to celebrate, make sure you enter your business before the September 30th deadline. Entries are open now for a wide range of categories, from Start-up Business of the Year to International Business of the Year. There’s a new category too, with the Morris Barton Apprenticeship Business of the Year award recognising businesses that that have invested in apprentices and the next generation of employees. Entries must be received online at iwchamber.co.uk and the 2017 shortlist will be published in October. The awards will be presented on Friday December 1st at Cowes Yacht Haven Events Centre and the ceremony will be hosted again by TV’s Fred Dinenage. See page 25 for more information on the categories and our Awards Workshop event, designed to help you make the most of your submission.

Put up the bunting for Isle of Wight Day Island businesses are being urged to take part in this month’s Isle of Wight Day celebrations. Organisers say this year’s event “will eclipse the success of last year” and are thanking businesses for sponsoring 170 miles of branded bunting. “Isle of Wight Day couldn’t happen without the generous support of many Island companies,” organiser Robin Courage explains. “Last year, with the help of the three cross-Solent ferry companies we were able to provide 70 miles of celebratory bunting. This year, with added support from Red Funnel, Hovertravel and Wightlink, together with more support from Island

companies A J Wells and Sons, Steve Porter Transport and the help of all the major supermarkets (Tesco, Waitrose, Sainsburys, Morrisons, Lidl and Asda) we are able to provide a further 100 miles of celebratory bunting to all Islanders completely free of charge. “If you are able to involve your staff in raising much needed money for the Isle of Wight Day fund, you can be sure that every penny raised will be distributed to deserving Island causes. Fly the flag for the Isle of Wight in the days leading up to Isle of Wight Day and have a wonderful time!”

Sponsor named for IW Literary Festival Red Funnel has been announced as title sponsor of 2017’s Isle of Wight Literary Festival, now in its sixth year. The Red Funnel Isle of Wight Literary Festival takes place from 12-15 October across

various venues in Cowes including Northwood House and will welcome big names such as Andrew Marr, Dame Jenni Murray and Val McDermid to the Island.

valuable cultural experience for all.”

Maggie Ankers, chair of the Red Funnel Isle of Wight Literary Festival, said:

“Having supported the Isle of Wight Literary Festival from the outset, Red Funnel is delighted to enhance its support through title sponsorship this year. With a diverse and impressive programme the festival helps to showcase the Island’s rich literary history, as well as working closely with young residents through the schools programme.”

“We are delighted to have Red Funnel on board as our title sponsor as the company has supported us since the beginning of the festival in 2012. We look forward to steaming ahead with Red Funnel into the future, bringing a wealth of diversity and talent to the Island and providing a

06

Jonathan Green, marketing and communications director at Red Funnel, said:

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


CHAMBER EVENTS

Events Chamber

Friday 8 September 2017, 7.30am – 9.00am

Business Breakfast, The Garlic Farm Come and join us at The Garlic Farm for a breakfast networking opportunity. Breakfast will include orange juice on arrival, IW Tomatoes and Mushrooms with a Bacon Ciabatta and coffee/tea. £7.50 per person payable on the day.

Thursday 21st September 2017, 9.30am – 4.00pm

FREE One-Day Business Start Up Course Wednesday 13th September 2017, 8.30am - 10.30am

Business Breakfast at IW Chamber Business Expo 2017

IW Chamber Of Commerce, Mill Court Business Centre, Newport

Wednesday 27th September 2017, 6.00pm – 8.00pm

Sponsored by Lifeline Alarm Systems

Italian Supper Night at Newclose Cricket Club

Lakeside Park Hotel, Wootton

£7 per person

£8.00 per person Start Expo 2017 with a Full English buffet style breakfast at the Lakeside Park Hotel Brasserie at 8.30am. During breakfast you will have the opportunity to network with fellow members and then be amongst the first to look around the Business Expo area from 10.00am.

Wednesday 13th September 2017, 10am – 5.00pm

Business Expo 2017 Supported by WightFibre It’s the biggest day of the business calendar, full of potential opportunities for you to grow your business base. Join us for a day of top quality business-to-

Join us at Newclose Cricket Club for an Italian Supper themed evening.

Wednesday 4th October 2017, 5.00pm – 7.30pm

‘Practical Lessons for Better Business’ presented by Dale Howarth Lakeside Park Hotel, Wootton Free This high value business seminar and networking event is aimed at anyone who has a keen interest in improving their company’s bottom line. Those looking for new ideas, or simply wanting to understand if they are getting the best return from their current business development activity.

business networking. We’re back at the Lakeside Park Hotel in Wootton for our third year. Doors

Friday 6th October 2017, 7.30am – 9.00am

open at 10am and it’s free entry for visitors until 5pm. During the day look out

Business Breakfast at Island Harbour

for the seminars, networking sessions and Expo-exclusive offers from exhibiting

Join us for this month’s business breakfast at Island Harbour.

businesses.

Thursday 26th October 2017, 9.30am – 4.00pm Wednesday 20th September 2017, 9.00am – 12.00pm

So you want to win an award workshop - Value beyond the trophy IW Chamber Offices, Newport Free Business awards are a very powerful sales tool to aid business development and help close business opportunities. Approached correctly, awards can fast-track a business’s reputation and allow SME’s to compete with Corporate Companies. This half-day, free to attend workshop is being conducted by Dale Howarth, Accredited CPD Speaker and a Business Mentor who has helped many local and national businesses to achieve awards success. The workshop

FREE One-Day Business Start Up Course IW Chamber Of Commerce, Mill Court Business Centre, Newport

Please Book! Please book your place using our on-line booking system. Please don’t come along to our breakfast events without a confirmed booking.

is carefully timed to coincide with the much sought after Chamber Awards for Excellence taking place on December 1st. Giving Island businesses the opportunity to gain a fuller understanding of the benefits of entering the

www.iwchamber.co.uk/event-directory

awards and an insight into how to prepare and present an awards submission.

SEPTEMBER 2017

07


IN FOCUS

IW Chamber, IW Council and FSB pledge to work in partnership for the Island’s economy Partnership working to promote the Isle of Wight and grow the local economy was at the top of the agenda at the IW Chamber of Commerce’s annual Cowes Week Lunch. The Chamber’s President Geoff Underwood welcomed more than 90 guests to the Solent Events Marquee at Cowes Yacht Haven. Representatives from a wide range of Island businesses and sectors heard from council leader Dave Stewart and the event was also attended by Norman Arnold, the vice-chair of the Island’s FSB. The Chamber’s Chief Executive Kevin Smith also welcomed Chamber board members to lunch, including Betapak’s Peter Tomlinson, Vikoma’s Karen Lucas, Steve Porter and Lifeline’s Mark Lee.

The Cowes Week Lunch saw the official unveiling of the Chamber’s new Isle of Wight Business Ambassador scheme. Key Island business people will be invited to represent the Island whenever and wherever they are working or networking. The ambassadors will promote the Isle of Wight as a great place to live and work, encouraging other companies to relocate here, growing the Island’s business base.

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From left, Kevin Smith, IW Chamber Chief Executive, Cllr Dave Stewart, Leader, Isle of Wight Council, Geoff Underwood, IW Chamber President, Norman Arnold, Isle of Wight FSB Vice-chair and Peter Tomlinson, Vice President, IW Chamber. 31 July 2017.

Chamber President Geoff Underwood said: “We want to get people talking about the Isle of Wight and the amazing opportunities that are here for businesses. We’re looking for people with influence and connections off the Island who will spread the word and encourage businesses to invest and to relocate here. It’s an exciting time for the Chamber and the business community and if we can all work together as a team we can make the next few years a real success. I know that the newly elected council and our new MP share many of our ideals and ambitions and I’m looking forward to being able to work together in the future.”

working with the Chamber to help us to raise our game. We don’t have enough clout within the council to do it by ourselves. Working with partners is the way to go and for me it’s about networking with the key movers and shakers who can help us. We want to work with Island businesses across the board to make the Island a better place to live, work and to enjoy.”

Kevin Smith, the Chamber’s Chief Executive added: “We welcome the newly elected council’s support for our on-going work to grow the

The Island’s newest business ambassador was also named at the event; Cllr Dave Stewart was presented with an honorary badge by Geoff Underwood. The council leader made a short speech in which he highlighted the importance of the support of the Island’s business community.

Island’s economy. We look forward to working

“We are trying to do what’s right for the Island and we see ourselves as the enabling council. We are open for business. There are some amazing people doing amazing things on the Isle of Wight and we need to join things up. Chris Ashman and our new regeneration team are leading a real drive and our challenge as an authority is to continue to support that drive and we need the backup to make sure that happens. I’ve met with Kevin Smith a couple of times already now and I’m looking forward to

is excited by the chance to work together to

with the local authority as partners in the campaign to promote the Island to potential investors. The future of the Island’s economy is bigger than party politics and the personal battles that have often hijacked this agenda in the past. The Chamber, along with the FSB, represent the Island’s business community and make the Isle of Wight an even more attractive place to do business.”

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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Announcing Red Jet 7... Key Facts:

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£7 million investment in the Islands’ economy

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Length: 41.12 metres

Safeguarding 85 skilled jobs Passenger comforts including air-conditioning, drinks service, toilets, free wi-fi and USB charging Capacity: 277 passengers and 4 crew Service speed: 38 knots Builder: Wight Shipyard Ltd, East Cowes

Follow the journey at redfunnel.co.uk/redjet7 or #RedJet7 SEPTEMBER 2017

09


COMPANY PROFILE – THE GARLIC FARM

COMPANY PROFILE:

THE GARLIC FARM Growing business: how the Boswell family has made garlic into an Isle of Wight icon. By Tom Stroud

The Garlic Farm in Newchurch is a business that pulls together many individual strands of the Island’s economy. Its roots are in agriculture but there’s retail and exporting too. There’s hospitality, accommodation and a visitor attraction as well, with a tourism season as well as a farming calendar to consider. Their brand reaches food lovers across the UK as well as Europe and inspires fans, chefs and even festivals.

The Boswell family has been harvesting garlic in the Arreton valley since 1977. The Garlic Farm now employs over 50 people throughout the year and up to 70 people in the summer months. In the past ten years the team has developed a range of over 60 Garlic Farm branded products ranging from the highest quality home-grown fresh garlic to chutneys, mayonnaises, sauces, butters and even garlic beer. With the Garlic Farm shop, restaurant and holiday cottages on site, it’s a business with broad appeal as Natasha Edwards explains.

“The Garlic Farm is a celebration of all that is great about garlic,” says Barnaby Edwards. “At our Garlic Farm Shop, Restaurant and visitor centre we give visitors the complete garlic experience; an insight into the health, history, mystery and magic of the mighty bulb.”

“The diversification of what began as a mixed small-holding into the business it is today is in many ways our biggest success. Where many traditional farms have struggled, we have found ways to diversify away from our core business to create a viable and profitable entity.” Natasha joined the family business in 2014 along with her husband Barnaby. They now jointly manage the business with Natasha focusing on the shop, restaurant and overall financial management. Barnes looks after the wholesale channels, website, shows and marketing. Natasha’s father Colin is still actively involved as the garlic expert, overseeing the growing of the bulbs. With forty years of experience he’s well placed to manage the heritage of the Garlic Farm and the educational aspects of the site. Hugo Boswell looks after the holiday accommodation side of the business which now has seven holiday cottages and three yurts. It’s firmly a family affair, as Natasha explains. “The great thing about growing up in a family business is that we spent so much time talking about the business around the kitchen table, it is almost part of who we are. We all love to discuss the daily goings on at the farm – there’s never a dull moment, especially during the busy summer months. Naturally, we don’t always agree

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From left: The Garlic Farm’s Barnaby Edwards and Natasha Edwards with Ocado’s Simon Wright and Vimal Solanki. Photo by Ben Wood

on everything but we all very much enjoy each other’s company and have a lot of laughs along the way. In many ways, being all in the same boat as it were gives us a great understanding of each other’s challenges and on the whole we all feel very lucky to be working together.” Natasha and Barnes are aiming high for the future. They want to expand their reach without compromising the natural values that their business is based on. “We’re a vertical business,” Barnes says. “We’re a diversified farm, with a broad product portfolio and mixed sales channel. Our mission is to protect and preserve the natural beauty and tranquility of the land surrounding the restaurant, shop and visitor centre. This limits scale for that side of the business. We do want to increase the distribution of our produce across the water. We would like to be even more strongly represented in specialist food retail across the country and then into certain parts of Europe, eventually the Middle and ultimately Far East. “Online is also pivotal. We have a good relationship with our customers who buy garlic to grow themselves via our website, this channel is developing healthily as more people realise how rewarding this can be.” In March the team won a “Britain’s Next Top Supplier” Award from Ocado, having pitched to the Ocado board in a ‘Dragon’s Den’ style presentation against four other artisan producers. It’s a big step forward for the business. “Having turned down Amazon only a few months prior, we’re very, very pleased to not only get a listing from Ocado, who have a far greater sensitivity for speciality produce, but also to win their award against several hundred suppliers across the country,” Barnes says. Having a broad portfolio does present challenges, and growing the business also

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


COMPANY PROFILE – THE GARLIC FARM

nationally and internationally, we always sing the Island song.

involves taking an analytical approach, as Natasha explains. “We need to simplify an organisation that has grown organically by creating clearer division of labour and accountability. We also need to keep a closer eye on the overall picture of all the sales channels and cost centres. Just getting to the point where you can assess which components can be profitable has required a lot of effort. Brexit has also thrown up a few extra uncertainties which are a challenge when making longer term decisions. Exchange rate fluctuations, access to quality labour and future access to foreign markets are all massive question marks. We have not changed anything about the way we do business for now and very much hope that we will all be able to continue with business as normal.” Although the Garlic Farm is well loved around the country, from the Hampton Court Palace Flower Show to online buyers who like to grow their own bulbs, the Mersley Farm team know that their location is essential to their success. The

Colin Boswell

SEPTEMBER 2017

microclimate of the Isle of Wight has provided the environment in which their business has been able to flourish. Barnes wants to repay that gift by promoting the Island whenever he can, contributing changing perceptions around what the Island can offer. “The Isle of Wight couldn’t be more important to us,” Barnes says. “It’s in our logo, on our mast head, trademark and everything we produce! The business was founded here, is headquartered here and the next two generations of garlic farmers were all born here. No matter how lucky we are with the development and scaling of the business, both

“Our Mersley Wight, Caulk Wight and Solent Wight garlic varieties are all iconic and that is an incredible achievement. We feel that the Island’s range of produce on offer holds the single biggest opportunity to ‘position’ the Isle of Wight as an appealing destination, providing us with a longer season than the traditional ‘beach’ image provides. As Islanders, I think we should all be proud of what garlic has done for Isle of Wight awareness, visitor numbers and the reputation that the Island has for quirky, entrepreneurial spirit.”

We all feel really passionately about what the Garlic Farm brand represents and feel strongly that this should come through in what we do rather than what we say. Having a beautiful farm, shop, restaurant and education centre for our customers to come and see, taste, smell, touch and experience what we do is what we hope reinforces our brand. Natasha Edwards, The Garlic Farm

Barnaby Edwards welcomes Chamber members to a business breakfast at The Garlic Farm

11


EDUCATION VIEWPOINT - THE STUDIO SCHOOL

EDUCATION VIEWPOINT

Year 3 of The Isle of Wight Studio School How the business community has engaged with a school designed to combine educational rigour with a programme of work readiness and employability skill development. By Richard White, Headteacher

The Isle of Wight Studio School, a

schools. As a small school we really do focus

secondary comprehensive for 14 to 19 year

on the individual. Discussions from the first

olds from across the Island is just three years

meeting with families are about preparing

old. During the many discussions I have

for work, considering career and training

had with business men and women on the

routes and what employers look for in a

island (and beyond), they have all remarked,

candidate. Much emphasis is on taking

some more subtly than others, on wanting

students on this journey, opening their eyes

the next generation of their workforce to

and minds to what their options are and

be ready, willing and able to start from ‘Day

what is available in and around the Isle of

One’ and quickly begin to add value to their

Wight and beyond. Week One involves a

business. There is a tendency, at least in the

‘hand shake clinic’ and a workshop entitled

early parts of our conversations to damn the

‘dress to impress’ – basics, fundamental

younger generation en masse, as lacking

but very important in the competitive

ambition, motivation and common sense, to

world market for employment. Visits to

name but a few of the common traits they

local businesses and social projects that

raise. After my more forthright retort about

constructively support our community

how capable, aspirational and personable

feature as regular not ‘bolt-on’ events and

most of the young people I meet on the

activities.

Island are, regardless of backgrounds, gender and academic ability, we then tend to move on to the detail of what they, as professionals, seek to meet their short and long term workforce needs.

have successfully gained employment as apprentices in a host of different roles including marine engineering companies, pharmacies, pre-school nurseries, traditional boat-building companies and high tech businesses working in marketing and design. The feedback from each of the organisations supporting work placements is irrefutably positive. The young people soon become trusted, take on more responsibility, produce valued work and contribute to the progress of that company in a way that one might expect an intern or more mature (in years) worker may offer. It is

Consequently, our students grow quickly.

often humbling to hear the praise lavished

They remark, as do their parents on their

on those we visit in their workplace.

increased confidence and clarity about who they are. They understand their strengths and their weaknesses, and what they can

The Studio School movement was born

offer the businesses they then seek to work

out of such discussions from frustrated

in, directly or following further training.

employers who wanted more than long

cases. However, over a dozen students

We embrace any interest whatsoever in our school from the business world and work hard to accommodate the different offers and opportunities presented to us. We also have a really good knowledge of

Since we opened in September 2014

our students, enabling us to personalise

we have established some fantastic links

experiences for individuals, small groups

with employers from most sectors and

or the whole school. Whether the business

island-wide. The list is well over two

offer is to simply meet and explain what

hundred businesses and organisations.

they do to staff; offer a tour of the facilities;

The investment from businesses has

a visit to see the school and meet the

invariably been time, which we all recognise

students; a project set by the company

is precious. However, the transformation

(often to overcome a real challenge the

of many of our young people has been

business faces); interview practice; or a

incredible. There is no commitment to

work placement opportunity - I heartily

The learning experience at the Isle of Wight

offer a position in the future, nor is this

encourage any interested individuals or

Studio School is different from mainstream

necessarily right or appropriate in many

organisations to get in touch.

lists of examination qualifications. They wanted young people to have at least the essence of what the business world looked like; that these applicants could manage themselves appropriately around other colleagues in the company and understood their place as well as knowing how to apply what they learnt in the classroom to a work environment.

12

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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NOTES TO SELF – JOHN IRVINE

NOTES TO SELF John Irvine CEO of WightFibre in Cowes What was your first job?

doing lots of new things and I’m driving everyone crazy right now

I worked at a petrol station in County Antrim, in the days before

network upgrades which are very expensive and very time

self-service, whilst I was still at school. At 16 I wasn’t very self-

consuming to do, with new partnerships and new services.

confident, I wasn’t hugely ambitious and I didn’t know what on earth I wanted to do. I did Physics, Chemistry and Biology at A level and I was set to go and study Microbiology at Heriot-Watt University in Edinburgh. At the very last minute I changed to do

with an absolutely massive workload. We’re launching significant

Is that 16 year old petrol attendant still inside you?

Computer Science. In 1980 I really was one of those guys who

No. I think he’s long gone. If I could give him any advice it

wore a duffel coat and studied computer science! It was hard

would be ‘believe in yourself’. You are as good as other people.

work and much more mathematical than my brain liked.

When I was serving petrol it was the late 70s and I was doing it for people with very swish cars on company accounts. I wasn’t

What was your first proper job?

envious but I never thought I would be able to drive the kind of cars that they were. I haven’t quite made it yet – I can’t quite

I graduated and went to IBM in Portsmouth as a computer

afford the £100,000 Tesla that I really want, but I’m doing ok.

programmer. After a year I realised that it wasn’t what I wanted to do. I got a job at IBM in London in a sales office where I

I like to think I’m quite self-aware and I’m a lot more confident

specialised in telecommunications and networking. I read the

than I was at 16. Looking back, it took me a long time to acquire

Evening Standard one night and realised that I was earning below the London average salary. That was a turning point. Back then, nobody left IBM but I moved to BT for a substantial pay rise! I climbed the corporate ladder to become a General

that self-confidence. It’s all down to your formative teenage years. You can’t give someone that kind of experience. I’ve learnt that the world really is your oyster. No one has it in for you, and everyone wants everyone else to do well.

Manager in BT. In the late 90s I studied for an MBA in the US and then moved to a new start-up business. In the following five year period I had about six different jobs, working for small companies. I then worked for Verizon and Truphone before coming to WightCable, as it was then, five years ago.

What have you learned about business and yourself? People think you have an easier time at a bigger, better resourced company. In fact the challenges are the same as for a small business. The difference is that in a small business, if someone gets it wrong it can be fatal. Larger businesses can weather the storm and survive. Personally I guess I do get bored quickly but there’s no danger of that at WightFibre right now. I’ve been here five years, we are

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


SPOTLIGHT - BEX

SPOTLIGHT

MAKING IT IN THE MUSIC INDUSTRY: Tom Stroud caught up with Island born singer BeX

It’s a sunny afternoon in Cowes and BeX is on stage with her band, performing songs from her debut album Story So Far. She has spent the summer playing live and promoting the album; today’s set is part of a BBC Introducing showcase and Bex will appear on BBC Radio Solent later tonight. It’s an important day but Bex is taking it in her stride, with her first festival performance happening tomorrow in Wickham. Moments like these are chances to reach new fans and build a career, which has always been the dream for the Wootton born singer. “I always wanted to be a professional performer and I love being on stage,” BeX says. “I’d be too fidgety in an office! I knew I needed to do something creative and I’ve always loved entertaining. Coming from the Island has been an interesting journey. Growing up here was great and I did shows at Shanklin Theatre. That was a great platform for me and showed me that I needed to take the next step.” At 15 years old BeX auditioned for Stella Mann College of Performing Arts in London. She graduated at 19, having trained as a dancer, singer and actress. She spent some time travelling the world which helped her to find her voice as a songwriter. Her debut album “Story So Far” is a blend of country and Americana influenced rock & pop and it was released in May. The album is the result of collaborations with Grammy award recognised writers, artists and producers. But is the music enough in 2017? The industry is changing, with digital music stores replacing traditional physical formats. The whole idea of buying music is also evolving with streaming services like Spotify and Apple Music meaning subscription is replacing ownership for a new generation of music fans. “Spotify and even YouTube are making it harder for musicians who are trying to sell records,” BeX says. “There are also so many people out there trying to do the same things. You do have to think outside the box. Playing live is very important and I want to do more of that. It connects you with your audience and hopefully brings in new fans in a way that wouldn’t happen on-line. It’s important to connect with people close up.” This year’s Isle of Wight Festival provided an opportunity to do SEPTEMBER 2017

BeX performs live for the BBC during Cowes Week

exactly that. BeX ensured that she was the first performer seen by many festivalgoers, thanks to a series of performances on Wightlink’s St Clare car ferry during peak festival traffic. “I have mentors in the industry that help me and guide me,” BeX says. “I look up to my manager and my producer. You have to learn your craft but also how the industry works in its many forms - management, agents, PR and marketing and so on. You need a good team around you and you have to understand what’s going on. I hope that my market and my demographic is quite wide.” As an artist, does that feel strange talking about commercial things like your demographic? “You definitely have to think about that – it’s a business at the end of the day. It’s the music business and you have to look at it in that way. Your aim is to sell records and hopefully make a living from it.” BeX is working hard and she’s building a fanbase on the Island. Since the Cowes performance her song ‘Time to Stop the Rain’ won a competition run by Wightlink and the County Press. The track was one of six local songs put to the public vote and BeX took almost 500 of the 700 votes cast, being added to Wightlink’s Sounds of Summer Spotify playlist. “Building a career takes time and it is a lot of hard work,” BeX says. “It’s not ‘a job’ though. I do enjoy it, you have to, otherwise there’s no point! When I’m on-stage it’s all about that moment and I do believe the music will come through in the end.”

15


EXPO 2017

IWCHAMBER

Be there! Entry is free and it’s open to everyone It’s a high value day packed with massive opportunities, designed to let you do business with other like-minded people. From accountants to apprenticeships, from banks to broadband, from cleaning to coffee… you get the idea. It’s all about high quality networking.

Supported by

13TH SEPTEMBER 10AM UNTIL 5PM, LAKESIDE PARK HOTEL, WOOTTON BRIDGE

Expo is once again sponsored by the Isle of Wight County Press and Crossprint Media, with supporting sponsorship from Lifeline Alarm Systems, Swinton Business and the Island Tea and Coffee Company.

Top tips for making the most of your day Be ready Expo is a huge opportunity so you

sponsored by Lifeline Security Systems,

Follow up

sets the tone for the day and gives you a head start. The lunch, sponsored

Remember that Expo is the start of the

by Swinton Business, provides a great

conversation. It depends on your business

chance to network away from the

but it’s unlikely that you’ll sign up new

stands. Don’t forget the seminars either,

imaginative. Look business ready too. If

customers there and then. The value of

providing “how to” sessions to help you

you’re attending as a visitor it’s a chance

Expo is the high quality networking so

and your business. The Expo programme

to pitch your services to other businesses

make sure you follow up on the contacts

is the best place to start – why not

so dress appropriately, whether that’s

highlight the businesses that you want to

that you have made. You’ll leave with lots

in business attire or branded clothing.

talk to?

want to be looking good. Bring your best branding – whether that’s pullups, business cards or something more

Prepare your pitch too. Remember that Expo is informal – that’s one of its strengths - but you still want to leave businesses with a clear understanding of what you do and what you can offer them.

of potential leads and ideas so organise that data and make a plan after the event

Engage

to follow up on that potential.

Like anything in life, you get out of it

Spread the word!

what you put in. Expo is full of great contacts for your business and your job is to start the conversation. Work the

If you’re coming to Expo, tell everyone else, whether you’re an exhibitor or a

Plan your day

rooms. Mingle. Create opportunities. Be

visitor. Whether it’s social media, an

ready to break the ice and promote your

e-update, a flyer or an updated email

There’s a lot going on, with opportunities

business. Be ready to adapt too. You

signature, let all your contacts and clients

throughout the day. The Expo breakfast,

never know who you might bump into.

know that you’re going to be there.

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


EXPO 2017

Listen up… to our EXPO seminars during the day 11am A new era for the Isle of Wight County Press New owners and a new way of reaching the business community – find out more with the CP’s David Thornton and Newsquest’s Vincent Boni

12pm Recruiting Right – Trade Secrets for Small Businesses WP Recruitment and HR’s Kate Thomas gives you the inside track on compiling a job description, advertising, shortlisting, interviewing and selection and inductions

2pm

The IW Chamber’s Mini MBA course

Course Director Dale Howarth explains more about this CPD accredited, innovative new way of learning, helping you to become a better manager and business leader

3pm

Social media for your business

Chris Court explains the benefits and drawbacks of social media and uses case studies to show how you can make sure you’re getting the most from your social media presence.

WightFibre welcomes you to EXPO with wi-fi Expo 2017’s headline sponsor is WightFibre, who will be providing free fast wi-fi throughout the Lakeside Park. You’ll be able to stay in touch with the office at all times whilst making the most of the networking opportunities. Expo is a key day for WightFibre and the team are looking forward to it. “WightFibre are delighted to be supporting the Expo as primary sponsor,” says WightFibre’s CEO John Irvine. “We see the Expo as one of THE business events of the year. It is a great day for networking and building relationships with other local businesses. As a truly local island company it makes sense for WightFibre to support our island business community by helping the Chamber stage this event.” SEPTEMBER 2017

Crossprint designs and prints for Expo

Expo news from the County Press

CROSS Printmedia has again provided the design and branding for Expo. The programme, flyers, banners and event styling have all been produced by the Crossprint team.

once again – look out for the preview

“We are proud once again to be a main sponsor for the EXPO and printer for Island Business magazine,” says MD Tim Sell. “Over the past few years we have undergone a period of exciting changes in print and media technology, extending our services into the cross-media digital world, providing new opportunities for our client’s sales and marketing activities. We provide frequent shorter print runs in brochures, leaflets, self publishing and packaging, made possible through the combination of a skilled team and the latest digital printmedia technology. Our parent company, IW County Press has been acquired by the international ’Newsquest Media Group’ and we are currently negotiating with them to bring more work to the Island too.”

The IW County Press is backing Expo supplement included in the paper on the Friday before the event. The team will be covering the event on the day and you can also find out more about Newsquest, the paper’s new owners, in an Expo exclusive seminar with Vincent Boni, the group’s regional managing director. “It may be the Chamber's oldest member, but the County Press is at the forefront of digital innovation and provides great opportunities for the business community to get its messages across,” says editor Alan Marriott. “Through sponsorship of events such as Business Expo, weekly business pages and features on key aspects of the Island's commercial life, the County Press is 100 per cent behind Isle of Wight PLC.”

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EXPO 2017

OUR EXPO 2017 EXHIBITING BUSINESSES INCLUDE: Action Coach Betapak Brightbulb Design Ltd Bump Express Churchers Solicitors Crossprint Media Double-Your-Profits Doughty Newnham Chartered Surveyors Education Destination The Helpful Bean Counter Hillbans Pest Control Ltd Hovertravel Ltd HTP Apprenticeship College IDML Island Environmental Hygiene Ltd

The Island Tea & Coffee Company The Isle of Wight College Isle of Wight County Press IW NHS Trust Ambulance Service Isle of Wight Radio Islebuy JR Zone Lifeline Alarm Systems Lloyds Bank Moore Stephens South Chartered Accountants Occupational Health and Travel Centre Olderpreneurs PC Consultants Pertemps Recruitment Ltd

Double Your Profits Management Consultancy

Real Employment Law Advice Limited Roach Pittis Royal Ocean Racing Club, Cowes Specsavers Corporate Eyecare Spyder StartWrite Ltd Steve Porter Transport Limited Swinton Business Top Mops Contract Cleaning Whitefield Tax WightFibre Limited Wightlink Limited Wilkins Kennedy LLP wotUwant WP Recruitment & HR Ltd

Doughty Newnham Chartered Surveyors

DOUBLE YOUR PROFITS... IN A YEAR (OR LESS). Compared to your total income, small changes can double your profits. Your invitation: Dave Simon will help you explore how you could boost your business. This introductory planning meeting has no charge, no commitment and no travelling. Boost your business — assemble a toolbox of low-cost, easy-to-use mini plans relevant to your priorities. •

Reduce costs, raise prices and increase sales volumes.

Unique-to-you toolbox of practical “how-to” answers.

Gain new cash-flow at a manageable pace.

DOUGHTY Newnham Chartered Surveyors will protect your property interests. Specialists in block and estate management, inventories and professional property services. The Island's only dedicated block and state management company regulated by RICS. Personal service, local knowledge, extensive experience.

Guaranteed five ways — clients recently helped are willing to share their opinion. Dave Simon writes the Best Decision column for the County Press business pages. Tel: 614795 • www.double-your-profits.co.uk

3 Church Road, Gurnard, PO31 8JP • Tel: 216 162 • www.doughtynewnham.com

Hillbans Pest Control Ltd

Island Environmental Hygiene Ltd I.E.H Ltd specialise in the collection of sanitary and clinical waste, as well as being the only public waste removal company on the Island registered with the Environment Agency to run a clinical waste transfer station.

HILLBANS Pest Control Ltd provides the best prevention and protection services for a wide range of pest problems. They give you peace of mind through bespoke contracts

ISLAND Environmental Hygiene Ltdwww.islandhygiene.co.uk, has been trading on the Island for more than 20 years and specialises in the collection of sanitary, clinical and nonTel 01983 721943 hazardous waste. As well as offering a wide range of bathroom products and services, it also stocks state-of-the-art hand-dryers and the most environmentally friendly, non-aerosol air freshener systems on the market.

catering to your needs or one-off visits for when you urgently need assistance. If you would like more information regarding their services, please call or visit their website.

Being the only public waste removal company on the Island registered with the Environment Agency to run a clinical waste transfer station, IEH can collect prescription medicines, sharps and other forms of clinical waste. Offering a friendly, efficient, cost-effective service, they are legally compliant within a highly regulated sector.

Newbarn Farm, Sun Hill, Calbourne, PO30 4JA • Tel: 406999 • www.hillbanspestcontrol.co.uk

Unit 2G, Sheat Farm, Chillerton, PO30 3EN • Tel: 721943 • www.islandhygiene.com

18

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


ADVERTISEMENT

Isle of Wight College

Moore Stephens South Chartered Accountants

At Moore Stephens, we pride ourselves on our refreshingly personal, partner-led Stephens South approachMOORE to creating value and protecting wealth for businesses, nor for profit Chartered Accountants pride organisations and private clients. We take the time to get to know you and themselves on a personal understand your needs. We’re here partner-led approach to creatingto support you and make your life easier, by reputation for providing taking care of your financial matters. value and protecting wealth

The Isle of Wight College has a national The IW College is committed to for businesses, meeting not-for-profit outstanding teaching and learning it is fully committed meeting the training needs of Moore Stephens to (South) LLP, 9 St John's Place, organisations and private clients. the local business community by Newport, PO30 theproviding training needs of local businesses by providing the1LH broadest the broadest range of The team take the time to e: isleofwight@moorestephens.com apprenticeships on the Island, range of apprenticeships on the island, shortt: 01983 courses and 825000 your understand business needs short courses and bespoke w: www.moorestephens.co.uk/south and make your life easier, by bespoke training. College staff work closely with employers to training solutions, to enable your taking care of your financial business to flourish. matters.source any secure the most appropriate training for staff, and government funding available, to enable businesses to 9thrive St John's Place, Newport, PO30 1LH • Tel: 825000 Medina Way, Newport, PO30 correct 5TA • Tel: 526631 • www.iwcollege.ac.uk www.moorestephens.co.uk/south and grow with the skills mix. College has a national reputation for providing www.iwcollege.ac.uk 01983 526631 info@iwcollege.ac.uk

ng and learning it is fully committed to meeting PC Consultants Roach Pittis of local businesses by providing the broadest Roach Pittis is the Island’s premi eships on the island, short courses and law firm, with strong connections to College staff work closely with employers to Island business community. We d with all aspects of commercial w ppropriate training for staff, and source any from the transactional including ng available, to enable businesses to thrive company law and establishing PC Consultants is an award-winning company, which has led the IT service businesses, the purchase of assets support industry on the Island for almost 25 years. A recent survey 60-66 Lugley Street, Roach Pittis is the Island’s premier law firm, with strong connections to the e correctand skills mix. confirmed 99.1 per cent of PC Consultants' clients rate the service as and mergers and with acquisitions, to t Island Business community. We are a full service law firm dealing all Newport, ‘excellent,’ reflecting the company’s commitment to delivering exceptional aspects of commercial work, from establishing businesses, mergers and c.uk 01983 526631 info@iwcollege.ac.uk contentious including contract t: 01983 524431 service. This is the reason why clients, including Vectis Housing, Lifeline acquisitions, contract disputes, debt recovery and employment law. Roach and Cowes Yacht Haven, have been with PC Consultants since the start, and why more than 300 businesses of all sizes across the Island, including Leslies Motor Group, The Lakeside Hotel and Spa, Strainstall, UKSA and WightFibre, have come to see PC Consultants as an extension of their own organisations.

disputes, debt recovery Pittis’ reputation for first class, practical legal advice has been built sinceand employm info@roachpittis.co.uk 1873. We are able to respond to clients’ with prompt, clear advice law.needs Please come and speak to us based on a thorough understanding of their situation and requirements. www.roachpittis.co.uk you require any legal advice or assis

Enterprise Court, Nicholson Road, Ryde, PO33 1BD • Tel: 811711• sales@pcconsultants.co.uk

60-66 Lugley Street, Newport, PO30 5EU • Tel: 524431 www.roachpittis.co.uk

Top Mops

WP Recruitment and HR

As the Island’s largest independent contract cleaners, Top Mops can respond to your business’s cleaning needs 24/7, with staff based across the Island and, increasingly, along the south coast. Its experienced operatives can clean and maintain hard-floor surfaces and prolong the life of your carpets using specialist machinery. Those hard-to-reach external areas, including windows, guttering and solar panels, can be cleaned using the Island’s only hot water Reach and Wash system. Cleaning with pure hot water, this is an environmentally-friendly solution. Using the Skyvac system, debris is removed from gutters and high ceilings. In addition to its mainland expansion, Top Mops now offers a total facilities management package as a one-stop-shop, to take care of your cleaning and associated requirements, enabling you to better focus on your core business.

The Island’s longest established and only independent generalist recruitment agency, WP Recruitment and HR has been helping Island businesses grow successfully, supplying all levels of temporary, contract and permanent staff, to all industries, since 1989. To celebrate their busiest year to date in 2016, the team (with a combined experience of more than 50 years in recruitment) is offering free temporary to permanent transfers on all assignments over 12 weeks for any new bookings made in 2017.

Unit B6 Spithead Business Centre, Newport Road, Sandown, PO36 9PH Tel: 400202 • www.topmops.net

Corner House, 68-70 Lugley Street, Newport, PO30 5ET • Tel: 882615 www.wprecruitment.co.uk

SEPTEMBER 2017

19


THE INTERVIEW – CECAMM’S DAVID EVANS

CECAMM is unique in that it is part of the Isle of Wight College and geographically separated from the main campus. It's a purpose built facility which is designed to support both the college and local businesses. There is truly nothing like it on the Island! I trust local business will recognise the opportunities presented by CECAMM and will push us to deliver the services they need.

The Interview

CECAMM’s David Evans David Evans is the managing director of the Isle of Wight College’s new CECAMM centre in Whippingham. Interview by Tom Stroud CECAMM is a big deal for the Isle of Wight – a £12million investment, combined with partnerships with local employers. This must be a very exciting time? It is a very exciting time. CECAMM, as part of the Isle of Wight College, has enormous potential. We’ve got a beautiful new building in Whippingham. The facility is truly world class and is something the Island should be proud of. We have the full support of the College and an established Engineering Programme, which has successfully helped Island students realise their career or higher education ambitions. We also have the support of local businesses in the development of

20

the facility. In addition, we have great staff who are passionate about learning. Finally, we have a Business Case which gives us a framework for success. All of the ingredients are there and most of the hard work has been done. My role is to work with our staff, students and local business partners to ensure the Island gets the most out of this facility. My vision is for CECAMM to become the first choice for students, businesses and staff in engineering education for the Isle of Wight. We will grow and tailor the services we provide to meet their needs. CECAMM should be an inspiring place for those individuals passionate about THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


THE INTERVIEW – CECAMM’S DAVID EVANS

engineering, whether you are a College student, an employee of a local business, a young child interested in Maths and Science or a member of the community. Our main goals are to make life easier for existing Island businesses to get the qualified staff they require, support the establishment of new businesses on the Island and help Island students realise their career ambitions.

How will you be working with Island employers, both now and in the future? What will you be able to offer them? I am leaving a role as Operations Director with a large UK consultancy firm to join CECAMM. I have extensive experience in the successful set up and delivery of multi-billion pound projects and programmes. I have worked with many different clients, in different industries and even in different countries. It’s been exciting and challenging; however, my life and family are on the Island so it was time to make a move. The opportunity to lead the new CECAMM facility was too good to pass up. I have spent the past three years working with EDF Energy to deliver the Hinkley Point C Nuclear Power Station in Somerset, England. The project has multiple stakeholders, in many countries. Our engineer is based in Paris, my office was in Bristol and our contractors are located around the world. There are have been a lot of EuroStar journeys and I’m well versed in running Skype meetings. My work with Hinkley Point C has exposed me to a variety of engineering and manufacturing firms. I plan on leveraging my experience in industry to establish productive and supportive relationships with local businesses. SEPTEMBER 2017

Tell us a bit about the sort of learning that CECAMM can offer. This is high-level stuff and brand new to the Island isn’t it? It's in the name really, CECAMM is short for the Centre of Excellence for Composites , Advanced Manufacturing and Marine. It's a big building so there is plenty of space. The courses have been designed through collaboration with local businesses so there will no longer be a need for them to send staff to the mainland to get the learning they need. If you are managing a local business and are interested in our offer, please get in contact.

The new building can accommodate up to 500 learners. Where will they come from? Learners will come from both the Engineering Department at the local college and via training needs from local businesses. Initially most learners will come from the Island. I hope we can get to a position where our offer is so strong, we draw learners from the wider region. I can't wait to see the building buzzing with activity!

Do you see CECAMM as a profile-raiser for the Isle of Wight from a wider perspective? Yes, this centre really demonstrates the commitment the Island has made to attracting highly skilled businesses. The successful development of the facility should be a beacon to those in the composites, advanced manufacturing and marine sectors that the Island is serious about supporting their business needs. We can grow their workforce and ensure their skills are razor sharp. We will work with and support any new or existing business on the Island.

21


HTP Apprenticeship College

THE APPRENTICESHIP SPECIALISTS

Over the last few years the government

Outstanding training offers businesses

has embarked on a programme to

the highest quality service with success

reform the delivery and funding of

rates significantly higher than national

Apprenticeships in England. As a result,

averages year on year. Unlike traditional

Apprenticeships now offer a more

Apprenticeship delivery models, HTP’s

rigorous, structured, independently

unique, flexible approach allows training

assessed career pathway tailored to the

to be delivered in your workplace, on or

needs of your organisation.

near to the job, at times convenient to the

HTP Apprenticeship College, based in

organisation.

Hampshire and the Isle of Wight, is now

Their consultants meet with your

one of the country’s leading providers

managers throughout the duration of

of Apprenticeships. Their industry

training on a regular basis to review

experienced training teams deliver

impact and ensure the business obtains

high quality training programmes for

the best possible return on investment.

businesses of all sizes across the Solent

HTP also provides a detailed online

region.

account management service enabling you to monitor the progress of each

In conjunction with business leaders,

individual Apprentice on an ongoing

HTP Training Consultants design

basis.

flexible apprenticeship programmes to develop new staff and upskill the existing workforce in line with the needs of your organisation. Working alongside your HR and management team, they also provide a free, fully managed recruitment service, saving you time and money. HTP Apprenticeship College’s Ofsted

HTP deliver training and services to support some of the region’s largest employment sectors. Training team

Rachael Randall, Principal and Chief Executive Officer said, “As a result of the

specialists, provide learning and

changes to Apprenticeships we have seen

development opportunities in Business

more and more employers engaging with

Administration, Management, Health and

us to recruit and train their staff through

Social Care, Hospitality, Customer Service

the Apprenticeship career pathway. As

and Retail.

an independent training provider we are

HTP’s Old Grammar School Campus, St James Street, Newport

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


ADVERTISEMENT

in a great position to design and deliver flexible Apprenticeship

Gold, Skills for Health Quality Mark and IiP Gold and Champion

solutions for employers across a wide range of sectors ensuring

accreditation.

the future workforce has the knowledge, skills and attitudes businesses need.�

To find out more about the opportunities HTP Apprenticeship College offers please talk to Simon Attrill, Head of Business

In addition to holding Ofsted outstanding Grade 1 in every

Development on 01983 533926 or go to www.htp.ac.uk. We

area of training, HTP Apprenticeship College holds People 1st

look forward to speaking to you soon.

HTP’s Rachael Randall

SEPTEMBER 2017

23


CONTRIBUTOR – ROBIN COURAGE

CONTRIBUTOR

ISLE OF WIGHT DAY 2017 Why Isle of Wight Day is getting bigger every year – and your business can join in By Robin Courage

Saturday, September 23rd will once again focus everyone’s attention on the Island as we celebrate our second Isle of Wight Day. All indications are that this year’s celebrations will eclipse the success of last year’s event. Once again none of this could happen without the generous support of many Island companies. Last year, with the help of the three cross-Solent ferry companies we were able to provide 70 miles of celebratory bunting to all Islanders absolutely free of charge. This year, with added support from Red Funnel, Hovertravel and Wightlink, together with more support from Island companies AJ Wells and Sons, Steve Porter Transport and the help of all the major supermarkets (Tesco, Waitrose, Sainsburys, Morrisons, Lidl and Asda) we are able to provide a further 100 miles of celebratory bunting to all Islanders completely free of charge. Our People’s Parade will this year be held in Ryde and already we have nearly 3,000 people signed up to participate in what

24

will be the biggest parade ever seen on the Island. It will start at 1.00 pm. Out at sea will be a flotilla of boats of every description, who will be joined this year by two P2000 vessels from the Royal Navy in Portsmouth who will be visiting Ryde (at the end of the pier) and Cowes and Yarmouth during the day and will be offering trips aboard for members of the public. In the evening a fun programme of entertainment is planned for Cowes Enterprise College where the finals of Our Island’s Got Talent will be held and the best talent on the Island will be judged by Rob da Bank, Mark King (of Level 42) and Anneka Rice. On Sunday the 24th, the churches from all over the Island are mounting another wonderful concert at the Cowes Enterprise College, featuring the IOW Symphony Orchestra and the IOW Singers and the whole event will be compered by Alan Titchmarsh. You may have noticed a number of 7ft high figures popping up in strange places all over the Island. These are all part of our “Island Heroes” art project which will hopefully raise a lot of money for the Isle of Wight Day Fund. Each figure is painted by a local Island artist and the figures include Queen Victoria, Charles I, Churchill, Nelson, Tennyson, Keats, Marconi, Jimi Hendrix and more than 20 others. You should spot them around the Island over the coming weeks and they will then be on exhibition at the Quay

Arts Centre in early October prior to an auction to raise funds for Island causes. This innovative project has been heavily supported by local Island companies, who have generously given money and space for many of our local heroes. Isle of Wight Day is of course about the whole Island community getting together each year to celebrate. It’s our very own ‘Red Nose Day’, a day when companies and individuals organise events and gatherings to celebrate all that is great about this very special corner of the United Kingdom. It will also hopefully be a day of reunions, for schools and Island companies. Many companies are putting on special events to celebrate Isle of Wight Day and if your company has not yet planned anything special then please ensure that your place of work is decked out in our colourful bunting. It’s available at your local town or parish council or from any of the ferry terminals, the major supermarkets, The Quay Arts Centre and the Guildhall. If you are able to involve your staff in raising much needed money for the Isle of Wight Day fund, you can be sure that every penny raised will be distributed to deserving Island causes. Fly the flag for the Isle of Wight in the days leading up to Isle of Wight Day and have a wonderful time! For more information or to buy tickets for Our Island’s Got Talent or the churches event at Cowes Enterprise College see www.isleofwightday.com THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


BUSINESS AWARDS 2017

ISLE OF WIGHT CHAMBER OF COMMERCE

BUSINESS AWARDS FOR EXCELLENCE 2017 WHAT: A celebration of the best in Island business WHERE: Friday December 1st Cowes Yacht Haven WHO: You and your business? Get set for the return of the biggest night in the Island business calendar. We’re back at Cowes Yacht Haven Events Centre with a table-full of sparkling trophies that will be looking for new homes. We’ve got great entertainment and your host will be TV’s Fred Dinenage who will be back once again after his awards debut last year. It’s a prestigious night and as it’s the first Friday in December the celebrations will be feeling festive too. The only things missing right now… are the nominees! Could you or your business be a winner?

THE CATEGORIES ARE

Start Up Business of the Year Award

Business Innovation of the Year Award

Small Business of the Year Award

Growth Business of the Year Award

The Morris Barton Apprenticeship Business of the Year Award

Tourism Business of the Year Award

Business in the Community Award

Manufacture and Technology of the Year Award

Excellence in Customer Service Award

Marketing & Design Business of the Year Award

Green Business of the Year Award

International Business of the Year Award

Entries close on September 30th and must be received via www.iwchamber.co.uk. Good luck!

Making the most of your entry Entering for a Chamber Business Award is a chance for you to tell the judges about why you’re one of the Island’s best businesses. Find out more about how to turn your story into a winning entry by attending our Awards Workshop on September 20th at 9am. The event is hosted by business specialist Dale Howarth and will provide a wealth of tips and guidelines that can help you to focus on the best submission for your business. Find out more at iwchamber.co.uk/events.

SEPTEMBER 2017

25


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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


MINI MBA

ISLE OF WIGHT CHAMBER

MiniMBA

A new way of learning for Island business professionals:

The IW Chamber’s Mini MBA is growing The IW Chamber’s Mini MBA is helping Island business people to become a more effective and skilled professional, as part of a groundbreaking CPD-accredited course. The Mini MBA’s first cohort has completed a number of core modules including Business Development, Management and People. They’re now gearing up for the Finance module and their choice of enrichment module. There’s a second cohort too and members of both are set to complete the full MBA before the end of the year. It’s a qualification that has been designed specifically for Island business people. It moves fast, with accelerated learning and it takes place within key Island businesses, providing real world examples of best practice as well as maximising the time spent on the course. The sessions are delivered by experts in their field and delegates attend highly focused one day courses without the need to travel or stay overnight. The Mini MBA is delivering a brand new learning experience for the Island, as Course Coordinator Dale Howarth explains. “The Mini MBA has already been a great success. The course has brought together a very broad range of people from business, which can be unusual for an MBA programme. These are people that are already senior within their business as well as people who are looking to progress, or who are looking to fill in gaps in their standard education. The Mini MBA goes out into commerce too, providing experience of other businesses such as Liz Earle, which provides extra added value. There’s also a networking opportunity too. Those within each cohort and across the group as a whole are meeting like-minded people and developing very professional relationships with them. “The Mini MBA’s course content has been very well received. Many of those participating have found that they have been able to immediately implement the things that they have learned.

The MBA is already impacting on their everyday working lives. It’s a hugely practical course - so little of it is simple theory – which means most of it can be applied in the workplace and in some cases personal lives too.” The Mini MBA is designed to run over the course of a year, with sessions running to a regular timetable. Modules can be taken at a time that suits each individual. As well as the core modules there’s an element of personalisation, with a choice of Enrichment modules that focus on specific skills, including courses on customer services, time management and presentation skills. “Everyone who completes the Mini MBA will take one Enrichment module, although the Enrichment modules are also available to the wider business community outside of the Mini MBA. The modules can provide the opportunity to gain these specific skills, but it’s also a chance to sample the Mini MBA programme. The Enrichment module can count as part of the MBA later, if a person then decides to complete the full qualification.”

The Chamber's MiniMBA at Liz Earle in Ryde

The Chamber’s Mini MBA is an industry recognised CPD Certification, accredited by the CPD Standards Office in London. Each module costs £105 for Chamber Members, with total investment of £525 +VAT. For non Chamber members it is £135 per module, totalling £675 +VAT. To find out more about the IW Chamber’s Mini MBA go to iwchamber.co.uk

SEPTEMBER 2017

Course co-ordinator Dale Howarth

Mini MBA lecturer Sean Foley

27


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21/08/2017 19:42

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


OVER 50S STARTUPS

OVER 50S STARTUPS

MOIRA SUGDEN CONSULTING The Isle of Wight Chamber of Commerce is supporting older people on the Island by providing help and advice on starting a business or being self-employed. The Chamber is hosting monthly workshops and providing ongoing mentoring as part of the Age Friendly Island campaign, an exciting partnership funded by the National Lottery through the BIG Lottery Fund, making the Island a great place to grow old, while tackling social isolation. The Chamber’s Over 50s business mentors are engaging with people aged over 50 who are looking to go into business and be their own boss. Business advisors Fiona Grist and Lynda Draper are often helping older people who have been made redundant or who are at the early stages of retirement. Moira Sugden is a lifecoach, mentor and speaker. She’s about to become her own boss, for the first time in her working life, thanks to the support of the Over50s Start Me Up programme. “I’ve worked for 43 years in the public sector,” Moira explains. “I worked for the NHS first, then in education, most recently at the University of Southampton. Now I’m going to be working with busy professionals who struggle to find time for themselves and would like to have more time with their family, enjoy social and leisure activities and work towards promotion and recognition.” It’s a big change for Moira, who first attended the Chamber’s one day Start Me Up course in September last year. “The idea of having my own business was really scary and that’s how 50 Plus has really helped me. I was worried about things such as marketing, bookkeeping, tax issues and how to cope with the loneliness of being on your own when you’re used to working with hundreds SEPTEMBER 2017

of people. I was scared of going wrong really. The one-day course put a lot of those issues to rest and I came away feeling really encouraged. I knew that other people were doing it and I thought ‘why can’t I?’.” Moira has also benefited from the wider Over 50’s network. She found her website designer and her bookkeeper through the programme, as well as receiving invaluable support from her mentors. “Lynda and Fiona are experts and it’s been brilliant to have their on-going support. Fiona has really helped me, particularly with advice about how to ask people to pay me for my work, which I’ve never had to do before. I’ve felt a bit cheeky, and maybe exposed, but I’m learning to feel confident about it. I know I’m worth it but it’s still very new to me. “Fiona and Lynda have lots of contacts with people who are over 50 and have started their own business, which helps me too. It feels like you’ve got a community backing you up and it’s

great to be able to swap notes with other people on the programme on how things are going. I’m currently focusing on coaching sessions as 1to1s or in small groups. In the future I’d like to run retreats on the Island too and I may well be able to work with hotels and B & Bs who are also in the 50 Plus network.” It’s been a busy time for Moira. She joined the 50 Plus programme a year ago; she turned 60 in April this year and will officially launch her new business next month. “I’m going to be professional,” Moira laughs. “I’ve had a mix of anxiety and excitement so far. They’re two sides of the same coin and now that I’m nearly there I’m much more excited than I am nervous. The 50 Plus scheme has been a great calming influence. I’ve been thinking about running my own business since 2012 but back then it was just too scary. I’ve got to the point now where I want to give myself the time to be successful and to enjoy it.”

29


Renew!

CHAMBER MEMBER BENEFITS

MEMBER BENEFIT:

IW Chamber access to these Don’t forget as amembers member youhave have access to these four essential services four essential services

It’s Time to Renew!

ChamberHR

ChamberHealth & Safety

ChamberLegal

ChamberTax

These services give you unlimited access to no less than five business advice lines and a website which features over 750 free downloadable template documents.

Don’t forget as a member you have access to these four essential services

These services give you unlimited access to no less than five business advice lines and a

Not only that but you are protected by £1,000,000 of legal expenses insurance which includes employment cover and tax website enquiry cover.which features over 750 free downloadable template documents.

Not only that but you are protected by £1,000,000 of legal expenses insurance which includes employment cover and tax enquiry cover. Employment law / HR advice Employment documents

Believe it or not all these services are included in your membership fee – you will have nothing extra to pay! Contracts and handbooks & Safety

A bank of hundreds of free employment documents covering Advice to help with a wide range of subjects including absenteeism, disputes, recruitment, annual leave, legislation plus a everything from recruitment to employee exit HR health check ChamberHealth ChamberLegal ChamberHR ChamberTax

Legal advice Access to free documents that you can use to create your own contracts of employment and employee handbook Advice on any business matteraccess including contracts, company cover To ensure yourlegal service and insurance is maintained please renew your law,membership property, directorsby or the clientdue disputes date. Not doing so could prove These services give you unlimited access to no expensive. less than five business advice lines and a Health & safety documents documents. Access to over 250template free documents covering risk assessments, Debt recoverywebsite which features over 750 free downloadable

Don’t delay… renew today!

policies, regulations plus a H&S gap analysis Advice on your rights and what you can do to help get money Not only that but you are protected by £1,000,000 of legal expenses insurance which from customers who fail to pay your invoices on time

includes employment cover and tax enquiry cover. Legal documents

Health & safety

Believe it or not all these services are included in your membership fee – you will have nothing extra to pay! Insurance

Access to advice on any health & safety matter including risk assessments, first aid, fire safety, policies and documents

Tax and VAT

Access to almost 200 free business legal documents such as check lists, documents covering online trading, intellectual property, partnerships

Comprehensive legal expenses insurance cover for employment To ensure your service access and insurance cover is maintained please renew your Advice on tax or VAT matters including HMRC investigations, disputes, tax investigations, property disputes, data protection 006-TTRL3-V1 membership by the due date. Not doing so could prove expensive. and more property income, VAT registration, exemptions and more

Don’t delay… renew today!

All these services are included in your membership fee. Don’t delay…join today! www.iwchamber.co.uk 006-TTRL3-V1

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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31


TALKING BUSINESS

TALKING BUSINESS By Isle of Wight Chamber Chief Executive Kevin Smith

My challenge to this newly elected council is to manage the system and the people in it, so that it can truly deliver for benefit of the Isle of Wight – by Kevin Smith A lot of the work that we do at the Isle of Wight Chamber helps to promote and support good Island companies, who grow and make more money, adding to the general prosperity of the Island. We provide Start Your Own Business courses and networking opportunities for businesses to do business with each other. We showcase Island companies within this magazine and celebrate success at the Isle of Wight’s Business Awards for Excellence. This month we’re connecting businesses through our annual B2B Expo as well as providing a whole host of other on-going business support related activity. The key point here is consistency. It’s ongoing, as opposed to the many public funding initiatives that tend to change every time we have a new government. This is why it is important for the Isle of Wight Chamber to provide a core element of business support activity for Island companies to access. In the past 15 years, we have helped create and sustain over 1500 Isle of Wight jobs. This has not been funded or paid for by local or national government but by the Isle of Wight’s business and wider community. We have also provided a range of information advice and guidance on all sorts of business topics that has helped thousands of Island companies grow and prosper during this time.

When I reflect on government support for business over the years it has been random, time limited and whatever flavour of the month that the government of the day deems appropriate. This can be very distracting for a local community and by its very nature does not tend to be there for the long haul. I have witnessed what appears to be a tireless merry go round of government funded entities being set up to deliver the latest Government fad. As a result, a lot of the time I have also witnessed these entities becoming fixated upon how they survive, not actually focussing on delivering real value to the communities in which they serve. The same thing happens to some degree with newly elected local politicians when they get elected to local government. The newly elected representatives start off with energy and vigour to make a difference and to create a local environment that will be of benefit to the community that they represent, only for the bureaucratic machine of local government to throttle the life out of this energy and enthusiasm, normally during the first two years. The result is that the ambitions to make a difference and implement positive change is driven back and these worthy individuals become consumed by managing the

machine. Or, should I say, the machine managing them. My challenge to this newly elected council is to reverse this trend and to manage the system and the people in it, so that it can truly deliver for benefit of the Isle of Wight. The Isle of Wight Chamber stands ready to assist the IW Council to achieve this and to increase the value and prosperity of the Isle of Wight. We will do this by continuing to provide our consistent framework of business support that will help to attract and create more high value, high skilled jobs for the Island and its community to enjoy and benefit.

KEEP UP TO DATE WITH ISLAND BUSINESS MAGAZINE

Every month Island Business magazine spotlights the people and companies that are making the news on the Isle of Wight. If you’ve got a story to share with the Island’s business community, start with Island Business. Every edition is emailed directly to thousands of Island business people and the physical edition is racked across the Island at high footfall locations. It’s also directly mailed to all Chamber members. If your business is growing, investing, celebrating, winning awards, appointing new staff or marking a milestone then get in touch. Send your news stories to the editor, tom.stroud@iwchamber.co.uk. Find out more about advertising, sponsorship opportunities and how we can help you to raise your profile by emailing dee.becker@iwchamber.co.uk

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


SEPTEMBER 2017

3


Think Apprenticeships… Think The Isle of Wight College! Your cost effective solution to staff recruitment. The Isle of Wight College offers the widest range of apprenticeship programmes on the Island, in the following industries at both Intermediate and Advanced levels and some at Higher levels, with the aim to further expand provision: ANIMAL CARE

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT

Island Business September 2017  

Includes the Garlic Farm, Isle of Wight College's new CECAMM building, The Studio School, WightFibre, plus a preview of EXPO 2017 and this y...

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