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Island usiness Green On Wight Getting on board with sustainable travel - special feature

Company Profile BeCalmed

The Interview Ben Willows, UKSA The Chamber’s Mini MBA More ways to win with the IW Lottery Plus:

News, views, events and benefits

March

2017


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34 The Mall, Carisbrooke Road, Newport, Isle of Wight PO30 1BW THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT Email: wight.job@pertemps.co.uk www.pertemps.co.uk


PRESIDENT'S FOREWORD

President’s

FOREWORD WELCOME TO THE MARCH ISSUE OF ISLAND BUSINESS!

It’s another busy edition with a special focus this month on Green Travel. The Chamber has been working closely with many Island businesses to help and encourage them to embrace greener ways of travelling to work. I think it’s safe to say that some of this is obvious – we all know that cycling is healthier than driving for example, and we’re all aware that cutting carbon is a good thing. If that means our staff are more productive and the roads are less congested then that’s even better. What businesses may not realise is just how easy it is to travel in a greener way. Options like electric bikes, hiring low-emission and hybrid cars for business use, or even holding “walking meetings” are all available. Find out more in our special feature.

Following the EU referendum, exchange rates are very favourable to exporters and this also encourages tourism too. More overseas visitors will want to come to the UK, and more UK holidaymakers will chose to spend time exploring the UK. It’s anyone’s guess as to which way exchange rates go, but more than ever, it is essential that all business owners keep a close eye on these global trends and recognise the long term importance to their business. Quality tourism, that focusses on shorter breaks is now bang on trend, and we need to encourage our tourism industry to follow that trend. Not only will it lead to growth in the sector, but businesses that operate in this way end up paying higher wages, which is good for our local economy.

Last month I was very pleased to attend the launch of Isle of Wight Day 2017. The Chamber is once again supporting this event and I would urge other businesses to do the same. Robin Courage and his team have created an event which makes a brilliant positive statement about the place in which we live. The Island clearly does have its issues, which groups like IW Chamber among others, are working hard to redress, by working closely with the IW Council. But we also sometimes forget that the Island has many more positives, and it is our job to promote the positives. We might not be the Northern Powerhouse, but we do punch above our weight in Technology and Manufacturing, and our tourism offer continues to grow year on year in terms of quality.

Most of us are here because we love the Island, and we should all be ambassadors, promoting the good stuff such as the lifestyle and the beautiful countryside. I have said before that I believe that our economic and social wellbeing comes from the Island being a great place to live and work, with low crime and ever improving schools. If that vision is shared by everyone in everything they do, then we will achieve some great things.

Editor Tom Stroud tom.stroud@iwchamber.co.uk

Isle of Wight Chamber of Commerce Mill Court, Furrlongs, Newport Isle of Wight, PO30 2AA

Advertising Sales Tel. 01983 520777 dee.becker@iwchamber.co.uk

GEOFF UNDERWOOD PRESIDENT, ISLE OF WIGHT CHAMBER OF COMMERCE

Design & Printing Crossprint Ltd www.crossprint.co.uk

Island Business Magazine – Published by the Isle of Wight Chamber of Commerce While every care has been taken to ensure the accuracy of Island Business magazine the publishers do not accept any liability or provide any guarantee that the information is accurate, complete or up to date. The publisher and its employees and contractors have used their best efforts in preparing these pages and this publication but make no warranty of any kind, expressed or implied, with regard to the information supplied. The views of contributors do not necessarily represent those of the IW Chamber of Commerce. The IW Chamber of Commerce and its employees and contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the providing of the information offered here. Island Business magazine is printed by Crossprint, an ISO 9001 registered printer based on the Isle of Wight. Contains material sourced from responsibly managed forests, certified in accordance with the FSC (Forest Stewardship Council).

@iwchamber

MARCH 2017

/isleofwightchamber

Isle of Wight Chamber of Commerce

Isle of Wight Chamber of Commerce

01


NEWS

SOLENT DEAL IS “DEAD IN THE WATER” Plans for devolving power to a combined authority for Southampton, Portsmouth and the Isle of Wight have been opposed by the Island’s Council Leader and MP. Cllr. Dave Stewart. The newly elected leader, joined Andrew Turner in Parliament at a meeting of the Hampshire and Isle of Wight All Party Parliamentary Group. Cllr Stewart said: “In our view there was never sufficient clarity and certainty about the benefits it would bring to the Isle of Wight to support its economic growth and development. My view is that the proposed Solent deal is not going ahead in this form and therefore would rather we spent our time looking to the future and at what we can do with our local partners and deliver

real and tangible benefits for the Isle of Wight. I am not against the principle of devolution, but if that is a path we must follow, it must be right for the Isle of Wight; help us to address our challenges and make the most of the many opportunities we have.” Andrew Turner added: “I opposed the deal because it would impose additional responsibilities on the Isle of Wight Council, with not an extra penny guaranteed for the Island. Those who claimed that it would solve the Island’s funding problems are either misleading, misled or mistaken. I’m glad to say that the Solent Deal is dead in the water – there will be further discussions on the way forward over the coming months.”

ISLE OF WIGHT DAY IS BACK Isle of Wight Day is to return this year and the event will be bigger than ever. Speaking at a launch held at Barton Manor, the Island’s High Sheriff Robin Courage confirmed that he will continue to spearhead Isle of Wight Day, and that the 2017 support will be supported by Ben Rouse, who takes over as High Sheriff in April. “Isle of Wight Day is your day,” Robin Courage told the attendees. “Enjoy the day. It won’t be long coming.” He also unveiled the “Celebrating Together” photo book,

published to reflect the success of the 2016 event. Trophies were presented by the Chamber’s President Geoff Underwood. Councillor Jon Boileau Goad, Chairman of Niton and Whitwell Parish Council, received the Best Dressed Town or Village Cup on behalf of the village of Niton (below left). Mervyn and Ljiljana Stevens from Shanklin collected the shield for Best Dressed Property.

TRIBUTES TO MORRIS BARTON The Island’s business community has paid tribute to Morris Barton OBE, who died aged 75 in January. Since standing down from the Isle of Wight Council in 1999 Morris had worked as a consultant for many Island firms. Morris was also a longstanding member of the Isle of Wight Chamber’s advisory boards.

Executive. “He was a passionate advocate, a powerful negotiator and a strong supporter of the Chamber. He will be missed by us all.” A book of tributes has been compiled by Morris’s friend and colleague Christopher Scott and will be published soon.

“Morris was a great ambassador for the Isle of Wight,” says Kevin Smith, the Chamber’s Chief

02

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


NEWS

BUSINESSES BACK GREEN TRAVEL MONTH Cutting carbon and increasing productivity have been firmly on the agenda for Isle of Wight businesses as part of February’s Green Travel Month campaign. Businesses have been finding out more about the sustainable travel options on offer. Isle of Wight College, Isle of Wight Council, GKN, Stainless Games and the IW County Press all sampled new Red Squirrel Electric Bikes. Hundreds of staff at businesses across the Island also picked up Green Travel pedometers to encourage walking to work. The campaign has also highlighted the benefits of leading an active lifestyle which can include ‘walking meetings’ and cycling to work.

“The green travel agenda can and does encourage employees to reduce carbon,” says the Chamber’s Chief Executive Kevin Smith. “Cutting the amount of time that staff use their cars also helps to keep employees fit. Encouraging more individuals to cycle or walk to work is also good for the future of the environment, which has got to be good for everyone.” You can read much more about the options on offer, including Green Travel Plans, in our four page special feature which starts on page 12.

MY ISLE OF WIGHT AWARDS The MyIsleofWight Awards have again recognised the tourism businesses that make the Island a “special place to visit”. More than 34,000 votes were cast for the awards, established by Red Funnel five years ago. Tapnell Farm and Tom’s Eco Lodge were the big winners, picking up four trophies on the night. Other winners in the 24 categories included Blackgang Chine, The Royal Hotel, Chessell Pottery, Osborne House, Adventure Activities IOW, Ninham Country Holidays and The Garlic Farm.

Red Funnel CEO, Kevin George, who announced the winners, said: “We were delighted to see an excellent range of businesses triumph this year. These businesses are vital to the economy and help make the Isle of Wight such a special place to visit, while providing people with unforgettable memories. It is great to recognise these businesses for their incredible efforts throughout the whole year, as well as for what they do to make the Isle of Wight a cherished destination.”

MORE LOCAL PRODUCE PARTNERSHIPS FOR WIGHTLINK Wightlink customers are now being offered even more Isle of Wight produce. The shop on board Wightlink’s flagship St Clare now stocks local brands including The Garlic Farm, Island Ales, Island Brewery, Full Spread sandwiches, Calbourne Classics cakes and The Isle of Wight Biscuit Company. Wight Crystal will also become the preferred supplier of bottled water across all the ferry company’s 12 retail outlets onshore and afloat. The deal makes Wightlink the largest client for Wight Crystal, with over 80,000 bottles expected to be supplied this year. Wightlink has also

MARCH 2017

teamed up with Newport-based Island Roasted who will supply three tonnes of coffee beans to Wightlink in the initial year of the deal. Elwyn Dop, Wightlink’s Operations Director, says: “We are turning to Island suppliers and producers not just because supporting the local economy is part of our ethos but because the goods offered are of such a consistently high quality.”

Wightlink’s Elwyn Dop with Island Brewery

03


NEWS

WIGHT SHIPYARD REFITS RED JET 3 East Cowes based Wight Shipyard Ltd is

“In addition to our current new-build work for

carrying out the refit work on Red Jet 3, Red

London based Thames Clippers, we have been

Funnels’ 1998 Cowes built Hi-Speed passenger

successful in winning a number of important refit

catamaran. It’s the first time the vessel has been

contracts. This valuable order from Red Funnel

refitted on the Island since it was built by FBM

demonstrates our unrivalled skills base and

Marine. The planned work involves inspection of

competitiveness in the fast ferry repair market.”

the hulls, removal and refurbishment of the twin MJP waterjet units, painting, antifouling and

Kevin George, Red Funnel’s CEO, added: “In

re-certification.

the not too distant future, we hope to see

Peter Morton, MD of Wight Shipyard, said:

Kingston which can be used to build and repair

the development of new marine facilities at

much larger vessels. Kingston would allow us to refit Red Jet 4, Red Jet 6 and all future Red Jet’s on the Island and bring significant benefits to the local economy.”

NEW FACES AT ROACH PITTIS Solicitors Laura Brett and Rebecca Cardy have joined the team at Roach Pittis in Newport. Both originally from the Island, Laura and Rebecca join the firm having spent time working on the Mainland in specialist property roles. Keen to assist local clients, Laura (pictured left) specialises in Residential Property, having over four years’ experience in freehold and leasehold sales and purchases, remortgages, new builds and transfers of equity. Laura offers

free no obligation conveyancing quotes, and her fees are on the No Sale No Fee basis providing peace of mind should a transaction not proceed. Rebecca (pictured right) brings expertise in Commercial Property and looks forward to delivering practical solutions to clients in all aspect of commercial property, including leases, acquisitions and disposals and option agreements.

IDML PROVIDE ISLAND-SOURCED WORKWEAR FOR WIGHTLINK IDML has signed up to supply state-of-the-art wet weather clothes for Wightlink staff. Ship crew and shore staff will now be supplied with smart new Helly Hansen high visibility jackets to keep them warm and dry through the worst storms. Wightlink buys more than 250 jackets every year for its fulltime and seasonal staff.

range of Helly Hansen jackets

Martin Morris from IDML says: “It is our philosophy to build long term relationships with our customers and we are very happy to work in partnership with Wightlink, in supplying our

excellent service and a flexible

04

to keep the company’s staff warm, dry and comfortable in all conditions.” The ferry company is pleased with the Newport-based company’s professionalism. “We went to IDML because they offered us a good choice of garments with approach,” says Wightlink Operations Director Elwyn Dop. “This also reflects our policy of doing business with Island suppliers wherever possible.”

Martin Morris from IDML, Wightlink Customer Reception Officer Sarah McDonald, Duty Port Operations Manager Sue Dunbar and Wightlink Team Leader Andy Allen

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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05


NEWS

DEFIB TRAINING FOR ALL AT YOKOGAWA MAREX Yokogawa Marex is leading the way when it

induction, so new recruits will be trained when

comes to defibrillator training. Every member of

they join us. We have invested in a defibrillator

staff at their base on Medina Road in Cowes has

for our office, it is easy to use out of the box and

now received training from Revival First Aid.

the training gives our staff the confidence to use

“I wanted to ensure that in any eventuality any

it in a pressure situation when it really matters.

member of our team could help,” says Wayne

The well-being of our staff at Yokogawa Marex is

Matthews, Divisional Director. “We have now

paramount to us. Having this defibrillator training

trained more than 40 members of staff and

could save someone’s life, a staff member, visitor

the defibrillator training is now part of our staff

or possibly a member of the public.”

MAIREAD JOINS THE YOUTH TRUST The Isle of Wight Youth Trust has a new

year alone. I am joining at an exciting time

Executive Director. Mairead Healy was

but also a challenging time from a financial

previously the Chief Executive of a Dublin

point of view. It’s essential that our service

based youth charity and joins the trust

remains easy to access for children and

following the retirement of Director Eileen

young people facing difficulties and a big

Monks OBE who has worked for the Isle of

part of that is making sure it remains free

Wight Youth Trust for 29 years.

to use. Currently, we’re able to do this thanks to the generosity and support of

“I am delighted to be joining the fantastic

businesses and individuals from across

team at the Youth Trust,” Mairead says.

the Island. I hope that Eileen’s legacy of

“The numbers of clients we see are

immense community support can continue

growing year on year, with approximately

and I encourage anyone who is able to

4,000 appointments offered in the past

help to get in touch.”

FRED SAYS YES TO STOREROOM AFTER CHAMBER AWARDS Cowes furniture reuse charity Storeroom

opportunity to have a good chat with

2010 has confirmed TV’s Fred Dinenage

him. He was interested in Storeroom

as their new patron. Fred first met

and during the ceremony he built some

with the Storeroom’s Wendy Miller

of our comments into his speech and

at December’s Business Awards For

offered to be our patron which got a

Excellence, when he presented her with their trophy for the Business In The Community Award.

cheer from the room! We are now very pleased to confirm that Fred is our patron and when he has time from his

“Fred was seated at the same table

many commitments he will pop in to

as us,” Wendy says. “We had the

see us.”

06

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


NEWS

NEW LOOK FOR LOTTERY IS A BIG WIN The Isle of Wight Lottery now offers more chances to win – and it's proving to be a big success all round! On Lucky Friday there’s a main prize of £1,000 with a further ten prizes of £100. That’s more than 500 prizes each year, as well as the £10k Monster draw and Mini-Monster prizes of £5,000. “The new prize structure is a winning combination,” says the Isle of Wight Chamber’s Chief Executive Kevin Smith. “We’re giving away more prizes than ever and we’re pleased to be welcoming lots of new players to the Isle of Wight Lottery. As well as big cash prizes the Isle of Wight Lottery continues to support new businesses with start-up courses and has helped to sustain thousands of jobs with interest-free loans. That’s a win-win situation for everyone.” To find out more or to sign up on-line, visit www.iwchamber.co.uk/lottery.

RECORD GROWTH FOR STEVE PORTER TRANSPORT AND RED FUNNEL Steve Porter Transport, the Island’s largest independent transporter of commercial goods, has seen a massive upturn of 28 per cent in its unaccompanied drop-trailer service. The Cowes based haulage company first joined forces with Red Funnel in 2011 and agreed a new five-year deal with the cross-Solent ferry operator last summer, retaining its preferred freight partner status. Red Funnel has enjoyed a record 2016 after seeing five per cent growth in its freight carryings, resulting in the company now transporting over 50% of all cross-Solent freight shipped by ferry - making it the market leader. Malcolm Gibson, Managing Director of Steve Porter, (pictured right) said: “Our strong relationship with Red Funnel has provided the foundation for our significant growth since 2011, which we are obviously very happy about. Customers will continue to see the most competitive cross-Solent freight options as we expand our drop-trailer offering to supermarkets, retailers and organisations currently moving significant volumes of freight. We look forward to continuing delivering our high-quality service alongside such a prestigious organisation as Red Funnel.”

IW COLLEGE JOINS SOLENT LEADERSHIP ACADEMY A new Solent Leadership Academy has been established, uniting The Isle of Wight College, Fareham College and Fareport Training Organisation. The successful bid for funding to the Solent Employer Ownership of Skills Programme came via the Solent Local Enterprise Partnership (LEP). The new Leadership and Management Academy MARCH 2017

delivers flexible, high quality Level 3, 4 and 5 management and leadership qualifications through a higher apprenticeship model. This training is developed specifically for employees who are already working in managerial roles and looking to develop their skills and gain a recognised qualification in order to aid career progression and take on greater responsibility in

the workplace. Learners will use their practical experience in the workplace as evidence to complete a series of assignments, and will develop additional formalised knowledge by attending masterclasses to develop underpinning leadership principles. Courses start throughout the year so employees can begin at a time that suits the individual and the organisation.

Janet Stevens and Carrie Heath of IW College’s Solent Leadership Academy

07


CHAMBER EVENTS

Events Chamber

Thursday 23 March 2017, 9.30am – 4.00pm

FREE One-Day Business Start Up Course IW Chamber Of Commerce, Mill Court Business Centre, Newport

Thursday 23 March 2017, 6pm – 7.30pm

Curry night The Harrow Lodge, Shanklin Join us for a curry night with Bronze member Harrow Lodge in Shanklin. £6.50 per person

Friday 5 May 2017, 7.30am – 9.00am

Business Breakfast Bembridge Yacht Club

Friday 2 June 2017, 7.30am – 9.00am

Business Breakfast

Tuesday 28 March 2017, 11.30am – 1.00pm

Haven Hall, Shanklin

‘Money Know How’ Free Presentation by Mark Paxton

Friday 7 July 2017, 7.30am – 9.00am

IW Chamber Offices, Newport

Royal London Yacht Club

Business Breakfast

An opportunity to attend a free presentation for newly established businesses in their first year of trading. The presentation will cover matters such as first year regulatory obligations, different trading entities available, hints, tips and next steps for your business, overview of the tax system, bookkeeping requirements both present and future and much more. The presentation will be by Bright Brown, a well-established local firm of accountants.

Friday 7 April 2017, 7.30am – 9.00am

Business Breakfast Wight Karting, Ryde Wight Karting are celebrating their 3rd Birthday this April and after breakfast they will be offering members a free taster race on their new anti-clockwise track. £6 per person

Thursday 27 April 2017, 9.30am – 4.00pm

FREE One-Day Business Start Up Course IW Chamber Of Commerce, Mill Court Business Centre, Newport

Please Book! Please book your place using our on-line booking system. Please don’t come along to our breakfast events without a confirmed booking.

www.iwchamber.co.uk/events

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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09


COMPANY PROFILE – BECALMED

COMPANY PROFILE:

BECALMED

BeCalmed Wellbeing and Medispa definitely has the feelgood factor! Tom Stroud finds out how the Cowes business continues to grow, now employing 9 people.

In 2003 a beauty salon at Gurnard Pines became available and Caroline took it on. Caroline Hurley and her team of sports, holistic and beauty therapists have been providing “an oasis of calm, just off the busy Cowes High Street” for more than 10 years. It’s been a real tale of growth, that began more than twenty years ago. In that time Caroline has gone from part time working mum to managing director. “We’re a family run business and we help our customers to look and feel great,” Caroline says. “I started working in the healthcare industry because I care and want to help people to feel better.” Caroline had worked as a chiropodist at the NHS and left to bring up her son and daughter. She started a clinic at home, booking in appointments around the family as they grew up. Caroline also got some key start-up advice on her next step by attending the Chamber’s start up course.

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“I liked the challenge and I thought it was something I could do and a way of broadening my personal skills,” Caroline says. “The time seemed right and it was definitely something completely new for me. I was a healthcare professional but didn’t know the beauty industry very well. Having a premises and employing people was a massive change.” Caroline took the business from one treatment room to three. Her goal had always been to move into Cowes High Street and when the right premises became available she opened BeCalmed on Birmingham Road in 2006. It was another step up and another new start. “It really felt like I’d gone back to the beginning because I had this massive premises and overheads. There were

some sleepless nights and I did wonder what I’d done. It’s like having another home to look after and my husband and I were always here working on the premises. It’s very hard to take time out when you’re running a new business. You can’t walk away. The great thing is that if you have an idea you have the power to make it happen. I did have a solid starting point with my core of regular clients and I’d also got to know lots of people in the town.” BeCalmed offers a holistic approach with unisex appeal. Growth was steady and although the recession of 2007 slowed progress initially it didn’t stop the business from flourishing. In 2009 BeCalmed notched up a first and became the only Island stockist of skincare brand ESPA, found in many 5 star hotels. It was a big investment by Caroline. “They were top of my list. They’re naturally organic and they matched everything that I liked. I persuaded them in the end! It was the best move that I made and it really helped me to work out THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


COMPANY PROFILE – BECALMED

where I was going and what I wanted to do, reinforcing my own business values. My staff benefited from ESPA training too, so the whole team grew. “Getting the right team is essential. We support each other and work in a relaxed manner, socialising after work. The team take pride in what they do and want to be part of a business with a good reputation. Employees feel safer because of this as they belong to a strong quality led business. They support each other to continue to develop professionally in the treatments they provide through training and mentoring. Employees feel that they matter and that they have a voice.” Caroline’s first customer from 1997 is still with her today, along with many

clients from her home salon days. There’s been growth in massages and facials, as well as pampering. The salon now has five treatment rooms, a manicure and pedicure lounge, an infrared sauna and a relaxation lounge. In 2010 Caroline's daughter Laura finished her training in Sports Massage, Holistic and Beauty Therapy becoming an invaluable part of the business. Laura has since extended her skills and now offers aesthetic treatments for red vein, tattoo and skin tag removal as well as a wide range of other treatments using the latest medical grade equipment in specialist treatment rooms. She also took on Finishing Touches in Cowes, a sister salon, established 3 years ago. “I couldn’t have predicted this,” Caroline says. “When I started I didn’t have a business plan. I wanted to earn money so that we could go on holiday! BeCalmed is a destination on the high street now. We have our client’s wellbeing at heart and develop a close and trusting relationship with them many of whom have become friends. I feel like we’re really a part of the community now and I think clients have enjoyed watching us grow and they’re quite proud of us. Our company culture is based on helping employees and clients feel safe, that they belong and that they matter.”

Caroline’s Top tips Aim high I’m very proud of the Isle of Wight and I love living in Cowes but from the moment I first went into business I always wanted to offer the standard of service that you would get in London.

Learn your business thoroughly Train in every aspect of your business. If someone goes sick, there’s often no one else to fall back on.

Recruit carefully Getting the right team is so important. You’re looking for someone with the same company ethics as yourself and who will fit in with the rest of the team. It’s not just about qualifications - you can always add skills later.

Take advice Listen to people with experience and an objective view. You can get too close to your own business. Making a realistic business plan helps you to judge your achievements and also plot the way forward.

Things change Your business will evolve and the industry will evolve too. You’re always learning.

Stick to your guns In business you need to have a good balance. I was still doing the school run when I started because things like that were important at the time and I made the business fit around my lifestyle as much as possible.

Join the Chamber! When I first joined I wanted the employment law support and legal protection. My membership was invaluable. As BeCalmed grew I saw the benefits of networking. Now I’ve enrolled on the Chamber’s Mini MBA. My membership has grown with me and it establishes us as a credible Island business.

MARCH 2017

11


FEATURE – GREEN ON WIGHT

GREEN ON WIGHT

Island businesses are cutting carbon and growing the economy Sustainable commuting has been in the spotlight for Green Travel Month, with Island businesses finding out more about how they can change the way they travel to work. Cutting carbon is top of the agenda, with businesses being encouraged to “drive less, see more”. During Green Travel Month employers and employees have been reminded of the benefits of using public transport or cycling to work. There are new

options too, including Red Squirrel Electric Bikes to encourage new cyclists, as well as the new Co-Wheels fleet of hybrid and lowemission vehicles. The campaign is being organised by the Isle of Wight Chamber of Commerce in partnership with the Isle of Wight Council and is part of an ongoing schedule of engagement with the Island’s business community. “We all have a responsibility,” says the Chamber’s Chief Executive Kevin Smith. “We can all make changes in the way that we travel to work. We aren’t asking people to completely give up using their car but we are asking employees to look again at the way that they commute. We’re also asking employers to consider if they can promote sustainable travel options. Cutting carbon is easier than ever, and if everyone changed their behaviour in a small way then the total savings will add up to a big difference. “The good thing is that getting to work in a sustainable way has never been easier. As well as public transport, businesses now have exciting new options like the Co-Wheels fleet

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“The Island is a great place to cycle to work. We’ve got that natural beauty as well. Modern bikes are much lighter… they’ve got lots of gears. A few weeks practice and you’re ready to go. We’re as safe as anywhere else and it’s much safer to be cycling healthily than to be a coach potato.” Tim Thorne, CycleWight of cars, which are kinder to the environment and can also help small businesses to save money on company vehicles. Red Squirrel’s Electric Bikes are great for promoting cycling in the workplace, helping staff to get healthier and also save time when travelling to meetings. The key message is that sustainable travel isn’t just good for the environment and our carbon footprint, it’s also good for THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


FEATURE – GREEN ON WIGHT

business too. Using the car less means staff are healthier and less stressed – and that’s good for everyone, meaning your business is more productive and more successful.”

Drive less…. and go electric It’s a staggering fact that 80% of private car journeys entering Newport are single occupancy. Nitrogen dioxide recordings taken in central Newport are well above the average recordings taken at other locations on the Island, so we can all make a difference by driving less and cutting carbon. You can cut carbon and ease congestion by car-sharing. Can you help your staff to arrange to travel together? As well as reducing carbon emissions you can also save money on parking and help to free up parking spaces at your premises. Think about hiring a low emission or hybrid car too! The Co-Wheels Car Club has cars available in Cowes, Newport, Ryde, Freshwater and Shanklin. Become a corporate member and instead of relying on staff using MARCH 2017

The IW Council team with Zoe Stroud from Red Squirrel Electric Bikes

13


FEATURE – GREEN ON WIGHT

their own cars to attend meetings or pay out to keep a pool car on stand-by, the club allows people to book a low emission or hybrid car online and pay an hourly charge. Cars are kept in dedicated bays in a number of locations on the Island or there is also the option to lease a car to be kept on your site. For further information, go to www.co-wheels.org.uk/ businesses or contact Paul Crabb on paul. crabb@co-wheels.org.uk or 07720 071771.

“The team here at GKN have found it really beneficial having the electric bike on loan,” says GKN’s Anna Hughes. “We kept the bike on display in our communal kitchen area when it wasn’t being used and it generated a lot of buzz around the office. We would absolutely recommend that other businesses give an electric bike a try; it’s a fantastic way to

Get on your bike…

sustainable business travel.”

“Cycling to work is free and it saves me a fortune on buying petrol. I never have a problem parking. It’s the carbon footprint as well and the impact on the environment too.”

In Green Travel Month lots of Island businesses have been getting on-board with sustainable travel by taking part in the E-Bike Challenge, notching up carbon-free miles over the course of a week by trying out a new Red Squirrel Electric Bike. Isle of Wight College, Stainless Games, GKN, IW County Press and the Isle of Wight Council all signed up for the challenge, designed to promote cycling as a viable alternative to the car.

Red Squirrel Electric Bikes are based at

Dr Elinor Jenkins who works for the NHS at St Mary’s Hospital

promote health and wellbeing, and also a little bit of healthy competition, for your employees and is such an easy way to encourage more

Newport’s Guildhall and can be hired for business use. Although electric bikes have proved a hit with people who are keen cyclists, they’re also a great way of helping non-cyclists to get fitter by getting on a bike.

commuters have less time off work than colleagues relying on their own or public transport. An added benefit is a cycle commuter can guarantee their journey time

“For employers a fit workforce is a real

to within a few minutes. Supporting a cycle

benefit,” says CycleWight’s Tim Thorne.

buying scheme would be an incentive to

“A whole raft of research shows that active

employees to buy a new bike. There are

"It’s a staggering fact that 80% of private car journeys entering Newport are single occupancy. Nitrogen dioxide recordings taken in central Newport are well above the average recordings taken at other locations on the Island, so we can all make a difference by driving less and cutting carbon."

14

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15


FEATURE – GREEN ON WIGHT

“We had all grown accustomed to sitting at our desks for too long,” says Esme Shakeshaft, from Moore Stephens (South) LLP. “We weren’t taking regular breaks from our computer screens and were sometimes sitting with poor posture, which results in lower back and neck pain. An excellent way to revive the energy and concentration levels is a brisk, brief “let’s walk and talk” session to discuss issues several schemes available nationally. Look after your employees’ bikes by acquiring a Sheffield hoop rack which could accommodate 8 bikes and costs a little more than £150. It would take up the same space as one car.”

arising and get a breath of fresh air which seems to clarify our thinking and improve our decision making – some of our best ideas have formed whilst out walking. This does not suit every meeting, and we have not yet mastered recording notes on our phones as we go, but

“I cycle to work because it’s the best way to get to work. It’s great fun cycling from Cowes to Newport. There are a few other people that get the bus from Cowes in the morning and I’m always into work before them. It’s a far more enjoyable experience and it’s free.” Ben Gunstone from Stainless Games in Newport

Work smart... and walk

it does give us a chance to get away from our desks and return to the office fully charged

During Green Travel Month Island businesses are being reminded of the benefits of “smart working”, when employees can work more productively from home, without the need to travel and waste time stuck in commuter traffic. Employers are also being urged to try out ideas like “walking meetings”, with the aid of Green Travel pedometers.

a manager, I am actively trying to promote a

with a clear strategy for the task in hand, and a

more active style throughout my team. We

tick in the box for our core!”

hold walking meetings when possible for one-

Walking meetings are now common practice

to-ones, stand-up meetings for small groups

at CTAL in East Cowes, as Ricky Syers, Quality

and encourage individuals to regularly stand

Manager explains. “Working in an office

during long meetings. Breaking up the time at

environment tends to limit the options to be

your desk is essential and we are continuously

active at work. It isn’t impossible though. As

seeking ways we can do this.”

Find out more There are many ways that your business can work in a greener way. Cutting carbon starts with the way in which you or your employees travel to work. Go to the Green On Wight section of the IW Chamber website and you’ll find useful tips and advice about carsharing, the benefits of cycling to work and using public transport. You can also learn more about “smart working”. We have advice for employers as well as employees, including information on schemes that can support you and your business. Find out more about how you can adopt a Green Travel Plan from the Isle of Wight Chamber. Learn more about sustainable travel providers including Red Squirrel Electric Bikes and Co-Wheels. We also have hints and tips from organisations like CycleWight and The Footprint Trust. Nick Blake from Island Bikeworks has been providing free bike healthchecks at business locations across the Island, including County Hall

16

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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17


NOTES TO SELF – RICHARD WHITE

NOTES TO SELF Richard White, IW Studio School Richard White is the head teacher of the Studio School in East Cowes, a small secondary school with just 300 students. It’s designed to provide an academic education, alongside a business readiness and an integrated personal development programme.

What was your first job? My very first job was a paper round, just outside of Stockport, close to my home, way back in the early 1970s. I did it for several years because I wanted to get into sailing. I really wanted a mirror dinghy which was £75, so for two years I saved up and earned £60 but I had to get a loan off of my Dad for the other £15! I’ve done lots of other bits and pieces since then, on my journey through.

What have you learnt on that journey? I’ve learnt what my strengths are, as well as how to manage and conduct myself around others. You learn from your mistakes too. I’m quite a good organiser and I like leading, which I don’t think I got from my paper round! I did find when I was applying for this job that I have a set of tick boxes and skills, that I wanted to do and that fulfilled what I could offer to the role.

Can you switch off? I struggle to switch off. I think when you’re passionate about something it’s less of a job and more of a vocation and a way of life. Teaching is very misunderstood. Many teachers are utterly dedicated to what they believe is right and the importance of what they do and so therefore it is very difficult to switch off and walk away from the role.

What advice would you give your younger self when he left school? To be brave and go into experience with your eyes wide open and to not take things for granted. Also to be resilient and stick at things - it’s great to go on and start something new but we have downsides in all aspects of life, whether it’s your work life or your domestic life. You have to be ready for those experiences. It’s something that we don’t tend to talk about but I think being resilient, open minded and trying to meet those challenges are really important things, setting your own targets, setting yourself targets that are achievable and following your dream.

You work with young people all day. Can you still recognise the teenage version of you? I do because I see those young people on a daily basis. The difference with my role here is I’m able to have deeper conversations about those days and that rekindles those memories for me about what it felt like. The advantage is that, having seen the world, and having gone around the block a few times, I can then positively influence and support those young people in making decisions.

What are you best at? I think I’m best at enthusing about this school and offering young people support. I’m blessed with an organisation small enough to enable me to meet and speak with each student every day. I’m able to go out and work with the community so I’ve created a natural platform and it’s a fantastic product. I’ve worked in some very challenging schools and you get a great deal of reward in those circumstances, but to feel that you’re making a difference and having the responses we get from families about the work that we’re doing is mind blowing. It’s wonderful and it does really feel like you’re offering something to the community.

18

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MARCH 2017

19 www.iowstudioschool.co.uk


THE INTERVIEW – BEN WILLOWS

Ben has been part of the team at UKSA in Cowes for many years, starting out as an instructor. He’s undertaken a number of different roles within the organisation and became Chief Executive a year ago.

The Interview Ben Willows

Chief Executive, UKSA

You’ve been in post for a year now – how has it been? Do

opportunity to lead the organization and be part of this team

things look different from the top?

is a real privilege. We welcome a diverse range of people through our gates every year, from school groups, young

They do. The reality is that the buck stops with you and once

people taking part in our youth engagement and education

you become comfortable with that, it becomes exciting.

programmes, as well as thousands of students onto our

UKSA is such an inspiring place to work and to have the

courses for careers in the maritime sector.

20

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


THE INTERVIEW – BEN WILLOWS

As a charity UKSA provides transformational

have a number key relationships with businesses

opportunities for young people from across the

on the Island that help support our work, such

UK, often from deprived backgrounds. That’s

as WightFibre and Red Funnel. We are lucky and

the headline – but from an industry perspective,

very grateful for their support, but we would love

you’re a unique training provider, equipping a

to see more local businesses able to support our

new generation for a maritime career. Which is

charitable work and get more involved with us.

another story in itself isn’t it?

We do have a natural affinity with local maritime businesses and always prefer to use their services

Definitely. One of

rather than mainland suppliers where possible. We

our key remits as a

are continually re-investing in our Cowes site and,

our students, some of whom

charity is to provide

again, we use Island contractors where possible.

have come from challenging

careers, opportunities,

I continue to be inspired by

backgrounds, and we have seen them turn their lives around and leave UKSA with new work skills

pathways and work for

What have you learned in your first year as

young people, into

Chief Executive?

the maritime sector. We’ve helped launch 5,000 careers, often

and life skills that will set them

on superyachts. These

up for a long-term career in the

are highly skilled jobs. We are the only place

maritime industry. It is a good

in the world that runs

reminder for us all that with the right encouragement and training anyone can turn their lives look ahead to a rewarding, long-

Ben Willows, Chief Executive, UKSA

programme for that sector, endorsed by the MCA. Through our Sea.

around, begin a new chapter and term career.

a yacht cadetship

Change programmes we work with school groups and young people to change their

Never lose your sense of humour! UKSA is a complex organisation and we have to operate with a clear strategy for each sector within the organisation and it is the leadership team’s responsibility to bring this all together. Making sometimes tough decisions ensures we are staying focused on achieving our targets and not getting distracted. I am really proud of what we have achieved and it remains a privilege to see students attend UKSA and with the right encouragement and training turning their lives around, beginning a new chapter and looking ahead to a rewarding, long-term career.

lives. Our Sea.Careers programme reflects

What are you focusing on for 2017?

the fact that we are a true centre of excellence

We want to see more young people from the Isle

for nautical professional development. We offer

of Wight coming through our doors and making

qualifications in watersports, sailing and yachting.

use of the fantastic programs we offer. We deliver

We have a unique understanding of the maritime industry and have spent 30 years building a network of industry contacts that make a huge difference to our students when they enter the industry for the first time. The fact that this all happens from Cowes, which is such a great place to work and live, makes it all the better.

the National Citizen Service (NCS) programme for 15-17 year olds and we’re the only facility to provide it exclusively for Island teenagers. I think it really is one of the best programs we offer and a really positive initiative and we will be continuing our work with local schools and colleges to offer it to as many young Islanders as possible. We will also be offering a programme from March

How do you engage with the Island’s business

to October in partnership with the 1851 Trust

community?

called Go Sail! The programme hopes to inspire a new generation of 14-16 year olds into sailing

MARCH 2017

We employ 150 staff living of the Isle of Wight

and watersports by giving them the chance to

and, despite being a charity rather than a

experience new activities and build confidence

traditional business, we continue to position

and character through time spent on the water.

ourselves competitively in the market. We have

This year we are also entering our 30th year and I

over 10000 students a year coming to UKSA and

am looking forward to celebrating this milestone

they make a big contribution in Cowes. We also

throughout 2017.

21


OVER 50S STARTUPS

OVER 50S STARTUPS The Isle of Wight Chamber of Commerce is supporting older people on the Island by providing help and advice on starting a business or being self-employed. The Chamber is hosting monthly workshops and providing ongoing mentoring as part of the Age Friendly Island campaign, an exciting partnership funded by the National Lottery through the BIG Lottery Fund, making the Island a great place to grow old, while tackling social isolation. The Chamber’s Over 50s business mentors are engaging with people aged over 50 who are looking to go into business and be their own boss. Business advisors Fiona Grist and Lynda Draper are often helping older people who have been made redundant or who are at the early stages of retirement.

DIANNE BUTLER

VECTIS ADMINISTRATION SERVICES transcription services for universities

Dianne Butler runs Vectis Administration Services in Shanklin. It’s a new start for Diane who was made redundant from her finance position at an estate agents in 2015. Building on a background in finance and business administration, this is the first time Diane has run her own business. She offers administrative support, help with financial accounts as well as providing audio

“I’d always wanted to run my own business from home,” Dianne says. “I was inspired years ago to work as a ‘virtual assistant’ but I’d never had the opportunity to do it. I only needed a computer to go into business so there wasn’t much of an outlay. I did my research and went to the Job Centre who recommended the Over 50s start up course. Fiona helped me with the idea of working with sole traders and new businesses, providing them with help on their paperwork. I’m not a bookkeeper who works on a monthly contract or retainer. I can help people to get started,

work with them on a regular basis or help with their tax return. “Running my own business gives me flexibility, which is brilliant. I’m also a school governor, with family on the mainland and I wanted a bit of time to myself too. The great thing is that I’m in control - I can choose my working hours and I’m working for myself. The 50 plus network is brilliant because it brings us all together, to swap stories and help each other. Everyone is very supportive and willing everyone else to succeed. That support is invaluable.”

APRIL BARRY

THE BARRINGTON B&B April Barry runs The Barrington B&B on Park Road in Cowes. A few years ago April was at risk of redundancy in her role as a teacher. The uncertainty made her look for new ways of earning a living.

and welcomed her first guests a few months later. It’s a complete change for April who had worked in education for 38 years.

“I was still too young to retire,” April says. “I realised that living in a large house, in Cowes, I had the potential to do bed and breakfast. I looked into the legislation and regulations but I ended up shelving the idea because, in the end, I didn’t lose my job. I kept on thinking about the idea though and I got more and more excited by doing something new.”

“It fits in with my lifestyle in better. I can visit my daughter in London as well my son and other daughter who has just moved to the Island. When I was working full time I would find myself working evenings and weekends because I wanted to do a good job – but that can mean putting other things on the backburner, like friendships. So being my own boss is brilliant and I’m now serious about doing a good job for me, instead of somebody else.”

Using local contractors April converted three of the bedrooms on the first floor of her home. She retired in the spring of 2016

22

“I went to the business start-up day and there was a huge amount of information.

It was exciting but a little bit daunting because I realised there was so much I didn’t know about running a business. The Over 50s mentoring from Lynda and Fiona has been really reassuring and has really helped me to move forward. The Over 50s network has been like having a ‘business family’, and we’re all able to support each other.”

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


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23


SPOTLIGHT – APPRENTICESHIP REFORMS

SPOTLIGHT KEEPING UP WITH

APPRENTICESHIP REFORMS Apprenticeships are good for employers, with Island businesses recruiting 1,400 new apprentices during 2016. The government’s new apprenticeship reforms will bring a consistent approach to the current funding system. What are the key changes that will affect all Island businesses? We know that Apprenticeships are good for business and they are an important way of improving the island’s skills base across all types of business. Local employers who invest in apprenticeships see return on that investment in many ways; from embedding skills, values and behaviours from the start, to increased productivity. Research shows 82 per cent of employers are positive about the value of apprenticeships for their business. The government’s Apprenticeship reforms are designed to increase the quality and quantity of apprenticeships.

FUNDING The main change is the upcoming apprenticeship levy and the funding changes that will impact Island businesses from May 2017. The cost of Apprenticeship training is currently fully funded by the government for young people aged 16-18 years, and part funded for those over 19 years of age, which requires a training contribution from the employer. The reforms aim to simplify the current funding system and employ a new consistent approach.

CASE STUDY: ROSIE OLIVER The IOW NHS Trust is one of the Island’s largest employers, and while the reforms and the Levy mean the NHS is reviewing apprenticeships as part of its workforce development, it has been recruiting and training its future workforce through apprenticeships successfully for many years. Rosie started her apprenticeship in Level 3 Business Administration in September 2013 in the General Management office at St Mary’s Hospital. In February 2015 Rosie was successful in gaining a permanent full time administration post with the General Managers and Matrons and completed her qualification in September 2015. She then gained a post as PA to Medicine and progressed onto the Level 4 Apprenticeship in Business and Administration. Brenda Fishwick, Lifelong Learning and Apprenticeship Manager at the IOW NHS Trust, said: “The majority of our apprenticeships are completed by our current staff and we have also been recruiting new apprentices for several years now with approximately 30 new starters to date. In the current year 47 new and existing staff have enrolled on a variety of apprenticeship programmes. The Trust is committed to developing a workforce with the right skills, values and competencies to meet the present and ever changing demands in healthcare. The majority of new apprentices have gained permanent substantive positions within the NHS here on the Isle of Wight.”

24

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


SPOTLIGHT – APPRENTICESHIP REFORMS

The apprenticeship levy itself will only apply to a relatively small number of Island businesses. Those with an annual wage bill over £3 million will be eligible to pay 0.5 per cent into the online Digital Apprenticeship Service (DAS), which will be used to fund apprenticeship training. However, there will also be changes to how apprenticeship training is funded for all Island employers. For businesses that aren’t paying the levy, 90 per cent of Apprenticeship training, for all ages, will be funded by government, with employers required to contribute the remaining 10 per cent. While it may appear that this arrangement could cost employers more, there are a few exceptions to the new 90:10 rule! •

Employers with fewer than 50 employees will be able to take on an apprentice aged 16-18, with 100 per cent of their training costs covered.

An additional £1,000 will be paid to all employers, regardless of size, for each 16-18 apprentice that they employ.

ISLAND LEADS THE WAY FOR APPRENTICESHIPS In apprenticeship terms, the Island already makes a significant investment towards its future workforce. Island business recruited 1,400 new apprentices of all ages during 2016. In the same year, 4.6 per cent of 16 and 17 year olds directly progressed on to an apprenticeship from school, an increase of 1.1 per cent from 2015, higher than the national rise of 0.9 per cent. Island employers are supported by a strong group of apprenticeship training providers, including the Isle of Wight College, HTP, CLC, and Smart Training.

WHAT NEXT? As an Isle of Wight employer, now is the time to keep pace with the apprenticeship reforms and how they will impact your business.

NEW STANDARDS

The Isle of Wight Council has arranged an information event on 14 March to

Aside from the funding changes, of equal importance is a complete overhaul of the existing apprenticeships system to introduce new ‘standards’.

including a presentation from the Skills Funding Agency, the government

help employers get fully up to speed with the new apprenticeships system,

Over the past two years employers have been working together in ‘Trailblazer groups’ to review every existing apprenticeship framework and bring these up to date as new standards. This process has put employers firmly in the driving seat, as they are the ones who understand the skills their businesses need most. This includes the introduction of many new higher and degree level apprenticeships.

department responsible for implementing the reforms. The government has produced an employer factsheet which provides information to help you understand the new apprenticeship standards being designed by employers, and the funding changes being introduced from May 2017. Go to www.gov.uk and search for ‘apprenticeship reforms’ for more details.

APPRENTICESHIP REFORMS EVENT TUESDAY

14TH MARCH 10AM TO 1PM

LAKESIDE PARK HOTEL, WOOTTON

• Find out about apprenticeship levy and reforms and how they affect your business • How your business can benefit from an apprentice • Network and exchange ideas with other local businesses • Meet local apprenticeship training providers

01983 823888

Island Futures

iwight.com/islandfutures

FREE EVENT!

The event will be opened by the Leader of the Isle of Wight Council with speakers from Solent LEP, Skills Funding Agency, and the Isle of Wight NHS Trust who will share their successful experience in employing apprentices.

For further details and to book your space please visit eventbrite.co.uk/e/apprenticeship-reforms-event-tickets-30221802224

MARCH 2017

25


QUALITY IN BUSINESS

QUALITY IN BUSINESS

IS YOUR BUSINESS QIB ACCREDITED? IT’S FREE FOR CHAMBER MEMBERS Companies across the Isle of Wight are taking part in Quality in Business, the new accreditation launched by the Isle of Wight Chamber of Commerce. QIB is a business improvement tool, helping businesses to look at the way in which they operate and find ways to grow and increase productivity. Businesses that are more efficient and better focused will make more money and employ more people, and that’s good for everyone. “QIB encourages businesses to think about how they can make improvements that will increase profitability,” says the Chamber’s Chief Executive Kevin Smith. “The QIB scheme

does not tell the business the answers. It is more about the business reflecting on what it currently does. The process starts with a self-assessment which is then supported by a face to face meeting. The process holds a metaphorical mirror up to the business, encouraging them to seek genuine business improvement solutions to increase productivity. “This type of activity can have a positive impact on all those businesses who decide to participate. By engaging in this process we can tangibly demonstrate examples of business improvement and business growth. This is good for business, good for the Isle of Wight and good for the economy.”

TRACEY HILL

Chief executive officer at Osel Enterprises “The QIB process was excellent. It makes you think about what you do and question the way you do things. It also documents what we’re already doing in a formal way. It also made us put in deadlines for a few things we wanted to address. We’re very hot on customer service and customer excellence and I think every business on the Isle of Wight should be heading in that direction. It wasn’t a high cost qualification either which is great. QIB has inspired us to go for another industry accreditation, with the British Watercooler Association, raising us to that next level of service excellence.”

JOHN HEATHER

JOHN ELFORD

“The QIB process was really simple. It was a good opportunity to reflect on the business and how we interact with local businesses and customers. We were probably a bit over-critical of ourselves at first and QIB made me recognise the efforts that we already make towards supporting our customers and being a good company to do business with. Taking that opportunity is invaluable to any business.”

“QIB is a great idea. It’s all about self-reflection and that’s important because it’s easy to work in silos. It was an advantage for us to have an overview and some external help with things that we wanted to improve. We’ve improved our paperwork and some of the ways we interact with other people. I would encourage other businesses to go for QIB. Be brave! Embrace that external audit process.”

Senior agent, NFU Mutual Isle of Wight

Director, WISC101 Limited

QIB accreditation is free to Isle of Wight Chamber members – please contact the Chamber office at chamber@iwchamber.co.uk or telephone 01983 520777. 26

THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


ISLE OF WIGHT CHAMBER

MiniMBA

MINIMBA UPDATE

Add value to your business and progress your career with this groundbreaking business qualification, accredited by CPD The Chamber Mini MBA is helping Isle of Wight business leaders to become better managers with an accredited training programme delivered at key business locations. A second cohort is now confirmed and places are currently available for the third cohort which will start later this year. The Mini MBA’s first cohort is already well underway and students have undertaken the People module, with three students recently being presented with their CPD certificates on completion of the module (opposite). MBA students have also attended the Management module, hosted at the prestigious Liz Earle ‘Green House’ Facility in Ryde. Members of the Liz Earle management team delivered elements of the programme, focusing on Business Values, Personal Management Style and Health and Safety (below). “For me as a small business owner the Mini MBA programme is fantastic. Being at Liz Earle and seeing their company culture and how they operate, there’s a massive buzz and it’s a stunning real world example. They know how a successful business works and operates. It’s amazing to have such a high calibre of people delivering the training.” Jonathan Thornton, PC Consultants The full MBA programme takes in modules on Management, People, Business Development and Finance. There’s also an additional enrichment module which can be selected from a range of options including Effective Customer Service, Stress Management, Presentation Skills, Motivation, and Time Management. These enrichment modules are also open to nonMBA students and are available as stand-alone courses that can be incorporated into the MiniMBA at a later date.

MARCH 2017

Course co-ordinator Dale Howarth says: “Feedback from the first cohort following has been excellent and we’re thrilled to be welcoming our second cohort so quickly. Support from across the Island’s business community has been very strong and enquiries for a third cohort are coming in from across the Island. The high professional standards provided throughout the course, reflected in CPD Accreditation, has been a key factor for many. The practical nature of the content has also been well received, enabling insights and knowledge gained to be more easily taken back into a business for more immediate benefit.”

Join the Mini MBA The third cohort for the Chamber’s Mini MBA is now being formed. Places are also available on the Customer Service Enrichment Module which is being held in April. To find out more or to join the programme, go to the MiniMBA section of the IWChamber website or call 520777.

27


TALKING BUSINESS

TALKING BUSINESS By Isle of Wight Chamber Chief Executive Kevin Smith

In recent weeks the Chamber’s Green Travel

growth. Well, this sounds

Month has once again successfully provided

OK in principle and does not

a focus for businesses to review their green

seem unreasonable. There is

travel polices. We’re not just following

however a real tension and

another government led campaign that helps

a threat to local businesses

to introduce more government bureaucracy

if local authorities in these

to our businesses, but actually trying to help

cash-strapped times see

your business to become more productive.

business rates as an easy way

Some government led initiatives can just suck

to generate revenue to plug

time and energy from any organisation but

some of their funding gaps.

the work around the green travel agenda can

Both local county councillors

and does encourage employees to reduce carbon. Cutting the amount of time that staff use their cars also helps to keep employees fit. Encouraging more individuals to cycle or walk to work is also good for the future of the environment, which has got to be good for everyone. So this is why the Chamber is committed to supporting this particular government led initiative.

and local council officers are giving the impression that this will not be the case but I think it is important that we ensure that they work with local business positively and proactively, encouraging and stimulating business growth through innovative economic practice. I very much look forward to working

This leads me

with the local authority to make this happen.

on to actually welcoming the IW Council’s

Something from the government that we are

I also look forward to working with them to

concerned about is the potential threat to

protect business by limiting the pressure

Isle of Wight businesses, regarding business

on the already tax burdened business

rate increases both now and in the future. As

community, by encouraging new business

part of the government’s drive to boost local

growth through new business start-ups and

met with both recently and I very much look

economies it is encouraging a wide range of

attracting new business investment into the

forward to working with them. They come

business growth. The government is looking

Island. All of which will raise the amount

with a wealth of experience which we want

to give local authorities the responsibility for

of money generated by business rates but

to capitalise on, to bring benefit to the Isle

managing business rates, which can then be

not through increased local taxation of the

of Wight economy, which means more jobs,

used at a local level to stimulate economic

existing business base.

higher skills, and higher wages.

new regeneration team. Chris Ashman is the newly appointed Director of Regeneration along with his deputy Reniera O’Donnell. I

REACH THE PEOPLE THAT COUNT WITH ISLAND BUSINESS MAGAZINE

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT


MARCH 2017

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Management qualifications and apprenticeships to improve your skills and opportunities for career development and promotion at work. The Isle of Wight College has teamed up with Fareham College and Fareport Training, together with the Solent LEP, to offer higher level management and leadership training and apprenticeships through the Solent Leadership Academy. Whether you are already working in a managerial role and would like to consolidate your experience into a recognised qualification, taking on a new role or you are aspiring to take on additional senior managerial responsibilities in the future, our courses and apprenticeships are designed to enhance your personal development, develop your leadership skills and increase your contribution to business.

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THE BUSINESS MAGAZINE FOR THE ISLE OF WIGHT

Island Business March 2017  

Green On Wight sustainable travel special issue, also featuring BeCalmed in Cowes and UKSA

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