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OFFICE SUPPORT Ltd.

INFOGRAPHIC

officesupport 速


officesupport

ABOUTUS

Founded:: 2010 CEO:: Viktor Stanchev, Hristo Lozin, Iosif Tsankov Managing Partner:: Ivan Popov www:: officesupport-bg.net

100%

HUMAN SUPPORT*

*CDDA taken from independent research


officesupport


officesupport

In a world where things too often don’t work, we looking for a path that does.

We care about what works - what is sustainable, prosperous, productive, creative, and just-for all of us and each of us. Let’s do what works and never default to what doesn’t!

We are the alternative model. Join us, and together we’ll power what works.


officesupport

PCSUPPORT

[pc] assembling [pc] maintenance [pc] products - hardware/software [pc] accessories [laptop] accessories [laptop] maintenance [laptop] products [tablet] products [tablet] accessories

OUR SERVICES


officesupport

PRINTERSUPPORT

[printer] maintenance [printer] products [printer] accessories [toner] compatible [toner] recycle [toner] original

OUR SERVICES


officesupport

DESIGN & MARKETINGSUPPORT

[design] print p.o.s materials – (posters, leaflets, stands, brochures, calendars, etc.) merchantable materials – (folders, cd, bc, pads, pens, souvenirs, etc.)

[design] motion & video [design] web [design] logotype [design] outdoor [identity] corporate [identity] brand advertising photography

OUR SERVICES


officesupport

MANAGEMENT

PRICES $ 1.Diagnostics software and hardware 2.Reinstallation of Windows + office + set to 10 pcs. Small programs of your choice

3.Cleaning the computer - mainly disassembly, replacement fans (the price does not include consumables)

4.A single visit to 20 minutes work is not charged 5.Retention of information 6.Configuring the router 7.Installing printer drivers 8.Installation of additional applications (Photoshop, Autocad; Coreldraw; 3dsmax, etc.)

9.Retrieving information from broken computers and laptops include the price of media to 10br.DVD

10.Laptop Diagnostics * All software is copyright protected. A typical software license grants an end-user permission to use one or more copies of software in ways where such a use would otherwise potentially constitute copyright infringement of the software owner's exclusive rights under copyright law. * Some software comes with the license when purchased off the shelf or an OEM license when bundled with hardware. GNU General Public License (GPL) are welcome * Office Support Company reserves the right to change prices at any time. * Prices in Bulgarian Leva


officesupport

MANAGEMENT

PRICES $ 11.Dismantling a laptop - HP / Lenovo + Cleaning and cleaning of fans

12.Dismantling a laptop - Acer / Dell / Toshiba Asus ... + Cleaning and cleaning of fans

13.Additional adjustments to the computer (internet, email, etc.).

14.Diagnosis of laser 15.Diagnosis of the color laser printer 16.Assembling a computer configuration 17.Logo and Guide logo 18.Company identification 19.Designer (price per hour) 20.Creative Head (price per hour) * Hours taken (Saturdays, Sundays and holidays) x2 * All software is copyright protected. A typical software license grants an end-user permission to use one or more copies of software in ways where such a use would otherwise potentially constitute copyright infringement of the software owner's exclusive rights under copyright law. * Some software comes with the license when purchased off the shelf or an OEM license when bundled with hardware. GNU General Public License (GPL) are welcome * Office Support Company reserves the right to change prices at any time. * Prices in Bulgarian Leva


officesupport

MANAGEMENT

PC::HARDWARE maintenance:: 6 months upgrade:: 2/3 years

PC::SOFTWARE update:: 6 months format c:: 1 year

PRINTER

maintenance:: 1 year life duration:: 150 000 copies

TONER

recycle:: 1500 copies original:: 2000 copies compatible:: 2000 copies

*CDDA -normal use & consumation


officesupport

MANAGEMENT

TIPS ! 1. Do not feed old paper sheets to your printer (especially crumbled or perforated sheets) 2. If there are lines on the paper or the image is pale – maybe it is time to replace the drum 3. Using color laser machine print monochrome papers at black/white regime – thus unnecessary color toner usage is being avoided 4. Do not install not verified applications to your browser (toolbars, plug ins). The ones you actually need are very few - (Adobe flash active X, Google toolbar, QuickTime player etc.) 5. Restarting a program or Windows often fixes non-responding applications 6. Give Save/ save as to your work often. If a certain application stops working you will have a fresher copy. 7. Do not send emails bigger that 8MB. Most email clients do not accepts bigger emails. To be sure that your email has been sent properly – up to 4 MB. 8. In your correspondence do not upload too many files and do not sent to too many recipients - often this will be regarded as SPAM. 9. The periodical cleaning and defragmentation of your computer makes the life of the operation system longer (this is done by professionals). 10. Do not lift or carry your laptop holding its display – hold only the main body (with the keyboard).

*more at www.officesupport-bg.net


officesupport

WESERVE

FULL TIME SUPPORT 60% PART TIME SUPPORT 30% ONE TIME SUPPORT 07% START AUGUST 2010 5 CLIENTS, DECEMBER 2010 22 CLIENTS, MARCH 2011 36 CLIENTS, JUNE 2011 53 CLIENTS, 60 CLIENTS TILL NOW!

OUR CLIENTS


OURCLIENTS 6% 10% SCHOOLS MEDICINE EDUCATION SHIPPING SPEDITION

ACCOUNTANT

18%

12%

SERVICES HOTELS TOURISM

TRADING

This survey was conducted amongst clients who have used one or more of our services!

8% 2%

MAGAZINES

BUILDING


officesupport

SATISFACTIONSURVEY

8.7%

yes

4.5%

no

26.1% impressed

60.7% happy * We would like to thank all of our clients who took the time out to answer this survey and provide us with a clearer insight into where we have succeeded and where there’s room for improvement.


officesupport

SATISFACTIONSURVEY

professional

90,3% accessible

82,6%

reliable

friendly

82,6% knowledgable

95,7% proactive

82,6%

* We would like to thank all of our clients who took the time out to answer this survey and provide us with a clearer insight into where we have succeeded and where there’s room for improvement.

73,9%


s e i g eat video production we g i o n e xp ci at er

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endpoint m a n a g relat ions e mer we suppor t o f f i ce b

desktop supp o r t for adver str t i s i page n pro du c t ap p l

TARGETUS

t n e m p o l e v target c e d usto b t a r g e t s t ore t i se


officesupport


officesupport


officesupport


officesupport

Sofia, Beli Brezi 1680 +3592 4840547 +3592 4840548 +3592 4840549 +359885 855 102 +359885 855 202 +359885 857 577 info@officesupport-bg.net officesupport-bg.net @OfficeSupportBg OfficeSupport.Ltd officesupport-bg


WE WOULD LIKE TO THANK ALL OF THE PEOPLE WHO TOOK THE TIME TO VIEW OUR PRESENTATION! We would like to thank all of our clients who took the time out to answer this survey and provide us with a clearer insight into where we have succeeded and where there’s room for improvement.

THANK YOU!


Office Support