silent throughout. When A asks you a question, how can you answer him and carry on a conversation without making B feel excluded? Use this simple but highly effective inclusion technique: when A asks a question, look at him as you begin to answer, then turn your head towards B, then back to A, then to B again until you make your final statement, looking at A (who asked the question) again as you finish your sentence. This technique lets B feel involved in the conversation and is particularly useful if you need to have B on side with you. Foot Pointing
Not only do the feet serve as pointers, indicating the direction in which a person would like to go, but they are also used to point at people who are interesting or attractive. Imagine that you are at a social function and you notice a group of three men and one very attractive woman (Figure 146). The conversation seems to be dominated by the men and the woman is just listening. Then you notice something interesting - the men all have one foot pointing towards the woman. With this simple non-verbal cue, the men are all telling the woman that they are interested in her. Subconsciously, the woman sees the foot gestures and is likely to remain with the group for as long as she is receiving this attention. In Figure 146 she is standing with both feet together in the neutral position and she may eventually point one foot toward the man whom she finds the most attractive or interesting. You will also notice that she is giving a sideways glance to the man who is using the thumbs-in-belt gesture. Seated Body Formations Take the following situation: you are in a supervisory capacity and are about to counsel a subordinate whose work performance has been unsatisfactory and erratic. To